Service Analyzer User Guide Bobcat Tools

Service AnalyzerUser Guide LOADER EXCAVATOR TOOLCAT™ UTILITY WORK MACHINES VersaHANDLER® ATTACHMENTS 6989572 (1-12) Printed in U.S.A. © Bobcat Company 2012 CONTENTS REMOTE START TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-01 DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-01 SYSTEM DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-01 CONTROLLER PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-01 SERVICE ANALYZER POP-UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-01 ALPHABETICAL INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .INDEX-01 1-1 Service Analyzer User Guide 1-2 Service Analyzer User Guide . . 10-10-1 REMOTE START TOOL (SERVICE TOOL) KIT . . . . . . . . . . . . . . . . . . . . REMOTE START TOOLS REMOTE START TOOL KIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-12 10-01 Service Analyzer User Guide . .MEL1563 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20-1 CONNECTING AND USING REMOTE START TOOL . . . . . . . . . 10-30-1 Using Remote Start Tool (Loaders) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-10 Connector Location (VersaHANDLER®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20-1 Remote Start Tool (Service Tool) . . . . . . . . . . . . . . . 10-30-2 Connector Location (Toolcat™ Utility Work Machine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-8 Using Remote Start Tool (Excavator) . 10-30-6 Connector Location (Excavator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7003031 . . . . . 10-30-4 Using Remote Start Tool (Toolcat™ Utility Work Machine) . . . . . . . . . . . . . . . . . . . . 10-10-1 Remote Start Tool . . . . . . . . . . . 10-30-11 Using Remote Start Tool (VersaHANDLER) . . . . . . . . . . . . 10-30-1 Connector Location (Loaders) . . . . . 10-02 Service Analyzer User Guide . Used to enable and disable the brake.(Item 2) [Figure 10-10-2]. To use the Remote Start Tool with the Service PC. To connect the Remote Start Tool to the machine. Service Tool Harness (MEL1565) . NOTE: See Connector Location / Using Remote Start Service Tool Harness Communicator (Computer Tool for the Remote Start Tool connector Interface) (MEL1566) . connect the Service Tool Harness Communicator Deluxe Panel Upgrade Harness . (Computer Interface) to the Interface port. NOTE: Not all machines support starting through the Remote Start Tool. Make sure that it is compatible with your Service PC operating system. continue to press the switch after 1 the engine has stopped. KEY SWITCH . Used to connect G and K Series Loader Deluxe NOTE: The Service Tool Harness Communicator Panels to update software. and check to see that it is listed as an approved adapter on BobcatNet.(Item 3) [Figure 10-10-2]. a USB To Serial Adapter may be used.(Item 1) [Figure 10-10-2]. Used to connect the Service Tool Harness Communicator Remote Start Tool (MEL1563) .(Item 4) [Figure 10-10-2]. Used to turn 4 the Service Tool on and begin communicating with the machine. connect the Service Tool Harness to the 7 pin Remote 10-1].(Item 1) [Figure 10-10.REMOTE START TOOL KIT . Used to connect the Remote Start Tool to the Start Tool Connector on the machine. Pressing and holding will release the auxiliary pressure.(Item 4) [Figure 10. 5 NOTE: If a Serial Port is not available on the Service PC. 10-1]. To relieve the pressure. When the switch is Remote Start Tool illuminated. NOTE: With the engine running. MAX FLOW / VAR FLOW . switch will cycle from maximum flow to variable flow. 4 3 2 1 P16117 10-10-1 Service Analyzer User Guide . (Computer Interface) and the Interface Port Figure 10-10-2 are keyed and can be connected in one position only. Used location.MEL1563 TRACTION LOCK SWITCH . machine.com. The Remote Start Tool is required when the service technician is checking the hydraulic / hydrostatic system.(Item 2) [Figure 10. Figure 10-10-1 PRESSURE RELEASE .(Item 5) [Figure 10-10-2]. C100715 INTERFACE PORT . and also turns the auxiliary hydraulics on / off. adjusting the steering linkage.(Item 3) [Figure 10-10-1]. to connect the Remote Start Tool to the Service PC. The Key Switch can also be used to start the 3 machine. Remote Start Tool. and performing electrical Used to activate the auxiliary hydraulics. traction lock override is enabled. The wheels or tracks are now able to turn. pushing and holding 2 the pressure release switch will cause the engine to stop in three seconds. Pressing the diagnostics. (Computer Interface) between the Service PC and the 1]. 10-10-2 Service Analyzer User Guide . 10-20-1 Service Analyzer User Guide .(Item 2) [Figure 10-20-2].(Item 8) [Figure 10- 20-2]. Used to turn the Service Tool on and begin communicating with the Figure 10-20-1 machine. Used to stop the 7003031 Service Tool from communicating and stop the machines engine. Computer Service Tool Harness (6689746) . 5 3 6 4 2 7 8 C-76439 The Service Tool (Item 1) [Figure 10-20-2] has five buttons. The gear icon will illuminate and blink when the RUN key is pressed and the loader is communicating with the service tool. Auxiliary Hydraulics and Start 1]. and connect the other end to the BOSS® Controller on an “F” series Loader. Used to connect the Remote Start Tool Tool for the Remote Start Tool connector to the Service PC. When the button is illuminated.(Item 2) [Figure 10. 2 TRACTION LOCK OVERRIDE . Used to connect the Remote Start Tool to the Communication Port on the Remote Start Tool. Service Tool Harness (6689747) . To use the Remote Start Tool with the Service PC. Used to connect the Remote Start Tool Port on the Remote Start Tool. NOTE: Not all machines support the Traction Lock Remote Start Tool (7003030) . MACHINE COMMUNICATION . traction lock override is enabled. Used to enable and disable the brake.com. 3 SERVICE PC COMMUNICATION .(Item 3) [Figure 10-20-2]. STOP .(Item 3) NOTE: See Connector Location / Using Remote Start [Figure 10-20-1].(Item 4) connect the Computer Service Tool Harness to the Serial [Figure 10-20-1].(Item 5) [Figure 10-20- 2]. Used to start the 1 4 machine. The computer icon will illuminate and blink when C100716 the remote start tool (service tool) is transmitting data to and from the computer. location. START . and check to see that it is listed as an approved adapter on BobcatNet. to the Serial Port on the Service PC. The wheels or tracks are now able to run.(Item 7) [Figure 10-20- 2]. and machine. To connect the Remote Start Tool to the machine.(Item 6) [Figure 10-20-2]. Used to enable and disable the auxiliary hydraulics. connect the Service Tool Harness to the Machine 20-1]. Override.(Item 4) [Figure 10-20-2].(Item 1) [Figure 10-20. BOSS® Service Tool Harness (6689745) . connect the other end to the 7 pin Remote Start Tool Connector on the machine. Remote Start Tool (Service Tool) RUN .REMOTE START TOOL (SERVICE TOOL) KIT . AUXILIARY HYDRAULICS . a USB To Serial Adapter may be used. Make sure that it is compatible with your 1 Service PC operating system. NOTE: If a Serial Port is not available on the Service Figure 10-20-2 PC. Functions. 10-20-2 Service Analyzer User Guide . and attachment operational diagnostics only. 10-30-1 Service Analyzer User Guide . damage or corrosion when not in use. When the remote start procedure is completed. 