AnnualReport Executive Council Membership Profile Association Overview The Year in Review Member Companies NASSCOM 2008 - 09 CONTENTS l Message from the Chairman Message from the President Executive Council Association Overview The Year in Review NASSCOM Member Companies 2 3 4 7 11 33 l l l l l NASSCOM : Annual Report 2008-09 1 Message from the Chairman Friends, After several years of unbridled growth, the Indian IT-BPO industry is facing a challenging global economic environmenta result of the crisis in the US that has impacted the international financial services sector and credit markets. While timely Government intervention and a series of bailout packages are expected to stabilise Western economies, the current uncertainties are expected to persist until market conditions improve. The recessionary wave sweeping the world, however, is having a direct bearing on the outsourcing industry in India, with demand dipping as global companies adopt a “wait and watch approach.” While the economic downturn has compelled companies to relook at their outsourcing strategies in a bid to cut costs, the interesting fact remains that outsourcing can in fact help organisations tide over tough times and maintain competitiveness. The current recession, therefore could create a huge opportunity for India's IT-BPO industry, particularly as discerning organisations understand and avoid the pitfalls of cost-focused outsourcing and apply business-outcome-focused outsourcing to emerge as winners. At the same time, the untapped potential of India's vast domestic IT-BPO market, which is now beginning to open up and actively deploy IT, is adding to the air of optimism. The ITBPO industry has also begun to focus on the domestic sector, both for IT services and BPO projects and is likely to increase its revenues from this segment. The growing maturity of India's IT-BPO players and their strong value proposition for customers centred around quality and “businessoutcome-focused outsourcing,” are further strengthening the India story. The good news is that Indian IT-BPO companies have been early adopters of “Green IT,” and have been launching focused initiatives to reduce the carbon footprint of the industry. NASSCOM too has launched its Green IT initiative and will be taking this forward actively during 2009. The Indian IT-BPO industry therefore has reason to be optimisticnot only on account of the existing potential in outsourcing, as well as the domestic market, but also because of its own positive performance, especially in the current sluggish market scenario. Even during this difficult phase, the sector has notched up double digit growth in 2008, managed to generate employment for over two million Indians and remained a net hirer. Clearly, it's robust business practices, key differentiators and strong fundamentals that have enabled IT-BPO players to garner the largest share of the global sourcing pie and maintain India's position as the world's leading outsourcing destination. Over the next few years, we can expect the country's IT-BPO industry to deepen customer relationships, reengineer itself to maximise value and diversify as much as possible to become a “Global Services leader.” Government support, so crucial in the past, will need to continue. By providing an enabling environment and a conducive, progressive regulatory framework, the Indian Government can help the IT-BPO industry thrive, even in the most uncertain phase of its history. NASSCOM meanwhile, will continue to play the role of a facilitator and catalyst in ushering in change and the IT-BPO industry's next phase of growth. As any change demands, the organisation is initiating fresh efforts and plans in collaboration with all the stakeholders within the sector. Dr. Ganesh Natarajan Chairman, NASSCOM 2 NASSCOM : Annual Report 2008-09 Message from the President The Indian IT-BPO industry, following several decades of high, year-on-year growth, is now experiencing a slowdown, a result of the global economic downturn triggered by the crisis in the financial sector in the in the US. An interlinked global economy and interdependency between nations has caused countries across the world to be impacted by the developments in the US and other Western markets. India, meanwhile is mirroring the developments taking place in the overseas domains, even though the country is managing to sustain GDP growth between six and seven percent. The IT-BPO industry meanwhile is facing significant challenges on account of the drop in the outsourcing business and IT budget freezes in global customer organisations. Tough times need tough measures and quick and timely responses from the industries facing the crisis. As an organisation that has been reflecting the concerns of the Indian ITBPO sector for more than two decades, NASSCOM is extremely watchful of the developments taking place in the overseas markets. At the same time, it has stepped up action and its activities to ensure that member companies are in-the-know about the global developments and their impact on the Indian IT-BPO sector. As our Annual Report indicates, NASSCOM, was quick to recognise the signs, and initiate a spate of activities to spotlight existing challenges and how companies could survive and win in the months ahead. NASSCOM's roster of events and strategic initiatives remained absolutely full during 2008 and in the current year, with the environment remaining extremely fragile, the organisation will work even harder to support its members and guide them through the uncertain times. In the year ahead, NASSCOM and its member companies will be focusing on transforming the Indian IT-BPO industry, enhancing its global competitiveness and ensuring that it plays a more significant role in the emerging global economic order. It is an ambitious target, that all the stakeholders in the IT-BPO ecosystem are keen to achieve. In achieving this target, we will redouble our efforts in each of our areas of attention, a fact that we hope will find reflection in our Annual Report 2009. Som Mittal President, NASSCOM NASSCOM : Annual Report 2008-09 3 S. B. Mr. Mr. Chairman & Managing Director Zensar Technologies Ltd. Mr. Ramani Former Chairman & MD Future Software Ltd. Ramadorai CEO & Managing Director Tata Consultancy Services Ltd. Mr.CEO Cognizant Technology Solutions India Pvt. Jerry Rao Former CEO Mphasis EDS Ltd Mr. K. Ganesh Natarajan Dy. Atul Nishar Chairman Hexaware Technologies Ltd. Mr. Ltd.NASSCOM ® EXECUTIVE COUNCIL (2008-09) OFFICE BEARERS CHAIRMAN VICE CHAIRMAN PRESIDENT Dr. Lakshmi Narayanan Vice Chairman & Ex . Phiroz Vandrevala Executive Director & Head Global Corporate Affairs. N. Raj Jain Vice Chairman & MD RS Software (India) Ltd. Mr. Ramalinga Raju Chairman Satyam Computer Services Ltd. Som Mittal President NASSCOM CHAIRMEN COUNCIL Mr. Pramod Bhasin President & CEO GENPACT India Pvt Ltd Mr. Mr. Tata Consultancy Services Ltd. Mr. V. Saurabh Srivastava Former Chairman Xansa (India) Ltd. 4 NASSCOM : Annual Report 2008-09 . Ashank Desai Chairman MASTEK Ltd. Narayana Murthy Chairman of the Board & Chief Mentor Infosys Technologies Ltd. Mr. Mr. Co-chair . Krishnakumar President & CEO . Dr. R. Chair . N.Engineering Services Forum Mr. Mehta Chairman & MD Onward Technologies Ltd. Harish S. Vineet Nayar President HCL Technologies Ltd. Ltd. B.V. EXECUTIVE COUNCIL MEMBERS Mr. Dr. F. Mohan Reddy Chairman & Managing Director Infotech Enterprises Ltd.Emerging Co.CHAIRMEN COUNCIL Mr. Shanker Annaswamy Managing Director IBM India Pvt. Ltd.R.Remote Infrastructure Management Forum Mr. Ravi Venkatesan Chairman Microsoft Corporation India Pvt. Harsh Manglik Co-founder & Chief People Officer Accenture Services Pvt Ltd Mr. Arun Seth Chairman BT India Pvt Ltd Mr. S Nagarajan Co-founder & Chief People Officer 24/7 Customer Pvt Ltd Mr. Chair . Kohli Former Deputy Chairman Tata Consultancy Services Ltd.Domestic Market Forum Mr.IT Services MindTree Consulting Ltd Chair . N. C. Mr. Srinath Batni Director & Group Co Head World Wide Customer Delivery Infosys Technologies Ltd. Forum NASSCOM : Annual Report 2008-09 5 . Emerging Co.Product Forum Mr. Anand Deshpande Founder. Raman Roy Chairman & MD Quatrro BPO Solutions Pvt Ltd Mr. Forum Mr.Quality Forum Mr.Embedded Software Mr. Biswadip (Bobby) Mitra Managing Director Texas Instruments India Ltd Chair . N R K Raman Managing Director and CEO Oracle Financial Software Ltd Mr. Pratik Kumar Executive Vice President. Anil Valluri Vice President & Managing Director.Special Interest Group . Dr. Chairman & M D Persistent Systems Pvt. India GEM Sun Microsystems India 6 NASSCOM : Annual Report 2008-09 . Kiran Karnik Former-President NASSCOM Mr. Rajendra Singh Pawar Chairman NIIT Technologies Ltd. Rajiv C Mody Chairman & CEO Sasken Communication Technologies Ltd. Mr. Ltd. Human Resources Wipro Technologies Mr. Co-Chair . MD & CEO Subex Systems Ltd Chair . Subash Menon Founder Chairman.EXECUTIVE COUNCIL MEMBERS Mr. N Chandrasekaran Chief Operating Officer and Executive Director Tata Consultancy Services Ltd Chair . building partnerships and driving operational excellence. 6. strengthening local infrastructure. Currently. to grow the market by enabling industry to tap into emerging opportunity areas and to strengthen the domestic market in India. NASSCOM's membership base constitutes over 95% of the industry revenues in India and employs over 2. Kolkata and Pune. Bangalore. Expand the quantity and quality of the talent pool in India. improving talent supply. In India and around the world. NASSCOM's member and associate member companies are broadly in the business of software development. Hyderabad. companies and firms that are incorporated and/or are registered in India. This enables NASSCOM to advise members both established and emerging companies to further their growth. and access to an international network through 20 MoUs and linkages with 40 industry associations across the globe. In 1988. consulting services. NASSCOM : Annual Report 2008-09 7 . It also boosts the process of Innovation. 4. NASSCOM Membership . Continuous engagement with all member companies and stakeholders to devise strategies to achieve shared aspirations for the industry and the country. Other goals include accelerating trade development efforts. Partner with global stakeholders for promoting the industry in global markets . Aims and Objectives NASSCOM aims to drive the overall growth of the global offshoring market and maintain India's leadership position. NASSCOM was set up in 1988. IT workforce development and enhanced cyber security. Aim to uphold Intellectual Property Rights. social initiatives and thrust for foraying into new emerging opportunity areas. international trade development. BPO services. Partner with Government of India and State Governments in formulating IT policies and legislation. Member companies are expected to comply with NASSCOM's code of conduct.24 million professionals. engineering services offshoring and animation and gaming. research and market intelligence services. NASSCOM is headquartered in New Delhi. at Mumbai to facilitate business and trade in software and services and to encourage advancement of research in software technology. 5. NASSCOM's Vision is to maintain India's leadership position in the global sourcing IT industry. ecommerce & web services. NASSCOM's seven fold strategy towards achieving these objectives: 1. Encourage and facilitate members to uphold world class quality and service delivery standards. 7. 3. NASSCOM's varied strengths include advocacy on public policy. 2. India with regional offices in the cities of Mumbai. which have made and will make positive contributions to the IT industry in India and globally. Chennai. software services.ASSOCIATION OVERVIEW NASSCOM is the premier trade body and the chamber of commerce of the IT-BPO industries in India. Membership Strength . registered under the Indian Societies Act. NASSCOM is a global trade body with more than 1300 members. by taking up the role of a strategic advisor to the industry.The membership of NASSCOM has been steadily increasing. NASSCOM members are active participants in the new global economy and are reputed for their innovative business practices. Strive for a thought leadership position and deliver world-class research and strategic inputs for the industry and its stakeholders. which include both Indian and multinational companies that have a presence in India. software products. 1860. Strengthen the brand equity of India as a premier global sourcing destination. It is a not-for-profit organization.NASSCOM welcomes as members. Education Initiative: The Education initiative aims to catalyse IT-BPO industry interface with the Academia to ensure availability of globally employable quality IT-BPO professionals. This framework is available for IT industry (NAC-Tech) and BPO (NAC). Focused events. BPO Forum: The forum aims to build a sustainable BPO advantage in India through research. It also helps to provide insights into the training and development needs of talent and helps. To build India's potential as a leader in global enterprise level product support by 2012 and is focused towards multinational companies that leverage India through product support. Engineering Services Forum: The forum aims to assist engineering service providers to optimally exploit the potential for engineering services offshoring/ outsourcing and help India achieve global dominance in this space. Innovation Initiative: This initiative aims to catalyse innovation in India through specific programs. identify issues related to marketing. branding. middle and senior level from the IT Industry through various workshops. events and manpower development initiatives. It is an employee-friendly measure to minimize any misuse of employee identity. Remote Infrastructure Management (RIM) Forum: The forum aims to build India's capability in the offshore Infrastructure management space through market development and enhancing talent supply. Emerging Companies Forum: The forum provides a platform for the emerging companies segment to share experiences. NASSCOM FORUMS & INITIATIVES Animation & Gaming Forum: The NASSCOM Animation & Gaming forum is focused on building the nascent but high potential animation and gaming industry in the country. where employers will be able to view the verified resume of the IT professional. Global Trade Development Program: The focus of the trade development program is to engage with National Skills Registry (NSR) NSR is a centralized database of employees of the IT services and BPO companies in India. This database contains third party verified personal. awards and a special fund. membership of NASSCOM has grown multifold to reach over 1300 members in 2008. NASSCOM Assessment of Competence (NAC) In line with this rationale the NASSCOM Assessment of Competence (NAC) is an Assessment and Certification framework to ensure a steady supply of quality professionals to meet the present and future requirements of the IT-BPO industry. investments and IP (Intellectual Property) creation and protection. These members currently account for over 95 percent of the revenues of the software industry in India. Governments and Universities develop customized talent development initiatives and programs. research. 8 NASSCOM : Annual Report 2008-09 . Global Enterprise Product Support forum (GEPS) This forum aims to build synergies to realize a combined vision. Since then. Domestic IT Market Initiative: NASSCOM's initiatives in the domestic IT market are focused on developing upstream linkages and downstream linkages between the IT industry and other stakeholders of the domestic IT market. who together contributed close to 65 percent of the revenue of the software industry. Product Forum: The forum works towards encouraging product development in India by providing relevant industry information. facilitate exchange of ideas. Specific programme on enhancing capacity & employment of the workforce is undertaken. Quality Forum: The key objective of the forum is to provide India with next generation leadership in the Quality domain. ally on critical projects and even focuses on partnerships to cater to customer demands.NASSCOM had 38 members. policy and talent development on the thrust area. activities and training sessions. qualification and career information of IT professionals. Gender Inclusivity Initiative: The forum focuses on mentoring and empowering women managers across junior. NAC aims to create a robust and continuous pipeline of talent through a standard assessment and certification. The Mission of DSCI is to create trustworthiness of Indian companies as global sourcing service providers. visa/work permit and business partnerships. to focus on CSR and data security arena within the Indian IT industry. and to send out a message to clients worldwide that India is a secure destination for outsourcing where privacy and protection of customer data are enshrined in the global best practices followed by the industry. Green IT Initiative: The recently launched NASSCOM Green IT initiative is focused on enabling IT-BPO industry in India to contribute towards the environment through technology. customers and associations to collaborate on issues related to international policy. NASSCOM Foundation NASSCOM Foundation (NF) was instituted with the aim to use information and communication technologies for development (ICT for D) and to catalyse the corporate social responsibility (CSR) NASSCOM : Annual Report 2008-09 9 . the government.international stakeholders. Data Security Council of India (DSCI) DSCI is a not-for-profit organization. Institution Building: NASSCOM has catalyse development of two organisations. Through the implementation of the diverse range of programmes NASSCOM Foundation is addressing its goal of taking information and communication tools to underserved communities across the country as well as channelising the immense potential of the IT industry towards socioeconomic development of the nation. established with the key objective of building a credible and committed body to uphold a high level of data privacy and security standards. and adoption of environmentally friendly infrastructure. 