MCD 5000 Deskset User Guide

MCD 5000 Deskset UserGuide SEPTEMBER 2016 © 2016 Motorola Solutions, Inc. All rights reserved 6802987C94-G 6802987C94-G Copyrights Copyrights The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola Solutions. © 2016 Motorola Solutions, Inc. All Rights Reserved No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc. Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Disclaimer Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a particular system, or may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information. Trademarks MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. European Union (EU) Waste of Electrical and Electronic Equipment (WEEE) directive The European Union's WEEE directive requires that products sold into EU countries must have the crossed out trash bin label on the product (or the package in some cases). As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country. Send Feedback 3 This page intentionally left blank. 6802987C94-G Document History Document History Table 1: Document History of the MCD 5000 Deskset User Guide Version Description Date 6802987C94-A Original release of the MCD 5000 Deskset Guide. July 2011 6802987C94-B Release of revision B December 2012 6802987C94-C Added the description to TETRA Phone Book. January 2013 6802987C94-D Added Paging, TETRA Statuses/SDS Messages and MDC1200 signaling. September 2013 6802987C94-E Added TETRA Scan lists feature and some more additional minor features. October 2014 6802987C94-F Manual updated. New scenarios added to the MCD 5000 Deskset Troubleshooting on page 101 section. January 2016 6802987C94-G Manual updated. Added Parallel Console in MCD 5000 – System Usage Recommendations and Expected Behavior on page 64. September 2016 Send Feedback 5 This page intentionally left blank. select choice 3 from the menu.com or scan the following QR code with your mobile device to access the survey. 302-444-9842 (International Orders) Includes help for identifying an item or part number and for translation as needed.motorolasolutions. go to docsurvey. contact the Motorola Parts organization. • To confirm troubleshooting results and analysis before removing and replacing a Field Replaceable Unit (FRU) and Field Replaceable Entity (FRE) to repair the system. Phone United States Calls 800-221-7144 International Calls 302-444-9800 North America Parts Organization For assistance in ordering replacement parts or identifying a part number.. For. Provide the following information when reporting a documentation error: • The document title and part number • The page number with the error • A description of the error We welcome your feedback on this and other Motorola Solutions manuals. Your first response when troubleshooting your system is to call the Motorola SSC. confidential survey on Motorola Solutions Customer Documentation. Fax Orders 800-622-6210 (US and Canada Orders) Comments Send questions and comments regarding user documentation to documentation@motorolasolutions.. Phone Phone Orders 800-422-4210 (US and Canada Orders) For help identifying an item or part number. Call: • Before any software reload.. For. To take a short..com. Send Feedback 7 .6802987C94-G Contact Us Contact Us Motorola Solutions Support Center The Solutions Support Center (SSC) is the primary Motorola Solutions support contact. .This page intentionally left blank. .....................5 Connection to Power...21 1............ 3 Document History............ 7 List of Figures...................33 2...................................................21 1.................................. 38 3.................................................2 Adjusting the Handset Rest for Desktop Mount ............................................................................................................................................................34 Chapter 3: MCD 5000 Deskset Operations. 13 List of Tables..........................................................................................................................................1 Use the Keypad.......20 Icon Conventions..5....................38 3...... 38 3................................................................................................................................................................................................................. and Network................2 Bottom Side and Side Panel Features of the MCD 5000 Deskset................................................1 Connecting Power..................................................................... 31 2.......................................................................................................................... and Network to the MCD 5000 Deskset.............................. 15 List of Procedures................................................................................. 20 Chapter 1: MCD 5000 Deskset Description.....................................................................4.....2 Set Time and Date......................................................................3 Adjusting the MCD 5000 Deskset Footstand for Desktop Mount................32 2..................... Accessories...................5 Add Internal Speaker......6802987C94-G Contents Contents Copyrights......... 38 3..1 Increasing and Decreasing the Volume...................................................... 19 What is Covered in This Guide............................... 5 Contact Us.......................................1 Top View Features of the MCD 5000 Deskset........................ 37 3..................................................................................3............. 23 1.............4 MCD 5000 Deskset Wall Mount........................3 Adjust LCD Display Brightness and Contrast........... Accessories...................................................................................... 32 2..........................3.............................5..............................................................................................................1 Mounting the MCD 5000 Deskset on a Wall....................17 About this Guide.......2.................................. 39 3......................1 Description Overview....1 Turning the Internal Speaker On/Off........ 19 Helpful Background Information.......28 Chapter 2: MCD 5000 Deskset Installation.....3 Understanding MCD 5000 Deskset Buttons and Hardware............................................................................................................... 37 3.....................................................4 Adjust Volume on Deskset Speakers.........33 2.................................................................................................................................................................................................... 31 2........................................................................1 MCD 5000 Deskset System Capacities........................................................................... 33 2.......................................26 1.....................................4......................................................................................................................... 19 Related Information on Other Systems.............................................................................................................................39 Send Feedback 9 ........................................................................................... 25 1.............1 Operational Cautions................22 1..........2 Deskset System Overview... 19 Related Information on MCD 5000 Deskset......... .............43 3.......................21.............................................7 Login.......................................1 Status Bar Icons...............48 3.......................6 Muting and Unmuting the MCD 5000 Deskset..2 MCS2000 III Emulated Radio Screen..........3 Deskset Activity Log for Emulated Radio............................... 39 3...............22 Send Pages and Messages.................1 Authenticating Login Option to the MCD 5000 Deskset...................21 Deskset Emulated Radio Screen.................13 MCD 5000 Deskset Home Screen Soft-Keys.......................................16 Emulated Radio LCD Display...................23..............46 3............ 42 3.... LS+ Emulated Radio Screen.................................... 46 3.......... 58 3........................................1 Deskset Emulated Radio Soft-Keys...................................................................................................................................................................... 50 3.....................14 MCD 5000 Deskset Status Bar for Home Screen.............20............................................52 3....52 3.......21.................63 10 Send Feedback ................................................... 48 3.1 Text Message (TMS) Mode............................20.............3 Using Single Soft-Keys to Send a Page..21..........22.....62 3................15 MCD 5000 Deskset Home Screen Activity Log..............................................................8 Logging Off the MCD 5000 Deskset.......................................................................................................................................2...........................4.............................22.....................................................................................17 Emulated Radio Soft-Keys.......... 45 3........49 3... 52 3........................................................................ 52 3............ 59 3.........22........44 3......7..................... 39 3............................ 55 3.....23 Emulated Radio Buttons and Soft-Keys.............................23............................23......1 Locking and Unlocking the MCD 5000 Deskset.............. 56 3.....................................................................................10.......41 3.....................................54 3......................................46 3......................................40 3...................... 49 3.................................................................................................. 42 3.................................................4 Emulated Radio LCD Display........................3 CDM 1550...............................................7.....51 3................... 46 3............ 60 3........................................... 51 3..............................................................18 MCD 5000 Deskset Activity History................ LS.23.......................47 3................................2 Predefined Individual or Group Pages...........................21. 57 3..............................................22...........................................2 Activity Log Icons.................................................................... 43 3...........20 MCD 5000 Deskset Icons and Indications........................9 Changing the MCD 5000 Deskset PIN..................................................................12 MCD 5000 Deskset Home Screen.................20...............................3 Message Box Indications.............................1 Viewing MCD 5000 Deskset Activity History....4 APX 7500 Consolette Emulated Radio Screen.......11 Updating Radio Resources Information.1 Scrolling the Activity Log on the MCD 5000 Deskset Home Screen...52 3.1 Sending Predefined Individual or Group Pages...................15........49 3..................18......................................... 61 3..................................................................................................................................2 Remembering Me Login Option to the MCD 5000 Deskset..................44 3.....................................................2 Deskset Status Bar for Emulated Radio...............................6802987C94-G Contents 3..19 Entering Quit Button PIN............................................................1 ASTRO Consolette W9 Emulated Radio Screen.......23............................................................10 Lock/Unlock the MCD 5000 Deskset................1 Sending Manual Pages.... ........29.......................................................30.........................30.................23..................87 3.......... 67 3.......................8 Received Statuses and SDS Messages on TETRA Radio......... LS+ Radios Emulated Screen Icons..............26.....30 Initiate or Answer a Base Intercom Transmission.....2 Mimic Emergency Button – O5/TETRA Control Head...........................................................................1 Listening to the Radio Channel Activity.2........23................6.....24............1 Internal MCD 5000 Emergency............................72 3.....24...........................................89 3.............................................. 85 3....86 3.......23...............................9 Send Statuses and SDS Messages on TETRA Radio........................1 Responding to a Call with the Handset..31.....25 Connecting and Disconnecting the MCD 5000 Deskset from a Radio....1 MCS2000 III Radio Emulated Screen Icons...........3 Responding With MCD 5000 Transmit Button... 63 3..........1 Muting or Listening to Audio Activity of All Connected MCD 5000 Desksets.....86 3.5 Storing a Group Number in a Speed Dial List on the TETRA Radio... LS...2 Parallel Console in MCD 5000 – System Usage Recommendations and Expected Behavior..........90 3...............................................1 Initiating a Base Intercom Transmission.29.....31.......1 Generating an Outbound Emergency Alert............... 65 3.. 91 3..27 Monitor All MCD 5000 Deskset Audio Activity........... 83 3..................86 3.........................3 No Operation on Emergency Button...... 88 3..29 Initiate or Answer a Radio Channel Transmission..............................5 TETRA Radio Emulated Screen Icons..29......................... 91 3..........6802987C94-G Contents 3....6.......23.....23....... 64 3. 91 Send Feedback 11 ..6...26 Monitor Radio Audio Channel Activity..............................................2 Selecting a Folder on the TETRA Radio.....................................................6...82 3........................24 MCD 5000 Deskset Emulated Radio Icons.........................................................................6........................................ 81 3. 87 3...........23......31...5 Tone Remote Control (TRC) Emulated Screen....................................24........................................84 3......2 CDM 1550..........28 Viewing Users Connected to the Same Radio...23.... 70 3..................................1 Selecting a Group on the TETRA Radio............31............. 85 3..................29............. 67 3........4 TRC Radio Emulated Screen Icons..27.............................. 81 3..........23.....5 Responding to a Call when Using a Headset... 89 3................................23.............1 Selecting TRC Frequency... 88 3............. 89 3......................... 85 3.........1 Generating an Outbound Emergency Alarm.................................................24....6 Dialing a Group from a Speed Dial List on the TETRA Radio....87 3................................................................6........................................................................69 3.......... 91 3................................................................ 63 3.......6..68 3......................4 Updating TETRA Phone Book on the TETRA Radio....................................31 Outbound Emergency Alert............ 88 3.....23...............29.................................23....................................... 64 3............................ 84 3.......1...........4 Responding with the Deskset Paddle Microphone or Footswitch.............................23..........5..................2 Responding With the Handset Transmit and the Internal Speaker Receive ................2 Responding to an Intercom Call.......3 Selecting a Group from Find Folder Screen on the TETRA Radio. 69 3..................31........................................5............. 66 3.........................6.........6 TETRA Emulated Radio Screen...............................23...7 Removing an Entry from a Speed Dial List on the TETRA Radio.6... ......................4 MCD 5000 Headset Jack Box......................................................2 Desktop Paddle Microphone.............................................................................................32 Inbound Emergency Alarm.......................................... 92 3................................................................................................................................6802987C94-G Contents 3................3...105 B.....2 Adjusting the Display................................35.............................................109 C......................34 Clearing an Acknowledged Emergency Alarm...............................................................................1 Acknowledging an Emergency Alarm....................................................................................................6 Versions.1 Setting the Time and Date...................................................... 98 4....................1 Viewing the MCD 5000 Deskset Versions........................5 Viewing the VIP Deskset Screen............ 98 4..............................................................................................................................................1 Obtaining Priority Access for PTT. 95 4.............6...1 Setting Local MCD 5000 Deskset Performance..... 96 4. 91 3.............33................... 96 4................................................................108 Appendix C: MCD 5000 Deskset Specifications.......................................................99 4..........................................35 Supervisor Take-Over Mode.................... 93 3............32..1 MCD 5000 Deskset Troubleshooting...................................................3 Local Settings...............................................................................................4......... 104 Appendix B: MCD 5000 Deskset Accessories........................................................................... 101 A..........................3 2–Pedal Footswitch .......... 106 B......... 101 A...............2 Field Replacement Kits for the MCD 5000 Deskset.........................94 Chapter 4: MCD 5000 Deskset Settings.....105 B......................................................... 97 4.........................................................................................................................................................................7 MCD 5000 Deskset Supported Headset Models.............................. 95 4..................................................................... 