Nurse Call CommunicationsMeeting Outline The GE Healthcare Business Market Trends and Demands GE Healthcare & Clinical Information Logistics™ GE Nurse Call Portfolio Telligence Overview Telergy™ Overview GE Healthcare GE Healthcare The General Electric Company Founded by Thomas Edison in 1878 The only company listed in the Dow Jones today that was in the original index in 1896 310.000+ employees worldwide Fortune Magazine’s “Global Most Admired Company” in 2006 for 2nd straight year $183 billion revenue in 2008 . GE Healthcare GE business segments Technology Infrastructure Enterprise Solutions (GE Security) Healthcare Aviation Transportation Energy Infrastructure Energy Water Oil and Gas GE Capital Commercial Finance GE Money Corporate Treasury NBC Universal . GE Healthcare Business overview $17B global business unit of GE 50. technology.000 employees worldwide $1B+/year R&D investment Core strengths in bio-sciences. & business . GE Healthcare Meeting needs across the enterprise Radiology Cardiology Surgery Women’s Health Information Technologies Lab Bio-Medical Engineering Gastrointestinal Orthopedics Facility Services Urology Oncology Labor & Delivery ICU / CCU Emergency Pharmacy Pediatrics . Monitoring Solutions GE Healthcare . higher-acuity patients Staff overload and fatigue Quality and safety imperatives EMR directives Increasing public transparency Consumer-directed healthcare .Monitoring Solutions Challenges in healthcare An aging population Sicker. .Monitoring Solutions Importance of communication & workflow Patient Safety Goal #2 Improve the effectiveness of communication among caregivers Communication is required to enhance patient outcomes. Ineffective communication is the most frequently cited category of root causes of sentinel events. diagnosis. technology and business to redefine the frontiers of prediction. . treatment.Monitoring Solutions Importance of communication & workflow The vision of GE Healthcare is to be uniquely positioned to bring together the best in science. monitoring and information management. The call is not just for change… . .…but for transformation. Clinical Information Logistics . for the right clinician.Clinical Information Logistics Importance of communication & workflow Clinical Information Logistics is the “right information. Brigham and Women’s Hospital .” Jennifer Jackson Assistant Director Biomed Eng. at the right time. implementing and controlling the effective procurement.Clinical Information Logistics Clinical Information Logistics (CIL) is the process of planning. flow. . storage and distribution of information about patient performance and clinical events – from the point of origin to a point of consumption. Quality of Care Management Reports helps to support JAHCO. easy to configure. and adverse event reporting needs Scalability and Connectivity VoIP technology and integration-friendly middleware helps to ensure seamless. to help make better decisions. scaleable implementation . HCAHPS. Efficient Workflow A suite of technologies that help acquire and deliver clinical intelligence in the most fluent manner possible. earlier and faster.Clinical Information Logistics Healthcare communications in action Reliability Information when and where it’s needed. easy to manage. Simplicity Easy to learn. M.” James Philip.Clinical Information Logistics “ What I expect from GE is that it will listen to us very carefully – so carefully that it can provide us not what we ask for. (E). Anesthesiologist Brigham and Women’s Hospital .E. M. what we really need.D. but rather. Commitment to Excellence . Vocera™.S. NEC™ • Location: GE Agility. Versus • Accessories: Curbell® • Integrations: Stryker.S. enters monitoring segment GE acquires Data Critical event paging GE acquires IDX Electronic Medical Records (EMR) GE acquires Dukane and introduces Telligence™. the first VoIP Nurse Call System in the U. Emergin® . nurse call market Dukane Corporation introduces the first microprocessor Nurse Call system GE acquires Marquette.Improving care one step at a time Our Heritage 1952 1980 1999 2000 2003 2006 2008 2009 Commitment to excellence Dukane Corporation enters U. GE acquires Agility™ RTLS integration and workflow solutions Nurse Call business is acquired by GE Healthcare Compatible Accessories • Wireless Phones: Polycom®. Cisco™. Ascom™. Nurse Call Solutions GE Healthcare . Priorities.Nurse Call Solutions Nurse Call overview ProCare® 1000 – Tone/Visual Lights. tones & intercom features (Reminder. Nurse follow. 