MARUTI SUZUKI INDIA LIMITEDIssue Deptt. MACE Prepared Verified Approved Vendor Quality System Assessment Report - Tier II Date of Issue Avneet Copy to Supplier Name 24/10/2017 Singh Kalsi Vendor 1 Audit Date Supplier Attendant Name SC 1 M/s Swaran Enterprises New Jail Road Vill. Dhumaspur, Mr.Hemant Kumar (Managing Partner) 24th October 2017 Tier 1 1 Gurgaon-122101 Mr. Kuldeep- QA MACE 1 Mr. Inderjeet- Production Audit Person Mr. Sultan Sharma- Purchase Cluster Name Jay ushin Ltd Mr. Rajesh Kaushik- HR (Audit Score) Avneet Singh Kalsi Achieved Score： 71 Vendor (Tier 1) Person ×１００ = 68 Total Score： 104 Mr Tinku Jaaglan Total 4 Part Number： Subject: Vendor System Audit- Tier II Part Name: Terminal Base (YE-3) Observation:- 1. M/s Swaran Enterprises is an ISO 9001 certified company. 2. Company Is Home Grown 3. Company is manufacturing Injection Molding Parts 4 Customers: JNS, Jay Ushin, Snadan Vikas 5 Fianacial Condition is good 6. No Major Observation Following area needs to be focus for improvement :- 1. Regulation for initial production control 2. Education and Training 3. Handling Abnormality In Quality Detail report is enclosed for your kind consideration & improvement actions - Total Achieved 0 1 2 1 6/ 8 0 2 2 1.Production 2 3/ 6 0 3 0 preparation 2.Regulation for initial 16. Process Audit production control 3 8 / 10 0 2 3 100 4 3/ 4 0 1 1 15. Adequate testing facility 3.Changing management 5 / 6 0 3 0 6 4/ 6 0 2 1 14.Critical parts Management 50 4.Standards management 7 2/ 2 0 0 1 8 7 / 12 0 5 1 13.Handling Management 0 5.Education and training 9 7 / 10 0 3 2 10 6 / 10 0 4 1 12.Products 6.Quality audit and process verification 11 5/ 8 0 3 1 management 12 6 / 10 0 4 1 13 4/ 4 0 0 2 11.Implementation 7.Supplier control of standards 14 NA / NA 0 0 0 10.Equipment/ 8.Handling abnormality 15 4/ 4 0 0 2 Inspection equipment's 9.5S management in quality management 16 3/ 4 0 1 1 Total (MSI 68 / 104 0 33 19 L) Pre decided negative Improvement Submission 0 10/7/2016 Last Audit Rating Nil marking (if any) Date F003-3 QA/MT Ver. 5 MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals Category Audit Area Concerning regulation Judgment Do you define the procedure for Product development Regarding implementation rule 1 including the following ? -scope of parts, responsibility of each 2 1 of production preparation department, control contents / items? Regarding management / Do you implement follow-up to control the schedule and implementation by production 1 progress of production preparation items? Incl top 1 2 preparation plan / report (master management plan) 1. Production preparation / New Product Development MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals Category Audit Area Concerning regulation Judgment 1. Production preparation / New Product Development Do you consider following items and implement corrective and preventive action to the processes and standards before Defect prevention on the stage regular production? of process design by using 1 1 3 -Troubles in the past; -Defect items expected; FMEA/Matrix diagram -Defect items unable to capture at customer; -Defect items difficult to repair; Product/process evaluation at Do you prevent defects by quality improving activities of the quality evaluation meeting in 1 2 4 cross-function team to evaluate quality performance? each trial MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals Category Audit Area Concerning regulation Judgment Do you define following items related to initial production control by standards ? -controlled parts; -controlled items; -inspection method; 1 1 -initial production control period; Regulation for -a person who announce start/end of initial production control; 1 initial production control -finish condition; ２． Regulation for How do you define items required special control during initial initial 2 production control? Do you set stricter inspection methods 1 production than the ordinal inspection? control Do you control process capability and defect rate during initial Implementation of initial 1 1 2 production control? production control MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals Category Audit Area Concerning regulation Judgment Do you define unexpected change (unusual) and planned 1 1 change clearly? Definition and implementation of 1 changing management Do you define procedure(rules applied from sharing 2 2 information to result confirmation) at change occurrence? ３． Changing management Do you record product quality check results to ensure 3 1 traceability? Incl retroactive checks MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR ３． Part Name Changing Terminals management Category Audit Area Concerning regulation Judgment 1 Do you define and control initial part clearly? 