321. SHOPS. Choose the right answer.1. Sales staff are often told that "the is always right". a) dealer b) employee c) customer d) stockist 2. Small shopkeepers are facing a) angry b) armed competition from supermakets. c) bloody d) fierce 3. A shopa) carrier is someone who steals from shops and stores. b) lifter c) picker d) thief 4. A modern cash register keeps a record of every . . . . . . a) contract b) deal c) purchaser d) transaction 5. If you are rude to customers they are a) impossible b) improbable to come back. c) incapable d) unlikely 6. Small shops will survive as they provide a personal a) contact b) feel c) hold . d) touch 7. Sorry to a) annoy you, but have you got the key to the storeroom? b) bother c) disrupt d) inconvenience 8. Remember the customer is always right. You must always be a) discreet b) harsh c) polite d) rough 9. Mr Clever was a) at charge of the packing department of the shop. c) on charge from b) in charge of d) with charge to 10. I'm sorry, but the book is out o f . . . . . . a) order b) stock c) store d) supply 11. Mr Trustworthy has a very ..... job as sales manager. a) careful b) dutiful c) ordered d) responsible 322. KINDS OF SHOPS. Put each o f the following words and phrases into its correct place in rhe passage below. advertising families handles needs price sales promotion staff department financial jobs occupies purchases section store different floors located optician's records services travel agency employ goods merchandise personnel roof shopping typical Department Store A department store is a . . . . . which sells many . . . . . kinds of goods, each in a separ. . . . . . Modern department stores serve the . . . . . of entire . . . . . . People enjoy . . . . . in such stores because they can make all their . . . . . under one . . . . . . The . . . . . department store . . . . . one large building, with separate departments . . . . . on a number of . . . . . . A numher provide special . . . . . , such as a . . . . .or . . . . . . ate a group of shops of different kinds.. . hundreds of people for different . Complaints about goods should be made to the seller. such as one used for selling newspapers i. a) author b) creator c) shopkeeper d) wholesaler 4. SHOPS. The shop assistant . . . . . . staff hire employees and . shopping arcade 8. . . . Match the kinds of places where you can buy things with their definitions. her shoulders indifferently. a large shop selling mainly food where one serves oneself c. . . . that keeps . . . . a) approved b) authorised c) lawful d) legitimate 6. . . . . store 12. . Two hundred and fifty shops sell their products. . The comptroller heads the . a small shop selling fashionable clothes j. a) investigations b) queries c) requests d) wishes 324. . a covered passage with a row of shops on either side l. all shops selling alcoholic liquor must be a) authorised b) legalised c) licensed d) sanctioned 3. but they want to increase the number o f . for their goods to a thousand. and manages the store's . . .. boutique 4. . . not the .. a) flexed b) raised c) shrugged d) twitched 2. through .Department stores . If you have any .. . . . . manager and his . often without cars g. . . Employees buy. . Under the existing laws. and sell the . . . and other techniques. 1. in each of which different types of goods are sold b. . . KINDS OF SHOPS. especially food . affairs. stall 11. other employment problems. . department store 5. .. . a small open hut. a table or small open-fronted shop in a public place e. shopping precinct 10. .Choose the right answer. 