Solved mcq¶s of mgt501, MGT501 - Human Resource Management mid term and final teSolved mcq¶s of mgt501, MGT501 - Human Resource Management mid term and final term exams help 1. a. b. c. d. e. 2. a. b. c. d. e. The basic functions of management include all of the following except _____. planning organizing motivating leading staffing The management process is made up of _____ basic functions. three four five eight ten 3. Which basic function of management includes establishing goals and standards, developing rules and procedures, and forecasting? a. b. c. d. e. 4. a. b. c. d. e. planning organizing motivating leading staffing What specific activities listed below are part of the planning function? giving each subordinate a specific task recruiting prospective employees training and developing employees developing rules and procedures all of the above 5. Lin spends most of her time at work setting goals and standards and developing rules and procedures. Which function of management does Lin specialize in? a. b. c. d. e. planning organizing motivating leading staffing 6. Which basic function of management includes delegating authority to subordinates and establishing channels of communication? a. planning b. organizing c. motivating d. leading e. staffing 7. a. b. c. d. e. What specific activities listed below are part of the organizing function? giving each subordinate a specific task recruiting prospective employees training and developing employees developing rules and procedures all of the above 8. Which basic function of management includes selecting employees, setting performance standards, and compensating employees? a. b. c. d. e. 9. a. b. c. d. e. planning organizing motivating leading staffing What specific activities listed below are part of the staffing function? giving each subordinate a specific task maintaining morale recruiting prospective employees developing rules and procedures both b and c 10. Which basic function of management includes setting standards such a sales quotas and quality standards? a. b. c. d. e. 11. planning organizing controlling leading staffing What specific activities listed below are part of the controlling function? a. b. c. d. e. giving each subordinate a specific task recruiting prospective employees training and developing employees developing rules and procedures checking to see how actual performance compares with standards 12. _____ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns. a. b. c. d. e. 13. Human Resource Management Labor Relations Industrial Psychology Organizational Behavior Organizational Health and Safety Management Human resource management is _____. a. the concepts and techniques used to control people at work b. the process of organizing work activities c. the process of identifying countries with cheaper labor costs and relocating jobs to those countries d. the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns e. all of the above 14. orders. a. b. c. d. e. 15. a. b. c. d. e. _____ is the right to make decisions, to direct the work of others, and to give Leadership Authority Delegation Management Responsibility _____ are authorized to direct the work of subordinates. Line managers Staff managers Leaders Advisory board members All of the above 16. _____ are responsible for assisting and advising line managers in areas like recruiting, hiring, and compensation. a. b. c. d. e. Human resource managers Staff managers Line managers EEO officers Board members 17. Effective human resource management could include all of the following responsibilities except _____. a. b. c. d. e. placing the right person in the right job training employees controlling labor costs protecting employees¶ health all are responsibilities necessary for effective human resource management 18. Human resource managers generally exert _____ within the human resources department and _____ outside the human resources department. a. line authority; implied authority b. staff authority; line authority c. line authority; staff authority d. functional control; authoritarian control e. staff authority; specific authority 19. Line managers respect the knowledge human resource managers have in areas such as testing and affirmative action. Consequently, human resource managers can influence line managers through _____. a. line authority b. functional control c. implied authority d. explicit authority e. human capital 20. Which of the following responsibilities do human resource managers fulfill in their role as employee advocates? a. b. c. d. e. 21. a. b. c. d. establish guidelines for how management should be treating employees provide support for employees contesting unfair practices represent employees¶ interests as appropriate all of the above none of the above All of the following are examples of human resource job duties except _____. recruiter equal employment opportunity coordinator financial advisor compensation manager e. labor relations specialist vu.ysapak.com 22. Which of the following job titles indicates a position in human resources? a. recruiter b. job analyst c. training specialist d. EEO coordinator e. all of the above 23. Which of the following tasks related to recruiting and hiring is not typically handled by HR staff? a. b. c. d. e. specify necessary job qualifications develop pool of qualified applicants conduct initial screening interviews administer tests explain benefits packages 24. The expertise of human resource departments