105 B..................................... 107 B.................................................................1 Deskset Specifications............................4 Viewing the Performance Screen.........1 Performance Screen Icons........................................................................................ 109 12 Send Feedback ...... 100 Appendix A: Troubleshooting the MCD 5000 Deskset............................................... 106 B............107 B........................1 Responding to an Inbound Emergency Alarm............94 3..........................1 MCD 5000 Deskset / RGU Power Supply Unit...................................................5 Headset Base with PTT Switch..................................................................... 93 3................................6 MCD 5000 Deskset Accessories..........33 Acknowledge Emergency Alarms...................................................... 96 4......................... 92 3....................................................................................................... .............................. LS......................................................46 Figure 18: Background Color Indications of Emulated Radio LCD Display.................................................................................. 38 Figure 11: MCD 5000 Deskset Login Screen................................................................ 26 Figure 5: MCD 5000 Deskset Bottom Side and Side Panel Features............................................... Accessories.......................35 Figure 10: MCD 5000 Deskset Keypad.......................................................................................................... 48 Figure 20: Quit Button PIN Window.................................................................................................................................................................................................... 43 Figure 16: MCD 5000 Deskset Home Screen After Connecting to a Radio............................................................................ 70 Send Feedback 13 .......69 Figure 35: Dialing a Group from Speed Dial List of TETRA Radio.............................................. 61 Figure 27: APX 7500 Consolette Emulated Radio Screen.........................................................................................21 Figure 2: MCD 5000 Deskset System without an OMC.............................................................................6802987C94-G List of Figures List of Figures Figure 1: MCD 5000 Deskset General View.................................................... 63 Figure 29: TETRA Emulated Radio Screen..................... 41 Figure 13: Remember Me Login Screen............. 67 Figure 33: TETRA Radio Update Phone Book Screen.......................................................................................32 Figure 7: Adjust MCD 5000 Deskset Footstand....66 Figure 31: TETRA Radio Find Folder Screen ................................................... 25 Figure 4: MCD 5000 Deskset Top View Features.......................... 40 Figure 12: MCD 5000 Deskset Home Screen after Login.......................................... 51 Figure 22: Send Individual Pages in DTMF/KNOX or MCD 1200 Messages............................................................................................................................................................................................................................................55 Figure 23: Sending Predefined Individual or Group Pages.............................................................................................................................................. LS+ Emulated Radio Screen............................................................................................................................................... 33 Figure 9: How to Connect Power... 32 Figure 8: Wall Mount of MCD 5000 Deskset.........................................................................................................69 Figure 36: Removing a Group From Speed Dial List of TETRA Radio.................................................. 60 Figure 26: CDM 1550.........................................................65 Figure 30: TETRA Radio Find Group Screen............... and Network to the MCD 5000 Deskset.............................................................68 Figure 34: Storing a Group Number in Speed Dial List TETRA Radio Screen................. 62 Figure 28: TRC Emulated Screen................ 28 Figure 6: Adjusting the Handset Rest.....................................................47 Figure 19: MCD 5000 Deskset Activity History Screen........................................................................................................................................................... 42 Figure 15: Change PIN Screen..................................................................................... 25 Figure 3: MCD 5000 Deskset System with an OMC...............................................................49 Figure 21: Emulated Radio Screen.................... 59 Figure 25: MCS2000 III Emulated Radio Screen .......................................................................66 Figure 32: TETRA Radio Finding a Group Through the Find Folder Screen ........................... 41 Figure 14: Lock/Logoff Screen..... 57 Figure 24: ASTRO Consolette W9 Emulated Radio Screen ............................................................................................................................................................................................. 45 Figure 17: MCD 5000 Deskset Activity Log ....................................... .........................................................................................98 Figure 53: VIP Deskset Screen — Radio..............................................................................................................................................................80 Figure 43: Scan Lists Window......................................................................................................................................... 95 Figure 50: Local Settings Screen........................................................... 106 Figure 58: Headset Jack Box RJ-45 View................ 86 Figure 45: MCD 5000 Deskset Emergency Button..............................6802987C94-G List of Figures Figure 37: Statuses/SDS Messages Screens of TETRA Radio...................................................................................................................................................... 77 Figure 41: Send Predefined Statuses and SDS Messages to a Dialed Number from TETRA Radio.....................................................................................................92 Figure 47: Inbound Emergency Alarm Message................................................................................................................................ 107 Figure 59: Headset Base with PTT Switch ............................................................................................................................................. 107 14 Send Feedback ....................... 100 Figure 55: AC In-Line Adapter (USA power cord not shown).................................................................................................................................................... 99 Figure 54: Versions Screen.........................105 Figure 56: Desktop Paddle Microphone.... 92 Figure 48: Emergency Stack Screen......................... 97 Figure 51: Performance Screen.......................................................93 Figure 49: Time and Date Screen......................... 97 Figure 52: VIP Deskset Screen — Deskset.........................................................73 Figure 39: Send Predefined Statuses and SDS Messages to Any Talkgroup from TETRA Radio............................................. 75 Figure 40: Send Predefined Statuses and SDS Messages to a Contact from TETRA Radio................................................................. 71 Figure 38: Send Statuses and SDS Messages to Current Talkgroup from TETRA Radio.................................................................................................................................................................. 81 Figure 44: View Users Connected to the Same Radio................................................................ 106 Figure 57: Two Pedal Footswitch..................... 79 Figure 42: Scan Icon Location..90 Figure 46: Emergency Alarm Indications on MCD 5000 Display........................................................................... ...............................................................................................................................................................................................................................................................................108 Table 19: Specifications................... 82 Table 12: Icons Shown on the TRC Radio Emulated Radio Screen............................................................................................................ 107 Table 18: Field Replacement Kits...................................................................................... LS.............................101 Table 16: Field Replacement Kits.....................................23 Table 5: Top View Features........ 50 Table 9: Type of Message Box Indications................................................................................................................................ 28 Table 7: MCD 5000 Deskset Status Bar Icons and Indications......................................................................6802987C94-G List of Tables List of Tables Table 1: Document History of the MCD 5000 Deskset User Guide......... LS+ Radio................. 109 Send Feedback 15 ......49 Table 8: MCD 5000 Deskset Activity Log Icons and Indications.......................................................................................................................... 83 Table 13: Icons Shown on the TETRA Radio Emulated Radio Screen........................................................................................................................ 20 Table 4: System Capacities.........................................................................................................104 Table 17: Accessories....................................................................................................19 Table 3: Related information About Radios and Other System Related Units............................................... 26 Table 6: Top View Features.....................................................................51 Table 10: Icons Shown on the Emulated screen of MCS2000 III Radio...................................................... 98 Table 15: Troubleshooting..........................81 Table 11: Icons Shown on the Emulated Screen CDM 1550..............................84 Table 14: Type of Performance Screen Icons................................................................5 Table 2: Related information About the MCD 5000 Deskset.................................................. .This page intentionally left blank. ...............6802987C94-G List of Procedures List of Procedures Adjusting the Handset Rest for Desktop Mount .................................................................................................................................................................................................................. 34 Increasing and Decreasing the Volume ........................................................................78 Using Assigned Status Keys to Send Status from TETRA Radio ................................................. 39 Authenticating Login Option to the MCD 5000 Deskset ................................................................................... 72 Sending Predefined Statuses and SDS Messages to Any Talkgroup from TETRA Radio ..................................................... 69 Removing an Entry from a Speed Dial List on the TETRA Radio ....................... 70 Sending Predefined Statuses and SDS Messages to Current Talk Group from TETRA Radio ..................................................................... 42 Locking and Unlocking the MCD 5000 Deskset ........................... 41 Logging Off the MCD 5000 Deskset ......................................................................... 84 Send Feedback 17 ......................33 Connecting Power....................................................................................................65 Selecting a Folder on the TETRA Radio ...................73 Sending Predefined Statuses and SDS Messages to a Contact from TETRA Radio .......................................44 Scrolling the Activity Log on the MCD 5000 Deskset Home Screen ................................................................................................. 56 Using Single Soft-Keys to Send a Page ............................................................................................. 40 Remembering Me Login Option to the MCD 5000 Deskset ................................................................................................................. 63 Selecting a Group on the TETRA Radio ................................................................................................................................................................................................................................................. and Network to the MCD 5000 Deskset ..................................... 76 Sending Predefined Statuses and SDS Messages to a Dialed Number from TETRA Radio ............................81 Connecting and Disconnecting the MCD 5000 Deskset from a Radio .... 48 Entering Quit Button PIN .................................................................................................. 57 Selecting TRC Frequency .................................................... 32 Mounting the MCD 5000 Deskset on a Wall ................................... 49 Sending Manual Pages ............................................................................... 69 Displaying a List of Statuses and SDS Messages on TETRA Radio .........................................................................................................................................................................................67 Updating TETRA Phone Book on the TETRA Radio ............................................42 Changing the MCD 5000 Deskset PIN ............................................................................................ 43 Updating Radio Resources Information ............................................32 Adjusting the MCD 5000 Deskset Footstand for Desktop Mount ....... 39 Muting and Unmuting the MCD 5000 Deskset ................................................ Accessories................................ 46 Viewing MCD 5000 Deskset Activity History ....................................................67 Storing a Group Number in a Speed Dial List on the TETRA Radio ................................................................................... 79 Attaching Scan Lists on the Radio ..................................................................................................... 68 Dialing a Group from a Speed Dial List on the TETRA Radio .80 Viewing Groups of Scan Lists ...................................................... 54 Sending Predefined Individual or Group Pages ...................................................................................................................................38 Turning the Internal Speaker On/Off ............... 66 Selecting a Group from Find Folder Screen on the TETRA Radio ......................................................................................... .................................................................................. 91 Responding to an Inbound Emergency Alarm ...................................92 Acknowledging an Emergency Alarm ....................................................................................................................................... 89 Generating an Outbound Emergency Alert ........................ 87 Responding With MCD 5000 Transmit Button ...... 88 Initiating a Base Intercom Transmission ................................................................................................................................. 96 Setting Local MCD 5000 Deskset Performance ...................................... 97 Viewing the VIP Deskset Screen ......................................100 18 Send Feedback ................... 94 Setting the Time and Date ............................................................................................................................................................................................................................................................... 96 Viewing the Performance Screen ............................................. 86 Viewing Users Connected to the Same Radio ......................... 93 Obtaining Priority Access for PTT .................................................................................................................................................................... 91 Generating an Outbound Emergency Alarm ............................................................................................................................................................................................98 Viewing the MCD 5000 Deskset Versions ........................ 86 Responding to a Call with the Handset ............................................................................................................................................................ 87 Responding With the Handset Transmit and the Internal Speaker Receive .....................................................................................................87 Responding with the Deskset Paddle Microphone or Footswitch .................................................................................................................................................................89 Responding to an Intercom Call .................................................................................................................................88 Responding to a Call when Using a Headset ...........................................................................................................................................6802987C94-G List of Procedures Listening to the Radio Channel Activity ........................................................... 