ORGANIZATIONAL STUDYCHAPTER 1 INTRODUCTION East Point College Of Higher Education 1 ORGANIZATIONAL STUDY INTRODUCTION: The story of the chocolate as far back as we know it, begins with the discovery America. Until 1942, the old world knew nothing at all about the delicious of and stimulating flavor that was to become the favorite of millions.Cocoa beans are the fruit of the cocoa trees. Cocoa trees came originally from Central America. Now they are grown in West Indies and West Africa too. The discovery of cocoa was only a first step in direction of chocolate. The Mayas were the first to cultivate the cocoa beans for the fruit in yielded. They used the beans as an ingredient in their fortunate chocolate drinks. Campco the largest co-operative organization in Asia dealing with all verities of areca nut and cocoa processing and chocolate manufacturing factory established at Kemminje, Puttur, D. K. This factory is biggest and it produces much type of chocolates. The first factory for processing cocoa and manufacture chocolate in India was started during the world war first at Bilimoria. Campco chocolate factory works with seven main departments. The departments are; production department, stores department, administrative department, quality control department, marketing department, maintenance department and electrical department. The departments such as HR, finance and security are working under administrative department. The functions of all the departments are studied in this report. The main objectives of the department are also studied. The SWOT analysis of the company is done to understand the capacity of the firm. All this topics are studied during the in plant training and interpret. East Point College Of Higher Education 2 ORGANIZATIONAL STUDY CHAPTER 2 INDUSTRY PROFILE East Point College Of Higher Education 3 ORGANIZATIONAL STUDY INDUSTRY PROFILE Chocolate was discovered in the 18th century and every child's dream came true all over the world. The various brands of chocolate often spoken about in India are Amul, Cadbury and Campco. In olden days, the ancient human almost led a nomadic life wandering from place to place in search of food. Food is the basic source of energy for living organisms including human beings. Hence all living being need food. But in modern period, man had started discovering new methods of producing food through Agriculture. The various activities involved in getting food crops through agriculture are known as agricultural practices like management of soil, sowing, transplantation and application of manure and fertilizers irrigation, weed- control, crop improvement techniques, crop harvesting and protection. India is a land of villages. Nearly 65-70% of our country is agriculturists. About 75% of the land used for agriculture is cultivated for basic food grain hence it has become a basic industry in our country. Agriculture is one of the oldest occupations of human beings. Agriculture means ploughing of the land, sowing seeds, protecting plants and obtaining crops for the use of people and domestic animals. Commercial crops not only help to earn foreign exchange but also provide raw materials for industries. Cocoa is also one of the important commercial crops in India. Cocoa is grown on the slopes of Niligiri Hills. The discovery of cocoa was only a first step in the direction of chocolate. The Mayas were the first to cultivate the cocoa bean for the fruits is yielded. They used the beans as an ingredient in their favorite chocolate drink xocoatl. The Mexican Indian world chocolate comes from a combination of the terms chocolate consumed in beverage form. East Point College Of Higher Education 4 kg.ORGANIZATIONAL STUDY Before the Spanish explorer discovered the chocolate and other 'Exotic' foods were totally unknown in Europe. Switzerland. Poona commenced production of cocoa powder on a small scale and chocolate manufacture was taken up in 1941. But it faced failure as the size of operation was economical. East India Distilleries and Sugar Factories Limited Madras started the production of chocolates. M/S 1-Aasted International APS. which has completed 50 years of service and the campco. Then the production gradually increased. In the 1700's the English began with adding milk to improve the flavor. Campco is one of the largest factories in South Asia. Cadbury Ltd. In the 1600 European began to open fashionable chocolate houses to serve xocoatl as Hot Chocolate scattered with sugar. Later. Madhu Canning Factory Agra. West Germany. The new firms that have engaged into this field in India are Amul. Italy. M/S Sig Swiss Industrial Co. M/S Otto Hansel Gmbh. West Germany. With the machineries manufactured by five major companies of the cocoa processing and chocolate manufacturing namelyy y y y y y M/S Carle and Montanari Spa. ltd. The first factory for processing and manufacturing chocolates in India was started during the world war-II at Bilimoria but due to tough competition from foreign products the company is ceased and stopped its process and it made second attempt in 1936. The Cadbury ltd was so far importing cocoa and chocolates into the country. which came up during the 80's. M/S Sollich Gmbh and Co. Messrs Sathe Biscuit and chocolate co. established plant in Bombay for processing and packing of cocoa imported in bulk during the initial stage.. Finally it made third attempt to find its success to restart its production. Denmark. East Point College Of Higher Education 5 .. 3%.5% in 1998. During the last five years growth in chocolate in India has covered between 10% and 20%. the Cadbury's market share is 70% and the Nestlé's market share is 15-20%. The market share of campco is 5-8%. with average growth being at the range of 14-15%.ORGANIZATIONAL STUDY Cocoa is used as beverage and chocolate is mainly used as confectionary and to a small extent also used as beverage. Although the country with a culture of consuming and exchanging sweets. Restricted to urban areas played in the segment have attempted to accelerate growth by adding new consumers to the chocolate market. The consumption pattern and purchase habits trend to favor local. the penetration is relatively low. The ability of chocolate companies to enter this market could provide unprecedented with may be tempering of income pyramid and introduction of low price packs. The penetration of chocolate in the country was estimated at 5. Thus the consumption of chocolate is largely restricted to urban areas where too. freshly made products. The penetration in urban India stood at while that in rural India as a mere 2. prepacked branded sweets are yet not popular. Challenges The major challenges faced by the players in chocolate industry are: y y y y Perishable nature of the product Poor distribution network Scarcity of milk Rising prices of milk East Point College Of Higher Education 6 . Globally the per head chocolate consumption is 8 to 9 kg. In it is 9 kg. East Point College Of Higher Education 7 . but in India it is 600gm and in rural India it is 300gm only.ORGANIZATIONAL STUDY Performance of chocolate industry The number of chocolate consumers and producers are increasing day by day. The Indian manufacturers like amul. So globally performance of chocolate industry is very sound. nestle and campco exporting its products to foreign countries. ORGANIZATIONAL STUDY CHAPTER 3 COMPANY PROFILE East Point College Of Higher Education 8 ORGANIZATIONAL STUDY CAMPCO AT A GLANCE Full name Status Area of Operation Main object Membership Date of Registration Head Office Commencement Business authorized share capital Paid up share capital No. of individual grower member No. of Member Cooperatives Industry owned (a) (b) (c) Main object No. of branches Bankers The Campco Chocolate Unit Puttur The Copper Sulphate Manufacture Small consumer Packing Unit at 545 Rs 19.33 Crores as on 31/03/2010 109982 The Central Areca nut and Cocoa