Trace Series Operation Manual(975-0391!01!01 Rev-c)



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Xantrex™ TR SeriesInverter/Charger Xantrex TR1512 120 60 Xantrex TR1524 120 60 Xantrex TR2412 120 60 Xantrex TR2424 120 60 Operation Manual www.schneider-electric.com Xantrex TR3624 120 60 Xantrex TR1512 230 50 Xantrex TR1524 230 50 Xantrex TR2424 230 50 Xantrex TR Series Inverter/Charger Operation Manual www.schneider-electric.com Xantrex TR1524 230 50. XANTREX TECHNOLOGY INC.techsupport@schneider-electric. WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION. Xantrex TR2424 230 50 Contact Information www. reserves the right to revise this document and to periodically make changes to the content hereof without obligation or organization of such revisions or changes unless required to do so by prior arrangement. California USA 94551 Xantrex Technology Inc.com Deutschland +49 (0) 180 575 6575 +49 (0) 2102 404 7101 solarservice@de. and product names are the property of their respective owners and are used herein for identification purposes only. AND (C) REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN ENGLISH. CONSEQUENTIAL OR INCIDENTAL. COSTS OR EXPENSES.com España +34 93 498 7466 +34 93 305 5026 re. 2010 Xantrex Technology Inc. registered trademarks.Copyright and Contact Trademarks Schneider Electric. Exclusion for Documentation UNLESS SPECIFICALLY AGREED TO IN WRITING. INDIRECT. ALTHOUGH STEPS HAVE BEEN TAKEN TO MAINTAIN THE ACCURACY OF THE TRANSLATION.SCHNEIDER-ELECTRIC. APPROVED XANTREX CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE VERSION WHICH IS POSTED AT WWW.com/sites/corporate/en/support/operations/local-operations/local-operations. SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION. Xantrex TR1524 120 60. 2009. Xantrex TR1512 230 50. Other trademarks. the Schneider Electric logo. Notice of Copyright Copyright © 2008.com L'Italia +39 035 4151111 +39 035415 3200 [email protected] . Xantrex TR2424 120 60. Xantrex TR3624 120 60.schneider-electric.com La France +0825012999 fr-re-techsupport@fr. (“XANTREX”) (A) MAKES NO WARRANTY AS TO THE ACCURACY.com ☎ North America 1 650 351 8237 1 866 519 1470 ✉ 1 925 245 1022 re. WHETHER SPECIAL. No part of this document may be reproduced in any form or disclosed to third parties without the express written consent of: Xantrex Technology Inc.schneider-electric. THE ACCURACY CANNOT BE GUARANTEED. Xantrex TR2412 120 60.schneider-electric.COM. DIRECT.schneider-electric.schneider-electric.schneider-electric. DAMAGES. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER’S RISK.techsupport@es. 161-G South Vasco Road Livermore. and Xantrex are trademarks or registered trademarks of the Schneider Electric group of companies. Date and Revision March 2010 Revision C Part Number 975-0391-01-01 Product Number Xantrex TR1512 120 60. All rights reserved. (B) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES.com For other country details please contact your local Schneider Electric Sales Representative or visit our website at: http://www. About This Manual Purpose The purpose of this Operation Manual is to provide explanations and procedures for operating and troubleshooting the Schneider Electric Xantrex TR Series Inverter/Charger. Audience The Manual is intended for anyone who needs to operate or troubleshoot the Xantrex TR Series Inverter/Charger. environmental and regulatory specifications of the Xantrex TR Series Inverter/ Charger. It does not provide details about particular brands of batteries. and procedures for operating and troubleshooting the inverter. “Troubleshooting” contains information about how to troubleshoot possible error conditions while using the Xantrex TR Series Inverter/Charger. Chapter 2. Appendix A. Chapter 3. Organization This Manual is organized into three chapters and one appendix. “Introduction” contains information about the features and functions of the Xantrex TR Series Inverter/Charger. 975-0391-01-01 iii . “Specifications” contains information about the electrical. “Operation” contains information about how to operate the Xantrex TR Series Inverter/Charger. Chapter 1. Installers must be certified technicians or electricians. You need to consult individual battery manufacturers for this information. Scope The Manual provides safety guidelines. Make sure you know which model Xantrex TR Series Inverter/Charger you have purchased. iv Model Number Input Voltage Power Battery Bank Size Frequency Xantrex TR1512 120 60 120 Vac 1500 VA 12 Volt 60 Hz Xantrex TR2412 120 60 120 Vac 2400 VA 12 Volt 60 Hz Xantrex TR1524 120 60 120 Vac 1500 VA 24 Volt 60 Hz Xantrex TR2424 120 60 120 Vac 2400 VA 24 Volt 60 Hz Xantrex TR3624 120 60 120 Vac 3600 VA 24 Volt 60 Hz Xantrex TR1512 230 50 230 Vac 1500 VA 12 Volt 50 Hz Xantrex TR1524 230 50 230 Vac 1500 VA 24 Volt 50 Hz Xantrex TR2424 230 50 230 Vac 2400 VA 24 Volt 50 Hz 975-0391-01-01 . Model Numbering This Manual contains information for eight models of the Xantrex TR Series Inverter/Charger.About This Manual Conventions Used The following conventions are used in this guide. if information applies to all models of the Xantrex TR Series Inverter/Charger then they will be referred to as the Xantrex TR Series. WARNING Warnings identify conditions or practices that could result in personal injury or loss of life CAUTION Cautions identify conditions or practices that could result in damage to the unit or other equipment. Within this Manual. but not as serious as a caution or warning. Important: These notes describe things which are important for you to know. If information only applies to select models then the model number will be referenced as shown in the table below. com. 975-0391-01-01 v .About This Manual Abbreviations and Acronyms AC Alternating Current ASC Authorized Service Center COM Communications Port DC Direct Current PV Photovoltaic RE Renewable Energy RMA Return Material Authorization Xantrex TR Series Xantrex TR Series Inverter/Charger Related Information You can find more information about Schneider Electric as well as its products and services at www.schneider-electric. vi . electric shock. 4. 2. Be sure to read all instructions and cautionary markings for any equipment attached to this unit. make sure that existing wiring is in good condition and that wire is not undersized. 6. 5. Transformerless battery chargers are not to be used with this product family due to the possible overheating and damage to the charger. This unit is designed for indoor use only. Do not operate the Xantrex TR Series Inverter/Charger with damaged or substandard wiring. read all instructions and cautionary markings on the Xantrex TR Series Inverter/ Charger and all appropriate sections of this guide and the Xantrex TR Series Inverter/Charger Installation Manual (Part #: 975-0367-01-01). To reduce risk of fire hazard. WARNING: Limitations on use The Xantrex TR Series is not intended for use in connection with life support systems or other medical equipment or devices. Use only attachments recommended or sold by the manufacturer. or spray. Do not install the Xantrex TR Series Inverter/Charger in a zeroclearance compartment. do not cover or obstruct the ventilation openings. General 1. Before installing and using the Xantrex TR Series Inverter/Charger. 3. or injury to persons.IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS THIS MANUAL CONTAINS IMPORTANT INSTRUCTIONS THAT SHALL BE FOLLOWED DURING OPERATION OF ALL XANTREX TR SERIES INVERTER/CHARGER MODELS. To avoid a risk of fire and electric shock. Overheating may result. Do not expose the Xantrex TR Series Inverter/Charger to rain. snow. Doing otherwise may result in a risk of fire. 975-0391-01-01 vii . Several diagrams contained within this manual are basic in nature and are included only to depict different installation options. This equipment contains components which tend to produce arcs or sparks. This includes any space containing gasoline-powered machinery. Explosive Gas Precautions WARNING: Explosion Hazard Working in the vicinity of lead-acid batteries is dangerous. Internal capacitors remain charged after all power is disconnected. To prevent fire or explosion. 2. been dropped. or otherwise damaged in any way. Do not operate the Xantrex TR Series Inverter/Charger if it has received a sharp blow. 8. To reduce the risk of battery explosion. It contains no user-serviceable parts. 10. 9. Attempting to service the Xantrex TR Series Inverter/Charger yourself will void your warranty and may result in a risk of electrical shock or fire. do not install the Xantrex TR Series Inverter/ Charger in compartments containing batteries or flammable materials. Use insulated tools to reduce the chance of short-circuits when installing or working with the inverter. and as such. All details may not be shown. the batteries. or a PV array. See Warranty for instructions on obtaining service. as well as joints. follow these instructions and those published by the battery manufacturer and the manufacturer of the equipment in which the battery is installed. disconnect both AC and DC power from the Xantrex TR Series Inverter/Charger before attempting any maintenance or cleaning or working on any circuits connected to the Xantrex TR Series Inverter/Charger. 11. local electrical codes must still be referenced. viii 975-0391-01-01 . see the Warranty section. Power may be present at more than one source or from more than one location. 1. The Xantrex TR Series contains more than one live circuit (batteries and AC line). If the Xantrex TR Series Inverter/Charger is damaged. fittings. or other connections between components of the fuel system. Turning off controls will not reduce this risk. Therefore. you must read this guide and follow the instructions exactly before installing or using your Xantrex TR Series Inverter/Charger.Safety 7. or in locations that require ignition-protected equipment. Batteries generate explosive gases during normal operation. Do not disassemble the Xantrex TR Series Inverter/Charger. fuel tanks. To reduce the risk of electrical shock. Always recycle old batteries.Safety Precautions When Working With Batteries WARNING: Explosion or Fire Hazard Follow all instructions published by the battery manufacturer and the manufacturer of the equipment in which the battery is installed. Never smoke or allow a spark or flame near the engine or batteries. Avoid touching your eyes while working near batteries. For optimum performance. clothing. 