T2365_80 Maintenance Manual.pdf

MaintenanceUser guideManual T2365 T2380 T2380 Matrix Dot Matrix Printer T2365 printer This page intentionally left blank Table of contents Table of contents Chapter 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Chapter 2 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Chapter 3 2.1 Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2.2 Interface specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 2.3 Paper Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 2.4 Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Functional Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3.1 General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3.1.1 Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3.1.2 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3.1.3 Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3.1.4 Data Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 3.1.4.1 Example of a printer connected to a computer in an Ethernet . . . . . . . . . . . . . . . . . 3-2 3.1.4.2 Example of several devices in an Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 3.1.5 Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 3.2 Mechanical Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 3.2.1 Head/PlatenClearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 3.2.2 Shift Friction – Tractor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 3.2.3 Monitoring Light Barrier “PathSelection” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 3.2.4 Position of the Wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 3.2.5 Paperways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 3.3 Electronic Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 3.3.1 Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 3.3.1.1 Description of the Switching Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 3.3.1.2 Driver Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17 3.3.1.3 Needle Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17 3.3.2 Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 3.3.3 Bidirectional Centronics Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 3.3.3.1 Interface Board Option/Modular . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 3.3.3.2 General infomation about external interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 3.3.3.3 Shared Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23 3.3.3.4 TTY Interface 20 mA Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25 3.3.3.5 RS422/V11, SS97 Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26 3.3.4 Connection Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 3.3.4.1 Connection Board 2365/2380 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 3.3.5 Printhead Sensor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28 I 3. . . . . . . .2 Troubleshooting . . . . . . . . . . . . . . . . . .3. . . . . . 4-12 4. . . .3. . . . . . . . . . . . . . . . .10 Carriage Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34 3. . . . . . . . . .15 Paper Thickness Sensor (AGA) . .6 Display Message “Hardware Alarm” . . . . . . . . 4-3 4. . . . .1. . . . . . . . 4-9 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Interlock Switch . . .3. . .2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 4.3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Theory of Adjusting Printhead Temperature . . . . . .8 Sensor Sheetfeeder* and 3rd Tractor . . . . . . . . .23. .23 Additional fonts. . . . . . . . . . .11 Vertical Motor . . . . . . . . . . . . . . . . . .3. . . . . .3. . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Function Select Motor . . . . . . . . . . . . . . . . . . . . . . . .3. . . . . . . . . 4-4 4. . . . . . . . . . . . . . . . . . . . .18 Function Select Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lubrication and Maintenance . . . . . . . . . . . . . . . . . .3.3 Monitoring Functions. . . . . 4-22 4. . . . . . . . .17 Paper Motion Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Test Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28 3. . . . . . . . . . . . . . . . . . . . 3-36 3. . . . . . . . . . . . . . . . . . . . .4 Failure Analysis . . . . . . . .9 Motor Driver* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Ribbon Motion Sensor . . . . . . . . . . . . . . . . . . . . .2 Scalable fonts. . . . . . 3-39 3. . . . . . . . . . . . . . . . . . . 3-28 3. . . . . . . . . . . . . . . . . . . . . . . . . 4-18 4. . . . . . . . . . . . . .3. . 4-2 4. . . .1 RMC ribbon detection mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3. . . . . . . . . . 3-30 3. . .1. . . . . . . . . . . . . . . . . . . . . .20 Sensor Automatic Front Insertion (Future Enhancement. . . . . . . . . . . .3. . . 3-36 3. . . . . . . . . . . . . . . . .3. 3-28 3. . . .3. . . . . . . . . . . . . . . . . . . . . . . . . .1 Error Messages in the LCD Display . . . .3. . . . . . . . 4-22 4. . .1 ASCII Tree . . . . . . .5. . . . . . . . . . . . . . . . . . . . . . .3 Printer Malfunctions without any Message at the LCD Display . . . . . . . . . . . . . . . . . . . . . . 3-34 3. . . . . . . . . . . . . . . . . . . . . . . . . .3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Sheetfeeder Motor* (Option) . . . . . . . .4 Caring. . . . . .3. . . . . . . . . . . . . . . . . .2. . . . . . . . . . . . . . . . . . . . . .23.3.2. . . . . . . . . . . .2. . . . . . . .3. . . . . . . . . . . . . . . . . . .3 Barcodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30 3. . . . . . . . . . . 3-29 3. . . . . . . . . . . . 3-35 3. . . . . . . . . . . 3-33 3.1 Non-scalable fonts . . . . . . . . 3-41 3. . . .3. . . . . . . . . . . . . 4-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Interfacetest (Hex-Dump) . 3-30 3. . . 4-4 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Table of contents Chapter 4 II 3. 3-42 Testmodes and Troubleshooting . . . . . . .7 Double Sensor and Paper Motion Sensor . . . . 3-34 3. . . . . . . . . . . . . 4-24 4. . . . . . . . . . . . . . . . . . 3-33 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Calibrating Values of Thermo-ASIC and Printhead* . . . .13 Paper Thickness Motor . . .3. . . . . . . . .16 Optional Rear Tractor. . . . . . . .8 Printing without TopCover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3. . . . . . 4-3 4. . . . 4-21 4. . . . . . . . . . . . . . .3. . . . . . . .23. . . . . . . . . . .22 Printhead . . . . . . . . .7 Ignore Printhead. . . . . . . . . . 3-32 3. 3-33 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Monitoring of Thermo-ASIC and Printhead . . . . . . . . .2 Further Messages in the LCD Display . . . . . . . . . . Option) . . . . . . . . . . . . . . . . . 4-20 4. . . . . . . . . . . . . . . . . . . . 3-31 3. .19 Option Recognition* . . . . . . . . 4-8 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19 5. . . . . . . . . . . . . . . . . . .5. . . . . . . . . . . 5-20 5. 5-20 5. .3 Replacing Electronic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Test print status page. . . . . . . . . . . . . . . . . . 5-17 5. 5-29 5. 4-29 4. . . . . . . .2 Replacing Sheetfeeder Sensor . . 5-13 5. .4. . . . . .1 Replacing the two Tractors . . . 5-7 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper Position and Paper Motion Sensor . . . . . . . . . . . . . . . . . . . . .1 Replacing Top Case . . . . . . . . . . . . . . . . . . . . . .4 Replacing the AGA* Assy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9. .7 Replacing Connector Board . . . . . . . . . . . . . . . . . . .1 Replacing Ribbon Drive . . 5-22 5. . . . . . . . . . . . . . . . . . . . . .3 Replacing Interlock Sensor . . . . . . . . . . . . . . . .7. . . .4. . . . . . . . . . . . . .5 Replacing the Automatic Width Sensor (APW) . . . . . . . 5-2 5. . . . . . . . . . . . . . . . .Table of contents Chapter 5 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11 5. . . . . . . . . . . . .10. . . .3 Replacing Bottom Case . . . . . . . . . . . . . .3. . . .5 Replacing Sensor Parts . . . . . . . . 5-2 5. . . . . . . . . . . . . . . . . . . . . .3. . 5-23 5. . . . . . .4. . . . 5-17 5.2 Loading optional firmware using remote printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28 4. . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Replacing Carriage (DC) Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.9. . . . . . . . . . .3. . . . . . . . . . . . . 5-9 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Replacing Stepper Motors. . . .2. . . . . . . . . .11 Replacing Lower Friction Drive . . . . .5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Replace Front Cover . .3. . . . . . . . . . . . . .8 Remove Carriage System / Toothed Belt . . . . . . . . . . . . . . . . . . . . . . . . .7 Ribbon Drive . . . . . . . . . . . . . . . . . . . . . .7. . . . . . . . . 5-28 5. 5-25 5. . . . . . . . . . . . .1 Replacing Optional Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30 III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1. . . . . . . . . . . . . .3. . . . . . . . 5-12 5. . . . . . . . . . . . . . . 5-27 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Replace Transverse Paper Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Replacing Casing . . . . . . . . .2 Printhead . . .1 Replacing Double Sensor: Front Insertion. . . . . . . . . . . 5-22 5. . . . . . . . . . 5-11 5. . . . . . . . . . . . . . . . .6 Replacing Carriage Adapter . . . . . . . . . . . . . . . . . . . . . 5-13 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Replacing Ribbon Motion Sensor . .1. . . . . . . . . 5-18 5. . . . . . . 4-30 Instructions for Disassembly and Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Replacing Motors . . . . . . . .3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Replacing Vertical Stepper .2 Installing the Printhead . . . . 5-12 5. . . . . . . . . . . . . . . . . . . 5-14 5.1 Removing the Printhead . 5-21 5. . . . . . . . . . . . . . . . . . . . 5-16 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 5. . .5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Installing Ribbon Drive Set . . . . . . .1 Loading optional firmware using parallel interface . . . . . . . . . . . . . . 5-10 5. . . . . . .9 Replacing Upper Friction Drive (Shutter) . . . . . . . . . . . . . . . . . . 5-1 5. . . . . . . . . . .10 Replacing the Tractor Assy . . . . 4-28 4. .2 Replacing Main Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5. . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Loading optional firmware . . . . 5-26 5. . . . 5-24 5. . . . . . 5-2 5. . . . .3 Dismount Main Electronic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2. . . . . . . . . . .3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Sensor Function Selection . .12 Remove Timing Strip . . . . . . . . . .6 Electronic Parts and Sensors . . . . . . . . . . . . . . . . 7-2 7. . . . . . . . . . . . . . . . .6.2. . .2. . . . . . . . . . . . . . . . . . . . . .1. . . . . . . . . . . . . . . . . . . . .1 Tension of the Toothed Belt . . . . . . 5-35 Adjustments. . . . . . . . . . . . . . .1 Interface Jumper Settings . . . . . .2 Mainboard Complete Special Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Remove Platen . . . . . . . . . . . . . . . 6-2 6. . . . . . . . . . . . . . . . . . .8 AGA Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 7. . . . . . . . . . . . . . .2 Electrical Adjustments. . . . . . . . .1 Basic Printer 1/3 . 6-7 6. . . . . . 5-31 5. . . . . . . . . . . . .3 Adjusting Parallelism Printhead/Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6. . . . . .2 Adjustment of AGA. . . .2 Adjustment of Head / Platen Gap. . . . . . . . . . . 6-11 6. . . . . . . . . . . . . . .1 Setting of Head Temperature NDK9+ (Reference value). . . . . . .2. . . . . . . . . . . . . . .6. . . . . . . . . . . . . . . . . . . .3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 6. . . . . . . . . . . . . .3 Interface RS422 (Option) (048956) . . . . . . . . . . . . . . . . . . . .15. . . . . 7-19 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3. . . . . . .14 Mounting Drive Wheel . . . . . . . . . . .15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Replacing Side Walls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Mechanical Adjustments . . . . . . . . . . . . . . . . . . . . .6 Sensor Interlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Housing . . . . . . . . . 7-14 7. . . . . . . . . . . . . . . . . . . . . . . 6-10 6. . . . . . . . .2 Basic Printer 2/3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.4 AGA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Sensor Papermotion/End . . . . . . . 6-2 6.1 Optional Serial Interface.6. . . . . . . . . . . . . . . . .2. . 7-17 7. . . . . . . . . . 6-7 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12 7. . . . . . . . . . . . . . . . . . . .5 Connection Board/Cables . . . .3 Basic Printer 3/3 . . . . . . .6. . . . . . . . . . . . . . 6-7 6.2. . . . . . . . 7-20 7. . . . . . . . 7-20 . . . . . . .2. . . . . . . . . .1 Printer Model with NDK9 Printhead* . . .2. . . . . . . . . . . . . . . . . . . . . . 5-33 5. . . . . . . . . . .6. . . .2 Basic Printer . . 7-4 7. . . . . . . . . . .3 Soft Adjustments . . . . . . . . . . . . . . . . . 6-3 6. . . . . . . . . . . 7-17 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 6. . . . . . . . . . . . . . . . . . . . . .1. . . . . . . . . . . . . . . .5 Sensor ASF/3rd Tractor . . . . . . . . . . . . . . . . . . . . . . . . . .1 Mainboard Complete Standard Spare Assy . . . . . . . . . . . . . . . . . . . . . . . . 7-17 7. . . . . . . . . 7-14 7. . . . . . . . . .1. . . . . . . . . . . . . . . 6-5 6. . . . . . . . . . . . . 7-1 7. . . . . . . . 7-19 7. . . . . . . . . . . . . . . . . .3 Standard Tractor Assy. . . . . . . . . . . . . . . . . . . . . . . . . 7-18 7. . . . . . . . . . . . . . . . . .2 Printer Model with NDK9 Printhead* . . . . . . . . . . . . . . . . .1. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32 5.Table of contents Chapter 6 Chapter 7 IV 5. . . . . . . . . . . . .3 Carriage Adapter Assy . . . . . . . . . . . . . . . . . . . . . . 6-12 Spare Parts and Schematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-34 5. . . . . . . . . . . . . . 7-3 7. . . . . . . . . . . . . . . . . . . . . . 7-6 7. 5-34 5. . . . . . . . . . . . . .2 TTY-Interface 20 mA Current Loop (Option) (048957). . . . . . .6. . . . . . . . .1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 9. . . . . . . . . . . 11-2 V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27 Rear Tractor (2T Model) . . . . . . . . . . . . . . . . 7-21 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25 7. . . . . . . . . . . . . . . . . . . . . . . . . . .1. . . . . . . . . . . .12. . . . . . . . .8 PMS + Double Sensor . . . . . . . . .1 Connector assignment . . . . . . . . . . . . . . . 7-24 7. . . . . .1 Overview . . . . . . . . . . . 10-1 Chapter 11 Printer Stand. . . . . . . . . . . . . .9 Horizontal Sensor . . . 7-22 7. . . . . . .12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Interface cable (serial interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Spare Parts and Schematics .10 Paperwidth Sensor (APW) . . 7-20 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Output signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26 7. . . . . . . . . . . . . . . .9 Sensor Sheet Feeder and Rear Tractor. . . . . . . . . . . . . . . . . . . . 8-2 Cutting Device (Option) . . . . . . 7-27 7. . . . . . . 7-26 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 Chapter 10 2nd. . . . . . . . . . . . . . . . . . . . . . 7-26 7. . . . . . . . . . . . . . . . . . . . . . . Kit (070 013). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12. . . . . . . .1. . . . . . . . . . . . . . . . . . . . . . . . .2 Maintenance and Adjustments . . . . . .12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2. . . . . .1 Mechanical Components. . . . . . . . . . . . . . . 8-1 8. . . 11-1 11. . . . . 7-23 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2. .10 Option Recognition. . . . . . . . . . . . . . . . . . . .1 Specifications . . . . . . . . 7-20 7. . . . . .2 Installing the Printer Stand . . . . . . . . . . . 8-1 8. . . . . . . . .6. . . . .12 Modular Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Panel. . . 7-27 7. . . .1 Serial I/O (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(Front-) Tractor (option) .Table of contents Chapter 8 Chapter 9 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Input signals . . . . . . .12. . . . . . . . . . . . . . . . . . . . . . 11-1 11. . . . . . . . . . . . . . . . . .11 Ribbon Motion Sensor (RMC) . . . . . . . . . . . . . . . . . . . . . . . 9-1 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6. . . . . . . . . . . . . . . . .11 Sens Function Select. . 7-20 7. . . . . . . . . . . . . . . . . . .1 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6. . . . . . . . . . . .1. . . . . . . . . 9-3 9. . . 9-3 9. . . . .2 Tractor Complete . . . . . . . . . . . . . . . . . . . . This page intentionally left blank . It also has superior ergonomics. menu programming. STOP Caution: Activities described herein must only be performed by specially trained and qualified service personnel! Harmful voltages can be touched. The electronic part controlled by a microcomputer operates the needle printhead. and interface. All elements of the printer control are arranged on printed circuit boards so that only a few additional components are required such as „ step motor for function select. the warranty may become invalid. The following print qualities are available: „ High Speed Draft Print Quality (HSQ) „ Copy Draft Print Quality (DPQ Copy) „ Draft Print Quality (DPQ) „ Near Letter Quality (NLQ) „ Letter Quality (LQ) For details see chapter Specifictions.500 hour MTBF and a flexible connectivity. a high workload and low running costs. „ step motor for automatic gap adjust The following options and features will further enhance the printer’s capabilities: „ 3rd push tractor from rear (feature) „ push tractor front (standard) „ automatic gap adjustment (standard) „ fonts (on request) „ automatic gap adjustment (standard) „ 2nd push tractor front (option) The manufacturer recommends the use of original accessories. „ DC motor for carriage movement. a industry-leading 12. 