Marketing and Processing Co-operative Ltd., A Co-operative society registered under the multi-state co-operative society act 1984 Karnataka and Kerala state Procurement/ processing/ marketing of areca nut and cocoa / cocoa products. No limit for membership 11/07/1973 Varanasi Towers, Mangalore 12/11/1973 Rs.50.00 crores as on 31/03/2010 Unit at Sagar (Shimoga dist) Yeyyadi, Mangalore Procurement/processing/marketing of areca nut since 1980 coco product 180 (all over India) 1) 2) East Point College Of Higher Education 9 Syndicate bank Central Bank ORGANIZATIONAL STUDY 3) 4) 5) 6) Location Type of ownership Type of organization Brand name No. of staff No. of departments Annual sales turnover New idea Net profit during the period as at 31/03/2010 SBI Karnataka State co-operative bank S.C.D.C.C. Bank ltd. Union bank of India 7) Kerala state co-operative bank Located at Darbe Road, Puttur Semi Government Co-operative society Campco 232 7 Rs.534.28 crores 2007-08) Rs.584.67 corers (2008-09) Rs 582.75 corers (tentative) Lower price Rs. 15.00 crores (tentative) East Point College Of Higher Education 10 ORGANIZATIONAL STUDY BACKGROUND AND INCEPTION OF THE COMPANY "Campco" is the short name of the central areca nut and cocoa marketing and processing co-operative limited. Campco was registered on 11th July in the year 1973, under section 7 of Karnataka Co-operative societies act of 1959. The main activity Kerala of Campco is procuring and marketing of Areca nut and also manufactures chocolates. Campco was set up with active support of Karnataka and Government. The growers who were getting a reasonable price faced a sudden marketing crisis during the year 1970-71 when the price of the areca nut began to fall. The situation worsened during 1972 and the price of areca nut fell to such an extent that the growers could get only half of the price. But the cost of living was rising as the cost of input was steadily increased. This created factually a panic among the growers. There was no organized marketing arrangement for areca nut. Later on the Karnataka government constituted an expert committee, which recommended to the state government to organize a central agency either in the public or the co-operative sector. With the help of Government of Karnataka and Kerala, the "Central Areca nut Marketing and Processing Co-operative limited" popularly known as "campco" on 11 th July 1973 under section 7 of the Karnataka Co-operative societies Act 1959. The growers of areca nut appealed to the government in turn requested campco to help the farmers by buying their products. Campco thus went into business of cocoa beans in 1980. After that campco was able to export cocoa beans of worth Rs.4 crores to the European countries in their initial phase of operation. In the mean time campco has to face the problem of limited internal this and market increase and the unremunerative export market. In order to overcome finished products. from Mangalore. Campco put up a local consumption of cocoa based products and export value added cocoa semichocolate factory at Puttur, 50km away East Point College Of Higher Education 11 East Point College Of Higher Education 12 .5. Campco chocolate factory entered into an agreement with M/S Food Specialties Ltd known as M/S Nestle India Ltd. on 7th February 1990. The agreement was made only for 5 years. markets a different range of products under its own brand name.5gm . on January 2001 for the manufacture and supply of bulk quality of chocolates. This agreement is also made good result on campco to gain demand in competitive market. The production and demand for chocolate have been rapidly increasing in India at the rate of 20% during the last 5 years.white centre chocolates Chocolate .per MT of raw materials. which were produced to the Amul Ltd. for manufacture and supply of bulk quantity of chocolates and cocoa products ranging from 2500MT to 3750MT p. Today campco has diverse products.brown centre chocolates At present campco is having its own marketing team and the present set up as follows:Campco is one of India's most modern chocolate manufacturing co-operatives. The average growth is at 20% internal chocolate market. It is now affording product quality Campco manufactures and with a variety to cater wider section of the market. Agreement with amul limited Campco factory had entered into an agreement with Amul India Ltd.5gm . At first Nestle didn't have any plant and because of experienced people availability of all type of chocolate production with sophisticated machineries nestle made an agreement with campco. 12. They are: Agreement with M/S nestle India limited.5. the campco makes chocolate and supply to Amul Ltd.000/. The chocolate products.ORGANIZATIONAL STUDY Campco has signed agreement between companies. The Amul Ltd supplies the raw materials to the campco ltd. are as follows: Milkair .a for an agreed manufacturing fee of Rs. Nature of the business carried by campco. 5. 3. Copper sulphate unit. Under certificate No. The major purchases of semi finished products within India are as follows Britannia Smith Kline Beechem Parley Small Confectionery Manufactures British Biological Bambino Activities of campco 1. Campco chocolate unit sales performance in terms of value is increasing year by year.1988.operative Societies Act 1959 read the with section 4(2) of the multi unit Co-operative Societies Act 1942 and subsequently it has amended its byelaws and the same are registered under the Multi state Co-operative Societies Act 1984. Small consumer packaging unit. The Central Areca nut and Cocoa Marketing and Processing Co-operative Limited (CAMPCO) was registered on 11th July 1973 under section 7 of Karnataka Co. The main activity of campco is procuring and marketing of Areca nut and also manufactures chocolates. 2. Areca nut procurement and marketing. Cocoa procurement and marketing. Cocoa chocolate factory. 4. Mobile procurement unit. 6.L/11016/42/87/L and is dated: 8 -12.ORGANIZATIONAL STUDY which is now about 5500 tonnes. The sale includes sales of semi finished products also. East Point College Of Higher Education 13 . The factory is equipped with the latest technology and machineries. It generated employment for more than 300 personals. The factory is designed by well experienced and expert architects and consultants. East Point College Of Higher Education 14 . The factory is situated in an industrially backward rural area in the midst of cocoa growers.ORGANIZATIONAL STUDY Features of the campco chocolate f actory Following are some features of campco chocolate factory: The chocolate factory is a co-operatively owned organization and maintained by campco. The factory is equipped with service installed by the best firms in India. The factory is one of the most modern in the world. imported from five firms of 4 European countries. The factory is the largest in south-east Asia. Food safety is the top concern among food processors for very good reasons." This mission statement maintains that the company has a good relation between people and harmony between faiths and high set of values and purposes behind its existence. this policy has taken us a long way." Mission of the Company Campco's mission statement is: "Co-operation between people Harmony between faiths~ May the fragrance Prevail forever" "From areca to chocolates. then utilizing these materials in a better way which will help the farmers to get market for their products. symbolize the triumph of the co-operative spirit. procuring more and more areca nut and cocoa. At campco we. It is critical for corporate survival and success. Regulatory Compliance Vendor Certification East Point College Of Higher Education 15 excellence in other areas of corporate management will be wiped out and the company will loose on- . And how co-operative can be a source of prosperity.ORGANIZATIONAL STUDY VISION. of peace Quality policies 'HACCP' (Hazard