WhatsNewinWorkflow11iRUP5thruR12-08022010

What’s New in Workflow: 11i RUP5 – RUP7 and R12Karen Brownfield Susan Behn Overview • Workflow updates are delivered via ATG patches – Release 11i.10 • 11i.ATG_PF.H.RUP7 (6241631) (Recommended) • RUP6 is minimum level for 11i as of 12/01/2010 – Minimum Baseline Patch Requirements for Extended Support on Oracle E-Business Suite 11.5.10 [ID 883202.1] – Release 12 • Current patch is R12.ATG_PF.B.Delta.3 (8919491) with 12.0.6 Release Update Pack (RUP6) (6728000) November 7, 2008 (Recommended) 2 Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners. Overview • ATG patches include following products – – – – – – – – FND – Application Object Library OAM – Oracle Applications Manager OWF – Workflow FWK – Oracle Applications Framework JTT – CRM Technical Foundation JTA – Oracle Common Application Components TXK – Oracle Applications Technology Stack XDO – BI Publisher (XML Publisher) 3 Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners. Overview • ATG patches include following products (cont.) – – – – – – – ECX – Oracle XML Gateway EC – Oracle e-Commerce Gateway AK – Application Install ALR – Oracle Alert UMX – Oracle User Management BNE – Web ADI FRM – Oracle Report Manager 4 Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners. K. registered trademarks or service marks of their respective owners. .AME.1 “How Can Version of AME Be Determined?” • Refer to Document ID 135266.B.Overview • Workflow is also dependant on products: – AME • Current level is 11i.2 (included in 11i.1 “Oracle HRMS Product Family – Release 11i and 12 Information” – HR (even if only shared) 5 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark.HR.2) • Refer to Document ID 368280. LLC All Rights Reserved Any other commercial product names herein are trademark.1 11i Diagnostic Catalog Note 179661.3 Note 1083807.1 FAQ and Troubleshooting Guide Note 235307.1 6 Copyright 2010 Solution Beacon.1 Installation Guide Note 167000.solutionbeacon.1 R12 Diagnostic Catalogs Note 421245. .1 Diagnostic Test Catalog for 12. registered trademarks or service marks of their respective owners.1 Tips and Tricks Note 398665.com – – – – – – – – • Maximize Efficiency of Oracle EBS Releases 11i/12 through Diagnostics Overview Note 342459.1 Training Note 232116.Overview • Diagnostics provide crucial administration checks – See presentation on www.1. registered trademarks or service marks of their respective owners.1 “Oracle Workflow Diagnostic Script wfreleases.Overview • Important My Oracle Support Doc. “Script to Check What ATG/Workflow Related Patches Are Installed In EBusiness Suite” – Includes very few one-offs .ATG_PF. IDs – Workflow Related Patches Installed • 461431. LLC All Rights Reserved Any other commercial product names herein are trademark.delta.1 "Known Issues on Top of 11i.1 “Oracle Workflow Release Notes for Release 12.6 (RUP6) – 4903765“ – 858801.1 or 275379.sql (Release 11i)”.ATG_PF.1.1 “Script to Check What Workflow Related Patches Are Installed in EBusiness Suite R12” – One-offs not usually included – Workflow Patches Installed – 459353.1 “Known Issues On Top of 11i.H.7 (RUP7) – 6241631” – 1095146.delta.H.3“ • Contains new features and workflow known issues 7 Copyright 2010 Solution Beacon. • 336843. 7 (RUP 7)” • Contains New Features. New/Changed Scripts from CU1 through RUP6 8 Copyright 2010 Solution Beacon.H Rollup 6“ – 783600.delta.6 (RUP 6)“ – 464727.delta.Overview • My Oracle Support Doc.1 – “Oracle Workflow Documentation Updates for 11i. New/Changed Programs.0. New Business Events. New/Changed Public APIs.ATG_PF.H.6" – 431219. New/Changed Profile Options.H. New/Changed User Interfaces.ATG_PF. LLC All Rights Reserved Any other commercial product names herein are trademark.1 “About Oracle Applications Technology 11i. registered trademarks or service marks of their respective owners.1 "Oracle Workflow Documentation Updates for Release 12.1 "Oracle Workflow Documentation Updates for 11i.7 (RUP 7)” – 444524.ATG.1 "About Oracle Applications Technology ATG_PF.delta.PF. IDs – 737857. .H. .1 "E–Business Suite Diagnostic Tools FAQ and Troubleshooting Guide for Release 11i and R12" 9 Copyright 2010 Solution Beacon. IDs – 469822. registered trademarks or service marks of their respective owners.Overview • My Oracle Support Doc.1 "Oracle Support Applications Technology Group Data Collection Script Repository" – 235307.1 "Oracle Workflow Release 12 Diagnostics" – 453137.1 "Oracle Workflow Best Practices Release 12 and Release 11i" – 378287. LLC All Rights Reserved Any other commercial product names herein are trademark.1 "Oracle ATG Newsletters" • Click on latest newsletter and see Workflow section for pertinent patches