SCOUT-3000ESP Surface Monitoring System FIELD MANUAL A NYWHERE. A NYTIME. E VERYTIME. NOTICE This manual is intended for private information only, with the understanding that any other use of the subject matter, in whole or in part, by reference or otherwise, shall be only with the prior knowledge and approval of Sercel-GRC Corp., and with the further understanding that this manual is for informational purposes only and that suggestions and recommendations contained herein shall not be understood or construed as a guarantee or warranty of any method, product or device. Federal copyright law protects the publication. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, electronic, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Sercel-GRC Corp. Any questions concerning the content of this manual, equipment operation, field maintenance, maintenance assistance and operation or maintenance training courses should be directed to: MODEL: Scout-3000 Operations Manual Copyright © 2013 by Sercel-GRC Corp. All rights reserved worldwide. Document Number: 006-0191-00 Sercel-GRC Corp. 6540 East Apache Street, Tulsa, Oklahoma 74115-3616 USA P.O. Box 581570 Tulsa, Oklahoma 74158-1570 USA E-Mail:
[email protected] or
[email protected] Telephone: (1) 918-834-9600 / Fax: (1) 918-838-8846 Doc. No. 006-0191-00 Rev. D Page 2 Table of Contents 1.0 Scout-3000 Specifications ................................................................................................. 4 1.1 Accessories and Part Numbers ........................................................................................ 4 1.2 Scout-3000 Surface Readout Instrument Overview ......................................................... 5 2.0 How to Connect the Scout-3000 to a Gauge .................................................................... 6 2.1 Operation of the Scout-3000.............................................................................................. 7 2.2 Scout-3000 Menu Selection Structure .............................................................................. 7 3.0 Scout-3000 Display Pages and Menus ............................................................................. 8 3.1 Scout-3000 “Graph” Tab ............................................................................................... 8 3.2 Scout-3000 “Long-Term Graph” ................................................................................... 9 3.3 Scout-3000 “Real-Time Graph” ....................................................................................10 3.4 Scout-3000 “MENU” Tab ..............................................................................................11 3.5 Scout-3000 “Display/Sound” Setup Menu ..................................................................11 3.6Scout-3000 “System” Menu ..........................................................................................12 3.7 Scout-3000 “Software Version” Menu .........................................................................12 3.8 Scout-3000 “USB Memory” Menu ................................................................................13 3.9 Scout-3000 “SPS” Menu ...............................................................................................14 3.10 Scout-3000 “Ports” Menu ...........................................................................................14 3.11 Scout-3000 “Modbus” Menu ......................................................................................15 3.12 Scout-3000 “4-20mA Port Setup” Menu ....................................................................16 3.13 Scout-3000 “Relay Alarms Setup” Ports Menu.........................................................17 4.0 How to Bench Test the Scout-3000 ..................................................................................19 5.0 Viewing Real Time and Historical Data using Memory Tools ........................................20 6.0 Troubleshooting the Scout-3000 ......................................................................................23 Appendix .................................................................................................................................26 I - Scout-3000 Error Codes and Troubleshooting .................................................................26 II - Scout 3000M Memory Download ......................................................................................27 III - Component, Module, and Connection Illustrations ........................................................28 IV - Modbus Slave Address Details........................................................................................34 V - Scout-3000B (Bulkhead Option) .......................................................................................34 VI- Wiring Analog and Relay Expansion Cards.....................................................................39 Doc. No. 006-0191-00 Rev. D Page 3 1.0 Scout-3000 Specifications P/N Height Width Depth Weight Voltage Frequency 90D2300 11.5 in (29.2 cm) 9.5 in (24.1 cm) 6.25 in (15.9 cm) 6.1lb (2.8 kg) (Automatic Selection) 115/230 VAC 50/60Hz *see Appendix IV for 12VDC operation 50/60 Hz Max Current 0.5A Data I/O USB, USB memory stick, Modbus port Live data on LCD/USB/Modbus RS485/RS422 Isolated Modbus Removable stored data on USB Drive Optional (2) 4-20mA outputs Display 4.3” Graphic 480x272 pixel color LCD Touch-Screen LCD Simple and Intuitive Menu Selections Operating