Analysis Critical Control Point) is a quality policy which is used for food safety. And we are happy to share this secret with you. If there is a significant safety failure. MISSION AND QUALITY POLICY Vision of the Company "Campco is formed to help the farmers. ORGANIZATIONAL STUDY Supply Chain Performance and Contract Fulfillment Corporate Value East Point College Of Higher Education 16 . y y y Mangalore. It has both dealers and distributors and the distributors are followed by dealers and ultimately to the customers.ORGANIZATIONAL STUDY AREAS OF OPERATION Global Campco exports its finished and semi finished products to following countries. Regional offices are as follows . y y y y U. East Point College Of Higher Education 17 . Hyderabad and Delhi. Delhi. National Office throughout India y y y y North: New Delhi East: Kolkata West: Navy Mumbai South: Bangalore Regional The company has regional offices throughout Karnataka.S.Mangalore.A Australia Malaysia Korea National The company has various nationalized branch offices throughout India under them are the distributors followed by the dealers who sell the goods to the ultimate consumers. Hyderabad. So the workers get retired at the age of 58years. Nutrine. And it has also achieved success towards adopting fully automated machines for the production process. After the retirement the campco gives gratuity to their employees but no pension. Amul Achievements / Awards.(24%) Parry¶s. Best export award 2004-05 for processing of campco chocolate and for processing Areca nut. Recently the chocolate factory has been awarded the ISO 22000 certification for food safety and food quality. y y y y y Cadbury (70%). East Point College Of Higher Education 18 .ORGANIZATIONAL STUDY Ownership pattern The type of ownership of campco is semi government. Nestle. Competitor¶s information. relation to different units like areca nut. It has a target open at least one sales depot in each state. chocolates. Campco is thinking of starting its own bank called campco bank. Enlargement of transportation and ware housing facilities with safety precautions. The future plan about production is to maximize output without sacrificing quality.ORGANIZATIONAL STUDY Future growth and prospects Campco has a better scope for expansion of its activities in function more effectively. cocoa in order to safeguard and strengthening ofcampco East Point College Of Higher Education 19 . improving the efficiency etc. bar. to provide banking services to its members. Capture international market by latest technologies. . maximum quantity control. They also now introduced a new product like a small products to Amul Ltd. coated bars with different flavors. Campco also planned to increase its sales by advertisements. winner. "panmasala" etc by established units. reducing the cost. It proposes to enter the retail market for areca nut and products like "supari". Conducting marketing research for knowing consumer tastes. use or consumption that might satisfy a need or want. Enrobed chocolate: It is a confectionery campco process of coating a center with chocolate is other Treat. Melto Éclairs. acquisition. It includes product such as CAMPCO Winner (500gms and 100gms). enrobed. campco Megabyte. salt. Moulded chocolate Moulding is the casting of liquid chocolate into moulds (metal or plastic) followed by cooling and demoulding. vitamin C. Eclairs: Éclair is a modified toffee containing an shell of caramel with a centre filling usually chocolate. krust 20gm and 12 gm. based material so as t allow the coating to flow over the shape in a controlled manner. A product is anything that can be offered to a market for attention. Campco Cream 37gms and 10gms. campco Bar. The chocolate products are classified into moulded. cocoa powder. It includes products such as campco Turbo. lecithin. 4ever(32gm). glucose. chocolate creams etc. East Point College Of Higher Education 20 . Éclairs and drinking chocolate. it consists of products such as campco Éclairs.ORGANIZATIONAL STUDY PRODUCT PROFILE The product of campco is chocolate. It includes products such as Campco Melto 37gms and 10gms. Brown Center Éclairs and Playtime. Drinking chocolate: Drinking chocolate can be prepared by following ingredients sugar. 5(green) gm 4.5gm 500 gm(jar) 100 gm(jar) 8 gm(sachet .8kg jar(brown) 4.8kg jar(red) 4.1.5gm.12.5 (wt) gm 4.1.8kg jar(green) 5.5 (red) gm 4.5gm.ORGANIZATIONAL STUDY 1.5 (brown) gm 4. Campco products Products Melto Melto Cream Cream Turbo Turbo Treat Megabite Campcomini bar(outer) Krust Eclairs(WT) Éclairs(WT) Éclairs (WT) Éclairs (WT) Éclairs(brown) Éclairs (WT) Éclairs(WT) Éclairs(WT) Éclairs(2000) Melto éclairs Winner Winner Play time Play time Kunchos Cmpco bar East Point College Of Higher Education 21 Net wt/unit 37 gms 10 gms 37 gms 10 gms 17gms 25 gms 25 gms 17gm 9gm 20gm 4.1.5gm.5gm(jar) 5.8kg jar(WT) 4.8kg 35gm 45gm .1.5gm.jar) 8 gm(sachet). Semi finished products. Cocoa powder alk Cocoa powder alk Cocoa powder alk Milk chock Plain Chocó man Plain Chocó paste Plain chocolate F. vanilla . banana.caramel) Cocoa powder 32gm 300gm 200gm(pouch) 2. mango.C Chocó paste Chocó paste Chocó paste White chocolate Chocó paste Chocó paste Memory Rita Memory Rita Funda 10-12% 25kg 10-12% 5kg 18-20% 25kg 1kg 1kg 1kg 1kg 20kg(regular) 20kg(jar) 20kg 1kg 13kg C/B 200kg barrel Bulk Jar Bulk East Point College Of Higher Education 22 .ORGANIZATIONAL STUDY 4 ever Funda (Strawberry. ORGANIZATIONAL STUDY Campco produced and supplied to Nestle ltd: Milky bar bulk Milky bar White chocolate Dark chocolate Dark Chocó slab Milky bar éclairs Milky bar éclairs Chocó éclairs Chocó éclairs 15kg 40kg 1kg 1.10kg 1.8gm(jar) East Point College Of Higher Education 23 .10kg 520gm pouch 592.8gm(jar) 520 gm pouch 592. OR IZ IONAL STUDY WORK FLOW MODEL C workflow model can be depicted as follows Procurement Process of cocoa beans C ocolate Processing Packing Marketing Sales Customer & Consumer E st P i t College Of Higher E u tion 24 . ORGANIZATIONAL STUDY ORGANIZATION STRUCTURE East Point College Of Higher Education 25 . OR ANIZATIONAL STUDY ORGANIZATION STRUCTURE The organi ational structure of Campco chocolate factory can be depicted as follows President Vice-President Board of directors Managing director Deputy G M/functional heads Production Stores Q.C Administration Marketing Maintenance Electrical Chief Mgr Chief Manager Finance Manager engineer Dy Manager Manager Manager HR Security Senior Manager Senior mgr Senior security officer Chief Security officer engineer Senior Office Dy Manger Supervisor senior officer Assistant mgrs Ast security officer Assistant Staff Production Officer Special Assistant senior security Jr assistant Head Guards 26 E st Point College Of Higher E u tion . Operators Gate keeper Senior work Assistant Jr Operators Work Assistant Attenders Helpers E st Point College Of Higher E u tion 27 .OR ANIZATIONAL STUDY Production Supervisor Watch man Jr Assistant Guards Senior Operator. It describes the formal relationship among various positions and activities. The executive committee a) President. It provides information about who reports to whom and how tasks are both divided and integrated. They are as follows. There is one or two legal advisors as well as one of the directors is the nominee of IDBI to facilitate and make the management more Two committees have been constituted.ORGANIZATIONAL STUDY ORGANIZATION STRUCTURE The structure is the skeleton of the whole organization. East Point College Of Higher Education 28 . The managing director is appointed by the government of Karnataka. Organization management The management of campco vests in the boards of directors consisting of 17 directors. The day today activities are conducted by the managing directors. And also campco follows functional organizational structure. These directors are elected or nominated as per the provisions of Bye laws. The executive committee and business committee will devote more time to scrutinize and decide about the financial and business transaction of the factory. b) Vice President c) Managing directors d) Two directors from each state. 