2] is used for attachment ACD upgrades or 1] or the attachment control harness. if connected. and disconnect the Loader Service Tool Harness from the Remote Start Tool. The main connector (Item 1) [Figure 10-30-2] is always used for connection The Remote Start Tool Connector is usually located to the loader harness. above the battery on loaders. This connect the Loader Service Tool Harness from the connector has a cap attached to it to prevent Remote Start Tool. replace the loader harness connector cap (Item 1) [Figure 10-30- 1] or the attachment control harness if connected.CONNECTING AND USING REMOTE START TOOL Figure 10-30-2 Connector Location (Loaders) Figure 10-30-1 2 1 1 P-90976 NOTE: The Remote Start Tool (Service Tool) C-90973 connection harness has two connectors (Item 1) and (Item 2). The second connector (Item 2) [Figure 10-30- Remove the loader harness cap (Item 1) [Figure 10-30. it is possible to start the loader by turning the key switch (Item 4) [Figure 10-30-3] to the Start position or by pressing the START button (Item 3) [Figure 10-30-4]. Turning Off The Remote Start Tool. the engine can be started from the operator panel inside the cab. • Remove the operator panel key (key switch). The preferred method for turning on the Remote Start • Check that wheels or tracks are clear. for example calibrations and Starting The Loader With The Remote Start Tool.48 “Key Switch Multiple” or M7748 “Key Switch Multiple” will occur. NOTE: It is also possible to turn on the Remote Start • See machine Service Manual for more Tool on by using the Loader Key switch (Standard instructions. 5 3 On the Remote Start Tool. but certain features of Service Analyzer will not function correctly. it will be called out. 10-30-2 Service Analyzer User Guide . With the Remote Start Tool ON. updating of controllers.CONNECTING AND USING REMOTE START TOOL (CONT’D) Using Remote Start Tool (Loaders) WARNING Figure 10-30-3 UNAUTHORIZED AND UNEXPECTED ENGINE STARTUP CAN CAUSE SERIOUS INJURY OR DEATH With the 7-pin connector plugged into the machine and Remote Start Tool Key Switch in the OFF position. Tool is by turning the Remote Start Tool Key (Item 4) • Cab ignition must be in the “STOP” position to [Figure 10-30-3] to the Run position. and both the Loader and the Remote 4 2 Start Tool will need to be turned off before continuing. • Place the key switch of the Remote Start Tool in the RUN position to disconnect the operator panel from the start circuit. or pressing the Run / Enter button (Keyless W-2792-0409 Panel. 1 C-76439 WARNING Turning On The Remote Start Tool AVOID INJURY OR DEATH • Lift and block the machine. applicable). Panel). If this method has to be used for a procedure. lock 4 the keypad with a unique password (keyless) or otherwise disable the starter before working in 3 2 1 the engine area. W-2457-1110 P16117 Figure 10-30-4 NOTE: If both the Service Tool and the Loader are turned on an error code 77 . turn the key switch (Item 4) [Figure 10-30-3] to the Stop position or press the Stop button (Item 1) [Figure 10-30-4]. or pressing the Run start the engine with the Service Tool (if button (Item 2) [Figure 10-30-4]. To relieve auxiliary hydraulic pressure on the loader. Viewing the Left Hand Panel on the Loader is the only way to determine what flow type is active. NOTE: Some loaders only have variable flow. When the light is on. Remote Start Tool (Service Tool) (7003030) Press the Aux. Remote Start Tool (MEL1563) Press the TRACTION LOCK switch (Item 1) [Figure 10-30-3]. When the light is off. maximum flow and auxiliaries off. The lights will indicate which flow mode the Loader is in. This will cycle the auxiliaries on and off. the brakes are engaged. the auxiliaries are active. the brakes are released. maximum flow. When the light is off. Remote Start Tool (MEL1563) Press the MAX FLOW / VAR FLOW switch (Item 2) [Figure 10-30-3]. Loaders that have the selection of maximum flow and variable flow on the Left Hand Panel. 10-30-3 Service Analyzer User Guide . NOTE: Loaders that have maximum and variable flow selections on the Left Hand Panel. will cycle from variable flow. the auxiliaries are inactive. By repeatedly pressing the switch the Loader will cycle through variable flow. are also capable of relieving auxiliary hydraulic pressure using the Remote Start Tool (MEL1563) only. Relieving Auxiliary Hydraulic Pressure Through The Remote Start Tool. Remote Start Tool (Service Tool) (7003030) Press the TRACTION LOCK OVERRIDE button (Item 4) [Figure 10-30-4].CONNECTING AND USING REMOTE START TOOL (CONT’D) Using Remote Start Tool (Loaders) (Cont’d) Enabling / Disabling Auxiliary Hydraulics Through The Remote Start Tool. button (Item 5) [Figure 10-30-4]. press and hold the Pressure Release switch (Item 3) [Figure 10-30-3] until the loader shuts down. Enabling / Disabling The Traction Lock Solenoid Through The Remote Start Tool. When the light is on. The Remote Start Tool (Service Tool) will only display that the auxiliaries are on or off. and auxiliaries off. A7Y711001 & Above Connect the Service Tool harness to the Toolcat™ Utility Work Machine harness connector. P-66487 NOTE: Toolcat™ Utility Work Machines with an attachment control harness (7-pin or 14-pin). S/N A0W111001 & Above. replace access cover (Item 2) [Figure 10-30-6]. The connector (Item Figure 10-30-8 1) [Figure 10-30-5] is located in the cab on the passenger side near the fuse panel.CONNECTING AND USING REMOTE START TOOL Figure 10-30-7 (CONT’D) Connector Location (Toolcat™ Utility Work Machine) S/N 424711001 & Above. Toolcat™ Utility Work Machine harness. the Remove the six screws (Item 1) securing the floor attachment harness must be disconnected from the console access cover (Item 2) [Figure 10-30-6]. Machine harness. and connect the Service Tool Harness to the 2 Remote Start Tool Connector (Item 1) [Figure 10-30-8]. or reconnect the Floor Cover Removal instructions in the Service manual attachment control harness to the Toolcat™ Utility Work for the procedure. A00311001 & Above Figure 10-30-6 1 1 1 C-74704 On the passenger side. NOTE: The connector is located below the floor console When the remote start procedure is completed. Refer to the the Remote Start Connector cap. S/N A00211001 & Above. 520511001 & Above 1 Figure 10-30-5 2 P-66489 1 Lift the access cover (Item 1) and remove the cap (Item 2) [Figure 10-30-7] from the Toolcat™ Utility Work Machine harness connector. remove the floor console access cover. Connect the Service Tool Harness to the Toolcat™ Utility P-39588 Work Machine harness connector. 424811001 & Above. 10-30-4 Service Analyzer User Guide . This connector has a cap attached to it to prevent damage or corrosion when not in use. The main connector (Item 1) [Figure 10-30-9] is always used for connection to the utility work machine harness. 