1. a covered moveable shop h. The notice says there is no admission except for . . . concerning this product please call us. . supermarket a. . . promote the sale o f . . The . The . shop for the sale of cheap goods of great variety f. a large shop d. * 323. . . . personnel. bazaar 2. . .. . . mobile shop 3. kiosk 6.. shopping centre 9. open place where people meet to buy and sell goods. . . . .. a large shop divided into smaller parts. market 7. . a) doors b) markets c) openings d) outlets 5. . . . . . a part of a town limited to shopping. . . planned and built as a whole k. . . vitamins bread and cakes cigarettes. coffee very old furniture wine. . . . Her uncle has a big . . . writing paper roses. magazines pens. he rr ing tea. shop. . a) powder b) soil c) stones d) sawdust * 327. daffodils salmon. vegetables and dairy . I. The weekly market sells mainly fruit. In which shops would you buy the following items'? a) b) c) d) e) f) g) h) i) j) k) I) m) n) apricots. . on the floor. . store. was thronged with crowds of shoppers on Saturday. The butcher's shop was an old-fashioned one. KINDS OF SHOPS. . d) shopping centre a) tobacconist's b) kiosk c) stall 2. a) deposit b) jumble c) refuse d) rubbish 3. sale. radishes aspirin. . hamsters hammer. . The . . . a) electric b) electrical c) electrician d) electrifying 5. . . cats. beer. a) manufactures b) output c) products d) stocks 4. there was . What do you think of this old oil lamp? I got it cheap at a . .. veal newspapers. KINDS OF SHOPS. .325. KINDS OF SHOPS. There are ten kinds of shops. You can buy an iron at any . . balls bolts cakes fruit pies leeks mince plugs rolls shoes vitamins bats boots cassettes grapes lettuces organs rackets sandals shorts violins batteries buckets chops hairdryers light-bulbs peaches rakes sausages slippers biscuits buns flour lamb medicines pliers records shampoo soaps . . Choose the right answer. sugar. Decide which of the following items are sold in which shop. . vodka at the at an at an shop 326. nails mutton. cigars dogs. a) clothing b) dresses c) garments d) wearing 6. . . television. . a) Lelter b) Package c) Post d) Mail 5.. . . . a) code b) form c) list d) record 6. . . . by newspapers. I was . b) bargains c) encourages d) follows 2. of things they need and to make them want these . . . . dates for the goods you recently ordered d) service . . . . a) covering b) envelope c) packing d) wrapping 4. .. . . . . advertising clothes familiar magazines obtained selling announces comfortable foods market products suggests audiences customs improved mass communication radio tastes aware describes living messages seeks things Advertising Advertising is a form of .. . .are carried to large . 3.. Put each o f the following words and phrases in its correct place in the passage below. .. ... . .. . . . . . . We regret that it is impossible to meet the from us.. . . . .. . . . . Advertising . . 329. . and .. . Alice often . Board. . . ... . . and more . ones. . .. . . DOING THE SHOPPLNG. .. . .. . . . . . . . . .. a) accompanies her mother to the shops. Advertising . Advertising . It tells what . a) arrival h) carriage c) delivery and send it with $ 1 to the Tourist .. .. In doing all these things. . ... and other means of .. . . paper for her Christmas presents.. . new products. . . to make people .. a) bill b) cheque c) coupon d) nute 8. .328... . There are pictures of all the new models in our sales a) album b) catalogue c) page d) tract . . . . . . by the wording of the advertisement.. . . ... . . a) misguided b) misled c) mistaken d) misunderstood 7. . . . .. . 1..... . Linda has bought some attractive . homes. . To get your map of Scotland just fill in the . habits and . . . or services are on the . It also shapes our .. .. new uses and . and how they can be . features o f . . . that we might enjoy more nourishing . helps us to improve our way of . . . . . . It . .. . ADVERTISING. .