1-1 . dirty and hostile environements. For all these reasons it is a professional solution for many industrial sectors. „ step motor for paper feed. Furthermore it withstands dusty.Introduction 1 Introduction The matrix printer has outstanding product features. an excellent print quality. The use of others than original parts may reduce the performance of the printer and cause defects on the printer. For errors caused by the use of others than original accessories. such as a high print speed. This page intentionally left blank . Specifications Printer Specifications 2 Specifications 2.0 15.0 17.0 12.0 15.0 15.0 12.25 mm bidirectional printing 2365 2380 2365MC 1800 Hz 2100 Hz 1600 Hz Print speed and character matrices 2365 cps 2380 cps 2365MC cps cpi matrix HSQ (High Speed Quality) 800 650 800 900 900 515 600 1000 800 1000 1000 1000 571 667 800 640 800 900 900 515 600 12.1 Printer Specifications Printer system Serial impact matrix printer Printhead with 24 needles ∅ 0.1 20.0 12 x 12 12 x 10 08 x 08* 12 x 08 12 x 12 12 x 10 CPQ (Copy Print Quality) 300 360 450 450 260 300 333 400 500 500 285 333 270 360 450 450 260 300 10.0 10.0 17.1 20.0 15.0 17.0 12.0 15.0 15.0 12.0 15. subscript.0 15.0 24 x 12 24 x 10 16 x 08* 24 x 08 24 x 12 24 x 10 NLQ (Near Letter Quality) 200 240 300 150 170 200 222 267 333 167 190 222 180 240 300 150 170 200 10.1 20.1 20.1 20. microscript and MTPL microscipt 2-1 .0 15.0 15.0 24 x 18 24 x 15 16 x 12* 24 x 18 24 x 18 24 x 15 LQ (Letter Quality) 100 120 150 150 170 200 111 133 167 167 190 222 90 120 150 150 170 200 10.0 12 x 08 12 x 10 12 x 10 08 x 08* 12 x 08 12 x 12 12 x 10 DPQ (Data Print Quality) 600 720 900 900 515 600 670 800 1000 1000 571 667 533 720 900 900 515 600 10.0 24 x 36 24 x 30 16 x 24* 24 x 18 24 x 18 24 x 15 * Epson emulation only: superscript.0 12.0 17.0 17. 6 / 10 / 12 / 15 / 17. Souvenir Scalable Fonts (LQ2170 emulation): Roman/T. DLL is standard. Courier I. OCR-A.43 mm Fonts (standard) 2380 80 ips 2365MC 65 ips Print qualities: HSQ (High Speed Quality). CPQ (Copy Draft) Near Letter Quality (NLQ).32 mm (incl. Ribbon test Printer buffer 128 Kbytes . IBM XL 24. S Serif PS. 2. Gothic. Prestige. Epson LQ2550/LQ2170. Roman PS.19 mm. others on request Resolution 60 to 360 dpi horizontal 90 to 360 dpi vertical Self-test ASCII test. but not battery-buffered Large Character Printing (LCP) Barcodes (standard) 2-2 A B C D E F G H I J K L M N O P Q R S 2/5 Matrix (default) 2/5 Industrial 2/5 Interleaved Code 11 BCD Matrix Code 39 Codabar EAN 8 (with HRI*) EAN 8 (without HRI) EAN 13 (with HRI) EAN 13 (without HRI) MSI/modified PLESSEY UPC A (with HRI) UPC A (without HRI) UPC E (with HRI) UPC E (without HRI) Delta Distance (IBM) Code 128 EAN 128 US-Postnet Barcode Kix Royal Mail Customer Barcode USPS Intelligent Mail Barcode * HRI = human readable index Emulations MTPL. max. Courier. Orator. Genicom ANSI.5 / 8. descenders) 2.Printer Specifications Specifications Tab speed 2365 65 ips Character pitch 5 / 6 / 7. Sans Serif/H.1 / 20 cpi Character size Height Width 3. Hexdump. DPQ (Data Print Quality). Roman. Script. Sans Serif. Letter Quality (LQ). Draft Copy. Fault display. Fonts: Draft. Cour I PS. OCR-B. 10 cpi 2365: Sound pressure level Sound power level 2380: Sound pressure level Sound power level 2365MC: Sound pressure level Sound power level Tractor 2 (front) LPA = ≤59 dB(A) LWAd = 76 dB(A) LPA = ≤59 dB(A) LWAd = 77 dB(A) LPA = ≤59 dB(A) LWAd = 76 dB(A) Continuous operation Throughput (ECMA 132) pages/month at DPQ pages/hour1) MTBF 2365 2380 > 48. DPQ. max.000 > 605 > 625 12.400 > 50. 12 x 12 matrix HSQ. 60 Hz ± 2% 230 V ± 10%.980 > 587 1) Print quality High Speed. matrix 120 x 180 dpi. form length (22 inch). DPQ. fanfold paper Mains voltage USA/Canada Europe 120 V ± 10%. 12 x 12 matrix 12 x 12 matrix 20 million characters DPQ 2365MC 500 millions. 1/6 inch for automatic single sheet feeder Automatic gap adjustment Paper transport Standard Optional Service life Printhead Ribbon Noise 2365 2380 Tractor 1 with Tractor 1 with parking position parking position Tractor 3 with parking position (2T model) Tractor 2 (front) Tractor 2 (front) 2365MC Tractor 1 with parking position 2365 2380 750 millions. 25% DC 2365MC > 46.500 h.Specifications Printer Specifications Panel Paper feed Feed speed 1/6" (line feed) View position Reverse motion Printhead gap (standard) LCD display 2 x 16 digits 6 function keys: – Online – Setup – 4 softkeys 10"/sec 35 ms 10"/sec Up to max. 50/60 Hz ± 2% 2-3 . 750 millions. DPQ. GOST. class 1K3 -20° to +60°C 5 to 95% IEC/EN 60721-3-2. humidity Climate Storage Temperature Rel.02 inches) 432 mm (17. humidity Climate Transport Temperature Rel. class 3K2 -5° to +45°C 5 to 95% IEC/EN 60721-3-1. CE. cULus.01 inches) Environmental conditions Operation Temperature Rel.Printer Specifications Specifications Power consumption at 100% troughput: when idling: 2365 60 W 18 W Approvals ISO 60950. CCC. VDE/GS+CB. EnergyStar Dimensions Width Height Depth 2380 70 W 18 W 624 mm (24. FCC/B.57 inches) 280 mm (11. class 2K2 2365MC 60 W 18 W . humidity Climate 2-4 +10° to +35°C 15 to 75% IEC/EN 60721-3-3. 2 Interface specifications Interface specifications Parallel interface bidirectional Type of data transmission 8-bit parallel interface (Centronics compatible) IEEE-1284. acc.4 V to +5. HTML. 36-pin (or compatible) I = 0.0 V to +0.0 m Twisted-pair cable with double-shield. 30 KHz Signal status Low: 0. SNMP Capacity of data buffer 8 MB 2-5 . IEEE Std 1284 – 1294 Voltage supply of external devices on pin 18 U = +5 V ±10% Interface connections Printer side: Amphenol 57-40360.0 V Connection cable Material: AWG 28 at least Length: up to 2.5 Amax Cable side: Amphenol 57-30360. Cat 5e.4 V High: +2.Specifications 2. BootP and manually over the control panel Connection cable RJ45. 25-pin (or compatible) Ethernet Interface Onboard 10/100BaseT Ethernet-RJ45 with 2 LEDs Transmission rate 100 Mbps / Full Duplex / Half Duplex Supported protocols TCP/IP Network print protocols LPR/LPD. FTP Print IP address designation DHCP. RAW Port Print. Cat 6 Network print management protocoles HTTP. Nibble mode Transmission rate Max. 0 = +3 V to +15 V Connection cable Length up to 15 m Interface connections ITT Cannon connector.Interface specifications 2-6 Specifications Serial interface Option Type RS232C interface Synchronization Asynchronous Transmission rate 600 bauds to 19. 1 = -3 V to -15 V ON = Space = log. Robust XON/XOFF. Series DB-25 S Transmission protocol XON/XOFF. ENQ/STX. . READY/BUSY. ACK/NAK. ETX/ACK Capacity of data buffer 128 KB max.200 bauds Signal status OFF = Mark = log. 1 + 8 max.Specifications 2. A wavy binding edge may hamper the smooth feeding of these sets.6 mm 76 to 420 mm 76 to 451 mm 60 to 90 g/m2 76 to 406 mm 76 to 559 mm 1 +1 45 to 65 g/m2 45 to 65 g/m2 45 to 65 g/m2 0. 2-7 .28 mm 76 to 406 mm 76 to 459 mm Sets of forms may be used only if the top edge is bound. 45 to 65 g/m2 45 to 56 g/m2 45 to 65 g/m2 0. Multi-part forms must be loaded with the bound top edge down. 1 + 5 max.3 Paper Specifications Paper Specifications Continuous paper single part forms tractor 1 Weight Width Form length Continuous paper Copies multi part forms 2365 tractor 1 2380 (to be tested individually) 2365MC Weight of original Weight of copies Weight of bottom sheet Thickness (max. The binding edge should be as soft as possible.) Width Form length Sets of forms 60 to 120 g/m2 76 to 420 mm 76 to 559 mm 1 + 6 max.) Width Form length Continuous paper single part forms tractor 3 2T model only Weight Width Form length 2T model only Continuous paper multi part forms Copies tractor 3 Weight of original (to be tested individually) Weight of copies Weight of bottom sheet Thickness (max. Multi-part forms should be tested for suitability. imitation art papers. Should papers with a dark reverse side be used. Since paper as natural material reacts strongly to environmental influences (e. Please pay attention to the use of infrared reflecting colors. temperature). and embossed papers. humidity.Paper Specifications Specifications Paper quality 2-8 Light pulp paper of medium fine quality. We recommend that this kind of paper should be tested extensively before larger quantities are acquired. the place of storage should be selected carefully. . when acquiring these papers. these should also be tested for their functionality.g. Unsuitable are: satin-finish or coated papers. paper bearing the quality mark SM Post and photocopy paper are suitable for use. 4 Printer Dimensions 2-9 189 30 . top optional ) 426 (out max) 62±5 62±5 406 (3 in) rear 128 94 110 60 paper guide brack et (tractor 3) 432 389 377 paper way in tractor 1 (main (main)) side 376 paper way out all tractors line ddimensioning imensioning centre of foot paper deflection bow 3.5 buttom 509 Specifications Printer Dimensions 2. 5 all dimensions in mm 280 183 42±5 42 ±5 49±5 49 ±5 36. 5 522.M 1:5 42±5 42±5 420 (out 1) paper way in tractor 2 (front.5 paper way in tracto r 3 (rear) tractor 45 30 1:5 623 420 (1 in) 406 (2 in) front 430 522. This page intentionally left blank Functional Description 3 General Functional Description 3.1 General 3.1.1 Printhead The printhead is rated to more than 300.000 standard pages. The printer is economical too: 12.000 standard letters are printed with one ribbon. With our own word-wide patented 24 needle technology the printer also in speed reaches the top region of its class, with its noise level being in the lower range. The printer practically operates in conjunction with all known computer systems and standard software. 3.1.2 Power Supply 3.1.3 Ribbon The power supply may be switched by the user externally from 120 V to 230 V. A fuse (T4,00AH250V, UL) is provided to protect the power supply from hazardous damages. It can be replaced without opening the printer. The quality of the printout is dependent on the quality of the ribbon. Therefore the ribbon as well as the printhead are very important parts of your printer. A used ribbon cannot deliver a satisfactory printout. To achive a long life duration for the ribbon always use it in its full width. This will be achived by moving the ribbon up and down during printing and rotating the ribbon in the infinite end ribbon cassette. The ribbon is therefore satisfactory used and reaches a long life time. black track 4 black track 3 black track 2 black track 1 3-1 General 3.1.4 Data Transfer Functional Description The main difference between the parallel and the optional serial interface is the form in which the data bytes are transfered. The serial interface transfers bits in a row, one after the other. Theoretically you only need three connections for this form of data transfer. In the parallel interface the data transfer of the 8 bits (1 byte) is completed simultane-ously through 8 parallel connections. At least 11 connections between the computer and the printer are necessary for this procedure. With the parallel Centronics interface data up to 100.000 bytes /seconds theoretically can be transfered. Actually the printer opperates with a maximum transfer frequency of approx. 30.000 bytes/second. This “Data Flow”, depending on the adjustment of the input buffer (0-128 KB) on your printer, can be temporarily stored. When using your printer in a local network with Ethernet connections and the TCP/IP protocol, you have to assign several address informations. 3.1.4.1 Example of a printer connected to a computer in an Ethernet 3.1.4.2 Example of several devices in an Ethernet „ The assumed address space corresponds to the TCP/IP adress, class C, 192.168.1.xxx. „ The subnet mask to be used is 255.255.255.0. „ The address of the router, or gateway, is 0.0.0.0, if not available. Computer 1 Caution: Twisted-pair cable required! Printer 1 IP: 192.168.1.2 IP: 192.168.1.1 Computer 1 Computer 2 IP: 192.168.1.1 IP: 192.168.1.2 ... ... Printer 1 Printer 2 IP: 192.168.1.3 IP: 192.168.1.4 HUB 4-fold or 8-fold 3.1.5 Monitoring The most important functions are monitored with sensors, microswitches and electrical monitoring circuits. These are constantly checked, processed by an internal logic and indicated on the display. To prevent an overheating of the printhead, 12 coils of the 24 electromagnets are monitored. If the temperature reaches a value above 130 °C the speed of the printer is automatically slowed down. As soon as the printhead has cooled the printer works with high speed again. If a coil becomes defective, this is recognized by the firmware and shown on the display (Head defect, THS Error, Head Hot permanently). Obviously a worn out print head may cause “Head Hot” message as well. For safety reasons the top cover is also monitored. If you should open the top cover during printing operation, then the printout is momentary stopped (to avoid injuries). When you close the cover again the printout is continued without loss of data. 3-2 2.1 Head/PlatenClearance The worm gear (see principle drawing) determine the basic head distance. 0 A max. You can imagine the worm gear as a mechanical memory. Principle Thoothed segment Toothed wheel 84/14 26° A Adjust Area: B Lever Stepper Motor pinion 13 teeth 26° B A Tolerance Tolerance Mean point carriage axle B WORM GEAR "MEMORY" Bearing point eccenter min. Now the printer has its basic point and can count the steps forward which are stored in the firmware. During initialisation (power up) of the printer the head distance stepper moves the toothed segment on block at the worm gear.2 Mechanical Functions 3. The stepper tolerance is within one bit pattern (equals 4 steps).Functional Description Mechanical Functions 3. Head Distance 3-3 . Mechanical Functions Mechanic Functional Description Rotation 26° Platen Mean point carriage axle Bearing point ca.4 mm Movement of Carriage 3-4 . 1. 2. By changing from Friction to Tractor drive the wheels are moving as shown in the schematic below. if not engaged the tractor wheels are free running on the turret) Turret Slaving for Tractor Wheel 2 The tractor wheels are been coupled by two springs to assure a axial clearance while locking Sliding Sleeve Lock position Revolving Sleeve Degree of freedom translational rotating rotating locked Guide-line 3-5 .2 Shift Friction – Tractor Mechanical Functions The function of the tractor and the friction drive is controlled by a stepper motor.Functional Description 3. Gear Function Select Description Explosion view function unit Tractor wheel 1 = Tractor wheel 2 turned 180° Toothing (Connects tractor wheels and turret in engaged state. the revolving sleeve is turned into next position of the sliding sleeve 4.tractor wheel 1 .. the slope at the sliding sleeve and the revolving sleeve.Mechanical Functions Functional Description Principle 1. The sliding sleeve is pushed by turning of the switching gear over the tractor gear on the revolving sleeve 2. While turning back of the switching gear the revolving sleeve will be engaged in the position of the guide line 5.turret . Then the revolving sleeve is not locked in the turret but locked in the sliding sleeve Lock position tractor 2 Lock position Single Sheet Lock position tractor 1 Pressure spring Sliding Sleeve Revolving Sleeve Turret Guide-line Base Swichting gear on level 0mm Tractor wheel locked in turret.tractor 2" the switching gear is not turned back. To lock into position . The revolving gear is pushed over the guide line of the turret 3. The pressure spring. Revolving sleeve in position 1 of turret locked Drive Gear wheel Tractor 2 Revolving Sleeve Power transmission Drive .tractor 1 Tractor 1 Turret = Lock position = Power tranmission Switching wheel Tractor wheel 2 Sliding Sleeve Tractor wheel 1 3-6 . Functional Description Mechanical Functions Position 1 intermediate Switching wheel is turned on level 7mm, sliding sleeve and revolving sleeve are turned in intermediate position. Tractor wheel 1 and revolving sleeve are not locked in the turret Drive Gear wheel Tractor 2 Revolving Sleeve Tractor 1 Turret Tractor wheel 2 Switching wheel Sliding Sleeve Tractor wheel 1 Position 2 / Tractor 2 Drive Position 2 according position 1 however revolving sleeve engaged in sliding sleeve Gear wheel Tractor 2 Power transmission: Drive - tractor wheel 1 - tractor wheel 2 - gear wheel - tractor 2 Revolving Sleeve Tractor 1 Turret Lock position Power transmission Sliding Sleeve Tractor wheel 2 Switching wheel Tractor wheel 1 3-7 Mechanical Functions Functional Description Position 3 / ASF Switching wheel turned back; tractor wheels, sliding sleeve and revolving sleeve are pushed back by means of a spring until the revolving sleeve is engaged in the turret. No power transmission through the tractor wheels (idling). Power transmission per drive to the vice versa side. Tractor wheel 1 is not toothed in the turret and tractor wheel 2 is not locked in the gear wheel. Gear wheel Drive Tractor 2 Revolving Sleeve Tractor 1 Turret Lock position Tractor wheel 2 Sliding Sleeve Tractor wheel 1 Switching wheel Position 4 / Intermediate Drive Gear wheel Tractor 2 Switching wheel is turned on level 7mm. Tractor wheels, Sliding sleeve and revolving sleeve are pushed into intermediate position. Tractor wheel 1 and revolving sleeve are not locked into turret. Revolving Sleeve Tractor 1 Turret Tractor wheel 2 Sliding Sleeve Switching wheel Tractor wheel 1 3-8 Functional Description Mechanical Functions Position 5 / Tractor 2 Switching wheel on level 7mm Revolving wheel locked in sliding sleeve Drive Tractor 2 Gear wheel Power transmission Drive - tractor wheel 1 - tractor wheel 2 gear wheel - tractor 2 Revolving Sleeve Tractor 1 Turret Lock position Power transmission Sliding Sleeve Tractor wheel 2 Switching wheel Tractor wheel 1 Position 6 = BASE Tractor 1 Switching wheel on level 0mm Tractor wheel locked in turret. Revolving sleeve in position tractor 1 (lock position) in turret engaged. Drive Gear wheel Tractor 2 Power transmission Drive tractor wheel 1 - turret tractor 1 Revolving Sleeve Lock position Power transmission Tractor 1 Turret Tractor wheel 2 Sliding Sleeve Switching wheel Tractor wheel 1 3-9 3 Monitoring Light Barrier “PathSelection” Functional Description FSS1 FSS2 Description 0 5 Tractor 1 (front) 5 0 Tractor 2 (optional front) 5 5 Tractor 3 (Rear) Values in Volt 3-10 .Mechanical Functions 3.2. curves.4 Position of the Wheels Mechanical Functions To make sure that the printer works without any problems the wheels. dampers and eccenters have to be mounted in the correct positions (marks). To identify the desired wheel please see also the spare parts list. For correct position of “normal” toothed wheels see the drawings in the chapter 7. See the following drawing for further details. There are several marks on both side walls and the corresponding wheels and dampers.Functional Description 3. mark left mark mark 3-11 .2. Mechanical Functions Functional Description mark right mark mark 3-12 . Functional Description Mechanical Functions 3.5 Paperways Standard Printer 1st Tractor 1st Tractor Standard Printer 3rd Tractor Optional 3rd Tractor 3-13 .2. on request) – Automatic Edge Detection (AED.3 Electronic Functions 3-14 Functional Description The control electronic consists of up to 19 different units: – Main Board – Panel 1 2 – Connection Board – Printhead Sensor/Incremental Strip – Interlock Sensor 3 4 5 – Sensor Paper Position/Front Insertion – Sensor Rear Tractor 6 7 – Motor Driver Boards – Carriage Motor – Paper Motor 8 9 10 – Paper Thickness Motor – Function Select Motor – Paper Thickness Sensor (AGA) 11 12 13 – Paper Motion Sensor (PMS) – Ribbon Motion Sensor (RMS) – Paper Width Sensor (PWS) 14 15 16 – Printhead – Additional Fonts (Option. only with Cut Device) 17 18 19 .Electronic Functions 3. Functional Description Electronic Functions 2365/2380 Electronic groups 3-15 . – Mains Input/Power Supply – Driver section – Needle drivers – Printhead Thermo Control – Logic part 3.Electronic Functions 3. like tweezers. to switch over. The power supply conists of discrete and integrated circuits.1 Main Board Functional Description The main board can be deviced into the following parts. 