UFR_II_PRINTER_GUIDE.pdf

UFR II Printer GuidePlease read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference. ENG iR2320L/iR2318L UFR II Printer Guide Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals. • Quick Reference for Basic Operations • Setup Instructions • Basic Operations • Basic Operations • Troubleshooting • Copying Instructions • Remote User Interface Instructions • Network Connectivity and Setup Instructions • Color Network ScanGear Instructions • UFRII LT Printer Instructions • UFRII LT Printer Driver Instructions CD-ROM Guides with this symbol are PDF manuals included on the accompanying CD-ROM. (See footnote.) Easy Operation Guide User’s Guide Reference Guide CD-ROM Copying Guide CD-ROM Remote UI Guide* CD-ROM Network Guide* CD-ROM Network ScanGear Guide* CD-ROM UFR II Printer Guide (This Document) CD-ROM Windows Printer Driver Guide CD-ROM * The manual is needed only if the optional Network Kit is attached to the machine. To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on your system, please download it from the Adobe Systems Incorporated website. How This Manual is Organized Chapter 1 Using the Machine as a Printer Chapter 2 Troubleshooting Chapter 3 Appendix Includes the Symbol Sets Supported, Specifications, and the Index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4 Other Print Problems.1-4 Default Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Abbreviations Used in This Manual . . . . . . . . .1-15 Auto Size Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16 Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16 Initializing the Printer . . . . . . . . . . vi Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4 Default Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi How to Use This Manual . . . . . . . . . . . . . .2-2 Printer Trouble . . . . . . . . . . .1-10 Combining the Binding and Margin Settings . . . . . . vi Keys and Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . .Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 Correcting Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2 Print Problems . . . . .1-5 2-Sided Printing . . . . . . . . . . . . . .1-6 Enabling the Duplex Unit-A1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7 Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18 Chapter 2 Troubleshooting Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Disclaimers. . . . . . . .1-12 Finishing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 iv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Copyright . . . . . . . .1-2 Settings Menu .1-9 Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17 Using the System Monitor Screen . . . . . . . . . . . . . . . . .1-17 Using the Stop Key. . . . . . . . . . . . . . . . . . . . . .1-13 Error Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Chapter 1 Using the Machine as a Printer Using the Printer Settings Menu . vi Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 ISO Substitution Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Symbol Sets Supported . . . . . . . .Chapter 3 Appendix Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Index . . . . 3-3 Specifications . . . . . . . 3-5 Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 v . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . etc. store it in a safe place for future reference. Indicates a clarification of an operation. [Start] menu. Reading these notes is highly recommended. After reading this manual. . Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities. and avoid damage to the machine. Be sure to read these items carefully to operate the machine correctly. NOTE Keys and Buttons Used in This Manual The following symbols and key/button names are a few examples of how keys and buttons to be clicked or pressed are expressed in this manual: • Control Panel keys Control Panel Keys [Key icon] [ ] Key icon + (Key Name) [Key Name] • Buttons Example (Additional Functions) [OK] on Computer Operation Screens UI Type vi Example [Button Name] [OK] [UI Name] + menu. How to Use This Manual Symbols Used in This Manual The following symbols are used in this manual to explain procedures.Preface Thank you for purchasing the Canon iR2320L/iR2318L. restrictions. icon. or contains additional explanations for a procedure. handling precautions. and instructions that should be observed for safety. [CD-ROM] icon. IMPORTANT Indicates operational requirements and restrictions. and to make the most of its many functions. etc. as shown below. vii .Displays Used in This Manual Screen shots of computer operation screens used in this manual may