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OXE R90Crosscompatibility Ed02 En
OXE R90Crosscompatibility Ed02 En
March 21, 2018 | Author: ciscojvc | Category:
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Communication Servers Business Unit Large Enterprise / Product Line ManagementALCATEL-LUCENT OMNIPCX ENTERPRISE RELEASE 9.0 APPLICATIONS/TERMINALS CROSS COMPATIBILITY Alcatel-Lucent © 1/72 ref: 8AL020033508DRASA All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. Table of contents 1. Introduction ............................................................................................................................................6 1.1 1.2 2. Purpose of the document ...............................................................................................................6 Improvements and add-ons ...........................................................................................................6 Related documents ...............................................................................................................................7 2.1 2.2 OmniPCX software phase-out policy ............................................................................................7 Technical documents.......................................................................................................................7 3. How to use this document ....................................................................................................................8 3.1 Which application must be migrated during OmniPCX Software upgrade?.......................8 3.1.1 Prerequisite............................................................................................................................8 3.1.2 Elements of methodology..................................................................................................9 4. Compliance of application versions & terminals with OmniPCX Enterprise releases .................10 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 Early Alcatel-Lucent 4400 software releases..............................................................................10 Alcatel-Lucent 4400 R3.0 ...............................................................................................................10 OmniPCX 4400 R3.2/3.2M ..............................................................................................................10 OmniPCX 4400 R4.1.1 .....................................................................................................................10 OmniPCX 4400 R4.2.........................................................................................................................10 OmniPCX 4400 R5.0 Ux ...................................................................................................................10 OmniPCX Enterprise R5.0 lx............................................................................................................10 OmniPCX Enterprise R5.1.2 ............................................................................................................11 OmniPCX Enterprise R6.0 ...............................................................................................................11 4.10 OmniPCX Enterprise R6.0.1 ............................................................................................................11 4.11 OmniPCX Enterprise R6.1 /6.1.1 ....................................................................................................11 4.12 OmniPCX Enterprise R6.2 ...............................................................................................................11 4.13 OmniPCX Enterprise R7.0 ...............................................................................................................11 4.14 OmniPCX Enterprise R7.1 ...............................................................................................................11 4.15 OmniPCX Enterprise R8.0 ...............................................................................................................11 4.16 OmniPCX Enterprise R8.0.1 ............................................................................................................11 4.17 OmniPCX Enterprise R9.0 ...............................................................................................................12 4.18 OmniPCX Enterprise / application compatibility tables ..........................................................13 4.18.1 Call handling ......................................................................................................................13 4.18.2 OmniMessage ....................................................................................................................14 4.18.3 OmniTouch Contact Center suite ..................................................................................15 4.18.4 OmniTouch cc Premium Edition .....................................................................................16 4.18.5 Alcatel-Lucent OmniTouch Unified Communication .................................................17 4.18.6 Alcatel-Lucent OmniTouch My Teamwork ...................................................................18 4.18.7 Alcatel-Lucent OmniTouch Automated Message Delivery System (AMDS) Application .........................................................................................................................19 4.18.8 Alcatel-Lucent OmniTouch Fax Server Application....................................................19 4.18.9 Omni Desktop.....................................................................................................................19 4.18.10 API Web Services ...............................................................................................................20 4.18.11 OmniVista 4760...................................................................................................................21 Alcatel-Lucent © 2/72 ref: 8AL020033508DRASA All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. 4.18.12 Business integrated Communication Server ( BiCS )...................................................21 4.18.13 Professional Services Applications..................................................................................22 4.18.14 Miscellaneous .....................................................................................................................22 5. OmniPCX Enterprise Hardware compatibility...................................................................................23 5.1 Crystal 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 5.1.6 5.1.7 5.1.8 5.1.9 5.1.10 Hardware vs Release OmniPCX Enterprise Compatibility..........................................23 Legend used in the table.................................................................................................23 System Boards.....................................................................................................................23 Auxiliary Coupler Boards ..................................................................................................24 Extension boards ................................................................................................................24 Trunk Interface boards......................................................................................................25 DECT boards .......................................................................................................................25 Voice Mail 4635 ..................................................................................................................26 Link Interface Optimizer Boards ......................................................................................26 Miscellaneous Boards .......................................................................................................27 Voice Hub and Wall Mounted cabinets .......................................................................27 5.2 Common Hardware/OmniPCX Enterprise compatibilities ......................................................29 5.2.1 Legend used in the table.................................................................................................29 5.2.2 System boards ....................................................................................................................29 5.2.3 Extension boards ................................................................................................................30 5.2.4 Trunk Interface boards......................................................................................................31 5.2.5 Mixed boards......................................................................................................................32 5.2.6 External battery racks .......................................................................................................32 appliance server .............................................................................................................................33 5.3.1 Compatibility between Appliance Server and Software Releases .........................33 5.3.2 Feature loss on IO2/IO2N/ OBCA loss ............................................................................34 5.3 6. Internal compatibility issues ...............................................................................................................35 6.1 6.2 Compression resource compatibility issues................................................................................35 Voice over IP compatibility issues when implementing new services ..................................35 6.2.1 Framing 20ms for voice over IP .......................................................................................35 6.2.2 Remote LIO must be upgraded to ACT- IP...................................................................35 6.2.3 H323 services introduced since OmniPCX 4400 R4.2 ..................................................35 6.2.4 Voice over IP and direct RTP switching with OmniPCX Enterprise ...........................36 6.2.5 Direct RTP with H323 equipments ...................................................................................37 COMPATIBILITIES...............................................................................................................................38 6.3.1 Reminder on boards supporting the Transit function and the direct RTP ...............39 6.3.2 Delay (in one direction) introduced by IP gateways .................................................39 6.3.3 Delay (in one direction) from an IP Phone towards a set behind ACT or eMG ....39 6.3.4 ABC-F2 compatibility depending on the hardware and the type of configuration used (with or without compressed voice) ....................................................................39 Notes Description ............................................................................................................................42 6.3.5 USB Key compatibility for CPU7-2, Appliance Server and Blade Server .................43 6.3 7. Terminal compatibility .........................................................................................................................44 7.1 WIRED TERMINAL compatibility .....................................................................................................44 7.1.1 Legend used in the table.................................................................................................44 7.1.2 UA 2G & Reflexes Terminals .............................................................................................44 7.1.3 Dedicated Attendant Terminals .....................................................................................44 7.1.4 Options and interfaces for Reflexes/e-Reflexes...........................................................45 7.1.5 Options for 8 & 9 series and Reflexe Terminals .............................................................46 7.1.6 e-reflexes terminals ............................................................................................................46 Alcatel-Lucent © 3/72 ref: 8AL020033508DRASA All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. ...................................................................................57 11...................................................1 Windows compatibility .......................................5 Recommended client PC configuration ...2 Alcatel-Lucent 4635J hardware and software compatibility......2........... use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.........1............................................5 Omnitouch Fax Server ..................................................................60 Alcatel-Lucent © 4/72 ref: 8AL020033508DRASA All rights reserved........3 Migration ..7 7............50 10......49 Alcatel-Lucent Omnidesktop platform ....55 10.....................2.....56 9...............................................1....................................4 Recommended server PC configuration.......................1......................2.........................................................................................................................1..............60 11.....................1..............59 11................1 Boards versus release compatibility ...................................0 compliant platforms (server side) ..............0 & 4..............................................59 11................................................................................................51 10..............52 10...........1...........50 10.........1 Alcatel-Lucent 4635H hardware and software compatibility ..................................2 OmniTouch Unified Communication 4...........................8 XML API (My Web Services) : OS compatibility server (Server)............................................1 OmniTouch Unified Communication 3..........................55 OS server compatibility ..2 Client SW compatibility.................... .........................55 10..........................................52 10...................1...........................1 Boards versus release compatibility .....................................3................................................3 OmniTouch Unified Communications 5.................59 11.5 Mail Servers OS and 46x5 version compatibility......................................................49 OmniPCX applications ............................................ 