sepuraTETRA Terminals User Guide MOD-06-366 Issue 1 SOFTWARE RELEASE V7.0 © SEPURA LIMITED 2007 MOD-06-366 sepura 3000 Series Hand-Held Terminals 2000 Series Hand-Held Terminals Mobile and Gateway Terminals TETRA Terminals User Guide 17 January 2007 Issue 1 Page 2 of 103 © Sepura Limited 2007 MOD-06-366 sepura Contents CONVENTIONS _______________________________________________ 8 GETTING STARTED (HAND-HELD) ______________________________ 9 Front of the Terminal ______________________________________________________ 9 Rear of the Terminal ______________________________________________________ 10 PTT Button ______________________________________________________________ 11 Facility Connector ________________________________________________________ 11 Accessories Socket ______________________________________________________ 12 Batteries ________________________________________________________________ 12 GETTING STARTED (MOBILE & GATEWAY) ______________________ 14 Console ________________________________________________________________ 14 Transceiver _____________________________________________________________ 14 Audio Accessory Control __________________________________________________ 15 Dual Consoles and Applications Interface Units _______________________________ 16 NAVI-KNOB™ AND MODE BUTTON_____________________________ 17 Whisper Mode ___________________________________________________________ 18 DISPLAY OPTIONS___________________________________________ 19 Normal Mode ____________________________________________________________ 19 Large Mode _____________________________________________________________ 19 Inverted Display__________________________________________________________ 20 NAVIGATING MENUS _________________________________________ 21 Menu Levels_____________________________________________________________ 21 Navigation and select/de-select keys ________________________________________ 22 SOFT KEYS _________________________________________________ 23 TEXT ENTRY AND EDITING____________________________________ 24 TETRA Terminals User Guide 17 January 2007 Issue 1 Page 3 of 103 © Sepura Limited 2007 MOD-06-366 sepura Multi-tap text entry from the keypad _________________________________________ 24 Character selection text entry using the Navi-knob™ ___________________________ 25 Deletion of Characters ____________________________________________________ 25 Leaving Text Entry or Editing Mode _________________________________________ 25 SECURITY AND PIN CODES ___________________________________ 26 PIN Entry _______________________________________________________________ 26 Incorrect PIN Entry _______________________________________________________ 27 USER PROFILES ____________________________________________ 28 CALL TYPES ________________________________________________ 29 GROUP CALLS (POINT-TO-MULTIPOINT) _______________________ 30 Talkgroup Selection ______________________________________________________ 30 Changing the Talkgroup Folder _____________________________________________ 31 Making a Group Call ______________________________________________________ 32 Receiving a Group Call ____________________________________________________ 33 Receiving a Broadcast Call ________________________________________________ 33 Changing Talkgroups Whilst Engaged In An Active Group Call___________________ 34 INDIVIDUAL CALLS __________________________________________ 35 Making Individual Half Duplex Calls _________________________________________ 35 Receiving Individual Half Duplex Calls _______________________________________ 36 Making Full Duplex Calls (Telephone Type Calls) ______________________________ 37 Receiving Full Duplex Calls (Telephone or TETRA)_____________________________ 38 Full Duplex Calls, Receiving as Half Duplex___________________________________ 39 Missed Calls_____________________________________________________________ 39 EMERGENCY CALLS _________________________________________ 40 Making an Emergency Call _________________________________________________ 42 Cancelling An Emergency Call______________________________________________ 43 TETRA Terminals User Guide 17 January 2007 Issue 1 Page 4 of 103 © Sepura Limited 2007 MOD-06-366 sepura Receiving an Emergency Call ______________________________________________ 43 DIRECT MODE CALLS (DMO) __________________________________ 44 DIRECT MODE GATEWAY OPERATION _________________________ 45 Switching to Gateway Mode ________________________________________________ 45 Configuring the Gateway For Use ___________________________________________ 46 Gateway States __________________________________________________________ 47 Changing Groups in Gateway Mode _________________________________________ 48 Using the Emergency Button in Gateway Mode________________________________ 48 Leaving a Gateway as a Standalone Installation _______________________________ 48 STATUS MESSAGES _________________________________________ 49 Access the Send Status Message List _______________________________________ 49 Sending a Status Message _________________________________________________ 50 SDS (TEXT) MESSAGES ______________________________________ 52 Sending SDS (Text) Messages ______________________________________________ 52 Sending Pre-defined SDS Messages _________________________________________ 53 Receiving Status/SDS Messages ____________________________________________ 54 Replying to Received SDS Messages ________________________________________ 55 Finding the Identity of the sender ___________________________________________ 55 Storing Received SDS Messages____________________________________________ 56 PAGING ALERTS ____________________________________________ 57 END TO END ENCRYPTION____________________________________ 58 Secure Communications __________________________________________________ 58 Zeroising _______________________________________________________________ 58 PACKET DATA ______________________________________________ 59 CIRCUIT MODE DATA ________________________________________ 60 TETRA Terminals User Guide 17 January 2007 Issue 1 Page 5 of 103 © Sepura Limited 2007 MOD-06-366 sepura GPS _______________________________________________________ 61 MENU OPTIONS _____________________________________________ 62 Phonebook _____________________________________________________________ 63 Call History _____________________________________________________________ 65 Message Inbox _________________________________________________________ 68 Message Store ___________________________________________________________ 69 Status Message List ______________________________________________________ 69 Scan Lists ______________________________________________________________ 70 Folders _________________________________________________________________ 73 Change Network _________________________________________________________ 73 Short Data Applications ___________________________________________________ 74 Radio Settings ___________________________________________________________ 77 IN CALL NAVIGATION ________________________________________ 81 Make Voice Calls _________________________________________________________ 81 Changing Talkgroups Whilst Engaged in an Active Group Call ___________________ 82 Send Status Messages and SDS Messages ___________________________________ 82 Edit All Text Areas and Activate and Deactivate Terminal Functions ______________ 83 FALLBACK _________________________________________________ 84 SHORTCUTS ________________________________________________ 85 LED INDICATIONS ___________________________________________ 86 ALERTS ____________________________________________________ 87 Audible Alerts ___________________________________________________________ 87 Vibrator Alerts ___________________________________________________________ 89 DISPLAYED INFORMATION ___________________________________ 90 User Information _________________________________________________________ 90 TETRA Terminals User Guide 17 January 2007 Issue 1 Page 6 of 103 © Sepura Limited 2007 MOD-06-366 sepura Icons ___________________________________________________________________ 91 HEALTH AND SAFETY ________________________________________ 99 Transmit Inhibit __________________________________________________________ 99 Radiation Protection ______________________________________________________ 99 Electro Magnetic Compatibility _____________________________________________ 99 Type Approval ___________________________________________________________ 99 Accessories ____________________________________________________________ 100 Additional notes applicable to Hand-Held ___________________________________ 100 GLOSSARY ________________________________________________ 101 NOTICE ___________________________________________________ 103 Contact Details _________________________________________________________ 103 TETRA Terminals User Guide 17 January 2007 Issue 1 Page 7 of 103 © Sepura Limited 2007 MOD-06-366 sepura CONVENTIONS This guide is intended for users of Sepura Terminals. Throughout this guide, graphics are provided of the terminal user interface. Where appropriate these are provided in both large mode and normal mode fonts. Otherwise all screen shots are in normal mode fonts. This guide uses the following formatting and graphical conventions. Convention Description Note icon. Emphasises related, reinforcing, or important information. Tip icon. Suggests alternative methods for accomplishing tasks or procedures. Caution icon. Indicates actions or processes that require caution from the user. Green Telephone key on the Terminal Keypad. Red Telephone key on the Terminal Keypad. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 8 of 103 © Sepura Limited 2007 MOD-06-366 sepura GETTING STARTED (HAND-HELD) FRONT OF THE TERMINAL Antenna Navi-knob™ Emergency Button Tri-Colour LED Mode Button PTT Duplex Earpiece and Half-Duplex Microphone Navigation Keys Green Telephone Key Red Telephone Key Alphanumeric Keypad Duplex Microphone Facility connector TETRA Terminals User Guide 17 January 2007 Issue 1 Page 9 of 103 © Sepura Limited 2007 MOD-06-366 sepura REAR OF THE TERMINAL Half duplex loudspeaker Antenna User identity label recess Audio Accessories Socket Carrying aids mounting points Battery Battery release clip TETRA Terminals User Guide 17 January 2007 Issue 1 Page 10 of 103 © Sepura Limited 2007 MOD-06-366 sepura PTT BUTTON PTT To ensure optimal performance from your hand-held terminal during half duplex calls (individual or group) please hold the unit vertically, with the half duplex microphone situated approximately 5cm away from the mouth. FACILITY CONNECTOR PEI, Car adapter, Personal Rapid Charger connection, RSM connector TETRA Terminals User Guide 17 January 2007 Issue 1 Page 11 of 103 © Sepura Limited 2007 MOD-06-366 sepura ACCESSORIES SOCKET Audio Accessories socket BATTERIES FITTING AND REMOVING THE BATTERY To fit, unpack the battery and slot it into the rear of the hand-held. Push the battery down until the catch clips into the bottom of the case. The battery is fully secure when this catch has clipped into position. To remove, push the catch upward towards the top of the hand-held. The battery pack will unclip and can then be removed. BATTERY CHARGING The battery should only be charged with Sepura Limited approved battery chargers. Failure to use an approved battery charger will invalidate the warranty of the battery and the hand-held. A range of battery chargers is available that allow the battery to be charged while fitted to, or removed from, the hand-held (depending upon the charger model and hand-held type selected). When the battery is fitted to the hand-held, the battery can be charged via the facility connector located at the base of the hand-held. If the battery is charged with the hand-held switched on, the time remaining to charge the battery to its full capacity is shown on the hand-held’s display. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 12 of 103 © Sepura Limited 2007 MOD-06-366 sepura When charging, the colour of the LED on the hand-held indicates the progress of battery charging: orange shows charging in progress, green shows charging complete, red shows charging failure. A fully discharged battery may not provide enough power to support the hand-held display during the initial phases of charging. However, when sufficient power is available, the display will operate. The battery includes circuitry to protect against damage caused by accidental shorting of the contacts. Once the battery has protected itself, it will not operate again until it has been removed from the hand-held and charged. The hand-held will warn the User of a Low battery condition by displaying the Low battery Icon and repetitively flashing the Red LED for 1 second at 1 second intervals. As with all batteries, charging cycles reduce the cell capacity. The battery is specified to have retained a nominal 80% of its original fully charged capacity after 500 charge cycles. Charging must be conducted using a Sepura approved charger. Batteries have a finite life; they will deteriorate if they are not charged on a periodic basis. Batteries should not be left for more than 6 months without recharging as the cells will deteriorate and the batteries will not be recoverable. The latch on the battery is specified to 6000 insertions (equivalent to 8 insertions per day over 2 years if used every day of the year. Many professional and consumer products from cycle lamps to mobile phones and laptop computers now use rechargeable lithium-ion (Li-ion) cells because of their small size and high energy density. When charged and used correctly these are reliable and safe. There are some simple precautions that should be observed when charging and using Li-ion packs. The precautions below apply to most/all Li-ion battery packs and chargers. 1. Properly designed Li-ion batteries and chargers contain effective protection circuitry to safeguard the pack during charging and use, but in some very rare circumstances of internal cell failure during charging, the protection circuits may be ineffective and the pack may overheat. To minimise the chance of this causing further damage, Li-ion battery chargers should be used in well ventilated areas away from combustible material. For example, don’t charge your TETRA battery, mobile phone battery or laptop battery with the battery and charger very near to curtains, soft furnishings, paper or other combustible material. 2. Copy batteries are available for many products, particularly mobile phones and more recently TETRA radios, including those made by Sepura. These may be cheaper than approved batteries, but may not include protection features used in the approved battery, so may be less safe and should not be used. 3. Use only Sepura approved chargers for charging Sepura products. Non-approved chargers may incorrectly charge the battery, leading to premature failure, or render the battery potentially unsafe. 4. Sepura batteries are designed to be rugged and to give good service. However, as is the case for all Li-ion batteries, it is possible for extreme mechanical damage to weaken the internal structure of the cells within the battery. Therefore, if the battery casing shows signs of severe damage (not the minor scratches and bumps of everyday use), or has been subjected to major mechanical abuse, do not continue to use the battery. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 13 of 103 © Sepura Limited 2007 MOD-06-366 sepura GETTING STARTED (MOBILE & GATEWAY) CONSOLE Tri-Colour LED Navi-knob™ (rotate) Mode Button (press) Green Telephone Key Emergency Button Alphanumeric Keypad Navigation Keys PEI Port Red Telephone Key TRANSCEIVER Console Ports or Dual PEI Ports Antenna Connector Power, audio and external control lines GPS Antenna Connector TETRA Terminals User Guide 17 January 2007 Issue 1 Page 14 of 103 © Sepura Limited 2007 MOD-06-366 sepura In order to operate the following components are required: • TETRA Mobile/Gateway Transceiver Unit • Power Cable Assembly • An Antenna Optional accessories that may be included: • Mobile Console Unit • Mobile Integral GPS Unit • Applications Interface Unit (see next page) The Mobile or Gateway should be installed by following the instructions in the Installation Guide. AUDIO ACCESSORY CONTROL The mobile will support up to 4 audio accessories, and these can be any combination selected from: • none or one hands-free kits • none to four handsets • none to four fist microphones The Mobile/Gateway supports the concept of a single controlling audio accessory for a call. The controlling audio accessory is the one in control of the call, and the only one on which the microphone becomes active. When a fist microphone or hands-free kit is used, the received audio is directed to the loudspeaker connected to the mobile unit. When a handset is used, the received audio is directed to the handset earpiece. The controlling audio accessory is normally the Remote Microphone used in conjunction with the Loudspeaker, i.e. the hands-free kit or ‘Public’ mode. If the user requires that a different accessory should become the controlling accessory this may be achieved by pressing the PTT button on that accessory or by taking that accessory off hook. If the new controlling accessory has an earpiece then normally this is used for received audio instead of the Loudspeaker (‘Private’ mode). When in ‘Private’ mode the user can switch to ‘Public’ mode by pressing the hands free soft key if configured. Taking a handset off hook, or using its PTT will return to ‘Private’ mode. While the controlling accessory is not the Remote Microphone, the user may switch to another accessory by pressing the PTT button on that accessory. Taking that accessory offhook does not change the controlling accessory. This allows a second user to listen to received audio on another accessory. If the controlling accessory is placed on-hook this will clear the call unless customised differently. Other accessories can be put back on-hook without clearing the call in progress. