Release Notes MiVoice Office 400 R41-HF4

Release NotesMiVoice Office 400 Release 4.1 – HOTFIX4 Release Date: 25th of April 2017 Release 4.1 – HOTFIX4 Release Date: 21st of December 2016 Release 4.1 – HOTFIX3 Release Date: 29th of November 2016 Release 4.1 – HOTFIX2 Release Date: 16th of September 2016 Release 4.1 – HOTFIX1 Release Date: 7th of September 2016 Release 4.1 – GA Supported Systems: Virtual Appliance Mitel 415 Mitel 430 Mitel 470 1 ABOUT THIS DOCUMENT This document provides the overview on new features and solved issues with Release 4.1 – HOTFIX4 for the MiVoice Office 400 Controllers and the MiVoice Office 400 as Virtual Appliance. Release 4.1 – HOTFIX4 is an update for the “General Availability”, it replaces the GA version from 7th of September 2016. Changes since Release 4.0 SP2 are listed. 2 MAIN INNOVATIONS OF RELEASE 4.1 Following functionality or changes are available for all platforms compared to R4.0 SP2: • MiCollab 7.2 integration • MiCC 8.1 interoperability • Virtual Appliance online licence check (without Gateway node) • Virtual Appliance on Hyper-V (with HOTFIX4) • Virtual Appliance supporting multiple core (with HOTFIX4) • MiVoice 1560 with Mitel 6800 SIP Phones • Deutsche Telekom SIP-trunk DTAG support • WebAdmin enhancements on functionality and usability • Special analogue terminal support for migration of DeTeWe installed base • Security improvements • New limits and licences • Line state indication for MMC and Skype for Business over BluStar server • Various issues solved 2 | Release Notes MiVoice Office 400 Release 4.1 - HOTFIX4 depl-2484 / 1.5 1 – HF1 (8719a1) are brown/bold.vhd) package 1. 3 SOFTWARE OVERVIEW RELEASE 4.5 MiVoice 5360/5370/5380/5361 3.32 Mitel SB4+ / SB8 (HW-1) (TDM-DECT) 01.30.) updates.. Software Version MiVoice Office 400 as Virtual Appliance 8726a1 VMware® (.2.HOTFIX4 depl-2484 / 1. Changes since Release 4.1 .3 New OVA/VHD package ) MSL (Mitel Standard Linux) 10.3.1 – HOTFIX4 please see chapter 8.aastra.1 – HF2 (8722a1) are blue/bold.1 Office 135/135pro 61.0.3900 Mitel 610d/620d/630d (TDM-DECT) 129..5 .3.21..1 – HOTFIX4 Changes since Release 4.00 3 | Release Notes MiVoice Office 400 Release 4.1 – GA (8718b1) are orange/bold.40.0 Mitel 400 Controller Software 8726a1 Mitel 415/430/470 boot SW 8726a1 WebAdmin 8.42.txt" on FTP server) MiVoice 5360ip/5370ip/5380ip/5361ip 3. Hyper-V (.22 Localization Server ftp://ch-localisation-ro:vsAdp5uq@aastra400- (language strings.41 Mitel 612d/622d/632d/650c (TDM DECT) 129. audio guides. Changes since Release 4.2.zip package provided with Release 4.3 / 8726a1 (there is no mlx.2.1 – HF3 (8723a1) are green/bold Changes since Release 4.8 MiVoice M530/M535 1. Changes since Release 4.0 SP2 – GA (8680b) are black/bold.com/4-1 (Details see: "contents-lang..OVA).4. online help . 1 Build 106 Available on DL-server depl-2342 BluStar for PC 3.0 / 8.1 SP20 depl-2389 updates.com/4.3 / 10684.3. new OVA deployment depl-2481 Office Suite 3.0 − Update package 8.5.2.1 Available on Store BluStar for Android >= 1.aastra. SW Version Additional Information Release Notes ftp://ch-6700i-ro:A400-6700i@aastra400- Mitel 6800 SIP Phone 4.2.0 SP2 – GA (8680b) are black/bold.0 delivered.9.1 .1 – HF2 (8722a1) are blue/bold.HOTFIX4 depl-2484 / 1.8.1. Changes since Release 4.6.6.aastra.0.0-1085 4 | Release Notes MiVoice Office 400 Release 4.5.aastra.1.com/4-1 ftp://ch-6700i-ro:A400-6700i@aastra400- Mitel 6730/6731 SIP Phone 3.1 SP2-BG21 ftp://ch-omm-ro:A400-omm@aastra400- Mitel 650/602 DECT Phones 6.1 – GA (8718b1) are orange/bold.2023 updates. Changes since Release 4.4.4.2 1560/1560IP 2.21.aastra.1.1.aastra.1.4 Available on Store BluStar 8000i ftp://ch-8000i-ro:A400-8zz0i@aastra400- 4.com/6_1_SP2 Mitel 600 DECT Phones 5.2 11547.4358 updates.3.1.3 licence Available on DL-server System Search 4.4.11 Available on DL-server depl-2231 MiVoice 2380 Softphone 4.0 Available on DL-server depl-2382 needs "Standard SIP" licence MiVoice Conference Phone >= 2.2.0 Available on DL-server BluStar Server 3.1.4.3.4358 updates.0.5 .4.1.com/4-1 SIP-DECT (OMM) 6.8202 updates.com/4-1 ftp://ch-6700i-ro:A400-6700i@aastra400- Mitel 6735/6737 SIP Phone 3.1.1 – HOTFIX4 Changes since Release 4.1.aastra.2 will not be OIP / OIP Virtual Appliance OIP TSP 8.6.0.0 required due security improvements eDial 2.0 Available on DL-server BluStar for iPad/iPhone >= 3.1 – HF1 (8719a1) are brown/bold. Changes since Release 4.2 − OVA package 1.2.com/4-1 ftp://ch-6700i-ro:A400-6700i@aastra400- Mitel 675x/6739 SIP Phone 3. 4 SOFTWARE COMPATIBILITY OF RELEASE 4.1.2.3.1 – HF3 (8723a1) are green/bold Changes since Release 4.3 Available on DL-server needs "Standard SIP "and "Video Terminal" MiVoice Video Phone >= 2.0 Available on DL-server Mitel Wave Converter 1.0-1085 BluStar for Conference Room updates.00 SP5 Mitel MC / Mitel MCC 4.1.0.0 Available on DL-server Virtual Appliance 8. 