and My Oracle Support references – 742340. LLC All Rights Reserved Any other commercial product names herein are trademark.Overview • Workflow Functionality in Release 11i.10 and Release 12 (if patched current) are nearly identical • Forms may look different due to look-and-feel • Release 12 forms will be used in screen shots with any Release 11i differences noted 10 Copyright 2010 Solution Beacon. registered trademarks or service marks of their respective owners. . .exe".oracle. Compatibility Mode.1 "Installing Oracle Workflow Builder 2.exe under top folder – Right-Click on "setup.exe) 11 Copyright 2010 Solution Beacon. select Properties – On the Compatibility tab. click "Run this program in compatibility mode for" and select "Windows XP (Service Pack 3)" – Start Installer (same setup. registered trademarks or service marks of their respective owners.com/technology/software/products/Workflow/index. ID: 563350.6.html • My Oracle Support Doc.Workflow Builder – Vista / Windows 7 Installation • Must use 10gR2 version – download from OTN http://www. LLC All Rights Reserved Any other commercial product names herein are trademark.3 on Windows Vista Fails" – Navigate to Install folder – icon should look like • Ignore setup. 2010 – Per this note.Workflow Builder – Vista / Windows 7 • This method works.1] dated July 27. workflow on Vista and Windows 7 is unsupported 12 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark. . but is unsupported by Oracle per ORACLE WORKFLOW BUILDER ON MICROSOFT VISTA OR WINDOWS7 [ID 563350. registered trademarks or service marks of their respective owners. H. • Section “Assigning Specialized Workflow Monitoring Privileges” .delta.Junior Administrator • Introduced in 11i RUP5 or any level of Release 12 – See My Oracle Support Doc.5 (RUP5)” • Can create administrator with access based on data or actions – Data – Actions • • • • • Item Type • Item Attributes Skip Retry Rewind Suspend • Cancel • Update (ability to update attribute) • Monitor (ability to view workflow) 13 Copyright 2010 Solution Beacon.1“Oracle Workflow Documentation Updates for 11i. registered trademarks or service marks of their respective owners.ATG_PF. ID: 412709. LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark. .Junior Administrator Options • Granting access to workflow type • Granting access to workflow actions – Grant 'All rows' to one responsibility – Dept – create grant and responsibility for each dept using separate responsibilities – Person – create grant for each person – Create one role with desired permissions and assign role to responsibilities – Create multiple roles and assign role to appropriate responsibility 14 Copyright 2010 Solution Beacon. .com – R12 Function and Data Security – UMX and Role Based Access Control 15 Copyright 2010 Solution Beacon.Junior Administrator Setup • Setup requires the following responsibilities – Functional Developer – Functional Administrator – User Management • Can only be assigned from User Management responsibility • Inherited by assigning role "Security Administrator“ • For more information see UMX presentation on www.solutionbeacon. registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark. Junior Administrator Setup Steps Restrict by Item Type / Action • One–time steps – Create Object Instance Set for WORKFLOW_ITEMS – Create Action Permission Sets – Create Role(s) containing Action Permission Set(s) – Create Grant for Object Instance Set created in previous step • Specify workflows or 'All rows' • Sets up parameter list so you can specify specific workflows • Steps Per User or Responsibility • Steps Per User – Assign Role(s) containing Action Permission Set(s) 16 Copyright 2010 Solution Beacon. . registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark. Junior Administrator Steps Restrict by Item Attribute Value • One–time steps – Update Object WORKFLOW_ITEM_ATTRIBUTE_VALUES – Create Object Instance Set for WORKFLOW_ITEM_ATTRIBUTE_VALUES • Specific to a Item Attribute • Steps Per User or Responsibility • No Parameters – Create Grant for Object Instance Set 17 Copyright 2010 Solution Beacon. . registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark. All Rights Reserved. .ONE TIME JUNIOR ADMINISTRATOR SETUPS © 2008 Solution Beacon. LLC. .Junior Administrator Setup One–Time Step: Object Instance Set • Use ‘Functional Developer’ responsibility – security tab • Query Name = WORKFLOW_ITEMS • Click the link ‘Workflow Items’ (Not the ‘Update’ icon) 19 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark. – We are setting up access to item types . registered trademarks or service marks of their respective owners.Junior Administrator Setup One–Time: Object Instance