11.....................................................9 8.........................................8 7........54 10..3..........................................................1 compliant platforms (server side)52 10..........................................60 11...2 Minimum PC configuration ..........58 11....................60 11........................................47 DECT System and Terminals ......3 omnitouch My Teamwork hardware and software compatibility.................................................52 10..........................................................................................................................54 Compliant platforms (server side)........................................................................59 11........4 omnitouch Automated Message Delivery System (AMDS) hardware and software compatibility ............7..............54 10............................................4 Related services .................2.............................1.............2................................................................56 10........50 10.....58 11.57 11..................................................3.............................................................3 Migration memo ...................................................................................................................2 Minimum configuration ..3 Visual Messenger Hardware and software compatibility ...0 compliant platforms (server side)......3 Application SW compatibility.......................................................1 Server SW compatibility ............................................52 10...51 10.......... e-reflexes and Alcatel-Lucent 8 and 9 series ...................................................................................................49 Alcatel-Lucent enterprise/4400 release upgrades: impact on the 4400 system components and applications .......................57 11.....................2...................................................................................................................................................................55 Compliant platforms.............................................................55 Windows compatibility (Server).........55 10.......................................1....................1 Alcatel-Lucent 4058/4059 Hardware and software compatibility .......3.....60 11...2 omnitouch unified communicationS hardware and software compatibility ...............................................................................................1..........................3..........................48 Wireless LAN terminal .............................1......................................................................60 11..................................................................................................57 11............................................................................2.....................................3 Migration memo .....56 OS compatibility (Server) .................................. Alcatel-Lucent OmniMessage application .............................................................6 Alcatel-Lucent TAPI Premium Server .....4 OS server compatibility............................................................................4 Recommendation and requirement .7 Alcatel-Lucent TSAPI Premium Server......................... Passing on and copying of this document................................2..................................................................2 Minimum configuration .................. 10..............51 10........... ..2............2......................................66 14...................................................68 14...........................1.........................................................................................................................................2 ...64 13.............................9 Ccoutbound Platform requirements.........1.......1 Omnivista 4760 R3.... Passing on and copying of this document.2 Software compatibilities ..........................................................66 14..........2 OmniVista 4760 R3.....................2 Software compatibilities ........2...................................65 13..............2 Hardware compatibility: minimum PC requirement .......61 12.........62 12....................................... .........64 13........................... Omnivista 4760 Hardware and software compatibilities .....................2...........................................................................................................3 CCWallboard .........1....................1 Server configuration requirement ......4 OmniVista 4760 R4................................2...............................................2........................................1 Business integrated Communication Server R1............... Business integrated Communication Server ( BiCS ) .................67 14.....2.........67 14..................................1 Server configuration requirement ..........................8 Database requirement ...........1 CCS Supervision ......................................61 12...........................69 Alcatel-Lucent © 5/72 ref: 8AL020033508DRASA All rights reserved............................................................1..................................................................61 12.2 OmniTouch Contact Center Premium Edition ..............64 13..........................................................................0....5 A4400 Call Center agent (CCA) server................0/R4......................................2 .....65 14........2......2 Business integrated Communication Server R2..........69 15.....68 14......0 ..................5 OmniVista 4760 R4................................................................................................................................................................................................................................................12......................0...................63 13....................................................................... Omnitouch Contact center suite Operating System and hardware compatibilities........................................................................................1 Server configuration requirements......66 14............4 CCA PC client (agent) requirements .................................................67 14..............................................................67 14................................1 Actual OmniPCX Enterprise /4400 released software releases .......2 CCS Server ....61 12......................63 12...................................................................................................2.........................................................................2........1 ...................... APPENDIX ..........1...............................................2 Common requirements ..............................66 14.....68 15................................................................................................1 ......................................65 13.....1 OmniTouch Contact Center Suite.....66 14......................................................1 OPerating System compatibilies ..............................7 CCemail PC platform requirement ......64 13..........1.....................66 14...........................6 Ccweb CCemail powered by genesys ...................................................................................................2............................. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization............................................................3 OmniVista 4760 R3......62 12.......67 14.................................... Alcatel-Lucent © 6/72 ref: 8AL020033508DRASA All rights reserved. INTRODUCTION 1. Released OmniPCX Enterprise Releases.1 and R9 This document does not replace feature lists or product descriptions for the various Omni Products mentioned above. R7. This document does not replace ACTIS regular configuration tools which must be used to define hardware and software changes when migrating former software releases of OmniPCX Enterprise. as they no longer have any support from Alcatel-Lucent Enterprise. This document will be revised at each new OmniPCX Enterprise software version (Technical Release) 1.1.1. R6. Maintaining customer configurations that include outdated products is not feasible.2. Alcatel-Lucent Enterprise strongly recommends that customers upgrade to the latest software release (OmniPCX Enterprise R9. and project managers or leaders of Alcatel-Lucent Business Partners in order to manage evolution of customer configurations. Passing on and copying of this document. R7.0. The goal of this document is to provide relevant information regarding compatibility of the Omni product to marketing.0) Regarding applications. R8.2 IMPROVEMENTS AND ADD-ONS Phase-out policy Information in this document conforms to the phase-out policy defined by eND CSBU/ Product Marketing in July 2000. R6. . R8. Alcatel-Lucent recommends upgrading the applications to the last release. This document is limited to: • • Released application (Technical Releases).0.1 PURPOSE OF THE DOCUMENT This document covers compatibility between OmniPCX Enterprise software releases and Alcatel-Lucent Enterprise applications. Information given in this documentation is provided only for products that are still supported as of October 2008. sales and pre-sales people.0.1. in order to benefit from the latest improvements. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. 301.0 (TC0 776) • Technical release note for VoWLAN Release 2.301. • OmniPCX /4400/Enterprise compatibilités DECT (TCO 274).5 (TC0942) • Installation procedure for Version G1.Version G1.302.21f Release 7.0 (TC1089) Refer to the Technical Release Document edited by Alcatel-Lucent Enterprise/CSBU/TSS for released applications and OmniPCX software.2.24 (TC1088) • Installation procedure for Version H1.503.02 (TCO 418). • Procédure de mise en service de la version f3. This document is obsolete for R6.12 (TC0775) • Installation procedure for version f4.302.0 – Version H1.401.1 ref : 8AL010980098ZZASA Previous edition of this document for release R5.0. 1) • Technical release note for VoWLAN Release 3.1 OMNIPCX SOFTWARE PHASE-OUT POLICY • • • • Product Communication Note “OmniPCX 4400 Life Cycle Policy” ref: 8AL020033139TCASA.0 . RELATED DOCUMENTS 2.9 (TC1017) • Installation procedure for Version G1. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1.1 – Version F5.0.2 TECHNICAL DOCUMENTS Information in these documents is based on the following documents: • Releases Compatibility PABX/Applications B Rynders 3BA 29000 1878 XZZA ed.13 Release 7.1 (TC1018) • Technical Release Note for OmniPCX Enterprise Release 9.10 Release 6.7 (TC0837) • Installation procedure for Version F5.503. 55. Passing on and copying of this document.301.6e Release 8. • OmniTouch Suite Software Compatibility ed.401.0 offer (TCO940) • Technical release note for OmniPCX Enterprise Release 7. 09 Source: Alcatel-Lucent eND-TSS. .1 to R6.0 and next releases. Eflash EF-389-1220 release policy information.1 offer (TCO774 ed02) • Technical release note for OmniPCX Enterprise Release 7.0 (TC0987) • Technical release note for OmniPCX Enterprise Release 8.0.1 (TC0968) • Technical Release Note for OmniPCX Enterprise Release 8.24 Release 9.401. Alcatel-Lucent © 7/72 ref: 8AL020033508DRASA All rights reserved.Version G1. • Communication technique : OmniPCX 4400/Enterprise Compatibilités & Evolutions ed. 2.9 Release 8.0 – Version F4. Archive document cross compatibility for releases prior to R5.1 .401.2 (TCO 711 ed. installed board.e.SW… file of the customer installed configuration in order to use them with ACTIS configuration tool. Information about application environments (operating system.Alcatel-Lucent.fr Alcatel-Lucent © 8/72 ref: 8AL020033508DRASA All rights reserved. 3.) and the way to upgrade such an environment. Passing on and copying of this document. All upgrade processes require the following information: • OmniPCX 4400/Enterprise configuration. which must be upgraded when upgrading OmniPCX Enterprise/4400 software. HOW TO USE THIS DOCUMENT Contents of document: This document summarizes information used to prepare a customer for an OmniPCX Enterprise/4400 software upgrade.1 Prerequisite Before quoting any “Omni” software upgrade.1 WHICH APPLICATION MUST BE MIGRATED DURING OMNIPCX SOFTWARE UPGRADE? This document will help you to check the Omni application and related hardware platform. such as CPU type. if applicable.com/partners/) • Remember that the Alcatel-Lucent “Professional Services” organization is able to provide a “proof of concept” service which tests the target configurations and appropriate acceptance tests with your end user customer. you must first make an on-site check of the installed configuration. . minimum PC configuration. . Alcatel-Lucent commitment for interoperability with non-Alcatel-Lucent applications is limited to AAPP registered application (see: http://www. For each OmniPCX software release. For more information and associated quotation. major release number (such as 4. This document is a Business Partner document and should not be given directly to endusers.1. … • Carefully check the 4635 Voice Mail system. i. MAO. Determine the target OmniPCX software release you want to provide to your customer. • For all existing Alcatel-Lucent applications. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. • For non-Alcatel-Lucent applications. etc. The minimum version of application which runs with the targeted release. please contact : Professional. • Existing Alcatel-Lucent 4400 Crystal hardware/Common hardware. you may need to contact the software editor in order to define the operation to be carried out to allow their application to work properly with the new OmniPCX Enterprise.2) and minor suffix number (ftxx).3. 3.services@Alcatel-Lucent. you will find: • • • Hardware compatibility versus OmniPCX Enterprise release. … file. • The impact on the end-user of this upgrade in order to define a training plan according to your service portfolio.2 Elements of methodology Verify: • If the existing application release works with the targeted OmniPCX Enterprise release.3. You may need to discuss this issue with your field operation organization. • The phase-out status of every component of the installed configuration. .1. Provide a quotation for: • Upgrade with the last released ACTIS with use of collected . Passing on and copying of this document. . • Application upgrade according to information provided in this document.SW. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. • Manpower needed to process the various application upgrades.MAO. Alcatel-Lucent © 9/72 ref: 8AL020033508DRASA All rights reserved. 5 OMNIPCX 4400 R4. This document does not include any information regarding this release.x and 2. This document does not include any information regarding this release.1 (A9series). Passing on and copying of this document.0 software releases are being phased out. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.2 ALCATEL-LUCENT 4400 R3.3. This document does not include any information regarding this release.5.6 OMNIPCX 4400 R5.3 OMNIPCX 4400 R3.7 OMNIPCX ENTERPRISE R5.x. Only limited addons are allowed. This document does not include any information regarding this release.1 This version is at end of life as of November 2004 No customer configurations should be upgraded to this release. Alcatel-Lucent © 10/72 ref: 8AL020033508DRASA All rights reserved. 4.0 UX This version is at end of life as of September 2005 No customer configurations should be upgraded to this release. see the latest edition of the document “Eflash EF-389-1220 release policy information”.1 EARLY ALCATEL-LUCENT 4400 SOFTWARE RELEASES Software Release 1.4.1. .2 This version is at end of life as of June 2004 No customer configurations should be upgraded to this release.0 This version is at end of life as of December 2002 No customer configurations should be upgraded to this release. 