became indispensable with the _____. a. introduction of employment laws b. passing of equal employment laws c. increase of women in the workforce d. movement of jobs to countries with cheaper labor costs e. both a and b 25. _____ refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad. a. Expansion b. Market development c. Globalization d. Export growth e. Diversification 26. a. b. c. d. e. 27. a. b. Most people who are classified as nontraditional workers are _____. contingent workers independent contractors job sharing working multiple jobs caring for an elderly parent Which of the following is a type of nontraditional worker? contingent workers part-time workers often with a different company. Saras and Ann could be classified as _____. Jak is a type of _____. c. none of the above 30. and expertise of a firm¶s workers? a. intangible assets d. c. a. nontraditional workers d. flex-time workers b. he moves on to another project. increasingly diverse workforce aging workforce increasing use of contingent workers both a and b all of the above The proportion of women in the workforce is projected to _____. b. e. traditional workers e. increase significantly over the coming decade decrease as more women decide to stay home with children stop growing increase at a decreasing rate decrease at an increasing rate . a. human resources b. He works on several projects for a variety of companies. b. education. c. skills. Which of the following demographic issues represents a challenge for human resource managers? a. d. training.c. human capital c. d. people working in alternative work arrangements people with multiple jobs all of the above 28. Jak takes on various projects as an independent contractor. e. intellectual property 31. What term refers to the knowledge. Ann share one flight attendant job at Jet Airlines. e. 32. e. When a project is complete. contingent workers c. contingent worker collateral worker manager consultant none of the above 29. b. Saras and her mother. a. knowledge assets e. d. d. anecdotal evidence d. What tactic will employers likely have to take to fill openings left by retiring employees? a. b. a. goals 38. a. ratios b. benchmarks c. instituting flexible work hours b. c. scorecard 36. lowering the retirement age 35. measurable evidence of effectiveness c. Over the next few years. qualitative measures of success e. e. employers may face a severe labor shortage because there are fewer people entering the job market than there are retiring baby boomers one-third of married women are not in the labor force Older workers will represent 11% of the labor force people are living longer all of the above 34. absence rate b. a. grades e. strategy d. rehiring retirees e. a. SWOT analysis b. cost per hire c. The _____ metric can be used as a measurement to show improvements to savings in recruitment and retention costs. _____. HR expense factor . mission statement c.33. both a and b 37. d. The performance of human resource departments is evaluated based on _____. A _____ is a company¶s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. providing elder care c. measurable evidence of efficiency b. tactic e. Quantitative performance measures used by human resource managers to assess operations are called _____. a. hiring more women d. metrics d. human capital ROI c. Turnover rates 42. HR expense factor b. Which metric views employees as capital rather than as an expense? time to fill training investment HR expense factor revenue factor none of the above The _____ measures the rate at which employees leave the company. health care costs per employee d.d. b. health care costs per employee d. c. e. disability management c. Which metric indicates the cost of health care per employee by providing the per capita cost of employee benefits? a. human capital ROI time to fill 39. a and b only 43.com 41. HR portals e. The _____ metric views human resource expenses in relation to the total operating expenses of the organization. 44. human capital ROI c. safety training b. human capital value added e. turnover costs turnover rate . a. safety incentives d. Government labor reports b. e. a. Exit interviews c. d. human capital value added e.ysapak. HR expense factor b. Which of the following human resource practices can be useful in reducing workers¶ compensation cost per employee? a. all of the above e. revenue factor 40. b. a. revenue factor vu. a. _____ are a useful tool for determining why employees are leaving an organization. Benchmarks d. d. a. metric b. When managers use metrics to assess performance and then develop strategies for corrective action. success metric e. The term _____ means contributing in a measurable way to achieving the company¶s strategic goals. a. organizing 46. competitor¶s metric c. value creation d. none of the above 47. leading c. advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires . The Revenue Factor is equal to _____. planning b. last year¶s metric b. Managers use a(n) _____ to measure the HR function¶s effectiveness and efficiency in producing employee behaviors the company needs to achieve its strategic goals. controlling e. total days elapsed to fill requisitions divided by the number hired c. revenue divided by the total number of full-time equivalents (FTE) b.c. achievement success c. staffing d. high performance work system e. a. a. Metrics can be compared against _____ to evaluate an organization¶s performance. benchmark d. survey data d. HR