10-30-5 Service Analyzer User Guide . The second connector (Item 2) [Figure 10-30- 9] is used for attachment ACD upgrades or attachment operational diagnostics only.CONNECTING AND USING REMOTE START TOOL (CONT’D) Connector Location (Toolcat™ Utility Work Machine) (Cont’d) Figure 10-30-9 1 3 P-74705 NOTE: The Remote Start Tool (Service Tool) connection harness has two connectors (Item 1) and (Item 2). The preferred method for turning on the Remote Start • Check that wheels or tracks are clear. or press the Stop button (Item 1) [Figure 10-30-11]. and both the Toolcat™ Utility Work Machine and the Remote Start Tool will need to be turned off 4 2 before continuing. • See machine Service Manual for more NOTE: It is also possible to turn on the Remote Start instructions.CONNECTING AND USING REMOTE START TOOL (CONT’D) Using Remote Start Tool (Toolcat™ Utility Work Machine) WARNING Figure 10-30-10 UNAUTHORIZED AND UNEXPECTED ENGINE STARTUP CAN CAUSE SERIOUS INJURY OR DEATH With the 7-pin connector plugged into the machine and Remote Start Tool Key Switch in the OFF position. 10-30-6 Service Analyzer User Guide . Tool on by using the Toolcat™ Utility Work W-2792-0409 Machine Key switch (Standard Panel). 5 3 On the Remote Start Tool. • Remove the operator panel key (key switch). turn the key switch (Item 4) [Figure 10-30-10] to the Stop position. • Place the key switch of the Remote Start Tool in the RUN position to disconnect the operator panel from the start circuit. but certain features of Service Analyzer will not function correctly using for example calibrations and updating of controllers.48 “Key Switch Multiple” or M7748 “Key Switch Multiple” will occur. 3 W-2457-1110 2 1 P16117 NOTE: If both the Service Tool and the Toolcat™ Figure 10-30-11 Utility Work Machine are turned on an error code 77 . If this method has to be used for a procedure. Turning Off The Remote Start Tool. 1 C-76439 WARNING Turning On The Remote Start Tool AVOID INJURY OR DEATH • Lift and block the machine. it will be called out. or pressing the start the engine with the Service Tool (if Run button (Item 2) [Figure 10-30-11]. or pressing the Enter Code button (Keyless Panel). the engine can be started from the operator panel inside the cab. lock the keypad with a unique password (keyless) or otherwise disable the starter before working in 4 the engine area. Tool is by turning the Remote Start Tool Key (Item 4) • Cab ignition must be in the “STOP” position to [Figure 10-30-10] to the Run position. applicable). or by pressing the Start button (Item 3) [Figure 10-30-11]. When the light is off. the brakes are released. Remote Start Tool (MEL1563). button (Item 5) [Figure 10-30-11]. the auxiliaries are inactive.CONNECTING AND USING REMOTE START TOOL (CONT’D) Using Remote Start Tool (Toolcat™ Utility Work Machine) (Cont’d) Starting The Toolcat™ Utility Work Machine With The Remote Start Tool. Remote Start Tool (Service Tool) (7003030). Press the TRACTION LOCK switch (Item 1) [Figure 10-30-10]. Press the MAX FLOW / VAR FLOW switch (Item 2) [Figure 10-30-10]. This will cycle the auxiliaries on and off. Press the TRACTION LOCK OVERRIDDE button (Item 4) [Figure 10-30-11]. Press the Aux. Enabling / Disabling The Traction Lock Solenoid Through The Remote Start Tool. it is possible to start the machine by turning the Key Switch (Item 4) [Figure 10- 30-10] to the Start position. the brakes are engaged. When the light is off. Remote Start Tool (MEL1563). Enabling / Disabling Auxiliary Hydraulics Through The Remote Start Tool. Remote Start Tool (Service Tool) (7003030). the auxiliaries are active. 10-30-7 Service Analyzer User Guide . NOTE: Toolcat™ Utility Work Machines only have variable flow. When the light is on. When the light is on. With the Remote Start Tool On. NOTE: Excavators can not be started by using the remote start tool. Models 337 / 341 1 Figure 10-30-12 P-98952 Open right side cover. 1 NOTE: Make all connections with the key or keyless panel in the OFF position. Remove the cap (Item 1) [Figure 10-30-12] from the excavator harness connector. Open tailgate. Connect the service tool harness to the excavator harness connector. Remote Start Tool is a link between the excavator and the Service PC. N-23151 Connect the service tool harness communicator to the designated serial port on the Service PC. NOTE: Make all connections with the key or keyless panel in the OFF position. Connect the service tool harness to the excavator harness connector. Connect the service tool harness communicator to the designated serial port on the Service PC. 10-30-8 Service Analyzer User Guide .CONNECTING AND USING REMOTE START TOOL Models 435 (CONT’D) Figure 10-30-13 Connector Location (Excavator) The remote start tool is required when the service technician is checking the service codes. Remove the cap (Item 1) [Figure 10-30-13] from the excavator harness connector. Connect the service tool harness communicator to the designated serial port on the Service PC. Remove the cap (Item 1) [Figure 10-30-14] from the excavator harness connector.CONNECTING AND USING REMOTE START TOOL (CONT’D) Connector Location (Excavator) (Cont’d) Models All Others Figure 10-30-14 1 C100717 Open right side cover. 10-30-9 Service Analyzer User Guide . Connect the service tool harness to the excavator harness connector. NOTE: Make all connections with the key or keyless panel in the OFF position. it will need to be unlocked for the panel to remain on.Turn the key switch on. Keyless Panel . See SYSTEM SETUP & ANALYSIS in your Operation & Maintenance Manual. the Service Tool can only be used as an interface with the Service PC. 1 P16117 Figure 10-30-16 2 1 C-76439 Turning On The Remote Start Tool On the Excavator. 10-30-10 Service Analyzer User Guide . The buttons / switches on the Service PC have no function. Standard Panel .Press the STOP button. Keyless panel . turn the key switch (Item 1) Using Remote Start Tool (Excavator) [Figure 10-30-15] to the STOP position or press the STOP button (Item 1) [Figure 10-30-16]. Standard Panel .CONNECTING AND USING REMOTE START TOOL Turning Off The Remote Start Tool. NOTE: If the machine has a Locked Keyless Panel.Turn the key switch OFF.Press the Enter Code button. or press RUN (Item 2) [Figure 10-30-16]. NOTE: On Excavators. Figure 10-30-15 On the Excavator. (CONT’D) On the Remote Start Tool. Turn the Remote Start Tool Key switch (Item 1) [Figure 10-30-15] to Run position. S5046 Remove the rear cover (Item 1) [Figure 10-30-17] from the VersaHANDLER. located at the rear of the machine. 1 NOTE: The key switch on the machine operator panel must be in the off position or the Remote Start Tool will not communicate with the machine. Figure 10-30-18 2 1 3 S7089 Connect the Remote Start Tool connector (Item 1) to the machine frame harness (Item 2) [Figure 10-30-18]. The main connector (Item 1) [Figure 10- Connector Location (VersaHANDLER®) 30-18] is always used for connection to the VersaHANDLER harness. For machines with an attachment control harness. the attachment harness connector must first be disconnected from the VersaHANDLER® harness. Figure 10-30-17 The second connector (Item 3) [Figure 10-30- 18] is used for attachment ACD upgrades or attachment operational diagnostics only. 10-30-11 Service Analyzer User Guide .CONNECTING AND USING REMOTE START TOOL NOTE: The remote start tool connection harness has (CONT’D) two connectors (Item 1 and 3) [Figure 10-30- 18]. CONNECTING AND USING REMOTE START TOOL (CONT’D) Using Remote Start Tool (VersaHANDLER) WARNING Figure 10-30-19 UNAUTHORIZED AND UNEXPECTED ENGINE STARTUP CAN CAUSE SERIOUS INJURY OR DEATH With the 7-pin connector plugged into the machine and Remote Start Tool Key Switch in the OFF position, the engine can be started from the operator panel inside the cab. • Place the key switch of the Remote Start Tool in the RUN position to disconnect the operator panel from the start circuit. • Remove the operator panel key (key switch), lock the keypad with a unique password (keyless) or 4 otherwise disable the starter before working in 3 2 the engine area. 1 W-2457-1110 P16117 Figure 10-30-20 NOTE: If both the Service Tool and the VersaHANDLER® are turned on an error code 77 - 48 “Key Switch Multiple” or M7748 “Key Switch Multiple” will occur, and both the Toolcat™ Utility Work Machine and the 4 2 Remote Start Tool will need to be turned off before continuing. 