Set Up and Frequently Asked QuestionsThis document provides instructions to set up student accounts in iLearning. Also included are general systems guidelines and frequently asked questions (at the end of the document). The document is categorized as follows: 1. Technical Setup and Troubleshooting 2. Creating Student Accounts in Oracle iLearning 3. Assigning Curriculum to Students 4. Changing Student Passwords 5. Running Reports 6. Frequently Asked Questions (FAQs) 1. Technical Setup and Troubleshooting Use iLearning on a T1 line. Slower access upstream or downstream may cause performance issues with the curriculum and quizzes/exams. What is needed to access Oracle iLearning: a. b. c. d. Internet Explorer 6 or higher (IE6) with Java enabled – Javascript must be enabled (the default setting for IE) Latest version of Adobe Flash Player Latest version of Adobe Acrobat Reader Browser settings i. Caching Option turned off (for Microsoft users only) ii. Cookies must be enabled iii. Pop-ups must be allowed - not blocked a. Internet Explorer 6 or higher (IE6) with Java enabled Your browser must be Java enabled – Javascript must be enabled. Go to http://www-306.ibm.com/software/awdtools/netrexx/samples/scribble.html If you can scribble with your mouse after clicking on the grey area that is provided on the site, then your browser can support Java. If you don’t see the grey area, then you will need to download the latest version of Java Runtime Environment (JRE) from Sun at http://www.java.com/en/download/manual.jsp. You can also verify if Java is installed on your machine from this link. b. Latest version of Adobe Flash Player The course content requires the free Adobe Flash Player. To download the most recent version of Adobe Flash Player, go to http://www.adobe.com/ Important directions for installing Flash Player can be found at http://www.adobe.com/go/tn_19166 c. Latest version of Adobe Acrobat Reader The course content requires the free Adobe Flash Player. To download the most recent version of the free Adobe Acrobat Reader, go to http://www.adobe.com/ 1 Having this caching option on can cause problems with student logins. Go to sub-heading “Content Related Issues" click on “System Requirements." 2. you will create your own student accounts in Oracle iLearning. Creating Student Accounts in Oracle iLearning As an Academy Instructor. Browser settings Caching Option – If your school network is running on Microsoft. clear browser’s cache. Users. The content tab is the initial page that displays. Once in iLearning. You may also go to http://www. 5. After clicking on the Users tab.oracle. Additionally. then ask your network admin to turn off the caching option. Click on the school organization name to display the property links for the object. 2. your school organization name will appear on the left of the screen. delete cookies. turn off pop-up blocking tools. 2 . 3. Click on the school organization name to display the property links for the object. (a) To Create New Student Accounts 1. You will not see anything listed.com/education/oukc/support/newcustomer_faqs. and Reports.html#content for reference. eCommerce. At the top right. you will see four tabs: Content (default). click on Admin tab (top right) to access your Admin privileges.d. 4. Click on the Users tab. Log into Oracle iLearning through your Oracle Academy webpage instructor account. click OK to confirm the delete. 1. realize that the accounts are being deleted in the background. Click on Users. Click on the Users link. 7. Progress is not indicated in iLearning for this action. However. If this is correct. Then click on the Delete button at the top right of the list. Once you click on the Users link. For most new instructors. there will NOT be any student accounts in the users profile. (b) Delete Old Student Accounts First Renewal instructors should delete ALL old student accounts for your school organization before you add any new accounts. 3. 1. this is different from Users tab you previously clicked. To delete accounts. Accounts cannot be reset. Select the check box in front of the student account in the list. you will be able to add new users. 3 . 2. Click on the "Add User" button to start creating your student accounts. 2. Refresh your browser in between each set of deletions.6.. We recommend that you select 2-3 student accounts at a time as this process can take a few minutes. They must be deleted to erase their history in the system. (c) Adding New Student Accounts 1. DO NOT use actual names for student accounts. b. Examples are: i. Netherlands – nl_rtp_sql01_s01 4 . Student 1. UK – uk_nescot_sql01_s01. Last Name. …25. First Name “User” (first name "User" will be the same for all users) ii. schools: The format for student accounts is: Country Acronym + State Acronym underscore School Acronym underscore sql01 (SQL Zero 1 or 2 depending on the number of sections you are teaching) underscore s01 (S Zero One – this will indicate the student number for accounts). Confirm Password and Email Address. Last Name 1 (or a number indicating the student number in the accounts.Click on the “Add User” button to create student accounts. Mandatory fields that require to be filled in are: First Name. Username. Password. Do not use real student names for the user names in the Oracle Academy student accounts. Use the following username formats instead of real student names: i. b. usva_jhs_plsql01_s01 PL/SQL course.S.S. China – cn_ndvtc_sql01_s01 v. usva_jhs_sql01_s01: This is student 1 for SQL for Jerome High School in Virginia. usva_jhs_sql01_s03 This is student 3. Username a. iii. United States. The format for non-U. Romania – ro_cntv_sql01_s01 iv.4.3. 