Shared Information/Data(SID) Model Addendum 3 - Product Business Entity Definitions GB922 Addendum- 3 Member Evaluation Version 3.1 NGOSS Release 3.5 TeleManagement Forum 2003 July 2003 SID Model - Addendum 3 -Product Page ii TeleManagement Forum 2003 GB922 Addendum 3 v3.1 SID Model - Addendum 3 -Product Page iii Notice The TeleManagement Forum (“TM Forum”) has made every effort to ensure that the contents of this document are accurate. However, no liability is accepted for any errors or omissions or for consequences of any use made of this document. This document is a draft working document of TM Forum and is provided to its members solely for formal comments and evaluation. It is not a Forum Approved Document and is solely circulated for the purposes of assisting TM Forum in the preparation of a final document in furtherance of the aims and mission of TM Forum. Any use of this document by the recipient is at its own risk. Under no circumstances will TM Forum be liable for direct or indirect damages or any costs or losses resulting from the use of this document by the recipient. Members of TM Forum are granted limited copyright waiver to distribute this document within their companies. They may not make paper or electronic copies for distribution outside their companies. The only purpose of the provision of this draft document to members is for making formal comments thereon to TM Forum. This document may involve a claim of patent rights by one or more TM Forum members, pursuant to the agreement on Intellectual Property Rights between TM Forum and its members, and by non-members of TM Forum. Direct inquiries to the TM Forum office: 89 Headquarters Plaza North Suite 350 Morristown, NJ 07960-6628 USA Tel No: +1.973.292.1901 Fax No: +1.973.993.3131 TM Forum Web Page www.tmforum.org TeleManagement Forum 2003 GB922 Addendum 3 v3.1 SID Model - Addendum 3 -Product Page iv Acknowledgments This document was prepared by the members of the TeleManagement Forum SID team: The Shared Information/Data Model is a genuinely collaborative effort. The TM Forum would like to thank the following people for contributing their time and expertise to the production of this document. It is just not possible to recognize all the organizations and individuals that have contributed or influenced the introduction. We apologize to any person or organization we inadvertently missed in these acknowledgments. Key individuals that reviewed, provided input, managed, and determined how to utilize inputs coming from all over the world, and really made this document happen were: Name Affiliation Cliff Faurer Chris Hartley Helen Hepburn John Reilly Wayne Sigley John Strassner Johan Lindblahd Andrea Westerinen TeleManagement Forum Telstra British Telecom MetaSolv Software Telstra Intelliden Ki Consulting Cisco TeleManagement Forum 2003 GB922 Addendum 3 v3.1 SID Model - Addendum 3 -Product Page v About TeleManagement Forum TeleManagement Forum is an international consortium of communications service providers and their suppliers. Its mission is to help service providers and network operators automate their business processes in a cost- and time-effective way. Specifically, the work of the TM Forum includes: Establishing operational guidance on the shape of business processes. Agreeing on information that needs to flow from one process activity to another. Identifying a realistic systems environment to support the interconnection of operational support systems. Enabling the development of a market and real products for integrating and automating telecom operations processes. The members of TM Forum include service providers, network operators and suppliers of equipment and software to the communications industry. With that combination of buyers and suppliers of operational support systems, TM Forum is able to achieve results in a pragmatic way that leads to product offerings (from member companies) as well as paper specifications. TeleManagement Forum 2003 GB922 Addendum 3 v3.1 Further inputs will be made because of detailed work ongoing in the TM Forum and the industry. Following the Evaluation Period. Information about TM Forum policy.1 Jan 2002 0. All documents approved by the TM Forum undergo a formal review and approval process. as in the report on the size of the OSS market. such as the Strategic Plan or Operating Plan.5 Feb 2002 May 2002 1.1 Guidebook template TAW . The purpose of an Evaluation Version is to encourage input based on experience of members and the public as they begin to use the document. Such guidebooks would include the Telecom Operations Map and the Technology Integration Map. but not the detailed specifications that are developed in support of the approach. The guidebook format is used when: The document lays out a ‘core’ part of TM Forum’s approach to automating business processes. Supporting work will be issued as companions to this document.0 June 2002 TeleManagement Forum 2003 Purpose GB915 Addendum Template created from TMF407 v1. General changes resulting from Telstra comments including Version. or goals or programs is provided. Document History Version Date 0. Document Life Cycle This document is being issued for Member Evaluation. documents that are seen to deliver value are candidates for formal approval by the TM Forum. Information about the marketplace is provided. Formatted for Member Evaluation release GB922 Addendum 3 v3.1 .updated diagrams & minor changes Change to Product Offering and Product (Instance) agreed on team calls. A document of this type is a “living document. This document will continue under formal change control.Addendum 3 -Product Page vi About this document This is a TM Forum Guidebook.SID Model .” capturing and communicating current knowledge and practices. com Cfaurer@tmforum. updated association and attribute names. it could be accessible from New Items. by which time it will be updated or reissued. Added Product Pricing. Formatted for Member Review with NGOSS R3.Addendum 3 -Product Version Page vii Date 1.973.5 Time Stamp This version of this document can be considered valid until December [email protected] John.SID Model . Please send your comments to the contacts shown below: John Reilly John Strassner Cliff Faurer Jreilly@metasolv. If you are not a member. please contact the TM Forum office on +1.1 1.org +1 972-403-8408 +1 719-785-0648 +1 303-367-1443 Team email: SID_team@tmforum. Updates based on team review. or a team’s Members Only project area.0 Sept 2002 Sept 2002 May 2003 3.org TeleManagement Forum 2003 GB922 Addendum 3 v3. How to obtain a copy An electronic copy of this document can be downloaded at the TM Forum Web Site (www.292. If the document version has only been released to members for review and comment. How to comment on the document Comments must be in written form and addressed to the SID team leaders and TMF staff sponsor for review with the project team.tmforum.1 . please order via the TM Forum Web Site or contact the TM Forum office. Depending upon the document.2 3. Evaluation Versions. If you would like a paper version of this document.org) at Publications or through a link to Publications from a specific team’s public project area.1901. the document can only be downloaded from the TM Forum Web Site in the Members Only Area.1 July 2003 Purpose Phase II updates. SID Model .1 .Addendum 3 -Product Page viii TeleManagement Forum 2003 GB922 Addendum 3 v3. ..................................................................................................................................................................................................................................................................................... 36 Product Offering Price ................... 26 Atomic Product Specification ......................... 43 Composite Product Offer Price ... xi Business Entities........................................Addendum 3 -Product Page ix Table of Contents Notice..................................................... 1 PRODUCT Domain..................................................................................................................... 35 Product Catalog .......................................... 14 References.................................... 1 Overview of ‘Product’.......................................................................................................v About this document ....... 24 Product Specification.. 25 Composite Product Specification..................................... 