85 Muting or Listening to Audio Activity of All Connected MCD 5000 Desksets ..................93 Clearing an Acknowledged Emergency Alarm .............95 Adjusting the Display .... provides troubleshooting references. • MCD 5000 Deskset Specifications on page 109. For information. describes the settings of the MCD 5000 Deskset. go to http://www. describes the operation of the MCD 5000 Deskset.com/training to view the current course offerings and technology paths. Helpful Background Information Motorola offers various courses designed to assist in learning about the system. provides an overview and features of the MCD 5000 Deskset and the MCD 5000 Deskset System. Related Information on MCD 5000 Deskset MCD 5000 Deskset Refer to the following documents for associated information about the MCD 5000 Deskset. describes the installation and connection of the MCD 5000 Deskset and components. • Troubleshooting the MCD 5000 Deskset on page 101. Table 2: Related information About the MCD 5000 Deskset Related Information MCD 5000 Deskset System Without OMC Installation and Configuration Guide (6802987C97) MCD 5000 Deskset System with OMC Installation and Configuration Guide (6802987C96) MCD 5000 Deskset System Quick Start Guide (6802988C45) MCD 5000 Deskset System Information Assurance Guide (6802987C98) MCD 5000 Administrator Control Panel (ACP) User Guide (6802987C99) MCD 5000 Deskset Model: F2380A Quick Reference Card (6802987C54) MCD 5000 Radio Gateway Unit (RGU) Model: F7979AQuick Reference Card (6802987C53) Send Feedback 19 . • MCD 5000 Deskset Installation on page 31. provides a description of the MCD 5000 Deskset accessories. The guide provides reference information for Motorola field support engineers. What is Covered in This Guide The guide contains the following chapters: • MCD 5000 Deskset Description on page 21. This guide is also written for operators and technicians who are responsible for installing and troubleshooting the MCD 5000 Deskset and related equipment.6802987C94-G About this Guide About this Guide The purpose of this guide is to provide basic information about the MCD 5000 Deskset System and provide instruction for the initial setup and daily operation of the MCD 5000 Deskset.motorolasolutions. describes MCD 5000 Deskset specifications. • MCD 5000 Deskset Operations on page 37. • MCD 5000 Deskset Settings on page 95. • MCD 5000 Deskset Accessories on page 105. Table 3: Related information About Radios and Other System Related Units Related Information MC3000TM Digital Deskset Operator and Installation Manual (6880309L15) CDM1550LS VHF-UHF User Guide (6881094C79) Digital Spectra® Models W4. or tell the reader where something is on the screen. remind the reader how to complete an action (when it is not part of the current procedure). if not avoided. MAY result in minor or moderate injury. CAUTION may also be used to alert against unsafe practices and property-damage-only accident hazards. refer the reader elsewhere for additional information. and W9 User’s Guide (68P81074C80) MCS2000 Model III User’s Guide (68P81083C10) APX 7500 Mobile Radio with O5 Control Head User’s Guide (6875947M01) APX 7500 Mobile Radio Installation Manual (6878215A01) APX 7500 Multi-Band Consolette Detailed Service Manual (68009482001) XTL 5000 Consolette Instruction Manual (6881098C21) RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet (68P81095C99) Icon Conventions CAUTION: Indicates a potentially hazardous situation which. W7. W5. or to indicate minor problems in the outcome of what they are doing.6802987C94-G About this Guide Related Information on Other Systems Other Systems Refer to the following documents for associated information about radios and other system related units. IMPORTANT: IMPORTANT contains information that emphasizes points or remind readers of something. NOTICE: Notes contain information about exceptions or preconditions. 20 Send Feedback . A Headset Jack Box is used to connect a pair of prong plugs to interface the headset to an RJ-45 cable connected to the headset Connector.1 Description Overview The MCD 5000 Deskset is a small-footprint radio dispatch console designed to satisfy the needs of digital and analog radio users who require multiple dispatch points with enhanced talk/listen and interdispatcher intercom.6802987C94-G MCD 5000 Deskset Description Chapter 1 MCD 5000 Deskset Description This chapter describes the hardware features of the MCD 5000 Deskset unit and provides an overview of the MCD 5000 Deskset System. An external footswitch can be connected to the MCD 5000 Deskset to enable hands free PTT and radio channel monitor ability. The housing includes a builtin condenser microphone and an internal speaker. Figure 1: MCD 5000 Deskset General View An external desk paddle microphone or headset can be connected to the MCD 5000 Deskset. The MCD 5000 Deskset is the approximate size and shape of an office telephone set. The handset microphone and speaker become active when the handset is lifted from the housing base. with a telephone-like handset that includes a PTT (Push to Talk) button. Related Links Description Overview on page 21 Deskset System Overview on page 22 MCD 5000 Deskset System Capacities on page 23 1. The MCD 5000 Deskset supports the following features: • Perform radio calls • Emulate and Control Radio features • Perform intercom calls between all MCD 5000 Desksets connected to the same radio in the system Send Feedback 21 . The MCD 5000 Deskset System also serves as an intercom system between all parallel MCD 5000 Desksets connected to the same radio. XTL 5000 - CDM Series Radios: CDM 1550. Two-Way Radio Devices Provide the access to the customer LMR system. French. MCD 5000 Radio Gateway Unit (RGU) The Radio Gateway units connect Radio equipment to the MCD 5000 Deskset System. The Radio Gateway can interface up to four Radio devices. 1. The MCD 5000 Deskset System can be operated in the following configurations: • System without an Operation and Management Center (OMC) (see Figure 2: MCD 5000 Deskset System without an OMC on page 25 • System with an OMC (see Figure 3: MCD 5000 Deskset System with an OMC on page 25 A system consists of the following components: MCD 5000 Deskset Phone-like device used by the end user for operating the MCD 5000 Deskset System.2 Deskset System Overview The MCD 5000 Deskset is part of the MCD 5000 Deskset System. The CT can be located remotely anywhere on the IP network or locally using Ethernet connection. Configuration Tool (CT) The CT is a Windows-based utility. Each MCD 5000 Deskset connects to a single radio device at a time. Native language support is an optional feature. CDM 1550 LS.6802987C94-G Chapter 1: MCD 5000 Deskset Description • Generate and view emergency calls • Monitor radio and parallel MCD 5000 Deskset communication • Full operation via LCD display and keypad • Display the MCD 5000 Deskset and radio status • Manage and control user access • Support of paging • Support MDC1200 Signaling • Support of Speed Dial (TETRA Radio) • Languages: English and one additional language – Japanese. IP Network This is the customer provided WAN/LAN IP Network. ASTRO Spectra Plus. used to configure all parameters and settings of the MCD 5000 Deskset and the radio gateway. • 22 The following radios can be controlled via the MCD 5000 Deskset: - ASTRO Consolette (W9): ASTRO Spectra. The MCD 5000 Deskset user can select and connect to one of many radios connected to the system for inbound/outbound communication. MTM5400 Send Feedback . The unit is a desktop console that provides dispatch capability when connected to a radio. The Radio control panel appears at the MCD 5000 Deskset as a Virtual Control Head in the lower part of the display. CDM 1550 LS+ - MCS 2000 Model III Control Station - APX 7500 Consolette (through IP) - Dimetra TETRA Mobile Radios: MTM800E. or German. The server runs on the Red Hat Linux operating system. located locally to the OMC. Administrator Control Panel (ACP) Client Personal Computer (PC) The ACP Client PC provides a user level interface to the OMC. The Administrator Control Panel (ACP) Client PC provides a user level interface to the OMC. Because of its importance. The ACP Client PC runs on the Microsoft Windows7 operating system. W7 - ASTRO Spectra Plus Consolette.E and M Radios - TRC Radios TRC Radios such as: - APX 7500 Consolette (through TRC) - ASTRO Spectra Consolette. W7 - MTR2000 Tone control Base or repeater - QUANTAR Tone control Base or repeater - DIU3000 (Tone control wireline port only) - MOTOTRBO Mobile in a tray with TRC interface - Non-Motorola TRC Radios Operation And Maintenance Center Server (use only in systems with an OMC) The OMC Server is a main management server in the MCD 5000 Deskset System. It allows an administrator. W7 - XTL5000 Consolette. 1.2. logs. and control. maintenance.1 MCD 5000 Deskset System Capacities Table 4: System Capacities MCD 5000 Deskset System Without OMC MCD 5000 Deskset System With OMC Maximum Number of Radios 512 512 Maximum Number of MCD 5000 Radio Gateway Units (RGUs) 128 128 4 4 Maximum Number of MCD 5000 Desksets 100 100 Maximum Number of Users per MCD 5000 Deskset 8 1000 [1] System Resource Maximum Number of Radios per MCD 5000 Radio Gateway Unit (RGU) Table continued… Send Feedback 23 . It is the central repository. or remotely anywhere on the customer WAN network to perform management activities for the system. and Radios) are registered. where all system users (administrators. It is responsible for the MCD 5000 Deskset System operation. provisioning.6802987C94-G Chapter 1: MCD 5000 Deskset Description - 4W. technicians) and resources (MCD 5000. audits) is stored. and where system-wide information (alarms. the OMC Server can be provided in a warm-standby redundant configuration. 6802987C94-G Chapter 1: MCD 5000 Deskset Description MCD 5000 Deskset System Without OMC MCD 5000 Deskset System With OMC Maximum Number of Users per MCD 5000 Deskset System 800 [2] 1000 Maximum Number of groups for each resource/user 20 20 Maximum Number of predefined individual pages/ groups of pages in paging system 500 500 Maximum Number of predefined individual pages in one group 10 10 Maximum Number of predefined wav pages in paging system 500 500 Maximum Number of predefined wav pages per signaling format 20 20 System Resource [1] The maximum number of users per MCD 5000 Deskset is 1000. A system with OMC has a central management capability allowing all 1000 users to log in to any MCD 5000 Deskset in the system. the MCD 5000 Deskset can directly connect to a single radio. 24 Send Feedback . In a stand-alone configuration (no network connection). [2] The maximum number of users per MCD 5000 Deskset System without OMC is the number of MCD 5000 Desksets (100) multiplied by the number of users per MCD 5000 Deskset (8). Related Links Top View Features of the MCD 5000 Deskset on page 26 Bottom Side and Side Panel Features of the MCD 5000 Deskset on page 28 Send Feedback 25 . bottom.6802987C94-G Chapter 1: MCD 5000 Deskset Description Figure 2: MCD 5000 Deskset System without an OMC Figure 3: MCD 5000 Deskset System with an OMC 1. and side view features of the MCD 5000 Deskset.3 Understanding MCD 5000 Deskset Buttons and Hardware This section describes the top. an audio speaker in the earpiece. 6 Busy LED Indicates that another MCD 5000 Deskset is using the radio channel. Item Description 1 Handset For audio transmit and receive. Table continued… 26 Send Feedback .3. 5 Transmit LED Indicates that the MCD 5000 Deskset is transmitting on the radio channel. 3 Internal Microphone 1 For hands-free audio transmit. 2 Internal Speaker For hands-free public audio receive. 4 Transmit Button For transmitting on the radio channel. 7 Receiver Indicator Indicates that the MCD 5000 Deskset is receiving on the radio channel. with a microphone in the mouthpiece.1 Top View Features of the MCD 5000 Deskset Figure 4: MCD 5000 Deskset Top View Features Table 5: Top View Features No.6802987C94-G Chapter 1: MCD 5000 Deskset Description 1. and a built-in PTT. 18 Base Intercom Button & LED Toggles the Base Intercom on or off. or headset (depending upon which is currently active). The Speaker Button operation has a corresponding indication LED. 20 Home Button Emulates the "Home Key" on a given radio. Base Intercom Button allows direct communication between parallel MCD 5000 Deskset users that are connected to the same radio in the system without transmitting over the radio channel. Pressing any button removes the MCD 5000 Deskset from "All Mute" state. 19 MCD 5000 Deskset Soft keys (MCD 5000 Deskset Function Buttons) Programmable buttons for MCD 5000 Deskset-specific (not radio) functions. Use as page up/down button to review logs on the MCD 5000 Deskset screen (not active MCD 5000 Deskset Home Screen). 17 Keypad For emulating the keypad of the radio and entering numbers to operate the MCD 5000 Deskset functionality. The Base Intercom button has an internal LED. Allows the MCD 5000 Deskset user to mute all received audio. 16 Mode Up and Mode Down Buttons For moving up and down through the MCD 5000 Deskset or radio menu of modes. and red LED indicates outgoing transmission. 13 Menu Button Toggles upper soft keys between "MCD 5000 Deskset Home Screen" and "Emulated Radio Screen”. radio icons.6802987C94-G Chapter 1: MCD 5000 Deskset Description No. 11 Navigation Keys For browsing through menus. The green LED indicates incoming transmission. 9 All Mute Button Toggles the mute on or off. soft keys. 12 Emergency Button For activating an Emergency Outbound function from the MCD 5000 Deskset. and VU Meter readings. 15 Radio Soft keys (Radio Function Buttons) Radio programmable buttons or radio soft keys buttons. Related Links Understanding MCD 5000 Deskset Buttons and Hardware on page 25 Send Feedback 27 . speaker phone. Item Description 8 Volume Control Increases or decreases received audio volume for the handset. or functions that appear on the LCD display. 14 LCD Display For displaying: radio messages or test and configuration messages. channels. Internal green LED indicates that the internal speaker is turned on. 10 Speaker Button Toggles the internal speaker on or off allowing the MCD 5000 Deskset user to turn on the internal speaker as an additional audio source to the headset or the handset. Internal red LED indicates "All Mute" is turned on. 6802987C94-G Chapter 1: MCD 5000 Deskset Description 1. 13 Footstand Release Latch Used to lock the footstand in position after adjusting the MCD 5000 Deskset angle. 3 EXTERNAL LAN External LAN connection includes input from Power over Ethernet (RJ-45 connector). 5 DskMIC/JckBx Connection for Desktop Microphone or Headset Jack Box (RJ-45 connector).2 Bottom Side and Side Panel Features of the MCD 5000 Deskset Figure 5: MCD 5000 Deskset Bottom Side and Side Panel Features Table 6: Top View Features Item No. 9 Handset MCD 5000 Deskset handset. Connection for RS-232 Digital signaling to a radio (RJ-45 connector). 10 MMI RS-232 connection to the Hyper terminal (RJ-45 connector). 12 PTT Button Handset Push-to-Talk (PTT) Button.3. Description 1 12V DC 12V DC input voltage (A type connector). 4 Footswitch Connection for Footswitch that contains PTT and Monitor Buttons (3 PIN KK Molex connector). 7 Radio Comm. 8 Radio 4W E and M Analog connection to radio via internal input and output transformers (RJ-45 connector). 2 INTERNAL LAN Internal LAN connection (RJ-45 connector). 6 Logger Connection for Analog logging recorder (RJ-45 connector) or to a paging encoder. Table continued… 28 Send Feedback . 11 Footstand Used to adjust the angle of the MCD 5000 Deskset base. Related Links Understanding MCD 5000 Deskset Buttons and Hardware on page 25 Send Feedback 29 . Item Description 14 Cable Holder Used for routing cables from the MCD 5000 Deskset connectors. 16 VIP Port Vehicle Interface Port (VIP): The MCD 5000 Deskset supports one general-purpose output and one general-purpose input.6802987C94-G Chapter 1: MCD 5000 Deskset Description No. 15 Handset Port Connects Handset (RJ22 connector). This page intentionally left blank. . • The MCD 5000 Deskset may become warm during operation. Accessories. or injury to persons. electric shock. • Do not connect unapproved devices to the unit. • The MCD 5000 Deskset is designed only for indoors use. read all the instructions and cautionary markings on the unit. If it becomes too hot to touch. Send Feedback 31 . rain. • Make sure that all wires and cables are located where they will not be stepped on. and Network on page 33 Adjusting the MCD 5000 Deskset Footstand for Desktop Mount on page 32 Adjusting the Handset Rest for Desktop Mount on page 32 2.6802987C94-G MCD 5000 Deskset Installation Chapter 2 MCD 5000 Deskset Installation This chapter describes generic installation techniques of the MCD 5000 Deskset. • Do not expose the unit to water. • Do not operate the MCD 5000 Deskset with damaged cables or plugs. Replace them immediately. Accessories. • Before using. Connection of unapproved devices to the unit may result in a risk of fire. but not hot. or subjected to damage or stress.1 Operational Cautions CAUTION: • Operating personnel must not open the MCD 5000 Deskset. • To reduce the risk of damage to the wire or plug. Component replacement must be made by qualified maintenance personnel. unplug the power cable of the MCD 5000 Deskset Power Supply from the AC power outlet immediately and discontinue its use. For details on installations. or snow. This installation section includes: • Operational Cautions • Desktop Mount • Wall Mount • Connection to Power. • Do not connect the MCD 5000 Deskset to any exposed outdoor line or cable. pull by the plug rather than by the cable when disconnecting the MCD 5000 Deskset Power supply from the power source outlet. and Network • Direct Connection of MCD 5000 Deskset to Radio • Connection of MCD 5000 Deskset Site to an IP Network Related Links MCD 5000 Deskset Wall Mount on page 33 Connection to Power. tripped over. refer to the Related Information Documentation detailed in Table 2: Related information About the MCD 5000 Deskset on page 19. 4 Release Footstand Release Latch to lock the MCD 5000 Deskset footstand in place. 2 Rotate the Square Plastic Tab 90 degrees.6802987C94-G Chapter 2: MCD 5000 Deskset Installation 2.2 Adjusting the Handset Rest for Desktop Mount Follow this procedure to adjust the handset rest before wall-mounting the MCD 5000 Deskset or using the footstand. 2 Press and hold the MCD 5000 Deskset Footstand Release Latch. 3 Lock the tab into the Handset Rest and return the handset to the Handset Rest. 3 Adjust the angle between the MCD 5000 Deskset and the mount surface. This ensures that the handset does not slip out of the Handset Rest.3 Adjusting the MCD 5000 Deskset Footstand for Desktop Mount Procedure: 1 Place the MCD 5000 Deskset on a horizontal surface. Figure 7: Adjust MCD 5000 Deskset Footstand 32 Send Feedback . Figure 6: Adjusting the Handset Rest 2. Procedure: 1 Set the handset aside and pull the square plastic tab from the handset rest. 3 Connect the Base to the MCD 5000 Deskset.1 Mounting the MCD 5000 Deskset on a Wall Prerequisites: Wall mounting requires hanging the MCD 5000 Deskset using slots on the bottom side of the Base and using the Base itself as a mounting template for the screw. NOTICE: Base (Wall Mount Kit.3AF class 0 (12. and Network The MCD 5000 Deskset supports the following accessories: K-Style Handset with built-in PTT Button Power Supply Unit 110/220 VAC to 12 VDC Power Supply Unit.5 W Max). 