26. You will see a blue asterisk * to the left of each required field. Per Oracle Academy Terms and Conditions. 3. student accounts is: Country Abbreviation underscore School Abbreviation underscore sql01 (SQL Zero 1 or 2 depending on the number of sections you are teaching) underscore s01 (S Zero One – this will indicate the student number for the account). uk_btc_sql01_s01 iii. 2. 2. Non-US Schools i. ii. U. a. Examples are: ii.) 4. etc. Click the Ok button at the right to complete the assignment of your name as the account manager. India – in_dps_sql01_s01 vii. Click on the flashlight (torch) to assign yourself as the manager. d. 5 . and 1 letter. a. It is not a required field. You CANNOT type in the manager name. You MUST assign yourself as the manger of each student account. Students will be asked to reset the password upon first login. e. Click the Go button. If you don't see a new window open. Not used. 7. Egypt – eg_zps_sql01_s02 viii. The password you assign and type in must have a minimum of 8 characters. You can fill in the same email address for all students. c. you must search for it. Manager a. Once you click on the flashlight icon. you will need to do this. DO NOT use any real student e-mail addresses in the field. Select your name by clicking the radio button at the left. Type in a dummy email address (ex: user1@oa. Email a. but if you want to obtain access to how your students performed for quizzes/tests. b.You must type in a password for all accounts and confirm it by typing it again. After clicking on the flashlight. Click on the Flashlight icon to search for the manager. Enter your username. but required. b. you will see another window open. Hong Kong – hk_ccsc_sql01_s01 5. 6.edu). make sure all pop-up blocking software on your PC is disabled. h. a window will open prompting you to enter your name. f. Password . with a minimum of 1 number. g.vi. etc. 3. For example. 3. Academy_Manager .8. or you can select no expiration.Leave blank For U. IN = India. 10.Leave blank for students Cadre .) 15. Allow Update . State a. Preferred Language . PLS08 (PLS zero 8 for Database Programming with PL/SQL) or c. (All accounts will be deleted at the end of August. CNS08 (CNS Zero 8 for Chinese Language Database Design and Programming with SQL) 6 .Type in one of the following curriculum codes: a. 16. 14. leave blank. 13. unless Chinese schools (which should select simplified Chinese) 17.Leave blank for students Job_Role .Your school organization name should automatically appear. 2. 5. 6.student (all lowercase) School Name . b. 4. RO = Romania. 9. 12. Assigning Curriculum to Students 1. Country Enter your 2-letter country abbreviation. Account Expires a.S. SQS08 (SQS zero 8 for Database Design and Programming with SQL) b. 11. allowing your students to change their password in the user profile.Configurable Attributes will determine what course curriculum students will be able to access.Leave blank. Address .Leave blank City .enter the two-letter abbreviation for your state (MANDATORY for US) For schools outside the U. US = United States. schools -. Zip Code .Default is checked.. Organization .S.Full Name of your school Year .Leave blank. Internal User .Default is checked. You can select a date if you want by clicking on the calendar button as to when the accounts will expire and students will no longer have access to Oracle iLearning. Configurable Attributes . Year B and Year C . the curriculum will not appear for your students. if iLearning tells you that the student account name is already in use. For student accounts.i. SQS08 = DD/SQL course PLS08 = PL/SQL course 7. ii. you will not have to retype all the information again for the second user. au_sshs_sql01_s01 becomes au_sshsmj_sql01_s01 4. b. Click on your school organization at the left. If you use a lowercase letter. Follow the Administrative steps described in the previous section to display a list of all your students. school abbreviation "sshs" becomes "sshsmj" (for teacher initials Mary Jones). when you have finished typing in all the information for the first account. 3. You will only have to modify the last name. students change their passwords and forget them. Under the Users Tab: 2. This will speed up account creation. username and e-mail. otherwise students will NOT have access to any course. these must be blank. You must type in the correct code in order for the student to access the correct Oracle Academy curriculum. 