differ from the ones you actually see. The buttons which you should press are marked with a . they will be highlighted and mentioned in the order in which they should be pressed. depending on the model or options that come with your machine. When multiple buttons can be pressed. Additional Finisher Tray-C1. Abbreviations Used in This Manual In this manual. Cassette Feeding Module-S1.Illustrations Used in This Manual Illustrations used in this manual are those displayed when the iR2318L has the following optional equipment attached to it: the Feeder (DADF-P2). Finisher-U2. product names and model names are abbreviated as follows: viii Microsoft Windows 2000 operating system: Windows 2000 Microsoft Windows XP Home Edition operating system: Windows XP Microsoft Windows XP Professional Edition operating system: Windows XP Microsoft Windows Server 2003 operating system: Windows Server 2003 Microsoft Windows Vista operating system: Windows Vista Microsoft Windows Server 2008 operating system: Windows Server 2008 Microsoft Windows operating system: Windows . and Cassette Feeding Module-T1. CANON INC. and/or other countries. CANON INC. WARRANTIES AS TO MARKETABILITY. SHALL NOT BE LIABLE FOR ANY DIRECT.Legal Notices Trademarks Windows. Disclaimers The information in this document is subject to change without notice. ix . THEREOF. Other product and company names herein may be the trademarks of their respective owners. electronic or mechanical. Copyright Copyright 2008 by Canon Inc. INCLUDING WITHOUT LIMITATION. and the Windows Vista logo are trademarks or registered trademarks of Microsoft Corporation in the U. INCIDENTAL. No part of this publication may be reproduced or transmitted in any form or by any means. or by any information storage or retrieval system without the prior written permission of Canon Inc. OR CONSEQUENTIAL DAMAGES OF ANY NATURE.S. OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. including photocopying and recording. MERCHANTABILITY. All rights reserved. Windows Vista. the Windows logo. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL. EITHER EXPRESS OR IMPLIED. EXCEPT AS PROVIDED HEREIN. x . . . . . . . . . . . .1-4 Default Paper Type. . . . . . . . . . . . . . . . . . . . . . .Using the Machine as a Printer 1 CHAPTER This chapter describes what you should know and do before printing documents from a computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18 1-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6 Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Default Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Printer Settings Menu . . . . . . . . .1-17 Using the System Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9 Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . such as customizing the Printer Settings and canceling print jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10 Finishing . . . . . . . . . . . .1-16 Initializing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Using the Stop Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13 Error Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15 Auto Size Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16 Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 2-Sided Printing . . . . . . . . . . . Using the Machine as a Printer 1 NOTE Depending on the printer environment. For details on the available printer settings.” on p. some settings may not be available. 1-2 Using the Printer Settings Menu . Below is an abbreviated outline of the <Printer Settings> menu structure. see “Settings Menu. A sequence of steps for selecting the Printer Settings is illustrated below. 1-4.Using the Printer Settings Menu The <Printer Settings> menu enables you to access common features. 1 Press (Additional Functions).” on p.) .2-Sided (See “2-Sided Printing.Print Quality (See “Print Quality.” on p.” on p.Default Paper Type (See “Default Paper Type.” on p. 1-13.) . The Additional Functions menu appears.) .Finishing (See “Finishing. 1-16.) .Error Time Out (See “Error Time Out.” on p. 1-9.” on p. select the option best suited to your preferences: . 1-5.” on p. 1-15. 1-4.) 4 Press (Reset) to return to the Standby display.) .Default Paper Size (See “Default Paper Size.) .” on p.) .Auto Size Detection (See “Auto Size Detection. The Printer Settings menu appears. 1-10.) . 3 Additional Functions Audible Tones Common Settings Copy Settings Printer Settings Printer Settings Default Paper Size Default Paper Type 2-Sided Print Quality Use [ ] or [ ] to select <Printer Settings> ➞ press [OK].Page Layout (See “Page Layout.Initialize Printer (See “Initializing the Printer.” on p. 1-16. Using the Printer Settings Menu 1-3 1 Using the Machine as a Printer 2 . Use [ ] or [ ] to select the setting that you want to change ➞ press [OK]. Referring to the descriptions of the following settings. 