4. 4. This document does not include any information regarding this release. 4. 1. COMPLIANCE OF APPLICATION VERSIONS & TERMINALS WITH OMNIPCX ENTERPRISE RELEASES For more details about release cycle policy.0 LX This version is at end of life as of December 2004 No customer configurations should be upgraded to this release.2/3. Do not upgrade existing configurations to this earlier software release. ref. 1. 4. 8AL020033139TCASA 4.4.4 OMNIPCX 4400 R4. Compatibility data will no longer be maintained by eND/CSBU for these versions.2M This version is at end of life as of March 2004 No customer configurations should be upgraded to this release. 4. 15 OMNIPCX ENTERPRISE R8.14 OMNIPCX ENTERPRISE R7. Passing on and copying of this document.2 This release is in phase out in December 2007 Its support version is R7.9 OMNIPCX ENTERPRISE R6. This document does not include any information regarding this release.0 This release will be in phase out in November 2009 4.1. This document does not include any information regarding this release.1 This release will be in phase out in October 2010 Alcatel-Lucent © 11/72 ref: 8AL020033508DRASA All rights reserved. 4.8 OMNIPCX ENTERPRISE R5. This document does not include any information regarding this release.0. 4.1/6. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1.0 This version is at end of life since September 2007 No customer configurations should be upgraded to this release.1 4. This document does not include any information regarding this release.1 /6. 4.1 This version is at end of life since September 2007 No customer configurations should be upgraded to this release. 4.1 This version is at end of life since May 2008 No customer configurations should be upgraded to this release. 4.10 OMNIPCX ENTERPRISE R6.11 OMNIPCX ENTERPRISE R6.1 This version is a minor version regarding the OmniPCX Enterprise 7.This document does not include any information regarding this release.0 This version is a major version regarding the OmniPCX Enterprise R7.2 This version is a minor version regarding the OmniPCX Enterprise 6. .12 OMNIPCX ENTERPRISE R6.0 and is also a maintenance version for OmniPCX Enterprise R7.1.13 OMNIPCX ENTERPRISE R7.1 This release will be at end of life in October 2008 4.0 This version is a major version regarding the OmniPCX Enterprise 6.2 This version is at end of life since March 2007 No customer configurations should be upgraded to this release. 0.0. This release will be in phased out in October 2010 4. .16 OMNIPCX ENTERPRISE R8.0 This version is a major version regarding the OmniPCX Enterprise R8.4. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. Passing on and copying of this document.0 This release will be in phase out in October 2011 Alcatel-Lucent © 12/72 ref: 8AL020033508DRASA All rights reserved.1 This version is the maintenance version of the OmniPCX Enterprise 8.17 OMNIPCX ENTERPRISE R9. 4 R5. Note that it is strongly recommended to upgrade applications to the latest software release.016.016.1 R4.4 Alcatel-Lucent © 13/72 ref: 8AL020033508DRASA All rights reserved.12 Not supported Not Not Not supported supported supported R4.1.5 R5.01 OmniPCX Enterprise R9.1 OmniPCX Enterprise R8.2 OmniPCX Enterprise R7. By doing so.1. This information conforms with the phase-out policy.1 R4.0.1.4. Passing on and copying of this document.1 Not Not Not Not supported supported supported supported R5. 4.016.3 R4.5 R4. You can check if you need to upgrade this application when you upgrade the OmniPCX release.0/R8.016.0 OmniPCX Enterprise R7.016.016.1 OmniPCX Enterprise R6. Careful analysis must be performed when supplementary services are required on target configurations.0 4058 (W95/WNT) Migration 4059 MGT 4059 MAC/BLF and Migration 4059 IP R4.0.016.016.016. Minimum application release assumes that when migrating an OmniPCX Enterprise r “x” to OmniPCX Enterprise r “y”.3 R4.3 R4.1 / 6.016.18.1 R5. customers benefit from feature and application improvements.016. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.18 OMNIPCX ENTERPRISE / APPLICATION COMPATIBILITY TABLES The following chart provides the minimum required application release for each OmniPCX software release. .3 R4.1 Call handling Call Handling OmniPCX Enterprise R6.5 R4.016. services available on the target configuration will be at the level that was available before migration.3 R4.1 R4. Such requirements may imply application migration to a more recent release. 3.2.0 is compatible with the version R5.2 OmniMessage OmniMessage OmniPCX Enterprise R6.1 3.4 (note3) R5.2.2.0.4 (note3) Note 1 Note 1 : End of life has been pronounced by April 2006 – No more technical support is provided.5 R5.4 (note3) 4635J – (VPS 35) Not supported Not supported Not supported Not supported Not supported 4635J – (VPU5-16 ports) 4635J – (VPU6-16 ports) Visual Messenger for 4635 R2 R5. .3.3.0 R5.0 4615 4635H-2 (VPM 35) R5. Passing on and copying of this document.015 Not supported R5.0 R2.5 Not supported R5.3.4.10 (note 2) R5.3.18.2.1 OmniPCX Enterprise R8.2.0 Note 1 R5.6 R5.0 R5.1/R6. Restriction : the IMAP4 function must be used with the version R5.6 of 4635’s Note 3 : The next release R5.2 and should be updated to R5.1.0 R5.6 to allow blind transfer and spatial redundancy Replaced by 4635J – (VPU5-8 ports) R5.0 R2.5 Not supported Not supported Not supported Not supported 4635H-2 (VPM 35) R5.3.1 OmniPCX Enterprise R6.2 R5.0 R5.1.015 R5.3.6 to allow blind transfer and spatial redundancy R5.4.1 OmniPCX Enterprise R9.4.2 OmniPCX Enterprise R7.0 Note 1 R5.5 release will be available by end of 2008 Alcatel-Lucent © 14/72 ref: 8AL020033508DRASA All rights reserved.2.10 (note 2) R5.4.1.0 OmniPCX Enterprise R7.3.10 of 4635H2 or 4635J (VPU5). The alternative solution is the OmniTouch Unified Communication “My Messaging” Note 2 : The Release R7.5 Not supported R5.2.2.6 R5.2.1.4.2 and should be updated to R5.0 Note 1 R5. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.0/R8.24 R5.1.3.2.0. 0 √ √ √ √ √ CCS 7.0 7.7.1 7.0 w 9.1 7. Excel 2003 √ √ √ √ √ NR NR NR √ √ NR NR NR √ √ NR NR NR √ √ NR NR NR √ √ NR NR NR √ CCLB 8. CCS 8.0 8.0 8.1.1.90. Excel 2000 Excel 2003.0 √ √ √ √ WBM / Wall Board Manager WBM R7.1.2 also Vista compatible CCLB 8.0.0 .0 8.4.0.0.1 7.1 √ √ √ √ √ √ Serv.1 √ √ √ √ CCA R7.0.0 7. (1) 1) sE 1 P2 (1) srv srv (ver 2 ines 1) ( P ro o SP us rv ro o S o S rv P1 2 er 0 P Pr a B 0 S 0 P Pr Pr 3 s 3 S 3 R 8 s 00 XP Vist 00 200 XP XP 200 200 200 200 2 2 in in in in in in in n n in in W W W W Wi Wi W W W W W Other compatiblity OS C ompatibility requirement S erver side C lient side √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ L L oX X w/ ith . CCS 7.0.0 7.0. Passing on and copying of this document.0.90.0.90.4.0.0 CCIvr CCIVR R7.1 CCIVR R9.4.0 8. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.0 √ √ √ √ CCA gent √ √ √ √ CCA R7.0 R6 R 7 R 8 R D D D D D D CC CC CC CC CC CC Version OXE CCSupervision / CCSupervision light CCS 7.40 CCEmail √ √(3) √ √(3) CCE R6.0 √ √ √ √ √ √ √ √ √ √ √ WBM R8.2 CCO R8.4 Scripting R9.2 √ √ √ √ √ CCS 8.0 √ √ √ √ Scripting R7.0 √ √ √ √ CCOutbound agent scripting editor √ √ √ √ Scripting R7.0 8.0 √ √ √ √ √ √ Scripting R8.8.0 .0.1 7.0 √ √ ACR R8.0 7.0.1.7.0 8.0.0 8.0.0 √ √ √ √ √ √ √ √ √ √ √ √ CCO R8.0 √ √ √ √ CCWeb CCW R5.75.0 7.0 √ √ √ √ √ CCS 8.0 8.1.0.3 OmniTouch Contact Center suite d. Excel 2003 Excel 2007.1. ACR R7.0.1 7.1 7.4 also Vista compatible NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR √ NR NR NR √ NR NR NR √ √ (2) √ (2) minimum CCS : 4.1 5.1.1.3 √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ N R NR N R N R NR N R N R NR N R √ √ √ N R NR N R N R NR N R N R NR N R √ √ √ √ √ √ √ √ √ NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Not R : elevant (1) S tandard Edition / 32 bits edition (2) Only for S server / E server lave asy (3) V ersion g13026+ minimum Alcatel-Lucent © version : 31/10/08 15/72 ref: 8AL020033175TCARA 10 All rights reserved.2 √ √ √ √ √ CCA R8.0 √ √ √ √ √ Serv.3 minimum CCS : 4.2 √ √ √ √ √ √ √ √ CCO R7.8.0 8.1 6. .0 √ √ √ √ CCOutbound CCO R7.0 7.0 8.0.4 √ √ √ √ √ √ CCS 9.0 WBM R9.4 √ √ √ √ √ √ CCA R8.0 CCO R9.0 Serv.0 8.0 8.0.8.0.75.0.2 7.1 8.2.0 √ √ √ √ √ : compatible blank: not compatible NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR √ NR NR √ NR NR √ NR NR √ NR NR √ NR NR NR √ NR √ NR √ NR √ NR √ √ √ √ √ √ √ √ √ √ √ √ √ Excel 2003. Excel 2003 Excel 2007.2 CCA R8.0.18.0 7.0 √ √ √ √ √ √ Server CCS √ √ √ √ √ Serv.0 √ √ √ √ √ √ √ √ √ √ CCIVR R8. CCS 9.0.0.0 √ √ √ √ √ √ Scripting R8.0.0 8.0 √ √ √ √ √ √ WBM R8.90.0.1.0.0 7.0. CCS 7.0.0. Excel 2000 Excel 2007.8.0.0 √ √ √ √ Server ACR ext.0.1 / R5. √ √ √ √ CCIVR R7. 1 1. 0 7 . Compat.00.1 1.1.03002C 2.00004C R8. Passing on and copying of this document.1 1. .02.00.0.0 R7.01. 2 7 .00.07002F √ 1.0 2.205 R8.00004C √ : compatible blank : not compatible N R N ot relevant (1): minimum patch level: R6. requirements Server side Client side √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ ( 5) √ ( 5) √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ NR NR NR NR NR NR NR √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ R7.03002C2 √ √ √ √ √ √ io n 3 d it S P (6 ) 5 ) L (5 ) 4) 4) s E E d. x P3 s L v( ( P4 er e r X L th X o X L th X 2 s ine S td Std s r s rv 1/S ) P (6 1 2 ) ( 2) 3 ) w /o w i w / w i lor p lor o S o o SP Bu 5 0 8 p (1 ( SP R Pr r r 3S 7 00 00 0 0 E x t Ex 6 .301.0 R7.1.00.207 Visual CC R7.0 2.00. 0 0 0 3 0 0 3 0 0 8 0 0 0 P P P P i s ta L 2 L 2 L 2 2 0 0 2 0 0 et e R R R R R R R 2 n 2 n 2 n 2 n X n X n V S Q S Q S Q c el cel r n te r n E E E E E E E e n OX O X O X O X OX OX O X Wi Wi W i Wi Wi W i Wi M S M S M S E x Ex In t In MSSQL Excel Others compatibility IE OS Compatibility PBX Compatibility Compatibilit Compat.0.0.0 R8.21 (3): minimum patch level: R7. 0 9 .401.8 / G1.00.07002F 1.1 / F5.00004C R8.503.205 R8.0 2.02.302.0.00003B R7.206 R8.02.18.0 2. ( 6 .00. 1 8 .0 R8.0.1 1.205 2.02.1 1.1 1.4. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.401.00.1.21 (4): Standard Edition .00.0. E d.32 bit edition only (5): minimum OXE version : G1. 0 8 .0 R7.00.4 OmniTouch cc Premium Edition OTCC PE Version OTPE Server R7.0 2. 0 9 .17 (6): Same Excel version must be used on OTPE Server and Visual CC Alcatel-Lucent © version : 31/10/08 16/72 ref: 8AL020033175TCARA 10 All rights reserved.03002C NR NR NR NR NR NR NR NR NR NR NR NR √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ NR NR NR NR NR NR √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ R7.0 1.0.0.x 7 .07002F 1.01.0 2.0.00.0 / F4.27 (2): minimum patch level: R7.01.00.206 2.207 Agent Desktop R7.206 R8.2 / F3.1.1 R8.207 NR NR NR NR NR NR NR NR NR NR NR NR √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ NR NR NR NR NR NR √ √ √ √ √ √ √ R7.0. 0 (1): My Assistant.0/R5.0 (1): My Assistant.1 and OmniTouch UC R4.0/8.0 R4.0.1 Not compliant XL Not supported Not supported R4.0 R3. .729 codec is used.1 R5. See also the “PBX Gateway” section below.1 R4.1 (1) My Messaging (Unified Messaging model) and My Assistant require an OmniPCX Enterprise Gateway (at least R6.1 R5.1 & R8.01(4) R4. My Messaging and My Phone applications Unified Communication R4.1 Not compliant XL R5.1 (1): My Assistant.0.0/R8.7 Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported R3.0 (1) R5.0(3) R4.2 OmniPCX Enterprise R7.0 R4.0 (2): My Teamwork application Unified Communication R4.1 R5.1 R5.1 R4.1.1 R4.723/G.1 Note that some OmniTouch UC features require a dedicated OmniPCX Enterprise release (refer to the OmniTouch UC Feature List documents).1 Unified Communication R4.18. Alcatel-Lucent © version : 31/10/08 17/72 ref: 8AL020033175TCARA 10 All rights reserved.1 Unified Communication R3.7 R3. 8AL020033139TCASA).0/R5.1/6.0 (2): My Teamwork application Unified Communication R4.0.0 (4) OmniPCX enterprise R9 and OmniTouch UC R5.1 R4.0.0.1 R4.723/G.1 (2): My Teamwork application R4.0.01 Unified Communications R5.1 Not compliant XL R4.5 Alcatel-Lucent OmniTouch Unified Communication OmniTouch Unified Communications OmniPCX Enterprise R6.1 OmniPCX Enterprise R8.1 Unified Communications R5.0 OmniPCX Enterprise R7.1 R4. (2) Requires an OmniPCX Enterprise Gateway (at least R6.1 (1) R5. Passing on and copying of this document.0(3) R4.0/R5.0(3) Not supported Not supported R4.0 R3.1 – latest release strongly recommended) if a G.0/ R5.1 Not compliant XL R4. please refer to the Alcatel-Lucent OmniPCX Enterprise lifecycle policy (ref.0/8. My Messaging and My Phone applications OmniPCX Enterprise R6.0 R4.01 R5.01 R5.0 R4.0(3) R4. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. My Messaging and My Phone applications Unified Communication R3.01 R5.1 – latest release strongly recommended) if G.0 are compliant in the same feature level as OmniPCX Enterprise R7.4.0/R5.01 R5.729 codec is used.1 R5. See also the “PBX Gateway” section below. For information about phase out status of Alcatel-Lucent OmniTouch Unified Communications services.0 R4.0/R5.1 OmniPCX Enterprise R9.0.0 are compliant in the same feature level as OmniPCX Enterprise R8. (3) OmniPCX enterprise R7. 6 Alcatel-Lucent OmniTouch My Teamwork OmniTouch My Teamwork OmniPCX Enterprise R6.1 R5.0.0 Ux * Refer also to the OmniTouch UC Feature List documents to check applicable restrictions Two types of link are available when inter-connecting My Teamwork to PBX systems: SIP connection. See also the “PBX Gateway” section below.1) for inter-connecting to: Other PBX vendors.0/R5.1 R5. Alcatel-Lucent © version : 31/10/08 18/72 ref: 8AL020033175TCARA 10 All rights reserved.1 My Messaging for Omnitouch Unified Communication R3.0 Unified Communication R5.01 R5.01 R5. Passing on and copying of this document. OmniTouch UC My Assistant.0/8. My Messaging and My Phone applications PBX Front-end or PBX Gateway Other PBX nodes in Other PBX nodes in the same Network sub-network My Phone for Omnitouch Unified Communication R3.0/R5. the compatibility with the Alcatel.729 codec is used.2 R3.Lucent OmniPCX Enterprise systems available in the field.1 OmniPCX Enterprise R9.1 (2): My Teamwork application R5.0 OmniPCX Enterprise R7. 4. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.0.0 Ux >= R7.1/6.01 R5.1 R5. based on AudioCodes cards An OmniPCX Enterprise Gateway is not required in such context.1 PSTN link.1 R5. OmniPCX Enterprise/4400 < Release 6.0 (2): My Teamwork application R5. .0/R5. for each application included in the Alcatel-Lucent OmniTouch Unified Communication software suite.0/R5.0 and R4.01 R5.1 R5.0 R4.0. Two types of link are available when inter-connecting My Teamwork to PBX systems: SIP connection.01 Unified Communication R5.1 OmniPCX Enterprise R6.1 My Assistant for Omnitouch Unified Communication R3.PBX Gateway The following table provides.1 – latest release strongly recommended) if G.2 R4.0 and R4.2 OmniPCX Enterprise R7.1) for inter-connecting to: Other PBX vendors.1 PSTN link.0.01 R5.723/G. OmniPCX Enterprise/4400 < Release 6.2 R3.0 R4.1 * R5. which requires an OmniPCX Enterprise Gateway (software must be at least Release 7.1 Not used R3. based on AudioCodes cards An OmniPCX Enterprise Gateway is not required in such context.0/R5.2 R5. which requires an OmniPCX Enterprise Gateway (software must be at least Release 7.18.1 (2) Requires an OmniPCX Enterprise Gateway (at least R6.0 R4.0/R5.1 OmniPCX Enterprise R8.0 and R4.1. 