Training Catalogue2015 [Tapez un texte] ABOUT ASTELLIA Astellia is a leading provider of network and subscriber intelligence enabling mobile operators to drive customer experience and business performance. Astellia’s vendor-independent real-time monitoring and troubleshooting solution covers end-toend 2G, 3G and 4G from radio access to core network. Astellia’s scalable products and expert services address the needs of operators’ full value chain: CEM, network performance, customer care, marketing and commercial. Leveraging its experience gained through 5,000 audits carried out globally and its partnership with more than 200 operators, Astellia brings service providers actionable mobile intelligence designed to deliver first class services, improve network performance and maximize revenues. Headquartered in France, Astellia has a worldwide presence with offices in Brazil, Canada, India, Lebanon, Russia, Singapore, South Africa, Spain and USA. [Tapez un texte] NETWORK & SUBSCRIBER INTELLIGENCE Nova is Astellia’s real-time monitoring and troubleshooting solution for multi-vendor and multitechnology mobile networks (2G, 3G, 4G). Nova brings unique network and subscriber intelligence to improve customer experience and mobile operators' business performance, optimize end-to-end network performance, service quality and enhance subscriber satisfaction (Net Promoter Score). Nova provides operators with capabilities to detect, correlate, analyze, report and troubleshoot issues related to network performance, handset behavior and subscriber usage. Nova meets Operations & Engineering's requirements, but also those of Customer Service, Marketing & Commercial teams. NETWORK OPS & ENGINEERING CUSTOMER SERVICE • Optimize E2E network QoS with independent & reliable metrics • Reduce CAPEX & OPEX • Handle complaints efficiently • Reduce churn risk • Increase customer satisfaction MARKETING CUSTOMER VALUE • Create offers adapted to customers’ usage • Increase revenues COMMERCIAL • Increase HVC revenues • Manage SLAs • Value your customers Astellia’s solution also offers a wide range of associated services such as audits (CEM, performance, revenue assurance, fraud detection...), product customization to ensure the solution fits operators’ processes and decision paths as well as training sessions. Analysis Query, KPI and dashboards customization CUSTOMIZATION CONSULTING SERVICES Assessment with recommendations (CEM, performance, swap, …) SYSTEM ADMINISTRATION Astellia solution administration outsourcing MONITORING SOLUTION Skill transfer: Analysis methodology, 2G, 3G, 4G technologies TRAINING [Tapez un texte] ASTELLIA TRAINING CENTER Astellia provides year round training opportunities, either at customer premises or at Astellia’s offices. This allows customers’ employees to gain the knowledge and skills required for their particular area of expertise. They can choose from a wide range of training courses and formats: TELECOM TRAINING In the fast-paced telecom industry good knowledge of the specificities of wireless network technologies is an important competitive advantage. Telecom Trainings provide trainees with a clear understanding of the latest developments in mobile technologies. As Astellia’s instructors spend the major part of their time carrying out consulting services, their classes are illustrated with real customer case studies from over the world. These telecom trainings are addressing the following topics: - 2G, 3G,4G technologies - Radio, Access, Core networks - Signalling, User Plane, Protocols Objectives: Update knowledge and skills on mobile network technology evolutions PRODUCT TRAINING Astellia provides tailor made methods to leverage use of the entire Nova suite for both Astellia’s solution administrators and users. Courses combine lectures, customer case-studies and practical exercises for trainees to leave with the knowledge they need to accelerate adoption, lower administration costs and impact business results. Thanks to these product trainings operators will maximize their Nova solution investment. Product trainings focus on: - Product description: user interface, feature, menu navigation... - Product usage: optimization methodology, tricks & tips, dashboard & metrics creation... Objectives: Take full advantage of the Astellia solution This document provides the list of generic telecom & product training sessions as well as a brief summary of their contents. Customized training sessions can be defined to fit perfectly specific needs. For more information, please contact us! Email:
[email protected] Tel: +33 299 048 060 ............................................................................................................................................................................................................................................. 14 GPRS Signalling & Protocols ................ 7 LTE/EPC Overview ................................................................................................................................................................................................................................. 11 UMTS Overview ............................................................................... 9 LTE Radio Optimization ... 16 Introduction to mobile networks ............................................................................................................................................................................................................ 10 LTE/EPC Signalling & Protocols ...................................................................................................................................................................................................... 8 LTE Radio Interface ......................................................................................................................................................[Tapez un texte] Table of contents Telecom Training ............ 17 ................................................................ 15 GSM Signalling & Protocols ............................. 12 UMTS Radio Optimization ............................................................................................................... 13 UMTS Signalling & Protocols ................................ ............................................................................................................ 36 T&A User ............... 20 Nova EPC ................................................................................................................................................................................... 39 Nova Solution Administration ..................................................................................................................................................... 23 Nova UMTS. 28 Packet Service Monitoring ................................................. 45 VIP Care Administration ............................ 44 Manta ................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... 30 Cigale GSM .................... 37 VIP Care User......................................................................................................................................................................................................... 21 Nova Usage Analytics ............................................................................................................................................................................................................................................................................................................ 40 Neptune ...................................................................................................................................................................................... 34 Cigale Abis ............................................ 29 Cigale Core CS...................................................................................................................... 41 Ocean................................................. 27 Roaming RAN ............................................................... 46 ..... 22 Nova Core CS................................................................................................................................................................... 35 Cigale eUTRAN ........................................... 