Wyse_Enhanced_SLE_SP2_Admin Guide_FEB2014.pdf

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Administrators GuideDell Wyse Enhanced SUSE Linux Enterprise Release 11 SP2 ® Products: D50D, X50m, Z50D, Z50S Issue: 022014 PN: 883840-11 Rev. E Copyright Notices © 2014, Dell Inc. All Rights Reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission. End User License Agreement (“License”) A copy of the Dell End User License Agreement is included in the software and provided for your reference only. The License at http://www.wyse.com/license as of the purchase date is the controlling licensing agreement. By copying, using, or installing the software or the product, you agree to be bound by those terms. Trademarks The Dell, Wyse, and PocketCloud logos and Wyse and PocketCloud are trademarks of Dell Inc. Other product names mentioned herein are for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. Specifications subject to change without notice. Patents This product and/or associated software are protected by copyright, international treaties, and various patents, including the following U.S. patents: 6,836,885 and 5,918,039. Restricted Rights Legend You acknowledge that the Software is of U.S. origin. You agree to comply with all applicable international and national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as end-user, end-use and country destination restrictions issued by U.S. and other governments. For additional information on exporting the Software, see http://www.microsoft.com/exporting. Ordering Information For availability, pricing, and ordering information in the United States and Canada, call 1-800-438-9973 or visit us at Dell.com. In all other countries, contact your sales representative. FCC Statement This equipment has been tested and found to comply with the limits for either Class A or Class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Shielded interconnect cables and shielded AC power cable must be employed with this equipment to insure compliance with the pertinent RF emission limits governing this device. Changes or modifications not expressly approved by the system’s manufacturer could void the user’s authority to operate the equipment. For Hardware with Wireless 802.11 Capabilities Operation on the 5.15-5.25 GHz frequency band is restricted to indoor use only. The FCC/IC requires indoor use for the 5.15-5.25 GHz band to reduce the potential for harmful interference to co-channel Systems. Therefore, it will only transmit on the 5.25-5.35 GHz, 5.47-5.725 GHz, and 5.725-5.850 GHz band when associated with an access point (AP). CAUTION: Modifications made to the product, unless expressly approved by Dell Inc., could void the user’s authority to operate the equipment. Canadian DOC Notices Class A - This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada. Class B - This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada. For Hardware with Wireless 802.11 Capabilities Pour matériel avec capacités 802.11 sans fil This radio transmitter (identify the device by certification number, or model number if Category II) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than maximum gain indicated for that type, are strictly prohibited for use with this device. Le présent émetteur radio (identifier l’appareil au moyen du numéro de certification, ou du numéro de modèle si l’appareil relève de la Catégorie II) a été agréé par Industry Canada pour utilisation avec les types d’antennes répertoriées dans la liste ci-dessous, présentant le gain maximum autorisé et l’impédance d’antenne requise pour chaque type d’antenne. L’utilisation avec le présent appareil de types d’antennes qui ne sont pas répertoriées dans ladite liste, présentant un gain supérieur au gain maximum indiqué pour ce type, est strictement interdite. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following tow conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil répond aux normes RSS exemptes de licence d’Industry Canada. Son utilisation est sujette aux deux conditions suivantes : (1) le présent appareil ne peut pas causer de brouillage, et (2) le présent appareil doit accepter tout brouillage, y compris tout brouillage pouvant entraîner des dysfonctionnements. Regulatory Compliance for Thin Clients Basic EMC and Safety Requirements Wyse appliances are compliant with the regulatory requirements in the regions listed below. U.S.A.—FCC Part 15 (class B), cUL 60950 Canada—IC ICES-003, CAN/CSA-C22 No. 60950 Europe—EN 55022 (class B); EN 55024 Wireless Usage and Requirements Radio transmitting type devices (RF module) are present in models with the wireless option. These devices operate in the 2.4 GHz band (i.e. 802.11B/G/N LAN & Bluetooth). As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting. Some circumstances require restrictions on wireless devices. Examples of common restrictions include: • When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device. • Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country. • Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact the manufacturer for service. Device Power Supply Use only the external power supply that comes with your zero client. For power and voltage ratings, see the serial number label or regulatory label on your device. For power adapter replacement, contact your Dell Service Representative. For proper replacement compare the labels on both zero client and power adapter to ensure that their voltages match. WARNING: Use of any other power adapter may damage your zero client or the power adapter. The damage caused by an improper power adapter is not covered by warranty. Battery Information Models D50D, Xn0m, and Zx0 contain an internal button cell battery replaceable by Dell or one of our Authorized Service Centers. For service, visit http://www.wyse.com/support/authorized-service-centers. WARNING: There is a risk of explosion if the battery is replaced by an incorrect type. Always dispose of used batteries according to the instructions accompanying the battery. Perchlorate Materials – Special Handling May Be Required under California Code of Regulations, title 22. (Only required within the U.S.A.) Models Xn0m, mobile thin clients contain a user-replaceable battery pack. The battery is designed to work with your Wyse mobile thin client. Do not use a battery from other mobile thin clients or laptop computers with your mobile thin client. Replace the battery only with a compatible battery purchased from Dell's spare parts provider or one of our authorized service centers. For spare parts visit http://www.wyse.com/serviceandsupport/service/spares.asp. WARNING: There is a risk of explosion if the battery pack is replaced by an incorrect type. Always dispose of used batteries according to local ordinance and/or regulation. CAUTION: Misuse of the battery pack may increase the risk of fire of chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage. Restarting. and Suspending 7 Additional Getting Started Details 7 Viewing System Information 7 Restoring Default Settings 8 Accessing Thin Client Boot Menu Settings 8 Restoring Default User Settings 8 Restoring All Original Factory Default Settings When Updating Firmware 3 Configuring Thin Client Settings Locally 11 Display 13 Keyboard 13 Mouse 14 Printing 14 Installing a Network Printer 15 Installing a Local Printer 16 Appearance 17 Language 18 Panel Settings 18 Screensaver 18 Add-on Manager 19 Citrix Settings (Global Settings) 20 Network 20 Drive Mapping 21 Adding Drives 21 Editing and Deleting Drives 21 Hotkeys 22 COM Ports 22 Adding COM Ports 22 Deleting COM Ports 22 Display 23 Firewall 23 Trusted Server Configuration 24 Configure VDA 24 Desktop Appliance 25 9 .Contents 1 Introduction 1 About this Guide 1 Finding the Information You Need in this Guide 1 Dell Technical Support 1 Related Documentation and Services 1 Enhancing Your Experience with Dell Software 2 Dell Online Community 2 2 Getting Started: Quickly Learning the Basics 3 Logging In 3 Using Your Desktop 4 Desktop Keyboard Shortcuts 5 Configuring Thin Client Settings and Connections 6 Connecting to Network and Session Services 6 Connecting to a Printer 6 Connecting to a Monitor 7 Shutting Down. Contents vi Device Settings 27 Terminal Name 27 Hosts 27 Ethernet Speed 28 COM 28 NTP 28 Advanced 29 Import Certificates 30 Adding Certificates from a Remote Server 30 Adding Certificates from a Local Device 31 INI (and Upgrade) Settings 32 Configuring the Image Upgrade Options 33 Network Connections 34 EAP-PEAP (MSCHAPv2) Authentication Workflow Power Management 36 SCEP Client Configuration 37 TCX USB Virtualizer 38 User Administration 39 WDM (Agent Configuration) 40 4 Configuring Connections Locally 41 Browser (Mozilla Firefox) 42 Network 42 Window 42 Auto Reconnect 42 Citrix 43 Network 44 Connection 44 Window 44 Application 44 Login 44 Auto Reconnect 45 Firewall 45 Custom 46 Application 46 Auto Reconnect 46 Ericom PowerTerm® TEC 47 Network 47 Window 47 Connection 47 Setting 48 Remote Configuration 48 View 48 Ericom PowerTerm® WebConnect 49 RDP 50 Network 50 Window 50 Login 50 Connection 51 Experience 51 Auto Reconnect 52 Application 52 Drive Mapping 52 Adding Share Names 52 Editing and Deleting Share Names Device Mapping 53 Adding Devices 53 Deleting Devices 53 53 35 . Contents vii SSH 54 Network 54 Connection 54 VMware View Client 55 Network 55 Secure Preferences 55 Connection 55 Desktop 56 Login 56 VNC Viewer 57 Network 57 Connection 57 Window 57 Login 57 XDMCP 58 Network 58 Window 58 Connection 58 5 Accessing Additional Features with the Application Browser 59 Diagnostics 60 Diagnostics Log Viewer 60 Ericom PowerTerm® TEC (Managing Servers Available for Connections) 61 Volume Control 62 Bluetooth Preferences 63 Take Screenshots 64 VNC Server 65 Administrators Only: Details on Using TightVNC Viewer for Remote Administration (to Shadow/Monitor a Thin Client) 65 XTerm 66 A Central Configuration: Automating Updates and Configurations 67 How INI files Are Employed 68 How to Set Up Automatic Configurations and Updates 69 Step 1: Prepare the Root Directory and Folder Structure on the Server Step 2: Direct the Thin Client to the Server 71 Using DHCP 71 Manually Configuring the Server Location 73 Step 3: Reboot the Thin Client 73 B 69 Mixed Environment Imaging (An Enhanced Method of Upgrading) 75 Support Details 76 Supported Use Cases 77 Directories on the Server 78 Tables 79 . viii Contents This page intentionally blank. . wyse.S. and market-leading usability of SUSE Linux Enterprise with Dell’s thin computing optimizations in management and user experience. Finding the Information You Need in this Guide You can use either the Search window or Find toolbar to locate a word. To access international support. Dell Technical Support To access Dell technical resources. RDP client. Related Documentation and Services Fact Sheets containing the features of hardware products are available on the Dell Web site. and Dell® Wyse Virtual Desktop Accelerator.wyse. visit http://www. or local applications (including legacy applications) without the deployment and security concerns of a non-standard Linux distribution. you can submit your questions using the Wyse Self-Service Center at http://support. It is ideal for organizations that want to run server-based. series of words. You can extend this base functionality through easy-to-install add-ons qualified and available through Dell (such as ThinPrint support) or other packages that have been qualified for SUSE Linux Enterprise thin client. including an ICA client. or partial word in an active PDF document. and Canada). refer to the Help in your PDF reader.wyse. For detailed information on using these features. Pacific Time.wyse. flexibility. to 5:00 P.1 Introduction Wyse Enhanced SUSE Linux Enterprise (SLE) combines the security. Firefox Web browser.html or call Customer Support at 1-800-800-9973 (toll free in U. visit http://www.com/products and use the Cloud clients tab to locate and download the Fact Sheet for your hardware product.com/global. and the PowerTerm® Terminal Emulation client.com/selfservice. Go to http://www. Hours of operation are from 6:00 A. It provides information and detailed system configurations to help you design and manage a Wyse Enhanced SLE environment. As with all Wyse Enhanced platforms.M. VMware View client. About this Guide This guide is intended for administrators of thin clients running Wyse Enhanced SUSE Linux Enterprise (SLE).M. Monday through Friday. If you still have questions. Wyse Enhanced SLE comes pre-installed with the software needed for most thin computing deployments. Dell® Wyse TCX Suite™. Web-based. .com/support. Wyse Enhanced SLE has built in support for Dell® Wyse WDM software. com/manuals. It provides the detailed information you need to help you understand and use the Wyse Enhanced SLE INI files. It contains information on the different Wyse Enhanced SLE INI files you can use and the rules for constructing the files. Visit the Dell Online Community forums at: http://community. Dell Thin Computing Software is available on the Dell Web site at: http://www. this guide also includes an appendix that contains all of the supported connect options you can use for supported connections.wyse.com/products/software.wyse.com/products/software. Dell Cloud Software is available on the Dell Web site at: http://www. Dell Online Community Dell maintains an online community where users of our products can seek and exchange information on user forums. . In addition. It is available at: http://www.com/forum. It also provides the parameter details you need (with working examples) to get the most out of your Wyse Enhanced SLE INI files. Enhancing Your Experience with Dell Software Dell provides several software products that are specifically designed to enhance your thin client experience.wyse.wyse.2 Chapter 1 Reference Guide: Dell® Wyse Enhanced SUSE Linux Enterprise SP2 INI Files is intended for administrators of thin clients running Wyse Enhanced SUSE Linux Enterprise (SLE). Restarting. it is recommended that you use central configuration to enable you to automatically push updates and any desired default configuration to all supported thin clients in your environment (see "Configuring Thin Client Settings Locally"). If you must