Welcome to Review ConciergeNew Client Start-up Kit Patient feedback has gone online Traditional Patient Feedback Form Online Reviews Reviews are the new patient feedback 89% of new patients use reviews to when selecting a doctor for the first time 80% of patients use reviews when deciding to stay with their existing doctor A growing area of practice management Review Concierge is the least expensive practice management investment with the highest R.O.I. How to Access Review Concierge Add our phone number to your contact list right now: (866) 932-5888 Reply to any email that we send you. Call us directly (we all have direct phones and emails) You Have: Review Report Card Shows you a snapshot of your ratings on 60+ sites in a single glance. Emailed to you every week. You Have: New Review Alerts Sent when new reviews are discovered. Keep track of what’s being said about your practice at all times. For help with new reviews, call your Concierge. You Have: Directory Accuracy Checks if your address is correct. Additional services available for updating out-of-date contact information online. You Have: Dispute Forms Provides contact information for each site and a template dispute letter you can use to request removal of certain reviews. Call 866.932.5888 to have a Review Concierge do this for you You Have: Patient Review Templates Sample language for requesting reviews that you can customize and send to your patients. Call 866.932.5888 to have a Review Concierge do this for you You Have: Concierge Credits Professional Plan members receive 50 concierge credits per month Costs 10 credits each time we: ● Remove reviews ● Respond to reviews ● Update an address Standard credits expire monthly. VIP credits are available for $1/ credit. VIP credits never expire. Additional credits available for $1 / credit You Have: Review Link Your Review Link is based on your name. For example, www. DrStars.com/Good Read this info sheet to learn how to use Review Link: http://easylink.biz/UseReviewLink Ask your Review Concierge how to get started with Review Link. Strategies to get good reviews Your Review Concierge can help you develop strategies to get good reviews. For a simple way to get good reviews, ask your Review Concierge about MiniCards. Tip: Give Review MiniCards to happy patients. Call us at +1 (866) 932-5888 We will help you put a strategy in place to improve your reviews. Thanks for your order, and welcome aboard! - Your Review Concierge Team