32 Cigale Iu................................................................................................................... 19 Nova Care ............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... 43 T&A Administration ................................................................................................. 26 Nova Alerter ............................ 18 Nova Customer Analytics................................................................................................................................................................................[Tapez un texte] User Training . 24 Nova RAN Optimizer ............ 38 Administrator Training ......................................... 42 Astellia Solution Administration............................... 245 Nova Explorer ................................................................................................................................................................................ 33 Cigale Iub ................................................................................................................................................................................................................................................................................................... 31 Cigale GPRS................................................................................................................................. Telecom Training s . procedures and services of LTE/EPC networks - Describe and understand the main procedures - Describe the mobility features supported by LTE Location On customer site or Astellia headquarters Contact training@astellia. strengths and limitations) and provides a strong LTE background with a global description of the LTE network and evolutions (VoLTE. This course also examines the evolving role of LTE (including its capabilities.com Tel. +33 299 048 060 COURSE OUTLINE - LTE description - LTE/EPC network architecture - QoS and Bearers management - Radio interface description - Services in LTE - Voice Over LTE description - Channel description and mapping - Basic procedures - LTE Advanced description 8 Telecom . this course provides a solid basis for those who need to understand the global system behavior.Training Center Table of contents LTE/EPC Overview COURSE DESCRIPTION Duration 2 days Number of participants 12 Technical level Covering LTE technologies. including network architecture evolution. consultants and managers who want to get the basic knowledge to understand the architecture. LTE Advanced) OBJECTIVES After having successfully completed the course. the attendees will be able to: - Understand the main evolutions from 3G to LTE - Describe the LTE network architecture Pre-requisites - Describe and understand the principles of Qos and bearers management Basic UMTS knowledge - Describe and understand LTE air interface - List the main services offered by LTE network Who should attend? - List the different channels and understand the associated mapping Telecom engineers. functionalities of each network elements and LTE procedures description. It provides detailed information about the evolved radio access interface. MAC and Physical layer) Master different e-UTRAN procedures (acquisition. Location On customer site or Astellia headquarters Contact training@astellia. and optimization engineers. RLC. PDCP. the attendees will be able to: Pre-requisites - Good knowledge of radio basics and EPS system architecture. +33 299 048 060 - Describe the e-UTRAN architecture and explain in details roles of different nodes Understand different protocols of LTE air interface (RRC. The course covers different aspects of LTE air interface through seven sections from radio interface overview to deep explanation of both uplink and downlink operations. Technical level OBJECTIVES After having successfully completed the course.com Tel. - Who should attend? LTE RF design. DL/UL transmission) Identify LTE mechanisms to enhance performances such as MIMO. performance. random access. e-UTRAN.Training Center Table of contents LTE Radio Interface COURSE DESCRIPTION Duration 3 days Number of participants 12 This is a detailed two-day course containing all the relevant information required for telecommunication professionals wanting to learn about the LTE radio interface. CQI and HARQ Identify different mobility and power control procedures Describe the different features associated to the LTE advanced COURSE OUTLINE - LTE architecture Overview - Air Interface protocols - LTE Air Interface Essentials - System Acquisition and Access - Downlink Operations - Uplink Operations - Mobility and Power Control - LTE Advanced Telecom 9 . the attendees will be able to: Pre-requisites LTE air interface basics and RF optimization principles. performance. Number of participants Through five sections. 12 Technical level OBJECTIVES After having successfully completed the course. investigate degradations and enhance network quality Deep understand SON features and their impact on network KPIs Who should attend? LTE RF design.Training Center Table of contents LTE Radio Optimization COURSE DESCRIPTION Duration 2 days This LTE Radio Optimization course provides knowledge and skills needed for successful delivery of LTE network optimization activities.com Tel. COURSE OUTLINE . +33 299 048 060 10 Telecom . Location - RF optimization process On customer site or Astellia headquarters - LTE RAN KPIs - LTE RAN parameter tuning - LTE troubleshooting use cases - LTE SON optimization Contact training@astellia. the course provides a deep understanding of LTE radio optimization from identifying performances degradations to how to enhance network quality by taking appropriate optimization step. - List LTE RF Optimization Objectives Understand RF Optimization Process Define LTE RF KPIs and map them to RAN counters Tune LTE radio parameters Master how Radio Optimization in LTE helps to trouble shoot and improve defined KPIs Analyze KPIs. and optimization engineers. For each procedure. +33 299 048 060 11 Telecom . identify their location in a LTE/EPC network.com Tel. Number of participants All main procedures between mobile station and network are described from end to end and step by step.Training Center Table of contents LTE/EPC Signalling & Protocols COURSE DESCRIPTION Duration 2 days This course provides to the participants a detailed description of all the protocols used on the different interfaces of a LTE/EPC network. 12 This training will be delivered by one of the Astellia experts who have accumulated a large experience thanks to the different audits they have performed on many mobile networks all over the world. consultants and managers who want to get in depth knowledge on LTE/EPC signalling procedures and associated protocols Location On customer site or Astellia headquarters After having successfully completed the course. Technical level OBJECTIVES Pre-requisites Basic knowledge on LTE/EPC network architecture Who should attend? Telecom engineers. this presentation is associated to a list of case studies showing some examples of failures. - Describe the characteristics and function of each protocol - Explain the different steps of the main procedures - Perform investigation on typical failure cases COURSE OUTLINE - LTE/ EPC network architecture overview - Protocols in a LTE/EPC network - Signalling procedures - Case studies Contact training@astellia. the attendees will be able to: - Describe the architecture of a LTE/EPC network and the main function of each network element - List the different protocols. This course also examines the evolving role of 3G (including its capabilities. consultants and managers who want to get the basic knowledge to understand the architecture. This course provides an advanced technical overview of the current and future 3G technologies.Training Center Table of contents UMTS Overview COURSE DESCRIPTION Duration 2 days Number of participants 12 Technical level 3G systems and services have a significant impact on the mobile telecommunication industry. this course provides an excellent basis for those who need to understand the scope.com Tel. the attendees will be able to: Who should attend? Telecom engineers. Pre-requisites OBJECTIVES Basic GSM and GPRS knowledge After having successfully completed the course. strengths and limitations) and provides a strong 3G background with a global description of the UMTS network and evolutions. business drivers and rollout strategies for 3G systems. Covering 3G technologies. procedures and services of 3G networks - Describe the 2G network architecture - Understand the evolution from 2G to 3G - Describe the basics of UMTS network architecture - Describe the Core Network and Iu interface procedures - Describe the UTRAN and Iub interface procedures - Describe the radio interface - Understand the R5/R6 evolution of the UMTS network (HSDPA/HSUPA) COURSE OUTLINE Location - Mobile networks from 2G to 3G On customer site or Astellia headquarters - UMTS network architecture - UMTS radio interface description - UMTS Core network description - UTRAN description - UMTS network evolutions Contact training@astellia. implementation options. +33 299 048 060 12 Telecom . and optimization engineers. 