27174 p3 MiCollab 7.0.2.0 >= 5.1.0 ESA 4.com/R2.1 .4.0.1.1.207 Integrated in MiCollab server MiVoice Border Gateway MBG 9.0.0.0 Application Card CPU2-S OIP 8.0 Application Card CPU2-S OIP 8.2.0 CCS 2.2 Available on DL-server Update Pack with CCS 1.0 Available on DL-server depl-2337 Office eDial 2.0.8. SW Version Additional Information Release Notes 1.3.27174 p3 4.0 Fax 1.26.18 Available on Mitel OnLine via Mitel Connect (MBG) Mitel Contact Center MiCC 8.2 CCS 1.1 Update Pack End Of Life 4.6.2.1 b51 Available on DL-server depl-2409 Mitel OpenCount 5.0.1.5 .0.3.6.2.4735 Available on DL-server depl-2527 MiVoice Office 400 5 | Release Notes MiVoice Office 400 Release 4.2.0.5.0.1.1.5297 Available on DL-server depl-2531 Mitel CSTA-to-TAPI Link for >= 4.1.4.5.2.0 Available on DL-server not available for Application Card CPU2 Release 4.44786 Available on DL-server depl-2530 Mitel BusinessCTI Enterprise Mitel MetaDirectory (MMD) >= 3.aastra.0 Available on DL-server depl-2311 Mitel 400 CCS 2.2.5 Fax 1.119 Available on app store MiCollab for Mobile (Windows) >= 7.121 Available on app store MiCollab for Mobile (iPhone) >= 7.HOTFIX4 depl-2484 / 1.1.0 Available on DL-server depl-1905 ftp://ch-dialer-ro:J32Wwb3v@aastra400- Mitel Dialer R2.5 depl-2454 Mitel 400 1st Party TSP 1.2.2.10.0.2.1.1 Available via KMS RE2024 Mitel Alarm Server >= 3.2 Available on DL-server Update Pack with CCS 2.0.0C6 depl-2343 user can load it from FTP using his SSP Printer Spooler 1.1 ESA 4.2.0C6 updates.0.110.2 Available on Mitel OnLine via Mitel Connect MiCollab Client for PC (UCA) 7.9 Integrated in MiCollab server MiCollab for Mobile (Android) >= 7.117 Available on app store MiCollab WebRTC 7.0.0.10 Available on DL-server depl-2523 Mitel BusinessCTI >= 5.0. HOTFIX4 depl-2484 / 1.5 .1 .1 6 | Release Notes MiVoice Office 400 Release 4. 5 COMPATIBILITY WITH NEW HARDWARE COMPONENTS No new hardware components delivered with Release 4. 1 – GA • MiCollab 7.HOTFIX4 depl-2484 / 1. terminals and CSTA connection o Export CSV-file for import into MiCollab includes all users with an assigned UCC user bundle licence. 6 NEW OR CHANGED FUNCTIONALITY WITH RELEASE 4.1 interoperability o Licences for SIP access channels in MiVO400 CPQ o CSTA integration • Virtual Appliance o Virtual Appliance acts as NTP server for SIP-Phones.5 .1 6.1 . MMCC *) o Full software solution (Online Licence check without gateway node) *) o Virtual Appliance on Hyper-V (with HOTFIX4) o Virtual Appliance supporting multiple core (with HOTFIX4) • MiVoice 1560 with Mitel 6800 SIP Phones o Various call scenarios improved *) • New setting for SIP Trunks o "SIP Outbound Proxy" checkbox -> Routing->List view->Network interfaces->SIP-T -> section "Proxy" o DNS SRV record for proxy server -> sets FQDN to be used instead of the specified registrar name when composing the DNS- SRV record o Precondition mechanism passive support -> to enable/disable passive support of RFC3312 o Include digest in each SIP request -> to avoid that the SIP provider challenges by responding with a 401/407 to a request sent by MiVO400 o Persistent TLS outgoing media m-Line to use RTP/AVP or RTP/SAVP *) see important hints and restrictions 7 | Release Notes MiVoice Office 400 Release 4. SIP-DECT.1 NEW OR CHANGED FUNCTIONALITY WITH RELEASE 4.2 integration *) o Configuration of users. Entry …UCC premium bundles counts as user licence • MiCC 8. all abbreviated dialling numbers and all PISN users o New user bundle licences & free licences depending the amount of UCC bundles  all platforms : • Additional EVM & amount of Audio Channels • Additional SIP Access channels • Additional standard SIP phones  Virtual appliance • Additional user licences • Basic. 100 entries).HOTFIX4 depl-2484 / 1.1 .1 licencing • New default values o Oman: changed default release signal type to congestion tone • Various enhancements o Auto completion of exchange access code for CTI clients *) o Hungarian language added in DECT 602d terminals (NFR-14059) o New setting to enable/disable DDI lookup at transit calls -> in case the user number exists on the transit node o Extended CSTA functionality to allow applications to set/delete MWI indication on phones o Voice mail to email message from call manager contains tel:xxxx link o Deutsche Telekom SIP-trunk DTAG support (NFR-13647) o Mitel SIP Phones setting to use LLDP (NFR-13975) o Mitel SIP support redial on line keys o Special analogue terminal support for migration of DeTeWe installed base  Setting for analogue diallers (number transformation *7 to *73xx) (NFR-13851) o Line state integration for MMC and Skype for Business (via BSS) (NFR-13558) o Selection of controlled CTI phone for Mitel Dialer in WebAdmin • Security enhancements o IP address blocking with a black list (max. data base and RAM compatibility • Various issues solved *) see important hints and restrictions 8 | Release Notes MiVoice Office 400 Release 4.5 . o Setting to open server and monitor ports (new all unnecessary ports are closed) o Mitel SIP Phones are challenged when the open HTTP/HTTPS connections to the call manager • New 602d/650 DECT and new SIP-DECT version integrated with improved stability of file system. • WebAdmin and SSP enhancements on functionality and usability o Creating new users and terminals creates display name and number o Multi-select enhancements: possible to select a range o Print or email SIP registration credentials o Improved info in event messages and active alarms o Various issues solved and improvements • New limits & licences o Up to 600 Mobile or External Phone extension (to use for Skype for Business) with Mitel 470 o Up to 4800 CSTA sessions for Virtual Appliance o Up to 500 standard media switch channels (Mitel 470 & Virtual Appliance) o Release Generation 4. ErrorID:38142 227077 Germany 60271 Calls after deflect from ACD to AutoAttendant disconnected 228103 Switzerland 60315 Restart of PBX if transferred from Mitel SIP to MMCC and get back before connect 9 | Release Notes MiVoice Office 400 Release 4.0 SP2 – GA (8680b) 7. 