5 3 Turning Off The Remote Start Tool. On the Remote Start Tool, turn the key switch (Item 4) [Figure 10-30-19] to the off position or press the STOP 1 button (Item 1) [Figure 10-30-20]. C-76439 WARNING Turning On The Remote Start Tool. AVOID INJURY OR DEATH The preferred method for turning on the Remote Start • Lift and block the machine. Tool is by turning the Remote Start Tool Key (Item 4) • Check that wheels or tracks are clear. [Figure 10-30-19] to the RUN position, or pressing the • Cab ignition must be in the “STOP” position to RUN button (Item 2) [Figure 10-30-20]. start the engine with the Service Tool (if applicable). NOTE: It is also possible to turn on the Remote Start • See machine Service Manual for more Tool on by using the VersaHANDLER Key instructions. switch (Standard Panel), or pressing the Enter W-2792-0409 Code button (Keyless Panel), but certain features of Service Analyzer will not function correctly using for example calibrations and updating of controllers. If this method has to be used for a procedure, it will be called out. 10-30-12 Service Analyzer User Guide CONNECTING AND USING REMOTE START TOOL (CONT’D) Using Remote Start Tool (VersaHANDLER) (Cont’d) Starting The VersaHANDLER® With The Remote Start Tool. With the Remote Start Tool On, it is possible to start the VersaHANDLER by turning the Key Switch to the START position (Item 4) [Figure 10-30-19] or by pressing the START button (Item 3) [Figure 10-30-20]. Enabling / Disabling Auxiliary Hydraulics Through The Remote Start Tool. Remote Start Tool (MEL1563). Press the MAX FLOW / VAR FLOW switch (Item 2) [Figure 10-30-19]. Remote Start Tool (Service Tool) (7003030). Press the Aux. button (Item 5) [Figure 10-30-20]. This will cycle the auxiliaries on and off. When the light is on, the auxiliaries are active. When the light is off, the auxiliaries are inactive. Enabling / Disabling The Traction Lock Solenoid Through The Remote Start Tool. Remote Start Tool (MEL1563). Press the TRACTION LOCK switch (Item 1) [Figure 10-30-19]. Remote Start Tool (Service Tool) (7003030). Press the TRACTION LOCK OVERRIDDE button (Item 4) [Figure 10-30-20]. When the light is on, the brakes are released. When the light is off, the brakes are engaged. 10-30-13 Service Analyzer User Guide 10-30-14 Service Analyzer User Guide . . . . . . . . . . . . . . . . . . . . . . . . 20-40-2 SERVICE ANALYZER OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-40-1 Description . . . . . . . . . . . . . . . . . . . . . . 20-40-1 Maintenance Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-40-1 Stored Service Codes . . . . . . . . . . . . . . . 20-20-1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-50-1 Descriptions . . . . . . . 20-30-1 Description . . . . . . . . . . . . . . . . . . . . . . . . DIAGNOSTICS STARTING SERVICE ANALYZER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-10-1 Bobcat Service Analyzer . . . . . . . . . . . . 20-50-1 20-01 Service Analyzer User Guide . . . . . . . 20-30-1 View Machine Vitals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-20-1 MONITOR . . . . 20-50-1 Changing Or Setting Default COM Port . . . . . . . . . . . . . . . . . . 20-30-1 WARNINGS . . . . . . . . . . . . . . . . . . . . 20-10-1 MAIN MENU . . . . . . . . . . . . . . . . . . . . . . . . . . 20-40-1 Vital Warnings And Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-02 Service Analyzer User Guide . Updating 10-1]. 20-10-1 Service Analyzer User Guide . diagnose or update the software in the machine. The UPDATE AVAILABLE icon will appear when the C100517 program in the machine is a outdated version. The UPDATE all controllers icon will update the machine with Double Click on the Service Analyzer icon [Figure 20. Click the RESCAN key and if the NOT FOUND again appears. refer to the POP-UP MESSAGES section. the controller has a problem and needs to be updated. If the IN ERROR icon appears. It is normal for NOT FOUND to be displayed for controllers that are not currently on the selected machine. check for a wiring problem. If an error or other pop-up screen is displayed. The UNPROGRAMMED icon will appear when a new controller is installed.STARTING SERVICE ANALYZER Figure 20-10-2 Bobcat Service Analyzer NOTE: To monitor. the controller software is recommended but not necessary. (Refer to the Remote Start section of the machines service manual) Figure 20-10-1 C100652 The Controller “FOUND” [Figure 20-10-2] will appear when the Service Analyzer is communicating with the machine. the current version installed on the Service PC. NOTE: If the machine is equipped with a known connected controller and the message NOT FOUND appears. the Service PC must be connected to the Remote Start Tool. 20-10-2 Service Analyzer User Guide . default COM port.MAIN MENU Description Figure 20-20-1 C100490 This is the main menu of Service Analyzer [Figure 20- 20-1]. hours (new controllers only) and enabling / disabling installed Options and Kits. language selection. WARNINGS .Allows entry of dealer information. OPTIONS .Allows viewing. It also allows entry of machine’s serial number.Allows diagnostics of panel buttons / lights.Allows updating of dealer information and adding new kits to the machine that are connected to a controller. DIAGNOSTICS . By clicking on a link. 20-20-1 Service Analyzer User Guide . drive functions. radio remote control diagnostics and synchronization. default output file type and default unit types. INSTALL . workgroup.Allows updating software to select controllers. different functions can be viewed or displayed. saving and printing of stored codes. attachment control diagnostics. MONITOR .Allows a digital and bar graph display of some system critical components. warnings and shutdown occurrences of vital system components and maintenance clock information (If applicable). PROGRAM / UPDATE . 