6. immediately flood it with running cold water for at least twenty minutes and get medical attention immediately. Wear complete eye protection and clothing protection. and watches when working with lead-acid batteries. 4. If acid enters your eye. 12. Make sure the area around the battery is well ventilated. bracelets. If you need to remove a battery. 8. causing a severe burn. If battery acid contacts skin or clothing. like rings. wash immediately with soap and water. or eyes. Never install old or untested batteries. they should be installed in a stable temperature environment. 9. Remove all metal items. Batteries are temperature sensitive. 975-0391-01-01 ix . Make sure all accessories are off so you don’t cause a spark. 1. Use caution to reduce the risk or dropping a metal tool on the battery. Check each battery’s date code or label to ensure age and type. 7. 2. 3. It could spark or short circuit the battery or other electrical parts and could cause an explosion. Contact your local recycling center for proper disposal information. Always use identical types of batteries. Have plenty of fresh water and soap nearby in case battery acid contacts skin. always remove the grounded terminal from the battery first. Lead-acid batteries produce a short circuit current high enough to weld metal to skin. 11. 5. Have someone within range of your voice or close enough to come to your aid when you work near a lead-acid battery. 10. 13. FCC Information for the User x The Xantrex TR Series Inverter/Charger has been tested and found to comply with the limits for a Class B digital device. pursuant to part 15 of the FCC Rules. However. there is no guarantee that interference will not occur in a particular installation. which can be determined by turning the equipment on and off. This equipment generates. uses and can radiate radio frequency energy and. the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between the equipment and the receiver • Connect the equipment into a circuit different from that which the receiver is connected • Consult the dealer where the equipment was purchased or an experienced radio/ TV technician for help . land vehicles or marine craft). See “Safety and Electromagnetic Compatibility Specifications” on page A–5 for more detailed information. The Xantrex TR Series Inverter/Charger is intended to be used for residential or commercial applications. may cause harmful interference to radio communications. Do NOT use this unit for applications for which it is not listed (for example.Regulatory The Xantrex TR Series Inverter/Charger 120 Vac/60 Hz models are CSA Certified to appropriate US and Canadian standards. The 230 Vac/50 Hz models have been marked with the CE designation for European countries. It may not comply with the safety code requirements or could possibly present other operational or safety hazards. if not installed and used in accordance with this Operation Manual. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. If this equipment does cause harmful interference to radio or television reception. ...2–13 OFF Mode ...........................Optional Equipment ........................2–2 Service Control Interface ..............- 2 1–2 1–3 1–4 1–5 1–5 1–5 1–5 Operation Front Panel..........................................................................................................................................................................................................3–8 A Specifications Safety and Electromagnetic Compatibility Specifications ....................................................Features ....DC Side ...............2–8 Setting the Search Mode Threshold ...............................................................Contents IMPORTANT SAFETY INSTRUCTIONS ...........Remote on/off Switch ...........................................2–13 3 Troubleshooting Troubleshooting the Xantrex TR Series ..........................2–5 Over Discharge Protection (ODP) ..............................................2–2 User Interface .................2–9 Stacking Interface .........................................................................................................2–12 3-Stage Charging Process ..............2–13 Equalize Charging ...........................................vii 1 Introduction Introduction ..................2–12 Standby Mode ..2–10 Remote Control .....................................................................................................................................................A–5 Warranty and Return Information .................................................................................3–2 Problem Loads ...............................................................................2–11 Charge Mode ...............................................................................DC Conduit Box ...........................WA–1 975-0391-01-01 xi ...............................AC Side ......................2–10 Start-up .......................................................................... xii . .........................................2–6 Automatically Calculated Discharge Cutoff Voltage per Cell ...............Figures Figure 1-1 Figure 1-2 Figure 1-3 Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Front Panel Features ..1–4 DC Side of the Xantrex TR Series .......................2–8 Search Mode Potentiometer Adjustment .................................1–5 Front Panel User Interface .............................................................2–5 Front Panel Control Interface ....................................2–10 975-0391-01-01 xiii ..............................1–3 AC Side of the Xantrex TR Series ....................................................2–2 Removing the Service Access Cover.......... xiv . Tables Table 1-1 Table 2-1 Table 3-1 Table 3-2 Table A-1 Table A-2 Table A-3 Supplemental Circuit Breaker Sizing - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–4 Battery Charge Profiles - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–7 Error Codes- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2 Troubleshooting the Xantrex TR Series - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–6 Electrical Specifications - 120 Vac/60 Hz Models - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2 Electrical Specifications - 230 Vac/50 Hz Models - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–4 Environmental Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–5 975-0391-01-01 xv xvi 1 Introduction Chapter 1, “Introduction” contains information about the features and functions of the Xantrex TR Series Inverter/Charger. Battery Charger/ AC Transfer Relay The inverter/charger includes a 3-stage battery charger designed to recharge batteries in the shortest possible time. Internal protection circuits prevent over-discharge of the batteries by shutting down the inverter when a low battery condition occurs.Introduction Introduction Thank you for purchasing the Xantrex TR Series Inverter/Charger from Schneider Electric.7 watts of power. The critical loads can be powered for hours or days. Power Factor Correction The Xantrex TR Series is power factor corrected to reduce power loss and maximize efficiency. The Xantrex TR Series is an economical product designed to provide a reliable supply of electricity to all the essential circuits in the home or business during a power outage. Low Power Consumption Xantrex TR Series uses less than 2 watts of power while in standby mode and in search mode. The built-in. fully automatic AC transfer relay automatically transfers power from the utility to the inverter and handles a maximum rating of 30 A of current at 120 Vac or 15 A of current at 230 Vac. 1–2 975-0391-01-01 . incorporating state-of-the-art technology and high reliability. Once batteries are fully charged. the battery backup system keeps your appliances powered until utility power is restored. Simplicity The Xantrex TR Series is simple to operate. The front panel features indicator lights and a user interface display for reading system status. All inverter and battery charger controls are located on the front panel. The inverter features an AC pass-through circuit. and controls to customize the inverter settings for your battery bank. High Efficiency The inverter/charger operates at over 90% efficiency through most of its power range in Invert-mode. powering your home appliances from utility or generator power while charging the batteries. When utility power fails. When utility grid power returns. The Xantrex TR Series is one of the finest inverter/chargers on the market today. When utility or generator power is restored. depending on the size of the system battery bank. the Xantrex TR Series will go into standby mode to reduce the energy draw from the utility. the batteries are quickly recharged to ensure they will be ready to supply backup power during the next outage. it consumes less than 4. Accessories allow the Xantrex TR Series to also serve as a central hub of a renewable energy system. the inverter transfers to the AC source and recharges the batteries. Modified Sine Wave Power The Xantrex TR Series provide a modified sine wave output which operates most AC appliances and equipment. Figure 1-1 shows the features of the front side of the Xantrex TR Series and identifies the AC side from the DC side. AC Side DC Side Inverter/Charger Controls (see page 2–5) beneath service access panel Front Panel Indicator Lights and User Interface Display (see page 2–2) Battery Caps Figure 1-1 Front Panel Features 975-0391-01-01 1–3 .Features Features The following sections illustrate the features of the Xantrex TR Series. Consult your local electrical code for selection of these branch-rated output circuit breakers. Appropriately sized branch-rated circuit breakers must be installed directly on the AC output circuits to protect output circuits and wiring. which protects the internal pass-through relay and wiring from the AC output to the user-installed branch circuit breaker. Breaker for Passthrough AC Input Breaker for Charger AC Input Ventilation Holes AC Access Cover Plates Figure 1-2 AC Side of the Xantrex TR Series Table 1-1 Supplemental Circuit Breaker Sizing 1–4 Model AC Pass-through Circuit Battery Charger Breakers Circuit Breakers Xantrex TR1512 120 60 30 amps 20 amps Xantrex TR2412 120 60 