'C' class is open for individual growers of areca nut and cocoa in both the states. 'B' class is open to agriculture produce market committee of areca and cocoa growing areas. f) The head of campco chocolate factory. C. B. Puttur. class A.ORGANIZATIONAL STUDY Business committee a) President b) Vice President c) Managing directors d) Two directors from each state (Karnataka and Kerala) e) Two senior most officer for areca marketing. D and E issued to different class of people. 'E' class is merchants and agents who have business in connection with campco East Point College Of Higher Education 29 . 'D' class is open for state government and central government and NDC. 'A' class is open to agricultural produce market. Membership of campco There are five different types of shares. co-operative marketing and consumer federation. any other multi-state co-operative society or any corporation owned or controlled by the government. East Point College Of Higher Education 30 .ORGANIZATIONAL STUDY CHAPTER 4 FUNCTIONAL DEPARTMENTS. ORGANIZATIONAL STUDY FUNCTIONAL DEPARTMENTS 1) 2) 3) 4) 5) 6) 7) Production Department Stores Department Quality control Department Administrative Department Marketing Department Maintenance Department Electrical Department East Point College Of Higher Education 31 . ORGANIZATIONAL STUDY PRODUCTION DEPARTMENT East Point College Of Higher Education 32 . To maintain relationship with other department. To upgrade the technical efficiency of production. They are: To follow up daily production schedules as per the plan. the Chief Manager plans the different production as per the market requirements. main function of this department is to achieve targeted production East Point College Of Higher Education 33 . The objectives. The future plans of this department are to maximize the output without sacrificing quality.ORGANIZATIONAL STUDY PRODUCTION DEPARTMENT The production department is headed by production manager. Under him/her there are supervisors to look after the production activities. In production department. The packing supervisors also come under the production department. The supervisors supervise the work of packing department and personnel work under piece rate system. The production activities are in three shifts by rotation. reducing cost and improving quality. OR ANIZATIONAL STUDY Departmental chart of production department Chief Manager Senior Manager Manager Deputy Manager Senior Officer Production Officer Assistant Production Officer Production Supervisor Senior Operators Operators Junior Operators Senior Work Assistant Work Assistant Helper E st Point College Of Higher E u tion 34 . Liquid glucose The suppliers are y y y Thopio products Chalakudy. Raw materials and suppliers Campco procures raw materials from its regular suppliers. Cudolore Riddi-siddi Cinco Biols. 2. Mangalore. Sugar suppliers The major part of sugar is supplied by Mysore sugar factory. 3. Gokak 5. Mumbai Ruche Soya Industries. Milk powder Three types of milk powder used are. Karnataka milk federation(KMF). Ghee Ghee is supplied by Nandhini (DK). y y y Skimmed milk powder¶ Nandhini (Karnataka). Amul (Gujarat) Whole milk powder. private party Semi skimmed milk powder . Vegetable fat The main suppliers are. Kerala Ushta-te-biotech industries. y y IVP Ltd. Sodium Carbonate Tata chemicals suppliers¶ major part of sodium carbonate. Darawad Karnataka milk federation. Mangalore 6. 7. Mandya y y 4. East Point College Of Higher Education 35 . Para¶s milk time The suppliers are.ORGANIZATIONAL STUDY Procurement 1. Flavors This is supplied by Duck worth flavors. Bangalore. mono stepavate. Glycerol.ORGANIZATIONAL STUDY 8.Choc whip. Bangalore Alliants chemicals 9. Vitamin C . vanilla y y Indras agency. Ethyl. East Point College Of Higher Education 36 . OR ANIZATIONAL STUDY Process of cocoa beans Flowchart of process of cocoa beans Harvesting of pods Breaking open of pods Removal of placenta Fermentation in help /basket/boxes/trays Breakdown of pulp and drainage of sweating Conversation of sugar to alcohol Aeration accelerated by mixing Bacterial oxidation of alcohol to acetic acid Future rise in temperature loss of germination powder Death of beans Destruction of colored anthocyanins Development of aroma and flavor potential Drying in the sun Fermented and dried cocoa beans Storage and transport E st Point College Of Higher E u tion 37 . Here the beans are separated from the inner part called the nib which is used in the next step for the production of cocoa powder and cocoa butter. After the beans are roasted they are sent to winnowing. Nib grinning: This work is done in two different stages namely. It is alkalized with sodium and potassium of a certain percent. y y Primary drivers Secondary drivers First with penniless we can get rough cocoa liquor. Winnowing: This is the third step. After cleaning the beans are sent to roasting. There is a screen like nearing mashes. Alkalization: The inner part of cocoa is called as nib is passed through the alkalization section. Roasting: This is the second step here the beans are roasted which helps in reducing the moisture in the beans. brushes air left and magnetic separator which helps in removing the sand dust immature dry beans metal particles from the bulk of the dry beans.ORGANIZATIONAL STUDY Cocoa processing and yield Cleaning: The first step in the production of cocoa powder and butter is cleaning of the dry cocoa beans. East Point College Of Higher Education 38 . It is stored at 100*c in order to remove the remaining moisture. After the alkalization process is over cocoa liquor is produced. and then the cocoa liquor is passed through the line mild to get fine cocoa liquor. East Point College Of Higher Education 39 . Deodorization of cocoa butter carried out by the use of super heated under vacuum in steam . Cocoa butter: It is the fat obtained commercially from good quality nib free from shell by means of mechanical hydraulic processing. Solidified fat stored under cool temperature of 13 to 15*c have a small life of months.During deodorization process natural oxidation destroyed. The process of deodorization removes unpleasant flavors in the cocoa butter. The cocoa cake is separated and powdered into cocoa powder. The presence of cocoa butter in cocoa powder necessities the use of cooling air. cocoa powder (20-22%) and high fat content are used as ingredient in chocolate manufacturing.ORGANIZATIONAL STUDY Hydraulic processing : At this stage the hot cocoa liquor is fed into the machine and pressed and cocoa cake is separated from the cocoa fat called cocoa butter. the temperature above 37*c will melt the fat content and cause adhesion of the particle clogging of disintegrating machinery. The low fat content (10-12%). It is refined deodorized for the manufacture of milk chocolate and is also used in the pharmaceutical industry. Cocoa powder: The cocoa cake obtained by hydraulic processing is subjected to grinding to produce small humps called kibbled cake to make cocoa powder. the kibbled cake is ground in mills to produce fine cocoa powder. The butter must be free from foreign in order to prevent contamination by traces of aromatic substances. OR ANIZATIONAL STUDY Flow chart of this process is as follows: Cocoa dry beans Air clarifier Destroyer Roster Breakers and winnower Shell and nibs Alkali ation Primary driver Secondary driver Hydraulic process Fresh cocoa butter Cocoa cake Crushing Deodori ation Filtration Pulveri ation Cocoa powder Pure cocoa butter E st Point College Of Higher E u tion 40 . Conching 5. y y y y y y Cocoa liquor Cocoa butter Sugar Milk powder Lecithin Fats and flavor Basic operations 1. Moulding 7. Mixing of ingredients 3. Tempering 6. Seasoning East Point College Of Higher Education 41 . Cooling 8.ORGANIZATIONAL STUDY Chocolate processing Essential raw materials. Preparation of ingredients 2. Refining the mixture 4. Conching is the last process in the manufacture of bulk chocolate whether dark or milk. East Point College Of Higher Education 42 . This process is essential for the development of final texture and chocolate flavor. The right expert consistency obtained by expert which standard recipe is established for mixing process. 