20-20-2 Service Analyzer User Guide . C100492 Blue . a safety warning will be displayed. Figure 20-30-3 1 C100491 Before Service Analyzer enters Monitor. Figure 20-30-1 the vital sensors available for viewing can change. The diagnostic functions can be changed on the upper split screen by clicking the drop down arrow (Item 1) [Figure 20-30-3] and clicking on the item from the list. Green .MONITOR Figure 20-30-2 Description Monitor allows the technician to view certain vital machine sensor values in a digital and bar graph form. Read the safety warning and click OK C100703 to continue [Figure 20-30-1].Temperature sensor is in the cold operating range. The bar graphs change colors depending on current senor state. Sensors with a value of NA are not applicable on the currently connected machine.Warning level has been reached. View Machine Vitals Depending on the machine and controller configuration. Red .Sensor value is in the acceptable range. The technician is also able to select sensor values to be displayed in a large digital format for easier viewing. generally 21°C (70°F) and below Monitor allows many diagnostic functions to be observed at one time [Figure 20-30-2]. 20-30-1 Service Analyzer User Guide .Shutdown level has been reached. Yellow . 20-30-2 Service Analyzer User Guide .MONITOR (CONT’D) View Machine Vitals (Cont’d) Figure 20-30-4 1 C100702 The diagnostic functions can be changed on the lower split screen by clicking the drop down arrow (Item 1) [Figure 20-30-4] and clicking on the item from the list. the hour in which the code appeared.(Item 2) [Figure 20-40-1] and [Figure 20-40-2]. Maintenance Clock information (If applicable) and vital warnings and shutdowns. Figure 20-40-1 Allows technician to return to the Main Menu.(Item 3) [Figure 20-40-1] and [Figure 20- 40-2]. kit/options.. If the desired Maintenance Clock information (If applicable). Service Codes will be Maintenance Clock information and Stored Vital displayed.[Figure 20-40-1] displays stored code corresponding tab from the Controller and Maintenance history on all connected controllers and access to Clock tab menu (Item 5) [Figure 20-40-1]. VIEW SERVICE CODES (Item 1) [Figure 20- Maintenance Clock settings (If applicable). or to [Figure 20-40-1]. the number of total machine Warning and VIEW WARNINGS and SHUTDOWNS (Item 1) [Figure Shutdowns that have occurred.(Item 4) [Figure 20-40-1] and [Figure 20-40-2].txt and open it in the Service PC’s default text editor when the Save / Print button is C100495 pressed. clicking on the Controller and Maintenance Clock tab menu scroll buttons (Item 6) Vital Warnings And Shutdown [Figure 20-40-1] will scroll the tab menu left and right to allow viewing of hidden tabs. Service Analyzer will automatically save this document to. serial number. Save / Print .WARNINGS Stored Vital Warnings and Shutdowns [Figure 20-40- 2] displays the number of times a specific alarm has Description occurred. total hours. When Service Codes first opens it shows the last 40 Updates the selected Warning screen. Warnings and Shutdowns. Stored Service Codes Back . To view codes on the other connected controllers. all stored code history 5 6 sorted by controllers. After 40-2]. Service Analyzer version 1 installed. Figure 20-40-2 2 1 5 3 4 C100496 20-40-1 Service Analyzer User Guide . from newest to oldest.\MyDocuments\Bobcat\Service\Software\Log\Events _ and_Warnings with the file name of [machine serial 3 4 number-save date and time]. Allows switching between Stored Codes / Warnings has been clicked. Either Service service codes of the selected controller which are listed Codes or Warnings and Shutdowns.. and adjusting of the 20-40-1]. the code number. tab is not visible. Warnings allows the technician to view Stored Service Codes history. Update . view the Maintenance Clock information select the Service Codes . the hour of the last occurrence and length in minutes that the last alarm had been active. The text document contains machine model number. and a short description. Saves a text document of all stored machine error 2 history. 2 To Turn On The Maintenance Clock .(Item 7) [Figure 20-40-3]. The number entered in the interval box represents how many hours until the Maintenance Clock will expire. SET / RESET . Select the next Service Type (Item 5) [Figure 20-40-3] C100642 to be performed when the interval level has been reached. The current service clock Length (interval) and Time Maintenance Clock Reset will be displayed. The Maintenance Tab will A new entry should be added to the log (Item 8) [Figure only be displayed if the Maintenance Clock is available for 20-40-3]. Not all machines have the Maintenance Clock available. This shows the next maintenance type that should be performed when the next service interval has been reached. it Figure 20-40-3 can not be changed. This shows the remaining time in hours before the next scheduled service is due.(Item 4) [Figure 20-40-3].(Item 6) [Figure 20-40-3]. 20-40-2 Service Analyzer User Guide . If an entry is made and the interval is not correct.Press the ON / OFF button (Item 7) [Figure 20-40-3]. This is the service interval in hours.Set the Interval level (Item 3) [Figure 20-40-3] to the hours until the next maintenance is due. Once an entry is added. This turns the Service Clock ON and OFF.(Item 3) [Figure 20-40-3]. 6 7 make sure the Interval and the Service Type 8 has been set. the connected machine. MAINTENANCE Tab . 3 4 5 NOTE: Before turning on the Maintenance Clock. Will show all the information associated with the maintenance clock on the connected machine. Shows if the maintenance clock is ON or OFF. CLOCK ON .(Item 8) [Figure 20-40-3]. When the clock is turned on.(Item 2) [Figure 20-40-3]. This will reset the Maintenance Clock according to the interval entered.(Item 5) [Figure 20-40-3]. ON / OFF . the connected machine. Interval . Next Service In . To SET / RESET the Maintenance Clock .WARNINGS (CONT’D) Maintenance Clock Log .(Item 1) [Figure 20-40-3]. The Maintenance Clock [Figure 20-40-3] is used to inform the operator when routine servicing is required on Press the SET / RESET button (Item 6) [Figure 20-40-3]. The Log will also store the most recent 20 entries on record. Service Type . make another entry and press the Set / 1 Reset button. the hours entered in the interval box will be set in the machine. no changes Figure 20-50-1 will be saved or applied.Exits out of the Options menu (Item 11) [Figure 2 20-50-1]. 10 C100682 Figure 20-50-2 Dealer Name . and the diagnostic display mode.Company Name that is displayed in Deluxe Panel Machines (Item 1) [Figure 20-50-1]. NOTE: If Save Options is not selected. click on the 11 browse button (Item 4) [Figure 20-50-1]. Options allows you to change the language. the default units (Metric or English) Options menu (Item 10) [Figure 20-50-1].Allows changing of the language displayed in Service Analyzer (Item 3) [Figure 20-50-1]. Dealer Phone# . Language . Database File . click Save Options (Item change this value or Service Analyzer will need to be 10) [Figure 20-50-1]. Do not To apply the COM Port change. Units . or an invalid COM Port has been set. Events Save / Print File .Specifies whether Service Analyzer will display Metric or English Values (Item 8) [Figure 20-50-1]. 3 4 Changing Or Setting Default COM Port NOTE: If no default COM Port. either by using Install Options and Kits or Program / Update. 9 8 To change the setting of the COM Port.Company Phone Number that is displayed in Deluxe Panel Machines (Item 2) [Figure 20- 50-1].This is used for troubleshooting. 