30 amps 30 amps Xantrex TR1524 120 60 30 amps 20 amps Xantrex TR2424 120 60 30 amps 30 amps Xantrex TR3624 120 60 30 amps 30 amps Xantrex TR1512 230 50 15 amps 8 amps Xantrex TR1524 230 50 15 amps 8 amps Xantrex TR2424 230 50 15 amps 15 amps 975-0391-01-01 . which protects the internal charge relay and the components on the AC filter board.Introduction AC Side The AC side of the Xantrex TR Series has one breaker for pass-through AC input (30 A max and 15 A max for 120 Vac/60 Hz and 230 Vac/50 Hz models respectively). There is also a second breaker for charger AC input (30 A max and 15 A max for 120 Vac/60 Hz and 230 Vac/50 Hz models respectively). The breakers are rated for the maximum charge rate and pass-through current allowed according to the rating of the internal relay. the positive (+) battery terminal. Remote ON/OFF Switch The XANTREX TR RS ON/OFF SWITCH (manufacturer part number: 989-1060) allows the inverter to be switched ON or OFF remotely and includes an LED status indicator. DC Conduit Box The XANTREX TR CB (manufacturer part number: 989-1050) connects to the DC side of the inverter and accepts a DC conduit run. Battery Positive (+) Terminal COM Port Battery Temperature Sensor Port Battery Negative (–) Terminal Ventilation Holes Ground Lug Figure 1-3 DC Side of the Xantrex TR Series Optional Equipment The following options are available for the Xantrex TR Series Inverter/Chargers.Features DC Side The DC side of the Xantrex TR Series has the equipment ground lug. 975-0391-01-01 1–5 . and the negative (–) battery terminal plus the COM port and battery temperature sensor port. 1–6 . “Operation” contains information about how to operate the Xantrex TR Series Inverter/Charger.2 Operation Chapter 2. . Operation Front Panel The front panel of the Xantrex TR Series is equipped with a user interface. Below the display screen there is a pin-hole type push button to transition the Xantrex TR Series into battery equalize mode. The front panel is also equipped with a control interface behind an access panel intended for set-up and service use only. comprised of indicator lights and a display screen to provide inverter/charger status at a glance. User Interface Fault Indicator Light ON/STANDBY Switch Display Screen Invert Mode Indicator Light Charge Mode Indicator Light Battery Level Indicator Light Equalize Mode Pin-Hole Switch Battery Level Switch Figure 2-1 Front Panel User Interface 2–2 975-0391-01-01 . 975-0391-01-01 2–3 . Alternately flashes the warning code and either power or current (depending on mode) when there is an active warning (see Table 3-1 on page 3–2). invert mode or standby mode to OFF. Indicator light is off when the Xantrex TR Series is in charge mode. Press during low battery warning to disable the ODP during ODP-enabled low battery warning. Displays the current in Amps when the Xantrex TR Series is in charge mode. Display Screen Displays the power in kW when the Xantrex TR Series is in invert mode. Displays the fault code when there is an active fault (see Table 3-1 on page 3–2). Displays “---” when the Xantrex TR Series is in standby mode (charge mode indicator light is solid green) or when the Xantrex TR Series is OFF (charge mode indicator light is not illuminated). Indicator light is flashing when the Xantrex TR Series is load sensing.Front Panel User Interface Item ON/STANDBY Switch Description Press to transition the Xantrex TR Series from OFF mode to ON. (see “Over Discharge Protection (ODP)” on page 2–8). Xantrex TR Series restarts in invert mode (if only DC power present) or charge mode (AC and DC power present). Invert Mode Indicator Light Indicator light is illuminated when the Xantrex TR Series is in invert mode. Display is blank when the Xantrex TR Series has been manually transitioned to OFF Mode from invert mode (no indicator lights are illuminated). Press to clear faults and warnings. Displays “---” when the Xantrex TR Series has been manually transitioned to OFF Mode from charge mode (charge mode indicator light is not illuminated). Displays the battery level in % when the battery level switch is pressed. Indicator light is off when the Xantrex TR Series has been manually transitioned to OFF Mode. Press to transition the Xantrex TR Series from any stage of charge mode. 2–4 975-0391-01-01 . using a paper clip. to transition the Xantrex TR Series into equalize mode (see “Equalize Charging” on page 2–13).Operation User Interface Item Description Charge Mode Indicator Light Indicator light is illuminated orange when the Xantrex TR Series is in the bulk stage of charge mode. Fault Indicator Light Indicator light flashes red when the Xantrex TR Series has entered a warning condition. to cancel equalization. During equalize mode press for at least 5 seconds. Beeps at 1 second intervals in the event of a warning Beeps continuously in the event of a fault (press ON/STANDBY switch to clear the fault and stop the audible alarm). Indicator light is off when the Xantrex TR Series has been manually transitioned to OFF Mode. Indicator light is off when the Xantrex TR Series is in invert mode. Indicator light is flashing orange when the Xantrex TR Series is in the absorption stage of charge mode. Audible Alarm Beeps when any of the front panel switches are pressed. Beeps when the battery temperature sensor is plugged in. Indicator light is flashing red when the Xantrex TR Series has entered an equalize cycle and is currently equalizing the batteries. Equalize Mode Pin-Hole Switch Press for at least 5 seconds. Indicator light is illuminated red when the Xantrex TR Series has entered a fault condition. Indicator light is illuminated red when the Xantrex TR Series has entered an equalize cycle but is in the bulk or absorption stage of the cycle. Battery Level Switch Press to show the current battery level in % on the display screen. Battery Level Indicator Light Indicator light is illuminated when the battery level switch is being pressed. Indicator light is illuminated green when the Xantrex TR Series is in the float stage of charge mode or when the unit is in standby mode (in this case the display shows “---” instead of the current in Amps). using a paper clip. that provide adjustments for the battery charger to accommodate battery type and size. beneath the service access panel. These controls are intended for service users only and should be set once during initial setup. 3.Front Panel Service Control Interface There are several service controls on the inverter’s front panel. Replace the cover after initial setup. To remove the service access panel: 1. WARNING: Fire hazard The service access panel must always remain in place during unit operation and should always be replaced following servicing. Figure 2-2 Removing the Service Access Cover 975-0391-01-01 2–5 . Pull the cover off to allow access to the control interface (➁ in Figure 2-2). AC input stability and energy saving preferences. 2. Squeeze the two tabs on the sides of the service access cover (➀ in Figure 2-2). Choose the wide selection if you need to accept an extremely low AC source. Choose the narrow selection for a more normal range of AC sources.Operation Once the service access panel is removed. During equalize mode. move the switch briefly to gel/AGM and back to Flooded to cancel the equalization. Battery Type Selector Move the 2 position slide switch to set either flooded batteries or gel/AGM batteries. down to 65 Vac (120 Vac for 230 Vac/50 Hz units). the service controls may be modified to suit the specific configuration. Battery Bank Capacity Selector Battery Type Selector AC Input Selector Inverter Mode Controls (Search Watts) Figure 2-3 Front Panel Control Interface Service Control Interface Item Description AC Input Selector Move the 2 position slide switch to set either narrow or wide AC input. 2–6 975-0391-01-01 . down to 95 Vac (180 Vac for 230 Vac/50 Hz units). See caution note below. 8 Sealed Gel/AGM lead acid 14. then set the potentiometer to 1000 Ah. Cross-reference the information in Table 2-1 with the information provided with your battery. Absorption and Float stages of charge mode. With search mode enabled. set each charger for half the value. Disabling the threshold by setting the potentiometer fully counter-clockwise to the Defeat setting causes the inverter to remain on (in full power operation) even when there is no applied load. The setting allows the inverter to calculate the over-discharge protection values and also the transition criteria between Bulk. CAUTION: Equipment damage Batteries requiring different charging voltages than the Xantrex TR Series provides may be damaged if used with this unit. the charge current is linearly determined between 14% and 100% of the maximum charge rate. rather than remaining at full inverter operation when there is no load.5 27. the inverter minimizes energy consumption by pulsing the AC output looking for an applied load.2 16 32 13.1 28.4 26.0 2–7 . For settings between 30 Ah and 200 Ah.Front Panel Service Control Interface Item Description Search Mode Potentiometer Use a small jeweller's style flat-head screwdriver to adjust the current threshold required to bring the inverter out of search mode into full inverter operation.2 N/A N/A 13. See “Setting the Search Mode Threshold” on page 2–9. Table 2-1 Battery Charge Profiles 975-0391-01-01 Bulk/ Absorption Equalize Float Profile Description 12V 24V 12V 24V 12V 24V Flooded Flooded lead acid 14. If your bank is greater than 1000 Ah. When set at 200 Ah or above. the charge current control is automatically at maximum. Battery Bank Capacity Selector/ Use a small jeweller's style flat-head screwdriver to adjust the Charge Current Control potentiometer to match the Ah of your battery bank. Important: If using dual inverters configurations.6 29. The potentiometer should be adjusted as close as possible to the actual capacity of the battery bank for optimum charging. 