Set • Note Column Name = ITEM_TYPE • Click ‘Object Instance Sets’ tab above Column Name 20 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark. .Junior Administrator Setup One–Time: Object Instance Set • Click the ‘Create Instance Set’ button 21 Copyright 2010 Solution Beacon. registered trademarks or service marks of their respective owners. can include hyphens and underscores. no spaces. Code and Description – Code – SB_JR_ADMIN_ITEM_TYPES • Internal Name. registered trademarks or service marks of their respective owners. cannot be updated once saved User–friendly descriptive name Optional 22 Copyright 2010 Solution Beacon.Junior Administrator Setup One–Time: Object Instance Set • Enter Name. LLC All Rights Reserved Any other commercial product names herein are trademark. . ATG_PF. ID: 412709. . LLC All Rights Reserved Any other commercial product names herein are trademark.delta. registered trademarks or service marks of their respective owners.1 "Oracle Workflow Documentation Updates for 11i.5 (RUP 5) When all data is entered. click here 23 Copyright 2010 Solution Beacon.H.Junior Administrator Setup One–Time: Object Instance Set • Predicate – Enter body of where clause – One line of each item type parameter – Value extended from that in My Oracle Support Doc. registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark.Junior Administrator Setup One–Time: Object Instance Set Grants • Can create grants at this time or later using "Functional Administrator" responsibility – (Will describe in later slides 36-41) • Covering One Time setups in this section 24 Copyright 2010 Solution Beacon. . . use User Management responsibility to assign the role Workflow Admin Role – Otherwise…. registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark.Junior Administrator Setup One–Time: Permission Set(s) for Actions • Administrative Actions – To allow all actions. • Create Permission Set(s) for allowed actions – Permissions already seeded by Oracle • Create role(s) and assign permission set • Assign new role to user 25 Copyright 2010 Solution Beacon. Code.Junior Administrator Setup One–Time: Permission Set(s) • Functional Administrator Responsibility Security • Permission Sets tab – Create Permission Set • "Code" cannot be changed once saved Enter Name. Description (optional) Click Add Another Row 26 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark. . registered trademarks or service marks of their respective owners. registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark. . we will have only one row per permission set Click Add Another Row until finished with actions for this role 27 Copyright 2010 Solution Beacon.Junior Administrator Setup One–Time: Permission Set(s) • Enter Permission(s) and Click Apply (AFTER adding all desired rows) – In this example. registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark. .Junior Administrator Setup One–Time: Create Role(s) • Responsibility – User Management Inheritance • Click Create Role Button Roles & Role – Only from user SYSADMIN or user w/ role Security Administrator Click ‘Create Role’ 28 Copyright 2010 Solution Beacon. Click ‘Create Grant’ 29 Copyright 2010 Solution Beacon. click “Create Grant” Recommended Values 1. LLC All Rights Reserved Any other commercial product names herein are trademark.Junior Administrator Setup One–Time: Create Role • Enter role information in the header section then click “Save” • After saving header. registered trademarks or service marks of their respective owners. Enter info in top of form and click ‘Save’ (not Apply) 2. . LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners. .Junior Administrator Setup One–Time: Create Grant Enter Name and Description (optional) then Click Next Leave other fields blank 30 Copyright 2010 Solution Beacon. skips screen 2 • Enter Permission Set Name just created. . registered trademarks or service marks of their respective owners. there may be too many combinations 31 Copyright 2010 Solution Beacon.Junior Administrator Setup One–Time: Create Grant • For this type of role. click ‘Next’ – Create a separate permission set for each action • Otherwise. LLC All Rights Reserved Any other commercial product names herein are trademark. LLC All Rights Reserved Any other commercial product names herein are trademark. click OK 32 Copyright 2010 Solution Beacon. click ‘Finish’ • On next screen.Junior Administrator Setup One–Time: Create Grant • Verify Information. registered trademarks or service marks of their respective owners. . Junior Administrator Setup One–Time: Role with Grant Completed • Note that "UMX|" added to beginning of Role Code • Roles can only be inactivated. registered trademarks or service