1 Cancel . Service Analyzer will prompt to 5 select a valid COM Port every time the program is started.SERVICE ANALYZER OPTIONS Diagnostic Mode .This is used for troubleshooting Service Analyzer Communication issues (Item 7) [Figure 20-50-1]. Setting the COM Port 6 through Options and clicking Save Options 7 will save this setting. For example Save / Print Store Codes (Item 6) [Figure 20-50-1]. 1 NOTE: Dealer Name and Dealer Phone# are only sent to the machine during an update to the Main 2 Controller.Specifies the file type that output files will be saved to. (Item 1) and click OK (Item 2) [Figure 20-50-2].This will save any changes made in the communications port. reinstalled (Item 5) [Figure 20-50-1]. Log COM traffic .The COM Port that Service Analyzer will communicate to the machine on (Item 4) [Figure 20-50- Select the default COM Port from the drop-down box 1]. C100686 COM Port . 20-50-1 Service Analyzer User Guide Service Manual .Specifies whether Engineering or Voltages (Standard) will be displayed in Service Analyzer Descriptions (Item 9) [Figure 20-50-1]. Save Options . 20-50-2 Service Analyzer User Guide Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-20-1 Description . 30-30-1 ACS Diagnostics (Loaders) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-10-1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-20-1 Downgrade Deluxe Panel . . . . . . . . SYSTEM DIAGNOSTICS DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-30-1 AWS. . . . . 30-10-1 PANELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-50-1 30-01 Service Analyzer User Guide . . . . . . . . . SCPA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-20-2 SYSTEM DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-50-1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SJC Diagnostics (Loaders) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-30-1 ATTACHMENT CONTROL DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-50-1 Transmitter Synchronization . . . . . . . . . . 30-40-1 Description . . . . . . . 30-40-1 RADIO REMOTE CONTROL DIAGNOSTICS . . . . . . 30-02 Service Analyzer User Guide . 30-10-1 Service Analyzer User Guide . attachment controls and the Radio Remote Control transmitter operation and re-syncing to the receiver.Verify the remote transmitter is functioning properly and allows re-syncing the transmitter to a receiver [Figure 30-10-1].Verify attachment controls and that the attachment and auxiliary solenoids are functioning properly [Figure 30-10-1]. System Diagnostics .DIAGNOSTICS Description Diagnostics .Diagnostics allows the ability to monitor display panel operation. Attachment Control Diagnostics . drive and workgroup functions.Verify correct operation and perform calibrations on the drive and workgroup functions [Figure 30-10-1]. Figure 30-10-1 C100499 Panels . Radio Remote Control Diagnostics . Some machines will also support verifying that the light indicators are functioning [Figure 30-10-1].Test panel buttons for correct operation. 30-10-2 Service Analyzer User Guide . PANELS Description Figure 30-20-1 1 C100500 Panels . Check that the light is “ON” in Service Analyzer. the indicator lights can be verified for correct functionality. the corresponding button in the Service Analyzer should turn green except the STOP button (If applicable) (Item 1) [Figure 30-20-1] when pressed.Allows a test to show that contact is made when pressing the buttons on the display panel. To test indicator lights . With the light “ON” in Service Analyzer. The Stop button will turn off the Display Controller when pressed. To test buttons .On the Display Panel. 30-20-1 Service Analyzer User Guide . check the machine panel for the light to be “ON”. Also on some panels.Place the machine in a state where a indicator light should be on. When done click OK (Item 1) [Figure 30-20-4] to C100500 continue. click on the Downgrade Deluxe Panel button (Item 1) [Figure 30-20-2]. 30-20-2 Service Analyzer User Guide .PANELS (CONT’D) Figure 30-20-4 Downgrade Deluxe Panel Figure 30-20-2 1 1 C100502 Remove the Deluxe Panel and install the Standard panel. Some panels are “Deluxe Panels”. Click Yes (Item 1) [Figure 30-20-3] to continue the downgrade procedure. 1 C100501 A confirmation box will be displayed. If it is necessary to Figure 30-20-5 downgrade a “Deluxe Panel” to a Standard Panel (Keyed). Figure 30-20-3 1 2 C100503 Enter the machines Master Password (Item 1) and click OK (Item 2) [Figure 30-20-5] to complete the downgrade procedure. NOTE: Before performing the downgrade procedure. make sure the machine is turned on through the Remote Smart Tool. PANELS (CONT’D) Downgrade Deluxe Panel (Cont’d) Figure 30-20-6 1 C100504 When the pop-up is displayed the downgrade procedure has been completed. Click OK (Item 1) [Figure 30-20-6] to return to the Panel Button Diagnostics page [Figure 30-20-2]. 30-20-3 Service Analyzer User Guide . 30-20-4 Service Analyzer User Guide . Actuators .(Item 5) [Figure 30-30-2].(Item 1) [Figure 30-30-2]. Joysticks . Actuator Command . See represents the position of the component. Actuator Actual .(Item 6) [Figure 30-30-1] Tests and Calibrates the Lift and Tilt Actuators. If the joysticks are in neutral. Shows the voltage that the controller is outputting to the actuator. pedals. SCPA. Actuator Test . SJC Diagnostics (Loaders) ACS Diagnostics (Loaders) Figure 30-30-2 Figure 30-30-1 1 2 3 5 2 4 5 4 1 3 C100683 6 C100684 The AWS diagnostic screen will show the joystick position and voltage. Shows the Wheel Speed / Angle . Tests and calibrates the lift and tilt actuators. the loader Service Manual for the wheel alignment procedure details. The line (Item 2) [Figure 30-30-1] Angle Sensor starts the wheel alignment procedure. section displays the wheel speeds and (wheel angles AWS only). wheel The ACS diagnostic screen will show the position of the angle and wheel speed. and the ability to preform an Actuator Test. Shows the voltage according to the position of the actuator. The screen also allows you to handles. NOTE: Refer to the loader Service Manual for the setting of the wheel alignment and blocking of the loader.(Item 3) [Figure 30-30-2]. the “crosshair” (+) should be within the box in Actuator Command . the neutral window. the actual position of the actuator. Yellow Band . the commanded actuator movement.(Item 5) [Figure 30-30-1]. Shows the center. This voltage corresponding to the position of the actuator.(Item 5) [Figure 30-30-2].SYSTEM DIAGNOSTICS AWS.(Item 3) [Figure 30-30-1]. As the joystick moves the “crosshair” (+) will the voltage that the controller is outputting to the actuator. This indicates Angle Sensor (AWS Only) . follow. This indicates the float position of the cylinder. SCPA. Actuator Actual . Actuator Test .(Item 2) [Figure 30-30-2].(Item 4) [Figure 30-30-1].(Item 4) [Figure 30-30-2]. the lines should be located in the green band. perform the angle sensor calibration and actuator test.(Item 1) [Figure 30-30-1]. When the actuators are in neutral. The corresponding voltage is NOTE: Similar screens are displayed for SJC and listed below each bar [Figure 30-30-1].(Item 5) [Figure 30-30-2]. 30-30-1 Service Analyzer User Guide . Green Band . actuator position and voltage. 30-30-2 Service Analyzer User Guide . Specifies the default settings for the machine with the connected attachment 1 when the auxiliaries are enabled (Item 6) [Figure 30-40- 1]. operate the auxiliary hydraulics. 