Verint VMS Customer-Furnished Equipment Guide

March 26, 2018 | Author: Parmeshwaran Iyer | Category: Antivirus Software, Operating System, Microsoft Windows, Computer Architecture, Computer Networking


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Verint Enterprise VMSCustomer-Furnished Equipment Guide For versions 6.4, 6.4 SP1, 6.4 SP2, 6.4 SP3, 7.5 January 18, 2017 Copyright Notice © 2017 Verint Systems Inc. All Rights Reserved Worldwide. Confidential and Proprietary Information of Verint Systems Inc. All materials (regardless of form and including, without limitation, software applications, documentation, and any other information relating to Verint Systems, its products or services) are the exclusive property of Verint Systems Inc. Only expressly authorized individuals under obligations of confidentiality are permitted to review materials in this document. By reviewing these materials, you agree to not disclose these materials to any third party unless expressly authorized by Verint Systems, and to protect the materials as confidential and trade secret information. Any unauthorized review, retransmission, dissemination or other use of these materials is strictly prohibited. If you are not authorized to review these materials, please return these materials (and any copies) from where they were obtained. All materials found herein are provided “AS IS” and without warranty of any kind. Verint Systems Inc. does not warrant, guarantee or make any representation regarding the use or the results of the use of the information, links, tools, and materials in terms of the accuracy, reliability, quality, validity, stability, completeness, currentness, or otherwise of its content or products. The entire risk as to the use, results and performance of information, links, tools and materials provided or referenced herein is assumed by the user. Verint Systems Inc. shall not be liable for damages resulting from the use, misuse or unlawful use of the information, links, tools, and materials contained or referenced herein. Any third party technology that may be appropriate or necessary for use with the Verint Product is licensed to you only for use with the Verint Product under the terms of the third party license agreement specified in the Documentation, the Software or as provided online at www.verint.com/thirdpartylicense. You may not take any action that would separate the third party technology from the Verint Product. Unless otherwise permitted under the terms of the third party license agreement, you agree to only use the third party technology in conjunction with the Verint Product. The Verint Systems Inc. products are protected by one or more U.S., European or International Patents and other U.S. and International Patents and Patents Pending. All marks referenced herein with the ® or TM symbol are registered trademarks or trademarks of Verint Systems Inc. or its subsidiaries. All rights reserved. All other marks are trademarks of their respective owners. Please visit our website at www.verint.com/intellectualpropertynotice for updated information on Verint Intellectual Property. 2 © 2017 Verint Systems Inc. All Rights Reserved Worldwide. Contents Preface 5 Documentation and Firmware 6 Contacting Verint 6 Contacting Service and Support 7 Summary of Changes 8 Version 7.5 - January 2017 8 Version 6.4 SP3 8 Introduction 9 Basic Requirements 9 General System Specifications 10 Storage 11 Blade Servers 12 Anti-Virus Software 12 Verint Enterprise VMS Workstations 14 Workstation Operating Systems 14 Workstation Hardware Requirements 18 Supported Video Cards 19 Software Licenses for Workstations 19 Camera Licenses 19 Verint Enterprise VMS Servers 20 Server Operating Systems 21 Master Server Hardware Requirements 24 Master Recorder Server Hardware Requirements 26 Recorder Server Hardware Requirements 28 Media Gateway Server Hardware Requirements 29 Multisite Server Hardware Requirements 30 ESM Server Hardware Requirements 31 Web Server Hardware Requirements 32 Software Licenses for Verint Server Applications 33 Agent Vi Server Hardware Requirements 35 Third-Party Software Licenses 36 Microsoft Windows Licenses 36 © 2017 Verint Systems Inc. All Rights Reserved Worldwide. 3 . Contents Server Rack Requirements 37 Network 37 Keyboard. Video and Mouse (KVM) Connections 37 Power Source 37 Ventilation 38 Space Requirements 38 4 © 2017 Verint Systems Inc. All Rights Reserved Worldwide. and situational awareness. Verint Enterprise VMS is the industry’s most comprehensive. © 2017 Verint Systems Inc.Preface Verint® end-to-end solutions encompass video analytics. The Verint solutions can also integrate with third party devices and solutions. 5 . integrated networked video portfolio — a single source for virtually every facet of your video security operations. All Rights Reserved Worldwide. video management software. . Location Contact Information Americas [email protected] organizations in 150 countries.com.emea@verint. Contacting Verint Verint® Systems is a leading provider of Actionable Intelligence® solutions for enterprise workforce optimization and security intelligence. Our solutions help government and enterprises make sense of the vast information they collect to achieve their performance and security goals. For sales. Today our solutions are used by more than 10. with offices worldwide and 2500 dedicated professionals around the globe.com/solutions/video- situation-intelligence/index.com/solutions/video-situation- intelligence/resources/index Download documentation for the Verint Enterprise VMS software and the latest firmware from the extranet: https://online. New York. the Middle East. to our documentation feedback team at documentationfeedback@verint. Verint is headquartered in Melville.verint. and marketing. pricing and general inquiries. You can read about Verint Video Solutions and get marketing material and product information at http://www. or on any other Verint Enterprise VMS user documentation.com +1 866-639-8482 for Verint Enterprise VMS and Verint Edge devices +1-800-638-5969 for Verint Intelligent DVRs Europe.verint. Send your questions or comments on the current document. Documentation and Firmware Documentation and Firmware Download documentation for the Edge devices at: http://www.com.html.com Africa +44 (0) 19 32 839 500 Asia Pacific marketing.com +852 2797 5678 6 © 2017 Verint Systems Inc. All Rights Reserved Worldwide. refer to the contact in your region.apac@verint. 