Scout-3000 Standard USB -17°C to +65°C Temperature Scout-3000 Optional USB* -40°C to +70°C *requires extended temp USB memory stick Scout-3000M Internal USB -40°C to +70°C Storage Temperature -40°C to +70°C Enclosure NEMA-4X Rated Lockable Non-Metallic Front Panel 25 in-lbs (2.8 N-m) Screw Torque 1.1 Accessories and Part Numbers 90D2300 90D2300M 90D2300B 90B2301 90B2175 75A1090-1 034-0178-01 043-0019-00 136-0076-01 034-0187-01 138-0114-00 Scout-3000 Surface Readout Scout-3000M Internal Memory Storage Scout-3000 Surface Readout with Bulkhead wiring connector Scout-3000 Portable Option Cable ESP Choke and Surge protection assembly Memory Tools Software v18.0 or newer USB memory stick replacement FUSE, 3 AG 1/10 AMP FAST-ACTING USB CABLE A-B FULL RATED 2.09m (Optional) USB DRIVE 1GB EXTENDED TEMPERATURE Lithium Backup Battery Doc. No. 006-0191-00 Rev. D Page 4 Graph options include up to 2 sensor parameters on the vertical axis and time on the horizontal axis.2 Scout-3000 Surface Readout Instrument Overview The Scout-3000 is an all-inclusive surface readout tool for the Sercel-GRC line of ESP gauges. The amount of recorded data on the USB memory stick is only limited by the size of the memory stick. The system provides power and communication to the ESP gauge through the ESP Choke and Surge protection assembly (p/n 90B2175). The Scout-3000M stores data internally and is retrieved through the USB port on the front panel. Doc. The LCD interface displays real time data numerically or graphically and can plot up to 42 days of historical data. Recorded data is stored on the removable Scout-3000 USB memory stick. No. 006-0191-00 Rev. graphing trends and access to the system control settings. The Scout-3000 utilizes an intuitive 4.1.3” LCD color touch-screen for viewing data. D Page 5 . The data on the USB memory stick is times stamped and stored in a unique file based on the serial number of the gauge. An RS-422/485 Isolated Modbus network is provided to allow the Scout-3000 to be polled for Modbus data from any Modbus compatible controller. Single or dual 4-20mA output current loop options and an Alarm Relay may also be easily added to the Scout-3000. The user may select a timeframe from 7 days to 42 days in 7 day increments and the Scout-3000 LCD display will plot the graphs for instant trend viewing. A graphic view of the trend data for all sensor outputs is available by selecting the “Graph” tab on the Scout-3000 LCD display. Data stored on the USB memory stick may be copied to another PC or memory device and can be converted to CSV format using Memory Tools software. ! CAUTION ! : Lethal Voltages Present inside Enclosure. 7. Scout Wiring and System Components 1. ‘NEUTRAL’(AC Power -). D Page 6 . 3. AC Power Input: ‘HOT’ (AC Power +).2.0 How to Connect the Scout-3000 to a Gauge Connect the AC power to power input and gauge signal to the ESP Power output shown in Figure 1. RS 422 Pin 1 T-. ‘EARTH’ (AC Ground) ESP Power Output: ‘-‘ (Gauge/Wellhead Ground). ‘+’ (Gauge Power +) Expansion card header Modbus Slave Port: RS 485 Pin 1 (TR+). No. 5. 006-0191-00 Rev. Remove power anytime the front panel of the Scout-3000 is removed. 4. 2 T+. There are potentially dangerous voltages present! 2 1 5 4 3 7 6 1 Figure 1. 4 R+ SPS Gauge Communication Module RCM Scout 3000 System Controller Lithium Backup Battery Doc. Pin 4 (TR-). 2. 6. 3 R-. Scout Wiring System Components. No. The delay for display of downhole module information is normal. 2. The 3 data tabs contain the sensor data being received from the gauge. There is a Delay in reading data on the Scout-3000 from the tool caused by the amount of data read from the downhole sensors and the baud rate. To begin the transmission of data. 006-0191-00 Rev. D Page 7 . The Scout-3000 will then begin a series of analyzing steps. The “Scout-3000” logo will momentarily appear followed by the “Data-1” display of gauge data.1 Operation of the Scout-3000 See Figure 1. Several status messages will follow as communication is established with the gauge and data is received. It will take approximately 3 to 5 minutes before sensor readings will be displayed on the LCD screen. All sensors on the downhole module are displayed in real-time. Select another tab to change which sensors are displayed. After properly installing the ESP gauge and surface components the Scout-3000 is ready to begin receiving data from the ESP gauge.2 Scout-3000 Menu Selection Structure • Main Display • Data 1 • Sensor Data Group1 • Data 2 • Sensor Data Group2 • Data 3 • Sensor Data Group3 • Graph • Well Data Graph • Menu • SPS Menu • Ports Menu • USB Memory • System • Display/Sound • About Screen (Enter this menu by touching the GRC Logo) Doc. Scout Wiring for information on Typical Installation Wiring. This indicates that communication with the downhole gauge has begun. The data rate of the downhole module is approximately 5Hz.2. apply power via the power switch on the front panel. If data is being recorded. the data buffer size is displayed to the right of the log filename. No. Up to four parameters are shown on one screen. Select Graph Type Doc. The bottom center footer shows the current log filename. the status of the USB drive and the last message received from the SPS.0 Scout-3000 Display Pages and Menus The Scout-3000 has three tabs that contain the current data from the gauge being read. The bottom left footer displays the current date & time. and the number of parameters displayed depends on the gauge being used.3. Figure 3. which shows up to the last 42 days of data from the device’s internal memory. which shows data samples live as they are received. D Page 8 . the tool serial number and type.1 Scout-3000 “Graph” Tab Two different graphing areas are available on the Scout-3000. Scout-3000 DATA Page 3. Figure 2. The first is a long-term graph. and the elapsed time since the tool was acquired. The other option is a real-time graph. 