A TECHNICAL REPORT ON STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME (SIWES) UNDERTAKEN AT NIGERIAN BREWERIES PLC FROM MAY TO OCTOBER2013 WRITTEN BY: BENBARO DEPARTMENT: Mathematics & Statistics, UNIZIK MATRIC NO: 08064668304 NAME OF EMPLOYER: NIGERIAN BREWERIES PLC. ADDRESS: Iganmu House, Abebe Village Road, Iganmu. INDUSTRY BASED SUPERVISOR: DR. PAUL …………………………………………….. SIGNATURE: I And mostly I appreciate the entire staff of Nigerian Breweries for their tutelage.Dedication My deepest appreciation goes to God for his gift of life and strength to journey through. To my industrial based supervisor for giving me a rare privilege to learn and be trained under him. may the Good God bless and supply all your needs according to his riches in Glory 1 . time. patience and support for developing in me the awareness and essentials of the workplace. And finally I want to say a big thank you to my family. my siblings for their support and understanding throughout the period of industrial training. 2 . This report discusses the importance of the Industrial training scheme in general. is a concise report which showcases the experience from basic studies on Nigerian Breweries. It includes the organization’s structure and history of the firm. Hence.ABSTRACT T he most important asset of any Industrial organization is the human capital available to it. I was attached to the Nigerian Breweries between May and October 2013. The SIWES (Students’ Industrial work Experience Scheme) is a skill training and competence building intervention for students in the University before entering into the Nation’s Labour Force. it also talks about the work carried out and experienced gained during the course of my IT (industrial Training) with NB plc. As part of the Partial fulfillment of the award of B.tech in Mathematics & Statistics and the Industrial Training Fund (ITF). the Industry depends on the technical competence of its staff for its smooth operation. Inside herewith. COMPANY ORGANOGRAM Chapter 2 I. EVALUATION OF TRAINING PROGRAMMES Chapter 3 CHALLENGES AND RECOMMENDATION Chapter 4 GENERAL APPRASIAL 3 . TRAINING DEPARTMENT III. PURCHASE REQUSITION V. GOODS RECEIPT VII. INTRODUCTION II.TABLE OF CONTENT CONTENT PAGE i. ABSTRACT Chapter 1 I. CONTRIBUTION AND EXPERIENCED GAINED II. PURCHASE ORDER VI. COMPANY PROFILE III. LOGISTIC ARRANGEMENT VIII. TRAINING MATERIALS IV. This exposure is indispensable and a further compliments to academic work. that which can be seen physically and related to that learnt in the classroom. time management and management in general. tactfulness. it will also give the student a feel of what to expect in the industry and also get used to employment and work-life. It was discovered that not only theoretical experience gotten from the tertiary institution would suffice for a student wishing to be effective in the labour force but also practical experience.CHAPTER 1 1. It is aimed at minimizing the problem of inadequate practical skills in preparation for employment in the industry by graduates. The student aim to amass attributes like resourcefulness.0 Introduction T he purpose of SIWES (Student Industrial Work experience Scheme) is to bridge the gap between the theoretical knowledge acquired from the classroom (Theoretical Education) and that gotten from the world out there in their various field of learning. Its an academic program designed for students undergoing degree courses targeted at exposing the students to real work of life and exposing them to obtaining a practical knowledge of various fields. methodical working and leadership traits which will be an added advantage for anybody. Not only will it broaden one’s perspective on what one is studying. 4 . in Enugu State was commissioned and christened Ama Brewery. the Nigerian Breweries now has eight operational breweries from which its high quality products are distributed to all parts of Nigeria. This followed Heineken’s acquisition of controlling interests in five breweries in Nigeria from Sona Group in January 2011. Sona Systems’ two breweries in Ota and Kaduna. Malta Gold and Life Continental lager. sited at Ameke. Ama Brewery is today. (Sona Systems) and Life Breweries Limited from Heineken N. was incorporated in 1946. recorded a landmark when its first bottle of STAR lager beer rolled off its Lagos Brewery bottling lines in June 1949. and Life Breweries in Onitsha have now become part of Nigerian Breweries Plc. However. the biggest and most modern brewery in Nigeria. its sixth brewery. from the humble beginning in 1946. This first brewery in Lagos has undergone several optimization processes and as at today boasts of the most modern brew house in the country. Nigerian Breweries acquired majority equity interests in Sona Systems Associates Business Management Limited. Thus. its fifth brewery in Enugu sprouts forth and in October 2003.COMPANY PROFILE N igerian Breweries Plc. in addition to the ultra-modern malting plant in Aba and Kaduna. 5 . the company commissioned its second brewery in Aba. Operations in the Old Enugu Brewery were discontinued in 2004. Kaduna Brewery was commissioned in 1963 while Ibadan Brewery came on stream in 1982. In October 2011. In 1957. the pioneer and largest brewing company in Nigeria.V. together with the three brands: Goldberg lager. In 1993. while the company acquired a malting Plant in Aba in 2008. 