12 Technical level OBJECTIVES After having successfully completed the course. Location On customer site or Astellia headquarters - Describe UMTS radio interface - Understand RF optimization principles and procedures - List different tools used for UMTS radio optimization - List KPI and counters impacting UMTS radio network quality - Identify RF performances degradation issues - Tune UMTS radio parameters in order to enhance network performances - Discuss practical cases of optimization issues and solutions COURSE OUTLINE - UMTS RF basics - UMTS optimization cycle - Radio performances analysis Contact - UMTS radio network parameters tuning training@astellia. Who should attend? UMTS RF design. Number of participants Through five sections. the course provides a deep understanding of UMTS radio optimization from identifying performances degradations to how to enhance network quality by taking appropriate optimization step. +33 299 048 060 - Optimization issues and solutions 13 Telecom . the attendees will be able to: Pre-requisites UMTS air interface basics and RF optimization principles.com Tel. .Training Center Table of contents UMTS Radio Optimization COURSE DESCRIPTION Duration 2 days This UMTS Radio Optimization course provides knowledge and skills needed for successful delivery of UMTS network optimization activities. performance. - Describe the characteristics and function of each protocol - Explain the different steps of the main procedures - Perform investigation on typical failure cases COURSE OUTLINE Location On customer site or Astellia headquarters Contact - UMTS Network Overview - Protocols in UMTS Network - Signalling procedures - Case studies
[email protected] Center Table of contents UMTS Signalling & Protocols COURSE DESCRIPTION Duration 3 days This course provides to the participants a detailed description of all the protocols used on the different interfaces of a UMTS network for both circuit and packet parts. Technical level This training will be delivered by one of the Astellia experts who have accumulated a large experience thanks to the different audits they have performed on many mobile networks all over the world. Number of participants All main procedures between mobile station and network are described from end to end and step by step. Pre-requisites OBJECTIVES Basic knowledge on UMTS architecture After having successfully completed the course. 12 For each procedure. consultants and managers who want to get in depth knowledge on UMTS signalling procedures and associated protocols - Describe the architecture of UMTS network and the main function of each network element - List the different protocols. +33 299 048 060 14 Telecom . the attendees will be able to: Who should attend? Telecom engineers. this presentation is associated to a list of case studies showing some examples of failures.com Tel. identify their location in a UMTS network. from radio access to core network. +33 299 048 060 15 Telecom . Pre-requisites OBJECTIVES Basic knowledge on GPRS network architecture After having successfully completed the course. 12 For each procedure. Number of participants All main procedures between mobile station and network are described from end to end and step by step.com Tel. identify their location in a GPRS network.Training Center Table of contents GPRS Signalling & Protocols COURSE DESCRIPTION Duration 1 day This course provides to the participants a detailed description of all the protocols used on the different interfaces of a GPRS network. this presentation is associated to a list of case studies showing some examples of failures. the attendees will be able to: Who should attend? Telecom engineers or consultants who want to get in depth knowledge on GPRS signalling procedures and associated protocols - Describe the architecture of a GPRS network and the main function of each network element - List the different protocols. Technical level This training will be delivered by one of the Astellia experts who have accumulated a large experience thanks to the different audits they have performed on many mobile networks all over the world. - Describe the characteristics and function of each protocol - Explain the different steps of the main procedures - Perform investigation on typical failure cases COURSE OUTLINE Location On customer site or Astellia headquarters - GPRS Network Overview - Protocols in GPRS Network - Signalling procedures - Case studies Contact training@astellia. +33 299 048 060 16 Telecom . Number of participants All main procedures between mobile station and network are described from end to end and step by step. Technical level This training will be delivered by one of the Astellia experts who have accumulated a large experience thanks to the different audits they have performed on many mobile networks all over the world. the attendees will be able to: Who should attend? Telecom engineers or consultants who want to get in depth knowledge on GSM signalling procedures and associated protocols - Describe the architecture of a GSM network and the main function of each network element - List the different protocols. from radio access to core network.com Tel. identify their location in a GSM network. 12 For each procedure.Training Center Table of contents GSM Signalling & Protocols COURSE DESCRIPTION Duration 2 days This course provides to the participants a detailed description of all the protocols used on the different interfaces of a GSM network. - Describe the characteristics and function of each protocol - Explain the different steps of the main procedures - Perform investigation on typical failure cases COURSE OUTLINE Location - GSM Network Overview On customer site or Astellia headquarters - Protocols in GSM Network - Signalling procedures Contact - Case studies training@astellia. this presentation is associated to a list of case studies showing some examples of failures. Pre-requisites OBJECTIVES Basic knowledge on GSM network architecture After having successfully completed the course. GPRS UMTS and LTE/EPC). GPRS. especially thanks to 3G and 4G technologies that played a major role in the unification of the mobile networks. EPC procedures. Network architecture. OBJECTIVES After having successfully completed the course. GPRS procedures) - UMTS Overview (Evolution to 3G. COURSE OUTLINE - Definition & main specifications - Cellular coverage principles Location - GSM Overview (Network architecture. the attendees will be able to: - Understand the general specifications of the GSM. VoLTE introduction) Contact training@astellia. Main concepts. UMTS and LTE/EPC technologies - Understand the evolution from 2G to 3G and 4G - Understand the Radio Interface principles for the different technologies - Understand and explain the technologies performances Pre-requisites Basic knowledge on Who should attend? Telecom engineers. GPRS and UMTS and LTE/EPC specifications - Describe the GSM.com Tel. Radio interface description. Radio interface description. This course provides a strong knowledge on the mobile networks (GSM. Services like data and multimedia have evolved. +33 299 048 060 17 Telecom . mobile are all around the world. procedures and services of mobile networks from 2G to 4G. involving GSM. Main procedures) On customer site or Astellia headquarters - GPRS