-order shopping is popular among housewives. more attractive . ... Mrs Forgetful couldn't remember what she had to buy for the weekend as she had lost her shopping . Choose the right answer. ... We .. . The price of this radio is not Listed in the . Small shops can't hope to . " . It's a good area for shopping. the wide choice available in supermarkets. . . .. a) best b) choice c) selection d) pick 15. a) approach b) arrival c) neighbourhood d) reach 4. a) rest b) rot c) ruin d) wastage . up this present for father? a) bind b) cover c) put d) wrap 12. The café . the temptation to buy.. Everything in the supermarket is marked with a price . a) mark b) notice c) sign d) tag . to us exactly how the machine works? a) convince b) explain c) say d) tell 10... . if fruit and vegetables are not sold. . . to inform you that we cannot exchange articles once they have left the store.. Come in and look around. . a) regret b) respect c) sense d) sorry 10. . at the sale. . . .. . of soap now on sale: it is softer than all others! a) brand b) manufacture c) mark d) model 5. . Do you want to a) fit b) fix . at midnight. . . a) compete b) level c) match d) overcome 6. . Take your.. The goods they have on offer today are certainly . a) catalogue b) directory c) guidebook d) schedule 14. . . Mrs Thrifty came to the market hoping to . . The girl in the shop was . . of domestic goods. In a greengrocer's shop there is a lot of . . I wonder if you would help me to . DOING THE SHOPPING. The goods were displayed so well that you couldn't . . 12. . . . . . . except on Saturdays. . . No obligation to buy. a) good value b) invaluable c) priceless d) worthy 11. are welcome.. . All the shops are within easy . how to use a new kind of electric cooker a) demonstrating b) exposing c) proving d) teaching 3. . Can you . . . . . ... . . . Choose the right answer 1. c) finishes d) stops a) closes b) ends 7. a cheap coat a) pick on b) pick out c) pick through d) pick up 330.." a) Browsers b) Observers c) Viewers d) Watchers 8. . . . . . . . . a) circulation b) class c) number d) range 9 . . . . .. . .9. . We found some real . Buy the new . . a) deny b) miss c) resist d) win 13. . . . . . . . Woolworths have a very wide . . . There are plenty of dresses. a) bargains b) goods c) items d) prizes 11. on these shoes to see if they're the right size? c) stand d) try 2. . 8. . . with them for many years. . . a) angles b) areas c) directions d) lines . . It would also be sensible to on the article before buying it. The big new supermarket on the outskirts of town does a .--. . DOING THE SHOPPING. I'd like to buy the radio. trade. and there was a long q waiting to pay. . Mrs Bigshopper asked the shupkeeper to put the vegetables in a . . The auctionecr brought down his . . The shopkeeper . There are consumer protection laws that affect every a) buy b) patron c) purchase d) retailer . its contents all over the pavement. . . but I haven't got any money on me at the moment. We went to the . . Fish shops are usually called m 4. . 1. . . 7. . Her shopping bag broke. nervously while I made up my mind a) drifted b) floated c) hovered d) orbited ..? 3. a) card b) nod c) sigh d) smile 6. . Choose the right answer. DOING THE SHOPPING. . especially. for me for a day or two? a) bring it round b) lay it in c) put it on one side d) take it in 9. . they pay in . We've been . a) abandon b) evacuate c) evict d) expel 4. to indicate to the auctioneer that he was still in the bidding. . . Is it a new _ . Matchboxes usually n about 48 matches each. a) crying b) roaring c) screaming d) shouting 10. should be x 6. 3. closely before you buy them. Clothes. . .* 331. The cashier at the h t was very slow. . . 1.. . a) dispersing b) distributing c) overflowing d) scattering 12. . the department store after they had received a bomb warning. . his first year's profits back into the business. . 2. a) arm b) fist c) hammer d) price 5. . 's to get some cough medicine. a) dug b) harvested c) ploughed d) sowed 11. Complete with the right word. * 332. -. . . . a) bag b) handbag c) satchel d) suitcase 7. . . c) shopping d) treating a) competing b) dealing 2. Let's make a the price by 20% and I'll buy a dozen l you d shirts. The police decided to . . . Imported coffee is one of the shop's best-selling . 5. . 9. Could you . The assistant . Mr Gambler gave a . I have never heard of MLASK-MLASK Coffee before. 8. . . before Mr Gambler had had time to raise his bid.n . . . Customers in shops don't usually use credit cards. . They are old customers of ours. . It is very easy for the undereducated to be . When we came to the shop we found a c . I'm just . 