RICOH Error Code List

RICOH Error code list--> RICOH Error Code List: Ricoh error codes are generally categorized into 9 categories. Each category starts with a unique number starting from 1 to9. A brief description is given below: (a). 1xx Series (Scanning Related Problems) CODE SC 101 SC107 SC120 SC121 SC 122 SC 123 SC 124 SC 125 SC 126 SC 127 Sc 128 SC 129 SC 130 SC SC SC SC SC SC SC 131 142 143 144 150 170 171 SC 173 SC SC SC SC SC 174 181 183 184 191 SC 192 SC SC SC SC SC SC SC 193 194 195 196 197 198 199 POSSIBLE CAUSE Exporsure Lamp error Scanner Lamp Regulator Malfunction Scanner Home position Error Scanner home position error 2 Scanner home position error 3 Scanner home position error 4 Scanner Motor encoder signal error Scanner motor speed error1 Scanner motor speed error2 Scanner motor encoder rotating direction error Scanner motor start error Scanner motor speed control error SBU defective error/ Scanner start abnormal F-Gate Asserted during shading White level detection error SBU Auto adjust error SBU Connection error Scanner ROM Mismatch Scanner DA1 Abnormal/Video processing Scanner DA2 abnormal Scanner Lamp regulator adjustment error Scanner DA2 abnormal CIS Lamp abnormal CIS auto adjustment error CIS Transmission error Bar Code Scanning error Automated SBU adjustment error/Bar code number is different Image Transfer Error SBU White level detection DF Gate Assert error DF Gate Negate error DF Gate Error Memory card error DF Scanning finish error Troubleshooting Tips: SC101:Exposure Lamp error:  Exposure Lamp defective Kemungkinan penyebab Error Lampu exposure (c) 3xx and 4xx Series Image Development Problems.  SBU board defective SC143:SBU white/black level correction error:  Exposure lamp defected.  Dirty white plate. CODE SC320 SC322 SC324 SC325 SC328 SC330 SC343 SC344 SC364 SC365 SC366 SC371 SC372 SC373 SC401 SC402 SC403 SC405 SC420 SC430 SC440 POSSIBLE CAUSE Polygonal mirror motor Laser synchronization LD Drive current over Magnification Correction LD Unit Home Position Error2 LD Unit no initial setting Yellow Sleeve Motor Lock Magenta Sleeve Motor Lock Hard Disk Drive Image Storage Address Error Hard Disk Bad Sector Maximum Yellow TD Sensor Detection Error Cyan sensor Detection Error Magenta TD Sensor Detection Error Transfer Output Abnormal Transfer Roller Leak Transfer Belt Position Sensor Transfer Belt Position Abnormal Cleaning Motor Lock Quenching Lamp Main Motor Lock .  Dirty scanner mirror or scanner mirror out of positions.  Controller Board defective (b) 2XX Series For Laser Unit Problems CODE SC201 SC220 SC221 SC240 SC260 SC261 SC285 POSSIBLE CAUSE Polygon Motor Laser Sync Detect Scan length detection LD Power Supply Excessive HP Sensor HP Sensor not turning off Line position Error In some models (AF 2015 etc) 2xx error series does not exist. Check exposure lamp connections and the stabilizer board.  BICU Board defective SC198:Memory address error:  The firmware program of the engine and the controller do no match.  Charge roller damaged.  No developer  Developing roller does not turn.SC441 SC457 SC460 SC461 SC490 Development Motor Lock Image Transfer Belt Cleaning Unit Position Error Thermistor1 Temperature Thermistor2 Toner Supply Motor Leak Exhaust Fan Motor Lock Main Fan abnormal Transfer Bias Paper Attraction Roller Bias Leak Troubleshooting Tips: SC302:Charge Roller Current leakage  Clean the machine well. Tandem rear fence motor error Drawer 1 side guide motor error Paper tray error/Duplexer jogger drive motor error Duplexer jogger driver motor error 2 Duplex-Side fence jogger HP error .  Poor connection of PCU  ID sensor defective SC402: Transfer roller lead error 2  High voltage supply board defective  Transfer/Separation unit set incorrectly  Transfer roller damaged (d) 5xx Series For Paper Feed and Fusing Problems CODE SC500 SC501 SC502 SC503 SC504 SC505 SC506 SC507 SC508 SC509 SC510 SC511 SC515 SC516 SC520 SC521 SC522 POSSIBLE CAUSE Main motor/transport motor lock/Fusing motor error Drawer 1 lift motor malfunction 2nd or 1st tray lift motor malfunction Drawer3(or 2nd) lift motor error Drawer 4 or 3rd lift motor malfunction LCC Tray malfunction Paper tray motor lock LCT main/feed motor lock Rear fence drive motor Drawer 3 LCT right fence error LCT lower limit error LCC motor lock Drawer left guide drive motor error.  