The Seven Cs of Communication

June 1, 2018 | Author: juhiqueyoom | Category: Question, Sentence (Linguistics), Style (Fiction), Linguistic Typology, Rules


Comments



Description

7 C’s of CommunicationsSeven C’s of Effective Communication Conciseness Consideration Correctness Clarity Courtesy Concreteness Completeness 7 C’s 7 C’s Can Be Applied for both  Oral  Writing 1.Completeness  Provide all necessary information.  Answer all questions asked.  Give something extra, when desirable. Provide all necessary information. >. Accurate understanding. >. W questions are useful. 1.Completeness Answer all Questions asked. >. Replying inquiry. >. List the needed details. 1.Completeness Give something extra, when desirable. >. Answer in extraordinary way. 1.Completeness 2. Conciseness.  Wipe out wordy expression.  Add only relevant information.  Avoid unnecessary repetition. Wipe out wordy expression. >. Using Single-words instead of too long. >. Bullet your words 2.Conciseness. For Example; 2.Conciseness.  Due to the fact that  In due course  At this time  Few in number  On a weekly basis  In spite of the fact that  Until such time as  Meet together Because Soon Now Few Weekly Although Until Meet Add only relevant information. >. Stick to the point. >. Delete irrelevant statements. >. Avoid long introduction and Unnecessary explanations >. Talk to the point 2.Conciseness. Avoid unnecessary repetition. >. Do not repeat the words or ideas unnecessary. 2.Conciseness. 3.Consideration.  Focus on “you” instead of “I” and “we”.  Show audience interest in the receiver.  Emphasize positive, pleasant facts. Focus on “you” instead of “I” and “we”. >. Creating a YOU attitude. >. Assume you know people needs. >. Do not use YOU in insensitive cases. 3.Consideration. Show audience interest in the receiver. >. Talk about receiver benefits. 3.Consideration. Emphasize positive, pleasant facts. >. Be Optimistic. 3.Consideration. Favorably Happy Help Generous Pleasure Loyal Thanks Unfavorable Unhappy Hopeless Reject Trouble Unfair Regret 4.Concreteness.  Use specific facts & figures.  Put actions in your verbs.  Choose vivid, image-building words. Use specific facts & figures. >. Use precise statements instead of vague words. Instead of writing; 4.Concreteness. Student GMAT scores are higher In 1996 the GMAT scores averaged 600; by 1997 they had risen to 610. It should be written; Use specific facts & figures. >. Some Vague words. Slightly Small Soon A few Almost Several 4.Concreteness. Put actions in your verbs. >. Use active voice. >. Use action in verbs, Not in nouns. 4.Concreteness. Choose vivid, image-building words. >. Use impressive and appealing worlds. 4.Concreteness. 5.Clarity.  Choose Precise, concrete and familiar words.  Construct effective sentences and paragraphs. Choose Precise, concrete and familiar words. >. Use Simple & famous words. >. Write your purpose clearly. 5.Clarity. Familiar Words 5.Clarity. About After Home For example Pay Invoice Cirea (L) Subsequent Domicile E.g. Remuneration Statement of payment Pretentious Words Construct effective sentences and paragraphs. >. Length. (Sentence <40 words) >. Unity. (One main idea in one paragraph) >. Coherence. ( Say clearly) >. Emphasis. (Choose correct sentence to focus on it. 5.Clarity. 6.Courtesy.  Be sincerely tactful, thoughtful and appreciative.  Use expression that show respect.  Use nondiscriminatory expressions. Tactless, Blunt 6.Courtesy. Be sincerely tactful, thoughtful and appreciative Stupid letter; I cant understand any of it. Its my understanding…… More Tactful 6.Courtesy. Use expression that show respect. >. Avoid irritating expressions. >.Avoid using questionable humor. 6.Courtesy. Use nondiscriminatory expressions. >. Use language for all kind of people. 7.Correctness.  Use the right level of language.  Check the accuracy of figures, facts and words. More Formal 7.Correctness. Use the right level of language. Participate Procure Endeavor Ascertain utilize Join Get Try Find out Use Less Formal 7.Correctness. Check the accuracy of figures, facts and words. >. Verify your numerical data. >. Double check your totals. >. Ask someone else to read you message. Thanks.
Copyright © 2024 DOKUMEN.SITE Inc.