2 Definition and control method 2 for initial part Do you control initial parts separately and make quality 2 records about them?(both internal and outsourced process 2 are included) Procedure to make process Do you make and review process control standards, 1 control standards(QA process 1 Inspection specifications, Operation instructions for all 1 charts) products which is shipped to SMC / MSIL / Tier 1 ? ４． Standards management MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals ４． Standards Category Audit Area Concerning regulation Judgment management Procedure to control standards Do you have consistency to keep process control standard, 2 ・Process control standards 1 inspection specification, operation inspection and parameter 2 ・Inspection specifications chart? ・Operation instructions Do you clarify the department in charge of promoting quality 1 education, implement education based on annual plan? 1 Are records of education kept? 1 Education/ training procedure ５． Education and training MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals 1 Education/ training procedure ５．Category Audit Area Concerning regulation Judgment Education and training Do you define and implement the skill evaluation of operator to determine whether operator can work without surveillance? 2 1 (e.g. acceptable revel/evaluation frequency/evaluation method) Education for Do you periodically monitor the skill of certificated operators managers/Inspectors/ 1 1 2 and follow up to improve their skill? Special operators Do you conduct quality audit to identify issues and properly Activity to keep/improve 1 1 1 improve them? production quality ６． Quality audit and process verification MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals Category Audit Area Concerning regulation Judgment ６． Quality audit and process Do you confirm consistency between actual operation and verification 1 1 standard? 2 Content of process review Do you confirm if countermeasures are taken properly to 2 2 prevent reoccurring of quality fail? ７． Evaluation method for new Do you define criteria to certificate new suppliers and Supplier 1 1 2 suppliers implement them? control Do you define clearly what is abnormal situation and make 1 1 operators know the definition? Handling when abnormal 1 MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals Category Audit Area Concerning regulation Judgment Handling when abnormal Do you clarify and standardize the handling rules/routes for 2 1 1 situation occurs customer claims, in process failure and supplier failure? Do you have criteria to estimate the scope of suspected lot 3 for abnormal situation? When abnormal situation occurs, do 2 you trace suspected lot based upon the criteria? ８． Handling abnormality in quality Do you prevent recurrence of issues by analysing cause of 1 occurring defect based on process investigation result such 1 as 5-why analysis? Prevention of recurrence 2 ・Customer claims ・In process failure MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR ８． Handling Part Name abnormality Terminals in quality Category Audit Area Concerning regulation Judgment Prevention of recurrence Do you reflect corrective action to improvement of process 2 1 control and review of standards? 2 ・Customer claims ・In process failure ・Suppliers failure After corrective action are taken, do you conduct on-site 3 check up and evaluate the effectiveness? And horizontal 1 deployment. Do you keep store material, work-in-process, finished products, inventory and container at appropriate storage 1 1 prevented from dust, lust, scratch, deformation and rainwater? MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals Category Audit Area Concerning regulation Judgment Do you control material, work-in-process and finished product 1 Location of production site 2 by designated location, volume and standard using visual 1 control? ９． 5S management Do you implement inspection or critical operation under the 3 properly controlled environment luminance 1 /temperature/humidity/vibration/noise/work table, etc.)