6 . Preparation of training Documents.As a major brewing concern. Creation of P. Transporters. cartons. Materials. These include manufacturers of bottles.O’s. Many of these organizations and individuals depend largely on the company for their means of business. the company encourages the establishment of ancillary businesses. G.R and logistics Arrangement for facilitators. labels. crown corks. Event Managers. plastic crates and such service providers as hotels/clubs. Advertising and Marketing Communication Agencies amongst others. Distributors. MANAGEMENT LAYOUT Nigerian Breweries Plc. The following are just to mention a few from lists of the management present in Nigerian Breweries Plc. Managing Director/Chief Executive Director Finance Director Legal Advisers Business-Controller Marketing Director Innovation Manager Marketing Manager Event Manager Corporate-Affair-Manager ICT Manager Human Resources Manager (HRM) IT Manager Telecom Manager HQ Payment Supervisor DAY Senior Analyst Report Manager Internal Auditors Account Payable Officers Cashiers Payroll officers Brand Manager Regional Trade Marketing Manager Sale Office Manager Secretaries Sales representatives Fixed asset supervisors Invoice supervisor Invoice processing clerk 7 . has a unique managerial layout starting from the Managing Director/Chief Executive Director (MD/CEO) down to different departmental administrators. R portal… Nigeria Breweries is a leading brewing company and has a way of motivating. structural-organization and its management on the company’s policies and operations centered around its various branches. While implementing my task. for approvals. to accessing a world of a Multinational environment and learning the act of communication skills in general. I was given a variety of task to handle which ranges from preparing ITF form 4A. analysis of records. My learning experience comprised of office work. the companies ERP (SAP) and the companies H. tracking and documenting of records as well as evaluating of training programs.2. I utilized tools from Microsoft office tools. developing and enriching their staffs through different training programs scheduled at different period which is aimed at improving the developmental-input. creation of purchase request and goods receipt to enable the various providers get their fund for service rendered.0 CHAPTER 2 CONTRIBUTION AND EXPERIENCED GAINED Working in Nigeria Nigerian Breweries was a privilege. This happens to be where my world revolved during my experience in Nigerian Breweries (Training department). preparing logistics arrangement for training facilitators. 8 . printing of trainees’ kit. The aims and objectives of the Reimbursement Scheme are to ensure that: Training activities are spread to all levels of workers in the company. Research and Consultancy Service with Reimbursement of up to 50% Levy paid by employers of labour registered with it. 9 . ascertain the relevance of Employers training and effectiveness. If you hire and keep good employees. Vocational and Apprentice Training. New competencies are being developed in various areas including Vocational and Technical training. the ITF provides Direct Training. The Scheme provides that a maximum of 60% of levy be paid to up-to-date levy contributors who satisfy laid down conditions for claiming Reimbursement. modern techniques and technology. certified that Training programmes are properly implemented and evaluated and enable Training activities. competencies and techniques. so as to increase their productivity. As part of its [INDUSTRIAL TRAINING FUND (ITF)] responsibilities. the list of participants pertaining to each trainings are being prepared and usually sent to ITF’s office for approvals in other to set and regulate the training standards and offer direct training intervention in the company and its development using a service of highly competent professional staff. according to the needs of the employers and the economy as a whole.Training Department One of the major principles needed by commerce and industries to succeed in the current situation is quality training that will equip the employees with new skills. The ITF Reimbursement Scheme was established to motivate and encourage contributing employers to train and re-train their employees. it is good policy to invest in the development of their skills. It also provides human resource development information and training technology service to the company so as to enhance its manpower capacity and in-house training delivery effort. and regarding these reasons. are being encouraged. It has therefore become a necessity to evolve new areas of approach to enhance the relevance training and quality required for the company at large. Preparation of training Materials: these training kits are usually prepared by us in-other to save some cost from the various providers whom would send us their softcopies which we would then print and distribute to the facilitators and trainees. Often. quantities. It is after the whole processing having met the right requirement and approved signatories by the authorised officials. The activities are tailored to the desired learning outcome of any training course. account number and the amount of money that the purchasing department is authorized to spend for the goods or services. Purchase Request (P. Each of our material includes a variety of activities which utilize a wide range of simulations to challenge energize and re-focus individuals. so 10 . Sending a purchase order to a Vendor constitutes a legal offer to procure products or services. vendor’s name) are also included. it contains a description and quantity of the goods or services to be rendered or (purchased). preferred make (Contact Person). It is originated and approved by the purchasing (training) department requiring the goods or services. making it great for learning curriculum.O): A purchase order is a commercial document and first official offer issued by Nigerian Breweries to a vendor. a required delivery date. Purchase Order (P. Typically. easy-to-read instructions for all activities.R): This purchase requisition is a request sent to the Logistics department to procure goods or services. indicating types (of services or goods rendered).e. These materials are used as references and off-site activities. A purchase requisition is owned by the originating department and should not be changed by the logistics department without obtaining approval from the originating department. the names of suggested supply sources (i. then a purchase Order is issued out. each material is equipped with a field guide that has concise. Each material comes in high quality portfolio with all activities stored in each individual files. Finally. Acceptance of a purchase order by a vendor usually forms a contract between the company and the vendor. and agreed prices for products or services the Vendor provided. ensuring it’s easy to understand. raw materials. no matter which department (manufacturing. and so on) has entered the data into the system. and production capacity) and the status of commitments made by the company (such as vendor orders. ERP gives a company an integrated real-time view of its core business processes such as production. The ERP systems track business resources (such as cash. Purchase orders help a purchasing agent to manage incoming orders and pending orders. It is used to control the purchasing of products and services from external suppliers Creating a purchase order is typically the first step of a Purchase. tied together by ERP applications software and a common database maintained by a database management system. Vendors are protected should the company refuses to pay for goods or services.no contract exists until the purchase order is accepted. order processing. The Company use purchase orders for several reasons: Purchase orders allow the company to clearly and explicitly communicate their intentions to Vendors. purchase orders. sales. and manages connections to outside stakeholders. 