006-0191-00 Rev. The available number of days in graph memory is displayed under Available Days (42 max). you can select any multiple of 7 days (up to 42 days). The USB memory operates completely independently of the graph memory. Graph memory is stored to battery-backed RAM and is saved between power cycles (as long as the internal lithium battery isn’t dead).3.0. you can zoom in by pressing the graph to decrease the scale. D Page 9 . If the system time is manually changed more than 1 day ahead/behind the previous time. If you wish to reset the graph memory. 006-0191-00 Rev. Scout-3000 Graph Page (sample) Note: The graph memory sampling time depends on the internal real-time clock. Scout-3000 Graphing Parameters Setup. use the Clear Graph Memory button. Scout-3000 Graphing Parameters Setup A data point from every parameter is saved to graph memory every 2 hours. Figure 5. The graph will show a blank gap during the times when the unit is turned off or the gauge is disconnected.2 Scout-3000 “Long-Term Graph” The Scout-3000 can graph up to the last 42 days of data from two parameters at once. See Figure 5. Scout-3000 Long-Term “Setup Graph” Screen The Setup Graph screen lets you select which parameters you’d like to graph (up to two on one graph). Connecting a different gauge to the Scout 3000 will also reset the graph memory. so a USB drive is not required to store graph memory. will reset all graph memory. Doc. The first graph screen to load is scaled from 0. No. Use the Setup button to configure the parameters to graph and the time. Figure 4. Past Days To Display is how many days you’d like to view at once on the graph. and the scale/span for each parameter is set in the Setup screen. The screen will show up to 420 samples before old samples are pushed off the end and lost. Figure 6. pushing the oldest samples off the left side (like a strip chart recorder). New samples are added to the right hand side of the graph. No. Real-Time Graph Screen Figure 7. The center of the graph is equal to the first point taken.3.3 Scout-3000 “Real-Time Graph” The Scout-3000 real-time graph allows you to graph every sample received live for real-time troubleshooting and graphing. Setup Live Graph Screen Doc. 006-0191-00 Rev. A green tick mark is placed at the bottom of the screen every 15 minutes as a time reference. D Page 10 . and the total samples graphed and latest readings are shown at the bottom of the screen. 3. Scout-3000 Menu (System Configuration and Setup) Note: The SPS menu should not be accessed except when troubleshooting problems as outlined under the Troubleshooting section of this manual. 006-0191-00 Rev. 4-20 mA controls. display options. press the arrow key adjacent to the item. No. The current internal temperature of the surface box is displayed under Unit Temperature. Note that some changes are not saved permanently until the main menu is exited. The content of the “Menu” tab is shown below as Figure 8. The options are easily accessed via the touch-screen interface. D Page 11 . 3. alarms. To edit an option.5 Scout-3000 “Display/Sound” Setup Menu The Display/Sound Setup menu allows you to change the backlight and beep volume level. and the minimum and maximum surface box temperatures since power up are displayed under Min/Max Temp. Scout-3000 Menu (System Configuration and Setup) below.4 Scout-3000 “MENU” Tab The Scout-3000 has a “Menu” tab that allows the user to set parameters for the general operation of the tool. and USB Memory. so it is possible to lose your changes by disconnecting power before the main menu is excited. Figure 9. Figure 8. Scout-3000 Display and Sound Configuration Menu Doc. D Page 12 . The voltage of the Lithium battery is shown under Battery Voltage.TXT” on the USB drive. Figure 11. It is possible to store debug information to the USB drive by pressing the “Debug Info To USB Drive” button and confirming (a USB drive must be inserted before attempting this). Information that can help troubleshoot gauge and unit problems is saved in a file called “$DEBUG. This file can be e-mailed to GRC customer support to help troubleshoot common problems. 006-0191-00 Rev. and view system information. real-time clock.3.6Scout-3000 “System” Menu The System Menu allows you to change your units of measurement.7 Scout-3000 “Software Version” Menu The Software Versions menu displays all the different firmware/ software versions loaded into the unit which might be necessary to communicate to GRC during troubleshooting. No. and you can also view the unit software versions and reset factory defaults under this menu. Scout-3000 Software Versions Menu Doc. Scout-3000 System Configuration Menu 3. Figure 10. A 1Giga byte USB flash drive can store approximately 1 year of downhole module data under normal operating conditions. Figure 12. Scout-3000 USB Data Status Menu Doc. This process will continue until the flash drive is full. you will receive a confirmation – if you wish to add onto the log file. USB Flash Drive contains the name of the USB drive inserted Drive Capacity contains the total size of the drive. No. Status contains the status of the last write to the USB drive. This is saved in the root directory of the USB drive inserted. Log Size contains the size of the log filename selected. For a successful write. See Figure 12. not inserted. D Page 13 . When all 256 bytes of data are received from the downhole module. 