MUHAMMAD UWAIS ABBASRESUME ● ● ● ● ● ● ● ● ● ● Personal Information │2 Education │2 Services & Achievements │3 Professional Training & Experiences │3 Working Experiences │4 Language Competency │5 Skills And Strength│ 5 Publications │5 Miscellaneous │5 References │5 1 abbas@yahoo. Selangor. (BBBS) . Malaysia.com Phone (H) : 03-74930100 EDUCATION Bachelor Of Political Sciences (B. BU 11/12. Phone (HP) : 012-6494632 / 019-6713325 E-Mail : uwais. Petaling Jaya. Malaysia : 1993-1998 2 . 46800 Bandar Utama.RESUME MUHAMMAD UWAIS ABBAS PERSONAL INFORMATION Residential & Mailing Address: NO: 21. Damansara.Sc) (Hons) (International Relations) International Islamic University of Malaysia (IIUM) : 2001-2009 Minor in Islamic Revealed Knowledge & Human Sciences International Islamic University of Malaysia (IIUM) : 2001-2009 Minor in English Language & Literature International Islamic University of Malaysia (IIUM) : 2001.2006 English Language & Literature Matriculation Program International Islamic University of Malaysia (IIUM) : 1999-2001 National Medium Certificate Education (SPM) Bukit Bintang Boys Secondary School Petaling Jaya.P. Basic Experience in Microsoft Word and Microsoft Powerpoint. Advanced Experience in Audio Composing Via Sony ACID. Advanced Experience in Audio Engineering Via Sony ACID & Sony Sound Forge. End Semester Summer Camp : 1997 Champion for English Theater Week Theater Competition IIUM : 1999 Best Sound FX and Background Music Engineer Awards for the English Theater Week Theater Competition IIUM : 1999 The First Pioneer for the Utilization of Digital SFX and Music Production in a theater ( IIUM) : 2000 Best Debater for Inter-Varsity Debating Friendly in UPM League 1 : 2000 Committee for Merdeka 2006 Inter Varsity Convoy : 2006 PROFESSIONAL TRAINING & EXPERIENCES Completed Leadership Training under the AOL Mastery Leadership Training 1997. Basic Experience in Woodworking & Carpentry. Basic Experience in Interior Designing while working as a freelance for a few projects.SERVICES & ACHIEVEMENTS Best Presenter for Motorola Bloodline Leadership Program : 1994 Best Group Leader for Motorola Bloodline Leadership Program : 1995 Champion for Motorola Bloodline Young Inventors Competition : 1996 Best Presenter for Ministry of Youth and Sports. 3 . Business &Entrepreneurial Program : 1995 Best Group Leader for End Semester Summer Camp UPM Serdang : 1996 Best Presenter for Ministry of Youth and Sports. Basic Experience in Image Editing Via Adobe Photoshop. Basic Experience in Entrepreneurial Courses (Aquaculture/Fertigation/Business Basics). * Promoting offers or sales that is currently going at Jetstar Airways. * Moderated the moods of clients through the * Ensuring the comforts of the guests and also the events staff. A check with the IT people as well as our superiors are essential to ensure everything we perceive on the screen are running in the real time. Indonesians. * The Experiences gained here speeds up the way I do things as well as my decision making skills.I. Japanese and the rest of the world. New Route Sale. Malaysians. 2) Worked with PDM Associates SDN BHD. inputting data into our own Skyspeed software. and ready to expose these data back to our customers.WORKING EXPERIENCES 1) Worked with PDM Associates SDN BHD. 4 . * Assisted in the assembly of furniture at demanding venues such as the houses of V. * Execution of a multitude of software to look up for information that changes on a daily basis. * Assisted in the assembly of office furniture for corporations such as BASF. & TELEKOM * Had the opportunity to do some assemblies at Vincent Tan’s penthouse in Times Square. Private Sector Companies. whilst ensuring Customer Satisfaction. * Getting feedbacks from customers and inputting it into the software. flight status. and even discuss with Credit Card Providers. Travel Agents to tally with their system that share our configurations. we even had to move around the office to tally with other departmental staff if our output is not replied within time. * Elite working speed is essential to our daily work as well as making sure these issues are dealt with the best solution that will satisfy our customers. Fare Discounts. Singaporeans. solving their issues. I had to multitask each day as we work answering calls. * Ensured the events were running according to our plans. (Events) * Ensured Dinner & Events for Clients are running smoothly. * Dealing with Airport Staff. as well as solutions to some of the problems that our customers encounter. CTOC. as well as Credit Card applications. * Giving multitudes of informations to our customers. as well as many other organizations. The Phillipines. * Ensured the completion of the Assembly. understanding these sets of data. making sales and being updated on every kinds of informations at the same time. Car Hires. * Our customers range from Australians. whether be it Holidays.P’s and Statesmen. (Interior Design) * Assisted in the completion of Designing the Interior of Houses & Showhouses. * Multitasking includes. * As a Contact Centre Sales Agent. Delivery. * The data we collect ranges from flight schedules. customers private info. New Zealanders. 3) Currently working with (Salmat) Salesforce for Jetstar Airways as a Contact Centre Sales Agent. * My colleagues are always amazed with the patience that I posses. * Posses good Time Management and gets a job done precisely at the right time.Abbas Bin Hasan.0133000853 2) Nur Izzah ‒ Boss and employer Mobile . * Do not see limitations as a source of impossibility. One who always give suggestions to teammates and provide solutions.0136290370 @ PDM Associates @ IIUM 5 . REFERENCES 1) Raymondo Chew ‒ Boss and Team Leader @ Salmat Salesforce Mobile . * Not biased in any ways and will always provide a helping hand to others. Patience is my key to undergo a duty with minimal stress and minimal conflicts. but see it as a stepping stone to improvise our methods as well as understanding ourselves and the people that we deal with.0129804730 3) Dr. PUBLICATIONS Co-Researched together with Dr. Wahabbudeen Ra es ‒ lecturer Mobile .LANGUAGE COMPETENCY English : Fluent Bahasa Melayu : Fluent Arabic Language : Moderate ( Studied for 3 Years ) Other Languages : Studied Mandarin & Russian for 1 semester SKILLS AND STRENGTH * A Dynamic Team Player. Always believe that professionals ought to have more skills and should be more versatile. Dean of IIUM 1997-2008 on a research. 1) “The Coming of Islam to Malaya. and capable of leading a group to achieve a task while minimalizing conflicts. * Posses exceptional PR skills and is exceptionally good in doing presentations * Has a good command of what is supposed to be presented as well as inputting ideas into audiences mind. Able to understand and take charge of a problem.” MISCELLANEOUS Love to gain experiences and are open to new tasks. * Very good in influencing people with good dialectical skills that were obtained from previous experiences of training and debating at campus. * Always been selected as a leader due to good communication skills and logical Judgements.