7 . Middle East. contact the customer service team: Location Contact Information USA and Canada +1-888-747-6246 vissupport@verint. For assistance.html.verint. you need access to the Verint Video Intelligence Solutions partner extranet. visit http://www.com Europe.com Open 8:30 am to 5:30 pm (GMT) Monday to Friday Asia/Pacific Hong Kong: +852 2797 5678 Singapore: +65-6826 6099 [email protected]. If you encounter any type of problem after reading this guide.com Open 9:00 am to 6:30 pm (Monday to Thursday).com/solutions/video-situation-intelligence/index. To register. contact your local distributor or Verint representative. go to https://online.com Open 9:00 am to 5:00 pm (local time) Monday to Friday Central and Latin +1-303-254-7005 America [email protected]@verint. 9:00 am to 5:30 pm (Friday) © 2017 Verint Systems Inc. Preface Contacting Service and Support To request the latest versions of firmware and software or to download other product-related documents. All Rights Reserved Worldwide. +44 (0) 845-843-7333 and Africa customersupport. For the main service and support page on the Verint web page.verint. 2 and 6. Verint VMS 6. Note The current specifications are still under review. New part numbers in Verint VMS 6.5 . Version 7. Windows Server operating system was updated from 2008 to 2012 RU2 Hardware minimum specifications have been removed. and R330 servers. All Rights Reserved Worldwide.Summary of Changes This section lists the updates and changes made for each release of this guide.4 SP3.4 SP3 Updates and changes: End of Life Rx20 servers were replaced with DELL R730. © 2017 Verint Systems Inc.January 2017 The document was slightly restructured and includes the following changes and additions: SATA disk types were replaced by: Operating systems using SAS disks Video recorders using NL-SAS disks Disk partitioning information was added Version 6. R530. and may be updated without notice.3 products have been removed as they are End of Life. 8 . and no longer supported. such as network monitoring tools. Note Supported Service Pack levels must be installed on the operating system prior to installing any Verint Enterprise VMS components. Platform Components: Hardware .Either Verint-supplied or customer-furnished hardware Operating system . refer to the Verint Enterprise VMSVerint-Supplied Equipment Guide. as well as camera licenses. Third-party software . 9 © 2017 Verint Systems Inc.Additional drivers not included with the operating system. Basic Requirements Having the correct equipment on hand helps ensure a successful Verint Enterprise VMS deployment. as long as the specifications adhere to the Verint Enterprise VMS minimum and recommended requirements. including the following: 1. . Note You can use systems that Verint has not certified. All Rights Reserved Worldwide. "Third-Party Software Licenses" (page 36). Drivers .Depending upon your Verint Enterprise VMS deployment and Verint Enterprise VMS software release level. Each Verint Enterprise VMS platform is comprised of several layers. as described in this guide.including Operating System - with Dell systems purchased through Verint. Introduction Introduction When furnishing your own workstation and server hardware platforms for a Verint Enterprise VMS deployment.Additional third-party applications that are not included with the operating system or with the Verint Enterprise VMS installation package. Verint Enterprise VMS software and camera license part numbers are provided in the following sections: "Software Licenses for Workstations" (page 19) "Software Licenses for Verint Server Applications" (page 33) "Camera Licenses" (page 19) Moreover. you must also obtain an adequate number of licenses for Microsoft software. Verint provides all relevant Microsoft licenses . For information on Verint-certified Dell systems. you must purchase relevant software licenses for Verint Enterprise VMS applications. including recommended IP addressing and machine naming conventions. refer to the Verint Enterprise VMS System Planning Guide. IT Components: Switches .Used to transmit or receive video signals through the IP network. 3. (Partitions: 50 GB Minimum per each logical drive) RAID 5 or RAID 6 on all external video storage drives with additional hot "stand by". For more information on Verint Enterprise VMS components.Devices for long-term video storage. The RAID controller for the video file disks on all servers must to be set to favor write (approximately 75–80%) operations over read operations. 10 . LACP 802. On external storage (SANs). D: (Verint).with Dell systems purchased through Verint. To support this. and. External storage devices . Introduction Verint® software . Verint Edge devices and cameras . unless specified otherwise. All Rights Reserved Worldwide. The RAID controller must have a minimum cache of 1 GB on all Verint Enterprise VMS servers. a minimum of 8 hard drives is required for RAID 5 configurations to improve disk performance.Layer 2/3 networks.Required per project. including RAID. if applicable. You will need to provide an additional disk for this configuration. Component General Specifications RAID RAID 1 on drives C: (Operating System).Verint provides all relevant Verint software licenses - including Verint Enterprise VMS and Workstation licenses . NIC teaming can be used to increase throughtput. 