0 Vdc (for a 12-volt battery bank).5 V (12 V units) or 25 V (24 V units).5 V (12 V units) or 23 V (24 V units). the Xantrex TR Series will restart at a battery voltage of 11. With higher battery capacity. Figure 2-4 Automatically Calculated Discharge Cutoff Voltage per Cell In the event of a low battery warning (). Schneider Electric recommends that if you disable the ODP. the inverter’s calculation decreases the low cutoff.Operation Over Discharge Protection (ODP) Over discharge protection shuts down the inverter at a specified voltage (low battery cutoff) to protect the batteries from over discharge damage. you stop inverting and charge the battery before the  default low battery warning. With a higher load. this level is typically between 11. the Xantrex TR Series will restart at a battery voltage of 12. the ODP may be temporarily disabled by pressing the ON/STANDBY switch. The inverter circuitry calculates the lowest (safe) DC voltage (leaving approximately 30-40% battery capacity) based on the position of the Battery Capacity Knob and the amount of load current on the inverter’s output. ODP is automatically enabled on the Xantrex TR Series unit. it increases the cutoff.8 and 12. If the Xantrex TR Series turns itself off (if the warning has progressed to a fault) or if the user manually stops inverting. the ODP will be automatically re-enabled as soon as the unit is in invert mode again. This enables the unit to continue functioning until the batteries reach the default low battery threshold or until the user manually stops inverting and charges the battery. CAUTION: Battery damage Allowing a battery to reach the default low battery threshold is not recommended and may damage the battery. Under no-load conditions. With ODP enabled. With ODP disabled. 2–8 975-0391-01-01 . install a switch to turn these OFF completely or don’t use the Search Mode. 5. 2.Front Panel Setting the Search Mode Threshold To set the Search Mode Watts: 1. the lamp and the invert mode indicator light will illuminate. The inverter should switch back to Search Mode. Ensure the inverter comes out of Search Mode. If the inverter is supporting loads that must constantly be powered. Potentiometer Setting Min Min Defeat Max Defeat Min Max Defeat Min Min Max Defeat Max Defeat Min Max Defeat 120 V Model Disabled Load Setpoint 5W 30W 60W 120W 240W Disabled 230 V Model Load Setpoint 10W 60W 120W 240W 480W 975-0391-01-01 Max 2–9 . The invert mode indicator light blinks 2-3 times a second. Turn the lamp ON. This could be a lamp located in a convenient location if the power goes out. only 120 Vac loads connected to the “master” inverter will bring the unit out of the search mode. Important: Some loads constantly draw power even though they are switched OFF. microwaves with digital displays. The inverter switches to battery operation. 3. turn the search mode OFF by setting the potentiometer fully counterclockwise (CCW) to the DEFEAT position. VCRs. Turn the lamp OFF for a moment. Important: The Search Mode only activates when the unit is operating in invert mode (from batteries) to prevent unnecessary battery discharge when electrical power is not required. Switch on the load which will trigger the inverter to full power. Remove the AC input source from the inverter. The light may flicker as the inverter searches the line for a load. It is best to operate these devices from another circuit. Important: When the Search Mode is used with series stacked inverters. Adjust the potentiometer up or down as necessary. Turn the potentiometer completely clockwise (to MAX). indicating the inverter is in Search Mode. such as TVs with instant-ON circuits. Ensure all inverter supported appliances are switched OFF. Slowly turn the potentiometer counter-clockwise (toward MIN) when the proper setting is found. 4. The stacked inverter system is now ready for use. The remote control must be connected prior to switching the inverter ON. Remote Control Xantrex TR Series are designed to operate with a XANTREX TR RS ON/OFF SWITCH remote control unit. a lower wattage device turns inverter ON DEFEAT Switches Search Mode OFF With the settings here. both units will shut down and the individual unit with the error will show the error code on the front panel display. The inverter should be providing 120 VAC/240 VAC to the sub-panel. the micro-controller will not recognize (or respond to) the remote. Refer to the manual shipped with the XANTREX TR RS ON/OFF SWITCH for indicator light flash sequences and how to interpret them. and provides overall system operating status. The remote incorporates a membrane switch with a single red indicator light display combination to start and stop the inverter. The inverter designated as secondary or INVERTER 2 (L2) will automatically turn on. Once stacked. Whenever two Xantrex TR Series inverters are used in a series (stacked) configuration.Operation With the settings here. 2–10 975-0391-01-01 . Switch on the inverter designated as primary or INVERTER 1 (L1). one unit (primary) controls the other unit (secondary). If the remote is not recognized. Which ever unit is switched ON becomes the primary and automatically switches on the secondary inverter and ensures the secondary’s output is 180° out of phase for 240 Vac operation. otherwise. To operate stacked inverters: 1. switch the inverter to STANDBY and then ON using the inverter’s front panel ON/STANDBY switch. In the event of an error. the Xantrex TR Series units will operate the same as a single unit. Both units can charge the batteries or provide battery backup power during a utility outage. a higher wattage device turns inverter ON Figure 2-5 Search Mode Potentiometer Adjustment Stacking Interface Important: Only 120 Vac/60 Hz units can be used in a stacked configuration. 2. check the output voltage of the inverter. Switch the AC disconnect circuit breaker to OFF. The voltage should be approximately 120 Vac (120 Vac/50 Hz models) or 230 Vac (230 Vac/60 Hz models). Recheck the controls and ensure they are in the proper position. indicated by the Charge Mode indicator light illuminating orange. Using a true RMS AC voltmeter. The Invert Mode indicator light will illuminate indicating the inverter is active. The voltage on the AC output of the inverter will remain the same as above (± 5% maximum) except ~104 Vac under no load conditions for power savings or ~207 Vac under no load conditions for power savings for 230 vac/60Hz models. 7. Important: The unit will not use renewable energy for AC output as long as AC input (utility or generator) is available to the inverter. Reapply the AC power by switching the AC disconnect to ON. Important: If the inverter is in Search Mode and a sufficient load is not available to bring the inverter up to full voltage. This voltage can be checked at either the AC terminal block or in the sub-panel (between the line and neutral). (Non-true RMS meters probably will not measure accurately).Start-up Start-up Once the inverter is properly connected to the batteries. Apply AC power to the inverter. 4. Apply DC power to the inverter by switching on the DC disconnect circuit breaker and then pressing the ON/STANDBY switch once. 975-0391-01-01 2–11 . Allow the batteries to fully recharge. 3. The inverter starts charging the batteries in the Bulk mode. • each of the indicator lights will flash in sequence • the cooling fan will turn on momentarily • the transfer relay will switch • the temperature sensors will be checked for open or short circuit 2. Recheck all wiring and ensure it is correct. The inverter will go into invert mode (if a sufficient load is applied to the AC output while in the search mode). It takes about 15 seconds for the unit to transition from invert mode to charge mode after the application of qualified AC. The inverter will go through a self-test. and loads (using a sub-panel) the inverter is ready for operation. AC source. 6. 5. Starting the inverter: 1. turn the Search Mode potentiometer fully counter-clockwise to defeat the search function. After the self-test the unit will start inverting. indicated by the Charge Mode indicator light. maintains a charge to the batteries for 1 hour as long as AC is present on the inverter’s input. During this stage the current supplied to the batteries slowly decreases. it passes power through to the connected load and begins charging the batteries. Float Charge Float charge. minimizes watering requirements (for flooded batteries) and ensures the batteries are in a constant state of readiness. the Xantrex TR Series will transition to Standby Mode. Whenever nominal AC is present at the inverter’s input and the inverter is on.Operation Charge Mode 3-Stage Charging Process The charging cycle uses a 3-stage charging process to maintain the batteries. the timer automatically switches to the float charge mode. To ensure that the charger does not stay indefinitely in the absorption charge mode. constant current. Float charging reduces battery gassing. The Charge Mode indicator light is illuminated green. When the current equals the programmed return amps value (5% of the battery capacity setting) set with the Battery Bank Capacity potentiometer. The length of time is variable based on the amp-hours of the battery bank connected. After 1 hour at float charge. the current may never decrease to the level to initiate the float stage. Absorption Charge Absorption charge is the second stage of battery charging and provides the batteries a controlled. The inverter/charger incorporates a timer circuit which starts counting when AC voltage is applied. Bulk Charge Bulk charge is the first stage in the charging process and provides the batteries with a controlled. constant voltage. the charger switches to the third stage–float. Important: If there are DC loads connected to the battery. Once the battery voltage rises to the bulk voltage threshold. The Charge Mode indicator light is flashing orange. 