4 Large companies with gross revenue of over Rs 200 cr.Profile of Member Companies Distribution by size and Ownership Large Companies 7.1% 90 80 72% Institutional Companies 8.1% 2000-2001 December 05 December 04 December 06 10 December 07 December 08 2001-2002 2002-2003 1999-2000 2003-2004 Hyderabad/ Secunderabad 9.2% Mumbai 19. IT Services BPO Products and R & D Others l l l Membership Strength 1300 1200 1138 1100 1000 981 892 840 800 724 700 600 520 500 400 300 200 131 100 36 0 94 71 212 172 402 356 262 464 600 686 1285 1246 City wise Spread of Membership Others 8.1% 70 60 50 40 30 20 10 0 l 44% 24% 9% Small Companies 74.5% NCR 22.4% Medium Companies 10. Institutional companies that provide support services to the IT-BPO sector.1% Kolkata 2.3% Chennai 10.8% 1990-91 1991-92 1992-93 1994-95 1988-89 1997-98 1993-94 1989-90 1995-96 1996-97 1998-99 NASSCOM : Annual Report 2008-09 . Of Companies of Members 900 800 Pune 6.1% No.9% Bangalore 21. Small companies with gross revenue of less than Rs 50 cr. Medium companies with gross revenue between Rs 50 cr and Rs 200 cr. NMCC. on the extension of the tax holiday period. Taking up the issue of service tax on maintenance and software repair: On February 7. As part of this initiative. The agenda was to discuss the levy of service tax on maintenance and repairs of software. draft a model draft totalisation agreement for India. it required applicable tax figures and data points from IT companies. the Indian embassy and the media H-1 B and L-1 Visa issues: The US visa issue has become complicated on account of the artificial cap of 65. a meeting was organised between the Service Tax Commissioner of Bangalore region Lenka S. 11 . DIT. The concerns of the sector are being heightened by the fact that an increase in the number of H-1B visas appears unlikely unless some suggested amendments are included in the policy. influencing think tanks/economists to write supporting reports. which was reviewed by Executive Council Members. and changes in the 50-50 provision (applicable to both H-1 B and L-1). State Chief Ministers. highlighting local recruitment efforts by industry.000 is insufficient for the Indian IT-BPO industry. etc). USIBA among others. NASSCOM prepared a post-Budget memorandum 2008 and organised post-Budget interactions between the Finance Ministry and the Indian IT-BPO industry at its office in New Delhi. The Indian industry is also keen that the US Government makes changes in existing law to curtail intrusive audits by DOL on H-1 B dependent firms. NASSCOM continued to work under the aegis of the Programme to strengthen India's credentials as a key global IT-BPO hub. think tanks. to continue active dialogue with US authorities. Commerce. a sub-group was constituted to study the totalisation agreements signed by countries with the US in the recent past. Clearly. using media interaction to cover the said reports. It is recommending lower fees for H-1 B visas. NASSCOM met up with key legislators in 2008. USIBC. etc. Planning Commission. Creating a draft IT policy for review: After a series of consultations with legal experts within the industry. and the 1000-15-1000 provision. regulators. During 2008. position India as a trade partner and promote global sourcing in new markets and verticals. and study the present PF system in the country and make recommendations to the Government for announcing attractive schemes/plans to match the requirements of the US social security system. additionally reaching out to user associations. As part of this agenda. NASSCOM did so by reaching out to influencers including legislators. chambers of commerce. The goal was to officially send this document as a model IT policy to all the Indian states. NASSCOM prepared a draft IT policy. the financial industry. associations. In order to project the Indian IT-BPO industry's concerns strongly before the US Government. In consultation with the industry. and members of NASSCOM. Since the Government was examining the possibility of doing away with this tax. NASSCOM initiated the following activities in 2008: Post Budget Memorandum and Tax holiday proposals: NASSCOM and its members rigorously followed-up and lobbied with various Ministries and Government offices (Finance. customers. academic institutions.000 being placed on the number of H-1B visas to be given out to Indian software professionals. working with associations such as the ITAA. NASSCOM organised a meeting with Finance Ministry officials. sharing intelligence and information with them. It also spotlighted India's edge as an outsourcing destination and the unmatched value proposition offered by the country's IT-BPO service providers. 2008.THE YEAR IN REVIEW Government Policy Issues NASSCOM has been working closely with both the Union and State Governments of India as well as national and international agencies to create a regulatory climate that is conducive to the growth of the IT-BPO industry in the country. elected officials. NASSCOM lobbied hard with international Governments to create regulatory frameworks that would foster trade with the Indian IT-BPO industry. NASSCOM requested member companies to provide the required data. the figure of 65. During the meeting.S. NASSCOM : Annual Report 2008-09 Global Trade Development Programme The Global Trade Development Programme at NASSCOM is designed to externally facilitate the sustenance of India as the favourite destination for IT and IT-enabled outsourcing. Taking up the issue of Totalisation agreements: On the issue of Totalisation.. 8 billion of exports and domestic market performance of USD 24 billion (including hardware). and the Ministry of Law. undertaken on behalf of NASSCOM by Hewitt Associates. MEA.. MoF. Belgian embassy officials shared insights on the business environment of Belgium and the dos and don'ts for people applying for Visas. each one focused on a different country. and the report made available to members and non-members. to create a convincing case for the Indian ITBPO industry. which provided an insight into India's IT-BPO value proposition. Since rhetoric against outsourcing was low. Strategic Review 2008.and regularly briefing the Indian Embassy. NASSCOM worked on building a strong coalition and set of allies. etc. highways) and telecom connectivity (bandwidth availability. in August 2008.” on April 16. The organisation participated in meetings with clients. They also talked about the Visa procedures for Schengen countries at a session that was extremely interactive and attended by around 18 member companies.). Top employers and Top BPO companies. The key highlight of the study was the increase in the l l l NASSCOM Research Launch of Strategic Review 2008: At a well attended Press Conference held on February 11. The cities were analysed on the basis of factors such as physical infrastructure (airports. l l l The India BPO landscape: NASSCOM initiated a Study on the Indian BPO industry with leading research firm. The findings of these studies were made available through separate reports. MCIT. MoC. The survey reiterated the strong performance of the industry in 2007-08 with USD 40. 2008. PMO. The Study. was launched during the year. and the future outlook of the sector. The event. The study focused on the opportunities for companies in India to develop software products and defined the market outlook for this industry. NASSCOM Software Product Study: NASSCOM released its first study on the Software Product Landscape. members and industry seminars/conferences and helped compile/update material for the NASSCOM web site. the Everest Group. identified the key HR trends driving the IT-BPO industry and spotlighted the Best Practices in the area of HR being implemented by companies. l Total Rewards Study: The Annual survey on the compensation and benefits offered by IT-BPO companies to employees. made available the research. The Study was released during the year. but remained higher on visas and job losses. Other initiatives: During the year. RIM opportunity assessment: A Study on the l 12 NASSCOM : Annual Report 2008-09 . 2008. which was launched during the year. NASSCOM's Software Industry Performance survey: The first phase of the annual NASSCOM Industry Snap Survey was completed in July 2008. emerging and high potential Remote Infrastructure Management market was undertaken during 2008 with McKinsey & Co. It needed industry support to: l Show more tangible efforts at local recruitment l Identify a spokesperson that could establish relationships with elected representatives l get involved in local CSR activities l partner with academic institutions NASSCOM hosts Visa workshop: A workshop was organised on “Belgian Visa procedures for Indian IT companies. NASSCOM also undertook the design of Snap-surveys and the task of query resolution. a compendium of IT industry data. Study on the attractiveness of 50 cities as ITBPO hubs: NASSCOM and AT Kearney studied the viability of 50 leading locations in India as IT-BPO destinations. Country profiles: NASSCOM worked closely with PwC to assess the potential of various countries as markets or alternate sourcing destinations. The exclusive session was conducted by the embassy officials at NASSCOM's Delhi office. global trends shaping the industry. NASSCOM's other tactical actions during the year included: l Refining a “one-pager” for Capitol Hill meetings l Emphasising the contributions made by Indian companies l Highlighting the importance of US-India trade l Clarifying misconceptions about the utilisation of the H-1B and L-1 programmes by Indian firms. realty/land prices/rentals/office space and access to rightly skilled manpower. NASSCOM also released its rankings of the top IT services companies. hosted on the sidelines of the India Leadership Forum. NASSCOM launched its annual study on the Indian IT-BPO industry. BIG Animation (A Reliance Enterprise). and Srishti Software Applications. Although the scale of the Forum was huge. PriceWaterhouseCoopers. which drew over 52 attendees. MIDC. National and International Events NASSCOM India Leadership Forum 2008 NASSCOM's flagship event. STPI and other local bodies. Kreeda Games. it was appreciated by attendees and compared to other world-class events. its value proposition and a future outlook. NASSCOM FORUMS Emerging Companies Forum NASSCOM's Emerging Companies Forum provides a robust platform for SMEs within the IT-BPO industry to meet. CFC. the Aurangabad Municipal Corporation. CG Tantra and IIT Bombay participated in the Summit. Seminar on collaborative learning: The Emerging Companies Forum hosted a seminar at the TAPMI Centre for Collaborative Learning. held in February. Sharing views on Inclusive Innovation: The sixth session of the Emerging Companies Forum was held NASSCOM-Mercer Study on Gender Inclusivity: NASSCOM along with Mercer Consulting and inputs gained from the NASSCOM Gender Inclusivity Awards 2008 survey. The event deliberated on the issue of initiating a study on the IT industry in India. Held in Aurangabad in March. 2008 the goal of the event was to enable industry leaders. 2008 in Bangalore. Iteamic Private Limited. On the same day. The session. The report details the key statistics of the sector. Sitel. The five companies finalised for mentoring included Telibrahma Convergent Communication. Deutsche Bank. titled “The Relevance of Mentorship: Showcase of Mentee Companies. KPIT Cummins. GeBBS. AutoDesk. Mentorship Programme for emerging companies ends successfully: The first Mentorship Programme for Emerging Companies in the Northern Region came to a close on February 8. Busy Infotech and Compare Infobase. Patni Computers. on February 2. The key highlights of the study were presented at the NASSCOM Women in Leadership Summit at Bangalore in November.” spotlighted the first four companies. entrepreneurs and students to converge at a common forum. NASSCOM draws out final list of mentee companies: Bangalore was the venue for the selection of the five companies to undergo mentorship in the second phase. interact. NASSCOM releases Strategic Review 2009: NASSCOM released its annual report on the IT-BPO sector in India in February 2009 at the NASSCOM India Leadership Forum.800 delegates and drew a battery of globally known names and faces who addressed the audience and led the deliberations. 2008 in New Delhi. Magus Contact Centre. Syntel. seminars and conclaves. l creating interest among local and outstation participants. NASSCOM : Annual Report 2008-09 13 . All seven mentors participated in the session.number of start-ups in the product space and the potential opportunities in the domestic market. STAG Software. Members of this forum participate in a host of activities organised by NASSCOM including workshops. The Mentors shared their perspective on the metamorphosis that these mentee companies had undergone during the process. Everest. MIS on Market Research Outsourcing: NASSCOM released a paper on Market Research Outsourcing that highlighted the opportunities in the global market research industry and how Indian companies were leveraging this opportunity. Speakers from TCS. 2008 in Mumbai attracted over 1. Zensar. share experiences and industry Best Practices. NASSCOM also conducted the 3rd session of the WIL-IT Steering Committee Meeting. academicians. IT Business Leadership Summit 2008: As part of NASSCOM's initiatives to encourage the development of new IT-BPO investment destinations. NASSCOM launched several initiatives and activities under the umbrella of the Emerging Companies Forum during 2008 including the following: Pre-Budget confabulations: On February 1. the India Leadership Forum. the organisation supported the “IT Business Leadership Summit 2008” held under the aegis of the Chamber of Marathwada Industries and Agriculture (CMIA). Accenture. Graphiti. that prepare them for current-day challenges and keep them aligned with global trends sweeping the ITPO sector. 2008. namely Cellnext Solutions. is putting together a White Paper on Gender Inclusivity in the Indian IT-BPO sector. The event was hosted by ELCOT at the Wipro Campus. Neev Information Technologies. Mobera Systems. 2008 the Forum organised a Pre-Budget Consultative Meeting with IT Companies/IT Builders and industry representatives in Chennai. 2008 and attended by over 50 professionals. The event was followed by sessions on July 12 and August 9. NASSCOM's Emerging Companies Forum held its seventh session. with the aim of discussing the issue of “Putting Leadership before HR. Mentorship for SMEs: On September 24.” The session was attended by 52 members. NASSCOM Friday's 2. Discussing key issues for the state Budget: A meeting between the Chief Secretary of Chennai and the NASSCOM Advisory Council was held in Chennai on March 14.0: NASSCOM's Emerging Companies Forum-Marketing met in the NCR for the 33rd time on March 14. centred around the theme: “Taking off into the next orbit. Virtusa and Infosys. Firstsource and Ventureast addressed a gathering of over 36 members and 7 non-members. HR Heads and HR Professionals from member and non member companies. Cognizant. Evolving a Balanced Scorecard Framework: NASSCOM hosted a Quality Forum event in March 2008 in Bangalore. Arvind Gupta shared the success story of e-enable with around 23 attendees present at the session.0. who included CEOs. NASSCOM organised a talk on “Special Analysis of Software Estimates” in Hyderabad.0 held its 34th session. an effort on the part of the Emerging Companies Steering Group. The workshop was focused on the Software Quality at VIT. Around 25-30 professionals gathered together to gain insights on the marketing and social media aspects of Web 2. NASSCOM's Emerging Companies Forum discusses issue of talent retention: On September 19. This was followed by a second session in Chennai on October 23. 2008. On September 13. 2008 in Chennai. 2008 to talk about how organisations could harness the power of Web 2.0. Congruent. 2008 in Chennai. where it spotlighted the complete journey of e-enable Technologies. and the opportunities it was throwing up for companies. 2008 in Chennai. Accenture. Yet another workshop on Software Quality at VIT. from its start up stage to when it was acquired by ICICI. A Case Study on Infosys was presented to showcase how companies could deploy the Balanced Scorecard Framework. NASSCOM discusses success mantra for Emerging Companies: On April 25. The monthly review. Director of Innovation for Microsoft India. Defining a Plan of Action for the Emerging Companies Forum: The Emerging Companies Forum hosted a meeting on March 31. NASSCOM Emerging Companies Forum meets up in New Delhi: The capital was the venue for NASSCOM's Emerging Companies Forum get together on April 11. The aim of the event was to promote Tier 2 cities in Tamil Nadu as future IT-BPO locations. Cognizant. Vellore was hosted on March 1. On the same day in Hyderabad. QUALITY FORUM Faculty development workshop: NASSCOM organised a Faculty Development Workshop on February 22. focused its energies on defining a plan of action for the Forum. 2008 in New Delhi. Over 50 delegates. to discuss key issues for the state budget from an IT industry perspective. NASSCOM : Annual Report 2008-09 . 2008. 2008 in Bangalore. 2008. The Forum celebrated its first anniversary by cutting a cake. corporates spoke to students about the skills they needed to become successful IT professionals. Wipro. Harnessing the power of Web 2.” Panelists.in Chennai on February 22. with four companies getting mentored. a fourth mentoring session was conducted for SMEs. 2008 in Chennai. including faculty members from the VIT University and IT professionals from Polaris. the fifth session of mentorship was held in the capital city.” The meet was held in Pune on March 5. including representatives from Hewitt Associates. Polaris and Congruent. led the discussion. Educating SMEs on how to “take off”: NASSCOM's Emerging Companies Forum hosted a workshop for SMEs. The session drew over 40 attendees. Attendees got together to discuss the issue of “Inclusive Innovation. from BPO and Services companies attended the event. Analysing Software Estimates: In March 2008. where three companies were mentored and reviewed. Promoting Tier 2 cities in Tamil Nadu: NASSCOM's Emerging Companies Forum hosted an “Empower IT Dinner meet” along with ELCOT on March 14.” where Paul Murphy. At the session. NASSCOM's Emerging Companies Forum held an exclusive panel discussion on “Acquiring and Retaining Leadership Talent. 14 NASSOM hosts Mentorship Programmes across India: Mentors met their mentee companies in June. 2008. At the inauguration of the two-day workshop. where 30 people took part. Vellore--Q group activity and supported by companies such as Wipro. the First session of the Mentoring Programme was rolled out with 30 participants in Chennai. 