1-6. STMTR. B4. Monarch. EXEC.Settings Menu This section provides detailed information on the Printer Settings. COM10. (See Chapter 3. or when no paper source is specified. A3. Default Paper Size A4. To select an option. make sure that the paper loaded in the paper drawer matches the paper size selected for this setting. B5R. use [ ] or [ ] to select the desired paper size ➞ press [OK]. Using the Machine as a Printer 1 NOTE The default settings are indicated in bold. LTRR. A4R.) 1-4 Settings Menu . If no paper source has been selected through the application. DL. LTR. “Useful Functions and Settings. B5. LGL. IMPORTANT If you are printing from a computer that does not have the appropriate printer driver for the machine. ISO-C5. the machine displays an error message on the LCD display and suspends to perform further printing. If paper of the selected size is missing in any of the paper sources. A5R.” in the Reference Guide. the machine automatically selects the default printer setting for the paper size. ISO-B5 This setting defines the default paper size used when the paper size cannot be set from the printer driver in the computer. This machine has internally defined optimal print modes for each specified paper type. • Canon label paper is recommended for printing on labels. Transparency. IMPORTANT If you are printing from a computer that does not have the appropriate printer driver for the machine.Heavy Paper 2: 91 g/m2 to 105 g/m2 . If paper of the selected type is missing in any of the paper sources.Default Paper Type Plain.) NOTE • Use the following figures as a guideline to decide whether paper should be specified as Plain Paper or Heavy Paper: . Transparency.” in the Reference Guide. Bond. use [ . Color. Tracing Paper. (See Chapter 3. “Useful Functions and Settings. the machine automatically selects the default printer setting for the paper type.Heavy Paper 1: 81 g/m2 to 90 g/m2 . ] or [ ] to select the desired paper size ➞ press [OK]. Heavy Paper. make sure that the paper loaded in the paper drawer matches the paper type selected for this setting. • Two-sided printing is not available for Heavy Paper. Recycled. Settings Menu 1-5 1 Using the Machine as a Printer To select an option. Labels This setting sets the default paper type to be used for print jobs. the machine displays an error message on the LCD display and suspends to perform further printing.Heavy Paper 3: 106 g/m2 to 128 g/m2 • Canon transparency film is recommended for printing on transparencies.Plain Paper: 64 g/m2 to 80 g/m2 . If no paper source has been selected through the application. or Labels. On This setting selects one. B5R. B5. the document is printed on both sides of the paper. you can use the 64 g/m2 to 90 g/m2 paper. with the A4. the printing surface should be face down.If the paper is fed from a paper drawer. LGL. NOTE • In the 2-Sided Printing mode. . or paper with a logo (such as a cover sheet). 1-7. . • You can switch the paper feed method for paper loaded in the machine.” in the Reference Guide. A5R. A3.2-Sided Printing Off.If the paper is fed from the stack bypass. 1 Using the Machine as a Printer To select an option. the printing surface should be face up. you can use either the paper drawers or stack bypass as the paper source. (See Chapter 3.or two-sided printing. In the 2-Sided Printing mode. “Useful Functions and Settings. or EXEC paper loaded. LTR.) 1-6 Settings Menu . • In the 2-Sided Printing mode.” on p. see “Enabling the Duplex Unit-A1. B4. For help. use [ ] or [ ] to select the desired paper size ➞ press [OK]. STMTR. you must enable the optional Duplex Unit-A1 from the printer driver. • To perform 2-Sided Printing from a computer that is connected to the machine with a USB cable. • When printing on letterhead paper. IMPORTANT • The 2-Sided Printing mode is available only when the optional Duplex Unit-A1 is attached. pay attention to the printing surface as illustrated below. ● Windows Vista ❑ Click on the [Start] menu ➞ [Control Panel] ➞ [Hardware and Sound] ➞ [Printers]. Open the printer properties dialog box. Settings Menu 1-7 Using the Machine as a Printer 1 . you must manually enable the Duplex Unit-A1 to perform 2-Sided Printing. ● Windows Server 2008 ❑ Click on the [Start] menu ➞ [Control Panel] ➞ [Printers]. ● For Windows 2000 1 ❑ Click on the [Start] menu ➞ point to [Settings] ➞ click [Printers].Enabling the Duplex Unit-A1 If the machine is connected to a computer with a USB cable. ● Windows XP Home Edition ❑ Click on the [Start] menu ➞ point to [Control Panel] ➞ [Printers and Other Hardware] ➞ click [Printers and Faxes]. 