2600 interface) Telligence Advanced. Group page. IP Based Nurse Call StaffCallPro – Audio/Visual Microprocessor based – low cost/feature rich . tones ProCare 6000 – Full Feature Integrate options Modular & flexible ProCare 2000 – Audio/Visual Lights. scaleable implementation . configure.A suite of GE technologies that helps to acquire and deliver clinical intelligence in the most fluent manner possible. to help make better decisions. earlier and faster. including response times.Easy to learn.PC Reporting delivers quality of care data. use and manage Quality of Care . Scalability & Connectivity Efficient Workflow Quality of Care Simplicity Efficient Workflow .VoIP technology and integration-friendly platform helps to ensure seamless. Simplicity . when and where it’s needed.Information. frequency of events and performance versus targets Scalability & Connectivity .Reliability Key benefits Reliability . Telligence System Components Patient Stations . Telligence System Components Telligence system overview patient stations . Annunciators and BioMed pagers .Telligence System Components Patient stations Choice Programmable “Soft Key” Technology Station buttons are configurable based on template menus Button labels can be customized to meet specific terminology functional NiteLite Convenience Lighting Helps to simplify station operation in low light Helps to minimize patient disruptions Cleaning Mode Helps to prevent false calls while cleaning Helps to prevent infection transmission Full-Duplex Audio with Intelligent Controls Clear intercom communication between patients and staff Separate Talk and Listen volume settings for every conversation between staff areas and patient rooms Station Supervision Monitors Telligence stations and generates alerts at Staff Consoles. Telligence System Components Smart patient stations One design meets the needs of many! . Telligence System Components 5 stations in one Helps to save Back box $ Cable $ Conduit $ LABOR $$ . Telligence System Components Patient stations HC-PSTN1 HC-PSTN1-BED HC-PSTN2 HC-PSTN2-BED . Telligence System Components Smart patient stations Single point of connection Helps to lower cost – no need for additional receptacles. End users should consult with auxiliary hardware manufacturers to determine whether the auxiliary hardware meets this criteria. . conduit or back boxes (2) ¼” input receptacles configurable for call cords or auxiliary hardware* Reliable GE DuraPin pillow speaker receptacle Private and semi-private models BedConnect receptacle (optional) Easy Installation Convenient RJ45 terminations Mounting Plate – No exposed hardware * Auxiliary hardware that is FDA cleared for connection with Nurse Call systems may be connected to our nurse call systems. Telligence System Components Telligence system cabling Smart Patient Station – Connections Cable in from Dome Light Cable out to next smart device (if present) To Bed interface (Bed A) when present To Bed interface (Bed B) when present To TV and light controls . Telligence System Components Staff / duty stations (HC-DUTY) Configurable as a Staff or Duty station via programming Same great features as the Smart Patient Stations . Telligence System Components Smart stations . Telligence System Components Peripheral Stations . Telligence System Components Peripheral stations . Telligence System Components Peripheral devices Fully Supervised Configurable Buttons One. Two or Three button With or Without Pull Cord NiteLite for low light visibility Each unit ships with optional switch types Additional or printable switch types available Non-contaminant pull cord material . Telligence System Components Peripheral devices . Telligence System Components Generate configurable events • Telligence supports clinical and workflow events • Housekeeping • Transport • Procedure Start/Stop • Clean Room • Pain Med • Ice Chips • IV Start • Clergy • Requests can be sent to wireless devices and annunciation locations. wherever information is needed . Telligence System Components Peripheral devices Auxiliary Inputs Isolated and non-isolated models available Inputs can be labeled Multiple units can be installed per bed Additional inputs to what patient station provides Isolated Inputs Non-Isolated Inputs Auxiliary Inputs may be connected to auxiliary hardware having an FDA cleared nurse call connection. Equipment shall be listed to UL safety standards (UL544 or IEC6061-1) and provide a latching. . normally open dry contact relay. Telligence System Components Hardware overview Telligence Station Gateway Telligence PowerSwitch . One station can initiate up to three different event types – and can be easily reconfigured as