TCS India Process - Separation Kit

TCS India Process – Separation KitVersion 6.0 Copyright © 2013 Tata Consultancy Services Limited 1 TCS Separation Process 1 Resignation Submission Separation Process Post Release from TCS 3 Last week in TCS An effective separation procedure ensures that all queries arising from an employee’s resignation are dealt with effectively and efficiently. Through this kit, we provide responses to most frequently asked questions on the separation process at various stages:  On submission of the resignation  When you are serving your notice period  On the last working day  Beyond the last working day, until full and final settlement of dues  As TCS Alumni We wish you success in all your future endeavors! 2 you will receive an ‘acknowledgement/acceptance of resignation’ email from your HR officer. The date of release is subject to the terms and conditions of the TCS India Separation Policy.  Your separation from TCS will need to be initiated in Ultimatix by your Project Leader (PL) or Group Leader (GL) or HR. your supervisor and the concerned HR depending on the business requirements. Resignation Submission Resignation Acceptance Resignation Submission  Once HR acts on your resignation in Ultimatix. You will need to complete your knowledge transition responsibilities accordingly.Resignation Submission  You may have already informed your supervisor and the concerned Local HR about your resignation through an official resignation e-mail/letter. Date of Release System Update   Your date of release should be mutually agreed upon between you. Retain a copy of this email acceptance for future reference. 3 . You can access your Exit Interview after your HR has acted on your separation in the system. Note: If assets are not handed over.Hand over your ID card/smart card/SEZ pass/keys of lockers or drawers/company mobile connection.Hand over your laptop/laptop accessories/Blackberry/Photon/mobile data connection.  Collect your Food Coupons on the scheduled distribution dates.  Library . Collect Food Coupons. (Ultimatix → HR & Talent management → HR Management → iTalent → My Box) 2 Get Clearances from Various Departments  Admin .  Keep your India Salary/ERA account which has been updated in TCS records active at least for 3 months from your Date of release or till your full and final dues are settled by the company. the same cannot be reverted).Last week in TCS? 1 We Value your Feedback!  Please discuss with your HR and complete your Exit Interview before your last working day. local conveyance.  Ensure that Investment/Tax exemption declarations like LTA/Medical/TRLP are approved in the system and relevant documents are submitted.  IS . 4 .  Redeem all your GEMS points before your last working day. (Once charged.Hand over your library books/CD's. If not collected the amount will be paid to you post deductionof applicable taxes through your last month payroll or Full and Final settlement whichever is earlier. 3 Settle your pending Claims. professional membership reimbursement and so on are approved at all levels in the system and relevant documents are submitted. the applicable cost will be charged in the full and final settlement of dues. Redeem GEMS points (as applicable)  Ensure all pending claims requests like travel. extended working hours. night shift allowance. The Branch Separation Officer will guide you through the Full and Final Settlement procedure and resolve your queries. the amount received by the Separation Officer will first be adjusted against these outstanding dues and any further recoveries which cannot be adjusted will be mentioned in the Full and Final Settlement statement which you will receive approximately within 30 days after your Date of Release.  On the last working day. 5 . you may request your Branch Separation Officer for an ‘Initial Release Letter’. Loans/Education Assistance iii. as applicable ii.) 4 Connect with your Branch Separation Officer  Connect with your Branch Separation Officer at least 7 days before your Date of Release and again on the last working day. This checklist is a quick recap of all the points in this presentation. you are required to discuss this with your Branch Separation Officer and you will need to make this payment before your last working day in the form of a Demand Draft/Online payment based on their advice: i.  If there are any dues towards the following. Refer: Artifact 1 Separation Checklist  On the last working day. Notice Period Shortfall/any other service commitments.Last week in TCS? (Contd. the amount paid will be taken into consideration. Excess Salary/Forex settlement  During the Full and Final Settlement processing.. the Separation Officer will give you a checklist which you need to complete and endorse through your signature. You will receive the coordinates of your Branch Separation Officer in the ‘Resignation Acceptance email’ sent by your concerned HR. If there are any other further dues. This is an interim provisional letter which would confirm your release. Final Service and Release letters will be provided only after completion of the Full and Final Settlement. connect with HIS help desk on the insurance portal 7 Variable Allowance (Monthly and Quarterly)  Monthly variable allowance for the last month is prorated based on the Date of Release. 