37 Product Offering Term. 33 Product Offering..........................................................iv About TeleManagement Forum ........... 4 Product/Product Offering...................................................................................................................................................................................................................................................................................................................................................................................... 27 Product Specification Cost ................................................................................................................................................................................... 42 Party Role Product Involvement ............................................. 1 Introduction......................................................................................................................................................................................................................................... 39 Product Bundle ............................................................................................................................................................................... 12 Product/Product Offering/Product Offering Price..................................................................... 40 Product Characteristic ........................................................... 26 Product Specification Relationship ................. 34 Bundled Product Offering.............................................................................................................................................................................. 45 TeleManagement Forum 2003 GB922 Addendum 3 v3......................................................1 .....................................................................................................................................................................................................................................................SID Model ......................................................................................................... 43 Resource Role Product Involvement...................................................................................................................................................................................................................................................................................................................................................... 40 Product Component ................................................................................ ix Table of Figures....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... 38 Product ...................................................................................................................................................................................................................................................................................................vi Time Stamp...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... vii How to obtain a copy............................... 35 Simple Product Offering .......................... 8 Product/Product.................................................................................................................................. vii Table of Contents ............................. 28 Product Specification Type ....... 31 Configurable Product Spec Characteristic ........................... 29 Product Specification Version ............................................................................................................................ 30 Product Specification Characteristic ................................................................................................................................ vii How to comment on the document .........................vi Document Life Cycle ................................................................................................................................................................................................vi Document History .........................iii Acknowledgments............................. 1 Product/Product Specification................................................................................................................................................. 32 Product Spec Characteristic Value................................................ 41 Product Involvement Role......................................................... .................................... 47 Product Catalog Product Offer......................... 47 Product Offer Price Alteration ....................................................................................................................................... 46 Product Offer Charge ....1 ...................................................................................... 48 TeleManagement Forum 2003 GB922 Addendum 3 v3...............................................................Addendum 3 -Product Page x Component Product Offer Price........................................................SID Model ....................................... Service.Product Entities 13 Figure Pr.2 – Product.6 Product Offering Terms 11 Figure Pr.Addendum 3 -Product Page xi Table of Figures Figure Pr.8 – Product Offering Price 15 Figure Pr.12 – Types of Product Offering Price Adjustments 21 Figure Pr.5 .Characteristics and Versions 7 Figure Pr.11 – Types of Product Offering Price Charges 19 Figure Pr. Resource Domain Relationships 3 Figure Pr.Basic Entities 9 Figure Pr.SID Model .Product Specification .9 – Product Offering Price’s Associations With Other Business Entities 16 Figure Pr.1 .Product Offering .3 .13 – Complete Product Offer Price Model 23 TeleManagement Forum 2003 GB922 Addendum 3 v3.1 – Primary Product Domain Business Entities 2 Figure Pr.4 .7 .Product Specification – Basic Entities 5 Figure Pr.10 – Product Offering Price Components 17 Figure Pr. The key concepts that were looked at were the detailed specification of products (product specifications). the way in which they are offered into the market (product offerings). The SID model reflects product entities from a business-oriented point-of-view and uses the best of standard modeling patterns for this area. TeleManagement Forum 2003 GB922 Addendum 3 v3. Overview of ‘Product’ This section outlines the approach taken to distinct parts of the SID model. This model is developed as we work through this document. An overview of how the main product domain business entities are related is shown in the figure below. and the way in which they are maintained and perform while in use (products).1 . the modelers used SIM Product domain as the basis.SID Model .Addendum 3 – Product Page 1 Business Entities PRODUCT Domain Introduction In looking at ‘Product’ for the SID model. an email specification may be used in a number of different product offerings. TeleManagement Forum 2003 GB922 Addendum 3 v3.n ProdSpecMadeAvai la b leAs 1 ProductSpecification 1 ProdOfferDescrib es 0.1 .n (from Product ABE) 0. email service.1 Product (from Product Specifi catio n A BE) 0. subscription to an internet product offering.n 0. A product represents the subscription of a product offering by a party. For example. A single product offering.SID Model . may represent the aggregation of internet connection. and web hosting product specifications..n ProductReference s ProdSpecReferences Figure Pr.Addendum 3 – Product Page 2 ProductOffering (from Product Offering ABE) 0... such as home-based internet service. For example. Product offerings are assembled from reusable product specifications (sometimes referred to as a product spec)...n 0..1 – Primary Product Domain Business Entities The Product domain is essential to the overall SID model. Product offering represents what is externally presented to the market for the market’s use. Customers need to be able to express their needs in plain English in order to determine which product offerings can support their requirements and Service Providers need to be able to match these requirements to technical specifications to realize the product offering. Helen H. .. TeleManagement Forum 2003 GB922 Addendum 3 v3..n Service 0..n SpecifiesService ServiceSpecification 0.n 0..n CFServiceRequiresRFServices RequiresResourceFacingServiceSpec SpecifiesCustomerFacingService ProductSpecDefinesCFSSpecs ProductHasCustomerFacingServices ProductOffering Product ProdOfferDescribes 0... Service.n 1 ServiceUtilizes RFServiceSpecHasResourceSpecs SpecifiesResourceFacingService 1 CustomerFacing 0.n 0.n ProductSpecDefinesPRSpecs 0.1 .. and Resource domain business entities..1 0. InvolvedServiceSpecs 0.2 – Product..SID Model ..n PhysicalResourceSpec Figure Pr.. Service..n ResourceFacingService Custom erFacingService 0.n ProductSpecification 0.n 0. service and resource business entities represent the realization of the offerings from a provider’s perspective.n 1.. While Product business entities represent what the market sees of a provider’s offerings....n 1 0.n 0......Addendum 3 – Product Page 3 Business entities in the Product domain have a close relationship with business entities in the Service and Resource domains. The figure below depicts the relationship among Product.n ProdSpecM adeAvailableAs InvolvedResourceSpecs 1 0.n ServiceSpec 1 1 ResourceFacing ServiceSpec 0.n 0.n 0..n ProdSpecReferences 0. Resource Domain Relationships Business entities within the Product domain are also involved in business interactions (see Business Interaction Addendum 1BI)..n 0..n 0.n 1.n ProductReferences SpecifiesResource 1 0.n Resource 0...n 1.n ResourceSpecification 0. 