marks of their respective owners. grants can be deleted • Create remaining roles (one per Permission Set) 33 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark. . Junior Administrator Setup Monitor Role Considerations • Since all Junior Administrators must be assigned this role – Whether using one responsibility. . LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners. or creating multiple responsibilities (either due to groups being assigned different workflows or different actions) • Assign role as sub-level of responsibility in role hierarchy • Assignment of responsibility assigns Monitor role – This is called role inheritance 34 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners. .ADDITIONAL JUNIOR ADMINISTRATOR SETUPS 35 Copyright 2010 Solution Beacon. . LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners.Junior Administrator Setup Specify Workflows Through Grant • Functional Administrator Responsibility Grants Security – Click “Create Grant” to create Grants for Item Types/Item Attributes 36 Copyright 2010 Solution Beacon. This is example is for a responsibility Object is "Workflow Items" 37 Copyright 2010 Solution Beacon. Description (optional) When all data entered. click here Other Grantee Type choices are "All Users" and "Specific User“.Junior Administrator Specify Workflows Through Grant Enter name. LLC All Rights Reserved Any other commercial product names herein are trademark. . registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark. . registered trademarks or service marks of their respective owners.Junior Administrator Specify Workflows Through Grant Enter name of Instance Set created earlier Click Next • Data Context Type Choices are: – All rows – will allow access to all workflows – Instance – will allow access to single workflow – Instance Set – will allow access to 1–10 workflows 38 Copyright 2010 Solution Beacon. registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark.Junior Administrator Specify Workflows Through Grant • Enter Workflow Item types for this grant • Enter “Business workflow item permission set” as the set • Then click next at the top of the page Click Next Enter Internal Names of workflows Enter "Business workflow item permission set" 39 Copyright 2010 Solution Beacon. . if correct click "Finish" • Returns to Grant search screen 40 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners. .Junior Administrator Specify Workflows Through Grant • Step 4 is review screen. . registered trademarks or service marks of their respective owners. Same Results Results: Can't see grantee w/o clicking on Name Results: Can see grantee 41 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark.Junior Administrator Two Grant Types. .pdf Copyright 2010 Solution Beacon.Junior Administrator Setup • Can follow similar procedure to restrict access by a specific item attribute and value • Item attributes are specific to an item type. so this type of restriction is usually done in conjunction with specifying the item type – Example: WFERROR item type where ERROR_ITEM_TYPE (Error Item Type) attribute = name of workflow allowed to administer • White paper contains more details on setup for item attributes 42 – http://www. LLC All Rights Reserved Any other commercial product names herein are trademark.solutionbeacon. registered trademarks or service marks of their respective owners.com/WhatsNewinWorkflow 11iRUP5RUP5andR12paper. registered trademarks or service marks of their respective owners. . click Go to query user • Click Pencil to Update 43 Copyright 2010 Solution Beacon.Junior Administrator Setup Assign Role(s) • "User Management" responsibility Users • Enter User Name. LLC All Rights Reserved Any other commercial product names herein are trademark. . registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark.Junior Administrator Setup Assign Role(s) • Click ‘Assign Roles’ 44 Copyright 2010 Solution Beacon. then click Select button in upper right hand corner 45 Copyright 2010 Solution Beacon. .Junior Administrator Setup Assign Role(s) • Check the Select box for desired roles. registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark. Junior Administrator Setup Assign Role(s) Click "Save" to return to this page. . registered trademarks or service marks of their respective owners. "Apply" to return to Search page Enter Justification Check Role Inheritance to see if any other roles/ responsibilities assigned as part of this role 46 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark. Junior Administrator Setup Assign Role(s) • Assign Responsibility with workflow administration menu (if not inherited from previous step) – Do not use the responsibility assigned as