Poor connection of the PCU SC392:Toner density sensor initial setting is not performed correctly.  Development roller coupling gear is not correctly attached.  Main motor or its driving board is defective. *Before replacing motors or sensors. (e) 6XX: Communication errors .  Fixing thermistor is defective or out of position. SC 541:Fusing thermistor open:  Machine is plugged into low line voltage.  Too much dust in the fan causing too much load on the motor driver.  Some loose connection  Power Supply board defective SC590:Left exhaust fan motor error  Loose connection of the exhaust fan motor.  Developing unit is over toned. first check the mechanical load.SC524 SC530 SC531 SC541 SC542 SC543 SC544 SC545 SC546 SC547 SC548 SC550 SC551 SC552 SC553 SC554 SC555 SC557 SC558 SC590 SC591 SC592 SC599 Duplex-End fence jogger HP error Bypass feed motor lock/fusing fan motor error Fuser/Duplexer reversing motor error Fuser thermistor open/ Hot Roller thermistor open Fuser Temperature warm-up error Fuser overheat error1 Hot roller fusing lamp lower limit temperature detected Fuser lamp overheat error 2 Fuser ready temperature malfunction Zero cross signal malfunction/ Fusing temperature does not increase Fusing installation error Fusing web end Pressure roller thermistor open Pressure roller warm up error Pressure roller overheat Pressure roller low temperature abnormal Pressure roller ready temperature abnormal Pressure roller temperature does not increase Zero cross signal abnormal Exhaust/Fusing fan motor error/used toner collection motor error Toner supply motor error Toner bank motor error Copy exit tray motor lock Troubleshooting Tips: SC500:Too much load on the drive mechanism  Some gears or other rotating parting has been jammed. (f) 7XX: Peripherals Problems CODE SC700 SC702 SC703 SC704 SC705 SC721 SC722 SC727 SC728 SC733 SC760 SC770 POSSIBLE CAUSE RADF Original Pickup Malfunction RADF Feed Motor Lock RADF Transport Motor Lock RADF Original Exit Motor Lock RADF Bottom Plate Motor Sorter Bin Motor Finisher/Sorter Jogger Motor Finisher Stapler Rotation error Finisher paper stack height error Finisher Lower Tray lift Motor ADF Gate Abnormal Display Editor Abnormal Troubleshooting Tips: SC700:ADF pickup problem  Home sensor is defective  ADF board or pickup roller mechanism is defective. Download Firmware again Self Diagnostic Error. Software Malfunction Kernel Mismatch.CODE SC600 SC634 SC636 SC696 POSSIBLE CAUSE Communication Error Between Main Control and Operation Panel Boards Key/ Card Counter Device Error Communication Error Between BICU & Paper Feed Control PWA Communication Error Between Engine Boad and Finisher Troubleshooting Tips: SC621:ADF connection error  An incorrect ADF is installed on the machines. *The connector of the ADF is removed while the machine is in the energy save mode. SC733:Finisher lower tray lift motor  stack height sensor or lower tray limit sensor may cause this problem (g) 8XX: Controller Errors CODE SC800 SC804 SC818 SC819 SC820 SC855 SC857 SC868 SC870 POSSIBLE CAUSE Startup Without Video output End Startup Without Video Input End Watchdog Error.Download Firmware again Wireless LAN card problem detected USB Interface Error Detected Incorrect Data is detected in the SD card Address Book Data stored on the hard disk was abnormal Troubleshooting Tips: . dirty white plate.  Defective wireless LAN card. dirty optics. CODE SC410 SC411 SC420 SC422 SC430 SC440 SC441 SC450 SC451 SC452 SC455 SC456 SC457 SC460 SC461 SC471 SC490 SC492 SC493 SC495 SC496 SC497 SC-101 SC-103 SC-104 POSSIBLE CAUSE paper seperation leak Separation bias leak error Cleaning motor lock PCC Leak Quenching lamp error Main motor lock/drum Development motor lock Paper transfer bias leak Paper transfer belt motor lock transfer belt mark detection error Paper transfer belt discharge corona current leak Paper transfer unit position error Image transfer belt cleaning unti position error Thermistor 1 temperature error Thermnistor 2 error Transfer