2. 4. cocoa and milk powder particle in a liquid of cocoa butter.Particularly butter could not be stored in open and should be used as soon as possible after content should not be exceeded 3% if over 4% staling will occur. During this the moisture content of the chocolate mass is lowered from 1. but this more pound outing. Preparation of ingredient The two main ingredient cocoa must be pulverized either before mixing or by using a machine with action. 3. Mixing: Mixing is done to produce a chocolate through texture and plastic consistency. It helps in the conversion of powdery. Refining of the mixtures: Refining of chocolate paste is an important operation and produce the smooth texture so desirable in modern chocolate confectionary.ORGANIZATIONAL STUDY 1. Graduated sugar is ground into a fine powder. refined product into a flow able suspension of sugar. Conching: This process is essential for the development of the final texture and chocolate flavor. Cocoa other fats are liquefied must be taken into see that they are not melting and are not stored as liquid for long periods .65 to 0. Cocoa powder may be further dried before mixing. Refining process constitutes smoothness.8% as the moisture is removed it take with it many unwanted flavor components. moisture removal and homogenizing. This process is continued till it reaches 27*c is attained and further heated to raise the temperature by 1*C. each of which takes more or less the same time. This process ensures that the cocoa butter constituents are seeded and that the chocolate is set in its stable condition with good permanent color and glass. The process consists of cooling down the chocolate with continuous mixing to produce stable cocoa butter ³seed´ crystals and distributing these throughout the mass of liquid chocolate. removal of the volatilities. At this point both stable and unstable polymorphic forms are crystallized and a thick mesh is formed.ORGANIZATIONAL STUDY Phases of conching: Process:-In all there are three phases in the coaching process. y Dry phase Shearing. The melted chocolate is then cooled and mixed to induce crystallization. y y 5. Pasty phase Flavor development by means shearing and beating. heating. The chocolate is heated approximately 50*c to ensure the complete melting of the fat. Tempering: Tempering is the most important processing step during the production of chocolates. East Point College Of Higher Education 43 . Liquid phase Homogenization by stirring and shearing. This is further heated on a warm water bath and temperature increased to 3032*c water held for a few minutes . moisture evaporation.A well tempered chocolate contains approximately 3 to 8% cocoa butter crystals. Chocolate mouldings: To this process the chocolate man is deposited in to moulds and after cooling it is knocked out from the moulds as said pieces. East Point College Of Higher Education 44 . the chocolate are packed with the help of packing machine. date of manufacturing are printed on wrappers. Finally chocolates are sent to stores. After the chocolate is deposited in to moulds they are subjected to shakers to reduce the air bubbles. 8.In cooling stage the chocolate are cooled at 10 to 60*c temperature. Cooling: This process is done by forced air cooling at mild temperature at 8 to 10*C. Crystallization Melting out of unstable crystals 6. Seasoning: In this stage packed chocolates are kept in stores at 20*c for 10 to 30 days. 7.ORGANIZATIONAL STUDY Commonly used method of tempering involves the following steps: y y y y Complete melting Cooling up to the point of crystallization. The packing room condition are at 20*c at 55%RH. Leveling: It is the face of chocolate with the help of leveling machine done. In remolding stage. In this stage the price of chocolates. E st Point College Of Higher E u tion 45 .OR ANIZATIONAL STUDY Flow charts of chocolate processing are as given below. Preparation of ingredients Mixing of ingredients Refining of mixture couching Tempering Chocolate molding Leveling Cooling Remolding Seasoning . For confectionary packing the requirements include protection against. y y y y Sachet for campco éclairs.Chocolate is packed through the help of packing machine . encountered shift. Physical damages such as dusting.ORGANIZATIONAL STUDY Packing: Packing is the final step in the chocolate processing . clipping and breakages.A packing material has to contain. corrugated cartons-funda. environmental condition. life required and cost of the product. Color and flavor loss. dirt and other contaminants. Linear bag and ±cocoa butter East Point College Of Higher Education 46 . y y y y y y Re identification due to hydrolysis and oxidation. Moisture. Corrugated carton box-melto éclairs. Polystyrene jar. sickness and hardening. pick up/loss which results in sugar/fat 6100M desiccation. Selection of packaging material depend on product characteristics. protect and help in selling the products . Dust. Ware coated paper/poster paper for éclairs/toffee wrapping. Packing material used in campco. ORGANIZATIONAL STUDY STORES DEPARTMENT East Point College Of Higher Education 47 . They Material inward registers Daily stocks report Material register note Return note book East Point College Of Higher Education 48 . The store's activities are arrived out in shifts by rotation. The main function of the stores department is divided into 3 units. y y y y maintained by the stores department.ORGANIZATIONAL STUDY STORES DEPARTMENT The stores department is headed by store manager. The stores managers are responsible to provide the raw materials to required department and store the finished goods in the store. raw materials for manufacture of chocolates and also packing materials and sending it into go-down. receiving the him/her there are supervisors. Under These three functions are. There are four documents are. ORGANIZATIONAL STUDY QUALITY CONTROL DEPARTMENT East Point College Of Higher Education 49 . then it will definitely affect its sales and profitability. They check the quality of raw materials and also the quality of the products after production. Micro-biological quality control Raw and packing material analysis Process control Finished product analysis Bacteriology testing products for harmful pathogens Shelf-life studying Pest control East Point College Of Higher Education 50 .ORGANIZATIONAL STUDY QUALITY CONTROL DEPARTMENT The quality control department is headed y the quality control manager. Different types of quality control techniques used in the chocolate plant. That is why this department serves as one of the important department. In this department there is 1 microbiologist. In this firm this department has to maintain the quality of the cocoa beans used for production upon which quality of chocolates depends. If the firm has made any dilution on its quality. There are few technical assistants to help the microbiologist in his work. Under him/her there are three supervisors. ORGANIZATIONAL STUDY ADMINISTRATIVE DEPARTMENT East Point College Of Higher Education 51 . factory. The the General Manager carries over day-to-day administrative activities in General Manager is accountable to the head office that is in Mangalore. He is also assisted by the various departments in the manager. East Point College Of Higher Education 52 .ORGANIZATIONAL STUDY ADMINISTRATIVE DEPARTMENT The administrative department looks after the day-to-day administration activities of