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 15 of 103 © Sepura Limited 2007 MOD-06-366 sepura All earpiece audio is left on all the time in order that multiple users may listen to the received audio. The audio presentation for duplex calls depends on the capability of the controlling accessory. With a duplex controlling accessory, duplex calls have a duplex presentation, and with a half duplex accessory duplex calls are controlled using the PTT button. DUAL CONSOLES AND APPLICATIONS INTERFACE UNITS The Mobile/Gateway unit supports the connection of up to two console units. Each console unit can be a standard console, complete with keypad and display, or an Applications Interface Unit, which is similar to a console but which does not have a keypad and display. This enables the mobile to support the connection of up to four audio accessories. If two consoles are fitted, they both display the same information. This makes it possible for a user to move from one console to another without having to take any special action. If two users are using the same mobile, then operational procedures are required to ensure that the actions of the two users do not conflict. On some configurations it will be possible to have a hands-free kit attached to each console. If this is the case, only one of the remote microphones will be live during a call. The remote microphone which is live will be the one attached to the console which accepted or made the call or switched the call to hands-free. Connection to Transceiver Accessory Connection PTT Jack Socket Accessory Connection (not used if Jack Sockets are in use) Programming Lead Connection Microphone Jack Socket Applications Interface Unit TETRA Terminals User Guide 17 January 2007 Issue 1 Page 16 of 103 © Sepura Limited 2007 MOD-06-366 sepura NAVI-KNOB™ AND MODE BUTTON All Sepura terminal products use a Navi-knob™ and Mode button to access and select the most frequently used terminal features. The Navi-knob™ is a continuous rotating knob that in its normal mode adjusts the volume. The Mode button also serves as an ON/OFF switch. On the hand-held terminals the Navi-knob™ and Mode button allow single handed operation by the users. The Navi-knob™ and Mode button can be used separately and in conjunction with each other depending upon the function required. See Table below: Navi-knob™ Mode Button Action Result 1) Adjusts the volume control. During adjustment, a vertical bar graph on the left-hand side of the display indicates the volume level. 2) Used to enable or disable Whisper Mode (if programmed). Switch On: Press the Mode button. The LED confirms the radio has been switched on by flashing green. Switch Off: Press and hold the Mode button for a period of 4 seconds. After the first second, a text prompt is displayed. After 4 seconds, a further text prompt 'Switching off’ may be displayed whilst the radio disconnects from the network. The Mode button can now be released and the radio will turn off after a short time. Navigate through available talkgroups and press PTT to confirm selection or leave for five seconds to timeout. Navigate through available Status messages and press the green telephone key to confirm selection. The Navi-knob™ may also be used to select text characters and to position the cursor within text entries for editing. See Text Entry and Editing Section for details of how to use this feature. Navi-knob™ alone: Mode Button alone Mode Button single press and release THEN rotate Navi-knob™ Mode Button double press and release and rotate Navi-knob™ Navi-knob™ in Text Entry and Editing Mode The Navi-knob™ will revert to Volume Control after being used for a different function. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 17 of 103 © Sepura Limited 2007 MOD-06-366 sepura Do not disconnect the battery whilst the radio is still turned on, as this will prevent the call history and any configuration changes that may have been made, from being saved. WHISPER MODE Whisper Mode adjusts the sensitivity of the microphone to allow “whisper operation.” To enable, turn the Navi-knob™ or use the volume-down soft key (if programmed) until the volume level display is at its minimum level. Then turn the Navi-knob™ again as if attempting to decrease the volume further, or press the volume-down soft key. The terminal will emit a low-high alert to indicate that Whisper Mode is enabled. The terminal may be customised in one of the following ways to disable Whisper Mode. a) turn the Navi-knob™ as if increasing volume, or use the volume-up soft key (if programmed) until the Volume Level Display shows the minimum level or higher. b) turn the Navi-knob™ or use the volume-up soft key (if programmed) until the volume level display is at its maximum level. Then turn the Navi-knob™ again as if attempting to increase the volume further, or press the volume-up soft key. In either case the terminal will emit a high-low alert to indicate that Whisper Mode has been disabled Note: If Covert Mode has been enabled from the Radio Settings menu (see section on Radio Settings) there will be no further increase in the sensitivity of the microphone if Whisper Mode is enabled. It will be possible to programme a soft key function to toggle between Whisper Mode enabled or disabled. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 18 of 103 © Sepura Limited 2007 MOD-06-366 sepura DISPLAY OPTIONS In order to make the text and icons on the screen more readable from a distance, e.g., when a terminal is used in a car kit, or is worn on the user’s body, Sepura terminals have a selection of text and icon display options. NORMAL MODE The user can select Normal Mode. This displays key elements of the screen information in a small size. Activation of Normal Mode can be achieved in a number of ways. It can be activated as the default from switch on or it can be switched on or off by the user as they see fit using a soft key (see section on Soft Keys). LARGE MODE The user can select Large Mode. This displays key elements of the screen information in a large size. Activation of Large Mode can be achieved in a number of ways. It can be activated as default from switch on or it can be switched on or off by the user using a soft key (see section on Soft Keys). If the user chooses to change from Large Mode to Normal Mode or from Normal Mode to Large Mode, the terminal will display the Top Level screen after the mode change has occurred. When using Large Mode, some prompts or Icons may not be seen on the terminal display. If Large Mode is used this should be considered when defining the text strings for use on the terminal, so that both Normal and Large Mode prompts will be visible to the user. For some language variants, only Large Mode operation is available, due to the fonts required to display the characters. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 19 of 103 © Sepura Limited 2007 MOD-06-366 INVERTED DISPLAY The user can select an inverted display. This displays all elements of the screen rotated by 180 Degrees. The inverted display can be activated by the user when required by using a soft key, if programmed (see section on Soft Keys). sepura TETRA Terminals User Guide 17 January 2007 Issue 1 Page 20 of 103 © Sepura Limited 2007 MOD-06-366 sepura NAVIGATING MENUS MENU LEVELS The menu structure has three levels. TOP LEVEL The top level screen displays Battery and Coverage indications and any informative Icons as to the state of operation of the terminal. The fast-access box in the centre of the screen displays the selected talkgroup. If programmed, SRH3 and SRM3 terminals display the current time in the middle of the bottom line. SECOND LEVEL This is the Subject Selection level, which allows the user to choose the Subject Menu to access the different options available on the terminal. THIRD LEVEL This is the Subject Menu level, where options can be set, numbers stored and messages composed. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 21 of 103 © Sepura Limited 2007 MOD-06-366 NAVIGATION AND SELECT/DE-SELECT KEYS sepura The Up, Down, Left and Right Arrow keys on the keypad are collectively known as the navigation keys and are used to navigate through the menus. The Green Telephone key is used to select options and the Red Telephone key is used to deselect options. . Hand-Held Mobile Key Up and Down Navigation keys Left and Right Navigation keys Arrow Arrow Usage The up/down navigation keys are used to move between the three menu levels The left/right navigation keys are used to move between options at the same level Used to select options Used to de-select options Green Telephone key Red Telephone key Quick access to individual displays within the menu structure may also be customised using soft keys functions. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 22 of 103 © Sepura Limited 2007 MOD-06-366 sepura SOFT KEYS The terminals support a number of functions which can be customised to be accessed quickly via soft keys. All 12 keys of the radio keypad (1 – 9, *, 0, #) can be customised as soft keys, as well as the Green and Red Telephone Keys. The orange Emergency Button is also a soft key that can be used for another function if the emergency function is not required. Press and hold the key for one second to activate the soft key function. A key click alert is heard after this time has elapsed. There are many functions that can be programmed on each soft key. As such, it is not possible to describe the functionality of what each soft key will do for specific customer terminals. Soft key use is very straightforward. There are single action functions that switch on or off or navigation functions which navigate within menus. For functions that have a range of settings, such as volume control or talkgroup select, press the key a number of times until the desired setting has been reached. If programmed, it is possible to assign a combination of functions to one soft key. On a terminal, a maximum of four soft keys may each be programmed to perform a sequence of up to eight actions. For special functions such as Transmit Inhibit, the terminals use a “navigate to card” function. The difference with this soft key function is that the user is required to take some additional action once the function has been “navigated to”. The required additional action will normally be pressing either the green telephone key to activate or the red telephone key to deactivate. Some “navigate to” functions may require additional user input such as when “navigating to” status messages when it may be necessary to enter a number, for example. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 23 of 103 © Sepura Limited 2007 MOD-06-366 sepura TEXT ENTRY AND EDITING TEXT ENTRY METHODS Sepura terminals support two mechanisms for entering text: Multi-Tap and Character Selection Box Text Entry using the Navi-knob™. In both methods, the set of characters available for entry can be selected by the user, so that upper case characters, lower case characters, numbers and special characters (e.g. punctuation) can be separated. This gives the user full control over entered text while also speeding up text entry. Note that different language variants of the radio have different character sets. All text entry and text editing is started in the same way, by pressing and holding the down arrow key. This will place a flashing cursor at the start of the message. CHARACTER SET SELECTION The character set is selected by pressing the right arrow key repeatedly until the desired set is shown. The selected character set is displayed at the bottom of the screen. Depending on the software version of the terminal, a character set selection box may be displayed on the left of the display. In this case the Navi-knob™ or the right arrow key may be used to change the character set, and allowing the box to timeout, or pressing the green telephone key selects the character set indicated by the arrow cursor in the box. CURSOR MOVEMENT While text is being entered the cursor advances automatically. To reposition the cursor in the text and insert new text, first remove the character selection box by pressing the red telephone key or the up arrow key. While no character selection box is displayed the cursor can be moved around the text character by character by using the Navi-knob™ or by using the up and down arrow keys, which move the cursor line by line. Then use multi-tap or Character Selection text entry using the Navi-knob™ as described below. MULTI-TAP TEXT ENTRY FROM THE KEYPAD The user may select a character by pressing the appropriate key from the keypad which has the character assigned to it. The user should press the same key until the required character appears on the screen. For example, on an alphanumeric keypad, in order to enter “YES” the user would press key 9 three times so that “Y” is displayed. The cursor will then move to the right of the Y and the user should then press key 3 twice so that “E” is displayed. The cursor will then move to the right of the E and the user should then press key 7 four times so that S is displayed. The cursor will move to the right of the last character entered. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 24 of 103 © Sepura Limited 2007 MOD-06-366 CHARACTER SELECTION TEXT ENTRY USING THE NAVI-KNOB™ sepura When the selected character set is visible at the bottom of the screen the user may rotate the Navi-knob™ to scroll through the character list. Pressing the green telephone key will enter the character. Upper Case Lower Case Special Characters (including space) Numeric Characters DELETION OF CHARACTERS To delete a character, the cursor should be positioned to the right of the character to be deleted. The left arrow key should then be pressed. LEAVING TEXT ENTRY OR EDITING MODE To leave text entry or editing mode, either press the red telephone key or press the up arrow key to remove the character selection box. Then press the green telephone key to save the text. or TETRA Terminals User Guide 17 January 2007 Issue 1 Page 25 of 103 © Sepura Limited 2007 MOD-06-366 sepura SECURITY AND PIN CODES Sepura terminals can be programmed for PIN (Personal Identification Number) activation at switch on. It is possible to program the terminals to enable the user to change the PIN code if required. There are two PIN codes that are used in the terminal: • • A four digit PIN at switch on. A Master Reset PIN (or PUK) of up to eight digits. PIN ENTRY At switch on the following screen will appear Type in the PIN code (four digits) using the terminal’s keypad. As each digit is entered a star (*) will be placed in that digit position. Press the green telephone key to continue. The terminal will now switch on and display the Top Level Menu screen . TETRA Terminals User Guide 17 January 2007 Issue 1 Page 26 of 103 © Sepura Limited 2007 MOD-06-366 sepura INCORRECT PIN ENTRY If the user enters the PIN code incorrectly, the following screen will appear. If the user enters the incorrect PIN three times, the following screen will appear. If the PIN has been entered incorrectly three times it will be necessary to type in the Master Reset PIN code (eight digits) (or PUK) using the terminal’s keypad. As each digit is entered a star (*) will be placed in that digit position. The green telephone key should then be pressed to continue. If the user enters the PUK incorrectly then it will be necessary to wait five seconds before reentering the PUK . After the correct PUK has been entered, the action taken by the terminal will depend on whether it has been programmed to support PIN change using the Radio Settings menu. If this is the case the 4 digit PIN will default to 1234 after a correct PUK has been accepted. The user may then change the 4 digit PIN using the PIN Change option in the Radio Settings menu . If the terminal does not support PIN code change via the Radio settings menu, the terminal will revert to the last known PIN code if the PUK is entered TETRA Terminals User Guide 17 January 2007 Issue 1 Page 27 of 103 © Sepura Limited 2007 MOD-06-366 sepura USER PROFILES The User Profiles feature is customisable and so may not be available on every radio. If the User Profiles feature has been programmed it allows the user to switch easily between preset combinations of alerts and settings on the radio to match the user’s circumstances or environment. If the User Profiles feature is programmed there may be between two and ten pre-defined profiles available. Selecting a user profile may be achieved in one of the following ways: a) Press the Mode button three times. A Browser box is displayed showing the currently selected User Profile. It is then possible to scan through all the available profiles using the Navi-knob™. When the required profile is displayed in the Browser box it may be selected by pressing the green telephone key. b) By accessing the Profiles card in the Radio Settings menu. c) If programmed, each user profile may be accessed by using a soft key. Please see section on Soft Keys for further information. An example of a User Profile is that the terminal could be set for use in a quiet environment (for example a meeting) or if the user is “On Call” when all the audible alerts and backlight would be switched off so that the terminal would also give the impression of being switched off, but in fact would remain fully functional. When a User Profile has been selected the Radio Settings cards are updated to reflect the settings resulting from the User Profile change. The Radio Settings cards may also be used to override the settings imposed by a change of profile. See section on Radio Settings. Any of the following alerts and settings may be included in a User Profile: • • • • • • • • • • Any or all of the audible alerts Any or all of the LED alerts and indications Any or all of the vibrator alerts Reject Incoming Voice Calls setting Speaker volume Volume of audible alerts Backlight operation GPS operation Covert Mode operation Lone Worker operation 17 January 2007 Issue 1 Page 28 of 103 © Sepura Limited 2007 TETRA Terminals User Guide MOD-06-366 sepura CALL TYPES Sepura terminals support the following voice call types: Voice Call Type Description A half duplex point to multi-point call where immediate communication can take place between the calling and the called users without the alerting process and without an explicit response from the called user that he has answered. Each user needs permission to transmit for each transaction. A half duplex point to point call where immediate communication can take place between the calling and the called users without the alerting process and without an explicit response from the called user that he has answered. Each user needs permission to transmit for each transaction. Full duplex Point-to-point call (e.g. a telephone call). The user is alerted and can choose whether to accept or reject the call. A call to a PABX user. A call to a user on a telephony network. A unidirectional point to multi-point mode of transmission. Terminals can only receive this type of communication. A high priority call, which pre-empts resources on the network and other users. Group Individual half duplex Individual full duplex PABX PSTN Broadcast Emergency Calls Sepura terminals support the following data call types: Data Call Type Individual full mode Data duplex circuit Description Circuit Mode data calls have a very short transit delay and so are suitable real-time services A status message may have 65536 possible status values. Of these, value 0 is defined to mean ‘Emergency,’ values 1 to 32767 are reserved, and values 32768 to 65535 are available for network or user specific definition. A user defined message that can be sent by individuals and received by individuals and groups. TETRA packet data extends TETRA to act as an IP subnet. This enables application programmers to build their applications in a well-standardised environment. Status Message SDS Message Packet Data TETRA Terminals User Guide 17 January 2007 Issue 1 Page 29 of 103 © Sepura Limited 2007 MOD-06-366 sepura GROUP CALLS (POINT-TO-MULTIPOINT) TALKGROUP SELECTION This terminal has not yet attached to a group. This could be due to a number of reasons: 1: The terminal has just been reprogrammed. 