6 . All other un availed leaves will lapse.) 5 Leave and Timesheet Compliance  Apply/complete system approvals in G-ESS for all the leaves availed. of earned leaves).  Quarterly variable allowance: As per the TCS policy.Last week in TCS? (Contd. you are entitled for the variable allowance for the quarter.> MediAssist  Any unrecovered premium for the year will be fully recovered from the Full and Final Settlement of dues since TCS has already paid this amount in advance to the Insurance Company as it is a Group Policy.  Fill your Timesheets till your Date of Release.  Variable Allowance will be paid through the next month payroll or Full and Final Settlement whichever is earlier.  For any queries on HIS.Health Insurance ceases on the Date of Release.>Health & Wellness . Its important that you check this explicitly since non-compliance will result in Leave deductions/loss of pay during Full and Final Settlement. provided your Date of Release is on or after the date of announcement of Quarterly Variable Allowance. as you will have access to the HIS portal only up to your release date via Ultimatix -> Employee Services .  Complete your HIS related pending claims before Date of Release.  Leave Balances (Earned Vacation only) will be encashed during Full and Final settlement as per the formula (last basic salary/22*No.. 6 Health Insurance Scheme  Coverage under the TCS India Policy . unauthorised absence. leave/timesheet noncompliance will need to be paid back to the Separation Officer via demand draft or online transfer on the last working date. In case you have not received your Form 16 by then. you can refer to your FFS Statement > ‘Statement of annual income and TDS for the period’.  Any excess salary paid due to delay in the finalisation of Date of Release.. download the following documents (your Ultimatix access will be revoked on the day of release): ̶ Last 6 months pay slips ̶ Provident Fund and Superannuation statements ̶ Annual compensation letters ̶ Promotion letters ̶ 3 years Form 16. If not settled.  Before your release. 9 Your Form 16. 7 . Form 16 for a given Financial Year is tentatively released in the month of May/June of the next Financial Year and the same will be sent to your personal email ID which you have last updated in TCS records.Last week in TCS? (Contd. Payslips  Every year. it will be recovered in the Full and Final Settlement. This section within your FFS statement will help you declare your TCS income to the next employer. Compensation letters.) 8 Last Month Unpaid Salary  Unpaid salary for the last worked month will be processed through the next month payroll or Full and Final Settlement whichever is earlier. etc. PROCESS  Get an email approval from your Supervisor post completing the table below. 3.. client / vendor names. Summary of skills (maximum 5 points) 1.Last week in TCS? (Contd.exempverification@tcs. Keep it brief and meaningful: Employee number Name Approver emp number Approver name Summary of responsibility (maximum 10 points) 1. 8 . 3. 2. 2. 4.  Please complete this process before your Date of Release.com with subject line “My Experience summary <<employee number>>”  No project names.) 10 Record your skills and responsibilities As per the Separation process it is mandatory to record a summary of your Skills and Responsibilities for Internal Alumni records. transaction volumes should be stated while providing the skill set.  Forward the email approval from the Supervisor to corporate.  What process should I follow to get this amount post separation? Gratuity will be paid out to you automatically. you will be able to view this amount in your latest monthly pay slip.  How can I check my Gratuity amount? If eligible for Gratuity. 9 .Gratuity A Gratuity  Am I eligible for Gratuity? You are eligible for gratuity only if you have completed 4 years and 240 days of continuous service with TCS India. The amount will be credited post deduction of tax as per the applicable Income Tax rules.Your Retirals . Read more on the Gratuity policy on MyHR or contact your HR Officer for more details. This will be processed and credited to your India Salary account either in your last month TCS payroll OR in your full and final settlement.  