11 . Purchase orders provide economies in that they streamline the purchasing process to a standard procedure. The ERP facilitates information flow between the companies’ functions inside the organization. to pay process in an ERP (Enterprise resource planning) system. finance. ERP (Enterprise resource planning) system is a cross-functional enterprise system driven by an integrated suite of software modules that supports the basic internal business processes of a company. and employee payroll). and inventory management. purchasing. Evaluation of training programs: To help us maintain a high standard of our training we care to know if the programs are funding. a control check is put in place on the goods receipt and goods issue processes at an entry level. receiving or objecting to are actually having the intended effect (and to what cost). It forms the basis for updating the Accounting General (AC) modules and inventory management. or implement the intended aim which must be in understandings between the Travelling Department and other departments under peacetime conditions. equally important are questions such as how the program could be improved. Goods receipts are possible from release of purchase order. whether the program is worthwhile. A feedback is essential for the company to know how they are progressing. by which the vendors are expected to come along with their invoices and a Goods receipt (usually a code written on their receipt) is delivered to them alongside their invoice in other to facilitate their payments. and whether the program goals are appropriate and useful. This arrangement is put in place on the companies HR. the intended effect. as indicated. if there are unintended outcomes.Goods Receipt (G. implementing. This definition focuses on the question of whether the training program had. voting for. define. which can trigger Materials Management (WM) and Quality Management (QM) processes. whether there are better alternatives. However. 12 . and so.R): Goods receipt is a follow-on activity to a purchase order. which is supported by different advanced strategies before enabling them get their money. Goods receipt starts the put away process. Logistics Arrangement: The combining term for procedural arrangements and implementing procedures (training procedures) that together support. Portal. With this business process. the way in which tests and assessments are designed and managed. the feedback obtained from these trainees are been compiled and an Evaluation is being executed with the use of some analytical tools on MS-Excel which further aids to improve on future training events. 13 .evaluation is crucial to the learner's (trainee) confidence too. But since trainees commitment to learning relies so heavily on confidence and a belief that the learning is achievable. but the best way to answer the questions is for the evaluation to be a joint project between trainees and providers. A questionnaire helps to answer these questions. The process of evaluation is considered to be of a relatively great value and a vital aspect of any sort of evaluation is its effect on the person being evaluated. coupled with results presented back to the company. 14 .A sample of an evaluation of a training detailing a few of questions being asked and analysis of result obtained represented both graphically and pictorially. 15 . The challenges are relatively in-evitable and whatever it is we have to overcome it with a positive attitude and sensing the problem in the right way. Each day ushers a new opportunity enriched with diverse challenges of which we can’t categorize which one will be the toughest. Here is a few of the difficulties which only poses a form of delay or setback towards attaining a targeted goal during my Industrial Training experience.CHALLENGES ENCOUNTERED Challenges are part and parcel of life. Paper jam on printers and photocopiers. Delay on the release of Purchase order(s) from logistics department and sometimes an inbound on the company’s data base. Delay in the process of obtaining approvals from ITF. so that they would recognize the importance of SIWES for students thereby making placements in these companies easier.CHAPTER 4 CONCLUSION AND RECOMMENDATION RECOMMENDATION The ITF should increase their publicity and go educate several companies. have been able to obtain the most relevant and effective practical Industrial Training and been exposed to real life activities. As a student. This would serve to guide the students in getting placements at the appropriate place and in record time.development prior to graduates. 16 . given me a better understanding of the labour market and the world out there at large. This scheme has broadened my knowledge. SIWES is a relevant program for student which should be taken advantage of for pre. The Tertiary institutions should give a basic outline of the types of companies students can work in depending on their course of study before the program starts. and communication skills with the opportunity given to get a feel of the work vicinity and an exposure as a student. CONCLUSION The aim and objectives of the Student Industrial Work Experience Scheme (SIWES) has been duly achieved. Furthermore an awareness of the workplace has been developed in me having acquired behavior and interpersonal. REFERENCES company’s website ITF website Company’s portal Google.com Wikipedia.com Development and learning Recruitment Expatriate Telnet Employee relations manager 17 .