Scorecard c. a. revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FTE) d. e. competitive advantage b. HR expense divided by the total operating expense e. all of the above 49. MBO format 48. national standard e. time to fill cost per hire absence rate 45. they are performing the _____ function of management. What metric evaluates retention efforts by an organization? turnover costs turnover rate cost per hire absence rate both a and b 54. c. a. total days elapsed to fill requisitions divided by the number hired c. advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires 53. revenue divided by the total number of full-time equivalents (FTE) b. revenue divided by the total number of full-time equivalents (FTE) b. HR expense divided by the total operating expense e. The cost per hire is equal to _____. a. Employer Costs for Employee Compensation Report d. Cost Per Hire Staffing Metrics Survey c. revenue divided by the total number of full-time equivalents (FTE) b. advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires 52. HR expense divided by the total operating expense e. a. a. Employer Costs for Employee Compensation Report d. total days elapsed to fill requisitions divided by the number hired c. revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FTE) d. Government employment report b. revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FTE) d. a. a. Firms can use the _____ as a benchmark for the time to fill metric. total days elapsed to fill requisitions divided by the number hired c. b. advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires 51.50. revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FTE) d. Firms can use the _____ as a benchmark for the cost per hire metric. None of the above 55. e. Government employment report b. HR expense divided by the total operating expense e. Cost Per Hire Staffing Metrics Survey c. The HR expense factor is equal to _____. d. None of the above . Government Job Turnover Report e. Government Job Turnover Report e. The human capital value added is equal to _____. training. HR scorecard c. which one refers to knowledge of strategic planning. HR proficiencies b. human resource managers should analyze _____. annual report 57. all of the above 58. leadership proficiencies d. learning proficiencies e. appraisal system d. To illustrate how employees add value to an organization. employee behaviors resulting from the activities. evaluation system b. Of the four categories of proficiencies necessary for HR managers. a. Mak should use the _____ metric. all of the above 59. learning proficiencies e. In which area must HR managers be proficient in order to perform well in today s environment? a. business proficiencies c. training investment d.56. injuries by job type d. and compensation? a. staffing proficiencies . production. HR proficiencies b. and the strategically relevant organizational outcomes of those employee behaviors is called a(n) _____. human capital value added c. and performance of the organization s workforce. evaluation benchmark e. marketing. leadership proficiencies d. and finance? a. changes in injuries over time e. which one refers to traditional knowledge and skills in areas such as employee selection. learning proficiencies e. business proficiencies c. skill. When seeking to improve the workers compensation cost per employee metric. intangible assets 60. types of injuries b. injuries by department c. leadership proficiencies d. Of the four categories of proficiencies necessary for HR managers. a. The concise measurement system used by companies to show the quantitative standards the firm uses to measure HR activities. revenue factor b. Mak wants to report the value of the knowledge. a. business proficiencies c. staffing proficiencies 61. HR expense factor e. HR proficiencies b. Mohan is particularly good at staying abreast of new technologies and practices affecting human resources management. Su Han is an HR manager for a large company. Labor laws d. _____ set guidelines regarding how the company writes its recruiting ads. equal employment laws b. _____ set guidelines regarding safety practices at work. a. learning proficiencies e. which one refers to the ability to work with and lead management groups? a. Fairness in Employment regulations .62. business proficiencies c. occupational safety and health laws c. Advertising regulations e. business proficiencies c. The MBA degree she earned prior to taking this position has been helpful to her because it prepared her to better understand the role of strategic planning. labor laws d. advertising regulations e. leadership proficiencies d. Which of the following types of laws does notaffect the decisions of human resource managers? a. production. staffing proficiencies 65. staffing proficiencies 63. Which proficiency is Mohan skilled in? a. HR proficiencies b. Fairness in Employment regulations 67. HR proficiencies b. Advertising regulations e. HR proficiencies b. learning proficiencies e. leadership proficiencies d. and finance in creating a profitable organization. a. marketing. business proficiencies c. leadership proficiencies d. Occupational safety and health laws c. Labor laws d. learning proficiencies e. what questions its job interviewers ask. and how it selects candidates for training programs or evaluates its managers. Equal employment laws b. Which category of proficiency has Su s MBA prepared her for? a. Of the four categories of proficiencies necessary for HR managers. Occupational safety and health laws c. staffing proficiencies 64. Equal employment laws b. all of the above affect the decisions of human resource managers 66. Which of the following HR activities may be outsourced to specialist service providers? administration of 401 (k) pension plans employee assistance/ counseling plans retirement planning background checks all of the above 69. URL 70. electronic spreadsheets. HR portal c. database b. data warehouse d.Technique for listing elements of job before selecting someone to perform it. 4. e. data warehouse d. c. moderate) vu. 3. 