Overview (Main specifications. consultants and managers who want to get the basic knowledge to understand the architecture. GPRS. This course also examines the architecture of these networks by focusing on the network and the associated services.UMTS and LTE/EPC architectures - Understand the main protocols related to these technologies - Understand & Explain the interchanges over the networks. Radio Interface principles.Training Center Table of contents Introduction to mobile networks COURSE DESCRIPTION Duration 2 days Number of participants 12 Technical level For several decades now. mobile services as well as their evolutions. UMTS Evolution HSDPA & HSUPA) - LTE/EPC Overview (Main specifications. User Training . Contact training@astellia. the attendees will be able to: Pre-requisites - Understand Nova Customer Analytics solution architecture and the interaction between components Basic telecommunications knowledge of the GSM / GPRS / UMTS/ EPC networks and protocols - Describe Customer Analytics configuration and administration - Troubleshoot CEM solution installation and configuration - Describe the architecture solution and monitored interfaces - Use Nova Customer Analytics GUI - Create subscribers groups and associate SLA - Characterize mobile telecommunications services quality Who should attend? Anyone from technical customer care or marketing department who will have to use Nova Customer Analytics for analysis and troubleshoot of the activity of specific customers. handset and service usage. Number of participants This course provides a strong knowledge on Nova Customer Analytics and describes the method to evaluate QoE from a group of subscribers down to individual subscribers. COURSE OUTLINE - Nova Customer Analytics architecture - Nova Customer Analytics configuration and administration principles Location - Nova Customer Analytics GUI description On customer site or Astellia headquarters - Subscribers groups and SLA management - Services quality analysis.Training Center Table of contents Nova Customer Analytics COURSE DESCRIPTION Duration 2 days Nova Customer Analytics allows operators to quickly resolve network problems that affect high-value and corporate subscribers. 8 Technical level OBJECTIVES After having successfully completed the course. +33 299 048 060 19 User . taking into account their location.com Tel. COURSE OUTLINE - Nova Care introduction - Nova Care architecture and principles On customer site or Astellia headquarters - Nova Care statistics - Nova Care Graphical User Interface Contact - Investigation methodology with Nova Care training@astellia. OBJECTIVES After having successfully completed the course. the attendees will be able to: Pre-requisites Basic Telecommunication knowledge on mobile networks. Nova Care enables agents to get a better understanding of the problem experienced by any complaining subscriber and make them feel they are valued and thus reduce the customers’ frustration when problems are experienced.com Tel.Training Center Table of contents Nova Care COURSE DESCRIPTION Duration 1 day Number of participants 8 Technical level Designed for Customer Service and Technical Support teams. +33 299 048 060 20 User . Who should attend? Agents from customer care team or technical support teams in charge of customer complaints. Location - Understand Nova Care solution objectives. key benefits and value added - Describe the basic concept and principle of operation of Nova Care - Characterize mobile telecommunications services quality - Use Nova Care solution - Respond to customer complaints using Nova Care. Nova Care provides subscriber experience overview assessments and fast customer complaint analysis. Nova EPC allows mobile operators to manipulate big data and bring real-time business knowledge across the organization by providing capabilities to detect.com Tel. the attendees will be able to: - Describe and understand the EPC architecture and the main basic procedures - Describe the architecture of Nova EPC solution - Perform high level Analysis by using the Nova EPC viewers (Analytics.Training Center Table of contents Nova EPC COURSE DESCRIPTION Duration 3 days Number of participants 8 Technical level Pre-requisites Good telecommunications knowledge of the 4G networks (in particular protocols involved in the EPC interface) Who should attend? Anyone from technical department (optimization. O&M. Explorer. troubleshoot and report issues related to network performances. Alerter) - Manage the KPI’s available in the Nova EPC viewers COURSE OUTLINE - EPC Architecture & basic procedures - Nova EPC architecture Location - Introduction to CDR and statistics On customer site or Astellia headquarters - Nova Manager - Nova Explorer - Nova Analytics - Nova Alerter Contact training@astellia. analyze. This course provides a strong knowledge on Nova EPC and describes the investigation methodology to lead the user from high level KPIs to protocol decoding. +33 299 048 060 21 User . Quality…) who will have to use Nova EPC for troubleshoot and optimization of a 4G Network Astellia Nova solution helps operators overcome the technical challenges they might face when deploying their LTE services. OBJECTIVES After having successfully completed the course. handset behaviour and subscriber usage. the attendees will be able to: - Understand Nova Analytics UP PS Solution - Configure each product of the Solution - Understand the multi-dimensional data matrix principles - Describe the reports dimensions and their associated KPI - Use the KPI dictionary - Use Nova Analytics main features COURSE OUTLINE Location - Nova Usage Analytics Overview On customer site or Astellia headquarters - Nova Usage Analytics Basics - Nova Mediation Contact - Nova Analytics - Nova Explorer
[email protected] Center Table of contents Nova Usage Analytics COURSE DESCRIPTION Duration 1 day Number of participants 8 Technical level Nova Analytics is a powerful. easy to use and flexible multi-dimensional analysis application.com Tel. +33 299 048 060 22 User . It enables Optimization. Marketing and Management teams to get unique report on subscribers’ behaviour and usage for mobile data services. It allows reporting of 100% User Plane usage and Quality of Experience. Pre-requisites Basic telecommunication knowledge on mobile data services Who should attend? Any engineer from technical and marketing department who will have to use Nova Analytics application OBJECTIVES After having successfully completed the course. This course will provide attendees with the knowledge and method to have access to the richness of information provided by Nova Analytics dashboard pack for Data Service Usage Management. analyze.Training Center Table of contents Nova Core CS COURSE DESCRIPTION Duration 3 days Number of participants 8 Technical level Nova Core CS solution provides mobile operators with capabilities to detect. This course provides a strong knowledge on Core CS and describes the method that will help you: To troubleshoot more efficiently and quickly To share more valuable KPIs with your teams Pre-requisites Basic telecommunications knowledge of networks and protocols of circuit switching core network interfaces (ISUP. the attendees will be able to: - Describe and understand Core CS architecture and basic procedures - Describe the architecture of Nova Core CS solution - Use Nova Core CS viewers to perform high level and/or detailed analysis COURSE OUTLINE - Core CS protocols and basic procedures Location - Nova Core CS solution architecture On customer site or Astellia headquarters - Nova Manager - Nova Explorer - Nova Analytics Contact training@astellia. ISUP. +33 299 048 060 23 User . etc. troubleshoot issues related to network performance and to enhance subscriber satisfaction. SMS. SIP) Who should attend? Anyone from technical department who will have to use Nova Core CS for troubleshoot OBJECTIVES After having successfully completed the course. It can also be used to feed your marketing and management teams with network KPIs bringing more value to your business analysis.com Tel. Nova Core CS provides the missing puzzle piece of your investigation thanks to the monitoring of the core network links (MAP. correlate. When issues have their deep source on the Core CS.). BICC. MAP. Nova UMTS provides operators