Belt HP sensor error Toner supply motor leak Cooling an motor lock Exhaust fan motor lock Toner recycling unit error Toner collection bottle error Toner recycling motor error Exposure lamp. electrical noises or . SC855:Wireless LAN card error  Poor Connections between LAN card and the printer  Defective controller board. main relay optics board. SBU board. Technicians should also not take this information as a substitute of technician manuals. Disclaim er: Please note that this detail is just for information. lamp stabilizer board.SC 826:Self diagnostic error: NVRAM on the controller board is defective and must be replaced. Do not try to repair a machine if you are not a qualified technician. CCD Power problem Exposure lamp problem. scan motor. 04 SC-304 SC-305 SC-310314 SC-320 SC-321 SC-322 SC-323 communication error Zero cross. exposure lamp regulator. dirty white plate APS sensor FT 7950. 401. HVT. ID sensor problem Time out error for memory or EX-IPU board or fuse FU103 on Aficio 400. EX-IPU board Laser 1 synch.SC-105 SC-120123 SC-121 SC-124 SC-125 SC-126 SC-127 SC-128 SC-129 SC-130 SC140 / 141 SC142 / 143 SC144 / 145 SC-190 SC-192 SC-193 SC-194 SC-300303 SC-302 SC-302 SC-30201. 7960. or fuse FU5 (AFICIO 340. main relay. 401. (EX-IPU board or fuse FU103 Aficio 400. disconnected or time out for printer Charge roller problem. SBU. 500) Scan home or fuse FU4Scan home or fuse FU106 Aficio 550/650 Scan motor encoder or scan motor Scanning to slow speed Scanning too fast speed Scan motor or optics board Scan start speed wrong. 7960. 350 series. motor. Problem Laser drive problem . drive section Scan speed problem. 450 series. exposure lamp. 500 Potential sensor Laser motor problem Laser write problem. 401. FUSE 804 on DCPS or AC drive board on FT series Scan home problem. BICU. motor or PSU SBU error Lens vertical home sensor Lens horizontal home sensor 3rd scan home sensor problem EX-IPU board Aficio 400. BCU board. optics board. 355. 03. and 455) Charge corona assembly Aficio 550/650 SC-303Charge corona wire cleaner. 500Optics thermistor FT 7950. sensor. board. 7970 series IPU white level detect (too low) same as 192 Charge corona Laser (polygon) motor problem Charge roller. 7970 series Automatic SBU adjust error. 02. 7960. charge corona FT 7950. 700P Drum potential sensor error Aficio 550/650 IMAC error Aficio 551. image density sensor. bad drum. charge corona. 700P TD sensor adjust error Toner collect motor lockupDeveloper bias loss Aficio 551. 551P. drum. developer bias. drum. 551P. drum potential sensor.SC-324 SC-326 SC-327 SC-328 SC-329 SC-330 SC-331 SC-332 SC-335338 SC-340 SC-341 SC-342 SC-345 SC-346 SC-350 SC-351 SC-352 SC-353 SC-354 SC-355 SC-356 SC-358 SC-360 SC-361 SC-362 SC-364 SC-365 SC-366 SC-367 SC-37001 thru 07 SC-370374 Laser drive excess current draw problem Laser 2 synchronization error Laser 1 home position error Laser 2 home position error Laser beam pitch error Laser diode no initial setting Laser diode home error Laser diode present position error Laser motor polygon problem TD sensor output error Developer motor lockupTD sensor adjust error Aficio 551. 7960. toner spray Hard disk drive error 1 Hard disk drive error 2Incomplete drum potential calibration. drum ground FT 7950. check imaging formation assembly FT 7950. 551P. 7970Hard disk bad sector maximum Aficio 551. 700P SC363Data transmission error Data transmission time out errorVd out of specs. HVT. 551P. 700P . 551P. drum. developer bias. 700. 700. 700. 551P. 7970 Image compression errorHard disk drive error Aficio 551. 7960. 7960. HVT. dirty optics FT 7950. image density sensor. 7970Hard disk drive error Aficio 551. 700P Toner recycle motor disconnected ID sensor error Vsg problem. drum. 551P. needs cleaning Vsp problem. 7970 CRC error Aficio 550/650Vr out of specs. 700P Hard disk bad sector maximum Aficio 551. 700. drum potential sensor. needs cleaning Toner density sensor or under toned Toner density sensor or over toned Image density sensor. drum. drum. 700. ID sensor TD (toner density) sensor problem or bad toner mix Vsp problem. 700P Image storage errorVI out of specs. 700. 700. 382. FU115. 7960. 