the workflow administrator – The following forms will allow admin access • This would give full permissions • Status Monitor (restricted by workflow types and actions defined) • Notification Search – Notification ID not present, but can access and respond to notifications – Can create custom menu and remove this function 47 Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners. MORE NEW WORKFLOW FEATURES 48 Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners. Mailer New Features Response Value Delimiter • Useful if you need to enter ' in responses • Acceptable values – – – – • If using Microsoft Outlook Express, do not use QUOTE • Can override mailer parameter for specific message using #WFM_HTML_DELIMITER 49 Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners. DEFAULT – single quote (') APOS – same as DEFAULT (') QUOTE – double quote (") BRACKET – ([) for opening and (]) for closing Mailer New Features – 11i RUP5 Response Value Delimiter • Not Visible / Updateable from OAM • Execute following queries to determine delimiter SELECT c.parameter_id, c.parameter_name, a.parameter_value FROM fnd_svc_comp_param_vals a, fnd_svc_comp_params_vl c WHERE c.parameter_id = a.parameter_id AND c.parameter_name = ‘HTML_DELIMITER'; component_id, component_name SELECT FROM fnd_svc_components c WHERE component_name LIKE 'Workflow Notification Mailer' ORDER BY component_id; • Run afsvcpup.sql – Enter component ID for mailer – Enter Parameter ID for HTML_DELIMETER – Enter value for the parameter 50 Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark. use "ALR%" <item_type_name>:<message_internal_name> • My Oracle Support Doc. .Mailer New Features – 11i RUP5 Dedicated Mailers • Can dedicate a mailer to process only a select item type and message by creating 2nd mailer and adding this information to the correlation ID (page 1 of Advanced Setups) – All messages for specific item type <item_type_Internal_name>:% – Specific message for specific item type – For messages from Alert. registered trademarks or service marks of their respective owners.1 "How to create a dedicated mailer for Alerts" 51 Copyright 2010 Solution Beacon. ID: 743344. apps.wf. registered trademarks or service marks of their respective owners. .Mailer New Features – 11i RUP5 Notification of Mailer Failure • Event oracle.notification. ID: 750684.Disable_Recipient_Ntf_pref • Sets recipient's preference to 'DISABLED' • Sends email to SYSADMIN detailing the failure (contains notification _id and role name(s)) – My Oracle Support Doc.1 "How to Enable notification for SYSADMIN of Invalid Email Address" • This subscription only executed if following mail tag exists that matches response and that has Action code of "Error" – Outlook is "Undeliverable:" » Tags are case sensitive 52 Copyright 2010 Solution Beacon.send. LLC All Rights Reserved Any other commercial product names herein are trademark.failure – Subscription with function WF_MAIL. LLC All Rights Reserved Any other commercial product names herein are trademark. . registered trademarks or service marks of their respective owners.Mailer New Features – 11i RUP5 Notification of Mailer Failure 53 Copyright 2010 Solution Beacon. registered trademarks or service marks of their respective owners.Mailer New Features – Release 12 Improved Mailer Log • Mailer log is easier to search – First. . LLC All Rights Reserved Any other commercial product names herein are trademark. Back Buttons – Go to Page functionality Can use buttons or Can use buttons "Go to Page" to or "Go to Page" to navigate navigate 54 Copyright 2010 Solution Beacon. section "Choosing Not to Use E-mail Notifications" 55 Copyright 2010 Solution Beacon.group – Disable subscription where Source Type = Local and Out Agent = WF_NOTIFICATION_OUT@<system name> • Events enqueued for each notification even if preference = "QUERY" • My Oracle Support Doc.notification. registered trademarks or service marks of their respective owners.send.Mailer Best Practices If Choosing Not to Use Email • Set Global preference "Do not send me mail" • Update all individual users preferences UPDATE fnd_user_preferences SET preference_value = 'QUERY' WHERE prefernce_name = 'MAILTYPE'.apps.wf. • Do not start the mailer • For event oracle.1 "Oracle Workflow Best Practices Release 12 and Release 11i". ID: 45137. . LLC All Rights Reserved Any other commercial product names herein are trademark. . registered trademarks or service marks of their respective owners.Grant Worklist Access – 11i RUP5 Restrict by Item Type • Values default to item types where notifications exist • Lookup Type WF: Vacation Rule Item Types – Use workflow internal name for Code 56 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners. . LLC