VMC PPPoE DialerUser and Troubleshooting Guide .......................7 if you Log off and not able to login back into the network successfully.......................................................7 Error 1201 : No Rrap PPPoE Dialer device found...........................................................................................5 Multiple NIC cards.....................4 Connect..................................................................................................................................................................................................................................................................................7 Error 1208 : Cannot change settings when connected.................................7 Error 1206 : Selected network card is not present............7 Error 1205 : No NICs / Network cards bound to PPPoE Protocol......................................................................................7 Error 1202 : Failed to create Phone Book Entry........4 Disconnect...........7 Error 1203 : Multiple NICs / Network cards bound to the DSL Modem.....................8 VMC PPPoE ...........................................................................................................................................................................................................................Auto Installation Guide 2 ...............................................................................................................................................................Table of Contents User Guide..................................................................................................................................................................................7 Error 1204 : Rrap PPPoE device found but could not connect...................7 Stuck on “Dialing”............6 Troubleshooting Guide................................................8 if PPPoE Dialer Package is an unrecognized type of file.............................................................. ...........................Connect......................................................................5 VMC PPPoE ................................Auto Installation Guide 3 ...............4 Illustration 2: VMC PPPoE Dialer .....Illustration Index Illustration 1: VMC PPPoE Dialer .......Disconnect................. Only after this can any user launch TkPPPoE and can perform the operations of connect and disconnect. an icon on the task bar is created with the tool tip message “VMC PPPoE is now connected” Note: In Linux. Illustration 1: VMC PPPoE Dialer .User Guide Connect Double click VMC PPPoE Dialer to launch the dialer application (Illustration 1). VMC PPPoE . • Click Connect • Click Save username and password to avoid entering details each time • After connection has been established.Auto Installation Guide 4 .Connect • Enter the username and password given by ISP. the user has to launch the application TkPPPoE with superuser previlages and save the username and password either the first time or when the user wants to change the username and password. Auto Installation Guide 5 .Disconnect Double click VMC PPPoE Dialer in the tray icon to launch the dialer application (Illustration 2). Illustration 2: VMC PPPoE Dialer .Disconnect • Click Disconnect VMC PPPoE . Auto Installation Guide 6 . • Select the NIC card from the pull down box and click Ok (Illustration 3) Note: 1. In Linux. This feature is not available in Windows 98. the user has to launch the application TkPPPoE with superuser previlages in order to select the interface to connect to the modem. The settings cannot be changes when the connection has been established.Multiple NIC cards • Click Advance in VMC PPPoE Dialer (Illustration 1) in case there are multiple NIC cards. 2. 3. VMC PPPoE . 3. Error 1203 : Multiple NICs / Network cards bound to the DSL Modem Multiple network cards were found to be “bound” to the PPPoE driver. A reboot should solve the problem. right click on the NIC and enable it. 1. Error 1208 : Cannot change settings when connected. 2. you may want to reboot your computer. Refer to the Multiple NIC cards section in the VMC PPPoE – User and Troubleshooting Guide. Refer to the Multiple NIC cards section in the VMC PPPoE – User and Troubleshooting Guide. 1. Error 1202 : Failed to create Phone Book Entry. The dialer did not find the PPPoE device. Ensure dialup networking is installed and working on your computer. If you are using a USB cable to connect to the DSL Modem. Error 1204 : Rrap PPPoE device found but could not connect. check if the USB cable is yet plugged in. Was the driver installed ? 2. (Note : Some USB devices such as a DSL modem report as network cards). Refer to the Multiple NIC cards section in the VMC PPPoE – User and Troubleshooting Guide. Error 1205 : No NICs / Network cards bound to PPPoE Protocol. Another reason why this might happen is if the NIC card is disabled. Go through the repair sequence in the installer. 2. 3. Check if the NICs / USB is connected properly 2. Error 1206 : Selected network card is not present. If you have just installed the driver. Refer to the Multiple NIC cards section in the VMC PPPoE – User and Troubleshooting Guide. This may happen if you have uninstalled an old driver and installed a new one. We suggest the following : 1. 1. The NIC / USB previously connected was disconnected. Stuck on “Dialing” After some time a “The request has timed out” error occurs. VMC PPPoE .Auto Installation Guide 7 .Troubleshooting Guide The following Error can be reported by VMC PPPoE Dialer Error 1201 : No Rrap PPPoE Dialer device found. Using the control panel. Note: This error is specific for windows 98 if PPPoE Dialer Package is an unrecognized type of file 1.exe in the folder Miscellaneous. If the above are OK. VMC PPPoE .Auto Installation Guide 8 .Reason : The dialer could not get a response from the remote server. Reboot the system. 3. 2. 1. Verify the modem is connected to your computer 3. if you Log off and not able to login back into the network successfully Refer to the section Disabling of WINS Resolution in VMC PPPoE – Manual Installation Guide. 2. Verify the DSL modem is connected and the LEDs glow as required. Install the PPPoE Dialer Package. Double click on InstMsiA. contact your service provider.
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