GM Thailand RayongCIPT ACCEPTANCE TEST PLAN Date Version Comments Author Ronaldo Romero Revision History -1- 84.34 G0/0 Rack Units 28-30 11. No long distance ability should be provisioned Siemens HiPath Coax RJ21 Rack Units TBD VG224 Inter-PBX Tie-Line E1 Q. Cisco. & Global PFCN Team AT&T Voice Architect: Engineer /Cisco Engineer Date: V2 5 Ver. SYSTEM ARCHITECTURE Rayong R5 Office Building. however.50 G0/1 RJ48 C PSTN Gateway Cisco 3845 RJ11 RJ11 RJ48C RJ48C RJ48C RJ11 RJ11 Coax Coax Coax Coax PSTN 4 x Analog 1MB from TOT in a hunt group if possible RJ11 RJ11 RJ11 AT&T PM: TBD Don Connery & Dave Paquet Dominic Gura / Mason Nassar Desc: Rayong.32. PBX Room Rack Units TBD Ethernet ports are NIC Teamed 11. it is sufficiently validates all basic operations and services to the extent that a customer can accept delivery of the system. This document provides acceptance criteria.1.SIG TOT can not BOND the 4 x E1's and DIDs together. INTRODUCTION This acceptance test plan verifies the major functionality of the Cisco IPT system and provided customer with acceptance criteria for the installed Cisco IPT. Thailand– IP Physical 02-06-08 AT&T. Note that this plan is not an exhaustive test plan. 2. Causes resiliency issues Coax RJ48C E1 RJ48C to BNC Converter x 7 and 14 Barrel connectors RJ48C Carrier Demarc E1 TT&T CAT TOT 1MB Analog TOT for TOT ROH AT&T Site ID: XXXXX Version: Coax 11. AT&T executes the Acceptance Test Plan (ATP) with necessary assistance provided by Siemens personnel. Date: -2- . Computer Room Relay Rack D108 Relay Rack C105 Rayong R5 Office Building.84.4 E0 Rack Units 32-33 Cat-5e Cat-5e Cat-5e Core1 3750-R5 Cat-5e VG224 RJ21 To plant floor analog phones via voice cable plant RJ21 or Kron Fax Fax gmcthapdra01vs01 MCS-7835-H2-IPC1 MDF To plant floor analog phones via voice cable plant Cat-5e RJ21 or Kron RED Phone E1 Cat-5e RED Phone These 1 MBs to be ordered with local service only.32.32.84. Contractor Representative: Test Name Power Feed Test Pass / Fail Test Exit Criteria – Expected Results AT&T Tester: Test Number 1.1.1 CALL MANAGER-5. Normal Service LEDs are in green. Test Test Procedure Requirement Traceability Description Verify cabling has been properly terminated. Verify cabling are organized. Verify cable tagging has been done properly end to end.2 Date: Test Description This test will ensure that after the switch A and B-side power is capable of sustaining switch operation. Verify CCM equipment is properly installed inside the cabinet with tagging Verify CCM equipment is secured inside the cabinet. Test Requirement Requirement Traceability Units power up and shows no abnormal 220 VAC alarms.1 Test Name Visual Survey Test Test Description Perform physical survey of CCM Cabinet and cabling.1.0 Hardware and Software Acceptance Testing Hardware testing 1. Test Requirement Verify conditions in the test description are met. (note: do not use grounding from power grid). Verify that CUCM operation is still in service when removing A or B 220VAC power. Pass / Fail Test Exit Criteria – Expected Results AT&T Tester: Contractor Representative: Date: -3- . Test Test Procedure Description Verify that both A & B power 220 VAC service LEDs are green on the front panel.0 Test Number 1. Verify cabinet is properly leveled in the floor and grounded. Verify equipment grounding has been installed and equipment is properly bonded.1.1. All the above verifications are completed and no abnormal conditions are detected. Call Manager servers and Voice Gateways are still up and running.2. Test Requirement Requirement Traceability Units power up and shows no abnormal 220 VAC alarms. monitor). Test Requirement No Alarms Test Test Procedure Requirement Traceability Test Exit Criteria – Expected Results AT&T Tester: Description Verify there are not any unaccounted-for odors or visual effects. IPT calls are still operational. server type. UPS will generate an AC power failure alarm.1.Test Number 1. Verify that all required accessories are in placed (mouse. Contractor Representative: Pass / Fail Test Exit Criteria – Expected Results AT&T Tester: Date: CCM EQUIPMENT Test Number 1. Verify that the server is secured inside the cabinet Check for visible alarms. (On net and Off net calls are still working) Verify that the UPS is generating a power failure alarm.3 Test Name UPS Power Feed Test Test Description This test will ensure that the UPS power is capable of sustaining switch operation. Verify that UPS takes over when removing the building assigned AC power. Restore the building assigned AC power.1 Test Name MCS7835H2-K9-CMA2 Hardware testing Test Description Units power up and shows no abnormal visible alarms. Normal Service LEDs are green. Verify that the CUCM operation is not affected. Check for proper labeling (Host name. IP address) Units pass POST (Power On Self