7 ISSUES SOLVED SINCE RELEASE 4.5 .1 .1 ISSUES SOLVED IN MIVOICE OFFICE 400 7.1 ISSUES SOLVED IN MIVOICE OFFICE 400 R4.1. Austria 230181 230729 230784 230989 232166 223783 Netherlands 60121 WebAdmin: Change presence state not possible in combination with some settings 227022 Switzerland 224157 Germany 60322 Restart of the system during key programming with WebAdmin 229098 60305 224522 Germany Timer 302 after DDI overlap did not stop 60370 226467 Denmark 60239 No Audio when fast blind transfer to a user with MMC+Dect 226906 Switzerland 60242 SIP-T: Call transfer to a Swisscom VoLTE handy isn't possible 227239 227037 Denmark 60325 Disconnected after 30 seconds .HOTFIX4 depl-2484 / 1.1 – HOTFIX4 (8726a1) TT# CSU ADBT Title 195820 Norway 57868 Voice Files on MiVO400 for NIQ or Conf bridge: not the same source 207053 60551 Germany MiV400 show Information not available on SIP-DECT Phones 230169 59653 215443 UK 60119 Welsh Voicemail Prompts failed when loaded 59761 217213 Denmark Blind transfer with Office Suite generate Call failed on the 6867i phone 60260 221741 Germany 60030 order of chosen IP Terminal Licences 228834 UK 222108 ANZ 60004 Mitel SIP 6800i terminal does not remain in VM menu 223704 Germany 60074 LargeSystem restarts after try to add the 801st user 223771 228134 228432 228919 Germany 229755 Switzerland 230052 60398 MiVO470 Event message “Fan failure” and the Communication Server turns off. 2 ISSUES SOLVED IN MIVOICE OFFICE 400 R4.HOTFIX4 depl-2484 / 1.1 .5 .system with 1000 users 229023 Netherlands 60595 Large system Virtual Appliance: a lot of Errorlog 74 60540 229023 Netherlands 60582 Large system Virtual Appliance: Multi select with a lot of users -> restart of PBX 231577 LATAM 60505 MiVo470: Restart of PBX due to a faulty analogue phone (continuously sending 229516 Switzerland 60413 flash) 229861 Austria 60503 PRI CRC4 should be "automatic" for RS-Freemarket 230564 230551 228404 Germany 60502 PBX does not Answer SDP Sendonly with receiveonly 226752 229124 231348 Mobile / External phone license used when mobile phone is assigned to a UCC 230648 Belgium 60525 user 232852 Switzerland Virtual Appliance restatrs randomly if there are around 8 or more Satellites are 60669 233746 Austria registered Denmark 60407 UCC Licences will not open EVM base licence 7. TT# CSU ADBT Title 228623 226219 Switzerland 60248 After SW upgrade to 4.1.0 SP2 or higher Austria 59977 225894 222365 Switzerland 60050 Office400 NTP retry timer after failure 224794 Russia SIPstand term: Displaying EMPTY_DATA on SIP phone (Yealink using session 60138 225552 ANZ replacement) after answer 225478 Nordics 60177 Hanging bcsref in connection with voicemail Switzerland 60215 SIP-T: Transport protocol TCP isn't persistent 60107 Virtual Appliance: Security: CVE-2016-5195 (Dirty COW) 10 | Release Notes MiVoice Office 400 Release 4.1 – HOTFIX3 (8723a1) TT# CSU ADBT Title 216096 Switzerland 59639 221615 Satellite crash every 4h after upgrade to R4.1 the user license is "-1" and could not changed 227163 Nordic 60357 229931 229023 Netherlands 60376 Large system Virtual Appliance: Restart after 20 minutes . 5 .HOTFIX4 depl-2484 / 1. 222471 Germany 59999 => see chapter 8.1.1 .1 – HOTFIX2 (8722a1) TT# CSU ADBT Title 203078 Switzerland 58678 Rarely system reboots in combination with DECT or DECT repeaters 224078 Germany 209865 MEA 59292 Load Tone on FXS ports 213037 218354 216351 223106 Germany 59519 AIN: Sat does not start up correctly after LAN interruption (DSP not loaded) 223309 Switzerland 222880 224057 223391 219709 UK 60104 MiVO 400 and Onebox MWI 219938 Switzerland 60014 Line Keys and ECSTA don’t work 220032 Norway 59923 Problems with disconnected SIP calls.3 ISSUES SOLVED IN MIVOICE OFFICE 400 R4.7 Virtual Appliance with online licence check 222756 Belgium 60029 SIP-T: Enable / disable "use primary proxy as outbound proxy" 224003 Switzerland 60084 PBX restart when dialing *4900 224172 Germany 60108 SIP username for SIP-DECT terminals are wrong after import via Excelsheet Switzerland 59695 TA7102 does not accept the response of the Re-INVITE with image Training 59935 MiCollab: LDAP do not work Switzerland 59982 SIP-T: PBX does not send a REGISTER after restart (Liechtenstein) 11 | Release Notes MiVoice Office 400 Release 4. 