initially connect to central configuration through wireless. system settings.2 Getting Started: Quickly Learning the Basics Use the following information to quickly learn the basics and get started using your thin client: • "Logging In" • "Using Your Desktop" • "Configuring Thin Client Settings and Connections" • "Connecting to Network and Session Services" • "Connecting to a Printer" • "Connecting to a Monitor" • "Shutting Down. After your thin client starts and displays the log in screen. It is highly recommended that you change the default password by using the User Administration dialog box in the Control Center (see "User Administration"). . This “wired connection” will also provide any wireless configurations provided by the administrator through the INI files. use the Edit Wireless Connection dialog box (in the Computer menu. In general. required certificates and so on). you can log in to your desktop using the default user name admin and the default password admin. Dell thin clients are designed to be centrally managed and configured using INI files. Logging In TIP: On your initial connection to central configuration it is recommended that you connect using a “wired connection” (plug in the network-connected Ethernet cable to your thin client before starting the thin client) to obtain the configurations desired by the administrator (connections. click Control Center > Network Connections > Wireless tab > Add) to create a wireless connection where you can enter the SSID and encryption configurations required/set up by the network administrator (see "Network Connections"). and Suspending" • "Additional Getting Started Details" TIP: While it can be used in environments without central configuration for basic connectivity needs. Manages your monitor display settings (see "Display").Opens the Connection Manager.Locks your Desktop (desktop displays blank after you click the icon). · Lock Screen . look and feel.Controls the audio volume (use the slider as needed).Displays the Computer menu containing frequently used programs and common system areas (you can right-click an icon in the Control Center to add the application to your Favorite Applications area). date. · Logout .Opens the System Information dialog box. · Connection Manager . · More Applications . Use the Application Browser to use and manage additional features on the thin client (see "Accessing Additional Features with the Application Browser").Lists the day of the week. • Calendar . • Power icon . • Network Manager icon . .Opens the Shutdown dialog box (where you can shut down your thin client.see "Shutting Down. • Volume Control icon . Note that for settings to take effect. and Suspending").(Mobile Thin Clients Only) Move the pointer over this icon to see a pop-up message that shows you whether your mobile thin client is running on AC power or battery power. Use the Control Center to configure the hardware. Use the following guidelines: • Computer button . • Display Settings icon . and locally configure connections on the thin client (see "Configuring Connections Locally"). restart your thin client.Manages your network connections (see "Connecting to Network and Session Services"). and system settings of your thin client (see "Configuring Thin Client Settings Locally").Opens the Control Center. Restarting. or put your thin client in Standby mode . move the mouse.Opens the Log Out dialog box (click Log Out to end your session but continue to run the thin client). and then click Unlock. and time. The message also shows you (by percentage) your battery charge. • System Information icon .Opens the Application Browser. use. Use the Connection Manager to view.4 Chapter 2 Using Your Desktop The desktop provides various applications and tools. enter your credentials. · Shutdown .Opens the Firefox Web Browser. · Control Center . · Firefox . sound must be supported and enabled on the server used for ICA or RDP connections (see "Volume Control"). You can click the calendar to open the calendar window and reset the date. Use this dialog box to view system information about the thin client (see "Viewing System Information"). To restore your screen. Table 1 Window-related Shortcut Keys Window Action Press Close window Alt+F4 Maximize window Alt+F10 Minimize window Alt+F9 Minimize or maximize all windows Alt+Ctrl+DownArrow Mouse modifier (used by default as a mouse modifier) Alt Move focus to next window Alt+Esc Move focus to previous window Alt+Shift+Esc Move window with arrow keys Alt+F7 and press an arrow key Resize the window Alt+F8 and press an arrow key Restore maximized window to previous size Alt+F5 Switch keyboard focus back to thin client (used by Citrix linux receiver to bring keyboard focus back to thin client locally) Ctrl+F2 Switch windows using a dialog box. standard.Getting Started: Quickly Learning the Basics 5 Desktop Keyboard Shortcuts Depending on the type of application window you are using (full screen. Alt+DownArrow Switch panel focus Alt+Ctrl+Shift+DownArrow Show Computer Menu window Alt+F1 Show Lock screen Alt+Ctrl+L Show Logout option Alt+Ctrl+Delete Show main panel list when keyboard focus is shifted to the thin client Windows Key Show window menu Alt+Space (you can also right-click the window title bar or border. or click the window icon) TIP: The shortcut keys Alt+DownArrow (allows you to switch windows using a dialog box) and Alt+Ctrl+DownArrow (minimizes or maximizes all windows) are useful for navigating multiple remote sessions without having to log out. . or seamless). you can use shortcut keys (see Table 1) to manage windows. look and feel. 802. see "Import Certificates." Connecting to a Printer To connect a printer to your thin client through a USB port. • Configure and add connections to your Desktop for use (see "Configuring Connections Locally"). connecting your thin client to a wired network (by attaching the network cable to your thin client) displays the Wired Network Connection Active status. Before use. you can right-click the Network Manager icon. IMPORTANT: Currently. located on the right side of the Desktop. • Right-click the Network Manager icon to display the Enable Networking. For wireless connections (802. the wireless network is available for use. and Connection Information options. For example you can click the Network Manager icon. and system settings (see "Configuring Thin Client Settings Locally"). Wired Network Connection Active. You can click an available wireless network connection to open and use the Wireless Network Authentication dialog box. Enable Notifications. Connecting to Network and Session Services Use the Network Manager icon. TIP: For information on importing certificates that your network may require.1x configuration is supported only for Wired connections and Protected EAP (PEAP)/MSCHAPv2 password Authentication options using the Enable802 INI parameter (see "Network Connections"). For example. you will need a USB-to-printer adapter cable (not included). Use the following guidelines: • Click the Network Manager icon to display the Wired Network and Wireless Network menus." .11b/g/n Wireless LAN). For example. Enable Wireless. and Wireless Network Connection Active) and name of the network to which your thin client is connected. • Hover your mouse pointer over the icon to view a message displaying the status (No Network Connection. and then click Enable Wireless to remove the check and disable wireless. and then select an available wired or wireless network to use. you may need to install the driver for the printer by following the printer driver installation instructions. After authentication.6 Chapter 2 Configuring Thin Client Settings and Connections While the use of INI files is recommended to configure thin client settings and connections available to users (see "Configuring Thin Client Settings Locally" and Reference Guide: Wyse ® Enhanced SUSE Linux Enterprise SP2 INI Files). For information on connecting to printers. to display information about your network connection and to connect or disconnect. see "Printing. you can use dialog boxes on a thin client to: • Set up your thin client hardware. you can click the Wireless Network Connection icon (or click the Network Manager icon) in the menu bar to see if a wireless network connection is available. Shuts down and restarts your thin client. the thin client exits Standby mode. versions. Speed. and immediately prompts the user with the login dialog box. IP Address. DHCP Server.Displays the Package information. Uptime. IPv6 Address. OS Version. Primary DNS. Product Name. Serial Number. For more information on ReadyMode.Displays identity information such as Current User. the power button LED is put in a state of OFF. MAC Address. To exit Standby mode. Platform. Upon pressing the power button. click the mouse." Additional Getting Started Details This section includes additional details on the following: • "Viewing System Information" • "Restoring Default Settings" Viewing System Information Clicking the System Information icon in the Control Center (or in the system tray of the taskbar) opens the System Information dialog box. connections to monitors can be made using either a VGA (analog) monitor port. For dual-monitor supported thin clients using a DisplayPort.Places the thin client in Standby mode to preserve power. and sizes that are installed on the thin client.Getting Started: Quickly Learning the Basics 7 Connecting to a Monitor Depending on your thin client model. SLETC. see "Display. Packages. a DVI (digital) monitor port.Displays network information such as Network Device. Domain. System Log. Network Speed. Network. you can click Computer > Shutdown and select: • Shutdown . and Copyright information: • Identity tab . the DisplayPort monitor will be the primary monitor. Processor. TIP: If the ReadyMode feature has been enabled and the thin client is shut down.Shuts down and turns off your thin client. Processor. Subnet Mask. see the Advanced tab in "Device Settings. • Network tab . Use this dialog box to view Identity. • Packages tab . Secondary DNS. • Suspend . Terminal Name. Gateway. the VGA monitor will be the primary monitor. and the thin client is placed in Standby mode to preserve power. the session ends. Restarting. • Restart . MTU. Shutting Down. including packages names. and Suspending After using your thin client. . Flash Size. and Elapsed time. Free Memory. and BIOS Version. or a DisplayPort (digital) and the proper Dell monitor cables/splitters/adapters. Total Memory. For information on configuring dual display settings." TIP: For dual-monitor supported thin clients using a DVI to DVI/VGA splitter. Build. Lease. you can use the: • Boot Menu to restore default values for all the items in the BIOS setup utility (see "Accessing Thin Client Boot Menu Settings") • Restore/Reset options to restore default users settings . when you see the splash screen during system boot (the screen reads.that is. Restoring Default User Settings You can restore default user settings (user customizations are deleted. To use this type of restoration. user customizations are deleted. including various messages generated during the operation of the thin client. • G-key Reset feature.8 Chapter 2 • • System Log tab . X50m. add-on applications that you installed are retained. add-on applications that you installed are retained. • Reset to Factory Defaults command button in the Advanced tab of the Device Settings dialog box (see "Device Settings"). After starting your client you will see a logo for a short period of time. however. During this period you can press and hold the Delete key (Models D50D. and applications that you removed are not restored (see "Restoring Default User Settings") • Force option to restore all original factory default settings (see "Restoring All Original Factory Default Settings When Updating Firmware") Accessing Thin Client Boot Menu Settings Power off the thin client.Displays the System Log information.Displays the software copyright and patent notices. and Zx0) to enter and use the Boot Menu to make your modifications (type Fireport as the password). and applications that you removed are not restored) by using the: • Restore factory defaults when upgrading check box in the Thin Client Settings dialog box when updating firmware (see "INI (and Upgrade) Settings"). hold down the G key to restore the default user settings. “SUSE Linux Enterprise Desktop” and displays a progress bar). Copyright tab . Restoring Default Settings Depending on the default settings you want to restore on the thin client. . however. 6. Click Image upgrade settings to open the Thin Client Settings dialog box. Click the Computer button on the Desktop and select Control Center to open the Control Center.Getting Started: Quickly Learning the Basics 9 Restoring All Original Factory Default Settings When Updating Firmware Use the Thin Client Settings dialog box to restore all factory default settings when updating firmware. 1. Click OK. 4. 3. If necessary. Select the Force base system update check box. 2. 