2. Hard Disk(s) Minimum specifications of SAS 10K RPM for OS and NL-SAS 7200 RPM for Recording Video Network The Network Interface Card (NIC) must be 1 Gbps Interface Card(s) (1000BaseT) or higher. In these deployments. and network interface card(s) specifications.3ax © 2017 Verint Systems Inc. General System Specifications This following table lists the general specifications for Verint system components. hard disk(s). E: (Database). Configurations: Environment configuration . SAS). SAN or NAS as external storage solutions. Refer to the Verint Enterprise VMS Administrator Guide for details about NAS storage supported by Verint Enterprise VMS.SAS Fibre Channel Fibre Channel over Ethernet (FCoE) 11 © 2017 Verint Systems Inc. In addition. Storage Component General Specifications must be configured on the switch and in the teaming software. connected with Fibre Channel. all physical switch ports connected to the Active Uplinks must be in Ether- channel mode. Storage Additional storage needed for the Verint Recorder and/or ESM Server beyond the default requested storage on the platform can be implemented as follows: Disks can be added to the server as Direct Attached Storage (DAS) per vendor recommendations. All Rights Reserved Worldwide. VMS Component Supported Storage Implementations Verint Recorder NAS based on: Verint Master Fibre Channel over Ethernet (FCoE) Recorder 1 GB Ethernet or higher SAN based on: iSCSI SCSI . The following table lists the SAN or NAS storage implementation that are supported by Verint Enterprise VMS servers. SCSI (parallel SCSI or serial attached SCSI .SAS Fibre Channel Verint Enterprise SAN or NAS based on: Storage Manager iSCSI (ESM) Server SCSI . . or iSCSI. for example. Some anti-virus applications cause the installation to fail or stall. If your IT policies require the use of an anti-virus software. using HP iLO port. Caution It is recommended to disable any anti-virus applications before starting an installation or upgrade of Verint Enterprise VMS. Anti-Virus Software Verint does not recommend the use of anti-virus software on Verint Enterprise VMS servers and workstations. Verint recommends the following products. Anti-virus protection can involve changes to network servers and other technology-related assets. Anti-virus software should only be installed in cases where it is a direct requirement of the customer’s IT policies. It is the customer’s responsibility to install and update anti-virus software on network servers and other technology-related assets. All Rights Reserved Worldwide. Blade Servers Blade Servers Blade servers must adhere to the same guidelines as the Verint Enterprise VMS servers. When enabling Virtual CD for blade servers. which have been verified for use with Verint Enterprise VMS: McAfee VirusScan Enterprise Symantec EndPoint Protection Trend Micro OfficeScan Microsoft Security Essentials (workstations only) Microsoft Windows Defender (installed by default on Windows 8) Furthermore. service packages. the minimum system requirements for servers that are provided in the Verint Enterprise VMS Customer-Furnished Equipment Guide do not consider the additional system load generated by anti-virus software. The anti-virus software can be installed before or after installing Verint Enterprise VMS. © 2017 Verint Systems Inc. It is the customer’s responsibility to update operating systems. including remote access and virtual machines. including operating systems. 12 . including Verint products. and hotfixes. the device type on the remote server/PC should be a DVD-ROM device. The following features must be available in order to access the blade server from a remote server/PC: Option to control the Blade Console. . For detailed guidelines pertaining to anti-virus applications used with Verint Enterprise VMS. All Rights Reserved Worldwide. Verint cannot guarantee optimal software performance when an anti-virus scan is running on Verint Enterprise VMS servers. refer to the Verint Enterprise VMS System Planning Guide or Verint Enterprise VMSInstallation Guide. It is the customer's responsibility to configure an anti-virus by following best practices and guidelines. The minimum system requirements for servers do not consider the additional system load generated by antivirus software. Customers who are not prepared to perform this work should retain the services of a Microsoft- certified provider or other qualified third-party. 13 © 2017 Verint Systems Inc. Anti-Virus Software The customer is also responsible for updating virus definition files in order to maintain the effectiveness of the anti-virus solution. Workstation Operating Systems The following tables list the supported operating systems for Verint Enterprise VMS workstations. All Rights Reserved Worldwide. © 2017 Verint Systems Inc. 2015. Note It is the customer’s responsibility to ensure that customer-furnished equipment meets the minimum specifications and requirements listed for each workstation component. 14 .264. Some Verint Enterprise VMS client applications can be installed in combination with others. Verint Enterprise VMS Workstations Verint Enterprise VMS Workstations Verint Enterprise VMS workstations may host the following VMS applications: Verint Enterprise VMS Review: The client application used to stream live and recorded video and perform other operator functions. refer to the Verint Enterprise VMS HDR-P User Guide. Verint Video Surveillance Analytics: The client applications required to set up. It is no longer maintained or tested by Verint. optimize. MPEG-4. Verint Enterprise VMS Control Center: The client application used to configure and manage the Verint system. √ = Supported X = Not supported Note Support for Windows Server 2003 ended on July 14. For installation instructions. as well as to monitor the Verint system using HealthCheck. Verint HDR-P: High definition video decoder/receiver software that decodes H. Verint Enterprise VMS WebReview: The thin client application used to stream live and recorded video and perform other operator functions. and operate Verint Video Surveillance Analytics. configure. The HDR-P is fully integrated with Verint Enterprise VMS. For details on possible co-hosted applications. HDR-P supports up to four DVI monitors. refer to the Verint Enterprise VMS Installation Guide. or MJPEG compression formats. 