? Do you keep condition of production equipment's, jigs and 1 2 tools properly? Production equipment's 2 management MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: ９． Mr.Hemant Kumar (Managing Partner) 5S M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier management Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals Category Audit Area Concerning regulation Judgment Production equipment's 2 management Do you keep condition of inspection equipment's properly to 2 2 ensure accuracy? Do you conduct daily/regularly check of production 1 1 equipment's, dies and jigs? Are records of maintenance kept? Maintenance of equipment's , 1 jigs and tools １０． Do you confirm regularly the function of Pokayoke, automated 2 1 Equipment/In stop and alarm? Are records of maintenance kept? spection equipment's management MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Maintenance of equipment's , 1 jigs and tools Part Name Terminals １０． Category Equipment/In Audit Area Concerning regulation Judgment spection equipment's management Do you standardize frequency of polishing and replacement 3 1 for consumable tools(blade/electrode/rub stone, etc.)? Do you calibrate regularly inspection equipment's and put the 1 2 expire date on them? Maintenance of inspection 2 equipment's Do you control deterioration (expire date) of boundary 2 samples for objective judgments such as appearance 1 inspection? Do you use easy expression (visualizer, onomatopoeia ,etc.) 1 for operation instructions? So that operator can easily 1 understand process and critical points. MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals Category Audit Area Concerning regulation Judgment Do you keep operation instructions on the accessible place 2 and post important quality points and critical operation points 1 on the place where operators can see it easily? １１． Implementati Implementation of standards on of 1 standards Do you regularly monitored that each operator operates 3 1 according to the operation instructions？ Is it possible to judge OK/NG specifically by each check sheet 4 (of daily equipment check, quality control report, etc.) you 2 use? MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals Category Audit Area Concerning regulation Judgment Do you keep first-in first-out of finished products and work-in- 1 process (material, reserve parts） by using identification tag or 1 lot indication? management of parts flow Do you control follows production history by product lot 1 2 numbers? 1 -production date; -production volume; -shipping date １２． Products 3 Do you control identification of similar parts separately? 1 management Do you control identification of non-confirming parts and parts 1 1 on hold. Do you store them separately? Non-confirming parts 2 management MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production １２． Name 122101 Mr. Sultan Sharma- Purchase Products Mr. Rajesh Kaushik- HR management Part Name Terminals Category Audit Area Concerning regulation Judgment Non-confirming parts 2 management Regarding repaired non-confirming parts and parts on hold to 2 re-use, do you define responsibility to implement? Are repair 2 record kept? Do you make arrangements with customers about the 1 packing style & transportation system to prevent damage 2 13. during handling of finished products & perform accordingly. Handling 1 Bins/ Trolley Management Management Do you have system to maintain Bins /Trolleys in Good 2 2 Condition. Do you have Special checks/Inspection for Maru A 1 NA parameters of Maru A part are available . 14. Critical parts 1 Maru A Parts Management Management MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals Category Audit Area Concerning regulation Judgment 14. Critical parts 1 Maru A Parts Management Do you have Identification of Maru A Process/Operator on 2 NA Management Shop Floor. Do you keep the repair history when repairing & using Maru A 3 NA items Does the supplier has all inspection instruments required as 1 2 per drawing requirements 15. Adequate 1 Testing Facility Does the supplier has all Testing Equipments/Rigs required testing 2 as per drawing requirements NA facility Does the Supplier has trained manpower to operate these 3 2 inspection and testing instruments 1 Conduct process audit as per process control standard 2 16. Process 1 As per PCS Audit MARUTI VENDOR QUALITY SYSTEM AUDIT CUM FO Vendor Attendees: Mr.Hemant Kumar (Managing Partner) M/s Swaran EnterprisesNew Jail Mr. Kuldeep- QA Supplier Road Vill. Dhumaspur,Gurgaon- Mr. Inderjeet- Production Name 122101 Mr. Sultan Sharma- Purchase Mr. Rajesh Kaushik- HR Part Name Terminals 16.Category Process Audit Area 1 As per PCS Concerning regulation Judgment Audit 2 Closure of all the observations 1 Achieved Score 71 Maximum Score 104 Audit Rating 68 M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up Found OK A) Development timing plan has not covered reason of delay/advancement and some activity like production readiness and last review meeting was not planned. B) There is some mismatching between planned and actual date as mentioned on the time plan e.g. FMEA review was planned and done in Feb'16 but actual it was finalized in Apr'16. M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up No evidence found that past