7. provider Telenor 220577 ANZ 59921 Faulty CDR output 221206 222406 Switzerland 59965 MiVO400 counted the MMC licence wrong 222390 Nordic 60012 223634 221437 222467 Switzerland 60120 SIP-T: No registration after PBX restart (DNS lookup broken) 222284 221699 Switzerland 59984 SIP: systems restart due to memory overwriter in malformed diversion number 221817 Belgium 59992 MVO470 doesn't respond to second 200 OK Virtual Appliance with online licence check: No DECT ID avaiable. MMC) from BSS shall be visible on CS 193098 Denmark 194417 194541 Switzerland 197289 Germany Auto completion of exchange access code for CTI clients 198914 57607 Nordic -> set a "0" in front of dial number for Dialer and other CTI client on CS 200529 Denmark 204786 206245 200439 ANZ 58369 Unable to disconnect inquiry calls on Dialog phones 206988 Germany 200541 Switzerland 58389 Analogue user wrong displayed on team key in presence indicator 210705 59256 202069 Switzerland voicemail setting cannot be changed using Office Suite with terminal type 6800 58574 203154 Switzerland 59401 Lync with BSS: Not reachable destination of the PBX doesn't work 203838 Switzerland 59270 Add description for CLIP in BlackList.5 .5 ISSUES SOLVED IN MIVOICE OFFICE 400 R4.GA (8718b1) TT# CSU ADBT Title 182464 Switzerland 55414 Alpha search via Office 5380 over OIP name search doesn't work correct 209119 189270 Austria 58223 The Line State (e.HOTFIX4 depl-2484 / 1.and CLIPBasedRouting-Entry 203965 Germany 58777 SIP-T: if Persistent TLS used outgoing media line does not contain SAVP 204617 Germany 58864 Ring Alone have no effect to Mitel 6800 Phones 205144 Austria 57643 Network Security Scan makes the PBX crash 205218 Switzerland 59168 Security: IP Address Blocking .1 .1 – HOTFIX1 (8719a1) TT# CSU ADBT Title 209412 Nordic 59260 SIP-T: PPI/PAI header content malfunction with Tele2-SIPTrunk 216386 219643 SEA 59854 Answering call waiting call(internal call) on busy FXS port and brokering 220201 UK 59901 KT-Line on Mitel SIP Terminals won’t work for outgoing calls if LCR involved 220818 221111 Denmark 59934 221154 Germany 59958 System restart in case of a number suppress call to a KT line or Operator 221269 Switzerland 59963 221270 SIP-T: Swisscom Business Connect: Incoming Call.1 . 7. disconnect during hold / Switzerland 59952 transfer 7.g.1.4 ISSUES SOLVED IN MIVOICE OFFICE 400 R4.1.as configurable entry 12 | Release Notes MiVoice Office 400 Release 4. . TT# CSU ADBT Title 205223 Denmark 57404 Missing Macro functionality for Mitel SIP Terminals 205584 Brazil 59052 Problem with external calls on CAS trunks 205656 Germany 59048 Digit Barring R for the control key or flash key without function 205713 Denmark 59019 CFNR working different with Mitel SIP 205821 Denmark 59299 User group setting cannot be changed using I/O Manager with terminal type 6800 56833 206873 Germany 58787 Function to activate device for CTI (CSTA) 59090 SIP-T Mitel_SIP: name lookup for numbers in diversion header field -> for MSIP 207169 Switzerland 59112 now a debug flag exists 207317 Austria 59329 New def.HOTFIX4 depl-2484 / 1.no "courtesy delay" activation in XA 208409 Belgium 59204 Mitel Dialer CSTA session is not cleared in CS in case of a PC shutdown 208595 SEA 59378 B-channel hanger after CFB to user without terminal 208859 Germany 59274 SIP-T: Versatel: incoming calls answered at 5380ip have OWA after xfr to 6867i 208893 Belgium 59246 Data export to excel: drop down selection for terminals is empty 208999 Germany 59237 Direct answer from the announcement from a DSI /analogue to 68xx Terminal not 212138 Switzerland 59405 work 209344 Denmark 59375 Sometimes MiVoice 1560 queue call cannot be answered 209407 Nordic 59271 SIP-T: Tele2 . the pic. SIP-INFO 209821 Germany 59290 System reboot MiVO400VA Germany => possible to route CDE to XX PISN 13 | Release Notes MiVoice Office 400 Release 4. Kuwait +965 und Oman +968 miss 207767 Brazil 59162 Conference Bridge problem for CAS-R2 Signalling 207832 Switzerland 59186 Security: Extend length of PW from 10 to 32 208041 Brazil 59282 Call from analogue trunk .0 sp1 209412 Nordic 59260 SIP-T: PPI/PAI header content malfunction with Tele2-SIPTrunk 209456 Switzerland 59439 LED for top soft key not switched On when CFU to external number format 0-0. 209522 ANZ 59335 change recall behave (TrunkParkTimer) in localisation file for AU & NZ 209657 Switzerland 59740 UC360: In video-conf. is not refreshed..1 . because of not supp.calls not going to MEX terminals in 4..5 . val: Country-Codes: Iraq +964. 5 .HOTFIX4 depl-2484 / 1. TT# CSU ADBT Title 209913 Germany 58909 Restoring backup of satellite.Customer in UK 211535 Switzerland 59351 MiVoice 1560 with connected 6800 terminal -.0 SP1 212029 208888 212363 59445 Germany XLSM Import of analogue Users is not possible 213414 59479 212588 Germany 59441 OpenCount: Application Interface on MiVoice Office 400 XML <DataSynchronised> 212987 UK 59461 Web Admin .Headset does not work correctly 211605 Austria 59438 Wrong behaviour while SAS forwarding 211633 Belgium 59394 Automatic recording stopped after supervised transfer DECT . 