Test) Units shows no abnormal visible alarms. Test Test Procedure Description Verify that both A & B power 220 VAC service LEDs are green on the front panel. Verify that the CUCM operation is still normal. Verify placements of Modules are inserted properly. Contractor Representative: Pass / Fail Date: -4- . keyboard. Check for visible alarms. Cluster type. IP address) Units pass POST Units shows no abnormal visible alarms. server type. Check for proper labeling (Host name. Verify Hardware is secured inside the cabinet. Check for proper labeling (Computer name.3 Test Name Cisco VG224 Hardware testing Test Description Units power up and shows no abnormal visible alarms.2. Contractor Representative: Pass / Fail Test Exit Criteria – Expected Results AT&T Tester: Date: -5- .2.Test Number 1. Contractor Representative: Pass / Fail Date: Test Number 1.2 Test Name Cisco3845-SRST/K9 Hardware testing Test Description Units power up and shows no abnormal visible alarms. Verify placements of Modules are inserted properly. Verify there are not any unaccounted-for odors or visual effects. Test Requirement No Alarms Test Test Procedure Requirement Traceability Description Check for visible alarms. Test Requirement No Alarms Test Test Procedure Requirement Traceability Test Exit Criteria – Expected Results AT&T Tester: Description Verify there are not any unaccounted-for odors or visual effects. IP address) Units pass POST Units shows no abnormal visible alarms. Check for proper labeling (MAC address).4 Test Name Cisco IP Phones Hardware testing Test Description Units power up and shows no abnormal visible alarms. Verify unit turn on when plugged into a LAN/POE port.0 Software Testing and Verification -6- . IP address) Units pass POST Units shows no abnormal visible alarms. Verify that the hardware is secured inside the cabinet Check for proper labeling (Host name. Test Requirement No Alarms Test Test Procedure Requirement Traceability Description Check for visible alarms. Units pass POST Units shows no abnormal visible alarms.Test Number 1.3 Test Name Cisco ATA186-I1-A Hardware testing Test Description Units power up and shows no abnormal visible alarms. Contractor Representative: Pass / Fail Test Exit Criteria – Expected Results AT&T Tester: Date: 1. server type.2. Test Requirement No Alarms Test Test Procedure Requirement Traceability Description Check for visible alarms.2. Contractor Representative: Pass / Fail Test Exit Criteria – Expected Results AT&T Tester: Date: Test Number 1.2. Verify there are not any unaccounted-for odors or visual effects. Verify there are not any unaccounted-for odors or visual effects. 4. 10.Test Number 1. Visit all pages available under the Show menu to obtain information about the cluster. Visit all pages available under the Show menu to obtain information about the Application User. 5. launch Internet Explorer and enter https://<publisher IP address>/ccmadmin in the address field. launch Internet Explorer and enter https://<publisher IP address>/iptplatform in the address field. 2. and system. Log out to the Cisco IPT Platform Administration 6. hardware. Verify if the Cisco IPT Platform Administration main window appears.3. 8. Access the Cisco IPT Platform administration from your browser. Log in to the Cisco CallManager Administration. 7. Verify if the Cisco CallManager Administration main window appears. Log out to the Cisco CallManager Administration Software is on proper version for Cisco Call Manager Pass / Fail Test Exit Criteria – Expected Results AT&T Tester: Contractor Representative: Date: Test Number Test Name -7- . network software. Log in to the Cisco IPT Platform Administration.1 Test Name CCM Application and Operating System Software Testing Test Description Verify the Cisco CallManager application and operating system software has been installed properly on the Publisher and Subscriber servers. Access the Cisco Unified CallManager administration from your browser. 9. 3. Test Requirement Requirement Traceability PC running Windows Explorer SSH client software on PC (PuTTY) Test Test Procedure Description 1. network software and system. Log out and Exit from the Cisco IPT Platform Administration GUI. ADMINISTRATION AND MAINTENANCE Test Name Basic CUCM Provisioning Test Number 2. access the Cisco IPT Platform Administration GUI.1. 3. END Pass / Fail -8- . 6. From PC. 3. Note: Take note of the available information for future reference. Visit all pages available under the show menu to obtain information about the cluster. From PC. Software is on proper version.1 Test Description Verify the basic configuration data from CUCM (Publisher and Subscriber) servers. Use the CLI to gain information about the platform and system by entering these show commands and any other show command: • show status • show tech ccm_service • show version active • show network eth0 5. Test Requirement Requirement Traceability Test Test Procedure Test Exit Criteria – Expected Results AT&T Tester: Description 1.0 OPERATION. Exit from CLI. Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers.2 Voice Gateway Software Testing Test Description Verify proper software version. Pass / Fail Contractor Representative: Date: 2. 4. use an SSH client (putty) to access the Cisco call Manager Platform Administration CLI. 2.3. connection Test Test Procedure Description 1. Configure a user with the attributes that follow. • • • • 8. Test Requirement The Cisco Unified Call Manager application and operating system software has been installed on the Publisher and Subscriber Servers. Go to User management > User Group and click Find to list all default user groups. 5. -9- . Go to User Management > End User and click Add New. User ID: Kenneth Password: password PIN: 12345 Last Name: Koh Click Add New again and add a second user with these attributes. 3.Test Exit Criteria – Expected Results AT&T Tester: CUCM Servers (Publisher and subscriber) servers platform are accessible via GUI and CLI and have the installation information. and save the newly created account by clicking the Save button at the bottom of the page of the Sve symbol at the top of the End User Configuration window.2 Test Name General Administration Creation and verification Test Description Access the CUCM Administration page through web interface using the default administration account. Note: Obtain the login and password from the supplier. 6. Contractor Representative: Date: Test Number 2. browse to https://x. 2. Requirement Traceability Microsoft Internet Explorer and remote Desktop Connection for remote CUCM connection Pass / Fail • • • • 7. User ID: Ronaldo Password: summer2008 PIN: 98765 Last Name: Romero Select related link to Back To Find List Users. These cannot be deleted or renamed. and click the Go button to get the Find and List Users page. 4. 9. 10.x/ccmadmin Log in using the default administrator account CUCM Administrator. Create new users with different administration account. From PC.x. Click Find and ensure that both users are listed. Test Test Procedure Description 1.x. Go to User Management > Application User and click Find to list all application users. The CUCM Administrator is one of these users. Verify all application accounts that exists by default. 16. From PC. Click Save to activate these services. Verify that user Kenneth has full access. 22. access CUCM Serviceability. Verify permission of user Kenneth by clicking Permission icon next to the username at the group configuration page.10 - . Verify that the Cisco CallManager and the Cisco TFTP services are started and activated. User Ronaldo has full access to CUCM Administration because he is a member of the Standard CUCM Read Only group. 2. Date: Contractor Representative: Test Number 2. 9. Click Add End User Group to add users to the group. check Cisco CallManager and Cisco TFTP services. At the select Server page. connection Test Test Procedure Description 1. Log in using the two different usernames and access the Find and List users page by going to User Management > End User. Click Log Off. select Kenneth and click Add Selected. From the list of users. 21. 7. 8. Kenneth now has full access to CUCM Administration because he is a member of the standard CUCM Super Users group. 18. 20. 4. go to the control center for feature services. User Ronaldo has Read Only Permission. 14. Verify permissions of user Ronaldo by clicking Permission. User Kenneth has the Full Access Permission. 19. Click Add End Users to Group to add. Select Back to User Group Find/List and click the Go button. Use the same procedure to activate and verify the Cisco Call Manager service at the subscriber. Select user Ronaldo and click Add Selected. From the list of services. Go to Tools > Service Activation. New users have been created. 13. 12. 2. 5. Click OK for confirmation. 6. 3. 15. END Test Exit Criteria – Expected Results AT&T Tester: 1. Go to Tools > Control Center – Feature Services.3 Test Name Activating Services Test Description Activate the minimum services that are required by CUCM to serve Cisco IP Phones Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. Pass / Fail .11. select the Publisher. Click the Standard CCM Super Users group. 3. while user Ronaldo has only read access. Click the Standard CUCM Read Only group. 17. Go to Backup > Configure Features. 16. Test Test Procedure Description Backing Up CUCM using Cisco Disaster Recovery System GUI. At the storage Location page under Select Destination. Configure the server as follows: • User: test • Password: password • Port: 22 • Root path: C:\ 3.” 15. Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. Contractor Representative: Date: Test Number 2. On PC.4 Test Name Backing Up Cisco Unified CallManager using Cisco Disaster Recovery System GUI. 4. Start the server by clicking the Start button. 6. connection SFTP server software installed on the PC. 7. At the Manual Backup page under Features selected for Backup. Go to Backup > Storage Location 9. verify that one xml file and several tar files have been copied to C:\ Pass / Fail . 2. Access CUCM Disaster Recovery System from PC. Write the Tar Filename of the backup file. 1. At the Backup status page under Backup details.11 - . Wait until the status shows “SUCCESS: Backup Completed. 11. you will see the Tar Filename. select Network Directory with these attributes: • Path Name: / • User Name: test • Password: password 10. Verify the progress of the backup. At the configure Cluster Features page under Slect Features. Find and write the IP address of the PC (ipconfig). start the SFTP server. Test Description Use Cisco Disaster Recovery System GUI to perform Backup operations. click the Start Backup button. 12. 14. END Test Exit Criteria – Expected Results AT&T Tester: The Cisco CallManager services is activated and running on both servers of the cluster The Cisco TFTP service is activated and running on Publisher. At your PC. check both features (CCM and CDR_CAR) and click Save. 5.10. 8. Click Save. Go to Backup > Manual Backup 13. connection SFTP server software installed on the PC.12 - . Then click Next. 3. On PC. 18.Backup files are stored in the PC in the C:\ directory. 1. 9. Test Description Use Cisco Disaster Recovery System GUI to perform Restore operations. From PC. and the result status indicates successful completion. access CUCM Administration. 7. 5. Contractor Representative: Date: AT&T Tester: Test Number 2. END Test Exit Criteria – Expected Results The manual backup is successful as indicated by these outcomes: . Test Test Procedure Restoring CUCM using Cisco Disaster Recovery System GUI. select network directory with these attributes: • Server name: <IP address of the PC> • Path Name: / • User Name: test • Password: password 8. Go to Restore > Restore Wizard. butto • User: test123 • Password: password • PIN 12345 • Last name: user 4.The backup completes 100 percent. and save the newly created account by clicking the Save. Configure a user with the attributes that follow.17. Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. 6. 2. select the backup file that corresponds with the Tar filename that you wrote down of the previous task. At the step 2 Restore Window. Go to User management > End User and click Add New. At the step 1 Restore window. Verify that all file start with the Tar Filename as listed in step 15. Description Pass / Fail . . Make sure that the SFTP server is still running on PC.5 Test Name Restoring The System using the Cisco Disaster Recovery System GUI. Click next. access the CUCM Disaster Recovery System. 18.6 Test Name Manually Adding and Configuring an IP Phone Test Description Manually add a Cisco IP phone and assign a directory number. Click Next On the new page shown. Wait until the status that is displayed on top of the window is “SUCCESS: Restore Completed.The Restore completes 100 percent. Confirm by clicking Yes. Then click Next. Enter user123 in the Description field. Enter the Phone MAC address into the MAC Address field. Wait until the servers are back up again. 11. Verify that user test123 that has been added at the beginning of this task (after the backup) is not shown any more because the system has been restored from the backup. 6. 12. 2. From the Phone Button Template drop-down list choose the Standard xxxx SCCP. Choose the created Device Pool from the drop-down list. Contractor Representative: Date: AT&T Tester: Test Number 2. 7. 4. In the CUCM Administration. Verify that the Restore Status Page will appear and indicate the progress of the restore. On the new page shown. Test Test Procedure Description 1. connection DHCP is ready. 15. Restart the subscriber server using step 13 to 14. choose Device > Phone and click the Add New button. select both features (CCM and CDR_CAR) to be restored. . Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. use an SSH client (Putty) to access the CUCM Platform Administration CLI of publisher. select check all features on all servers and click Restore. Obtain the MAC address from the phone that will be use. 17. choose the actual type of the Phone you will use. 16.The changes that was made after the backup aare gone. from the Phone Type drop-down menu. confirm that the SCCP device protocol is selected and click the Next button.13 - . From PC. Cisco IP phones CUCM System Configuration Completed. END The Restore is successful as indicated by these outcomes: . 14. 3. Enter the command utils system shutdown.Test Exit Criteria – Expected Results 10. 