trouble history and defect items expected list are considered as a input to planning of new part Process FMEA - SOD ratings are not assigned as per AIAG guidelines like detection rating for attribute and visual inspection are given 3~4 which is not correct. FMEA of Base terminal Bkt is not revised after the customer complaint for flash problem. Found OK M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up MR/Quality person is not aware about the initial supply control activity however procedure is available as provided by customer. Procedure of Initial supply control is not followed effectively as this activity should be started after SOP but it was completed during APQP phase as per the APQP plan of Base I3S. No evidence found of Initial supply control termination by monitoring all parameter / condition including defect rate, capability study and effectiveness of countermeasure. M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up Kindly define some more abnormal (unusual) situation with role and responsibility of each operator / supervisor such as sudden oil/ air leakage from machine, sudden lux level drop during inspection, tool worn out, Sudden operator injury/fever and leaving the work area by operator during break for tea, lunch and Dinner etc. Found OK No evidence found for quality check result to ensure traceability and retroactive check in case of sudden breakdown in mold. M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up Found OK Found OK A) Review and issue record of Control plan and Work Instructions does not exist, documents has not revised after the modification in switch base assay (U30) B) Retention period of documents is not defined as per MSIL requirements. - Document retention time to be defined as per MSIL requirements i.e. Product life (model obsolete at customer end) + 11 years. M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up Found OK A) Training plan is not prepared on the basis of TNI of employee due to which many training topics like FMEA, SPC , MSA are not reflected in the plan. B) Trainings are not being imparted according to the plan incase of training on 7 QC Tools which was planned in Mar'16 but not done yet. C) No system and evidence found of effectiveness check after imparting the training e.g. 7QC Tools and 5'S' M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up As system is defined for skill up gradation and evaluation of operators level wise but the same is not followed effectively in case for skill matrix of operator and supervisor e.g. Mr.Lalmani is working at skill level 4 but he is not able to explain the requirements as decided for this level. No system and evidence found for cross checking of operator's skill periodically against a decided parameter and by simulating defect. Auditor Mr. Inderjeet has not been certified and trained by a third party for the audit of ISO/TS. All activity like NPD, Tool Maintenance etc. are not audited during an internal audit. M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up No evidence found of process audit conducting and confirming of consistency between actual operation and standard during process audit. Found OK Found OK Abnormal situation to be displayed at shop floor and make it in a local language also provide training to the supervisor and operators about their role and responsibility when abnormal situations happen. M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up Supplier complaint register to be made and QPCR to be raised as per criteria defined in the procedure. Found OK Why-Why analysis is not being done effectively incase of problem for soldering open as root was operator negligence according to the report but actual cause was not considered to prevent recurrence of issue. M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up Countermeasure action to be standardized to avoid future reoccurrence of defect e.g. customer complaint for soldering Joint open in part RH01000 but inspection standard is not reviewed for increased inspection frequency as decided in the CAPA sheet. Onsite check up of countermeasure has started for customer complaints but last customer complaint as reported in June'16 is not included in the effectiveness monitoring sheet. Horizontal deployment of CAPA to be done for similar process and product. WIP Parts are overfilled in bins/trolley which may lead to dent and scratch on parts e.g. wire harness M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up There is a need to focus on implementation of 2S' activity, some examples are, A) Inspected material is not identified by a tag also it is kept at unidentified location e.g. 2L50M B) FG item i.e. CL-0-300A placed at wrong