212284 Nordic 59444 No MWI to Sip and IP terminals from OIP via Flexy Presentity 209648 212298 Switzerland 59486 CSTA: UTF8 Problem in CSTA Forwarding Event 213047 212329 211252 211129 Switzerland 59422 Enterprise VM trial not usable anymore since Release 4.1 .DECT 211929 UK 59414 No Setup for UG-member 300 212228 Switzerland 59416 Each call to operator queue shows a wrong name.User Export of free seating Phones not OK 14 | Release Notes MiVoice Office 400 Release 4. sat doesn't go offline before seeing the master 219488 Switzerland 209921 Switzerland 59332 EIP Reboot 209956 Netherlands Configuration of dual homing users in Backup server is changed after 59325 211036 Germany synchronization 210005 210103 59363 211470 Switzerland Controlling from VM Box over Audio Guide 59388 212585 211470 210053 Switzerland 59337 CSTA Session limit reached when second client tries to register 210103 Switzerland 59308 Transparent mode doesn't work on macro key 210556 Netherlands 59331 External calls routed via a CDE with NIQ can't answer the call via a line key 210826 Switzerland 59276 CSTA: Display of calls via UG or CDE 211179 Switzerland 59446 Remote Office MBC with Mitel SIP 202437 211445 UK 59379 System crash . the guest name will not updated by check in/out on the terminal Switzerland 59732 Line key on 6800: Display of an incoming call with CLIR is not user friendly 15 | Release Notes MiVoice Office 400 Release 4.1 .HOTFIX4 depl-2484 / 1. TT# CSU ADBT Title 212999 UK 59460 Outgoing SIP calls to busy destinations one ringback tone then busy instead busy 59491 Call break down with message SwitchOverload 213593 Switzerland 213598 Belgium 59493 Communication server sends out wrong CLIP for MTC of MMCC 213616 Switzerland 59515 Chars on 5300 fox keys not limited when configured with WebAdmin/SSP 214287 Germany 59642 SIP-T: Deutsche Telekom plays own MoH. still free 217581 217984 Nordic 59775 MWI To Sip-Dect from Flexi Presentity doesn't work 218136 France 59795 SIP-T from Keyyo: MiVO 400 de-registers sip account when keep-alive is enabled Extended CSTA functionality to allow applications to set/delete MWI indication on 59485 phones Germany 59565 Support for "SIP Outbound Proxy" setting Germany New setting to enable/disable DDI lookup at transit calls 59588 Switzerland -> in case the user number exists on the transit node Switzerland 59615 Hospitality. does not allow MoH from MiVO400 217947 215163 Germany 59594 6867i: audio always on LS when getting call back after parking 215629 Austria 59643 SIP-T: SIP Provider from Bosnia uses destination URL with <tel:> 215889 Nordic 59645 Hanging BCS-ref's 215068 MEA 216015 Germany 59713 One number with Lync: CFNR not working 216142 UK 59558 3pty conf No Way Audio (NWA) on 5380IP conf with 2380+5380IP+DECT600 217664 Germany 59767 Error message "not enough licenses for 5300ip" but 1 lic.5 . 1 to R4.3 ISSUES SOLVED IN WEBADMIN (8.2.1 for “other channels” requires a manual restart 7.1 .1 ISSUES SOLVED IN WEBADMIN (8. 7.2 ISSUES SOLVED IN WEBADMIN (8.1 – HOTFIX4 TT# CSU ADBT Title 206422 Germany 59062 WebAdmin Standard mode: CDE with switch group "0" is created 221741 Germany UK 60030 order of chosen IP Terminal Licences 228834 Mobile / External phone license used when mobile phone is assigned to a UCC 230648 Belgium 60525 user Denmark 60407 UCC Licences will not open EVM base licence R&D 60464 WebAdmin: Edit Multiple Keys for SIP-DECT not working/implemented R&D 60468 Large system: free seating: multi edit not implemented R&D 60476 Large system: WebAdmin: re-deploy phone do not work with multi edit 7.2.2 ISSUES SOLVED IN WEBADMIN 7.5 .HOTFIX4 depl-2484 / 1.2.19) MIVOICE OFFICE 400 R4.1 – HOTFIX1 TT# CSU ADBT Title 220507 Switzerland 59918 Keys on M530 disappear after creating line key 220778 Switzerland 59932 SIP-Registrar and proxy field too short 16 | Release Notes MiVoice Office 400 Release 4.1 – HOTFIX2 TT# CSU ADBT Title 220880 Germany 59968 SSP: not possible to create new contact from any browser in iPad/iPhone 224172 Germany 60108 SIP username for SIP-DECT terminals are wrong after import via EXCEL-Sheet Number of Audio Record & Play Channels is wrong in TAB "Media resources" in Switzerland 60043 case Enterprise Voicemail is not available R&D 60096 Upgrade from Factory R3.17) MIVOICE OFFICE 400 R4.22) MIVOICE OFFICE 400 R4. does not allow MoH from MiVO400 217947 17 | Release Notes MiVoice Office 400 Release 4.HOTFIX4 depl-2484 / 1.and CLIPBasedRouting-Entry 203965 Germany 58777 SIP-T: if Persistent TLS used outgoing media line does not contain SAVP 205218 Switzerland 59168 Security: IP Address Blocking . 7.5 .2.as configurable entry 56833 206873 Germany 58787 Function to activate device for CTI (CSTA) 59090 207828 Austria 59181 Copy all keys on Mitel SIP 68xxi with different expansion key modules 207832 Switzerland 59186 Security: Extend length of PW from 10 to e.1 . 