2–12 975-0391-01-01 . The Charge Mode indicator light is illuminated orange. the charger then switches to the absorption mode. the final stage of battery charging. Equalize Charging Equalize charging is a special mode of battery charging. before transitioning to Equalize Mode. The Charge Mode indicator light is illuminated solid red during Bulk and Absorption of an equalize cycle and is flashing red during Equalize Mode. and removing the sulfate from the plates. the Charge Mode indicator light is solid green and the display screen shows "---". OFF Mode You can manually transition the Xantrex TR Series to OFF while in Standby Mode. You can manually initiate a new charge cycle while in Standby Mode by pressing the ON/STANDBY switch once. the Xantrex TR Series will switch to Float Mode and continue with normal operation. Equalizing the batteries every month or two (depending on usage) prolongs the life of the batteries and provides better battery performance. it will not automatically transition to Invert Mode. A new charge cycle will be initiated if the battery voltage drops below 12. the charging current is determined by the battery Ah set-point as described on page 2–7. Once the Xantrex TR Series transitions to an equalize cycle. distributing the acid. During use. then pressing the ON/STANDBY switch again. Equalizing stirs up the electrolyte. which effects the run time.5 Vdc (for 12 V models) or 25 Vdc (for 24 V models) while in Standby Mode. no indicator lights are illuminated and the display screen shows "---" if qualified AC is present. the equalize cycle will continue for one hour equalizing batteries at a constant voltage (16. In OFF Mode the Xantrex TR Series passes-through qualified AC voltage only.Charge Mode Standby Mode The Xantrex TR Series will transition to the Standby (charger OFF) Mode after 1 hour in the float stage. to transition the Xantrex TR Series to OFF. and until the equalize voltage (16.0Vdc) is reached. Invert Mode or any stage of Charge Mode by pressing the ON/STANDBY switch once.0Vdc). or the display screen is blank if qualified AC is not present. You can manually initiate a new charge cycle or initiate inverting while in OFF Mode by pressing the ON/STANDBY switch once. The Xantrex TR Series will enter a Bulk and Absorption cycle first.0Vdc/32.0Vdc/32. If qualified AC power becomes not available while the Xantrex TR Series is in Standby Mode. if qualified AC power becomes not available while the Xantrex TR Series is in OFF Mode. After reaching the equalize voltage. If the batteries are successfully equalized. 975-0391-01-01 2–13 . In OFF Mode. the battery's cells can become unequal in the voltage and current they can deliver. it will automatically transition to Invert Mode and begin taking power from the batteries. In standby. Only flooded batteries (not gel/AGM batteries) can be equalized. Important: See the Schneider Electric website for the Application Note titled “Battery Banks for Inverter Systems” for additional information on battery care and maintenance. Remove all battery vent caps. using a paper clip or something similar. it should be just over the top of the plates (do not overfill). Check the battery water level. If the Xantrex TR Series fails to equalize the batteries. If another equalize cycle is required after equalization has finished. To cancel Equalize Mode: 1. press the Equalize Mode switch again for 5 seconds. Press the Equalize Mode pin-hole type switch for at least 5 seconds. Remove all DC loads connected to the batteries. to put the Xantrex TR Series into equalize mode. or 2. Ensure the Battery Type Selector switch is set to flooded (see Figure 2-3 on page 2–6). Move the Battery Type Selector Switch briefly to gel/AGM and then back to flooded. This code is only a warning that never transitions into a fault mode.Operation If the equalize voltage set-point is not reached within an hour of the equalize cycle starting. Important: Recheck the water level after equalize charging and refill if necessary. 4. Use only distilled water for filling batteries. provide adequate ventilation and remove all sources of ignition to prevent explosion. 3. the Xantrex TR Series will switch to Float Mode and continue with normal operation while displaying the Failed to Equalize Warning (). CAUTION: Explosion Hazard Only unsealed or vented batteries should be equalize charged. Press the Equalize Mode pin-hole type switch for at least 5 seconds. try another Equalize Cycle and if it fails to equalize again check and replace your batteries as needed. 2. 5. using a paper clip or something similar. To transition the Xantrex TR Series to Equalize Mode: 1. It is active until it is cleared by pressing the ON/STANDBY switch once. 2–14 975-0391-01-01 . Remove DC loads while equalizing as they can be damaged by the higher battery voltage. Since Hydrogen and oxygen gases are produced when equalized. 3 Troubleshooting Chapter 3. . “Troubleshooting” contains information about how to troubleshoot possible error conditions while using the Xantrex TR Series Inverter/Charger. contact your authorized service centre. the Fault LED is flashing red. their possible causes. If the error has progressed to Fault status then the unit will shut down and will have to be manually restarted. Solution This is a mechanical blockage of the fan. Carefully inspect for foreign objects lodged in the fan and remove as necessary. but if the over heating is not corrected in 40 seconds the warning will become a fault. Improve ventilation around the unit or install in a cooler location. When the Xantrex TR Series is in Warning status. Ensure the Xantrex TR Series is fully OFF. Table 3-1 Error Codes Error Fault or Code Warning Description  Fault Fan is locked or disconnected. then the unit will automatically clear the warning and restart. Press the ON/STANDBY switch once to clear the error. the audible alarm is beeping continuously and the display is continuously showing the error code. 2. Table 3-2 provides a list of possible error conditions that may occur. not Fault status.  Fault The  warning has persisted until it has become a fault. When the Xantrex TR Series is in Fault status.Troubleshooting Troubleshooting the Xantrex TR Series Table 3-1 shows the possible error codes on the display screen and the description of the fault or warning. Press the ON/STANDBY switch again to manually turn the Xantrex TR Series on. and possible solutions to resolve the error condition. the audible alarm is beeping at one second intervals and the display is alternately showing the error code and the power or current (depending on Invert or Charge mode of the inverter). To clear a fault and restart the unit: 1. If the reason for the error is corrected while the Xantrex TR Series is still in Warning status. Allow the Xantrex TR Series to cool. If condition persists. The Xantrex TR Series has stopped inverting or charging and is waiting to cool down before automatically restarting. the Fault LED is solid red. 3–2 975-0391-01-01 . Unit is still functioning.  Warning The Xantrex TR Series is over heating. Allow the Xantrex TR Series to cool. Improve ventilation around the unit or install in a cooler location. Manually restart unit. Manually restart unit.  Fault 975-0391-01-01 The  Warning has persisted until it has become a fault. After 5 seconds. No action required. 3–3 . Manually restart unit.  Warning The electrical devices connected to the AC output of the Xantrex TR Series have exceeded the power rating of the unit (either too many devices. The electrical devices connected to the AC output of the Xantrex TR Series have exceeded the power rating of the unit (either too many devices. Check the batteries and adjust location/ventilation of the batteries. Xantrex TR Series has shut down for safety reasons. The battery temperature sensor connected to the Xantrex TR Series has detected a temperature outside of the safe operating temperature of -20 °C – 60 °C (-4 °F – 140 °F). Unit is still functioning. but if the over load does not self-corrected in 10 seconds the warning will become a fault. If condition persists. this warning will automatically clear. The battery temperature sensor connected to the Xantrex TR Series has an error. warning is in place to prevent shutdown in the event of a quick.  Fault Xantrex TR Series AC transfer relay has failed. Check the power rating of connected electrical devices. Press the ON/STANDBY switch once to clear fault. Xantrex TR Series has shut down for safety reasons. Check the battery temperature sensor connections and replace the battery temperature sensor if necessary. The Xantrex TR Series will continue the charge cycle using the last known temperature reading. or devices with too high power consumption).Troubleshooting the Xantrex TR Series Table 3-1 Error Codes Error Fault or Code Warning Description   Warning The Xantrex TR Series has not detected a battery temperature sensor during startup test. contact Schneider Electric for service. or devices with too high power consumption). Remove electrical devices until the combined power consumption is less than the power level of your Xantrex TR Series (see the table on page iv). Normal inverting and charging is not affected by this warning. or be aware or the impact of not using one. Manually restart unit. then it will continue at the default temperature of 25 °C (77 °F). self-corrected power surge. Fault Solution Either connect a battery temperature sensor. At least one connected battery has dropped below the default low battery threshold. Xantrex TR Series has shut down for safety reasons. At least one connected battery has dropped below the ODP threshold set. Manually restart unit in Charge Mode. This condition is also present in case of extreme overloading (i. but if the low battery is not corrected in 30 seconds the warning will become a fault. self-corrected short at the inverter output. Unit is still functioning. Charge batteries.  Fault The  warning has persisted until it has become a fault. but if the short circuit does not self-corrected in 10 seconds the warning will become a fault. Unit is still functioning.  3–4 Warning Active only when ODP has been disabled. Unit is still functioning.  Warning At least one connected battery has dropped below the ODP threshold set. Manually restart unit.Troubleshooting Table 3-1 Error Codes Error Fault or Code Warning Description Solution  Warning The Xantrex TR Series has been short circuited at the AC output. Reduce AC load. contact Schneider Electric for service. or Press the ON/STANDBY switch once during the 60 second warning to temporarily disable the ODP (see “Over Discharge Protection (ODP)” on page 2–8. 975-0391-01-01 .e. when load requires more than 200% of the rated output current). but if the low battery is not corrected in 60 seconds the warning will become a fault.  Fault The  warning has persisted until it has become a fault.  Fault The AC side of the Xantrex TR Series is attempting to backfeed to the AC grid as the result of another fault. Charge batteries. No action required. Charge batteries or Remove all electrical devices taking power from the unit. Check connected loads for short circuits. Reduce AC load. warning is in place to prevent shutdown in the event of a quick. If condition persists. Measure the total equivalent battery voltage and replace or remove any that exceed the battery bank size requirements of your Xantrex TR Series (see the table on page iv). Reduce AC load and verify battery input voltage. warning is in place to prevent shutdown in the event of a quick.  