the factory. At the top level there is an administrative Normally the factory. Under him are the senior office assistants and junior office assistants working in the department.The chief accountant is in charge of this department. A report has to be sent to the head office about the day-to. The functions of account department are: Handling day-to-day accounts of the factory Providing salaries to the staff Maintaining accurate financial records Giving information to the head office Payment of bills and keeping account East Point College Of Higher Education 53 .ORGANIZATIONAL STUDY ACCOUNT DEPARTMENT/FINANCE DEPARTMENT The campco chocolate factory has maintained an accounts department.day work and expenses incurred. OR ANIZATIONAL STUDY Organi ation chart of accounts department Senior Manager Manager Deputy Manager Senior Officer Special Assistant Junior Assistant Operators Junior operators Attenders E st Point College Of Higher E u tion 54 . Personnel management deals are with the most human aspects in an organization undoubtedly. work level people complete factor in an enterprise or quality job. Main objective of this department is to maintain the develop the procedure to help to select the right person day for right and satisfactory level of production and also to administrative Personnel department of campco looks after the day to activities of the factory. standards. The vacancy posts are advertised in 3 leading newspapers of and English as per Kannada.ORGANIZATIONAL STUDY PERSONNEL DEPARTMENT OR H R DEPARTMENT. The interview and selection of candidate is done by management. recruitment forms the first stage in the process. If it is found necessary the pay shall be fixed by the M. Recruitment In Personnel department.D. organization. At the top level there is an administrative manager normally the general manager carries out day to day activities of the factory. The candidate recruited to the particular post may be placed under training for a prescribed period or such extended period. The selection of employee is done through competitive examination and interview. If the trainee discontinues the training. Management should recruit right kind of people at right time for right place. Malayalam the service rules of campco. East Point College Of Higher Education 55 . he/she shall be liable to reimburse the entire cost of training as assessed by the M.D from time to time. Written test is conducted by the outside agencies. which continues with the selection and ceases with the placement of candidate. it is preferable to have master different department have wide knowledge and skill about operations and handling of machines. chocolate manufacturing process etc.ORGANIZATIONAL STUDY Infrastructural facilities The campco chocolate factory is located at Kemminje village of Puttur Taluk. cocoa. personal department and different employee cabins. cashew etc. Campco chocolate factory includes skilled staff and workers in its operations and productions who are expert in their own field. Campco is a two storied building. The surroundings of chocolate factory is filled with gardens and planted trees like areca nut. separate A/C units. innovative skills. Campco also follows technical skills. Skills. Campco has two wheelers. There are 247 numbers of employees working in the factory. communication skills. administration etc. and separate vehicle parking place and quarters for employees including sitting facility. Under this training method. Machine operators of Administrative officer have code knowledge and skill in their particular field. The company also includes security office at the entrance. coconut. The second floor includes the deputy general manager chambers. If the selection of skilled worker is done properly then it will result on effective operation of the manufacturing process. four wheelers and lorry as transportation facilities. It has the advantage of giving firsthand knowledge and experience under the working condition. East Point College Of Higher Education 56 . medical benefits etc. quality control department. toilet facility. dressing rooms. The first floor includes the office of the campco and chocolate packing division. And it was inaugurated on 1st September 1986. In campco all new recruits (both technical and managerial) are provided "on the job-training method". degree in their work. washing facility. the individual is placed on a regular job. Ladies should avoid wearing glass bangles. Labour welfare measures Campco provides good facilities to its employees and welfare measures etc such as bonus. The maximum limit was Rs. To avoid that campco made a jewellary policy. yearly increment. 1 st January every year and again 1st July every year. Dearness Allowance Campco gives 43% dearness allowance twice in a year. dearness allowance.33% per annum bonus is paid to the employee every year. East Point College Of Higher Education 57 . schedules. For example if the worker wears a wrist watch or ring.ORGANIZATIONAL STUDY Jewellary policy There is another chance which decreases the quality of the products. It comes under Karnataka Government. medical allowance Bonus In campco 8. it may fall in to the machine. y y y Ladies should not wear sticker bindies. 3500. they do not come under bonus act. If the basic salary plus dearness allowance is more than Rs. gratuity. provident fund. and then the quality of the product decreases. 2500. In order to ensure quality the employees are required to follow instruction before entering the production and packing department. All employees should avoid wearing finger rings inlaid with stones and should remove their wrist watches. Yearly Increment: Campco provides yearly increment to their employee depending on the pay scale. The person who retires or resigns is eligible to get gratuity at the rate of 15 days salary multiplied by number of years of service. Medical allowances: Campco also gives Rs. Promotions: There is no hard and fast rule in promotions. After the retirement the campco gives gratuity to their employees but no pension. 150. So the workers get retired at the age of 58 years. Minimum amount of increment is Rs.Government.ORGANIZATIONAL STUDY Provident Fund In campco chocolate factory provident fund is contributed as follows: 12% of (Basic salary + dearness allowance) is employee's contribution and equivalent amount is contributed by management also. Retirement: Type of ownership of campco is semi. These medical allowances are given in 2 installments once in March and other in September. 10 and the maximum is Rs. The promotion was made according to the seniority cum merit basis. In each year he/she should have perfect attendance. Employee promotions are given once in 8 years. In order to have eligibility for gratuity benefit the employees of campco has to complete 5 years of service. 2000 per annum as medical allowance. East Point College Of Higher Education 58 . East Point College Of Higher Education 59 . And the fixed assets registered are maintained up to date. rain coats are provided. Welfare measures in campco : The following are some of the welfare measures providing to the workers of campco. Rent free accommodations. Cold water facilities. The employees state insurance facilities. These measures are classified as statutory measures and non statutory measures. Medical benefits. Statutory measures : Canteen facilities. as could be seen from the records of campco. Non-statutory measures : Uniforms. Leave to the employees : In campco temporary worker gets 3 days casual leave per year and permanent employees¶ get15 days per years.ORGANIZATIONAL STUDY Insurance coverage : All the vehicles belonging to campco in all the branches. all the buildings and go downs have been brought under suitable insurance coverage. The campco chocolate factory provides 10 days of holiday including the government holiday and also it provides every Sunday as the weekly holiday to its permanent employees. The company provides 20 days half leave to their employee and 20days privilege to its workers. Safety shoes. 