3-16 .3. Please note that a UL listed fuse must be used. 120 V to 230 V the user only has to move the power selection bar.1. It is primary switched and therefore a small built power supply.1 Description of the Switching Power Supply To switch over from e.00AH250V Slow Blow.g. you have to use a tool. To avoid unexpected switching. The value of the fuse is T4. transformers and other elements.3. This means that these IC consist mainly of registers. needle magnet Principle Vcc N1 N2 N3 N25 R _ + To ADC 9 x R 3-17 .Functional Description 3.3.3. latches and selective logic.1.1.2 Driver Section 3. the flow of the current in several conditions and the principle of driver circuit. The following diagrams will show the voltage/current relation.3 Needle Driver Electronic Functions These highly integrated circuits serve both to activate further actuators as well as to recognise and pick up sensors or status signals. principle of driver circuit. The needle driver signals (NOxx) are connected to the printhead via plug X14/X2 of the connection board to the printhead adapter board. Online 1 Trac1 Tear 2 3 It will be plugged in via x6 connection board X6 10 9 8 7 6 5 4 3 2 1 3-18 GND SCLI TXD0 RXD0 VCC CT50 EN PLN RS GND 4 Online Setup .3. Setup) and 4 situation dependent softkeys.2 Panel Functional Description The panel consists of 2 Function Keys (Online.Electronic Functions 3. Functional Description 3.3.3 Bidirectional Centronics Interface Electronic Functions 1. Overview This SIDM printer is equipped with a parallel Centronics interface which is located on the main electronic pcb. The data transfer handshake (with some smaller exceptions) has been implemented according IEEE1284 standard (Nibble Mode). The Nibble Mode has been adapted to meet the requirements Microsoft Windows (TM) Operating System which does a printer identification using “Plug’n’Play”. 2 Detailed description of data transfer in Nibble Mode The transmission of printer identification is divided into two parts. In the first phase there is a “negotiation” between PC and printer to activate Nibble Mode. In the second phase there is a data transfer. At the end of each phase there is a reentry to the normal Centronics mode according a defined handshake procedure. The name “Nibble Mode” in this case means that the transmission is performed in two packages per 4 bit in direction to the PC using existing control lines (bit 0/4=Error, Bit1/5=Select, Bit 2/6=Paper-End, Bit 3/7=Busy). All other possible modes are using the 8 standard data lines – now in the opposite direction (printer–PC). 2.1 Phase 1, Negotiation phase Procedure – The PC sets SELECTIN to high and at the same time AUTOFEED to low. – The printer reacts within 35ms with SELECT, ERROR and PAPEREND to high but DONE to low. – PC transmits one data byte to the printer with a STROBE signal and sets AUTOFEED to high. – This byte will be analyzed by the printer. If all seems to be ok this byte should be 00hex witch means the PC likes to know whether or not the printer is supporting Nibble Mode. – Since the printer is able to run Nibble Mode the printer answers then with SELECT, ERROR and PAPEREND to low. To create an interrupt at PC side, DONE will be set to high at the end. – Now the termination of the negotiation phase will be done by setting SELECTIN to low. – As a result the printer is setting SELECT and BUSY to high and after a short delay also SELECTIN to low. – As a reaction AUTOFEED is set to low at PC side. – The printer is now setting ERROR and SELECT in normal Centronics mode according the actual state and after that DONE is changed back again to high. – PC should react then setting AUTOFEED signal to high. – As the very end of this negotiation phase the printer sets BUSY and DONE in normal. – Centronics mode according the actual state. – Now everything is in normal state. 3-19 Electronic Functions Functional Description 2.2 Phase 2, Data transmission phase This phase is activated even after phase 1. A string of characters is transferred from the printer to the PC, which immediately describes the printer type, the manufacturer, the device class and some sort of compatibility. C9 1 2 2 2 GND 100N E G ND GND 36 CB B R19 GND R58 10 K 6 8 1 5 7 AUTOFD SEL PE B US Y X D O N E NX ID8 ID7 ID6 ID5 ID4 ID3 ID2 ID1 S T RO BE N GND FAULTN INIT GND GN D GND GND GND GND GND GND GN D GN D GND GND VCCX E G ND GND SELECTIN X3 36 35 34 33 32 31 30 29 28 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 36 35 34 33 32 31 30 29 28 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 37 3 1 4 2 CA 2 1 VCC 2 1 B5 2 1 3-20 2 PAR. INTERF Procedure – SELECTIN and AUTOFEED are set to low by the PC at the same time – Within 35 ms the printer reacts with SELECT, ERROR, PAPEREND and DONE set to low. – PC transmits one Byte with a STROBE pulse and sets AUTOFEED to high. – This byte will be analyzed by the printer. If everything was ok the byte should be 04hex which means that PC is demanding the identification of the printer in Nibble Mode. The printer agrees setting PAPEREND to low and DONE to high. – PC answers setting AUTOFEED to low. – Now the initial procedure starts by sending the characters. The string is built up in a way that the first two bytes are indicating the total length of the string (including the first two counter bytes). MSB first then LSB is transmitted followedby the characters. – Each byte starts by putting bits 0 - 3 to the control signals (see above). – This Nibble (half - byte) is released setting DONE to low. – The acknowledge of PC is done by setting AUTOFEED to high. – As soon the printer recognizes the acknowledge DONE is put back to high. – As a result the PC sets AUTOFEED back to low. – Now bits 4 - 7 are sent using the signal lines. – This Nibble (half - byte) is released setting DONE to low. – The acknowledge of PC is done once more by setting AUTOFEED to high. – As long as there are data to be transmitted the printer sets now PAPEREND,ERROR, SELECT and BUSY to low and DONE once more to high. – The acknowledge of the PC is performed by setting AUTOFEED to low. – Now the next nibble can be sent and the procedure is repeated. – If there are no more data to be transferred after the last Nibble (half - byte) the printer is setting ERROR to high, SELECT, PAPEREND and BUSY to low. – This will be release setting DONE to high. – Now the termination of the data transmission phase is starting. The PC sets SELECTIN signal to low. – The printer reacts – different than in the negotiation phase – with SELECT set to low, BUSY set to high and – after a short delay – DONE set to low. – The printer is setting ERROR and SELECT according to the actual status in normal Centronics mode and after that DONE back to high. – PC reacts setting AUTOFEED to high. – At the very end of the data transmission phase the printer sets BUSY and DONE according to the actual state in normal Centronics mode. – Now everything is in normal state again and the transmission of the printer identification is completed. Functional Description 3.3.3.1 Interface Board Option/Modular Electronic Functions There are several I/O Boards available as option. They are designed as modules and easily changed within few seconds. It is plugged in at the Main Board X5. Input/Output wired to GND with 1nF. X5 C16 B16 A16 C15 B15 A15 C14 B14 A14 C13 B13 A13 C12 B12 A12 C11 B11 A11 C10 B10 A10 C9 B9 A9 C8 B8 A8 C7 B7 A7 C6 B6 A6 C5 B5 A5 C4 B4 A4 C3 B3 A3 C2 B2 A2 C1 B1 A1 DONEN READYN RTSN BUSY GND DTRN IF0 GND STRBN IF1 GND VCC IF2 GND GND IF3 GND VCC IF4 GND GND IF5 GND VCC IF6 GND GND IF7 GND VCC PRIMEN GND GND RXD1 GND GND CTS1 GND VCC TXD1 GND GND FAULTN GND PTO PE SEL DSR 3-21 Other modular interfaces (TallyCom.5 … < 3. it is compulsory to disable the internal CX I/O on the main board. An external modular serial Interface can be installed so the printer is able to handle 3 Interfaces at a time (Parallel. If an additional parallel I/O is installed. etc.) and Ethernet (int. The signal’s name is PT0.3.0 Volt > 4. Coax.8 Volt > 1.3. Serial (ext.) will cause the internal parallel I/O being switched off. Twinax. so that only the plugged-in modular parallel I/O’s shall be active in order to avoid misreading data on the parallel data lines: Two parallel I/O’s will not work together. it can be found at Pin 15 A of the external I/O connector.Electronic Functions 3.8 Volt … 2. To avoid this the CPU of this printer is monitoring a signal at the connector for external I/O’s to determine the presence of a second parallel interface plugged in the modular slot.)). TGNet. Please refer to the following table to determine the function of PT0: PTO in Volts Meaning < 1.2 General infomation about external interfaces Functional Description This printer type is equipped with a parallel Centronics type interface (according IEEE1284) and a internal Ethernet Interface which are mounted on the printer’s main board.5 Volt the internal parallel (CX) I/O will be used the external parallel I/O will be used the internal parallel (CX) I/O will be used Possible modification of existing and future external I/O’s with own parallel interface: VCC pull up PT0 pull down GND 3-22 . If the printer is configured to use all interfaces simultaneously it monitors all interfaces for incoming data.3. CX The parallel section is controlled by the main logic. Your printer can be configured to use only one interface or all alternately. After finishing the data transmission. a form feed is carried out. If shared = parallel or shared = serial is set. only I/O Drivers (7407. 74244) are necessary. When only one interface is used. it is monitored by the printer. R4 52050 2K2 0 25W J Parallel Interface (cx) GND B2 Serial Interface X6 X2 10 9 8 7 6 5 4 3 2 1 9 8 7 6 5 4 3 2 1 C1 100N 63V M 62130 37 CASSIS 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 CTS RTS DSR GND DTR (READY) TXD RXD 11 E GND GND FAULTNX PRIMENX GND GND GND GND GND GND GND GND GND GND GND GND VCCX GND SELX PEX BUSYX DONENX D8 D7 D6 D5 D4 D3 D2 D1 STROBEN 38 3-23 . all other interfaces are disabled.3.1 “General Information”.3.Functional Description 3. the internal ethernet and the optional serial interface are linked to form a so-called shared interface. the printer remains switched to this interface for a certain period of time (30 seconds). They convert 5 V Input signals to RS232 Standard voltage (-12/+12 V). Please see also section 3. RS232C / V 24 (optional) The serial part is controlled by the main logic only I/O Drivers (L 232 50P) are necessary.3 Shared Interface Electronic Functions The parallel. As soon as the printer recognizes a signal it switches to the respective interface and sends the BUSY signal to the other interfaces. the controller reenables both interfaces and the sequence described restarts.3. When this time has elapsed. If incoming data is on the other interface and the current print position is not “Top of Form”. Several jumpers are prepared to customize the interface. – Left yellow light (Duplex Status) is off: Shows network interface is in half duplex. Then off. Remark: After switching on the printer. The interface takes another 10–20 seconds in order to finish initializing and to accept data.Electronic Functions Functional Description Internal Ethernet Interface The printer has a Ethernet 10Base-TX or 100Base-TX interface with RJ-45 socket connectors. – Right green light is blinking: Shows network activity. There are two status lights (LEDs) next to the RJ-45 connector on the rear panel. – Left yellow light (Duplex Status) is solid: Shows network interface is in full duplex. Connect the Ethernet cable to the network interface port RJ-45 connector on the rear center of the printer. both LEDs are on for approx. 3-24 . The first half of initializing is finished. 1–2 seconds. when the green LED shows net-activity. S2) are provided to select Active. RX).4 TTY Interface 20 mA Option Electronic Functions The interface signals generated in the microprocessor and in the application’s specified IC are connected to the interface optocoupler IC1 (Type SFH 618). This IC switch the TTL-signals on the microprocessor side to the level of the current loop without any galvanical contact. Received signals on the Rx loop should be changed by the optocoupler IC2 from current loop level down to TTL-level (Type HCPL 4200). DIP switches (S1.3. (TX.3.Functional Description 3. Passive. 26 L4 X2 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 BLM31 C6 33N 63V M 62130 +TXLOOP -TXLOOP +RXLOOP -RXLOOP GND* CHASSIS 27 B5 CHASSIS 3-25 . 3.11 levels on the I/O side and vice versa. SS97 The interface signals generated in the microprocessor and in the application’s specified IC are connected to the driver IC1.5 RS422/V11. mounted at RS422 BESTUECKT BEI RS422 X2 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 B RXD B TXD/RDY OU A RXD A TXD/RDY CHASSIS 17 B2 mounted at SS97 BESTUECKT BEI SS97 X3 10 9 8 7 6 5 4 3 2 1 C1 33N 63V M 11 B6 B1 CHASSIS R11 100R L5 BLM31 3-26 CRS-N DOUT-N DIN-N OV CRS-P DOUT-P V DIN-P . This IC converts the TTL signals on the microprocessor side to the RS422 / V. SS97 Option Functional Description RS422 The interface signals generated in the microprocessor and in the application’s specified IC are connected to the driver IC1. On the I/O side the signals are connected to the I/O plug X2 via coils.3.Electronic Functions 3. This IC converts the TTL signals on the microprocessor side to the SS97 levels on the I/O side and vice versa. On the I/O side the signals are connected to the I/O plug X3 via coils. Functional Description 3.11.3. Therefore it owns no logic or active elements.4 Connection Board Electronic Functions The Connection Board has the task to interface the main logic to sensors and actuators.4.3.1 Connection Board 2365/ 2380 AGA Option Sensor LF Motor Function Select Sensor Panel Color Motor Rear Tractor Horizontal Motor * * Paper Position Sensor Paper Motion Sensor Paper End Sensor Ribbon Motion Sensor Interlock Sensor * * ASF Sensor Function Select * Carriage Adapter Logic Label Tag Carriage Adapter * Not mounted 3-27 .5 and 7. A fuse for “UN” is built in : 5AT “Slow Blow”. More details about this board you will find in chapter 7. 3. 7 Double Sensor and Paper Motion Sensor VCC ISW2 ISW1 GND This reflex sensor unit is competent for PE Front Insertion (Sensor V2) and Paper Position (Sensor V1).31. Details in chapter 7. The Signals are connected to X7 on the connector board. This sensor is connected to X9 connector board. X3 and X4 will take the printhead cables. In case of opening the top flap the driver voltage will be switched off. This task is carried out by means of two hall sensors and a built in magnet.25. X7 is provided for the clock station.3. For standard assembly only a 4-pin (1-4) connector is mounted. X9 4 3 2 1 PSE4 -Sheet Feeder DIO3 GND * For printer models which support this feature 3-28 .5 Printhead Sensor Board Functional Description This switch is necessary to prevent injuring the operator if the top flap is open.8 Sensor Sheetfeeder* and 3rd Tractor XPWS XPSE2 XPSE1 YCC GND Papermot + Double Sens Frontsensor This reflex sensor (GP 2 S 7) is necessary for recognition of Sheetfeeder paper. It contains connectors for fan (X1) and AGA-Sensor connector (X2).3. X7 6 5 4 3 2 1 RED 3. N17 N15 UN1 SPARE2 UN3 SPARE1 UN5 PTC2 UN6 PTC1 UN7 SHIFT2 UN8 SHIFT1 U N9 UN10 UN11 UN12 N18 N16 3. The sensors are connected to X8 Pin 2 and 3 (Signals ISW) at the connector board.Electronic Functions 3. Details in chapter 7. X8 4 3 2 1 3.6 Interlock Switch X1 2 1 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 X4 N13 N19 N21 N11 N9 N7 N5 N3 N1 N23 N24 N2 N4 N6 N8 N10 N12 N2 2 N20 N14 GND CHA_CWT VCC CHB_CCWT X7 4 3 2 1 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 X3 VCC AGA GND X2 3 2 1 This Board is mounted inside the carriage.3.3. Stepper Controller: Connector Bord out Color Motor Sheetfeeder Motor + Cutting Device X12 10 9 8 7 6 5 4 3 2 1 X10 10 9 8 7 6 5 4 3 2 1 UNX GND PGND PGND VCC COLR CC4 CC3 CC2 UNX GND PGND PGND VCC SFR SF4 SF3 SF2 SF1 Driver board out X1 4 3 2 1 OUTB2 OUTA2 OUTB1 OUTA1 Principle of stepper motor control +5V L REFERENCE Schematic (Half-Step motor principle) N L N A S L S MAGNET Remark: In the picture above a full step is shown. * For printer models which support this feature 3-29 .9 Motor Driver* Electronic Functions These boards are controlling: – Multi Color Option – Sheetfeeder Option (mounted in Gear Block) They are connected to the Connector Board via X12 (Color) and X10 (ASF).3.Functional Description 3. L6203) and the signals from the timing station.12 Sheetfeeder Motor* (Option) MHB MHA VM2 VM1 VM4 VM3 This motor is located in the Gear Box and controlled by a Motor Driver Board.) * For printer models which support this feature.Electronic Functions 3. It is plugged in the connection board.3.11 Vertical Motor This motor is controlled by driver circuit L 298 (IC18) on the main board and it is connected to the paper motor via plug X11 on the connector board. X11 4 3 2 1 3. 