Fault At least one connected battery is bad (battery voltage has dropped below 8.  Fault  Warning The AC output voltage has dropped below the AC output voltage set points. The  warning has persisted until it has become a fault. Check all batteries and replace any faulty ones.Troubleshooting the Xantrex TR Series Table 3-1 Error Codes Error Fault or Code Warning Description Solution  Charge batteries Fault Active only when ODP has been disabled. warning is in place to prevent shutdown in the event of a quick. self-corrected issue. but if the low voltage does not self-corrected in 120 seconds the warning will become a fault. Unit is still functioning.  Warning Input voltage from a connected battery (or a combination of batteries in the bank) is too high for the Xantrex TR Series (battery voltage goes above 15. Manually restart unit in Charge Mode. self-corrected issue. At least one connected battery has dropped below the default low battery threshold. self-corrected power surge.5 V for 12 V units. Manually restart unit. Xantrex TR Series has shut down for safety reasons. If adjustment of load level does not clear the warning. No action required. then no further action is required. Unit is still functioning. The  warning has persisted until it has become a fault. contact Schneider Electric for service. or Remove all electrical devices taking power from the unit.5 V for 12 V units.5 V during charging). warning is in place to prevent shutdown in the event of a quick. Input voltage from a connected battery (or a combination of batteries in the bank) is too high for the Xantrex TR Series (battery voltage goes above 15. but if the high voltage does not self-corrected in 30 seconds the warning will become a fault. Manually restart unit. Unit is still functioning. Manually restart unit.  Fault The  Warning has persisted until it has become a fault. 975-0391-01-01 No action required.  Warning The DC output voltage has risen above the DC output voltage set points. or above 31 V for 24 V units). or above 31 V for 24 V units). If condition persists. but if the high battery does not self-corrected in 5 seconds the warning will become a fault. 3–5 . AC output voltage is low and the inverter turns loads ON and OFF. 3–6 975-0391-01-01 . Non-true RMS meter will probably not measure accurately. loose battery-side connections. Xantrex TR Series has been manually transitioned to OFF mode. Table 3-2 Troubleshooting the Xantrex TR Series Error Condition Possible Cause Solution Xantrex TR Series will not turn on during initial power up. Batteries are not connected. contact Schneider Electric for service. Normal inverting and charging is not affected by this warning. Low battery. Xantrex TR Series has shut down for safety reasons. Check the loads. Check all AC output connections. Press the ON/STANDBY switch once to clear the fault. Press the ON/STANDBY switch to transition back to Invert Mode (only DC power present) or Charge Mode (AC and DC power present).  Warning At least one battery did not reach the target equalize set-point voltage during the 1 hour equalization stage. Use a true RMS meter for accurate reading if necessary.Troubleshooting Table 3-1 Error Codes Error Fault or Code Warning Description Solution  Fault The  Warning has persisted until it has become a fault. Replace the batteries. Check the condition of the batteries and recharge if possible. if they are functioning correctly then meter reading is inaccurate. Check batteries and replace if necessary. AC loads are receiving low voltage. If condition persists. Manually restart unit. Check the batteries and cable connections. Loose AC output connections. No AC output voltage and no indicator lights ON. Inverter output reads incorrectly on volt meter. . . Low AC input voltage (120 Vac/230 Vac RMS required for full charger output). Repair or replace generator. Loose AC input connections. AC voltage has dropped out-of-tolerance Check the AC voltage for proper voltage and frequency (depending on model). Sensitive loads turn off temporarily when transferring between grid and inverting. but no charge is going to the batteries.indicates charging. Check all AC output wiring connections. See Xantrex TR Series Inverter/Charger Installation Manual (Part #: 975-0367-01-01) and Appendix A. “Specifications”. Loose or corroded battery connections. Refer to the section on adjusting the “Charger Rate”. If there is good AC voltage on inverter's AC output terminal block. Reset AC pass-through breaker (see Figure 1-2 on page 1–4 for location). High AC input voltages from the generator. 975-0391-01-01 Inverter's 95 Vac/180 Vac transfer voltage may be too low to sustain certain loads. Loose AC input connections. Load the generator down with a heavy load. Charger turns OFF while charging from a generator. Open AC output breakers or fuses and AC wiring connections. 3–7 . Install a UPS if possible. then check for open AC output breakers or fuses and AC wiring connections. “Specifications”. Charger controls are improperly set. Unit cannot serve as an uninterruptible power supply. Reset charger AC input breaker (see Figure 1-2 on page 1–4 for location). Check all AC output wiring connections. Check and clean all DC connections.Troubleshooting the Xantrex TR Series Table 3-2 Troubleshooting the Xantrex TR Series Error Condition Possible Cause Solution Charger is inoperative and unit will not accept AC.is ON. but loads are not receiving power. AC pass-through breaker on the side of the inverter is open. Turn the generator output voltage down. Charger is supplying a lower charge rate. Charge mode indicator light: Charger AC input breaker on the side of the inverter is open. See Appendix A. it will be turned alternately ON and OFF by the inverter. Ceiling Fans Most large diameter. during heavy load start-up. the inverter’s load sensing circuit will have to be defeated. When this occurs. 3–8 975-0391-01-01 . In order to operate. external loads in the system may alter the inverter’s output waveform causing clocks to run at different speeds. This can usually be solved by plugging in an additional load (such as a lamp). especially with no other loads present. however. High starting surge for heavy loads will cause the inverter’s output to dip during load start-up. such as computers. Decreasing Loads If the amount of power a load draws decreases after it has been switched on (such as with a small motor) and its current draw becomes less than the load sensing threshold. Avoid using sensitive electronics. there are special conditions that can cause a load to behave differently than expected. such as computers. during heavy load start-up. however.Troubleshooting Problem Loads The inverter can drive most loads. each unit waits for the other to begin. slow turning fans run correctly. High speed fans tend to operate normally. Avoid using sensitive electronics. High starting surge for heavy loads will cause the inverter’s output to dip during load start-up. especially on the lower half of their band. The following describes some of the common problems encountered when using an inverter. This is because most clocks do not draw enough power to trigger the load sensing circuit. This can usually be solved by plugging in an additional load (such as a lamp) to bring the inverter out of its search mode or by changing the search mode potentiometer to a lower set point or setting it to defeat. Connecting a transformerless battery charger could result in a overheating condition and possibly a fire. Computers and Sensitive Electronics Some computers and sophisticated electronics have power supplies that do not present a load until correct line voltage is available. WARNING: Fire Hazard Transformerless Battery Chargers are not to be used with any model of the Xantrex TR Series Inverter/Charger family. but generate more noise than when connected to utility power. Clocks The inverter’s crystal controlled oscillator keeps the frequency accurate to within a few seconds a day. Cell Phones Some cellular telephones experience interference in the form of a clicking sound. There may be periods where clocks keep time and then mysteriously do not. Refer to the Operation/Search Mode Watts. Consumer Electronics AM radios tend to pick up inverter noise. Also. the cycle will continue unless the load is reduced or an additional source of power is added. Small fluorescent lights are the most common example. 975-0391-01-01 3–9 . Laser printers. require high current for their fusing circuit and are not recommended for use with an inverter. Undersized Loads If the power consumed by a device is less than the inverter’s search mode circuitry threshold. If in doubt. such as computers. CAUTION: Equipment Damage Some products can be damaged when used with modified sine-wave power. This can usually be solved by plugging in an additional load. As soon as the heavy load draws the batteries down. the faster they cook. Excessive heat will indicate that it is incompatible with the inverter.Problem Loads Dimmer Switches Most dimmer switches lose their ability to dim the lights when used with an inverter and operate only in the fully ON or OFF position. however. Printers Most inkjet type printers work well in inverter applications. Avoid using sensitive electronics. monitor its temperature for 10 minutes to ensure it does not become abnormally hot. Microwave Ovens Microwave ovens are sensitive to peak output voltages. The higher the voltage. The battery voltage will then slowly rise back above the low voltage threshold causing the inverter to resume operation. microprocessor controlled dimmers tend to work better in inverter applications. try turning the lamps AC plug over. check with the product’s manufacturer. Heavy Loads If the battery bank cannot deliver the necessary amperage to drive a heavy load. the inverter will shut OFF. it will not run. Fluorescent Lights Some devices cannot be detected by the inverter’s load sensor and will not operate. Since the inverter’s peak output voltage is dependent upon battery voltage and load size. during heavy load start-up. Rechargeable Devices When first using a rechargeable device. This can usually be solved by plugging in an additional load such as a 100 watt light bulb. High starting surge for heavy loads will cause the inverter’s output to dip during load start-up. the microwave’s cook time may need to be increased. Newer. 