ISO/IEC 17021 Documentation Requirements

www.Globalmanagergroup.com Following are the key document s required for ISO/IEC 17021 accreditation Manual Procedures Work Instructions Formats / Templates Policies Audit Checklist Globalmanagergroup.com [email protected]  ISO/IEC 17021:2011, Conformity assessment – necessities for bodies providing audit and certification of management systems, is meant to extend trust in certificates issued attesting conformity to management system standards like ISO 9001, ISO 14001 and ISO 22000. Certificates to those and alternative MSS are wide employed in world markets to ascertain confidence between business partners and between organizations and their customers, to qualify suppliers in provide chains, and as a demand to tender for procurance contracts. Continue……… Globalmanagergroup.com [email protected]  The cover version retains these principles and necessities, however adds new necessities developed in response to promote feedback on the utilization of the primary edition. The new necessities provided in ISO/IEC 17021:2011 relate to the competency of the auditors United Nations agency do certification and to the means during which they're managed and deployed. Globalmanagergroup.com [email protected]  It covers sample copy of ISO 17021 manual and clause wise details for how ISO/IEC 17021:2011 systems are implemented. It covers list of procedures as well as overview of organization and covers tier1 of ISO/IEC 17021:2011 documents. It is having total 10 chapters covering company profile, amendment sheet, index, clause wise details as per ISO/IEC 17021:2011 for implementation, sample Quality policy and organization chart. It covers sample copy of Quality manual and clause wise details for how ISO/IEC 17021:2011 systems are implemented. It covers list of procedures as well as overview of organization and covers tier1 of ISO/IEC 17021:2011 documents. Globalmanagergroup.com [email protected] It covers sample copy of mandatory procedures covering all the details like purpose, scope, responsibility, how procedure is followed as well as list of exhibits, reference documents and formats. The list of sample procedures provided is as below. List of Procedures 1. Procedure for document and data control 2. Procedure for record management 3. Procedure for Internal audit 4. Procedure for Corrective and Preventive actions 5. Procedure for management review 6. Procedure for Human resources 7. Procedure for complaints and appeals 8. Procedure for Marketing, contract and contract review 9. Procedure for audit – planning, conducting and reporting 10. Procedure for Certificate issue, suspension and withdrawal Globalmanagergroup.com [email protected]  It covers work instruction tables for guideline to staff for working. It covers work instruction and activities for good work practices. It covers guideline for establishing controls on significant aspects, work instructions for operators as well as standard operating procedures. It is useful for testing process control and establishes effective laboratory management system with good laboratory practices culture. It covers sample dos and don’ts and guideline tables in the form of exhibits as per details given below. The process model is also given to give overall interlink ages of all the documents. Continue…… [email protected] Globalmanagergroup.com WI_01 Work Instruction for auditor qualification  WI_02 Work Instruction for Sub contractor job responsibility  WI_03 Work Instruction for Man day estimation  WI_04 Work Instruction for Guidelines for ISO 9001 audit  Globalmanagergroup.com [email protected]  It covers sample copy of blank forms required to maintain records as well as establish control and make system in the organization. The samples given are as a guide and not compulsory to follow and organization is free to change the same to suit own requirements. It can be used as templates and more than 40 formats are prepared as per list given below. Globalmanagergroup.com [email protected] List of Formats             Globalmanagergroup.com Internal Audit Schedule Evaluation of threats to impartiality of certification process for all standards risk treatment plan Training calendar Identification of training needs Competency Measurement - Operations Director Competency Measurement - MD & ED Competency Measurement - Marketing Competency Measurement - Impartiality Committee Competency Measurement - Certification Committee Competency Measurement - Auditor/Subcontractor /Expert (ASE) Competency Measurement - Appeals Committee Competency Measurement - Admin Resource Continue…… [email protected] Customer Satisfaction Survey Form  Deviation Note  Audit Report Review Checklist  Audit Notification  Change to Contract  Client contract review report  Questionnaire  Incident Report  Competence Authorization records & evidence Summary  Continue…… Globalmanagergroup.com [email protected] Witnessed Audit Report  Auditor Training Plan  CPD Form  Corrective / Preventive Action Request  Internal Audit Report  New Standard / EAC Code Application Form  Contract of Employment  Sub-contractor Agreement  Annual Confidentiality, Impartiality and Competency Declaration  QMS Auditor Qualification Summary  EMS Auditor Qualification Summary  Performance Appraisal Form Continue……  Globalmanagergroup.com [email protected] Quotation Format  Stage 1 Audit Report  Stage 2 & Surveillance Audit Report  Register of Approved Firms / withdrawn firms / Suspended firms  Globalmanagergroup.com [email protected]  It covers sample copy of mandatory policies covering all the details as per ISO/IEC 17021:2011 requirements for Inspection Agency (Issue the lists of operating policies are listed below.) Quality Policy Confidentiality Policy Impartiality Policy Impartiality Committee Members 1. 2. 3. 4. Globalmanagergroup.com [email protected] Download Free Sample Document Globalmanagergroup.com [email protected]