2 below: • • • • Relationships between different product specifications for bundling or composite specifications. Simple product specifications which cannot be broken down further. or of simple product specifications that are only for sale as part of the aforementioned product specification. A product specification may be simple or a composition of simple product Specifications [Fowler-Specification]. Product specifications may also exist within groupings. monopoly telcos with a custom-built portfolio have been replaced by a value network [eTOM] of Suppliers and Service Providers offering complex communications-based Products. realized as a ‘service’ but not to be confused with a network service here. Product Specification Example . as "BigTelephone" doesn't have an SMS function. one delivered across a network. The way in which those Products have to be specified is not as simple as it used to be.Addendum 3 – Product Page 4 Product/Product Specification Products are things (tangible or intangible) which enterprises. In addition.g. e. e. such as service providers.1 . others they experience as a service.see SID Agreement addendum 1A). any of which may provide more than one instance per composite product specification. sell or lease to customers to create profit.g. A product specification may represent a tangible object or something intangible provided to customers. some products the customer can take home with them.The "3G Mobile super saver pack" This is sold via intermediaries ("Dog-n-Bones-R-Us" phone shops) as a "BigTelephone" branded product. The SID modeling of a composite product specification covers both the physical build of more than one product specification and one or more product specifications supplied together in a collection. Composite product specifications which comprise a number of other product specifications. a composite product specification may consist of other product specifications that are sold separately in their own right. The customer signs the contract with "BigTelephone" for 2 years with minimum monthly calls and BT bill the customer direct. or they may do a combination of these things. market. Different attributes for different types of product specification. the following concepts are modeled by the structure in Fig.e. i. BT has a separate contract with “Best Messaging” to cover the use of their SMS function. In looking at the detail of Product Specification . Nokia supply the phones and give a 2-year guarantee. Note: A product specification cannot contain itself. Enterprises may assemble products themselves or they may buy them in from other suppliers (through contractual agreements where the enterprise takes the role of customer . TeleManagement Forum 2003 GB922 Addendum 3 v3. In a changing world. The "BigTelephone" network is used for voice and they supply a phone number and a SIM card.SID Model . product categories or product lines or product types. The SMS function is provided by "Best Messaging”. Addendum 3 – Product Page 5 ProductSpecification Relationship type : Integer validFor : TimePeriod ProductSpecificationType t ype description ProdSpecReferences 0.1 ...n 1 0..SID Model . developing and maintaining a product and the enterprises records these against the product specification.n CompositeProductSpecific ation AtomicProductSpecification Figure Pr. exclusivity.n ProdSpecTypeCategorizes ProdSpecCompositeComprisedOf ProductSpecification name : String 0.3 . description : String productNumber : String brand : String validFor : TimePeriod 0..Product Specification – Basic Entities In all combinations of products.n lifecycleStatus : Integer ProdSpecDevelopmentIncurs 1 0. dependency and substitution. Some examples of such product specification relationships would be migration.. There is an implied link between the product specification cost entity and business information but this has not been explored in this area of the SID model.n ProductSpecificationCost cos tToBusiness : Money validFor : TimePeriod 0.3 above.. There are also costs associated with creating. TeleManagement Forum 2003 GB922 Addendum 3 v3. as indicated in Figure Pr. there must be clearly defined relationships between the products in order to ensure consistency of service to the customer.. it may be derived from a range of allowable values. Characteristics can be grouped into three different types: • If a characteristic has a discrete value (e. paper capacity. a new product specification is created. Where a product specification characteristic is interchangeable with others in this way. it is modeled as a configurable product specification characteristic. it will use other parameters in a formula. As product specifications are upgraded. color or business coding). if the existing characteristics are revised in a way that doesn’t affect the product offering. as the market and technology move on. TeleManagement Forum 2003 GB922 Addendum 3 v3.B. SID uses Product Specification Characteristic Value and Product Characteristic for Product Specification [Fowler-Properties] as shown in Figure Pr.SID Model .4 on the following page. • If a characteristic describes the product within a parameter range (e. the party may also have the option to choose from a set of properties values. N. or may be able to choose one from a number of product properties. color.g.1 . and so forth. then a new version can be created. If there is a significant change of capabilities. When a product offering is created for a product specification (see Product Offering below). they are subject to version control. cost and so forth. such as a printer’s dimensions. such as color. it may be defined with a ‘high value’ and a ‘low value’ [Fowler-Range] . and possible values associated with the characteristics. dimension). print speed. There are business rules implied here that require more work in the next phase of the SID Product definition. A description of the revisions is captured as an attribute of product version. • If a characteristic value is ‘derived’.Addendum 3 – Product Page 6 Product Characteristics Product specifications also have a variety of characteristics.g. A product specification may have a number of different versions that represent minor revisions relating to characteristics. Characteristics and Versions TeleManagement Forum 2003 GB922 Addendum 3 v3.n 0.n Produc tSpecCharacteristic name description 0.n ProdSpe cChara cte risti cDescri b es 0..Addendum 3 – Product Page 7 ProdSpecCharacteristicReferences ProductSpecification 0..n ProdSpecMod ificationsRecorde dAs ProdSpecDescrib edBy 1 ProdSp ecCharacteristicTakesOn 0.Product Specification .n prodSpecCharValueType ConfigurableProductSpecCharacteristic prodSpecCharValue prodSpecCharValueFrom prodSpecCharValueTo validFor Figure Pr.n Product Specificat ionVersion prodSpecRevisionType prodSpecRevisionNumber description prodSpecRevisionDate validFor Product SpecCharacteristicValue 0..SID Model .....n 0.4 .n 1 0..1 . In addition. Locations in the SID model are represented by the Location/Place business entity. invoicing and shipping details.SID Model .5 below. are covered under Product below. The main Product Offering entities are shown in Figure Pr. a catalog on a website and a glossy brochure have different attributes and may also contain different sets of product offerings. for example to reflect