3–10 . • Table A-2 provides the electrical specifications for the Xantrex TR Series Inverter/Charger (230 Vac/50 Hz. environmental and regulatory specifications of the Xantrex TR Series Inverter/Charger. • Table A-1 provides the electrical specifications for the Xantrex TR Series Inverter/Charger (120 Vac/60 Hz. models).A Specifications Appendix A. • Table A-3 provides physical and environmental specifications for all models of the Xantrex TR Series Inverter/Charger. • Information is also provided on the safety and electromagnetic compatibility specifications for the Xantrex TR Series Inverter/Charger. models). “Specifications” contains information about the electrical. . 2 Vdc 11.8 to 1.Specifications Table A-1 Electrical Specificationsa .2 Vdc 7200 VA 120±12 Apk 186 amps 25.0—30.0—30.0 Vdc 5 to 35 amps 0.6 Vdc 76 amps 25.6 Vdc 252 amps 12.88 26 W 11.0 (leading or lagging) 975-0391-01-01 .20 Aac 2400 VA 19.5 amps AC 92% 92% 120 Vac 120 Vac 30 amps AC 30 amps AC 20 amps AC 30 amps AC 93% 94% 120 Vac 120 Vac 30 amps AC 45 amps AC 4800 VA 80±8 Apk 3000 VA 50±5 Apk 4800 VA 80±8 Apk 157 amps 12.5 amps AC 90% 120 Vac 30 amps AC 20 amps AC 12.20 Aac 12.2 Vdc 120 amps 25.04% Crystal controlled) Charging 40 Aac Nominal AC Input Currentb Pass-through Charging Continuous Power (@ 25°C) AC Current at Max.88 25 W 22.68 Aac 3600 VA 19.) Voltage Regulation (Typical) Waveform Load Power Factor (allowed) A–2 104—127 Vac 108—125 Vac modified sine wave 0.0—15. Output Overcurrent Protection 28 Aac 12 Aac 1500 VA 11.89 25 W 22. Output and Duration: Overload 10 sec Rating 3000 VA Short Circuit 10 sec Rating 50±5 Apk DC Current at Rated Power d DC Input Voltage (nominal) DC Input Voltage Range DC Charger Rate (Adjustable) ±6% Power Factor while Charging Tare Loss Common Specifications: Voltage Regulation (max.81 Aac 1500 VA 10.92 24 W 22.120 Vac/60 Hz Models Xantrex TR1512 120 60 Xantrex TR2412 120 60 Xantrex TR1524 120 60 Xantrex TR2424 120 60 Xantrex TR3624 120 60 120 Vac 140 Vrms 65/95 Vac 120 Vac 140 Vrms 65/95 Vac 120 Vac 140 Vrms 65/95 Vac 120 Vac 140 Vrms 65/95 Vac 120 Vac 140 Vrms 65/95 Vac 60 Hz Narrow Setting (Charge & Pass .0—15.0 Vdc 10 to 70 amps 0. Charge Rate Rated Output Current c Typical Efficiency AC Output Voltage (rms) Max.0 Vdc 14 to 100 amps 0.0—30.0 Vdc 10 to 70 amps 0.through) 55—64 Hz Wide Setting (Charge) 55—68 Hz Wide Setting (Pass-through) 41—68 Hz Maximum AC Input Current 50 Aac 30 Aac Pass-through 20 Aac 60 Hz 55—64 Hz 55—68 Hz 41—68 Hz 60 Aac 30 Aac 30 Aac 60 Hz 55—64 Hz 55—68 Hz 41—68 Hz 50 Aac 30 Aac 20 Aac 60 Hz 55—64 Hz 55—68 Hz 41—68 Hz 60 Aac 30 Aac 30 Aac 60 Hz 55—64 Hz 55—68 Hz 41—68 Hz 60 Aac 30 Aac 30 Aac 48 Aac 26 Aac 22 Aac 40 Aac 28 Aac 12 Aac 48 Aac 26 Aac 22 Aac 48 Aac 26 Aac 22 Aac 2400 VA 15.53 Aac Model AC Nominal Input Voltage Maximum AC Input Voltage AC Input Low Transfer Voltage (wide/narrow) Frequency: (± 0.93 24 W Surge Capability/Max.0 Vdc 10 to 70 amps 0. at nominal input voltage. c.Table A-1 Electrical Specificationsa .120 Vac/60 Hz Models Model Adjustable Load Sensing Range Force Air Cooling Automatic Transfer Relay Xantrex TR1512 120 60 Xantrex TR2412 120 60 Xantrex TR1524 120 60 Xantrex TR2424 120 60 Xantrex TR3624 120 60 5 watts minimum to 240 watts maximum Variable speed fan 30 amps maximum (non-continuous) a.In bulk mode (at nominal input AC and nominal DC voltage). to obtain full continuous rated pass-through and maximum battery charging while adhering to the 80% ampacity rule of North American electrical codes.Product may not meet voltage regulation specifications at other than "Input Nominal" at full-rated load.Specifications subject to change without notice. d. b.This is the minimum AC input current required. 975-0391-01-01 A–3 . 92 Tare Loss 23 W 21 W 22 W DC Current at Rated Power c Common Specifications: Voltage Regulation (max. Output Overcurrent Protection 15 amps AC 15 amps AC 15 amps AC Surge Capability/Max.0—15.0—30.0 Vdc 22.5±2.04% Crystal controlled) Maximum AC Input Current 23 amps 23 amps 30 amps Nominal AC Input Current 23 amps 23 amps 30 amps Continuous Power (@ 25°C) 1500 VA 1500 VA 2400 VA AC Current at Max.83 0.5 Apk 42±4 Apk 158 amps 77 amps 121 amps DC Input Voltage (nominal) 12.0—30.) ±5% (-12%.230 Vac/50 Hz Models Model Xantrex TR1512 230 50 Xantrex TR1524 230 Xantrex TR2424 50 230 50 AC Nominal Input Voltage 230 Vac 230 Vac 230 Vac Maximum AC Input Voltage 253 Vrms 253 Vrms 253 Vrms AC Input Low Transfer Voltage (wide/narrow) 120/180 Vac 120/180 Vac 120/180 Vac 50 Hz 50 Hz 50 Hz Narrow Setting (Charge & Pass .4 amps AC 6.00 Aac 10.Specifications subject to change without notice.Product may not meet voltage regulation specifications at other than "Input Nominal" at full-rated load.6 Vdc 25.4 amps AC 10. +5% Xantrex TR1512 230 50 only) Voltage Regulation (Typical) ±2.44 Aac Rated Output Current 6.through) 45—55 Hz 45—55 Hz 45—55 Hz Wide Setting (Charge) 45—68 Hz 45—68 Hz 45—68 Hz Wide Setting (Pass-through) 41—68 Hz 41—68 Hz 41—68 Hz Frequency: (± 0.5 Apk 26.8 to 1.0 Vdc DC Charger Rate (Adjustable) ±6% 0 to 70 amps 0 to 35 amps 0 to 70 amps Power Factor while Charging 0.In bulk mode (at nominal input AC and nominal DC voltage).2 Vdc DC Input Voltage Range 11. Output and Duration: Overload 10 sec Rating 3000 VA 3000 VA 4800 VA Short Circuit 10 sec Rating 26.4 amps AC Typical Efficiency 92% 91% 94% AC Output Voltage (rms) 230 Vac 230 Vac 230 Vac Max. c. A–4 975-0391-01-01 .91 0. Charge Rateb 5.Specifications Table A-2 Electrical Specificationsa . 5% Waveform modified sine wave Load Power Factor (allowed) 0.0 (leading or lagging) Adjustable Load Sensing Range 10 watts minimum to 480 watts maximum Force Air Cooling Variable speed fan Automatic Transfer Relay 30 amps maximum (non-continuous) a. b.88 Aac 6.0 Vdc 22.2 Vdc 25.5±2. 6 kg) Ambient Temp Range Rated Temperature Invert Mode: 32 °F to 122 °F (0 °C to +50 °C) Range Charge Mode: 32 °F to 104 °F (0 °C to +40 °C) 105 °F to 122 °F (+40. b. (40. and front panel controls. L (216 mm W  184 mm H  546 mm L) Weight 40 lbs (18 kg) 42 lbs (19 kg) 40 lbs (18 kg) 45 lbs (20 kg) 45 lbs (20 kg) 42 lbs (19 kg) 42 lbs (19 kg) 42 lbs (19 kg) Shipping/Packaging plus Xantrex TR Series Dimensions 12. W  11.25 in.000 feet (16800 m) Mounting wall-mount with 16 in.6 cm) mounting centers a.6 in.Xantrex TR2424 230 50 Xantrex TR1524 230 50 Xantrex TR1512 230 50 Xantrex TR3624 120 60 Xantrex TR2424 120 60 Xantrex TR1524 120 60 Model Xantrex TR2412 120 60 Xantrex TR1512 120 60 Table A-3 Environmental Specificationsa Xantrex TR Series only Dimensionsb 8.4 in.9 kg) 55 lbs (24. H  21 in.Allows for hardware extensions such as mounting rails.5 in. H  26. L (315 mm W  300 mm H  675 mm L) Weight 50 lbs (22. Safety and Electromagnetic Compatibility Specifications 120 Vac/60 Hz Models CSA 107. DC terminals. Canada ICES-0003 Class B 230 Vac/50 Hz Models EN50178 New EMC Directive 2004/108/EC 975-0391-01-01 A–5 .7 kg) 55 lbs (24.7 kg) 52 lbs (23.6 kg) 52 lbs (23.000 feet (4570 m) Non-operating 50.1 UL 1741 FCC Part 15B Class B Ind.5 °C to +50 °C) 50% derating Storage -67 °F to 167 °F (-55 °C to +75 °C) Altitude: Operating 15.9 kg) 52 lbs (23.Specifications subject to change without notice.6 kg) 52 lbs (23.6 kg) 50 lbs (22.8 in. W  7. A–6 . Proof of purchase may be in any one of the following forms: • The dated purchase receipt from the original purchase of the product at point of sale to the end user. unless otherwise agreed in writing (the “Warranty Period”). If Xantrex repairs or replaces a product. Alaska. This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period. All replaced products and all parts removed from repaired products become the property of Xantrex. its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer. For some products.schneider-electric. What does this warranty not cover? Claims are limited to repair and replacement.schneider-electric. contact your merchant. Subsequent owners also require original proof of purchase as described in "What proof of purchase is required?" What will Xantrex do? During the Warranty Period Xantrex will. Xantrex will be liable to you only for direct damages suffered by you and only up to a maximum amount equal to the purchase price of the product.com La France +0825012999 Deutschland +49 (0) 180 575 6575 +49 (0) 2102 404 7101 [email protected] Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual.com L'Italia +39 035 4151111 +39 035415 3200 IT-pronto-contatto@it. or • The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM) status. What proof of purchase is required? In any warranty claim. You will be required to demonstrate proof of purchase to make warranty claims. ("Xantrex") and covers defects in workmanship and materials in your Xantrex TR Series Inverter/ Charger.com fr-re-techsupport@fr. at its option.schneider-electric.techsupport@es. contact Xantrex directly at: www.schneider-electric. Xantrex covers both parts and labor necessary to repair the product. the original end user customer. repair the product (if economically feasible) or replace the defective product free of charge.schneider-electric. How do you get service? If your product requires troubleshooting or warranty service. If you are unable to contact your merchant. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. Xantrex maintains a network of regional Authorized Service Centers.Warranty and Return Information Warranty What does this warranty cover and how long does it last? This Limited Warranty is provided by Xantrex Technology Inc.com/sites/corporate/en/support/operations/local-operations/local-operations.schneider-electric. Call Xantrex or check our website to see if your product can be repaired at one of these facilities. 