3. Horizontal Motor X15 1 2 3. X5.3. X5 5 4 3 2 1 3-30 PD3 PD4 PD1 PD2 . The DC-Motor is controlled by the main logic (IC7.3.3. It is directly controlled by IC28 (L 6219) on the main board. (By mounting the gear block is directly connected to a flat cable who leads to connector Board plug X10.10 Carriage Motor Functional Description This motor is directly connected to the connector board via X15.13 Paper Thickness Motor This motor moves the toothed segment to adjust the head/platen clearance. 16 ) – Paper Thickness Motor (3.Functional Description 3.2. Motor Values: 36 V 20 Ohms/Coil 15° Deg/step 3-31 .3.17) – Function Selection Motor (3.2.18) They only differ in the length of the cable. It is controlled by IC26 (L 6219) on the main board. The motor is plugged directly in X4 on the connection board.14 Function Select Motor Electronic Functions This motor switches from fanfold paper (tractor) to single sheet (friction) and vice versa.2. X4 4 3 2 1 FS3 FS4 FS1 FS2 Remark: For testing it’s possible to exchange the – SF Motor (3. Siupka Main Friction Roll Friction Roller Thickness Test Mask No Paper Light Barrier 1 Clock Band Signals: Test Gate L Clock Pulses L T 2045 AGA PRINCIPLE: Printhead Carriage Moving H H Light Barrier 2 of Clock Station Figure 2.Electronic Functions Functional Description 3.15 Paper Thickness Sensor (AGA) T 2045 AGA PRINCIPLE: Figure 1.06. with Paper installed Main Friction Roll Thickness Test Mask Paper Installed Clock Band Signals: L Test Gate Clock Pulses L Light Barrier 1 H H The thicker the paper the more clock pulses 3-32 Printhead Carriage Moving Light Barrier 2 of Clock Station .DRW. 12. without Paper File: AGA2045A.3.96. .17 Paper Motion Sensor T R T R T = Transmit R = Receive 3.Functional Description 3.3. For standard assembly this connector (X16) is not mounted.18 Function Select Sensor This sensor monitors the position of the .3.function select gears“.3.16 Optional Rear Tractor Electronic Functions This connector leads to the external driver board. X3 4 3 2 1 RED FSS2 FSS1 YCC GND FSELECT Table Function Select 48020 FSS1 FSS2 0 5 Tractor 1 (front) 5 0 Tractor 2 (optional front) 5 5 Tractor 3 (Rear) Values in Volt 3-33 . It is connected to X3 of Interconnection Board. X16 12 11 10 9 8 7 6 5 4 3 2 1 PGNG PGND UNX UNX GND CC1 SF3 TRR SF2 SF1 TRSB VCC 3. Checks the propper movement of the Ribbon. X13 4 3 2 1 4 3 2 1 GREEN 3. a ASF-Front or no Front option is mounted is monitored by this Sensor.20 Sensor Automatic Front Insertion (Future Enhancement. This Sensor is connected to X22 of the Connection Board. It is connected to X17 of the Connection Board.3.Electronic Functions 3. 3. X17 4 3 2 1 GREEN 4 3 2 1 GND YCC XTSFR OPTIONSENS Table Option Recognition 48022 OUT Value Description TSFR 2.21 Ribbon Motion Sensor XPSE5 YCC GND AFI 2 Monitors whether the Ribbon is inserted correctly. Option) Monitors whether Paper is inserted to be fed in automatically. Is to be plugged into X13 of Interconnection Board.19 Option Recognition Functional Description Whether an 2nd Front Tractor. X22 4 3 2 1 GND 3-34 4 3 2 1 PICOFLEX VCC XRIMS GND .3.5 No Option TSFR 0 Tractor 2 mounted TSFR 5 Sheet Feeder front* Values in Volt * For printer models which support this feature.3. If the expected needle current is reached the current will be chopped by hardware control. (Take care not to loosen the pull relief clamp at the plugs when replacing printhead!). This EEPROM stores the calibration settings of the coils for the printhead temperature control and the number of firings for every single needle (dot counter). The chip is also used for detection of the NDK9+. Printhead detection: After powering on the printer the ROM of the DS2433 (printhead chip) is read and the family code and checksum is verified. Wrong Board". the return lines are connected for a short time to GND. In the needle driver chip. Printhead: The printer is equipped with a new designed printhead NDK9+. This printhead contains an EEPROM (printhead chip). 3-35 . signals N1x–N24x).Functional Description 3. General: The system to shoot a needle is activated by a current through a coil of the system.3.22 Printhead Electronic Functions This modern ballistic printhead is driven by the needle driver section on the main board (FT5763M. The return lines of the other ends of the coils are connected to the needle drivers of the driver board. the printer will start normally. in all other cases it will display "Hardware Alarm. controlled by the program. Gegenlage Papier Paper Farbband Needle Guide Nadelführung Nadel Needle Ribbon Platen Druckkopf Print head Ballistic Feder Spring Fuss Foot Klappanker Anchor Magnet Elektromagnet The printhead is connected to X2 and X14 on the Connection Board. One end of each coil of the needle magnet is connected to the voltage UN (+33) V via the head cable. This message will also appear if the printhead chip is defective or the corresponding wire in the trailing cable is broken. If the printhead chip is detected properly and the logic board and connection board has the correct identification. 23 Additional fonts Functional Description At the Main Board there is a possibility to load many of additional fonts. *3 : only in 10 cpi 3-36 . also by ESC R.3. They are accessable by means of ESC-Sequences and by using the printer’s menu.1 Non-scalable fonts ID1 High Speed Draft Draft Copy Roman Sans Serif Courier OCR-B OCR-A Prestige Script Orator Gothic Sou-venir US ASCII 42 X X X X X X X X X X X X X UK ASCII 41 X X X X X X X X X X X X X French 52 X X X X X X X X X X X X X German 4B X X X X X X X X X X X X X Italian 59 X X X X X X X X X X X X X Swedish 48 X X X X X X X X X X X X X Norwegian 60 X X X X X X X X X X X X X Spanish 5A X X X X X X X X X X X X X Portuguese 4C X X X X X X X X X X X X X E–US ASCII 00 X X X X X X X X X X X X X E–France 01 X X X X X X X X X X X X X E–German 02 X X X X X X X X X X X X X E–UK 03 X X X X X X X X X X X X X E–Denmark I 04 X X X X X X X X X X X X X E–Sweden 05 X X X X X X X X X X X X X E–Italy 06 X X X X X X X X X X X X X E–Spain I 07 X X X X X X X X X X X X X E–Japan 08 X X X X X X X X X X X X X E–Norway 09 X X X X X X X X X X X X X E–Denmark II 0A X X X X X X X X X X X X X E–Spain II 0B X X X X X X X X X X X X X E–L. *2 : as with Roman. 3. *1: only in 10 and 12 cpi.23. The following list includes all the character sets you can select from the control panel or via ESC sequences and specifies the fonts in which they are available. in the EPSON emulation.3. They can be selected via the menu or by means of ESC ( <n> printer control sequences and. *1 : as with Sans Serif. The character sets are only available in the fonts marked with an X.Electronic Functions 3. America 0C X X X X X X X X X X X X X E–Korea 0D X X X X X X X X X X X X X E–Legal 40 X X X X X X X X X X X X X 1: for ESC /RESC. *1 : as with Sans Serif.Functional Description Electronic Functions ID1 High Speed Draft Draft Copy Roman Sans Serif Courier OCR-B OCR-A Prestige Script Orator Gothic Sou-venir Cro–ASCII 3C X X X – X X – – – – – – – Farsi 96 – – – *1 *1 *1 – – – – – – – Urdo 97 – – – *1 *1 *1 – – – – – – – Greek DEC 46 X X X – X – – – – – – – – ELOT 928 6C X X X – X – – – – – – – – Table 437 80 X X X X X X X X X X X X X Table 737 93 X X X – X – – – – – – – – Table 850 82 X X X X X X X X X X X X X Table 851 88 X X X – X – – – – – – – – Table 852 87 X X X – X X – – – – – – – Table 857 8D X X X – X X – – – – – – – Table 858 9E X X X X X X X X X X X X X Table 860 84 X X X X X X X X X X X X X Table 861 94 X X X X X X X X – – – – – Table 863 85 X X X X X X X X X X X X X Table 864 8C – – – *1 *1 *1 – – – – – – – Table 864 Extended 95 – – – *1 *1 *1 – – – – – – – Table 865 86 X X X X X X X X X X X X X Table 866 8E X X X – X X – – – – – – – 866 Bulgaria 9D X X X – X X – – – – Siemens Turk 9B X X X – X X – – – – – – – DEC Turkish 9C X X X – X X – – – – – – – Table 125 70 X X X – X X – – – – – – – Table 1251 71 X X X – X X – – – – – – – Table 1252 72 X X X X X X X X – – – – – Table 1253 73 X X X – X – – – – – – – – Table 1254 74 X X X – X X – – – – – – – ISO 8859–1 25 X X X X X X X X X X X X X ISO 8859–1 SAP 2B X X X X X X X X X X – – – ISO 8859–2 26 X X X – X X – – – – – – – ISO 8859–5 2A X X X – X X – – – – – – – ISO 8859–7 2D X X X – X – – – – – – – – ISO 8859–9 2E X X X – X X – – – – – – – ISO 8859–15 2F X X X X X X X X X X – – – 1: for ESC /RESC. *1: only in 10 and 12 cpi. *3 : only in 10 cpi 3-37 . *2 : as with Roman. *2 : as with Roman.Electronic Functions Functional Description ID1 High Speed Draft Draft Copy Roman Sans Serif Courier OCR-B OCR-A Prestige Script Orator Gothic Sou-venir BRASCII 6D X X X X X X X X – – – – – Abicomp 6E X X X X X X X X – – – – – Roman 8 4D X X X X X X X X – – – – – Coax/Twinax 4F X X X X X *2 – – *3 *4 – – – New–437 81 X X X X X *2 – – *3 *4 – – – New–DIG 850 83 X X X X X *2 – – *3 *4 – – – Old–Code 860 98 X X X X X *2 – – *3 *4 – – – Flarro 863 99 X X X X X *2 – – *3 *4 – – – 865 Hebrew 9A X X X X X *2 – – *3 *4 – – – CP775 Baltic A6 X X X – X X – – – – – – – CP1257 Baltic 77 X X X – X X – – – – – – – Mazovia (Poland) 92 X X X – X X – – – – – – – Kamenicky (Czech) 91 X X X – X X – – – – – – – CP866 Ukraine 8F X X X – X X – – – – – – – CP 866 Kazakhstan 90 X X X – X X – – – – – – – 1: for ESC /RESC. *1: only in 10 and 12 cpi. *3 : only in 10 cpi Other Fonts or Character Sets can be created on users request. 3-38 . *1 : as with Sans Serif. Functional Description Electronic Functions 3.2 Scalable fonts Character set Roman Roman T Sans Serif Sans Serif H ISO USA – – – – ISO UK – – – – ISO France – – – – ISO Germany – – – – ISO Italy – – – – ISO Sweden – – – – ISO Norway – – – – ISO Spain – – – – ISO Portugal – – – – Epson USA X X X X Epson France X X X X Epson Germany X X X X Epson UK X X X X Epson Denmark X X X X Epson Sweden X X X X Epson Italy X X X X Epson Spain I X X X X Epson Japan X X X X Epson Norway X X X X Epson Denmark II X X X X Epson Spain II X X X X Epson Latin America X X X X Epson Korea X X X X Epson Legal X X X X CRO-ASCII – – – – Arabic Farsi – – – – Arabic Urdo – – – – Greek DEC – – – – Greek ELOT 928 – – – – CP437 Latin US X X X X CP737 Greek – – – – CP850 Latin 1 X X X X CP851 Greek – – – – CP852 Latin 2 – – – – 3-39 .23.3. ) – – – – Flarro 863 (Hebrew) – – – – Table 865 (Hebrew) – – – – .) – – – – Old-Code 860 (Hebr. Extended – – – – CP865 Nordic X X X X CP866 Cyrillic – – – – Siemens Turkish – – – – DEC Turkish – – – – CP1250 Win Latin 2 – – – – CP1251 Win Cyrillic – – – – CP1252 Win Latin 1 – – – – CP1253 Win Greek – – – – CP1254 Win Turkish – – – – 8859-1 Latin 1 X X X X 8859-1 Latin 1 (SAP) – – – – 8859-2 Latin 2 – – – – 8859-5 Cyrillic – – – – 8859-7 Greek – – – – 8859-9 Turkish – – – – 8859-15 Latin 9 (Euro) X X X X BRASCII X X X X Abicomp X X X X Roman 8 X X X X Coax/Twinax(Hebrew) – – – – New-437 (Hebrew) – – – – New-DIG 850 (Hebr.Electronic Functions 3-40 Functional Description Character set Roman Roman T Sans Serif Sans Serif H CP857 Turkish – – – – CP858 (IBM with ) X X X X CP860 Portugal X X X X CP861 Icelandic X X X X CP863 French Canada X X X X CP864 Arabic – – – – CP864 Arab. non-scalable) 21 Kix (fix format as font. non-scalable) 23 USPS Intelligent Mail Barcode 3-41 .Functional Description 3.23.3 Barcodes Electronic Functions Resident Barcodes 1 Code 2/5 Matrix (default) 2 Code 2/5 Industrial 3 Code 2/5 Interleaved 4 Code 11 5 Code BCD Matrix 6 Code 39 7 Codabar 8 Code EAN 8 with clear text line 9 Code EAN 8 without clear text line 10 Code EAN 13 (with HRI) 11 Code EAN 13 (without HRI) 12 Code MSI/modified PLESSEY 13 Code UPC A (with HRI) 14 Code UPC A (without HRI) 15 Code UPC E (with HRI) 16 Code UPC E (without HRI) 17 Code Delta Distance (IBM) 18 Code 128 EAN 19 Code 128 20 US-Postnet Barcode (fix format.3. non-scalable) 22 Royal Mail Customer Barcode (fix format as font. The calibration rather is done at the manufacturer.95 ∗ 10-3 K Δϑ = Difference of Temperature (t1 . ( Δϑ = Rϑ )–1 Rt2 α ≈ 102°C t1 = 102°C + 20°C ≈ 122°C 3-42 .Electronic Functions 3. Therefore it is possible to monitor the printhead for highest performance but to protect it in case of overheating. We want calculate the temperature (t1) at 7 Ω (Rϑ).t2) t1 = calculated temperature t2 = adjust temperature Example: The printhead was adjusted by 20°C (t2).24 Theory of Adjusting Printhead Temperature Functional Description There is no need to calibrate the Printhead since it is equipped with a memory. The resistance of each coil of the printhead is proportional to its internal temperature. The resistance is measured continuously.3. The temperature will change almost linear to the measured coil resistance.1).3. This control system must be adjusted once in case of changing printhead or at changing main electronic (see chapter 6. Used formula: Rϑ = Rt2 ∗ (1 + α ∗ Δϑ ) ϑ = Temperature R = Resistance 1 α = 3. The measured resistance was 5 Ω (Rt2). 6 Inch „ Hex-Dump capability „ Monitoring function „ For better understanding it is recommended to read also chapter 3 “Functional Description”. 4-1 .Testmodes and Troubleshooting 4 Testmodes and Troubleshooting The following internal printer tests are available: „ ASCII tree 8 Inch ASCII tree 13. To enter the test mode of the printer. ASCII80 ASCII136 W ASCII test with 80 or 136 characters per line. function of the printhead and mechanism as well as data transfer from computer to printer. Keep the button depressed until the printer emits a short acoustic signal. adjustment functions and special settings which are described in the in the User Guide as well. W Interface test and activating the paper motion sensor W Setting default form length and the Automatic Gap Adjustment for the print head W Settings to facilitate handling paper of poor quality and the parallel interface W Setting line wrap and sound when paper empty W Single does not apply to this printer Setting for printing on paper with dark back W To print copy paper W Automatic paper width detection and precise positioning of the paper at the tear edge after cutting action and subsequent change of the paper path W 4-2 Changing serial number and asset number of the printer . With these tests you can check print quality.Test Functions 4. you can choose from a selection of different test functions.1 Test Functions Testmodes and Troubleshooting In order to test whether your printer is functioning properly. The test menu offers you test functions. keep the ONLINE button depressed while turning on the printer. the printer must be turned off.1.Testmodes and Troubleshooting Test Functions Note: The printer is equipped with the option of locking the menu. To exit the ASCII test. you can interrupt the test if you want to change the line density by pressing the On line button.1 ASCII Tree With the ASCII tree test you can test whether your printer is functioning properly (independently from your computer). Example for an ASCII test printout 4. Example for a hex-dump test printout 4-3 . You can access a locked menu by switching on the printer while simultaneously pressing the SETUP button 4. You can select either 80 or 136 characters per line. for example to prevent others from accessing it. For example.1.2 Interfacetest (Hex-Dump) With the interface test (hex-dump) you can check data transfer from computer to printer. You can do this using the MenLock parameter from within the menu itself. In the left part the text is printed in hexadecimal format. The text which is being transmitted to the printer is printed in two parts. and in the right in ASCIIformat. (The MenLock parameter is described in detail in the menu description table of the User Guide). X-ON/X-OFF) is set in the menu. and during printing permanently the motion of the ribbon. 1/2 Stop bit. and will then print one line before the next "Check Ribbon" message appears. So if you have a few problems with your printer. Close upper cover. „ Use different paper. Make sure to use the correct ribbon (ID: 62471) Cover Open Upper cover is open. No standard paper. Paper moved too far to the right. 7/8 Bit. The table on the following page lists all errors reported by the printer via the LCD display. . you do not need to phone the manufacturer right away.g. Check Ribbon Ribbon drive: No Ribbon or carriage moves too tight A sensor checks during power on if a ribbon exists.2. „ Disable the AED sensor. „ The interface cable. transport holes are not like standard. The following chapter will help you to differentiate between real printer defects and simple operating errors.Troubleshooting 4. Check: „ If the correct replay signal (e. Check format e. Hall sensor defective or cables at interconnection board disconnected Remove all paper from the printer. It can be set to online again by pressing the "Online" key. align paper correctly on the left side. „ Is DTR=Ready switched on? Buffer Overrun Format of serial transmission is not correct.1 Error Messages in the LCD Display 4-4 Testmodes and Troubleshooting Many errors and problems that occur during printer operation have a simple cause and can be easily solved. „ Load paper to a different Top of Form (TOF). a message "Check Ribbon" will be displayed and the printer goes offline.2 Troubleshooting 4. „ Buffer Overflow Received data which have not yet been printed is overwritten from new data. Paper width sensor defect. If no ribbon is detected (which is also the case when you use obsolete ribbons) or the ribbon is jamming. „ Substitute ribbon.g. Error message Cause Removing the error AED Error Only if an automatic cutting device is installed. „ The handshake (DTR / Ready / Buffer Mode / Block Mode). e. If this does not help.g. „ Whether the paper is damaged. Motor hot Motor overload „ Check whether the printhead is blocked by an object. Let printer cool down. „ Whether the correct paperway is activated. „ Whether the printhead distance is too small in adjustment (increase clearance by pressing Head key). please check whether the installation was carried out correctly. „ Try and remove the error by turning the printer off and then on again.Testmodes and Troubleshooting Troubleshooting Error message Cause Removing the error Eject Error The printer cannot eject the paper/ the printer cannot transport the paper to park position. Frame Error Transmission error of „ Compare the serial format-adjustment the serial interface. „ Whether the printer bar cover is locked into position properly. 