offers to the market for different time periods. There are typically a number of product offerings associated with a single product specification. e.1 . The customers do not need to know anything about the detailed product specification as the enterprise tailors the product offering to their needs. it does not have a product offering associated with it as it is not be sold on its own. TeleManagement Forum 2003 GB922 Addendum 3 v3. under warranty. Where a business market strategy dictates.g. product offerings may be bundled together and re-priced as necessary. When customers select products from the product catalog. The product offering may also be defined by the location(s) at which it is available. In cases where a product specification’s value to the business is solely as a component part of a composite product specification. The product offerings set out in the product catalog are product specifications with additional details that enable a contract to be struck for their sale/purchase. such as SLA parameters. An enterprise puts product offerings into the marketplace by developing and maintaining a catalog of product offerings across one or more (market) distribution channels. Enterprises create product offerings from product specifications that have additional market led details applied over a particular period of time. it is the product offering details that they are looking at and which are reflected in what they agree to contractually.g.Addendum 3 – Product Page 8 Product/Product Offering Product offerings are targeted at one or more market segments based on the appropriate market strategy. the time period for a bundled product offering will depend upon those for its component offerings. e. Cases where these items are supplied to the customer separately as ‘spares’. This includes not only the product characteristics but also other product-dependent details. .n 0..n Place (f ro m En tit ie s) Figure Pr..n ProdSpecMad eAvai lab leAs name des cription 0..n ProductOf fering 0.n ProductCatalog MarketSegment (f ro m Market S egme nt A BE) 0...n status 0.Basic Entities Product Offering Example Smooth Telco normally markets a range of mobile phones as individual items.n id 0.n ProductOfferingPrice name descript ion validFor : TimePeriod ProdOfferValuedByPrice MarketStrategy ProdOfferingSupportedBy (from M arket S trat egy & Pl an ABE) 0..n 0....n 0.n BundledProdOfferComprisedOf ProdOfferingAvailab leIn 0. As an added attraction.n ProdOfferingProvidedBy 0.1 .Addendum 3 – Product Page 9 Dist ributionChannel (from Sales Channel ABE) ProdCatalogAvailab leVia 0.n BundledProductOffering SimpleProductOffering 0.n ProductSpecification (from Product Spe cificati on ABE) ProdOfferingPub licizedIn ProdOffering Targe tedTo 0.n 0.5 .. it decides to market one model with a special red cover.. the deal includes a discount for calls made between the telephone numbers allocated to each pair for a set period. These product offerings exist side by side with the standard product offering for the mobile phone model when the phones are sold individually. It is a huge success and likely to be repeated the following year when a new product offering with the new valid time period will be created.n validFor : TimePeriod 1 0 . TeleManagement Forum 2003 GB922 Addendum 3 v3. For a limited period around February 14th.n 0...SID Model ....Product Offering . boxed in pairs and accompanied by two champagne glasses. if product offerings are bundled together. The pricing policy mechanism is represented in this model by ‘term’. When a price has been created. the overall price will not necessarily be the combination of component list prices and pricing policy will be required.1 . For a simple product offering. the amount of profit depends upon both the original pricing of the product and the eventual terms of the sales agreements struck for that product offering.Addendum 3 – Product Page 10 Product Offering Terms The product offering is primarily the way to position products in the marketplace to create profit.g. it will appear as the list price for product offering in the product catalog. Terms are the conditions under which the product is offered to customers and product finance term is only one of many which may come into play. such as for bulk buying. this may also be the effective list price but. TeleManagement Forum 2003 GB922 Addendum 3 v3. The product offering price is based on both the basic cost to develop and produce products (see Product Specification) and the enterprise’s policy on revenue targets.SID Model . financial terms may also include acceptable methods of payment for this type of product. the SID model also includes product service term and product shipment term. In addition to a definition of the list price. this price may be further revised through discounting. depending upon their relationship (e. As examples of other types of Product term. This is modeled through agreement term. account) with the enterprise offering the product. The customer will refer to the list price in selecting a product but. loyalty and so forth. .n AgreementConsistsOf AgreementItemGovernedBy 0...6 Product Offering Terms TeleManagement Forum 2003 GB922 Addendum 3 v3.n 1 0.n (f rom Agreement ABE) Figure Pr.n AgreementTermOrCondition AgreementGovernedBy (f rom Agreement ABE) 1 0.n 0.n BusinssI nteractionItem InvolvesProductOffering Agreem entTermOrCond itio nRealizedVia 0.n BusinessInteractionItem Agreement (from Business Interaction ABE) (f rom Agreement ABE) 0.n 0.....Addendum 3 – Product Page 11 ProductOfferingTerm ProdOfferAgreementRequirementsRepresentedAs ProductOffering 0.n AgreementItem 0.1 ....SID Model .1 0. When an enterprise agrees to deliver a product to a customer. which defines the product delivered to the customer (see Product below). The Product Configured comprises the detail of the Product Configured Properties selected by the customer.6 below). there is a significant amount of information that needs to be recorded to implement that product on the provider’s infrastructure or resources and to activate the Service. they may also have a number of options to select from. These are associated with the Product Offering and modeled in Product Configured (see Figure Pr.SID Model . This is modeled in Product and associated entities below.Addendum 3 – Product Page 12 Product/Product When the customer makes a selection.1 . TeleManagement Forum 2003 GB922 Addendum 3 v3. . but they may also be an agent or employee of the customer where that customer is a large organization.. it may be branded/badged as coming from another provider or it may be re-branded/badged as the first provider’s product. rather than owns.n 0.n validFor name ProdCharDefinesTheConfigurationOf 1 description 0....n 0..SID Model .7 . TeleManagement Forum 2003 GB922 Addendum 3 v3.n productStatus productSerialNumber validFor : TimePeriod ProductBundleComprisedOf PartyRoleProductInvolvement (f rom Product ABE) 0.n ProductOfInterestTo 0.Product Entities Product offerings may be obtained by the customer in a number of ways: some products are equipment obtained directly into the possession of the customer but some are services provided across the provider’s resources and which the customer accesses and uses... we are talking about a realization of the Product offering that is based on a standard Product Specification.n ResourceRolePlays 1 1 PartyRole ResourceRole (f ro m Rol es ) (from Resource Entities) Figure Pr.n 0.Addendum 3 – Product Page 13 Place ProductSpecCharac teristicValue Product Offering (from Product Specification ABE) (f ro m P rod uct Off erin g A BE) (from Entities) 0.. In some cases. The user may be the signatory to an agreement. a provider may give the customer access to a product resident on a third party’s resources.1 .n ProductCharacteristic productCharacteristicValue 0.n 1 0.... We are also talking about the user/recipient who is entitled to use the product.n ProdSpecCh arDescri b esProdChara cte ri stic 0..1 ProductLocatedVia ProdOfferDescrib es ProductRefe rences ProdSpecCharValueInstantiatedAsProductCharacteristic 0... particularly if the customer is an Individual.1 ProductSpecCharacteristic (from Product Specification ABE) 0. The product that the customer has obtained is not truly realized until it is in use. Whichever of these is applicable. This is represented by the ProductInvolvementRole business entity and it’s productInvolvementRole attribute.n 0. Where a third-party product is involved..n 0.n Product ProductInvolvementRole 0. once the