006-0191-00 Rev. If the drive is full. To start a new log. or press NO to cancel the new log. This means that data is not written to the flash drive with every sample read from the downhole module.8 Scout-3000 “USB Memory” Menu The USB Memory menu allows you to view information about the USB drive memory. Then another buffer will start at 0% and continue to fill until another 256 bytes have been received. press the NEW button and type the new name of the log file. Note: Log memory is written when the Scout-3000 flash drive internal buffer reaches 256 bytes. Scout-3000 USB Data Status Menu. If the log exists. the buffer will be 100% full and data will be written to the flash drive. Log Filename is the filename that gauge log data will be stored to. “WRITE OKAY” is displayed. or if there is a hardware failure this will be reflected here.3. press YES. D Page 14 . Operation Settings allows you to change the settings for the SPS board. You can zero the leakage current (to look for relative changes over time) by pressing the “Zero” button and confirming. The 4-20mA current loop ports and relay alarms are optional on the Scout-3000. Reset SPS Factory Defaults resets the SPS operation settings back to the factory state. Scout-3000 SPS Menu 3. Figure 13.10 Scout-3000 “Ports” Menu The Ports menu allows configuration of the Modbus slave port. See Figure 14. View Control Settings tells you current operating parameters for the SPS board and can be useful for debugging. Scout-3000 SPS Menu. Scout-3000 Input-Output Ports Setup menu. Scout-3000 Input-Output Ports Setup menu Doc. Leakage Current shows the leakage current between the gauge and surface. Reboot SPS restarts the SPS board and analyzing steps to find the tool.3. See Figure 13. 4-20 mA current loop outputs and the relay alarms. Figure 14.9 Scout-3000 “SPS” Menu The SPS Menu displays information about the Scout Power Supply (or “SPS”). This power supply (located inside the Scout-3000) is what provides power to the gauge and decodes the data sent from the gauge. Tool Type shows the tool serial number and type of tool connected. No. Under normal operation you should not need to change these. This can be a useful tool for looking for cable insulation deterioration and shorts to ground. 006-0191-00 Rev. 11 Scout-3000 “Modbus” Menu The Modbus menu allows you to change the Modbus address and baud rate of the Scout3000’s built-in Modbus slave port. Scout-3000 Modbus Traffic Monitor Menu Doc. you can watch the raw traffic (hex format) on the Modbus port by pressing the Watch Traffic button. you must first exit the menu back to the data screen (to save changes) and cycle power to load the new configuration. 006-0191-00 Rev. transmitted commands (TX).3. For debugging. No. D Page 15 . Received commands (RX). Modbus Slave Addresses for more information and register mapping). Scout-3000 Modbus Setup Menu Figure 16. Modbus addressing mismatches (Not My Address) and CRC errors (Bad CRC) are displayed on this screen. Figure 15. This port allows a SCADA system or PC to poll the Scout3000 for well data (see Modbus section Table 2. If the slave address or baud rate is changed. 006-0191-00 Rev. Alarms: It is possible to set high and low alarm trip points on the 4-20 mA current loop. Select Trim 20.0 PSI will output 4 mA. In this example. Doc. so this alarm current could be set outside the 4-20 mA range for easy detection. For example.00 mA and Trim 20. Figure 17. See Figure 45 for detailed wiring information.00 mA as possible. you could setup some SCADA systems to turn the motor off when this current is received. Voltage for the option is provided by the Scout-3000.00 mA allow you to calibrate the 4-20 mA output with your loop measuring equipment. Note: The 4-20 mA current loops can actually output 0 to 24 mA. Channel reflects what gauge sensor is controlling the current loop. Select Trim 4. Scout-3000 4-20mA Current Loop Configuration Menu 4-20mA Output Options Passive 4-20mA The passive 4-20mA option is simply a 4-20mA configuration where your host equipment supplies the voltage for the current loop. 20 mA allows you to set the value that 20 mA of current will reflect.00 mA and adjust the setting until your system reads as close to 4. a reading under -5. Active 4-20mA The active 4-20mA option is configured where the Scout provides the voltage for the current loop.0 PSI will output 20 mA.00 mA as possible. a reading of 0. 