7. . clear the Get INI and upgrade server details via DHCP check box. Select the Restore factory defaults when upgrading check box. 5. Click INI Settings to open the INI and Upgrade Network Settings dialog box. .10 Chapter 2 This page intentionally blank. TIP: You can right-click an icon in the Control Center to add the application to your Favorite Applications area (shown in the Computer menu) or to your Startup Programs. TIP: While it is not recommended to use dialog boxes for configuring thin client system settings. In general. and system settings using the Control Center. IMPORTANT: The Custom GNOME feature allows you to use INI parameter settings to customize the display and arrangement of the Control Center and Application Browser application icons for your users (see Reference Guide: Wyse ® Enhanced SUSE Linux Enterprise SP2 INI Files). it is recommended that you use central configuration to enable you to automatically push updates and any desired default configuration to all supported thin clients in your environment (see "Central Configuration: Automating Updates and Configurations"). look and feel. they are available in case you want to temporarily override central default configurations or you do not have the option to set up central configuration (smaller environments). Clicking Control Center in the Computer menu (see "Using Your Desktop") or in the Connection Manager (see "Configuring Connections Locally") opens the Control Center. In addition. the Wyse USB Firmware Tool also provides a simple USB imaging solution for supported devices (see "Enhancing Your Experience with Dell Software").3 Configuring Thin Client Settings Locally This chapter contains information to help you set up your thin client hardware. . some dialog boxes and options may not be available for use): • "Display" • "Keyboard" • "Mouse" • "Printing" • "Appearance" • "Language" • • • • • • • • • • • • • • • "Panel Settings" "Screensaver" "Add-on Manager" "Citrix Settings (Global Settings)" "Configure VDA" "Desktop Appliance" "Device Settings" "Import Certificates" "INI (and Upgrade) Settings" "Network Connections" "Power Management" "SCEP Client Configuration" "TCX USB Virtualizer" "User Administration" "WDM (Agent Configuration)" TIP: For details on System Information.com/download.12 Chapter 3 The Control Center displays the following thin client options that you can configure locally on a thin client using dialog boxes (depending on user privilege level. ." NOTE: Wyse Virtual Desktop Accelerator (VDA)—to accelerate protocols such as Microsoft RDP and Citrix ICA—can be found in the Optional Add-ons folder of the product files. see "Viewing System Information. See Product Downloads at: www.wyse. Resolution. resolution is obtained automatically from the monitor. A mirrored setting (the default display option) is useful if you plan to use your mobile thin client to give a presentation on a projector or a fixed display in a conference room (such as a wall-mounted plasma display or TV-type monitor). For most monitors. and typing break (reminder) preferences. bounce. . accessibility (sticky key. key audio feedback). and Rotation). Refresh Rate. the default setting is Mirror to avoid the possibility of applications opening off-screen. slow key. mouse keys (keypad control of pointer). layout (keyboard models and layout options). TIP: When multiple monitors are identified.Configuring Thin Client Settings Locally 13 Display Use the Display Preferences dialog box (click Display) to set the monitor display settings (Primary Display Output. Keyboard Use the Keyboard Preferences dialog box (click Keyboard) to select general (repeat key and cursor blinking). • Delete a printer (right-click a printer in the list. and click OK). select Properties. select Properties. • Change printer settings (right-click a printer in the list. and then click Job Options). drag-and-drop. and then click Access Control). • Select the default printer (select a printer in the list and click Printer > Set as Default). • Change user access to the printer (right-click a printer in the list. • Add and configure a network or local printer (click the New icon to open and use the New Printer wizard). Printing Use the Printer Configuration dialog box (click Printing) to: • View the list of currently configured printers. • Change printer job options (right-click a printer in the list. select Properties. and then click Policies). and then click Settings). select Properties. • Change printer policies (right-click a printer in the list. double-click time out) and accessibility (simulated secondary click and Dwell click) preferences. locate pointer. Note that administrators can specify system-wide and personal default printers. pointer speed. select Delete. .14 Chapter 3 Mouse Use the Mouse Preferences dialog box (click Mouse) to select general (mouse orientation. Use this option to “pipe” the output of the printing command into another command or to “redirect” the output to a file. the entry in the Host box is the name or address of that thin client. • Internet Printing Protocol (IPP) . Other . . Windows Printer via SAMBA . You can enter the DNS or WINS name of the server for the network printer. Note that if the printer is attached to another thin client on your network. a printer attached to a Microsoft Windows machine).Use this option for a printer attached to a different system that is sharing a printer over an SMB network (for example. Click the New icon in the Printer Configuration dialog box to open the New Printer wizard. or an IP address can also be entered. 2. • • • LPD/LPR Host or Printer .Use this option for a printer connected directly to the network instead of through a computer. Select the printer option you want from the Devices list and follow the New Printer wizard using the following guidelines: • AppSocket/HP JetDirect .Use this option for a printer attached to a different UNIX system that can be accessed over a TCP/IP network (for example. a printer attached to another Linux system on your network) or a thin client used as an LPD (Line Printer Daemon) server for LPD printing requests from the network.Use this option for other device Uniform Resource Identifier (URI) needs.Use this option for a printer attached to a different Linux system on the same network running CUPS or a printer configured on another operating system to use IPP (http printing). • Forward print job data like a pipe to another command .Configuring Thin Client Settings Locally 15 Installing a Network Printer 1. . TIP: You can use the Serial Port # 1 and Serial Port # 2 options as needed for your local serial port printers. Click the New icon in the Printer Configuration dialog box to open the New Printer wizard.16 Chapter 3 Installing a Local Printer Connect the printer cable to your thin client and use the following guidelines: 1. 2. Select the Model and Driver and click Forward. Be sure the USB printer you connected to your thin client is selected and click Forward. Select the option with which you want to obtain your printer driver and click Forward. 2. 1. and then click Apply. Description. and Interface). Appearance Use the Appearance Preferences dialog box (click Appearance) to set the desktop display settings (Theme. Location. It is recommended to use default settings for best performance. Background. The printer is added to the Printer Configuration dialog box and is ready for use. Enter the Printer Name. Fonts. .Configuring Thin Client Settings Locally 17 3. see "Power Management"). TIP: Press the Power button to wake the computer from standby or sleep mode. .wyse. Note that currently only English is supported.18 Chapter 3 Language Use the Select a Language dialog box (click Language) to select the language of the User Interface (UI) from the list of supported languages (select the language you want and click OK). Panel Settings Use the Panel Settings dialog box (click Panel Settings) to set whether or not to always display the taskbar on top of all other windows. Screensaver Use the Screensaver Preferences dialog box (click Screensaver) to select screen saver theme settings and power management settings (click Power Management to open and use the Power Management Preferences dialog box . See Product Downloads at: www.com/download. TIP: Additional language packs (rpms) can be found in the Optional Add-ons folder of the product files. be sure to enter the root path on the server followed by the path to the Addons folder). your thin client must be connected to the correct update server and folder on that server. click Server Settings in the Add-on Manager dialog box to open and use the Thin Client Settings dialog box as described in "Configuring the Image Upgrade Options" (IMPORTANT: In the Update Server URL text box. • Uninstalling add-ons . To install add-ons.Select the check box of the add-on and click Execute. . If you receive a Failed to download available add-on list error message. Use the following guidelines to install and uninstall add-ons: • Installing add-ons .Configuring Thin Client Settings Locally 19 Add-on Manager Use the Add-on Manager dialog box (click Add-on Manager) to view and manage (add and remove) the list of add-on packages available. The Add-On Manager populates the list with add-ons listed in the directory plain text file located in the addons folder (see "Step 1: Prepare the Root Directory and Folder Structure on the Server"). Add-ons that are selected in the list have been installed on your thin client.Clear the check box of the add-on and click Execute. and then select the connect option you want. Network Use the Network tab to configure the servers and reconnection settings.Enter the PN logon domains. . • Window Style . • PN Desktop Setup . • PN Logon Domains .Enter the Store Name you want to use (this can be a list of servers with each server separated by a semi-colon). Use this dialog box to configure the common settings you want for all Citrix connections.Select the Seamless check box to display the connection in a seamless window.Select the Show All Applications check box to display all published applications on the desktop. • Application Reconnection . and then click OK. Use the following guidelines: • PN Agent Server .Chapter 3 20 Citrix Settings (Global Settings) Clicking the Citrix Settings icon in the Control Center opens the Citrix Settings dialog box. • Store Name .Enter the PN Agent Server you want to use (this can be a list of servers with each server separated by a semi-colon). • Metaframe Server .Select the Automatic reconnection at logon check box to enable reconnection.Enter the Metaframe Server you want to use (this can be a list of servers with each server separated by a semi-colon). . 4. USB Disk or Memory Stick. and to view and manage (add. To enable or disable reading and writing for the drive. select a drive from the list of available drives and do one of the following: • Edit .Configuring Thin Client Settings Locally 21 Drive Mapping Use the Drive Mapping tab to map drives on the server to devices on the thin client. Select a drive type (USB Floppy. 5. (Optional) Enter the directory on the USB device to access in the Base Directory text box. select or clear the Enable Read and Enable Write check boxes. edit. and delete) the list of current drives (including drive information) mapped on the thin client. Adding Drives 1. 3. 6. 2. and then click Add to open the Citrix Drive Map dialog box. or Local or Mounted Disk) from the Drive Type list.Click Delete to remove the drive. Click OK to add the drive to the list of available drives. Editing and Deleting Drives To edit or delete a drive. Select a drive letter (A to Z) from the Drive Letter list." • Delete .Click Edit and configure the drive as described in "Adding Drives. USB CDROM. Clear the Dynamic Mapping check box. Adding COM Ports 1. select a COM Port from the list of available COM Ports and click Delete. . Select a COM Port (1 to 4) from the COM Port list. Click OK to add the COM port and device to the list of available COM Ports. 2. Select a device from the Device list.Chapter 3 22 Hotkeys Use the Hotkeys tab to map hotkeys on the thin client (select a Hotkey option using the Hotkey lists for each function you want). 4. and to view and manage (add and delete) the list of current COM ports (including device information) mapped on the thin client. 3. Click Add to open the Add COM Port Mapping dialog box. Deleting COM Ports To delete a COM Port. COM Ports Use the COM Ports tab to map COM ports on the server to devices on the thin client. Detects proxy servers automatically. If the check box is selected.Enables connections behind a firewall • Proxy Type .If you encounter over-scrolling when using certain published applications.Select a Proxy Type from the list and if necessary (Secure (HTTPS) or SOCKS. • PrintScreen . enter the Proxy Address and Port). increase the adjustment by 100 until the display improves (maximum scroll adjustment is 1000). Firewall Use the Firewall tab to set the firewall options on the thin client: • Automatically detect proxy .Select to use the Print Screen key to capture an image of the desktop to the Clipboard (used for Citrix XCapture support). • Use Alternate Address for Firewalls . a message appears warning about the influence of this setting on other applications). .Configuring Thin Client Settings Locally 23 Display Use the Display tab to set: • Scroll Adjustment . and then click OK (you can also use the Enabled or Disabled options to quickly enable or disable the enforcement configuration). Configure VDA Use the VDA Configuration dialog box (click Configure VDA) to enable Wyse VDA.24 Chapter 3 Trusted Server Configuration Use the Trusted Server Configuration tab to set and enforce the trusted server configuration. When selected. select the Enforce trusted server configuration check box. select the Enabled option. the thin client will use Wyse Virtual Desktop Accelerator software to provide an “accelerated” user experience on remote desktop sessions with high round-trip delay between the server and client. To enforce a trusted server configuration. . enter the Address of the trusted server. Enter the XenDesktop URL (this is the location of the XenDesktop server where you can log in and use your desktop). Use the following guidelines: 1.Configuring Thin Client Settings Locally 25 Desktop Appliance Use the Desktop Appliance Configuration dialog box (click Desktop Appliance) to configure your thin client to easily access your XenDesktop." Note also that you can connect to your XenDesktop environment by using DCHP Option tag 191 on your DHCP server to specify the XenDesktop DDC URL (see. "Using DHCP"). Select the Desktop Appliance Mode check box. Click OK to open the confirmation message. 3. 4. Once the thin client is in Desktop Appliance Mode. Note that Desktop Appliance Mode can also be enabled through the INI parameters EnableApplianceMode=Yes and Xendesktop URL=<URL> as described in "Configuring Thin Client Settings Locally. . 