Can I transfer this amount to my next employer? Gratuity amount is non-transferrable and it will be settled automatically post your separation from TCS. C and for TCS eServe BPO7) are eligible for Superannuation. Mumbai . Andheri (E). Road no. Hence. regarding completion of the fund transfer. You may access your detailed SA statement through the following path: Ultimatix -> Employee Services -> My Documents -> Miscellaneous  What process should I follow to get this amount post separation? Following options are possible Option 1: Transfer Process (to next employer): 1. They will initiate the Transfer process through a request letter to TCS (Addressed to Retirals Settlement team. Within approximately 2 months time from the receipt of the request from your next employer. Gateway Park. MIDC. TCS will carry out the necessary procedure to transfer the fund. you will be able to view this amount in your monthly pay slip. you will receive an email confirmation from TCS. 10 . it may be in your own interest to settle this on time. The process and options are highlighted below:  Am I eligible for Superannuation? How can I check the balance? All full time TCS India employees in grades C3B and above (or equivalent grades. such as BPO6. 400093) 2.Superannuation B Superannuation (SA) Why is it critical to take action on my Superannuation on time? Your Superannuation accumulations with TCS Superannuation Trust will stop earning interest after 24 months from your date of release as per the provisions of Tata Consultancy Services Employees’ Superannuation Fund Rules.Your Retirals . Contact your next employer. Based on this. If eligible. 4th Floor. 3. 13. You can reverify the same with your next employer. the Superannuation Settlement Form needs to be filled and submitted to your Branch Separation Officer.1 and 2.1 income tax is applicable (except in case of retirement) 1.com. The options for Transfer / Settlement provided in previous slides are applicable for such employees. (Refer: Artifact 2 – Superannuation Settlement Form (for Option 2. For option 2.Your Retirals – Superannuation (continued) B Superannuation (SA) Option 2: (2.1 : Amount may be partially withdrawn and balance is commuted to an annuity scheme and paid as a pension. To know the amount you will get as Superannuation Pension under option 2a and 2b above. Option 2. • Superannuation fund .2) Full Annuity: Further options are as below. maximum 1/3 of the total accumulation can be withdrawn whereas for an employee not entitled for Gratuity. 2. For an employee who is entitled for gratuity.For those employees who were members of the SA scheme prior to the change in TCS SA policy in April 2005. (Refer Artifact 3 Superannuation Pension Calculator).2) & Artifact 2a – Guidelines for filling Superannuation Settlement Form).settlements@tcs. If you go for option 2. however such employees have continued to earn interest on their SA accumulation. maximum 1/2 of the total accumulation can be withdrawn. We will also assist you in coordinating with LIC to resolve any issues / delays. Option 2. While basic information is covered in this slide. we recommend that you contact your Separation Officer while filling the forms before your last working day.2: Alternatively you may opt to commute your entire corpus to an annuity scheme which will be paid as pension. Any queries post your release can be addressed to retiral.1) Partial Withdrawal & Annuity / (2. 11 . no contribution has been paid by TCS to such account post changes in Policy. you will receive an email confirmation from TCS regarding completion of the fund transfer. 12 .Your Retirals . Road no. Mumbai) which is an external body. Contact your next employer and complete Form 13 which they will provide you.Provident Fund C Provident Fund Why is it critical take action on my Provident Fund (PF) on time? Your Provident Fund accumulations with TCS EPF Trust will stop earning interest after 36 months from your date of release as per para 69 & 72 of Employees’ Provident Fund & Miscellaneous Provisions Act. 1952. 400093) and TCS will follow the necessary process to transfer out the PF. Hence. 13. Mumbai. 3.  Am I eligible for Provident Fund? How can I check the balance? All full time TCS India employees are eligible for Provident Fund. The next employer will send this form to TCS (Addressed to Retirals Settlement team. • What process should I follow to get the PF amount post separation? You may either transfer the fund (along with pension) to your next employer OR withdraw the same: Option 1a: Transfer Process (offline) (to next employer): 1. Gateway Park. Whereas the Pension for TCS employees is being administered by the office of Regional Provident Fund Commissioner. Mumbai. You will be able to view this amount in your monthly pay slip. 4th Floor. You can reverify the same with your next employer. it may be in your own interest to settle this on time. Bandra. 2. The process and options are highlighted below: TCS is an exempted establishment which means that it maintains its Provident Fund through Tata Consultancy Services Employees’ Provident Fund Trust. MIDC. You may access your detailed PF statement through the following path: Ultimatix -> Employee Services -> My Documents -> Miscellaneous The PF balance displayed in TCS records doesn’t include the pension amount since that is maintained with the Regional Provident Fund Commissioner‘s Office (RPFC Bandra. Andheri (E). Within approximately 15-20 days time from the receipt of the request from your next employer. Air India Building Nariman Point.Your Retirals . 