All Rights Reserved Any other commercial product names herein are trademark.Notifications Worklist Buttons • Personal Worklist – Export Button – export worklist to Excel – Close Button – select and close several FYI at once – (new) Respond – respond to multiple notifications with one response • Advanced Worklist – (new) Close Button – select and close several FYI at once – (new) Respond – respond to multiple notifications with one response 57 Copyright 2010 Solution Beacon. . registered trademarks or service marks of their respective owners.Notifications Worklist Buttons • Two "Close“ buttons – First "Close" will close selected notifications w/o verification – Second “Close” provides warning 58 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark. LLC All Rights Reserved Any other commercial product names herein are trademark.3 • 11i – Patch 6722406 – requires password • New Profile option must be set – WF: Enable Bulk Notification Response • All selected notifications must be open and originate from same node in the workflow • New Page opens with all selected notifications and single set of buttons – clicking response answers all shown notifications 59 Copyright 2010 Solution Beacon.Notifications Worklist Bulk Response • Available in 12.1.6 to12. registered trademarks or service marks of their respective owners.0. – RUP6 is prerequisite . Notifications Worklist Bulk Response Select desired notifications. click Respond 60 Selected response (and note) will apply to all listed notifications Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners. . 6 to12.0.1.Notifications Worklist Bulk Close • 12. .3 • 11i – Patch 6722406 – requires password • Can only use for FYI notifications • All selected notifications must be open but can originate from different workflows • Confirmation page appears (if enable 2nd Close. LLC All Rights Reserved Any other commercial product names herein are trademark. not 1st close button) and notifications are closed – RUP6 is prerequisite 61 Copyright 2010 Solution Beacon. registered trademarks or service marks of their respective owners. registered trademarks or service marks of their respective owners. footer. . and navigation options • Notification ID – can be hidden using personalizations 62 Copyright 2010 Solution Beacon.Notifications Details Buttons • Printable Page Button – displays w/o application header. LLC All Rights Reserved Any other commercial product names herein are trademark. or upgrade to 11.A.DELTA.4 + service pack 6 worked fine with HTML links.Patch 6272680 R12. registered trademarks or service marks of their respective owners.10 RUP7 • Verify the following in your Blackberry device: – You have the required OS version – You have Enabled the HTML Emails in the Email Settings – You are using the correct BES with the correct service pack • some customers reported that BES 4.4 • 11i .1. LLC All Rights Reserved Any other commercial product names herein are trademark. 63 Copyright 2010 Solution Beacon. .5.ATG_PF.Blackberry Responses – HTML Response Fix • Patches required to fix Java Mailer problem – Replaces spaces in HTML under each response button with %20 • R12 .Patch 6802716. LLC All Rights Reserved Any other commercial product names herein are trademark.Blackberry HTML Response Step 1 – highlight HTML for desired response. then click 64 Copyright 2010 Solution Beacon. click trackball Step 2 – Click trackball again to accept response Step 3 – response properly coded appears. click trackball Step 4 – Roll trackball to highlight Send. registered trademarks or service marks of their respective owners. . registered trademarks or service marks of their respective owners.Test the Mailer – 11i RUP6 and earlier • Only one message sent. no PL/SQL or OA Framework regions • No confirmation of response sent back 65 Copyright 2010 Solution Beacon. . LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners. • Sends two messages . SUMMARY – PL/SQL format – OA Framework format 66 Copyright 2010 Solution Beacon. select role. click "Test Mailer".Test the Mailer – RUP 7 and higher • From OAM. click "View Details" tab. click "Send Test Message" – Mailer must be running – Role must have email address – Global and Role mailer preference cannot be QUERY. LLC All Rights Reserved Any other commercial product names herein are trademark. SUMHTML. click icon next to Mailer. . LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners.Test the Mailer – RUP 7 and higher OA Framework Version PL/SQL Version 67 Copyright 2010 Solution Beacon. . then the Worklist page • After responses are received from both versions of the notification. LLC All Rights Reserved Any other commercial product