1 (32-bit or 64-bit) X X √ √ √ Professional or Enterprise Edition Windows 10 (32-bit or 64-bit) X X X √ √ Professional or Enterprise Edition 6. or Enterprise Edition with SP1 Windows 7 (64-bit) Professional.4 6. All Rights Reserved Worldwide.4 7.4 6. √ √ √ √ √ Ultimate.4 6. √ √ √ √ √ Ultimate. or Enterprise Edition with SP1 Windows 8 (32-bit or 64-bit) √ √ √ √ √ Professional or Enterprise Edition Windows 8. or Enterprise Edition with SP1 Windows 7 (64-bit) Professional. √ √ √ √ √ Ultimate. √ √ √ √ √ Ultimate.5 SP2 SP3 Windows 7 (32-bit) Professional.4 SP1 7.4 VMS Review 6.1 (32-bit or 64-bit) X √ √ √ √ Professional or Enterprise Edition Windows Server 2003 R2 X X X X X Standard Edition (32-bit) with SP2 Windows Server 2008 (32-bit or √ √ √ √ √ 64-bit) SP2 Windows Server 2008 R2 √ √ √ √ √ Windows Server 2008 R2 with SP1 √ √ √ √ √ Windows Server 2012 √ √ √ √ √ 15 © 2017 Verint Systems Inc. . or Enterprise Edition with SP1 Windows 8 (32-bit or 64-bit) √ √ √ √ √ Professional or Enterprise Edition Windows 8.5 SP1 SP2 SP3 Windows Server 2003 R2 Standard X X X X X Edition (32-bit) with SP2 Windows 7 (32-bit) Professional. Workstation Operating Systems 6.4 VMS WebReview 6.4 6. 4 VMS Client SDK 6. √ √ √ √ √ Ultimate. or Enterprise Edition with SP1 © 2017 Verint Systems Inc.4 VMS Control Center 6.1 (32-bit or 64-bit) X √ √ √ √ Professional or Enterprise Edition Windows Server 2003 R2 X X X X X Standard Edition (32-bit) with SP2 Windows Server 2008 (32-bit or √ √ √ √ √ 64-bit) SP2 Windows Server 2008 R2 with √ √ √ √ √ SP1 Windows Server 2012 √ √ √ √ √ Windows Server 2012 R2 X √ √ √ √ Standard 6.4 6.4 6. √ √ √ √ √ Ultimate.4 SP1 7.4 SP1 7.5 SP2 SP3 Windows Server 2012 R2 √ √ √ √ √ Standard 6.4 6. Workstation Operating Systems 6.4 6. or Enterprise Edition with SP1 Windows 7 (64-bit) Professional. or Enterprise Edition with SP1 Windows 8 (32-bit or 64-bit) √ √ √ √ √ Professional or Enterprise Edition Windows 8.4 VMS WebReview 6.5 SP2 SP3 Windows 7 (32-bit) Professional. √ √ √ √ √ Ultimate.4 6.5 SP2 SP3 Windows 7 (32-bit) Professional.4 6. √ √ √ √ √ Ultimate. All Rights Reserved Worldwide. or Enterprise Edition with SP1 Windows 7 (64-bit) Professional. 16 .4 SP1 7. 4 6. Ultimate. .5 Windows 7 (64-bit) √ √ √ √ √ Professional.SP3 7.4.1 (32-bit or 64-bit) X √ √ √ √ Professional or Enterprise Edition Windows Server 2003 R2 X X X X X Standard Edition (32-bit) with SP2 Windows Server 2008 (32-bit or √ √ √ √ √ 64-bit) SP2 Windows Server 2008 R2 with √ √ √ √ √ SP1 Windows Server 2012 √ √ √ √ √ Windows Server 2012 R2 X √ √ √ √ HDR-P 6. or Enterprise Edition with SP1 Windows 10 (32-bit or 64-bit) X X X √ √ Professional or Enterprise Edition 17 © 2017 Verint Systems Inc.4 VMS Client SDK 6. Workstation Operating Systems 6.4 6.4 SP1 7. or Enterprise Edition with SP1 Windows 8 (64-bit) X X X √ √ Professional.5 SP2 SP3 Windows 8 (32-bit or 64-bit) √ √ √ √ √ Professional or Enterprise Edition Windows 8.4 SP1 6. All Rights Reserved Worldwide.SP2 6.4. Ultimate.4 6. 60 GHz. but this may adversely affect streaming quality. 18 .200 Rpm) Hard Drive NIC 1 × Ethernet 1Gbps 1 × Ethernet 1Gbps DVD Drive 8 X DVD +/-RW 16 × DVD+/-RW Drive Video Card NVIDIA® Quadro® K620 Dual AMD FirePro W4100 with 2GB (DP.80 GHz. Verint Enterprise VMS Workstations Workstation Hardware Requirements The following table lists the minimum and recommended hardware specifications for Verint Enterprise VMS workstation platforms. 4 Cores/12 Threads. 1For Verint Enterprise VMS Review and HDR-P workstations. refer to the Network Planning section of the Verint Enterprise VMS System Planning Guide. 2. 140W) Memory 8 GB 8 GB Disk 1 x 500GB 3. All Rights Reserved Worldwide. © 2017 Verint Systems Inc. Component Standard Specifications1 Premium Specifications2 Processor 1 x Intel® Xeon® E5-1603 1 x Intel® Xeon® E5-1650 v4 v4 (15M Cache.5inch Serial ATA 1 x 500GB 3. The VMS clients can connect to the network backbone via 100BASE-T (100 Mbps) Ethernet links. For complete network requirements. 6 (15M Cache. DL-DVI-I) 4 Four Standard Mini- (1 DP to SL-DVI adapter) DisplayPort Note It is mandatory to run Verint Enterprise VMS on a Gigabit Network Backbone.200 Rpm) Hard Drive (7. also when running a server. 2For Verint Enterprise VMS Review and HDR-P workstations. 3. 140W) Cores/4 Threads. All VMS servers must connect to the network backbone via Gigabit Ethernet links.5inch Serial ATA (7. 3 or higher.4.5 for ADVANCED Master Server systems VMS-1CAM-ENT One VMS Software Camera License 7. Software Licenses for Workstations The following Verint Enterprise VMS software licenses must be purchased in addition to customer-furnished equipment. or Matrox. Note If you are using the dewarping feature on Bosch cameras.5 for BASE Master Server systems VMS-1CAM-ADV One VMS Software Camera License 7. Part Number Component License VMS Version VMS-WEB-S Verint Enterprise VMS WebReview 6.5 for ENTERPRISE Master Server systems 19 © 2017 Verint Systems Inc. NVIDIA. . All Rights Reserved Worldwide.5 client license VMS-1HDR-S Verint HDR-P software license per 6.5 screen attached to a workstation Camera Licenses The following camera software licenses must be purchased in addition to Verint-supplied or customer-furnished equipment.4. the video card you choose must support DirectX11 version 9. 7. 7. VMS Part Number Camera License Versions VMS-1CAM-BASE One VMS Software Camera License 7. Supported Video Cards Supported Video Cards Verint Enterprise VMS Review requires a high-end video card with at least 1GB of RAM from any of the following manufacturers: ATI. © 2017 Verint Systems Inc. see "Master Recorder Server Hardware Requirements" (page 26) Verint Recorder Server (with Internal Storage. External SAS Attached Storage. External SAS Attached Storage. All Rights Reserved Worldwide. see "Media Gateway Server Hardware Requirements" (page 29) Surveillance Analytics Server Note It is the customer’s responsibility to ensure that customer-furnished equipment meets the minimum specifications and requirements listed for each server component. see "Recorder Server Hardware Requirements" (page 28) Verint Enterprise Storage Manager Server (ESM) (with External SAS Attached Storage or External Fiber Channel Attached Storage). see "Multisite Server Hardware Requirements" (page 30) Verint Web Server. Verint Enterprise VMS Servers Verint Enterprise VMS Servers Verint Enterprise VMS servers host the following Verint Enterprise VMS applications: Verint Master Server. either standalone or as part of a Fault Tolerance solution. see "Web Server Hardware Requirements" (page 32) Verint Media Gateway Server. see "Master Server Hardware Requirements" (page 24) Verint Master Recorder (with Internal Storage. see "ESM Server Hardware Requirements" (page 31) Verint Multisite Server. or External Fiber Channel Attached Storage). 