4 mA allows you to set the value that 4 mA of current will reflect. D Page 16 . a reading of 5000.0 PSI will both output 12. In this example. Active Analog 1-5Vdc and Analog 2-10Vdc The analog 1-5Vdc and Analog 2-10Vdc option provides a 1-5Vdc or 2-10Vdc voltage for turning off and on an analog switch. No. Trim 4.0 mA. In this example.12 Scout-3000 “4-20mA Port Setup” Menu The 4-20mA Port Setup menu allows you to configure the optional 4-20mA current output loops.3.00 mA and adjust the setting until your system reads as close to 20.0 PSI or above 5050. Relay Alarm Setup Screen Up to 6 different thresholds can be set by pressing the arrow next to the Edit Alarm Thresholds text as shown in Figure 18. the relay contacts will close when the alarm trips. so the alarm has not occurred yet). meaning the threshold has been reached for X minutes (but the time delay has not been reached. If you do not have the optional Relay board. and only want it to trip if Motor Temperature exceeds 270°F for at least 5 minutes (for example).3.13 Scout-3000 “Relay Alarms Setup” Ports Menu The Relay Alarm Setup menu allows you to set levels for activating the NO/NC relay. You can also disable the alarms. Select Alarm Trip Delay Screen Doc. The parameter must trip for more than this time before the alarm trips. or set it to trip instantly (no time delay) with this setting. The current status of all alarm thresholds is displayed on the Relay Alarm Setup screen as well. A red value means the trip threshold has been reached. D Page 17 . Select Alarm Trip Delay Screen to see the available options. edit the trip level on this screen and set the trip point to be less than or greater than the trip level. allowing control of external equipment via the alarms. you may still use the relay alarms to log events to the USB drive and showing alarms on the Scout-3000 display. See Figure 19. Figure 18. and the latest value is shown on the right. the value with also show “DELAYED X min”. The threshold setting is shown on the left. 006-0191-00 Rev. This is useful if you want to ignore small transients. Figure 19. A green value means the threshold has not been exceeded. If an alarm trip delay is programmed and the delay time has not been reached. If the Scout-3000 was purchased with an optional Relay board. No. You can select the parameter. The Alarm Trip Delay value allows you to pick a time to delay before tripping the alarm. CSV”. No. the following events occur automatically: If the relay board is installed as an option. "Tool= "Alarm=Motor Temp > 250. Figure 21. Figure 20. in a comma-separated text format. The file is appended with one line. D Page 18 .0 °F" 94351 MultiESP". All data values on the main Scout-3000 screens turn red and the bottom right corner of the screen flashes “ALARM TRIPPED!”. Data Screen with the Alarm Tripped The Relay Alarm Setup screen changes to show the details of what tripped the alarm. "LastValue=253. Doc. A short 5 second alarm is sounded on the Scout-3000 (the volume is the same as is set in the Display/Sound menu). An example of one trip event in the file is: "TripTime=Jan 27. Relay Alarm Setup with the Alarm Tripped Cycle power on the Scout-3000 to reset the Alarm and Relay. 2011 Thu 09:35:00". 006-0191-00 Rev. The event is recorded to the USB thumb drive in a file called “ALARMLOG. Pressing the “ALARM TRIPPED!” text takes you directly to the Relay Alarm Setup menu screen. the alarm trips.0 °F". the relay contacts close. showing the information about the alarm.When at least one threshold is reached for at least the Alarm Trip Delay time programmed. When the alarm trips. the display will show a couple of “SPS Power Off” and “SPS SncPhs 3” then “SPS SncPhs 5” as many as 4 or 5 times.0 How to Bench Test the Scout-3000 You can bench the Scout-3000 prior to field implementation using the following procedure. If the Scout acquires the data properly from the tool as stated above then disconnect and install in field. and correct errors seen during the analyzing phase of the automatic configuration of the Scout-3000. See Appendix I for a listing of all status messages in chronological order. cycle power and try again. Watch the Display screen on the front panel of the Scout. Doc. This sequence will take approximately 3-5 minutes. Confirm that the AC Power connections have been wired internally to the Scout-3000. See Figure 1 for the location of the internal connections. The analyzing steps will continue. After going through these 16 analyzing steps. You will then begin to see the Gauge serial number and Hdr (header) packets. No. The Scout will display the “Data 1” page as the startup default. This will continue until “Analyze 16” is reached. “Data 1” sensor data will show the analyzing steps that are implemented in detection of the ESP module. See Appendix III for Component and Module connections Connect the red positive alligator clip on the bench test cable to the motor connector pin on the ESP module. If none of the above data is on the screen upon power up. If errors continue or analyzing steps do not complete. The Scout will then go through several sequences to acquire the ESP module. You will then see Rcv Hdr 0 and begin to receive Header data. or if after 10 minutes no tool data is acquired. Scout-3000 Portable Option Cable) to the Scout-3000 connections. Plug the Scout-3000 Bench Test Cable AC plug into a 110 receptacle and turn the switch to “on” on the front panel of the Scout-3000. If you are still experiencing difficulty. follow the troubleshooting guide in Appendix I of this manual or contact Sercel GRC Customer Service. It is normal for error messages to appear during the analyzing phase of the gauge detection. Connect the Scout-3000 Bench Test Cable (90B2301. Connect the alligator clip on the black ground cable to any part of the ESP housing. increment. The first item displayed is the GRC Amerada logo followed by “Data 1” sensor data information group. 