4-5 . „ Whether the paper is damaged. Hardware Alarm Internal hardware error Printhead blocked AGA defect „ Load error The printer cannot draw in the loaded paper. by jammed „ paper or if the printhead distance is too small. Check: „ Whether the paper path is blocked by an object. (If the printer reports the message “Hardware Alarm” after optional extras or accessories have been installed. „ Whether the paper is subjected to sufficient/insufficient tension. of your printer with the adjustment of your computer. „ Check the allowed cable length (15 m). contact your dealer. „ See parity error. Check: „ Whether the paper path is blocked by an object. „ Whether the tractors were properly closed and locked into position. „ Incremental stripe positiones in horizontal light barrier beneath the carriage. Troubleshooting Testmodes and Troubleshooting Error message Cause Removing the error Paper out The printer has either detected paper end during operation or the printer was turned on with no paper loaded. „ Check if new options are built in previously. contact your distributor (If the printer reports the message “Program Error” after optional extras or accessories have been installed. If this does not help.Back feature in the test menue. Load the default setting. The loaded paper was inserted too far right of the mark and cannot be detected by the paper end sensor. Use the Pap. „ „ „ „ „ 4-6 Parity Error A parity error during data transfer via the serial interface has occurred. „ Disable the APW sensor . you must switch of your printer. Try and remove the error by turning the printer off and then on again. Cut sheet not fully inserted. „ Check whether the cable length and insulation of the interface cable corresponds to the specifications. align paper correctly on the left side. „ To clear the error message. please check whether the installation was carried out correctly). „ Load paper. Guide the paper with the white margin over the light barrier if using black sided salary forms etc. „ Power Fail Internal software error „ PW Sensor defect Paper moved too far to the right. „ Use different paper. Preprinted black area on the left side of the paper Paper width sensor defect. Remove all paper from the printer. Examine the transfer protocols of the printer and the computer and make sure they are the same. Paper with black rear side is used. printhead cable „ 2. Each adjustment the new coil values are stored on the main board. Remove head. replug head into adapter Use the: „ Show function to analyse the head temperature „ Print function in service menue to check the coils Do not forget to adjust the printhead after substituting head and/or main logic. Wrong Board Wrong logic board „ Wrong Head Wrong Head mounted „ Remove logic board or Assy. 4-7 . cable contacts „ 3. Also adjust printhead only in cold state! If you’re manipulating the printhead (i.e.Testmodes and Troubleshooting Troubleshooting Error message Cause Removing the error THS Error Printhead defective or Logic defective Please check „ 1. „ Check whether the correct printhead is mounted. plug / unplug the head to solve a contact problem) run the adjustment procedure to asure proper function of the sytem. Replace it with correct head. Replace it with correct one. The printer reports that the temperature of the printhead is becoming too high and that print speed is being reduced for this reason. „ Replace printhead cables. Adjust Tear or Adjust Cut Use this keys “↑”. Press any Key You are requested to press any key. „ Check printhead. see also User Guide on CD-ROM. It is possible to do this manually by pressing the four function and selection buttons when turning on the printer (see also User Guide on CD-ROM). Open Front Flap If you have choosen “the single sheet feed” then you must open the front flap. Only Available in EPSON Mode Functions which are not meaningfull in this emulation have been selected. section “Automatic paper width detection (APW)”. “↓” or “>”. To use the selected feature you have to switch over the emulation to Epson. . see section 6. Message Meaning Head Hot The printhead is hot. Default anyway is loaded after installing different or new firmware. Remove the remaining paper in the printer manually. if damaged please replace printhead (see section 5.2). Insert Paper Top (or Front) Paper is not available in selected paper way. Data is in interface receive buffer. “<” to adjust the paper at tear position (valid also for Cut feature). but operating steps to be mentioned. Park Position You are informed when the fanfold paper is in park position.1). „ Cancel the print job or load suitable paper. Applies only to some printer models. Tear Paper Off Note for the operator to tear off the paper positioned on the tear off edge before. Paperwidth Error A print job exceeds the paper width with the automatic paper width detection active.Troubleshooting 4. Remove Paper in xxx The paper way is changed (xxx indicates the paper way).2 Further Messages in the LCD Display Testmodes and Troubleshooting The messages in the table below are not error messages.2. 4-8 Loading Default Printer is loading default (factory) configuration.3. Head Hot (permanently displayed) „ Try to adjust head temperature (2380 only. „ Replace main board. Please Wait Your printer is occupied with internal proceedings. Try out another power cable. „ Press Setup/Adjust/Cut (or Tear) 4-9 .2. „ Substitute tractor assy. „ Close the tractor flaps. „ Check whether the interface cable is properly connected. „ Activate PAPHAND feature. your application/computer. „ Check the paper guides. „ Do not tilt paper. insert it straight (parallel) and smoothly.Testmodes and Troubleshooting 4. Switch printer off. „ Set CX-BID to OFF (in menu) „ Try modular MT350/360/380 Interface module Problem with the paper feed „ Paper Jam (Fanfold Paper) Open upper flap. „ Stretch the paper slightly.3 Printer Malfunctions without any Message at the LCD Display Troubleshooting This table deals with possible errors not reported in the LCD display. Check whether there is mains voltage at the outlet. „ „ „ „ „ „ Check whether the power cord is properly connected to the wall outlet and the printer. the remaining paper is automatically diverted to park position. Pay attention to the following points: „ Check Paper Specification. Problem Possible causes Printer has been switched on but nothing happens. „ Interface plugged in correctly (close interface levers properly) „ The interface cable has been damaged. Try using another interface cable. Close upper flap. Make sure that the paper guides at the sides are properly set. Check the fuse of your power supply. lamp) Check power selection lever Printer does not print from „ The printer is not in Online Mode. „ Push the paper into the paper feed slot until it are properly seated. Tear or Cut position cannot be set „ Select the correct paperway. The power cable may be damaged. Remove the jammed paper by tearing it off on the tearing edge and then open the tractors and pull out the paper in your direction (to the front). Test outlet with an other load (i. The LCD display remains blank. „ The interface configuration in your application program is incorrect.e. When switching from one to another paperway. „ Check printhead gap and transparent paper guide at the carriage. Use built in characters rather than TrueType.a. The ribbon cassette is not locked into position properly. Check/adjust AGA option. Use a very new ribbon (lifetime > 15 mio characters draft). Install ribbon correctly.Troubleshooting Testmodes and Troubleshooting Problem Possible causes Paper does not move to cut or tear position „ The printed image is too light or not all dots are printed. „ Check the setting “Form Adjust” (= Vertical Alignment) . „ „ „ „ „ The printed image is too dark or smudged „ „ „ „ „ „ The printhead stops during the printout accidentally. Install ribbon correctly.). Check if the interface plug is correctly fitted to the computer and to the printer.adjustment” within testmode. 180x180 dpi). The ribbon cassette is worn out. „ Check the interface parameters. Check the thickness of the used paper (inhomogeneous?). The printhead distance is too small. Check/adjust AGA option (s. Decrease resolution (eg. Increase printhead distance (AGA: go to plus direction). „ Check the affected Setup (Auto Tear) in the printer’s menue. The printhead is blocked possibly by another object. „ Check that the proper emulation and the right country is set in the setup menu. CR-motor is defective or fails sporadically. Printhead is worn out (please see the specification for your printhead). „ It is only possible and significant to cut/tear off fanfold paper. Ribbon is damaged so that printhead needles hook into. Install ribbon correctly (correct fitting). Check the setting “Phys. „ Check wether an external box is used. „ „ „ „ „ „ „ 4-10 Prints undefined characters „ Only the lower half of the characters fit on paper if printing on the very first printable line (TOF) „ The printhead distance is too large. Increase printhead distance. The ribbon cassette is not locked into position correctly. Decrease printhead distance (AGA: go to minus direction) Check/adjust AGA option (to adjust AGA switch printer on without paper loaded). The printhead distance is too small. Use the newest firmware level. The printhead is damaged. „ The LED next to the RJ45 connector are indicating the link sta-tus of the ETH-INT. „ Check if the platen is damaged.5e. In the printout of the menu settings the actual connection link status is reported.g. „ Set the correct printhead distance (AGA). „ The printhead is damaged (printhead needles bend or worn out?). net interface (ETH-INT) „ Check if the connected switch or hub is set like the printers interface e. Full duplex 100/Full or Autosense Autosensing „ Refer to the printers menu. not with the internal Ether100 MHz. green off: no link green flash: link orange off: half duplex orange on: full duplex 4-11 . Prints not or intermittent „ Check if a proper interface cable is used: Cat.Testmodes and Troubleshooting Troubleshooting Problem Possible causes General problems with the printout/print quality „ Check if the ribbon is damaged. Contact your distributor. Switch Printer 100 MHz. Contact your distributor. bad printout if available – Check PC environment/ used software etc.Troubleshooting Testmodes and Troubleshooting 4.good“ printout with .. 4-12 Printout problem – Missing or defective characters ? – Check printhead – Check cable – Check connector – Check waveform of needle control Panel function ok ? – Buttons ok? – Ability to enter the printer menu ? – Check panel cable Paper Feed ok ? – Check paper path – Check tractors/friction – Check paper guides (Tractor1) – Check AGA – Check function motor Horizontal Sstem ok ? – Check CR Motor – Check horizontal belt – whether the carriage is blocked – firmware new? .2..) Connection PC – printer? – Check Logic ground and Frame ground – Interface cable/Shield has to be fixed on both ends – IEEE 1284 cable Interface parameters ok ? – Check serial interface – Check technical menu/setup Use always the newest firmware.4 Failure Analysis Are you sure the printer is the problem? yes yes Selftest (ASCII Test) ok? no Printout from host not ok ! No printout Defective interface – Check interface – Check cable – IEEE 1284 nibble mode – Check external box (speed) Wrong interface – Check printer menu – Check hardware Defective printout Wrong or incompatible driver/Wrong emulation – Check hex dump – Analyse printout in comparison with hex dump – Compare . Testmodes and Troubleshooting Troubleshooting Check Ribbon Check Ribbon Check Ribbon is displayed OK? 1) Problem solved? Assure the ribbon fits for this printer model as the genuine has a code wheel Replace ribbon YES OK? NO Use a genuine ribbon 1) END YES OK? NO Check for newest Firmware YES OK? NO Check or when necessary replace sensor YES OK? NO Replace Main Controller YES Replace Connection Board OK? NO 4-13 . use lower graphic density Prithead worn out? Star? YES NO refit printhead 1) YES Head Hot is in order to protect the printhead from overheating YES Print? NO NO Temp.Troubleshooting Testmodes and Troubleshooting HeadHot YES Print? HeadHot Printer displays message Head Hot Print? Is the printer printing anyway at least intermittently? Slow? Prints printer in "normal" or visibly reduced speed? 1) Refit printhead 2-3 times manually in order to overcome contact problems 2) Adjustprinthead (Temperature Calibration) Star? Appears a Star "*" after m ? NO Let printer cool down Conduct head calibration printout use rather draft or copy draft than NLQ or LQ .Cal printhead 2) Slow? YES NO Star? YES See THS ERROR Replace printhead YES Print? NO Replace Head Cable YES Print? NO 4-14 Replace Main Controller END . Problem (printer does not receive data) 1) Alternatively set link mode of printer to Half Duplex 2) 3) Power ON 4) Alternatively set link mode of printer to Full Duplex LEDs first go on for 1-2s then off then they achive normal condition Supply this data to your technical support both LED on for a second 3) NO YES Install new Firmware Problem solved? YES NO Orange LED ON NO YES Set Host Switch to Full Duplex 1) Problem solved? YES NO orange LED OFF NO YES Set Host Switch to Half Duplex 2) Problem solved? YES NO YES green LED Flashing OK? NO NO Connect printer using CAT5e cable Install new Firmware YES Problem solved? YES NO YES Replace Main Controller OK? Alter speed (10/100) Change switch. potentially install Hub OK NO NO OK? YES NO Trace Data 4) YES END 4-15 .Testmodes and Troubleshooting ETH -INT Troubleshooting ETH -INT Internal Interface . Troubleshooting Testmodes and Troubleshooting THS Error THS Error Head Problem (THS Error in Display) Print? Does printer print anyway Slow? Does printer print in "normal" or visible reduced speed 1) Print? YES Refit printhead 2-´3 times in order to overcome contact problems OK? Problem solved NO YES Re-calibrate printhead Re-Fit printhead 1) Slow? NO Print? YES YES Print? NO NO Replace Main Controller Print? Replace Head YES OK? YES NO NO Replace Head Cable Print? Has printer shown Head Hot? YES NO NO YES 4-16 END . Testmodes and Troubleshooting PW Error Troubleshooting APW Error Automatic Paper Width (PW Error in Display) preprinted logo? Preprinted Logo in the paper's to region? OK Problem solved? 1) Recommended only temporarily Fits printout on paper NO Adapt printout (driver) END YES preprinted logo? OR: Set different TOF YES use different paper NO Shift paper slightly to the left AND: Shift paper slightly to the right Replace Connection Board YES OK? NO NO Replace APW Sensor OR: Switch sensor OFF 1) OK YES YES OK? NO Check for new firmware Replace Head Cable NO YES NO Replace Main Controller OK? OK? YES 4-17 . The current value of printhead temperature is shown only if the temperature risesabove approx. the actual relative value is displayed. – The printer must be totally assembled and the top cover must be closed. 3 hyphens are displayed. in case of AGA = Off. It doesn’t matter if AGA option switched on or not. Below this. a special monitoring function has been implemented. Online Initializing 1 2 3 4 Setup – The display will answer similar as follows. The head/platen clearance will be displayed in a relative range of to 100. 4-18 . – Press softkeys 1 and 2 simultaneously while PowerUp until TESTMODE is displayed.Monitoring Functions 4. the manual set value is (constantly) displayed.3 Monitoring Functions Testmodes and Troubleshooting To get the actual values (4 digits) of „ head/platen clearance „ printhead and CR motor temperature „ horizontal carriage position „ position of AGA-Flag during normal ONLINE condition. In case of AGA = On. 90 °C or higher. +0253 1080 1 018N--+0377 Load 2 3 4 Online Setup – Load paper from any path and run your tests. “M” is displayed. = 680 AGA Flag lies in between 0 (left phys.e. DDDD XAAABCCC BBBB EEEE LF/FF 1 2 3 4 Online Setup A head/platen clearance B Do not care C head temperature X if . left margin) and approx. 1730 (right phys. = 680 AGA Flag lies in between 0 (left phys. left margin) and approx. margin) at position 337 00680 008N--1080 0 377 Tear Head/platen gap = 18 steps = Default without AGA Head temperature = below 90 °C Paper in Tear position current horizontal position i. margin) at position 337 00680 Head/platen gap = 68 steps Head temperature = 120 °C the printer will slow down Paper loaded. set printer OFFLINE and switch printer off. CR motor is too hot D horizontal position CR E horizontal position AGA-Flag Examples 00680 1080 008N 095 0377 Load Head/platen gap = 8 steps Head temperature = 95 °C Paper not loaded current horizontal position i. = 680 AGA Flag lies in between 0 (left phys.e. 1730 (right phys.e. 4-19 . left margin) and approx. margin) at position 337 068S120 1080 0 377 LF/FF – To leave the monitoring (Show) function. 1730 (right phys. printer offline current horizontal position i.Testmodes and Troubleshooting Monitoring Functions – Control the display. This sensor can detect the presence and the proper motion of the ribbon.1 RMC ribbon detection mechanism Testmodes and Troubleshooting This printers have a built-in ribbon motion sensor. If no ribbon is detected (which is also the case when you use other ribbons) or the ribbon is jamming. a message "Check Ribbon" will be displayed and the printer goes offline.3. and will then print one line before the next "Check Ribbon" message appears. It can be set to online again by pressing the "Online" key. During power on the printer will test if a ribbon exists.Monitoring Functions 4. Left side panel S Sensor 4-20 . and during printing the motion of the ribbon is permanently checked. turn off the printer and disconnect the power cable. – Special printer bar cleaner can be purchased in specialised shops. In any other case damages or malfunction may occur B This point (Lever 053213 and Bearing of axle) may be lubricated* if the printer is to be maintained. Lubrication and Maintenance The printer needs only very little cleaning maintenance. – Clean the outside surfaces of the printer with a soft. Never usestrong detergents or alcohol-based cleaners. When cleaning the printer. * Recommended: Molykote “Longterm W2 Wälzgleitlager Fett/Grease Weiss/white” 4-21 . Lubrication A C B A STOP A This points must not be lubricated.Testmodes and Troubleshooting 4. observe the following points: – Before cleaning. Lubrication and Maintenance Caring. fluff-free cloth.4 Caring. C Excentric wheels on each side (not visible here) may be lubricated* if the printer is to be maintained. – Remove all dust and paper residues from the printer mechanism using a brush. 