386. electromagnetic clutch release or fuse FU5 Scanner problem. 551P. 700. 700P Fuser fan locked Toner recycling unit problem Toner collector bottle problem Toner recycling motor problem Main motor lockedBypass motor locked FT 7950. EX-IPU board or SCU on Aficio 400. 380. 700.SC-376. 700. 7970 Tray lift problem . 551P. 700. 551P. 700. FU116 Aficio 550/650 Transfer roller negative error problem or open Transfer belt position error. electromagnetic clutch release or fuse FU5 Transfer belt position error. 401 SC-401 SC-4011 SC-4012 SC-402 SC-403 SC-405 SC-405 SC-411 SC-430 SC-440 SC-441 SC-490 SC-491 SC-492 SC-493 SC-494 SC-495 SC-496 SC-497 SC-500 SC-5011& 21st Data transmission problem Aficio 551. 551P. 388 SC-390 SC-3901 SC-3902 SC-391 SC-392 SC-395 SC-400. 700P CRC error Aficio 551. 384. 401. BCU. 700P Toner density sensor error Toner density sensor error Developer bias problem or FU103 on Aficio 550/650 Image storage address error Aficio 551. 700P Toner density sensor Developer bias problem Transfer roller error Aficio 551. 500 Separator bias Quenching lamp error Main motor locked or drum motor locked Developer motor locked Exhaust fan problem or ozone fan problem Laser cooling fan locked Cooling fan problem Bridge fan problemExhaust fan locked Aficio 551. 700P Transfer roller positive error problem Transfer roller/belt short Transfer roller/belt open or fuses FU104. 551P. 700. 700P Duplex or fuser drive problem FT 7950. 700. 551P. 700P Tandem side fence motor errorLCT motor error Aficio 551. 700P Fuser temperature to high Fuser temperature too low Fuser temperature to high Fuser ready temperature unstable Zero cross problemFuser lamp stays on. AC drive board. 551P. 551P. 700. 700P Fusing duplex motor locked Fuser thermistor open Fuser temperature too low or fuse FU107 on Aficio 551. 551P. 7970 Duplex side fence drive problem Duplex jogger home position FT 7950. 7970 Fuser unit not installed Toner collector motor problemCooling fan Aficio 220/270 series 1 bin tray motor Communication problem between SCU and operation . 7960. 700. 551P. 7970 Duplex end fence drive problem Bypass motor locked or fuse FU106 on Aficio 551. 7960. 551P. 700. 700P Tandem side fence motor Aficio 551. optics board FT 7950. 7960. 700P Tandem rear fence motor Aficio 551. 700.SC-5021& 22nd SC-5031& 23rd SC-5041& 24th SC-505 SC-506 SC-507 SC-508 SC-509 SC-5101&2 SC-511 SC-515 SC-516 SC-520 SC-521 SC-522 & 523 SC-524 SC-530 SC-531 SC-541 SC-542 SC-543 SC-544 SC-545 SC-546 SC-547 SC-548 SC-590 SC-591 SC-600 tray lift motor problem tray lift motor problem tray lift problem LCT tray Optional tray motor locked LCT motor locked Tandem rear fence motor Tandem side fence motor LCT lift problemPaper feed motor problem Aficio 551. 700P SC602Communication problem between BICU hard disk drive boardCommunication problem between BCU and fuser control unit on Aficio 400. 700P BICU data transfer sum check error BICU control data transfer problem Key card (Japan) Engine or BICU error Op panel to controller problem BICU problem (12C) Communication problem between BICU and fax controllerBICU problem (12C) Aficio 1035. 700. 551P. 700. 700PCommunication problem between BICU and LCT Aficio 1035. 700P SC-6022.SC-601 Communication problem between BICU and scannerCommunication problem between BCU and EX-IPU board Aficio 400. EX-IPU or softwareCommunication problem between BICU and finisher Aficio 551. 500Communication problem between Hard disk drive board and SBICU Aficio 550/650Communication problem between BICU and hard disk drive board Aficio 551. 1045 Communication problem between line adapter and CSS center (Japan) Communication problem between BICU and paper feed board Aficio 551. 612 SC-620 SC-621 SC-623 SC-624 SC625/62 6 SC-627 SC-630 SC-635636 SC-640 SC-641 SC-650. 551P. 500Communication problem between SBU and SBICU Aficio550/650Communication problem between MCU and BICU Aficio 551. 551P. 1045 Communication problem between BICU and LCT Aficio 1035. 1045 . 700. 700. 2. 401. 611. 653 SC-670 SC-672 SC-690 SC-691 Communication problem between BICU and ADF Communication problem between BICU and ADF Communication problem between BICU and finisher Communication problem between BICU and paper tray unit Communication problem between BICU and LCT GA5 data transfer error. 