006-0191-00 Rev. See Figure 31 for an illustration. The Scout should show pressure and temperature data for the downhole gauge. D Page 19 . contact the Sercel GRC customer service department.4. Tool Select Real Time Read File Preferences Figure 22. To display and record real time data. 006-0191-00 Rev. Connect one end of the cable to an available USB port on your computer and the other into the Scout-3000 PC Interface USB connector.0 Viewing Real Time and Historical Data using Memory Tools 5. D Page 20 .09m). a USB type-A male to type-B male cable is required (136-0076-01. No. On the main screen. Click on “Preferences” on the menu bar and select “Scout-3000 Interface”. open the Memory Tools software.1 Connecting the Scout-3000 to a Computer Real Time In order for your computer to interface with the Scout-3000.5. COM Port Setup Doc. Set Memory Tools for Scout-3000 Figure 23. select Scout-3000 from the dropdown box. USB CABLE A-B FULL RATED 2. Chart View To end the application. Figure 24. 5. Text View Figure 25. Select USB File This will open the window to select the storage location on the PC (Figure 52). Clicking Save on the Header Information screen (Figure 53) will then open the log file from the Scout. Select the file from the USB memory and Click Open. From this window you can rename the file if required. Figure 51. From this window you can add specific details to be saved with the log file. Click on “Start” at the bottom. You will have to wait a minute or two before you can close the form. 006-0191-00 Rev. click on the “Stop” button at the bottom right side of the form. A new window will open. Click ‘Save’ and the Header Information window will open. No.Click on “Real Time” from the menu bar. D Page 21 . You can click on the “Text” and “Chart” tabs to switch between text (data table) and graph displays of the gauge data. Doc. right hand side of the form to begin receiving data from the gauge. Click the ‘Read’ button at the top of the Memory Tools home screen and select the file path for the USB memory stick.2 Reading Scout USB To read the USB memory from the Scout 3000 remove the USB from the Scout and connect it to the computer. Close form by clicking on the “X Cancel” on the bottom right corner of the form. Header Information Window. No.Figure 52. 006-0191-00 Rev. Select File Storage Location. Figure 53. Doc. D Page 22 . If these errors continue over 5 minutes communication settings may need to be changed. Make sure you have a dedicated ground wire from the Scout-3000 directly to the wellhead ground. If a ground fault develops in the motor/cable power circuit and current exceeds 37mA then the LCD will display “High Amps”. The SPS is susceptible to faults caused by phase imbalances that can result in AC voltage at the gauge signal connection point. if the voltages at the gauge signal connection is higher than the rated signal fuse. No. Phase imbalance voltages can result in tool communication problems. Note: The ESP gauge will not operate if any phase on the motor circuit becomes shorted or open. it will result in a blown fuse.6. If communications are not established with the tool. Turn off the Auto Volt and Auto Analyzer and begin stepping the voltage from 40 V to 80 V to see if that doesn’t solve the problem. In addition. If this does not work. 006-0191-00 Rev. Select “SPS Menu”. Some of the error messages that may be encountered for this situation are: “Low Amps”. The Scout-3000 should then be shut down and the system checked. Press the Menu tab shown in Error! Reference source not found. Check the fuse on the fuse block. try to manually set the operating parameters. the SPS “Start” voltage may be incorrect for your application. Figure 26. Scout-3000 System Menu Doc. disconnect the Scout-3000 from the Surface Package and troubleshoot the phase imbalance situation before attempting further communications with the tool. D Page 23 . followed by the Reboot option. It is normal to see these errors during start-up. “High Amps” and “DC-DC Bad”. If this situation occurs. Check the fuses in the Scout-3000 (line circuit breaker and gauge signal fuse).0 Troubleshooting the Scout-3000 Before attempting to troubleshoot there are a few general items you should double check: Check that all connections to the fuse block and three phase choke are correct. to bring up the Scout menu. Check for a short circuit in the motor power circuit. If the Scout is still having trouble establishing communications with the tool after checking the above problems try restoring/rebooting the Scout by going to the SPS Menu and selecting the Restore option. Select “Operation Settings”. Select Set Voltage Turn OFF Auto Volt Turn OFF Auto Analyze Figure 28. SPS Operating Settings Menu After changing the voltage. No. Continue repeating this process until the Scout is reading the gauge data. Scout-3000 SPS Setup Menu Disable Auto Volt and Auto Analyze. SPS Operating Settings Error Status Doc. If you still are receiving errors then repeat the above process incrementing the voltage by 4 volts. Select “Set Voltage” to change the SPS voltage. 006-0191-00 Rev. cycle the Scout 3000 power to begin running with the new settings. Select Operation Settings Figure 27. Status message will display on this line Figure 29. D Page 24 . Note: Many problems with the Scout can be solved with proper grounding techniques. D Page 25 . A list of these errors. Confirm that a USB Memory stick is plugged into the Scout-3000 and then select “Debug Info to USB Drive”. Scout-3000 Error Messages in the Appendix at the end of this document. Doc. note any error messages and contact Customer Service.Note: During normal start-up communications with the tool you may see messages of “High Amp”. This is all part of normal operation of the Scout-3000. and potential resolutions are listed in Table 1. If the Scout-3000 still does not function properly. After the Scout analyzes the line current from the tool you will see the message “SPS Power OFF” a couple of times and then a couple phase Sync packages. 