IIUM Wireless Registration and Troubleshooting Registration (Students) Troubleshooting (already registered) Troubleshooting 1. Automatic Configuration (choose your operating system) a. Windows XP b. Windows Vista 2. Manual Configuration (choose your operating system) a. Windows XP b. Windows Vista c. Macintosh d. Linux 3. Frequent Asked Question (If you face any problem, please email your Matric Number / Staff Number, Phone Number and your MAC Address to [email protected]) Registration Procedure (Step 1-6) IMPORTANT!!! Before you read the manual, Make sure you have internet connection. Please go to any Computer Lab / Cyber café / anyone that has internet connection to get access. Please download and run the Wireless MAC Address Tools in your laptop to check MAC address. Please write down your MAC Address for registration purpose. Make sure you bring along your MAC address during registration. More details, see the following link “How to find MAC address” 1. How to Find MAC Address 1. You can also get Wireless MAC Address Tool software at this link http://itdportal.iiu.edu.my/advise/getwifimac.exe 2. After downloaded, please save in your LAPTOP (e.g. My Document). 3. Please double-click IN YOUR LAPTOP to identify your MAC address 4. Command prompt will show your wireless MAC address 00 – 1F – 12 – 34 – 56 – 78 5. Please write down your MAC Address and keep it in a safe place for the registration purpose. 00 – 1F – 12 – 34 – 56 – 78 Write down your MAC Address 6. Click here to proceed for the next step. 2. Activate MyIIUM Account IMPORTANT!!! For students who have a matric number starting from 051xxx until 073xxx, please click here. 1. Open your internet browser (Internet Explorer, Mozilla Firefox and etc) 2. Log on to http://my.iiu.edu.my 3. Make sure you activate your account before registration. Click at the “Activate” button. Click “Activate” to active account Choose UG/PG Student 5. please click “Activate” button. click here 6. Then. choose your community group. Click Activate Check Activate .4. Put your Matric Number Put your Student Pin Number Then. Verify your status by clicking “Check” button. Choose “UG/PG Student” for students. FOR NEW STUDENT. Close the account activation by clicking “Close” button at the top side. FOR SENIOR STUDENT. please click “Update” button. Click here to proceed for the next step .7. Click Update 8. Click Close 9. MyIIUM homepage will appear again. Register for Microsoft Live@edu Step 1: After you close the Activate menu. At MyIIUM Login. please click at “MyIIUM Student” Click here .3. click at “My Personal” Click here . Then click “Login” Put your Matric Number Click “Login” Put your Student Pin Number Step 3: Then.Step 2: Enter your matric number at “MyIIUM ID” and “Password” as your pin number. Mozilla Firefox and etc) . Copy this email here Step 6: Open a new page of internet browser (Internet Explorer. click “Contact Information” Click here Step 5: Please COPY your student Email Address (Student Email). Do not close this Student Portal yet.Step 4: At the left side of your screen. live.mail.Step 7: Go to www.: 860521306555) OR International: Passport No. Fill in “Windows Live ID” as your Email Address (Student Email) and “Password” as your I/C number (local student) OR Passport Number (international student) 1) Fill your Windows Live ID: Email Address (Student Email) 2) Fill your password. 3) Then.com . Local: I/C Number (e. click “Sign in” button. .g. Step 10 Important Section! Please choose one question. Fill in your answer. Make sure you remember this. You must remember this also. . Please remember this email as your student email Re-enter your “I/C number OR Passport number” Step 9: Enter NEW password (must be different from previous) Re-enter your new password.Step 8: Please fill in the following information. Step 11 Fill this area in case you have alternative e-mail (own email). Step 14 Please click “Sign in to Windows Live” . Step 13 Make sure you fill all the information required. Enter “Postal Code” as “53100”. Re-enter your own email Step 12 Choose “Country/Region” as “Malaysia”. Then click “Submit” button. Enter “City/Region” as “Kuala Lumpur”. Step 15 This page will appear after you click “Sign in to Windows Live”. Step 16 Click here to proceed for the next step. . look at the “Miscellaneous” menu. Please open back your previous Student Portal ( http://my. New IIUM Wireless Registration 1.edu.my ) 2. click at “My Services” Click here 3. . Then.iiu. At the left side of your screen.4. Please click at your account .4.live.com link. Please click at student webmail account.live. Windows Live page will show your current mail account. Click this link 6. To register for IIUM wireless. Please click at the mail. click at “Register MAC address” 5. After you click at the mail.com link. Enter your NEW PASSWORD and click “Sign in” Enter your NEW password Then click “Sign in” 8.7. Click “Continue” Click “Continue” . Click this link . Click “Inbox” Click the mail 10.edu. Then.my . open the mail. We are also provided the Wireless MAC Address Tool to check what your MAC address is. Read the mail given. the mail might be located at “Junk” mailbox. You will receive an email from wireless@iiu. Check your “Inbox” mail.9. But sometimes. Please click the following link to complete the registration process. Thick the box as you understands and agrees for the rules and regulations. 