20 . or External Fiber Channel Attached Storage). 4 SP3 7. √ √ √ √ √ bit) Professional or Enterprise Edition Windows 8.5 Server SP1 SP2 Windows 7 (32-bit or 64.4 6. or Enterprise Edition with SP1 Windows 8 (32-bit or 64.upgrade upgrade upgrade upgrade upgrade bit or 64-bit) with SP2 only only only only only 21 © 2017 Verint Systems Inc. X X √ √ √ bit) Professional or Enterprise Edition Windows Server 2003 R2 upgrade upgrade upgrade upgrade X Standard Edition (32-bit) only only only only with SP2 Windows Server 2008 (32. √ √ √ √ √ bit) Professional. All Rights Reserved Worldwide.4 6.4 SP1 6.1 (32-bit or 64.4 SP3 7.5 Windows Server 2003 R2 X X X X X Standard Edition (32-bit) with SP2 Windows Server 2008 (32.4 SP2 6. upgrade upgrade upgrade upgrade upgrade bit or 64-bit) with SP2 only only only only only Windows Server 2008 R2 √ √ √ √ √ with SP1 Windows Server 2012 √ √ √ √ √ Windows Server 2012 R2 X √ √ √ √ Standard VMS Master Recorder 6.4 6. Ultimate. Server Operating Systems Server Operating Systems The following tables list the supported operating systems for Verint Enterprise VMS servers. √ = Supported X = Not supported VMS Master Server 6.4 6. . 4 SP1 6.4 6.4 6. Verint Enterprise VMS Servers VMS Master Recorder 6.4 6.5 SP2 Windows XP Professional X X X X X (32-bit) with SP3 Windows Server 2003 R2 upgrade upgrade upgrade upgrade X Standard Edition (32-bit) only only only only with SP2 Windows Server 2008 (32.5 Server SP1 SP2 Windows Server 2008 R2 √ √ √ √ √ with SP1 Windows Server 2012 √ √ √ √ √ Windows Server 2012 R2 X √ √ √ √ Standard 6.5 SP2 Windows XP Professional X X X X X (32-bit) with SP3 Windows Server 2003 R2 X X X X X Standard Edition (32-bit) with SP2 Windows Server 2008 upgrade upgrade upgrade upgrade upgrade (32-bit or 64-bit) SP2 only only only only only Windows Server 2008 R2 √ √ √ √ √ with SP1 Windows 2012 √ √ √ √ √ © 2017 Verint Systems Inc.4 SP3 7. 22 .4 Verint Media Gateway 6.4 SP3 7.4 6.upgrade upgrade upgrade upgrade upgrade bit or 64-bit) with SP2 only only only only only Windows Server 2008 R2 √ √ X X X Windows Server 2008 R2 √ √ √ √ √ with SP1 Windows Server 2012 √ √ √ √ √ Windows Server 2012 R2 X √ √ √ √ Standard 6.4 VMS Recorder Server 6. All Rights Reserved Worldwide.4 6.4 SP3 7.4 SP1 6. 4 SP1 6.4 VMS ESM Server 6. Server Operating Systems 6.4 6. upgrade upgrade upgrade upgrade upgrade bit or 64-bit) SP2 only only only only only Windows Server 2008 R2 √ √ √ √ √ with SP1 Windows Server 2012 √ √ √ √ √ Windows Server 2012 R2 X √ √ √ √ Standard 6.4 6.4 SP2 6.4 SP3 7.5 Windows Server 2003 R2 X X X X X Standard Edition (32-bit) with SP2 Windows Server 2008 (32.5 SP2 Windows Server 2012 R2 X √ √ √ √ Standard 6.4 Verint Media Gateway 6.4 SP1 6.4 6.4 6.4 SP3 7.4 SP3 7. All Rights Reserved Worldwide.4 6. .4 SP3 7.5 SP1 SP2 Windows XP Professional X X X X X (32-bit) with SP3 23 © 2017 Verint Systems Inc.4 VMS Web Server 6.4 SP1 6.5 SP2 Windows Server 2003 R2 X X X X X Standard Edition (32-bit) with SP2 Windows Server 2008 upgrade upgrade upgrade upgrade upgrade (32-bit or 64-bit) SP2 only only only only only Windows Server 2008 R2 √ √ √ √ √ with SP1 Windows Server 2012 √ √ √ √ √ Windows Server 2012 R2 X √ √ √ √ Standard VMS Multisite Server 6. 24 . or Enterprise Edition with SP1 Windows 8 (32-bit or 64.5in Hot-plug Hard Drive: © 2017 Verint Systems Inc. 8 Cores/16 (8M Cache.4 VMS Web Server 6. 4 Threads.1 (32-bit or 64. 3.4 6. √ √ √ √ √ bit) Professional or Enterprise Edition Windows 8. 80W) Memory 8 GB 12 GB per server Hard Disk 2 x 300GB 10K RPM SAS 12Gbps 2. When using the everRun 7.20 GHz.4 6. X X √ √ √ bit) Professional or Enterprise Edition Windows Server 2003 R2 upgrade upgrade upgrade upgrade X Standard Edition (32-bit) only only only only with SP2 Windows Server 2008 (32. 3. All Rights Reserved Worldwide.upgrade upgrade upgrade upgrade upgrade only bit or 64-bit) with SP2 only only only only Windows Server 2008 R2 √ √ √ √ √ with SP1 Windows Server 2012 √ √ √ √ √ Windows Server 2012 R2 X √ √ √ √ Standard Master Server Hardware Requirements The following table lists the technical specifications for the computer that will run the Verint Enterprise VMS Master Servers. Verint Enterprise VMS Servers 6. √ √ √ √ √ bit) Professional. 135W) Cores/8 Threads.5 SP1 SP2 Windows 7 (32-bit or 64. Ultimate.50 GHz.5in Hot-plug Hard 6 x 300GB 10K RPM SAS 12Gbps Drive in RAID 1 2.2 Description Standard Specifications failover solution1 Processor 1 x Intel® Xeon® E3-1240 1 x Intel Xeon E5-2667 v4 v5 (25M cache.4 SP3 7. the Primary and Replica servers must have identical storage. also when running a server. Network 1 GB Dual Port On-Board Broadcom® Quad Port 1 X 10GbE Interface 3 X 1 GbE ports Card DVD Drive 8X 8X Note It is mandatory to run Verint Enterprise VMS on a Gigabit Network Backbone. Master Server Hardware Requirements When using the everRun 7. but it is highly recommended to use a recent model. . A third computer is required for the Control Server (which hosts the Control Service). but this may adversely affect streaming quality. 25 © 2017 Verint Systems Inc. All Rights Reserved Worldwide.150 GB for database *A minimum partition size is recommended as best practice to prevent overhead when the VM runs in fault tolerance mode. For complete network requirements. There are no minimum hardware requirements for this computer . 