32 208632 Germany 59550 Problem to configure terminals to users beginning with no.g. 0 209188 Switzerland 59249 WebAdmin: user with authorisation profile 'Support' cannot change the password System crash MiVO400VA Germany 209821 Germany 59290 => possible to route CDE to XX PISN 210594 Switzerland 59312 SWA : WA should show the SWA end date if it is later than the free service date 210777 UK 59330 Problems while creating Block of SIP DECT 216801 ANZ 59688 210789 Nordic 59399 WebAdmin: wrong SW Version from Office 160 safeguard / ATEX are displayed 210876 Germany 59346 WA: change of Satellite EID not possible 213616 Switzerland 59515 Chars on 5300 fox keys not limited when configured with WebAdmin/SSP 213953 Netherlands 59510 It is not possible to enter the whole EID code for the gateway 214287 Germany 59642 SIP-T: Deutsche Telekom plays own MoH.1 – GA TT# CSU ADBT Title 194417 194541 Switzerland 197289 Germany Auto completion of exchange access code for CTI clients 198914 57607 Nordic -> set a "0" in front of dial number for Dialer and other CTI client on CS 200529 Denmark 204786 206245 195465 Brazil 57832 SIP-Trunk ID missing in WebAdmin 196488 Switzerland 58074 WA: Possibility to move the "Personal line" key 203838 Switzerland 59270 Add description for CLIP in BlackList.4 ISSUES SOLVED IN WEBADMIN (8.16) MIVOICE OFFICE 400 R4. 5 . TT# CSU ADBT Title 216428 ANZ 59667 Incorrect mailbox id sent in voicemail email Switzerland 59209 WA: CDE routing overview.HOTFIX4 depl-2484 / 1.1 . PISN not visible (usability) Switzerland 59349 "Rooms" missing the protections settings Switzerland 59434 OIP WebAdmin Exchange driver view change Germany 59565 Support for "SIP Outbound Proxy" setting Germany New setting to enable/disable DDI lookup at transit calls 59588 Switzerland -> in case the user number exists on the transit node 18 | Release Notes MiVoice Office 400 Release 4. 4. 7.1 – HF3 TT# CSU ADBT Title 219491 Switzerland 59837 Mitel 632d Missing repeat from the Safeguard Alarms 224640 Switzerland 60117 Mitel 632d The alarm disable duration time cannot barred with admin pin 225002 224657 Austria DECT 612d : loose individual local settings (Tones. Display) after a restart of 226176 Switzerland 60158 terminal 226160 Nordic 225429 7.27) MIVOICE OFFICE 400 R4.4 ISSUES SOLVED IN 602d/650 DECT PHONES (129.3.3.1 ISSUES SOLVED IN 602d/650 DECT PHONES (129.4.2 ISSUES SOLVED IN 602d/650 DECT PHONES (129.32) MIVOICE OFFICE 400 R4.4.3.1 – HF2 TT# CSU ADBT Title Switzerland 59838 Mitel 622d/ 632d Answer Call Bluetooth / HS manipulation 7.5 .4.1 – HF4 TT# CSU ADBT Title 191069 206529 Switzerland 57049 Missed Call list on 602d first empty after group call 208861 210952 Denmark 59423 Problem with Mitel 622d HS Bluetooth Headset and global group call 224640 Switzerland 60251 Mitel 632d The alarm disable duration time is not barred under activated feature 226653 228277 Switzerland 59838 Mitel 622d/632d Answer Call Bluetooth / HS manipulation Germany 59676 ATAS alarm will not acoustically signalled in call preparation 7.3.3 ISSUES SOLVED IN 602d/650 DECT PHONES (129. 19 | Release Notes MiVoice Office 400 Release 4.1 – HF1 This is the SW version which is delivered from factory and contains minor enhancements.25) MIVOICE OFFICE 400 R4.1 .28) MIVOICE OFFICE 400 R4.HOTFIX4 depl-2484 / 1.3 ISSUES SOLVED IN DECT PHONES 7. 5 . setting changed from automatic to System A 204451 Switzerland 58839 ATAS: The SLST command will by displayed with delay Lab. setting changed from automatic to System A 204451 Switzerland 58839 ATAS: The SLST command will by displayed with delay Lab.3.HOTFIX4 depl-2484 / 1.41) MIVOICE OFFICE 400 R4. A2P2 58098 ATAS Alarm are not displayed on Mitel602d Terminal 59612 Improve Bluetooth implementation 59630 Improve stability of file system and data base 59741 Improve RAM compatibility 7.2.3.24) MIVOICE OFFICE 400 R4.4. 7. A2P2 58098 ATAS Alarm are not displayed on Mitel602d Terminal 20 | Release Notes MiVoice Office 400 Release 4.1 – GA TT# CSU ADBT Title 199899 Germany 58312 when HS 6XX a long time "no system.1 – GA TT# CSU ADBT Title 199899 Germany 58312 when HS 6XX a long time "no system.6 ISSUES SOLVED IN 600d DECT PHONES (129.1 .5 ISSUES SOLVED IN 602d/650 DECT PHONES (129. • The important hints from R4.1 . new Secure VoIP Licence format.3 / 8726a1 packages • Upgrading existing systems from any version to this Release must be reinstalled with this OVA/VHD 1. limits) • 2 GB Memory minimum • 40 GB HDD space • Please refer to the VMware compatibility list to find supported server systems.0 or lower must consider especially the important hints in R3. 8.3 / 8726a1 • How to install and setup the MiVoice 400 Virtual Appliance on a host system can be found in the system manual “MIVOICE OFFICE 400 VIRTUAL APPLIANCE“ on DocFinder or on Mitel Edocs (see MiVoice Office 400 Release 4.) and R3..1 release notes (e. • The upgrade from all former Mitel Office 400 GA versions is supported.com © • 1 vCPU reserved for the “Virtual Appliance“ minimum 2. • Important: After restoring the backup of the Virtual Appliance you need to • verify NTP settings in WebAdmin and reconfigure if necessary • verify Time Zone setting in WebAdmin and reconfigure if necessary • upload the audio guides 21 | Release Notes MiVoice Office 400 Release 4. reprogram Bandwidth areas .0 GHz (> 3 GHz to reach max.  