2. database b. 3. d.Internal advertisement by an organization to attract candidates from the existing employees.An arrangement of in house training of employees for career advancement. a. against a vacancy. and benefit summaries and providing the materials at a single location on the company intranet. Companies may use a(n) _____ to provide employees with a single access point or gateway on a company s intranet to all human resource information.ysapak.Human Resource Management for exams Q-1: Job posting is: 1. customer relationship management system e. AB Corp streamlined its annual benefits package enrollments by digitizing and aggregating the former paper benefits reports. 2. a. HR portal c. Q-2: Realistic job preview is a: 1.The system of transferring existing employees to comparable new jobs available in the organization.Performance appraisal technique. under a single title to establish uniformity of standards in controls and compensations.Grouping together of a family of similar jobs.A selection device that enables the candidates to learn both the negative and positive information about the job and organization.68. www e. a. outsourcing model (b. b. 4. None of the given options .com MGT501 MCQ 1 un-Solved MCQ's of MGT501 . AB Corp is using a(n) _____. Top down process 2. 4.Q-3: Job analysis can be performed in all of the following ways except: Observing hourly work Reviewing interviews conducted with departing employees Studying diaries or daily journals that manager kept over a three-month period Giving workers checklists to indicate which tasks on the list are performed during job execution Q-4: Considering continuous process improvement activities in organizations.Goal attainment 4. Should ³Zero defects´ really be a goal? 1.Yes most industries find this an attainable goal.Making the best use of scarce resources 3.Bottom up process 3. 2. for some mistakes. Downsizing 2.Planning for long-run goals 2.Sometimes. cost benefits can not be calculated Q-5: Organizational efficiency is expressed as: 1.Yes perfection is reasonable goal. the process is known as: 1.A process of top down support and bottom up development 4.Meeting deadlines -6: Goal setting is: 1.A function of senior management Q-7: When the firm changes the way it operates. Brain drain . 0.1 percent errors can be corrected much more efficiently than they can be prevented 3.No. Autonomy MGT501 solved mcqs 1.Job specification Q-9: Effectiveness is ----------1. Do right things 2. Flextime 3. All of the given options Q-10: Extents of individual freedom and discretion employees have in performing their jobs is Known as 1.3.Selection 4.Capitation 2. Outsourcing Q-8: Which one is not included in the hiring process? 1.Socialization 3. Motivating the employees is classified as: .Empowerment 4. Do things right 3. Which of the following management function includes setting standards for everyone in the organization? ? Planning ? Organizing ? Leading ? Controlling 3. Restructuring 4. Productivity 4. HRM is associated with the management of: ? General people ? Financial resources ? Organizational people ? Community members 2.Recruitment 2. Effective HRM leads to: ? Organizational success ? Organizational failure ? Organizational complexity ? Organizational inefficiency 10.? ? ? ? Informational role Interpersonal role Decisional role Conceptual role 4. Jobs are identified & grouped while: ? Planning ? Organizing ? Leading ? Controlling 9. Manufacturing was the main concern of personnel department during: ? Mechanistic period ? Catalytic period ? Organistic period ? Strategic period 7. Performance measurement 8. Organizational goals should be: ? Achievable ? Ambiguous ? Random ? Vague 11. Customers of an organization fall under which of the following category? . Which of the following is the main responsibility of an HR department? ? Attracting candidates for job ? Ensure staff development ? Keep employees motivated ? All of the given options 5. Running the organizational activities is called: ? Management process ? Executive position ? Quality management ? D. HR managers are generally the _______________ managers: ? Line ? Middle ? Staff ? Top 6. Brain drain is one of the: . A practice used by companies to assign their costly activities to outside providers is known as: ? Planning ? Decentralization ? Restructuring ? Outsourcing 15.? ? ? ? Shareholders Staff Partners Stakeholders 12. The thorough & detailed study regarding jobs within an organization is represented by: ? Job analysis ? Job description ? Job specification ? Job evaluation 14. What could be the best approach for an organization to sustain in a dynamic environment? ? Be stagnant ? Responsive to change ? Reluctant to change ? Merge with others 13. Leaders perform: ? Decisional roles ? Informal roles ? Informational roles ? Interpersonal roles 17. Which of the following