2 High Flow 4 Default ON .Specifies which type and group the attachment Operational . ACD Outputs . the attachment controls will look different. Description Machine Solenoid Outputs . but can be turned off.High Flow will always be on and cannot be 5 turned off. The switches on Service Analyzer will turn green when the corresponding switch is pressed on the machine (Item 2) [Figure 30-40-1]. Figure 30-40-1 Default Hydraulic Settings . C100512 Continuous Flow Group# .Shows which switches are being commanded. Paddle Position . but will represent the machine controls for attachments.Specifies which output of the attachment is active when a command from the attachment controls is given (Item 4) [Figure 30-40-1].ATTACHMENT CONTROL DIAGNOSTICS NOTE: This requires that the machine is able to operate the auxiliary hydraulics. The Paddle Positions are below the attachment control they represent (Item 3) [Figure 30-40-1].High Flow cannot be enabled at anytime. attachment outputs and machine solenoids are active during the given command. 30-40-1 Service Analyzer User Guide . but can be turned on.High Flow will be off. Always ON . They indicate the current position of the paddle switch. which the Attachment Controls (Item 5) [Figure 30-40-1]. commanded by the operator.High Flow will be on. 3 3 Default OFF . 6 Always OFF .Specifies which solenoids Attachment Control Diagnostics . Attachment Controls . and the software default NOTE: This requires that the machine is able to hydraulic settings for the connected attachment. NOTE: ACD outputs will only be displayed if a 7-pin or 14-pin attachment is connected to the machine.Continuous Flow is possible when belongs to (Item 1) [Figure 30-40-1].This will display for machines that have paddle switches. NOTE: Depending on the machine connected.Continuous Flow is not allowed with the is connected. current attachment. NOTE: Group# will only be displayed if an attachment Not Allowed .Allows viewing of are being activated depending on the commands from correct operation of the attachment controls. 30-40-2 Service Analyzer User Guide . Radio Remote Control Diagnostics . Click OK to continue (Item 1) [Figure 30-50-2]. Figure 30-50-2 1 C100662 With the transmitter key off. If the process is not completed in Description 30 seconds a time-out error will occur. While holding the 100661 transmitter key in the Start position. turn the receiver key on the machine to the Remote Control position. cycle the E-STOP switch by pressing it all the way down and then turn it to release it again [Figure 30-50-3]. To sync the transmitter with a receiver. connect the Radio Remote Control receiver to the machine and click on Transmitter Sync (Item 1) [Figure 30-50-1]. Figure 30-50-1 1 C100663 Turn the transmitter key to the Run position. Transmitter Sync . Receiver. then turn the transmitter key to the Start position. 30-50-1 Service Analyzer User Guide . Transmitter Synchronization When the green LED on the transmitter flashes.Allows the ability Figure 30-50-3 to verify that the switches and joysticks of the Radio Remote Control Transmitter are functioning properly.Allows syncing of the Radio Remote Control Transmitter with a Radio Remote Control Release the transmitter key. cycle the transmitter key to Start and release. Also allows the synchronization of the Radio remote Control Transmitter to the Radio Remote Control Receiver.RADIO REMOTE CONTROL DIAGNOSTICS NOTE: The next part of the procedure is a timed procedure. RADIO REMOTE CONTROL DIAGNOSTICS (CONT’D) Transmitter Synchronization (Cont’d) Figure 30-50-4 1 C100665 The Sync should now be complete. 30-50-2 Service Analyzer User Guide . Figure 30-50-5 If there is a problem in establishing a Sync. an error message [Figure 30-50-5] will be displayed and the Sync will need to be performed again. and then click OK (Item 1) [Figure 30-50-4]. Cycle power to both the Receiver and Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-20-1 Update Individual Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CONTROLLER PROGRAMMING INSTALL OPTIONS AND KITS . . 40-10-1 Installing Options And Kits . 40-10-1 PROGRAM / UPDATE . . . . . . . . . . . . . . 40-10-1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-10-1 Removing Options And Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-20-1 Update All Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-20-1 Description . . . . . . . . . . . . . . . . . . . . 40-20-2 40-01 Service Analyzer User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-02 Service Analyzer User Guide . NOTE: If an Option or Kit is checked that is not The Options and Kits will now be installed [Figure 40-10- installed on the machine error codes could 1]. then click the SEND TO MACHINE button (Item 2) [Figure 40-10- C100651 1] to update the controller. the Option or Kit will not function and error codes could occur. Send Dealer Information to the machine -To send 1 Dealer Information to the machine. Figure 40-10-1 NOTE: If an Option or Kit is not checked that is installed on the machine. MACHINE button (Item 2) [Figure 40-10-1] to update the controller. 40-10-1 Service Analyzer User Guide .INSTALL OPTIONS AND KITS Removing Options And Kits Description Remove Options and Kits -Click on the check box (Item 1) [Figure 40-10-1] that corresponds to the correct Install Options and Kits will allow updating and removal of Options or Kits is being removed from the machine and machine options and kits. to the machine. 2 Figure 40-10-1 C100529 The Install Options and Kits equipped checklist will vary for each machine. verify the correct Options and or Kits are selected and then click SEND TO MACHINE (Item 2) [Figure 40-10-1] to update the controller. Install Options and Kits can verify that all other Options or Kits equipped on the also be used to send Dealer Information. occur. Installing Options And Kits To Add an Option or Kit -Click on the check box (Item 1) [Figure 40-10-1] that corresponds to the correct Options or Kits that have been installed on the machine. that was set in machine are selected. then click the SEND TO Service Analyzer Options. 40-10-2 Service Analyzer User Guide . ground and communication wires for shorts and continuity using a multi-meter. If a “NOT FOUND” controller does exist on the machine. update individual controllers. Controllers marked “UNPROGRAMMED” are generally new initialized controllers that need to be programed and Figure 40-20-1 calibrated as required before full machine functionality will be available.The software currently loaded on the controller has a newer version that can be installed. The most likely causes of this error is Description that an update to the controller was interrupted. Look for possible broken or rubbed through power. b. 3. or during initialization the wrong controller type was selected. c. 4. which controllers were “NOT FOUND”. Check all connections from the Service PC to the connected machine for proper connection. Check the power. Disconnect the controller in question for 30 seconds and then click “RESCAN”. set options 30 seconds from the controller before attempting to and kits. Controllers marked “NOT FOUND” may or may not exist on the connected machine.PROGRAM / UPDATE Controllers marked “IN ERROR” will need to be reprogrammed. which controllers have an “UPDATE AVAILABLE”. 