0/R5. Alcatel-Lucent © version : 31/10/08 19/72 ref: 8AL020033175TCARA 10 All rights reserved. which requires an OmniPCX Enterprise Gateway (software must be at least Release 7. in the future we also will have H323.01 R5. Passing on and copying of this document.0 AMDS R5.0 OmniPCX Enterprise R7.0 Fax Server 5.01 R5.0/R5.1 The link between the Fax Server and OXE / UC is SIP only today.2 R5. OmniPCX Enterprise/4400 < Release 6.1 PSTN link.0 R5.1 R3. .01 R5.01 R5.2 R5.01 R5.1 OmniPCX Enterprise R8.1 OmniPCX Enterprise R8.2 AMDS R5.0/8.1 OmniPCX Enterprise R9.1 R5.4.0/R5.2 R5.1 R3.01 Fax Server is embedded in UC server for a configuration under 500 users R5.1.0/R5.1 R3.0/R5.18.0/R5.01 R5.0.01 R5.1 Two types of link are available when inter-connecting AMDS to PBX systems: SIP connection.1 R3.01 R5.2 OmniPCX Enterprise R7.01 R5.0/R5.0 OmniPCX Enterprise R7. 4. based on AudioCodes cards An OmniPCX Enterprise Gateway is not required in such context.2 R5.8 Alcatel-Lucent OmniTouch Fax Server Application OmniTouch Fax Server Application OmniPCX Enterprise R6.0.1 OmniPCX Enterprise R6.0/R5.2 OmniPCX Enterprise R7.01 R5.0/R5.01 OmniPCX Enterprise R9.2 R5.0/R5.0/8.1.0/R5.18.01 Fax Server 5.01 R5.0/R5.1 R3.2 R5.7 Alcatel-Lucent OmniTouch Automated Message Delivery System (AMDS) Application OmniTouch Automated Message Delivery System OmniPCX Enterprise R6.1) for inter-connecting to: Other PBX vendors.1/6.0 AMDS R3.0/R5.1/6.1 OmniPCX Enterprise R6. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1 R3. 0 / R6.3.0.0/R3.0/R3.0.2 R2.0 OmniPCX Enterprise R7.1 R3.0/R3.0/R3.3.0/R3.x My Messaging Web Services R2.3.1 R3.0 R1.x My Messaging Web Services R3.0 XML telephony R1.1/R2.0/8.1 Not compliant XL R3.1 R3.0 / R6.0/R3.0/R3.0/R3.1 Not compliant XL R3.1 R3.1 R3.1 Not compliant XL R3.0/R3.3.1 IP Touch and WLAN Phone not supported 4.0/R3.1 for XL Not supported Not supported Not supported R6.1 Not compliant XL R3.1.1 My Phone Web Services R3.1 OmniPCX Enterprise R6.2 R2.x R4.2 R2.x My Management Web Services R2.3. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1 My IP Touch Web Services R3.3.0.0.0/R3.2.0/R3.3.1 R3.1 R3.1 R3.x R2.0/R3.1 R3.1 R3.2 R2.2 OmniPCX Enterprise R6.1/R2.1 R6.2.3.1 R3.0 OmniPCX Enterprise R7.0 R3.1 R3.1 Alcatel-Lucent © version : 31/10/08 20/72 ref: 8AL020033175TCARA 10 All rights reserved.0/R3.1/R2.2 OmniPCX Enterprise R7.1 R3.0/R3.x R5.18.1.1 for XL TSAPI Premium server R6.0/R3.1 Not compliant XL R3.1 R6.0/R3.1 / 6.0/R3.1 R3.2 R2.1/R2.10 API Web Services API Web Services OmniPCX Enterprise R6.1 Not compliant XL R3.1 OmniPCX Enterprise R9.3.2 OmniPCX Enterprise R7.x My Phone Web Services R2.x XML FrameWork Management R3.1 R4.0/R3.1 My Assistant Web Services R3.0 / R6.1 OmniPCX Enterprise R8.9 Omni Desktop Omni Desktop OmniPCX Enterprise R6.0/R3.18.0/R3.3.1 Not supporte d TSAPI Premium server R4.1 Not compliant XL R3.1 TSAPI Premium server R5.0/R3.0/R3.0/R3.0/R3.0/R3.0/R3.1 Not compliant XL R3.2 R2.0/R3.0/R3.x My Assistant Web Services R2.0/R3. .0/R3.1 R3.1 R6.3.1/R2.4.3.x My Management Web Services R3.0/R3.1 Not compliant XL R3.x R3.1 OmniPCX Enterprise R8.1 R3.11 R5.2 R2. Passing on and copying of this document.1 Not compliant XL R3.1/R6.2 R2.0 / R6.1 R3.3.3.1 OmniPCX Enterprise R9.0 / R6.x R3.1 R6.11 Not supporte d Not supporte d Not supporte d Not supporte d Not supporte d Not supporte d Not supported Not supported Not supported R6.3.x • R6.1 My IP Touch Web Services R2.1 R3.1 R3.0/R3.1 R3.2 R2.0/R3.1 R6.0/R8.0/R3.3.0 / R6.1 R3.0/R3.1 R3. 0/5.0 R5.04.0 Messaging Web Services R5.1 R5.11 OmniVista 4760 Note: Configuration of several OmniPCX 4400/Enterprise at the same time available only for OmniPCX 4400/Enterprise with same patch and release.1 R5.01 R5.01 R5.0/5.18. .1 R5.0/5.01 R5.1.0/5.1 R5.11.0.0 Telephony Web Services R5.1 R3.1 OmniPCX Enterprise R6.1 R5.1 R5.0/5.01 R5.1 Management Web Services R5.0 One Number Web Services R5.0/5.01 R5.1 R5.11.0/5.1 R4.1 Not compliant XL R3.0 TeamWork Web Services R5.0 R5.0 no R5.01 R5.0/5.0/5.2.2 R5.0/5.01 R5.1 R5.1 R5.1 R5.01 R5.07 R6.0 IP Touch Web Services R5.04.1 TeamWork Web Services R5.08.0 Not Not Not Not Not supported supported supported supported supported R3.0/5.1.0 XML FrameWork Management R5.01 R5.0 Alcatel-Lucent © version : 31/10/08 21/72 ref: 8AL020033175TCARA 10 All rights reserved.x Not compliant XL My TeamWork Web Services R3.2.01 R5.0/5.1 R3.01 R5.R3.0 OmniPCX Enterprise R7.01a R5.0/5.0 R5.1 R5.x IP Touch Web Services R5.0 Management Web Services R5.1 Telephony Web Services R5.01.1 OmniPCX Enterprise R8.2.c R4.0/5.0/5.1 R5.1/6.0/5.01 R5.01 R5.01 R5.01 R5.1 R5.1 R5.1 R5.1 R5.0.02b no no no no no no no no R4.0/5.1 • WLAN Phone not supported 4.01 R5.0/5.2 R5.01 R5.01 R5.01 R5.07.07.0/5.1 R5.0/5.1 R5.1 XML FrameWork Management R5.01 R5.01.00.2 R3.1.1.00 no no no no R3.0 no R4.0/5.1 R5.1 R3.0/5.0/5.0/5.2 OmniPCX Enterprise R7.0/5.1.00.2 R5.0/5.01 R5.1 R5.a R4.08.0/5.2 R4.01 R5.01 R5.0.1 R5. OmniVista OmniPCX Enterprise R6.1 R5.0/5.1 R5.1 One Number Web Services R5.0 4760 OmniVista Wizard R6 4760 OmniVista 4760 OXE patch download 4760 PCS patch download 4760 OXE Audit 4760 SIP Manager R3.00.1.c R4.1 Messaging Web Services R5. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.01 R5.a R4. Passing on and copying of this document.a R4.06.01 R5.01 R5.1 R5.1 R5.0 OmniPCX Enterprise R9.a R4.01 R5.01 R5.1 R5.1 R5.1 R5.00. 0.1 (4) V2.13 Professional Services Applications Other Applications OmniPCX Enterprise R6.3 V1.0 Release 2.0 (3) V7.1 (4) (1) V 2.1.1 OmniPCX Enterprise R8.0.2 OmniPCX Enterprise R7.1. (4) V7.1 OmniPCX Enterprise R6.1 (compatible also with Release 1.12 Business integrated Communication Server ( BiCS ) OmniVista OmniPCX Enterprise R6.3 and less than 2.0.0 IPDSP V3.1.1 (4) V1.0.7 use the same compatibility rules than API (3) V1.2.0 (3) V7.2.1 / 6.0.1 IPDSP V2.5.0.0.3 MIPD V2.0.3 V1.0 Release will be available on December 2008 R1.2.2.0 BiCS Not Not Not Not supported supported supported supported R1.0.3 MIPD V2.3 from R8.0 (1) 4.4 N/A N/A MIPD V2.1 OmniPCX Enterprise R9.0.0.3 V2.5.7 (2) N/A N/A V1.0.1 N/A N/A N/A V7.0 V1.X (technique) = Version 8.18.7 Release 1.0.0 use the same compatibility rules than XML API (2) V 1.1 R2.1 OmniPCX Enterprise R9.3 MIPD V2.1 (4) V2.1 OmniPCX Enterprise R6.0 OmniPCX Enterprise R7. Passing on and copying of this document.4 V2.0 and above From wbm 1.0 (technique) = Version 7.1 (technique) = Version 7.0.1.7 (2) V1.0 MIPD V2.2 only compatible with Version 7.0.0.0.1 (commerciale) -> from wbm 1.1 follow the Premium versions Alcatel-Lucent © version : 31/10/08 22/72 ref: 8AL020033175TCARA 10 All rights reserved.0 (1) BICS R2.0.0.1 (4) N/A V7. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. .3 (1) V1.3 MIPD V2.0.0.0 (commercial) -> wbm 1.2.0 IPDSP V3.3 MIPD V2.7 (2) V1.5.0 IP Desktop Softphone IP Desktop Agent IP Desktop Attendant Free Desktop IP Touch DoorCam Ringtone Customization Wall Board Manager for OTCC Premium CCIVR integration for OTCC Premium N/A N/A N/A N/A N/A N/A MIPD V2.0.5.5.4 V1.7 (3) V7.0.3 V3.0 (commerciale) -> from wbm 2.7 (2) V1.3 MIPD MIPD V2.1 OmniPCX Enterprise R8/R8.18.5.0.4.1.0 IPDSP V2.2.1/6.0.2 OmniPCX Enterprise R7.0) Release 1.0 OmniPCX Enterprise R7.7 follow the Premium versions Release 1.0.0.0 OmniPCX Enterprise R8.0.2 (technique) = Version 7.1 (commercial) -> wbm 1.3 MIPD V2.0. 4.18.14 Miscellaneous Miscellaneous OmniPCX Enterprise R6.1/6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notification Server R2 Alcatel-Lucent Audio Station (AAS) Netop (Replace IRC client) – remote connection for IVR Translator Tool for OXE Strings. (TSL) R2.08d 7.2 R2.08d 7.2.1 Note 1 7.2.2 Note 1 7.2.3 Note 1 7.2.3 Note 1 7.2.3 7.65 (Note2) R4.2.0 7.65 R4.1.0 7.65 R4.1.0 7.65 R4.1.0 7.65 R4.1.0 7.65 R4.2.0 Note 1 : Product is in phase out since April 2006 Note 2 : Product is Phase-out. No more in the catalogue. Alcatel-Lucent © version : 31/10/08 23/72 ref: 8AL020033175TCARA 10 All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. 5. OMNIPCX ENTERPRISE HARDWARE COMPATIBILITY 5.1 CRYSTAL HARDWARE VS RELEASE OMNIPCX ENTERPRISE COMPATIBILITY 5.1.1 Legend used in the table • • • • • Phase Status set to “Out”: no longer in OmniPCX Enterprise catalog Y = Supported by the Release and still in the catalog S = Supported by the Release but no longer in the catalog N = Not supported by the Release * = Only in case of Add-On 5.1.2 System Boards System Board OmniPCX Enterprise R6.1/R6.1.1 S (1) OmniPCX Enterprise R6.2/R7.0 S (1) OmniPCX Enterprise R7.1 S (1) OmniPCX Enterprise R8.0/8.0.1 N OmniPCX Enterprise R9.0 N Notes (1) HDD≥ 6 Gb with 128 MB RAM (2) HDD≥ 6 Gb with 128 MB RAM (3) HDD≥ 10 Gb with 128 MB RAM (4) Disk ≥ 6 Gb with 256 MB RAM (5) Disk ≥ 10 Gb with 256 MB RAM (6)Disk ≥ 10 Gb with 256 MB RAM, no hardkey Replaced by IO2N with CPU7 Board Type CPU5 step 3 Phase Status Out CPU6 step 2 Out Y (2) Y (2) Y (2) S (3) S(3) CPU7 step 1 Out Y (4) Y (4) Y (5) Y (5) S (5) CPU7 step 2 ECX1 IO2 IO2N OBCA-2 VMU-OBCA VMU-OBCA 2 Out Out Out Out Out Out Out Out Out Out Out N S S Y S S S Y Y S Y S Y S S N S S Y S S S Y Y S Y S Y S S Y (6) S S Y S S S Y Y S Y S Y S S Y (6) S S Y S S S S Y S Y S Y S S Y (6) S S Y S S S S Y S S S Y S S INTOF INTOF2 RT2 RT2-1 MMSFD RMAB SRMA NX64 Couple INTOF-A with INTOF-B Couple INTOF2-A with INTOF2-B no Alcatel-Lucent series 9 sets behind RT2 /RT2-1 Alcatel-Lucent © version : 31/10/08 24/72 ref: 8AL020033175TCARA 10 All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. 5.1.3 Auxiliary Coupler Boards Auxiliary Coupler Boards OmniPCX Enterprise Board Type Phase Status R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes VG + Conference only (1) Only used for auxiliaries. 4300 migration not supported in R8.0 GPA GPA2 SU SUVG VG Z20/VG Out Out Out Out Out S Y S S S S S Y S S S S S Y S S S S S Y S (1) S (1) S S S Y S (1) N N S 5.1.4 Extension boards Extension boards Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes Board Type eUA32 eZ32 UA/ZP UA16 UA32NV Z12 Z12-2 Z24 Z24-2 Z32 Out Out Out Out Out Out Out Out Y Y S S S S S S S S Y Y S S S S S S S S Y Y S S S S S S S S Y Y S S S S S S S S Y Y S S S S S S S S Configured on VH step 2 (90w) Alcatel-Lucent © version : 31/10/08 25/72 ref: 8AL020033175TCARA 10 All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.2/R7.1 OmniPCX Enterprise R9.1 OmniPCX Enterprise R8.0 Notes Board Type ACEM BPRA BPRA2 BPRA2-1 BRA BRA2-1 DPT1 Out Out Out Out Out Out Y S S S S Y Y Y S S S S Y Y Y S S S S Y Y Y S S S S Y Y S S S S S Y S No more A-Mu conversion on DPT12.1 OmniPCX Enterprise R6.0 Notes No more synchro CSP with DECT2&DECT4 from R4.1/R6.0 OmniPCX Enterprise R7.3 Board Type DECT2 Out S S S S S DECT4 DECT4HB DECT8 DTM Out Out Out S S Y S S S Y S S S Y S S S Y S S S Y S Alcatel-Lucent © version : 31/10/08 26/72 ref: 8AL020033175TCARA 10 All rights reserved.0/8.0/8.1. .1/R6.1 OmniPCX Enterprise R6.1.1.2/R7.1 OmniPCX Enterprise R9. DPT1-2 EMTL NDDI NDDI2 NDDI2-2 NPRAE NPRAE-2 PCM PCM2 PRA PRA2 Out Out Out Out Out Out N Y Y Y Y Y N S Y S Y N Y Y Y Y Y N S Y S Y N Y Y Y Y Y N S Y S Y Y Y S (1) S (2) Y (3) Y Y S Y S S Y Y S S Y (3) S Y S Y S S (3) UK included +DPNSS and DASS2 +DPNSS and DASS2 5.1 OmniPCX Enterprise R8.1.0 OmniPCX Enterprise R7.0.0.5.6 DECT boards DECT Boards Phase Status OmniPCX Enterprise R6. Passing on and copying of this document.2 No more synchro CSP with DECT2&DECT4 from R4.5 Trunk Interface boards Trunk Interface boards Phase Status OmniPCX Enterprise R6. E1 & DPT1-2 can't be used on the same system. .1.1 OmniPCX Enterprise R6.0/8. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1.0/8.2/R7.7 Voice Mail 4635 Voice Mail 4635 Phase Status OmniPCX Enterprise R6.1 OmniPCX Enterprise R8.1.1 OmniPCX Enterprise R9.1 OmniPCX Enterprise R6.0 OmniPCX Enterprise R7.0.1/R6.0.1 OmniPCX Enterprise R8.0 Notes Board Type MSBI SPA3 VPM35 VPM35-1 VPU5 VPU6 Out Out - Y Y S Y S Y Y Y S Y S Y Y Y S Y S Y Y Y S Y S Y Y Y S Y S Y 5.1/R6.2/R7.0 Notes Board Type GIP4-1 GIP4-4 GIP6 GIP6A INTIP INTIP-2 LIOB LIOB-2 LIOP LIOP-2 LIOX LIOX-2 Out Out Out Out Out Out Out Out Out Y Y S S S Y S S S S S S Y Y S S S Y S S S S S S Y Y S S S Y S S S S S S Y Y S S S Y S S S S S S Y Y S S S Y N S N S N S with COMP2 daughter board Alcatel-Lucent © version : 31/10/08 27/72 ref: 8AL020033175TCARA 10 All rights reserved.1 OmniPCX Enterprise R9.1.0 OmniPCX Enterprise R7.8 Link Interface Optimizer Boards Link Interface Optimizer boards Phase Status OmniPCX Enterprise R6.5. Passing on and copying of this document. 0/8.0 Notes Board Type IRC TNLO1 TNLO2 TNLO11 TNLO21 SSM MSM SSM V5 MSM V5 Out Out Out - S S S Y Y N N N N S S S Y Y Y Y N N S S S Y Y Y Y Y Y N S S Y Y Y Y Y Y N S S Y Y Y Y Y Y Alcatel-Lucent security module Alcatel-Lucent security module Alcatel-Lucent security module Alcatel-Lucent security module 5.5. VH55W Out S (1) S (1) S (1) S (1) S (1) VH48V Out Y (2) Y (2) Y (2) S S VH90W WM1 –48V WM1 – 110/230V Out Out Out Y (2) Y (2) Y (2) Y (2) Y (2) Y (2) Y (2) Y (2) Y (2) S S S S S S Alcatel-Lucent © version : 31/10/08 28/72 ref: 8AL020033175TCARA 10 All rights reserved. Since the reference listed in the table "Rack references" below.9 Miscellaneous Boards Miscellaneous Boards Phase Status OmniPCX Enterprise R6. all cabinets were only compatible with 10BaseT.1/R6.1.0 OmniPCX Enterprise R7. .1. 10 BaseT connector (3BA 23182 AA) has been phased out by April 2006 (2) Basically.1 OmniPCX Enterprise R6.0. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1.2/R7.1 OmniPCX Enterprise R6.0 OmniPCX Enterprise R7.1.0.1 OmniPCX Enterprise R9.10 Voice Hub and Wall Mounted cabinets Voice Hub and Wall Mounted cabinets Phase Status OmniPCX Enterprise R6. Passing on and copying of this document.0 Notes Board Type (1) 10 Base T only. the VH and WM1 cabinets are compatible with the 10/100BaseT.2/R7.0/8.1 OmniPCX Enterprise R9.1 OmniPCX Enterprise R8.1/R6.1 OmniPCX Enterprise R8. 2 Ah) 3BA 56191 AN 3BA 56191 UN 3BA 56193 AN 3BA 56193 UN 3BA 56192 AN 3BA 56192 UN 3BA 56194 AN 3BA 56194 UN 3BA 27112 AN 3BA 27112 UN 3BA 27113 AN 3BA 27113 UN 3BA 57106 UB Alcatel-Lucent © version : 31/10/08 29/72 ref: 8AL020033175TCARA 10 All rights reserved. Passing on and copying of this document. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.Rack references Designation Reference VH (10/100BaseT) Basic Rack 48V VH (10/100BaseT) Basic Rack 48V – USA VH (10/100BaseT) Basic Rack 90W VH (10/100BaseT) Basic Rack 90W – USA VH (10/100BaseT) Extension Rack 48V VH (10/100BaseT) Extension Rack 48V – USA VH (10/100BaseT) Extension Rack 90W VH (10/100BaseT) Extension Rack 90W – USA WM1 (10/100BaseT) Basic Packed 110/230V WM1 (10/100BaseT) Basic Packed 110/230V – USA WM1 (10/100BaseT) Basic Packed 48V WM1 (10/100BaseT) Basic Packed 48V – USA WM1 Battery package (battery autonomy 1. . 2/R7.1.0 Notes (1) Disk ≥ 10 Gb with 256Mb minimum for PCS (2) Disk ≥ 10 Gb with 256Mb minimum Board Type CS GD GD-2 GA GA-2 MEX MCV8-I MCV24-I MADA3 MADA1 HSL2 HSL1 S-LANX4 LANX8 LANX16-1 LANX16-2 AFU-1 XMEM-1 RMA MODB Out Out Y S Y S Y Y S S Y Y Y Y Y S S Y Y Y Y Y Y S Y S Y Y S S Y Y Y Y Y S S Y Y Y Y Y Y (1) S Y S Y Y S S Y Y Y Y Y S S Y Y Y Y Y Y (2) S Y S Y Y S S Y Y Y Y Y S S Y Y Y Y Y Y (2) S Y S Y Y S S Y Y Y Y Y S S Y Y Y Y Y Out Out Out Out Alcatel-Lucent © version : 31/10/08 30/72 ref: 8AL020033175TCARA 10 All rights reserved.5.2.2 COMMON HARDWARE/OMNIPCX ENTERPRISE COMPATIBILITIES 5. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1 OmniPCX Enterprise R9. .0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R6.0.2.1 OmniPCX Enterprise R8.2 System boards System Board Phase Status OmniPCX Enterprise R6.0/8.1/R6.1 Legend used in the table • • • • • Phase Status set to “Out”: no longer in OmniPCX Enterprise catalog Y = Supported by the Release and still in the catalog S = Supported by the Release but no longer in the catalog N = Not supported by the Release * = Only in case of Add-On 5. Passing on and copying of this document. 1 OmniPCX Enterprise R8.0 Notes Board Type UAI16 SLI16 SLI8 SLI4 UAI16-1 UAI8 UAI4 SLI16-1 SLI8-1 SLI4-1 Out Out Out Out - S S S S Y Y Y Y Y Y S S S S Y Y Y Y Y Y S S S S Y Y Y Y Y Y S S S S Y Y Y Y Y Y S S S S Y Y Y Y Y Y Alcatel-Lucent © version : 31/10/08 31/72 ref: 8AL020033175TCARA 10 All rights reserved.1/R6.1 OmniPCX Enterprise R9.5.0/8. . Passing on and copying of this document.2/R7.2.0.1 OmniPCX Enterprise R6. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.3 Extension boards Extension Boards Phase Status OmniPCX Enterprise R6.1.0 OmniPCX Enterprise R7. 1.0.2. Passing on and copying of this document. .0 OmniPCX Enterprise R7.0 Notes Board Type APA4 HU APA4 LCG APA4 TBR21 APA4 US APA8 HU APA8 LCG APA8 TBR21 APA8 US METCLI GSCLI CLIDSP DDI2 DDI4 BRA2 BRA4 BRA8 DIGITAL ACCESS E1 DASS2 DIGITAL ACCESS PCM-R2 ISDN ACCESS E1 PRA-T2 PRA-T1 T1-CAS IRAD-CH Out Out Out Out - Y S Y Y Y S Y Y S Y Y S Y Y Y Y Y Y S Y Y Y S Y Y S Y Y S Y Y Y Y Y Y S Y Y Y S Y Y S Y Y S Y Y Y Y Y Y S Y Y Y S Y Y S Y Y S Y Y Y Y Y Y S Y Y Y S Y Y S Y Y S Y Y Y Y Y US market US market - Y Y Y Y Y Out Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y S Y Y Y S Not available for US market Alcatel-Lucent © version : 31/10/08 32/72 ref: 8AL020033175TCARA 10 All rights reserved.1 OmniPCX Enterprise R8.5.1 OmniPCX Enterprise R9.4 Trunk Interface boards Trunk Interface boards Phase Status OmniPCX Enterprise R6. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.2/R7.1/R6.0/8.1 OmniPCX Enterprise R6. 1/R6.1 OmniPCX Enterprise R6.0 Notes Module Rack S (MR1) Module Rack L (MR3) External Battery Rack External Battery Rack 12V Cherokee External Battery Rack 36V Cherokee Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y The minimum technical releases of MR1and MR3 racks compatible with the external battery rack are in the "Rack reference" table below Y Y Y Y Y Y Y Y Y Y External Battery Box Y Y Y Y Y Alcatel-Lucent © version : 31/10/08 33/72 ref: 8AL020033175TCARA 10 All rights reserved.0/8.0 OmniPCX Enterprise R7.5 Mixed boards Mixed boards Phase Status OmniPCX Enterprise R6.6 External battery racks Module Racks and External battery OmniPCX Enterprise Board Type R6.1. Passing on and copying of this document.1 OmniPCX Enterprise R8.1 OmniPCX Enterprise R8. .1 OmniPCX Enterprise R6.5.0.2/R7.0 Notes Board Type MIX084 MIX048 MIX044 MIX484 MIX448 MIX244 Out Out Out S S S Y Y S S S Y Y Y S S S Y Y Y S S S Y Y Y S S S Y Y Y 8UA + 4Z 4UA + 8Z 4UA + 4Z 4T0 / 8UA + 4Z 4T0 / 4UA + 4Z 2T0 / 4UA + 4Z - Y 5.1 OmniPCX Enterprise R9.0.2/R7.0 OmniPCX Enterprise R7.1/R6. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.2.0/8.2.1.1 OmniPCX Enterprise R9. Passing on and copying of this document.Designation Reference Rack 1U MR1 (without battery) Rack 3U MR3 230 V (without battery) Rack 3U MR3 110 V (without battery) Rack 1U MR1 48V (assembled) Rack 3U MR3 48V (assembled) Extension Battery Rack Charger Rack 48V / 14 Ah W/O Rectifier Rectifier 500W for Charger Rack 3EH 76020 AEAB 3EH 76027 AEAB 3EH 76027 BEAB 3EH 76172 AAAB 3EH 76170 AAAA 3EH 76187 AAAA 3EH 76181 AAAA 3EH 76185 AAAA Alcatel-Lucent © version : 31/10/08 34/72 ref: 8AL020033175TCARA 10 All rights reserved. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. . 2/R7.0.5.0/R8.16.0 S S S Y (2) Y (2) Y Y (1) Version minimum = F3.1. The following hardware/features are not supported when the existing ACT CPU is replaced by an Appliance Server during a migration: Hardware / feature Alternative with Appliance Server Voice Guide on CPU6 Q23 on CPU6 External Music on Hold on CPU 4615 / VMU-OBCA DTM for DECT on CPU6 Additional V24 ports or SPB for Additional V24 ports IO2/ OBCA Boards (see next section) Remote Maintenance Access (RMA) GPA2 GPA2 Z port 4635J DECT8 Board V24-IP Module No Alternative or V24-IP box RMA with rack 1U Alcatel-Lucent © version : 31/10/08 35/72 ref: 8AL020033175TCARA 10 All rights reserved.01 S S S Y (2) Y (2) Y (3) IBM X3250-m2 N N N Y (4) OmniPCX Enterprise R9.3.1 Only Notes Board Type IBM 305 IBM X306 Modifications/restrictions when an Alcatel-Lucent crystal CPU is replaced by an Appliance Server Note: Only use Alcatel-Lucent recommended Appliance Servers.01 Only (4) 8.d (2) Memory size = 1Go (2) Memory size = 1Go (3) HP DL320 G5p : 8.0 S S S (1) N N OmniPCX Enterprise R7.301. Alcatel-Lucent has validated an Appliance Server as OEM from IBM.1 Compatibility between Appliance Server and Software Releases Appliance Server Phase Status Out Out OmniPCX Enterprise R6. BP who wants to buy AS directly from IBM should consult "Alcatel-Lucent Application Partner program" for the current Appliance Server reference supported.1/R6.1 S S N IBM X306M IBM X3250 HP DL320 G5 N N OmniPCX Enterprise R6.3 APPLIANCE SERVER 5. Passing on and copying of this document. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1 S S S Y (2) N OmniPCX Enterprise R8. . AHLink. AHLink.2 Feature loss on IO2/IO2N/ OBCA loss The IO2 and OBCA boards are no longer available when the Communication Server Software runs on Appliance Server because: • • The IO2 board is linked to ACT CPU via a front panel bus not available between an Appliance Server and an Auxiliary Crystal Gateway. Direct Access to Communication Server Application via IO2 is not available with Appliance Server but can be replaced by IP/V24 Box: Example with OmniPCX 4400 : Application terminal (hotel menu. Signaling in B channel not switched (see also multi-direction ABC accesses)..) IO2 / OBCA UA CPU UA set + TA Example with OmniPCX Enterprise and A/ S : Application terminal (hotel menu. wallboard CCD.5... wallboard CCD.1 Communication Server is an Appliance Server: • Data Communication in B Channel: Example with OmniPCX 4400 : 4760 server PRA CPU B PSTN CPU IO2 / OBCA PRA IO2/ OBCA Ethernet B : B Channel with Data bearer capability : OmniPCX 4400 Board • - Following Signaling Support for ABC Hybrid Link: Signaling channel through synchronous data communication. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. Passing on and copying of this document. .. Some applications / features are not available when the hardware platform of the R5. The OBCA Board is a daughter board of the CPU3/6...3.) INTIP V24/ IP Box Alcatel-Lucent © version : 31/10/08 36/72 ref: 8AL020033175TCARA 10 All rights reserved. Signaling in switch B channel through permanent connection of public network (no signaling backup via IDSN and no secured access). Note 2: see commercial package for upgrade toward INT IP 6.1 Framing 20ms for voice over IP Voice framing occurs every 20ms when using the G729A or G711 algorithm. LIO-P. INTERNAL COMPATIBILITY ISSUES 6. Passing on and copying of this document.6. This improvement provides a: • • Dramatic increase in the speech quality. . Alcatel-Lucent © version : 31/10/08 37/72 ref: 8AL020033175TCARA 10 All rights reserved.2. This means that activating 20ms framing on an existing network replaces all compression resources over the ABC network. 20ms framing is only available on INT IP and GD boards and is not available on other LIO devices.1 COMPRESSION RESOURCE COMPATIBILITY ISSUES When upgrading a networked configuration where voice compression service is implemented. (This means that every VOIP communication on the system is framed every 20ms). But transit is only available on INT IP (not on GD) This framing rate is available only on INT IP and GD boards and is not compatible with any former LIO compression resources.2 VOICE OVER IP COMPATIBILITY ISSUES WHEN IMPLEMENTING NEW SERVICES 6. including: • • LIO-E and LIO-TSC. the pre-sales and sales force must be aware of the following compatibility issues: LIO P/B/X LIO/P/B/X-2 LIO E INT IP GD LIO P/B/X Comp6 Y Y (Note 1) N LIO/P/B/X-2 LIO E INT IP GD Comp 2 Comp 2 GIP 6/GIP4 MCV/MADA Y Y Y N Y (See restriction below) N (note 2) Y Y N Y (See restriction below) N (note 2) Y Y Note 1: Possible voice quality issues.IP. Thus providing the same transit speed as "direct switching over ABC network" provides. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. Interoperability between VoATM and VOIP is not released on OmniPCX Enterprise. Note the following: • • Configuration of "framing 20ms" is a "per system" configuration parameter. Significant decrease in transit delay in networked configurations.2. 6. LIOB.2 Remote LIO must be upgraded to ACT. and LIO X (comp 6 based). 20 ms framing will not be compatible with VoATM based on BBC 2. Between two endpoints belonging to different nodes connected by IP VPN internodes links. users must consider the following issues: • • • "H323 inter-node" feature is only available on INT IP.1/R9. This is due to the fact that configuring transit across this resource involves a compression/decompression cycle that often leads to unacceptable overall transit delay.1/ R6.2 OmniPCX Enterprise R6.1.1/R8.0 GIP6/MCV24 GIP4/MADA 32ms 32ms 64ms 32ms 128ms Direct IP switching in network Direct RTP is a feature that allows direct RTP communication between endpoints without requiring the use of a compression resource from the call server. is that RTP flow does not transit in any way through call server compression resource.6. Direct RTP is available in the following cases: • • Between two endpoints belonging to the same node.2 OmniPCX 4400 R4. 6. .0.0 / R6.1/R5.0 using GIP4 / MADA daughter boards Echo cancellation depth OmniPCX Enterprise R5. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.0. Internal Gatekeeper.0 / R6.0/R6.2/R7.2 running this feature for ABC F2 over IP must be configured with INT IP blades. Passing on and copying of this document.0/8. When requiring this operating mode. especially in a network.0.1) Echo cancellation depth is 128 ms in R7. This configuration is called "direct RTP in network".2. External Gatekeeper.1 R6. Direct RTP mode must be configured for these reasons and particularly when a Common Hardware (GD board) is used. transmission delay is minimum and only related to voice processing (at endpoint level) and network delay.3 H323 services introduced since OmniPCX 4400 R4. "H323 inter-node" is a per system configuration parameter. Every node of a network must be configured according to this operating mode.1/R6. Configuration of Direct RTP must follows these "rules": • • • Direct RTP must be activated across the entire IP PCX network H323 "fast start" mode is mandatory Not compatible with LIO-E Alcatel-Lucent © version : 31/10/08 38/72 ref: 8AL020033175TCARA 10 All rights reserved.2.0 (32 ms before R6.2 OmniPCX Enterprise R7.0.1/ R6.1.1/ R5. The advantage of direct RTP. services… for ABC F2 over IP communications.2 provides new H323 services (see release description) allowing the use of the H323-compliant protocol in ABC F2 over IP (H323 inter-node feature) and services such as "fast start".1/R6. this implies that every OmniPCX 4400 R4.4 Voice over IP and direct RTP switching with OmniPCX Enterprise Echo cancellation depth is 64 ms as of R6.0/R7.1. Mixed OmniPCX Enterprise and OmniPCX 4400 nodes due to the fact that Direct RTP in network is not available before OmniPCX Enterprise R5.0 or higher to benefit the direct RTP for H323 terminals on all the nodes. INTIP) for voice and Fax T38. • 6. GA. • No direct RTP between SIP set and a H323 terminal. • No direct RTP between H323 terminals with different compression algorithms (for instance case of H323 terminal in G723 or G729 calling a 4645 in G711).0. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.Before R7. all the nodes must be in Release 7. • The management of H323 direct RTP on OmniPCX Enterprise must be carefully enabled since all H323 terminals of the installation must be able to reroute the H245 RTP flow called "Empty Terminal Capability Set" or "Voice Path Replacement". or Z over IP devices such as Audiocodes MP1xx devices. • In ABC-F networked configuration. in this case careful design of the network dimensioning must be performed. Communication will transit on the Call Server and a compression resource will be allocated during the communication.5 Direct RTP with H323 equipments Release 7. direct RTP cannot be used in the following cases: • • Communication involving pure H323 devices like softphone application. H323 Gateways of carriers.0 allows to use Direct RTP for H323 equipments and all OmniPCX Enterprise H323 Gateways (MGDs. H323 direct RTP is also available for equipment supporting the Fax over IP (Audiocode MP1xx). .2. Passing on and copying of this document.0 Lx. Management IP/IP Parameters/Direct RTP = True IP/IP Parameters/Direct RTP For H323 Terminals = True Alcatel-Lucent © version : 31/10/08 39/72 ref: 8AL020033175TCARA 10 All rights reserved. the My Phone application in VoIP Nomadic. 0 (TCO776) • It is authorized to operate a Release 8. on the Release 7. sending of the names in UTF-8 format in the network must be prohibited (set the Enable UTF8 in ABCF network system parameter to False).6. NPD: more than 50 NPD can be used only in a release-homogeneous network.0 Ux. 6.z (patch for compatibility UTF-8) • Cohabitation in a single sub-network of a Release 7.1 is only authorized to allow progressive migration to the latest supported release.1. each node must be in Release 8. DDI Range: more than 200 DDI slices can be used only in a release-homogeneous network.1. all the node MUST be in release R8.1.13 : F3.0 Ux. If one node of the network is in XL configuration. 5. 5.0.1.1 with Releases < 5.0.1 : F5.1: • LIOE and TSC-LIOE boards must be replaced by INTIP boards. Entities: more than 1000 entities can be used only in a release-homogeneous network. • Cohabitation in a single sub-network of a Release 7. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1 R7.0 for the ABC-IP feature.1.12.401. As of Release R9.0 or above.0 in a single sub-network only with systems having at least the versions below: R7.d (patch for compatibility UTF-8) : F1.1 and on each node of the network (whatever their version) cohabiting with R7. In a network. Please refer to the Installation procedure for Release 7. • INT1and INT2 boards must be replaced by INTOF/INTOF2 boards. all the nodes MUST be in R8. 5.16.e (patch for compatibility UTF-8) : F2.1 R6. these limits are allowed only if each node of the network is in Release 6.1/8. 