5 Align the slot on the Base with the screws on the wall. NOTICE: Power Supply Unit is not required when the MCD 5000 Deskset is connected to an EXTERNAL LAN PoE type:802.125 in.5 Connection to Power.2 mm (0.4. Accessories. Attach the MCD 5000 Deskset to the wall and press downwards to lock the MCD 5000 Deskset into place. drill two holes in the wall. concrete. Send Feedback 33 . 2 Using the Base as a template. 2.4 MCD 5000 Deskset Wall Mount The MCD 5000 Deskset Wall Mount Base is an optional component used for mounting an MCD 5000 Deskset on a wall. Figure 8: Wall Mount of MCD 5000 Deskset 2.) between the screws heads and the wall. mark points on the midline of the slots for the screw and remove the Base. Procedure: 1 Orient the Base on the wall. insert anchors. 4 At the points. P/N: FHN7394A) is available but not supplied with the MCD 5000 Deskset.6802987C94-G Chapter 2: MCD 5000 Deskset Installation 2. screw the wall mounting screws into the anchors and stop when there is 3. When and where to use: The MCD 5000 Deskset can be mounted onto any plaster. or wood wall surfaces provided the appropriate hardware is used. see MCD 5000 Deskset Accessories on page 105. Vehicle Interface Port (VIP) The MCD 5000 Deskset supports one general purpose output and one general purpose input. Headset Supports connection of a single earpiece and microphone. 3 Connect the External LAN PoE. 5 Place the Power Supply Unit near the MCD 5000 Deskset on a horizontal surface. Use the colored matching cables for connecting the MCD 5000 Deskset to other resources.5 W Max). 4 Use DC power supply and/or PoE LAN PSE. For port description and configuration.5. Headset Jack Box Supports connection of a single dual prong headset base. The AC power outlet should be as near as possible to the equipment and should be accessible. Footswitch Provides two pedals.3AF class 0 (12. headset. The MCD 5000 Deskset may also be powered in parallel using the DC power supply and the PoE LAN PSE type:802. The Headset Base without PTT Button provides connectivity to the headset. Analog Logging Recorder Provides an 4W-E and M logging output with the ability to use a generic analog voice logger with the MCD 5000 Deskset. One button controls General Transmit and the other controls the Monitor feature. PoE-PSE is not supplied. 7 Connect the AC cord of the power supply unit to the AC power wall mount outlet (100-240 VAC.6802987C94-G Chapter 2: MCD 5000 Deskset Installation Deskset Paddle Microphone Provides two buttons. 6 Connect the DC cable of the Power Supply Unit to the DC IN input on the bottom side of the MCD 5000 Deskset. One pedal controls General Transmit and the other controls the Monitor feature.1 Connecting Power. 34 Send Feedback . footswitch. 50/60hz). refer to: MCD 5000 Deskset System with OMC Installation and Configuration Guide and (6802987C96) MCD 5000 Deskset System with OMC Installation and Configuration Guide (6802987C97). NOTICE: The MCD 5000 Deskset cables are color coded. IMPORTANT: The MCD 5000 Deskset can be powered by the PoE LAN PSE connection without the need of DC power supply. Headset Base Headset Base with PTT Button provides connectivity to the headset with PTT functionality. NOTICE: The Desk Paddle Microphone and the Headset cannot be used simultaneously since they are using the same connector at the MCD 5000 Deskset. and Desk Paddle Microphone cables. and Network to the MCD 5000 Deskset Procedure: 1 Place the MCD 5000 Deskset on a horizontal surface. 2. Accessories. For more information on accessories. 2 Connect the Handset Cable to the MCD 5000 Deskset and to the handset. NOTICE: The MCD 5000 Deskset is not equipped with an On/Off switch. Figure 9: How to Connect Power.6802987C94-G Chapter 2: MCD 5000 Deskset Installation 8 Use the Cable Holder (also see Figure 2-1) at the button side of the MCD 5000 Deskset to route cables. Accessories. and Network to the MCD 5000 Deskset Send Feedback 35 . nor with a reset button. Resetting the MCD 5000 Deskset is performed by disconnecting and reconnecting the Power Supply Unit from the 12V DC connector or the LAN cable from the EXTERNAL LAN-PoE connector. .This page intentionally left blank. Related Links Use the Keypad on page 37 Set Time and Date on page 38 Adjust LCD Display Brightness and Contrast on page 38 Adjust Volume on Deskset Speakers on page 38 Add Internal Speaker on page 39 Login on page 39 Lock/Unlock the MCD 5000 Deskset on page 43 MCD 5000 Deskset Home Screen on page 44 MCD 5000 Deskset Activity History on page 48 Emulated Radio LCD Display on page 46 Deskset Emulated Radio Screen on page 51 Send Pages and Messages on page 52 Emulated Radio Buttons and Soft-Keys on page 58 MCD 5000 Deskset Icons and Indications on page 49 Monitor Radio Audio Channel Activity on page 85 Initiate or Answer a Radio Channel Transmission on page 86 Initiate or Answer a Base Intercom Transmission on page 88 Outbound Emergency Alert on page 89 Inbound Emergency Alarm on page 91 Acknowledge Emergency Alarms on page 92 Supervisor Take-Over Mode on page 94 Muting/Un-muting the MCD 5000 Deskset Un-muting the MCD 5000 Deskset Logging Off the MCD 5000 Deskset on page 42 Changing the MCD 5000 Deskset PIN on page 42 Updating Radio Resources Information on page 44 Connecting and Disconnecting the MCD 5000 Deskset from a Radio 3. Use the keypad numeric keys (0 .9 colored in white) and alphanumeric keys (A .6802987C94-G MCD 5000 Deskset Operations Chapter 3 MCD 5000 Deskset Operations This chapter explains how to operate the MCD 5000 Deskset in the MCD 5000 Deskset System.Z colored in green).1 Use the Keypad The keypad acts like a keypad on the radio or microphone. Send Feedback 37 . time and date is set by the user.2 Set Time and Date When the MCD 5000 Deskset is connected to OMC Server or to CT without OMC application. press and release . 3.3 Adjust LCD Display Brightness and Contrast To adjust LCD settings. 3. refer to Adjusting the Display on page 96.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 10: MCD 5000 Deskset Keypad The following keypad functions can be used: • To toggle letters/numbers. To set Time and Date.4. 3. press and hold the appropriate numeric key. swiftly. double press .1 Increasing and Decreasing the Volume Procedure: Choose one of the following options: 38 Send Feedback . • To toggle between alphanumeric and numeric modes. repeatedly press and release a keypad key (for example A > B > C > 2. Otherwise. refer to Setting the Time and Date on page 95. • To type numbers in alphanumeric mode.4 Adjust Volume on Deskset Speakers You can adjust volume for the following speakers: • Internal Speaker (hands-free speaker) • Handset Earpiece • Headset Earpiece NOTICE: Volume adjustment simultaneously controls all speakers connected to the MCD 5000 Deskset.) • To toggle between upper case and lower case letters in alphanumeric mode. time is updated automatically. 3. • If you want to unmute the MCD 5000 Deskset. perform one of the following actions.5. or after Logoff. the LED inside the Speaker Button illuminates green.on the Volume Control Button. press + on the Volume Control Button • To decrease the volume. press the Speaker Button. the MCD 5000 Deskset is on the minimum volume defined and not on volume 0. during time-out lock. press any button on the MCD 5000 Deskset or lift the handset.6802987C94-G Chapter 3: MCD 5000 Deskset Operations • To increase the volume.7 Login The Login Screen appears upon system power-up. perform the following actions: a When the internal speaker is on. 3. . Users cannot reduce the active speaker's volume on the MCD 5000 Deskset below the predefined minimum volume. press . perform the following actions: a When the internal speaker is turned off.5 Add Internal Speaker The following section describes how to turn on and turn off the internal speaker. 3.6 Muting and Unmuting the MCD 5000 Deskset Procedure: 1 On the MCD 5000 Deskset. press the All Mute Button The LED inside the All Mute Button turns red indicating Mute. • If you want to mute the MCD 5000 Deskset. 3.1 Turning the Internal Speaker On/Off Procedure: 1 On the MCD 5000 Deskset. If… Then… If you want to turn on the internal speaker. 3. press the Speaker Button. After pressing the Mute button. NOTICE: Minimum volume level is predefined in the ACP/CT. If you want to turn off the internal speaker. Two login option exist: Send Feedback 39 . NOTICE: If the internal speaker is turned on when the handset or headset is used. perform one of the following actions: . Figure 11: MCD 5000 Deskset Login Screen 40 Send Feedback . Before using the MCD 5000 Deskset. after Logoff or after the user has initiated MCD 5000 Deskset lock (see Figure 11). Procedure: 1 On the Login Screen.1 Authenticating Login Option to the MCD 5000 Deskset Prerequisites: The Authentication Login Screen is shown upon system power up. Use Backspace to correct typing errors of PIN. Both options are configured using the Configuration Tool. you can configure the unsuccessful trials lock options in MCD 5000 Deskset Configuration → General Settings → Authentication. 2 Press Login or OK to start the user authentication process. Upon successful authentication. Remember Me Login This option is used when the MCD 5000 Deskset is required to remain unlocked during operation. enter your User Name and PIN. The MCD 5000 Deskset does log off automatically upon time-out and the last user is required to log in again. the MCD 5000 Deskset Home Screen is displayed. IMPORTANT: If Login Credential Store is disabled. 3. during time-out lock. Remember to log off the MCD 5000 Deskset upon usage completion.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Authentication Login This option is the most commonly used method of entering User Name and Personal Identification Number (PIN) to log in or unlock the MCD 5000 Deskset. User Name and PIN are required only for initial login. contact your system administrator to obtain your User Name and PIN which allow to log in to the MCD 5000 Deskset and gain access to radios.7. 7. The background color of Remember me soft-key changes from blue to yellow. IMPORTANT: If Login Credential Store is disabled.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 12: MCD 5000 Deskset Home Screen after Login 3. The MCD 5000 Deskset Home Screen is displayed. 2 Press Remember Me.2 Remembering Me Login Option to the MCD 5000 Deskset Prerequisites: Your MCD 5000 Deskset can be configured to be logged-in once and remain active without the need to re-enter User Name and PIN upon time-out lock or on next power up of the MCD 5000 Deskset. NOTICE: If Remember me is not pressed. On the Remember Me Login Screen. Figure 13: Remember Me Login Screen Send Feedback 41 . enter your User Name and PIN. Procedure: 1 The Remember Me Login Screen is shown upon initial system power up. on next power up of the MCD 5000 Deskset User Name and PIN is required. 3 Press Login. you can configure the unsuccessful trials lock options in MCD 5000 Deskset Configuration → General Settings → Authentication. Use Backspace to correct typing errors of PIN. 2 From the MCD 5000 Deskset Home Screen. press Quit.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. The Lock/ Logoff Screen is displayed.9 Changing the MCD 5000 Deskset PIN Procedure: 1 Press Logoff. Figure 14: Lock/Logoff Screen The Login Screen is displayed. Procedure: 1 Press the Menu Button to return to the MCD 5000 Deskset Home Screen. 3 Press Logoff. 42 Send Feedback . 3 Use the Navigation Keys to move between entry fields and enter current PIN. new PIN and Confirm New PIN. 2 Press Change PIN. The Login Screen is displayed. The Change PIN Screen is displayed. 3.8 Logging Off the MCD 5000 Deskset Logoff closes the current MCD 5000 Deskset session and returns the MCD 5000 Deskset to the login screen. The MCD 5000 Deskset displays a warning to replace the PIN 10 days before expiration. b Press Quit. • The user may not change PINs more than once a day. If the MCD 5000 Deskset is connected to a MCD 5000 Deskset System with an OMC. PIN must include 4 to 15 numeric characters.10 Lock/Unlock the MCD 5000 Deskset Lock the MCD 5000 Deskset to prevent access by other users when the MCD 5000 Deskset is temporarily not in use.6802987C94-G Chapter 3: MCD 5000 Deskset Operations NOTICE: If the MCD 5000 Deskset is connected to a MCD 5000 Deskset System without an OMC. • The user may not reuse the previous 10 PINs. c Press Lock. NOTICE: Only the MCD 5000 Deskset user who locked the MCD 5000 Deskset or an administrator can unlock the MCD 5000 Deskset. 5 Press Back to return to the MCD 5000 Deskset Home Screen. Privileged users may be required to reset a user forgotten PINs and the ability to change PINs more than once per day. 3. • The PIN expires after 60 days.1 Locking and Unlocking the MCD 5000 Deskset Procedure: 1 Perform one of the following actions. 4 Press Apply. PIN must conform to the following rules: • The PIN must have 4 and 15 digits. Figure 15: Change PIN Screen 3. Send Feedback 43 .10. If… Then… If locking the MCD 5000 Deskset. except in the case of an administrator or privileged user. perform the following actions: a Press the Menu Button to return to the MCD 5000 Deskset Home Screen. The Lock/Logoff Screen is displayed. 6802987C94-G Chapter 3: MCD 5000 Deskset Operations If… Then… If unlocking the MCD 5000 Deskset. manage. After connecting to a radio.12 MCD 5000 Deskset Home Screen MCD 5000 Deskset Home Screen allows to set. the MCD 5000 Deskset Home Screen includes the following sections: • MCD 5000 Deskset Soft-keys • MCD 5000 Deskset Status Bar • Emulated Radio LCD Display (displays only after connecting to a radio) • Emulated Radio Soft-keys • MCD 5000 Deskset Activity Log 44 Send Feedback . 3. 3. b Press Unlock. The MCD 5000 Home Screen is displayed. Procedure: 1 From the MCD 5000 Deskset Home Screen. perform the following actions: a Press the Menu Button to return to the MCD 5000 Deskset Home Screen. press Quit.11 Updating Radio Resources Information The Update function updates the radio resources information (list of radios) connected to the MCD 5000 Deskset and returns to the MCD 5000 Home Screen. The Lock/Logoff screen is displayed. and operate the MCD 5000 Deskset. 2 Press Update. Quit Used to lock the MCD 5000 Deskset when not used. The MCD 5000 Deskset soft-keys menu includes the following soft-keys: Menu Used for setting the MCD 5000 Deskset. For user types refer to MCD 5000 System with OMC Installation and Configuration Guide or MCD 5000 System without OMC Installation and Configuration Guide. Send Feedback 45 . update information on the MCD 5000 Deskset.13 MCD 5000 Deskset Home Screen Soft-Keys The five upper yellow soft-keys of the MCD 5000 Deskset Home Screen are dedicated to manage the MCD 5000 Deskset. and change your PIN. MCD 5000 Deskset Activity Log The user can access the Quit soft-key by pressing the Menu soft-key from the Emulated Radio Screen. a request to enter PIN window appears (see “Entering Quit Button PIN” on page 22). For user types. refer to MCD 5000 System with OMC Installation and Configuration Guide or MCD 5000 System without OMC Installation and Configuration Guide. NOTICE: Connect and Activity Hist soft-keys can be configured to be disabled for a dispatcher user type using the ACP/CT applications. log off when a MCD 5000 Deskset user is replaced. Activity Hist Used to display a history log of the MCD 5000 Deskset and system activity. If the dispatcher user is logged in to the MCD 5000 Deskset and the Quit button PIN is enabled via the ACP/CT applications.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 16: MCD 5000 Deskset Home Screen After Connecting to a Radio 3. after pressing the Quit button. Connect Used to connect or disconnect the MCD 5000 Deskset to a radio. 6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. a scroll bar shows on the left-hand side of the screen. output sound indicators and MCD 5000 Deskset / system status icons (for MCD 5000 Deskset / system status icons and indicators (see Table 3-1). Each occurrence includes time of event.16 Emulated Radio LCD Display The emulated radio LCD display shows information as displayed on the LCD display of the connected radio. The occurrence sources may be received from: • MCD 5000 Desksets • Field Radios • MCD 5000 Deskset System • Configuration tool 3. When History Log includes more than three occurrence. 3. use the up and down Navigation keys to scroll the Activity Log list. and type of occurrence marked by an icon (see Activity Log Icons on page 50). source information.15.1 Scrolling the Activity Log on the MCD 5000 Deskset Home Screen Procedure: 1 When a scroll bar is shown on the right-hand side of the Activity Log.15 MCD 5000 Deskset Home Screen Activity Log The MCD 5000 Deskset Activity History Log displays up to 15 recent MCD 5000 Deskset and system occurrence. 46 Send Feedback . 3. Figure 17: MCD 5000 Deskset Activity Log NOTICE: The Activity Log can be set to Show or Hide on the screen (see "Local Settings on page" 4-2). VU (Volume Units) Meter. Date.14 MCD 5000 Deskset Status Bar for Home Screen MCD 5000 Deskset Status Bar displays Time. RGU connected to the radio is turned off. Figure 18: Background Color Indications of Emulated Radio LCD Display 3. RGU connected to the radio is not connected to a network. For detailed information on Emulated Radio soft-keys. Yellow Acknowledged incoming Emergency Alarm.6802987C94-G Chapter 3: MCD 5000 Deskset Operations The background of the emulated radio LCD display (see Figure 3-10) indicates the following: Blue Radio connected (normal). Send Feedback 47 .. Amber Incoming Emergency Alarm. MCD 5000 Deskset is not connected to a network.17 Emulated Radio Soft-Keys The Emulated Radio Screen emulates the LCD display and buttons of a specific model of radio remotely controlled by the MCD 5000 Deskset. Gray with amber cross on top Network Problem between the MCD 5000 Deskset and the connected RGU. refer to Deskset Emulated Radio Screen on page 51. Figure 19: MCD 5000 Deskset Activity History Screen 48 Send Feedback . System Log of MCD 5000 Deskset System events. Emergency Log of inbound and outbound emergency alarms.1 Viewing MCD 5000 Deskset Activity History Procedure: 1 From the MCD 5000 Deskset Home Screen.18 MCD 5000 Deskset Activity History The MCD 5000 Deskset Activity History Screen can store and display up to 100 occurrence and activity entries. Each occurrence includes time of event.18. The MCD 5000 Deskset Activity History Screen is displayed. 2 Press Activity. source information. System.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. The occurrence types may include: • Radio Talker ID • Emergency Alarm • Emergency Alarm Acknowledge • Emergency Alarm Clear In the MCD 5000 Deskset Activity History Screen all events are classified in four tabs according to following criteria: Activity Logs recorded activity of all MCD 5000 Desksets connected to the same radio as of the current MCD 5000 Deskset. 