13 . Mumbai.Provident Fund (continued) C Provident Fund Option 1b: Transfer Process (online through EPFO portal – OTCP): You can transfer your PF with TCS EPF Trust to your next employer through Online Transfer Claim Portal (OTCP) by logging into EPFO Website provided your next employer has enrolled for this facility by uploading the digital signature of its authorized signatory on EPFO portal. Transfer Process is now • PF Account is held by : PF Trust completed within • Name of the Trust : Tata Consultancy Services Employees Provident Fund 60 days through OTCP • PF A/C No. TCS authorized signatory will approve the said request. You are required to send the duly signed Form 13 generated through OTCP to Retiral Settlements Team.F. The Pension transfer is effected automatically upon approval of the PF transfer request by both the employers i. Road No. The member must be registered on the member portal to file an online transfer claim application.  In case you wish to transfer your Provident Fund / Pension from TCS to your Provident Fund / Pension account with the next employer. in Trust : MH / BAN / 48475 / 000 / Your TCS Employee Number • Member's Name : Your name will be populated automatically • Date of Birth : Populated automatically. TCS EPF Trust will issue a cheque in the name of concerned Regional PF Commissioner or transfer the PF through online transfer (NEFT) to your next employer’s EPF Trust as the case may be. you are required to log in to www. • • • You are required to mention below details about your TCS PF/Pension account on OTCP portal. Andheri (E). (You can refer your TCS pension number from the PF statement issued by TCS EPF Trust) PF / Pension • Name of the establishment : Tata Consultancy Services Limited • Address of the establishment : 11th Floor. by current employer as well as by previous employer.epfindia. Account No.. you can edit and update • Father's/Spouse Name : Enter your Father’s / Husband’s name (if married) • Relationship : Father / Husband as applicable • Date of joining : Populated automatically. Refer Artifact 4 – PF Transfer Process Handbook issued by EPFO to initiate PF/Pension transfer through OTCP.. (With EPFO office): MH / BAN / 48475 / 000 / Your TCS Pension Number.com. • P. Tata Consultancy Services Ltd.C. 400021. if the details of your PF account with TCS is reflecting appropriately on the portal. you can edit and update • Date of leaving : Populated automatically.I. M. Gateway Park. if incorrect.e. You need to mention your TCS Pension account Number in place of “PF Number” field on the portal. Guidelines to Transfer Provident Fund through Online Transfer Claim Portal (OTCP)  Employees’ Provident Fund Organization (EPFO) has made the facility of PF transfer available through it’s portal called as Online Transfer Claim Portal (OTCP). if incorrect. 4th Floor. 13. Mumbai – 400 093.D. you can edit and update Upon receipt of your PF transfer request on OTCP. Register yourself on the portal. if incorrect. TCS receives Ex-employee verification / Back ground check enquiries from various organizations. Fill the attached Form and submit the same to your Branch Separation Officer.Migration to abroad for Permanent settlement .Your Retirals . (Refer Artifact 6 – PF Undertaking) 14 . it will be construed as a false declaration and the PF withdrawal Form will not be processed).Retirement on account of permanent total incapacity for work . You can withdraw your Provident Fund only under following circumstances: . Artifact 5a –Guidelines for filling PF Withdrawal Form). 2.If you are unemployed for two months post your date of separation (Note: You are required to sign a declaration in this regard. 1. You will receive an email confirmation from TCS regarding completion of the withdrawal process.Retirement after attaining 58 years of age .Provident Fund (continued) C Provident Fund Option 2: Withdrawal: The PF withdrawal is taxable if the total duration of PF membership (including PF transferred from previous employment) is less than 5 years. In such instances if employee has selected the reason for PF withdrawal as ‘Unemployed for 2 months’. (Refer: Artifact 5 . You are required to submit an Undertaking at the time of your separation to your Separation Officer with respect to your acknowledgement of implication of not settling PF within 36 months. false declaration are tracked by Employees’ Provident Fund Organization and you are requested to be careful while giving this declaration.PF Withdrawal Form. in to know the Countries with which India has operative Social Security Agreements 2. You will continue to earn interest on your PF accumulations till you are entitled to withdraw PF :  On retirement after attaining 58 years of age. You may also connect on 02267791876/91851/91877.com. you can withdraw your PF and Pension only under following circumstances. 