2. Click OK to reboot the thin client. a user can login to a XenDesktop with an “Out-of-the-box HDX Plug-n-play” experience. including FireFox and so on). administrators can use ALT+F4 to display the Desktop Appliance Admin Login dialog box. VMware View. administrators can use ALT+F4 to display the Desktop Appliance Admin Login dialog box. 6. where you can enter your administrator login credentials and access the Control Center for administrative setup. Upon system reboot the thin client will connect to your XenDesktop server and prompt you for your XenDesktop login credentials (enter your login credentials to access your desktop). TIP: To exit Desktop Appliance Mode and allow normal log in after system start.26 Chapter 3 5. . the Desktop Appliance can be configured to point to any protocol supported (Citrix. (Administrators Only) While in Desktop Appliance Mode. Wyse RDP. where you can enter your administrator login credentials and access the Control Center to use the Desktop Appliance icon and clear the Desktop Appliance Mode check box (be sure to click OK to reboot the thin client). The following Citrix example is only an example of a supported protocol. click Edit.Click Add to open the /etc hosts entry dialog box. Aliases). and then click OK.Allows you to manually enter a name.Generates the name from the device MAC address. and configure the host.Obtains the name from a DNS reverse lookup. • Editing a Host . . Hosts Use the Hosts tab to add mappings of IP addresses to hostnames that are not available through DNS (the names of mapped addresses appear on the Hosts tab): • Adding an IP address .Select a host from the list and click Delete. • DNS reverse lookup . enter an IP Address. Terminal Name Use the Terminal Name tab to obtain the device name: • Contact DHCP server . TIP: The COM tab will not appear for mobile thin clients.Obtains the name from the DHCP server. Hostname (and optionally. and then click OK.Configuring Thin Client Settings Locally 27 Device Settings Use the Device Settings dialog box (click Device Settings) to set the parameters of your device. • Deleting a Host . • Use the following name .Select a host from the list. • Derive from MAC address . COM Use the COM tab (not available for mobile thin clients or Z50S) to select COM1 and COM2 Speed. Size. NTP Use the NTP tab to enter the IP Address or hostname of the Network Time Protocol (NTP) server (the current NTP server is shown) to synchronize the clock time and date of the thin client. . Parity.Chapter 3 28 Ethernet Speed Use the Ethernet Speed tab to select the Ethernet speed. and Stop bits (the size of the stop bit with respect to the size of all the other signaling bits in a character). Flow control. Configuring Thin Client Settings Locally 29 Advanced Use the Advanced tab to: • Enable or disable ReadyMode - You can use ReadyMode for easy login after thin client shut down. If the ReadyMode feature has been enabled (select the ReadyMode check box) and the thin client is shut down, the session ends, the power button LED is put in a state of OFF, and the thin client is placed in Standby mode to preserve power. Upon pressing the power button, the thin client exits Standby mode, and immediately prompts the user with the login dialog box. • Restore default user settings - When you use the Reset to Factory Defaults command button, user customizations are deleted. However, add-on applications that you installed are retained, and applications that you removed are not restored. 30 Chapter 3 Import Certificates Clicking the Import Certificates icon in the Control Center opens the Import Certificates dialog box. Use this dialog box to import and manage (add and delete) ICA Digital Certificates as described in "Adding Certificates from a Remote Server" and "Adding Certificates from a Local Device." Adding Certificates from a Remote Server Use the following guidelines (certificate files you add from a remote server must end with the extension .crt, and be DER-encoded or Base64-encoded): 1. In the Import Certificates dialog box, click Add to open the Add Certificate dialog box. 2. Select the Remote Server option, and then click Next to open the Certificate Import Server Settings dialog box. 3. Select the Remote Certificate Source server option that contains the certificate you want. If you select the Use the following Server option, enter the Import Server URL (supported protocols are ftp, http, and https) and the User name, and Password required for that server. 4. Select the certificate file from the Certificate file list (if the Import Server URL, User name, and Password are entered correctly, this list automatically displays the names of available certificates on the server). 5. After the configuring the Remote Certificate Source server option you selected, click Add. Configuring Thin Client Settings Locally 31 Adding Certificates from a Local Device 1. In the Import Certificates dialog box, click Add to open the Add Certificate dialog box. 2. Select the Local Server option, and then click Next to open the Open File dialog box. 3. Use the folders and command buttons to find and select the certificate you want to use. 32 Chapter 3 INI (and Upgrade) Settings Use the INI and Upgrade Network Settings dialog box (click INI Settings) to direct the thin client to the source (server location) of INI files and image updates. CAUTION: It is recommended to obtain INI files through a DHCP server using DHCP options rather than through a static IP address. For information about how INI files and images are downloaded from the server, see "How to Set Up Automatic Configurations and Updates." TIP: Dell devices also support INI updates through WDM’s DDC (see "Enhancing Your Experience with Dell Software" and "WDM (Agent Configuration)"). Use the following guidelines: • Do not use INI files - Use this option when you want to use only locally configured settings (using the thin client dialog boxes available) and do not want to use available INI files on the network or local INI files. • Use INI files from server only - Use this option when you want to use INI files from the specified server only (for example, you do not want to use local INI files or do not want to allow INI use when disconnected from the server for security reasons). When using this option you can direct the thin client to the server location through either of the following ways: · DHCP Server - Select the Get INI and Upgrade server details via DHCP check box. The DHCP server will direct the thin client (using DHCP options) to the server location where the INI files and image updates reside. · Manually entered server address - Clear the Get INI and Upgrade server details via DHCP check box and enter the static INI Settings (INI Server URL, and optionally the Username and Password of the server, if selecting the Server requires authentication check box). • If server is available, use INI files from server only; otherwise use local INI files Use this option when you want to use INI files from the specified server, however, local INI files can be used if that server is unavailable. When using this option you can direct the thin client to the server location through either of the following ways: · DHCP Server - Select the Get INI and Upgrade server details via DHCP check box. The DHCP server will direct the thin client (using DHCP options) to the server location where the INI files and image updates reside. · Manually entered server address - Clear the Get INI and Upgrade server details via DHCP check box and enter the INI Settings (INI Server URL, and optionally the Username and Password of the server, if selecting the Server requires authentication check box). The base image and add-ons are updated at each reboot. it may take two full reboots to restore the latest software as well as your customizations. if you want to keep locally defined connections or custom changes to installed applications. you can clear this check box.Configuring Thin Client Settings Locally • • 33 Use local INI files only .Use this option when you want to use only local INI files and do not want to use available INI files on the network.You can click Image Upgrade Settings to configure the INI and upgrade network settings as described in "Configuring the Image Upgrade Options.Only the base image is updated at each reboot. · Base System & Add-ons .If you want to install the image and add-ons available on the file server regardless of whether or not they are the same as the currently installed image and add-ons on the thin client. TIP: The Restore factory defaults when updating option and the Force base system update option are useful when you want to fully restore the unit to factory defaults. you must have a properly set-up addons folder with a directory file that defines which software versions you want on the thin client. · Add-ons Only . This setting is enabled by default and is recommended. you can configure how the image on the thin client is updated if you manually configured the INI server URL as described in "INI (and Upgrade) Settings. • Restore factory defaults when updating . TIP: INI files can be cached locally if using the EnableLocal and LocalCopy INI parameters.select either: · No Update . These options remove any customizations and install only the base image supplied by Dell. Image Upgrade Settings . .Only add-ons are updated at each reboot. see Reference Guide: Wyse ® Enhanced SUSE Linux Enterprise SP2 INI Files. If the server from which the thin client updates requires authentication. removes all local-machine customizations when software is updated from the file server." Configuring the Image Upgrade Options Using the INI and Upgrade Network Settings dialog box. • Click OK to return to the INI and Upgrade Network Settings dialog box. Use the following guidelines: • Update Mode . select this check box.Image updates are disabled. click the Image Upgrade Settings to open and use the Thin Client Settings dialog box.When selected. select the Server required authentication check box and enter the Username and Password. Moreover. However. TIP: In order to update with the Restore factory defaults when updating option disabled. · Base System Only . • Force base system update . • Enter the Update Server URL." In the INI and Upgrade Network Settings dialog box. and delete) the list of network connections configured on the thin client. The following diagram depicts the major components involved and communication between each of the components in the 802-1x Linux thin client solution. Wireless. but you can manually enter connection information (provided by your network administrator) to connect to other networks (experienced users only). your thin client obtains information from the DHCP server about network connections (highly recommended). IMPORTANT: Currently. Active Directory Domain User Login to the thin client has been introduced for EAP-PEAP 802-1x authentication. Mobile Broadband. Thus. Use the Wired. Supported seamless 802-1x authentication works with SuSE-based Linux thin clients by using Active Directory user credentials for Inner EAP. VPN. NOTE: This section covers only the details of EAP-PEAP 802-1x authentication via INI (see Reference Guide: Dell® Wyse Enhanced SUSE Linux Enterprise SP2 INI Files). 802.1x configuration is supported only for Wired connections and Protected EAP (PEAP)/MSCHAPv2 password Authentication options using the Enable802 INI parameter.34 Chapter 3 Network Connections Use the Network Connections dialog box (click Network Connections) to configure the settings you want for supported network connections. . and DSL tabs to view and manage (add. edit. By default. and enter the user domain credentials to log in to the thin client.Configuring Thin Client Settings Locally 35 EAP-PEAP (MSCHAPv2) Authentication Workflow When you take a SuSE-based Linux thin client out of the box and connect it to your network. the thin client will automatically fall back to Guest VLAN. When a user logs out or restarts the thin client. . ImportCerts. If you are pushing a CA certificate via Wyse Device Manager (WDM). and so on. and Domain and Import certs. If 802-1x authentication fails due to any wrong 802-1x configuration (or if the CA certificate has expired). 6. 3. Once the INI is downloaded to the thin client. The user must then select the domain. and INI servers to fetch the INI configurations required for Active Directory Domain User Authentication. 802-1x. but you must be sure that the CA certificate name is correct in the 802-1x INI parameter (see Reference Guide: Dell® Wyse Enhanced SUSE Linux Enterprise SP2 INI Files). it should be able to reach Active Directory. then 802-1x authentication will begin (users will see the network progress icon on the taskbar) and the thin client will move to Authorized VLAN. When the thin client boots up. the user obtains the domain which is configured via the INI in the domain drop down list at the user GDM login screen. Active Directory server. If the domain user login is successful and the correct CA certificate is available. the thin client will obtain Guest VLAN resources by default (that is. DNS. Domain User authentication is performed against the AD server named in the INI configuration. it remains in the Guest VLAN and downloads the ini configuration from the INI server. 4. 2. with a notification message ("Failed to connect to trusted network. 5. the thin client will again move to Guest VLAN by sending an EAPOL logoff to switch and disabling the 802-1x configuration at the Network Connections applet. The following steps are involved in the 802-1x authentication: 1. Imports Certs INI is not required. The INI file must have the configurations for 802-1x. Please contact your system administrator") displayed to the user at the right corner of GNOME panel (taskbar). local DisableDomain=no ActiveDirectoryServer=10. On Battery Power (actions and display for mobile thin clients). 