8.Leave these fields blank. This way. Save or "Save and Add Another" a. Then Click on the Users link. For student accounts. If you are creating several student accounts. 1. c. When you click Save at the bottom of the page. One of the above codes MUST be in the Year field. For example. click on “Save and Add Another” button at the bottom. Changing Student Passwords How to access and edit student passwords in Oracle iLearning Over time. please add your initials to the school abbreviation for all of your student accounts. 7 . Note that the letters of the curriculum code are UPPERCASE. Users. eCommerce. and contain at least one number and one letter. and Reports will be at the top. c. Running Reports In Oracle iLearning there are two types of reports instructors can access to see student quiz and exam scores. Click on the Reports tab to view reports. The four tabs: Content. 8 . the applicable student profile will open. Click on the Edit icon to change the password for a student. Admin Reports a. Return to the Admin page by clicking on the Admin link or icon located at the bottom or top of any non-admin page. Remember that passwords must be at least 8 characters in length. Click on the Reports tab. 2. b.When you click on the Edit icon (pencil). 5. Admin Reports Manager Reports 1. 1. Change the password by typing in the new password and confirming the password by typing it again. Then click the Update button to confirm the changes. i. 2. When a report is saved from Oracle iLearning it is saved with a txt filename extension. The school organization name MUST be entered exactly the same as it appears in iLearning. make sure your username (firstname. You will NOT see this tab if you do not declare yourself the Manager of your student accounts. 9 . Do not include underscores when typing the school organization name.lastname) is in the “Manager Field. click on the Reports sub-menu option to view the reports. If you are off by one character. You can save any report data by selecting the save button instead of the run button.For Save” and open the saved filed using Microsoft Excel. Click on the Manager tab when you log into Oracle iLearning. Manager Reports (Available only in English) a. Click on the Run icon to execute reports e. After clicking on the Manager tab. Users tab if you are unsure of the exact spelling of the name. In most reports. h. f. g. If you just created your first user. The ADMIN reports show quizzes and exams for your entire class. b. Each report requires specific parameters to be entered before execution. Select the template “Comma Separated List . d.) To access the Manager Reports: c. and multiple exams. Please note that a report can take several minutes to run as it is reporting on multiple students.d. You will only see these reports if you classified yourself as the manager of your student accounts. you may not see the Manager tab until you log out of iLearning and log in again. multiple quizzes. In the student user profile. Scroll down and Click on Run icon (glasses) to execute and view the report of your choice. the report will not display any data. you will be prompted for your school organization name. You can see your school organization name in your student accounts or at the left side of the screen under the Admin. Click on this tab to access the manager reports.” (See instructions described earlier in this document. All iLearning parameters are case sensitive. g. f. These reports will provide you with information on all of the assessments and curriculum your students have completed as well as their performance on each assessment. Click on the execute icon in the “Execute For” column for the applicable user to view his/her data.Click on the Reports sub-tab to view the reports. Click on the Run icon to execute reports on individual users. e. Click on the Run icon to execute reports. 10 . 4.com). At the left. you will be on the Oracle Academy website teacher pages. Enter your user name and current iLearning password.com 2. How do I access Oracle iLearning? a. Instructors: To log in to your Oracle Academy account: 1. Go to: http://academy. 5. Go to "Are you an existing Academy member? Click here" and type your user name (login name) and password. Once logged in. * Please note that your user name is the same for the Oracle Academy and Oracle iLearning. 7. click on the "Member login" link. 8. you will be on the Curriculum Pages for Oracle iLearning and can access your curriculum materials. If you have forgotten your password. type in your user name (login name) and type a few letters in the password field. you can always access the Oracle iLearning site directly. use the area called "Forgotten Sign In and/or Password" on the same page and you will receive your password via e-mail. b. To log in to your Oracle iLearning Account to access your curriculum materials: 6. Go to the Oracle Academy website (http://academy." 