30 pm East Point College Of Higher Education 60 .6 am to 2 pm. The timings of 4 shifts are as follows. Shift .ORGANIZATIONAL STUDY Duration of work : In the campco chocolate factory.9 am to 5. Shift Timings 1. there are four shifts including the general shifts. 2. Shift . The normal hours of work are 8 hours. Shift .2 pm to 10 pm 3.10 pm to 6 am 4. General shift . Operating level 155 To carry out day to day operating activities of the company Technical level 60 To engage in production and other technical maintenance activities 237 Total (Excluding contract workers) East Point College Of Higher Education 61 .ORGANIZATIONAL STUDY Duties and responsibilities of staff : Duties and Various levels Strategic level Staff 2 responsibilities To pass the orders and oversee and review the functioning of all the departments. Management level 20 To control the activities of the Organization. A security department has 10 acres of land and Rs. It provides 3 acres of land as quarters to the employees. The main gate is controlled by security person called senior security officer. items etc Maintenance of discipline inside the factory Prevention and detection of theft etc. land and machines and others. This factory covered with fencing barbered wire leaving one main exit called gate.125 crores worth of assets including buildings. He should be a graduate and he should have at least 15 years of service in defense. Security Other duties are empowered by managing director of campco. East Point College Of Higher Education 62 .ORGANIZATIONAL STUDY SECURITY DEPARTMENT Security department is also important for each and every organization. vehicles. The duties and responsibilities of security department are: Checking of incoming and outgoing personnel. OR ANIZATIONAL STUDY Chart of security department Senior Security Officer Security Officer Assistant Security Officer Senior Security Head Guards Guards Watch man Gate keeper E st Point College Of Higher E u tion 63 . ORGANIZATIONAL STUDY MARKETING DEPARTMENT East Point College Of Higher Education 64 . He plans and prepares new marketing policies and it can be properly implemented. enrobed. Under him there are Chief Manager. The main objective of marketing department is to fulfill the customer satisfaction and increase company's sales and to contribute quality products in the market. The cocoa based products have increasing demand in beverages.240 crores. Each division is headed by Assistant General Manager. The production and demand for chocolate have been rapidly increasing in the last five years. cakes. sweet items and household and bakery products. ice creams. Molded. The average growth is at 20% internal chocolate market which is now about 5500 tones. senior manager and regional officers. The chocolate division of campco which commenced commercial operation in 1986-87 manufacture and market arrangement of chocolate products under its own brand name and has a presence in different segment of the chocolate market. Assistant General Manager controls all the activities relating to the marketing department. biscuits. Campco export cocoa butter to Singapore. Hong Kong and Philadelphia. There is great demand for its semi-finished good in the middle cost to manufactured and cream items. Increase of its semi-finished items. 600 stockiest and around 50000 sales outlets spread over the country. Generally campco does mass media and newspaper advertising for some products produced in the factory is export oriented. The annual sales behavior is Rs. éclairs and panel confectionary products are marketed through a network of 21 area sales of feces.ORGANIZATIONAL STUDY MARKETING DEPARTMENT The marketing department is mainly classified into an areca nut division and chocolate division. East Point College Of Higher Education 65 . Nestle etc.Today campco have diverse product port folio ranging from chocolate bars . Campco now affording product quality with verity ti cater wider section of the market. Chart of marketing department Chief Manager Senior Marketing Manager Manager Deputy Manager Senior Officer Officer The main functions of this department are: y y y y To plan marketing program To analyze the marketing opportunity To develop marketing strategy To connect the consumer with the product E st Point College Of Higher E u tion 66 . one of the Indian¶s more modern chocolate manufacturing co operative have came a long way since its incorporation in 1987.OR ANIZATIONAL STUDY Campco.éclairs to chocolate banned energy drinks and enrobed bars with the chocolate market facing increased competition from the multinational brand like Cadb ury. ORGANIZATIONAL STUDY Marketing arrangements: Campco has been a co-operative organization primarily marketing branded products. Chennai appoint as marketing consultant to assist the institution to assembly well unit sales and distribution organization to over sea its performance at presents T. Consultants. Now campco is having its own marketing team and present set up is as follows. Manipal acts as M.M Pai Management Institute. In the beginning M/s Astra marketing Services.K.G. Regional office throughout India: Table: Information about regional office North South East West New Delhi Bangalore Kolkata Navi Mumbai List of chocolate area sales offices: Table: Chocolate sales areas North Chandigarh New Delhi Jaipur Ghaziabad East Kolkata Cuttack Patna West Ahmadabad Navi Mumbai Calicut Hyderabad Hubli Chennai Mangalore Goa Mysore East Point College Of Higher Education 67 South Bangalore Cochin . their representatives place written orders. The sales of cocoa products are being made at CCF/Area sales office level through the distributors/ super stockiest on cash or credit basis. That is through and sales representatives. The depots are being opened to cater to the needs of whole sellers and retailers. Channel of distribution Of the four elements of marketing mix that is product. Campco generally follows and uses indirect channe ls of distribution. Campco supplies goods to super stockiest and in turn supplies to whole sellers and whole sellers to retailers. Services The product manufactured in campco (CCF) are marketed and sold throughout the country and it is exported to some countries. East Point College Of Higher Education 68 . area sales office.ORGANIZATIONAL STUDY Sales In campco sales are being conducted in two ways. A collection charges being collected in the concerned depots. The rates and quality offered for sales are being decided by the campco and on getting information from its customers. promotion and distribution the channel of distribution plays a vital role especially in the distribution of consumer goods. The executive director of marketing/regional managers required to supervise and exercise control over CCF. Campco offers 21 days credit facilities to whole seller and for delayed payment they charge 21% of interest. price. Campco has introduced the services of sales representatives throughout India. The proper service that is the company provides service to its customer in the form of prompt delivery of goods should be given by paying attention to the customer complaints and services. It has different depots though out India. ORGANIZATIONAL STUDY The improving quality of customer education and training and services is the main criteria of campco that include ability to provide replacement parts and repairs services. special discounts etc. Discount policy It has varying discount share. Campco opted on pricing policy where by the company specifies the prices to be charged to each dealer in the price list published by the company. varies Collection procedure The dealer provides security such as bank guarantee. There is no geographical change in prices. cash discounts. Pricing policy Campco adopted the policy of full