802-1x Configuration Enable802=yes Authentication=PEAP InnerAuthentication=MSCHAPv2 PeapVersion=Auto PromptPassword=no CACertificate=npac-ca-cert. Example of the INI Configuration for EAP-PEAP (MSCHAPv2) 802-1x Authentication .124. and Scheduling (automatic wake-up) power preferences. and extras).150. AD and Domain settings DomainList=npac.pem .36 Chapter 3 The following figure illustrates the overall flow of 802-1x authentication. Imports Certficates ImportCerts=yes Certs=npac-ca-cert. General (actions. Press the Power button to wake the thin client from standby or sleep mode. .pem Power Management Use the Power Management Preferences dialog box (click Power Management) to select On AC Power (actions and display). notifications.150 . It includes several properties that allow it to do an automatic enrollment without manual interaction.Generate a CSR and send it securely to the CA. click Edit. 3 . SCEP Server URL. TIP: Enrollment and usage of SCEP generally follows the following work flow: 1 -Obtain a copy of the Certificate Authority (CA) certificate and validate it. NOTE: After adding a certificate.Poll the SCEP server in order to check whether the certificate was signed.Click Add to open the SCEP Certificate Enrollment Settings dialog box. and configure the certificate settings. . the Status column will display as Enrolled (in a case of failure. • Editing a SCEP Certificate . the newly added certificate entries will be displayed in the SCEP Client Configuration dialog box.Select a certificate from the list. CA Distinguished Name. • Deleting a SCEP Certificate .Configuring Thin Client Settings Locally 37 SCEP Client Configuration Use the SCEP Client Configuration dialog box (click SCEP Client Configuration) to direct the thin client to use automated certificate enrollment (SCEP offers a standard interface to communicate with a Certificate Authority). • Enroll a SCEP Certificate . click Delete. The typical usage scenarios of SCEP are large network environments with many network devices that require automatic enrollment of certificates. After successful certificate enrollment. and then click OK to create a SCEP certificate entry for a CA enrollment. enter a Certificate Name (Certificate file name must be unique). the Status column will display as Failed.Select a certificate from the list and click Enroll. SCEP (Simple Certificate Enrollment Protocol) is a PKI communication protocol which leverages existing technology by using PKCS#7 and PKCS#10. Enrollment challenge password.Retrieve the CRL as necessary. Use the following guidelines: • Adding a SCEP Client Configuration Certificate .Enroll/re-enroll as necessary in order to obtain a new certificate prior to the expiration of the current certificate. 2. 4 . 5 .Select a certificate from the list. and then confirm. For information on the TCX USB Virtualizer component of Wyse TCX Suite software. Vendor ID. the name of the new device appears on the Configuration tab. its name appears on the Configuration tab. Sub Class. After you reboot your thin client. You can deny a device class. enter a Device Name." . Protocol. click Add to open the Add dialog box. see "Enhancing Your Experience with Dell Software.Select the Enabled check box (default). and then click Add. select or clear the check box of a device class in the Devices list to allow or deny its use. select a class for the device from the Class list. • Allowing or denying a USB device . CAUTION: Use caution when using TCX USB Virtualizer on a terminal server. enter the Sub Class. as allowing use of a USB device is global and not session restricted. and Product ID information by plugging the device into the USB port of your thin client and viewing the information displayed in the USB Devices tab. select Smart Card Devices to permit USB smart card devices to be used to log into virtual machines. and Product ID.On the Configuration tab. edit.38 Chapter 3 TCX USB Virtualizer Use the TCX USB Virtualizer Configuration Utility dialog box (click TCX USB Virtualizer) to view and manage (add.After you add a USB device. Select or clear a USB device check box to allow or deny its use. Use the following guidelines: • Enabling USB devices . TIP: You can obtain device Class. by adding it to the Devices list of the Configuration tab. • Allowing or denying USB device classes . Vendor ID. and delete) the list of current device classes (on the Configuration tab) and to view the list USB devices enabled or denied for use on the thin client (on the USB Devices tab). Protocol. For example.On the Configuration tab. • Adding a USB device . but still permit a USB device in that class to be used. and then enter a new password in the New Password and Confirm Password boxes. you must use central configuration (INI files) to add or delete users beyond the built-in default users provided. it is recommended that you use user.ini file with the appropriate privilege level defined in the text file. a new user should be created through a user. To edit a user password. or delete) users for normal use cases. In general. CAUTION: While this dialog box allows you to edit the passwords and automatic login for users of the thin client. select the change password check box you want.ini files to manage (add. TIP: The Users tab can be a convenient way to locally change the password and enable automatic login for a specific user. . In addition. For example. edit.Configuring Thin Client Settings Locally 39 User Administration Use the User Administration dialog box (click User Administration) to view and edit passwords for all users (both built-in defaults and those defined through INI files) and to enable automatic login for a user (automatically log in a user at system start up). you can manage SSH root User password and login (using the SSH root User tab). 40 Chapter 3 WDM (Agent Configuration) Use the WDM Agent Configuration dialog box (click Wyse WDM) to configure the WDM server location and discovery settings. 3. 5. you reboot the thin client. 2. . To configure the WDM server location: 1. is 80). Click OK. see your WDM documentation. 4. Enter the Non-secure Port (HTTP) for client to server communication (default. Enter the Secure Port (HTTPS) for client to server communication (default is 443). For more information on WDM. TIP: It is recommended that after configuring. Enter the WDM Server IP address. Select the Discovery Settings you want. In addition. the Wyse USB Firmware Tool also provides a simple USB imaging solution for supported devices (see "Enhancing Your Experience with Dell Software"). . In general. and add the following connections: • "Browser (Mozilla Firefox)" • "Citrix" • "Custom" • "Ericom PowerTerm® TEC" • "Ericom PowerTerm® WebConnect" • "RDP" • "SSH" • "VMware View Client" • "VNC Viewer" • "XDMCP" NOTE: You can also access the Control Center (click Control Center) and use the Shut Down dialog box (click Logout). Clicking Connection Manager in the Computer menu (see "Using Your Desktop") or in the Application Browser (see "Accessing Additional Features with the Application Browser") opens the Connection Manager. Use the Connection Manager to manage (edit and delete). TIP: While it is not recommended to use dialog boxes for configuring connections for thin client use. Depending on user privilege level. they are available in case you want to temporarily override central default configurations or you do not have the option to set up central configuration (smaller environments). some dialog boxes and options may not be available for use. it is recommended that you use central configuration to enable you to automatically push updates and any desired default configuration to all supported thin clients in your environment (see "Central Configuration: Automating Updates and Configurations"). connect to.4 Configuring Connections Locally This chapter provides instructions on configuring and adding connections to your Desktop for use (to access the enterprise server environment available to the thin client). 3. Use this dialog box to configure the settings you want. 2. . Select Browser from the list and click Next to open the Mozilla Firefox Browser Configuration dialog box. Window Use the Window tab to configure how the browser window is displayed. Auto Reconnect Use the Auto Reconnect tab to enable automatic reconnect after a disconnection (select the Enable Auto Reconnect check box.Chapter 4 42 Browser (Mozilla Firefox) 1. If you want the browser to launch automatically after system startup. and then click OK. Select the Window Size you want from the list. The connection appears in the Connection Manager and is ready to use. select the Auto Connect check box. and then select the amount of time to delay the reconnection attempt after a disconnection occurs). If you want the browser to appear without any menus or toolbars. In the Connection Manager. Network Use the Network tab to configure the description and URL (optional if you want the browser to open to a particular Web page each time you connect). click Add to open the Add Connection dialog box. select Kiosk Mode. For more information on using multiple ICA connections. .Configuring Connections Locally 43 Citrix 1. 2. In the Connection Manager. The connection appears in the Connection Manager and is ready to use. Server Option Published Application Option Storefront Option 3. Select Citrix from the list and click Next to open the Citrix ICA Client Settings dialog box. Use this dialog box to configure the settings you want. click Add to open the Add Connection dialog box. see the Knowledge Base on the Dell Web site. you can use the ICA Connection Center to manage the open ICA connections. TIP: When using multiple ICA connections. and then click OK. Application Name.Enables compression. Application Name.Chapter 4 44 Network Use the Network tab to configure the network settings: • Server.Enables middle button paste for the mouse.Select an encryption type (default is Basic).Enter the command line for the program on the server. Domain. a Published Application from the Application Name list.Enter the Browser Server name (this can be a list of server names with each name separated by a semi-colon).Pings the connection to see if it is reachable before the connection is attempted. • Network Protocol . • Working Directory . Application Use the Application tab to enter the command line and Working Directory of the application (if you selected the Published Application option on the Network tab): • Command Line . as long as the DNS information is properly entered.Select an option for making the connection. Login TIP: The User Name. and Domain fields are blank. If the User Name. TIP: You do not need to enter a browser server name if you do not want to connect to either a published application or a server by name.Enter the password. • Description .Select a Server from the Server list. • Enable sound . Use the Login tab to configure credentials used to automatically log in to the server: • User Name . • Enable Middle Button Paste .Enter the working directory for the program. • Low bandwidth . • Browser Server . interactive login is required (users must enter the information at login time).Enter a description for the connection. . • Encryption . If needed. click Refresh to refresh the list of servers or published applications.Enables sound. Window Use the Window tab to select the Window Colors and the Window Size you want. TIP: You can enter the IP address of the target server as long as there is no need to resolve a name. Password. or Storefront . NOTE: With a Storefront option you can also add a store (click Add Store and follow the wizard). • Ping before connect .Select a network protocol. or Store Name . or a Store Name from the Store Name list.Enables low-bandwidth optimization. Password. and Serial Number fields are optional. Connection Use the Connection tab to configure the connection settings: • Enable compression .Enter a user name for the connection. • Password . Generating an ICA connection to a server using a server name in the Server text box for the connection does not require a Browser Server address. • Server. Published Apps (Storefront Only) . • Use Alternate Address for Firewalls .Configuring Connections Locally • • • • 45 Domain . Firewall TIP: Published applications and Storefront do not support Firewall functions. • Proxy Address and Port .Select a published application from the Published Apps list. Use the Firewall tab to configure an alternate address for firewalls: • Automatically detect proxy . . and then select the amount of time to delay the reconnection attempt after a disconnection occurs). you must enter the Proxy Address and Port.Select to automatically detect the proxy type. Serial Number .Select Yes to use an alternate address for firewalls.If you select Secure (HTTPS) or SOCKS as the Proxy Type. Auto Reconnect Use the Auto Reconnect tab to enable automatic reconnect after a disconnection (select the Enable Auto Reconnect check box.Enter the domain name.Enter the serial number for Metaframe environments that require the thin client license serial number. • Proxy Type . If needed. click Refresh to refresh the list of published applications. Connect automatically after login .Enables an automatic connection after successful login to the thin client.Select a proxy type. Auto Reconnect Use the Auto Reconnect tab to enable automatic reconnect after a disconnection (select the Enable Auto Reconnect check box. In the Connection Manager. • Command Line .Enter the command line for the program on the server.Enter the description. click Add to open the Add Connection dialog box. • Auto Connect . 2.Chapter 4 46 Custom 1. Select Custom from the list and click Next to open the Custom Connection Configuration dialog box. . • Run in terminal window . Application Use the Application tab to configure: • Description . The connection appears in the Connection Manager and is ready to use. and then select the amount of time to delay the reconnection attempt after a disconnection occurs). and then click OK. 3.Runs the application in a terminal window (use with applications that require a terminal window such a console program). Use this dialog box to configure the settings you want.Starts the connection automatically after system startup. Connection Use the Connection tab to configure the connection settings: • Auto Connect .Enter a description for the connection. • Terminal Name . • Terminal Type .Configuring Connections Locally 47 Ericom PowerTerm® TEC 1. Select Ericom_PowerTerm from the list and click Next to open the Terminal Emulator Configuration dialog box.Select a terminal type.Saves the font. In the Connection Manager.Enter a name for the terminal. Host can be populated from the global Ericom — PowerTerm® TEC connection application. • Save Configuration Locally . and then click OK. • Port .Select the amount of time to delay the reconnection attempt after a disconnection occurs. key-mapping and other settings of the Ericom — PowerTerm® TEC application locally.Starts the connection automatically after system startup. color. • Auto Reconnect . Network Use the Network tab to configure the network settings: • Network Connection or Serial Connection . click Add to open the Add Connection dialog box.Select Network Connection for connections over TCP/IP. Window Use the Window tab to select the Window Size you want. or Serial Connection for connections through a serial port. • Delay before retrying . The connection appears in the Connection Manager and is ready to use.Enter a host name or IP Address (or select one from the list). • Description . .Enter the port of the host. • Ping Before Connect . 