location. C) WIP Parts are kept at unidentified location at shop floor Lux level was found less in the shop floor so kindly define a minimum lux level for each area including inspection area. Found OK M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up Found OK A) All check points are not available in Preventive/daily maintenance check sheet based on breakdown analysis. B) Preventive machine check sheet should include check method, check criteria and check condition for all the items so that every person can follow the same system. C) Spare parts list with a minimum inventory level to be defined for all mold/Tools. D) Daily check sheet of machine is not implemented effectively No evidence found of functional check of fool-proofing at designated frequency. M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up Tool (cutter/drill) change and resharp frequency to be defined for each tool and followed. Found OK Limit sample is not matching with actual part incase of terminal Base RHD its visual items like colour and flash are not matched with the limit sample. Easy expression like visualizer/beeps/ signals/light should provide at station for operator so that he can easily understand process and critical points M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up A)Some important check points are not mentioned in the WI eg. Soaking time of after Paint application. B) Final inspection standard is not displayed at inspection point however inspection activity is going on. C)Operator and supervisor are not aware about the content of daily check sheet and machine and process parameters. Operator observance audit activity is not being carried out for all the operators so kindly make a plan to cover all operators and do audit at defined frequency. Found OK M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up FIFO system needs to be reviewed for BOP items e.g. Plate key- Its 5 lots received in June month and FIFO Sticker i.e. white is pasted on all the lots, so it not clear which one lot will issue first Some BOP items are stored without tag including inspection status, Qty, receiving date etc. No provision of identification of similar parts with different colour bins/tags etc. Identification marks or tag is not available on NG parts available at Shop floor and inspection area e.g. Terminal CD100 M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up Found OK Found OK Found OK M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up Found OK Found OK Found OK M FOLLOW UP REPORT 24th October 2017 Auditors: Avneet Singh Kalsi Remarks Follow Up As per control plan that product parameter to be be checked in twice in a shift but the same is not evident. MANAGEMENT & FINANCIAL INFORMATION ( TIER-2 SUPPLIER) M/s Swaran Enterprises VENDOR ATTENDEES : CEO/MD Name: Mr.Hemat Kumar New Jail Roaad 0 Vill-Dhumaspur, Supplier Name PO- Mob No: 9811137231 Badshahpur,Gurgaon- 122101 Email Id:
[email protected] Plant Head Name: Mr. Inderjeet Singh Jay-Ushin Ltd. Mobile No: 8860712347 mail id: Company PAN No: AALFS2199D Part Name 0 Company status : Home-grown S Category Topic Details Information Remarks No. Background & Qualification B.TECH In Mechanical Engineering Is there a succession plan for the owners? yes Management information Ownership (Prop/Partnership/Pvt Ltd/Public ) Patnership Are Quality & Productivity targets available & yes Monitored by mgmt.? Is there any system by which management yes monitors customer rating? Does the vendor have organization Chart. Are Organization Chart Available following clear in the chart: 1.Reporting levels are clear yes 2.Role clarity at each level yes 1 3.Adequate quality organization structure. Does Qualification level meets the company has department as HR, Production, profile requirement . QA, Engg (development) and Maintenance 4.Persons are available as per chart, no NO Shortage shortage of staff Organization Structure 5. Is responsibility for check on check available Responsibility Defined For Check at all levels on Check Activity People profile : 1) 55 1. No of contract employee (Worker) 2) 05 2. No of permanent employee (Worker) 3) 13 3. No of staff Recruitment of workers (hiring system at Tier-2) Refrencess & placement servics What is the Qualification Criteria of Operators Operator's minumum 10th class selection? Does The Unit have any ISO/ TS certification?. ISO 9001:2008 Does the unit review the effectiveness of yes Quality system ?. Certificate (ISO or TS) ISO 9001:2008 2 Quality Systems Name of certification body Qualityaustria Central asia Scale of Organization Date of issue 2/23/2017 Expiry Date 9/14/2017 1190 lacs 2013-14 1373 lacs 2014-15 1283 lacs 3 Net Sales (Rs Lacs) 2015-16 1313 lacs 2016-17 