006-0191-00 Rev. A good ground must be established from the production tubing at the wellhead back to the ground point at the surface package for proper operation. No. “DC to DC Bad”. Important debug information will be written to the debug file on the USB Memory stick. “Analyze 1” through “Analyze 16” as well as other normal messages that are all part of acquiring the tool. Valuable trouble shooting information can be collected by selecting the “Software Version Menu”. Collect as much information and data as possible to expedite a solution. The Scout will display other types of error messages if it is not communicating with the tool or the surface package. “Low Amp”. potential reasons for the error. The Scout-3000 will then begin to receive header data from the tool. This information will assist GRC in quickly resolving most problems that may occur. downhole equipment if Check motor drive. bad ground. ground problems Check surface package. downhole equipment if necessary Check motor drive. increase the voltage. phase imbalance Bad ground. bad connection most likely Gauge is potentially not working Bad ground.Appendix I . in autovolt mode. ground problems Check motor drive. ground problems Check motor drive. downhole equipment if necessary Check and replace fuse in the Scout or in the Surface Package Try restore/reboot for the Scout to analyze again. In manual mode. try running it mannually. Replace board. 006-0191-00 Rev. try running it mannually. increase the voltage. Normal operation Table 1. Going through analyzing routines trying to find optimum settings for the gauge. try running it mannually. ground problems Check surface package. in autovolt mode. phase imbalance Not correct voltage at the gauge Downhole tool is sending up erroneous header data. Resolution Once the Scout is communicating with the ESP1800. In manual mode. increase the voltage. in autovolt mode. ground problems Check surface package. phase imbalance Bad ground. Communication problem as the Scout looks for the optimal voltage to run the gauge. Try restore/reboot for the Scout to analyze again. try running it manually. In manual mode. phase imbalance Installation problem. Communication problem as the Scout looks for the optimal voltage to run the gauge. the SPS board might be damaged. ground problems Check motor drive. D Page 26 . Check motor drive. ground problems In manual mode.Scout-3000 Error Codes and Troubleshooting Possible Reasons for Error Error Message "Okay" "DC-DC Bad" No error . SPS board is damaged. Call customer service In manual mode. ground problems Check surface package. tool might be bad If it keeps recurring. in autovolt mode. the display will show "Okay". Replace board. try running it mannually. increase the voltage. use the SPS menu to do this. No.normal operation Phase imbalance Short circuit Phase imbalance "DC-DC Noisy" Short circuit Phase imbalance "Line Bad" Short circuit Phase imbalance "Line Noisy" Short circuit "High Amps" Short circuit All above and/or a fuse is blown "Low Amps" "No Tool" "No Signal" "Baud Slow" "Baud Fast" "Baud Noisy" "No Sync Break" "HdrPacket XSum" "Header Too Big" "Reference Err" "ESP Framing" "ESP Overrun" "ESP StartBit" "DatPacket XSum" "SPS EEPROM !!" "SPS FLASH !!" "Analyzing" Not enough voltage Blown fuse. locked on something besides the gauge. Communication problem as the Scout looks for the optimal voltage to run the gauge. in autovolt mode. downhole equipment if necessary Check motor drive. downhole equipment if necessary Check surface package. Scout-3000 Error Messages Doc. Communication problem as the Scout looks for the optimal voltage to run the gauge. Check all fuses and connections Check gauge Check motor drive. use the SPS menu to do this. SPS board is damaged. increase the voltage. This is normal. 2 of this manual you can read the Scout 3000M log file. Following the instructions in section 5. 006-0191-00 Rev. Scout 3000M Front Panel To download memory from The Scout 3000M connect a USB cable from the PC to the “USB Memory Download” port on the Scout front panel. D Page 27 . To delete the file connect the USB cable and open My Computer on the PC. copy the file and then delete the file from the internal memory. Log Files Scout 3000 Memory File Figure 54. The Scout Internal Memory will appear as a USB device in the PC directory as shown in Figure 54.II . Selecting Log File. Doc. The Scout display will show <NO DRIVE> by the USB file status until the USB Cable is unplugged. No.Scout 3000M Memory Download Figure 30. Right Click on the correct file and select ‘Delete’ from the list of options. The Scout 3000M cannot save data to the Internal Memory when the USB cable is connected to the Scout front panel. III .Component. Module. Bench Test Gauge Connection Modbus User Connection (J22) Figure 32. Modbus User Connection (J22) Doc. 006-0191-00 Rev. and Connection Illustrations Gauge (+) Connection Gauge (-) Connection To Gauge Case Figure 31. D Page 28 . No. ESP Gauge User Connection (J10) Optional 4-20mA Current Loop Module Figure 34. No.Scout-3000 Gauge Connection Connect these two wires to the Gauge for bench testing as shown in Figure 28 Bench Test Gauge Connection Figure 33. Optional 4-20mA Current Loop Module Doc. D Page 29 . 