12. click “Next” button. Then.11. Please read the Rules and Regulation carefully. click Thick this box Next” button . Then. After the process is complete. Then. LDAP Information will show your status. click “Register” button Fill in your Phone Number Fill in your MAC Address 2) Then. After that. Please download Wireless Setup Tools (iiumwifiinstaller. click “link” button 00 – 1F – 12 – 34 – 56 – 78 15. click the following link. Then. Write down your Phone Number and MAC Address. Take out your MAC address that you have copied from command prompt. Click here to proceed for the next step .13. click “Register” button 14.exe) at the following link. 5. Choose your Operating System (Windows) . Right-Click at Network icon. Then click at the “Network and Sharing Center” Click here 3. Then.6. Go to taskbar. click “Manage network connections” Click here . How to Download / Install / Configure IIUM Wireless Setup (Windows Vista) 1. Right-Click 2. After that.4. right-click at the “Wireless Network Connection” Click here 5. Click “Properties” Click here . Make sure “Obtain an IP address automatically” and “Obtain DNS server address automatically” are selected .6. Then click “Properties” 1) Click here 2) Then click Properties 7. Click at “Internet Protocol Version 4 (TCP/IPv4)”. Check the “Internet Protocol Version 4 (TCP/IPv4) Properties”. “Wireless Network Connection Properties” will appear. Go to the “Network and Sharing Centre” again. After all settings have been correctly checked. Please “Remove” any wireless network in the box below.8. Then click “Manage wireless network”. please remove “iium-community” . Click here 10. Make sure you leave it empty. click “OK” then “OK” again for all properties. 9. If you have any manual setting for wireless network. my/advise/iiumwifiinstaller.iiu. in your LAPTOP (e. save in your My Document). You need to download the Wireless Setup software at http://itdportal.: save 13. Please double-click IN YOUR LAPTOP and follow the next procedure.11. Press any key again to continue (e. Click “OK” Click here 15.: ENTER) . After downloaded the “iiumwifiinstaller.g.g. 14.: ENTER) 16.edu.g. Press any key to continue (e.exe 12.exe”. Click OK 19.17. Then click “Next”. Choose “I accept the terms in the licence agreement”. Click “OK” Click OK 18. . Click “Next”. click “Finish”. Please CLICK on the pop-up menu to enter credentials Please click on the pop-up menu .20. Click “Yes” and your computer will automatically restarting. turn OFF your wireless device and then turn it ON again. Wait for the installation. After your computer is turning ON. Click Yes 22. After the installation. Click Finish 21. wait until network pop-up menu appear. If the pop-up menu not appears. : 0512345 (Undergrade) G0912345 (Postgrade) Password: Student Pin Number Finally. click here Logon domain: <leave it blank> Having problem? Please click here ------------------------------------------------------------END OF PAGE---------------------------------------------------------------- . Enter “User name” and “password”.23. User name: Matric Number e.g. 6. Did you see this icon on your taskbar? OR YES NO YES NO . How to Download / Install / Configure IIUM Wireless Setup (Windows XP) Check this icon in your laptop. Click "Use Window to Manage Wi-Fi" Click here 3. Then.click here 2. Tick the following box and click "Yes" Click YES Tick this box 4. Right click your Intel PROSet/Wireless icon (green color) Right. click here .Disable Intel PRO Set Wireless Management 1. Un-tick “Let this tool manage your wireless networks” Un-tick this box .Disable Dell Wireless LAN Utility 1. Right click on Dell Wireless LAN Utility icon Right.click here 2. Click “Open Utility” Click here 3. click here . Click OK 5. Then.4. Then. Click “START” 2.6. Go to “Connect to…” Click Connect to… 3. click “Wireless Network Connection” Click Wireless Network Connection . IIUM Wireless Installation for Windows XP 1. Make sure you remove all Preferred network by click Remove Click at Wireless Network Tab Tick this box Remove ALL preferred network by click Remove Then.4. Click “Properties” Click “Properties” 5. Click at “Wireless