tata-motors-crm-dms.pdf

Tata Motors-CRM & DMS - PCQuestPage 1 of 3 Newsletter Register Login Coming in November: Offline Viewing for YouTube Videos on Mobile Devices Subscribe Search... Newsletter Submit Query Home Trending: News & Launches Android Apps HP Reviews Mobility Tech & Trends Peripherals Advice Case Studies Hot Downloads Events Networking Tata Motors-CRM & DMS News By on 18 June, 2007 0 Comments Like 0 Email 0 Print 0 0 Related Articles Users' Choice 2004 Sterlite Optical TechnologiesSynergy IBM: Best Implementation Partner AIMIL-CRM Implementation Earlier, Tata Motors was using a manual DMS in which every dealer managed details. There was no common database and distribution systems were not standardized. To have all customer-centric transactions on one common hosted system, Tata Motors rolled out a CRM system. The project uses Oracle Siebel CRM applications as a Webbased centralized dealer management system (DMS). The project has improved demand forecasting, planning, POPULAR IMImobile launches DaVinci Social Platform SEPTEMBER 24, 2013 · NO COMMENTS logistics management as well as inventory management. It is based on a B2B model with channels where a single application works for users from multiple organizations. Currently, the project has been deployed at over 1000 channel partner locations in India and abroad, with training being provided to 14000+ users. The benefits of the project include improved workflow and faster escalation of customer grievances with quicker resolution. With the DRM application, invoice generation is done through an e-dealer, the pricing and taxation is based on dealer-specific formulae, and vehicle allotment is against orders and not WOW Slider: A Web Slider For Non-Coders.. NOVEMBER 5, 2013 · NO COMMENTS Move Over Chalk and Duster, it's Time to Go Digital SEPTEMBER 6, 2008 · NO COMMENTS “Companies look for technologies that can help them compress their data, give them best efficiency of that data along with the high capacity” NOVEMBER 6, 2013 · NO COMMENTS quotes. The integration with field service module features include inventory management of vehicles and spares through use of FS inventory, service order management etc. Tata Motors used a central data center with a combination of VSATs and VPNs which covers 1600 touch points in India. Project Specs Business problem: No common customer database, nonstandardized, distributed systems IT solution: A CRM application was deployed ‘Nigerian’ Spammers Look to Syria NOVEMBER 6, 2013 · NO COMMENTS COMMENTS hope to win Name hope tp win team Sandeep Chanda Results? sandeep Impact: Collaborative sales and when will results declared ,by mail or pcquest website service with channel partners Implementation Oracle, IBM partner: TCS, Goutham Project Head: K R Sreenivasan, Head CRM & DMS Project, Tata Motors Follow PCQuest on 0 Comments Like 0 0 become a fan on 0 Like 0 0 Stay updated via 0 RSS LEAVE A REPLY (Type the code from the image.) http://www.pcquest.com/pcquest/news/180778/tata-motors-crm-dms 08-11-2013 Tata Motors-CRM & DMS .com/pcquest/news/180778/tata-motors-crm-dms 08-11-2013 . 1 Lakh Download: PCQuest E-Book on "Embracing Cloud Computing for Your Business" ► PC Inventory Management ► Best CRM ► Web Based CRM Supply Chain Company www.PCQuest Page 2 of 3 Newsletter Register Login  Coming in November: Offline Viewing for YouTube Videos on Mobile Devices  Name Email Notify me of follow-up comments via e-mail address Post Comment FEATURED LINKS Usha Partners with Dell to Improve their Overall Supply Chain Network PCQuest Best IT Implementation Awards 2013 Case Studies are Now Online Exclusive Super Saver Subscription Offer: Click Here to Renew! 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