975-0391-01-01 WA–1 .com For other country details please contact your local Schneider Electric Sales Representative or visit our website at: http://www. at its option. whichever is greater. reimbursement up to the purchase price paid for the product. use new and/or reconditioned parts in performing warranty repair and building replacement products.com ☎ ✉ North America 1 650 351 8237 1 866 519 1470 1 925 245 1022 re. or • The dated invoice or purchase receipt showing the product exchanged under warranty.techsupport@schneider-electric. This warranty period lasts for two (2) years from the date of purchase at the point of sale to you. dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex. or if in Xantrex's discretion that is not possible. and return shipment to the customer via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada. Hawaii and outside of the United States and Canada are excluded. or the merchant is unable to provide service. and provided that Xantrex through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty.com España +34 93 498 7466 +34 93 305 5026 re. Xantrex will. provided that you notify Xantrex of the product defect within the Warranty Period. Contact Xantrex Customer Service for details on freight policy for return shipments from excluded areas. Product shipments will be refused and returned at your expense if they are unauthorized. CONDUCT. FURTHER. installation error or misuse. OBLIGATIONS AND LIABILITIES. IN THE COUNTRY YOU PURCHASED THE PRODUCT WHICH MAY VARY FROM COUNTRY TO COUNTRY AND JURISDICTION TO JURISDICTION. Return Material Authorization Policy For those products that are not being repaired in the field and are being returned to Xantrex. STATEMENT OR OTHERWISE). TORT. THIS LIMITED WARRANTY SHALL BE SUBJECT TO YOUR STATUTORY RIGHTS AS A CONSUMER UNDER THE EUROPEAN UNION PRODUCT WARRANTY DIRECTIVE 1999/44/EC AND AS SUCH DIRECTIVE HAS BEEN IMPLEMENTED IN THE EUROPEAN UNION MEMBER STATE WHERE YOU PURCHASED THE PRODUCT. generalized corrosion. NEGLIGENCE. g) the product if it is located outside of the country where it was purchased. before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number and the correct factory "Ship To" address. physically damaged or altered. so the above limitation(s) or exclusion(s) may not apply to you. d) the product if it is used as a component part of a product expressly warranted by another manufacturer. WA–2 975-0391-01-01 . if they are shipped collect. biological infestations. IN NO EVENT WILL XANTREX BE LIABLE FOR: (A) ANY SPECIAL. GUARANTEES. IN LIEU OF ALL OTHER WARRANTIES. OR HAD REASON TO KNOW. YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM EU MEMBER STATE TO EU MEMBER STATE OR. or removed. EXPRESS OR IMPLIED. serial number) markings have been defaced. b) the product if it has been subjected to fire. HOWEVER ARISING (WHETHER BY CONTRACT. or troubleshooting of the customer's electrical systems. You may have other rights which may vary from state to state. IF YOU DID NOT PURCHASE THE PRODUCT IN AN EU MEMBER STATE. altered. c) the product if repairs have been done to it other than by Xantrex or its authorized service centers (hereafter "ASCs"). OPERATION OF LAW. PRINCIPLES OF MANUFACTURER'S LIABILITY. WHILE THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. WHETHER OR NOT ARISING OUT OF XANTREX'S NEGLIGENCE. This Limited Warranty gives you specific legal rights. f) the product if its original identification (trade-mark. INDIRECT. province to province or jurisdiction to jurisdiction. INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY. OR OTHER COMMERCIAL OR ECONOMIC LOSSES OF ANY KIND. provinces and jurisdictions do not allow limitations or exclusions on implied warranties or on the duration of an implied warranty or on the limitation or exclusion of incidental or consequential damages. or if they are shipped to the wrong location. CONDITIONS. CONSUMERS IN THE REST OF THE WORLD: Exclusions If this product is a consumer product. INCIDENTAL OR CONSEQUENTIAL DAMAGES. either internally or externally. but not limited to. or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the Xantrex product specifications including. Some states. and h) any consequential losses that are attributable to the product losing power whether by product malfunction. AND ALL LOSSES OR DAMAGES TO ANY PROPERTY OR FOR ANY PERSONAL INJURY OR ECONOMIC LOSS OR DAMAGE CAUSED BY THE CONNECTION OF A PRODUCT TO ANY OTHER DEVICE OR SYSTEM. MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. neglected. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD STIPULATED UNDER THIS LIMITED WARRANTY. OF THE POSSIBILITY OF SUCH DAMAGE. To the extent you are entitled to implied warranties under federal law. FAILURE TO REALIZE EXPECTED SAVINGS. to the extent permitted by applicable law they are limited to the duration of this Limited Warranty. installation. AND (C) ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE. returned without an RMA number clearly marked on the outside of the shipping box. (B) ANY LIABILITY ARISING IN TORT. REPRESENTATIONS. e) component parts or monitoring systems supplied by you or purchased by Xantrex at your direction for incorporation into the product. Disclaimer Product THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS. OR THE INCORRECT INSTALLATION. improperly installed. Products must also be shipped prepaid. or damaged from improper use or use in an unsuitable environment. high input voltage from generators and lightning strikes. WHERE PERMITTED BY LAW.Warranty and Return Information This Limited Warranty does not warrant uninterrupted or error-free operation of the product or cover normal wear and tear of the product or costs related to the removal. This warranty does not apply to and Xantrex will not be responsible for any defect in or damage to: a) the product if it has been misused. EVEN IF XANTREX HAS BEEN ADVISED. federal law does not allow an exclusion of implied warranties. INCLUDING LOST PROFITS. LOST REVENUES. INTEGRATION OR OPERATION OF THE PRODUCT BY PERSONS NOT AUTHORIZED BY XANTREX. CONSUMERS IN THE EUROPEAN UNION: IF YOU ARE A CONSUMER (RATHER THAN A PURCHASER OF THE PRODUCT IN THE COURSE OF A BUSINESS) AND PURCHASED THE PRODUCT IN A MEMBER STATE OF THE EUROPEAN UNION. STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT. water. If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex return material authorization (RMA) number is not required. or if no dated proof of purchase is available. This warranty will not apply where the product is damaged due to improper packaging. If you are returning a product from outside of the USA or Canada In addition to the above. • A contact telephone number where you can be reached during work hours.Warranty and Return Information When you contact Xantrex to obtain service. However. as with incomplete units or units with excessive damage. 975-0391-01-01 WA–3 . If applicable. an additional fee will be charged. tariffs. Please ensure that your product is shipped fully insured in the original packaging or equivalent. if the unit was damaged by misuse or incorrect installation. preferably using the original box and packing materials. clearly marked on the outside of the box. and deposits. In cases where the minimum flat fee does not apply. Include the following: • The RMA number supplied by Xantrex Technology Inc. if other conditions of the warranty have not been met. contact Xantrex Customer Service for a Return Material Authorization (RMA) number and follow the other steps outlined in "Return Procedure". To return your product for out of warranty service. Post office boxes are not acceptable. you MUST include return freight funds and are fully responsible for all documents. your unit may be serviced or replaced for a flat fee. • A brief description of the problem. duties. you must contact the ASC prior to returning the product or presenting the unit to verify any return procedures that may apply to that particular facility and that the ASC repairs this particular Xantrex product. please have your instruction manual ready for reference and be prepared to supply: • The serial number of your product • Information about the installation and use of the unit • Information about the failure and/or reason for the return • A copy of your dated proof of purchase Record these details in “Information About Your System”. you will be contacted by Customer Service once your unit has been received. Ship the unit prepaid to the address provided by your Xantrex customer service representative. Return Procedure Package the unit safely. Out of Warranty Service If the warranty period for your product has expired. • A return address where the unit can be shipped. Payment options such as credit card or money order will be explained by the Customer Service Representative. AGM) __________________________________ ❐ DC wiring size and length __________________________________ ❐ Alarm sounding? __________________________________ ❐ Description of indicators on front panel __________________________________ ❐ Appliances operating when problem occurred __________________________________ ❐ Description of problem __________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ WA–4 975-0391-01-01 . Xantrex TR3624 120 60. Xantrex TR2424 230 50 ❐ Purchased From _________________________________ ❐ Purchase Date _________________________________ If you need to contact Customer Service. sealed gel cell. ❐ Type of installation __________________________________ ❐ Length of time inverter has been installed __________________________________ ❐ Battery/battery bank size __________________________________ ❐ Battery type (e. ❐ Serial Number _________________________________ ❐ Product Number Xantrex TR1512 120 60. Xantrex TR1524 120 60. record the following information and be sure to keep your proof of purchase. Xantrex TR1524 230 50. flooded.g. Xantrex TR1512 230 50. Xantrex TR2424 120 60. Xantrex TR2412 120 60.Warranty and Return Information Information About Your System As soon as you open your Xantrex TR Series Inverter/Charger package. please record the following details before calling. This information will help our representatives give you better service. . schneider-electric.Schneider Electric www.com Deutschland +49 (0) 180 575 6575 +49 (0) 2102 404 7101 [email protected] ☎ North America 1 650 351 8237 1 866 519 1470 ✉ 1 925 245 1022 re.com La France +0825012999 [email protected]/sites/corporate/en/support/operations/local-operations/[email protected] L'Italia +39 035 4151111 +39 035415 3200 IT-pronto-contatto@it.schneider-electric.schneider-electric.schneider-electric.com España +34 93 498 7466 +34 93 305 5026 re.schneider-electric.page 975-0391-01-01 Printed in China [email protected] For other country details please contact your local Schneider Electric Sales Representative or visit our website at: http://www.
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