Network” Tab. click OK . Click “OK” Click OK 10.: ENTER) . save your My Document).exe 7.g. Please double-click IN YOUR LAPTOP and follow the next procedure.edu.iiu. Please download the Wireless Setup software at http://itdportal.6.g. 9.my/advise/iiumwifiinstaller.exe”. After downloaded the “iiumwifiinstaller. Press any key to continue (e.: save in 8. in your LAPTOP (e. g. Click “Next”. Click “OK” Click OK 13. Press any key again to continue (e. Click Next .11.: ENTER) 12. Then click “Next”. Click Finish 16. click “Finish”. Wait for the installation. Choose “I accept the terms in the licence agreement”. Click Yes .14. Click “Yes” and your computer will automatically restarting. After the installation. Click here Click Next 15. g. wait until network pop-up menu appear. If the pop-up menu not appears. Enter “User name” and “password”… and DONE! User name: Matric Number e.17. Please click on the pop-up menu 18.: 0512345 (Undergrade) G0912345 (Postgrade) Password: Student Pin Number Finally. turn OFF your wireless device and then turn it ON again. Please CLICK on the pop-up menu to enter credentials. click here Logon domain: <leave it blank> Having problem? Please click here ------------------------------------------------------------END OF PAGE---------------------------------------------------------------- . After your computer is turning ON. Register via Email Step 1 Please submit your application through email.my Phone No: 0172342020 MAC Address: 00 – 1F – 12 – 34 – 56 – 78 (please refer How to Find MAC Address) Step 2 Please re-check your email within 24 hours (if you send during office hour) and you will get an email from IIUM Wireless Email. Step 3 Click here for wireless setup.edu.iiu.my Subject: Wireless Registration Content Name: Abdel Razzaq Matric No: G0812020 Email: G0812020@stud. FOR EXAMPLE: Email to: wireless@iiu. . Users are required to perform self configuration base on our manual guidelines.edu. Go to “Connect to…” Click Connect to… 3. Click “START” 2. click “Wireless Network Connection” Click Wireless Network Connection . Then.Troubleshooting (Windows XP) 1. Click “Properties” Click “Properties” 5. Click at “Wireless Network” Tab. Make sure you remove all Preferred network by click Remove a) Click at Wireless Network Tab b) Tick this box c) Choose iium-community (If iium-community is not exist. please install iiumwifiinstaller.exe) d) Click “Properties” .4. a) Click Association Tab c) Choose “WPA” b) Tick this box d) Choose “TKIP” 7.6. Go to “Authentication” tab and follow as below d) Choose “Protected a) Click Authentication Tab EAP (PEAP)” b) Un-tick this box e) Click “Properties” c) Un-tick this box . Go to “Association” tab and follow as below. a) Un-tick this box b) Choose “EAP Token” c) Tick this box d) Click “OK” 9. If the pop-up menu not appears. Please CLICK on the pop-up menu to enter credentials. change the following setting. At Protected EAP Properties. Please click on the pop-up menu . Wait until network pop-up menu appear. turn OFF your wireless device and then turn it ON again.8. Phone Number and your MAC Address to wireless@iiu. Enter “User name” and “password”…and DONE.my ------------------------------------------------------------END OF PAGE---------------------------------------------------------------- . please email your Matric Number. click here Logon domain: <leave it blank> If you face any problem.: 0512345 (Undergrade) G0912345 (Postgrade) Password: Student Pin Number Finally.10.g.edu. User name: Matric Number e. Then.Troubleshooting (Windows Vista) 1. Right-Click at Network icon. Right-Click 2. Then click at the “Network and Sharing Center” Click here 3. click “Manage network connections” Click here . Go to taskbar. Then click “Properties” . Click “Properties” Click here 6. “Wireless Network Connection Properties” will appear. After that. Click at “Internet Protocol Version 4 (TCP/IPv4)”.4. right-click at the “Wireless Network Connection” Click here 5. Make sure “Obtain an IP address automatically” and “Obtain DNS server address automatically” are selected 8. . Check the “Internet Protocol Version 4 (TCP/IPv4) Properties”.1) Click here 2) Then click Properties 7. Go to the “Network and Sharing Centre” again. Then click “Manage wireless network”. 9. After all settings have been correctly checked. click “OK” then “OK” again for all properties. If you have any manual setting for wireless network. please remove “iium-community” . Make sure you leave it empty.Click here 10. Please “Remove” any wireless network in the box below. 11. click “Add”… Click “Add” 12. Then. Click “Manually create a network Profile” Click “Manually create a network Profile” . 13. Please follow as below a) Type iiumcommunity b) Choose “WPAEnterprice” c) Choose “TKIP” d) Tick this box e) Click “Next” 14. Click “Change connection settings” Click “Change connection settings” . 