mySAP PLM Quality Analytics OverviewSolution Management PLM SAP AG Definition and Scope Key Figures for Quality Management QM Business Content for SAP BW Easy Reporting Conclusion Which Stakeholders Need Quality Information ? What are our top 10 suppliers with regard to product quality ? How did the critical tolerance values for our products evolve over the last year ? Which products are blocked most frequently and for what reasons ? How can I get an overview on my quality-related costs ? How many complaints did we receive from customer XY ? Chief Executive Purchasing Officer Head of Quality Assurance Production Operator Sales Manager ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 3 . What does Quality Analytics Really Mean ? Evaluation of quality key figures (list and graphical display) Time-related reports Statistical Process Control (SPC) Results history and trend analysis Pareto Analysis Certificates for analysis & inspection reports Supplier evaluations Work lists ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 4 . Quality Analysis on Different Levels Ad-hoc reports Work lists Test report Results history / trend analysis Certificate Process Control Control charts Supplier evaluation Quality scores Audit results Key figures (KPIs) in Quality Information System (QMIS) or SAP Business Warehouse (BW) Analyze data from notifications and inspection lots Predefined queries Early warning system ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 5 . SAP Solution mySAP PLM offers predefined business content for quality management within the mySAP Business Intelligence.anywhere and anytime.Quality Analytics with mySAP Business Intelligence Value Proposition Continuous improvement and controlled product quality are essential key factors for your business success throughout the whole company. Ease of use. ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 6 . flexibility and company wide availability in an open and modern infrastructure help you to access your quality related information when needed . This includes online evaluation of important KPIs and performing trend analysis on critical processes enabling you to make the right decisions at the right time. Definition and Scope Key Figures for Quality Management QM Business Content for SAP BW Easy Reporting Conclusion . They fix the key figures on the time axis and enable their aggregation. SAP Glossary Characteristics specify the business environment. material. In addition to directly measurable key figures. there are calculated ones. such as sales per employee.Key Figures and Characteristics A key figure is a quantitative piece of information with or without a unit of measurement. area of responsibility. ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 8 . such as lead time or the number of complaints. such as customer. Classification of Key Figures Elementary Key Figures No. of notifications in time Quality Reject quota ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 9 . of notifications No. of vendors No. of customers No. of inspections Key Figures for Productivity. and Quality Processing time for notifications No. Economic Viability. of complaints Productivity Lead time for inspection lots Skip quota Economic Viability No. of completed samples Skipped quantity ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 10 . of nonconformities No. of activities No.Key Figures in QM Inspection Lots Accepted quantity Rejected quantity Returned quantity Complaint quantity Sum of defect valuations No. of samples Lead time for inspection lot Inspected quantity Variance Mean value Notifications No. of rejections No. of causes No. of skips No. of nonconforming units Fraction of nonconforming units No. of lots No. of problems No. of notifications No. of tasks Lead time for notification Sample size Quality score No. Storage Condition Material Material Group Material Type Manufacturer Master Char.Master Data / Attributes Customer Country Industry Region Business Partner Postal Code Geo Location Catalog Type Code Group Code Plant Country Region Postal Code Geo Location Equipment Type Inventory Number Company Code Controlling Area Cost Center Acquisition Value Material Plant Plant Section Maintenance Plant Maintenance Location Maintenance Room Functional Location Material Planner Group Notification Type Origin Priority Customer Material Batch Equipment Functional Location Vendor Country Industry Region Business Partner Postal Code Geo Location Inspection Lot Type Plant Material/Batch Storage Location Production Order Vendor Customer Purch. Char./Sales Org. Insp. Functional Location Type Asset Assembly ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 11 . Definition and Scope Key Figures for Quality Management QM Business Content for SAP BW Easy Reporting Conclusion . SAP BW at a Glance Business Explorer Browser Presentation Processing Workbooks / Queries BW Online Analytical Processing System (OLAP) Infocubes Extraction Online Transaction Processing System (OLTP) Source Systems Notifications R/3 & Items Inspection lots ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 13 . BW Info Provider for Quality Management ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 14 . Notification Assembly Vendor Purchasing Org. other notification data R/3 Data Model Notification Plant/Material Partner Partner Activity Activity Task Task Item/Location Item.Location Data Extraction Info Cube Customer Sales/Dstrbtn/Dvsn FnctnlLctn/Eqpmnt Q-Notification PM-Notification CS-Notification Cause Cause Cause Activity Activity Activity Task Task Task ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 