2 Right-click the icon of the printer you installed ➞ click [Properties]. ● For Windows XP Professional/Server 2003 ❑ Click on the [Start] menu ➞ [Printers and Faxes]. 3 Click the [Device Settings] tab to display the [Device Settings] sheet ➞ select [Duplex Unit] ➞ click [OK]. For Windows 2000 Using the Machine as a Printer 1 1-8 Settings Menu . ■ Toner Saver Off. Off This setting smoothes the jagged outlines of characters and graphics. You can select from nine levels. NOTE The effects of image refinement may vary depending on the types of characters and graphics on the printed document. very light or finely detailed images may not be printed clearly. Settings Menu 1-9 Using the Machine as a Printer 1 Use [ ] or [ ] to select <Off> or <On> ➞ press [OK]. ±0 This setting adjusts the print density.Print Quality ■ Image Refinement On. ■ Density -4 to +4. On This setting enables or disables the toner saving feature. If <On> is selected. . Use [ ] or [ ] to select <Off> or <On> ➞ press [OK]. Enabling this feature uses less toner to print documents and may result in longer toner life. with level ‘±0’ (middle) being the default setting. NOTE If <On> is selected for <Toner Saver>. Select <Off> to disable the function. Pressing [ ] or [ ] makes the print image lighter or darker respectively. smoothing is performed before printing. • For two-sided printing. When binding for two-sided printing. Using the Machine as a Printer 1 When the binding position is on the long edge of the paper: Two-sided printing in portrait orientation Front Back Two-sided printing in landscape orientation Front Back When the binding position is on the short edge of the paper: Two-sided printing in portrait orientation Front Use [ Back Two-sided printing in landscape orientation Front Back ] or [ ] to select the desired page layout ➞ press [OK]. Use this setting in combination with the Margin setting (described below) to create a binding margin. Short Edge This setting determines whether the binding position is along the long edge or the short edge of the paper. NOTE • You cannot create a binding margin with this setting alone. the orientation of the image on the back side of the page may be changed by this setting.Page Layout ■ Binding Long Edge. the image orientation is automatically adjusted for correct layout. 1-10 Settings Menu . To create a margin along one of the edges of the paper.5 mm). [0 mm] [+] Center Center 1 [-] Center You can specify the edge along which the margin will be created in the <Binding> setting. The settings can be set between -50.0 mm in increments of 0.5 mm. Pressing [ ] decreases the value by 0. Hold down [ ] or [ ] to quickly and continuously scroll through the values. part of the image may be cut off.0 mm to +50.5 mm increments.0 mm (in increments of 0. Settings Menu 1-11 Using the Machine as a Printer Press [ .0 mm This setting sets the page margin in millimeters or inches. 0.■ Margin -50. Press [ ] to increase the width of the outside margin. NOTE Pressing [ ] increases the setting value in 0. ] to increase the width of the inside margin. IMPORTANT If this setting moves the image outside the printable area.0 mm and +50.5 mm. use this setting in combination with the <Binding> setting. You can set the paper orientation using the printer driver. (See Chapter 4. “Printing Functions.” in the Windows Printer Driver Guide.Combining the Binding and Margin Settings The figures below illustrate how the Binding and Margin settings are combined.) Using the Machine as a Printer 1 1-12 Settings Menu . Settings Menu 1-13 1 Using the Machine as a Printer Use [ . Collate This setting prints all pages of each copy before printing the next copy. Staple This setting prints all pages of each copy (collating). Some of the above options require the optional Finisher-U2 and are not available unless the Finisher-U2 is attached to the machine: : Available N/A: Not Available When Finisher-U2 Is Not Attached When Finisher-U2 Is Attached Group Collate Staple N/A Rotate + Group N/A Rotate + Collate N/A Offset + Group N/A Offset + Collate N/A You can select from several features when collating printed matter. and staples them together before printing the next copy. Staple. Rotate + Group This setting prints all copies of the same page before printing the next page. Collate. It rotates every other complete set of pages to indicate where each new set starts. Rotate + Group. Group This setting prints all copies of the same page before printing the next page. Offset + Group. Offset + Collate ] or [ ] to select the desired finishing mode ➞ press [OK].Finishing Group. Rotate + Collate. and rotates every other complete copy 90 degrees to indicate where each copy starts. 