11).cal Next Printers with NDK9 and NDK9MC do not need any calibration (see Chapter 4. 4. Example: xxx = 9. After that the display changes as follows: Print Back Temp. 20 s and will be deleted by pressing any key. contact of connector bad Bit 2 = 1 (xxx = 002) high current error constant current generator defect.1 Calibrating Values of Thermo-ASIC and Printhead* By pressing the keys ONLINE and SETUP you will enter the service menue. Eeprom defect. * For printers with NDK9+ printheads only. Thermo – ASIC defect. The message is active approx. Reference resistor wrong or missing or contact failure Bit 4= 1 (xxx = 008) Eeprom values wrong calibrating of printhead not ok. Bit 1 = 1 (xxx = 001) low current error Cable of printhead is broken. Thermo – ASIC defect Above mentioned failure possibilities might occur as combinations. Is there a problem the display will show a bitcoded message THS ERROR XXX (XXX = Failure number from 1 trough 16). short in coil system Bit 3 = 1 (xxx = 004) Rref error Printhead ID wrong.Monitoring of Thermo-ASIC and Printhead 4.5.5 Monitoring of ThermoASIC and Printhead * Testmodes and Troubleshooting After Power On the Thermo-ASIC will be tested. 4-22 . 9 = 1001 binary = failure 1+4 Behavoir in case of failure: If a THS-ERROR is recognized the ASIC will be switched off by firmware.. coil defect. To make printout nevertheless possible the print will be stopped shortly at the end of the line to protect overheating of the printhead. Status printout of the printhead chip By pressing the keys "Online" + "Setup" during power on you can print out the contents of the printhead chip. The parameters named "Dot" and "Edot" are the two needle counters (one increment = 40000 needle firings). which are incremented alternatively every 40000 needle firings. counter no longer used 4-23 . because in this case the maximum number of write cycles for the Eeprom has been reached.Testmodes and Troubleshooting Monitoring of Thermo-ASIC and Printhead Needle counter For every needle there are two 16-bit counters (normal counter and backup counter). The first two values of one line are the coil parameters in mV and m? as before. "Stat" identifies the status of the counter.3 ± 20%). "Stat" has the following meaning: Serial Printhead Calibration Temp Head Type Stat Value Meaning 0 both counters ok 1 counter 1 wrong 2 counter 2 wrong 3 failure. both counters wrong. If a counter has reached the value of 32000. then it is marked as invalid with an asterisk ("*") after “mΩ” and the display will show "THS ERROR". If a parameter is out of tolerance (17. it will no longer be increased. Legend Actual Position Horizontal position of the printhead while error occurs min. motor accelerate) .. The messages described below will only occur in “Hardware Alarm” state. (physical left margin) max. value = 0. value should be approx. an extended failure report has been implemented. 2. Meaning of the Messages A Head Clearance B Task Control Code C Head Temperature D Actual Head Position E Horizontal Position of AGA Flag F Desired Head Position 3. (physical right margin) Desired Position Horizontal Position the printhead tried to achieve Head Clearance Relative printhead clearance while error occured Head TemperatureCurrent head temperature Taskcontrol Error code (see item 6) 4.3 “Monitoring Functions”. 1730. Interpretation of the example Actual Position = 0253 (left margin) Desired Position = 0277 Head Clearance = 018 (relative position) Head Temperature= .Display Message “Hardware Alarm” 4.Task control 4-24 (below range of measuring = head “cold”) = 000002 (horizontal task.6 Display Message “Hardware Alarm” Testmodes and Troubleshooting To analyse failures much more easier. Please read also chapter 4. If this message occures the printer must be repaired before switching on again. Please take care about the fact that in “Hardware Alarm” state the power voltage is switched off to avoid further damages. after Initializing resp. AGA = rel. 6. – active Paper Load – active Paper Eject – active 32768 Tear or View (general) – active The Task Control Codes may occur as combinations. shielded interface cable IEEE 1284 Damaged or dirty timing strip Clean*) or change strip *) with a mild detergent Head Adapter Cable Mount new adapter cable Defective logic Install new main controller Defective light barrier horizontal clock – Clean intensive the contacts of the flat cable from the light barrier – Change light barrier Noisy horizontal motor Change CR motor 4-25 .1.e. Example: code 1026 Meaning: Shiftmagnet inside the printhead active while the horizontal motor is accelerated. power on).Testmodes and Troubleshooting Display Message “Hardware Alarm” 5. 2.1 – active Paper Feed Sheetfeeder – active Bell (sound) – active Shiftmagnet Printhead – active Papermovement – active Tear / View from ESC Seq. 3. 4 – horizontal task Reason Solution Printer stops intermittent in DRAFT mode Install newest firmware Non Shielded interface cable according IEEE 1284 Use a 2m max. Default standard = 18. The value of the head clearance is always a desired position since there is no response of actual head clearance.1 Hardware Alarm Task Code 1. Please analyse Task Control Code using the table below. Task Control Codes Task Control Code Meaning / Description 1 2 4 8 16 32 64 128 128 B 256 512 1024 2048 4096 8192 16384 Horizontal Task – active Horizontal Task – Motor is accelerating Horizontal Task – Motor Break on Vertical Movement – active Color Motor – active Motor Function Select – active Motor Sheetfeeder – active Adjustment Printhead Clearance – active Adjustment AGA – shift the horizontal drive belt one notch to the right and fasten belt again according adjustments 6. position. value = 131 (i. By moving the printhead the function of the horizontal timing belt can be tested (value of Actual Position is changing). max. Analysis The Desired Position and the Actual Position should be identical or close together. 6. – substitute head adapter cable. Hardware Alarm Task Code 128 – Automatic Head Gap Adjustment Reason Solution AGA Flag defective or missing Substitute AGA flag on indicator axle System not adjusted Switch printer on without paper loaded Phenomena Countermeasure – check whether the white damper on AGA shows correct value (Show funceach side are hanging / blocking tion) but the printout is not correct or the printer prints but no impact on the paper – check whether the excentric wheels on both sides are mounted parallely – check basic head distance 9.. CR-motor 8.Ignore Printhead Testmodes and Troubleshooting Reason Solution No clocks from timing strip – check whether the strip positiones in the barrier – check whether the strip is damaged or lose – check whether the barrier is plugged in correctly – substitute the sensor (light barrier) Missing clocks from timing strip intermit. replace tent (printout is moving horizontally until it with level C carriage blocks on any side panel) – substitute light barrier (horizontal sensor) – check .noisy“ environment: interface. main controller. Initializing 4-26 . Further also Show-function will be set to on.7 Ignore Printhead Reason Solution Tractor drive does not engage – check mechanic of tractor 1/2 drive – check function sensor and mechanic To allow operating the printer without plugged in printhead (no printhead control. no temperature control) a special “Ignore Printhead” mode was implemented. This is suitable for enhanced test purposes. Hardware Alarm Task Code 32 – Function Select 4. You can achieve it by pressing keys 1. 2 and Setup during power on procedure. ) Caution: Take care when the printer is operating: danger of injury! – – Open Top Cover Install the magnet at the interlock hall sensor on the left side wall by means of an adhesive tape Attention: It is necessary to install the magnet with south pole in direction of the hall sensor. Determine the south pole by using the magnet in the Top Cover. (Normallythis is prevented by means of an interlock sensor.Testmodes and Troubleshooting 4. The south pole is repelled by the built in magnet. 4-27 . 2. Stick the magnet (053 528) at the place shown in the drawing.8 Printing without TopCover STOP Printing without TopCover Sometimes it is usefull to look into the printer while the printer is working. To obtain this it is suggested to carry out following procedure: 1. after which it is ready for use.9. To load new firmware.1 Loading optional firmware using parallel interface STOP If you download new firmware as described below. BOOT PARALLEL Online 1 2 3 4 Setup The printer is ready for the download when BOOT appears on its display. DOWNLOAD.FDF PRN Download firmware 1 2 Online 3 4 Setup A progress indicator (bar) and DOWNLOAD FIRMWARE appears on the display during the download.g. Switch off the printer.9 Loading optional firmware 4. 4-28 . The printer then runs through its initialisation routine. proceed as follows.FDF. Hold the keys pressed. e.Loading optional firmware Testmodes and Troubleshooting 4. 3. Online 1 2 3 4 Setup 1. firmware followed by charactergenerator. most menu settings will be overwritten (Ethernet IP address remains intact). an error message is displayed. from the diskette (A:) to your printer as follows: A:\COPY /B DOWNLOAD. Copy the file. e. alternatively. DOWNLOAD OK is displayed briefly when the procedure has been completed successfully. 4. 4 and Online. Connect your DOS PC (LPT1:) to the parallel port on the printer. Switch on your printer. It is possible to repeat the download separately.g. Press keys 1. 2. For this reason you should print a menu dump in order to be able to reestablish the previous settings if necessary (see menu description table). EXE to update the firmware. the firmware has to be uploaded via FTP: – Put the printer into “boot-mode” by pressing the keys 1.e. 3 in the description above.9. 48042X. Troubleshooting It is necessary to repeat the entire procedure if an error occurs during the download. Open <ip-address> (no login required) 2. 70319. It may be that not all fault messages can be shown on the display.fdf – The printer is displaying the progress of the update and initializes when finished. Alternatively you may use tools like PFD. binary 3. Start from no. This is indicated by a corresponding message on the display. In this case. Depending on the used print server the above procedure may vary or don't work at all. 4 and Setup while switching the printer on. 4. just ensure that the transfer mode is set to "binary". put <firmware> Description: <ip address>: the IP address asssigned to the print server <firmware>: the firmware file e.2 Loading optional firmware using remote printer To update a remotely connected printer.g. – Unpack the archive containing the firmware.fdf” stands for any firmware identification number (i. This description applies to TallyGenicom printer servers. – Start the FTP client by typing "ftp" and execute the following commands: 1. This program can be found at the manufacturers web site. – Quit the FTP client by typing "bye".FDF). 4-29 . “Download. You may use any FTP client of your choice. the operating system of your PC displays an error message such as “Write error on device”.Loading optional firmware Testmodes and Troubleshooting Loading the operating system for the first time Connect your DOS PC (LPT1:) to the parallel port on the printer. – Open a DOS prompt in the directory where you have unpacked the archive. Test print status page 4. A Complete menu settings B Needle test C Printhead type A B C 4-30 . Make sure that blank paper is inserted in the valid paper source.10 Test print status page Testmodes and Troubleshooting The status page contains all selected menu settings and the installed control software and the character generators. After completion of the initialization the printer pulls the paper in print position and begins with the printout. Keep the key 4 depressed for approx. 5 seconds while turning on the printer. assembling is done vice versa of disassembling. Caution: Switch off the printer. 2) To fix chassis into lower housing 5-1 .Instructions for Disassembly and Assembly 5 Instructions for Disassembly and Assembly This chapter provides the necessary information about disassembly and assembly1) of the printer components and parts. Recommended Tools „ „ „ „ „ „ Hook:2) 395 850 Magnet: 053 528 Phillips screwdriver medium Screwdriver small TORX screwdriver 20 Grease Molycote white Longterm W2 1) Normally. Avoid touching the electronic components unless you are discharged on a protective ground. Attention: Give special attention on how the printer parts were mounted before. wait a few seconds and remove the power cord. 1. .1 Replacing Top Case – Remove Top Cover “A” and Rear Cover “B”.Replacing Casing Instructions for Disassembly and Assembly 5.1 Replacing Casing 5.1. A B 5.2 Replace Front Cover 5-2 – Lift Front Cover “A” to 90 degrees. Instructions for Disassembly and Assembly Replacing Casing – Grab the snap-fit from outer side and pull top front blind in technicians direction. 5-3 . Snap-fits – Lower the front cover and tilt the top front blind to 90 degrees. 5-4 . If necessary use a screwdriver for support.Replacing Casing Instructions for Disassembly and Assembly – Lift the top front blind on the left hand side upwards and remove it. – Use a screwdriver to unlock the left casing aperture as shown in the illustration and remove it. Caution: Be carefull while doing this step.Instructions for Disassembly and Assembly Replacing Casing – Use a screwdriver to unlock the right casing aperture as shown in the illustration and remove it. You may damage the panel cable. A Caution: Take special attention to have the flat part (A) of the rod in front direction while mounting the cover. 5-5 . – Lift Front Cover out of Upper Housing and remove it. Replacing Casing Instructions for Disassembly and Assembly – Use a screwdriver to unlock the upper casing as shown in the illustration. 5-6 . . Use a screwdriver to make sure that the snap lock on the rear side engages correctly on both sides. lift it upward and remove it Caution: Be carefull about the panel cable. Assembly: For reassembling the Top Case run the procedure backwards. 1.3 Replacing Bottom Case – – – – Replacing Casing For first steps see section 5.3) Remove Main Electronic “A” (see section 5.1.1.3.3) 5-7 . Disconnect Panel (Caution: Panel Cable is held by a plastic latch) Remove optional Interface Board if present (see section 5.Instructions for Disassembly and Assembly 5. Replacing Casing Instructions for Disassembly and Assembly – Release the 4 rubber snaps “B” (C: Hook 395 850) – Remove Screws 4 x “D” B B D – Lift the printer mechanic with both hands straight upward and put it on a stable place. 5-8 . 2 Printhead 5.1 Removing the Printhead – Remove the top cover – Lift upper friction – Unlock the screws “A” at the printhead A 5-9 .2.Instructions for Disassembly and Assembly Printhead 5. 5-10 .11 to recognize the installed printhead): After installing printhead you can calibrate the temperature of the head.2.2 Installing the Printhead Instructions for Disassembly and Assembly – Install the printhead by pressing it carefully downwards. – Lock the printhead “C”. Normally there is no need to adjust the printhead as the spare head has been already calibrated in the factory. For further details see chapter 6 “Adjustments”. – Be sure the head connector fits correctly.Printhead 5. C NDK9+ only (see chapter 4. 3 Replacing Electronic Parts 5. – Take the Interface cover and pull it in left direction “B”. 5-11 .1 Replacing Optional Interface – Push lever “A” in right direction (view from the rear).Instructions for Disassembly and Assembly Replacing Electronic Parts 5. B A Attention: Do not buckle the spring inside the board space of the bottom case when you assemble the interface board again.3. 1.2.3. 5.3.2.3. . – Remove board.1 and 5. Pull slightly the board half out of the Bottom Case.Replacing Electronic Parts 5. – Run steps 5.2 Replacing Main Board STOP Instructions for Disassembly and Assembly Disconnect Mains Voltage. – Open the according screws “A”.3 Dismount Main Electronic 5-12 – Run step 5. – Disconnect Mains Voltage connector “B”.3. – Remove Top Case (see section 5. B A Caution: Adjust the AGA (see chapter 6 “Adjustments”). – Turn the lock “A” on the back of the printer indicated by the arrow.1).3. Instructions for Disassembly and Assembly 5. “Adjustments”) B A * AGA = Automatic Gap Adjustment 5. Attention: When installing AGA you must run an adjustment procedure (see chapter 6. – Remove Sensor from Paper Guide.5 Replacing the Automatic Width Sensor (APW) – Remove Holder “A”.3. – Unplug AGA unit “B” by prying the hooks “C” outwards. 5-13 . – Open Strain Relief Clamp “B” and unplug Sensor cable “C”.4 Replacing the AGA* Assy Replacing Electronic Parts – Unplug AGA Cable “A”. Paper Guide C A B This sensor “C” is part of the Paper Guide.3. 2.1.1. Remove printhead as described in section 5.12).Replacing Electronic Parts 5.3.1) Remove Main Board (5. Remove the plastic protective “B” with the help of a pliers.6 Replacing Carriage Adapter – – – – – – – – Instructions for Disassembly and Assembly Remove the upper housing (section 5. Remove Timing Strip carefully (section 5.3.2). A D A C A B B 5-14 . Fan. Now slightly pull the Board upwards “D”.3) and Lower Housing (5. Remove all connected cables (AGA. Remove Cable Holder “C”. Encoder “A”). – To remove the cable holder and the cable. F C B E A D 5-15 . You may damage the cables. Release Cable holder to upper direction.Instructions for Disassembly and Assembly Replacing Electronic Parts – – – – Push Cable holder “F” into the left direction. press downwards on the left hand while pushing the board slightly to the left position. Remove Cable Cover “A” by pulling downwards. Release the flat cable out of the given Cable guide “B” (front) and cable holder “C” (back). Caution: Be carefull whil doing the above mentioned steps. Pull them through the hole in the left side panel “E”. – Unlock the two printhead cables “D” on the connection board by releasing the two strain relief clamps. 