2008. The session was attended by 400 students. UK region visited Bangalore on September 24. Chinese delegation visits Bangalore: A delegation from China was in India on November 20. NASSCOM-NIFA event on Amsterdam rolls out in Hyderabad: A high level business delegation from Amsterdam.attendees heard about what techniques produced the most accurate estimates. 2008. the Vietnamese delegates met up with STPI officials and paid a visit to the Infosys campus. Venture Infotek. including education initiatives for students. Mexican delegation meets up with the Indian IT industry in Bangalore: A Mexican delegation. The event highlighted Amsterdam's role as the IT Hub for Europe. who talked about how companies could make best use of the facilities offered by Amsterdam. Chinese. 2008 in Hyderabad. who included representatives of 12 IT companies. whether project size was a factor in the estimation of accuracy. which was attended by 25 member companies. The meeting and site visit was arranged by Birlasoft and GlobalLogic. The presentations were followed by an interactive panel discussion and a networking dinner. 2008. among others. 2008. NASSCOM members met up with representatives of UK Trade and Investment in Hyderabad. Around 15 Indian IT-BPO companies interacted with the visitors from Vietnam. Deutsche Bank. including members from trade unions. Web Access. providing ample opportunity for Indian attendees to interact on a one-to-one basis with the delegation from Amsterdam. Professors from Japan check out India's Silicon Valley: On August 6. Delegation arrives from Cambridge. the type of projects most likely to be poorly estimated and the most reliable basis for estimation. The meeting drew senior quality managers from companies such as L&T. The delegation visited the NASSCOM office for a briefing and discussion on the Indian IT-BPO industry and areas of collaboration for the public and private sectors from Howard County and Indian companies. led by the Ambassador visited Bangalore on November 5. Various issues related to quality. 2008 in Bangalore. Capgemini. 2008. Visiting International Delegations Briefing the US delegation: On February 25. Italian delegation visits Bangalore: A 16-member Italian CGIL delegation. led by the Vice-Mayor and including 30 senior representatives of international companies headquartered in Amsterdam and the Netherlands Foreign Investment Agency (NFIA). 2008. Seminar organised for delegation from Netherlands: NASSCOM hosted a seminar on October 14. The delegates also visited the offices of IBM Daksh. In Delhi. presentations were made by executives of global organisations. 2008. Vietnamese delegations visit India: May was the month when two delegations flew down to Indiathe Chinese delegation which spent time in Bangalore and the group from Vietnam which visited both Bangalore and New Delhi. Patni. NASSCOM : Annual Report 2008-09 15 . First Source. the Howard County (US) delegation arrived from the US in Bangalore. Stream. Jordan delegation visits Bangalore: NASSCOM hosted a delegation from the Jordan investment board on August 4. 2008 to discuss the possibility of focused meetings between the R&D and product design companies of both countries. NASSCOM hosts Quality Forum meeting: NASSCOM organised a meeting for quality professionals from the Western Region at its office in Mumbai on April 10. Setting up business in the UK: On March 3. The session was attended by 60 representatives of companies in India. the Netherlands. met up with the Indian industry on October 16. 2008. the typical over runs and under runs. included representatives from 30 member companies. The delegation. 2008. The meeting was attended by 14 members. NASSCOM hosts Kenyan delegation in Bangalore: A briefing was made by NASSCOM to a Kenyan delegation on December 1. a Roundtable was organised for the Vietnamese delegates. to meet with the IT-BPO industry in Bangalore. a delegation including Professors from Japan paid a visit to Bangalore. The purpose of the meeting was to discuss the possibilities of Indian IT-BPOs doing business in South East England and the benefits of setting up a business in the region. Wipro and STPI. were discussed at the event. the labour department and industry bureaus visited Bangalore on September 4. UK: A delegation from Cambridge. In Bangalore. led by the Mayor. As part of the briefings. 2008 in Bangalore for a visiting delegation from Amsterdam. NASSCOM hosted a special meeting with the visitors. Delegation from Germany participates in meeting in Bangalore: A delegation from Cologne led by the Mayor attended a meeting in Bangalore on November 21. The 12-member delegation was led by Dr. 2008.NASSCOM host WITSA meeting in Hyderabad: NASSCOM hosted a WITSA meeting on December 12. AILA. A survey on perceptions regarding the current status of data security in India and how outsourcing could be used as a strategy to address security challenges was released on the occasion. The meet discussed the need to strengthen WITSA through its members. the organisation undertook the following: l Indian Delegations Going Overseas Emerging Companies delegation makes a trip to the US: The second Emerging Companies delegation headed out to the US on April 28. The Members of Parliament were also introduced to the WITSA Members. The two sides met in Oslo and Trondheim. The members of the attending delegations visited the offices of HMRI. The objective of the meet was to increase the linkages between companies in the UK and engineering services organisations in India. The Ministry of Information & Broadcasting and NASSCOM partnered to put up an India Pavilion at the show.0: India. Anand Deshpande.” Apart from participating in the Software 2008 conference. NASSCOM and the Tamil Nadu Police hosted a DGP meeting in Chennai to discuss the launch of the Cyber Safety Week 2008 in the city. The organisation has been working closely with both industry and Government to help create a secure environment based on regulatory support and compliance. As part of this strategy. EMRI. to attend the Software 2008 conference/exhibition organised by Interop. who also spoke at the conference on “Outsourcing 3. the delegates also worked with the SDForum. the Market and The Factory for Building Software Products. and CSI. Cyber security initiative for Chennai law enforcers: On February 11. UK delegation explores engineering services collaborations: A delegation from Advantage West Midlands. The event drew customers and member companies. The aim of the event was to outline an action plan for working with the Government and law enforcement officers. A stronger world representation was recommended. BITS. Som Mittal. NASSCOM's Trusted Sourcing initiative: From February 1-March 31. the ITAA. heads. Microsoft. The delegation met up with members of the administration. Cyber Security meet hosted in Chennai: NASSCOM : Annual Report 2008-09 l l l . Satyam Technology and the IGF. to focus on security issues in business process outsourcing. 2008. NetApp and Sun Microsystems. France to participate in the MIFA 2008 conference-cumexhibition. 2008. 2008. They also took part in the DSCI Conference. partner agencies. a delegation of seven NASSCOM member companies visited Norway from November 15-19. among others. The Norwegian Government had invited NASSCOM member companies to explore opportunities in the country and establish partnerships with technology companies. lawyers and UK regulators and generated significant impact. USIBC. Four UK Ministers attend Security Summit in Hyderabad: Four UK Members of Parliament visited Hyderabad during the Information security Summit 2008. which was attended by 18 member associations from across the world. where over 25 companies were represented by their business and creative 16 Jointly organised a half-day conference in collaboration with the DSCI: NASSCOM and the DSCI hosted a conference on February 5 in London. SIPA and TiE to organise a two-day programme in Silicon Valley. The programme provided an opportunity for delegates to get to know about the technology trends and Best Practices contributing to the success of Silicon Valley and its eco-system. NASSCOM leads delegation to Norway: As a part of NASSCOM's Global Trade Development initiative. NASSCOM leads delegation to US: A NASSCOM delegation visited the US from July 24 to August 1. 2008. 2008 in Chennai. President. Site visits were additionally planned where Indian delegates had a chance to visit the offices of Google. Security Initiatives NASSCOM has been taking several initiatives to strengthen India's Security climate and ensure that the country emerges as a Trusted Outsourcing destination. The Chief Security Officers Forum: NASSCOM organised a meet for Chief Security Officers in March. 2008 NASSCOM focused its attention on positioning itself as a trusted sourcing destination for global customers. 2008 to explore collaborations in the field of Engineering Services (mainly aerospace). analysts. UK visited Hyderabad on December 24. NASSCOM made a presentation on India as an IT Destination. Delegation of Indian Animation companies heads to France: NASSCOM led a delegation of Indian Animation companies to Annecy. The Cyber security capacity building project was revised after meetings with the Director. Similar training sessions were also held in Mumbai. Kamlesh Bajaj from DSCI. Cyber Lab activities in March: Around 33 police officers and 19 public prosecutors were trained in three batches during March in Bangalore. The session covered regular police training on cyber security. cyber law and investigation procedures to be followed. Under the umbrella of the DSCI. 2008. NASSCOM participated in the Privacy Summit 2008 and made a presentation on the DSCI. including CXOs and police officers discussed the challenges facing cyber security. The IT Act Amendment Bill was tabled in the monsoon session of Parliament. The DSCI participated in and organised a number of events including the HR Summit in Chennai (NASSCOM). In Pune. Cyber Lab initiatives l Cyber Lab training initiative: February 2008 saw two batches of the police force being trained in Bangalore city. Work on the development of the DSCI web site was started. 29 investigators were trained in the same period. A power panel. Gulshan Rai. CERT-In. Roundtable with Academia in Chennai (DSCI). While the first batch commenced its training on February 2. a Roundtable on Government Security in Delhi (DSCI). In Mumbai. the corporate sector and academia attended the event. Attendees were also trained on how they could deal with cyber crime. l proposed from April in the Mumbai. DIT nominated Dr. with the programme getting finalised and the speakers identified. Around 220 people including personnel from the Police. taking the cumulative number of trained police officers to 1. training 220 PSIs and 14 probationary Deputy SPs.March 13-14. including 880 officers trained in outstation programmes in 2008. DSCI initiatives The decision to set up DSCI as a new company was implemented during 2008. The session was presided over by Shyamal Ghosh and Dr. a l l l l l l l l 17 . around 18 investigators received training. Kolkata trains its police officers on cyber crime: On August 18-26.559. taking the number of cyber trained officers to 1. around 500 Police Officers of West Bengal were trained in cyber crime. It was finalised by DIT later in the year. Adding to the numbers of trained police officers: The total number of investigators trained through the India Cyber Lab initiative. In Thane. the second began the learning on February 21. Director. l Visit to Washington DC: From March 24-28. 2008. NASSCOM representatives also met up with the members of the Centre for Information Policy Leadership and representatives of large US corporations and briefed them about DSCI's progress and possible areas of co-operation. The DSCI Bangalore Chapter was launched and drew a very positive response from the industry. with specific mapping to the privacy and data protection requirements in the EU and in the US. 2008 in Bangalore.553. NASSCOM hosted its first BPO event under the aegis of the DSCI which was devoted to the issues of Risk and Compliance. the following activities were also initiated: l Launch of the Security Council in Karnataka: The Karnataka chapter of the Security Council was launched on June 10.137. A pilot project with SANS for certification of secure programmers was finalised. Regular training of public prosecutors was NASSCOM : Annual Report 2008-09 A White Paper on the privacy and data protection environment in the country was readied. CERTIn on the Steering Committee of DSCI. During the year. and resubmitted. Bangalore Cyber Lab trains members of Police Academy: The Cyber Lab in Bangalore successfully completed the Outreach programme for the Karnataka Police Academy in June. 2008 were the days when the Tamil Nadu Police hosted a Cyber Security meet in Chennai. which took the number of cyber savvy officers to 585. Privacy related Acts were compiled for inclusion in the Privacy Handbook 2009 of the International Association of Privacy Professionals (IAPP). preparations began for the Annual Security Summit in Hyderabad. Several companies nominated programmers for participating in the test. thus stood at 4. 68 investigators were trained. Thane and Pune. The necessary documentation was completed and the application filed on the June 6. 2008 and the formalities completed by July end. Thane and Pune Cyber Labs. talent development. The event provided an opportunity for IT-BPO firms to build working relationships that would serve as strong foundations for lasting business partnerships with the biggest and the best in India and internationally. Kenkai and Reliance exchanged views on the domestic BPO market. attended by over 40 senior executives from IT-BPO member companies. 16 police superintendents participated in the one-day course on cyber crime. involving cyber safety training for 252 senior persons in the region. BPO FORUM Spotlighting the captives: On February 8. President. HSBC. a one-day event was organised at Gadag. The objective of the conference was to enable financial institutions to interact and exchange ideas with other major players and keep abreast of the latest developments taking place within the information technology sector across the globe. inviting officials from the Government of Andhra Pradesh for the event. Deutsche Bank and CFC International. bank managers and police officials. Som Mittal. Discussing industry issues with the Government: Bangalore was the venue for NASSCOM's tete-a-tete with the Government of Karnataka on March 13. judicial officers. NASSCOM-DSCI Security Summit in Hyderabad: NASSCOM and DSCI hosted the Security Summit 2008 on December 1-3. An eminent panel demystified the Budget for the audience and talked about the concerns it raised for the sector. GE Money. On December 1. Launch of the Captive Units Forum in the Western Region: The Captive Units Forum was launched on March 24. The organisation met up with the IT Secretary to discuss industry issues including service tax refunds. 2008. The function was attended by representatives from Citi Technologies. CA & CapMark. 2008. l NASSCOM-DSCI host Information Security Conclave: NASSCOM and the Data Security Council of India (DSCI) organised the Information Security Conclave on April 15. etc. Participants also shared the Best Practices they had deployed within the Security space. security. 2008 NASSCOM hosted a meet in Bangalore to talk about the provisions of Budget 2008 and its implications for the IT-BPO industry. Privacy and DSCI as SRO in Brussels (NASSCOM). spotlighted the findings of the NASSCOM-Everest Study. 2008. TP. including judges. Issues like ill informed reporting on the performance of the captive centres in India and the strategies to remedy the situation were discussed by the participants.Security Vendors' Meet in Delhi (DSCI). in Hyderabad. Convergys. 2008 in Mumbai. The meeting was attended by representatives of STPI. The meeting. Attending the event were representatives from Franklin Templeton. Police and army personnel receive cyber training: While 21 police sub inspectors were trained in the 35th batch on November 10-14 in Bangalore. 2008 in the city. which provided a platform for the industry to explore. 2008. the city also organised a one-day programme on Cyber Crimes and the IT Act 2000 for 33 military officers from CORPS of Military Police. 12 ACPs received training on November 24-29 in the city. Wells Fargo. Sharing Best Practices in the Security domain: The fourth meeting of the Pune BPO Best Practices Committee was hosted on March 12. NASSCOM's BPO Forum organised a meeting of captive units at the office of Computer Associates in Hyderabad. The event was attended by 250 delegates. etc. On December 19. 2008. 2008 in Mumbai. The three-day conclave featured talks by over 50 eminent speakers. 18 NASSCOM : Annual Report 2008-09 . Senior executives from organisations such as Magus. ADP. understand and review the needs of financial institutions and the latest cyber threats challenging companies. PTC Software. Over 50 representatives of NASSCOM member companies attended the event. while a general awareness course was rolled out for 21 deputy superintendents of police on December 30-31. “Captive” CEOs engage with Government: NASSCOM hosted an informal meeting of its Captive Units Forum. labour. Breakfast Roundtable for domestic BPO companies: Avaya GlobalConnect hosted a Breakfast Roundtable for domestic BPO companies on February 22. The discussions were focused around security issues facing IT-BPO industries. JP Morgan. 2008. and how companies had overcome these challenge. principals of law and engineering colleges. NASSCOM briefed the group about the activities of the Captive Units Forum in Hyderabad and the role NASSCOM was playing in addressing various issues such as the STP/SEZ regulations. Deliberating on Budget 2008: On March 14. Service Tax. l Cyber safety training for law makers in Bangalore: On September 27. The event was attended by over 150 delegates. Take Solutions. NASSCOM Product Conclave 2008 gets underway in Bangalore: The second NASSCOM Product Conclave 2008 was hosted in Bangalore on August 11-12. ENGINEERING SERVICES FORUM Recognising that Engineering Services Outsourcing is emerging as a significant business opportunity for Indian IT-BPO companies. HR meet in Mumbai focuses on NASSCOM initiatives: On May 8. 2008. 2008. drawing 14 product companies including Cognizant. As part of this focus.the Police. 