names herein are trademark.Test the Mailer – RUP 7 and higher • Responding will open a login page. Mailer will send a FYI confirmation for both responses 68 Copyright 2010 Solution Beacon. registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners. .Test the Mailer – Release 12 • Workflow Mailer URL Access Tester – Page to validate that mailer HTTP request to web tier to fetch framework content – To use this feature add one of these functions to menu • Function "Workflow Mailer URL Access Test (WF_TEST_MAILER_URL)" • Menu "Workflow Mailer URL Access Test Menu (WF_TEST_MAILER_APPLICATION)" 69 Copyright 2010 Solution Beacon. registered trademarks or service marks of their respective owners. .H.delta.7 (RUP 7) [ID 464727.ATG_PF.1] • #MORE_INFO_PARTICIPANTS Attribute – User can request more information before approving – Info can be requested from workflow participants • Workflow owner • Owner of parent process • Anyone notified by the workflow • Message attributes can be displayed in the subject line 70 Copyright 2010 Solution Beacon. LLC All Rights Reserved Any other commercial product names herein are trademark.RUP 7+ Features • Refer to Oracle Workflow Documentation Updates for 11i. registered trademarks or service marks of their respective owners. .RUP 7+ Features • Workflow Agent Ping/Acknowledge Workflow allows for testing of business event system – Can test internal or external systems – Instructions are in Document ID 464727. LLC All Rights Reserved Any other commercial product names herein are trademark.1 71 Copyright 2010 Solution Beacon. date format. date language. .1. registered trademarks or service marks of their respective owners. currency. territory. numeric characters) at user level • Non-Gregorian Calendar Support for Hijrah and Thai Calendars – Uses new NLS calendar preference profile options • FND: Forms User Calendar • FND: Calendar Week Start Day – Notification content is generated based on profile options for recipient – Notifications will convert dates to preference specified for recipient 72 Copyright 2010 Solution Beacon. sort. LLC All Rights Reserved Any other commercial product names herein are trademark.1 New Features • Full NLS Support (Language.Other 12. 1 "Workflow Mailer Randomly Moves Response E-mail Notifications to the Discard Folder" – My Oracle Support Doc. registered trademarks or service marks of their respective owners. • Define different Mailer Node Name for each instance • Define separate IMAP accounts for each instance .Mailer Issues in 11i and R12 • Responses are not processed or randomly moved to Discard folder – Multiple instances using same mailer account and using same Mailer Node Name – My Oracle Support Doc. ID: 333444.1 "Inbound Processing Is Not Happening While Approving/Rejecting From Emails" 73 Copyright 2010 Solution Beacon. ID: 418931. LLC All Rights Reserved Any other commercial product names herein are trademark. 1 "Issues with Node Names and the Java Mailer" • My Oracle Support Doc. .1 ""Unsolicited Mail" Warning When Receiving Out-Of-Office Reply" 74 Copyright 2010 Solution Beacon. or has dashes or spaces in the name • Fix name. ID: 743753. restart mailer • My Oracle Support Doc. registered trademarks or service marks of their respective owners. ID: 299974. LLC All Rights Reserved Any other commercial product names herein are trademark.Mailer Issues • Mailer saying in Starting status or Mailer tags not recognized – Mailer Node Name is not all uppercase. . ID: 741352. clean out Inbox – Set mailer tags to ensure SPAM moved to Discard • "Processor Close on Read Timeout" parameter is checked • Concurrent manager node is able to reach IMAP server on port 143 or 993 • No spaces in any email address in WF_LOCAL_ROLES • Increase time out parameter for IMAP account • Set "Inbound connection time out" parameter to 200 or higher 75 Copyright 2010 Solution Beacon. registered trademarks or service marks of their respective owners.1 "Unable to Connect to Mail Store in Workflow Notification Mailer Logs" • No one else can be logged into IMAP account • Inbox is full – With mailer down. log into IMAP account.Mailer Issues • Mailer unable to connect to IMAP account – My Oracle Support Doc. LLC All Rights Reserved Any other commercial product names herein are trademark. registered trademarks or service marks of their respective owners.userRole.4 .apps. – (Release 11i ) 6153778 – (Release 12) fix is in 12.0. LLC All Rights Reserved Any other commercial product names herein are trademark. proxy_assignments’ • Apply patch • Run "Workflow Directory Services User/Role Validation" – p_Check_Dangling – Yes – Add Missing user/role assignments – Yes 76 Copyright 2010 Solution Beacon.wf.