2013-14 31 lacs 2014-15 49 lacs 4 Net Profit ( Rs Lacs) 2015-16 42 lacs 2016-17 34 lacs List of approved Tier-3 5 suppliers list attached 6 MSME Category Any labour issue in last 5 years No Does Union exists ? No Does company provide Tea/Snacks to all Provide Tea to all employees employees How are general working conditions (Condition Good of toilet, Hot, humid , Noise level etc.) Does worker safety norms followed Yes By what date, payments to employees is done 7th of every month 7 Industrial Climate Minimum wages & above as per How is Salary & PF for contract employees is Govt of Haryana Labour managed (Directly or Thru contractor) Department How often overtime is done & what is overtime As per basic salary rate? Is there a suggestion scheme in the company ? yes Are there additional benefits to employees ? No ( Canteen, Transport, Medical etc.) Does company provide uniform to its No employees? Investment detail (In last 2 years) 15 lacs Details of investment Future growth /Investment plan 30 lacs Details of investment What is the D/E ratio ? Cash Generation (PAT+Dep-Loan)? No Loan ROCE? Capability What are the other businesses of the promoter? No to invest for Investment Capability for Have supplier taken any benefit from govt on future 8 Future Expansion No expansion MSME category? Have Tier-1 supplier financed tooling, yes equipment, testing facilities at Tier-2? Payment terms with customers 45 days Payment terms with Suppliers 45 days Price updation frequency by major customer Types of Raw Material being used. Phenollic Powder Capacity utilisation (% age) 100% Utilised Working hours for workers 8hrs Adequate Layout of company (optimum and displayed) yes (Displayed) Manufacturi 9 ng capability Make of Machine Taiwan Life of Machine Available Years already finished - Machine condition Well and Running Availability of Auxiliary Equipments yes Summary: Based on data provided by supplier as above and shop floor visit following is the overall summary S No Topic Judgement Remarks Productivity and quality targets are monitored by management (trend monthly/ 1 Management Outlook Good half yearly/ yearly) -Monthly Customer rating - Y Organisational structure: available Investment done in last 2 years - 15Lacs 2 Financial Capability Good Future investment plan - 30Lacs Debt condition -No Loan Working conditions - Good 3 Industrial Relations Good Safety: Yes Union exists - N Layout of plant: Optimum Process - Injection Molding 4 Manufacturing Capability Good Product range - Bakelite Parts Any major testing facility available - No Vendor Performance Score Card : Jay Ushin Data Assessment Date 24/10/2017 Vendor Name Swaran enterprises Vendor Code Location Badhshapur 1 MSIL Line Defects 2. T1 Line Defect 3. Rejection PPM at T1 14~15 15~16 16~17 13~14 14~15 15~16 14~15 15~16 16~17 Monthly Avrg 0 0 0 -0.01 Monthly Avrg 0.00 0.00 0.00 -6% Monthly Avrg 2148 3628 0 0.333 Total 0 Total 0 Monthly Avrg Target NA 2148 3628 14~150.00 15~160.00 13~140.00 16~170 0 15~16 14~15 10 20 30 Row 12 Row 13 Total Monthly Avrg Remarks :- Remarks :- Quality Imp. By (%) Remarks :- Delivery Imp. By (%) 4. Tier-2 Vendor - Internal Rejection (PPM) 5. No of Line Stoppages at T1 14~15 15~16 16~17 14~15 15~16 16~17 Monthly Avrg 13396 10307 8858 0.287 Nos 0 0 0 80% 0.547 M/s Monthly Avrg Nos 13396 10307 8858 14~150 15~160 16~170 15~16 16~17 14~15 a b c Monthly Avrg Nos Remarks :- Remarks :- COPY TO : MARUTI VENDOR ASSESSMENT (TIER II) - COUNTERMEASURE REP RECEIVING DATE PLANNED M/s Swaran EnterprisesNew Jail Road Vill. VENDOR NAME Dhumaspur,Gurgaon-122101 PLANNING PLANNING PLANNING CLUSTER NAME Jay ushin Ltd TOTAL 0 AUDIT DATE 24th October 2017 RECEIVING DATE VERIFICATION VERIFICATION VERIFICATION AUDIT PART NAME Terminal Base (YE-3) AUDIT PART NO. 0 TOTAL 0 DEADLINE FOR DEADLINE FOR SUBMISSION OF AUDIT POINT #VALUE! SUBMISSION OF PLAN ACTUAL RESULT SUB ITEM ITEM NO. DESIRED IMPROVEMENT POINTS DETAIL OF IMPROVEMENT PLAN IN-CHARGE DATE NO. F003-4 QA/MT Ver. 4 SUB ITEM ITEM NO. DESIRED IMPROVEMENT POINTS DETAIL OF IMPROVEMENT PLAN IN-CHARGE DATE NO. F003-4 QA/MT Ver. 4 SUB ITEM ITEM NO. DESIRED IMPROVEMENT POINTS DETAIL OF IMPROVEMENT PLAN IN-CHARGE DATE NO. F003-4 QA/MT Ver. 4 SUB ITEM ITEM NO. DESIRED IMPROVEMENT POINTS DETAIL OF IMPROVEMENT PLAN IN-CHARGE DATE NO. F003-4 QA/MT Ver. 4 SUB ITEM ITEM NO. DESIRED IMPROVEMENT POINTS DETAIL OF IMPROVEMENT PLAN IN-CHARGE DATE NO. F003-4 QA/MT Ver. 4 TI VENDOR ASSESSMENT (TIER II) - COUNTERMEASURE REPORT CHECKED APPROVED RESULT OF VERIFICATION F003-4 QA/MT Ver. 4 RESULT OF VERIFICATION F003-4 QA/MT Ver. 4 RESULT OF VERIFICATION F003-4 QA/MT Ver. 4 RESULT OF VERIFICATION F003-4 QA/MT Ver. 4 RESULT OF VERIFICATION F003-4 QA/MT Ver. 4