2008. AIG Systems. NASSCOM's Product Forum met in Bangalore to initiate discussions with end-to-end Marketing on the directory building exercise and its progress. Around 720 delegates attended the Summit. apprise the officials about the issues/challenges faced by the companies. Around 25 BPO-HR heads participated in the session and discussed issues of mutual concern. among others. Verizon. understand the requirements of various Government agencies and identify ways of collaborating and resolving problems. It was suggested that the NASSCOM Product Conclave be hosted alongside a Trade Show on July 14-15. BPO Forum meets in Pune: Pune became the venue for a BPO Forum meet. coordinated by NSDL was attended by 40 representatives of various member companies including CTS. Adventity BPO. a focused “special19 . The programme. Product Forum meeting held in Mumbai: NASSCOM hosted its Product Forum meeting on June 26. Dr. NASSCOM's Product Forum meets in Chennai: NASSCOM's Product Forum hosted a special session in Chennai on April 7. Speakers at the event talked about the Indian products business scenario and the role of NASSCOM's Product Forum in shaping this industry. 2008. and the Cyberabad Security Council. which received significant media coverage. Plans were made for the release of a NASSCOM Study on the Products scenario within the Indian IT-BPO industry. HP. Similar sessions were hosted on July 30 in Hyderabad and Kolkata on August 1. NASSCOM : Annual Report 2008-09 NASSCOM organised a meet focused on the National Skills Registry. Senior representatives from Wipro. Collabnet. NASSCOM hosts NSR meets: On July 2. which brought together over 35 representatives of NASSCOM member companies and HR professionals. NASSCOM has been focusing on this segment and evolving a roadmap by way of which Indian service providers can address it. PRODUCT FORUM A meeting with Marketing: On February 11. The National BPO Forum met in Bangalore on the sidelines of the Summit and charted out strategies for the year ahead. UST Global. Syntel. The HR Strategy Group meeting was focused on NASSCOM's initiatives within the HR domain. Rural BPO initiative rolled out in Krishnagiri: A joint programme was organised by NASSCOM alongside the District Administration of Krishnagiri and Fostera on June 14. 27 participants from 18 member companies attended the session. K7 Computing. Ajuba Solutions and the Citi group. The aim of the meeting was to create an opportunity for the CEOs of the Captive units to meet senior Government officials. 2008 in Mumbai. NASSCOM held its BPO-ITES HR meet in Mumbai. to decide on its next course of action. The session. the Labour Ministry. 2008. HOV Services and the media participated in the event and addressed candidates aspiring for jobs in the BPO sector. Planning for the Product Conclave: A meeting was organised by the Product Forum in Bangalore in February 2008. NASSCOM has set up its Engineering Services Forum. was attended by senior managers of organisations such as Verizon. 2008. Level II pruning of the data was suggested by NASSCOM. NASSCOM used the platform to launch its Product Study and announce its joint initiative with Intel for Indian Product companies. on April 8. Chennai venue for BPO Captives meet: A BPO Captive Units breakfast meet was hosted in Chennai. Scope and numerous SMEs. and Aspire Systems. GMR presents its case study at Captive Units Forum meet: NASSCOM's Captive Units Forum met in Hyderabad on May 16 to apprise members about the key initiatives launched by the organisation for BPO captives. among others. Ford Business Solutions. APIIC. led by Som Mittal. drawing over 250 delegates including representatives of startups. Ganesh Natarajan set the tenor for the session by providing an overview of BPO Forum activities and initiatives and the progress they were making while Som Mittal shared with attendees NASSCOM's evolving vision and the road ahead. Bangalore hosts NASSCOM's BPO Summit 2008: NASSCOM's BPO Summit 2008 was held on June 9-10 in Bangalore. The World Bank. 2008. the Greater Hyderabad Municipal Corporation. 2008. NASSCOM hosts WIL-IT Mentorship Programme in Hyderabad: “Negotiation and Assertiveness” was the topic of the talk presented at NASSCOM's WIL-IT Mentorship programme held in Hyderabad on October 23. Progress Software. industry-academia meets. Managing change and Getting to the corner office. NASSCOM and its member companies have been spearheading several initiatives to expand the domestic IT industry and place Indian enterprises NASSCOM : Annual Report 2008-09 . launch in Bangalore. With Indian enterprises embracing the state-of-the-art and even exploring the idea of outsourcing their noncore processes to India-based BPO service providers. 2008. The committee. NASSCOM's WIL IT Mentoring Series hosts session in Chennai: NASSCOM's WIL IT Mentoring Circle. In a similar event held on July 17. including sponsors and media and 40 eminent speakers participated in the conference.” IT Women Leadership Summit 2008: NASSCOM's IT Women Leadership Summit was held on November 19-20. which featured four 4 parallel workshops alongside the main conference track. Roundtables with NMCC. an initiative to encourage women-led businesses to emerge as service providers for Fortune 500 companies. Synopsis and Virtusa. SumTotal Systems.interest-group. The session was attended by 20 mentees. Women in IT leadership initiative rolls out in Hyderabad: The meeting of the Core Committee of NASSCOM's Women in IT Leadership initiative was hosted in Hyderabad on April 24. amongst others. Negotiation. Five leading women were presented with the Excellence in Gender Inclusivity Corporate Awards. Two eminent speakers addressed 15 participants at the event. while Leadership Competencies Workshops would be held for member companies in Chennai. Quislex. WEConnect India. The Women in Leadership (WIL IT) initiative becomes active in Mumbai: After its successful 20 DOMESTIC MARKET IT INITIATIVES The rise of the domestic IT market has been a significant trend defining the Indian IT-BPO sector. NASSCOM also declared that the Monthly Mentoring Circle for women employees would commence its activities from April in Bangalore. Engineering Services Forum meets for the first time: NASSCOM's Engineering Services Forum hosted its very first meeting in Mumbai on May 9. Talking numbers. The event also featured the release of the My Mentor Kit. constituted by representatives from Satyam. the domestic IT business has been growing by leaps and bounds. Sum Total. Mentorship programme for women gets underway: The first mentorship programme for Women was organised in Hyderabad on May 28 and featured a talk on “Career Management. decided to mentor women professionals on the following issues: Branding self. 2008. 2008. particularly over the past few years. 2008 in Chennai. organising global outreach programmes. Managing peers. WIL IT Mentoring Series remains on track: The second session of WIL-IT mentoring circle was organised for 35 women from the middle management level in Chennai on October 23. Around 400 delegates. 2008. More than 30 members from various engineering services companies attended the session. Chennai and Hyderabad the WIL-IT platform became active in Mumbai on June 26. hosted a talk on “Change Management” and “Managing Peers” on December 11. the twin of the mentoring series. 2008. 2008. UBS. Domestic outsourcing in fact.” The programme was attended by 27 mentees. Participating in the session were representatives from Satyam Computers Systems. Hyderabad hosts first meeting for “Women in IT”: The first core meeting of NASSCOM's Women in IT Forum was held in Hyderabad on March 17. The vision of this Forum is to bring together Indian IT and related business services sectors to exploit the potential of ESO and develop a coordinated strategy to establish an “Engineered in India” proposition or discuss any alternate strategy. was launched at the Summit.” comprising industry experts from NASSCOM member companies that represent the engineering domain. UBS. GE. the WIL-IT initiative was also announced in Hyderabad. Around 170 delegates representing various IT and BPO companies attended the meet. The session featured a talk on “Getting to the Corner Office. The Forum members deliberated on issues such as engaging with analysts/global consulting firms. GENDER INCLUSIVITY NASSCOM sets agenda for Women in Leadership activities: Besides finalising the details of its Gender Inclusivity Survey. 2008. has become a viable business opportunity for the country's BPOs with service providers now beginning to focus on customers within India. 2008. HSBC EDPI and GE. Emotional Intelligence. consumer electronics. IT adoption in the auto-component sector: NASSCOM's report on IT adoption in the autocomponent sector was launched on December 19. has been serving as a bridge between domestic market customers and its own member companies. industrial and medical devices. l l l l l l NASSCOM : Annual Report 2008-09 21 . Fostering partnerships between DRDO labs and Indian IT firms: During 2008. New Delhi: NASSCOM presented a Detailed Project Report on the proposed Science and Technology Park to be set up in the capital city. SIG on embedded systems: In order to build awareness about the opportunities in embedded software systems.on the radar of the IT-BPO industry. The Park will focus on R&D activities in emerging technologies. 2007 in Delhi. its expectations from the vendors and the next steps. is expected to further this cause. for increasing IT adoption among SME firms. Mindtree Consulting. to the Delhi Government. NASSCOM. Ltd. to foster a better understanding of the technology solutions they require and share with them what's available in the market. academic institutes and user industries across Cluster initiative launched in Jamshedpur: A formal cluster development initiative was launched in Jamshedpur under Project Vikas of NMCC. The objective of the workshops was to identify the focus areas and define an action plan. and MeritTrac Services Pvt. Mistral Solutions Pvt. where it could interact with IT companies and explain the objectives of the project. The workshop was conducted at the NASSCOM office on October 24 2007.. It has also been actively engaging with the CIOs of leading organisations from various verticals to understand their pain points. through its initiatives. There are over 600 SME firms in Jamshedpur that are predominantly ancillary suppliers to Tata Motors and Tata Steel. Ltd. NASSCOM has been regularly launching initiatives to catalyse the growth of the domestic sector. the SIG will focus on automotive infotronics. Texas Instruments. The Automotive Innovation Cluster. The focus of the SIG will be on getting technology firms. l Presenting the Innovation Awards: The winners of the 2007 edition of the Innovation Awards were felicitated at the annual NASSCOM leadership summit in Mumbai on February 13.” which was well received by attendees. Apart from the MoP and NASSCOM.. Wipro. Ltd. The report analysed the lack of IT adoption in the Indian auto-component industry and recommended a framework which allowed an auto-component firm to benchmarks its IT strategy with its manufacturing and distribution processes. Pune: The second meeting of the Automotive Innovation Cluster was held at Pune. the Ministry of Power approached NASSCOM to organise a workshop. The report was well received in the market during 2008. Mango Technologies Pvt. two workshops of the SIG were conducted in Bangalore. which earlier remained in the shadows and was eclipsed by the export opportunities available to vendors. A decision was taken to integrate the activities of the group with the existing Auto Cluster in Pune. Powergrid. the workshop was attended by senior officials from various SEBs. During the year. the DRDO set up a team of senior lab directors to finalise the model and process for fostering partnerships between DRDO labs and Indian IT firms. MediaLab Asia. NTPC and IT firms (TCS. At the same time. With the state Government keen to promote Delhi as a knowledge hub. 2008. the Science and Technology Park in Dwarka (close to the airport). NASSCOM also made a presentation to the Executive Council of the Auto Component Manufacturers Association (ACMA). There was strong participation from IT firms. spread over 30 acres of land. Financial Technologies India Ltd. The result has been significant growth in the domestic business. The Domestic market IT initiatives unveiled by NASSCOM during 2008 included the following: l diverse sectors to interact and provide thought leadership on the issue. Science and Technology Park. thereby causing the IT and business vectors to be aligned. NASSCOM launched a Special Interest Group for embedded systems during 2008. Ministry of Power upgrades IT infrastructure: The Ministry of Power (MoP) initiated a significant programme in 2008 to improve the collection of base-line data in the 29 SEBs in India. academia and vertical industries developing applications using embedded systems. Since this required a huge upgradation of its IT infrastructure. The winners included Comat Technologies (P) Ltd. The meeting included a presentation on NASSCOM's report on “IT Adoption in the Auto Component Industry. Going forward. 700 students from the eight NERs.000 professionals seeking employment in the ITBPO industry during 2008. the Government and other bodies. NASSCOM submitted an approach note to increase the number of PG and Ph. Setting up 20 IIITs: The Ministry of Human Resource Development (MHRD) requested NASSCOM to prepare a “model” Detailed Project Report for establishing 20 IIITs across India. NASSCOM continued to step up its efforts in the area of IT training and skills development.. NASSCOM helped strengthen the linkages between the industry. NASSCOM supports Summit in Aurangabad: NASSCOM was an active participant in the “IT Business Leadership Summit 2008” held in Aurangabad during 2008. 2008. IT-BPO professional and share its views with academia and IT-BPO industry through the panel discussions. to address the skilling needs of around 20. A domestic BPO course was also developed for 300 select ITIs. The final copy of the Model DPR was submitted to MHRD on May 15. to enable the faculty to transfer domain and employment skills to students under their care. The final version of the “model” SRS was approved by the MoP committee and the procurement process started. Making headway with NAC: Under the umbrella of its NAC (the NASSCOM Assessment of Competence) and NAC-Tech (the NASSCOM Assessment of Competence-Technology) initiatives. This model DPR was expected to serve as a “single version of the truth” when preparing the DPRs for individual IIITs. 2008. Satyam. l 200 teachers with the requisite curriculum and teaching methodologies to deliver learning to 25. especially in Tier 2 and 3 cities and colleges. NASSCOM's BPO member companies facilitated the training at nodal centres with the status of Deemed ITIs. l Ph. Autodesk etc. At the same time. The DST agreed to join hands with NASSCOM. animation. existing IIITs and other educational institutions). NASSCOM's role in the DPR for the IIIT initiative was very well covered in all leading newspapers Faculty development programme: Largescale. NASSCOM engaged KPMG to prepare the DPR. and improved the employability of students. The KSITM and NASSCOM also put together an Implementation Plan to conduct a mass-based HRD programme for two lakh students in the state. NASSCOM also guided the Kerala State IT Mission (KSITM ) to create a DPR for a large scale faculty development programme that would impact 100. IBM. Government and academia through a range of initiatives. NASSCOM also took the lead in speaking about Faculty Development Interaction and in guiding students on careers in BPO. Accenture. Guwahati and Tripura for 6. Job fairs were also successfully completed in Gujarat and NASSCOM : Annual Report 2008-09 l l l 22 .000 final year students. NASSCOM. Infosys. A BPOdomestic curriculum was prepared by NASSCOM for the ITIs along with the Ministry of Labour and Employment. NASSCOM hosted job fairs in Rajasthan (where 1800 students participated) and Imphal.000 students in the state. The organisation used the platform of the conference to talk about the key prerequisites for an entry-level. NASSCOM supported Accenture's Faculty D e v e l o p m e n t Pr o g r a m m e o n “ D a t a Warehousing” for teachers in Chennai. for various stakeholders.D scholars in the area of computer science in India. Based on an extensive interaction with academia (drawn from the IITs. under the PublicPrivate Partnership model to create a scheme for 50 scholarships in computer science during 2008. EDUCATION INITIATIVES Recognising that rightly skilled manpower remains one of the most significant challenges for the ITBPO industry and that the sector is still experiencing a demand supply gap in its workforce. Additionally. The DST prepared the scheme and NASSCOM worked closely with the organisation to finalise the initial draft. in collaboration with Cognizant engaged with the State Government of Tamil Nadu to empower l Vo c a t i o n a l p r o g r a m m e s : N A S S C O M collaborated with numerous member companies to create vocational programmes in BPO.D and Post Graduate capacity building: On the request of the Secretary DST. Around 24 vocational courses were developed in collaboration with the Maharashtra State Board of Vocational Education (MSBVE) for publication. In order to ensure that education remained closely aligned to the manpower needs of the IT-BPO industry. state-wise training of teachers for the IT /Engineering and non-Engineering streams was planned in phases during 2008. HP and Sun). the DPR was prepared and presented to the MHRD on April 10. where they would be trained over a two-year period and be readied for the IT-BPO industry.HCL. NASSCOM's EMERGE Communityhttp://www. for NER NAC candidates and later for all NAC candidates in the country. The objective of the Community is to help senior management/thought leaders of SME organisations exchange ideas. was made available to all Engineering colleges via the State Governments including J&K.West Bengal and NASSCOM initiated the development of an e-job portal.000 faculty members in Tier 2 and 3 engineering colleges and develop a national curriculum for IT education. with two to three updates going live every week. Infosys.152 students. l Action on the NAC-Tech front: Significantly.in The Emerge Community web site is a private meeting place where NASSCOM members interact and work together with each other. a huge hit with NASSCOM members. NACTech Assessment for 330 candidates of VNR College.200 final year NAC-Tech qualified engineering students on September 19. 