with capabilities to detect. Pre-requisites Basic telecommunications knowledge of the UMTS networks (in particular protocols involved in the Iu interface) Who should attend? Anyone from technical department who will have to use Nova Core CS for troubleshoot OBJECTIVES After having successfully completed the course. correlate. This course provides a strong knowledge on Nova UMTS and describes the investigation methodology to lead the user from high level KPIs to protocol decoding. Marketing & Commercial teams. service quality and enhance subscriber satisfaction. but also those of Customer Service. Nova UMTS brings unique network and subscriber intelligence to improve customer experience and mobile operators' business performance. Based on Iu interface monitoring. handset behaviour and subscriber usage.Training Center Table of contents Nova UMTS COURSE DESCRIPTION Duration 3 days Number of participants 8 Technical level Nova UMTS is Astellia's real-time monitoring and troubleshooting solution for 3G networks. +33 299 048 060 24 User . analyze. report and troubleshoot issues related to network performance. Nova UMTS meets Operations & Engineering's requirements. optimize end-to-end network performance. the attendees will be able to: - Describe and understand the UMTS architecture and the different basic procedures - Configure the Cigale Iu engine - Use Nova UMTS viewers to perform high level and/or detailed Analysis - COURSE OUTLINE Location On customer site or Astellia premises Contact - Architecture network and Iu protocols - Cigale Iu engine - Nova Analytics - Nova Explorer
[email protected] Tel. performance.Configure settings for the different algorithms - Understand and review the results - Export commands. This training catalogue includes different trainings dealing with 3G and LTE radio interface and optimization. the attendees will be able to: .com Tel. and optimization engineers. Topology. maps. It facilitates daily radio optimization tasks by automating recurrent analysis and reduces drastically the number of drive tests. Coupled with Nova Performance Analytics dashboards of radio KPIs. Parameters) Contact
[email protected] Center Table of contents Nova RAN Optimizer COURSE DESCRIPTION Duration 3 days Number of participants 8 Technical level Nova RAN Optimizer is a multi-technology & multi-vendor radio optimization tool which uses network equipment Call Trace files to measure RF coverage & quality of the network. detect bad RF conditions. This course provides a strong knowledge on Nova RAN Optimizer and describes the methodology to pinpoint coverage holes & traffic hotspots. COURSE OUTLINE Location On customer site or Astellia headquarters - ANR (neighbours) - Overshooting - PSC/PCI clashes - Maps (Geolocation. etc Pre-requisites GSM. OBJECTIVES After having successfully completed the course. Nova RAN Optimizer is the perfect tool for radio optimization engineers to maintain and optimize a high level of QoS on the radio network. missing neighbours. UMTS and LTE RF optimization principles. +33 299 048 060 25 User . result files - Follow up after changes implementation Who should attend? RF design. OBJECTIVES After having successfully completed the course. GPRS and GSM). 8 Technical level Pre-requisites Good telecommunications knowledge on mobile networks and associated protocols.Training Center Table of contents Nova Explorer COURSE DESCRIPTION Duration 1 day Number of participants The Nova Explorer web-based application is designed for customer support and optimization teams. Location On customer site or Astellia headquarters COURSE OUTLINE - Nova Explorer introduction - Nova Explorer GUI description - User activity tracking feature - Call trace feature - Data export feature Contact training@astellia. Nova Explorer enables fast investigation of customer complaints and advanced troubleshooting of QoS deteriorations over multi-techno networks (LTE.com Tel. +33 299 048 060 26 User .Display whole activity on chosen interfaces for network troubleshooting - Use advanced features like distribution and filters - Track a specific user activity - Get an end-to-end call tracing - Export data Who should attend? Anyone who wants to use Nova Explorer for advanced troubleshooting or customer complaints. the attendees will be able to: . UMTS. After having successfully completed the course.com Tel. such as: 8 - Inefficiency impacting roamers Technical level - SMS degradation - International links inefficiency and cuts - Data session set up success rate Pre-requisites OBJECTIVES Good telecommunications knowledge on mobile networks and associated protocols. +33 299 048 060 27 User . Nova Alerter ensures real-time detection of any efficiency issues. Nova Alerter monitors subscribers’ activity across the whole network and assists operation centre staff in uncovering issues that are undetectable with network equipment-focused supervision systems.Training Center Table of contents Nova Alerter COURSE DESCRIPTION Duration 1 day Number of participants Based on Astellia’s probes.Understand the process of alarms generation Who should attend? - Supervise alarms and understand their signification - Perform a top-down analysis from alarm to detailed CDR - Manage the KPI’s available in Nova Alerter Anyone who wants to use Nova Alerter for real time alarms supervision Location On customer site or Astellia headquarters Contact COURSE OUTLINE - Nova Alerter introduction - Nova Alerter GUI description - From Nova Alerter to Nova Explorer - Alarms and KPIs configuration training@astellia. the attendees will be able to: . Increasing the roamer capture rate automatically leads to increase revenues. Therefore an analysis of roamers activity (down to cell level) is of fundamental importance. locate exact points where they enter the network. the attendees will be able to: - Describe and understand the architecture and the different basic procedures - Configure Cigale Roaming engine - Use Roaming RAN viewers to perform high level and/or detailed analysis COURSE OUTLINE - Roaming basics - Roaming RAN engine - Roaming RAN viewers (Activity Analysis) Contact training@astellia. Pre-requisites Basic telecommunications knowledge of the 2G/3G networks Who should attend? Anyone from technical or marketing department who will have to use Roaming RAN for troubleshoot. This course provides a strong knowledge on Roaming RAN solution and describes the method to supervise roamers activities and increase associated revenues.com Tel. detect where calls are made and which is their network of origin. Roaming RAN software is designed to track roamers by IMSI. +33 299 048 060 28 User . The network has to be tuned to capture more roamers. optimisation and analysis of roaming services on a 2G/3G network Location On customer site or Astellia headquarters OBJECTIVES After having successfully completed the course. Operators need to be aware of where roamers are entering the network and what problems they meet.Training Center Table of contents Roaming RAN COURSE DESCRIPTION Duration 1 day Number of participants 8 Technical level Roaming is an important source of revenue. 