1. a) convinced b) decided c) suggested d) persuaded 5.... The salesman told me that reading this book would make me more intelligent.. as he sounded so . a) corresponding b) equalling c) matching d) relating 11. . but the .10. by slick-talking salesmen. but I think I've been . from behind 13. .n 14. a) away to b) into c) onto d) up to 10. .. The . a) agreement b) approval c) consideration d) favour . I didn't take up his recommendation.. . . some shops may give you a d . . .on the door saying ' .. a) current b) instant c) latter d) newer 9. . . . thanks. a) deprived b) extracted c) robbed d) swindled 2. . Eventually the salesman .- * 333.. . . . a) caution b) flesh c) pepper d) salt . . the shop may d it. 3. . . . . . . ." I I . about it. .s . The salesman informed me that if I buy something on . Choose the right answer. .. The saleswoman . . The unscrupulous salesman . . SALESMEN.. . sir?" "No. . . _ . If something is too heavy for you to .home yourself. c) led d) pulled a) attracted b) drew 12. If you have a student identity card. a) blackmailed b) conned c) libelled d) slandered 6. . my attention to the intricate embroidery on the front of the blouse. c) half-handed d) half-witted a) half-headed b) half-hearted 7. "Can I help you.-c . . . . Last month's trade figures were bad. The salesman sold more umbrellas during the wet spell this summer than during the . then I can send it back if I am dissatisfied. a) deficit b) deterioration c) poverty d) slump 8.-. me to buy the car. buying a bottle of perfume for my wife.. . . the old man out of his life savings. .. . 15.: k 12. The assistant in a shop usually servcs the _ _ s a . so I take what they say with a pinch o f . . . .on Sundays". You can get almost anything you want in one of those big . . . in television sales is causing some concern to manufacturers. . ones are even worse. Salesmen always exaggerate. a) put aside b) put up c) taken away d) taken in 4.r . ..-. spell last year.. . The salesman talked me . a) accurate b) exact c) proper d) true 14. . . a) Doesn't matter b) In any case c) No importance d) No matter 13. . . PRICE AND VALUE. Choose the right answer. a) gelling b) going c) rising d) selling 18. The coat was going for a . . If you want to return the suit. estimate of the cost of the goods. . . These figures will give you a .. d) increased a) big b) expensive c) high 4. .. . . . you must bring the . a) decreased h) diminished c) lowered d) reduced 15. price. "Fantastic sale. . . . materials. . I don't know the . We advise our customers to . a) advantage b) cost c) value d) worth 17. . our product is unbeatable. The standard of our furniture is excellent. a) rough b) scant c) short d) superficial 8. for money is concerned. . . Everything must be sold . . your change before leaving the shop! a) Control b) Examine c) Judge d) Test 10. we charge only .. . . . a) note b) recipe c) receipt d) prescription 7. . . with you as proof of purchase. .334. . . a) add b) calculate c) control d) check 5. . . . . . . . of the price!" a) despite b) in vain c) regardless d) without 9. but it costs about $25. . . . .. . these days. it's hardly . . As far as . . . It is always a good idea to . advantage of our bargain prices during the coming week. Everything is so expensive these days. It's difficult to pay one's bills when prices keep . . . Prices are very . . . Everything in the sale has been . a) just b) moderate c) slight d) small 6 . 1.. The price of food keeps . . . a bill before paying it. $70 for one book! Haven't you got a cheaper edition? a) afford b) allow c) dispose d) provide 11. . . . . . . . We have had to raise our prices because of the increase in the cost o f . . a) charges b) costs c) sells d) values 19. . up. .. prices are higher than they were last year. reduced from $100 to $20 a) flower b) laugh c) smile d) song 20. a) doubtful b) likely c) possible d) probable 12. To . . I can't . . but even so. . . their fiftieth anniversary the store held a one-week sale. . . to half price. a) mark b) paint c) sign d) write 3. . . .. . This shop . . a) get b) have c) make d) take 2. . to save a penny. only $ I for a loaf of bread. . . a) gaining b) growing c) raising d) rising 16. a) crude b) natural c) original d) raw . prices. where you go. . . . . . of 10% on purchases over $150.p . Articles .