2008. NAC and NAC-Tech sign MoU with Sona College: On September 17. The e-platform to be used by NAC candidates for applying to different companies and by companies to recruit NAC-certified candidates was successfully executed. The NAC-Tech Advisory Council (AC) met in Bangalore in April to reconfirm the NAC-Tech matrix and all its subsections related to the reliability. Opinions and articles have been posted on the site. validity and authenticity of the employment skills test. Contributing to the National Knowledge Commission working group: Under the aegis of its Education initiatives. prepare a National Faculty Development Plan for upgrading 15.communities. The council. which was launched in February 2008.” NASSCOM holds Faculty Development Programme at Kalasalingam University: An eight member team from Accenture. At the job fair in Punjab. based on industry requirements. The AC unanimously agreed to insert the question ”Do you have a NAC-Tech score?” in the job application forms of their respective companies. 2008. with 65. NASSCOM contributed extensively to the development of the National Knowledge Commission's Report on the “Working Group on Engineering Education. Five IT companies participated in each of the events. completed one year in December. 2008 at Bangalore to form a core committee that would take a 23 l . Wipro. The NAC database of student competencies with respect to employment was made available to companies for employment. 2008. faculty and students of the college. for 1. 2008. NASSCOM's EMERGE BLOG NASSCOM's Emerge Blog-http://blog. Hyderabad was completed. Discussions were initiated with Naukri. learn from other decision and opinion makers and use the key takeaways to improve their businesses. NAC-Tech.in/ emergecompletes a year: The EMERGE Blog. l KrishnanKoli. l l l NASSCOM's GREEN IT INITIATIVE 2008 was the year that NASSCOM decided to “go Green” in keeping with global trends and the Green revolution now gradually sweeping over the IT industry.000 page views every month. Over 30 bloggers have been regularly contributing very valuable content to the site and kick starting debate and discussion on contentious issues. around 659 students were shorted listed with 158 direct offers being made. Job fairs in Tirunelveli and KrishnanKoil: NASSCOM organised a job fair for 1. NAC and NAC Tech signed an MoU with the Sona College of Technology. NAC-Tech conducted its test in 18 colleges in Punjab. CTS and Congruent Solutions addressed 100 faculty members of the Kalasalingam University during a two-day programme in Chennai on August 1-2. The organisation hosted its first meeting on “Green IT” on November 16. 2008 in Tirunelveli and a fair for 1. Leading industry practitioners have been interacting with other bloggers through this medium and guiding them about how they can achieve their goals. 3i InfoTech. The blog has been generating considerable traffic. particularly SMEs. The event was attended by senior management.Com on the creation of a job portal for NAC-Tech candidates. The site gets an average of 40.000 page views every month. constituted by the Learning and Development Heads from IT-BPO firms had its first meeting in August.nasscom.nasscom. and a platform for interaction and information sharing. The agenda of the Council is to evolve a strategy for embedding employment oriented training in college curricula.000 final year students on September 20 in NASSCOM : Annual Report 2008-09 NASSCOM sets up Education Council (NEC): NASSCOM established an Apex Council to guide its Education initiatives and provide thought leadership. It is aimed at creating an enabling environment for underserved communities by facilitating access to information and services. understand the information needs of a community. microenterprises. Connectivity and NF) being vital to the Network. motion and heat detection sensors etc Make Green warriors: Encourage the over 2 million employees of the IT-BPO industry to adopt a Green life-style and thereby become change agents in creating a more Green environment. the social development arm of NASSCOM. power efficient computers. energy efficient data centres. BiG Tech: This programme enables technology companies to route part of their philanthropy and CSR initiatives through NGOs and help these organisations conserve ICT budgets. NF has already completed three sustainability and entrepreneurship workshops with partner NGO leaders and NKN telecentre managers. The BiG programme aims to build capacities of small and medium NGOs in India and encourage them to use ICT as a part of their activities. etc. BiG lies at the core of the NKN. l synergistic interventions through partnership. As part of BiG. sharing infrastructure e. NF's multifaceted programme harnesses the power of partnerships and brings together donors. the NASSCOM Foundation (NF)'s vision is to leverage ICT to empower and transform the lives of the underserved. learn to disseminate relevant information in communities. The NASSCOM Knowledge Network (NKN).focused look at the issue.000 community members including youth and women and touched areas such as adult literacy.g. NF's initiatives so far have impacted over 30. Cisco the co-chair of the Green IT Committee. NF realised the need for an ongoing training programme to help knowledge centre coordinators understand the role of ICT in development. web-conferencing. shared data centres. and set-up and manage knowledge centres. Ganesh Natarajan is the Chairperson and Laura Ipsen. addressing issues like e-waste management. content providers and implementing agencies. IT skills development. The programme has scaled to national grid of 179 knowledge centres across 12 states and 75 districts in India. Green computing infrastructure e. Implementation. The BiG Tech programme is delivered in India by the NASSCOM Foundation in partnership with TechSoup. Building ICT Capacities@grassroot levels (BiG): In the course of setting up the NASSCOM Knowledge Network. NASSCOM's charter for the Green IT Initiative was formally approved by the participating members and encompasses the following: l Make IT Green: Spur adoption by industry of Green technologies and practices including Green buildings. identify relevant information and information sources. NASSCOM Foundation. is envisaged as an independent. civil society and governments in 24 NASSCOM : Annual Report 2008-09 . intelligent transport systems. Some of the initiatives of NASSCOM foundation in the social arena have been as follows: The NASSCOM Knowledge Network: This community-centric initiative is designed to engage industry. disaggregated model with the contribution made by every partner (Resource. solutions and technologies. video-conferencing. This programme aims to set up Telecentres that are equipped with computers and have connectivity of some sort. The NF has invested in building the capacities of its partner organisations through extensive training of the personnel managing the knowledge centres under the BiG initiative. the IT industry has slowly but steadily deployed its knowledge in Information and Communication technologies (ICT) for the benefit of the less privileged. The programme's focus is on training and disseminating the knowledge gathered locally and through NF's multiple activities across India. Make Green happen through IT: Deploy IT solutions which help firms and businesses become Green including Cloud Computing. thus enabling grassroot organisations to start successful ICT projects. A catalyst of change. life-skills and women empowerment. The programme has been made possible by donations from technology product manufacturers like Microsoft who wish to help the NGO sector. Green IT Policy and Green warriors have been formed and are in the process of planning their activities for the months ahead.g. THE NASSCOM FOUNDATION (NF) Besides building state-of-the-art products. health awareness. has been at the forefront in leading the IT industry to change the social development landscape of India. I-Get Involved: NF's I-Get Involved Programme focuses on defining the path by which companies can give back to society and contribute to its l Three working groups on Green IT Infrastructure. The policy for setting up a rural BPO in Tamil Nadu was also launched at this session. the industry. NF intends to become a catalyst. HR Heads and HR professionals from member and non member ITBPO firms. members decided to draw the attention of the Government of Tamil Nadu on SEZ issues. 2008. Intel and the Azim Premji Foundation.” featured interactive panel discussions. Chennai meet brings together emerging companies: NASSCOM's Emerging Companies Forum organised its eighth session in Chennai on May 30. Sutherland etc. encouraging members to do more. Headquartered in New Delhi. NF has another office in Mumbai. The Programme also seeks to harness a greater array of resourcesintellectual and financial. Secova. Consim Info and Orange Scape Technologies addressed over 22 participants from member companies. The half-day event showcased the success story of the rural BPO model. NASSCOM Foundation is a trust registered under the Indian Trust Act 1882. Chennai venue for NASSCOM's security workshop: A brainstorming session on security was hosted for Chief Security Officers in Chennai on October 14. Eight Council members and a NASSCOM representative were present at the session. leadership development. meeting. The Summit. The event was attended by close to 150 members from IT-BPO companies as well as Government officials and representatives of embassies and the media. initiates alliances. attrition management and industry-academia partnerships. 2008 in Chennai. Representatives from Aspire Systems. keynote speeches and presentations on HR trends. NASSCOM Roadshow on rural BPO: On October 21. frequent power failures. endowments. Companies like Perot Systems. 2008 to deliberate on a host of issues impacting HR. sabbaticals. HR Forum hosts meet in Chennai: NASSCOM's HR Forum got together in Chennai on March 26. donations. viz. captures Best Practices and promotes good work and CSR initiatives. Cognizant.betterment. It works in 12 states and 75 districts of India and has forged partnerships with many companies like Microsoft. with its theme of “Managing Change. a Facility Managers meeting was held in Chennai to focus on industry Best Practices being embraced by them. NASSCOM launches CEO Forum in Chennai: The CEO Forum Chennai was launched in the city on July 25. from the industry and beyondto make a major impact on the development of society and the grassroot communities. 2008. etc. volunteering services. Many of NASSCOM' member companies have been engaged in CSR initiatives. In addition. Over 600 delegates took part in the event. NASSCOM organised a Roadshow on rural BPO in association with FOSTERA and ELCOT in Chennai. to discuss “Strategies to counter the war on Talent. the toll plaza at OMR. More than 40 professionals from various companies participated in the work shop which was jointly conducted by NASSCOM and KPMG.” The session was attended by 40 members including CEOs. NF. It was registered in the year 2001. the Citi Group. through its various programmes impacts thousands of community members across the country. showed interest in implementing the BPO model in the hinterland. NASSCOM HR Summit 2008: NASSCOM hosted its HR Summit 2008. the event drew over 60 senior HR professionals. boosted with the use of Information and Communication Technologies. a networking dinner was organised on the same evening to enable them to connect with other industry professionals. the Single Window system and the need for a bus facility for IT-BPO employees. Hosted by HCL. 2008. Government bodies and people at the grassroot levels for integrated development. 2008. REGIONAL ACTIVITIES Southern Region CHENNAI Sharing industry Best Practices: On March 20. NF is helping bring together implementing agencies. NF aims to facilitate and strengthen the CSR space and build momentum for the achievement of the country's Millennium Development Goals. Regional Council takes up industry concerns with TN Government: At the Regional Council Meet held in Chennai on July 21. It thereby also sensitises NASSCOM members companies and other corporate bodies to leverage their core competencies to reach out to the underserved through NF's various I-Get Involved channels. It encourages contributions and involvement by IT-BPOs. NASSCOM's Executive Council (EC) connects with peers over networking dinner: As NASSCOM EC members were present in Chennai on April 7 for a NASSCOM : Annual Report 2008-09 25 . payroll giving programmes. an annual conclave on July 3-4. 2008 in Chennai.NASSCOM's Taxation Practice Series holds first session in Chennai: NASSCOM's Taxation Forum held its first session on October 21. on November 21. More than 80 Quality Professionals took part in the session and heard experts talk about implementing the Agile methodology.” by Vipul Taneja. Country Manager. NASSCOM's EMERGE Forum organised its 15th session in Chennai. Chennai. the NASSCOM Foundation and the IACG. diploma and certificate holders. Director. Arena. Discovering the power of online marketing: On February 27. France. were identified as the key focus areas for the Forum by Committee members. around 18 industry CEOs met under the aegis of NASSCOM's Captive Forum in Hyderabad. 2008. was attended by 54 delegates. NASSCOM supported ReTechCon 2008. Product management workshop in Bangalore: A Product Management Workshop was held on July 22-23 in Bangalore for around 30 NASSCOM member and non-member companies.” was attended by 20 representatives from NASSCOM member companies. 2008 in Hyderabad to clarify various issues related to manpower development for the industry. HYDERABAD Meeting with Animation and Gaming companies: Representatives from Animation and Gaming companies met on February 21. The Session on “What differentiates emerging companies where IT skills are commodity?” was led by Pantulu Avasarala. compete and win in these challenging times. Equaterra. targeted at quality professionals. Animation and gaming Forum identifies its goals: NASSCOM hosted a meeting of its Animation and Gaming Forum in Hyderabad on April 29. Animation and Gaming Forum discusses the emerging India opportunity: NASSCOM's Animation and Gaming (A&G) Forum members met up with the Secretary. Green Gold Animation. a conclave hosted by the Retailers Association of India (RAI). As part of NASSCOM's Tax Practice Series. 2008 in Chennai.” The event was conducted in association with the Institute of Business Laws (IBL). was the first knowledge sharing programme to be organised by the Forum. the expectations of the industry from the Government as well as the forthcoming delegation to Annecy. At the session. Star Features. The meeting was attended by representatives of the AIGA. 2008. faculty development. NASSCOM shared news about its research and other initiatives in the Animation and Gaming space. the session focused attention on the “Implications of the Recent Changes in Service Tax affecting the ITBPO Industry. skill gaps during recruitment and a national entry-level recruitment test for employment in the sector. NASSCOM's Quality Forum meets in Chennai: A panel discussion on Agile Methodology was held under the aegis of NASSCOM's Quality Forum on December 4. The Session on “Innovating/ Differentiating IT Services using Open Source. Gameloft. PwC shared its views on the opportunities that could be tapped by Captive centers. The half-day session. 2008 NASSCOM's Emerge Forum organised its 13th session at the Cognizant Campus in Chennai. Government policy. It also discussed the India opportunity. held in Hyderabad. 27 representatives from NASSCOM member and non-member companies attended the meet. relevant courses available to build skills in animation and gaming in India. These included the entry for graduates. NASSCOM supports retail event: For the second consecutive year. More than 30 representatives from NASSCOM member and nonmember companies participated in the meet. NASSCOM members met in Hyderabad to exchange views on the issue. The meeting. Speakers at the session provided an overview of the global economic climate and advised companies on what they could do to stay alive. Education. Ministry of I&B. Cincom Systems. held at the GRT Convention Centre. NASSCOM's EMERGE Forum focuses on survival strategies in troubled times: On December 19. Rhythm & Hues. 2008.” Over 50 delegates were present for the talk. Picasso. New Delhi at an event in Hyderabad. Captive Forum meets in Hyderabad: On July 11. NASSCOM Emerge Forum holds 14th session in Chennai: Chennai played host to the 14th session of the EMERGE Forum. Hyderabad meet focuses on the challenges facing Indian CIOs and CFOs: NASSCOM's Emerging Companies Forum hosted a talk on “Sourcing of Serviceswhat is stopping the Indian CIO and CFO. Ganesh Natarajan represented NASSCOM and was the Guest of Honor at the event which was spread over two days (March 5-6) and held in Hyderabad. 2008. NASSCOM's EMERGE Forum hosts meet in Chennai: On October 24. “The Power of online marketing. Dr. existing models for 26 NASSCOM : Annual Report 2008-09 . positioning. growth initiatives and demand in gaming/animation. The objective was to flag off a discussion on “How to start a Networking Group within the organisation.” The event. Transport Technology Strategist from UKTI. Chennai. 2008. 2008. The session was attended by 50 delegates. 2008. representing a cross section of industry. 2009 in Bangalore. The conference featured a series of Roundtable discussions as well as keynotes. The aim of the session was to build relations. shared his insights on how the future could unfold and how smart companies needed to position themselves in these tumultuous times. NASSCOM hosted a meeting with the IT Secretary of the Karnataka Government on September 24. The event was attended by 60 delegates. Honeywell Tech) and attended by more than 70 delegates. Paul Singh Bhatia. 2008. Regional Head of Leadership Development and Managing Director. followed by a speech on “Is India ready for Games” by Ed Fries. in Hyderabad on September 30. was attended by more than 85 delegates. CEOs and senior managers from 18 companies. IDS Software. 2008. held on October 15-16. NASSCOM representatives led by NASSCOM : Annual Report 2008-09 . and iVista the benefits of enrolling in the organisation. 