1 For the Disaster Recovery solution.100 GB for VM Guest OS (everRun only)* operating system C:\ .2 Description Standard Specifications failover solution1 2 X 300 GB for the everRun Host in RAID 1 4 X 300 GB for the VM guest in RAID 5 Partitions C:\ .100 GB for database E:\ . All VMS servers must connect to the network backbone via Gigabit Ethernet links.100 GB for operating D:\ .100 GB for system application D:\ .75 GB for application E:\ . The VMS clients can connect to the network backbone via 100BASE-T (100 Mbps) Ethernet links. refer to the Network Planning section of the Verint Enterprise VMS System Planning Guide. 8 Cores/16 Threads.10 GHz. etc. 495W © 2017 Verint Systems Inc. 10 TB NL-SAS disk in RAID 5 or RAID 6 Partitions OS.150 GB for the operating system D:\ . The following table lists the technical specifications for operating the Master Recorder Server. 4. . Hot-plug. 8.External storage space divided equally between drives RAID 1 GB cache Network Interface Card 1 GB Dual Port On-Board Redundant Power Supply Dual. 6. Network Attached Storage (NAS). Video storage implementations for the Master Recorder Server can either be internal. external Fibre Channel-attached. the exact disk volume is calculated according to each site’s specifications and deployment solution. All Rights Reserved Worldwide. 26 . Since this is the server on which storage resides. Component Recommended Specifications Processor 1 x Intel Xeon E5-2620 v4 (20M cache. 85W) Memory 8 GB Disk OS. Application and Database Drives: 2 x 300 GB SAS disk in RAID 1 Recording Drives: 6 x 2. F:\. Verint Enterprise VMS Servers Master Recorder Server Hardware Requirements This section provides the minimum specifications required for the installation and operation of the Verint Enterprise VMS Master Recorder. Application & DB Drives: C:\ .150 GB for the application and database Recording Drives: E:\. Redundant Power Supply (1+1). 2. external SCSI/SAS-attached. or external iSCSI SAN. Application & DB Drives: C:\ .50 GHz.150 GB for the operating system D:\ . 80W) Memory 8 GB Disk 2 x 300 GB 10K RPM SAS 12Gbps 2. required for example when connecting with an external storage application. 4 Cores/8 Threads. refer to the Network Planning section of the Verint Enterprise VMS System Planning Guide. . etc. 3.External storage space divided equally between drives Internal Disk Controller PERC H330 RAID Controller Network Interface Card On-Board LOM 1GBE Dual Port (BCM5720 GbE LOM) Redundant Power Supply Redundant. Master Recorder Server Hardware Requirements The following table lists the technical specifications for operating the Master Recorder Server.5in Hot-plug Hard Drive in RAID1 External Storage . The VMS clients can connect to the network backbone via 100BASE-T (100 Mbps) Ethernet links. but this may adversely affect streaming quality.SCSI or RAID 5 or RAID 6 Fiber Channel Requires a minimum of 8 hard drives Partitions OS. For complete network requirements.150 GB for the application and database Recording Drives: E:\. All VMS servers must connect to the network backbone via Gigabit Ethernet links. Component Recommended Specifications Processor 1 x Intel Xeon E3-1240 v5 (8M cache. Dual Hot Plug Power Supply 350W Note It is mandatory to run Verint Enterprise VMS on a Gigabit Network Backbone. 27 © 2017 Verint Systems Inc. . F:\. also when running a server. All Rights Reserved Worldwide. the exact disk volume is calculated according to each site’s specifications and deployment solution. 28 . Verint Enterprise VMS Servers Recorder Server Hardware Requirements This section provides the minimum specifications required for the installation and operation of the Verint Enterprise VMS Recorder Server. 3.Total disk capacity resulting from Recording drive configuration Network Interface 1 GB Dual Port On-Board Card Redundant Power Redundant.150 GB for application Recording Drives: E:\ . Dual Hot Plug Power Supply 350W Supply © 2017 Verint Systems Inc. Network Attached Storage (NAS). or external iSCSI SAN.5in Hot-plug Hard (internal storage) Drive in RAID 1 External Storage . RAID 5 or RAID 6 SCSI or Fiber Requires a minimum of 8 hard drives Channel Partitions OS & Application Drives: C:\ . external SCSI/SAS-attached.150 GB for operating system D:\ .80W) Memory 8 GB Hard Disk 2 x 300 GB 10K RPM SAS 12Gbps 2. All Rights Reserved Worldwide. 4 Cores/8 Threads. Since this is the server on which storage resides. external Fibre Channel-attached.50 GHz. Video storage implementations for the Recorder Server can either be internal. The following table lists the minimum hardware specifications for a server running the Recorder Server. Description Recommended Specifications Processor 1 x Intel Xeon E3-1240 v5 (8M cache. The VMS clients can connect to the network backbone via 100BASE-T (100 Mbps) Ethernet links. 4 Cores/8 Threads.150 GB for application Internal Disk PERC H330 RAID Controller Controller Network Interface 1 GB Dual Port On-Board Card Redundant Power Redundant. Media Gateway Server Hardware Requirements The Verint Enterprise VMS Media Gateway Server application manages the audio and video streams used in remote viewing. 80W) Memory 8 GB Hard Disk(internal 2 x 300 GB 10K RPM SAS 12Gbps 2. This application is the entry- point to the Verint system. All Rights Reserved Worldwide.5in Hot-plug Hard storage) Drive Partitions C:\ . handling requests for media streams coming from remote users and redirecting these streams to the appropriate servers. All VMS servers must connect to the network backbone via Gigabit Ethernet links. Media Gateway Server Hardware Requirements Note It is mandatory to run Verint Enterprise VMS on a Gigabit Network Backbone. The Media Gateway Server application provides transcoding when bandwidth restrictions are applied.50 GHz. Dual Hot Plug Power Supply 350W Supply 29 © 2017 Verint Systems Inc. . By default. refer to the Network Planning section of the Verint Enterprise VMS System Planning Guide.150 GB for operating system D:\ . the Media Gateway Server is installed on the Master Recorder and all Recorder servers. For complete network requirements. also when running a server. but this may adversely affect streaming quality. Description Recommended Specifications Processor 1 x Intel Xeon E3-1240 v5 (8M Cache. 