Seagate Firmware Update Utility Step by Step and FAQBack Subscribe This is a help document for our Windows firmware update utility which may be downloaded from our firmware update pages. To see if your drive is eligible for a firmware update, please see Document ID: 207931. 1. Choose from the list of languages. The screens in Windows will be translated to your selection. When the application restarts in DOS, the language will be in English. (Click to expand.) 2. Welcome screen. Be sure to inspect the title, which gives a description of what products and firmware versions are supported by this package. This screen contains an important warning to remind you to back up your system. Additional information about various methods and Seagate backup products can be found at Document ID: 202211, Document ID: 190751, and our external products page. 4. BEFORE YOU BEGIN: 1. Save any work in progress. Windows will shut down and your system will reboot. (Click to expand. 2. Again. they are: o DO NOT run this firmware update on RAID systems. 5. Close all other open applications. and Starting Seagate Firmware Update Utility. 6.(Click to expand. You will see a new boot message Starting Seagate Loader...) .) 4. 3. Do not interrupt this procedure. Very important instructions and warnings.) 3. o DO NOT turn the power off during the firmware update procedure. Disconnect all external storage devices.. Make sure you have backed up all of your important files and critical data to some other storage media. End User License Agreement (Click to expand.. (Click to expand. The SeaEnum utility will scan your system for hard disk drives and display the Model Number. These are the first screens you will see after the reboot. Serial Number and current Firmware Revision for each drive.7. Windows will shut down and the system will reboot. 11.) 8. About screen (Click to expand. (Click to expand.) 9.) 10. The Firmware Update Utility runs from DOS to load the new firmware on your disk . DO NOT INTERRUPT this procedure! (Click to expand.) Try the Seagate Drive Detect utility if you want to see this information while in Windows. Afterwards. the current version on the disk is not compatible with the version supplied in this update. . your data should be backed up to a separate secure location/media before upgrading the drive firmware. you may restart the system yourself. the utility will exit and reboot back to Windows. or Not a Seagate drive.Even though the model is a match. the upgrade could be data-destructive and/or render your hard drive inoperable. This process may take a few minutes. Windows starting to load. the utility will exit and reboot. o No Model Matched! Will not download firmware. All Finished! If the upgrade instructions are not followed properly. Seagate does not warranty the data on your drive. 12. o Wrong Model.) 13. This utility will upgrade the firmware on your Seagate disk drive if the drive model and the current firmware are compatible with this update. . (Click to expand. . so in addition to regular backups. No Firmware Matched! Will not download firmware.drive. (Click to expand. If the software determines that the update should not be run. other common messages are: o Firmware Already Updated! Will not download firmware.) Besides the "Sending data" firmware download message. o Model Matched.The current version on the disk drive matches the version supplied in this update. If the software is unable to automatically reboot system.
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