2008. Krishna Mikkilineni (VP and MD. NASSCOM's Emerging Companies Forum met up with Avista Advisors in Bangalore. Heinz Thielmann. Industry meets up with Karnataka's IT Secretary: Continuing its interactive sessions with Government officials. where speakers talked about the global opportunities in the Animation. to welcome the new Government and highlight the urgent issues facing the IT-BPO industry. NASSCOM's EMERGE Forum hosts Mike Sweeney: NASSCOM organised a talk on “The Global Financial TurmoilOvercoming the Sub Prime Crisis” by Mike Sweeney. NASSCOM shared with four new member companies including Agile Labs. creator of the Microsoft Xbox. The Inaugural address was delivered by Som Mittal. UBS Leadership Institute. 2008. 2008 in Bangalore to discuss “Strategies for the German and European ICT industry. Global Head of Learning and Development. Deloitte spoke about the importance of workplace learning and how organisations could leverage online learning tools to deliver business value. The event was well received and attended by 310 delegates. NASSCOM held its “Tea and Cookie Member Meeting” in Bangalore to welcome new members into its fold. 2008 in Hyderabad. spoke on the “Opportunities in Engineering Services in Europe.” held in Bangalore on July 11. held in Bangalore. Tea and cookies for new NASSCOM members: On June 30. a UBS veteran who has closely observed the global banking industry for the past 22 years and studied at close quarters the 1987 and 1998 global financial crises. The aim of the meeting was to understand the ecosystem for R&D IT companies in India.” The meeting was attended by six representatives from member companies. Hyderabad and Kolkata. Roundtable meeting focuses on German/ European ICT industry: A Roundtable meeting was organised with Dr. The national annual event featured keynotes by a battery of reputed speakers as well as high value panel discussions. Engineering Service Forum focuses on Engineering services opportunities in Europe: On August 11. This session was attended by 85 people. HR Forum meets in Bangalore: The NASSCOM HR Forum hosted a meet in Bangalore on May 27. who included senior HR and training managers from Bangalore. London. 2008 in Hyderabad. Dr. 27 BANGALORE Understanding the ecosystem for R&D in the ITBPO sector: On February 19. on July 15. The brainstorming session was chaired by Dr. understand the Government's initiatives and contribute towards a better policy and ecosystem to grow the IT-BPO Industry.NASSCOM's EMERGE Forum focuses on workplace learning: At NASSCOM's EMERGE Forum meeting held on August 26. VFX and Gaming industry in India. Workshop on Work-life integration: Over 45 members participated in a Workshop on “Work Life Integration as a Business Imperative in the Globalised Environment. Interfacing with the Karnataka Government: On June 19. Ganesh Natarajan and Biren Ghose. participated in the event. Sweeney. Nick Van Dam. 2008. Bangalore plays host to Engineering Services Forum Meeting: The Engineering Services Forum met in Bangalore on July 28. Siksha Consulting. NASSCOM rolls out Animation & Gaming India 2008 event: NASSCOM hosted its Animation & Gaming India 2008 conclave on November 5-7. Bangalore venue for Quality Summit 2008: Bangalore was the venue for NASSCOM's Quality Summit 2008. Som Mittal met the CM and IT Minister of Karnataka in separate meetings. The meeting was attended by 14 representatives from nine companies. The event brought together CEOs and the thought leaders from the industry to discuss an array of issues impacting business. NASSCOM executives and 14 ERC members. which in accordance with internal policy. network and share “out-of-the-box” ideas. Roundtable with West Bengal's IT Minister: On July 10. The programmes developed by NASSCOM's member companies were submitted for the approval of the Government of Maharashtra. Going forward. 28 Western region MUMBAI Talk at TechFest in MET. identified as one of the focus areas by the NASSCOM Eastern Regional Council. The agenda of the meeting was to discuss Mumbai's Transformation Vocational Courses. Present on the occasion were the Secretary IT. Over 350 delegates enrolled for the Summit. including the existing economic environment. NASSCOM hosted its first national level event in Kolkata. 2008 in Kolkata. 2008. 2008 in Kolkata. held the first meeting of its Eastern Regional Council on April 26. The event was attended by 51 representatives from NASSCOM member companies. The focus of the meet was Physical Security Systems for enterprises. MET is a reputed B-School in the state of Maharashtra. 2008. The aim of the CEO Summit was to take a focused look at the key issues that would spur the Indian IT-BPO sector to its next phase of growth.” Around 36 HR professionals from NASSCOM's member companies and non-member organisations attended the talk. Eastern Region KOLKATA HR Forum meets in Kolkata: The NASSCOM HR Forum met on April 22. Minister of IT. 2008 to hear an independent consultant talk about “Emerging CompaniesTaking off to the next Orbit. Kolkata venue for CEO Summit: On November 1112. Director. 2008. Eastern Region Council Meeting: NASSCOM executives including Som Mittal and Rajiv Vaishnav met up with 14 Eastern Region Council members in Kolkata on July 10. Over 35 professionals participated in the session. Animation Group holds first meeting in Kolkata: Animation.” HR Forum focuses on Attrition Management: The NASSCOM HR Forum hosted a session on Attrition Management on June 24.NASSCOM shares Security Best Practices with Indian corporates: Around 120 security and facility heads attended a Best Practices sharing session hosted by NASSCOM in Bangalore on December 18. NASSCOM organised a Roundtable meeting with Debesh Das. 2008 and presented the keynote. Bandra. Positioned as an exclusive gathering for CXOs with the theme “Beyond Horizons. 2008. 2008 in Mumbai. 2008 where insights on NASSCOM's Trade Initiatives and updates on India's Competitive Advantage were shared with 40 attendees. Office of South Asia & Oceania. US Department of Commerce) in Kolkata on June 27. the Council will address issues challenging members and launching programmes in defined focus areas for the region. The meet. Emerging Companies Forum gets together in Kolkata: Around 42 representatives from NASSCOM member companies met in Kolkata on June 18. has been setting up Regional Councils across the country. strategise. Mumbai: A NASSCOM representative was invited as the Chief Guest at TechFest@MET. was devoted to the formation of the Council. 2008 in Kolkata to discuss “The Changing Role of HR in today's IT Industry. Government of West Bengal. Kolkata plays host to first Eastern Regional Council Meet: NASSCOM. NASSCOM : Annual Report 2008-09 . Bandra on February 9.” the meet provided a platform for attendees to meet. Spotlighting the benefits of a NASSCOM membership: A special meet was organised in Kolkata for member and non-member companies. which was attended by 11 ERC Members. Meeting on vocational courses: NASSCOM met up with representatives of the Maharashtra Higher and Secondary Vocational Board on February 26. attended by NASSCOM members. CEO Forum workshop in Kolkata: A workshop was held under the aegis of the CEO Forum in Kolkata on September 11. EMERGE Forum hosts meet in Kolkata: NASSCOM's EMERGE Forum hosted a workshop to build awareness amongst IT companies on Risk Management in Contracting Practices and Legal Liability-related matters for SMEs. became the discussion point at the first Animation Group meeting held in Kolkata on May 29. to enlighten them about the benefits of a NASSCOM membership. 2008. Eastern Region Council Meets with Linda Droker: NASSCOM hosted a meeting with Linda Droker. West Bengal. Various important issues concerning the BPO industry. The list of w i n n e r s i n c l u d e d Re l i a n c e I n d u s t r i e s (manufacturing enterprise). The delegation included representatives from the Chicagoland Entrepreneurial Centre (CEC). 2008. 2008 in Mumbai. Workshop for Emerging Companies Forum: A workshop on “Taking off into the next Orbit” was conducted in Mumbai on June 25. including IT/ITES. HR Strategy Group meeting in Mumbai on December 17. NASSCOM IT-BPO Forum discusses security issues post 26/11: NASSCOM hosted its IT-BPO Forum.” The speaker for the session. 2008 to make a presentation on its activities to the Management Council of the institution. Jindal Hotels (tourism). Sheela Foam (manufacturing SME). members deliberated on issues such as “Understanding the nuances of the Budget” and “Evolving a Domestic and Global Scenario and its impact on Knowledge based industries. TiE Midwestthe Midwest Chapter of TiE Global. 2008 in Mumbai.” The speaker at the event. NASSCOM hosted its Speakers Club event in Mumbai.C.CFOs get together in Mumbai: The second meeting of the CFO Forum was hosted by NASSCOM in Mumbai in March. enlightened attendees about the vendor selection process. where they met up with a delegation of TiE Midwest. Kohli of TCS for his valuable contribution to the IT Industry. 2008 in Mumbai where the focus was on “The Emerging IT Services and Software Ecosystem: Seven Strategies for IT Services Firms to Shift the Balance Of Power. Motilal Oswal (financial institutions). gain competitive advantage. Mumbai hosts goGlobal CLINIC: As part of NASSCOM's Emerging Companies Forum. NASSCOM member companies that had contributed towards designing the courses. 30 participants from 17 organisations participated in the session. Dr. grow revenues and enhance customer responsiveness. Mumbai hosts NASSCOM Speakers Club event: On April 25.” The 15 participants attending the session included NASSCOM members and non-members. including security. a fourth goGlobal CLINIC was held in Mumbai to acquaint attendees about “Doing Business in the USA. also attended the meeting. NASSCOMCNBC IT User Awards recognise IT-led companies: The NASSCOM-CNBC IT User Awards event was rolled out on November 26. The IT-BPO vocational course book was also launched during the meeting. other associations and IT companies for a meeting to discuss the state's revised IT-BPO Policy. The meeting was attended by 25 participants representing 18 organisations. The Life time achievement award was conferred on F. Vaibhav Manek of Indé Global. Mumbai University on October 4. provided an overview of the latest compliances that USA subsidiaries/ LLCs/ JVs/ Branches/ Agents/ PEs/ Reps had to plan for and meet with. were discussed in the four hour long meeting. N A S S C O M i n t e ra c t s w i t h M a h a ra s h t ra Government on revised IT-BPO Policy: On June 25. Minister of State for Commerce and Industry. Gujarat (e-governance). The goal was to facilitate an interaction where attendees could seek inputs from business leaders. 2008. Reddy's (pharmaceuticals). academics and representatives from the banking sector. The event featured a talk on the “Business Model Innovation from Technology Change. The Chief Guest at the event was Jairam Ramesh. optimise business processes. the Government of Maharashtra invited NASSCOM. CEO Speakers Club holds meeting in Mumbai: The CEO Speakers Club held a special meet on December 2. The awards initiative showcased the efforts of organisations in the country that had innovatively harnessed the power of IT to achieve process excellence.” A briefing session on NASSCOM's discussions with the Joint Secretaries in the MoF in Delhi and a panel discussion completed the proceedings. Ray Wang of Forrester Research. NASSCOM attended the MTSU meeting along with Government college principals for vocational courses. investors and entrepreneurs in India and explore future partnerships within the IT-BPO industry. MTSU meeting held in Mumbai: On November 11. NASSCOM : Annual Report 2008-09 29 . 2008 by Dr Ashok Korwar. LIC (insurance). This meeting was followed by a Telecom Committee meeting where telecom service providers were invited and NASSCOM was requested to attend. Bharti Airtel (telecom). Lisle Technology Partners and Quinnox Consultancy Services. As part of the key sessions. Meeting in Mumbai University: NASSCOM was invited by the Vice Chancellor. Meru Cabs (travel). Medical Research Foundation (healthcare) and the VAT project. ITC (retail and logistics). Mumbai venue for CEO meet: A networking reception of select CEOs was organised on November 11. Athena Security. 2008. HDFC (banking). 2008. solutions framework and sustainability. infrastructure. Meeting of IT taskforce Committee of the Government of Gujarat: On June 17. FDPs and the seminar series with GIL“Enlightened Gujarat. Engineering Services Forum holds meet in Pune: Eminent panelist from engineering services companies participated in an event organised by NASSCOM's Engineering Services Forum on December 10. solutions framework and sustainability of SaaS. the “CornerStone-Study Circle” at I2IT. 2008. PUNE Launch of the CornerStone Study Circle: On February 23. 2008 in the NCR. The prime focus of the study circle is to “Update and Upgrade on Technology Issues” relevant to the real world. hosted by Persistent Systems a special event was organised with the theme: “The Technology-Law Interface: Contracts. Rajiv Vaishnav of NASSCOM talked about the organisation's various initiatives such as NAC-BPO. The meeting was hosted by CSC and featured a presentation on the “Impact of the Budget. focused on various technology issues related to architecture. CornerStone aims to provide an experiencesharing platform for IT professionals. infrastructure. issues such as “Outsourcing from an EU perspectivethe Specific Regulatory Issues. The objective was to provide a platform for the top leadership to network. NASSCOM's IT-BPO Forum held its second HR Strategy Group meeting along with Gujarat Informatics Limited in Ahmedabad. collaborate and work together to build synergies and share Best Practices.). National Knowledge Commission. Gurgaon CEO Forum meeting: The Gurgaon CEO Forum was launched on May 6. attended by 20 members. As part of its anniversary session. IT-BPO companies including HCL. Som Mittal on a host of issues and participate in a Roundtable discussion. scientists and academicians.. The workshop.” and “real and virtual worlds.” Spotlighting HR Best Practices: On October 15. researchers. The speakers at the Forum spoke about how companies could innovate to drive competitive advantage. Kolaskar. corporate IT users. NAC Implementation in Gujarat: NASSCOM met up with the Education Commissioner of Gujarat on November 4. 2008. CEOs. 2008. NAC-Tech.” Roundtable discussion dominates Emerging Companies Forum meet in Pune: Emerging companies from the Western region met on May 9. TCS. 2008 in Pune. 2008. Professor Ashok S. Law enforcement and Regulations. making it fruitful and interactive. 2008 in Pune to interact with NASSCOM President. The meet focused on what industry expected of fresh graduates.” “IPRThe currency of the future for the software industry. etc. Pune. Advisor. The event was attended by 65 delegates. top management (CIOs. 2008 in Ahmedabad.AHMEDABAD NAC Job Fair builds awareness about IT as a career destination: An NAC Job Fair was hosted in Ahmedabad on April 26-27. Other speakers at the event provided insights on Northern region DELHI AND NCR CEO Breakfast meeting at Noida: The third meeting of the NASSCOM Noida CEO Forum was held on March 20. The first CornerStone meet had “Software as a Services (SaaS)” as its theme. Motif. Around 35 BPOHR heads attended the meet and discussed Best Practices in the area of HR and how they fitted in within the IT-BPO environment. e-Infochip and representatives from academia met in Ahmedabad. Participating in the Tech-Law series in Pune: The Tech-Law Discussion Series completed one year in Pune. NASSCOM WR launched a new initiative. NASSCOM organises CornerStone Study Circle: NASSCOM organised the second CornerStone Study Circle on “Data fabricData Management for HPC” in partnership with the International Institute of Information Technology (I2IT). The workshop was attended by 18 trainers and hosted by BIG Animation Studios. talked about the legal framework for public funded research. to discuss NAC implementation in the state. Around 28 30 NASSCOM : Annual Report 2008-09 .” Around 32 CEOs attended the session. The participants discussed technology issues related to the architecture. NASSCOM Animation & Gaming Forum hosts “Train the Trainer” programme: NASSCOM's Animation and Gaming Forum organised a “Train the Trainer Programme"a candid discussion on internships and employment opportunities within the animation industry. 2008. with the first meeting hosted at the Sapient office. IPR. with the aim of helping youth determine their suitability for a job in the IT-BPO industry. in Pune.” The chief guest at the function. Pune on August 8. Gurgaon CEO Forum meets for second time: The second Gurgaon CEO Forum meeting was held on July 10.” NASSCOM launches Emerge Community: June was the month when NASSCOM launched its EMERGE Community in New Delhi. spotlighted the challenges and opportunities facing SEZs. “Higher Employee Engagement Today Does Not Necessarily Reduce Attrition. held on September 13.0Delivering business Impact. 2008. which NASSCOM : Annual Report 2008-09 31 . 2008 in New Delhi to discuss how a Product company could be built. an initiative of the EMERGE Forum. 2008 with a series of Roundtable events involving Engineering and R&D companies. 2008 in New Delhi. The session was attended by 27 participants from 22 companies. real-life problems/themes and asks them to come out with codes/ products or ideas that help overcome the challenge. which featured a talk by NASSCOM President. it has gone on to be incubated within Microsoft or spun off as a startup externally. NASSCOM hosted a meeting of its Emerging Companies Forum. to deliberate on technology and business trends. NASSCOM hosts EMERGE Out conclave: On September 29.” NASSCOM Emerging Companies Forum talks about social web and Enterprise 2. The Forum formulated its agenda and road map for the future and deliberated on issues such as its engagement with analysts/global consulting firms. among others. Around 40 attendees heard a talk on “Quality 2. Noida CEO Forum meeting focuses on SEZs: The Noida CEO Forum meeting held on August 13.0: NASSCOM Friday's 2. Hosted by Convergys. mentoring and experience sharing among companies.” in New Delhi on July 25.0. as an official partner of the event. The platform allows members to share Best Practices and explore opportunities for partnerships and mentorship. New Delhi hosts HR Best Practices session: Aadesh Goyal of PeopleStrong addressed over 42 attendees in New Delhi on August 29. Talk on EVM strategies organised by NASSCOM: NASSCOM hosted a talk on “EVM and Strategic Project Management” in New Delhi on September 26. 