15 .Provident Fund (continued) C Provident Fund Are you holding a passport other than India passport? If yes. 1952. You may refer www. you will get covered under the purview of international worker provisions of EPF Act.Your Retirals .  On retirement on account of permanent and total incapacity for work While basic information is covered in this slide. If you are holding passport of a Country with which India has not entered into a social security agreement. we recommend that you contact your Separation Officer while filling the forms before your last working day. Any queries post your release can be addressed to retiral.epfindia. If you are holding passport of a Country with which India has signed and enforced a social security agreement or you have contributed to the social security scheme of such Country. 1. you can withdraw PF and Pension only under following circumstances. you can withdraw your PF and pension upon separation from [email protected]. Settle/Transfer your TCS e-Serve and TCS PF accounts separately by filling two separate set of applications for settlement/transfer.eservepf@tcs. Opp. 2. It will reflect your PF balance up to your last date in TCS e-Serve. you can edit and update •Date of leaving : Populated automatically. this option may attract tax implications in case your total service (in TESL and TCS) is less than 5 years. Account No. •P. B3. you can edit and update Refer Artifact 4 – PF Transfer Process Handbook issued by EPFO to initiate PF/Pension transfer through OTCP. PF /Pension Transfer initiation for erstwhile TCS e-Serve employees on OTCP: Erstwhile TCS e-Serve employees are required to fill following details against the given fields in Form 13 on online Transfer Claim Portal to initiate the PF/Pension Transfer. 400063. you can edit and update •Father's/Spouse Name : Enter your Father’s / Husband’s name (if married) •Relationship : Father / Husband as applicable •Date of joining : Populated automatically.Your Retirals . there are two options available with you: 1. Goregaon(E). How can I check the PF balance with TCS e-Serve? You can refer your E-Passbook on EPFO portal. (With EPFO office): KD / MAL / 35679 / 000 / Your TESL PF Number.Hold your PF settlement / Transfer till your TCS e-Serve PF gets transferred to TCS PF account. You can write to corporate. Mumbai. if incorrect.(Refer Artifact 7 for Form 19 TESL and Artifact7a Guidelines for filling Form 19 TESL.com for any queries related to your TESL PF account. Western Express HWY. Refer Artifact 8 for Employee Pension Scheme Form 10C TESL and Artifact 8a Guidelines for filling Form 10C TESL). •Address of the establishment : Block No. 16 . Nirlon Knowledge Park. if incorrect.F. To settle your TCS e-Serve PF/Pension account fill Form 19 and Form 10C of TESL. (You can refer your TESL PF slip/statement) •Name of the establishment : TCS e-Serve Ltd.Provident Fund (continued) C Provident Fund Guidelines for erstwhile TCS e-Serve Employees : How do I settle/transfer my Provident Fund with TCS e-Serve? If your PF is not transferred from TCS e-Serve to TCS PF account prior to your release date. •PF Account is held by : RPFC Kandivali •Member's Name : Your name will be populated automatically •Date of Birth : Populated automatically. if incorrect. DLF Phase III. you can edit and update • Date of leaving : Populated automatically. 17 .? If you are an employee of TCS e-Serve International Ltd (TEIL) at the time of leaving. you can edit and update Refer Artifact 4 – PF Transfer Process Handbook issued by EPFO to initiate PF/Pension transfer through OTCP.Provident Fund (continued) C Provident Fund Guidelines for TCS e-Serve International Employees : How do I settle/transfer my Provident Fund with TCS e-Serve International Ltd.com for any queries related to your TEIL PF account. Refer Artifact 10 for Employee Pension Scheme Form 10C TEIL and Artifact 10a for Guidelines for filling Form 10C TEIL). Gurgaon.Your Retirals . if incorrect. (With EPFO office): GN / GGN / 29301 / 000 / Your TEIL PF Number. 2nd Floor. It will reflect your PF balance up to your last date in TCS e-Serve International.F. W Block. • Address of the establishment : Tower A. you can edit and update • Father's/Spouse Name : Enter your Father’s / Husband’s name (if married) • Relationship : Father / Husband as applicable • Date of joining : Populated automatically. if incorrect. Building No. • P. (You can refer your TEIL PF slip/statement) • Name of the establishment : TCS e-Serve International Ltd. How can I check the PF balance with TCS e-Serve International Ltd. (Refer Artifact 9 for Form 19 TEIL and Artifact 9a for Guidelines for filling Form 19 TEIL. You can write to corporate. you can directly transfer your PF/Pension with TEIL to your next organization through OTCP OR settle your PF/Pension by filling Form 19 & Form 10C TEIL. if incorrect. 