3. pressActivity His. and Emergency logs in a combined list. All View Activity System. and type (marked by icon see Table 8: Activity Log Icons on page 50). Emergency or All to view a log of each criteria events. and message boxes to help determine the MCD 5000 Deskset and system state.1 Status Bar Icons Table 7: MCD 5000 Deskset Status Bar Icons and Indications Icon Description Icon Description The System tab of the Activity History Log contains at least one new event. NOTICE: For user types refer to MCD 5000 System with OMC Installation and Configuration Guide or MCD 5000 System without OMC Installation and Configuration Guide. Emergency Alarm initiated from MCD 5000 Deskset is Current volume level of the internal speaker of the MCD 5000 Deskset. but only if the dispatcher user is logged in to the MCD 5000 Deskset and the Quit button PIN is enabled via the ACP/CT applications. Table continued… Send Feedback 49 . indications. Press Apply. enter your PIN. Procedure: In the Quit Button PIN window.19 Entering Quit Button PIN When and where to use: A request to enter PIN appears after pressing the Quit button.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. Volume Units (VU) Meter Virtual volume level transmitted from the MCD 5000 Deskset to the radio. This icon cleared after activity history window is closed. VU Meter Virtual volume level received by the MCD 5000 Deskset from the radio.20 MCD 5000 Deskset Icons and Indications The MCD 5000 Deskset displays icons. 3. Figure 20: Quit Button PIN Window 3. Emergency Alarm was initiated from MCD 5000 Deskset.20. MCD 5000 Deskset Packet Loss alert. MCD 5000 Deskset High Packet Loss alert MCD 5000 Deskset is currently performing a higher priority PTT/transmission. Current volume level of the headset connected to the MCD 5000 Deskset. higher priority PTT will occur on transmissions.20. 3. Emergency Alarm was initiated from a field radio. Another MCD 5000 Deskset is currently performing a higher priority PTT/transmission. MCD 5000 Deskset CPU critical alarm. The icon is displayed until the sending process of the page ends.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Icon Description Icon Description acknowledged by a MCD 5000 Deskset user. Supervisor mode enabled. Current volume level of the handset earpiece of the MCD 5000 Deskset.2 Activity Log Icons Table 8: MCD 5000 Deskset Activity Log Icons and Indications Ico n Description Ico n Description General Information Emergency Alarm initiated from a field radio was acknowledged by a MCD 5000 Deskset user Medium CPU load indication Emergency Alarm initiated from a field radio was cleared by a MCD 5000 Deskset user Emergency Alarm was initiated from MCD 5000 Deskset Radio connected to the MCD 5000 Deskset System Emergency Alarm initiated from the MCD 5000 Deskset was acknowledged by a MCD 5000 Deskset user MCD 5000 Deskset packet loss alert Emergency Alarm initiated from the MCD 5000 Deskset was cleared by a MCD 5000 Deskset user MCD 5000 Deskset high packet loss alert Emergency Alarm was initiated from a field radio 50 Send Feedback . Emergency Alarm initiated from a field radio is acknowledged by a MCD 5000 Deskset user. Medium CPU load indication. External paging encoder is currently connected. The Emulated Radio LCD display consists of the following parts: • MCD 5000 Deskset Soft-Keys • MCD 5000 Deskset Status Bar • MCD 5000 Deskset Activity Log • Emulated Radio LCD Display • Emulated Radio Buttons/Soft-Keys Figure 21: Emulated Radio Screen Send Feedback 51 . Radio operation is not available if no radio is connected to the MCD 5000 Deskset. Critical Event Message A warning message notifies a condition that might cause the MCD 5000 Deskset or system to stop operating or impair performance. Table 9: Type of Message Box Indications Icon Indication Icon Indication Warning Message A warning message notifies of a condition that might cause a problem in the future.3 Message Box Indications Message Box is small box with an icon that appears on a MCD 5000 Deskset screen during operation to warn or inform the user of an occurrence.20. The Emulated Radio Screen emulates the radio LCD display and buttons of the specific model of radio remotely controlled by the MCD 5000 Deskset.21 Deskset Emulated Radio Screen The Emulated Radio Screen automatically displays after the MCD 5000 Deskset is connected to a radio. 3. Information Message A message from the MCD 5000 Deskset or system that does not require an operator intervention. Question Message A message that notifies a condition that requests your confirmation.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. NOTICE: The Activity Log can be set to Show or Hide on the screen (see Local Settings on page 96). For MCD 5000 Deskset Status Bar description. When Activity Log includes more than three occurrence.1 Deskset Emulated Radio Soft-Keys The upper blue soft-keys are dedicated to manage the MCD 5000 Deskset when the MCD 5000 Deskset displays the Emulated Radio Screen.3 Deskset Activity Log for Emulated Radio The MCD 5000 Deskset Activity Log is identical to the MCD 5000 Deskset Activity Log displayed on the MCD 5000 Deskset Home Screen. 3. The last line of the Emulated Radio LCD display (above the Emulated Soft Keys) shows the Radio Resource name.2 Deskset Status Bar for Emulated Radio The MCD 5000 Deskset Status Bar is identical to the MCD 5000 Deskset Status Bar displayed on the MCD 5000 Deskset Home Screen. and location.22 Send Pages and Messages Pages are used to convey alarm or control messages to remote hardware. 2 or 3) is distinct from the other only by the generated alert tone transmitted on the receiving radio. 3.21. refer to Emulated Radio LCD Display on page 46. 3. More Use to view more available soft-keys. Each Alert softkey (1. Radio type. use the Menu Button toggle between these Emulated Radio Screens and the MCD 5000 Deskset Home Screen. a scroll bar shows on the left-hand side of the screen. For MCD 5000 Deskset Activity Log description. Alert 1 Use soft-key (also Alert 2 and Alert 2) to send an alert tone to all connected radios. refer to Status Bar Icons on page 49. The MCD 5000 Deskset soft-keys menu includes the following soft-keys: Disconnect Use to remove the connection between the MCD 5000 Deskset and the currently connected radio.6802987C94-G Chapter 3: MCD 5000 Deskset Operations NOTICE: When the MCD 5000 Deskset is connected to a radio.21.21.21. to 3. refer to Activity Log Icons on page 50.4 Emulated Radio LCD Display The lower part of the Emulated Radio LCD display shows information that appears on the radio display and Inbound PTT ID (or alias name of the radio). For Emulated Radio LCD Display description. Emer Use to view a list of all active emergency alarms (see Emergency Alarms). 3. 52 Send Feedback . WAV File With this format. KNOX box holds a building master key for fire departments in case of emergency. Free Format This paging format is a free composed format designed for specific requirements. using AFSK (Audio Frequency Shift Keying). The KNOX box is linked via radio to the fire department dispatch. The page bursts over the voice channel of the radio system. MDC-1200 includes the following inbound functions: • Radio Message • Radio Status • Call Alert — Short and Long Format • Voice Alert • Emergency Alarm • Emergency Call/PTT PTT ID of sender is shown.Multi Frequency) This paging format is used to control remote units through a radio or telephone systems by keypad generated tones. Pages and Messages can be sent in the following ways: Send Feedback 53 . Pages can be sent in the following methods: DTMF (Dual Tone . KNOX This paging format is used to control remote KNOX boxes or other KNOX equipment.6802987C94-G Chapter 3: MCD 5000 Deskset Operations For example. Paging formats vary in the following ways: • Number of the digits in a page • Number of tones that represents a digit • Tone frequencies • Duration of the tones • Inter-tone space Signaling messages are sent by the MDC-1200 protocol over a two-way Motorola radio. where the dispatcher can send a page to release the keys. they are added to MDC1200 message. MDC-1200 includes the following outbound functions: • Call Alert • Voice Alert • Radio Check • Radio Disable • Radio Enable • Remote Monitor • Status Request NOTICE: If IPDS MDC ID and MDC Group ID are configured in the Deskset Properties tab of the Gateway Unit Configuration window. up to 10 seconds of prerecorded WAV file with legacy paging tone formats can be sent. KNOX. Preconfigured Group of Pages Up to ten pages are sent in a single operation. • For DTMF/KNOX: Enter page data (up to 16 characters). Procedure: 1 From the top row of soft-keys of the emulated radio screen.1 Sending Manual Pages A manual page is an individual page that is created 'on the fly' by a dispatcher. connect the paging encoder to the port marked Logger at the bottom side of the MCD 5000 (see Bottom Side and Side Panel Features of the MCD 5000 Deskset on page 28). enter the ID number of the target user (use up to four hexadecimal characters). in DTMF. NOTICE: Some TRC radios may be required frequency selection. 3. NOTICE: An external paging encoder with pre-programmed pages can be connected to the MCD 5000. Manual paging is used to send messages through MDC-1200 tone signaling protocol. 4 Choose one of the following options: • For MDC1200: In the Enter ID number field. 5 Choose one of the following options: • For MDC1200: Use the navigation keys or Channel Up/Down to select the required function from the Function list. Press Next to select an available frequency. The following status indication may show in the Status column during the transmission process: 54 • In Progress • Sent Successfully • Send Failed • Retrying (MDC1200 only) • Invalid ID Send Feedback . If an encoder is used.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Preconfigured Individual Pages The content and format of each page is set using the MCD 5000 Configuration Tool.22. When and where to use: Manual paging can be used to compose and send pages in DTMF or KNOX signaling. Preconfiguration of each group is set using the MCD 5000 Configuration Tool. the icon is displayed until the sending process of the page ends. press Paging. When an external paging encoder is connected to the MCD 5000. Manual Paging A single page is created ‘on the fly’ by the dispatcher directly from the MCD 5000 or a paging encoder connected by wire to the MCD 5000. 6 Press Send to send the selected function on the selected frequency. • For DTMF/KNOX: Use the navigation keys or Channel Up/Down to select the required format from the Function list. or MDC-1200 Messages. In such case. 2 Press Manual 3 Press DTMF. KNOX or MDC. Predefined individual pages are created and edited by the Configuration Tool (CT).2 Predefined Individual or Group Pages Predefined individual page A predefined individual page is a single page that contains a unique paging information and format. Each predefined individual page is identified by an alias. Figure 22: Send Individual Pages in DTMF/KNOX or MCD 1200 Messages 3. A predefined individual page can be sent over a specific radio or all radio resources.22. Send Feedback 55 .6802987C94-G Chapter 3: MCD 5000 Deskset Operations NOTICE: Some MDC1200 messages reply by sending an acknowledgment. The status of all other pages waiting to be sent displays Failed.1 Sending Predefined Individual or Group Pages Procedure: 1 From the top row of soft-keys of the emulated radio screen. press Resend.22. The following status indication may show in the Status column during the transmission process: • In Progress • Sent Successfully • Send Failed • Retrying • Invalid ID • Waiting NOTICE: The process of sending pages can be aborted by pressing Abort. Repeat this step to include up to 10 individual pages/ groups. 3 Use the navigation keys or Channel Up/Down to highlight an individual page or a group from the Page Alias list and press Select. The predefined group page can be sent over specific radio or all radio resources. 56 Send Feedback .6802987C94-G Chapter 3: MCD 5000 Deskset Operations Predefined group page A predefined group page is a set of up to ten predefined individual pages sent sequentially. Predefined individual pages are created and edited by the Configuration Tool (CT). Each predefined group page is identified by an alias. In such case. 4 Press and release Send. To resume after failed operation. Pressing Back allows editing of the list of pages and send a modified list. In such case. 2 Press Predefined. only pages with Failed status will be sent. press Paging. the currently processed page completes and transmission stops.2. . The following types of predefined pages are supported: • DTMF Signaling • KNOX Signaling • Free Format • WAV File Format 3. 6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 23: Sending Predefined Individual or Group Pages 3. Some soft-keys presses are followed by a safety notification that requires confirmation to assure that the page was intentionally sent.3 Using Single Soft-Keys to Send a Page Prerequisites: Up to 18 soft-keys of the MCD 5000 can be preset by the configuration tool to send predefined individual page.22. Send Feedback 57 . LS+ Emulated Radio Screen • APX 7500 Consolette Emulated Radio Screen • Tone Remote Control (TRC) Emulated Radio Screen • TETRA Emulated Radio Screen Refer to the specific radio type user documentation for specific instructions about all buttons and associated LCD display operations. The following figures identify the physical location and cross-reference of the radio buttons to the MCD 5000 Deskset buttons by button letter: • ASTRO Consolette W9 Emulated Radio Screen • MCS2000 III Emulated Radio Screen • CDM 1550. the MCD 5000 Deskset copies.23 Emulated Radio Buttons and Soft-Keys The MCD 5000 Deskset soft-keys and buttons are cross-referenced with each of the radio set of indicators and buttons by physical location. Send an Alarm Page? screen is displayed. Press More to display more soft-keys. 58 Send Feedback .6802987C94-G Chapter 3: MCD 5000 Deskset Operations Procedure: 1 From the top row of soft-keys of the emulated radio screen. press one of the soft-keys. LS. 2 Press Yes to confirm sending a page. that whatever function that a particular radio button has been programmed to perform. Status is detailed in activity log or indicated as shown: • Message Alarm Sent Successfully • Message Alarm Send Failed 3. This means. 1 ASTRO Consolette W9 Emulated Radio Screen Figure 24: ASTRO Consolette W9 Emulated Radio Screen Send Feedback 59 .23.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. 2 MCS2000 III Emulated Radio Screen Figure 25: MCS2000 III Emulated Radio Screen 60 Send Feedback .6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3.23. LS+ Emulated Radio Screen Figure 26: CDM 1550. LS+ Emulated Radio Screen Send Feedback 61 . LS.23.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3.3 CDM 1550. LS. the Deskset user is required to reconnect to the radio.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. 62 Send Feedback .23.4 APX 7500 Consolette Emulated Radio Screen Figure 27: APX 7500 Consolette Emulated Radio Screen NOTICE: After programming the KPM buttons of the radio by the Customer Programming Software (CPS). Pressing TMS and thenCOMP and NEW buttons on APX 7500 Consolette or MCD 5000 Deskset sets Text Message Mode. screen. Spanish.5 Tone Remote Control (TRC) Emulated Screen The TRC Search list Screen allows selecting a frequency on TRC radio. The Emulated Radio Screen is displayed and selected frequency set.5. Only frequencies with access permissions can be used and displayed. 5 Use the Page UP/Down buttons to move between pages. 3 Press Search List to view all the available frequencies of TRC or. MCD 5000 Deskset is able to display characters for the English. 4 Use the Navigation Keys to select a frequency from the list. Figure 28: TRC Emulated Screen 3. Procedure: 1 From the Emulated Radio Screen. The operation of the Function Keys.23. Wild Cards. 2 Press Back to return to Emulated Radio Screen.1 Selecting TRC Frequency The TRC Search list Screen allows selecting a frequency on TRC radio. When and where to use: Use to view a list of available frequencies on the TRC Radio. Portuguese and French languages. Coded/ Clear.23.1 Text Message (TMS) Mode The MCD 5000 Deskset connected to an APX 7500 Consolette is capable of displaying text messages received by the APX 7500 Consolette.23. press Radio Func. 6 Press Back to return to Radio Func. Repeater.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. and Freq Select. at the bottom of the TRC emulated screen is pre-configured in Configuration Tool. 3. 7 Press Select. Only frequencies with access permissions can be used and displayed. Send Feedback 63 . The available Function Keys may include: Monitor.4. type the number of the frequency channel on the keypad of your device. The TRC search list is sorted by the Frequency in a descending numeric order. The TRC Search list is sorted by the Frequency in a descending numeric order. Groups can be set in the same way as in direct mode.5 dBm to prevent a loopback condition. dial a number of the portable radio using the MCD 5000 Deskset keypad and press PTT.duplex outgoing calls are supported by the MCD 5000 Deskset in trunked mode. 3. Radio Reset Enables the connected user to reset TETRA mobile radio remotely. This operation can be disabled for the dispatcher user type using the ACP/CT applications. • It is recommended to start talking ONLY when red LED is on.23. dial a number of the portable radio using the MCD 5000 Deskset keypad and press the dial button. • In a 4W full Duplex configuration. For user types refer to MCD 5000 System with OMC Installation and Configuration Guide or MCD 5000 System without OMC Installation and Configuration Guide. • Simultaneous incoming voice from parallel console and TRC radio may have the following effects: - The IPDS user can hear a small voice interruption (hole).2 Parallel Console in MCD 5000 – System Usage Recommendations and Expected Behavior Consider the following recommendations when using the parallel console functionality in MCD 5000 Deskset System. - A failure to detect function tone may occur. Once a call was established. • IPDS TX Monitor feature affects only MCD 5000 System dispatchers. failures do not normally occur. then RX volume from internal speaker is reduced to 19. TMO/DMO switch Group calls and Private full.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. Update phone book Enables sharing the phone book contents of the Tetra Radio. press Private. The interruption happens as soon as the console user releases the PTT button.23. if the IPDS user presses PTT button during RX and starts transmitting. For more details see Updating TETRA Phone Book on the TETRA Radio on page 67. Private full-duplex outgoing call To perform a private full-duplex call. For High Level Guard Tone and Low Level Guard Tone. To end a call. press End Call or hook the handset.5. 