2008.” The session was attended by 37 representatives from member companies. NASSCOM reiterates is support for Microsoft's Imagine Cup: NASSCOM endorsed Imagine Cup yet again. The conclave was also seen as a culmination of the numerous activities that NASSCOM had been organising in the “Emerging” space. 2008 in the Haryana capital. its global outreach programme. the session focused on infrastructure for the IT-BPO sector. NASSCOM Friday's 2. The programme aims to recognise the talent and problem solving capabilities of students across the world.participants attended the session. and gain insights on the new opportunities opening out before them. The conference provided a national platform for small and medium enterprises. and an industry-academia meet. NASSCOM hosts Emerging Companies Forum: On June 13. Teaching emerging companies how to build a product business: NASSCOM's Emerging Companies Forum held a special session on May 9. 2008.0. The meet was attended by 17 members.0. 2008. Northern region revives Quality Forum: The Quality Forum was revived in the Northern region after almost eight months. The meet focused on the challenges that product organisations had to face.0 holds session in New Delhi: In its 39th session. If the idea seeded is impressive. where he provided attendees with an update on the performance of the IT-BPO industry and shared concerns about the challenges facing the sector. the Emerging Companies Forum met up in New Delhi to discuss how startups could benefit from social web and Enterprise 2. 2008 for 22 representatives from NASSCOM member and non-member organisations. Around 32 attendees heard a talk on “Making a Good Organisation Great. The event witnessed brainstorming. presents them with complex. Som Mittal. especially in the formative years. Noida CEO Forum gets together in Grapecity: NASSCOM hosted the fourth meeting of the Noida CEO Forum in Grapecity on May 21. conducted globally for engineering students. New Delhi became the venue for the EMERGE Out Conclave. One college is chosen every year to represent India at the final round of the Imagine Cup held in Paris. The Imagine Cup programme. Engineering Services Roundtable initiative gets reignited: NASSCOM reignited the Engineering Services Forum on September 22. The session was attended by 37 professionals and covered live on the blog site. Eighteen CEOs/senior managers attended the meeting. 2008 as part of an HR Best Practices session. He spoke on the subject. Around 24 companies participated in the event. featured a talk on “How Startups and Emerging companies could benefit from the social web and Enterprise 2. rolled out in JAIPUR Jaipur positions itself as IT-BPO destination: NASSCOM and TiE.” spotlighted the benefits the city offered to IT-BPO investors. which was attended by over 23 senior managers from the industry. Ganesh Natrajan were the guests at the event. Chandigarh hosts CEO Forum meet: A CEO Forum session was organised in Chandigarh on November 10. Jaipur hosted a meet on October 22. The event highlighted the opportunities and gaps in the city and how it could emerge as investment destination for the IT-BPO sector. 32 NASSCOM : Annual Report 2008-09 . 2008. non-members and local entrepreneurs. 2008 where the discussion centred around how CEOs could inspire their HR Teams and how companies could build strategies and ideas to meet their HR goals. Shivraj Singh Chavan. A NASSCOM representative was on the panel of judges along with the Secretary-IT and others from NIC. 2008 the Noida CEO Forum hosted a talk on how the Indian IT-BPO industry was facing the current global uncertainties. 2008 in Bhopal. The NASSCOM AT Kearney recommendations on Chandigarh were also presented at this event. and on the other. On the one side. LUCKNOW Lucknow hosts IT-BPO Summit: NASSCOM held its IT-BPO Summit in Lucknow on August 30. where NASSCOM released the findings of AT Kearney's report on MP. The Chief Minister. The theme of the session. Noida CEO Forum hosts talk on global slowdown: On October 8. HR Best Practices session: An HR Best Practices session was held in New Delhi on October 31. The interactive session was attended by 16 professionals. Central region BHOPAL Madhya Pradesh e-Governance Awards: NASSCOM participated in the Madhya Pradesh e-Governance Awards event held on June 6. 2008. partnership with TiE Chandigarh was attended by 26 participants. 2008 for NASSCOM members. NASSCOM and the Chandigarh Administration organised “E-Revolution 2008” an annual event focused on developing the Chandigarh region as an IT-BPO destination. The event. successful SMEs spoke about what they did right to rank among the high performers. with over 200 SMEs from across the country participating in the conclave. 2008 in the pink city. The event was well attended. Minister for Agriculture. Minister for IT and Dr.resulted in creating a strategic vision for Emerging Organisations. the MP State Government and academia. CHANDIGARH Chandigarh hosts eRevolution 2008: On August 7. “Challenging the Leaders: Developing Jaipur as a Premier IT-BPO Destination. This was the sixth meeting of the Forum. leading entrepreneurs provided tips and tricks to help the emerge bunch make a mark within their chosen niches. Speakers at the meet also spoke about the role that the Government needed to play to create industry confidence and remove negative perceptions about the city. BEML Technology Division (A div of Bharat Earth Movers Ltd) Bentley Systems India Pvt Ltd Bertelsmann Marketing Services India Pvt Ltd Best of Breed Software Solutions India Pvt Ltd Bharti Telesoft Ltd. Ltd. All e Technologies (P) Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l All India Society For Electronics & Computer Technology (AISECT) Allegis Services India Pvt Ltd (EASi) Alliance IT Consulting India Pvt Ltd Allsec Technologies Ltd Altair Engineering India Pvt Ltd Amdocs Development Centre India Pvt Ltd American Express (India) Pvt. Ltd. Solutions Pvt Ltd BNP Paribas l l l l l l l l l l l l l l l l l l l l NASSCOM : Annual Report 2008-09 33 . Ascendas Property Management Services (India) Pvt Ltd Ascenders Technologies Pvt Ltd ASE Structure Design Pvt Ltd Ashley Design & Engineering Services (A Div. Ltd. Amrut Software Pvt Ltd Amtex Infotech Pvt Ltd Anand Rathi Financial Services Ltd Anantara Solutions Pvt Ltd Andhra Pradesh Technology Services Ltd Anibrain Digital Technologies Pvt Ltd Aniki Exports Anim Graphix Pvt Ltd Annik Systems Pvt Ltd Ansal Properties & Infrastructure Ltd Antares Systems Ltd ANZ Operations and Technology Pvt Ltd Apex Computer & Engineering Services Apollo Health Street Pvt Ltd Appel Services (BPO Division of Essel Shyam Communication Ltd) AppLabs Technologies Pvt Ltd Applied Materials India Pvt Ltd Applied Software Pvt. Ltd. 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ASM Technologies Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l Aspect Technology Center (India) Pvt Ltd Aspire Human Capital Management Pvt Ltd Aspire Systems (India) Pvt.MEMBER COMPANIES l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l 24/7 Customer Pvt Ltd 24x7 Learning Pvt Ltd 3D PLM Software Solutions Ltd 3i Infotech Ltd 7Seas Technologies Ltd A G Technologies Pvt Ltd A3Logics AABSyS Information Technology Pvt Ltd ABM Knowledgeware Ltd ABN AMRO Central Enterprise Services Pvt Ltd AbsolutData Research & Analytics Pvt Ltd Accel Frontline Ltd Accel Transmatic Ltd AccelTree Software Pvt Ltd Accent Consulting (A division of Accent Overseas Pvt Ltd) Accenture Services Pvt Ltd Acclaris Business Solutions Pvt Ltd Accord Software & Systems Pvt Ltd ADCC Research & Computing Centre Ltd Adea International Pvt Ltd Adea Technologies Pvt Ltd Aditi Technologies Pvt Ltd Aditya Birla Minacs Worldwide Ltd Adobe Systems India Pvt Ltd ADP Pvt Ltd Adrenalin eSystems Limited Adventity BPO India Pvt Ltd AdventNet Development Centre (India) Pvt Ltd Aegis BPO Services Ltd AES Technologies (India) Pvt Ltd Affiliated Computer Services of India (P) Ltd (ACS) Affinity Express India Pvt Ltd Affluent Softech Solutions Pvt Ltd Agile Labs Pvt Ltd Agilent Technologies (International) Pvt Ltd AGNITY India Technologies Pvt Ltd AgreeYa Solutions (India) Pvt Ltd Aithent Technologies Pvt Ltd Ajax. of ERIX Advisors Pvt Ltd) BNK e. of Ashok Leyland Ltd) Ashtech Infotech Pvt. 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Coromandel Infotech India Ltd Couth Infotech Pvt Ltd Crane Global Solutions Ltd Cranes Software International Ltd Credit Suisse Services (India) Pvt Ltd Crest Animation Studios Ltd CrimsonLogic India Pvt Ltd Crisil Ltd Crossdomain Solutions Pvt Ltd Crown Buildtech (P) Ltd l l l l l l l l CRP Technologies (India) Pvt Ltd CSM Software Pvt Ltd CSS Corp Pvt Ltd Ctrl S Datacenters Ltd Cybage Software Pvt Ltd CyberQ Consulting Pvt Ltd Cybertech Systems and Software Ltd. Ltd.l l l l l l l l l l l l l l l l l BNP Paribas India Solutions Pvt Ltd BNY Mellon International Operations (India) Pvt Ltd Bombay Stock Exchange Ltd Bonsai Network India Pvt Ltd Borland India Pvt Ltd Botree Software International Ltd Brainstorming Company (International) Pvt. Ltd CADES Digitech Pvt Ltd California Software Company Ltd CalSoft Private Limited Cambridge Solutions Ltd Cambridge Technology Enterprises Ltd Canbank Computer Services Ltd. India CashTech Solutions India Pvt Ltd Catalytic Software Ltd Caterpillar India Pvt Ltd CB Richard Ellis South Asia Pvt Ltd CE Info Systems Pvt Ltd Cedara Software Services (India) Pvt Ltd Celcius Technologies Pvt.DAC) Centum Electronics Ltd Cerner Healthcare Solutions Pvt Ltd CFC India Services Pvt Ltd CF-Health Solutions Pvt Ltd CGI Information Systems and Management Consultants Pvt Ltd CGSL International Ltd (CIL) Chakkilam Infotech Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l Changepond Technologies Pvt Ltd CI.COM (P) Ltd CIBERsites India Pvt Ltd Ciena India Pvt Ltd Cincom Systems India Pvt Ltd Cisco Systems (India) Pvt. Ltd. Daffodil Software Ltd Damco Solutions (P) Ltd Dassault Systemes India Pvt Ltd Data Infosys Limited Data Software Research Company (International) Ltd Databazaar India Pvt Ltd Data-Core (India) Pvt Ltd Datacraft India Ltd Datamark Prodapt India BPO Pvt Ltd Datamatics Financial Software & Services Ltd Datamatics Technologies Ltd Dawn Consulting DBOI Global Services Pvt Ltd DCM Data Systems / DCM Technologies (IT Division of DCM Ltd) DecisionCraft Analytics Limited Dell International Services India Pvt Ltd Deloitte Consulting India (P) Ltd Descon Ltd Designmate India Pvt Ltd Det Norske Veritas AS Dewsoft Solution Pvt Ltd Dexterity Business Analysts Pvt Ltd Dhanus Technologies Ltd digiBlitz Technologies Pvt Ltd Digient Technologies Pvt Ltd Digite Infotech Pvt Ltd Direction Software Solutions DLF Commercial Developers Ltd Domex e-Data Pvt Ltd Drishti-Soft Solutions Pvt Ltd Drivestream India Pvt Ltd DSP Merrill Lynch Ltd DST Global Solutions India Pvt Ltd Dynamic Vertical Software Pvt Ltd DynPro India Pvt Ltd e4e Business Solutions India Pvt Ltd EA Games India Pvt Ltd Earnest John Technologies Ltd. Collabera Solutions Pvt Ltd CollabNet Software Pvt Ltd COLT Technology Services India Pvt Ltd Colwell & Salmon Communications (India) Ltd Combine Resources CommVault Systems (India) Pvt Ltd Compare Infobase Pvt Ltd Compserv Consultants Pvt Ltd Compulink Systems Ltd Computer Sciences Corporation India Pvt Ltd Compuware India Software Operations Pvt Ltd Conexant Systems Pvt Ltd Congruent Solutions Pvt. Ltd. Ltd Butler Technical Services India (P) Ltd Byond Global Outsourcing Pvt Ltd CA Computer Associates India Pvt Ltd Cable and Wireless (India) Ltd Cactus Communications Pvt Ltd Cadence Design Systems India Pvt. Ltd. Ltd. Easiprocess Pvt Ltd Eastern Software Systems Pvt Ltd eBay India Pvt Ltd e-bizindia Pvt Ltd ebusinessware India Pvt Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l 34 NASSCOM : Annual Report 2008-09 . of Emerson Electric Company (I) Pvt Ltd) EmmayHR Services Ltd Empower Research Knowledge Services Pvt Ltd eMR Technology Ventures Pvt Ltd Emulex Communications Pvt Ltd Enam Financial Consultants Pvt. Ltd. H5 Asia Pacific Pvt Ltd Hackett Group (India) Ltd Hamilton Research & Technology Pvt. of SecuriPro Protection Guard Pvt Ltd) Fortune Infotech Ltd FOSTeRA Four J's Development Tools India Pvt Ltd Four Soft Limited Franklin Templeton International Services (India) Pvt Ltd Fujitsu Consulting India Ltd Fulcrum Administration Services Pvt Ltd Fulcrum Logic (India) Pvt Ltd Future Focus Infotech Pvt.com Pvt Ltd Everest Business Advisory India Pvt Ltd Everonn Systems India Ltd Exactus Corporation Pvt Ltd Excel Infoways Ltd Exensys Software Solutions Ltd Exevo India Limited exl Service. Electronics and Computers India Ltd Electronics For Imaging India Pvt Ltd Element K India Pvt Ltd Elitecore Technologies Ltd ELOGIC Technologies Pvt Ltd Emaar MGF Land Ltd Emantras Interactive Technologies Pvt Ltd Emerson Design Engineering Center (A Div. Encora Technologies Pvt Ltd Enem Nostrum Remedies Pvt Ltd Enetsys Web Solutions Pvt Ltd eNoah iSolution India Pvt Ltd Enteg Infotech Pvt Ltd Enterprise System Solutions Pvt Ltd Eperium Business Solutions India Pvt Ltd Epitome Global Services Pvt Ltd EquaTerra Europe Ltd (India Liaison Office) Equinox Global Services Pvt Ltd eRevMax Technologies Pvt Ltd eServices@Symphony Pvt Ltd ESN Technologies (I) Pvt Ltd E-Softtek Pvt Ltd Espire Infolabs Pvt Ltd Essar Information Technology Ltd. Gurukulonline Learning Solutions (P) Ltd GXS India Technology Centre Pvt. Hi-Tech e Soft (a division of Hi-Tech Gears Ltd) Hi-Tech Outsourcing Services Honeywell International (India) Pvt Ltd Honeywell Technology Solutions Lab Pvt Ltd Horizzon Information Technologies Pvt Ltd Hot Courses India Pvt Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l NASSCOM : Annual Report 2008-09 35 . Ltd. Ltd. Eclipsys (India) Pvt Ltd EDISPHERE Software Pvt Ltd e-Emphasys Infotech Pvt Ltd Effort BPO Ltd Eicher Engineering Solutions (A Unit of Eicher Motors Ltd) e-Infochips Ltd. (iEnergizer Inc. Geometric Ltd Global Business Technology Services Pvt Ltd Global Edge Software Ltd Global Graphics Software (India) Pvt Ltd Global Infovision Pvt Ltd Global Talent Track Pvt Ltd Globalsoft Pvt Ltd Globarena Technologies Pvt Ltd GlobeOp Financial Services (India) Pvt Ltd Globerian India Pvt Ltd Globsyn Technologies Ltd Glodyne Technoserve Ltd l l l l l l l l l l l l l l l l l l l GLOPORE IM SERVICES PVT LTD GMT Software Solutions India Pvt Ltd GN Netcom (Singapore) Pte Ltd GO IP Global Services Pvt Ltd Godrej Infotech Ltd Godrej Properties Ltd Goldshield Services Pvt Ltd Google India Pvt Ltd Goose Technologies Pvt Ltd Granada Services Ltd. Ltd. Ltd.l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l eClerx Services Ltd Eclipse Systems Pvt. Futuron Synergie Pvt Ltd FXLabs Studios Pvt Ltd Gants Software Solutions Pvt Ltd GAVS Information Services Private Limited GCI Enterprise Solutions Pvt Ltd GD Websolutions Ltd GE Medical Systems (India) Pvt Ltd GE Money Servicing (A Div. Ltd.) GrapeCity India Pvt Ltd GrayCell Technologies Exports GSS America Infotech Ltd GST IT Services Pvt Ltd Gujarat Informatics Limited Gujarat Narmada Valley Fertilizers Company Ltd Gujarat Venture Finance Ltd. Helios & Matheson Information Technology Ltd Helma Solutions India Pvt Ltd Herald Logic Pvt Ltd Hero Management Service Ltd Heuristics Informatics Pvt Ltd Hewitt Associates India Pvt Ltd Hewlett-Packard GlobalSoft Ltd Hewlett-Packard India Sales Pvt Ltd Hexaware Technologies Limited HIC India Software Pvt Ltd HIFX IT & Media Services Pvt Ltd Hinditron Infosystems Pvt Ltd Hirco Developments Pvt Ltd Hire Right Inc. Hanu Software Solutions (India) Pvt Ltd HAPAG-LLOYD Global Services Pvt Ltd Harbinger Knowledge Products Pvt Ltd Hartron Communications Ltd. Hazel Infotech Ltd HCC Real Estate Ltd HCL Corporation Ltd HCL Technologies Ltd HDFC Ergo General Insurance Company Ltd Headstrong Services India Pvt Ltd Heartland Delhi Transcription & Services Pvt. of RCF Exports Services Pvt Ltd) GeBBS Healthcare Solutions Pvt Ltd Gega Infotech Pvt Ltd Geine Technologies India Pvt Ltd Gemini Systems (India) Pvt Ltd GemStone Systems Pvt Ltd General Atlantic Partners Pvt Ltd Geneva Software Technologies Ltd Genisys Information Systems (India) Pvt Ltd GENPACT India Pvt Ltd Geodesic Information Systems Ltd.com (India) Pvt Ltd Expertus Infotech Pvt Ltd Extreme Networks India Pvt Ltd e-Zest Solutions Ltd Fact Solutions India Pvt Ltd FCG Software Services (India) Pvt Ltd Fidelity Business Services India Private Limited l l l l l l l l l l l l l l l l l l l l l l l l Fifth Generation Technologies India Pvt Ltd Fil-Flan Technologies Pvt Ltd Financial Technologies (India) Pvt Ltd Fiorano Software Technologies Pvt Ltd Fireball Detective Network Pvt Ltd First Advantage Pvt Ltd First Indian Corporation Pvt Ltd Firstsource Solutions Ltd Firstware Software Solutions (A Division of Brilliant Tutorials Pvt Ltd) Fiserv India Pvt Ltd Focus Tech Media Pvt Ltd Ford Business Service Center Private limited Fortis Veritas Corporate Verification (A div. Etisalat Software Solutions Pvt Ltd ETP International Pvt Ltd Evalueserve. JSoft Solutions Ltd JSS IT Solutions Pvt Ltd JuriMatrix Services India Pvt Ltd (Clutch Group) K Raheja Constructions Pvt Ltd K Raheja Universal Pvt Ltd K7 Computing Pvt Ltd Kaavian Systems Pvt Ltd Kadkomp Solutions Pvt Ltd Kale Consultants Ltd Kandor Solutions Pvt Ltd Karvy Global Services Ltd KAV & Co. Hurix Systems Pvt. Intrasoft Technologies Ltd IntraSphere Information Technologies Pvt Ltd INTRUST GLOBAL eServices Pvt Ltd Intuit Technology Services Pvt Ltd Invensys Development Centre India (P) Ltd IonIdea Enterprise Solutions Pvt Ltd iQor Services India Pvt Ltd Iridium Interactive Ltd IRIS Business Services (India) Pvt Ltd ISG Novasoft Technologies Ltd (A company in the K K Birla Group) iSOFT R&D Pvt Ltd l l l l l l l l l l l l i-Strat Software Pvt Ltd IT People (India) Ltd ITC Infotech India Ltd itCube Solutions Pvt Ltd Iteamic Pvt Ltd iTech Workshop Pvt Ltd ITTI Limited i-Vantage India Private Limited i-Vista Digital Solutions Pvt Ltd ivitesse Technologies Pvt Ltd iViZ Techno Solutions Pvt Ltd Ivy Comptech (P) Ltd J. In4velocity Systems Pvt Ltd iNautix Technologies India Private Limited Inca Informatics Pvt Ltd Incture Technologies Pvt Ltd Independent Technology Systems (India) Pvt Ltd India CyberLearning Pvt Ltd India Insure Risk Management Services Pvt Ltd Indiagames Ltd Indiss Infotech Solutions Pvt Ltd Indu Projects Ltd Indus Business Systems Ltd. Ltd.l l l l l l l l l l HSBC Electronic Data Processing India Pvt. Ltd. Ltd. Hyper Quality India Pvt Ltd HyTech Professionals India Pvt Ltd I Scribes India Pvt Ltd i Tenable