2. • Host . Use this dialog box to configure the settings you want.Reconnects automatically after a disconnection occurs. 3.Pings the connection to see if it is reachable before the connection is attempted. status bar.Chapter 4 48 Setting Use the Setting tab to automatically run script during user logon (enter the script name and path). and buttons). . toolbar.Enter the remote configuration filename for the connection. Remote Configuration Use the Remote Configuration tab to configure: • Remote Configuration Filename . • Remote Configuration Path . View Use the View tab to select the items that will appear when using the connection (menu.Enter the remote configuration path for the connection. . In the Connection Manager. 2. Use this dialog box to configure the settings you want (Server can be a host name or IP Address). click Add to open the Add Connection dialog box. Select Ericom_Webconnect from the list and click Next to open the Terminal Emulator Configuration dialog box. and then click OK.Configuring Connections Locally 49 Ericom PowerTerm® WebConnect 1. 3. The connection appears in the Connection Manager and is ready to use. • Ping Before Connect . Password. • Domain . • Connect automatically after login .Enables an automatic connection after successful login to the thin client. • Password .Enter the password. If you leave any of these fields blank. The connection appears in the Connection Manager and is ready to use. .Enter a user name for the connection. 3. • Network Level Authentication . Login TIP: The Username.Enter a description for the connection. In the Connection Manager. click Add to open the Add Connection dialog box.Enter a server name or IP address. Use this dialog box to configure the settings you want.Enter the domain name. Network Use the Network tab to configure the network settings: • Description . • Server . and then click OK. • Notify When Disconnected . Window Use the Window tab to select the Window Colors and the Window Size you want. 2. and Domain fields are optional.Enables the use of a smart card when connecting.Enables Network Level Authentication (NLA) and is required if NLA is enabled on your remote computer (your remote computer requires NLA user authentication before you establish a full Remote Desktop connection and the logon screen appears).Notifies you when the connection is broken. • User Name . Select RDP from the list and click Next to open the Remote Desktop (RDP) Configuration dialog box.Chapter 4 50 RDP 1. Use the Login tab to configure credentials used to automatically log in to the connection: • Use smart card .Pings the connection to see if it is reachable before the connection is attempted. interactive login is required (users must enter the information at login time). Enables RDP protocol version 4. you must select Normal for the encryption level.Enter the RD Server IP address or URL of the Remote Desktop Gateway (RD Gateway) server. TIP: For servers with data encryption settings. • Show contents of window while dragging . RD Password.Displays the desktop background. Connection Use the Connection tab to configure the connection settings: • Compression .Enables color space conversion required for chroma subsampling (the practice of encoding/compressing images for a higher transmission experience). and then Manually enter RD User Name. RD Domain . Experience TIP: Consider your network restrictions when you select options on the Experience tab. • Subsampling . · RD Server. and Domain of the RD Gateway server (if required). be sure to configure the settings appropriately for your bandwidth level and so on.Configuring Connections Locally • 51 Use RD Gateway Settings . • Low bandwidth . • NT4 compatible .Enables menu and window animation. Ask your network administrator whether you need to specify an RD Gateway server.Enables low-bandwidth optimization.Enables compression. Password. For example.Enables a a RemoteFX session.Select a speed level to describe the network connection.Enables font smoothing (smooth type).Enter the RD Server IP address or URL of the Remote Desktop Gateway (RD Gateway) server. and then Use Remote Desktop Credentials for RD Gateway . clear the Use Remote Desktop credentials for RD Gateway check box and then manually enter the Username. • Font Smoothing . • Desktop Background .Select an encryption level (Normal or None).Select audio source for the connection (Local or Remote). . To use an RDP USB redirection type you must use a RemoteFX session (RDP USB is not supported using a standard RDP session).Select to enable and configure an RD Gateway to connect to your remote computers (if required by your network administrator) and then do one of the following: · RD Server. An RD Gateway server enables Remote Desktop connections to a corporate network from the Internet without having to set up virtual private network (VPN) connections.Enables all keyboard events within the connection window to always be sent to the connection’s applications. • Sound .Shows the window content when the user drags the window on screen. TIP: An RD Gateway server is a type of gateway that enables authorized users to connect to remote computers on a corporate network from any computer with an Internet connection. and then select the Use Remote Desktop credentials for RD Gateway check box (select if the server credentials are the same credentials as your RDP host remote computer credentials). • Menu and window animation . Use the Experience tab to configure the experience settings for a user desktop: • Grab ALL keyboard events when window has focus . • Speed Level . • RemoteFX . • Encryption Level . Adding Share Names 1. or Local or Mounted Disk). Select a Drive Type (USB Floppy. USB CDROM. Application Use the Application tab to enter the command line and Working Directory of the application that will run at the beginning of a session: • Command Line .Enter the command line for the program on the server. Enter a Share Name. Click Add to open the RDP Drive Map dialog box. .52 Chapter 4 Auto Reconnect Use the Auto Reconnect tab to enable automatic reconnect after a disconnection (select the Enable Auto Reconnect check box. 5. 3. Drive Mapping Use the Drive Mapping tab to map share names on the server to USB mass storage devices attached to the thin client. edit. (Optional) Enter the directory on the USB device to access in the Base Directory text box. 2. 4. USB Disk or Memory Stick. and delete) the list of current server share names (including drive information) mapped on the thin client. • Working Directory . and to view and manage (add. and then select the amount of time to delay the reconnection attempt after a disconnection occurs). Click OK to add the Share Name to the list of available Share Names.Enter the working directory for the program. " • Delete . Click Add to open the Add Port Mapping dialog box. Select a port from the Port list. select a Share Name from the list of available Share Names and do one of the following: • Edit . 2. Adding Devices 1. 4. and to view and manage (add and delete) the list of current devices (including device information) mapped on the thin client. Click OK to add the device to the list of available devices. Select the directory of the device to access from the Device list. Device Mapping Use the Device Mapping tab to map devices to ports on the thin client. 3.Click Delete to remove the Share Name. select a device from the list of available devices and click Delete. .Configuring Connections Locally 53 Editing and Deleting Share Names To edit or delete a Share Name. Deleting Devices To delete a device.Click Edit and configure the Share Name as described in "Adding Share Names. Connection Use the Connection tab to configure the connection settings: • Auto Connect .Chapter 4 54 SSH 1. • Auto Reconnect .Enter a description for the connection.Enter a username. The connection appears in the Connection Manager and is ready to use. 3. • Delay before retrying . and then click OK.Select the amount of time to delay the reconnection attempt after a disconnection occurs. • Ping Before Connect .Reconnects automatically after a disconnection occurs.Starts the connection automatically after system startup. Select SSH from the list and click Next to open the SSH Configuration dialog box. click Add to open the Add Connection dialog box.Pings the connection to see if it is reachable before the connection is attempted. • Remote Command . . In the Connection Manager.Enter a host name or IP address. Use this dialog box to configure the settings you want. 2.Enter the command to execute on the server. • Host . • Remote Username . Network Use the Network tab to configure the network settings: • Description . Connection Use the Connection tab to configure the connection settings: • Ping Before Connect .Enter a host name or IP address. and then click OK. TIP: No special client-side configuration is needed to enable PCOIP connections. • Port . and once a user logs in from the client and obtains a list of desktops. • Host . they will be presented with an option to choose PCOIP or RDP (based on server settings). This is configured on the View broker. . Network Use the Network tab to configure the network settings: • Description . • Auto Reconnect .Enables an automatic connection after successful login to the thin client. • Use Secure Connection (SSL) .Reconnects automatically after a disconnection occurs.Enter a description for the connection.Enter the port of the host. 2. • Delay before retrying . 3. Use this dialog box to configure the settings you want.Select the amount of time to delay the reconnection attempt after a disconnection occurs. Secure Preferences Use the Secure Preferences tab to select the option you want that determines how the client will proceed when it cannot verify that your connection to the server is secure. • Enable interactive mode . The connection appears in the Connection Manager and is ready to use.Select to use an SSL connection. CAUTION: It is not recommended that you change this setting unless instructed to do so by your system administrator. • Connect automatically after login .Enables interactive mode.Configuring Connections Locally 55 VMware View Client 1. Select VMware_ViewClient from the list and click Next to open the VMware View Client Settings dialog box. click Add to open the Add Connection dialog box.Pings the connection to see if it is reachable before the connection is attempted. In the Connection Manager. select a Desktop size. • Password . disable the full screen drop down menu bar.Chapter 4 56 Desktop Use the Desktop tab to configure the desktop settings for the connection (use a full screen on all monitors. . • Domain Name . and to disable exit on disconnect).Enter the desktop name.Enter the domain name. Login Use the Login tab to configure credentials used to automatically log in to the connection: • User Name .Enter the password.Enter a user name for the connection. • Desktop . Specifies the image quality for encoding. In the Connection Manager.Enter a host name or IP address. • JPEG Quality .Blocks mouse and keyboard events for a view-only connection.Enables or disables a shared connection. . click Add to open the Add Connection dialog box. 3. The connection appears in the Connection Manager and is ready to use. • Connect to . and then click OK. • Shared . • Host . • Ping Before Connect . 2.Enter a description for the connection. Connection Use the Connection tab to configure the connection settings: • Compression Level .Select a compression level for encoding.Enables an automatic connection after successful login to the thin client. Use this dialog box to configure the settings you want. Login Use the Login tab to configure credentials used to automatically log in to the VNC server: • Password . • Color Depth . • Connect automatically after login .Controls how many colors to display with each on-screen pixel. Network Use the Network tab to configure the network settings: • Description .Configuring Connections Locally 57 VNC Viewer 1.Select a connection type of either Display number (enter the display to connect to on the server) or Port number (enter the port to connect to on the server).Opens the connection in a full-screen window. Select VNC_Viewer from the list and click Next to open the VNC Viewer Settings dialog box. • View Only .Pings the connection to see if it is reachable before the connection is attempted.Enter the password to connect to the VNC server. Window Use the Window tab to configure window settings: • Full Screen . 3.Enter a host name or IP address of an XDMCP server. • Ping Before Connect .Select the program through which the connection is made: Xnest or Xserver.Enter a description for the connection.Chapter 4 58 XDMCP 1. or Broadcast. In the Connection Manager. . • Connect Mode . click Add to open the Add Connection dialog box. and then click OK. • Delay before retrying . Connection Use the Connection tab to configure the connection settings: • Auto Connect . Chooser. • Host . 