6.eservepf@tcs. • PF Account is held by : RPFC Gurgaon • Member's Name : Your name will be populated automatically • Date of Birth : Populated automatically. you need not transfer your PF / Pension to TCS.? You can refer your E-Passbook on EPFO portal. Account No. Haryana 122 002. PF /Pension Transfer initiation for TEIL employees on OTCP: TEIL employees are required to fill following details against the given fields in Form 13 on online Transfer Claim Portal to initiate the PF/Pension Transfer. pension contribution is made @ 8.  Do I need to follow a separate process for settlement of my Pension? What are the options? Following options are available to you based on your pension contributory service. write to corporate. If you are entitled for Monthly Pension.33% of Basic Salary (Refer slide no. 1. TCS will forward this to the RPFC and further follow ups should be done directly with the RPFC since TCS is not involved in the Monthly Pension process. 18 . on completion of contributory service of 10 years and on attaining the age of 58 years. The maximum pension contribution for a member (other than an International Worker) per month is Rs. Withdrawal 3. a part of your employer’s monthly contribution towards PF is remitted to a separate pension account and the remaining amount is remitted to your PF account maintained with TCS PF trust.Your Retirals – Pension D Provident Fund (Pension)  What is Pension and how is it different from Provident Fund? During your employment. Scheme Certificate 4.com to get the Monthly pension application Form (Form 10 D) 2. Transfer to next employer’s pension account Option 1: Monthly Pension Employee is entitled for monthly Pension benefit under the Employees Pension Scheme. 14 for details). 1. The pension fund is maintained with the Regional Provident Fund Commissioner ‘s (RPFC) which is an external authority. When the member separates from TCS. he /she needs to follow the necessary procedure to settle the pension amount with RPFC. Monthly Pension 2. 1995. Employee can avail reduced pension at the age of 50 and above wherein the monthly pension is reduced at the rate of 4% for every year the age fall short of 58 years. 541. For International Worker.pensioncell@tcs. Artifact 11a – Guidelines for filling Form 10 C -TCS) TCS will forward this to the RPFC and further follow ups should be done directly with the RPFC since TCS is not involved in this settlement process. Please refer the guidelines on slide no. 13 above. While basic information is covered in this slide.Your Retirals – Pension (continued) D Provident Fund (Pension) Option 2: Pension Withdrawal: If you have not rendered the eligible service (i. we recommend that you contact your Separation Officer while filling the forms before your last working day.Employee Pension Scheme Form 10 C. 2. (Refer: Artifact 11 . (Refer: Artifact 11 .com 19 . Fill the attached Form and submit the same to your Branch Separation Officer.TCS.TCS. it is mandatory to transfer Provident Fund first. Fill the attached form and submit the same to your Branch Separation Officer.Employee Pension Scheme Form 10 C. you can opt for withdrawal. To Transfer Pension.pensioncell@tcs. You can initiate Provident Fund and Pension transfer to your next employer through Online Transfer Claim Portal (OTCP)of EPFO. on the date of exit. Service less than 10 years). Option 3: Scheme Certificate: You can opt for Scheme Certificate under following scenarios 1. Service more than 10 years) however not attended the age of 58 years and you are not joining any organization covered under Pension Scheme.TCS) Option 4: Transfer Process (to next employer): You can transfer your Pensionable service to your next employer provided your next employer is covered under Employees’ Pension Scheme (This applies to International worker also). Any queries post your release can be addressed to corporate. If you have rendered the eligible service (i. When you are joining an establishment which is not covered under the provisions of Pension Scheme and you wish to retain your membership with Pension Fund.e. Artifact 11a – Guidelines for filling Form 10 C.e. The timelines stipulated below may be higher at the financial year end (month of March & April) due to year end closure of accounts. Any queries post your release can be addressed to corporate.com 20 . The RPFC Office takes approx. This will take approximately 3 to 4 months from date of submission of the form.Retirals Settlement . 2. In case you have queries after your release or experience delays beyond the above stipulated timelines you may write to retiral. Artifact 6 – PF Withdrawal Form). TCS will forward your form to the RPFC and further follow ups should be done directly with the RPFC .Instructions for filling PF Withdrawal form 2.settlements@tcs. The process of settlement will be completed in a month’s time (except if you have declared reason as unemployed for two months). 1. 1. 2. In case you have queries after your release or experience delays beyond the above stipulated timelines you may write to retiral.settlements@tcs. • Option 2 b (Retain Corpus with LIC for pension): Since this procedure is carried out by LIC.com Provident fund (Withdrawal option) (Forms to refer/complete: 1.Contacts and timelines 1. Artifact 12a – Guidelines for filling the Pension Form) 1.com 3. In case you are an International Worker.socialsecurity@tcs. you may write to Corporate.Employee Pension Scheme Form 10 C 2. 