3. Frequently Asked Questions (FAQs) 1.oracle. At the top right. Click the "Login" button. click on the iLearning Sign In. 11 . Once logged in. 6. At the upper right. Follow the directions and a password will be mailed to the e-mail address contained in your iLearning Profile. click on "Introduction to Computer Science. Direct Login for Oracle iLearning If you have any problems.Click on the icon under the Execute For icon with the corresponding user to view his/her data. but your passwords may be different. If you have forgotten your iLearning password.oracle. Make sure your browser is Java enabled. At the right. 5. The quizzes do not appear when my students try to take them. 7. Click login. click on the "Student Sign In" link.1. When a teacher or student completes an iLearning course offering. the entire history of that student (such as quiz or exam scores) will also be deleted. “PLS” must be uppercase. The quizzes and exams require pop-ups to display properly. Instructors need to input the correct curriculum code in the Year field of each student account. 2. Also be sure that pop-up blocking software is disabled. The “SQS” must be uppercase. the code is: PLS08 (PLS Zero 8). Click on the Self-Paced tab to access the course offering from the listing of offerings. The curriculum was there but now it has disappeared. 3. If you delete the account. Oracle iLearning is not certified on the Mac environment. Type your user name and password. My students do not see the curriculum when they log into Oracle iLearning. 5. 4. the code is: SQS08 (SQS Zero 8). At the left.com 3. Can I access Oracle iLearning through a Macintosh computer? No. Some of the curriculum features will not function properly. the history is also deleted and cannot be recovered. On the right. even though you logged in through the link labeled "Student Sign In. click on the "Student Sign In" link. How do I reset the account history of a student account in Oracle iLearning? You cannot reset a student account. 4.oracle. I cannot view the Flash content. Students: Go to the Oracle Academy website (http://academy. You will now have access to the teacher version of your course. Type your user name and password. 3. 12 . Click login.com). For Database Programming with PL/SQL. 2. Once the account is deleted. For Database Design and Programming with SQL students. See the Browser Test and the Java Virtual Machine: section described at the beginning of this document. iLearning moves the course offering under the Self-Paced. 4. Oracle iLearning considers a course offering “complete” when you have clicked through all of the content one time.adobe." c. 1. You may still access the course offering available from the Self-Paced tab. The only way to reset an account is to delete the account and re-create it. 6. 2. Flash players can be downloaded free from the following site: http://www. Instructors can only assign one code per student and it must be placed in the Year Configurable Attribute field of the student account. click on Introduction to Computer Science & Business. At the left. click on Introduction to Computer Science & Business. You need to install the latest version Flash Player on your computer. please check with your Adjunct Instructor. How do I log into the practice database environment. 5.DO NOT CHANGE YOUR USER NAME. Click on the "Home" tab. How do I change my password or e-mail address in the Oracle Academy systems? Please be sure to keep your e-mail address up-to-date for the Oracle Academy website and Oracle iLearning. 10. Click at the left on "Introduction to Computer Science. 2. Go to the Oracle Academy Application Express website (http://iacademy3.oracle. 3. send an email to academy_us@oracle. Under "Administration" at the right. 2. Other Questions If you have any questions or comments. 9. click on "Change Password. click on the "Student Sign In" link.com 13 . 6.com Note the letter “i” in front of academy in the URL above. If he/she is unable to assist. To change your Oracle iLearning password or to update your profile: 1. 3. Oracle Application Express? Your user accounts and directions for accessing Oracle Application Express are sent via e-mail at the start of the school year. 4.com). To change your Oracle Academy website password or to update your profile for the Oracle Academy website teacher pages: 1.oracle. At the left. Log in to Oracle Application Express. 2.8. 4. Go to http://academy." At the right. To change your Oracle Application Express password: 1. Change the information in your Oracle Academy profile. http://iacademy3." Click on the "My Profile" link at the left and log in. Change the information in your Oracle iLearning profile. and 1 number.com. click on "Introduction to Computer Science. Go to the Oracle Academy website (http://academy.oracle. Log in to Oracle iLearning." Change your Oracle Application Express password to a password with at least 8 characters including 1 letter. * TEACHERS – VERY IMPORTANT . 3. Click on the "Profile" tab. 4. 5.com).oracle.