cost pricing. which includes trade discounts. The payment must East Point College Of Higher Education 69 . But sometimes they marketed the products at price lower than that of cost price and its prices are normally lower than competitors. In some cases discount rate varies from dealer to dealer depending on sales turnover and in some cases the discount depending upon size of purchase. be made within 15-40 days depending upon sales turnovers. ORGANIZATIONAL STUDY MAINTAINANCE DEPARTMENT East Point College Of Higher Education 70 . East Point College Of Higher Education 71 . Preventive maintenance.ORGANIZATIONAL STUDY MAINTENANCE DEPARTMENT The main functions of maintenance department are to maintain machines. Preventive maintenance Preventive maintenance refers to take care of machinery before breakdown. Proper maintenance of machines and equipments are required for all the machines because all the machines installed are highly expensive and imported. tools and equipments. In campco chocolate factory there is separate division for maintenance since the production of chocolate completely mechanized. y y Breakdown maintenance This refers to the supervision of machineries only after it breaks down and makes it fit for future use. They are Mechanical divisions Electrical divisions maintenance department is headed by maintenance manager. Under this system the machines are frequently checked and repaired. The maintenance department contains two divisions. y y The Under him/her there are maintenance assistants and engineers. There are two types of maintenance. They check the machines and are responsible for their working and maintenance. Breakdown maintenance. ORGANIZATIONAL STUDY ELECTRICAL DEPARTMENT East Point College Of Higher Education 72 . Chief Manager Chief Electrical Engineer Electrical Engineer Assistant Jr Assistant E st Point College Of Higher E u tion 73 .OR ANIZATIONAL STUDY ELECTRICAL DE ARTMENT The electrical department is headed by electrical manager. ORGANIZATIONAL STUDY CHAPTER 5 SWOT ANALYSIS East Point College Of Higher Education 74 . ORGANIZATIONAL STUDY STRENGTHS Large Product Mix. It has got only one manufacturing unit y y y y y OPPORTUNITIES There is a large market for chocolate which is untapped in India. Management is autocratic. y y y y y y WEAKNESSES Lack of Promotional Activities. Strong brand names. Highly Committed Employees. Largest chocolate Factory in South East Asia. Since it is situated in rural place. Raw materials are procured easily. it faces power cut problem. Favorable access to distribution networks. Inefficient Utilization of the Capacity. change in management style from autocratic to participative concentration on improving exports East Point College Of Higher Education 75 . Popularity can be gained through the social service in the backward areas of south India y y y y y Importance to promotional activities. Uncertain power cuts. Emergence of substitute products.ORGANIZATIONAL STUDY THREATS There is a severe competition from multinational companies such as Cadbury and Nestle. Competition from local players such as Amul. East Point College Of Higher Education 76 . y y y y y Frequent changes in Government rules and regulations and policies. now they send their senior employees to HR training. But in campco they are not given much importance to HR department. In campco human resources is not fully utilized. Employees are not given proper training by organization. The main duty of HR department is to recruit people.ORGANIZATIONAL STUDY LEARNING EXPERIENCE By touring a chocolate factory. give necessary training and performance appraisal. massive and complex. one is particularly impressed by the close controls maintained throughout the operation. So. Exposure to the various system and functions There are mainly seven departments and allowed to study all departments. Work is carried out in an atmosphere of scientific exactness and nothing is left to chance. East Point College Of Higher Education 77 . All the works are automated in the factory. But now they started to think to make powerful HR department. stabilize the moisture content of the air and control the time interval of manufacturing operations and other items necessary to achieve quality results. The equipment of factory is heavy. They are giving more importance to production department it is set up in scientifically. there are literally tons of equipment that the cocoa beans must pass through on their way to become chocolate. Often representing an investment of many millions of dollars. Precision instruments regulate temperatures. The mechanized nature of the entire chocolate-making process contributes greatly to the industry¶s chocolate factories constantly run quality tests. which show whether the process is proceeding within the strict limitation designed for each product. Yet other confectionery machines create a hallow-molded shell of chocolate which is then filled with a soft or liquid center before the bottom is sealed with chocolate. for acidity. Separate from the chocolate industry but of interest nonetheless. All chocolate manufacturers. it is important to note. for the fineness of a product and. Other machines do a complete job of wrapping and packing at speed that human hand would find impossible. for the cocoa butter content. even to the extent of specifying the minimum content of the chocolate liquor and milk used. must meet the standards as set forth in the rules and regulation of the Food and Drug Administration. Some of the shaping machines perform at amazing speeds.ORGANIZATIONAL STUDY Automation does the job: Besides the equipment already described. squirting out jets of chocolate that solidify into special shapes at rate of several hundred a minute. the industry employs a number of fascinating machines to the work of shaping and packaging chocolate into the familiar forms that we see every day on store counters. East Point College Of Higher Education 78 . The enrobes receives lines of assorted centers (nuts. nougats. the enrobes-a machine employed by many candy manufactures in the creation of assorted chocolates. These tests cover an amazing range-there are test for the viscosity of chocolate. fruit or whatever desired filling) and showers them with a waterfall of liquid chocolate. tests for purity and desired finished product. They also impose strict rules regarding the flavorings and other ingredients that may be used. of course. These govern manufacturing formulas. This generally covers and surrounds each center with a blanket of chocolate. ORGANIZATIONAL STUDY CONCLUSION East Point College Of Higher Education 79 . the production can increase accordingly. It has also gained name for its copper sulphate manufacturing unit. The company is operating on the principle of ³maximization of member wealth´. co-ordination between all the departments. East Point College Of Higher Education 80 . When I evaluated the firm I can assure that it has a bright future in all units. the lack of advertising and other promotional activities.ORGANIZATIONAL STUDY CONCLUSION Campco is one of the well known co-operative organizations in our country. Campco factory normally engaged in promoting and procuring cocoa and areca nut in Karnataka and Kerala state. In short it can be said that campco is a model giant co-operative organizations. Campco factory normally engaged in our country. once the demand is created. The various reasons for the demand being low are the competitors of campco. Another main aspect of campco factory is that. The main competitors of chocolate factory are Cadbury and nestle. ORGANIZATIONAL STUDY BIBLIOGRAPHY East Point College Of Higher Education 81 . ORGANIZATIONAL STUDY BIBLIOGRAPHY Websites y y www. East Point College Of Higher Education 82 .Google.in www.org. Information from campco head office Mangalore.com Company Brochures y y Information from campco chocolate factory Puttur.Campco.