2 “UPDATE AVAILABLE” and “‘DELUXE DISPLAY PANEL UPDATE” . set the machine serial number. Refer to the machines electrical schematic and check the following: a. set the reprogram the controller. 2. Check to make sure that the connector pins are free from moisture. corrosion and pushed back pins. Fuses that connect power to the controller. click on UPDATE all (Item 1) [Figure 40-20-1]. machine hours and update dealer information if the main controller is updated. ground or communication wires. It will need to be determined if the “NOT FOUND” controllers exist on the machine. 40-20-1 Service Analyzer User Guide . d.Allows the ability to update all Sometimes it may be necessary to disconnect power for controllers. Click on “RESCAN” to recheck for connected controllers. 1.To update all controllers which have an update available. PROGRAM / UPDATE . C100654 Program / Update shows which controllers are “FOUND” on the machine. then the following procedure should be done. Update All Controllers 1 UPDATE all controllers . which controllers are “IN ERROR” and which controllers are “UNPROGRAMMED” [Figure 40-20-1]. the following can be changed and sent to the machine: • Serial Number (Item 1) [Figure 40-20-2] 2 • Hours (Less than 1 hour) (Item 2) [Figure 40-20-2] C100651 • Options and Kits (Item 3) [Figure 40-20-2] • Dealer Information (Set in Options) When Service Analyzer begins communicating to the selected controller. There will be different messages (Item 2) If a Secondary Controller is selected. Service Analyzer will display COMPLETE. click on the blue controller name (Item 2) [Figure 40-20-1]. This will be done automatically if required. and begin sending the information to the Main Controller. Service Analyzer is performing to the selected controller.PROGRAM / UPDATE (CONT'D) Figure 40-20-3 Update Individual Controllers UPDATE Individual Controllers . a progress bar pop-up will be When everything has been set accordingly. 40-20-2 Service Analyzer User Guide .To update an individual controller. Figure 40-20-2 C100653 If the selected controller is already up to date there will be a prompt [Figure 40-20-3] stating that the controller is up to date and selecting yes will re-send the information to 5 the controller 1 2 3 Figure 40-20-4 4 1 C100531 If the machines Main Controller is selected. what serial number is being sent. if the Main Controller is being updated. When all updates are complete. NOTE: Some updates to an individual controller may also require that another controller is also updated. clicking on the BACK button (Item 5) [Figure 40-20-2] will allow Service Analyzer to return to the Main Menu. The upper text (Item 1) [Figure 40-20-4] SEND TO MACHINE (Item 4) [Figure 40-20-2] button to states which controller is currently being updated. the update process [Figure 40-20-4] at the bottom to indicate what process will start automatically if there is an update available. and another Programming pop-up will be displayed showing which other controller is also being updated. Once the update has completed. Press the displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-2 Programming . . 50-10-2 Choose Part Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-1 Select Port . . . . . . . . . . . . . . . . . . . . . 50-10-1 Description . . . . . . . . . . . . . . . . . . . . . . 50-10-1 Choose Machine Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SERVICE ANALYZER POP-UPS POP-UP MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-2 50-01 Service Analyzer User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-1 Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-2 Enter Serial Number . . . . . . . . . . . . . . . . . . . . 50-02 Service Analyzer User Guide . the key isn't on. a default COM Port has not been set or the COM Port has been set incorrectly [Figure 50-10-2]. computer or the remote start tool is not connected. Error Figure 50-10-1 C-85325 If the Select Port pop-up displays when starting Service Analyzer. or to notify the user of a process being preformed. to communicate with the machine. NOTE: Refer to Service Analyzer Options to set a default COM Port. Select a valid COM port from the drop down menu and If the Error pop-up displays [Figure 50-10-1]. needs further user input. or a fuse is open. the click OK. so the Select COM Port NOTE: Clicking Cancel will allow the program to be Menu screen does not appear when starting entered. NOTE: Clicking Cancel will not allow communication C100704 with the Service PC. 50-10-1 Service Analyzer User Guide . but Service Analyzer will not be able Service Analyzer.POP-UP MESSAGES Select Port Description Figure 50-10-2 Pop-up messages will appear when Service Analyzer detects a problem. Figure 50-10-6 Choose Part Number Figure 50-10-4 C100651 Service Analyzer will update the controller with the C-85327 information entered [Figure 50-10-6]. the Choose Machine Type pop-up may appear [Figure 50-10-3]. If Service Analyzer does not recognize the Controller Part Number. If an incorrect Choose Machine Type controller part number is selected. the controller may become unserviceable. The Controller Part Number can generally be found on the controller. the Choose Part Number pop-up may appear [Figure 50-10-4]. NOTE: Selecting the CORRECT machine controller type is very important. Figure 50-10-3 Enter Serial Number Figure 50-10-5 1 C-85326 If a new controller is installed.POP-UP MESSAGES (CONT’D) NOTE: Selecting the CORRECT controller part number is very important. or a controller failed. If Service Analyzer is unable to determine the machine Select the correct machine type and click OK. Select the correct Part Number and click OK. If an incorrect machine Programming controller type is selected. the controller may become unserviceable. 50-10-2 Service Analyzer User Guide . serial number. a previous attempt to C100698 upgrade software failed. the Enter Serial Number pop-up (Item 1) [Figure 50-10-5] will be displayed. . . . . . . . . . . . . . . .7003031 . . . . . . . 20-40-1 INDEX-01 Service Analyzer User Guide . . . . . 30-30-1 WARNINGS . 10-10-1 SERVICE ANALYZER OPTIONS . . . 40-10-1 MAIN MENU . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-20-1 POP-UP MESSAGES . . . . . . . . . . . . . . . . .MEL1563 . . . . . 20-20-1 MONITOR . . . . 30-10-1 INSTALL OPTIONS AND KITS . . . . ALPHABETICAL INDEX ATTACHMENT CONTROL DIAGNOSTICS . . . . . . . . . . . . . . . . 20-30-1 PANELS . . . . . . . . . . . 30-40-1 CONNECTING AND USING REMOTE START TOOL . . . . . . . . . . . . . . . . . . . . . . . 20-10-1 SYSTEM DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . 10-30-1 DIAGNOSTICS . . . . . . . . . . . . . 50-10-1 PROGRAM / UPDATE . . . . . . . . . . . . . . . . . . 40-20-1 RADIO REMOTE CONTROL DIAGNOSTICS . . 20-50-1 STARTING SERVICE ANALYZER . . . . . . . . . . . . . . . 30-50-1 REMOTE START TOOL (SERVICE TOOL) KIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20-1 REMOTE START TOOL KIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INDEX-02 Service Analyzer User Guide .