1 Using the Machine as a Printer Offset + Collate This setting prints all pages of each copy (collating). Examples of each Finishing option when printing three copies of a three page document: Group Collate Staple 1-14 Settings Menu Rotate + Group Rotate + Collate Offset + Group Offset + Collate .Rotate + Collate This setting prints all pages of each copy (collating). and offsets every other complete copy to indicate where each copy starts. Offset + Group This setting prints all copies of the same page before printing the next page. It offsets every other complete set of pages to indicate where each new set starts. B5. then the second job received printed next. or 11" × 17". A3. A3. set a longer error time out period (in seconds). B5. . the function may cause the machine to end a print job before the complete data is received. they will not be stapled. A4R. part of the print image may be cut off when the image is rotated. etc. • The Staple mode is available for selection if the paper size is A4. This setting is useful when the data for the current job has some error and prevents the machine from performing further printing. LGL. • The maximum number of sheets that can be stapled is 30 for A4R. A3. If the Error Time Out setting is enabled. You need to load the same size paper as the original in the paper drawers in both landscape and portrait positions. LTRR. LTRR. the optional Finisher-U2 must be attached. the image orientation and the staple position may not match. • When you are stapling paper in landscape orientation. B5. the data for the current job will be erased from the machine’s memory 20 seconds after the machine starts processing the data. On (1 to 300 sec). the current job will be discarded automatically in the specified period of time. the machine will not discard jobs automatically. or 11" × 17". or LTRR. LGL. and 50 for A4. • To use the Staple or Offset mode. B5R. the machine will not receive other print commands because it performs printing in the chronological order. • Offset + Group and Offset + Collate are available for the following paper sizes: A4. IMPORTANT • If a job that consists of a large amount of data is sent from a computer. If you do not. A4R. In this case. LTR. B4. and 11" × 17". In this case. all the sheets will be printed in the orientation that the loaded paper is in. the first job received is printed first. B4. B4. you will not be able to make copies until print jobs that use the Staple mode are complete. LTRR. LGL. For example.Error Time Out Off. if <Error Time Out> is set to ‘On’ and ‘20 sec’. LTR. 15 Sec The Error Time Out setting enables the machine to discard a print job that remains in the machine’s memory after a specified period of time. • Rotate + Group and Rotate + Collate are available for selection if the paper size is A4. B5. If the number of sheets is greater than the limit. • If <Off> is selected. and LTR. If <Error Time Out> is set to ‘Off’. A4R. Settings Menu 1-15 1 Using the Machine as a Printer NOTE • Rotate modes are not available if the machine is equipped with the optional Finisher-U2. LTR. • If Rotate + Group or Rotate + Collate is selected. Auto Size Detection 1 Using the Machine as a Printer Off. according to the following table: Printer Driver Setting Substitute Paper Letter A4 A4 Letter 11" × 17" A3 A3 11" × 17" NOTE The machine does not use substitute paper if the above substitute paper is not loaded in the machine’s paper drawers. If the Auto Size Detection setting is enabled. as this may damage the machine’s memory. the settings are not initialized. 1-16 Settings Menu . Yes The menu settings can be returned to the factory defaults by initializing the printer settings. Initializing the Printer No. If <No> is selected. IMPORTANT Do not turn OFF the machine while the settings are being initialized. the machine will automatically substitute paper of an available size for the missing. If <Yes> is selected. the settings are initialized.NOTE When a job is being processed. the Processing/Data indicator blinks on the control panel. On Paper of the selected size in the printer driver may be absent in any of the machine’s paper drawers. ● If the machine has multiple jobs: ❑ Proceed to step 2. 