8. At the step 4 Restore window. 5. Pass / Fail .” 13. and the result status indicates successful completion. At the step 3 Restore Window. it will display the date. 3. Contractor Representative: Date: Test Number 2. 12. then enter 2100 for Pass / Fail . Choose Non Secure SCCP Profile auth by null String. choose Bulk Administration > Phone > Phone Template and click Add New. and directory number. On the pop-up window shown. 11.7 Test Name Using Cisco Unified CallManager BAT Creating an IP Phone Template to Use with Cisco Unified CallManager BAT Test Description Use Cisco Unified CallManager BAT to bulk-add Cisco IP phones to an IP telephony network Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. click OK. Enter the assigned DN in the Directory Number field. Click the Line[1] link in the left column. Select Cisco 79xx for Phone Type and click Next. Test Exit Criteria – Expected Results AT&T Tester: Scroll the page down to locate the Protocol Specific Information section.9. time. • Template Name: BAT-79XX • Description: 79XX template • Device Pool: <the created device pool> • Phone Button Template: Standard 79XX SCCP • SCCP Phone Security Profile: Standard SCCP Profile for Auto Registration. notifying about the reset. Cisco IP Phones CUCM System Configuration Completed. 10. 4. On the new page. click the Reset button to reset the IP phone. 14. 15. In the CUCM Administration. 13.14 - . Click Save. connection DHCP is ready. Leave SCCP as a device protocol and click Next. 16. Create the new phone template with these parameters. 2. The Directory Number Configuration page appears. Test Test Procedure Description 1. Leave all other settings at their default values and click Save. click the Line {1} – Add a new DN link to configure line 1 extension. When the IP phones have successfully registered. 5. Observe as the IP phone cycles through the registration process. END The IP phone has successfully registered into the CUCM. Click save On the new page. and then click the right arrow button to move it to the Selected Line Fields pane. then enter 2101 for Line Template Name and click Save. On the Phones spreadsheet tab. 2. Test Exit Criteria – Expected Results AT&T Tester: Line Template name and click Save. and then click Yes on the pop-up window to overwrite the existing file. Pass / Fail 10. 7. 6.15 - . In the Maximum Number of Phone Lines field. 8. click save. highlight the Directory Number in the Line Fields pane.8 Test Name Using Cisco Unified CallManager BAT Creating the CSV File using the Cisco Unified CallManager BAT spreadsheet. Test Description Use Cisco Unified CallManager BAT to bulk-add Cisco IP phones to an IP telephony network Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. END Successfully define the common attributes in the Cisco IP phone template.6. Wait until the file is downloaded to your local PC. 4. connection DHCP is ready. On the new dialog window. On the new dialog window. In the CUCM Administration.xlt file and click the Download Selected button. and then navigate to the C:\ directory on your local PC. 5. Then click any other portion of the spreadsheet to confirm the modification and click OK on the new pop-up window. . Change the filename in the File name field to bat79xx. Test Test Procedure Description 1. enter 2 to create two lines for new IP phones. choose Bulk Administration > Upload/Download Files and click Find. Click Create button. Highlight the BAT-79XX in the Associated Devices panel and click Edit Device. Cisco IP Phones CUCM System Configuration Completed. and then click the Create File Format button. 9. 7. 3. Check the check box next to the bat. click the Phones radio button. 8. Open the file on your local PC using MS Excel. Contractor Representative: Date: Test Number 2. Click the Line[2] link in the left column.xlt and click Save. TO BE CONTINUE ---------------------------------------- . 15. 12.11. then enter 2101 for Line Template Name and click Save. 13. then enter 2100 for Line Template name and click Save. Highlight the BAT-79XX in the Associated Devices panel and click Edit Device.16 - . • • • • • Select Cisco 79xx for Phone Type and click Next. Create the new phone template with these parameters. END Test Exit Criteria – Expected Results AT&T Tester: Successfully define the common attributes in the Cisco IP phone template. Template Name: BAT-79XX Description: 79XX template Device Pool: <the created device pool> Phone Button Template: Standard 79XX SCCP SCCP Phone Security Profile: Standard SCCP Profile for Auto Registration. Click the Line[1] link in the left column. 14. Contractor Representative: Date: ----------------------------------------. Click the Line[2] link in the left column. Leave all other settings at their default values and click Save. 16. Leave SCCP as a device protocol and click Next. 17.