customer is using the product.1 PartyRolePlays ProductBundle ProductComponent productInvolvementRole validFor ResourceRoleProductInvolvement (f ro m P ro duc t ABE ) 0. each of which is made up of a single component or a composite of a number of components. will have an activation cost. A future phase of the SID project will incorporate Billing use case support in this model. Each of these elements must be described in order to paint an accurate picture of the overall price charged for any product offering.Addendum 3 – Product Page 14 Product/Product Offering/Product Offering Price Note: This model has not been validated against requirements of a Billing application. A simple price could be the charge associated with the monthly rental of a cable modem. Or. a monthly cost. It might also include a corporate discount for business users. The price of a product offering or a bundle may be simple or quite complex. for example. The Product Price Model presented here has been constructed using Order Fulfillment use cases.SID Model . TeleManagement Forum 2003 GB922 Addendum 3 v3. as illustrated in the figure below. This part of the SID model presents a set of components that can be combined to offer a complete and accurate description of the price charged for an offering. The Product Offering Price model employs the composite/component modeling pattern used throughout the SID to represent simple and complex prices. and some sort of promotional component. a price could encompass many different components. a cost for extra minutes. A typical introductory wireless offering. A secondary consideration is to define those components in such a way that they can be readily implemented in a typical billing system. a number of free minutes.1 . A product offering may have any number of prices. n ProductOfferingPrice name description 0. Under.8 – Product Offering Price Figure Pr..P1 also shows an association between ProductOfferingPrice and PriceEvent.Addendum 3 – Product Page 15 ProductOffering (f rom Product Of f ering ABE) 0.. the creation of a charge associated with a ProductOfferingPrice may be triggered by multiple events.n CompositeProdOfferPrice ComponentProdOfferPrice priceType quantity : Quantity currencyType Figure Pr. For example.n validFor : TimePeriod 0.or under-usage of a service.n PriceEvent CompositeProdOfferPriceComprisedOf 0.. a penalty (ProductOfferingPrice) may be triggered by over.1 .. For example.SID Model .n ProdOfferValuedByPrice 0.and over-usage are represented as two separate PriceEvent entity instances.. The PriceEvent business entity represents an occurrence (happening) or schedule that triggers the creation of a billing charge for a product offering. In some cases.. TeleManagement Forum 2003 GB922 Addendum 3 v3.n Compone ntProdOfferPri ceGoverned By 0. a price event instance may represent the end of a month when monthly recurring billing charges are created. . A component may represent the amount charged to a party playing a role. ProductOffering (f rom Produc t Of f er ing ABE) 0.n Produ ctC atalog (f rom Product Of f ering ABE) 0.. The figure below depicts the associations a ProductOfferingPrice has with these business entities...n ProdOfferingPub licizedIn 0..n Geographic Area (f rom Geographic Place) 0.. Or. For example.n ProdCatalogProdOffer + vali dFor : Tim ePeriod ProdOfferValuedByPrice 0.9 – Product Offering Price’s Associations With Other Business Entities Each component of a ProductOfferingPrice can take on one of two forms.1 ...n ProdOfferPriceAvailab leIn 0. or in certain GeographicAreas.Addendum 3 – Product Page 16 The price paid for a product offering may appear in ProductCatalogs.n 1 ProductOfferingPrice name description validFor : TimePeriod 0.n DistributionChannel (f rom Sales Channel ABE) Figure Pr. a component may represent an adjustment TeleManagement Forum 2003 GB922 Addendum 3 v3.n ProdOfferPri ceAdvertisedAs 0 . may be offered via certain DistributionChannels.. a monthly internet connection fee.n ProdOfferPriceMadeAvailab leVia 0.SID Model . an installation allowance of $49.SID Model .10 – Product Offering Price Components TeleManagement Forum 2003 GB922 Addendum 3 v3.95 to the first month’s bill...n ProdOfferPriceChargeImpactedBy Figure Pr. The figure below depicts the two types of component product offering prices....n ProductOfferingPrice name description 0.n ComponentProdOfferPriceGovernedBy 0... For example.n Composi teProdOfferPrice ComponentProdOfferPrice priceType qua ntity : Quantity cu rrencyType ProdOfferPri ceCharge 0.Addendum 3 – Product Page 17 that will be made to the amount charged.n ProdOfferValuedByPrice 0.n PriceEvent CompositeProdOfferPriceComprisedOf 0..n ProdOfferPriceAlteration .n validFor : TimePeriod 0.1 0. ProductOffering (f rom Product Of f ering ABE) 0. which offsets an installation charge. which have different prices for evening minutes and anytime minutes. A representative set of these types of charges is shown in the figure below. This could include plans. or yearly. such as an activation fee or installation fee. quarterly. A 10 cents a minute for long distance plan is one example. An example is the cost of a cell phone handset.1 . such as • Recurring Charge – A recurring charge is levied repeatedly. • Tariff Usage – Tariff usage describes a rate where there are different charges for different types of events. The Product Price Model provides a framework into which other types of charges can easily fit. • One Time Charge – A one time charge is levied once. An example would be a monthly charge for long distance. The set by no means represents the complete set of charges that can be incurred for a product offering. • Alternate Price Charge – A price charged in lieu of another price. For example. This model distinguishes between simple usage and usage where the charge is described by a tariff. based on measuring events. This usage aggregates a number of simple usages.Addendum 3 – Product Page 18 Charges incurred for a product offering can take many different forms. such as monthly. It has a period. TeleManagement Forum 2003 GB922 Addendum 3 v3. purchasing two of a single product offering may result in a discounted price for both. • Simple Usage – Simple usage describes a rate where the charge is the same for all events. • Usage – A charge levied for usage. • Fee – A particular type of one time charge.SID Model . ..n OneTimeChargeProdOfferPriceCharge AlternateProdOfferPriceCharge SimpleUsageProdOfferPriceCharge RecurringChargeProdOfferPriceCharge TariffUsageProdOfferPriceCharge Figure Pr.Addendum 3 – Product Page 19 ComponentProdOfferPrice priceType quantity : Quantity currencyType ProdOfferPriceAlte ration ProdOfferPriceCharge 0.1 .11 – Types of Product Offering Price Charges TeleManagement Forum 2003 GB922 Addendum 3 v3.SID Model .n AlternatePriceChargeAppliedInLieuOf 0. Note: the unit and number are represented by the composite attribute quantity. • Allowance – An allowance is a number of something allowed before charging begins. and thus is associated with. the number of units as well as the period (per month. alterations made to charge(s) incurred for a ProductOffering can take many different forms. minutes. easily fit. Another example would be a minimum monthly charge. TeleManagement Forum 2003 GB922 Addendum 3 v3. one or more other ProdOfferPriceComponents.SID Model . The Product Price Model provides a framework into which other types of allowances can. A discount always applies to. The product offer price contains attributes that describe what the allowed unit is (i. such as • Discount – A discount is a reduction in price. like charges.1 . such as 50% off. 300 free minutes per month is an example of an allowance. A representative set of these types of allowances is shown in the figure below.e. per call). The set by no means represents the complete set of allowances for a product offering. So a discount would be 10 dollars off the installation fee or 50% off the per-minute rate. where a ten dollar per month recurring charge would be combined with a ten dollar allowance. dollars).Addendum 3 – Product Page 20 Similarly. It could be a flat fee such as 10 dollars or a percentage. 