2. 4-5 months to settle the pension amount from the date of receipt of forms at their end and you will get the intimation directly from RPFC.com for any queries related to your PF and Pension Provident Fund (Pension) Withdrawal (Form to refer/complete: 1. Fill the forms in consultation with your Branch Separation Officer and submit the same on or before the last working day. you will directly receive an intimation from LIC. Artifact 12 . 3. Process and timelines post completion of FFS • Option 2 a (Partial Withdrawal and Commutation): Since this procedure is carried out by LIC. 2. Artifact 6a . you will directly receive an intimation from LIC on the same as per the option selected by you.pensioncell@tcs. Superannuation (Option 2a and 2b) (Form to complete: Artifact 2 – Superannuation Application Form Option 2a and 2b). Read More – Links to important policies These can be viewed in Ultimatix > Knowmax > MyHR > India > Benefits > Retirals and may be referenced only up to the last working day. since access to the system will be discontinued post this date.Gratuity TCS India Policy – Provident Fund Pension Scheme TCS India Policy – Provident Fund TCS India Policy .Superannuation 21 . TCS India Policy .Separation TCS India (BPS) Policy – Notice Period TCS India Policy . Net Payment (payable by TCS): The amount will be credited to your India salary account within a weeks time from the date of FFS. You will receive the Full and Final Settlement Statement in an email sent to your last recorded email id. • Most employers conduct a background check with TCS and status of the settlement/non payment of dues is often one of the parameters which is queried. 3. 22 . Net Recovery (due from the employee to TCS): You are required to follow the instructions in the email and repay the amount back to TCS within 7 calendar days. The letters will be released in Soft Copy only. Why it is critical to settle outstanding dues with TCS immediately? • So that you can receive the ‘Service Letter’ and ‘Relieving Letter’ on time as these are critical documents to submit for any current and future career options you may explore with any other organisation in India. 2. you may require to submit such letters to the concerned authorities. the letters will be issued only after you have settled the outstanding dues with TCS. 2.Post Release from TCS Receive Full and Final Settlement (FFS) statement  TCS will complete the FFS approximately 45 business days after your Date of Release (timelines may be higher during the year ending in April / May every year. • In case you plan to apply for permanent residency in another country in the future. Net Recovery (due from the employee to TCS): For a Net Recovery case. Net Payment (payable by TCS): The letters are issued in soft copy to your correspondence email id within a week of completing the FFS. The Soft Copy is an authorised format and should you require a hard copy you can take a print out of the same. Receive the ‘Service Letter’ and ‘Relieving Letter’ 1. 1. • To avoid any legal implications arising from non-settlement of dues. you may write to [email protected]. You will also receive a one-time password which you will need to change on the first login.com/  You will receive an email post completion of the Full and Final settlement confirming your registration along with the login credentials.Keep in touch! Register on the TCS Alumni Portal  We invite you to stay connected with TCS by registering on our Alumni Portal https://www. Documents Available for download in Alumni Portal  Latest PF Statement  Latest Superannuation Statement  Last 3 years Form 16  Last 6 months Payslips  FFS statement  PF Settlement Letter  Retiral settlement forms (PF.com and we will help you with the next steps.  We deeply value your contributions during the period of your association with us and we aim to further strengthen this bond. SF and Pension) 23 .  In case you do not receive this email. Keep in touch! Corporate Separation Team – Escalation Matrix Note: For any queries prior to your release. 24 .com 2 business day SLA Contact Point Email – corporate.samudrala@tcs. 2nd Level Escalation Name – Ms. you may contact your HR or Branch Separation Officer. Please escalate to the next level only if you do not receive the required response at the earlier level within the stipulated SLA.com 2 business day SLA 1st Level Escalation Name – Mr.ffs@tcs. 67795985. 67795952 3 business days SLA For any escalations please include your TCS Employee number and the word ‘Escalation’ in the subject of you email.com Phone – 022-67795996. Post release you will be assisted by our Corporate FFS team at the contacts provided in this slide.pai@tcs. Gail Pai Email –gail. Narendra Samudrala Email – narendra. Thank You .