-. ..-. At a supermarket on Saturdays you often have to queue for ages at the ch----o-. I'm hopeless at ... ... .... in the final days of the clearance sale. 7. . over prices..-. 10. -- _ ~~ - * 336. 2. but I managed to beat him a) back b) down c) off d) up . . DOING THE SHOPPING. 5. The trader asked a high price. 6 .-.t . ....---. . If the TV set goes wrong within a year. The price of fresh fruit .. This jacket was a particularly good because 1 bought it in the summer .. ..in sales are often found to be sub-standard when you get them home. . ..--. Buyers and sellers were . . . ... . Someone who owns a small shop and who serves the customers there is a .sale. PRICE AND VALUE. he'll probably ask you to pay a . . 8.. a) credits b) deposits c) facilities d) instalments 2. . She was given a very valuable ring. Secondhand furniture can be bought cheaply at an a .r . . at the auction. to reserve an article for you until a later . a) hacking b) haggling c) heckling d) hugging 7. . You will find thal this shop has a w . . when it was half-price. at least $1.-.. If you want a p -.. in all departments. . Choose the right answer. 4.335. I think it must be .12. - 1. It's no good asking me lo calculate the cost...000.. .choice of shoes. 15... They were paying for their television set by . a) characters b) figures c) prizes d) shapes . .store. Mr Rich managed to get the ancient sculpture by putting in a high .c -..p .c ~. .. I . An ironmonger's is also known as a d .. remember to keep your 9. We offer a c -11. . remember it w i l l still be under a - ---I--- c . Complete with the right word.-. a) het b) bid c) stack d) tender 6. 3.. Most prices were . The store's policy is to prosecute anyone who is caught s 14.. . dale. according to the season.. a) alternales b) fluctuates c) oscillates d) waves 5. In case you want to exchange something. . 13. . You can spread the payment over 12 or 24 months by buying this washing machine on h .. ..-. Fine foods from all over the world can be bought in a d .. a) declined b) diminished c) slashed d) taken down 3.. There is a sale next week with 8. a) basements b) decreases c) reductions d) redundancies 4. . send your name. . . . being given a receipt for the bill he bad paid. . a) expenses b) income c) proceeds d) rewards 338. at the moment. a) account b) bank c) mouth d) nose 9. . but we can order it for you. She said she would pay for the clothes by credit a) bank b) card c) cheque d) note 8. . . payment until you are satisfied that the work has been properly carried out. although it is not our normal d) state a) intention b) occasion c) practice 10. there. . . a) hold in b) hold up c) withdraw d) withhold 4. a) reserve b) sale c) shop d) stock 2. to your account? a) charged b) indebted c) priced d) receipted 7. . I'm afraid we haven't got what you want in . . the company made a . . .. .. If you do nut have ready cash. Mr Particular . Don't shop at SNOB'S supermarket. 1. . . . . . purchase. a) asked to b) demanded c) insisted on d) required 6 . To order the goods. . from the jumble sale will be given to charity. To remove order form please tear along the . As a result of increased trading. . .. . . . to the following PO bo a) cost b) postal order c) receipt d) settlement 10. . Naturally you can . . a) bonus h) gain c) profit d) revenue 337. Choose the right answer. 2. . We will accept your cheque. Every word processor we sell comes with a year's . you have to pay through the . a) change b) exchange c) return d) sum . . . .. of nearly half a million dollars. All the . . . I can buy this PC if you'll . . you can always buy the goods on . . . a) assurance b) guarantee c) safeguard d) security . the shop assistant gave me the wrong . . .. . . CASH OR CHEQUE. . . . a) borrow b) hire c) lend d) rent 3. . When I paid for my groceries. . COMPLAINTS. a) agree b) give c) receive d) take 5. 