India Ltd i2 Technologies India Pvt Ltd i2K Solutions IBA Health (India) Pvt Ltd IBM Daksh Business Process Services Pvt Ltd IBM India Pvt Ltd IBS Software Services (P) Ltd ICICI Property Services Group (A Div. KnoahSoft Technologies Pvt Ltd KnowledgeWorks Global Ltd Korn/Ferry International Pvt Ltd KPIT Cummins Infosystems Ltd KPMG Advisory Services Private Limited Kumaran Systems Pvt Ltd Kyocera Wireless (India) Pvt Ltd L&T Infocity Ltd Lakshay Software Solutions l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l 36 NASSCOM : Annual Report 2008-09 . HSBC Software Development (India) Pvt. Ltd. of ICICI Home Finance Company Ltd) Icreon Communications Pvt Ltd IDEB Construction Projects (P) Ltd Identlogic Systems Pvt Ltd IDG Ventures India Advisors Pvt Ltd IDS Infotech Limited IDS Softwares Pvt Ltd iGATE Global Solutions Ltd Ignis Technology Solutions Pvt Ltd IGS Imaging Services (India) Pvt Ltd IHG IT Services (India) Pvt Ltd IIC Technologies Pvt Ltd iMantras India Pvt Ltd Impact Systems Pvt Ltd Impetus Infotech (I) Pvt. Infopro India Pvt Ltd InfoSoft Global Pvt Ltd Infosys BPO Ltd Infosys Technologies Ltd. Sagar Associates J235 Software India Pvt Ltd JDA Software India Pvt Ltd Jeevan Technologies India Pvt Ltd JK Technosoft Ltd Jones Lang Lasalle Property Consultants (India) Ltd JP Morgan Services India Pvt. Ltd. KB Shield Security Services Pvt Ltd KBACE Technologies Pvt Ltd KCP Technologies Ltd Keane International (India) Pvt Ltd Keane Worldzen India Pvt Ltd Kenexa Technologies Pvt Ltd Kensoft Infotech Ltd Kernex Microsystems (India) Ltd KG Information Systems Pvt Ltd KLA-Tencor Software India Pvt Ltd KLG Systel Ltd KMG Infotech Pvt Ltd Knack Systems & Services (P) Ltd. Infotech Enterprises Ltd Infovision Software Pvt Ltd InfoVision Solutions India Pvt Ltd Infozech Software Ltd. Ltd. HTC Global Services (India) Pvt Ltd HTMT Global Solutions Pvt Ltd Huawei Technologies India Pvt Ltd Hughes Systique India Pvt Ltd Human Base India Inc. Infinera India Pvt Ltd Infinite Computer Solutions (India) Ltd Infinity Infotech Parks Limited Info Consultech Pvt Ltd Info Edge (India) Ltd Infoanalytica Consulting Pvt Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l Info-Drive Software Ltd Infogain India (P) Ltd.com Pvt Ltd In-Solutions Global Pvt Ltd Institute for Information Industry (India Branch Office) Insyte Information Labs Pvt Ltd INSZoom Software India Pvt Ltd Integra Software Services Private Limited Integreon Managed Solutions India Pvt Ltd Intel Technology India Pvt Ltd Intelenet Global Services Ltd Inteliment Software Technologies (India) Pvt Ltd Intellicom Contact Centers (A Div. Ltd. of Intertek Testing Services India Pvt Ltd) Interwoven Software Services India Pvt Ltd Intoto Software (I) Pvt. Indus Net Technologies Indus Valley Partners (India) Pvt Ltd Indusa Infotech Services Pvt. of Jindal Transworld Pvt Ltd) Intellicus Technologies Pvt Ltd Intelligroup Asia Pvt Ltd Intelliob Technologies Pvt Ltd Interactive Multimedia Technologies Pvt Ltd Interglobe Technologies Pvt Ltd Intergraph Consulting Private Limited Intergrated Digital Info Services Ltd International Business Wales International Institute of Information Technology International SOS Services (I) Pvt Ltd Internet Trends (India) Pvt Ltd Interra Information Technologies (India) Pvt Ltd Intersil (India) Pvt Ltd Intertek Systems Certifications (A div. Infrasoft Technologies Limited ING BPO Services India Pvt Ltd InLogic BizCom Pvt Ltd InMage Systems Pvt Ltd Innominds Software Pvt Ltd Insoft. MakeMyTrip (India) Pvt Ltd Mangalam Information Technologies Ltd Manhattan Associates (India) Development Centre Pvt Ltd Mann-India Technologies Pvt Ltd Manpower Services India Pvt Ltd Manthan Software Services Pvt Ltd MapInfo India Pvt Ltd MarketTools Research Pvt Ltd Mascon Global Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l MASTEK Ltd. Motorola India Electronics Pvt Ltd Movico Technologies Pvt Ltd MphasiS Ltd MPS Technologies Ltd MResult Services Pvt Ltd MSC Software Corporation India Pvt Ltd Mukesh & Associates Multi Commodity Exchange of India Ltd Mynd Solutions Pvt Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l Nagarro Software Pvt Ltd NAGSOFT Solutions Private Limited Nanchil Technologies Pvt Ltd Natural Technologies Pvt Ltd Navayuga Infotech Pvt. Ltd.l l l l l l l l l l l l l l l l l l l l l l l l l l l Lapiz Digital Services (A Div. Lazer Ken IT Services India Pvt Ltd Leading Software Technologies Pvt Ltd Legasis Services Pvt Ltd Lepton Software Export & Research Pvt Ltd Lester Infoservices Pvt Ltd LG CNS India Pvt Ltd LG Soft India Pvt. Ltd.IT Ltd. Ltd. Ltd. Nevis Networks (India) Pvt Ltd New Age Software and Solutions (India) Pvt Ltd Newgen Software Technologies Ltd NewRiver Software Services Pvt Ltd Next Link (P) Ltd NextBrick Solutions Limited Ngenox Technologies Pvt Ltd nhance Engineering Solutions Pvt Ltd Nihilent Technologies Pvt Ltd NIIT SmartServe Ltd NIIT Technologies Ltd Niteo Technologies (P) Ltd Nokia Siemens Networks India Pvt Ltd Nomura Services India Pvt Ltd North Shore Technologies Pvt Ltd Northern Operating Services Pvt Ltd Nous Infosystems Pvt Ltd Novartis Development IT (A Div.TV Technology Pvt Ltd Neev Information Technologies Pvt Ltd Neilsoft Limited Nelito Systems Limited neoIT. Ltd. 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Navis India Technologies Pvt Ltd NaviSite India Pvt Ltd NCS SoftSolutions Pvt Ltd NDS Services Pay . McKinsey Knowledge Centre India Pvt Ltd Media Lab Asia MediaTek India Technology Pvt Ltd Medsphere Technologies Pvt Ltd Medusind Solutions India Pvt Ltd Megasoft Limited Melstar Information Technologies Ltd Mercer Consulting (India) Pvt Ltd MeritTrac Services Pvt Ltd Merrill Lynch (India) Technology Services Pvt Ltd Metacube Software Pvt Ltd Metalearn Services Pvt Ltd Metalogic Systems Pvt Ltd Metlife Global Operations Support Center Pvt Ltd MetLife Services East Pvt Ltd Micro Informations Pvt Ltd Micro Technologies (India) Ltd Microland Ltd Microsoft Corporation (I) Pvt Ltd Microsoft India (R&D) Pvt. LGS Global Ltd Lifetree Convergence Ltd Lighthouse Systems Pvt. Ltd. l l NuVeda Learning Pvt Ltd NVIDIA Graphics Pvt Ltd Oberoi Contact Centre (A Div. of Pfizer Pharmaceutical India Pvt Ltd) PharmARC Analytic Solutions Pvt Ltd PHi Business Solutions Ltd Philips Electronics India Ltd Phoenix IT Solutions Ltd. Quality Engineering and Software Technologies Pvt Ltd Qualtech Consultants Pvt Ltd Quantum India Development Center Pvt Ltd Quantum-Link Communications Pvt Ltd Quatrro BPO Solutions Pvt Ltd Quatrro Business Support Services Pvt Ltd Quest Informatics Pvt Ltd Quinnox Consultancy Services Ltd Quintegra Solutions Ltd. Solutions (P) Ltd RR Donnelley India Outsource Pvt Ltd RSA Security India Pvt Ltd RSM McGladrey Financial Process Outsourcing India Pvt Ltd RTEngines Software Pvt Ltd S & S InfoTech & Software Pvt Ltd S.T. of Chemical Metallurgical Design Co. 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Legal Counsellors ProArch IT Solutions Pvt Ltd Prodapt Solutions Pvt Ltd Progress Software Development Pvt Ltd Progressive Infotech Pvt Ltd Prologic First India Pvt Ltd Promantra Synergy Solutions Ltd Prometric Testing Private Limited Prosix Softron Pvt Ltd Proteans Software Solutions Pvt Ltd Protiviti Consulting Pvt Ltd Prudente Solution Pvt Ltd PSI Data Systems Ltd. R Systems International Limited Ramco Systems Ltd RAMTeCh Software Solutions Pvt Ltd Ranal Engineering Services Pvt Ltd RateGain IT Solutions Pvt Ltd Rave Technologies (India) Pvt Ltd Rayudu Vision Media Ltd Real Soft (Intl) Pvt Ltd Realtime Techsolutions Pvt Ltd Receivable Management Services India Pvt Ltd Records & Data Warehousing Pvt Ltd Red Hat India Pvt Ltd rediff. Ltd. PT Puretesting Software Pvt Ltd PTC Software (India) Pvt Ltd Pulsar Knowledge Centre Pvt Ltd Punjab Information & Communication Technology Corporation Limited PXL Soft Pyramid IT Consulting Pvt Ltd QA InfoTech Pvt Ltd QAI (India) Limited QLogic (India) Pvt Ltd Quadra Software Solutions Pvt Ltd Quadrant Infotech India Pvt. Saba Software India Pvt Ltd Sabre Travel Technologies Pvt Ltd Safaltek Software Pvt Ltd Safeco Offshore Sourcing Pvt Ltd Safenet Infotech Pvt Ltd Sahara Net Corp Ltd Sai BPO Services Ltd SAIC India Pvt Ltd Saigun Technologies Pvt Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l 38 NASSCOM : Annual Report 2008-09 .com India Limited Refulgence Technostream India Pvt Ltd Relativity Technologies Pvt Ltd Reliance BPO Pvt Ltd Reli-e-Marg Software Consultants Pvt Ltd Relsys India Pvt Ltd Renuka Parameshwari Research Pvt Ltd Reservation Data Maintenance (India) Pvt Ltd Reuters India Pvt Ltd Rightway Solution (India) Pvt Ltd Rishabh Software Pvt Ltd Rising Solutions Pvt Ltd RM Education Solutions India Pvt Ltd RMSI Private Limited Robert BOSCH Engineering and Business Solutions Ltd Robosoft Technologies RocSearch India Pvt Ltd Rolta India Ltd Rose I. Ltd. Jain Institute of Management & Research S1 Services (India) Pvt Ltd S2 Infotech Pvt Ltd S7 Software Solutions Pvt Ltd Saama Technologies (India) Pvt. of Praj Industries Ltd) Pramati Technologies (P) Limited Pratham Software Pvt Ltd Praxis Softek Solutions Pvt Ltd Precision Techserve Pvt Ltd PreMedia Global Pvt Ltd Premier Technology Group Pvt. QuisLex Legal Services Pvt Ltd l Quscient Technologies Pvt Ltd R R Industries Ltd R S Software (India) Ltd. PricewaterhouseCoopers Pvt Ltd Principal Global Services Pvt Ltd Prithvi Information Solutions Ltd Priti Suri & Associates (PSA). Ltd) Pan Business Lists Pvt Ltd Panamax Infotech Ltd Pandora Networks Pvt Ltd Pangea3 Legal Database Systems Pvt Ltd Panoramic Universal Ltd PAR Computer Sciences (International) Ltd Parsec Technologies Pvt Ltd Patni Computer Systems Ltd. l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l Phoenix Software Ltd Picasso Digital Media Pvt Ltd Pinnacle Infotech Solutions Pioneer Client Associates Pvt Ltd PK4 Software Technologies Pvt Ltd Planet PCI Infotech Ltd Planman Consultant (India) Pvt Ltd Polaris Software Lab Ltd Praj's Engineering Software Division (A div. Ltd. PayPal India Pvt Ltd PC Technowledge Center Pvt Ltd Pegasystems Worldwide India Pvt Ltd PeopleStrong HR Services Pvt Ltd Perot Systems Business Process Solutions India Pvt Ltd Perot Systems TSI (India) Ltd Persistent Systems Ltd Petro IT Ltd Pfizer Accelerated Solution Centre (A div. Sierra Atlantic Software Services Limited Sify Technologies Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l Siksha Training & Development Pvt Ltd Silver Touch Technologies Ltd Silverline Technologies Ltd Singhi Advisors Ltd SIS Software (India) Pvt Ltd SITA Information Networking Computing India Pvt Ltd Sitel India Ltd Skelta Software Pvt Ltd SKP Cross Border Consulting Pvt Ltd SkyTECH Solutions Pvt Ltd SLK Software Services Pvt Ltd Smart Chip Limited Smart Cube India Pvt Ltd smartData Enterprises (India) Ltd Smile Multimedia Pvt Ltd Snap-on Business Solutions India Pvt Ltd SNS Technologies Pvt Ltd Societe Generale Global Solution Centre Pvt Ltd Soft Prodigy System Solutions Pvt Ltd SoftBrands India Pvt Ltd Softlink Logistic Systems Pvt Ltd SoftPro Systems Ltd Software Associates Software Data (India) Ltd Software Technology Parks Of India Solidcore Techsoft Systems India Pvt Ltd SolutionNET India Pvt Ltd Somani Worsted Ltd Sona e-Design and Technologies Ltd Sonata Software Limited Sony India Software Center (A div. Ltd. (I) Pvt Ltd Synergia Consultants Pvt Ltd Synergy Computer Solutions International Ltd Syntax Soft-Tech India Pvt Ltd Syntel Ltd Syntelli Solutions India Pvt Ltd Synygy India Pvt Ltd Sysnet Associates (India) Pvt Ltd Sysnet Technology Solutions Pvt Ltd Systems and Software (A Division of S & S Consultants Pvt Ltd) Systems Plus Pvt Ltd Systems Valley Pvt Ltd SYSTIME Computer Systems (I) Pvt Ltd Take Solutions Ltd Taksheel Solutions Ltd Talisma Corporation Pvt Ltd Tally Solutions Pvt Ltd Tandem Consulting Pvt Ltd Tandon Information Solution Pvt Ltd Tanla Solutions Ltd Tarang Software Technologies Pvt Ltd Tasaa Netcom Private Limited Tata Consultancy Services Ltd Tata Elxsi Ltd. Ltd.com Limited Sampoorna Matchjobs. Sankhya Technologies Private Limited Sankhyaa Learning Pvt Ltd SAP India Systems. Ltd. SDG Software India Pvt Ltd Seal Infotech Pvt Ltd Searchlight India Ltd Seasia Consulting Seaton India IT Pvt Ltd Secova eServices Ltd SEEC Technologies Asia Pvt Ltd SEED Infotech Ltd SEEinfobiz Pvt Ltd Selectica India Pvt Ltd Sella Synergy India Ltd Sequoia Capital India Advisors Pvt Ltd Serco BPO Pvt Ltd Servion Global Solutions Ltd Sevenstrata IT Services Pvt Ltd Shell Transource Ltd Sherston Educational Software Pvt Ltd Shreema Software Solutions Pvt Ltd Shri Ramswaroop Memorial Institute of Management and Computer Application Siemens Information Processing Services Pvt Ltd Siemens Information Systems Ltd. Applications and Products in Data Processing Pvt Ltd SAP Labs India Pvt Ltd Sapient Corporation Pvt Ltd Sara Infotech Pvt Ltd SARANGSoft India Pvt Ltd Saraswat Infotech Ltd Sarla Technologies Sasken Communication Technologies Limited Satellite Infotech Services Pvt Ltd Satnav Technologies Pvt Ltd Satyam BPO Ltd Satyam Computer Services Ltd Savi Infoservices (India) Pvt Ltd Saviance Technologies Pvt Ltd Savvion India Pvt Ltd SCA Technologies India Pvt Ltd SciTech Patent Art Services Pvt Ltd SCM Microsystems (India) Pvt Ltd Scope e-Knowledge Center Pvt Ltd Scope International Pvt Ltd Score Information Technologies Ltd. Suncity Haryana SEZ Developers Pvt Ltd Sundaram Business Services (A Division of Sundaram Finance Ltd) Sundaram Infotech Solutions (A Division of Sundaram Finance Ltd) SunGard Solutions (India) Pvt Ltd Suntec Business Solutions Pvt Ltd Supersoft Consultants Pvt Ltd Supervalu Services India Pvt Ltd SupportSoft India Pvt Ltd SureSoft Systems Pvt Ltd Survik Software Ltd Sutherland Global Services Pvt Ltd Suvi Information Systems Pvt Ltd SVB India Advisors Pvt Ltd Swiss Re Shared Services (India) Pvt Ltd Sybase Software (India) Pvt Ltd Sykes Enterprises (India) Private Limited Symantec Software India Pvt Ltd Symbiosys Technologies Symbol Technologies India Pvt Ltd Symco Software Pvt.l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l Saksoft Limited Salient Business Solutions Ltd Sampatti. Symphony Marketing Solutions India Pvt Ltd Symphony Services Corp. of Sony India Pvt Ltd) Sopra India Pvt Ltd SourcePro Infotech Pvt Ltd Spanco Telesystems and Solutions Limited Speridian Technologies Pvt Ltd Spheris India Pvt Ltd SPI Technologies India Pvt Ltd SPML Technologies Ltd Sprintlink India Pvt Ltd SQL STAR International Ltd Srishti Software Private Limited SRM Techsol Pvt Ltd SSGA Investment Research Services Pvt Ltd STAG Software Pvt Ltd Standard Chartered Private Equity Advisory (India) Pvt Ltd Station-e Info Services Pvt Ltd Steria (India) Ltd Sterling Commerce Solutions India Pvt Ltd Sterling Information Resources India Pvt Ltd Sterlite Industries (India) Ltd Stream International Services Pvt Ltd Subex Ltd Suma Soft Pvt Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l Summit HR Outsourcing Services Pvt Ltd SumTotal Systems India Pvt Ltd Sun Life India Service Centre Pvt Ltd Sun Microsystems India Pvt. Tata Johnson Controls Automotive Limited Tata Technologies Limited Tata Teleservices Ltd TaurusQuest Services Pvt Ltd l l l l l l l l l l l l l l l NASSCOM : Annual Report 2008-09 39 . Samyak Infotech Pvt.com Pvt Ltd Samsung Electronics India Software Operations (SISO) Samsung SDS Co Ltd. Trilegal Trimentus Technologies Pvt Ltd l l l l l l l Trinity Horne India Pvt Ltd Truworth Infotech Pvt Ltd TRX Technologies India Pvt Ltd TTP Technology India Pvt Ltd TUV India Pvt Ltd TUV Rheinland (India) Pvt Ltd TVS Infotech Ltd UBICS Technologies Pvt Ltd UBS Service Centre (India) Pvt Ltd UGAM Solutions Pvt Ltd UGS India Pvt Ltd UL India Pvt Ltd Unisys Global Services . Yamaha Motor Solutions (India) Pvt Ltd Yell Adworks India Pvt Ltd YES Bank Ltd Yodlee Infotech Pvt Ltd Zenith Infotech Ltd. Ltd.Kerala) TechProcess Solutions Ltd Tecumseh Products India Pvt Ltd Telecommunications Consultants India Ltd. Zenith Software Limited Zensar Technologies Limited Zenta Pvt Ltd Zeta Softech Pvt Ltd Zinnov Management Consulting Pvt Ltd l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l 40 NASSCOM : Annual Report 2008-09 . Ltd. Ltd.India (STP Division of Unisys India Pvt Ltd) United Online Software Development (India) Pvt Ltd UnitedHealth Group Information Services Pvt Ltd Unitforce Technologies Consulting Pvt Ltd Universal Legal Universal Software Uppal Developers Pvt Ltd Uppal Housing Ltd UPTEC Computer Consultancy Ltd. Australia Trans Continental e-Services Pvt Ltd Transmation Consulting Transpacific Software Pvt Ltd Transwitch India Pvt Ltd Trayee Business Solutions Pvt Ltd Trendyworks Technologies Pvt Ltd Trianz Consulting Pvt Ltd Tricom India Ltd Tricom Infotech Solutions Ltd Trigent Software Ltd. TeleDNA Communications Pvt Ltd Telelogic India Pvt Ltd Telemune Software Solutions Pvt Ltd Teleperformance India (A division of CRM Services India Pvt Ltd) Telibrahma Convergent Communications Pvt Ltd Temenos India Pvt. Trade and Investment Office India.l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l TCG Urban Infrastructure Holdings Ltd TE Software Services Pvt Ltd Tech Mahindra Ltd TechBooks International Pvt Ltd Technofast Consulting Solutions Pvt Ltd Technoforte Software Pvt Ltd TECHNOPARK (Electronics Technology Parks . 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US Technology International Pvt Ltd USi Internetworking Services Pvt Ltd UTL Technologies Ltd. of Thomson Press (India) Ltd) Thomson Holdings (India) Pvt Ltd ThoughtWorks Technologies India Pvt Ltd TIBCO Software India Pvt Ltd TietoEnator Software Technologies Pvt Ltd Timken Engineering and Research India Pvt Ltd Total IT Solutions Pvt Ltd TPI Advisory Services India Pvt Ltd TQM International Pvt Ltd Tracmail India Pvt. WebEx Communications India Pvt Ltd Webrosoft Solutions Pvt Ltd Welingkar Institute of Management Development & Research Wells Fargo India Solutions Pvt Ltd West Bengal Electronics Industry Development Corporation Ltd. 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Thinksoft Global Services (P) Ltd Thirdware Solution Ltd. Tenth Planet Technologies Pvt Ltd TESCO Hindustan Service Centre Pvt Ltd Texas Instruments India Pvt Ltd Texcity Software Parks Ltd The World Bank (IBRD) Think Future Technologies Thinking Minds. Ltd. in Website: www. Teen Murti Marg.NATIONAL ASSOCIATION OF SOFTWARE AND SERVICE COMPANIES International Youth Centre. Chanakyapuri.nasscom.110 021 l India Phone: 91-11-23010199 l Fax: 91-11-23015452 l Email:
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