5. Heterogeneous versions that Alcatel-Lucent © version : 31/10/08 40/72 ref: 8AL020033175TCARA 10 All rights reserved.0.301.0. If using a CCS multi-site. the number of entities is 255).0 node. During the cohabitation period you must prohibit: o o broadcasting of the database and not carry out any audit. External Voice mail: more than 32 voice mails can be used only in a release-homogeneous network. in case of heterogeneous network topology with ABC-IP trunks.502.0. From Release 7.1 with Releases 5.0 Lx is not authorized. some provisioning are increased. . the networked interworking rules have changed. Users in network: more than 50 000 users can be used only in a release-homogeneous. As of Release 8.13 : F4. the number of entities and IP domains changes to 1000 (in Releases < 6.0 R6.3 COMPATIBILITIES As of Release 7. To use the new values.2 or higher. As of Release 7.0.1.401.0.2 R6.2. DCT: More than 30 DCT can be used only in a release-homogeneous network. the transit node must be in Release R9.2. 6.0 and with the implementation of name using UTF-8 format.603. Passing on and copying of this document. Passing on and copying of this document.0/R8.1 . . Alcatel-Lucent © version : 31/10/08 41/72 ref: 8AL020033175TCARA 10 All rights reserved.1 or R7. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.0.are allowed on other nodes can be only R8. In this table you will find a summary of the different configurations authorized in ABC-F2 (from an audio point of view) between Releases 5.4. only to obtaining an acceptable audio quality.3. It is not authorized in a network with INTIP or GA/GD. 120 ms 6. There is no transit in G711 but packetization/depacketization. 150 ms (90 ms for an IP Phone (e-Reflexes/ series 8)) Transit: approx.3 Delay (in one direction) from an IP Phone towards a set behind ACT or eMG In G711 approx. T0 or T1 type wire connection.2 presents cases of connection allowing an acceptable audio quality to be obtained (greater than index 3 of the MOS). use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1 but can no more be configured for addition or for new installation. This table takes into account both a connection in VoIP and a T2.4 ABC-F2 compatibility depending on the hardware and the type of configuration used (with or without compressed voice) The table in paragraph 7. Alcatel-Lucent © version : 31/10/08 42/72 ref: 8AL020033175TCARA 10 All rights reserved. 120 ms (70 ms for an IP Phone (e-Reflexes/ series 8)) In G723: approx. 100 ms (60 ms for an IP Phone (e-Reflexes/ series 8)) In G729: approx.1 Reminder on boards supporting the Transit function and the direct RTP The Transit function allows a reduction in the time introduced by a compression and decompression. 20 ms (there is no transit in G711) 6.x.3.3.3. 80 ms In G729 approx. The LIOe board is no more authorized in heterogeneous network.x and R7. This function is only available with the G723 and G729 algorithms.2 Delay (in one direction) introduced by IP gateways In G711: approx. 6.1. . The LIOP/B/X boards are supported by Release 7.6. Passing on and copying of this document. 100 ms In G723 approx. Support of transit function (4) LIO P/B/X COMP6 (1) (2) LIO P/B/X COMP2 (2) LIOe (3) INTIP or INTIP2 GD or GA (1) (2) (3) (4) No Yes No Yes No Support of direct RTP function Not applicable Not applicable No Yes Yes The LIO-COMP6 board is not compatible in R6.0 Ux and 7.3. The prohibitions in the table are not linked to problems setting up calls. 0 to benefit the direct RTP for H323 terminals on all the nodes. there are palliative solutions to get to a configuration with one compression/decompression + transit. In certain configurations with two compressions/decompressions. Two compressions/decompressions are authorized only in cases of a call on VPN overflow (only used in an emergency). .Rules used in the tables Note : In this document. No direct RTP between SIP set and a H323 terminal.1 (whatever their versions even they allow it). Release 7. There can not be more than two passages in G711 during a call (100 ms + 100 ms). use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. The internode VoWLAN calls (via VoIP hybrid link) are not authorized if the Direct RTP is disabled. Passing on and copying of this document. The management of H323 direct RTP on OmniPCX Enterprise must be carefully enabled since all H323 terminals of the installation must be able to reroute the H245 RTP flow called "Empty Terminal Capability Set" or "Voice Path Replacement". The table takes into account configurations using the G723/G729 compression/decompression algorithm or configurations that do not use compression or which are in G711. all the nodes must be in Release 7.x allows to use Direct RTP for H323 equipments and all OmniPCX Enterprise H323 Gateways (MGDs. H323 terminals are only compatible with configurations which allow to have a maximum delay of 200 ms "One way".1 nor on any node of a network cohabiting with Release 7. "Direct RTP" corresponds to "Direct RTP in network". • • • • • • • A maximum delay of 200 ms "One way" (one way. there are considered to be at least two IP items of equipment (1 GD + 1 IP Phone or 2 GDs). • • • • • • • • • • Alcatel-Lucent © version : 31/10/08 43/72 ref: 8AL020033175TCARA 10 All rights reserved. In ABC-F networked configuration. No direct RTP between H323 terminals with different compression algorithms (for instance case of H323 terminal in G723 or G729 calling a 4645 in G711). voice quality deteriorates. Only a single compression & decompression is authorized (use of the G723/G729 algorithm and one or two transits). The LIOe are not supported with Release 7. The LIO P/B/X boards are prohibited once there are Media Gateway boards (except in certain cases where the connection is made through a Crystal IP Media Gateway). SIP is not authorized in configurations if the Direct RTP is disabled. IP equipment + network) is authorized through IP (400 ms in Round Trip Delay). With the IP rack server. GA. Beyond that. INTIP) for voice and Fax T38. 1Ux O mniPCX 4400 represents an OmniPCX 4400 in R4.2 to R5.0.1.1.2 Crystal IP Server Crystal IP Server: represents an OmniPCX Enterprise R5.2 IP Rack Server IP@ O mniPCX Enterprise R5.1 Ux represents an OmniPCX Enterprise controlled by a CS or AS with common hardware (OXO common hardware) O mniPCX Enterprise R5.1. Passing on and copying of this document. .2 à R5. VoIP = OmniPCX 4400 or OmniPCX Enterprise connected in VoIP ABC-F2 (with INTIPx only) to OmniPCX Enterprise R8. One case with G723/G729 compression (IP terminals or compressed link (LIO P/B/X COMP2)) and one case without using compression (or G711 used) are described.2 controlled by a CPU 5/ 6 or an AS with 4400 type hardware IP Crystal IP Media G ateway Crystal IP Media G ateway: represents an ACT Media G ateway connected to the A4400 type PABX via an IN TIP (Remote IP) represents a Media Gateway connected to the PABX via a GD Common hardware IP Media Gateway .1. One case with G723/G729 compression (IP terminals or compressed link (LIO P/B/X COMP2) or VoIP (with INTIP)) and one case without using compression (or G711 used) are described.0. Alcatel-Lucent © version : 31/10/08 44/72 ref: 8AL020033175TCARA 10 All rights reserved. = OmniPCX 4400 or OmniPCX Enterprise connected in wired ABC-F2 to an OmniPCX Enterprise R7. . use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.0.Below are the different representations of the configurations used: R4. x to R9.2.1/R9. a Crystal IP (ACT) Media Gateway must be added to each PABX and the T2/T0/T1 connected between them Direct RTP enabled Alcatel-Lucent © version : 24/10/08 May 2005 45/72 ref: 8AL020033175TCARA 10 All rights reserved. a Crystal IP (ACT) Media Gateway must be added to the PABX in common hardware and the T2/T0/T1 connected to it To lift the prohibition.0 W/out compr ession No With compr ession (c) Yes (Note 1) No (d) Yes (Note 1) G723 No (Note 5) No (Note 5) No (Note 4) No (Note 4) No (Note 4) No (Note 4) No (Note 4) COMMON HARDWARE / R6. Notes 1 2 3 4 5 Description Direct RTP enabled Direct RTP enabled It is essential that the T2/T0/T1 access be connected to the Crystal IP (ACT) Media Gateway Direct RTP enabled There must be no LIOe board (compulsory) To lift the prohibition. Passing on and copying of this document.x to R9.0.2.1/R9.Table of ABC-F2 compatibility OmniPCX Enterprise IP Rack Server R8.0/R8.0 Without Crystal IP MGW With Crystal IP MGW Crystal Server R8.0.0/R8. (d) Compressed voice is used (IP terminals or compressed link (LIO P/B/X COMP2)) on the OmniPCX 4400 or Crystal IP Server.0 Without common hardware With common hardware G72x G711 / (a) (b) Yes (Note 1) Yes (Note 1) G711 Yes (Note 1) Yes (Note 1) G72x Yes (Note 2) Yes (Note 1) Yes (Note 2) Yes (Note 1) G711 Yes (Note 2) Yes (Note 1) Yes (Note 2) Yes (Note 1) G72x Yes (Note 1) Yes (Note 1) Yes (Note 1) Yes (Note 1) G711 Yes (Note 1) Yes (Note 1) Yes (Note 1) Yes (Note 1) No (Note 4) Yes (Note 3) Yes (Note 1) Yes (Note 3) G72x Yes (Note 1) Yes (Note 1) Yes (Note 2) Yes (Note 1) G711 Yes (Note 2) Yes (Note 1) Yes (Note 2) Yes (Note 1) CRYSTAL SERVER R6. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. .0 G729 Yes (Note 1) Yes (Note 1) Yes (Note 1) Yes (Note 1) Yes (Note 3) Yes (Note 3) Yes (Note 3) No (Note 5) G711 Yes (Note 1) Yes (Note 1) No (Note 5) Yes (Note 1) Yes (Note 1) Yes (Note 4) Yes (Note 4) Yes (Note 1) Yes (Note 1) Yes (Note 1) Yes (Note 3) Yes (Note 3) Yes (Note 3) Notes Description (a) Compressed voice is not used (IP terminals or compressed link (LIO P/B/X COMP2) or VoIP (LIOe or INTIP)) on the OmniPCX 4400 or Crystal IP Server or G711 used. (c) Compressed voice is used (IP terminals or compressed link (LIO P/B/X COMP2) or VoIP (LIOe or INTIP)) on the OmniPCX 4400 or Crystal IP Server. (b) Compressed voice is not used (IP terminals or compressed link (LIO P/B/X COMP2)) on the OmniPCX 4400 or Crystal IP Server or G711 used. 5 USB Key compatibility for CPU7-2. .3. Appliance Server and Blade Server only . Only the key listed here have been tested and so declared compliant for this purpose. Appliance Server and Blade Server The list below introduces the compatibility of the USB key with the CPU7 step2 .6. This is available from OmniPCX Enterprise R7.1 Release. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. MEMOREX 16MB LEXAR MEDIA 256MB INTUIX 256MB PNY 256MB PNY 512MB SANDISK 512MB SONY 1GB Alcatel-Lucent © version : 24/10/08 May 2005 46/72 ref: 8AL020033175TCARA 10 All rights reserved. Passing on and copying of this document. 2/R7.1/R6. TERMINAL COMPATIBILITY 7.1/R6 Terminal Type status * . Passing on and copying of this document.1.0 Notes 4048 4049 Out Out S S N S N N - Alcatel-Lucent © version : 24/10/08 May 2005 47/72 ref: 8AL020033175TCARA 10 All rights reserved.0/R7.0 status * Notes UA 2G sets Out S UA 2G subdevices UA 3G sets First 4004).0/R6. .1.1/R8.1/R6. Easy (4010) UA 3G sets Premium (4020).0/R7.7.3 Dedicated Attendant Terminals OmniPCX Enterprise Phase out R6. Advanced (4035) Out Out S S See minimum condition on subdevices PROM - Out S - 7.0/R6.1/R9.1/R6.1.1 WIRED TERMINAL COMPATIBILITY 7.1 OmniPCX Enterprise R8.1/R6.0/8.1.1 Legend used in the table • • • • Phase Status set to “Out”: no longer in OmniPCX Enterprise catalog Y = Supported by the Release and still in the catalog S = Supported by the Release but no longer in the catalog N = Not supported by the Release 7.0.1/R6.0/R8.01 OmniPCX Enterprise R9.2/R7 .2 UA 2G & Reflexes Terminals Terminal Type OmniPCX Enterprise Phase out R6.0. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1.0. 0 with With single with With single Reflexe Series -9 connexion Reflexe Series -9 connexion R< 7.0/R7.0/R7.0 S X S X S X S N N N N N N N S X S X S X S S X S X S X X N X N X N N N S X S X S X S Alcatel-Lucent © version : 24/10/08 May 2005 48/72 ref: 8AL020033175TCARA 10 All rights reserved.0/R8.1.1 R9.0. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.7.0 Terminal Type 4097 TSC DECT TSC IP (4098 RE) 4052 ISDN remote extender 4051 ISDN local extender 4088 Empty terminal adaptator Out Out Out Out Notes See minimum Supported only with all condition on 3G sets subdevices PROM N N N Cannot be connected behind 9 serie terminals Cannot be connected behind 9 serie terminals Cannot be connected behind 9 serie terminals Cannot be connected behind 9 serie terminals Out S S 4093 CTI-V24 Out S S 4094 S0 Out S S 4095 Analog port Alcatel-Lucent S0 Interface module Alcatel-Lucent AP Interface module Out - S Y Y S Y Y V24/CTI Interface module 4090M Addon 20 4090L Addon 40 Out Out Y S S Y S S Ref : 3GV27015 AB (or VA for Operators) - Note1 : Interoperability status is as follow OmniPCX Enterprise Device Alcatel-Lucent 4095 AP Alcatel-Lucent Analogue interface module Alcatel-Lucent 4094 ISW Alcatel-Lucent S0 interface module Alcatel-Lucent 4093 CTI Alcatel-Lucent V24/CTI interface module Alcatel-Lucent 4091CTI access R7.1/R6.0/R6.4 Options and interfaces for Reflexes/e-Reflexes Options and Interfaces for Reflexes/e-Reflexes Phase out status * OmniPCX Enterprise R6.1/R 6.2/R7.0.0/R8.1 Supported only with all 3G sets N S S OmniPCX Enterprise R9. Passing on and copying of this document.0.1/R8.1.1/R8.1/R6. . 6 e-reflexes terminals e-reflexes terminals OmniPCX Phase Enterprise out R5. Passing on and copying of this document.5 Options for 8 & 9 series and Reflexe Terminals Options for 8 & 9 series and Reflexe Terminals Phase out status * OmniPCX Enterprise R5.1/ R6. .1.0/R7.1/R8.1.0/R7.1. 7.1/R8.0/R6.1.0 Notes TSC IP v1s (4098 FRE) e-Reflexe (IP PHONE V2) Out Out Supported only with all Supported only with all 3G 3G sets sets S S N S Alcatel-Lucent © version : 24/10/08 May 2005 49/72 ref: 8AL020033175TCARA 10 All rights reserved.1/ R6.1/R6.0/R6.0/ R8.0.1.1 / R5.1/R6.2/R7.Assuming the following conventions: • With Reflexe: the related sub-device and the terminals are connected to OmniPCX Enterprise by a single UA device • With –9 series: the related sub-device and the –9 series terminal are connected to OmniPCX Enterprise by a single UA device.1/R9.1 / R5.1.0.1/R6.2 OmniPCX Enterprise R6.2 OmniPCX Enterprise R6.0 Terminal Type Notes External ringing Interface module - Yes Yes 3GV28050AA 7.2/R7.1 / status * R5. the configuration can be installed or is maintained in the related configuration • X: Item is available in the Alcatel-Lucent catalogue and can be installed in the related configuration. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.0/R8.1.1/R6.0.1 Terminal Type OmniPCX Enterprise R9.1.0. • Single connection: a single UA device is dedicated to the connection of the sub-device Also: • S: supported.1 / R5. 0 / R6.2/R7.7.2 No Yes Yes Yes Yes Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes Yes Yes Yes Yes Yes OmniPCX Enterprise R7. 0.1 No Yes Yes Yes Yes No No No No No No No Yes Yes Yes Yes OmniPCX Enterprise R6.0/R8.1/R9.1/R8.0.0 Yes Yes Yes Yes Yes Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes Yes Yes Yes Yes Yes Alcatel-Lucent IP Touch 4008 Alcatel-Lucent IP Touch 4018 Alcatel-Lucent IP Touch 4028 Alcatel-Lucent IP Touch 4038 Alcatel-Lucent IP Touch 4068 A-L IP Touch 4008 EE A-L IP Touch 4018 EE A-L IP Touch 4028 EE A-L IP Touch 4038 EE A-L IP Touch 4068 EE 4068 IP-Touch Handset Blue-tooth V1.1.0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes OmniPCX Enterprise R7.1 No No No Yes Yes No No No No No No No No No No Yes OmniPCX Enterprise R6. Passing on and copying of this document.0 to be used for this Extended Edition series.2 4068 IP-Touch Gigabit Handset Blue-tooth Alcatel-Lucent 4019 Alcatel-Lucent 4029 Alcatel-Lucent 4039 Alcatel-Lucent 8 & 9 series 10 keys module Alcatel-Lucent 8 & 9 series 40 keys module Alcatel-Lucent 8 & 9 series Smart display module Yes Yes Yes Yes Yes Yes No Yes Yes Yes Yes Yes Note1: Minimum version level for R6.7 e-reflexes and Alcatel-Lucent 8 and 9 series e-reflexes and Alcatel-Lucent 8 and 9 series Terminal Type OmniPCX Enterprise R6. Refer to Technical communication Alcatel-Lucent © version : 24/10/08 May 2005 50/72 ref: 8AL020033175TCARA 10 All rights reserved.1 No No Yes Yes Yes No No No No No No No No Yes Yes Yes OmniPCX Enterprise R6.1/R8.1. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. . 0/R7.0 DECT Terminal 4074 series 4073GS PWT Mobile Reflexe 100 & 200 MOBILE 200EX SET INT.0 / R6. MOBILE 300 REFLEXES MOBILE 400 REFLEXES MOBILE 300EX REFLEXES Note: OmniPCX Enterprise/OmniPCX 4400 radio DECT infrastructure is GAP compliant.8 DECT System and Terminals DECT System OmniPCX Enterprise DECT SYSTEM Radio coverage GAP Compliant used with Alcatel-Lucent 407x GAP terminals 4070 IBS 4070IO EX IBS EXPLOSION PROOF 4070IA RBS INDOOR EUROPE 4070IO IBS INDOOR US 4070EO IBS OUTDOOR US R6.1 S Y Y Y Y Out S N N N OmniPCX Enterprise R6. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1 OmniPCX Enterprise R8.1/R6.1/R6.AM.0.7.0/R8.0/R7. .1.1 S Y Y Y Y S Y Y Y S Y Y Y Y S Y Y Y N N Y Y Y S Y Y Y OmniPCX Enterprise R8.1.1 OmniPCX Enterprise R9.0 Notes Y(1) Y(1) (1) (DECT4HB/DECT8 required) Y Y Y N N Y Y Y Y Y DECT Terminals OmniPCX Enterprise Phase-out Status Out R6.1/R6. This does not imply that any third party GAP handset is able to work with OmniPCX Enterprise/OmniPCX 4400 call handling due to the GAP standard.2/R7.1/ R6.0/R8. Passing on and copying of this document.0.0. Such support should be announced for specific handset models or vendors through the Alcatel-Lucent Application Partner Program.1.1/R9. MOBILE 100 SHIFTED SET CHINA MOBILE 100 SET SHIFTED FREQUENCY LAT.0 / R6.1/ R6.2/R7. Alcatel-Lucent © version : 24/10/08 May 2005 51/72 ref: 8AL020033175TCARA 10 All rights reserved.0. 1. refer to the Pre-sales Communications document "OmniPCX 4400 evolution to OmniPCX Enterprise 5. . 9. Alcatel-Lucent © version : 24/10/08 May 2005 52/72 ref: 8AL020033175TCARA 10 All rights reserved. OMNIPCX APPLICATIONS General policy regarding to PC platform The Alcatel-Lucent eND catalog contains various PC workstations and server platforms.0" .1/R9. which are tested on the OmniPCX applications.1.1/R6.0/R7.1 R2.025) (Note 1 ) S S Y Y Note1 : With the R7.x releases.1" and "OmniPCX 4400 evolution to OmniPCX Enterprise 6. When using or re-using a customer PC platform to run an Alcatel-Lucent application. 8. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. it is the responsibility of the Business Partner to check the compatibility and validity of such software on the target system in a standalone configuration. only the Executive mode is Supported.x (109.x (109. The Remote Extension mode is no more supported.0.0/R8. It is strongly recommended that the Alcatel-Lucent PC platform be sold with Alcatel-Lucent eND applications. ALCATEL-LUCENT ENTERPRISE/4400 RELEASE UPGRADES: IMPACT ON THE 4400 SYSTEM COMPONENTS AND APPLICATIONS System hardware upgrade is defined by the last ACTIS released according to the existing configuration provided by relevant MAO files.1.7.1 Spectralink Mobil Ip Touch 300 Mobil Ip Touch 600 Mobil Ip Touch 310 Mobil Ip Touch 610 R1.0 S S N N OmniPCX Enterprise R6. No other method should be used to define such upgrade.025) (Note 1) S S Y (Note 2) Y (Note 2) OmniPCX Enterprise R8.0 R2. Passing on and copying of this document. Note2 : Only supported from R7.1.9 Wireless LAN terminal Wireless Lan Terminal OmniPCX Enterprise R6.2 R1.0.0 / R6. For specific information about migration from OmniPCX 4400 to OmniPCX Enterprise.25) S S N N OmniPCX Enterprise R7.1 /R6.1 (99. 0/R6.X 4059 MAC 4 4059 BLF 4059 MGT 4059 MAC 4059 BLF 4059 MAC 4059 BLF 4059 MAC 5. .x 4059 MAC 4059 BLF 4058 migration Windows 2000 Yes Yes Yes Windows XP-SP2 Yes Yes Yes Alcatel-Lucent © version : 24/10/08 May 2005 53/72 ref: 8AL020033175TCARA 10 All rights reserved.1.12.x – 4059 BLF No No No No No No Yes Yes No No No No No No No No Windows 95 Yes Yes Yes Yes No No No No No Windows 98 No No No No No No No No No Windows NT 4 work station No Yes Yes Yes No No No No No Windows 2000 No Note 1 Note 1 No Yes Yes No No No Windows ME No No No No No No No No No Windows XP-SP2 No Note 2 Note 2 No Yes Yes Yes Yes Yes Windows VISTA No No No No No No No No Yes (Note3) Yes (Note3) 4. Software delivery based on 4.015.0.x and Windows software compatibility for R6.3 Note 3: As of release 5. ALCATEL-LUCENT OMNIDESKTOP PLATFORM 10.16.9 Note 2: As of release 4.1.0/R6.1 ALCATEL-LUCENT 4058/4059 HARDWARE AND SOFTWARE COMPATIBILITY 10.14.10.11 No No No Windows 95 Yes Yes Yes Windows 98 No No No Windows NT 4 workstation Yes Yes Yes Windows 2000 Yes Yes No Windows ME No No No Windows XP-SP2 Yes Yes No Alcatel-Lucent 4058/4059 4.x – Note 1: As of release 4.1 OmniPCX Enterprise See also the "File and Version list for 4059 MMK management" document (Docman reference : 3BA_29000_2784_XXZZA) for localization details.2/R7.1.15.11 4058 rel.15.x 4.x – 4. 2.14.0.8 4059 MAC 4 4059 BLF 4059 MGT Windows 3.1 Windows compatibility Windows 3.x 5.1/R6.016.0 OmniPCX Enterprise Software delivery based on 4.16. Passing on and copying of this document.1 Alcatel-Lucent 4058/4059 and Windows software compatibility for R6. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. Compaq Deskpro (no more orderable) For the correct operation of the Alcatel-Lucent 4059 application.3 Migration memo Items to be ordered: • 4059 CD-ROM (for migration software) From 4058 to 4059 "Migration" • PC upgrade if necessary Win OS upgrade to be done if the application ran under w3. • • 10.2 Minimum PC configuration CPU RAM size Disk space Recommended Alcatel-Lucent server Not supported in OmniPCX Enterprise R6.either buy the Alcatel-Lucent 4059 application with PC integrated at the factory.hp Compaq EVO D530 SFF/CMT (no more orderable) .0/R6.10.Compaq manufacturer made modifications in Bios of the models listed above in order to take into account specificities of the keyboard of the AlcatelLucent 4059 application.or buy only the Alcatel-Lucent 4059 application to install it on a PC of the same model as those abovebought in the trade. Alcatel-Lucent ensures the Technical Support. the Hewlett Packard .2 Gb 4058 migration 4059 MAC/BLF/MGT Pentium 400 Pentium 400 128 Mb Windows 95 Windows NT4 256 Mb Windows 2000 1Gb Windows XP-SP2 4 Gb 4 Gb Note : • The operation of. Business Partners can: . Passing on and copying of this document. attendant training should be discussed with the customer.1x Items to be ordered: • Migration Package (including Multimedia Keyboard) • PC & OS upgrade if necessary From 4058 to 4059 No migration is available from 4812 BLF to 4059 BLF related service.4 Related services When installing a 4059. hp VL400 . hp VL410 (no more orderable) . 10.1.Compaq EVO D510 SFF/CMT (no more orderable) .1 Configured by ACTIS (PC4) Configured by ACTIS (PC4) 4058/4812 Pentium 133 32Mb 1. In both cases.1/R6. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.0. .hp dc7600/7700/7800 (orderable) Note: hp dc7900 new serie will be available from December 2008 . Alcatel-Lucent © version : 24/10/08 May 2005 54/72 ref: 8AL020033175TCARA 10 All rights reserved.hp VL Series 8 (VLi8).1.hp dc7100 (no more orderable) .1. . and the technical support for. the Alcatel-Lucent 4059 is guaranteed only on the following types of PC: . 0 : My Teamwork application Unified Communication R4.0 compliant platforms (server side) Technical communication TCxxx describes the Compliant platforms (server side) with OmniTouch UC R5.3 No No Linux Red Hat 9.0 Yes for My Phone application only Windows 2003 Professional/Server Yes for My Phone application only Linux Red Hat Linux Red Hat 7.0 compliant platforms (server side) Technical communication TC0638 describes the Compliant platforms (server side) with OmniTouch UC R3.1 compliant platforms (server side) Technical communication TC0790 describes the Compliant platforms (server side) with OmniTouch UC R4.2. My Messaging and My Phone applications Unified Communication R4.2 OMNITOUCH UNIFIED COMMUNICATIONS HARDWARE AND SOFTWARE COMPATIBILITY Get more details in OmniTouch UC Feature List R3. R4 and R5 (“HW & SW requirements” tab). 10.0 : My Teamwork application Unified Communication R4. 10.0.1 10.2. .2.10.0 Linux Red Hat Enterprise ES v4 (*) Linux Red Hat 9.0: My Assistant.2 OmniTouch Unified Communication 4. My Messaging and My Phone applications Unified Communication R4.0.4 OS server compatibility Windows 2000 Professional/Server Unified Communication R3. My Messaging and My Phone applications Unified Communication R3.1: My Assistant.3 OmniTouch Unified Communications 5.1 OmniTouch Unified Communication 3.0: My Assistant. Passing on and copying of this document. 10. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.2.0 & R5.1 : My Teamwork application Unified Communications R5.0 Linux Red Hat Enterprise ES v4 (*) Linux Red Hat Enterprise ES v4 Linux Red Hat Enterprise ES v4 (*) Yes for My Phone application only Yes for My Phone application only No No Yes for My Phone application only Yes for My Phone application only No No No No Alcatel-Lucent © version : 24/10/08 May 2005 55/72 ref: 8AL020033175TCARA 10 All rights reserved.0 & 4. To check that your OmniTouch UC server is a Red Hat Enterprise Linux 4. . Passing on and copying of this document. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. Alcatel-Lucent © version : 24/10/08 May 2005 56/72 ref: 8AL020033175TCARA 10 All rights reserved.redhat.0 ES certified platform.com/hwcert .Unified Communications R5. Get more details in OmniTouch UC Feature Lists (“HW & SW requirements” tab). use the Red Hat Hardware Catalogue (a database containing certified and compatible hardware for Red Hat products) at following URL: http://bugzilla.1 No No Linux Red Hat Enterprise ES v4 (*) (*) Hardware agnostic. 2.0.3 under Debian GNU/Linux OS Domino R7 & R8 / Exchange 2000 & 2003 / IMail R8.x. R6 R5. .0 Voice Mail 4635 Voice Mail 4645 Exchange 2000 and 2003 Domino R5.2 (*) Refer to the latest Technical Release Notes documents for the version(s) that must be used.2 Unified Communication R4. R6 & R7 / Exchange R5.0 & R4.2.1 Exchange 2000 and 2003 Domino R7 and R8 R5.3 Debian GNU/Linux OS Domino R6 & R7 / Exchange 2000 & 2003 / IMail R8.2 Unified Communications R5.10.2. R7(*) qmail 1.1. My Messaging and My Phone applications Exchange 2000 and 2003 Domino R5. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.x.1. 10.2.x (*) >=OXE R5.x (*) >=OXE R5.1.0.0.2 Unified Communications R5.2.x 2000 & 2003 / Domino R5. qmail 1. R6 and GroupWise R6. qmail 1. GroupWise R6.0.x.0: My Assistant. GroupWise R6.0.x (*) >=OXE R5.0. My Messaging and My Phone applications Mail Server IBM Lotus Domino Mail Server IMAP4 Domino R5 & R6 / Exchange 2000 & 2003 / IMail R8. Get more details in OmniTouch UC Feature Lists (“HW & SW requirements” tab).1.3 under Debian GNU/Linux OS >=OXE R5. GroupWise R6.1: My Assistant.0 Exchange 2000 and 2003 Domino R6 and R7 R5. (*) IMail R8.3 under And 5.3 OMNITOUCH MY TEAMWORK HARDWARE AND SOFTWARE COMPATIBILITY Compliant platforms (server side) Windows 2000 Professional/Server My Teamwork standalone application No Windows 2003 Professional/Server No Linux Red Hat Linux Red Hat Enterprise ES v4 Alcatel-Lucent © version : 24/10/08 May 2005 57/72 ref: 8AL020033175TCARA 10 All rights reserved.x.5 Mail Servers OS and 46x5 version compatibility Mail Server Microsoft Exchange Unified Communication R3. Passing on and copying of this document. 5 OMNITOUCH FAX SERVER Compliant platforms Linux Red Hat Omnitouch Fax Server R5.0 supports Windows 95/98/ME/XP(SP2)/ NT/NT WS/2000.1.x No/No/No No/No/No Windows XP No No Windows NT 4 Server (Note 2) Yes (SP 6 minimum) No Windows 2000 Server Yes (SP 4 minimum) Yes (SP 4 minimum) Windows 2003 Server No Yes Note 2: Does not work with Windows NT Workstation or Windows 2000 Pro.2 No Windows 2003 Professional/Server No Linux Red Hat Linux Red Hat Enterprise ES v4 Linux Red Hat Enterprise ES v4 Linux Red Hat Enterprise ES v4 AMDS R5.4 OMNITOUCH AUTOMATED MESSAGE DELIVERY SYSTEM (AMDS) HARDWARE AND SOFTWARE COMPATIBILITY OS server compatibility Windows 2000 Professional/Server AMDS R3.x TAPI PREMIUM server R3. 32 bits (not 64 bits ) 10.6.3 Linux RHES 4. Passing on and copying of this document. Remark: On PC client side. TAPI Server R3.0 No No AMDS R5.0 Linux Red Hat Enterprise ES v4 Omnitouch Fax Server R5.2. . use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. Alcatel-Lucent © version : 24/10/08 May 2005 58/72 ref: 8AL020033175TCARA 10 All rights reserved.1 No No 10.10.6 ALCATEL-LUCENT TAPI PREMIUM SERVER Windows compatibility (Server) Windows 95/98/ME TAPI PREMIUM server R3. 1GB RAM with 200 MB free Disk space. Passing on and copying of this document. t 8 t 9 / W V/ SV ro S Ser Ha Ha Ha P 03 4 S 00 ed ed ed NT n 20 XP 20 ux R ux R ux R n in n in i i i W W W W L Lin Lin O S Compatibility TSAPI Premium Server √ √ √ √ √ √ √ √ √ √ √ √ √ √ √(1) √ √ √ √ √ √ available soon ∃÷ .8 XML API (MY WEB SERVICES) : OS COMPATIBILITY SERVER (SERVER) Windows NT 4 workstation/ Server No Windows 95/98/Me API framework R2.2 0 . Pentium IV 2GHz.x R4.1 √ : available Not available √ √ √ √ .1 .3. 10.x API framework R5.x R5.7 ALCATEL-LUCENT TSAPI PREMIUM SERVER OS compatibility (Server) Version TSAPI R3.1 R 5.3.1 the minimum hardware requirements are as follows: Pentium IV 2GHz.x API framework R3.x) No/No/No No No No/No/No No No Alcatel-Lucent © version : 24/10/08 May 2005 59/72 ref: 8AL020033175TCARA 10 All rights reserved.0 . . 1GB RAM with 200 MB free Disk space.1 1.3.0) Yes (Red-Hat ES 4.10.x R6. .3) Yes (Red-Hat Es 4.x R 3.11 R 6.0.2. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.1 Note: For R6.x Windows XP Windows 2000 / 2003 No / Yes (SP1) No / Yes (SP1) No / Yes (SP1) Linux No/No/No No Yes (Red-Hat 7. R2 R3 R5 R5 R6 OmniPCX 4400 compatibility √ √ √ √ √ √ √ √ √ √ √ √ 6 P4 SP T S T 3 S 1 r S W P ve t 7.2 .8 R 4.0. 2 Minimum configuration 4635H Release 4 Release 4 & VPIM RAM size 32 MB 64 MB 64 MB (to support VPIM and /or IMAP4) Disk 1.1 Boards versus release compatibility 4635H OmniPCX Enterprise Release R5.1. ALCATEL-LUCENT OMNIMESSAGE APPLICATION 11.1/R6. • 6 GB hard disks are fully supported from R3.16 GB disk drives.0 SPA3 MSBI VPM 35 with 64 MB from 4.1/R6.0/R8.0.1.0 / R6. Passing on and copying of this document.2 OmniPCX Enterprise Release R6.4 to 5.0.4 GB IDE (Note 1) 2.2.4 GB IDE (Note 1) 1.0.0.1 ALCATEL-LUCENT 4635H HARDWARE AND SOFTWARE COMPATIBILITY 11.6 Yes Yes Yes Yes Yes Yes 11.z were shipped with 2.1/R8.3 onwards (voice storage capacity is unchanged). . Note 1: Product limits on number of languages and capacity Alcatel-Lucent © version : 24/10/08 May 2005 60/72 ref: 8AL020033175TCARA 10 All rights reserved.11.2/R7.1.1 / R5. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.0/R7.1 / R5.1/R9.3.16 GB Release 5 • Most systems from R1.1. 