250 free local minutes per month. A simple wireless plan includes a 75 dollar phone. a 20 dollar monthly charge. a 50 dollar activation fee. and 25 cents a minute long distance.1 .Addendum 3 – Product Page 21 Co mpon entProdOfferPri ce priceType quantity : Quantity currencyType ProdOfferPriceAlteration ProdOfferPriceCharge DiscountProdOfferPriceAlteration AllowanceProdOfferiPriceAlteration Figure Pr.SID Model .12 – Types of Product Offering Price Adjustments Putting charges and allowances in a single example provides a complete view of a product offering price. The components are • A 75 dollar One Time Charge (charge) • A 50 dollar Fee (charge) • A 20 dollar Recurring Charge per month (charge) • A Tariff Usage comprising a 10 cent per minute Simple Usage and a 25 cent per minute Simple Usage (charge) TeleManagement Forum 2003 GB922 Addendum 3 v3. 10 cents a minute for additional minutes. The agreement is to waive the installation fee and provide a 20 percent discount on local minutes. This would manifest itself as: • A composite price that associated the 50 dollar Discount with the 50 dollar Fee • A composite price that associated the 20 percent Discount with the 10 cent per minute Simple Usage The complete ProductOfferingPrice model is shown in the figure below.SID Model . TeleManagement Forum 2003 GB922 Addendum 3 v3.Addendum 3 – Product • Page 22 An Allowance of 250 minutes (adjustment) Adding on to the example. which has a volume discount agreement with the service provider. suppose Sue is an employee of a company.1 . n 0........n 0.Addendum 3 – Product Page 23 ProductOffering ProdOfferingPub licizedIn ProductCatalog (f ro m P ro duc t Off er ing AB E) (f rom Product Of f ering ABE) 0.n (f ro m Prod uc t Off er ing Pr ice ABE ) 0.n AlternateProdOfferPriceCharge SimpleUsageProdOfferPriceCharge TariffUsageProdOfferPriceCharge Figure Pr.n 1 ProductOfferingPrice name descrip tion 0.....n ProdOfferValuedByPrice ProdOfferPriceAdvertisedAs 0.n ProdOfferPriceCha rge 0.n ComponentProdOfferPriceGovernedBy 0.n PriceEvent ProdOfferPriceAlteration Ch arge and Adj ustmen t subcl asses shown here are il lu strative only and. as such.n valid For : Ti me Peri od CompositeProdOfferPriceComprisedOf ProdOfferPriceMadeAvailab leVia DistributionChannel 0. OneTimeChargeProdOfferPriceCharge Recurring Ch argeProdOfferPriceCharge DiscountProdOfferPrice Alteration 0..n ProdCatalogProdOffer 0..13 – Complete Product Offer Price Model TeleManagement Forum 2003 GB922 Addendum 3 v3.n (f rom Sales Channel ABE) 0.1 AllowanceProdOfferiPrice Alteratio n .n ProdOfferPriceChargeImpactedBy 0.n CompositeProdOfferPrice ComponentProdOfferPrice priceType quantity : Quantity currencyType AlternatePriceChargeApplie dInLi euOf (f rom Geographic Place) 0... do not represe nt al l the p ossib le types of charges and adju stm ents that can exi st.n 0.n 0..n Geographic Area Prod OfferPriceAvailab l eIn 0.SID Model .. 15 Dec 2000 GB921 version 2.1. Second Edition ISBN 0-13-095004-1 http://www.pdf TeleManagement Forum 2003 GB922 Addendum 3 v3.com/apsupp/properties.1 .pdf Range http://martinfowler.cs.edu/~plop/plop99/proceedings/Arsanjani/provider3.com/ap2/timeNarrative.html Dealing with Properties by Martin Fowler http://www.org/pub/docs/formal/00-11-11. BT & Concert) version 3.Addendum 3 – Product Page 24 References Fowler-AP Fowler-Time Fowler-Properties Fowler-Range FowlerSpecification ACIA eTOM Metasolv Larman Arsanjani Hay OMG Analysis Patterns – Reusable Object Models by Martin Fowler ISBN 0-201-89542-0 http://martinfowler.martinfowler.pdf Advanced Data Model Patterns by David Hay ftp://ftp.SID Model .omg.com/articles.craiglarman.html Patterns for things that change with time http://martinfowler.5 Sales & Marketing Business Objects Document for TMF Applying UML and Patterns.com/ap2/range.uiuc.com/book_applying_2nd/Applying_2nd.html Alliance Common Information Architecture (AT&T.htm Service Provider: A Domain Pattern and its Business Framework Implementation http://stwww. Members of the collection may be offered in their own right. The condition of the product specification. planned.Addendum 3 – Product Page 25 Product Specification Business Entity Definition Business Entity Name Description Sources Related Business Entities ProductSpecification A detailed description of a tangible or intangible object made available externally in the form of a ProductOffering to Customers or other Parties playing a PartyRole. such as active. inactive. such as ProductCategories. ProductSpecifications may also exist within groupings. A ProductSpecification may consist of other ProductSpecifications supplied together as a collection.SID Model . description productNumber brand/Badge validFor lifeCycleStatus Description TeleManagement Forum 2003 Data Type Characteristics . An identification number assigned to uniquely identify the specification. Fowler ProductTemplate. MetaSolv. ProductLines. Permitted Values & Units Required/ Optional Required Required Required Optional Time Period Required Required GB922 Addendum 3 v3. ACIA. The period for which the product specification is valid. The manufacturer or trademark of the specification.1 Notes . A narrative that explains in detail what the product spec is. and ProductTypes. CrossSynonyms / ProductSpec References Aliases groupedBy ProductCatagory bundledInto CompositeProductSpecification involvedWith ProductSpecification incurs ProductSpecCost madeAvailableToTheMarketAs ProductOffering Business Rules Business Entity Attributes Definition Business Entity Name Attribute Name ProductSpecification name The name of the product specification. that is. which may be Composite or Atomic ProductSpecifications.SID Model . ACIA CrossSynonyms / References Aliases Subclass of ProductSpecification Atomic Product Specification Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules AtomicProduct Specification A type of ProductSpecification that does not have any subordinate ProductSpecifications. SID team CrossSynonyms / References Aliases Subclass of ProductSpecification TeleManagement Forum 2003 GB922 Addendum 3 v3.Addendum 3 – Product Page 26 Composite Product Specification Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules CompositeProductSpecification A type of ProductSpecification that is formed by aggregating other ProductSpecifications.1 . an AtomicProductSpecification is a leaf-level ProductSpecification. Addendum 3 – Product Page 27 Product Specification Relationship Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductSpecificationRelationship A migration. such as migration. MetaSolv CrossSynonyms / References Aliases definesAssociationsBetween ProductSpecification governedBy ProductSpecificationRelationshipPolicy Business Entity Attributes Definition Business Entity Name Attribute Name ProductSpecificationRelationship type A categorization of the relationship. dependency. dependency. substitution. exclusivity. or exclusivity relationship between/among ProductSpecifications. The period for which the relationship is applicable. validFor Description TeleManagement Forum 2003 Data Type Characteristics. ACIA. Permitted Values & Units Required/ Optional Required Time Period Required GB922 Addendum 3 v3.1 Notes . substitution.SID Model . Money Required Time Period Required validFor TeleManagement Forum 2003 Characteristics .Addendum 3 – Product Page 28 Product Specification Cost Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductSpecificationCost A monetary amount assigned to a ProductSpecification that represents the cost to the business to plan. and implement the ProductSpecification. The period during which the cost is applicable. market.SID Model . ACIA CrossSynonyms / References Aliases assignsCostValueTo ProductSpecification Business Entity Attributes Definition Business Entity Name Attribute Name ProductSpecificationCost Description Data Type costToBusiness The monetary amount that represents the cost. Permitted Values & Units Required/ Optional GB922 Addendum 3 v3.1 Notes . develop. Addendum 3 – Product Page 29 Product Specification Type Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductSpecificationType A classification that groups ProductSpecifications that share common characteristics. Permitted Values & Units Required/ Optional GB922 Addendum 3 v3. A narrative that explains in detail what the product spec is.1 Notes .SID Model . ACIA CrossSynonyms / References Aliases categorizes ProductSpecification Business Entity Attributes Definition Business Entity Name Attribute Name ProductSpecificationType Description Data Type type The name of the product specification type. String Required String Required description TeleManagement Forum 2003 Characteristics . Minor Required/ Optional Required Required Optional Date Required Time Period Optional GB922 Addendum 3 v3. The period during which the version is applicable. ACIA. Permitted Values & Units