006-0191-00 Rev. Disconnect circuit AC power from source before attempting to wire the Scout-3000 Doc.AC Power Connection for Scout3000 Earth Ground Connections Figure 35. AC Power Input Connection ! Caution ! High Voltages are present. No. D Page 30 . Earth Ground Connection (to Well Head) Figure 36. 006-0191-00 Rev. SPS Module (Gauge Power Supply) Gauge Signal Connections Modbus module Connection 4-20mA/Relay Option Module Connection Earth Ground Connection Graphing Memory backup Battery AC Power Input Connection Figure 37. Scout-3000 Internal Subcomponent Identification Doc. 006-0191-00 Rev. No. D Page 31 . For 12VDC Portable Operation. No. D Page 32 . 006-0191-00 Rev. Optional 12VDC Power Operation 4-20mA Current Loop Module Connection Figure 39. Cut ”JUMPER1” and apply power to Terminal “T6”. 4-20mA Current Loop Module Connector Doc.Terminal “T6” Optional 12VDC power input. Ground to one of the “Ground” Terminals Figure 38. “JUMPER1” must be cut. No. D Scout-3000 Power Protection Circuit Breaker USB PC Interface for LIVE Data display and charting with Memory Tools Software USB Drive: Gauge data is stored to the USB drive when inserted. 006-0191-00 Rev. Other values may cause gauge damage) Doc. Figure 41. ESP Gauge Power connection Gauge Fuse Holder (replace only with specified fuse. Scout-3000 User Interface Connection Page 33 .Gauge Power (-) and Wellhead Ground Gauge Power (+) and Data Connection Figure 40. 0°F ↔ 6553.3mA not available 0 ↔ 4294967295 0. Modbus Slave Addresses Note: Sensor values may not actually span the entire Range shown.3V 123 is 12.5g 0.5s 1234 is 1234 packets 1234 is 123. TAG COMMENTS RANGE 1234 is 123.4°F 123 is 12.4 psia not available 1234 is 123.5°F 0.4s 0.0°F ↔ 6553.IV .4°F 1234 is 123. Range is shown for decoding purposes only V .Modbus Slave Address Details HEX UNITS DESCRIPTION ADDR 40033 0020 Packet Time Stamp High Seconds * 10 40034 0021 Packet Time Stamp Low 40035 0022 Packet Count High Count Value 40036 0023 Packet Count Low 40037 0024 °F * 10 Intake Temperature 40038 0025 Psia * 10 Intake Pressure 40039 0026 °F * 10 Discharge Temperature 40040 0027 Psia * 10 Discharge Pressure 40041 0028 °F * 10 Motor Temperature 40042 0029 Gs * 10 Vibration X 40043 002A Bbls/Day * 10 Flow 40044 002B Ohms * 10 Conductivity (WaterCut) 40045 002C Volts * 10 Line Voltage 40046 002D Gs * 10 Vibration Y 40047 002E Hz * 10 Current leakage 40048 002F Hz * 10 Spare 2 Scout-2200 Modbus Registers.0s ↔ 429496729.5°F 0.0psia ↔ 6553. 006-0191-00 Rev.5g 0.0psia ↔ 6553.0g ↔ 6553.5V 0.5psia 0.0g ↔ 6553.0V ↔ 6553.4 psia 1234 is 123.5mA Table 2.3 gs 123 is 12.5psia 0.Scout-3000B (Bulkhead Option) Doc.3 gs not available not available 123 is 12.0mA ↔ 6553. No. D Page 34 . No. Scout-3000B Modbus connection Doc.Black and White AC wires from Bulkhead connector Figure 42. D Page 35 . Scout-3000B AC input connection ModBus connection from Bulkhead connector Figure 43. 006-0191-00 Rev. Scout-3000B Modbus wiring 4-20mA #2 connection from Bulkhead connector 4-20mA #1 connection from Bulkhead connector Figure 45. No. Scout-3000B Dual 4-20mA connections Doc. 006-0191-00 Rev.Figure 44. D Page 36 . D Page 37 . No.Figure 46. Scout 3000B Dual 4-20 Output Passive Option Wiring Figure 47. Scout-3000B Single 4-20mA Active Option Wiring Doc. 006-0191-00 Rev. Figure 48. Scout-3000B Dual 4-20mA One Active and One Passive Wiring Diagram Due to the Scout 3000 internal power supply limitations only one 4-20 mA output card can operate in the Active mode. Scout-3000B Single 4-20mA 1-5Volt and 2-10Volt Analog Option Wiring Diagram Figure 49. 006-0191-00 Rev. Doc. No. The second 4-20 mA card must be powered from a separate external power supply. D Page 38 . 4-20 Board #1 4-20 Board #2 Figure 57. The switches shown in Figure 57 must be set to the positions shown. Connecting 4-20 mA control loop to Scout-3000. 006-0191-00 Rev. Connecting dual 4-20 mA output option. The Scout 3000 cannot identify board #1 or board #2 if the switches are not set to the corresponding board. D Page 39 . 4-20 Board #2 4-20 Board #1 Wire as shown above in Figure 55 for each analog board. Single analog output boards must be set to position 1 for configuration purposes. No.Wiring Analog and Relay Expansion Cards Positive 4-20 mA output Negative 4-20 mA output Figure 55. Configuring analog board identification switches. Doc.VI. Figure 56. Normally Closed contact Common Normally Open contact Figure 59. Relay output card. Wiring relay output card. 006-0191-00 Rev. Section Doc. No. D Page 40 .250 VAC or 8A – 30 VDC. The Relay Output card contact rating is 8A . See details above for wiring contact positions.Figure 58. com www. OK 74115-1570 USA Telephone: +1. contact us. is a worldwide leader in downhole data acquisition and the leader in proprietary technology for measuring.918. Sercel-GRC Corp.com Printed in the USA.838.834.8846 Email: sales@Sercel-GRC. Everytime. 04-12 Ahead of the Curve SM . For more information on this product or any of the quality monitoring and data acqusition solutions Sercel-GRC offers. Sercel-GRC provides gauges and surface readout tools for permanent.Anywhere. recording and delivering reliable and accurate well data with extremely high resolutions.918. © Sercel-GRC Corp. memory.sercel-grc. mechanical and artificial lift applications and is the manufacturer of the Amerada® mechanical gauge used for over 80 years in the oil and gas industry. Sercel-GRC Corp. Anytime.9600 Fax: +1. 6540 East Apache Tulsa.