7 Replacing Connector Board – – – – Instructions for Disassembly and Assembly Remove Top Case (section 5. Disconnect all plugs on the Board.1. 5-16 .Replacing Electronic Parts 5. Remove Bottom Case (section 5.1.3).3. Attention: Make sure to plug in the cables in the correct manner when reassembling.1).3. Remove Main Board (section 5. Before installing the main controller check the cables for proper seat.2). – Unlock both screws “B”. – Release the tension of the horizontal belt by turning the tightener in upward direction “A”.4.1 Replacing Carriage (DC) Motor – Remove Top and Bottom Case as seen in section 5. – Press down the motor holder “D” and push it outward.4 Replacing Motors 5. – Disconnect the motor from the Connector Board “C”.1. 5-17 .Instructions for Disassembly and Assembly Replacing Motors 5. Replacing Motors 5.7).2 Replacing Stepper Motors 5-18 Instructions for Disassembly and Assembly – – – – Remove all necessary parts in order to access the desired side panel. . Remove all screws.4. If there are no screws turn the motor clockwise until it is released.3. Unplug desired motor from Interconnection Board (5. 4. Turn the stepper anticlockwise. Unplug vertical stepper from the connector board.1. A 5-19 .3 Replacing Vertical Stepper (LF Motor) – – – – Replacing Motors Remove Top and Bottom Case as described in section 5. Unlock screw “A”.Instructions for Disassembly and Assembly 5. Remove upper friction (section 5.5. Paper Position and Paper Motion Sensor A 5-20 – – – – – Remove upper part of Casing (section 5.8). Remove carriage system (section 5.1).1 Replacing Double Sensor: Front Insertion.9).Replacing Sensor Parts Instructions for Disassembly and Assembly 5. Remove Transverse Paper Guide (section 5. . Remove Sensor “A” by pressing the catches.5 Replacing Sensor Parts 5.6). 2 Replacing Sheetfeeder Sensor – – – – Replacing Sensor Parts Remove Optional Interface (section 5. Remove Housing (section 5.1).3. Remove Sensor “A” at the bottom side of the printer’s chassis. A 5-21 .5.3.Instructions for Disassembly and Assembly 5.1). Remove Main Board (section 5.2). 5. Unplug X22 from Connector Board “A”. Unplug X8 from Connector Board.Replacing Sensor Parts 5.1). A 5.3).3.3).3 Replacing Interlock Sensor – – – – Instructions for Disassembly and Assembly Remove Housing (section 5.3. Unplug the two hall sensors “A” by spreading the catches.1). Remove Main Board (section 5.5. Remove Screw “B”. C B A 5-22 .4 Replacing Ribbon Motion Sensor – – – – – Remove Housing (section 5. Unplug Sensor “C”. Remove Main Board (section 5. 9).6 Replace Transverse Paper Guide Replace Transverse Paper Guide – – – – – Remove the housing (section 5.16). Remove Platen (section 5. – Turn the paper guide in form of a semicircle backwards “D”.8). Remove carriage system (section 5. lift the guide “F”. At the same timeyou must spread both side walls outward “E” by turning. F E D A C B D E 5-23 . Pry the two hooks (on both side walls) to inner direction “A” and move the whole transverse paper guide “B” into the most front position “C”.1).Instructions for Disassembly and Assembly 5. Remove upper Friction assy (section 5. 7 Ribbon Drive 5.1. Replace desired toothed wheel. Remove the lid “A”.1 Replacing Ribbon Drive – – – – – Remove the upper part of casing (section 5.9).7. Remove the circlip above the toothed wheel in the middle “B”. Remove the ribbon if installed. Caution: Take care about the washers located at wheels “C”. B C A 5-24 .Ribbon Drive Instructions for Disassembly and Assembly 5. Check functionality of the ribbon drive system.Ribbon Drive 5. put spring. A B D Lubricate C 5-25 . washer and circlip onto axle. – Put the washer “A” on the axle and the two other washers “B” and “C” on thetoothed wheel “D”.7.2 Installing Ribbon Drive Set Instructions for Disassembly and Assembly – Remove old Ribbon Drive. – Put axle and wheel into correct position on transverse connector. – Lubricate the shown positions. Before lifting the carriage system make sure not to damage the timing strip.15). Push the strip out of the light barrier on the bottom of the carriage! – Push the carriage system a little to the left and lift it on the right side “G”. Unlock Carriage Motor. Pull the carriage shaft in left direction while prying the catch “D”.9).4) – – – – Remove the circlip on the right side of the carriage shaft “C”. Attention: When assembling observe the dashes of the wheels. For further details please see chapter 6 “Adjustment”. Release the both springs “E” on both side walls.Remove Carriage System / Toothed Belt Instructions for Disassembly and Assembly 5. Remove Drive Wheel (section 5. Remove the lever “F” by pulling it carefully in the almost backward position to the left. 5-26 . 4: Do not lubricate the rods. Remove hindering toothed wheels. Remove Upper Friction Drive (section 5. 3: Adjust AGA.1). They must fit in the appropriate positions! (see 3. Place it on a safe position not to damage the cables.2.8 Remove Carriage System / Toothed Belt – – – – – – Remove the casing (section 5. Caution: Be aware that you may damage the lever if you pull outward in the wrong position. Release the Belt thightener on the left side “A”. Caution: When reassembling you have to adjust 1: the Gap Printhead / Platen and 2: the Parallelism between Head and Platen. – First spread the right side wall outward “B”. 5-27 . Take care about the clampers “D” at both sides.9 Replacing Upper Friction Drive (Shutter) Replacing Upper Friction Drive – Remove Upper part of Casing (Section 5. – Run the same procedure on the left side. – Unlock the Friction by moving the two colored levers “A” to the left and the right and lift the friction upwards.Instructions for Disassembly and Assembly (Shutter) 5. Attention: When reassembling insert both studs “C” of the friction first in the left then in the right guide rails of the side walls and click the Friction in place by pressing carefully downwards. It is recommended to lubricate position “C”. Simultaneously lift the right side of the Friction.1).1. . Remove 2nd Tractor Drive “A”. Simultaneouslypull the Tractor ASSY carefully outwards. A B B1 D C 5-28 .Replacing the Tractor Assy 5.1). Remove Support “B” by pressing the two notches .10 Replacing the Tractor Assy Instructions for Disassembly and Assembly – – – – Remove Casing (section 5.B1". Spread Part “C” of the side wall outwards and pry the catch “D”. – Run the same procedure on the other side. 10. – Remove Tractor.1 Replacing the two Tractors – Open the front cover. – Remove Circlip “B”. B 5-29 . – Remove the jointer. Use a edge of the square shaft as a help for orientation. – Shift short part of the rod to the left.Instructions for Disassembly and Assembly 5. – Open the 4 screws “A”. Replacing the Tractor Assy E Attention: When reassembling take care of the fact that the mark “E” of the left and right tractor must be parallel mounted. By reassembly they must fit in the correct places. 5-30 .8). – Remove all necessary thooted wheels and clampers on both side walls “D”. Attention: When assembling observe the dashes of the whees. Remove Upper Friction Drive (section 5.Replacing Lower Friction Drive 5.11 Replacing Lower Friction Drive – – – – – – Instructions for Disassembly and Assembly Remove the casing (section 5. Remove Carriage System (section 5.9). Remove Transverse Paper Guide (section 5.1). Attention: Do not use a hammer or similar. Attention: Do not loose the six rollers “C”.6).10). – Remove shaft assy “G”. – Remove Tractor Unit (Section 5. Unhook the two springs by prying with a screw driver “A”. They must fit in the appropriate positions! – Remove the pin “F” by using a tongs. Carefully lift the indicator axle “B”. – – – – Open Top Cover. Open Front Cover. Remove Color Ribbon if neccessary. Make sure that the Timing Strip runs in the light barrier at the bottom of the carriage.12 Remove Timing Strip Attention: First of all remove the protection foil (blue transparent color) from both sides of theTiming Strip. – If neccessary do the same procedure using the second hole in the front. Attention: When assembling hook the clear area (without strips) on the left side.Instructions for Disassembly and Assembly Remove Timing Strip 5. Guide a small screw driver through the hole in the back at the right side from the bottom “A”. – Spread the lower edge of the spring and press it in upper direction. A 5-31 . – Release the strip from the studs on the left and the right. 13 Replacing Side Walls Instructions for Disassembly and Assembly – – – – – – – Remove all parts as described in sections 5. Remove the screw “B” and remove the transverse carrier “C” Unlock hook “D”. Remove the screws “A”. Press hook “E”.13. Press hook “F”.Replacing Side Walls 5. Remove Side Wall.1 to 5. B C B D F A E 5-32 . B A 5-33 . – Release circlip “A”.Instructions for Disassembly and Assembly 5.1.14 Mounting Drive Wheel Mounting Drive Wheel – Remove Housing as described in section 5. – Move Drive Wheel “B” outwards. Release clip “A” by means of a screwdriver.Remove Platen Instructions for Disassembly and Assembly 5.1).9). Remove carriage system (section 5.3. * See chapter 3.8). detail “C”. Take care about the position of the ESD spring. Move platen to the front as shown in the picture “B”.22 “Printhead” for more information 5-34 .15.15 Remove Platen 5. Remove upper friction assy (section 5.1 Printer Model with NDK9 Printhead* – – – – – – Remove casing (section 5. Remove upper friction assy (section 5. Move platen “E” to the front as shown in the pictures.22 “Printhead” for more information 5-35 . Release clip “A” by means of a screwdriver. Remove screw “B” and spring “C”. Remove carriage system (section 5.9).1).2 Printer Model with NDK9+ Printhead* – – – – – – – Remove Platen Remove casing (section 5.15.3. Remove screw “D”.Instructions for Disassembly and Assembly 5. AA E D C B E * See chapter 3.8). This page intentionally left blank . Side Panel Assy or Toothed Belt Electrical Adjustments „ Interface Jumper Settings Æ Changes are only necessary if standard configuration does not work properly Soft Adjustments „ Calibrating of Head Temperature (NDK9+ printhead only) Æ can be done after installing a new printhead „ Calibrating of AGA Sensor Æ must be done after replacing of the Carriage System or printout is not satisfactory Æ must be done after replacing of the Main Board or printout is not satisfactory Æ must be done after replacing of the AGA system 6-1 .Adjustments 6 Adjustments Depending on the actual state of the printer. you have to carry out the following adjustments: Mechanical Adjustments „ Gap Printhead/Platen „ Parallelism between Printhead and Platen „ Tension of the Horizontal Drive Toothed Belt Æ must be carried out if replacing Carriage System. 0 N Print head at left stop position F = 2 N 7 mm 6-2 .1.1 Tension of the Toothed Belt The tension of the toothed belt can be adjusted by means of the eccentric tension pulley located at the left side wall. – The scale should be adjusted to 2 N by 7 mm stroke. Tolerances F = 1.1.2 N – 2. First you must remove the top casing as described in chapter 5. – The point of measure is within the range of 150 mm to 200 mm from the left side wall. Necessary tool: Scale – Loose the belt by turning the eccentric pulley in upward direction.1.1 Mechanical Adjustments 6.Mechanical Adjustments Adjustments 6. Tighten the belt by turning the pulley downwards. Caution: Do not bend the cables “A” next to the pulley while turning the eccentric pulley. 1.g.Adjustments 6.5 mm Data: Relative head position Corresponding clearance Notch (worm gear accuracy) Setting Range (worm gear) 18* 0. – Adjust a clearance printhead (D)/Platen (E) of x = 1.1. (= greatest possible distance).1.).05 .2 Adjustment of Head / Platen Gap Mechanical Adjustments The adjustment of the Head/Platen gap can be made by means of a worm gear (053217) at the right side wall.4 mm by means of a feeler gauge. View from the right Toothed Segment Worm Gear * Standard head distance relative (see User Guide) – Remove the transparent Paper Guide from carriage. AGA and color ribbon. – Remove the housing as described in chapter 5. shaft etc. 6-3 .28 mm 1/100 mm 76 notches Attention: Reassemble all parts with exception of the housing. It is only necessary to do this adjustment when replacing a part of the horizontal system (e. Use your hand to move the Toothed Segment (C). Caution: Position the worm gear as shown in the picture. Necessary tools: „ Feeler Gauge 0. carriage. – After adjusting you need not to fasten the worm gear. Remark: If the clearance printhead/platen is too small turn the worm gear (A) anticlockwise. if it is too great turn worm gear clockwise.Mechanical Adjustments Adjustments – Adjust worm gear (A) by moving Gear on block at the Toothed Segment (B).1. – Go to section 6.3 (Parallelism). – Don’t forget to reinstall the paper guide. 6-4 . if not do adjustment Head/Platen Gap. – To run a visual check of the parallelism printhead/platen increase the clearance until only a little of the printout is still to see.4 mm) is too small.2) Move head to the most left position. Turn the lever to the front if the clearance (1.05 mm. 6-5 . Turn the lever backwards if the clearance (1. – Set AGA = ON (see chapter 4 “Testmodes and Troubleshooting”) if required. Compare the left with the right part of the printout. Remove ev. Check the clearance head/platen (should be 1. Push manually the thoothed segment on the right side to the most backward position (in direction to the technician).Adjustments 6.3 Adjusting Parallelism Printhead/Platen Mechanical Adjustments You must adjust parallism of printhead and platen if the printout is not satisfactory (one side of the printed matter is smudged or too light) or in case of changing/replacing the horizontal system (carriage etc. Optional: – Set AGA = Off.05 -1. – – – – Install transparent Paper Guide at the carriage. Remove transparent Paper Guide at the carriage. – Switch printer off. There should only be a little difference in the blackening of the printed matter. Important: The tolerance allowed is 0. Install the ribbon. Place the printhead at the most right position. chapter 6. Check the clearance head/platen by means of a feeler gauge.4 mm.1.1.) Necessary tool: Feeder gauge 0.5 mm – – – – – – – – – Remove top case (see chapter 5.1.1). Turn the eccentric lever “A” (see illustration on next page) on the left side wall. Install the top case. Make a test printout.4 mm) is too big. – Adjust AGA as described in chapter 6.2. Paper and Color ribbon.3. Mechanical Adjustments 6-6 Adjustments . 1 Interface Jumper Settings 6.1 Optional Serial Interface B1 B3 Meaning open closed closed open Serial Interface with CTS * Serial Interface without CTS S2-1 S2-2 Meaning open closed closed open DTR on X3/Pin 20 * Ready on X3/Pin 20 S2-4 S2-5 Meaning open closed closed open Ready * Ready inverted S2-3 S2-6 Meaning open closed closed open TXD on X3/Pin 2 * Ready or inverted Ready independent from S2-4/S2-5 * = Default 6-7 .2 Electrical Adjustments 6.1.2.2.Adjustments Electrical Adjustments 6. Electrical Adjustments 6-8 Adjustments . 1.2 TTY-Interface 20 mA Current Loop (Option) (048957) Standard TX PASSIVE ACTIVE RX PASSIVE ACTIVE Crossed Lines TX PASSIVE (extern to host) ACTIVE RX PASSIVE ACTIVE Jumper B11 B12 B13 B14 B11 B12 B13 B14 Jumper B15 B16 B17 B18 B15 B16 B17 B18 Jumper B11 B12 B13 B14 B11 B12 B13 B14 Jumper B15 B16 B17 B18 B15 B16 B17 B18 OPEN CLOSE X Connector Female X2 +TXLOOP X –TXLOOP via switch TX X X X +TXLOOP X X –TXLOOP via switch TX to GNDLI X OPEN CLOSE X Connector Female X2 +RXLOOP via switch RX X –RXLOOP X X X +RXLOOP via switch RX to GNDLI X X –RXLOOP X OPEN CLOSE X Connector Female X2 +TXLOOP X X –TXLOOP via switch TX X X +TXLOOP X X X OPEN –TXLOOP via switch TX to GNDLI CLOSE X Connector Female X2 +RXLOOP via switch RX X –RXLOOP X X X +RXLOOP via switch RX to GNDLI X X –RXLOOP X Remark: See also concerning schematic in chapter 7.2. 6-9 .Adjustments Electrical Adjustments 6. 3 Interface RS422 (Option) (048956) * * * open closed Function B1 B8 Chassis/GND via R11//C1 and L5 on Logic/GND B1/B8 Chassis/GND via L5 on Logic/GND B2 B2 Chassis/GND on X2/Pin 1 B3 B4 B7 B5 B6 B9 TXD to Interface TXD on B TXD/RDY TXD on A TXD/RDY B5 B4 B7 B3 B6 B9 READY to Interface READY on B TXD/RDY READY on A TXD/RDY * = Default 6-10 X2/Pin 1 potential-free .2.1.Electrical Adjustments Adjustments 6. 3 Soft Adjustments The printhead calibration is done with power on plus keys "Online" + "Setup" pressed.55*(°F-32)°C tF=(1.55 * (70 °F . you also do not have to perform a calibration when you change the printhead.cal" appears in the display. Remark: 0 °C equals 32 °F tC=0.“ Print Back 1 Temp. Attention: Do not install/adjust a “hot” printhead. The new value is marked with a star (*). Under normal working conditions you do not need to adjust a yet installed printhead.3.8 * 20°C + 32) 6-11 .8*°C+32)°F Example: 21 °C ≈ 0. This means that when you change the logic board you do not have to calibrate the printhead again. You can now set the printhead temperature. These settings are stored on the printhead chip.cal Next 2 3 4 Online Setup – Set the actual head temperature (= room temperature) in a range between 15°C and 30°C using the keys “<” and “>“ Temp. As replacement printheads are calibrated in the factory. then "Temp. – Make sure the printhead has room temperature – Keep Top Cover Closed – Press keys ONLINE and SETUP simulaneously while Power On until TESTMODE is displayed shortly – Press key “Temp. (Leaving the item with key EXIT the value will not be stored) – Leave TESTMODE by pressing ONLINE key Recommendation: You may use normal thermometer with a tolerance of 2 degrees max.Adjustments Soft Adjustments 6.cal=23 * Set < > Exit 1 2 3 4 Online Setup – Confirm your setting by pressing SET key. cal.23) 70 °F ≈ (1. 6.1 Setting of Head Temperature NDK9+ (Reference value) Necessary tools: „ Thermometer STOP Caution: Make sure the printhead has room temperature. Also after replacing of the main logic the printer has to be switched on once without paper loaded.2 Adjustment of AGA Adjustments The printer has to be powered on once without paper. This has to be performed after replacing of the carriage system and after substituting of the AGA itself. 