15. Follow as instructed. a) Click Security Tab b) Click Protected EAP (PEAP) c) Tick this box x d) Click “Settings…” x e) Un-tick this box x f) Choose “EAP Token” x g) Tick this box x h) Click “OK” x . : 0512345 (Undergrade) G0912345 (Postgrade) Password: Student Pin Number Finally. Wait until network pop-up menu appear. Please CLICK on the pop-up menu to enter credentials Please click on the pop-up menu 17.16. Enter “User name” and “password”…and DONE! User name: Matric Number e. click here Logon domain: <leave it blank> If you still face a problem.g. turn OFF your wireless device and then turn it ON again.my ------------------------------------------------------------END OF PAGE---------------------------------------------------------------- . Phone Number and your MAC Address to wireless@iiu. please email your Matric Number. If the pop-up menu not appears.edu. 11 standards family such as 802.11g. This means it depends on how many users are connected to the wireless access point. Technologically. but this is important for wireless security purpose.11a or IEEE 802. and 802.11b.11g standard. Another term frequently used for WLANs is “Wi-Fi”.Frequent Asked Question a) What is a wireless network? Wireless Local Area Network “WLANs”. specifically those supported by the popular 802.11a. A Wireless LAN is a type of local area network that uses high Radio Frequency (RF) waves rather than network cable to communicate between noted. the encryption transmission (WPA) will also affect the wireless speed. If there are many people connected to the wireless access point. c) How to login and use wireless? For Staff username: email username password: email password For student username: matric number password: pin number . b) How fast is the connection? The IIUM Campus Wide Wireless Network maximum can operate at 54Mbps with IEEE 802. 802. it is a shared access medium. Besides that. the slower the connection will become. 04 Windows Vista (not recommended yet by ITD IIUM) for easiness. • Incorrectly configured wireless network settings.0 with Service Pack 2 Netscape navigator 4. Handheld.11b/g Adapter (Wi-Fi compatible)-PCMCIA. or obstructions between wireless devices . interference. Palm support wireless System Software One of the following: Microsoft Windows XP Professional Microsoft Windows 2000 Macintosh Linux Ubuntu 8. • Insufficient credentials for authentication or missing permissions for authorization • Distance. etc). e) What cause wireless connection problems? • Disabled wireless network adapters. Pocket PC. please downgrade your Vista to Win XP Additional Software Microsoft Internet Explorer 6.75 Any Browsers. USB or built in (Centrino.d) PC Minimum Requirement The minimum system requirements for the mobile user PC are: System hardware PC or notebook support wireless Wireless LAN IEEE 802. IIUM Wi-Fi offers guaranteed secure connection and all information are encrypted. . spyware. Public Wi-Fi does not have security features and it is open to risk. While the other operating system just simply WPA only. Coffee Bean or Kotiam Cafe? The registration setup is complicated just because to ensure that all traffic travel in the air is encrypted and secured. Enter again your credential info if required Windows Vista not recommended by IIUM Wi-Fi admin . Secure environment setup is known to be a quit complicated to non-IT savvy users. WPA2 has strong security features and more complicated to setup compared to WPA setting.use at your own risk The best way is to use normal Windows XP. i) Why IIUM Wi-Fi use WPA and not WEP or WPA2? WEP key can be cracked less then 5 minutes. shutdown your laptop for a few minute and restart again.04 h) Why the registration setup is complicated and it is not as easy as at any public Wi-Fi such as Starbuck. ITD will enhance its security using WPA2 in the future. malware. WPA setting is quit secure enough. Macintosh (MacBook) or Ubuntu 8.f) Why the status is validating identity? Few reasons why the status still on validating identity Wireless client or adapter not running properly (please restart again) Laptop infected with viruses. Secret Recipe. In average. not many devices own by IIUM Community supported WPA2. worms or Trojan-horse The operating system is not genuine Wireless account blacklisted by the administrator (security threat etc) g) What to do when Windows Vista shows limited connection OR connected with limited access? Windows Vista Wi-FI security was designed with two type of WPA which is personnel and enterprise. What ever you send can be simply sniffed by unauthorized hacker. When you are connected but limited access. adware.
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