1. Will you pay cash for the goods or would you like them . . to? b) on c) out d) up a) in 3. . a) dotted b) marked c) pointed d) spotted 4. . Choose the right answer. . Who do I make the cheque .. . a cheque. address and . . line.9. of strawberries on the market is due to a late frost. develops in your new TV within six months of purchase. b) expand c ) extend d) stretch a) changc 3. with our product. you that goods will be delivered next week... . I'll have to take the toy back to the shop to exchange it because the mechanism is b) defect c) false d) faulty a) blame 14. Buying in bulk . . . . . a) authority b) guarantee c) obligation d) urgency 9. I. . . . The advantage of this new plastic covering is that it will . . . . . . a) allowed h) entitled c) guaranteed d) permitted 339. a) assure b) confirm c) insist d) undertake 8. Although he was under no . We are . Choose the right answer. If you arc not entirely . it a) cancel b) delay c) postpone d) refuse 11. to a replacement. c) rarity . we will refund your money in full. . . This set is the only one of its kind. . . I took the shoes back to the shop. . . a) alter . . I f . to change them c) disagreed d) refused a) denied h) disliked 7. of soap do you buy? b) make c) mark a) class a) drought b) exception 5. The expert said that the stone was not a jewel and was therefore a) invalulable b) priceless c) profitless d) style d) scarcity d) valueless 4. . . this TV 1 bought from you last week. As we can wait no longer for the delivery of our order. of goods a) line b) load c) range d) series 2. That supermarket carries a wide . the shopkeeper replaced the defective battery free of charge. . I'd like to wilh it. .. . but the manager . . . your request and will reply shortly. . . .5. . . so none of the cups can bc a) copied b) exchanged c) replaced d) substituted 15. . GOODS. I .. . we will have to . . . to fit any size of object. . a) empowers b) enables c) facilitates d) means 6. . . . . you will be c) an error d) damage a) a fault b) a mistake . . What . one to make substantial savings. . . . a) considering b) noticing c) searching d) thinking 12. There seems to be something wrong c) remove d) turn over b) changc 13. . .. a) agreeable b) convinced c) favourable d) satisfied 10. The . . . . a) need h) requirement c) shortage d) want 11. . . a) closed b) strung c) wound d) wrapped 10. . . .6. clothes. the shop gave me a 15% reduction on the set. . a) birthday b) cream c ) hot d) wedding 18. The butcher cut some pork. a) blot b) crack c) smear d) smudge 16. That old vase will a) assemble . in one of the glasses. . c) by the hand d) with hands 7. . . . over ten minutes a day. cakes. When I pointed out that there was a small . . . but it is not expensive. of grain in our country at the moment. . . . . . This carpet was made a) by hand . . . Ask Mrs Helpful to lend us some. . a) ball b) reel c) roll d) spool 9. .. . We've run . . . . . . . . . .. This cloth is of good . . it up and handed it to me. . a) brew b) cook c) distill d) stew 12. . Grain and coffee are major trading .. . . a) by mail order b) by productions c) by propaganda d) on posters . . b) by hands that is why it is so expensive. . an attractive lamp-holder.. it . . whisky. sugar. a) away with b) down c) off d) out of 14. . There is a . that were advertised on TV. a) article b) productions c) projects d) products 19. b) compose c) form d) make 17. . That is where they . h) antique c) elderly d) old-Fashioned a) ancient 13. . . a) character b) condition c) quality d) virtue 8. We made a wooden toy with an empty cotton . . d) speeds a) accelerates b) gains c) increases 20. . but they are well-made. I must take this watch to bc repaired. . That shop sells . a) articles b) commodities c) materials d) stocks 15. . . Mr Critical assured me that he never bought . . . and some glue. This fantastic new gadget has been selling like . . . . . . New products are announced to the public . . . .