2 Status Copy Printer Report Copy Paused Waiting Waiting Waiting Use [ ] or [ ] to select the job you want to cancel ➞ press [OK]. NOTE • The current job is listed first on the Status screen. Using the Stop Key You can cancel a print job using the Stop key.Canceling a Print Job NOTE Several prints may be output even after you canceled a job. 1 Press (Stop). Using other character codes may cause characters garbled on the LCD display. • The LCD display can display characters in ASCII code. ● If the machine is handling only one job: ❑ Proceed to step 4. 1-17 . • The messages displayed on the Status screen are as follows: .<Waiting> = Reserved jobs Canceling a Print Job 1 Using the Machine as a Printer There are several ways to cancel a job. This section describes how to cancel a job using the Stop key and using the System Monitor screen. .<Paused> = Current job that has been temporarily stopped by pressing (Stop).<Printing> = Current job . ” in the Reference Guide. “Troubleshooting. For instructions on clearing paper jams in the optional feeder. 1 Using the Machine as a Printer 4 Use [ ] or [ press [OK]. Yes No NOTE • If you do not want to cancel the job. 2 1-18 Check System Status Device Copy Print Network Information Canceling a Print Job Use [ ] or [ press [OK]. . Cancel? ] to select <Yes> ➞ The job is canceled.3 Job Status Details Cancel Status: Waiting Dept. Select and cancel one job at a time. ID: 0000001 Type: Printer Use [ ] or [ ] to select <Cancel> ➞ press [OK]. press [ ] or [ ] to select <No> ➞ press [OK]. see Chapter 7. ] to select <Print> ➞ The Print Status/Log screen appears. Using the System Monitor Screen You can cancel a print job from the System Monitor screen during printing or while it is waiting to be processed. The Cancel screen appears. The System Monitor screen appears on the LCD. • You cannot select multiple jobs and cancel them all at once. 1 Press [System Monitor]. • Pressing (Stop) while the machine is scanning an original placed in the optional feeder may cause a paper jam. <Waiting> = Reserved jobs 5 Job Status Details Cancel Status: Waiting Dept.<Printing> = Current job . 4 Status Copy Printer Report Copy Printing Waiting Waiting Waiting Use [ ] or [ ] to select the job you want to cancel ➞ press [OK]. • The messages displayed on the Status screen are as follows: . NOTE • The current job is listed first on the Status screen. Canceling a Print Job 1-19 Using the Machine as a Printer 1 . just press [OK]. see Chapter 2. NOTE On the Job Status Details screen. The Status screen appears. For more information. The Cancel screen appears. If there is only one print job. The Job Status Details screen appears.3 Print Status/Log Status Log Use [ ] or [ ] to select <Status> ➞ press [OK].<Paused> = Current job that has been temporarily stopped by pressing (Stop). “Basic Operations. • The LCD display can display characters in ASCII code. Using other character codes may cause characters garbled on the LCD display. ID: 0000001 Type: Printer Use [ ] or [ ] to select <Cancel> ➞ press [OK]. . you can also check the details of the selected job.” in the Reference Guide. . Cancel? ] to select <Yes> ➞ If you do not want to cancel the job.6 Use [ ] or [ press [OK]. Yes No The selected job is canceled. 1 Using the Machine as a Printer NOTE • You cannot select multiple jobs and cancel them all at once. Repeat steps 4 and 6 to cancel another job. 7 1-20 Press Canceling a Print Job (Reset) to return to the Standby display. • The LCD display can display characters in ASCII code. Using other character codes may cause characters garbled on the LCD display. Select and cancel one job at a time. select <No> to return to the previous display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 2-1 . . . . . . . . . . . . . . . . . . . . . contact your local authorized Canon dealer. . . . . . . . . . . . . . . . . . . .Troubleshooting 2 CHAPTER This chapter describes printing problems that can be solved by following a few simple procedures. . . . . . . . . . . . . . . . . 2-5 Correcting Poor Print Quality .2-4 Other Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . Do not attempt to solve problems other than those described in this chapter. .2-2 Print Problems . . If you cannot solve a problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Printer Trouble . . . . . . . . . . . . . . . . Remedy Check the power switch to ensure that the machine is turned ON. Printing Problems . Consult an electrician or the local power company. Cause 2 Power cord is not connected. Remedy Check the AC outlet. If you are using a power strip. we recommend that you resolve with the following remedies. Remedy Check the power cord and be sure it is connected at both ends. Cause 3 No power at the AC outlet. ensure that the power lead is connected at the source and turned ON. NOTE Please contact your local authorized Canon dealer if a problem persists. or if you encounter problems not listed in the following sections. Troubleshooting 2 Printer Trouble Indicators off and display blank. 