3. The following table lists the technical specifications for operating the Media Gateway Server when installed on a standalone server. 30 .150 GB for application Internal Disk PERC H330 RAID Controller Controller Network Interface 1 GB Dual Port On-Board Card Redundant Power Redundant. All Rights Reserved Worldwide.5in Hot-plug Hard Drive in RAID 1 (internal storage) Partitions C:\ . 80W) Memory 8 GB Hard Disk 2 x 300 TB 10K RPM SAS 12Gbps 2. 4 Cores/8 Threads. 3.150 GB for operating system D:\ . The following table lists the technical specifications for operating the Multisite Server. The main purpose of the Multisite Server is to enable operators to monitor multiple VMS sites from a Verint Enterprise VMS Review workstation using a single sign-on (SSO) user authentication process. Description Recommended Specifications Processor 1 x Intel Xeon E3-1240 v5 (8M cache.50 GHz. Verint Enterprise VMS Servers Multisite Server Hardware Requirements The Verint Enterprise VMS Multisite Server can be installed on a standalone machine or an existing Verint Enterprise VMS Master Server. Dual Hot Plug Power Supply 350W Supply © 2017 Verint Systems Inc. F:\. external SCSI/SAS-attached.5in Hot-plug Hard Storage) Drive Partitions OS & Application Drives: C:\ . external Fibre Channel-attached. or Network Attached Storage (NAS).150 GB for the operating system D:\ . Internal Disk PERC H330 RAID Controller Controller External Storage . ESM Server Hardware Requirements ESM Server Hardware Requirements This section contains the technical specifications for the Verint Enterprise VMS Enterprise Storage Manager (ESM) Server.External storage space divided equally between drives.150 GB for the application Recording Drives: E:\. external iSCSI SAN. the exact disk volume is calculated according to each site’s specifications and deployment solution. 3. 4 Cores/8 Threads. RAID 5 or RAID 6 Fiber Channel Requires a minimum of 8 hard drives Network Interface 1 GB Dual Port On-Board Card Redundant Power Redundant. . Video storage implementations for the ESM Server can either be internal. RAID 5 or RAID 6 SCSI Requires a minimum of 8 hard drives External Storage . Since the ESM Server is the server on which storage resides. 80W) Memory 8 GB Hard Disk(Internal 2 x 300 GB 10K RPM SAS 12Gbps 2. The following table lists the technical specifications for operating the ESM Server. Description Recommended Specifications Processor 1 x Intel Xeon E3-1240 v5 (8M Cache. etc. .50 GHz. Dual Hot Plug Power Supply 350W Supply 31 © 2017 Verint Systems Inc. All Rights Reserved Worldwide. Web Server Hardware Requirements Web Server Hardware Requirements The Verint Enterprise VMS Web Server is installed on the Master Server (or the Master Recorder Server. depending on your deployment). The main purpose of the Web Server is to provide a connection to the VMS Review Smart Client. 32 . allowing VMS Review to be deployed and updated in real time over the network from a centralized server.5in Hot-plug Hard storage) Drive Internal Disk PERC H330 RAID Controller Controller Partitions C:\ . 80W) Memory 8 GB Hard Disk (internal 2 x 300 GB 10K RPM SAS 12Gbps 2.150 GB for the operating system D:\ . it is not recommended to install the Web Server on another Verint Enterprise VMS platform (for example. Description Recommended Specifications Processor 1 x Intel Xeon E3-1240 v5 (8M cache. All Rights Reserved Worldwide. however. Dual Hot Plug Power Supply 350W Supply © 2017 Verint Systems Inc.150 GB for the application Network Interface 1 GB Dual Port On-Board Card Redundant Power Redundant. The following table lists the technical specifications for operating the Web Server.50 GHz. the ESM). You can also install the Web Server on a standalone machine. 4 Cores/8 Threads. 3. The Enterprise license is mandatory for sites with more than 150 cameras OR if Dual recording. Review Client and Multisite service.4 Package. Includes DVD. Minimum of 65 cameras & maximum of 150 cameras. 6. 33 © 2017 Verint Systems Inc. Media Gateway is required for low bandwidth video stream to a WebReview. ESM or Redundancy is required. 4 Base camera licenses and 1 Review Client license. VMS-6. VMS-MGW-TRSCOD.4-ADV Verint Enterprise VMS 6.4 Package. Software Protection Key. VMS-6.4 ADV Software Server License for unlimited video streams transcoding for up to 25 sites. Software Protection Key. Maximum of 64 cameras. Verint Enterprise VMS. 8 Advanced camera licenses and 1 Review Client license. Virtual Matrix. VMS-MGW-TRSCOD.4 BASE Package.4-BASE Verint Enterprise VMS 6. Media Gateway is required for low bandwidth video stream to a WebReview. Verint Enterprise VMS.4 BASE Software Server License for unlimited video streams transcoding from 1 to 5 sites. 1 Master Server Advanced license. Media Gateway 6. Failover.4 ADVANCED 6.4-ENT Verint Enterprise VMS 6. Media Gateway 6. Software Protection Key.4 Includes DVD. All Rights Reserved Worldwide. 8 Enterprise camera licenses. Multisite (Up to 5 sites). 1 Master Server Base license. Review Client and Multisite service. VMS Part Number VMS Server Version VMS-6. 1 Master Server Enterprise license. Transcoding. . Includes DVD. 2 Review Clients. Software Licenses for Verint Server Applications Software Licenses for Verint Server Applications This section lists the software licenses for the Verint Enterprise VMS server applications that must be purchased in addition to customer-furnished equipment.4 ENTERPRISE 6. Media Gateway is required for low bandwidth video stream to a WebReview.5-ADV Verint VMS 7. 1 Master Server Base license. VMS-MGW-TRSCOD. One additional Global User 6.5 BASE Package. VMS-MSS-ADD-WKS Verint TBVMS. Media Gateway MAX Software Server License for unlimited video streams transcoding for 150 sites and more. located on multiple Master Recorder and/or Master Server sites in a multisite configuration. Review Client and Multisite service.5-BASE Verint VMS 7.5 ADVANCED Package.4 XTRA Software Server License for unlimited video streams transcoding for up to 150 sites. Media Gateway 6. 