551P. -3 Communication problem between BICU and ADF SC-604 Communication problem between BCU and high voltage board Communication problem between SCU and BCU Communication problem between IOB and duplex unit SC-605 SC-610 SC-610. 401. 700P Finisher exit guide plate motor Finisher waste stapler full Finisher shift tray lift motor 1000 sheet finisher error 01: Shutter error 02: Exit error 03: Upper exit plate error 04: Jogger motor 05: Stapler motor 06: Stapler hammer motor 07: Tray lift motor 08: Shift tray height sensor 09: Back up RAM SC-741 0A: Communication error 1000 sheet finisher error in saddle stitch area 01: Position plate motor . 700. 1045 Finisher exit guide motorFinisher prestack motor Aficio 551. 1045 Communication problem between BICU and scanner board Communication problem between IOB and finisher ADF P/U problem ADF P/U problem ADF feed in motor ADF transfer motor ADF feed out motor ADF bottom plate motor Finisher transport drive motor problem Finisher tray shift or shift motor problem Finisher jogger motor Finisher stack feed motor problem Finisher stapler hammer motor Finisher stack feed out motor Finisher shift/lift motor Finisher stapler rotation motor Finisher punch motor Finisher stapler position motor Finisher exit guide motorFinisher exit open/close motor problem Aficio 1035. 551P.SC-692 SC-694 SC-696 SC-700 SC-701 SC-702 SC-703 SC-704 SC-705 SC-720 SC-721 SC-722 SC-723 SC-724 SC-725 SC-726 SC-727 SC-729 SC-730 SC-731 SC-732 SC-733 SC-734 SC-735 SC-736 SC-737 SC-738 SC-740 Communication problem between BICU and print controller boardBICU problem (12C) Aficio 1035. 1045 Finisher lift motorFinisher lower tray shift motor problem Aficio 1035. 1045 Finisher up tray shift motor problem Finisher stack feed out motorFinisher lower tray shift motor problem Aficio 1035. 863 SC-864 SC-865 SC-900 SC-90001 SC-901 SC-921 SC-940 SC-951 SC-953 SC-954 Interchange connection problem Bridge connection Finisher connection ADF gate problem Shift tray motor Control board bad Control board bad Software application error Control board or software Control board Bad HD Bad control board or NIC NVRAM or battery bad NVRAM bad Memory problem Bad control board or firmware RAM DIMM or control board bad Control board or connector Font ROM bad Clock generator problem NIB or control board bad IEEE 1384 interface board or control board bad Hard drive problem. connection or cable Returned.02: Folder roller motor 03: Shutter guide motor 04: Booklet jogger motor 05: Stapler motor 06: Folder plate motor 07: Connector 08: Switch SC-750 SC-751 SC-752 SC-760 SC-770 SC-800 SC-804 SC-819 SC-820 SC-821 SC-822 SC-823 SC-824 SC-826 SC-827 SC-828 SC-829 SC-835 SC-836. 837 SC-838 SC-850 SC-851 SC-860. 861 SC-862. Bad sector in hard drive Abnormal HD data transfer Hard drive error Electrical copy counter problem reached 10 million or NVRAM problem Mechanical counter Mechanical counter or fuse FU4 MSU hardware errorCopier feature expander hardware error Aficio 220/270 Main switch problem or main board Gate signal error Scanner image setting error (Software) Printer image setting error . 1045 Software problem Communication problem between BICU and input output board or software performance error Software problem FCU board or firmware problem Software or missing RAM or missing DIMM Program version error or fuser FU6 Program download problem.SC-955 SC-956 SC-957. 958 SC-959 SC-960 SC-961 SC-962 SC-963 SC-964 SC-970 SC-980 SC-981 SC-982 SC-984 SC-985 SC-986 SC-990 SC-991 SC-996 SC-997. board installed wrong Aficio 1035. 1045 . BICU or connection bad Aficio 1035. power loss. 998 SC-999 Memory setting error Scanner parameter error Scan error Printer setting ID error Printer return ID error Printer ready ID error Memory setting ID error Memory finishing error Printer ready error Scan error Program loading error or hard drive access error Hard drive response error Hard drive construction error Hard drive response errorControl board. 1045 Control board. IC. NVRAM bad. BICU or connection bad Aficio 1035. BICU.