2-2 Cause 1 Power switch is not turned ON.Printing Problems If you have difficulties in printing. Cause The total number of pages in all jobs has exceeded the limit which can be processed. then print again. Remedy Take appropriate measures according to the message on the LCD display. (When Inner 2 Way Tray-E2 is set up.) Remedy Remove the paper in the tray. or wait until those jobs are finished. cancel other jobs being processed. Then print it again. Remedy Look at the message on the LCD display and act accordingly. then print again. Cause There is a problem with the machine or the software.” in the User’s Guide. Printing Problems 2-3 2 Troubleshooting Cause 1 . Cause 5 Paper in the drawer or the stack bypass has run out. Output tray is full of paper during the print job. Or an appropriate paper size you have set for enlarging or reducing the copy is not set. Remedy Check the cable connection between the host computer and the machine. The machine does not work. the selected tray is full of paper. Cause 2 The machine and host computer are not properly connected. Cause 4 The paper size set in the drawer is different from the paper size you have set up in the application software. Remedy 1 Delete other processes. You cannot print a job or store a job. Then print it again.Printing does not start. Remedy Load more paper. (See Chapter 1. “Before You Start Using This Machine. Remedy 1 Change the paper in the selected drawer to the paper size you have set in the application software (or to the size you have set for enlarging/reducing copy). Remedy 2 Divide the job.) Cause 3 A failure occurred in the machine or an optional device. Remedy 2 Select the drawer with the appropriate paper size you have set up in the application software (or to the size you have set for enlarging/reducing copy). “Basic Operations. Cause You may be using unsuitable paper.) Print Problems Troubleshooting 2 Cause Printer not using the font you want. Remedy Always use paper that is suitable for the machine. (See “Symbol Sets Supported.” on p.) Printing garbled text.” in the Reference Guide. “Basic Operations. “Appendix. Remedy Ensure that the paper you are using meets the specifications. 2-4 Cause 1 If different portions of the text are garbled every time you print. or multiple sheet feed errors. turn it over. Cause You have specified a font that is not available. the interface cable may be too long. and spurious noise is corrupting the data. Remedy Check whether the font you specified is available with the machine.) Remove the paper stack.” in the Reference Guide. Remedy Using a USB cable of 3 meters or shorter is recommended. 3-3.” in the Reference Guide. (See Chapter 8. Remedy Plug the machine into a different outlet or consult a qualified technician to install a noise filter.) One edge of the document is cut off. (See Chapter 2. incorrect feeding. If your USB cable is longer than this. (See the application software manual. such as a photocopier. Printing Problems . replace it with a shorter one. Remedy Use your software application to adjust the margins of the page. shredder or air conditioner.Paper excessively curled after coming out of the machine. Cause 2 The machine is plugged into an outlet shared with another electrical device capable of generating noise.) High jam rates. You may be using paper that curls too easily. reload in the drawer and try again. Cause You are trying to print something outside the printable area of the page. Check and ensure that your software application is not trying to print graphics or text outside the printable area. (See Chapter 2. ) Cause 2 <Toner Saver> is set to ‘On’. “Routine Maintenance. “Routine Maintenance.” in the Reference Guide.) Printed pages are dirty or have white specks. Remedy Adjust the toner density and print the data again. or the toner is not evenly distributed inside the cartridge. (See “Print Quality.” in the Reference Guide. (See Chapter 6. Remedy Clean the fixing roller.) Black spots on the front and back of the printed pages Cause The fixing roller inside the fixing assembly unit may be dirty. .” on p.) The printout is too light or too dark. 1-9. (See “Print Quality. Remedy Contact your local authorized Canon dealer. Remedy Clean the fixing assembly inside the machine. “Routine Maintenance.” on p.) Black