6-12 . There is no further adjustment procedure necessary.3.Soft Adjustments 6. Spare Parts and Schematics 7 Spare Parts and Schematics The spare parts lists show: 1. 4. Available spare parts are marked with a part number. A B C D E Factory repair only Depot repair Standardized parts – C-parts Printer specific parts Recommended spare parts When ordering parts it is essential to specify a part number and designation. 2. Parts listed with order number are available. The part number. Stand. stands for Standard Machine MC stands for Multi Copy Machine 2T stands for 2nd Tractor Model 5. 7-1 . The name of the part. The type of the machine. The position of the part in the explosion drawing. The classification of parts. 3. 1.Housing 7.1 7-2 Spare Parts and Schematics .1 Housing 7. “/” no item number available.2 Basic Printer 7-3 .Spare Parts and Schematics No Name 1 Front Flap Assy 2 Panel Assy /neutral 3 2365 Basic Printer Class Qty. Please see details in according chapters “na” no spare part 7. Triangle B 1 7 Suspension Rubber B 5 8 Housing Assy Upper Part B 1 9 Rear Cover Assy 2T Model B 1 9 Rear Cover Assy Standard Model B 1 10 Front Top Cover Assy B 1 10 Front Top Cover Assy Steel Edge B 1 11 Silencer Assy B 1 12 Main Controller Blind B 1 13 Push Lock B 1 14 Power Switch A 1 15 Front Cover Assy B 1 / Panel Cable A 1 / Clamp Panel Cable B 1 / Screen Short Interface B 1 / Holder/Lock Main Board B 1 / ESD Metal Housing Lower Part B 1 / Holder Interconnection PCB B 2 062 659 047 869 047 520 2365MC 062 659 047 869 047 520 2380 062 659 047 869 047 520 Rem. B 1 A 1 Screen Left B 1 4 Screen Tractor Transverse B 1 5 Housing Assy Lower Part B 1 6 Screen Optional Interface. 2.1 Basic Printer 1/3 7-4 .Basic Printer Spare Parts and Schematics 36 7. Spare Parts and Schematics Basic Printer 462646 Basic Printer 2/3 7-5 . Basic Printer Basic Printer 3/3 7-6 Spare Parts and Schematics . Spare Parts and Schematics Basic Printer 7.2. RMS and Platen 72 125 138 136 139 62 137 11 7-7 .2 Carriage. Carriage B 2 462 481 462 481 462 365 Mechanical Parts I 6 Pulley Assy B 1 7 Belt Z=557 B 1 11 Print Platen B 1 B 1 15+86Side Panel Assy (LE + RE) “/” no item number available. Electronic Parts / Main Board Compl Standard Spare Assy 070 325 070 325 070 326 A 1 / Interconnection PCB 470 229 470 229 470 229 A 1 62 Carriage Adapter 470 214 470 214 470 214 A 1 84 Sensor Papermotion/end 061 312 061 312 061 312 A 1 112 Sensor ASF/3rd Tractor 048 025 048 025 048 025 A 1 124 Sensor Interlock 047 523 047 523 047 523 A 1 131 Sensor Function Selection 070 013 070 013 070 013 A 1 136 Sensor Paper Width (APW) 070 216 070 216 070 216 A 1 137 Ribbon Motion Sensor (RMS) 070 211 070 211 070 211 A 1 138 AGA Sensor B 1 139 Horizontal Sensor 180 dpi B 1 B 1 Motors and Cables / Cable ASF/Cutter / Cable Power Switch 047 869 047 869 047 869 A 1 / Panel Cable 047 520 047 520 047 520 A 1 32 LF Motor 053 437 053 437 053 437 A 1 47 Clamp CR Motor B 1 48 CR Motor 461 651 461 651 461 654 A 1 55 AGA Motor Stepper 048 991 048 991 048 991 A 1 61 Fan 24VDC Assy B 1 120 Function Motor Stepper 048 990 048 990 048 990 A 1 Printhead/Carriage System / Print Head 455 521 455 525 455 522 A 1 / Print Head Multi Copy 455 525 455 525 na A 1 14 Carriage Shaft B 1 59 CR Shaft Assy with Toothed Segment B 1 70 Cable Holder Carriage B 1 125 Carriage System Assy Standard A 1 126 Holder Sensor Board. Please see details in according chapters “na” no spare part 7-8 Rem.Basic Printer No Name Spare Parts and Schematics 2365 2365MC 2380 Class Qty. . Spare Parts and Schematics Basic Printer No Name 2365 2365MC 17 Transverse Carrier Assy Complete 19 Ribbon Drive Assy 061 627 061 627 21 Upper Friction Assy 454 562 454 562 24 Class Qty. B 1 061 627 A 1 454 562 A 1 Paper Foil Transverse Carrier B 1 28 Bevel Gear B 1 29 Bevel Gear Drive B 1 34 Base Transverse Connection B 1 81 Paper Shaft Assy Standard Model B 1 81 Paper Shaft Assy 2T Model B 1 82 Transverse Paper Finger B 1 86+15Side Panel Assy (RE + LE) B 1 / B 2 Bearing Platen 2380 Rem. Toothed Wheel Drive Ribbon B 1 31 Damper Right Upper Friction B 1 33 Toothed Wheel Z=58 Option Drive B 1 Eccentric Wheel Upper Friction Z=76 (Set) B 2 37 Damper Indicator Axle B 2 36 Eccentric Wheel Upper Friction Z=76 /right B 1 134 Eccentric Wheel Upper Friction Z=76 /left B 1 40 Intermediate Wheel 2 Z=68 B 2 41 Bearing B 1 45 Drive Wheel Z=128 B 1 49 Free Wheel Clutch B 1 44 Intermediate Wheel Z B 1 36+38+134 “/” no item number available. Please see details in according chapters “na” no spare part 7-9 . Mechanical Parts II / Leaf Spring Indicator Axle B 3 5 Belt Tightener B 1 8 Lever. Parallelity B 1 9 Bearing Platen B 2 10 Foot B 4 12 ESD Spring Platen B 2 13 Clamp Platen B 1 23 Spring Timing strip B 1 25 Intermediate Wheel Z=21 B 1 26 Intermediate Wheel Z=30 B 2 30 Lid. Basic Printer No Name 52 Spare Parts and Schematics 2365 Class Qty. Toothed Wheel Z=30 M=0.7 B 2 53 Switching Wheel Z=76 M=0. Please see details in according chapters “na” no spare part 7-10 2380 054 616 062 542 461 465 Rem. Kit .5 B 1 54 Worm Gear Head Distance B 1 57 Bar Spring B 2 60 Flag AGA A 1 66 Spring B 1 67 Guide B 1 72 Ribbon Mask Assy A 1 74 Washer B 2 76 Intermediate Wheel Z=50/14 B 1 87 Curve Plate Ribbon B 1 88 Gearing Down Wheel 2 Z=84/14 B 1 89 Toothed Wheel Z=56 B 1 95 Indicator Axle Set B 1 96 Roller Indicator Axle B 6 103 Timing (Incremental) Strip 180 dpi A 1 104 Leaf Spring Roller Tube B 3 105 Roller Tube B 6 110 Cable Cover B 1 111 Cable Holder Print Head Cable B 1 113 Cable Clamp B 2 114 Carrier Paper Motion Sensor B 1 114 Timing Wheel Paper Motion Sensor B 1 117 Gearing Down Wheel Z=70/14 B 1 122 Damper Left Upper Friction B 1 130 Axle Function Select B 1 135 Tractor Support B 1 133 Dust Protection Cap B 1 054 616 062 542 461 465 2365MC 054 616 062 542 461 465 “/” no item number available. This page intentionally left blank . Standard Tractor Assy Spare Parts and Schematics 140 134 17 462646 7.3 Standard Tractor Assy 7-12 . Spare Parts and Schematics No Name Standard Tractor Assy 2365 2365MC 2380 Class Qty. Please see details in according chapters 7-13 . Tractor Assy Complete 462646 462646 462646 B 1 17 Tractor LE/RI Complete 061064 061064 061064 A 1 132 Sensor Option Recognition B 1 134 Tracking Wheel B 1 140 Set Tractor Coupling B 2 Rem. Standard Tractor Parts Kit “/” no item number available. 1 1 1 .AGA Spare Parts and Schematics 7.5 Connection Board/ Cables 7-14 Part No Class 447 540 054 616 A A B Qty.4 AGA 2 1 3 Item Name 1 2 3 AGA AGA Assy AGA Flag Indicator Axle 7. / Connection Board 470 229 470 229 470 229 A 1 1 Carriage Adapter I 470 214 470 214 470 214 A 1 2 Carriage Adapter II 470 214 470 214 470 214 A 1 5 CR Motor 461 651 461 651 461 654 A 1 8 Function Select Sensor 070 013 070 013 070 013 A 1 10 LF Motor 053 437 053 437 053 437 A 1 11 AGA Motor 048 991 048 991 048 991 A 1 13 Main Controller 070281 070281 070 282 A 1 14 Function Select Motor 048 990 048 990 048 990 A 1 15 Sensor PE Rear 048 025 048 025 048 025 A 1 16 PE and PMS-Sensor 061 312 061 312 061 312 A 1 17 Ribbon Motion Sensor 070 211 070 211 070 211 A 1 Rem. Kit 7-15 .Spare Parts and Schematics 11 10 Connection Board/Cables 9 8 12 7 6 * 5 * 15 4 * 17 * 16 3 14 * 2 13 1 No Name 2365 2365MC 2380 Class Qty. Connection Board/Cables Spare Parts and Schematics Part ID-No Power Switch Assy 047 869 Part ID-No Cable Power Supply na 7-16 Class. Qty A 1 Class. Qty B 1 . Rem.6. 1 The spare/logic controller is delivered with the standard firmware.6.2 Mainboard Complete Special Versions Class Qty. For special printers it may be necessary to gain the appropriate firmware from the manufacturer or vendor. In this case please note the number or name of the firmware on the rear side oft the logic by means of a marker pen.1 Mainboard Complete Standard Spare Assy No Name 2365 2365MC 2380 / Main Board Compl Standard Spare Assy 070325 070325 070325 7.6 Electronic Parts and Sensors 7.Spare Parts and Schematics Electronic Parts and Sensors 7. 7-17 . Electronic Parts and Sensors Spare Parts and Schematics X1 7.6. Rem.3 Carriage Adapter Assy A1 B-Seite C1 X7 X2 Darstellung ohne A2/A3/A4 No Name 2365 2365MC 2380 62 Carriage Adapter 470214 470214 470214 7-18 Class Qty. . 48023 PSE4 (PT4 Vcc GND 530 mm rt No Name 2365 2365MC 2380 / Sensor ASF/3rd Tractor 048025 048025 048025 Class Qty. 7-19 .5 Sensor ASF/3rd Tractor X9 LP.6.6. 47517 Vcc ISW2 ISW1 GND 680 mm br No Name 2365 2365MC 2380 / Sensor Interlock 047523 047523 047523 Class Qty.48026 PMS (PT6) PSE2 (PT7) PSE1 (PT3) Vcc GND AFI1 Paper End 615 mm rt No Name 2365 2365MC 2380 / Sensor Papermotion/end 061312 061312 061312 Class Qty.4 Sensor Papermotion/End LP. 7. Rem.6. 7. Rem.6 Sensor Interlock X8 LP.Spare Parts and Schematics Electronic Parts and Sensors 7. Rem. 48023 100 mm PMS X7 LP. Rem. B Rem. 1 Rem. 1 7. 1 7. Rem.6.6.6.6.8 AGA Sensor No Name 2365 2365MC 2380 Class 138 AGA Sensor 447540 447540 447540 A Class Qty. 47684 FSS2 FSS1 Vcc GND 250 mm rt No Name 2365 2365MC 2380 Class 131 Sensor Function Selection 070013 070013 070013 A Qty.6. 1 7.10 Paperwidth Sensor (APW) No Name 2365 2365MC 2380 Class 136 Sensor Paper Width (APW) 070216 070216 070216 B Qty. 1 7.Electronic Parts and Sensors 7.9 Horizontal Sensor No Name 2365 2365MC 2380 139 Horizontal Sensor 180 dpi 448740 448740 448740 Qty. Rem. .7 Sensor Function Selection Spare Parts and Schematics X3 LP.11 Ribbon Motion Sensor (RMC) No Name 2365 2365MC 2380 Class 137 Ribbon Motion Sensor (RMS) 070211 070211 070211 A 7-20 Qty. 1 Panel Assy /neutral 062659 062659 062659 A 1 2 3 4 Switch Unit Panel Logic Clamp B B B 1 1 1 Rem. 7-21 .7 Panel 3 2 4 1 No Name 2365 2365MC 2380 Class Qty.Spare Parts and Schematics Panel 7. 8 PMS + Double Sensor T R T R T = Transmit R = Receive 7-22 .PMS + Double Sensor Spare Parts and Schematics 7. 9 Sensor Sheet Feeder and Rear Tractor 1 2 3 4 (1b) (1a) 2 X1 2 X1 2 2 1 3 1 3 4 GP2S07C 4 2 3 1 4 7-23 .Spare Parts and Schematics Sensor Sheet Feeder and Rear Tractor 7. Option Recognition 7.10 Option Recognition 7-24 Spare Parts and Schematics . Wheel Function Select C. Kit (070 013) A. Mag.Spare Parts and Schematics 7.11 Sens Function Select. Sensor Function Select B. Kit (070 013) Sens Function Select. Dust Protection Cover 7-25 . 1)–3 V to –15 V ON (log. one line for common grounding). Connector no. 15 m 9 7-26 6 . Direction Printer–PC 3 → TxD 4 → DTR 2 ← RxD 6 ← DSR 7 → RTS 8 ← CTS 5 ⎯ Signal Ground SG Shield ⎯ Frame Ground FG 5 Signal 1 Transmission length: max. series DB-9 S Transmission protocol XON/XOFF.Modular Interfaces Spare Parts and Schematics 7. The signals are received and transmitted by a 9 pin connector.12.200 Baud Signal status OFF (log.1 Connector assignment Type RS232C interface Synchronization Asynchronous Transmission rate 600 Baud to 19.1 Serial I/O (Option) The serial interface supports the RS232C specification. Robust XON/XOFF. READY/ BUSY.12. ETX/ACK Capacity of data buffer 1024 KB max. ENQ/STX.1. Basically 3 lines are already enough for exchanging information between computer and printer (one receive line. 0)+3 V to +15 V Connection cable up to 15 m length Interface connections ITT Cannon connector.12 Modular Interfaces 7. 7. one send line. PC/AT (9-pin) Printer (9-pin) RxD 2 3 TxD TxD 3 2 RxD CTS 8 4 DTR/RDY SG 5 5 SG DSR 6 DTR 4 PC/AT (25-pin) Printer (9-pin) FG 1 FG TxD 2 2 RxD RxD 3 3 TxD CTS 8 4 DTR/RDY SG 5 5 SG DSR 6 DTR 4 It depends on the menu setting whether DTR or RDY (Ready) is active at pin 4. Input signals Output signals Signal Function CTS Clear to Send DSR Data Set Ready RxD Receive Data Signal Function DTR Data Terminal Ready RTS Request to Send READY Ready to receive data TxD Transmit Data 7-27 . The cable shield must be connected to the connector shield on both ends.Spare Parts and Schematics 7.2 Interface cable (serial interface) Modular Interfaces The cables used must be shielded.12.1. This page intentionally left blank . 8.1 Specifications Noise level < 53 dB(A) Paper paths Paper path 1 1st tractor (load paper from the front) Paper path 2 2nd tractor (load paper from the front [option]) Paper path 3 3rd tractor (load paper from the rear) Park position available for all tractors Paper weight Fanfold paper Single forms: 60 g/m2 – 90 g/m2 Multi-part forms: Original 45 g/m2 – 65 g/m2 Copies 45 g/m2 – 65 g/m2 Last sheet 45 g/m2 – 65 g/m2 Copies Tractor 1 2365: 1 + 6 (depending on paper quality) 2380: 1 + 5 (depending on paper quality) 2365MC: 1 + 8 (depending on paper quality) Tractor 3 1 + 1 (depending on paper quality) (paper and applications require testing) For all further data and specifications. This chapter provides the necessary information on disassembly of the different components and elements of the rear tractor 3. 8-1 .Rear Tractor (2T Model) 8 Specifications Rear Tractor (2T Model) (not field montable) Paper feed for fanfold paper is either – from the front via the tractor 1 or – from the rear via the tractor 3 – optional feed from tractor 2 (front) Paper feed for single sheets is from the front via manual single sheet feed. please refer to chapter 2 of this manual. Tractor Complete Rear Tractor (2T Model) 14 8.2 Tractor Complete 8-2 . 1 Drive Wheel na na 62601 A 1 2 Guide B 1 3 Clamp B 1 10 Paper Guide 2 B 1 11 Motor Driver B 1 12 Motor Assy B 1 13 Cable Rear Tractor B 1 15 Paper Guide 3 Metal B 1 16 Paper End Sensor B 1 B 1 Rear Cover Assy 2T Model B 1 Paper Shaft Assy 2T Model B 1 3rd Tractor Option Assy 453986 Rem. 8-3 .Rear Tractor (2T Model) Tractor Complete No Name 2365 2365MC 2380 Class Qty. This page intentionally left blank . Specifications 9 Cutting Device (Option) Cutting Device (Option) Safety notes: – If you have any short pieces of paper remaining in the device.35 cm) Cut time 1000 ms ±10% Specification of recommende forms Only continous forms in printer tractors can be cut Cutting accuracy Single forms and two part forms ±1 mm Other forms ±2 mm depending on the stiffness of the cross perforation Service life >1. 9-1 . – Do not stick unsuitable materials or tools – such as screw drivers etc. from being pulled into the printer by the toothed drive wheel! 9.1 Specifications Cut width 400 mm Cut height min. above all of multi-part sets.000 cuts Weight approx. depends on the quality of the crimping For all further data and specifications. – Install the Standard Top Cover Assy again at the printer when the cutter is no longer needed (in use) to prevent long hair. please refer to your printer’s standard operator’s manual or the operator’s manual “Cutting Device”. form length 2.000. turn off the printer first. – into the device openings as this may damage the mechanical system. 4 kp Paper type fanfold paper Paper weight Multi-part form (Main tractor): Original 45 g/m2 – 120 g/m2 1st sheet 45 g/m2 – 65 g/m2 Copies 45 g/m2 – 56 g/m2 Last sheet 45 g/m2 – 65 g/m2 Total <280 g/m2 Multi-part form (Rear tractor): 1st sheet 45 g/m2 – 65 g/m2 1st copy 45 g/m2 – 56 g/m2 2nd copy 45 g/m2 – 56 g/m2 Copies 1+6 Stacker 1 sheet-sets 6 sheet-sets 150 sheets 80 g/m2 50 sets multi-part depends on crimping (punch printing on edge of sheet) and perforation/paper weight Paper stacking.5 inches (6. chains etc. Cutting Device (Option) Specifications 11 13 7 6 4 14 5 6 17 8 7 12 1 2 9 3 16 15 4 9-2 . 9-3 .2 Maintenance and Adjustments 2365 062549 2365MC 062549 2380 062549 Rem. Gears B 1 4 Housing Upper Part B 1 5 Drive Belt B 2 6 Toothed Wheel complete w Flat Spring and Axle B 1 7 Cutter Paper Transport Kit B 1 8 Blade Assy / Cutter Maintenance Kit B 1 9 Controller PCB + Switch B 1 10 Protection Cover Metal B 1 11 Paper Stacker /Support B 2 12 Paper Foil B 1 13 Lip Holder Metal B 1 14 Housing Toothed Wheel B 1 15 Lip Foil B 1 16 Finger Foil B 7 17 Cover. Connection Cable B 1 2 Controller PCB + Switch B 1 3 Motor incl. No preventive maintenance has to be performed. lower B 1 B 1 Foil Set 9.2.2 Spare Parts and Schematics 9. No adjustments need to be done.2.1 Mechanical Components No Name 1 Class Qty.Spare Parts and Schematics Cutting Device (Option) 9. This page intentionally left blank . (Front-) Tractor (option) 10 2nd.(Front-) Tractor (option) 10-1 .2nd. 2nd- (Front-) Tractor (option) No Name 2365 / 2nd Supplemental Tractor Assy 1 Tractor LE/RI Complete 3 Bearing 1 4 Toothed Wheel Z=50 M=0.7 1 Set 5 Side Panel Tractor 2 Right 1 Set 6 Side Panel Tractor 2 Left 1 7 Axle Tractor 2 Square 1 8 Axle Tractor 2 Round 1 12 Paper Guide Metal 1 16 Paper Guide 1 17 Option Recognicion 1 20 Washer 5 DIN6799 7 21 Pressure Spring 1 61064 2365MC 61064 “/” no item number available. Please see details in according chapters 10-2 2380 61064 Class Qty. B 1 A 1 Rem. Set Printer Stand 11 Overview Printer Stand 11.1 Overview 11-1 Installing the Printer Stand Printer Stand 11.2 Installing the Printer Stand 11-2 1 2 3 4 Printer Stand Installing the Printer Stand 5 6 7 8 11-3 . Installing the Printer Stand Printer Stand 9 11-4 10 . ” . reprinting or copying by any means of this manual complete or in part or in any different form requires our explicit approval. We reserve the right to make changes to this manual without notice. All care has been taken to ensure accuracy of information contained in this manual. we cannot accept responsibility for any errors or damages resulting from errors or inaccuracies of information herein. Translations. However.“All rights reserved. dascom. Hampshire RG21 4RG.dascom.com AMERICAS DASCOM Americas Corporation 421 W.dascom. G.com DASCOM Europe GmbH 117 Avenue Victor Hugo 92100 Boulogne-Billancourt France Phone: +33 (1)73 02 51 98 www.dascom. Office 322 119313 Moscow. Austria Phone: +43 (1) 236 01 70 10 www.: +49 (0) 731 2075 0 Fax: +49 (0) 731 2075 100 www.dascom. Basingstoke. Basing View. VA 22980 USA Phone: +1 (877) 434 13 77 www.com SINGAPORE FRANCE CEE DASCOM AP Pte Ltd 63 Hillview Avenue #08-22.dascom.com © 2010 DASCOM Europe GmbH 379931b . Russian Federation Phone: +7 (495) 984 70 65 Fax: +7 (495) 984 56 42 www.com DASCOM Europe GmbH Europaring F15 301 2345 Brunn a. England Phone: +44 (0) 1256 481481 Fax: +44 (0) 1256 481400 www. Main Street Waynesboro.DASCOM REPRESENTATIVES GERMANY UNITED KINGDOM RUSSIA and CIS DASCOM Europe GmbH Heuweg 3 D-89079 Ulm Deutschland Tel.com DASCOM Europe GmbH Representation Moscow Leninsky Prospekt 95a.com DASCOM GB Ltd ViewPoint. Lam Soon Industrial Building Singapore 669569 Phone: +65 6760 8833 Fax: +65 6760 1066 www.dascom.