64 Send Feedback . press Private. the audio is full duplex and there is no need to use the PTT button.6 TETRA Emulated Radio Screen The following TETRA radio (MTM800E and MTM5400) functions are supported by the Emulated Radio Screen of the TETRA Radio: Private half-duplex outgoing call: To perform a private half-duplex call. Send Feedback 65 .6.23. Only groups with access permissions can be used and displayed. The list selection automatically selects a group by inserted prefix. 3 To search a group. which is displayed also on this screen. 2 Press Back to return to Emulated Radio Screen.1 Selecting a Group on the TETRA Radio The TETRA Find Group screen allows to set a group on connected TETRA radio to make and receive group calls. press Find and enter a prefix of the group name.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 29: TETRA Emulated Radio Screen You can select the current group: • from the phonebook • using left. Each group belongs to a folder. Procedure: 1 From the Emulated Radio Screen. press Find Group to view all the available groups. right. press the OK button of the Navigation Keys or press Select. and up navigation keys and pressing OK.Use Backspace to correct typing errors of a group name. To select a group. down. 3. screen. 4 Use the Navigation Keys to select a folder from the list.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 4 Use the Navigation Keys to select a group from the list.Use Backspace to correct typing errors of a folder name. press Find and enter a prefix of the folder name. 6 Press Back to return to Radio Func. 5 Use the Page UP/Down buttons to move between pages. 3 To search a folder. The Emulated Radio Screen is displayed and selected group set on radio. Figure 30: TETRA Radio Find Group Screen 3. 2 Press Back to return to Emulated Radio Screen. To select a folder. Only folders with access permissions can be displayed. press the OK button of the Navigation Keys or press Select. press Find Folder to view all the available folders. Procedure: 1 From the Emulated Radio Screen.23.2 Selecting a Folder on the TETRA Radio The TETRA Find Folder Screen selects a folder and then show all the groups that are available in this folder. 6 Press Select. Figure 31: TETRA Radio Find Folder Screen 66 Send Feedback . 5 Use the Page UP/Down buttons to move between pages. The Find Folder window is displayed.6. The list selection automatically selects a folder by inserted prefix. 7 Press Select. 6. The list selection automatically selects a group by inserted prefix. press Radio Func. refer to MCD 5000 System with OMC Installation and Configuration Guide or MCD 5000 System Without OMC Installation and Configuration Guide. Send Feedback 67 . For user types. Procedure: 1 From the Emulated Radio Screen. To select a group. press Find and enter a prefix of the group name.6.23. Folders. 2 Press Back to return to the Find Folder window. Talkgroups. 6 Press Select.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. The Emulated Radio Screen is displayed and the selected group is set on the radio.3 Selecting a Group from Find Folder Screen on the TETRA Radio The TETRA Find Group screen selects and sets a group on a connected TETRA radio to make and receive group calls. All the groups that are displayed on that screen.Use Backspace to correct typing errors of a group name. 4 Use the Navigation Keys to select a folder from the list. When and where to use: When TETRA Radio is connected to an RGU. 3 To search a group. Procedure: 1 From the Find Folder window. and Contacts from the radio can be updated onto the RGU and all MCD 5000 Desksets connected to this radio. NOTICE: The Update Tetra Phone Book operation can be disabled for the dispatcher user type using the ACP/CT application. Only groups with access permissions can be used and displayed. 5 Use the Page UP/Down buttons to move between pages. press the OK button of the Navigation Keys or press Select. belong to a specific folder that has been chosen in a previous Find Folder screen. press Select on a specific folder name to view all the groups in the selected folder. Figure 32: TETRA Radio Finding a Group Through the Find Folder Screen 3.23.4 Updating TETRA Phone Book on the TETRA Radio The Update TETRA Phone Book screen enables to share the phone book contents of the TETRA Radio. This function is useful for Deskset users who dial certain groups on a regular basis. Figure 33: TETRA Radio Update Phone Book Screen 3. Procedure: 1 From the Emulated Radio Screen. press Store The background color of the Store key is changed from blue to yellow.23. Prerequisites: The user stores numbers in the Deskset memory for future use. followed by one-digit number which the user assigns to each number.6. 68 Send Feedback . The update TETRA phone book window is opened and the user receives a notification about the state of the phone book (update in progress. The Store button changes its color back to blue.5 Storing a Group Number in a Speed Dial List on the TETRA Radio Speed dial is a function allowing the user to call groups that are used by the system by pressing a key. Talkgroups. When and where to use: The Deskset supports two separated speed dial lists for Trunked Mode Operation (TMO) and Direct Mode Operation (DMO). finished successfully or error while updating). The speed dial numbers are accessed by pressing a pre-determined key on the Deskset. 2 Press the number on the keypad (0-9). Folders. and Contacts from the TETRA Radio are loaded to the RGU and all MCD 5000 Desksets connected to this radio. and the number that is pressed by the user became the speed dial to the current talkgroup.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 2 Press Update PhB. 6.23. press Dial. 2 Press DMO or TMO to display a speed dial list. The background color of the Dial key is changed from blue to yellow. 2 Press the number on the keypad (0-9).7 Removing an Entry from a Speed Dial List on the TETRA Radio Procedure: 1 From the Emulated Radio Screen.23. D. The background color of the Dial key changes back to blue.6 Dialing a Group from a Speed Dial List on the TETRA Radio Procedure: 1 From the Emulated Radio Screen. and the corresponding speed dial list is displayed. press Sp. and the talkgroup name is displayed on the screen.6. 3 Use the navigation keys or Channel Up/Down to navigate through the speed dial list and select a number. List. Send Feedback 69 . Figure 35: Dialing a Group from Speed Dial List of TETRA Radio 3.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 34: Storing a Group Number in Speed Dial List TETRA Radio Screen 3. The background color of the TMO or DMO key changes to yellow. 5 Press Close to return to the MCD 5000 Deskset Home Screen.6. Pre-configured status indications are displayed by alias names. ISSI number is displayed). Otherwise.8.8 Received Statuses and SDS Messages on TETRA Radio The received Status/Short Data Service (SDS) Message screen displays incoming statuses and SDS messages. NOTICE: Status indications can be pre-configured through the Configuration Tool (CT).6. Other status indications are displayed by their number code. 70 Send Feedback .23. The screen displays the last received 25 statuses and SDS messages.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 4 Press Remove to delete the number. Figure 36: Removing a Group From Speed Dial List of TETRA Radio 3.23. press Received. The Statuses and SDS Messages screen contains the following fields: • Date of the receiving the Statuses and SDS Messages • Message content • Sender contact information (alias name is only shown if the contact exists in the contact list.1 Displaying a List of Statuses and SDS Messages on TETRA Radio Procedure: 1 From the Emulated Radio Screen. The Statuses/SDS Messages screen displays. 3. 4 Press All to display all received messages (SDS and statuses). To view a message. A list of last 25 SDS messages is displayed.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 2 Use the navigation keys or Channel Up/Down to highlight the status or message line. press View. press View (enabled only in Messages and All). To view the message. A list of last 50 messages (SDS and statuses) is displayed. Figure 37: Statuses/SDS Messages Screens of TETRA Radio Send Feedback 71 . 3 Choose one of the following: • Press Statuses to display a list of received status indications. 5 Press Back to return to the MCD 5000 Deskset Home screen. • Press Messages to display a list of received messages. press Send. Failed or Succeeded indication is displayed.23.9 Send Statuses and SDS Messages on TETRA Radio The Send Statuses/SDS Messages screen sends predefined statuses and SDS messages to a current talkgroup or other talkgroups.6.9. a contact from a contacts list or a specific dial number that the user enters. 4 Press Send to TG for sending the selected message/status to the current talkgroup. • Press Messages to display a list of predefined messages.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3.1 Sending Predefined Statuses and SDS Messages to Current Talk Group from TETRA Radio Procedure: 1 From the Emulated Radio Screen. 3.6. NOTICE: Status indications can be pre-configured through the Configuration Tool (CT). NOTICE: Status can also be sent to talkgroup by pressing the PTT button instead of the Send to TG button 72 Send Feedback .23. 3 Use the navigation keys or Channel Up/Down to select a status or message line. 2 Select one of the following: • Press Statuses to display a list of predefined statuses. The send statuses/messages screen is displayed. • Press Messages for a list of predefined messages.6. press Send.23. Send Feedback 73 . 2 Use the navigation keys or Channel Up/Down to highlight a status or message line.9.2 Sending Predefined Statuses and SDS Messages to Any Talkgroup from TETRA Radio Procedure: 1 From the emulated radio screen. 3 Select one of the following: • Press Statuses to display a list of predefined statuses. The send statuses/messages screen is displayed.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 38: Send Statuses and SDS Messages to Current Talkgroup from TETRA Radio 3. 8 Press Send or press the PTT button to send the selected message/status Failed or Sent successfully indication is displayed in the message/status line.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 4 Press Groups for selecting any group to send a message/status. 7 Use the navigation keys or Channel Up/Down to highlight the message/status line. 5 Press Find and use the abc entry field to search for a talkgroup. The list of talkgroups screen is closed and the number of the talkgroup appears in the Enter Number entry field. 74 Send Feedback . 6 Press Select to select a talkgroup. A list of groups is displayed. 6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 39: Send Predefined Statuses and SDS Messages to Any Talkgroup from TETRA Radio Send Feedback 75 . 4 Press Find and use the abc entry field to search for a Contact. 3 Select one of the following: • Press Statuses to display a list of predefined statuses.3 Sending Predefined Statuses and SDS Messages to a Contact from TETRA Radio Procedure: 1 From the emulated radio screen. Failed or Sent successfully indication is displayed in the message/status line. 2 Use the navigation keys or Channel Up/Down to highlight a status or message line. • Press Messages for a list of predefined messages.9. 6 Press Select to select a Contact. 8 Press Send or press the PTT button to send the selected message/ status. 76 Send Feedback . The screen of contacts is closed and the number of the contact appears in the Enter Number entry field 7 Use the navigation keys or Channel Up/Down to highlight the message/status line.23.6. press Send. 5 Use the navigation keys or Channel Up/Down to highlight a Contact line.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. The send statuses/messages screen is displayed. 6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 40: Send Predefined Statuses and SDS Messages to a Contact from TETRA Radio Send Feedback 77 . Press Send to Enter Num.9. press Send. 78 Send Feedback .6. 4 NOTICE: A message/status can also be sent to a talk group by pressing the PTT button instead of the Enter Number button. enter a dial number to send a message/status.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. 2 Select one of the following: • Press Statuses to display a list of predefined statuses.23. Failed or Sent Successfully indication is displayed in the message/status line.4 Sending Predefined Statuses and SDS Messages to a Dialed Number from TETRA Radio Procedure: 1 From the Emulated Radio Screen. 6 Press Send or press the PTT button to send the selected message/ status. • Press Messages to display a list of predefined messages. The send statuses/messages screen is displayed. 5 In the Enter Number entry field. 3 Use the navigation keys or Channel Up/Down to select a status or message line. press one of the assigned status keys of a predefined status indication.23. There is indication if the status sent or failed to send.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 41: Send Predefined Statuses and SDS Messages to a Dialed Number from TETRA Radio 3.9.6.5 Using Assigned Status Keys to Send Status from TETRA Radio Assigned status keys can be used for sending predefined statuses to ISSI network numbers. Procedure: From the emulated radio screen. Send Feedback 79 . 6 Scan List Feature The TETRA Scan Lists screen allows you to select and set a list on a connected TETRA radio.6. All the groups that belong to that list are attached.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. Procedure: 1 Select a scan list you want to attach by pressing the navigation keys.9. When the scan feature is turned on.7 Attaching Scan Lists on the Radio Follow this procedure to view a list of available scan lists on TETRA radio. 2 Press the Attach button. the scan icon appears in the TETRA mimic area.23. Figure 42: Scan Icon Location 3. 80 Send Feedback .9.6.23. press the Back button. it indicates that the System.8 Viewing Groups of Scan Lists Procedure: 1 Select a scan list to view by pressing the navigation keys.24 MCD 5000 Deskset Emulated Radio Icons The emulated radio screens display icons to help determine the radio state.6.23.1 MCS2000 III Radio Emulated Screen Icons Table 10: Icons Shown on the Emulated screen of MCS2000 III Radio Description Icon Monitored Channel The selected channel is being monitored (conventional operation only). or All Group Scan feature has been activated.24. PassPort Scan.9. 3. 4 Optional: To exit. Table continued… Send Feedback 81 . 3.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 43: Scan Lists Window The Emulated radio screen appears and the selected list is attached. 3 Browse the groups by pressing the navigation keys. Scan When the green LED is blinking. 3. Speaker Off (Low Audio) Indicates that the audio sounds through the earpiece. 2 Press the View button. Flashing icon indicates call attempt in progress. Advanced Secure menu (End-to-End Encryption) Incoming Call/Page (PassPort Selective Call/Call Alert) A Selective Call or Call Alert has been transmitted or received.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Icon Description When the green LED is off. it indicates that prioritized Auto Group Scan has been activated. Telephone Interconnect Talkaround (Direct Mode) The radio is not transmitting through a repeater (Conventional operation only). while a solid icon indicates that the call has been established (PassPort operation only). LS+ Radios Emulated Screen Icons Table 11: Icons Shown on the Emulated Screen CDM 1550. Priority 2 Scan (• steady) When the green LED is on. List View/Programming This icon is shown when viewing a scan list or in programming mode 3. Table continued… 82 Send Feedback . Transmit Power Low Transmit Power High Monitored Channel The selected channel is being monitored (conventional operation only). this feature improves audio quality. Priority 1 Scan (• flashing) Indicates activity on a Priority 1 talkgroup or channel during System Scan. Emergency An Emergency Siren is being sounded or an Emergency Alarm is being sent. X-Pand The X-Pand feature is activated. LS. the stronger the signal received by your radio. it indicates activity on a priority 2 talkgroup or channel during System Scan. LS+ Radio Description Icon Signal Strength The more bars.2 CDM 1550. When in the narrow band. PassPort Zone A PassPort zone has been selected. When the green LED is off. it indicates that non-prioritized Auto Group Scan has been activated.24. LS. Phone Phone mode is selected. and state of this line does not fit to a Coded/Clear output state.4 TRC Radio Emulated Screen Icons Table 12: Icons Shown on the TRC Radio Emulated Radio Screen Description Icon Monitor Repeater Wildcard 1. it indicates that prioritized Auto Group Scan has been activated. When the green LED is off. or All Group Scan feature has been activated. 3. it indicates activity on a priority 2 talkgroup or channel during System Scan. When the green LED is off. Scan When the green LED is blinking.24. Priority 2 Scan (• steady) When the green LED is on. it indicates that non-prioritized Auto Group Scan has been activated. Programming Mode A Program list is being edited. 2 Encryption cross mode This icon is displayed if the VIP Input line of the TRC radio is configured to "Encryption Status". Talkaround (Direct Mode) The radio is not transmitting through a repeater (Conventional operation only). Coded/Clear Parallel Connection Receiver only Send Feedback 83 . Priority 1 Scan (• flashing) Indicates activity on a Priority 1 talkgroup or channel during System Scan. PassPort Scan. it indicates that the System.6802987C94-G Chapter 3: MCD 5000 Deskset Operations Icon Description Speaker Off (Low Audio) Indicates that the audio sounds through the earpiece. Emergency An Emergency Siren is being sounded or an Emergency Alarm is being sent out. c To search a radio.24. perform the following actions: a From the MCD 5000 Deskset Home Screen. e Press Connect. perform one of the following actions: If… Then… If you want to connect the MCD 5000 Deskset to a radio. Only radios with access permissions can be used. The radio list is sorted by the Resource Name (Radio name) in an ascending alphabetical order.5 TETRA Radio Emulated Screen Icons Table 13: Icons Shown on the TETRA Radio Emulated Radio Screen Icon Description RSSI (Signal level at TMO) DMO . NOTICE: The Radio Resources Screen is displayed. press Find and enter a prefix of the radio name. Procedure: 1 On the MCD 5000 Deskset radio.only one dispatcher allowed to connect SDS received 3. b Press Recent to view the recently used radios or All to view all radio resources. d Use the Navigation Keys to select a radio from the list. The list selection automatically selects radio by inserted prefix.