There are cases where it is necessary to factory reset the Mitel SIP 6735/37 when the upgrade fails.1 VMWARE REQUIREMENTS: Minimal requirements for the VMware installation • ESXi VMware vSphere 5.1 GENERAL • A new software generation licence is necessary for Release 4. changed AIN signalling ports.1.2 VIRTUAL APPLIANCE 8.0 GHz (> 3 GHz to reach max.2.3 NEW OVA/VHD PACKAGE WITH SECURITY AND PERFORMANCE IMPROVEMENTS • Due to important security and performance improvements there is a new OVA-package delivered. 8 IMPORTANT HINTS & RESTRICTIONS 8.5 .5 or higher • 1 vCPU reserved for the “Virtual Appliance“ minimum 2.2. • All new systems must be installed with this OVA/VHD 1.2.3. • Customers upgrading from R3. limits) • 2 GB Memory minimum (Memory: Startup RAM: 2048 MB) • 40 GB HDD space 8.3.2 (upgrade AIN first to R3.0 SP2 Release notes are still valid but not listed again here.g.1).2 HYPER-V REQUIREMENTS: • For Hyper-V server hardware and host OS requirements refer to Microsoft.. 8.1 with AMS and continue upgrade with WebAdmin …).HOTFIX4 depl-2484 / 1. Voicemail.1 MICOLLAB INTEGRATION IMPORTANT HINTS • Virtual Appliance • The User/UCC bundle licences are counted as well as user licences.” and “. • Contact details with one phone number only • It’s possible to delete one of the numbers for DeskPhone or SoftPhone for a user in MiCollab. create a new number (e. see -> Users and Services -> Edit user template.” will be removed in names for the export into the CSV-file.HOTFIX4 depl-2484 / 1.3. call the voice mail destination to listen messages • On the PC Desktop client you can create a new contact in the Launchpad containing the voice mail destination number. 899) but do not set as publish it. Then number will be visible in the pull down “send my calls to”  The voice mail destination will be presented in the pull down of a status (Manage Status-> status (e. The maximum supported users of the system are the sum of all user licences + Basic user licences + all UCC user bundle licences. To cover Software Assurance it is necessary to cover the full amount as described above.” in the first line of the CSV file.1 8. • When importing users with only 2 or 3 digit numbers. • MWI (Message Waiting Indication) .  It is necessary to change all used templates in MiCollab by setting the TUI Passcode to “Randomly Generate” instead “Same as …” .2 • Forwarding calls to Voicemail for a specific status of a MiCollab user • In the Client ->settings->General->My Numbers.1 . • If necessary reverse first name and last name for the import to MiCollab by swapping the titles “First Name. • On the Mobile Clients you can set the voicemail destination number in the Settings- > Voicemail Settings. then the caller gets presented only one destination (either DeskPhone or SoftPhone) in the Contact details.5 .g. 8. 22 | Release Notes MiVoice Office 400 Release 4. The corresponding Alarm “too many users” has been adapted accordingly and counts as well the locally generated user licences due UCC bundle licences.  When an MWI is indicated. it will dial this number when pressing the “Call Voicemail” button after selecting “Voicemail” over the left menu. MiCollab could show an error message concerning “TUI passcode”. • Import of CSV file into MiCollab • Be aware “. • Compatibility of MiCollab with mobile phones -> please refer to the GA Release Bulletin of MiCollab 7. in a meeting)-> send my calls to). Last Name.g.3 MICOLLAB INTEGRATION RELEASE 4. When making calls to this user with a MiCollab Client. 23 | Release Notes MiVoice Office 400 Release 4.5 . the 2 others will be de-activated automatically (registration claim) • The PC softphone is deactivated and shows a warning in the status line • The mobile softphone goes into CTI mode MiCollab PC Desktop client as softphone • Not possible to initiate a conference call • Not possible to reject incoming calls -> e. Personal call routing integration with MiVO400 • It is not possible to influence the personal call routing of a user with MiCollab client functionality. it is just possible to forward calls to another destination number.1 . • Even when MiCollab presents the selection to make or send calls to softphone or deskphone it will always call the same user number. The active terminals defined in the current personal call routing of the user will ring.2 MICOLLAB INTEGRATION KNOWN RESTRICTIONS General • One MiCollab server can only be connected to one MiVoice Office 400 single node or AIN • Google and SFDC integrations are not supported • No visual voice mail is provided on the MiCollab clients • A premium user can only use one MiCollab softphone simultaneously. no reject to Voicemail possible when a call is ringing MiCollab PC Desktop client in CTI mode • No blind transfer possible MiCollab mobile client as softphone • No brokering between active and held user possible Presence integration with MiVO400 • Presence states are not synchronised between MiCollab and MiVO400 -> e. 8. Use Active Directory and follow the instructions in the installation guide of MiCollab (section “Non-Corporate Contacts). if one of its 3 possible softphones is activated. Various • Import users (with assigned role “Contact”).g.HOTFIX4 depl-2484 / 1. abbreviated dialling