Major.1 Notes . String description ProdSpecRevision Date validFor A number that represents the occurrence of the version in the sequence of versions. A narrative that explains the reason for the version’s creation. The form represents differences in properties that characterize a ProductSpecification. TeleManagement Forum 2003 Characteristics .Addendum 3 – Product Page 30 Product Specification Version Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductSpecificationVersion A particular form or variety of a ProductSpecification that is different from others or from the original.SID Model . The date the version was created. Fowler CrossSynonyms / References Aliases refinesTheDefintionOf ProductSpecification definedBy ProductSpecProperty Business Entity Attributes Definition Business Entity Name Attribute Name ProductSpecificationVersion Description Data Type ProdSpecRevision Type prodSpecRevision Number The significance of the revision. that are not enough to warrant creating a new ProductSpecification. Fowler ProductSpecificationProperty CrossSynonyms / References Aliases takesOn ProductSpecCharacteristicValue references ProductSpecificationCharacteristic Business Entity Attributes Definition Business Entity Name Attribute Name ProductSpecificationCharacteristic Description Data Type Name A word. or can be derived from a formula (for example.1 Required/ Optional Notes . such as color. Certain characteristics. Permitted Values & Units GB922 Addendum 3 v3. A narrative that explains the characteristic. String Required String Optional Description TeleManagement Forum 2003 Characteristics.SID Model . sensitivity of 100-240 mV). (for example. MetaSolv. The characteristic can be take on a discrete value.Addendum 3 – Product Page 31 Product Specification Characteristic Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductSpecificationCharacteristic A characteristic quality or distinctive feature of a ProductSpecification. such as color. ACIA. term. or phrase by which the characteristic is known and distinguished from characteristics. usage time (hrs) = 30 – talk time *3). may be configured during the ordering or some other process. can take on a range of values. ACIA ConfigurableProductSpec CrossSynonyms / Property References Aliases subclass of ProductSpecCharacteristic Related Business Entities Business Rules TeleManagement Forum 2003 GB922 Addendum 3 v3. whose may be assigned during the ordering or some other process. such as color.Addendum 3 – Product Page 32 Configurable Product Spec Characteristic Business Entity Definition Business Entity Name ConfigurableProduct SpecCharacteristic Description Sources A type of ProductSpecCharacteristic.SID Model .1 . 1 Required if the type is discrete One of from or to values required if type is range. .Addendum 3 – Product Page 33 Product Spec Characteristic Value Business Entity Definition Business Entity Name ProductSpecCharacteristic Value Description Sources A number or text that can be assigned to a ProductSpecCharacteristic. The low range value that a characteristic can take on. The period of time for which a value is applicable.SID Model . A discrete value that the characteristic can take on. Permitted Values & Units Discrete. String prodSpecCharValue From prodSpecCharValue To validFor TeleManagement Forum 2003 Characteristics . One of from or to values required if type is range. The upper range value that a characteristic can take on. range derived Required/ Optional Notes Required String Optional String Optional String Optional Time Period Optional GB922 Addendum 3 v3. SID Team CrossReferences takenOn by ProductSpecCharacteristic describes ProductSpecification assignedTo Product Related Business Entities Business Rules Synonyms / Aliases ProductSpecPropertyValue Business Entity Attributes Definition Business Entity Name ProductSpecCharacterisitic Value Attribute Name Description Data Type prodSpecCharValue Type prodSpecCharValue A kind of value that the characteristic can take on. ProductOffering may represent a simple offering of a single ProductSpecification or could represent a bundling of one or more other ProductOffering. and made available in one or more Places. ACIA. The name of the offering.Addendum 3 – Product Page 34 Product Offering Business Entity Definition Business Entity Name Description Sources Related Business Entities ProductOffering The presentation of one or more ProductSpecifications to the marketplace for sale. A narrative that explains what the offering is. CrossSynonyms / References Aliases makesAvailable ProductSpecification references ProductOffering bundleInto BundledProductOffering soldAt ProductOfferingPrice targets MarketSegment appearsIn ProductCatalog supports marketStrategy availableIn Place offeredVia DistributionChannel Business Rules Business Entity Attributes Definition Business Entity Name Attribute Name ProductOffering id A unique identifier for the ProductOffering. name description validFor status Description TeleManagement Forum 2003 Data Type Characteristics . A ProductOffering may target one or more MarketSegments. The period during which the offering is applicable. be included in one or more ProductCatalog. rental. or lease for a ProductOfferingPrice.1 Notes . presented in support of one or more ProductStrategies. active. The condition in which the offering exists.SID Model . MetaSolv. such as planned. obsolete. Permitted Values & Units Required/ Optional Required Required Optional Time Period Required Required GB922 Addendum 3 v3. that is. ACIA CrossSynonyms / References Aliases Related Business Entities Business Rules TeleManagement Forum 2003 GB922 Addendum 3 v3. The grouping may consist of other BundledProductOffering(s) or SimpleProductOffering(s).SID Model .1 . ACIA CrossSynonyms / References Aliases comprised of ProductOffering Simple Product Offering Business Entity Definition Business Entity Name Description Sources SimpleProductOffering A type of ProductOffering that does not have any subordinate ProductOfferings.Addendum 3 – Product Page 35 Bundled Product Offering Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules BundledProductOffering A type of ProductOffering that represents a grouping of ProductOfferings made available to the market. an SimpleProductOffering is a leaf-level ProductOffering. ACIA CrossSynonyms / References Aliases presents ProductOffering offeredVia DistributionChannel Business Entity Attributes Definition Business Entity Name Attribute Name ProductCatalog id A unique identifier for an offering in the catalog.SID Model . with prices and illustrations. A categorization of an entry in the catalog. The period during which the catalog is applicable. ProductCatalogs can be used by Customers during a self-care ordering process and may be used across one or more DistributionChannels.Addendum 3 – Product Page 36 Product Catalog Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductCatalog A list of ProductOfferings for sale. book. such as web. type validFor Description TeleManagement Forum 2003 Data Type Characteristics . for example in book form or on the web.1 Notes . Permitted Values & Units Required/ Optional Required String Required Time Period Optional GB922 Addendum 3 v3. discounted. MetaSolv CrossSynonyms / References Aliases values ProductOffering Business Entity Attributes Definition Business Entity Name Attribute Name ProductOfferingPrice Description Data Type type A categorization of the price. that is asked for when a ProductOffering is bought.1 Notes . or leased. usually of money. ACIA.Addendum 3 – Product Page 37 Product Offering Price Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductOfferingPrice An amount. The price is valid for a defined period of time and may not represent the actual price paid by a customer. such as list. The period during which the price is applicable. Permitted Values & Units Required/ Optional GB922 Addendum 3 v3. String Required Money Time Period Required Optional price validFor TeleManagement Forum 2003 Characteristics . rented.SID Model . lowest allowable The amount asked for the offering. ACIA CrossSynonyms / References Aliases specifiesConditionsGoverning ProductOffering appearsAs AgreementTermOrCondition TeleManagement Forum 2003 GB922 Addendum 3 v3.1 . ProductOfferingTerm include ProductOfferingFinancialTerm.SID Model . and ServiceTerm.Addendum 3 – Product Page 38 Product Offering Term Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductOfferingTerm A condition under which a ProductOffering is made available to