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. Encryption Only outgoing calls are encrypted. To connect the selected radio. press Connect.direct mode Only group calls can be performed in direct mode. Scanning Emergency Full-duplex call Half-duplex call Private port configured . press the OK button of the Navigation Keys or press Connect. If your MCD 5000 Deskset is already connected to a radio.25 Connecting and Disconnecting the MCD 5000 Deskset from a Radio The Radio Resources Screen allows to select and interface to a radio to create a talkpath. the currently connected radio automatically disconnects. 84 Send Feedback . “C” soft-key on the MCD 5000 Deskset. 3. by default. perform the following actions: a From the Emulated Radio Screen. press one of the following items: • Transmit PTT Pedal of the Footswitch. the audio activity of all MCD Send Feedback 85 . “A” soft-key on the MCD 5000 Deskset. • Transmit PTT Pedal of the Desk Paddle Microphone. When the MCD 5000 Deskset is connected to a radio. NOTICE: The MCD Deskset Home Screen displays.27 Monitor All MCD 5000 Deskset Audio Activity A MCD 5000 Deskset can monitor the audio activity of all other MCD 5000 Desksets sharing the same radio. the Monitor Button should be configured as mentioned in Emulated Radio Screen MCS2000 III Emulated Radio Screen / ASTRO Consolette (W9).6802987C94-G Chapter 3: MCD 5000 Deskset Operations If… Then… NOTICE: The Emulated Radio Screen is displayed. if the handset is off-hook. LS. When the Monitor Button is pressed and a tone is heard. • “O” Key on the MCD 5000 Deskset. press Disconnect. CDM 1550. audio is heard in the handset earpiece. 2 Any radio communication audio on the channel is heard on the internal speaker. the frequency is used by other radio operators. 3. 3 To turn the monitor off. • Handset PTT Button of the MCD 5000 Deskset • Transmit Button of the MCD 5000 Deskset • PTT Button of the Headset Base of the Headset 3.1 Listening to the Radio Channel Activity Procedure: 1 Press the Monitor Pedal on Footswitch or Monitor Pedal of the Desk Paddle Microphone.26 Monitor Radio Audio Channel Activity In some conventional radios. NOTICE: Radio channel monitoring only applies to conventional radio systems not trunking radio systems. LS+.26. the radio channel can be monitored to verify that the transmission does not interrupt a radio communication between other radios sharing the radio channel. Return to the MCD 5000 Deskset Home Screen by pressing Exit. conversation initiated by other radios sharing the same channel is automatically heard. To use Monitor Button on Footswitch or Desk Paddle Microphone. Alternately. If the headset is used. f If you want to disconnect the MCD 5000 Deskset from a radio. audio is heard in the headset earpiece. When the Monitor Button is pressed. Only one radio channel can be monitored at a time. 6802987C94-G Chapter 3: MCD 5000 Deskset Operations 5000 Desksets is monitored and the MCD 5000 Deskset user listen to audio conversation from all MCD 5000 Desksets. Figure 44: View Users Connected to the Same Radio 3. look at the Busy LED (yellow LED). a parallel MCD 5000 Deskset is being used and MCD 5000 Deskset cannot transmit until the Busy LED is off. After pressing the PTT button.29 Initiate or Answer a Radio Channel Transmission The MCD 5000 Deskset is always in receive mode unless the PTT. voice TX and RX are routed via the headset. The MCD 5000 Deskset can be connected to a radio configured for a conventional or trunked radio system. A trunked system selects a free radio channel automatically and notifies with an audible grant tone when a free radio channel is found. When the handset is on-hook. Transmit or Base Intercom button is pressed. When the headset connected do MCD 5000 Deskset.27.28 Viewing Users Connected to the Same Radio Procedure: 1 From the Emulated Radio Screen. If the Busy LED is on. A conventional system uses discrete frequencies. 3. 3 Press Close to return to the Emulated Radio Screen. The User can mute or listen to audio activity of all connected MCD 5000 Desksets.1 Muting or Listening to Audio Activity of All Connected MCD 5000 Desksets Procedure: Toggle the TX Monitor soft-key on the Emulated Radio Screen. 3. 2 Press Refresh to refresh the list of users connected to the resource. be sure to wait for the grant tone from the radio system before beginning to speak. When the Speaker Button illuminates green when the internal speaker is on. To hear voice through the internal speaker together with the handset or headset. To visually verify that radio channel transmission can be initiated or answered. if the handset is lift (off-hook) the audio is heard via the handset earpiece and the voice is transmitted via handset microphone. Alternately. press R Callers. use the Speaker Button. the MCD 5000 Deskset continuously routes all radio communication and intercom audio to the internal speaker. 86 Send Feedback . 6802987C94-G Chapter 3: MCD 5000 Deskset Operations Use one of the following methods to initiate radio channel transmission or hear an incoming call: 3. 3. The Transmit LED turns on while the button is pushed. Send Feedback 87 . 2 Press and hold the PTT Button in the middle of the handset. Procedure: 1 Lift the handset (off-hook).3 Responding With MCD 5000 Transmit Button Method 3: Respond with MCD 5000 Deskset Transmit Button Procedure: 1 Ensure the handset is on-hook (in the Handset Rest). 3.. The Transmit LED turns off when the button is released. 4 Speak into the mouthpiece. The Transmit LED turns on while the button 3 Speak in the direction of the internal microphone (at the bottom center of the MCD 5000 Deskset). The Speaker LED turns off. 3 Speak into the mouthpiece. press the Speaker Button again.29. 2 Press and hold the Transmit Button is pushed.. The Speaker LED turns on. press the Speaker Button once. The Transmit LED turns off when the button is released.29. 4 Release the Transmit Button to listen to a response on the internal speaker. The Transmit LED turns off when the button is released. . 4 Release the PTT Button to end transmission.29. 6 To disable the internal speaker with the handset off-hook. 2 To enable the internal speaker with the handset off-hook. Procedure: 1 Lift the handset (off-hook). 5 Release the PTT Button to end transmission and allow audio from the internal speaker. 3 Press and hold the PTT Button in the middle of the handset.1 Responding to a Call with the Handset Method 1: Respond with the handset.2 Responding With the Handset Transmit and the Internal Speaker Receive Method 2: Respond with the handset transmit and the internal speaker receive. The Transmit LED turns on while the button is pushed. 4 Release the Transmit Button to listen to a response on the internal speaker. To visually verify that base intercom transmission can be initiated. 4 Release the Transmit Button to listen for a response on the internal speaker.29. The Transmit LED turns off when the button is released.30 Initiate or Answer a Base Intercom Transmission Use the base intercom to communicate between MCD 5000 Desksets connected to the same radio in the system without transmitting over the radio channels. Base intercom transmission can be performed from your MCD 5000 Deskset only when the Base Intercom LED is off. The Transmit LED turns off when the button is released. To visually verify that radio channel transmission can be initiated or answered. look at the Busy LED (yellow LED). look at the Busy LED and the Base Intercom Button. Procedure: 1 Ensure that the handset is on-hook (in the Handset Rest). If the Busy LED is on. 3 Release the PTT Button to end transmission.Ensure that the handset is on-hook (in the Handset Rest).5 Responding to a Call when Using a Headset Method 5: Respond when using a headset. Procedure: 1 Press and hold the PTT Button Headset Base of the handset. If the Base Intercom LED inside the Base Intercom Button illuminates red. a parallel MCD 5000 Deskset is using base intercom transmission. 3. maintain a speaking distance of 18 inches from the Desk Paddle Microphone.4 Responding with the Deskset Paddle Microphone or Footswitch Method 4: Respond with the Deskset Paddle Microphone or Footswitch. a parallel MCD 5000 Deskset is transmitting and base intercom transmission cannot be performed until the Busy LED is off. The Transmit LED on the MCD 5000 Deskset turns off when the button is released. and before speaking. For the best transmit audio quality. 3 Speak in the direction of the Desk Paddle Microphone. 3. 88 Send Feedback .29. 2 Speak into the mouthpiece. The internal microphone is disconnected and the Transmit LED turns on while the button is pushed.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. IMPORTANT: Always allow a short delay after pressing the Transmit Button. The Transmit LED turns on while the button is pushed. a parallel MCD 5000 Deskset is being used and MCD 5000 Deskset cannot transmit until the Busy LED is off.. If the Busy LED is on. 2 Press and hold the Transmit Button on the Desk Paddle Microphone or footswitch. to allow time for the radio channel to be established. 2 Press and hold the Base Intercom Button . its Base Intercom Button lights yellow.30. Send Feedback 89 . The Base Intercom LED turns off when the button is released. the Base Intercom LED inside the Base Intercom Button lights yellow and the caller voice is heard. The Emergency Button allows an MCD 5000 Deskset user to send an Emergency Alert. 3 Speak in the direction of the internal microphone (located slightly under the Transmit Bottom of the MCD 5000 Deskset). 4 Release the Base Intercom Button to end transmitting and allow audio from the internal speaker.2 Responding to an Intercom Call When and where to use: When MCD 5000 Deskset receives voice via base intercom. maintain a speaking distance of 18 inches from the internal microphone. 3.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. 3. 2 Press and hold the Base Intercom Button and speak into the internal microphone NOTICE: Audio can only be received if the Base Intercom Button has been released.31 Outbound Emergency Alert The MCD 5000 Deskset is equipped with an Emergency Button (see the following figure). The Base Intercom LED inside the Base Intercom Button lights red while the button is pushed.30. For the best transmit audio quality.1 Initiating a Base Intercom Transmission Procedure: 1 Verify that the Busy LED and the Base Intercom LED are off. Procedure: 1 Upon an incoming base intercom transmission. 6802987C94-G Chapter 3: MCD 5000 Deskset Operations Figure 45: MCD 5000 Deskset Emergency Button The Emergency Button on the MCD 5000 Deskset can be provisioned to function in one of following ways: • Internal MCD 5000 Emergency • Mimic the O5 Emergency Button • No Operation The Emergency Button configuration is performed using the MCD 5000 Configuration Tool.31.1 Internal MCD 5000 Emergency When Emergency Button is set to Internal MCD 5000 Emergency. the Emergency Alert is sent to all parallel MCD 5000 Desksets connected to the same radio and is set until one of the MCD 5000 Deskset users acknowledges the alert. 90 Send Feedback . NOTICE: The Emergency Alert causes parallel MCD 5000 Desksets attached to the same radio to display a blinking alarm notification. 3. The Emergency Alarm state remains until the alarm is acknowledge by one of the parallel MCD 5000 Deskset users. Clearing the Emergency Alarm set all MCD 5000 Desksets back to normal operation. 31. the Emergency Button operation in the Configuration Tool (CT) should be configured to “Mimic the O5 Emergency Button”.3 No Operation on Emergency Button When No Operation is set to the Emergency Button. the resource name of the radio. Only an active MCD 5000 Deskset can receive the inbound emergency alarm.2. 3. 3. The inbound emergency alert message is displayed blinking on all MCD 5000 Desksets connected to the same radio.31. the button is not functional. or from a field radio. Outbound alarm cannot be set if a user is not properly logged-in. The Emergency display shows the name of the Deskset user and resource name of the Deskset that initiated the Alarm.2 Mimic Emergency Button – O5/TETRA Control Head The Mimic O5/TETRA Emergency feature is an outbound emergency alarm generated from an MCD 5000 Deskset to all field radios attached to the same talkgroup (TETRA) or to the same channel (APX7500 Consolette).1. connected to the same radio. and the MCD 5000 Deskset does not generate any Emergency alarm when the user presses the button.31.31. and a red cross icon in the main window.32 Inbound Emergency Alarm An inbound emergency alarm is an alarm that is generated either from a parallel MCD 5000 Deskset. Send Feedback 91 . An Emergency Alert icon is displayed on the status bar of the MCD 5000 Deskset. the display shows the ID or alias of the radio. 3. When an inbound emergency alarm is received. NOTICE: The MCD 5000 Deskset can send an Emergency Alarm only if connected to radio. Procedure: 1 Start the emergency alarm by pressing and holding the emergency button for two seconds.1 Generating an Outbound Emergency Alert Procedure: 1 Press the Emergency Button on the right-hand side of the MCD 5000 Deskset. NOTICE: To mimic O5 emergency button. 3. In cases where the emergency alarm is initiated by a radio. all MCD 5000 Desksets connected to the same radio display alarm indications and emit an alarm sound.1 Generating an Outbound Emergency Alarm Follow this procedure to generate an outbound emergency alarm when an APX 7500 Consolette/ TETRA is connected to the MCD 5000 Deskset. 2 Stop the emergency alarm by pressing and holding the emergency button for two seconds again.6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3. • Press Ignore to clear the alarm from the screen. The alarm remains active in the system and continues to be displayed on all MCD 5000 Desksets and radios on the field.1 Responding to an Inbound Emergency Alarm Procedure: Choose one of the following responses: • Press Ack to acknowledge the alarm and remove the alarm indication from the display of all MCD 5000 Deskset screens. Figure 46: Emergency Alarm Indications on MCD 5000 Display 3.32.33 Acknowledge Emergency Alarms NOTICE: This section does not apply to a MCD 5000 Deskset with an Emergency Button provisioned to mimic the APX 7500 Consolette radio emergency button.6802987C94-G Chapter 3: MCD 5000 Deskset Operations NOTICE: An MCD 5000 Deskset receives an Inbound Emergency Alarm regardless of the configuration of the Emergency Button described in Outbound Emergency Alert on page 89. 92 Send Feedback . The acknowledged message is spread to all attached MCD 5000 Desksets causing all MCD 5000 Desksets to change the display from alarm state to alarm acknowledge state. Figure 47: Inbound Emergency Alarm Message 3. The MCD 5000 Deskset returns to normal operation only after all alarms are cleared. to toggle to 2 Press and release Emer to display the Emergency Stack Screen.6802987C94-G Chapter 3: MCD 5000 Deskset Operations The acknowledge state remains until the alarm is cleared by one of the MCD 5000 Deskset users in order to return to normal operation. an Emergency alarm may also be received from a user pressing the Emergency Button on the Radio Control Head. press and release the Menu/Home Button to enter the Emulated Radio Screen. not by a MCD 5000 Deskset user.33.34 Clearing an Acknowledged Emergency Alarm Prerequisites: When connected to an APX 7500 Consolette. To access the Emergency Stack screen. All active Emergency Alarms are logged and can be viewed and managed from the Emergency Stack screen.1 Acknowledging an Emergency Alarm Procedure: 1 From the MCD 5000 Deskset Home Screen. 3 Use the Navigation Keys to highlight the Emergency ID line. The Emergency Stack contains up to 50 emergency-related events registered by the MCD 5000 Deskset such as Emergency Active. When multiple alarms are received from several field radios. This alarm can be cleared and acknowledged by the radio user only. 4 Press Clear. press Emer in the Emulated Radio Screen. 3. each alarm is treated as single alarm and the MCD 5000 Deskset user has to point out which alarm is acknowledged. 4 Press and release Ack. press the Menu/Home Button Emulated Radio Screen. Figure 48: Emergency Stack Screen 3. 3 Use the Navigation Keys to highlight the Emergency ID line. Emergency Acknowledge and Emergency Clear. The same is for alarm clearing. 2 Press Emer to display the Emergency Stack Screen. Procedure: 1 From the MCD 5000 Deskset Home Screen. Send Feedback 93 . changes to red indicating that the MCD 5000/ / MC 2500 The green Take-Over icon Deskset is in Take-Over mode. The MCD 5000 Deskset which toggled the Takeover softkey and have the highest priority displays a green Take-Over icon and all the others display the yellow icon .6802987C94-G Chapter 3: MCD 5000 Deskset Operations 3.35 Supervisor Take-Over Mode When several MCD 5000 and MC 2500 Desksets are connected to the same radio. 94 Send Feedback .35. press and release Takeover. The yellow supervisor icon is shown on all parallel MCD 5000 and/ or MC 2500 Desksets. indicating that Take-Over mode is on. only MCD 5000 / MC 2500 with green TakeOver icon can use the PTT. the higher prioritized user (the Take-Over user) can take control on a radio from a lower prioritized user by toggling the Takeover soft-key. 3. MC3000 and MC2500 Desksets.1 Obtaining Priority Access for PTT Procedure: 1 On the Emulated Radio Screen. 2 Press and release the PTT Button on the handset or the Transmit Button. All other Desksets are blocked even if the taking over Deskset is not using PTT. NOTICE: When the system includes MCD 5000. the TakeOver feature is supported only between MCD 5000 and MC 2500 Desksets. In Take-Over mode. and date including Date and Time formats shown on the MCD 5000 Deskset Home Screen. Procedure: 1 From the MCD 5000 Deskset Home Screen.6802987C94-G MCD 5000 Deskset Settings Chapter 4 MCD 5000 Deskset Settings The Settings menu is available from the MCD 5000 Deskset Home Screen and used to display and change the current MCD 5000 Deskset settings. 4 Use the left and right arrows of the Navigation Keys to set the Time Zone. Related Links Local Settings on page 96 Versions on page 99 Performance Screen Icons on page 98 Setting the Time and Date on page 95 Adjusting the Display on page 96 Viewing the VIP Deskset Screen on page 98 4. 2 Use the Navigation Keys to select Time and Date.1 Setting the Time and Date When and where to use: The Settings -Time and Date Screen is used to set the current time. 6 Press Apply to confirm your settings and return to the MCD 5000 Deskset Home Screen or use Cancel to cancel changes and return to the MCD 5000 Deskset Home Screen. and Time Format fields. Date Format. Figure 49: Time and Date Screen Send Feedback 95 . 5 Use the keypad to set time and date in the Time and Date fields. time zone. press Menu. 3 Use the up and down arrows of the Navigation Keys to move between entry fields. Press the OK button. All MCD 5000 Deskset screens and messages are in the selected language as loaded to the Deskset. 4. Loaded Language Choose the MCD 5000 Deskset language. 