2: The terminal was attached to a DGNA talkgroup which was then de-assigned. Having no attached group could be avoided if a default quick group has been customised in the terminal. This screen shows that the terminal is attached to talkgroup 591 “Blue 1” in the “Blue” folder. This was the last selected talkgroup. To attach or change a talkgroup, the Mode button should be pressed once. This selects Talkgroup Selection mode and displays the Talkgroup Selection Box. The Up and Down arrow key may then be used to select the talkgroup folder and the Navi-knob™ may be rotated to select the desired talkgroup. Alternatively the talkgroup may be selected directly by entering its number using the keypad, irrespective of the displayed folder. Once the desired talkgroup has been found and is displayed on the terminal, the group will attach after a few seconds or immediately if the PTT button is pressed once. The screen should then change as below. This screen shows the new talkgroup the user wishes to select. This screen shows the new talkgroup has been selected. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 30 of 103 © Sepura Limited 2007 MOD-06-366 sepura Talkgroups can also be selected using the “Home Group” or a “Quick Group” soft key. “Quick Group” soft keys are a programmable function. It is possible to have up to five “Quick Group” soft keys programmed. The “Home Group” soft key selects the first talkgroup in the current folder. These soft keys can be used while displaying any screen. It is not necessary to press the Mode button before using them. Another talkgroup selection method is to use the “last requested group toggle” soft key function. This allows the user to toggle to the previously selected talkgroup. This is a programmable function. CHANGING THE TALKGROUP FOLDER Folders are used to organise the talkgroup list and to speed up the selection of the user’s most frequently used groups. If more than one talkgroup folder has been customised, a talkgroup folder may be selected as follows: Just as for changing talkgroups, press the Mode button once. Then using the up and down arrow navigation key the folder can be changed. Changing the folder may also change the talkgroup. This will always happen unless the currently selected talkgroup is also in the newly selected folder. If the user does not wish to use talkgroup folders, or the talkgroup to be selected is not contained within a folder, then the “All” talkgroups option may be selected. To select the “All” talkgroups list, the Mode button should be pressed once and the up and down arrow keys may be used until “All” is displayed. Once the talkgroup has been selected and the screen returns to the normal default, the “All” folder information will disappear. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 31 of 103 © Sepura Limited 2007 MOD-06-366 MAKING A GROUP CALL The sequence of events involved in making a Group Call is as follows: sepura When a talkgroup has attached, press and hold the PTT. The terminal status text will change from “Ready” to “Dialling”. This indicates that the terminal is attempting to set up the call. The next screen change will indicate that the network has accepted the call and is waiting to allocate a traffic channel. This is indicated by the terminal status text changing to “Calling”. (On a heavily loaded network this message may appear for some time.) When a traffic channel has become available the LED will display red (or amber if so customised), and a confirmation tone will be generated to accompany the next screen change. The terminal status text will then change to “Talk.” The user can now speak into the microphone. When the user releases the PTT the LED displays green and the terminal status text will change to “Group Call”. On a network that is lightly loaded it is possible that some of this information will not be seen as it appears very briefly before going into the next screen change. If the user then presses the PTT again while the call is still active, the LED will again display red (or the customised colour), a varying alert tone may be generated (programmable option) and the terminal status text will again change to "Talk". If there is already someone talking when the PTT is pressed then a warning tone will be sounded by the terminal. During the call, the half duplex microphone (at the top of the radio) is active and all received audio is routed to the half duplex loudspeaker (at the rear of the radio). In order to transmit, the PTT button should be pressed before starting to speak and held down while speaking continues. When speaking has finished, the PTT button should be released and another party involved in the call can then press the PTT button on their radio and speak. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 32 of 103 © Sepura Limited 2007 MOD-06-366 sepura When transmitting, the LED is illuminated red (or amber if so customised). When receiving (i.e. another party is talking) the LED is illuminated green. When the call has come to an end, the user who initiated the call can either wait for the network inactivity timer to expire, which will clear the call, or press the red telephone key to clear the call. The terminal status text will then return to the default of "Ready…", and a varying tone will be generated. The Top Level screen (see section on Navigating Menus) will be redisplayed. RECEIVING A GROUP CALL When an incoming group call initiated from another terminal is received, this will be indicated by the terminal status text changing to “Group Call” (which is only visible in Normal Text Mode). The LED will flash red, indicating a new call, and a new screen indicating the name of the talkgroup being used, talkgroup folder and the caller’s ID will be displayed. After a few seconds, the LED will stop flashing red and will change to a steady state green. This screen remains visible throughout the call except when the user selects an option available from the In Call Navigation feature. Only the name will change depending on who is transmitting during the call. When another member of the group is transmitting, their TPI (Talking Party Identity) will be displayed on the screen. If the ISSI (Individual Short Subscriber Identity) of the transmitting terminal cannot be matched with a Phonebook entry, then only the ISSI number is displayed. When the call has come to an end the user who initiated the call can either wait for the network inactivity timer to expire, or press the red telephone key to clear the call. The terminal status text will then return to the default of “Ready” and a varying alert tone is generated. RECEIVING A BROADCAST CALL A terminal may receive a Broadcast Call. This will be initiated from the Controller. The terminal status text will change to “Broadcast Call” and the Broadcast Call Icon will be displayed. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 33 of 103 © Sepura Limited 2007 MOD-06-366 sepura The user will not be able to reply to this call and if the PTT is pressed then no action will be taken. CHANGING TALKGROUPS WHILST ENGAGED IN AN ACTIVE GROUP CALL If the user wishes he may change talkgroups whilst involved in an active group call. See section on In Call Navigation. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 34 of 103 © Sepura Limited 2007 MOD-06-366 sepura INDIVIDUAL CALLS MAKING INDIVIDUAL HALF DUPLEX CALLS The sequence of events involved in making an Individual Call, with the associated screen shots is as follows: The sequence shows how to make a call from the Top Level screen (see section on Navigating Menus) and with no call in progress. Either enter the Phonebook menu and use the fast access keys to select a Phonebook entry or dial the required number from the keypad. Select the correct dial mode icon using the up and down arrow navigation keys as required. Press and release the PTT to initiate the call. The terminal status text will then change to “Dialling”. TETRA calls PABX and PSTN Calls This will be followed by “Calling” until a traffic channel can be allocated to the call and the called party responds. When the called party receives the call (if the call is Direct Set Up) or answers the call (if it is a Hooking call), the terminal status text will change showing “PTT Call”. The LED will display green and a confirmation tone will be generated. The user may now press the PTT and speak into the microphone. The terminal status text will change to “Talk,” and the colour of the LED will change to red (or amber if so customised). TETRA Terminals User Guide 17 January 2007 Issue 1 Page 35 of 103 © Sepura Limited 2007 MOD-06-366 sepura When the PTT is released, the terminal status text changes to “PTT Call” and the LED displays green. During the call, the half duplex microphone (at the top of the radio) is active and all received audio is routed to the half duplex loudspeaker (at the rear of the radio). To transmit, press the PTT button before starting to speak and hold it down while speaking. When you have finished speaking, release the PTT button and another party involved in the call can then press the PTT button on their radio and speak. When transmitting, the LED is illuminated red or amber (depending on customisation) and when receiving (i.e. another party is talking) the LED is illuminated green. To end the call, either party can press the red telephone key. Dial modes are configurable, and as such, it is possible that the dial modes will not follow exactly what is described above. The called party may choose not to accept the call. In this case a message to indicate that the call has been cleared will be displayed on the screen. If the terminal has a colour or greyscale display a large triangle warning symbol will also be displayed. RECEIVING INDIVIDUAL HALF DUPLEX CALLS A terminal may receive individual half duplex calls which are either Direct Set Up (no need for the user to respond) or Hooking calls (which require that the user responds). On receiving an individual half duplex Hooking call the terminal will either vibrate or an intermittent audible alert will be generated, or both. On receiving a Direct Set Up call an alert will be generated for a very short time. The terminal status text will change to “PTT Call” and the LED will flash red if the call is a Direct Set Up call, or amber if the call is a Hooking call. The screen will change showing the TPI (Talking Party Identity). In the case of a Hooking Call the user may choose to answer the call by pressing the PTT button or to reject the call by pressing the red telephone key. If the call has been accepted, then either party may end the call by pressing the red telephone key. The terminal status text will then change to “Ready” and a high low audible tone will be generated. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 36 of 103 © Sepura Limited 2007 MOD-06-366 MAKING FULL DUPLEX CALLS (TELEPHONE TYPE CALLS) sepura The sequence of events involved in making a full duplex call, with the associated screen shots is as follows: Either enter the Phonebook menu, use the fast access keys to select a Phonebook entry or dial the required number using the keypad. Select the correct dial mode icon using the up and down arrow navigation keys as required. TETRA calls PABX and PSTN Calls Press the green telephone key. The terminal status text will then change to “Dialling”. This will be followed by “Calling” and the terminal will then generate a ringing tone indicating that the called party is ringing. When the called party answers, the terminal status will change to “Talk”. During duplex calls, the Duplex microphone (at the base of the hand-held terminal) and the Duplex Earpiece (on the front of the hand-held) are active, allowing the terminal to be held against the head like a telephone handset or GSM ‘phone. The LED is illuminated green throughout the call and there is no need to press the PTT. If an audio accessory is being used simply press the green telephone key and continue fully hands free. To end the call, press the red telephone key. The terminal will generate a varying alert tone to indicate that the call has been cancelled. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 37 of 103 © Sepura Limited 2007 MOD-06-366 RECEIVING FULL DUPLEX CALLS (TELEPHONE OR TETRA) sepura On receiving an incoming full duplex call, the terminal will vibrate or generate a telephone ringing alert, or both. The terminal status indication will change to “Telephone” and a CLI box (Calling Line Identity) will indicate the call originator’s identity. If the terminal can match the incoming CLI with an identity or telephone number in its Phonebook, then the text label associated with the number will be displayed as the CLI. The user can choose to answer the call by pressing the green telephone key or to reject the call by pressing the red telephone key. If the user answers the call the terminal status will immediately change to “Completing”. At this point the call has not been connected, but the user has confirmed to the network that they wish to accept the call. Once the network has finalised the connection, the terminal status will change to “Talk”. The terminal should be held against the head as with a telephone handset or a GSM ‘phone. The user should speak with the mouth near the Duplex microphone and should not press the PTT button. To end the call, press the red telephone key. The terminal will generate a double high low tone to indicate that the call has been cancelled. When the call is cancelled by either party, the other party will hear a call disconnect tone indicating the call has ended. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 38 of 103 © Sepura Limited 2007 MOD-06-366 FULL DUPLEX CALLS, RECEIVING AS HALF DUPLEX sepura Due to operational needs the user may wish to answer an incoming full duplex call as a half duplex call. This could be due to high ambient background noise levels where a full duplex call could pick up too much background noise for clear communications. Upon receiving an incoming full duplex call, the terminal will vibrate or generate a telephone ringing alert, or both. The terminal status indication will change to “Telephone” (only visible in Normal Text mode) and CLI (Calling Line Identity) will indicate the call originator’s identity. To answer the call the user should press the PTT button. The terminal status will immediately change to “Completing” and then to “Talk”. The user should then press and hold the PTT while speaking, as for group calls and individual half duplex calls. To end the call the red telephone key should be pressed. The terminal will generate a varying alert tone to indicate that the call has been cancelled. MISSED CALLS If the terminal receives a full or half duplex call and the user does not answer or clear the call the Call History icon will be displayed. The details of the caller’s identity and time and date of the call may then be found by selecting the Call History option (see section on Call History.) TETRA Terminals User Guide 17 January 2007 Issue 1 Page 39 of 103 © Sepura Limited 2007 MOD-06-366 sepura EMERGENCY CALLS All Sepura terminals are equipped with an emergency alarm button which can be used to make an emergency call if an emergency arises. This button can be identified by its unique orange colour and location. On the hand-held terminal it is located on the top of the terminal between the antenna and the Navi-knob™. On the Mobile and Gateway it is located on the left hand side of the console below the Navi-knob™. Emergency Button To avoid accidental operation of this feature, the emergency button must be held down for a customised period before it operates (usually 2 seconds). When the emergency button is pressed, depending on customisation, an emergency status message is automatically sent to an individual, the dispatcher or the currently selected group, and/or an emergency speech call is set up to one or more users. The use of the live microphone during an emergency call, when the radio alternately transmits and receives without the user needing to press a key, is also customised by the programming software. On the colour and greyscale hand-held terminals which are initiating or receiving an Emergency call a large Emergency Symbol will be displayed for the duration of the Emergency call. On the colour terminals the symbol displayed will be red. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 40 of 103 © Sepura Limited 2007 MOD-06-366 sepura Additionally, the mobile can clearly indicate when there is an incoming emergency call by flashing its backlight red. Once acknowledged, the backlight and LED are lit as per a normal call of the same kind for the duration of the call. On initiation of an emergency call from the mobile the display will be backlit amber on the transmit duration of the live microphone cycle and green on the receive duration of the live microphone cycle. The emergency button can be programmed to react in a number of different ways: Setting Description To guard against accidental operation the button can be programmed to activate the alarm only if the button is depressed for a programmable period of time (typically two seconds). When the emergency button is activated, the terminal can be programmed to transmit automatically for a programmed period of time with live microphone. When the terminal has finished transmitting, it can automatically change to receive mode for a period of time without needing to use the PTT button. This can be a cyclic operation, when the terminal continuously transmits and receives until reset by either the user or the dispatcher, or it can be programmed as a singleshot “one-transmit one–receive” operation or it can cycle for a number of predetermined transmissions. When the emergency call is activated, the call goes to the currently selected talkgroup, or it can be programmed to go to a specific address (such as a dispatcher). When the emergency call is activated, the terminal can be programmed to send an emergency status message (status code 0) to the currently selected talkgroup, or to a specific address. The terminal can be programmed with various priorities when the emergency button is activated. This would typically be set as a pre-emptive call (Priority 15), so that when activated, even if there is no network resource available, the network will automatically release traffic channel resources for the call. If the terminal is equipped with a GPS module, it can be programmed to send the current location or last known position of the terminal. Alarm Key Activation Time Live Microphone Call Destination Alarm Status Call Alarm Priority Current Location TETRA Terminals User Guide 17 January 2007 Issue 1 Page 41 of 103 © Sepura Limited 2007 MOD-06-366 MAKING AN EMERGENCY CALL sepura When the emergency button is pressed the terminal will display “Talk” (only visible in Normal Text mode) in the terminal status area of the display. An “Emergency” icon will be displayed and a high pitched audible alert will be generated indicating the call has been activated. The following screens show the sequence of events that occur when an emergency call (with status code) is activated. Event 1 Event 2 Event 3 Event 4 Although there are 4 distinct events during the Emergency call activation, the call setup time is actually significantly less than a second. The terminal will illuminate the LED red, showing the unit is transmitting and will then activate the microphone for a predefined (programmable) period of time. When the terminal stops transmitting it will show “Emergency” in the terminal status area of the display (Normal Text Mode only). The LED will also change to green. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 42 of 103 © Sepura Limited 2007 MOD-06-366 sepura CANCELLING AN EMERGENCY CALL If the originator of the emergency call wishes to cancel the call they can use one of two methods which will have been selected when programming the terminal. Option Secure exit Red telephone key exit Description The call originator must press and hold the alarm button in the same way as the call was initiated. The call originator presses the red telephone key. Although both of the emergency call exit functions will clear the emergency call on the call originator’s terminal, it will not remove the alarm from the system. It should also be noted that those terminals alerted to the emergency may, depending upon the infrastructure configuration, remain in the emergency call condition until the dispatcher clears the call from the system. RECEIVING AN EMERGENCY CALL When a terminal receives an emergency call the user does not need to take any action. The emergency call will be received just like any other call except that the terminal status indication will immediately change to “Emergency” (only visible in Normal Text mode), and the screen will display the terminal identity, group identity and an emergency symbol. At the same time the LED will flash red and the LCD backlight will illuminate for a few seconds. Also a high pitched audible alert will be activated leaving no doubt that the call being received is an emergency call. During the transmissions from the call initiator, the receiving terminals will also receive an intermittent alert again leaving the receiving parties in no doubt that this is an emergency call. The receiving user cannot cancel the call. If the user presses the red telephone key to exit the alarm call they will be brought back into the call under late entry signalling, until the call has been cancelled by the dispatcher. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 43 of 103 © Sepura Limited 2007 MOD-06-366 sepura DIRECT MODE CALLS (DMO) The terminal may be used to communicate directly with other TETRA radios without the use of a network. This is called Direct Mode Operation. DMO is selected either by using a soft key (depending on customisation) or by activating a card in the Radio Settings menu. The radio leaves the network and tunes to the selected DMO talkgroup. DMO talkgroups are selected in the same way as normal talkgroups. DMO supports half duplex group calls and pre-emptive emergency calls. It does not support individual calls. Group Calls will be made and received in the same way as for terminals operating in TMO. See section on Group Calls. Calls using the emergency button can only be configured as pre-emptive emergency calls to the currently selected DMO talkgroup on the radio. Note: Switching to Direct Mode Operation means communications to the dispatcher and other users on the network are not possible, unless they also switch to DMO and select the same group, or communicate through a Direct Mode Gateway. When a Direct Mode Gateway is detected by the terminal, a gateway icon is displayed and, if programmed, an audible alert will be generated: If the terminal moves out of the range of the Gateway, an audible alert will be sounded (if programmed) and the Gateway icon will be removed from the screen. Group calls can be made via the Gateway to Trunked Mode Operation radios including the dispatcher. Also, a terminal operating in DMO which is in range of a Gateway (icon displayed) may receive a Group call from the network via the Gateway. In order to answer the call the user should press the PTT. It is possible that a terminal operating in DMO but not within the range of a Gateway may be able to hear the speech of another user who is in range of a Gateway and who is involved in a Group call via the Gateway. In this case the Communication Type Mismatch icon will be displayed on the terminal which is out of range of the Gateway to indicate that the user cannot take part fully in the call. If that user attempts to respond to the overheard speech, any terminals within the Gateway range which can hear will also display a Communication Type Mismatch icon to emphasise to them that the speech is not being routed via the Gateway to TMO users. If a Gateway receives an individual full duplex call it will send an SDS message to the intended recipient of the call showing “Missed Gateway Call” plus the dialling mode and identity of the originator of the call. If required, DMO range can be extended by using a repeater. If a repeater is detected, the repeater icon is displayed: TETRA Terminals User Guide 17 January 2007 Issue 1 Page 44 of 103 © Sepura Limited 2007 MOD-06-366 sepura DIRECT MODE GATEWAY OPERATION Direct Mode Gateway operation (or Gateway Mode) is available only on Mobile and Gateway terminals. A Direct Mode Gateway links localised Direct Mode (DMO) communications with users operating on a Trunked Mode (TMO) Network. The Gateway will re-transmit information received on the Direct Mode Interface onto the Trunked Mode Air Interface. Gateway TMO TETRA Network DMO DMO Control Centre No Network Coverage When in Gateway Mode, with the exception of emergency calls, no calls (voice or data) can be made or received on the terminal being used as a Gateway. The terminal is acting only as a relay between Direct Mode and Trunked Mode. SWITCHING TO GATEWAY MODE The terminal can be switched into Gateway Mode using the Radio Settings menu on the radio. Select Gateway Mode using the green telephone key. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 45 of 103 © Sepura Limited 2007 MOD-06-366 sepura Switching to Gateway Mode can also be achieved by configuring a soft key. Once the terminal is switched into Gateway Mode, it will proceed to check that the DMO channel is not busy and that no other gateways are detected offering the same or an overlapping DMO service that is operating on the same frequency. CONFIGURING THE GATEWAY FOR USE To use the terminal as a gateway, it must be attached to both a trunked mode group and a direct mode group. The direct mode group must be selected once the terminal has been set to work in Gateway Mode. Before switching the terminal to Gateway Mode, the trunked mode group required for Gateway operation must be selected. This may be the same group as is already in use. Set the terminal to work in Gateway Mode by using the options in the Radio Settings menu or by using a pre-defined soft key. The direct mode group to be used with the gateway operation should then be selected. This is done in the same manner as selecting a group when not operating in Gateway Mode (see Note below). When the terminal is configured, the top level screen will show both trunked and direct mode groups that have been selected. Trunked Mode Group Direct Mode Group The last direct mode group selected for use in Gateway Mode will be remembered by the terminal and will be automatically used as the direct mode group next time the terminal is switched into Gateway Mode. This group may be changed in the normal way using the Mode button and the Navi-knob™ if it is not the required group. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 46 of 103 © Sepura Limited 2007 MOD-06-366 GATEWAY STATES sepura The Gateway can enter several states of operation, depending upon the status of calls through the Gateway, whether it has detected other Gateways present or other users of the direct mode channel. Gateway-monitoring This will appear when first switched into Gateway Mode, or when the DMO frequency is changed by requesting a new talkgroup or a previously Occupied or Reserved channel is detected as free. Gateway-monitoring-busy This will appear if the DMO channel is detected as being Occupied or Reserved. Gateway-monitoring-other-presence This will appear if another Gateway offering the same or an overlapping DMO service has been detected. Gateway-idle This will appear if the Gateway is ready and has no calls in progress. Gateway-in-call This will appear when a call is in progress through the Gateway. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 47 of 103 © Sepura Limited 2007 MOD-06-366 CHANGING GROUPS IN GATEWAY MODE sepura To change the DMO group on the terminal while it is operating in Gateway Mode may be done by following the same sequence of events as described for changing groups in Direct Mode and Trunked Mode. When a group is changed in Gateway Mode, it is only the DMO group that is changed. The TMO group remains unchanged. To change the TMO group, Trunked Mode operation should first be selected, then the required Trunked Mode group may be selected. The terminal may then return to Gateway Mode operation. When switching back to Gateway Mode, the last DMO group used in Gateway operation will be automatically reselected. USING THE EMERGENCY BUTTON IN GATEWAY MODE Emergency Button If the emergency button is activated on a terminal that is operating in Gateway Mode, any calls that are currently active through the Gateway will cease. The terminal will revert to Trunked Mode operation and initiate an emergency call to the attached Trunked Mode Group. Once the Emergency call has completed, the terminal will remain in Trunked Mode. LEAVING A GATEWAY AS A STANDALONE INSTALLATION If a Gateway is to be left unattended, for long periods of time, or as a permanent installation in a remote location, it is advisable to configure the Gateway as required (select and attach the required Trunked Mode group and the required Direct Mode group) and then power the terminal off using the Mode button. This will save the configuration that has been set up. Each time the terminal is powered on again, it will re-start with the configuration that has been saved. This procedure will guard against circumstances such as power failures, which may unexpectedly turn the Gateway off and on again, in an uncontrolled manner, and will ensure that it is always running with the correct configuration. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 48 of 103 © Sepura Limited 2007 MOD-06-366 sepura STATUS MESSAGES A Status Message is a short pre-defined message that is uniquely identified by a number, the status code. If the terminal has pre-defined status messages, a message may be selected to send from the Send Status menu or from the status message selection box. To select a message from the status message selection box, press the Mode button briefly twice to display the status message selection box and rotate the Navi-knob™ to scroll through the list of status messages. To leave the status message selection box without sending a status message, press the red telephone key or wait until the time out occurs. To send a Status message, press the green telephone key, then either key in the identity of an individual user (using the numeric keypad) and press the green telephone key again, or press the PTT to select a group address and then PTT again. The status message can be sent to either the currently selected group, the pre-defined destination customised in the radio, or the user-defined destination. It will also be possible to send status messages using some of the soft keys or from the green and red telephone keys if these functions have been customised. ACCESS THE SEND STATUS MESSAGE LIST First select the Status messages option from the Radio Settings Menu. Use the left and/or right arrow navigation keys to select the Send Status list Menu. Press the down arrow navigation key to go into the Send Status list menu. Use the left/right arrow navigation keys to select a status message or enter the index number of the message required via the keypad. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 49 of 103 © Sepura Limited 2007 MOD-06-366 SENDING A STATUS MESSAGE sepura Press the green telephone key to display the dial box. At this point the user has two options; OPTION 1: SEND TO INDIVIDUAL ADDRESS (ISSI, INDIVIDUAL SHORT SUBSCRIBER IDENTITY): Enter an individual address (ISSI). Then press the green telephone key. The individual address can either be the default address (the above example default address is all zeros, but this can be any valid TETRA terminal address on the same network), a Phonebook address or an address selected by inputting with the numeric keypad. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 50 of 103 © Sepura Limited 2007 MOD-06-366 sepura OPTION 2: SEND TO CURRENTLY SELECTED GROUP (GSSI, GROUP SHORT SUBSCRIBER IDENTITY): Press the green telephone key, and then press the PTT button twice. Once the message has been transmitted, a Message Delivered box may be displayed indicating that the message was delivered successfully. Message delivery reports are a network, radio programming and user selectable feature. It is quite possible depending on the configuration of the network, terminal programming and user selected features that this message might not appear as described. It should be noted that this is only one way of sending status messages; there are two other methods which do not require the use of the menu functions, see sections on Soft Keys or the Navi-knob™ TETRA Terminals User Guide 17 January 2007 Issue 1 Page 51 of 103 © Sepura Limited 2007 MOD-06-366 sepura SDS (TEXT) MESSAGES Use the message template in the Message Store or edit an existing message to write an SDS text message. From the main screen, press the down navigation key and use the left/right navigation keys to navigate to the Message Store. Press and hold the down navigation key to start editing the message text. See section on Text Entry and Editing. SENDING SDS (TEXT) MESSAGES SDS messages are sent in a similar fashion to status messages, in fact they use exactly the same methodology except that they need to be written. Use the left and right arrow navigation keys, (or the appropriate key if customised) to select the “Saved Messages” Menu, or if programmed use the soft key to display the text messaging menu. Press the down arrow navigation key to enter the Message Store. With the New Message page on screen press and hold the down arrow navigation key. Enter Text using the Keypad Keys or the Navi-knob™ (see section on Text Entry and Editing). The new message must then be stored in the Message Store by pressing the green telephone key before it can be sent. Once the message has been stored and is displayed on the screen it can be sent to an individual address, either by pressing the green telephone key and entering the number of the intended recipient and pressing the green telephone key or by using the right arrow navigation key to select a number from the Phonebook and then pressing the green telephone key. A “Sending Message” message may then be displayed (depending on the system) and a message consumption report may be delivered back to the sending user when the message has been read if this option has been selected from the Radio Settings. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 52 of 103 © Sepura Limited 2007 MOD-06-366 sepura A SDS message can be sent to the currently selected talkgroup by displaying the message as above, pressing the green telephone key and then pressing the PTT button twice. To return to the top level menu screen, either wait for the inactivity timer to expire or press and hold the up arrow navigation key, or press and hold the “clear” soft key. SENDING PRE-DEFINED SDS MESSAGES Pre-defined SDS Messages can be edited and sent from the terminal to the user by using the Send Status menu. First, select the Send Status menu. Use the navigation keys to select a predefined message. Hold the down arrow to edit the message if required. When the message is ready press the red telephone key to leave editing mode. Press the green telephone key to display the dial box. To send the message to an individual, enter the number of the intended recipient and press the green telephone key once again. Alternatively, press the PTT twice to send the message to the currently attached group. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 53 of 103 © Sepura Limited 2007 MOD-06-366 sepura RECEIVING STATUS/SDS MESSAGES Receiving status and SDS messages happens automatically with no input required from the user. When a message is received the terminal will vibrate or generate an audible alert, or both. A new message icon will be displayed in the top right hand corner of the screen and the LED will flash amber, twice for each new message. NEW MESSAGE ICON Using the down then left and right navigation arrow keys select the Message Inbox menu. To enter the message menu press the down arrow navigation key and to move to the unread messages use the left and right arrow navigation keys. In this instance there are 4 messages and the message tab that is black indicates a message that has not yet been read. As much as possible of the message will then be displayed. The three dots visible at the bottom of the page indicate that the message is continued on the next page. To read the hidden text, press the down arrow navigation key to display the rest of this message. Continue to use the down arrow key until the entire message has been read. The three dots are now visible at the top of the page indicating that there is information on the previous page. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 54 of 103 © Sepura Limited 2007 MOD-06-366 REPLYING TO RECEIVED SDS MESSAGES sepura The user can reply to any message in the Message Inbox if this option is programmed. First select the message you wish to reply to and press the green telephone key. The text of the message is displayed preceded by the words “Reply to:” The cursor is positioned before the word “Reply” allowing editing of the message if required. (See section on Text Entry and Editing.) When the message is ready to send (and editing mode has been exited if used) press the green telephone key. The number of the message originator is displayed in the dial box. If a different destination for the message is required, a different number may be entered. A further press of the green telephone key then sends the response to the requested destination. A message to inform the user of successful delivery is displayed if this option has been selected from the Radio Settings. FINDING THE IDENTITY OF THE SENDER To find the identity of the sender of the message, first ensure the message is being displayed on its last page. Then press the down arrow navigation key once. This will display the sender’s identity and, if programmed, the time and date when the message was sent. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 55 of 103 © Sepura Limited 2007 MOD-06-366 sepura STORING RECEIVED SDS MESSAGES If the Message Inbox is nearly full or if required, a message can be transferred to the Message Store. To store the message, first ensure the message to be stored is being displayed on its last page. Then press and hold the down arrow navigation key. The screen will then change to the message store screen (note changed icon) and the large tick and “Stored” message are displayed momentarily. This indicates the message has been stored successfully. The stored message is then displayed. Although the message is now in the Message Store, this message can still be lost if the terminal is not correctly switched off when powering down. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 56 of 103 © Sepura Limited 2007 MOD-06-366 sepura PAGING ALERTS If the Paging Alerts feature is programmed it allows the terminal to act as a Pager when it is in its normal operating mode or when a User Profile has been selected which results in the terminal appearing to be switched off. The Paging Alert is triggered by receipt of a status message which will automatically be displayed. The status message will be marked with a flag icon to indicate that it is associated with a Paging Alert. As with other messages in the Message Inbox, pressing the down arrow key displays the time and date when the message was received. If there is also an associated SDS message to explain the reason for the Paging Alert this will automatically be displayed on the terminal. If a call is in progress the Paging Alert will interrupt it. When the Paging Alert is triggered the user will hear a discordant two tone alarm and the LED will flash amber due to the status message being received. It is possible to configure the terminal so that if a Paging Alert is triggered while the terminal appears to be switched off it automatically becomes fully operational on receipt of the status message which triggered the Paging Alert. To stop the alert sounding press any key. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 57 of 103 © Sepura Limited 2007 MOD-06-366 sepura END TO END ENCRYPTION SECURE COMMUNICATIONS End to End Encryption has been designed to provide maximum security on communications, whether operating in Direct Mode or Trunked Mode, irrespective of the security level provided by the network. The shield icon indicates an ongoing group or individual half duplex call is end to end encrypted. When the terminal is idle, the shield icon also indicates that the selected group is configured for end to end encryption. A radio that supports End to End Encryption may still be required to make calls that are not end to end encrypted. Half duplex calls to certain talkgroups and individual subscribers may have been configured to be exempt from end to end encryption. Also, all telephone or TETRA full duplex calls cannot be end to end encrypted. When such a talkgroup is selected or the radio participates in a call that is not end to end encrypted, the shield icon is not displayed and a periodic non intrusive audible alert is generated, if configured. Note that it is not possible to accidentally make a non end to end encrypted call. Every talkgroup or individual subscriber that can be exempt from end to end encryption, has to be explicitly configured into the terminal. If the message “Security Check Fail” is displayed while making or receiving calls, it is an indication that the terminal has not been configured properly. In such cases, please contact technical support in your organisation. ZEROISING A radio that supports End to End Encryption is loaded with sensitive cryptographic keys. To avoid a potential security compromise, these cryptographic keys can be deleted if operation procedures allow. Please refer to your Security Officer for details on how to Zeroise a radio as well as related operational procedures. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 58 of 103 © Sepura Limited 2007 MOD-06-366 sepura PACKET DATA The TETRA Packet Data service provides a mechanism to transport IP Traffic over a TETRA bearer, extending TETRA to act as an IP Subnet. This enables application developers to develop in a standardised IP environment with the ability to use industry standard transport mechanisms such as UDP and TCP providing a framework to provide fast and flexible service creation. Packet Data services can only be accessed from the PEI port of the terminal. Examples of Packet Data Applications could be: • Database Inquiry • Mobile Office • Automatic Vehicle Location • Resource Management • Telemetry • Fingerprint validation • Still image transfer • Web Browsing (WAP) For more information on this service, please contact
[email protected]. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 59 of 103 © Sepura Limited 2007 MOD-06-366 sepura CIRCUIT MODE DATA Circuit Mode is the most familiar method of data transport to most people. In a circuit switched network, the communication pathway between the sending and receiving parties is fixed for the duration of the call and is not shared by other users. In Circuit Mode, a communication is obtained between two users by establishing a fixed pathway. The route is established after the calling terminal initiates the call setup procedure by giving the network the addresses. During the connection, the circuit is equivalent to a physical pair of wires connecting the two users. Circuit Mode Data services can only be accessed from the PEI port of the terminal. Mobile Data Terminal For more information on this service, please contact
[email protected]. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 60 of 103 © Sepura Limited 2007 MOD-06-366 sepura GPS GPS is available for both the Mobile and hand-held terminals. In the case of the hand-held terminal, Sepura supply a high-sensitivity GPS unit specifically designed for users operating in urban canyon environments. The behaviour of the GPS function is highly customisable, both from the customisation tool and over the air from a control room application. The GPS functionality allows for both timed or distance based reporting. The radio may also be customised to send position data automatically alongside Emergency Calls or status messages. The destination to which the GPS reports are sent may be changed over the air. If the terminal accepts a change of GPS destination command, it sounds a double low-high tonal alert, (New GPS Destination Alert), depending on customisation. The terminal is sent an SDS message to inform the user of the change of GPS destination. Finally, if customised, it is possible to enable or disable the GPS function using a card in the Radio Settings menu. In the case where the user has disabled the GPS function the display will show a warning icon . TETRA Terminals User Guide 17 January 2007 Issue 1 Page 61 of 103 © Sepura Limited 2007 MOD-06-366 sepura MENU OPTIONS The following section describes the Menu options available on Sepura Terminals. Top Level Screen Phonebook Call History Send Status Message Inbox Message Store SD Applications Scan Lists Folders Change Network New and existing entries Details of past callers Available Status Messages Received Messages Stored Messages List of Applications List of Scan Groups List of Folders List of Networks Radio Settings Alerts Enabled Loudspeaker On/Off Contrast Direct Mode Enable (1) Scanning On PIN Change GPS Enable Time & Date Vibrator Enabled Backlight Enabled Status to: Transmit Inhibit Key Functions Help SDS Report Request Quick Group(s) User Profiles The Radio Settings options for Covert Mode and Lone Worker which were available in previous versions of the software are not available when User Profiles are a programmable option on the radio. For Gateway operation, the “Direct Mode Enable” card is replaced by the “Operating Mode” card. See section on Direct Mode Gateway Operation for further details. (1) The presence, order and names of the Menu Options are programmable. They may therefore differ in a terminal from the following descriptions. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 62 of 103 © Sepura Limited 2007 MOD-06-366 sepura PHONEBOOK The Phonebook menu is used for storing numbers. The sort order of the entries may be switched between alphanumeric and numeric by pressing the '#' key. The Phonebook may contain up to 100 entries. Each entry can have an alphanumeric text label of up to 16 characters associated with the number entry. Both TETRA Identities and telephone numbers (PABX and PSTN) can be programmed in the Phonebook, but not talkgroup identities. Press the down arrow navigation key and left and right keys. Alternatively, if programmed, press and hold the soft key that displays the Phonebook menu. Press the down arrow navigation key to go into the Phonebook. The user now has the option either to make a new entry to the Phonebook or scroll through the Phonebook entries to make a selection. MAKING A NEW ENTRY Press and hold the down arrow navigation key to enter edit mode. The edit screen will appear. The cursor (text entry point) is directly under the heading “Name” as indicated by the red oval on this picture. Enter a text label associated with the number, which may be up to 16 alphanumeric characters. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 63 of 103 © Sepura Limited 2007 MOD-06-366 sepura Once the text is as required, press the red telephone key or the up arrow key to leave text editing mode, then press the green telephone key to save the text. The text will be replaced by the number entry screen. Using the alphanumeric keypad enter either a telephone number or a TETRA number. If a correction needs to be made to the number, press the left arrow navigation key to remove the incorrect digits and then reenter the correct digits. To change the dial mode indicator from terminal to telephone use the up/down navigation key. Once satisfied with the entry, press the green telephone key to save it in the Phonebook. If the entry is successfully saved a large tick will be displayed for a short time. If the number entered is incompatible with the dial mode indicator, or the Phonebook is already full, a large cross will be displayed and the entry will not be saved. If the entry is not required, then press the red telephone key to cancel the entire entry and to exit from edit mode. The terminal will then return to the New Entry screen. To make a call from the Phonebook use the left/right navigation keys to select a Phonebook entry, or press one of the keypad keys that has the first letter of the text entry. The terminal will display the first entry in the list which has this letter as its first letter. It is then possible to scroll to the entry required and press the green telephone key. To delete a Phonebook entry, select the entry required and press and hold the red telephone key. FAST ACCESS TO PHONEBOOK An alternative way of accessing the Phonebook is by using the fast access keys on the terminal (if programmed). TETRA Terminals User Guide 17 January 2007 Issue 1 Page 64 of 103 © Sepura Limited 2007 MOD-06-366 sepura If the Phonebook is accessed using fast access keys, entries cannot be edited. Pressing either the left or right arrow navigation key will display the Phonebook entries on the default screen. Using the left and right arrow keys select the entry required and press the green telephone key or the PTT button as appropriate. If the battery is removed before the terminal is correctly switched off (using the On/Off/Mode button) then any Phonebook entry made will be lost. Following correct powering down procedures will stop these entries being lost. CALL HISTORY The Call History menu allows the user to look up their recent individual call history. The terminal records individual call set ups to or from either PABX/PSTN or TETRA half duplex or full duplex calls. Up to 20 call records are stored by the terminal. Received calls that the user has not answered or cleared are indicated with the “Missed Call” icon in place of the incoming instead of . All calls are marked with the time and date when the call call icon, e.g. was received and the originator’s call ID. Emergency calls are marked with the Emergency icon. The tabs of unread Missed call cards in the Call History file are displayed in reverse video. New Missed Call icon Icon on card to show call was missed Time of call Date of call The call history will be lost if the user does not switch off the terminal by correctly powering down using the On/Off/Mode button. To access the Call History menu press the down arrow navigation key or press the green telephone key once which will take the terminal directly into the call history menu. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 65 of 103 © Sepura Limited 2007 MOD-06-366 sepura To make a call using the Call History menu, select the call history record required. Press either the green telephone key or the PTT button as appropriate. If the Icon above the number indicates that it was a TETRA call then either the PTT (half duplex) or the green telephone key (full duplex) can be used. If the Icon above the number indicates that it was a PABX/PSTN call then only the green telephone key can be used. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 66 of 103 © Sepura Limited 2007 MOD-06-366 CALL HISTORY ICONS sepura Outgoing PABX/PSTN Calls Outgoing TETRA Calls SRP2000 / SRM / SRG SRP2000 / SRM / SRG SRH3500 SRH3500 SRH3800 SRH3800 Incoming TETRA Calls Incoming PABX/PSTN Calls SRP2000 / SRM / SRG SRP2000 / SRM / SRG SRH3500 SRH3500 SRH3800 SRH3800 Missed TETRA Calls Missed PABX/PSTN Calls SRP2000 / SRM / SRG SRP2000 / SRM / SRG SRH3500 SRH3500 SRH3800 SRH3800 TETRA Terminals User Guide 17 January 2007 Issue 1 Page 67 of 103 © Sepura Limited 2007 MOD-06-366 sepura MESSAGE INBOX The Message Inbox is used to store received text or status messages. It displays the most recently received message first. The Message Inbox can hold a maximum of 50 messages. When the Message Inbox is full, old messages will be overwritten by new incoming messages. The order of deletion of old messages is oldest read message followed by oldest unread message. Each message is stamped with the time and date of its receipt which are all saved with the identity of the sender. To keep the Message Inbox to a manageable size it is recommended that messages that have been read are either deleted or saved. To view the other messages use the left and right navigation keys. The “…” in the lower right-hand corner indicates the message is too long to display on one screen. Use the down arrow navigation key to see the next part of the message. Inverse video tabs indicate unread messages. If this message needs to be dealt with at a later date it can be transferred to the Message Store. STORING A MESSAGE Press and hold the down arrow navigation key while the message is displayed. The message is transferred to the Message Store and a large tick is displayed momentarily. This prevents the loss of the message on switch-off. If the Message Store is full, a large cross and an error message are displayed when the user attempts to store a message currently in the Inbox and the message is not transferred to the Message Store. To overcome this, one or more of the stored messages should be deleted. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 68 of 103 © Sepura Limited 2007 MOD-06-366 MESSAGE STORE sepura The Message Store provides extra space in addition to the Message Inbox for storing received text messages. It can hold a maximum of 20 messages. DELETING MESSAGES FROM THE MESSAGE STORE To delete a message, first display the message that is to be deleted. Then press and hold the red telephone key. The message will be deleted and its number tab reassigned. STATUS MESSAGE LIST The Status Message List menu allows the user to access up to 100 individual pre-stored, messages. These messages consist of up to 16 characters of text, as a label associated with a pre-defined status message number. When one of these messages is sent or received, only the status number is transmitted. When the status number is received, the terminal will attempt to match the number with its pre-stored list. If it finds a match the associated text is then displayed. If no match is found, only the status number is displayed. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 69 of 103 © Sepura Limited 2007 MOD-06-366 SCAN LISTS sepura A User Defined Scan List (UDSL) is either a list of talkgroups that are fixed, or user definable. Each UDSL will have a default or priority talkgroup with which the user can initiate a call when there is no activity on any of the other talkgroups within the UDSL. Each talkgroup within the UDSL can also be programmed to have one of three different levels of access priority (network dependent), which again can be user definable. A UDSL is selected in the same way as a talkgroup but when selected, the terminal scans all of the talkgroups in the UDSL. Up to ten talkgroups can reside within a UDSL. The User Defined Scan Lists menu allows many talkgroups to be monitored at once, and hence calls to be automatically received from any of these groups. If the terminal is customised so that scan lists can be viewed and/or edited, a UDSL icon: is shown in the menu tabs. If a UDSL group is selected the UDSL icon (above) will be displayed in the right hand corner of the terminal display. EDITING A UDSL From the Scan Group Menu, press the down arrow key to enter the Scanned Group List menu option. Use the left and right arrow keys to select the UDSL to be edited. The information being displayed on a UDSL is as follows, UDSL Name Priority of group within the UDSL Icon indicates that the terminal is scanning ‘S’ indicates that this is the selected group within the UDSL TETRA Terminals User Guide 17 January 2007 Issue 1 Page 70 of 103 © Sepura Limited 2007 MOD-06-366 To edit the UDSL, press and hold the down arrow key. A small horizontal arrow icon will appear next to “Blue 1” to indicate that the UDSL is in edit mode and “Blue 1” is ready to be edited. Note also that “Blue 1” is the selected group (indicated by the letter “S” to the left of the letter “H”). Use the Up and Down navigation keys to select the UDSL to be edited. Use the green telephone key to save the edits. CHANGING THE SELECTED GROUP To make “Rural North” the UDSL selected group, press the left arrow key when the arrow icon is alongside “Operations”. The letter “S” is now displayed to the right hand side of “Rural North” and to the left of the letter “N”. Press the green telephone key to save the new selected talkgroup within the UDSL. sepura ADDING AND REMOVING TALKGROUPS WITHIN THE UDSL. Once in editing mode as described above, to add a new talkgroup to the UDSL, use the up and down arrow keys to move the arrow icon anywhere within the UDSL list. Press the Mode button once to enter talkgroup select mode. Rotate the Navi-knob™ and/or the up/down arrow key or enter the talkgroup number from the keypad to select the new talkgroup to be added. Press the PTT button to add the new talkgroup to the UDSL. REMOVING TALKGROUPS FROM A UDSL To remove a talkgroup from a UDSL, enter the UDSL to be edited and go into edit mode as in the previous example of adding a talkgroup. Select the talkgroup to be edited using the up and down arrow key and press the red telephone key to remove the selected talkgroup from the UDSL TETRA Terminals User Guide 17 January 2007 Issue 1 Page 71 of 103 © Sepura Limited 2007 MOD-06-366 Press the green telephone key to save the updated UDSL. sepura CHANGING TALKGROUPS PGS (PRIORITY GROUP SCANNING) VALUES WITHIN THE UDSL. To change the PGS value of a talkgroup within a UDSL, enter the UDSL to be edited, and press and hold the down arrow key to enter edit mode as in the previous example. The PGS value of individual talkgroups within the UDSL can now be changed between H (High), N (Normal) and L (Low) by using the right arrow key. Press the green telephone key to save the updated UDSL. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 72 of 103 © Sepura Limited 2007 MOD-06-366 FOLDERS sepura Folders are used to organise the talkgroup list and to speed up the selection of the user’s favourites. The folders menu is used for editing the folders and viewing the contents of the folders. It should be noted that the folder menu might not contain all of the folders present in the terminal. This is entirely dependent upon the customisation of the terminal. To view the folders, use the down arrow key then the left or right arrow keys to select the folder’s tab. Press the down arrow key to access the stored folders, then use the left or right arrow keys to select the required folder. To view the contents of the folder use the down arrow key. To edit the contents of the “Favourites” folder, press and hold the down arrow key. A cursor arrow will now appear at the first talkgroup position. To add or remove talkgroups proceed as in editing a UDSL. CHANGE NETWORK The Change Network menu allows the radio to be used on other networks when the user moves into their coverage area. If the terminal is customised so that different radio networks can be selected, a network selection icon: is shown in the menu tabs. To operate only on a particular network, select the check box for that network by pressing the green telephone key. A large tick will be displayed (on a colour or greyscale terminal) when a valid request is made. To instruct the terminal to select the local network automatically, select the Automatic check box using the green telephone key. (N.B. pressing the red telephone key does not deselect a network.) TETRA Terminals User Guide 17 January 2007 Issue 1 Page 73 of 103 © Sepura Limited 2007 MOD-06-366 sepura SHORT DATA APPLICATIONS The Short Data Applications option provides a method of sending information in an SDS message as simply as possible. There may be up to ten cards available and each card may have up to 10 different forms on it. Once a card has been selected the user is presented with a form allowing them to fill in the required fields which may then be sent to the requested destination. The Short Data Applications option is only available if at least one Short Data Applications card has been configured. To access a card select the Short Data Applications menu and press the down arrow key. The available tabs are visible. The example below shows how vehicle details may be sent to the Police Computer. A small arrow cursor points to the first form option, in this case “Logon.” In order to enter the Logon form, press the green telephone key. The next screen displays the different fields in the form which may be filled in. Use the Up and Down arrow keys to move the cursor to the required field. Once the text has been entered in a particular field (see section on Text Entry and Editing) press either the red telephone key or the Up arrow key to exit from editing mode and move to the next field by using the Up and Down arrows again. When complete the form may be sent by pressing the green telephone key. If a destination number has not been preprogrammed, the dial box will be displayed allowing a destination number to be input. After inputting the number press the green telephone key again to send the message. A “sending message“ and “message delivered” message will be displayed indicating the Form name (Logon) and the card header (PNC) it belongs to, giving PNC Logon. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 74 of 103 © Sepura Limited 2007 MOD-06-366 If the next step required is to enter vehicle details first press the red telephone key to exit from the Logon form and move the arrow cursor to point to “Vehicle Enquiry” by pressing the down arrow keys. Press the green telephone key to select the Vehicle Enquiry form. Text may now be entered in the fields as required and sent to the required destination as described above. Note that if there are more fields than can be displayed on one screen a scroll bar is displayed at the right hand side of the screen. To access the remaining fields use the Up and Down arrow keys. When the text has been entered the message may be sent as with the Logon form. This time the sending message and message delivered messages will display PNC Vehicle Enquiry. sepura The reply will be received as an SDS message in the Message Inbox. An example of the format of a possible reply is given below: The scroll bar at the right hand side of the screen shows there is more information that is not visible. To access the extra information press the down arrow key and the dotted box will step through the form field by field. If a field has one line in it and there is not room on the screen to display all the information, this is indicated by three dots at the bottom right corner of the selected field. The hidden text may be accessed and displayed by turning the Navi-knob™. If a field has more than one line in it and there is not room on the screen to display all the information, this is indicated by three dots at the bottom right corner of the selected field. Pressing the down arrow key will display further information in the field. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 75 of 103 © Sepura Limited 2007 MOD-06-366 Continue to use the down arrow key until all the information in the field has been read. Note the three dots now at the top left corner of the field indicating there is hidden text before the text which is currently displayed. To read this information press the up arrow. sepura TETRA Terminals User Guide 17 January 2007 Issue 1 Page 76 of 103 © Sepura Limited 2007 MOD-06-366 sepura RADIO SETTINGS The Radio Settings menu allows the user to switch on or off, or adjust, a range of different terminal functions. To access the Radio Settings menu from the top level screen, press the down arrow key, then the left or right arrow keys to select the Radio Settings menu. The down arrow key should then be pressed to access the menu of different settings available. These are described below. The customisation of the terminal determines which of the options are present. When a valid request is made to select or de-select one of the options a large tick will be displayed on colour and greyscale terminals. The Radio Settings cards for Covert Mode and Lone Worker which were available in previous versions of the software are not available when User Profiles are a programmable option on the terminal. ALERTS This function allows all audible alerts to be de-activated and is often associated with Covert Mode enabled (see below). To enable alerts press the green telephone key. This places a cross in the box (or on some terminals this will be shown by a dot in a circle). To disable alerts press the red telephone key (remove cross from the box / dot from circle). After programming the default state for this function is alerts enabled. However if the terminal is switched off with the alerts disabled, alerts remain disabled when the terminal is next switched on. VIBRATOR ALERT This function allows the user to be alerted to an incoming individual half duplex or full duplex call or an incoming SDS or Status message by the terminal vibrating. To select this option the user should press the green telephone key (cross in box/dot in circle). To de-select, the user should press the red telephone key. The pattern of vibrations will be different depending on whether a voice call or message has been received. (Please see Vibrator Alerts table.) If a voice call is received, the terminal will stop vibrating when either the green or red telephone key is pressed. If the Vibrator Alert has been selected and the user then enables Covert Mode, the Vibrator Alert is switched off and is not re-enabled when Covert Mode is disabled. Once Covert Mode has been enabled, the user may re-select Vibrator Alert from the Radio Settings card if this is required. The terminal will not vibrate if the incoming call is a group call or direct set-up call or if the terminal is attached to a car kit or charger. LOUDSPEAKER This function allows the speaker to be switched on or off. The default is speaker on. To switch the speaker off the user should press the red telephone key (remove cross from the box /dot TETRA Terminals User Guide 17 January 2007 Issue 1 Page 77 of 103 © Sepura Limited 2007 MOD-06-366 sepura from circle).To switch the speaker on when it is off the user should press the green telephone key (cross in the box/dot in circle). Switching the speaker on and off can also be achieved by configuring a soft key. BACKLIGHT The default is backlight on (cross in the box / dot in circle). To switch the backlight off press the red telephone key (remove cross from the box /dot from circle). To reactivate, press the green telephone key. On mobile products, and on some hand-held products it is also possible to adjust the intensity of the backlight and the key pad illumination by rotating the Navi-knob™. CONTRAST The contrast may be adjusted as required by turning the Navi-knob™. This option is only available on colour and greyscale terminals. STATUS DESTINATION The Status Destination function allows the user to enter, or subsequently alter, a default status and SDS address that the terminal will always present to the user when a status or SDS message is being sent. The destination address may be that of either a group or an individual. To edit the default Status destination press and hold the down arrow, then enter the new individual identity using the keypad, and press the green telephone key. To discard changes press the red telephone key. If a Status destination number which is valid for the selected dialling mode is input a large tick will be displayed, but if an invalid number for the selected dialling mode is input a large cross will be displayed and the number will not be stored. DIRECT MODE This function allows the user to switch between Trunked Mode Operation and Direct Mode Operation. To activate press the green telephone key (cross in the box/dot in the circle). When Direct Mode has been selected the initials ‘DMO’ are displayed in the top left corner of the screen. To deactivate press the red telephone key. In Gateway products, operating mode selection is achieved in a slightly different way. See section on Direct Mode Gateway Operation. TRANSMIT INHIBIT This feature stops all transmissions from the terminal if the user enters a RF sensitive area such as a hospital, unless the terminal has been customised to continue to support Emergency calls (see section on Health and Safety). To activate Transmit Inhibit press the green telephone key (cross in the box / dot in circle). To deactivate press the red telephone key. Activating and deactivating this option automatically transmits a predefined status message informing the control room of the current status. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 78 of 103 © Sepura Limited 2007 MOD-06-366 sepura While Transmit Inhibit is activated the LED flashes amber, four rapid flashes at a time, is indicating limited service and the Transmit Inhibit icon (which is customisable) displayed in the top right hand corner of the screen. However if Covert Mode is active at the same time as Transmit Inhibit, the LED will not appear to flash. SCANNING ON This function allows scanning to be enabled or disabled. See section on Scan Lists and User Defined Scan Lists. HELP TEXT Help Text is a text area in the Radio Settings menu which is used to indicate which terminal soft key function is associated with which key. Help Text is normally accessed via its own soft key (Sepura default is normally key zero). With the Help Text displayed, use the up and down arrow key to read all of the text. PIN CHANGE This option allows the user to change the PIN required to switch on the terminal. Press and hold the down arrow key to change the PIN. The user will be asked to enter the current PIN, then the new PIN and then will be asked to confirm the new PIN before the change will be made. If all these requests are completed correctly a large tick will be displayed and the PIN will be changed. However if the old PIN is entered incorrectly or confirmation of the new PIN is entered incorrectly, a large cross will be displayed and the PIN will not be changed. Also, during this PIN change sequence, if no keys are pressed for a given period, the terminal will revert to the top level screen and the PIN will not be changed. SDS DELIVERY REPORTS Sepura terminals support SDS reports. This allows the user to request a Delivery Report and a Read Report when sending an SDS (text) message. There are four basic options available to the user: • • • • No reports Delivery report only Read report only Both reports To enable the required settings, with the SDS Report Request page selected, press the up or down arrow keys to move the arrow cursor up or down to select the option required. Press the green telephone key to set the option or press the red telephone key to remove the cross from the box (or dot from circle). Repeat for both options. GPS ENABLE Sepura products have the capability of being fitted with GPS modules. GPS is normally fitted for user safety and/or resource management. GPS activation and deactivation is normally carried out on air by the controller sending the terminal a specific SDS message that addresses the GPS. However, there can be circumstances when having the GPS active might not be appropriate so this option allows the user to switch off the GPS reports. The default state is GPS enabled. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 79 of 103 © Sepura Limited 2007 MOD-06-366 sepura QUICK GROUPS A quick group soft key allows the user to change quickly to a talkgroup that was previously selected as a quick group, by simply pressing the appropriate soft key. To associate a talkgroup to a quick group, first select a talkgroup in the normal way from the default screen. Then select a quick group that you wish to associate with the talkgroup from the Radio Settings menu and press the green telephone key. A different way of associating a talkgroup to a quick group, is by pressing the Mode button, then using the Navi-knob™ and/or the up/down arrow key to select the desired talkgroup and then pressing the PTT. The new quick group/talkgroup association will now appear on the quick group page. This functionality is not available on Mobile and Gateway terminals operating in Gateway Mode. TIME AND DATE This function allows the user to view the current time and date. If configured it will be possible to edit the time and date if required. This may be achieved by first pressing and holding the down arrow key to enter edit mode and then using the Navi-knob™ and/or the left and right arrow keys to move the cursor. In order to change a number, the cursor should be positioned to the left of that number and the new number should be entered from the numeric keypad. There is no need to delete the old number as it will automatically be overwritten. When the time and date are set as required, press the green telephone key to save the entry. If a valid time and date have been entered a large tick will be displayed momentarily. The new time and date will be visible on the Radio Settings card and the time will also be displayed on the bottom line of the top level menu screen. If an invalid time or date is entered a large cross and an error message will be displayed when the user presses the green telephone key to store them, and the original time and date will not be altered. USER PROFILES This function allows the user to select a specific pre-defined combination of alerts and settings for the terminal. See earlier section on User Profiles. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 80 of 103 © Sepura Limited 2007 MOD-06-366 sepura IN CALL NAVIGATION All Sepura terminal products support “In Call Navigation”. Whilst in a call the following operations are permitted: • • • • Make voice calls. Send Status messages and SDS messages. Edit all text areas. Activate and deactivate terminal functions. The following operations are not possible when in a call: Change network. • Switch to DMO from TMO and vice versa. • Activate Transmit Inhibit. • DMO/TMO switching can be activated whilst engaged in an active call, but the call is immediately dropped by the terminal. Transmit Inhibit can also be activated whilst engaged in an active call, but again the call is immediately dropped by the terminal. If the call in progress was a group call not established by this terminal then the call will be rejoined, under Transmit Inhibit rules if it is still in progress, through late entry signalling. MAKE VOICE CALLS When a call is in progress, it is possible to establish any individual call type without first of all, leaving the call in progress. From the group call in progress screen. Press and hold the left arrow key or press the down arrow key to change the screen. From this screen, it is possible to navigate to any function within the terminal. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 81 of 103 © Sepura Limited 2007 MOD-06-366 sepura To establish a private half or full duplex call either dial the number required from the keypad, select it from the Phonebook or use the call history menu. Press either the PTT button or the green telephone key depending on the call type to be established. The dialled number on the screen has been replaced by the text label from the Phonebook as the number was already resident within the terminal Phonebook. CHANGING TALKGROUPS WHILST ENGAGED IN AN ACTIVE GROUP CALL If the user wishes to change talkgroup whilst involved in an active group call, press the Mode button once and proceed as normal. When the new talkgroup has been attached, the terminal will leave the active group call. SEND STATUS MESSAGES AND SDS MESSAGES Whilst established in any call type it is possible to send Status and SDS messages. From a call in progress Press Mode button twice and rotate the Navi-knob™ to select the message. Press the green telephone key At this point the user can enter a destination address in the dial box (or use the default address displayed) and press the green telephone key again. This will send the message to TETRA Terminals User Guide 17 January 2007 Issue 1 Page 82 of 103 © Sepura Limited 2007 MOD-06-366 sepura the specific destination. Alternatively, press the PTT twice to send the message to the currently attached group. Once the message has been sent, press and hold the up or right arrow key to return to the call screen or just wait for the inactivity timeout. EDIT ALL TEXT AREAS AND ACTIVATE AND DEACTIVATE TERMINAL FUNCTIONS From this screen either press and hold the left arrow key or press the down arrow key. From this point, all areas of text editing can be carried out as described in TEXT ENTRY AND EDITING section. Once the editing has been completed press and hold the up or right arrow key to return to the call screen. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 83 of 103 © Sepura Limited 2007 MOD-06-366 sepura FALLBACK If a base station loses communication with the rest of the network, then any terminals using this base station continue to operate, but with a reduced service. Entry to and exit from Fallback Mode are indicated by an audible alert and a customisable text message. If this occurs, the terminal will only be able to communicate with other terminals that are registered on the same terminal site. No inter site communication will be available whilst in Fallback Mode. When a terminal enters Fallback Mode there are five main indicators; • the Terminal status bar indicates Fallback Mode and the yellow warning triangle is displayed momentarily • the Fallback Mode text box pops up in the centre of screen for a few seconds. • the RSSI antenna icon flashes continuously. On this screen shot it is not visible. • • the LED flashes amber intermittently (indicating limited service mode). The terminal generates a warning tone. When the terminal leaves Fallback Mode: • • • • • The terminal status bar returns to normal (Ready… or similar). The RSSI antenna icon stops flashing. The LED stops flashing. A text box pops up indicating normal operation. The terminal generates a warning tone. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 84 of 103 © Sepura Limited 2007 MOD-06-366 sepura SHORTCUTS Shortcut Description Press the down navigation key from the main menu to display the last menu tab accessed. Enter a number from the keypad to display the menu tab associated with that number. Press the Mode button once, then select a talkgroup by using either the Navi-knob™ or entering the talkgroup number from the keypad. Press the Mode button twice then select a status message using the Navi-knob™. If customised, press the right and/or left navigation key from the top level screen to display the Phonebook (for viewing only). If the Phonebook is displayed in alphabetical order, press the first letter of the required name on the alphanumeric keypad to move to the first entry beginning with that letter. Press the green telephone key once to display the most recent Call History menu entry, then press either the PTT button or the green telephone key again to set up the call. Menu Tab access Talkgroup selection Status Message selection Phonebook Browser Phonebook entry access Calling the most recent Call History menu destination TETRA Terminals User Guide 17 January 2007 Issue 1 Page 85 of 103 © Sepura Limited 2007 MOD-06-366 sepura LED INDICATIONS LED LED Indication Constant Red Description Customisable to show terminal is in a call and transmitting and also used, when connected to a charger, to show that charging has failed. Terminal is in a call and Receiving or terminal is charging and battery is fully charged Incoming individual call or SDS/Status message. Call setup detected Transmit Inhibit enabled or Fallback Mode detected. Terminal is trying to connect to a network or Battery low warning Terminal is charging Terminal is powering on Constant Green Flashing Amber Two Red Flashes Flashing Amber, four rapid flashes at a time, repeated Intermittent Flashing Red Constant Amber Short green Flash TETRA Terminals User Guide 17 January 2007 Issue 1 Page 86 of 103 © Sepura Limited 2007 MOD-06-366 sepura ALERTS Alerts are generated by the terminal under the circumstances given in the tables below. AUDIBLE ALERTS Alert Volume Change Alert Battery Low Alert Meaning The terminal is increasing speaker volume Generated when low battery level is detected Specification same as Warning Alert 400Hz 500ms Repeated Repeat period = 30s Clear Speech Pip Tone Alert Generated whilst in a call without end to end encryption 775Hz 100ms Repeated Repeat period = 5s 1500Hz 100ms 400Hz 200ms 400Hz 200ms 400Hz 1s 783Hz 100ms, Off 400ms Continuous 659Hz 200ms 659Hz 1s 1500Hz 150ms off 100 ms, repeat 3 times 775Hz 200ms, 400Hz 200ms Generated twice Key Click Alert Beep Alert Warning Alert Invalid Function Alert Wait For Tx Alert Tx Granted Alert Tx Not Granted Alert Lone Worker Prompt Alert Generated for every key press Generated for every key press and hold Response to user initiated input Response to non user initiated events User error User has pressed PTT but not yet been granted permission to transmit Alert when user is granted permission to transmit in a half duplex call Alert when user is not granted permission to transmit in a half duplex call Alert to prompt user to press a button whilst loneworker function is enabled No Service Alert Terminal is not in service New Message Alert New Emergency Message Alert Terminal has received new message Terminal has received new emergency status message 775Hz 500ms, Off 1s 775Hz 300ms, 400Hz 300ms Generated ten times 785Hz + 465Hz 1s, Off 1s Continuous 775Hz 2s, Off 2s Continuous Warbled 785Hz + 465Hz 1s, Off 1s Continuous 500Hz 600ms, Off 400ms Continuous. Remote Half Duplex Call Alert Remote Duplex Call Alert Half Duplex Call Alert Emergency Call Alert Called party is being alerted of a Half duplex call setup Called party is being alerted of a Duplex call setup Terminal is alerting an incoming half duplex On/off hook call Terminal is alerting an incoming Emergency call Duplex Call Alert Terminal is alerting an incoming Duplex On/off hook call 775Hz 2s, Off 2s Continuous Warbled TETRA Terminals User Guide 17 January 2007 Issue 1 Page 87 of 103 © Sepura Limited 2007 MOD-06-366 Alert New Call Alert Unobtainable Alert Call Cleared Alert Engaged Alert Battery Flat Alert In Service Alert Start Listening Alert Stop Listening Alert sepura Meaning Alert when call setup is complete Call setup cannot be completed, or remote disconnection of duplex call. Generated when a call is cleared. User is engaged in a call Generated prior to the terminal switching-off owing to a flat battery Terminal is in service Alert in half duplex call when someone else has been given permission to transmit Alert in half duplex call when permission to transmit granted to someone else has ended and no-one else has permission to transmit 523Hz 1s 783Hz 300ms, 523Hz 300ms 400Hz 370ms, Off 370ms Continuous 400Hz 400ms, Off 300ms Generated four times same as Warning Alert 783Hz 200ms Specification 523Hz 300ms, 783Hz 300ms 400Hz 3s Stop Talking Alert Emergency Direct Call Alert Alert for initiator of Live Mike emergency call at end of each Transmit cycle Alert to indicate start of Emergency Direct Setup Call to both initiator and receiver 523Hz 1s 988Hz + 1046Hz 100ms, 1480Hz + 1568Hz 100Ms Generated twice Off 7.1s then 554Hz 100ms, 494Hz 100ms, Emergency Call Non Tx Alert Alert in Emergency Group call generated while terminal not in transmit Tone Signalling Feedback Alert Volume Control Soft Keys Alert Whisper Mode Enable Alert Whisper Mode Disable Alert Transmit Inhibit Enable Alert Transmit Inhibit Disable Alert Transmission Inhibited Alert Wait for Transmission Alert Transmission Granted Alert Transmission Not Granted Alert No Service Alert Generated while a key customised to transmit tone signalling is pressed Alert to indicate volume has been set using the volume up/down soft keys Alert to indicate that Whisper Mode has been enabled Alert to indicate that Whisper Mode has been disabled Alert to indicate that transmit inhibit has been enabled Alert to indicate that transmit inhibit has been disabled Alert to indicate that attempted transmission is not allowed Alert when user has pressed PTT but has not been granted permission to transmit Alert when user is granted permission to transmit in a half duplex call Alert when user is not granted permission to transmit in a half duplex call Alert to indicate that the terminal is not in service 800Hz 1500Hz 100ms 988Hz 100ms, 1319Hz 200ms 1319Hz 100ms, 988Hz 200ms 988Hz 100ms, 1319Hz 200ms 1319Hz 100ms, 988Hz 200ms 933Hz 1s 783Hz 100ms, Off 400ms Continuous 659Hz 200ms 659Hz 1s 775Hz 200ms, 400Hz 200ms, Generated twice Covert Mode Enable Alert Alert to indicate that Covert Mode has been enabled 988Hz 100ms, 1319Hz 200ms TETRA Terminals User Guide 17 January 2007 Issue 1 Page 88 of 103 © Sepura Limited 2007 MOD-06-366 Alert Covert Mode Disable Alert Gateway Found Gateway Lost Communication Type Mismatch to Direct Alert sepura Meaning Alert to indicate that Covert Mode has been disabled Alert to indicate the terminal is in range of a Gateway Alert to indicate the terminal is not in range of a Gateway Alert to indicate that the terminal is in range of a gateway and is receiving a direct call from another terminal which is outside the range of the Gateway Specification 1319Hz 100ms, 988Hz 200ms 400Hz 200ms, Off 200ms, Generated three times 400Hz 200ms, Off 200ms, Generated twice 400Hz 30ms, Off 30ms Generated twice Repeated Repeat period = 5s 400Hz 30ms, Off 30ms Generated three times Repeated Repeat period = 5s 1046Hz + 1319Hz 100 ms, 1046Hz + 1568Hz 100 ms Generated twice 1319Hz + 1397Hz 500ms, 1397Hz + 1480Hz 200ms Generated continuously. Communication Type Mismatch to Gateway Alert Alert to indicate that the terminal is out of range of a Gateway and is receiving a call from another terminal via a Gateway New GPS Destination Alert Generated when the terminal accepts a change of GPS destination command Paging Alert Generated to page the user VIBRATOR ALERTS Alert Voice Call Vibrator Alert Meaning Alert to indicate that the terminal has received a hooking call. Specification 500ms on, 500ms off, 500ms on, 500ms off, 500ms on, 2s off. Message Received Vibrator Alert Alert to indicate that the terminal has received a Status message or SDS message. 500 ms on, 250 ms off, 500 ms on, 1s off Generated a maximum of 5 times TETRA Terminals User Guide 17 January 2007 Issue 1 Page 89 of 103 © Sepura Limited 2007 MOD-06-366 sepura DISPLAYED INFORMATION USER INFORMATION While the user is selecting options from the menus , an indication of the success or otherwise of the request may be displayed momentarily on the colour and greyscale terminals as follows: Description SRH3500 SRH3800 Success symbol Error or Failure symbol Warning symbol Emergency Symbol The Success symbol is only ever displayed in response to an action by the user. If the user selects a function from within the Radio Settings menu or the Change Network card, the large tick is used to indicate that the request is valid and not that the function requested has succeeded. For some functions such as storing a received SDS message in the Message Store, or saving a new entry in the Phonebook, for example, the large tick will be displayed to indicate that the request has been completed successfully. The Error or Failure symbol may be displayed in response to an action by the user or as a result of an incoming call. It is displayed to indicate either that an invalid request has been made or that an error or fault has occurred and a request has not been completed successfully. The Warning symbol is displayed to alert the user to certain conditions, e.g. if the terminal is in Fallback Mode, there are problems with SDS report deliveries, there are unread messages when the user has attempted to switch off the terminal etc. If a user initiates or receives an emergency call, the Emergency Symbol will be displayed for the duration of the call. Also, if a user receives an Emergency Message the Emergency Symbol will be displayed. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 90 of 103 © Sepura Limited 2007 MOD-06-366 sepura ICONS The following are icons that can be displayed on the terminal: SCREEN DISPLAY ICONS Description Indicates a telephone style call. SRP2000/SRM/SRG SRH3500 SRH3800 Indicates a Half duplex call. Indicates a Broadcast call. Indicates an Emergency call. Indicates unread message received by the terminal. Indicates a call has been received by the terminal which has not been accepted or rejected (Missed Call) Indicates a low battery level Indicates terminal is operating in Lone Worker Mode. Indicates terminal is operating in Covert Operation Mode. Used to identify the battery level meter. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 91 of 103 © Sepura Limited 2007 MOD-06-366 sepura Used to identify the signal strength meter. Indicates TX Inhibit is active. Indicates a DMO Gateway has been detected. Indicates a DMO Repeater has been detected. A general purpose icon that could be used to identify a Dialling Mode. Indicates keys locked. Indicates calls are not Air Interface encrypted. Indicates calls are end to end encrypted. Used to identify the volume level meter. Indicates a Packet Data session is active. Used to inform the user that more than one talkgroup is attached. Indicates that power from the charger is present. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 92 of 103 © Sepura Limited 2007 MOD-06-366 sepura Indicates that the GPS function has been disabled by the user. Indicates the user can move the cursor by rotating the Navi-knob™ anticlockwise. Indicates the user can move the cursor by rotating the Navi-knob™ clockwise. Indicates that the loudspeaker is disabled when a duplex accessory is being used (Mobile & Gateway). Icon to indicate there has been a communication mismatch. N/A N/A MENU ICONS Description The file that contains all the terminal's outgoing status messages. SRP2000/SRM/SRG SRH3500 SRH3800 The file that contains a number of information cards, each with an incoming data message. The file that contains identity numbers address book. The file that contains a historical list of outgoing and incoming voice calls. The file that contains a number of information cards, each with free form text. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 93 of 103 © Sepura Limited 2007 MOD-06-366 sepura The file that contains user settings for radio functions. Indicates call. an incoming Indicates call. an outgoing The identity to which a call will be made when the PTT is pressed. Used to identify that the Send Key should be pressed to invoke a function. Indicates that a function is activated. Indicates that a function is not activated. Indicates direction navigation. Indicates direction navigation. Indicates direction navigation. Indicates direction navigation. of of of of A general purpose icon that could be used to identify a dialling mode. A general purpose icon that could be used to identify a dialling mode. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 94 of 103 © Sepura Limited 2007 MOD-06-366 This file allows the user to select the network to which the terminal is attached. A general purpose icon that could be used to identify a dialling mode. sepura Used to inform the user that the external alert output is active. The file that allows the user to view (and edit) the allocation of talkgroups to talkgroup folders. The file that provides the user with Short Data Applications forms to complete. TEXTUAL INFORMATION The terminal will display textual information about any action it is currently involved in. This enables the user to interpret what the terminal is doing at any particular point in time or action. The following table sets out the displayed messages and their meanings. Message Call Failed Call Cleared Called Party Busy Party Not Reachable Party Not Secure Network Busy Rejected By Network Call Type Rejected Service Unavailable Emergency Interrupt Call Connect Fault Called Party Cleared Network Failure Call Timed Out Network Disconnect Service Failed Description Call set-up has not succeeded but reason is not defined or unknown User requested disconnect Called party busy Called party not reachable Called party does not support encryption Congestion in infrastructure Not allowed traffic case (e.g. calling own id) Incompatible traffic case (e.g. individual call requested to group address) Requested service not available Pre-emptive use of resource Invalid call identifier Call rejected by called party No idle Control Channel available Expiry of call timer Network requested disconnection Acknowledged service not completed TETRA Terminals User Guide 17 January 2007 Issue 1 Page 95 of 103 © Sepura Limited 2007 MOD-06-366 Message Unknown TETRA Number Unknown Phone Number Party Restore Failed Called Party Secure Dialling Error Call Set-up Failed Use PTT Button Use Key Green Telephone sepura Description Unknown TETRA identity Unknown external subscriber number Call restoration of other user failed Called party requires encryption Unable to convert dialled digits to call identity Call set-up failed during handover The duplex call type is configured to be disabled for this dialling algorithm The half duplex call type is configured to be disabled for this dialling algorithm Transmission Inhibited indication Request rejected due to missing or invalid E2EE keys or association data The radio is connected to a network, ready to receive calls and data Currently engaged in a group call Displayed whilst engaged in a half duplex call Displayed whilst engaged in a broadcast call Direct Mode is selected, radio communication does not employ fixed infrastructure Displayed whilst engaged in a duplex call Displayed whilst engaged in an emergency call Displayed when user requests a call set-up. I.e. presses or Send key when there is not a call in progress Displayed whilst the user has transmit permission in a group call Displayed when a proceeding call set-up has been indicated by the network Someone else has Transmit control in a group call, your Transmit request is lodged, wait for Transmit granted Call restoration on new cell queued pending resource availability The network has temporarily interrupted transmission in a call Listening to all available groups for activity Attempting to connect to a network Indicates when a talkgroup is unavailable Indicates whether the terminal has been disconnected The terminal is engaged in a data call to the data application The terminal is not allowed to make calls, but may receive them The system does not support speech calls If the terminal has not been correctly programmed. Displayed when an internal fault is detected by the terminal Shown after user has accepted an incoming call, before indicating Call Complete Messages subject file Call history subject file Radio configuration subject file Status message subject file Phonebook subject file No Transmit Security Check Fail Ready… Group Call PTT Call Broadcast Call Local Telephone Emergency Dialling Talk Calling… Wait… Call Queued… Suspended Scanning Connecting… Unavailable Disconnected Data Call No Outgoing Calls No Speech Calls Not Programmed Fault Detected Completing Messages Call History Settings Send Status list Phonebook TETRA Terminals User Guide 17 January 2007 Issue 1 Page 96 of 103 © Sepura Limited 2007 MOD-06-366 Message Msg Store Identity Not Given Identity Unknown Delete Edit Call Cancel Number Name Commit Edit Completed No entries Logging Diagnostics Dial: Status Message: Can’t show CLI Can’t show TPI Switching Off Hold To Switch Off Alerts Enabled Backlight Enabled Status to : High Volume: Group User Direct Group Rec’d from Msg Delivered FAIL: Msg Rejected FAIL: Dest Mem Full Msg Delivered FAIL: Switched Off FAIL: Unavailable FAIL: Wrong Number Sending…. FAIL: Wrong Number Msg Not Received Covert Tx Inhibit Not Available Calling Connected sepura Description Data Store subject file Group call speaker identity withheld Incoming Fast Access identity not known or not supplied Remove the card from the Phonebook Change the information content of the card Call the identity contained in the currently displayed Phonebook entry Cancel the current Phonebook editing session An indication that the navigation keys control the on the screen cursor Phonebook name Place the current card into the Phonebook. Shown in Message and Phonebook subjects when there are no cards to display Displayed in the diagnostics logging information box Prompt user for number to dial This text is displayed in the Status Browser Box Unable to display Calling Line Identity for incoming call Unable to display Talking Party Identity for this group call Indicates that the radio is switching off This text is displayed in an information box when the off key (Mode Button) is first held Audible alerts are enabled Backlighting is enabled Destination for status messages Text explaining meaning of checkbox in High Volume Mode card A Trunked Mode Group is selected A Direct Mode Group is selected SDS-TL Message Text SDS-TL Nokia Acknowledgement Text SDS-TL Not supported response SDS-TL Destination memory full response SDS-TL Message received response SDS-TL Destination not registered response SDS-TL Delivery failed response SDS-TL Unknown destination response The status message was sent SDS-TL Group address but individual service The status was not received at its destination Shown in the Covert operation selection card Displayed when the terminal is in Transmit Inhibitmode Invoked if a duplex call or status message is sent in Direct Mode Calling Connected TETRA Terminals User Guide 17 January 2007 Issue 1 Page 97 of 103 © Sepura Limited 2007 MOD-06-366 Message -New Entry Test Mode Engineering Mode Stored New Group in List No Selected Group New Selected Group Group Locked Software Version Error New Message Reply to: Hold to store Hold to edit Hold to delete Group deleted Direct Mode Enable sepura Description Card tab label for the template card in the Phonebook file The card name text for the Template card in the Phonebook file Displayed when the terminal is in T1 test mode Displayed when in engineering mode Message stored in Data store A new dynamic group has been assigned No group is attached to which a call can be setup A new group is selected as a result of dynamic group activity The group has been locked by dynamic group activity The version of Software being used An error has occurred Text label displayed as default text on the Data store template card Separator label between reply and incoming message text Storing a message from the Message File into the Data Store Press & hold to edit a message in the Status File and Phonebook Shown when deleting Phonebook or message entries Shown when a dynamic talkgroup has been deleted Shown when selecting Direct Mode TETRA Terminals User Guide 17 January 2007 Issue 1 Page 98 of 103 © Sepura Limited 2007 MOD-06-366 sepura HEALTH AND SAFETY Use only a slightly damp soft cloth for cleaning all exterior surfaces. Do NOT use chemical aerosol or abrasive cleaners. To ensure efficient operation, clean the battery contacts periodically with a soft, dry cloth. Never leave the radio in extreme temperatures (over 55°C), for example behind glass in very hot, direct sunlight. TRANSMIT INHIBIT The radio can be switched into Transmit Inhibit should the user enter a RF sensitive area (e.g. a hospital). This mode is indicated by the LED rapidly flashing amber 4 times at approximately two second intervals and the display of the transmit inhibit icon in the top right hand corner of . the screen. In this state, the terminal does not transmit under any circumstances in either TMO or DMO, except when using the emergency button if customised to do so. The terminal remains on the selected group and in some circumstances can still receive conversations from this talkgroup. The terminal can automatically send a status message to the customised destination when the terminal enters Transmit Inhibit, and again when it leaves Transmit Inhibit. Use of the emergency button whilst in Transmit Inhibit is supported; however, the time to set up the emergency call could be increased by a few seconds. RADIATION PROTECTION The terminals fully comply with the NRPB specification EN50361 and the ICNIRP guidelines for exposure to electromagnetic fields mandated for mobile phones (2W per kg over a 10g sample). ELECTRO MAGNETIC COMPATIBILITY The terminals meet the EMC requirements specified by the ETSI specification ETSI EN 301 489-18. TYPE APPROVAL The terminals have been self-certified to RTTE Directive EN 303 035-1 and CE marked to 1999/05/EC. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 99 of 103 © Sepura Limited 2007 MOD-06-366 ACCESSORIES sepura Only accessories supplied or approved by Sepura Limited are recommended for use with the terminals. Any accessory used that is not supplied or approved by Sepura Limited could cause damage to the terminals and may invalidate the warranty. For safety reasons Sepura Limited do not recommend that accessories be used with a hand-held without first gaining approval from Sepura Limited to do so. When the accessory socket is not used, please ensure the rubber plug is in place to maintain environmental protection. ADDITIONAL NOTES APPLICABLE TO HAND-HELD BATTERY SAFETY Please observe the following before handling batteries: To prevent injury, do not allow metal objects to contact or short circuit the battery terminals. Make sure that the battery terminals do not become dirty. Do not immerse in water or incinerate. If you need to replace the battery, use the Sepura Limited approved battery types. BATTERY DISPOSAL Batteries must be disposed of in the correct manner according to Sepura environmental policy. If in any doubt, refer to your supplier or local Sepura Limited representative. ACOUSTIC SHOCK Sepura Limited has engineered an innovative audio solution for the terminal. Duplex audio (for telephone type calls) and the half duplex audio (for radio calls) are directed to different loudspeakers. Duplex audio is routed to the low power Duplex Earpiece on the front of the radio. A more powerful loudspeaker, situated on the rear of the radio, is used for half duplex audio. This loudspeaker directs the loud audio away from a user’s ear should the user accidentally answer a half duplex call as though it were a duplex call. WARNING: Hold the radio close to the ear only when making, or receiving, duplex calls. ANTENNA When fitting the antenna, do not over-tighten. Do not use the radio without the antenna attached. TETRA Terminals User Guide 17 January 2007 Issue 1 Page 100 of 103 © Sepura Limited 2007 MOD-06-366 sepura GLOSSARY Term CLI DGNA DMO DMO Gateway Description Calling Line Identity Dynamic Group Number Assignment Direct Mode Operation A device which allows users working in Direct Mode to communicate with users in Trunked Mode. (This is often used to extend the working range of a radio) Duplex calls are telephone type calls in which both parties can talk simultaneously. End to End Encryption European Telecommunications Standards Institute Folders are used to organise your talkgroup list and to speed up the selection of your favourites Global Positioning System Group Short Subscriber Identity Global System for Mobile Communications Half duplex calls are when only one party can talk (transmit) at any time. Internet Protocol Individual Short Subscriber Identity Large mode increases the size of important displayed text Light Emitting Diode A continuous rotating knob on the top of the radio that is used for talkgroup and status message selection, as well as controlling the volume. National Radiological Protection Board Public Automatic Branch Exchange Peripheral Equipment Interface Priority Group Scanning Personal Identification Number Public Switched Telephone Network Press To Talk Radio Frequency Radio Signal Strength Indicator 17 January 2007 Issue 1 Page 101 of 103 © Sepura Limited 2007 Duplex E2EE ETSI Folder GPS GSSI GSM Half duplex IP ISSI Large Mode LED Navi-knob™ NRPB PABX PEI PGS PIN PSTN PTT RF RSSI TETRA Terminals User Guide MOD-06-366 RSM SDS Talkgroup TCP TETRA TMO TPI UDP UDSL Remote Speaker Microphone Short Data Services A pre-defined group of users. Transmission Control Protocol Terrestrial Trunked Radio Trunked Mode Operation Talking Party Identity User Datagram Protocol User Defined Scan Lists sepura TETRA Terminals User Guide 17 January 2007 Issue 1 Page 102 of 103 © Sepura Limited 2007 MOD-06-366 sepura NOTICE All rights reserved. This document may not be reproduced in any form either in part or in whole without the prior written consent of Sepura Limited, nor may it be edited, duplicated or distributed using electronic systems. Company and product names mentioned in this document may be protected under copyright or patent laws. The information in this document is subject to change without notice and describes only the product defined in this document. This document is intended for the use of Sepura Limited’s customers and/or other parties only for the purposes of the agreement or arrangement under which this document is submitted, and no part of it may be reproduced or transmitted in any form or means without the prior written permission of Sepura Limited. CONTACT DETAILS Sepura Limited Radio House St Andrew’s Road Cambridge CB4 1GR United Kingdom Web : Tel: Fax: www.sepura.com +44 (0)1223 876000 +44 (0)1223 879000 TETRA Terminals User Guide 17 January 2007 Issue 1 Page 103 of 103 © Sepura Limited 2007