8 Technical level Astellia’s Packet Service Monitoring (PSM) measures the quality of experience perceived from the subscriber’s perspective for data services such as MMS. radio…) who will have to use PSM for troubleshoot and optimization of data services on 2. Internet and Wap. video streaming.5G or 3G network OBJECTIVES After having successfully completed the course. This course provides a strong knowledge on PSM tool and describes the method to measure the subjective quality experienced by individual users and performs investigation from service session summaries to detailed application layers. the attendees will be able to: - Describe and understand the main protocols involved in data services on the mobile networks - Configure the PSM engine - Use PSM to perform high level and/or detailed analysis on data services COURSE OUTLINE Location - PSM basics On customer site or Astellia headquarters - PSM engine - PSM viewers (Activity Analysis and Nova Explorer) Contact training@astellia. emails.com Tel. +33 299 048 060 29 User .Training Center Table of contents Packet Service Monitoring COURSE DESCRIPTION Duration 2 Providing high quality of experience for mobile data services is a key factor in increasing customer satisfaction and retention. Number of participants Many vendors claim to provide Quality of Experience KPIs but in most cases these metrics only measure the QoS. Pre-requisites Basic telecommunications knowledge of mobile networks as well as IP services Who should attend? Anyone from technical department (optimization. com Tel. Cigale Core CS provides the missing puzzle piece of your investigation thanks to the monitoring of the core network links (MAP.Training Center Table of contents Cigale Core CS COURSE DESCRIPTION Duration 3 Number of participants 8 Technical level Cigale Core CS is the ideal complement to an access network monitoring solution. ISUP) Cigale Core CS can also be used to feed your marketing and management teams with network KPIs bringing more value to your business analysis. +33 299 048 060 30 User . This course provides a strong knowledge on Cigale Core CS and describes the method that will help you to: To troubleshoot more efficiently and quickly To share more valuable KPIs with your teams Pre-requisites Basic telecommunications knowledge of the mobile networks and protocols of circuit switching core network interfaces (ISUP. the attendees will be able to: - Describe and understand the Core CS architecture and the different basic procedures - Configure the Cigale Core CS engine - Use Cigale Core CS viewers to perform high level and/or detailed analysis Anyone from technical department who will have to use Cigale Core CS for troubleshoot COURSE OUTLINE Location - Cigale Core CS basics On customer site or Astellia headquarters - Cigale Core CS engine - Cigale Core CS viewers (Activity Analysis and Nova Explorer) Contact training@astellia. MAP…) Who should attend? OBJECTIVES After having successfully completed the course. When issues have their deep source on the core. Training Center Table of contents Cigale GSM COURSE DESCRIPTION Duration 3 days Number of participants 8 Technical level Pre-requisites Basic telecommunications knowledge of the GSM network (in particular protocols involved in the A interface) Who should attend? Anyone from technical department (optimisation.com Tel. deployment. maintenance and management teams with all the required information for a fast. optimisation. the attendees will be able to: - Describe and understand the GSM architecture and the different basic procedures - Configure the Cigale GSM engine - Use Cigale GSM viewers to perform high level and/or detailed Analysis - Understand the content of all results files - Use the Cigale GSM Megaco H248 module - Use Cigale GSM with Gs interface COURSE OUTLINE - Cigale GSM Basics Location - Cigale GSM engine On customer site or Astellia headquarters - Cigale GSM Viewers (Activity Analysis and Nova Explorer) - Results files - Cigale GSM Megaco H 248 module - Gs Interface Contact training@astellia. Cigale GSM is the solution to reduce call drop rate. detect congestion and increase traffic.. Radio…) who will have to use Cigale GSM for troubleshoot and optimisation of a 2G network Cigale GSM software is a QoS and performance analysis tool providing the operations. +33 299 048 060 31 User . O&M. eliminate useless handover. . localise when drive test are needed. With its highly customer-oriented statistics. complete and multi-level network operation. OBJECTIVES After having successfully completed the course. This course provides a strong knowledge on Cigale GSM and describes the method to have access to the different type of results from Key Performance Indicators (KPIs) to Call Data Records (CDR) for troubleshooting. etc. Radio…) who will have to use Cigale GPRS for troubleshoot and optimization of a 2. Number of participants Operators can benefit from global visibility and optimised performance of their mobile data services. Their subscribers get the very best service and hence they gain a competitive advantage.Training Center Table of contents Cigale GPRS COURSE DESCRIPTION Duration 3 days Cigale GPRS software is a powerful QoS and performance analysis tool. Cigale ensures an optimised QoS and enhanced performance for mobile operators. +33 299 048 060 32 User . O&M. 8 Technical level Pre-requisites Basic telecommunications knowledge of the GSM /GPRS network (in particular protocols involved in the Gb interface) This course provides a strong knowledge on Cigale GPRS and describes the method to have access to the different types of results from the Key Performance Indicators (KPIs) to the subscribers’ data records for troubleshooting.5 G network COURSE OUTLINE - Cigale GPRS Basics - Cigale GPRS engine - Cigale GPRS Viewers (Activity Analysis and Nova Explorer) Location On customer site or Astellia headquarters Contact training@astellia. . OBJECTIVES After having successfully completed the course.com Tel. the attendees will be able to: - Describe and understand the GPRS architecture and the different basic procedures - Configure the Cigale GPRS engine - Use Cigale GPRS viewers to perform high level and/or detailed analysis Who should attend? Anyone from technical department (optimization. +33 299 048 060 33 User . is a software suite designed for monitoring. the attendees will be able to: - Describe and understand the UMTS architecture and the different basic procedures.com Tel.Training Center Table of contents Cigale Iu COURSE DESCRIPTION Duration 3 days (4 days if associated to Cigale Iub training) Number of participants 8 Cigale Iu. O&M. Technical level Pre-requisites Basic telecommunications knowledge of the UMTS networks (in particular protocols involved in the Iu interface) OBJECTIVES After having successfully completed the course. - Configure the Cigale Iu engine - Use Cigale Iu viewers to perform high level and/or detailed analysis Who should attend? Anyone from technical department (optimization. troubleshooting and optimizing 3G network and services. Cigale Iu brings statistical information and troubleshooting facilities based on processing of both circuit (Iu-CS) and packet (Iu-PS) procedures that handle calls and data sessions. This course provides a strong knowledge on Cigale Iu and describes the investigation methodology to lead the user from high level KPIs to protocol decoding. Radio…) who will have to use Cigale Iu for troubleshoot and optimization of a 3G network Location COURSE OUTLINE - Iu protocols basics - Cigale Iu engine - Cigale Iu Viewers (Activity Analysis and Nova Explorer) - Cigale Iu Megaco H 248 module On customer site or Astellia headquarters Contact training@astellia.. Resurgences. . .Coverage holes.Missing neighbouring cells. This solution embeds a whole set of radio-business oriented features used to detect and fix problems such as: . . the attendees will be able to: - Describe and understand the UMTS architecture and the different basic procedures.. +33 299 048 060 34 User .Intersystem handovers. O&M. OBJECTIVES After having successfully completed the course. . This course provides a strong knowledge on Cigale Iu and describes the investigation methodology to lead the user from high level KPIs to protocol decoding. .Training Center Table of contents Cigale Iub COURSE DESCRIPTION Duration 2 days (4 days if associated to Cigale Iu training) Number of participants 8 Technical level Pre-requisites Basic telecommunications knowledge of the UMTS networks (in particular protocols involved in the Iub interface) With its KPIs based on the analysis of subscribers’ real traffic on Iub interface.com Tel.Overshooting cells.. - Configure the Cigale Iub engine - Use Cigale Iub viewers to perform high level and/or detailed analysis Who should attend? Anyone from technical department (optimization. Radio…) who will have to use Cigale Iub for radio optimization of a 3G network Location On customer site or Astellia headquarters Contact COURSE OUTLINE - Iub protocols basics - Cigale Iub engine - Cigale Iub Viewers (Activity Analysis and Nova Explorer) training@astellia. Cigale Iub gives the possibility to weigh problems in order to set troubleshooting priorities. network issues are related to radio access network (80% on average). the attendees will be able to: Who should attend? Anyone specialized in radio who will have to use Cigale Abis for optimization and troubleshoot Location On customer site or Astellia headquarters Contact - Describe