ORGANIZATI ON AND MANAGEMEN MODULE 1 T N-211Phresmerfi D. Noval, RN THE AIM OF THIS SESSION: • Discuss the basic concepts of Organization and Management Discuss the different theories of management: Scientific Management Theory üBureaucracy üHuman Relations üTheory of Motivation Hygiene üTheory X and Theory Y üTheory M üTheory Z ü Total Management Theory (TQM) ü • • • Theories of Organization q Classical Theory q Technological Theory q Modern System Theory Approaches on Management q Systems Approach q Contingency Approach THE AIM OF THIS SESSION: THE AIM OF THIS SESSION: • Basic Managerial Roles q Leadership Roles q Information Roles q Decisional Roles committees ple attitudes. ure hierarchy and peo Skills.struct Form of departments. social tas goa interactions ks ls techniq ues method s What is Organization? . What is Management? Resources . IMPORTANCE OF Organizations and Management . Ma na ge the m ori en es t . Taylor) Observations • lacked work standards. 2) To increase the productivity .Scientific Management Theory (by Frederick W. • Job mismatch Aim: 1) Determine scientifically the best method for performing any task and for selecting and motivating workers. CONTRIBUTION p r o d u ct Efficiency techniqu es applicati on . DISADVANTAGE . BUREAUCRATIC THEORY • • Max Weber TYPES OF AUTHORITY . Bureaucracy characteristics . E E G A G T A N A V T D N A A V D A IS D . Human Relations • • HAWTHORNE EFFECT Elton Mayo HAWTHORNE STUDIES . Principles of Human Relations Approach . WHAT ARE THE DIFFERENCES? GROUP ‘A’ GROUP ‘B’ . WHAT ARE THE DIFFERENCES? GROUP ‘A’ GROUP ‘B’ . WHAT ARE THE DIFFERENCES? GROUP ‘A’ GROUP ‘B’ . WHAT ARE THE DIFFERENCES? GROUP ‘A’ GROUP ‘B’ . WHAT MAKES THE DIFFERENCE? . . WHAT IS MOTIVATION? . meaning “to move”.What is Motivation? • • Derived from Latin word. needs. wishes. Motivation is a general term applying to the entire class of drives. ‘movere’. desires. and similar forces . . Why WE OTHERS Click to edit Master subtitle style DO SOMETHING AND DON’T DO .MOTIVATION IS……. EITHER POSITIVE OR NEGATIVE .MOTIVATION CAN BE…. They are also called maintenance.Herzberg’s Motivation‑ Hygiene Theory • • According to Herzberg. hygiene. dissatisfiers are not motivators. or job context factors Satisfiers are motivators – related to job content . HERZBERGS HYGEINE THEORY Click to edit Master subtitle style . .THE OPPOSITE OF SATISFACTION IS NO SATISFACTION The opposite of Dissatisfaction is No Dissatisfaction. Theory X and Theory Y Doug McG las regor . . Theory X and Theory Y • Theory X and Theory Y : Assumptions about the nature of people Example of Theory X Ø Average human beings have an inherent dislike of work and will avoid it if they can The expenditure of physical effort and mental effort in work is as natural as play or rest • Example of Theory Y Ø . THEORY M Situational type of management Click to edit Master subtitle style . THEORY Z HYBRID of TYPE A and TYPE J Organizations Click to edit Master subtitle style . THEORY Z . Click to edit Master subtitle style Total Quality Management Theory (TQM) . attitude and organization of a company that strives to provide customers with products and services that satisfy their needs .Total Quality description of the culture. TQM elements RECOGNITI ON Click to edit Master subtitle style ethics integrity trust . Th eo org ri an es o iza f tio n . 3. The relationship between employees and Click to edit Master subtitle style management is defined 2.Classical theory The classical theory is based on the following three assumptions: 1. Workers treated as economic man who can be motivated by means of money only. . Workers considered as a product of means of production. Technological theory . Modern Systems Theory . Appr oach es on Mana geme nt . Basic agerial Man Roles .