numbers or PISN users into MiCollab is not supported. • One can set the desired presence on MiVO400 manually by dialling “*27x#” where x is the ID of the presence profile of the user.g. • One can set the desired presence on MiVO400 manually by dialling “*45x#” where x is the ID of the personal call routing variant of the user (“0” is ring all). setting the state “In a meeting” will not change the presence state in MiVO400. However.3. MiCC … • All applications must be restarted to activate a changed device.5 SET CTI CONTROLLED DEVICE FOR EACH USER • The new setting applies always to all CTI applications connected over CSTA.1 . MiCollab.4 AUTO COMPLETION OF EXCHANGE ACCESS CODE • The new setting can be found under Routing->Exchange->General.6 VIRTUAL APPLIANCE AS NTP SERVER FOR PHONES AND APPLICATIONS • When NTP is enabled then the built in NTP server act as NTP server for all Mitel SIP phones. 8.txt” to “. even if only one user has been changed.5 . • The new setting applies to Mitel Dialer. • Time zone settings have to be done via WebAdmin only • Do not change Time zone setting on MSL 8. 8. This is important when you need custom modifications in the files. 24 | Release Notes MiVoice Office 400 Release 4. BluStar. Important: The DECT-ID for a Virtual Appliance with Online Licence check (without gateway node) is taken from node1 (satellite 1). OMM/SIP-DECT and MMCC. 8. • E. BluStar (CTI Client and Softphone). MiCollab (CTI Client and Softphone) • All other phones are not affected by this setting.9 MITEL 6800 SIP PHONES 8. IP-Phones.7 VIRTUAL APPLIANCE WITH ONLINE LICENCE CHECK Support of full software solution for Virtual Appliance • The same rules as with a gateway node applies: After 72 hours without contact with the SLS server the system will go into restricted mode.1 The following settings are visible in WebAdmin but not completely integrated yet • Mitel Border Gateway settings • Terminals -> MBG settings for Mitel SIP/SIP terminals • Mitel Border Gateway -> MBG controller • SIP Network interface • Event Package for Registrations RFC 3680 8. It is necessary to have a satellite as node 1 registered to run TDM-DECT.1 MITEL 6800 SIP PHONES REGISTRATION PROCEDURE AND FUNCTIONALITY • The template files are renamed from “.9. 8. Mitel Dialer.8 NOT YET USED SETTINGS IN RELEASE 4.HOTFIX4 depl-2484 / 1.g.tpl”. • For further detail see KMS entry RE2024 “Release Notes and Downloads MiContact Center Business Version 8. then press the Team Key and wait till the called user answers.12 MICC 8.1 containing latest OIP and Office 1560.5 . it is necessary to dial the number first and do the action “call” or “inquiry” after that.3. then press the key “Transfer” then enter the target number and press Enter OR simply drag the call from the queue to a Team Key. • With Release 4. please refer to the release notes of OIP.9.0 • If a client already runs Update Pack 4.1.2 o CPU2-S Update Pack with CCS 2. o For a transfer with announcement: First answer the call in the queue.1 .1 it is necessary to use the CPU2-S. 8.0. 8.1 – HOTFIX4 there are 2 different CPU2-S Update Pack available o CPU2-S Update Pack with CCS 1.1 and older releases.11 CPU2-S UPDATE PACK • A new Update Pack for CPU2-S is provided with R4.0 with CCS 1.2 is not supported with R4. as with every SIP Phone. since only upgrade procedure has been improved.1 for MiVoice Office 400 and 5000” 25 | Release Notes MiVoice Office 400 Release 4. • Not supported functions o Direct mode (not possible to answer calls out of the operator queue by hook off the SIP phone handset) o Transfer trunk line access (dial tone) to a calling phone (SIP or 5300) 8. then there is no need to upgrade to Update Pack 4. • CPU2 is no more supported with R4.0. then press Fox Key “Connect”.1.2 MITEL 6800 SIP PHONES USED WITH MIVOICE 1560 OPERATOR • With R4.1 WITH MIVOICE OFFICE 400 • MiCC with MiVoice Office 400 is in status GA. therefore we do not provide Update Packs.HOTFIX4 depl-2484 / 1.1 the Mitel 6800 SIP Phones used with MiVoice 1560 Operator are supported • Mandatory setting for the 6800 SIP Phone in WebAdmin o The number of lines must be set to “1” • Be aware that some behaviour is different to the 5300 phone series.10 SIP-DECT • R4. 8. o For a transfer without announcement: First answer the call in the queue.1.1 SP2-BG21 • SIP-DECT 6. In case a customer wish to run R4.1 contains the latest SIP-DECT Release 6.2.2.1. Or enter the target number then press “Inquiry” and wait till the called user answers then press the Fox Key “Connect”. o In general. mitel. The information contained in this documentation is subject to change without notice.com 26 | Release Notes MiVoice Office 400 Release 4. Disclaimer Mitel Networks Corporation will not accept liability for any damages and/or long distance charges. Copyright © 2016 Mitel Networks Corporation.HOTFIX4 depl-2484 / 1.1 . While every effort has been made to ensure accuracy. Mitel Network Corporation will not be liable for technical or editorial errors or omissions contained within this documentation. www.5 . which result from unauthorized and/or unlawful use.