4 Recommendation and requirement Recommendation is to migrate toward Alcatel-Lucent 4635H R4. .1. • 11.3 Migration memo 4635H To 4635 H-2 release 4.0 minimum • VPCPU replacement with VPM35 • INT1 replacement with INTOF (see remarks) • MSB replacement with MSBI if more than one disk • SCSI disks replacement with ATB2 or ATB3I connector • Disk conversion (a VPCPU-1 board is needed as tool for this conversion) • VPCPU replacement with VPM35 • INT1 replacement with INTOF (see notes) • MSBI board could be required depending on the number of original system disks From 4635H release 1. Alcatel-Lucent © version : 24/10/08 May 2005 61/72 ref: 8AL020033175TCARA 10 All rights reserved. Mandatory replacement of INT1 with INTOF or moving the 4635 to the main crystal is required. regardless of the number of ports. Alcatel-Lucent 4635 release 2 needs 32 Mb RAM.1.1.x From 4635H-1 release 1. Passing on and copying of this document. shipped since March 2002.x Notes: • VPM35 cannot be used to upgrade existing 4635H systems using INT1 boards.11. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. 0.4 to 5. .2 ALCATEL-LUCENT 4635J HARDWARE AND SOFTWARE COMPATIBILITY 11.1/ R5.0/R7.1 OmniPCX Enterprise Releases R6.1 VPS35 with 32 MB RAM 8 port VPU 5 board From 4.1/R5.2 OmniPCX Enterprise Releases R6.3.0 From 5.2.0.0 Yes Yes No No Yes Yes Yes Yes 16 ports VPU5 Yes Yes Yes Yes 11. Alcatel-Lucent © version : 24/10/08 May 2005 62/72 ref: 8AL020033175TCARA 10 All rights reserved.16 GB IDE disk drives. memory expansion from 16 MB to 32 MB minimum.2 OmniPCX Enterprise Release R7. Passing on and copying of this document.0 / R6.16 GB • • 11. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.3 onwards (voice capacity is unchanged).11.0 From 4. R1 to R4.1.1.3.2 Minimum configuration 4635J RAM size Disk Release 4 32 MB 64 MB (to support VPIM and /or IMAP4) 1.1 Boards versus release compatibility 4635J Releases OmniPCX Enterprise Releases R5.5 to 5.4 GB Release 5 2.3.3 Migration Most systems were shipped with 2.2.1 to 5.0.1/R6. 6 GB hard disks are fully supported from 3.1.0.2. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. Specification of PC server 4 in ‘98 is not the same as in ’00.5 Recommended client PC configuration RAM size CPU Pentium 133 MHz Windows 95/98 32 MB WNT4 Workstation 64 MB Disk space Visual Messenger 50 MB Alcatel-Lucent © version : 24/10/08 May 2005 63/72 ref: 8AL020033175TCARA 10 All rights reserved.008 01 onwards.3 VISUAL MESSENGER HARDWARE AND SOFTWARE COMPATIBILITY 11.1 Server SW compatibility Windows NT 4 workstation Access Server Yes (SP4 min.) Windows NT 4 server Yes (SP4 min. Passing on and copying of this document.3.11.6/5.2 Client SW compatibility Windows 95/98 Visual Messenger Yes Windows NT 4 workstation Yes Windows 2000 Yes (*) Windows ME No Windows XP Yes (*) Available from Visual Messenger R2.) Windows 2000 Pro Yes (SP3) Windows 2000 Server Yes (SP3) Windows XP No 11.3.4 Recommended server PC configuration Alcatel-Lucent server to be configured on new order (Note 1) Server Pack 1 Win-NT4 w/s EN Server Pack 1 Win-NT4 w/s EN CPU Access Server for less than 1000 users Access Server for more than 1000 users Pentium III 300 MHz Pentium III 500 MHz RAM size Disk space 2 GB 4 GB 128 MB 256 MB Note 1: Specification of Alcatel-Lucent server pack or PC platform is subject to evolution to match standard of PC market. .0 Netscape NA Note 1: Outlook XP to be defined. 11. 11.3.3.3. 11.3 Application SW compatibility Internet Explorer NA 4980 Visual Messenger R2 min Outlook 97/98/2000/200 2 (XP) (Note 1) Notes 4. 64/72 ref: 8AL020033175TCARA 10 Alcatel-Lucent © version : 24/10/08 May 2005 All rights reserved. Video Hardware allowing 1024x768 in 16 M colors (4 Mbytes memory or more).7 or higher or Internet Explorer R5 or higher 19" recommended - Operating system CD-ROM and floppy disk Video hardware Network card Display Internet Browser - Administration client configuration requirements Administration client installed on another PC than the server is recommended for better performance.4 Ghz or higher 640 MB 18 GB Configured by ACTIS Configured by ACTIS Medium range server High range server Raid 5 OS Windows Server 1. Hardware: CPU Speed 766 MHz or more.0 or Internet Explorer 6. Passing on and copying of this document.12.2 Common requirements Win 2000 professional or Server SP4 minimum Win XP SP1 or Win 2003 Mandatory 4 MB –1024 X768 16 Million colors Ethernet 10/100bT 17" minimum Netscape Communicator R4. Win 2003 WEB browser: Netscape Communicator 7. . Non-dedicated PC. CD-ROM drive.1 OMNIVISTA 4760 R3.1 Server configuration requirements CPU speed (Intel or AMD) Recommended Alcatel-Lucent platform Number of subscribers Less than 250 subscribers /one node / IP connection/ Accounting and config only Up to 5000 subscribers From 5001 subscribers RAM size Disk size Notes Non-dedicated server 1. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.5 GB 45 GB 12.4 Ghz or higher 512 MB 18 GB Configured by ACTIS For small capacity Dedicated server Dedicated server 2 Ghz or higher Dual processor 2. 384 Mbytes RAM.1.0 12.0. 3 GB hard disk.1. • • • - Operating system: Win 2000 SP4 professional or Server / Windows XP SP1. OMNIVISTA 4760 HARDWARE AND SOFTWARE COMPATIBILITIES 12. 17 or 19 inch screen. 1 Alcatel-Lucent © version : 24/10/08 May 2005 65/72 ref: 8AL020033175TCARA 10 All rights reserved.66 GHz/RAM 1 Go/HD 40 Go) for client and a server Pack 3 (Xeon 3GHz/RAM 2Go/HD 216Go for the server) 12. Web server.000-20.) on the same PC is possible.1 defines a PC Pack 4 (Celeron D330-2. etc. Non dedicated server (1) Dedicated server (2) (1) Combined use with other applications (such as Office applications. DVD is recommended. (2) Domain controller functions.0 and above Internet browsers Internet Explorer version 6. .1 Minimum hardware configuration: Model Client Server small capacity < 250. 16 M color NTFS to be able to install Netscape LDAP server Netscape version 7.000 2 GHz 5.2 Minimum hardware configuration: same as OmniVista 4760 R3. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.000 Dual 2. MS Word.15 K rpm .0 Disk/CD-ROM Compatibility Mandatory.4 GHz 1. 1 node. Excel.15 K rpm .2 OMNIVISTA 4760 R3. Account/Config Server medium capacity Server high capacity Server very high capacity From 20. but the PC should not be a server for other applications.4 GHz 17" (19" recommended) 45 GB .5.3 OMNIVISTA 4760 R3. Passing on and copying of this document. IP connection.RAID5 with 128 KB cache memory 2 GB Hard disk RAM Graphic board Partition 3 GB 18 GB 18 GB 384 MB 512 MB 640 MB VRAM: 4 MB supporting 1024x768 resolution. delivered with the OS must not be installed Nota: ACTIS 9.12.RAID5 with 128 KB cache memory 1.5 GB 72 GB .0 and above Mozilla Firefox R1.000 Dual 3 GHz Capacity (users) Processor Monitor 766 MHz 250 . etc. except on FTP server. 12. Mozilla.000 2.0/R4.4 GHz Server high capacity > 5.0 and above.5.0 Mandatory. 16 M color NTFS to be able to install Netscape LDAP server Internet Explorer version 6. 16 M color NTFS to be able to install Netscape LDAP server Internet Explorer version 6.5 OMNIVISTA 4760 R4.000 2. Alcatel-Lucent © version : 24/10/08 May 2005 66/72 ref: 8AL020033175TCARA 10 All rights reserved. Firefox R1.5. DVD is recommended. .1 Minimum hardware configuration: Model Capacity (users) Processor Monitor 766 MHz Client Server small capacity < 250 Server medium capacity 250 . Passing on and copying of this document.0 and above.0 Mandatory. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.15 K rpm RAID5 with 128 KB cache memory 2 GB Hard disk 3 GB 18 GB 18 GB RAM Graphic board PFartition Internet browsers Disk/CD-ROM 384 MB 512 MB 1 GB VRAM: 4 MB supporting 1024x768 resolution.2 Minimum hardware configuration: Model Capacity (users) Processor Monitor 1G Hz Client Server small capacity Same as Medium Same as Medium Server medium capacity 1 .4 GHz Server high capacity > 5. Mozilla.4 OMNIVISTA 4760 R4.000 Dual 3 GHz 17" (19" recommended) 72 GB . DVD is recommended. Firefox R1.15 K rpm RAID5 with 512 KB cache memory 2 GB Hard disk 40 GB Same as Medium 40 GB RAM Graphic board Partition Internet browsers Disk/CD-ROM 1 GB Same as Medium 1 GB VRAM: 4 MB supporting 1024x768 resolution. 12.000 Dual 3 GHz 2 GHz 17" (19" recommended) 72 GB . 5 Simple-Swap SATA HDD RAID1 Mouse Rack power cable .2 HDDs required 4365CTO Dual Core Xeon CD-RW/DVD Combo V Ultrabay Enhanced 2.2 Software compatibilities Product line delivered with BiCS R1.Black USB Dual-Core Intel Xeon 3050 (2. 2MB L2) 1GB DDR2 667 SDRAM DIMM Memory System Documentation and Software-UK English System Packaging .8m.2.Cabled and Setup RAID 1 .13GHz/1066MHz FSB. C13 to IEC 320-C14 (WW) 2. Passing on and copying of this document. .0 13. 10A/230V. C13 to CEE7-VII (Europe) IBM 2 Button Optical Wheel Mouse .8m.2 Alcatel-Lucent © version : 24/10/08 May 2005 67/72 ref: 8AL020033175TCARA 10 All rights reserved.Primary Array (SATA) .0 are: OXE R8.EMEA Simple Swap SATA RAID Kit x3250 System Planar IBM PREFERRED PRO KEYBOARD .13GHz 4G-RAM SS SATA 2x160GB 160GB 7200 RPM 3. 100-240V.13.1. BUSINESS INTEGRATED COMMUNICATION SERVER ( BICS ) 13.1 BUSINESS INTEGRATED COMMUNICATION SERVER R1.5 BIOS GBM Front Bezel Internal RAID .0 OmniVista 4760 R4. type Description Qty OS Customer provided and installed Unknown or not required Rack Kit CPU Retention Module Base Hardware 3.USB 1 1 1 1 1 1 2 1 1 1 1 1 2 1 1 1 1 4 1 1 1 1 13.1.5 DASD cage SATA FILLER 3.1 Server configuration requirement BiCS is devivered on a pre integrated PC ( BTCO ) PC is a IBM’s eServer x3250 ( Mabolas ) Config. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. 1 OTUC R5. .2 BUSINESS INTEGRATED COMMUNICATION SERVER R2.0 OmniVista 4760 R5.1 Server configuration requirement BiCS is devivered on a pre integrated PC ( BTCO ) PC is a IBM’s eServer x3250 M2 ( Maolin ) Config. type Part number Description Qty 4194CTO_43W5107 4194CTO_43W5108 4194CTO_32P8873 4194CTO_25P2853 4194CTO_39M4527 4194CTO_39Y5533 4194CTO_02R1750 4194CTO_02R8716 4194CTO_42C1127 4194CTO_43W5074 4194CTO_43W5073 4194CTO_39Y6558 4194CTO_41Y2730 4194CTO_39R8888 4194CTO_43W5077 4194CTO_43W8263 4194CTO_44R5766 4194CTO_43W5071 4194CTO_43W5082 4194CTO_43W5079 4194CTO_44T2004 BICS DC E3110 8GB 2x250GB Heatsink Retention Module x3250 M2 Front Bezel Internal SATA RAID .5" DASD cage Base Hardware BIOS GBM 2.Primary Array (SATA) .2.2.0.2 Software compatibilities Product line delivered with BiCS R2.0 are: OXE R9. 10A/230V.8m. Passing on and copying of this document. C13 to CEE7-VII (Europe) 2GB DDR2 667 SDRAM DIMM Memory RAID 1 .5 Alcatel-Lucent © version : 24/10/08 May 2005 68/72 ref: 8AL020033175TCARA 10 All rights reserved.- OTCC R7. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.2 HDDs required Hot-Swap SAS/SATA Kit 3.5" UltraSlim Enhanced Multi-Burner Dual-Core Intel Xeon E3110 (3.5" Hot-Swap SATA II Rack power cable .8m.0 13. 6MB L2) x3250 M2 System Planar System Documentation and Software-UK English System Packaging .00GHz/1333MHz FSB.Cabled and Setup by IBM Unknown or not required 250GB 7200 RPM 3.0 OTCC R8.0 with DMS 1. C13 to IEC 320-C14 (WW) OS Customer provided and installed Rack Kit 3.0.2.WW Riser assembly PCI-E 1 1 1 1 2 1 1 1 1 1 1 1 4 1 1 1 1 1 1 1 1 13. 100-240V.0 13. 0 up to Excel 2003 Use of Alcatel-Lucent PC platform is strongly recommended. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. OMNITOUCH CONTACT CENTER SUITE OPERATING SYSTEM AND HARDWARE COMPATIBILITIES 14.1/R6.3 14.1 OmniTouch Contact Center Suite See table in section 4.1 OPERATING SYSTEM COMPATIBILIES 14.1 CCSUPERVISION R6.1.0/R6.2 OmniTouch Contact Center Premium Edition See table in section 4. Note 1: Characteristics of Alcatel-Lucent server pack or PC platform is subject to evolution to match standard of PC market.18. It is the Business Partner’s responsibility to check and to test the compatibility of CCSUPERVISION software on the target machine when using another PC platform.18. Alcatel-Lucent © version : 24/10/08 May 2005 69/72 ref: 8AL020033175TCARA 10 All rights reserved.1 and OFS fax server 5.2.3 14.2/R7.1 CCS Supervision CPU Min/rec CCSUPERVISION R6.6.1.0. Passing on and copying of this document. .- OTUC R5. Characteristics of PC server 4 in ’98 are not the same as in ’02.0 RAM size Min/rec 512 MB Disk space Alcatel-Lucent server to be configured on new order (note 1) PC platform 4 Pentium IV 2 Ghz Pentium IV 2 Ghz 20GB 1GB 40GB PC platform 4 PC configuration is defined for up to 300 agents and 25 objects per Excel sheet The following items are needed: • • • • • CD-ROM reader 1024x768 17 inch color monitor with small font (minimum) Keyboard and mouse 1 LAN interface board Excel 7.0/R8.4 14.2 HARDWARE COMPATIBILITY: MINIMUM PC REQUIREMENT 14. 1/R6. Passing on and copying of this document.see related chapter. It was formerly known as Call Center Manager (CCM). MS SQL server: The minimum server configuration is Pentium III 1 GHz / RAM: 512 MB / HD: 36 GB.4 CCA PC client (agent) requirements CPU CCA R6.1/R6.0 Pentium IV 2 Ghz 512 MB 100 MB available 144 GBytes - Xeon 3.2.4 Gigas 1GB PC platform 4 14.2/R7.4 Gigas RAM size Disk space Alcatel-Lucent recommended server See ACTIS 512 MB 1Mb available 1GB 144 GBytes See ACTIS 14. The server configuration is performed by Actis.0/R6.0.2.14.0. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization. the different functional servers have to be split on different hardware platforms.0\R6.0 / R6.6 Ccweb CCemail powered by genesys The minimum server configuration is Pentium III 1GHz / RAM: 1 GB / HD: 9 GB.2.1 CCS Server R6.2 CCS Server CPU Min RAM size Min Disk space Alcatel-Lucent server to be configured on new order CCS Server R6.0 Pentium IV 2 Ghz Xeon 3.0 Pentium IV 2 Ghz Pentium IV 2 Ghz RAM size 512 MB 512 MB Disk space 20Mb available 20Mb available 14.1/R7. Remark: If for security reasons a DMZ has to be created.0/R8.1 OmniPCX Enterprise CCA server R6.2. 14.2/R7.3 CCWallboard WBM is installed on CCS platform .0/R8. CPU OmniPCX Enterprise CCA server R6.0. .5 A4400 Call Center agent (CCA) server Alcatel-Lucent Call Center Agent Server was formerly known as the server counterpart of CCA.0/R8.2. Alcatel-Lucent © version : 24/10/08 May 2005 70/72 ref: 8AL020033175TCARA 10 All rights reserved.1 CCA R6. 7 CCemail PC platform requirement Two dedicated server platforms are used: • CCemail server: The minimum server configuration is Pentium III 1 GHz / RAM: 1 GB / HD: 9 GB The server configuration is performed by Actis R4. Alcatel-Lucent © version : 24/10/08 May 2005 71/72 ref: 8AL020033175TCARA 10 All rights reserved.2 • MS SQL server: The minimum server configuration is Pentium III 1 GHz / RAM: 512 MB / HD: 36 GB 14.9 Ccoutbound Platform requirements The minimum server configuration is Pentium IV 2GHz / 512 MB RAM / HD 40 GB. Passing on and copying of this document.2.8 Database requirement Data base MS SQL MS SQL 7 SP2 or MS SQL 2000 standard edition 14. . use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.2.14.2. a F4.0 Maintenance release F2.301.2 R7.01 R9.0 R7.24.e G1.503. . Passing on and copying of this document.30 F3.1 R6.24 End of document Alcatel-Lucent © version : 24/10/08 May 2005 72/72 ref: 8AL020033175TCARA 10 All rights reserved.301.21.0/R8.401.f G1.9 H1.1.b F5.0 R8.502.1 ACTUAL OMNIPCX ENTERPRISE /4400 RELEASED SOFTWARE RELEASES As of the 7th January 2008.401.15.36. APPENDIX 15. the following releases are available: Commercial release R6. use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.6.1 R8.302.
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