2 Use the Navigation Keys to select Display. Procedure: 1 From the MCD 5000 Deskset Home Screen. 2 Use the Navigation Keys to select Local. The exclamation mark icon indicates that a new version of the same language was loaded into the MCD 5000 Deskset. displayed on the MCD 5000 Deskset Home Screen. 96 Send Feedback .2 Adjusting the Display When and where to use: The Settings-Display Screen is used to the adjust brightness and contrast of the MCD 5000 Deskset screen. 5 Press Apply to confirm your settings and return to the MCD 5000 Deskset Home Screen or use Cancel to cancel changes and return to the MCD 5000 Deskset Home Screen. 4 Use the left and right arrows of the Navigation Keys to set Brightness and Contrast intensity or use Default to return all values to a factory setting. Press the OK button. 4. press Menu.3 Local Settings Autolock timeout The time after which the MCD 5000 Deskset automatically locks if no button or soft-key is pressed.6802987C94-G Chapter 4: MCD 5000 Deskset Settings 4. press Menu. 3 Use the up and down arrows of the Navigation Keys to move between the Brightness and Contrast sliders. Languages available are English and the second system language downloaded by system administrator. Turn off monitor The time after which the MCD 5000 Deskset LCD display automatically turns off.1 Setting Local MCD 5000 Deskset Performance Procedure: 1 From the MCD 5000 Deskset Home Screen. Press the OK button. The monitor does not turn off if: • MCD 5000 Deskset button or soft-key is pressed • Handset is lifted from the rest • Footswitch is used • Desktop Paddle Microphone is used • Inbound emergency is received • Rx audio is received Activity Log Show/hide the activity log area.3. User input is available only in English. Press the OK button. Figure 51: Performance Screen Send Feedback 97 . Turn off monitor and Activity Log or use Default to return all values to a factory setting. 6 Press Apply to confirm your settings and return to the MCD 5000 Deskset Home Screen. press Menu. Figure 50: Local Settings Screen 4. 4 Use the left and right arrows of the Navigation Keys to change settings.4 Viewing the Performance Screen When and where to use: The Performance Screen displays network statistics and system performance of the MCD 5000 Deskset.6802987C94-G Chapter 4: MCD 5000 Deskset Settings 3 Use the up and down arrows of the Navigation Keys to move between the entry fields. 2 Use the Navigation Keys to select Performance. 5 Use the left and right arrows of the Navigation Keys set Autolock timeout. 3 Press Close to return to the MCD 5000 Deskset Home Screen. Procedure: 1 From the MCD 5000 Deskset Home Screen. 6802987C94-G Chapter 4: MCD 5000 Deskset Settings 4.4. If DSP spikes appear often or does not pass.5 Viewing the VIP Deskset Screen When and where to use: The Vehicle Interface Port (VIP) Screen shows real-time status of all VIP input and output lines connected to the MCD 5000 Deskset or radios connected to the MCD 5000 Deskset System.An overloaded DSP can cause the MCD 5000 Deskset to slow down. Talk path Network Statistics— The statistics includes the following information: Round-trip Delay and Packet Loss for Connection. 3 Press Radio or Deskset soft-key to view the VIP status of radio or Deskset resources. Procedure: 1 From the MCD 5000 Deskset Home Screen. Press Deskset to view the status of the VIP lines of the MCD 5000 Deskset. press Menu.1 Performance Screen Icons Table 14: Type of Performance Screen Icons Ico n Description Packet loss . 4. your MCD 5000 Deskset requires service. Figure 52: VIP Deskset Screen — Deskset 98 Send Feedback . 2 Use the Navigation Keys to select VIP. CPU Utilization. DSP spikes happen rarely and pass quickly. Press the OK button. The VIP lines are set in the MCD 5000 Configuration Tool (CT).your transmission may not have received properly. DSP Usage . 4 Press Close to return to the MCD 5000 Deskset Home Screen. Press Radio to view the status of the VIP lines connected to a radio support by the MCD 5000 Deskset. 6802987C94-G Chapter 4: MCD 5000 Deskset Settings Figure 53: VIP Deskset Screen — Radio 4. External MAC MCD 5000 Deskset physical address of external LAN. App Date Date of last software update to the MCD 5000 Deskset application. DB Version Version of MCD 5000 Deskset Data Base. Send Feedback 99 . DSP Version The version number of the software embedded inside the Digital Signal Processor of the MCD 5000 Deskset. DSP Date Date of last DSP software update.6 Versions The Versions Screen displays the current versions of the following items: BSP Version Version of the Binary Space Partitioning. IP Address MCD 5000 Deskset internet protocol address. GUI Package Version Version of Graphical User Interface. GUI Date Date of last GUI Package change. Internal MAC MCD 5000 Deskset physical address of internal LAN. App Version MCD 5000 Deskset software application version. Internal LAN Indicates that a personal computer can be connected to LAN via the MCD 5000 Deskset. BSP Date Date of last BSP update. 1 Viewing the MCD 5000 Deskset Versions Procedure: 1 From the MCD 5000 Deskset Home Screen.6.6802987C94-G Chapter 4: MCD 5000 Deskset Settings Figure 54: Versions Screen 4. press Menu. 2 Use the Navigation Keys to select Versions. Press the OK button. 100 Send Feedback . 3 Press Close to return to the MCD 5000 Deskset Home Screen. or by pressing any button. The MCD 5000 Deskset screen appears dark under any circumstances You might have changed the MCD 5000 Deskset screen illumination on your MCD 5000 Deskset. When entering User Name and Password after MCD 5000 Deskset lock. The MCD 5000 Deskset was locked by other user. • If MCD 5000 Deskset is powered via LAN. To unlock the MCD 5000 Deskset. Use Settings to change the screen illumination. The soft-key that you want to use does not appear The soft-key is on the extension screen.6802987C94-G Troubleshooting the MCD 5000 Deskset Appendix A Troubleshooting the MCD 5000 Deskset This chapter provides information to help troubleshoot general MCD 5000 Deskset problems. contact the user who had locked the MCD 5000 Deskset or an administrator. check connections of PoE cable to network and MCD 5000 Deskset. For more information and maintenance. The MCD 5000 Deskset screen appears blank When not active. refer to your system administrator. the MCD 5000 Deskset screen goes into sleep mode after some time to save power.1 MCD 5000 Deskset Troubleshooting Use to identify a symptom and learn about possible causes and solutions. Press More to reveal additional soft-keys. the Invalid Login screen is displayed. Table 15: Troubleshooting Symptom Cause Solution MCD 5000 Deskset does not power up Power to the MCD 5000 Deskset is disconnected. • Check connection of Power Supply Unit to outlet. Table continued… Send Feedback 101 . Related Links MCD 5000 Deskset Troubleshooting on page 101 Field Replacement Kits for the MCD 5000 Deskset on page 104 A. • Check connection of Power Supply Unit to MCD 5000 Deskset. Wake the MCD 5000 Deskset screen by lifting the handset. • Check that the relevant radio is installed. Short duration for "Local settings" Go to “Settings” > “Local Settings window”. • The MCD 5000 Deskset is not connected to OMC Server nor connected to MCD 5000 CT application. The radio connected to your MCD 5000 Deskset is takenover by a supervisor. is dis- MCD 5000 Deskset hardware failure. the audio from the other user is not heard well. • Check that RGU is powered on and correctly configured" and "if APX 7500 Consolette. Go to "Audio settings" window and adjust "Volume". check that Consolette IP is correctly configured. After short duration. Check the settings of the “Auto lock” and “Turnoff monitor timeouts”. High Packet Loss alert is displayed. connected properly and turned on. the screen turns off or login window displays. is Temporary loss of data in the system. Contact your system administrator if this indication persists. Temporary high loss of data in the system. Time is not synchronized Cannot connect to radio When pressing Connect on a radio resource in the list. Table continued… 102 Send Feedback . When talking with another device. CPU failure icon played. Audio transmitted from MCD 5000 Deskset is not heard well by other user When talking with another device. No action is required.6802987C94-G Appendix A: Troubleshooting the MCD 5000 Deskset Symptom Cause Solution Cannot transmit A parallel MCD 5000 Deskset is using the radio connected to your MCD 5000 Deskset (red Transmit LED is on). Contact your system administrator if this problem persists. • Check MCD 5000 Deskset connection to network. a message box appears stating that time and date were not synchronized. Audio received from other users is not heard well. the audio is not heard well by the other user. Repeat your last transmission. then go to "Time and date settings" screen and configure manually. • Wait until the icon is removed from the screen to resume transmission. The MCD 5000 Home Screen is displayed and "Can’t connect to…No reply" message appears. • Wait until the red LED turns off to resume transmission. Packet Loss alert displayed. Contact your system administrator if this indication persists. Contact your system administrator if this indication persists. Go to "Audio settings" window and adjust "Microphone". Change according to your needs. When logging in to the MCD 5000 Deskset. 6802987C94-G Appendix A: Troubleshooting the MCD 5000 Deskset Symptom Cause Solution Screen items are not seen properly. Screen is too dark or too bright. Go to "Display settings" window and adjust brightness. After connecting to a radio, activity log is not seen on MCD 5000 Home Screen. After connecting to a radio resource, when switching to regular mode in main window the activity log in the middle of the window is empty. Go to "Local settings" window and change the "Activity Log" to "Show". When needed radio resource is not shown in permitted radio list after pressing Connect soft-key on the MCD 5000 Home Screen. Check that needed radio group is assigned to the logged in user. Press Update key in "Lock/ Logoff" screen. After selecting and sending pages, a new attempt to send a predefined or manual page results in failure notification. The system cannot send a new page before all previously selected pages are sent. Wait until all selected pages are sent and then send a new page. When CDM/W9/MCS2000 mobile radio is used, MCD 5000 does not display current radio channel. The data cable between the CDM/W9/MCS2000 mobile radio and the RGU was temporarily disconnected. Press any button on MCD 5000 Deskset to display the current radio channel. Cannot connect to CDM mobile radio. The CDM mobile radio was reset. RGU should be restarted or any button on MC 3000 connected in parallel to the RGU should be pressed. Wrong groups are displayed for TETRA radio. The Phone book was changed in the TETRA CPS application or another radio was connected. On the MCD 5000 Deskset, press Update Phb. Deskset shows Tetra Status as sent successfully in TMO mode, but recipients do not receive the status. TMO Tetra system does not support sending the status. Contact the Tetra Radio system administrator. Deskset Mode Soft Buttons, Radio Mode Soft Buttons, or Tetra buttons are in English while the current Deskset language is the second system language. The MCD 5000 Deskset system configuration in the second system language is not available or the second system language is not downloaded to the Deskset. Contact the system administrator to download the appropriate MCD 5000 Deskset system configuration to the Deskset. Programmable radio buttons are in English while current MCD 5000 Deskset language is the second system language. Radio buttons are not configured for the second system language. Contact the technician to configure the Programmable Radio Buttons of the radio resource. A part of the Soft menu button name, Soft radio button name, or Tetra button name does not appear on the MCD 5000 Deskset display. The name is too long for the selected font or spaces appear in the name. Contact your system administrator to edit button names in the MCD 5000 Deskset System Configuration and download it to the Desksets. Send Feedback 103 6802987C94-G Appendix A: Troubleshooting the MCD 5000 Deskset A.2 Field Replacement Kits for the MCD 5000 Deskset Table 16: Field Replacement Kits Part Number Description FHN7290 MCD 5000 Deskset - K-Style Handset (includes coiled cable) FHN7469 MCD 5000 Deskset / RGU Power Supply with USA Power Cord FHN6726 MCD 5000 Deskset / RGU Power Supply without Power Cord FKN8706 Power Cord for USA - MCD 5000 Deskset / RGU Power Supply FHN7470 MCD 5000 Headset Jack Box and Cable FKN8694 Cable - MCD 5000 Headset Jack Box 104 Send Feedback 6802987C94-G MCD 5000 Deskset Accessories Appendix B MCD 5000 Deskset Accessories The MCD 5000 Deskset can be utilized with accessories to support the following operating configurations: • Hands-free option 1: Uses a footswitch, headset, and Headset-Base without PTT (and internal speaker). • Hands-free option 2: Uses headset and Headset-Base with PTT (and internal speaker). Related Links MCD 5000 Deskset / RGU Power Supply Unit on page 105 Desktop Paddle Microphone on page 105 2–Pedal Footswitch on page 106 MCD 5000 Headset Jack Box on page 106 Headset Base with PTT Switch on page 107 MCD 5000 Deskset Accessories on page 107 MCD 5000 Deskset Supported Headset Models on page 108 B.1 MCD 5000 Deskset / RGU Power Supply Unit Provides power to the MCD 5000 Deskset / MCD 5000 RGU by converting from 96 – 262 VAC @ 48 – 62 HZ to 11.4-12.6 VDC (12 VDC NOM). DC output current: 2.0 Amp. DC cable length: 1.5 m (integral to power supply). Part number FHN7469 refers to MCD 5000 Deskset / RGU Power Supply with USA Power Cord and FHN6726 refers to MCD 5000 Deskset / RGU Power Supply without Power Cord. Figure 55: AC In-Line Adapter (USA power cord not shown) B.2 Desktop Paddle Microphone The desktop paddle microphone supports PTT buttons and Monitor. The recommended Desktop Paddle Microphone part number is RMN5068. The Desktop Paddle Microphone is hooked to the MCD 5000 Deskset. Send Feedback 105 the user voice is collected by Desktop Paddle Microphone while either pressing the MCD 5000 Deskset PTT or the footswitch PTT. metal housing with a seven-foot cable. One pedal is used for the general transmit feature while the other pedal is used for the monitor feature.4 MCD 5000 Headset Jack Box A headset may be used with the MCD 5000 Deskset to allow the MCD 5000 Deskset user to listen and receive audio on the selected radio channels and talk on any radio channels. B.6802987C94-G Appendix B: MCD 5000 Deskset Accessories Figure 56: Desktop Paddle Microphone NOTICE: Verify that the RMN5068 Desktop Paddle Microphone is “Hotmic/Intercom” option is activated. If activated. The footswitch provides two foot pedals in a rugged. The MCD 5000 Deskset supports one headset per MCD 5000 Deskset. The headset base is an amplifying unit which comes with or without PTT. A headset must be connected to the MCD 5000 Deskset through an FHN7470 .3 2–Pedal Footswitch Each MCD 5000 Deskset can support up to one footswitch.”. ‘Sticky PTT’ is an operation mode where the PTT button is pressed twice. The “DESKSET” connector is marked with a color matched with the Headset Jack Box connector of the FKN8694 . The headset assembly consists of two parts: a headset base and a headset. B. The headset base is hooked to a Headset Jack Box unit by two prong connectors and to the MCD 5000 Deskset by cable via “DESKSET” RJ-45 connector.MCD 5000 DESKSET TO HEADSET JACK BOX.“FRU: CABLE . once for originating the PTT session and second for releasing the PTT.” 106 Send Feedback . in the MCD 5000 Deskset System the PTT button has to be pressed otherwise the PTT released. Figure 57: Two Pedal Footswitch NOTICE: The MCD 5000 Deskset footswitch does not support a ‘Sticky PTT’ operation mode.“MCD 5000 Headset Jack Box. 5 Headset Base with PTT Switch The MDC 5000 Deskset enables connectivity to the headsets with PTT functionality. and selectable switch operation (momentary or locking modes). Recommended part numbers: RLN6098 (with 15” cable length) and RLN6099A (with 25” cable length). NOTICE: Handset is supplied with the MCD 5000 Deskset. Send Feedback 107 . 25” cable length. 15” cable length.6802987C94-G Appendix B: MCD 5000 Deskset Accessories Figure 58: Headset Jack Box RJ-45 View B. PJ-7 connector. RLN6098 Headset with PTT button and carbon type microphone amplifier. Figure 59: Headset Base with PTT Switch B.6 MCD 5000 Deskset Accessories Table 17: Accessories Part Number Accessory Type FHN7290 MCD 5000 Deskset .K-Style Handset (includes coiled cable) FHN7469 MCD 5000 Deskset / RGU Power Supply with USA Power Cord RMN5068 Desktop Paddle Microphone BLN6732 (2-pedal) Footswitch FHN7470 MCD 5000 Headset Jack Box and Cable RLN6099 Headset with PTT button and carbon type microphone amplifier. and selectable switch operation (momentary or locking modes). PJ-7 connector. 7 MCD 5000 Deskset Supported Headset Models Table 18: Field Replacement Kits Part Number Description RMN5077B SUPRAPLUS SINGLE MUFF HEADSET RMN5078B SUPRAPLUS NC SINGLE MUFF HEADSET RMN5079B SUPRAPLUS DUAL MUFF HEADSET RMN5080B SUPRAPLUS NC DUAL MUFF HEADSET 108 Send Feedback .6802987C94-G Appendix B: MCD 5000 Deskset Accessories B. USB 2.01 Vrms to 3.5W Max. USB 1.08 Vrms) Transmit Audio Output -40dBm to +12dBm (0. meeting 802.1 Deskset Specifications Table 19: Specifications Specification Details Dimensions Height: 4. Storage temperature: -40 °C to 80 °C (-40 °F to 176 °F) Humidity 5% to 95% @ +50 °C (122 °F).1 for MCD 5000 Deskset RGU. Powered via POE-PD.97 lb (1. UL Mark (for P.01 Vrms to 3. Frequency Response +/.0 for MCD 5000 Deskset Certified Standard Compliance Requirements CE Mark. UL. only) US federal government Environmentally Preferable Specification (EPP) Program Non-certified Standard Compliance Requirements CSA.8 to +13. C. Dispassion: 12.2VDC.35" (263 mm) Depth: 8. (+12 V nominal). FCC part 15 A Mark.27" (210 mm) Weight 3.08 Vrms) Crosstalk Between Audio Signals Less than -65 dBm @ 0 dBm transmit audio power Supported Radio Protocols RS-232 TTL. MOTOROLA W18 certification.6802987C94-G MCD 5000 Deskset Specifications Appendix C MCD 5000 Deskset Specifications This appendix contains a table depicting the MCD 5000 Deskset specifications.17" (106 mm) Width: 10. SB9600. 37 VDC to 57 VDC. CMM Table continued… Send Feedback 109 . Non-Condensing Power Input Input power: +10.8 Kg) Operating Temperature Range 0 °C to 50 °C (32 °F to 122 °F).3dB from 300-3000 Hz @ 1kHz ref Hum and Noise Less than -50 dBm below rated outputs Audio Distortion Less than 3% THD @ 1000 Hz (full volume) Receive Audio Input (with auto level) -40dBm to +12dBm (0.S.3af Standard for Powered Desksets class 0. 711 and G. WEEE Mark 110 Send Feedback .6802987C94-G Appendix C: MCD 5000 Deskset Specifications Specification Details Vocoders G.729 Regulatory-EMC FCC part 15 class A Safety EN60950-1 Green Product RoHS.