4 Base camera licenses and 1 Review Client license. includes up to 5 Global User Workstations support. All Rights Reserved Worldwide. Review Client and Multisite service. For low bandwidth video stream to a WebReview and/or Review Client. Media Gateway is required for low bandwidth video stream to a WebReview. part of the same Multisite Service Directory. VMS-7.5 © 2017 Verint Systems Inc. 7. VMS-MSS-BASIC Verint TBVMS. Multisite Directory Software 6. Verint Enterprise VMS. Maximum of 64 cameras. Verint Enterprise VMS.4 1STR Software Server License Video Transcoding service license for 1 stream from a site.4 VMS-7. designed specifically to link multiple Master Recorder and/or Master Server sites together in a multisite configuration (1 per directory).4 Server License.4 Workstation Software Client License for access to unlimited number of cameras. VMS-MGW-TRSCOD. Media Gateway 6. Verint Enterprise VMS. 34 . Verint Enterprise VMS Servers VMS Part Number VMS Server Version VMS-MGW-TRSCOD. VMS-IS-ST Virtual Matrix software license 6.5 Protection Key. for access to unlimited number of cameras. Software 7. 7. Agent Vi Server Hardware Requirements The Agent VI Server can be installed on a standalone machine or an existing Verint Master Server. 2 Review Clients. Multisite (up to 5 sites). 8 Enterprise camera licenses. Virtual Matrix.5in Hot-plug Hard Drive (internal storage) Internal Disk PERC H330 RAID Controller Controller Partitions C:\ . 80W) Memory 8 GB Hard Disk 2 x 300 GB 10K RPM SAS 12Gbps 2. VMS-7. 8 Advanced camera licenses and 1 Review Client license. All Rights Reserved Worldwide. ESM or Redundancy is required. The Enterprise license is mandatory for sites with more than 150 cameras OR if Dual recording.5 ENTERPRISE Package. Minimum of 65 cameras & maximum of 150 cameras. Description Recommended Specifications Processor 1 x Intel Xeon E3-1240 v5 (8M Cache.5-ENT Verint VMS 7. .50 GHz. Agent Vi Server Hardware Requirements VMS Part Number VMS Server Version Software Protection Key. Dual Hot Plug Power Supply 350W Supply 35 © 2017 Verint Systems Inc. Failover.150 GB for the operating system D:\ . 1 Master Server Enterprise license.150 GB for the application Network Interface 1 GB Dual Port On-Board Card Redundant Power Redundant. 4 Cores/8 Threads. The following table lists the technical specifications for operating the Agent Vi Server.5 Software Protection Key. Transcoding. 1 Master Server Advanced license. 3. Microsoft Windows Licenses Verint Enterprise VMS server and workstation applications must be installed on computers running the English-US version of Microsoft Windows operating systems. Please make sure you have the adequate number of Microsoft Windows licenses for your Verint Enterprise VMS deployment. All Rights Reserved Worldwide. the VMS Review. and Control Center workstation platforms can also be installed on the French language operating system. In addition to supporting the English-US version of Microsoft Windows. Microsoft requires operating system CAL licenses for all servers. 36 . All Windows licenses must adhere to the Microsoft licensing requirements. and workstations. Third-Party Software Licenses Third-Party Software Licenses Customers who decide to purchase their own hardware must also buy the following license: Microsoft Windows operating systems Note A license is not required for Microsoft SQL Server Express. © 2017 Verint Systems Inc. recorders. 37 © 2017 Verint Systems Inc. The KVM cables should be long enough to connect the servers to the KVM source. video and mouse connections for the servers that will be linked to your KVM unit. high density DB15. The type of connectors should be in accordance with IEC-320. Keyboard. so pull-out shelves are unnecessary. Each server requires one LAN cable. Note The hardware for Verint-supplied servers and workstations are available on the Dell platform. All Rights Reserved Worldwide. They are accompanied by original rack-mount kits and server shelf. Network Prepare Ethernet RJ45 1000BaseT unshielded (UTP) Cat 5e or Cat 6 cables for connecting the servers to your switch in the rack. The monitor type and connector are color SVGA+. Video and Mouse (KVM) Connections Prepare keyboard. not RGB. The keyboard cable and connector compatible with your server. Server Rack Requirements Server Rack Requirements This section provides the server rack requirements for both customer and Verint-supplied industrial servers. Power Source The customer is responsible for supplying power strips to connect the Verint servers. . The mouse cable and connector compatible with your server. KVM has to emulate a keyboard to every port when the operating system boots. The KVM must include "Keep-alive keyboard/mouse emulation" for flawless operation. where needed. The power consumption of each module is 400 watts. that the side of the rack and cabinet be left with a minimum of 3-inch (76-mm) clearance to allow air circulation via the side-wall ventilation holes. but not required. 38 . Server Rack Requirements Ventilation The customer must ensure that the internal operating temperature of the rack will be within 77° to 95°F (25° to 35°C) and that the internal operating humidity will be 80% maximum (non-condensing). but not required. It is recommended. they should be at least 50% perforated for ventilation. It is recommended. All Rights Reserved Worldwide. that the cabinet be placed on a hard surface to permit air circulation through the bottom opening. If the customer rack includes front and rear doors. The top roof should be at least 50% perforated for ventilation. The general rack and cabinet requirements are: The rear of the rack and cabinet configuration should have at least a 25-inch (635-mm) clearance so that the rear access door can be opened. Space Requirements © 2017 Verint Systems Inc. com marketing.com .verint.com [email protected]@verint.com marketing. Web Americas EMEA APAC http://www.emea@verint.
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