stripes appear on multiple sheets in sequence Cause The life of the cartridge is old or damaged. (See Chapter 6. (See Chapter 6. Remedy Set <Toner Saver> to ‘Off’ and print the data again.” in the Reference Guide. Remedy Replace the Toner Cartridge. Cause The fixing roller inside the fixing assembly has become dirty with toner dust. Cause 1 The toner density settings are not correct.Other Print Problems Correcting Poor Print Quality Cause The level of toner remaining in the toner cartridge may be low. 1-9. Other Print Problems 2-5 Troubleshooting 2 Printed text faded or streaked with white. Troubleshooting 2 2-6 Other Print Problems . . . . . . . . .3-5 Software Specifications . . . . . . . . . . . . . . . . . . . . .3-5 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Symbol Sets Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Appendix 3 CHAPTER This chapter summarizes the specifications of the machine and contains the index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Settings Menu . . . . . . . . . . . . . . . . . . 3-3 ISO Substitution Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 3-1 . . . . . . . . 3-5 Controller Specifications . . . . . . . . . . . . . . . . . . . . On p. Color. A5R. Finishing Group. Printer Settings Menu . B4. B5. Bond. STMTR. 15 sec p. Collate. B5R. Heavy Paper. 1-16 Initialize Printer Select <Yes> or <No>. 1-9 Density -4 to +4. 1-6 Image Refinement On.0 mm Print Quality Page Layout Staple*2. 1-11 Group*3. Offset + Group*2 p. 1-10 Margin mm: -50. *3 The Rotate modes are not available when the optional Finisher-U2 is attached. COM10. 1-16 *1 The 2-Sided Printing mode is available only when the optional Duplex Unit-A1 is attached. Monarch.) Additional Functions Applicable Page Available Settings Printer Settings Appendix 3 Default Paper Size A4. *2 The Staple and Offset modes are available only when the optional Finisher-U2 is attached. 1-15 Auto Size Detection Off. LTR. ±0 p. 1-9 Toner Saver Off. Offset + Collate*2. 1-9 Binding Long Edge.0 mm to +50.0 mm. 3-2 p. p. Off. Tracing Paper. A3. 1-4 Default Paper Type Plain. On p. Labels p. LGL. A4R. LTRR. Recycled. EXEC. Rotate + Rotate + Collate*3.Printer Settings Menu The following table lists all settings of the Printer Settings menu. On p. ISO-C5. ISO-B5 p. 1-5 2-Sided*1 Off. Short Edge p. (The default settings are indicated in bold. DL. 1-13 Error Time Out On (1 to 300 sec). Off p. Transparency. 0. ISO Substitution Table Appendix 3 The shaded characters in the table are replaced with the corresponding ones in the following table according to the graphic set used.Symbol Sets Supported This section provides a list of the character code tables for the characters in each symbol set. Symbol Sets Supported 3-3 . Appendix 3 3-4 Symbol Sets Supported . and right edges of the envelope. bottom.Specifications This section lists the specifications of the machine. left. and right edges of the Area paper. Controller Specifications ARC 128 MHz 3 Memory Capacity (RAM) DDR: 64 MB (ROM) Flash: 8 MB Host interface One USB2. and 10 mm from the top. bottom. Specifications 3-5 .0 High Speed connector Appendix CPU Software Specifications Printer Language UFRII LT Effective Printable Reduced to 5 mm from the top. left. 1-6 Image Refinement. 1-16. 1-9. 1-9. 3-2 3-6 Index . 1-10. 1-13. 1-10. 1-5. 3-2 Density. 1-9. 3-3 System Monitor. 3-2 F Finishing. 1-4. 3-2 T Toner Saver. 3-2 Printer Settings Overview. 3-2 Duplex Unit-A1. 3-2 2-Sided Printing. 1-7 S Symbol Sets. 3-2 D Default Paper Size. 1-18 E Error Time Out. 3-2 B Binding. 1-9. 1-16. 3-2 Print Quality. 3-2 Default Paper Type. 3-2 ISO Substitution Table. 1-11. 3-2 M Margin. 3-2 P Page Layout. 1-15.Index Appendix 3 Numerics I 2-Sided. 3-2 Initialize Printer. 3-3 A Auto Size Detection. LTD 19/F. Hunghom. China CANON SINGAPORE PTE. INC. LTD. Canada CANON EUROPA N. 30-2.com/ for details on your regional dealer) CANON LATIN AMERICA. LTD 1 Thomas Holt Drive. Tokyo 146-8501. The Metropolis Tower. Shimomaruko 3-chome. Japan CANON U.CANON INC. INC. NY 11042. U.A.W. LTD 15F Jinbao Building No. Beijing 100005. Australia CANON CHINA CO. The Netherlands (See http://www. CANON CANADA INC.A.S. 1 HarbourFront Avenue #04-01 Keppel Bay Tower.89 Jinbao Street. Kowloon. 2008 . 6390 Dixie Road Mississauga.S. 703 Waterford Way Suite 400 Miami.S. Hong Kong USRM1-4159-02 © CANON INC.S.. Florida 33126 U..V. Ontario L5T 1P7.canon-europe. 10 Metropolis Drive. North Ryde. Bovenkerkerweg 59-61 1185 XB Amstelveen. Lake Success. N. Singapore 098632 CANON HONGKONG CO. Sydney. Dongcheng District..A. One Canon Plaza. CANON AUSTRALIA PTY. Ohta-ku.. 2113.