2. The connection appears in the Connection Manager and is ready to use. Select XDMCP from the list and click Next to open the XDMCP Client Settings dialog box. “Querry mode directly connects remote server so IP is needed”).Reconnects automatically after a disconnection occurs. • Auto Reconnect .Select the amount of time to delay the reconnection attempt after a disconnection occurs. Window Use the Window tab to select the Window Colors and the Window Size you want.Select a connection style: Query.Starts the connection automatically after system startup. Use this dialog box to configure the settings you want. NOTE: The Help tab provides information on XDMCP settings (for example.Pings the connection to see if it is reachable before the connection is attempted. • Connect Program . Network Use the Network tab to configure the network settings: • Description . For information on adding and managing addons. Use the Connection Manager to configure and add connections to your Desktop for use as described in "Configuring Connections Locally. TIP: For a list of supported addons you can install. see "Configuring Thin Client Settings Locally" and "Add-on Manager. . contact Dell. audio and video." IMPORTANT: The Custom GNOME feature allows you to use INI parameter settings to customize the display and arrangement of the Control Center and Application Browser application icons for your users (see Reference Guide: Wyse ® Enhanced SUSE Linux Enterprise SP2 INI Files)." Clicking More Applications in the Computer menu (see "Using Your Desktop") opens the Application Browser. and system features installed on the thin client. Use the Application Browser to access the following additional features: • "Diagnostics" • "Diagnostics Log Viewer" • "Ericom PowerTerm® TEC (Managing Servers Available for Connections)" • "Volume Control" • "Bluetooth Preferences" • "Take Screenshots" • "VNC Server" • "XTerm" TIP: Clicking the Connection Manager icon in the Application Browser opens the Connection Manager.5 Accessing Additional Features with the Application Browser This chapter provides detailed information about using the Application Browser to access the applications. select the More Logs check box. and then restart the device for the change to take effect (now when you highlight the log file you want to display. • Temporary Settings .ini/wnos. The Diagnostics Log Viewer displays the related messages of the log file name you have highlighted (click the name to highlight) in the Log Name list. click OK. debug messages will also display in the results pane).Enter or select a destination from the Destination list and click Trace Route (diagnostic information appears on the Trace Route tab). • Permanent Settings .View the user.ini . • wlx.ini file as copied to the thin client. Diagnostics Log Viewer Use the Diagnostics Log Viewer dialog box (click Diagnostics Log Viewer) to display and export log files to a USB key or remote server.60 Chapter 5 Diagnostics Use the Diagnostics dialog box (click Diagnostics) to select and use a diagnostic tool: • Ping .Enter or select a destination from the Destination list and click Ping.ini file as copied to the thin client. .ini or wnos. • user. • Trace Route .ini .View the permanent settings of the thin client.View the wlx. To include debug messages for log files.View the temporary settings of the thin client. you can export the log files to a default server (server from the default registry) or to any server by specifying the URL path and server credentials. Ericom PowerTerm® TEC (Managing Servers Available for Connections) Use the Ericom PowerTerm Terminal Emulation dialog box (click Ericom PowerTerm) to view and manage (add and delete) the list of servers that are presented when an Ericom PowerTerm® TEC connection is being configured for thin client access to network resources as described in "Ericom PowerTerm® TEC.Accessing Additional Features with the Application Browser 61 You can export the log files you select (click all or any of the check boxes you want in the Log Name list) to a: • USB Key . The hostname is removed from the Hostname list. enter a Hostname.Attach a USB key to the client. The hostname is added to the Hostname list. select USB Key. • Deleting a hostname .Click Add to open the Add host dialog box.Select the check boxes you want in the Log Name list. • Remote Server . and then click OK. and then click Next to use the Export Logs dialog box. open the Diagnostics Log Viewer. and then click Next to use the Export Logs dialog box. ." Use the following guidelines: • Adding a hostname . select Remote Server.Select a hostname and click Delete. NOTE: Permanent and temporary registry logs will be exported by default. select the check boxes you want in the Log Name list. Note that. sound must be supported and enabled on the server used for ICA connections. and Input Devices tabs to select which items you want shown. . Output Devices. Recording (application recording sounds). TIP: For these settings to take effect. You can use the Show list on the Playback. Recording. and Configuration (profile) volume preferences. Input Devices (left and right sounds). or MPlayer. RDP connections.62 Chapter 5 Volume Control Use the Volume Control dialog box (click Volume Control) to select Playback (system sounds). Sound requires significant bandwidth that may not be available on some WAN and dial-up connections. Output Devices (left and right sounds). Accessing Additional Features with the Application Browser 63 Bluetooth Preferences Use the Bluetooth Preferences dialog box (click Bluetooth) to view and select Bluetooth adapters that are plugged in to the thin client (with Bluetooth module). TIP: Use the Personal File Sharing Preferences dialog box to configure Bluetooth settings to: • Share Files over the Network • Share Files over Bluetooth • Receive Files over Bluetooth . display the Bluetooth icon on the thin client desktop (select the Show Bluetooth icon check box). and to configure Bluetooth preferences for file sharing between your thin client and your Bluetooth connections (click the Receive Files button to open and use the Personal File Sharing Preferences dialog box). entire desktop with pointer. or a selected area). . After setting your preferences. click Take Screenshot to take the screenshot and open the Save Screenshot dialog box allowing you to name and save the file.64 Chapter 5 Take Screenshots Use the Take Screenshot dialog box (click Take Screenshot) to select screenshot preferences and effects (for example. current window with a border. The service can also be stopped and started by using the Services window (opened by clicking Start > Control Panel > Administrative Tools > Services). Before an administrator on a remote machine (on which TightVNC Viewer is installed) can access a thin client (with TightVNC Server) the administrator must know the: • IP Address (or valid DNS name) of the thin client that is to be shadowed/operated/ monitored (see "Viewing System Information"). To obtain the IP address of an administrator thin client.Accessing Additional Features with the Application Browser 65 VNC Server Use the VNC Server Preferences dialog box (click VNC Server) to select Sharing. • Security Password of the thin client that is to be shadowed/operated/monitored (see "VNC Server"). TightVNC (Server and Viewer) allows a remote administrator to configure or reset a thin client from a remote location rather than making a personal appearance at the thin client site (VNC is intended primarily for support and troubleshooting purposes). TIP: For information on shadowing a thin client. it is also included as a component of WDM software and must be installed on the remote/shadowing machine before use). and Notification VNC Server preferences for use with remote administration. Security. For example. TightVNC Server starts automatically as a service at thin client startup. . see "Administrators Only: Details on Using TightVNC Viewer for Remote Administration (to Shadow/Monitor a Thin Client)." Administrators Only: Details on Using TightVNC Viewer for Remote Administration (to Shadow/Monitor a Thin Client) TightVNC Server is installed locally on the thin client (see "VNC Server"). you can set the Security password (the password an administrator must use when shadowing the thin client) in this dialog box. hover the mouse arrow over the VNC icon in the system tray of the Administrator taskbar. It allows a thin client to be shadowed/operated/monitored from a remote machine on which TightVNC Viewer is installed (TightVNC Viewer is available from the TightVNC Web site. 3.see "VNC Server") and click OK. XTerm XTerm is the standard terminal emulator for the X Window System. 2. . Use the terminal emulator window for X (click XTerm) to access a text terminal and all its applications such as command line interfaces (CLI) and text user interface applications. Start > All Programs > TightVNC > TightVNC Viewer). You can type help and press Enter to display a verbose message describing XTerm options. Open the New Tight VNC Connection dialog box (for example. Click OK to open the VNC Authentication dialog box. The thin client that is to be shadowed/operated/monitored will be displayed for the administrator in a separate window on the remote machine. 1. Use the mouse and keyboard on the remote machine to operate the thin client just as you would if you were operating it locally. You can click the Window menu (upper left icon) to open and use the XTerm menu. Enter the Password of the thin client that is to be shadowed (this is the Security Password of the thin client that is to be shadowed .66 Chapter 5 To shadow a thin client from a remote machine: 1. Enter the IP address or valid DNS name of the thin client that is to be shadowed/ operated/monitored (you can also set other options using the command buttons). see "WDM (Agent Configuration)" and related INI parameters in Reference Guide: Wyse ® Enhanced SUSE Linux Enterprise SP2 INI Files. For information about configuring thin clients to communicate with a WDM server. IMPORTANT: If you have cloud clients running on different platforms (for example different classes—Z class.A Central Configuration: Automating Updates and Configurations This appendix describes how to set up your environment to provide your thin clients running Wyse Enhanced SLE with automatic updates and configurations in three simple steps. R class and so on) in the same network. see "Mixed Environment Imaging (An Enhanced Method of Upgrading). It includes: • "How INI files Are Employed" • "How to Set Up Automatic Configurations and Updates" TIP: Dell thin clients do not require device management software. as well as the location of firmware and configuration instructions. you can use WDM or the Wyse USB Firmware Tool for a more hands-on management of client configurations and updates. They are configured to obtain their IP address. However." . from a DHCP server. ini file) is the final value used. the {username}.ini file is processed. Once the credentials are provided. Note also that the placement of the include=wlx.ini file is processed.This file can be used for device-specific configuration.If the include=wlx.ini exists. It contains global parameters for all thin clients accessing the server. INI files are accessed through FTP. see Reference Guide: Wyse ® Enhanced SUSE Linux Enterprise SP2 INI Files.ini file has the same parameterA=valueC. INI files are employed as follows: • wlx.If the include=wlx.ini file.ini file and the $MAC.ini file has parameterA=valueB. The MAC. then the $MAC. then: .ini file is processed and if the Include=WLX.ini file contains the connection profile for each user.ini parameter is included in the $MAC. and HTTPS.ini . Local configuration is applied. the {username}.ini file) is the final value used. TIP: If both PNLite and a user profile are being used. then the wlx.ini exists.ini statement is included. If the thin client locates this INI file (it is stored in the same directory as wlx. the default is anonymous FTP.ini parameter within the $MAC.ini parameter. wlx. One wlx. When a user logs in.This file is unique to each user.ini file is processed and if the Include=WLX. For detailed information on constructing and using Wyse Enhanced SLE INI files. if the wlx.ini exists. The WLX. . The {username}. IMPORTANT: The INI file processing hierarchy is as follows: • Scenario 1 . • Scenario 4 .ini statement is included. • $MAC.This is the global INI file. and the $MAC.ini file is available to all users. The MAC.ini is not accessed.ini parameterA=valueB is discarded and parameterA=valueC (from the $MAC.ini parameterA=valueC is discarded and parameterA=valueB (from the wlx. .ini parameter is included in the $MAC.ini.68 Appendix A How INI files Are Employed INI files (created and maintained by the network administrator) determine how the thin client is configured and updated.ini file before the parameterA=valueC statement. When a thin client is initialized. it defaults to wnos. it accesses the global wlx.WLX. If the operating system cannot find wlx.MAC.ini. then the WLX. • Scenario 3 .ini exists and {username}.ini file is processed. the thin client accesses the user’s unique {username}. For example.ini file after the parameterA=valueC statement.ini file.MAC.ini exists and {username}. The WLX. the username must be defined in the Windows domain to be used.ini .ini exists.ini file but is defined differently (different values for the same parameter). • Scenario 5 .ini file processed. Parameters in the user profile generally supersede the identically named global parameters. Once the credentials are provided.No ini files exist.ini file is processed. • Scenario 2 .ini file is processed. Typically. unless you use the include=wlx. The thin client accesses INI files from the server during the initialization process. and the password must be the same for the domain and the profile.ini file will dictate which value will take priority for a same specific parameter that is contained in both the wlx.ini). • {username}.ini .WLX. if no protocol is specified. then the WLX. HTTP. ini file and $MAC. After DHCP and servers are configured and available. ensure that your addons folder includes a copy of your current add-ons. NOTE: If you want to do an update with the Preserve changes option enabled. It stores the wlx folder and the addons folder. the thin client checks (at each boot up) to see whether or not any updates are available on a predefined server (DCHP Option #161specifies the server URL. starting with the root directory). direct the thin client to the server.info /wyse/wlx The main INI configuration folder. The directory file should list all available add-ons. It stores the following: • wlx. you must set up the server with the correct folder structure (where the INI files and other update files are located). /wyse/wlx/certs The folder where you can place the CA certificates that can be imported to a thin client. Note: Use the Certs and ImportCerts INI parameters in the wlx.Central Configuration: Automating