and understand the Cigale Abis interests and approach - Configure Cigale Abis engine - Use Cigale Abis viewers to perform high level and/or detailed analysis COURSE OUTLINE - Cigale Abis Basics - Cigale Abis Engine - Cigale Abis Viewers (Activity Analysis) training@astellia. Cigale Abis is designed to help operators to: - Technical level Troubleshoot radio issues Optimize radio network coverage. In most cases. Traditional methods such as OMC statistics and drive tests are not sufficient to analyze them precisely. capacity & quality Pre-requisites Basic telecommunications knowledge of the GSM network and protocols of Air and Abis interfaces This course provides a strong knowledge on Cigale Abis and describes the method to perform a fully end-to-end analysis that can be handled when Cigale Abis is used in conjunction with Cigale GSM (A-interface). OBJECTIVES After having successfully completed the course.com Tel. They are time and cost-consuming.Training Center Table of contents Cigale Abis COURSE DESCRIPTION Duration 2 days Number of participants 8 Cigale Abis provides highly accurate and detailed visibility of the radio behaviour. +33 299 048 060 35 User . It reduces the number of drive tests and improves BSS network efficiency. Based on the analysis of subscribers’ real traffic on the Abis interface. Training Center Table of contents Cigale eUTRAN COURSE DESCRIPTION Duration 2 days Number of participants Cigale eUTRAN provides operators and equipment vendors with a comprehensive visibility over activities on the network through CDRs. the attendees will be able to: Who should attend? - Describe and understand the Cigale eUTRAN interests and approach Anyone from technical department (optimisation. Benchmark equipment and terminal performance Carry out in-depth investigation of network behaviour Pre-requisites Basic telecommunications knowledge of the LTE networks in particular protocols involved in the X2 interface. O&M. With a mix of theoretical parts and practical exercises. OBJECTIVES After having successfully completed the course. +33 299 048 060 36 User . Protocol decoding. Radio…) who will have to use Cigale eUTRAN for the troubleshoot and optimisation of a LTE network - Configure Cigale EUTRAN engine - Use Cigale EUTRAN viewers to perform high level and/or detailed analysis COURSE OUTLINE Location - Cigale eUTRAN Basics On customer site or Astellia headquarters - Cigale eUTRAN engine - Cigale eUTRAN Viewers (Activity Analysis ) Contact training@astellia. QoS statistics. Based on the monitoring of the X2 interface. this course provides a strong knowledge on Cigale eUTRAN and describes the method to have access to the different types of results. Call trace.com Tel. Cigale eUTRAN can help to: - 8 Technical level Assess network performance. UMTS. In case of multitechnologies. Number of participants 8 Trending & Aggregation (T&A) is a KPI trend analysis solution designed to provide mobile operators with the right set of statistics to optimize Quality of Service and manage network resources efficiently. Core CS).Training Center Table of contents T&A User COURSE DESCRIPTION Duration 2 days per technology (GSM. Trending & Aggregation is the only OSS/PMS solution on the market converging OMC statistics and monitoring data from the Astellia probe based solution within a single web-based application. Transmission…) who will have to use T&A for optimization and performance analysis COURSE OUTLINE - T&A Principles - T&A User interface navigation On customer site or Astellia headquarters - T&A User interface investigation - T&A User alarm management Contact - T&A User interface builder Location training@astellia. GPRS. handset performance. Core PS. +33 299 048 060 37 User . the attendees will be able to: Basic telecommunications knowledge of the mobile networks and protocols - Describe the general principles of T&A - Use the T&A user interface for KPI and performances analysis and reporting Who should attend? - Create specific query for investigation purpose - Create and define alarms settings - Create KPIs and customized dashboards Anyone from technical department (optimization. 2 days for a first technology and 0.com Tel. This course provides a strong knowledge on Trending & Aggregation and explains how to use its large functions in the context of optimisation and performance analysis Technical level OBJECTIVES Pre-requisites After having successfully completed the course. This unique feature enables operators to get a 360° network visibility covering network elements. roamers activity and true Quality of Experience (QoE) delivered to subscribers. Roaming.O&M. Radio. data services.5 day per additional technology. Number of participants VIP Care aims to prevent and handle VIP complaints. generate associated reports and troubleshoot on customer’s complains. +33 299 048 060 38 User . the application provides a quick answer to trouble tickets. This course provides a strong knowledge on VIP Care solution and describes the method to check the QoS (Quality of Services) offered to VIP. Based on the subscribers' perception of the QoS. OBJECTIVES After having successfully completed the course. corporate fleet. the attendees will be able to: - Describe and understand the characteristics and the architecture of VIP Care - Use the VIP Care web interface - Create automatic reports related to VIP statistics - Manage the different level of identities COURSE OUTLINE - VIP Care principles - VIP Care web usage - VIP Care automatic reporting - VIP Care identities management training@astellia. 8 Technical level Pre-requisites Basic telecommunications knowledge of the mobile networks and protocols Who should attend? Anyone from technical customer care or marketing department who will have to use VIP care for analysis and troubleshoot of the activity of specific customers (VIP.com Tel. etc) Location On customer site or Astellia headquarters Contact VIP Care also helps Mobile Operators to define and track the SLAs they provide to their business customers. .Training Center Table of contents VIP Care User COURSE DESCRIPTION Duration 1 day The VIP Care application is a customer-centric solution that evaluates the Quality of Service (QoS) experienced by each individual in a business customer fleet. Administrator Training s . analyze. 8 Technical level With a large part dedicated to practical exercises. Number of participants A centralized administration of this solution is available in order to ensure the right behaviour of Astellia Nova solution to monitor and optimize the QoS of your mobile network.Training Center Table of contents Nova Solution Administration COURSE DESCRIPTION Duration 2 days Astellia Nova solution provides mobile operators with capabilities to detect. Pre-requisites Basic telecommunications knowledge of the mobile networks technologies OBJECTIVES After having successfully completed the course.com Tel. correlate. and troubleshoot issues related to network performance in order to enhance subscriber satisfaction. +33 299 048 060 - Nova solution suggested components check On customer site or Astellia headquarters 40 Administrator . this course describes the method and principles to totally administrate and supervise the Astellia Nova solution . the attendees will be able to: - Describe Astellia Nova solution architecture - Proceed to Basic Administration of Nova Solution Who should attend? - Proceed to Basic Nova Solution Monitoring Anyone in charge of the Administration of the Astellia Nova Solution - Analyze services generated by Cockpit tools COURSE OUTLINE Location - Nova architecture and Administration overview - Nova connection to applications & servers - Nova system administration - Nova telecom administration Contact - Nova monitoring with cockpit training@astellia. Pre-requisites Basic knowledge in mobile networks architecture and protocols. the attendees will be able to: - Describe the main principles of the Neptune probe configure the Neptune probe - Describe the HW and SW technical specifications of the Neptune probe - Administrate and supervise the Neptune probe - Manage file configuration of Neptune probe COURSE OUTLINE Location On customer site or Astellia headquarters. OBJECTIVES After having successfully completed the course. +33 299 048 060 41 Administrator . . 8 Technical level This course provides a strong knowledge on Neptune probe and describes the method and procedures to configure and administrate this platform. Who should attend? Anyone in charge of the configuration and administration of Neptune probes.Training Center Table of contents Neptune COURSE DESCRIPTION Duration 1 day Neptune is Astellia’s new generation of intelligent high capacity passive IP probing system designed to help operators monitor and optimize their mobile broadband networks while traffic surges. Number of participants Neptune’s powerful and scalable platform is designed to support high IP traffic on Ethernet links and supports network evolution It performs Control Plane and User Plane capture and processing over Giga Ethernet links. Contact - Neptune overview - Neptune technical characteristics - Neptune configuration - Neptune administration and supervision