needs change .Telligence System Components Efficient workflow… Generate clinical and workflow events Telligence peripheral devices can be configured to initiate clinical and workflow events. Patient Turn. etc. helping to automate staff processes No need for expensive LCD staff terminals 1-Gang stations – can be located just about anywhere Configurable clinical events like IV Therapy. Configurable workflow events like examples such as Transport. Pain Med. Housekeeping. etc. Telligence System Components Patient Devices . Telligence System Components Patient call devices Pillow Speakers Easy to clean design helps to improve infection control Digital and DirectAccess models Durable GE DuraPin design Units can now be programmed to connect to compatible brand Healthcare TV’s – no longer does the brand of TV dictate the model of pillow speaker . Telligence System Components Patient call devices Call Cords Various models available Air pad Pressure Pad Breath call (sip & puff) Standard push button Standard 14” jack . Telligence System Components Corridor / Dome Lights . Telligence System Components Infinity corridor lights • LED’s (Lifetime usage) Each Section Programmable Colors – Nine to chose from Can Light/Flash multiple sections for high priority calls Junction point for room & hallway cabling 1 or 2 Gang Mounting Supervised Telligence System Components Staff Console Annunciator Telligence System Components ColorTouch console • Full-color, 5.7” touchscreen display One touch call answer capability Adjustable tilt on touchscreen display Full-duplex audio Small footprint Administrative features Configurable soft keys Password Protect selected functions 7” touchscreen display . Cannot view call activity across different systems) Full-color.Telligence System Components ColorTouch annunciator • Provides functionality of a Staff Console Can serve as: Tone Visual Annunciator Duty Station with display Wall Mount Staff Console Code Blue Annunciator (as a centralized code blue annunciator. 5. it will only see calls for the Telligence bridge/system that it is connected to. Telligence System Components Staff console & annunciator sample screens Pending Call Window Communication Window Reminder Window Room List Window . Telligence System Components ColorTouch staff console and annunciator Simplicity… • Screens are easy to learn and use. helping to simplify training Convenient touchscreen interface puts most key functions just one touch away Alphanumeric tabs and function buttons are easy to navigate . Telligence System Components Central Equipment . Console. Annunciator) Station Gateways support up to 40 smart devices (Dome Light. power. Patient Station.Telligence System Components Telligence central equipment • Only 2 Central Equipment Components include room connections. and audio • 1-RMU rack-mount modules conserve precious wall space in crowded communication rooms • Capacities: PowerSwitches support up to 8 IP Devices (Station Gateway. and Staff/Duty Station) – also includes all necessary power for these rooms . Telligence System Components Cable Plan . Telligence System Components Telligence system cabling Key Colors: CAT5 + 16 AWG CAT5 Any pair of wires EP EP SP . Telligence System Components Telligence system cabling Key Colors: CAT5 + 16 AWG CAT5 Any pair of wires EP EP SP . Telligence System Components Telligence system cabling Key Colors: CAT5 + 16 AWG CAT5 Any pair of wires EP RC EP SP . Telligence System Components Block Diagrams . Telligence System Components Telligence system architecture Equipment Closet To Hospital LAN or next PowerSwitch Lav 1 Patient Room 1 Lav 2 Patient Room 2 Staff Areas Key Colors: CAT5/5e/CAT6 CAT5 or any pair 16AWG. Power . Telligence System Components Telligence system architecture Telligence PowerSwitch 4 Layers 8 ports per switch Telligence Station Gateway Supports up to 40 devices* 1 Voice path per Gateway Staff Consoles / Annunciators Each tie to a port on switch Lights & Stations Up to 512 stations per system (Up to 1024 beds) Peripheral Devices * devices include: patient. and 2/4 section corridor lights . staff/duty. Telligence System Components Telligence system architecture Telligence PowerSwitch Unit A Telligence Station Gateways Unit B Telligence Station Gateways 40 Devices 40 Devices 40 Devices 40 Devices 64 Stations / 128 beds 4 Staff Consoles / Annunciators . Telligence System Components Telligence system architecture Telligence PowerSwitch Telligence PowerSwitch Telligence PowerSwitch Telligence PowerSwitch Unit A Unit B Unit C Unit D Unit E Unit F 192 Stations / 384 beds 12 Staff