% • Disable subscription ‘AP_WEB_PROXY_ASSIGN_PKG.fnd.Other Directory Services Notes • My Oracle Support Doc. ID: 433473.ds.1 "Unable to Activate a User Responsibility Assignment that Existed Before Upgrade" – Problem is with Events oracle. ID: 421778.1 "Responsibilities Not Showing Up According to the End Date In List of Available Responsibilities" – Problem with events oracle.Other Directory Services Notes • My Oracle Support Doc. registered trademarks or service marks of their respective owners. LLC All Rights Reserved Any other commercial product names herein are trademark.apps.% • Ensure subscription WF_ROLE_HIERARCHY.userRole.wf.ds.fnd. .Aggregate_User_Roles_RF exists and is enabled 77 Copyright 2010 Solution Beacon. registered trademarks or service marks of their respective owners.wf.Other Directory Services Notes • My Oracle Support Doc. LLC All Rights Reserved Any other commercial product names herein are trademark.userRole.ds. ID: 559347. .fnd.apps.Cascade_RF . WF_ROLE_HIERARCHY.% • Release 12 • Ensure WF_ROLE_HIERARCHY.Aggregate_User_Roles_RF exist and are enabled 78 Copyright 2010 Solution Beacon.1 "Error ORA20001: FND_CANT_INSERT_USER_ROLE When Assigning A Responsibility To A User On R12 Upgraded From 11i" – Problem with events oracle.Denormalize_User_Role_RF and WF_ROLE_HIERARCHY. ID: 406892.Other Directory Services Notes • My Oracle Support Doc.1 "Missing/Corrupted User-Role Responsibilities" – Patches mentioned are included in 11i.10 only – obsolete in Release 12 » My Oracle Support Doc.sql" . – Release 11i . LLC All Rights Reserved Any other commercial product names herein are trademark.delta.H. registered trademarks or service marks of their respective owners.1 "Concurrent Program "Sync Responsibility Role Data Into the WF Table" errors: Cannot Find File affurg02. ID: 727534.ATG_PF.5 (RUP5) – Recommends scheduling following concurrent programs (in order) • Sync responsibility role data into the WF table • Synchronize WF LOCAL tables • Workflow Directory Services User/Role Validation 79 Copyright 2010 Solution Beacon. right-clicking each role.Builder Issue • My Oracle Support Doc. selecting Properties • If didn't use "Load Roles from Database". LLC All Rights Reserved Any other commercial product names herein are trademark. .1 "ORA-01422: exact fetch returns more than requested number of rows when saving workflow to Database" – Performer for notification was assigned constant value without using "Load Roles from Database" – Multiple records exist in WF_LOCAL_ROLES with same Display Name – Validate issue by opening Directory Services section. registered trademarks or service marks of their respective owners. ID: 223775. "Internal Name" will be ~WF_TMP-n 80 Copyright 2010 Solution Beacon. 1 "WFLOAD Fails with WFLADDL_BAD_ITEM_TYPE NAME Error" – Patch 8260625 – There are junk characters in the ITEM_TYPE name – Requires RUP5 81 Copyright 2010 Solution Beacon.Loader Issue • My Oracle Support Doc. registered trademarks or service marks of their respective owners. . 793175. ID: 745999.1 ""1300: Could not load" Error When Trying to Download the Workflow". LLC All Rights Reserved Any other commercial product names herein are trademark. solutionbeacon.com Installing.5. Upgrading and Maintaining Oracle EE-Business Suite Applications 11.2+ The ABCs of Workflow for Oracle E-Business Suite Release 11i and Release 12 82 The Release 12 Primer – Shining a Light on the Release 12 World Copyright 2010 Solution Beacon.Available at www.10. LLC All Rights Reserved Any other commercial product names herein are trademark. . registered trademarks or service marks of their respective owners. registered trademarks or service marks of their respective owners.Ranked Scorecard Free Consultation How Does The Scorecard Work • Answer multiple-choice questions • Identify areas of risk (business and IT) • Ranked score helps measure your status on issues • Provides recommendations for next steps • Feedback on issues that concern steering committees and ROI 83 Copyright 2010 Solution Beacon. Scorecard Focus Areas • Competitive Optimization • Functional and Process Issues • Project Approach and Complex Issues • Workflow Issues • Customization Reduction • Database • Data Integrity • System Optimization • Business Intelligence . LLC All Rights Reserved Any other commercial product names herein are trademark. Questions and Answers Thank You! Karen Brownfield kbrownfield@solutionbeacon. registered trademarks or service marks of their respective owners. Real Solutions for the Real World ® .com 84 Copyright 2010 Solution Beacon.com www.solutionbeacon.com Susan Behn sbehn@solutionbeacon. LLC All Rights Reserved Any other commercial product names herein are trademark.