Customers. which includes such things as acceptable methods of payment. ShipmentTerm. ProductSpecificationCharacteristic(s) in part define the Product. such as planned. term.1 Notes . appearing as a BusinessInteractionItem. CrossSynonyms / References Aliases createdUsing ProductOffering involves BusinessParticipant appearsAs BusinessInteractionItem definedBy ProductCharacteristic realizedAs Service realizedAs Resource Business Rules Business Entity Attributes Definition Business Entity Name Attribute Name Product Description Data Type Name A word. A Product is realized as one or more Service(s) and/or Resource(s). An explanation of what the product is. or phrase by which the product is known and distinguished from other products. or other interested Party playing a PartyRole. designed. The period during which the product is applicable. activated. each of a series of identical products. String Optional String String Optional Optional String Required Time Period Required Description productSerialNumber productStatus validFor TeleManagement Forum 2003 Characteristics . Permitted Values & Units Required/ Optional GB922 Addendum 3 v3.Addendum 3 – Product Page 39 Product Business Entity Definition Business Entity Name Description Sources Related Business Entities Product A ProductOffering procured by a Customer. and usually marked on. The condition of the product.SID Model . A set of identifying characters and/or numbers assigned to. which could take the form of a Agreement. disconnected. that is. ACIA CrossSynonyms / References Aliases Related Business Entities Business Rules TeleManagement Forum 2003 GB922 Addendum 3 v3. a Product Component is a leaf level Product.Addendum 3 – Product Page 40 Product Bundle Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductBundle A type of Product that is comprised of other Product(s).SID Model .1 . ACIA CrossSynonyms / References Aliases comprisedOf Product Product Component Business Entity Definition Business Entity Name Description Sources ProductComponent A type of Product that has no subordinate Product(s). The other Product(s) may be ProductBundle(s) or ProductComponent(s). SID Model . Permitted Values & Units Required/ Optional Notes Optional Required if the association there is an association with ProductSpecCharacteristic only. GB922 Addendum 3 v3. Time Period TeleManagement Forum 2003 Characteristics .1 .Addendum 3 – Product Page 41 Product Characteristic Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductCharacteristic A value of a ProductSpecCharacteristic chosen for a Product that further defines what the Product is. String validFor The period for which the characteristic value is applicable. ACIA CrossSynonyms / References Aliases chosenFor Product describedBy ProductSpecCharacteristic instantiationOf ProductSpecCharacteristicValue Business Entity Attributes Definition Business Entity Name Attribute Name ProductCharacteristic Description Data Type productCharacteristic Value A fact that describes a Product. Permitted Values & Units Required/ Optional GB922 Addendum 3 v3.1 Notes . subscriber. such as a user.Addendum 3 – Product Page 42 Product Involvement Role Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductInvolementRole A role a Party or Resource plays in the relationship with a Product. owner. SID team CrossSynonyms / References Aliases representsTheInvolvementOf BusinessParticipant involves Product Business Entity Attributes Definition Business Entity Name Attribute Name ProductInvolvementRole Description Data Type productInvolvementRole A part a Party or Resource plays in its involvement with a product.SID Model . String Required Time Period Optional validFor TeleManagement Forum 2003 Characteristics. The period of time during with the business participant is involved with the product. and so forth. CrossSynonyms / References Aliases ResourceRoleProductInvolvment: PlayedByResourceRole TeleManagement Forum 2003 GB922 Addendum 3 v3. lessor. and so forth.Addendum 3 – Product Page 43 Party Role Product Involvement Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProductRoleProductInvolvement A PartyRole involved with a Product. CrossSynonyms / References Aliases ProductRoleProductInvolvement: PlayedByPartyRole Resource Role Product Involvement Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ResourceRoleProductInvolvement A ResourceRole involved with a Product. lessor.1 . owner. and so forth.SID Model . The involvement may be a subscriber. The involvement may be a subscriber. The period for which the price is valid. A narrative that explains in detail the semantics of this component.1 Notes .SID Model . description validFor Description TeleManagement Forum 2003 Data Type Characteristics . Joule Software model CrossSynonyms / MetaSolv Software model References Aliases ProductOfferingPrice: AppliesTo ProductOffering Advertise As ProdCatalogProdOffer Governed By PriceEvent Made Available Via DistributionChannel Available In Geographic Area Business Rules Business Entity Attributes Definition Business Entity Name Attribute Name ProductOfferingPrice name A short descriptive name such as “affinity discount”. usually of money. rented. that is asked for or allowed when a ProductOffering is bought.Addendum 3 – Product Page 44 Business Entity Definition Business Entity Name Description Sources Related Business Entities ProductOfferingPrice An amount. Permitted Values & Units Required/ Optional Required Optional Time Period Required GB922 Addendum 3 v3. The price is valid for a defined period of time and may not represent the actual price paid by a customer. or leased. Addendum 3 – Product Page 45 Composite Product Offer Price Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules CompositeProdOfferPrice A ProductOfferingPrice that is made up of parts.1 . The parts may be other CompositeProdOfferPrices or ComponentProdOfferPrices.SID Model . Joule Software model CrossSynonyms / MetaSolv model References Aliases CompositeProdOfferPrice: Composed Of ProductOfferingPrice TeleManagement Forum 2003 GB922 Addendum 3 v3. Quantity currencyType TeleManagement Forum 2003 Description Data Type Characteristics. A number representing the value of this component and units (such as each) of the price. discount. It could be a price. allowance.Addendum 3 – Product Page 46 Component Product Offer Price Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ComponentProdOfferPrice Part of a ProductOfferingPrice representing a single element of the price. Its meaning depends on the priceType. Subclasses further define these elements. The currency in which this price is defined. a rate.1 Notes . and so forth. penalty. or a discount. Joule Software model CrossSynonyms / References Aliases ProdOfferPriceComponent: Defines ProductOfferingPrice Business Entity Attributes Definition Business Entity Name Attribute Name ComponentProdOfferPrice PriceType A category that describes the price. Permitted Values & Units Required/ Optional Required Quantity Required Required GB922 Addendum 3 v3. such as recurring.SID Model . or leased. that modifies a price charged for a ProductOffering. Joule Software model CrossSynonyms / MetaSolv Software model References Aliases ProdOfferPriceAlteration: Impacts ProdOfferPriceCharge TeleManagement Forum 2003 GB922 Addendum 3 v3. usually of money.Addendum 3 – Product Page 47 Product Offer Charge Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProdOfferCharge An amount. Joule Software model CrossSynonyms / MetaSolv Software model References Aliases ProdOfferCharge: Impacted By ProdOfferAlteration Replaced By AlternateProdOfferCharge Product Offer Price Alteration Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProdOfferPriceAlteration An amount.1 .SID Model . usually of money. rented. that is asked for when a ProductOffering is bought. Addendum 3 – Product Page 48 Product Catalog Product Offer Business Entity Definition Business Entity Name Description Sources Related Business Entities Business Rules ProdCatalogProdOffer The appearance of a ProductOffering in a ProductCatalog. Permitted Values & Units Required/ Optional Required GB922 Addendum 3 v3.SID Model . CrossReferences ProductCatalogProductOffer: PublicationOf ProductOffering in ProductCatalog Synonyms / Aliases Business Entity Attributes Definition Business Entity Name Attribute Name ProdCatalogProdOffer Description Data Type validFor The period during which the ProductOffering appears in the ProductCatalog. TimePeriod TeleManagement Forum 2003 Characteristics .1 Notes .