Updates and Configurations 69 How to Set Up Automatic Configurations and Updates For a Dell thin client running Wyse Enhanced SLE to successfully access INI files and update itself from a server. Step 1: Prepare the Root Directory and Folder Structure on the Server Set up the following folder structure on your server under the C:/inetpub/ftproot folder (for FTP) or C:/inetpub/wwwroot folder (for HTTP or HTTPS) and place your INI files and other necessary files inside the structure as noted (this list describes the folder structure. It also stores the following files. . If updates are available. /wyse/wlx/ini The folder where you can place the {username}. and then reboot or start the thin client. The system may require two reboots to fully update the firmware and add-ons while preserving local changes. which are used for imaging and updating devices: • Latest-image. /wyse/ The root directory. It also stores the directory file and the *.raw • Latest-image.ini file • bitmap folder • certs folder • ini folder /wyse/wlx/bitmap The folder where you can place custom images you plan to use. The directory file is required in the addons folder to guarantee that add-ons are properly located. the updates are automatically installed.ini file to import the certificates to thin clients.raw.ini files.rpm packages available to be installed on the thin client. DCHP Option #162 specifies the root path to the server). /wyse/addons The folder where you can place the add-ons you want to use. ini and Content type (MIME) text/plain. use the File Types menu to add a New Type. For detailed instructions on adding the . enter the Associated extension .wyse.) under IIS (on a per site basis) to enable downloading. In the File Type dialog box. To create/activate the .ini and . Click OK to apply the settings.com/kb and search for 21581). Click OK to apply the settings.70 Appendix A The following figure shows how to set up the folder structure on your file server and where to place INI files and other necessary files inside the structure. In the File Type dialog box. .ini and . and Content type (MIME) text/plain. MIME Types. To create/activate the . use the File Types menu to add a New Type. On your IIS server. MIME Type: 1. 2. 3. 2. On your IIS server. Be sure to create/activate the two required MIME Types (.ini MIME Type: 1. enter the Associated extension . see Knowledge Base Solution #21581 (go to the Knowledge Base at http://www. Also be sure your Web server can identify the file types used by Dell thin clients. 3. However.(Optional) Server password (to server specified in option 161).The server.wyse. which makes sure that the unit has the latest file-server location before the next firmware check. right-click the Network Manager icon. · If a root path is defined. It is not required unless the thin client must interact with servers on a different subnet. 12 Host Name/Terminal Name Optional string. Simply. • 184 . right-click the Wireless Manager icon. • 185 . you can avoid this by forcing a renewing of the DHCP lease. changes in DHCP information may not be propagated to a unit until a full boot is completed. information about the server and root directory is obtained from the following DHCP options: • 161 .com/kb and search for 16132). The host name or terminal name to be set. For that reason. See Option 6. · If no root path is defined. . you must then direct the thin client to the location of the server by one of the following ways: • DHCP (see "Using DHCP") • Manual direction (see "Manually Configuring the Server Location") IMPORTANT: Using DHCP is strongly recommended. 2 Time Offset Optional. 28 Broadcast Address Optional. • 162 . 15 Domain Name Optional but recommended. and then click Enable Networking to enable it again (the DHCP lease is renewed).(Optional) Server username (to server specified in option 161). 3 Router Optional but recommended. 6 Domain Name Server (DNS) Optional but recommended. the additional path will be appended to the URL supplied by option 161. /wyse is assumed.Root path to the server (ftp/http/https). Using DHCP When using DHCP to direct the thin client to the location of the server (recommended). Use the guidelines shown in Table 2 when creating and adding the DHCP options you need. IMPORTANT: Check-in for firmware updates is done early in the boot process. click Enable Networking to disable it. 44 WINS servers IP Address Optional.Central Configuration: Automating Updates and Configurations 71 Step 2: Direct the Thin Client to the Server After you set up the folder structure and populate it with the correct files. For general instructions on adding DHCP Options #161 and #162. Table 2 DHCP Option Tags Option Description Notes 1 Client identifier Always sent. see Knowledge Base Solution #16132 (go to the Knowledge Base at http://www. DHCP equivalent of the DomainList ini file parameter. In this example. For example. the correct string value for this DHCP option is /wyse. If this is an IP address or resolvable hostname.com or ftp://192. however. On a Linux server. 59 T2 (rebind) Time Optional but recommended. /. 52 Option Overload Optional. the protocol is assumed to be FTP.0. 58 T1 (renew) Time Optional but recommended.168. . where wyse is the directory that contains the firmware. 53 DHCP Message Type Recommended. it may be the leading portion of a URL that specifies another protocol. it should not include a trailing slash (for example. the full directory may be C:/Inetpub/ftproot/wyse. Continued Option Description Notes 51 Lease Time Optional but recommended. 61 Client identifier Always sent.72 Appendix A Table 2 DHCP Option Tags. If using the URL form. then the FTP root path is /wyse and not the full path (/home/test/wyse). http:// server. 55 Parameter Request List Sent by appliance. The relative directory starting from the root directory must be given. and use a forward slash as folder separators). 184 Server Username Optional string. on an FTP server. 161 Server (ftp/http/https) Optional string. an FTP user-based directory might be /home/test/wyse. 181 Wyse PN Server Optional string. In this example. Password to use when authenticating to the server specified in Option 161. This value should use URL path notation (start with a forward slash. 182 Wyse Admin List Optional string. if the FTP user is test. 162 Root path to the server (ftp/http/https) Optional string. 57 Maximum DHCP Message Size Optional (always sent by thin client). IP address or FQDN of the PNLite server.1).example. 185 Server Password Optional string. 54 DHCP Server IP Address Recommended. Username to use when authenticating to the server specified in Option 161. .Central Configuration: Automating Updates and Configurations 73 Table 2 DHCP Option Tags. Manually Configuring the Server Location To manually configure the file server location (not recommended)." 194 WDM FQDN Optional FQDN of the WDM server. See also "Desktop Appliance. the thin client will look in the defined root path for the latest available image and update if necessary." TIP: You can also click Image Upgrade Settings to configure the INI and upgrade network settings as described in "Configuring the Image Upgrade Options. FTP URL is allowed for FTP) for the INI server in the INI Server URL text box. it will check the directory file in the addons folder to see if any updates for installed add-ons are defined. Continued Option Description Notes 186 WDM IP Address Optional binary IP address of the WDM server. and then enter the URL (for HTTP or HTTPS. open the INI and Upgrade Settings dialog box (Computer > Control Panel > INI Settings). For more information. clear the Get INI and Upgrade server details via DHCP check box. will be ignored during update check-in. Additionally. Add-ons that exist in the addons folder but are not listed in the directory file. This option can specify up to one WDM server." Step 3: Reboot the Thin Client After you reboot (or start the thin client). This option can specify up to one WDM server. 191 XenDesktop DDC URL Optional string. see "INI (and Upgrade) Settings. 74 Appendix A This page intentionally blank. . R class and so on) are in the same network and are upgraded using a single upgrade image on the server. R50LE. R50L.xx. When cloud clients running on different platforms (for example different classes—Z class. the cloud clients that are incompatible with the current image will not upgrade properly. Platform types include C50LE.Image_RootPath=/xyz/$PLATFORM/dir1/dir2/ The Z50D cloud client will obtain the image from: ftp://xx.Image_RootPath. The problem occurs because all the cloud clients are looking in the same path on the server for the upgrade image. any image or addons common to all the platforms can be installed. by setting any of the following ini settings: 1. then the RootPath will be set to /…. For example if the platform type is Z50D.xx. FirmWareRootPath ini settings 2. Z50D. This root path will be relative to the type of cloud client platform./$PLATFORM/….xx. The addon is an ini parser. key (contained in the ini file). The mixed_env_upgrade addon will parse the ini setting and set the root path on the cloud client. . By resetting back the root path to default. The root path setting will be saved in the temporary registry.Image_RootPath without $PLATFORM Method 1 will work in all cases. Upgrade. X50M. The new method of upgrading addresses this issue and provides a way of upgrading only cloud clients in the network for which the upgrade is intended.xx/xyz/Z50D/dir1/dir2/ The Z50S cloud client will obtain the image from: ftp://xx. D50D. Resetting the Root Path: The RootPath on the cloud client can be reset back to default. If the $PLATFORM is found in the Upgrade.Image_RootPath=/…. and therefore after setting the root path./Z50D/…. Method 2 can also be used if the new addon to parse Upgrade. Example: For ini setting: Upgrade. NOTE: The new addon code will be added under the wyse/addons directory.xx/xyz/Z50S/dir1/dir2/ IMPORTANT: The root path is case sensitive. This new method improves the upgrade process so that there is control over limiting the upgrade to particular platforms of cloud clients in the network.B Mixed Environment Imaging (An Enhanced Method of Upgrading) This appendix details the improved method of upgrading a mixed environment of cloud clients using the mixed_env_upgrade addon (installed on the cloud client) and the Upgrade.xx. the cloud clients will be looking in different locations on the server for the upgrade image intended for their specific platform.Image_RootPath is installed on the cloud client. and Z50S.Image_RootPath then the parser will replace the $PLATFORM with the cloud clients platform type and set the root path to the value of Upgrade. Image plus addons./Z50D/. HTTP. the following is the directory structure of the image and addons under the root path: The Z50D cloud client will upgrade from: ….…/ latest-image. and Z (SP1 and SP2) cloud client platforms in the same network. or HTTPS on C (SP1 only). X (SP1 and SP2).raw /addons/directory *. . D (SP2 only).rpm The file directory lists the names of the all the addons which are to be updated.raw latest-image. NOTE: No image should be put in the wyse root directory when using this method. and addons upgrades The following is NOT supported: • upgrades on the T and PC Extender cloud client platforms • upgrades using WDM For example. R (SP1 only)./Z50S/.…/ latest-image.rpm The Z50S will upgrade from: ….raw /addons/directory *.76 Appendix B Support Details The following is supported: • INI upgrades using FTP. • Image.raw latest-image. 2.27. set ini settings.27. Old SP2 Image -> latest SP2 Image (11. Latest SP2 Image (11. set ini settings. The SUPPORTED_PLATFORM in the info file should specify the platform type of the cloud client. set ini settings.Mixed Environment Imaging (An Enhanced Method of Upgrading) 77 Supported Use Cases • • • • • • • Old SP2 Image -> old SP2 Image (before 11. and then place the image in the root path. Old SP1 Image -> old SP2 Image (before 11.2.X50M.01) Install new addon.2. Latest SP2 Image(11.27. SUPPORTED_PLATFORMS=D50.01 onwards with info file details) Install new addon. set ini settings. and then place the image in the root path.27.27. and then place the image in the root path.27.2. set ini settings.01 onwards with info file details) Install new addon. and then place the image in the root path. and then place the image in the root path.Z50D Old SP1 Image -> old/new SP1 Image Install new addon. set ini settings. otherwise the image will not be updated.01) Install new addon.01 onwards with info file details) Install new addon. Old SP1 Image -> latest SP2 Image (11.27.2. set ini settings.01) -> latest next SP2 Image (11. .01 onwards with info file details) Install new addon. and then place the image in the root path.2. Manually add platform type to the info file as follows.2.27.01) -> old SP2 Image (before 11. and then place the image in the root path.2. In the case of cloud clients running SP1./. For example: ftp or http or https://ipaddress/ ….rpm IMPORTANT: ….…/D50/.…/ latest-image... .raw.raw latest-image.78 Appendix B Directories on the Server Administrator must create the following directories on the FTP server./ and for the X50m the image will be in the directory ftp://server_ip_address/.info /addons/directory *../Z50D/.raw..raw latest-image. For example the above path can be set by the administrator as ftp://server_ip_address/xyz/Z50D/abc/qrt/.. the Delayed Update will download the image upon network reset or reboot and prompt the user for the upgrade.rpm .…/ latest-image./R50/…/ latest-image.raw.raw latest-image. represents any level of directories. The image for the Z50D will be in the directory ftp://server_ip_address/./Z50D/./X50M/.info /addons/directory *... the SP1 image will upgrade to the latest version after reboot and in the case of cloud clients running the latest SP2 image..info /addons/directory *.raw latest-image.raw.rpm ….info /addons/directory *./X50M/.rpm ….…/ latest-image. Tables 1 2 Window-related Shortcut Keys DHCP Option Tags 71 5 . Administrators Guide Dell® Wyse Enhanced SUSE Linux Enterprise Release 11 SP2 Issue: 022014 Written and published by: Dell Inc. February 2014 Created using FrameMaker® and Acrobat® .
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