Consoles / Annunciators . Telligence System Components Telligence system architecture Uplink Telligence PowerSwitch 512 Stations /1024 beds 32 Staff Consoles / Annunciators . Telergy Integration Platform . Telergy Integration Platform Telergy integrations Telergy provides integration of ProCare 6000 and Telligence systems into • Assignments • Messaging • Reporting • List view • Map view • Wireless device integration • Directly interface to Ascom. Vocera & Polycom without the need for middleware • NetBoard (whiteboard) • ADT/HL7 . physicians.Telergy Integration Platform Network and data sharing • Increased staff mobility requires new ways of communicating • Helps to improve direct links between patients.T. and even equipment • Helps to consolidate your I. caregivers. network by using your PC’s as nurse call terminals • “Point of Work” efficiency . families. enhancing your IT investment and preserving precious workspace • Telergy helps to support improved workflow by processing inputs and RTLS data and delivering it to the appropriate device • Telergy helps to support Clinical Information Logistics by linking systems and delivering critical patient information wherever it’s needed • Telergy helps to support JCAHO & HCAHPS documentation requirements with response time data and quality measures .Telergy Integration Platform Network and data sharing • Telergy helps to support staff mobility by automatically delivering patient calls to wireless devices • Telergy uses your existing workstations as nurse call terminals. Telergy Integration Platform Telligence system architecture Equipment Closet Hospital LAN Nurses’ Station Lav 1 Patient Room 1 Lav 2 Patient Room 2 Key Colors: CAT5/5e/CAT6 Any pair of wires 16AWG. Power . Telergy Integration Platform Telligence – Telergy Integrated Patient-Staff Communications Network . Telergy Integration Platform Telligence – Telergy One Convenient GE Nurse Call Infrastructure . Telergy List View Client Telergy PC console – ListView (pending calls) Highest Priority Pending Call Other Pending Calls in Priority Order Patient Names and Room List Telergy PC console – ListView (general) Once answered, more information displayed Staff Assignment Information General Patient and Room Information Telergy PC console – ListView (patient) Patient Data . Telergy PC console – ListView (events) Recent Event History . Telergy PC console – ListView (staff) Staff Assignments . Telergy Map View Client . Telergy PC console – MapView Color-Coded Room Events Color-Coded Staff Location Icons Pending Call Popup Window Color-Coded Reminders . Telergy PC Assignments . Telergy PC assignments Onscreen Help and Step-by-Step Wizard Shortcuts Active Staff and Device ID’s . Telergy PC Messaging . Telergy PC messaging Bed. Staff or Device Option Message Menu or Free Text Typing Staff Level Option . Telergy PC NetBoard . Telergy NetBoard electronic whiteboard Select from a wide choice of column options – can be arranged in any order Staff and Device Details imported from PC Assignments Attending Physician from ADT via HL7Interface . Telergy NetBoard electronic whiteboard . Telergy PC Reporting . daily.Telergy Management reports Activity & Response Time Analysis • Browser application – access reports from any PC • Author your own reports and save them as templates for future use • Have reports delivered to your email address • Operates on robust SQL database • Schedule automatic reports – hourly. weekly or monthly . Telergy Report setup screen This screen is one example of some of the choices made during the report authoring process. Shift. Date. Event Pair and Call Priorities are selected on this screen. . The next screen would allow you to select the nursing units to include in the report. Data is shown in both tabular and graphic formats. Nursing Areas and Event Pairs (call set to call clear). Report compares actual staff response times against established target times. .Telergy Overall response time by priority This report displays call activity for the desired Call Priorities. .Telergy 13 week historical response time performance This report displays response time trending for the past 13 weeks (3 months). It shows the percentage of calls that were responded to within the target response time. Ideally this chart would remain level or rise slightly from left to right. Telergy Target / exception details This report builds on the previous section to provide additional details associated with each exception event. Patient names removed for HIPAA purposes. . Thank you! .
Report "Nurse Call a and E Powerpoint DOC0696731 BY GE"