[email protected] Tel. This course provides a strong knowledge on OCEAN probe and describes the method and procedures to configure and administrate this platform. . whatever the type of acquisition boards and physical interfaces - Configure capture campaigns COURSE OUTLINE - Ocean overview - Ocean starting up - Ocean probe settings - Ocean channels configuration - Ocean campaign configuration Contact training@astellia. OCEAN is a cost-effective solution allowing large deployments thanks to its scalability: the same probe can collect data on E1/T1. Easy to configure.Training Center Table of contents Ocean COURSE DESCRIPTION Duration 2 days Number of participants 8 OCEAN is a powerful and easy-to-use massive capture probing system dedicated to data collection for GSM. the attendees will be able to: - Describe the main principles of the Ocean probe - Supervise a network of Ocean probes - Configure channels. GPRS and UMTS networks. OBJECTIVES After having successfully completed the course.com Tel. STM-1 and Ethernet links at the same time. +33 299 048 060 42 Administrator . Technical level Pre-requisites Basic telecommunications knowledge of the networks technologies and related transmission protocols Who should attend? Anyone in charge of the configuration & maintenance of Ocean probes Location On customer site or Astellia headquarters. OBJECTIVES After having successfully completed the course.Training Center Table of contents Astellia Solution Administration COURSE DESCRIPTION Duration 2 days Number of participants 8 Technical level The architecture of the Astellia solution is modular and based on the mobile network size. Contact training@astellia. +33 299 048 060 - Administration presentation - Administration tools - ASM functionalities - Alerting system and reporting - Investigation methodology - Astellia solution upgrade 43 Administrator . With a large part dedicated to practical exercises. A centralized administration of this solution is available in order to ensure the right behaviour of Astellia solution to monitor and optimize the QoS of your mobile network. the attendees will be able to: - Describe the HW and SW Astellia solution architecture - Describe the main concepts used in ASM tools - Analyse alarms and reports generated by ASM tools Who should attend? - Investigate and troubleshoot problems on Astellia solution Anyone in charge of the administration of the Astellia solution - Perform Astellia solution upgrade COURSE OUTLINE Location On customer site or Astellia headquarters. Pre-requisites Basic telecommunications knowledge of the mobile networks technologies. this course describes the methodology and principles to completely administrate and supervise the Astellia solution .com Tel. Training Center Table of contents T&A Administration COURSE DESCRIPTION Duration 1 day Number of participants 8 Technical level Pre-requisites Basic telecommunications knowledge of the mobile networks technologies. +33 299 048 060 Trending & Aggregation (T&A) is a KPI trend analysis solution designed to provide mobile operators with the right set of statistics to optimize Quality of Service and manage network resources efficiently. This course describes in detail the method and principles to administrate and supervise the Trending & Aggregation solution. This unique feature enables operators to get a 360° network visibility covering network elements. data services. the attendees will be able to: - Describe the general principles of T&A - Manage user rights and profiles - Manage T&A topology - Check data files availability - Supervise and troubleshoot processes COURSE OUTLINE - T&A administration principles - T&A users management - T&A topology - T&A connection management & alerting system - T&A operations & troubleshoot 44 Administrator . Who should attend? Anyone in charge of the configuration and administration of T&A application and servers Location On customer site or Astellia headquarters. roamers activity and true Quality of Experience (QoE) delivered to subscribers. OBJECTIVES After having successfully completed the course. Trending & Aggregation is the only OSS/PMS solution on the market converging OMC statistics and monitoring data from the Astellia probe-based solution within a single web-based application.com Tel. Contact training@astellia. handset performance. Thanks to a large part of practical exercises.Training Center Table of contents Manta COURSE DESCRIPTION Duration 1 day Number of participants 8 Technical level Pre-requisites Basic telecommunications knowledge of the mobile networks technologies. In addition. MANTA concentrates the signalling channels towards a monitoring tool. Contact COURSE OUTLINE - Manta Solution - Manta Pilot Software training@astellia. This means that the capture may be centralised. OBJECTIVES After having successfully completed the course. his course provides a strong knowledge on MANTA digital Cross-Connect and describes the method and procedures to configure and administrate this multiplexer.com Tel. MANTA is a Digital Cross-Connect (DXX) giving the possibility to enhance the monitoring performance by increasing the number of monitored E1 links without increasing the monitoring costs. +33 299 048 060 45 Administrator . handling remote monitoring points and decreasing the number of required probes. the attendees will be able to: Who should attend? Anyone in charge of the configuration and maintenance of Manta equipment - Describe the Manta architecture and technical characteristics - List the Manta features and benefits - Define the different Manta product - Understand the integration of the Ocean platform - Configure the Manta using the graphical user interface Location On customer site or Astellia headquarters. MANTA can provide the signalling links to a remote probe. MANTA allows several monitoring tools to handle the same signalling channels at the same time. Moreover. decreasing the number of probes E1 input links required on the monitoring system. the attendees will be able to: - Describe and understand architecture of VIP Care the characteristics - Configure the VIP care solution - Manage user rights and profiles - Manage the different levels of identities and the COURSE OUTLINE - VIP Care Basics - VIP Care process flow & configuration Contact - VIP Care administration interface training@astellia. VIP Care also helps Mobile Operators to define and track the SLAs they provide to their business customers. this course describes the method and principles to administrate and supervise the VIP Care solution Pre-requisites Basic telecommunications knowledge of the mobile networks technologies. With a large part dedicated to practical exercises. +33 299 048 060 - VIP Care identities management 46 Administrator . VIP Care aims to prevent and handle VIP complaints. the application provides a quick answer to trouble tickets. Who should attend? Anyone in charge of the configuration and administration of VIP Care application and servers Location On customer site or Astellia headquarters.com Tel.Training Center Table of contents VIP Care Administration COURSE DESCRIPTION Duration 1 day Number of participants 8 Technical level The VIP Care application is a customer-centric solution that evaluates the Quality of Service (QoS) experienced by each individual in a business customer fleet. OBJECTIVES After having successfully completed the course. Based on the subscribers' perception of the QoS.