15 Notifications No. of notifications Notifications in time Notifications outstanding No. vendor. plant. customer.Notifications Notifications Notification Items Causes Tasks Actions Info Cubes Master Data / Attributes Catalog types. . external Defective qty.BW QM Business Content . of tasks Tasks outstanding Tasks successful Processing time Downtime Downtime counter Defective qty. codes and code groups. internal Return qty. material. Cause Activity Indv. Lot UD Operation Partner Inspection Lot/Usage Decision Inspection Lots No. of accepted lots No. Result Activity Ind. plant. inspection lot data. vendor. Char. stability study data R/3 Data Model Insp. of skips Lot size Actual lot size Accepted quantity Rejected quantity Skipped quantity Quality score Fraction nonconforming Data Extraction Info Cube Material / Batch Cause Insp.BW QM Business Content ² Inspection Lots Info Cubes for Inspection Lots Master Data / Attributes Material. of inspection lots No. customer. Result Plant Vendor ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 16 Customer . of rejections No. customer. inspection characteristics. Result Inspection Results No. vendor. Cause Cause Sample Cause Activity Indv. Material / Batch Cause Insp./ Workcenter Insp.BW QM Business Content ² Inspection Results Info Cubes for Inspection Results Master Data / Attributes Material. of samples Samples accepted Samples rejected Sample size Nonconforming units Nonconformities Fraction nonconforming Plant Vendor ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 17 Customer . Char. Char. Lot Operation Partner Inspection Result Insptp. inspection lot data. Char. Insp. stability study data R/3 Data Model Data Extraction InfoCube Master Insp. plant. Result Activity Indv. Definition and Scope Key Figures for Quality Management QM Business Content for SAP BW Easy Reporting Conclusion . Business Explorer Browser ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 19 . Flexible Reporting with the Query Designer BEx Query Designer or Web Application Designer: Define your own reports using the stored data from BW ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 20 . Flexible Reporting ² BEx Analyzer or Web Reports Use BEx Analyzer for presentation (MS Excel) or publish your report directly into the Inter/Intranet. ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 21 . 00 10.00 Percent 15.00 12.New: Stability Study Reporting Business Content for stability studies: Inspection results (general) Inspection results (quantitative) Comparison of characteristics Trend analysis Web reporting Impurities C vs.00 0. F&G at 20°C 30.3 and R/3 Enterprise PlugIn 2004.00 9.00 Time (months) Impurity F+G (nach Ph.00 18.00 6.00 24. Eur) Impurity C (nach Ph.1) ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 22 .00 25.00 3. Eur) (Available with SAP BW 3.00 20.00 5. Notification Problem Analysis Top N 0QM_C11_Q001 0QM_C04_Q0001 0QM_C05_Q0001 0QM_C05_Q0002 0QM_C11_Q0007 0QM_C10_Q004 0QM_C08_Q002 0QM_C07_Q002 0QM_C06_Q002 0QM_C09_Q001 ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 23 .Notification Activities .Ready-to-use QM Queries (Selection) Material Analysis Inspection lots Inspection Results Rejection Quota Inspection Results Within Tolerance Process capability Vendor evaluation: Quality score Notification analysis Tasks .Notification Causes . Definition and Scope Key Figures for Quality Management QM Business Content for SAP BW Easy Reporting Conclusion . Info Cubes. Queries. ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 25 . and service notifications Notification items. maintenance. The predefined Business Content for QM includes Extractors. activities Inspection lots and usage decisions Inspection characteristics and results including cpkvalues Stability Studies The predefined business content can easily be adapted and enlarged.SAP Business Warehouse .Summary SAP BW provides a complete data warehouse solution. and Workbooks for Quality. causes. tasks. SAP Business Warehouse .Benefits Excellent usability Easy-to-use High performance Common reporting standards Access to reports anytime. anywhere More functions Flexible enhancement of existing QM reports Improved availability and transparency of information across all applications Latest technology Web-enabled Portal integration Reporting across several systems and databases ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 26 . refining.000 employees. production. This is a powerful tool for continuous improvement and enables us to make the right decisions at the right time. marketing and international shipping. Saudi Aramco. Saudi Aramco today leads the world in crude oil production and exports with a sustainable crude oil production capacity of 10 million barrels per day.´ Carl Drechsel. Saudi Aramco is a fully integrated petroleum enterprise.mySAP PLM ³We are using mySAP PLM Quality Management in the areas of Procurement. In addition it is the top exporter of natural gas liquids and it is a major natural gas producer. QM Design Team Leader. Auditing and Capital Projects to ensure that Saudi Aramco and International Standards are maintained.saudiaramco. Saudi Arabia http://www. with operations in exploration. Saudi Aramco SAP Success Story POWERFUL EVALUATION OF mySAP PLM USING QM FUNCTIONALITY Saudi Aramco is the state-owned oil company of the Kingdom of Saudi Arabia with over 54.com ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 27 . com/qm -> Quality Improvement -> Media Center ¥ SAP AG 2004 QM Analytics Overview 2004 ± mySAP PLM 28 .Thank you for your attention ! 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