system represents interrelated activities? ? A closed system ? An isolated system ? An open system ? A clogged system 19. Organizations take inputs from: ? Rules & policies ? Internal environment ? External environment ? Legislations & litigations 18. Organizational behavior depicts the: ? Jargons used within the organization ? Collective behavior of employees ? Effect of society s behavior on an organization ? All of the given options 16. workers can not be retired by force ? At the age below 18. workers can never be hired ? Having 10 years of experience. organizations should develop: ? Powerful union ? Strategic alliance ? Legal compliance ? Stakeholder influence 25. Globalization 21. EXCEPT: ? Part-time work ? Flexible hours ? On-site child care ? Job sharing . Reactive approach to overcome the influence of discriminatory practices occurred in the past is referred as: ? Equal employment opportunity ? Affirmative action ? HR planning ? Litigation process 23. In order to promote unbiased management. workers should be promoted ? Workers can never be rehired if retired once 22. Organizations put maximum effort in measuring performance of organizational people because: ? It makes procedures cost effective ? It helps in detecting the problems ? It leads to product innovation ? D. Following are all included in 'Statistical Approach' of forecasting. Which of the following statement reflects the 'Age Discrimination Act' for workers? ? At the age of 40 to 70. Shifting from manual to computerized system is resulted due to: ? Workforce diversity ? Technological advancement ? Stake holders involvement ? D.? ? ? ? Organizational threat Organizational opportunity Organizational strength Organizational weakness 20. Alternative work arrangements include all of the following. It assists in implementing new technology 24. EXCEPT: ? Trend analysis ? Sensitivity analysis ? Ratio analysis ? Regression analysis 26. Who is in the best position to observe and evaluate an employee s performance for the purposes of a performance appraisal? ? Peers ? Customers ? Top management . How often HR planning process is implemented within an organization? ? Continuously ? Annually ? Bi-annually ? Quarterly 28. Which of the following statement best reflects the Job analysis? ? Conceptual process ? Written statement ? Recruitment method ? Legal clause 31. Central 30. ? Important ? Internal ? External ? D. Which of the following reflects the relationship between MIS & HRIS? ? Both are same ? MIS is one aspect of HRIS ? HRIS is one aspect of MIS ? No relationship exists 29. Standards are established to: ? Achieve desired outcomes ? Meet legal compliance ? Achieve competitive advantage ? Promote goodwill in market 32. None of the given options 33.27. Job evaluation is based on the: ? Physical skills required by the job ? Relative job worth for an organization ? Complexity of the job to perform ? Conceptual skill required by the job 34. Which of the following constraint does NOT affect the recruiting efforts? ? Compensation of the job ? Image of the organization ? Internal organizational policies ? D. Strengths & Weaknesses are ____________________ to an organization. ? General people ? Financial resources ? Organizational people ? Community members 42. EXCEPT: ? Part-timers ? Contractors ? Directors ? Temporaries 40. Which of the following best defines recruitment in an organization? ? Forecast the supply of outside candidates ? Develop an appropriate applicant pool ? Determine the importance of job applicants ? D. HRM is associated with the management of. . Which of the following term is used for choosing the individual who is best suited to a particular position and to the organization from a group of potential applicants? ? Recruitment ? Staffing ? Enrollment ? Selection 39. Which of the following term is used as an indicator of missing information by the applicant while making selection decision? ? Red flag ? Red alert ? High alert ? Alarming situation 37. Which of the following term contains information regarding machines & equipments used at workplace? ? Job analysis ? Job specification ? Job description ? Job evaluation 41. All of the given options 38. Cost of human resources refers to. Followings are included in contingent workers.? Immediate supervisor 35. Which of the following is a stated outcome of 'Job Analysis'? ? Job description ? Job specification ? Job evaluation ? All of the given options 36. ? Determining organization s mission ? Developing organizational goals ? Formulating strategies ? Environmental scanning 48. Top level managers require __________________ skills the most. ? Line ? Middle ? Staff ? Top 46. ? IS ? MIS ? HRIS ? DBMS 45. ? Planning ? Organizing ? Leading ? Controlling 49. the productivity of employees. SWOT Analysis is a tool for. ? Increased by increasing light ? Decreased by decreasing light ? Increased by observing them ? No change in their productivity 50. Jobs are identified & grouped while. Matching the job description with the individuals qualification is an important aspect of. Manufacturing was the main concern of personnel department during.? ? ? ? Company profits Employee shares Salary packages Earned revenues 43. According to the Hawthorne studies. ? Mechanistic period ? Catalytic period ? Organistic period ? Strategic period 47. Organizational goals should be. ? Technical ? Interpersonal ? Conceptual ? Mechanical 44. HR managers are generally the _______________ managers. . HRM is associated with the management of: ? General people ? Financial resources ? Organizational people ? Community members 2. Running the organizational activities is called: ? Management process ? Executive position ? Quality management ? D. Which of the following is the main responsibility of an HR department? ? Attracting candidates for job ? Ensure staff development ? Keep employees motivated ? All of the given options 5. Performance measurement . Motivating the employees is classified as: ? Informational role ? Interpersonal role ? Decisional role ? Conceptual role 4.? Achievable ? Ambiguous ? Random ? Vague MGT501 solved mcqs 1. HR managers are generally the _______________ managers: ? Line ? Middle ? Staff ? Top 6. Which of the following management function includes setting standards for everyone in the organization? ? Planning ? Organizing ? Leading ? Controlling 3. Manufacturing was the main concern of personnel department during: ? Mechanistic period ? Catalytic period ? Organistic period ? Strategic period 7. The thorough & detailed study regarding jobs within an organization is represented by: ? Job analysis ? Job description ? Job specification ? Job evaluation 14. What could be the best approach for an organization to sustain in a dynamic environment? ? Be stagnant ? Responsive to change ? Reluctant to change ? Merge with others 13. Customers of an organization fall under which of the following category? ? Shareholders ? Staff ? Partners ? Stakeholders 12. A practice used by companies to assign their costly activities to outside providers is known as: ? Planning ? Decentralization ? Restructuring ? Outsourcing 15. Organizational behavior depicts the: ? Jargons used within the organization ? Collective behavior of employees ? Effect of society s behavior on an organization ? All of the given options .8. Jobs are identified & grouped while: ? Planning ? Organizing ? Leading ? Controlling 9. Effective HRM leads to: ? Organizational success ? Organizational failure ? Organizational complexity ? Organizational inefficiency 10. Organizational goals should be: ? Achievable ? Ambiguous ? Random ? Vague 11. Brain drain is one of the: ? Organizational threat ? Organizational opportunity ? Organizational strength ? Organizational weakness 20. Reactive approach to overcome the influence of discriminatory practices occurred in the past is referred as: ? Equal employment opportunity ? Affirmative action ? HR planning ? Litigation process 23. workers can not be retired by force ? At the age below 18. Which of the following statement reflects the 'Age Discrimination Act' for workers? ? At the age of 40 to 70. Organizations take inputs from: ? Rules & policies ? Internal environment ? External environment ? Legislations & litigations 18. Which of the following system represents interrelated activities? ? A closed system ? An isolated system ? An open system ? A clogged system 19. workers should be promoted ? Workers can never be rehired if retired once 22. Globalization 21.16. Leaders perform: ? Decisional roles ? Informal roles ? Informational roles ? Interpersonal roles 17. Shifting from manual to computerized system is resulted due to: ? Workforce diversity ? Technological advancement ? Stake holders involvement ? D. workers can never be hired ? Having 10 years of experience. Organizations put maximum effort in measuring performance of organizational people because: ? It makes procedures cost effective ? It helps in detecting the problems . Which of the following reflects the relationship between MIS & HRIS? ? Both are same ? MIS is one aspect of HRIS ? HRIS is one aspect of MIS ? No relationship exists 29. Following are all included in 'Statistical Approach' of forecasting. Strengths & Weaknesses are ____________________ to an organization. Alternative work arrangements include all of the following. How often HR planning process is implemented within an organization? ? Continuously ? Annually ? Bi-annually ? Quarterly 28. Central 30. ? Important ? Internal ? External ? D. organizations should develop: ? Powerful union ? Strategic alliance ? Legal compliance ? Stakeholder influence 25. EXCEPT: ? Part-time work ? Flexible hours ? On-site child care ? Job sharing 27. Which of the following statement best reflects the Job analysis? ? Conceptual process ? Written statement ? Recruitment method ? Legal clause 31. It assists in implementing new technology 24. In order to promote unbiased management. Standards are established to: ? Achieve desired outcomes ? Meet legal compliance . EXCEPT: ? Trend analysis ? Sensitivity analysis ? Ratio analysis ? Regression analysis 26.? It leads to product innovation ? D. Job evaluation is based on the: ? Physical skills required by the job ? Relative job worth for an organization ? Complexity of the job to perform ? Conceptual skill required by the job 34. Who is in the best position to observe and evaluate an employee s performance for the purposes of a performance appraisal? ? Peers ? Customers ? Top management ? Immediate supervisor 35.? Achieve competitive advantage ? Promote goodwill in market 32. Which of the following constraint does NOT affect the recruiting efforts? ? Compensation of the job ? Image of the organization ? Internal organizational policies ? D. All of the given options 38. None of the given options 33. Which of the following term is used for choosing the individual who is best suited to a particular position and to the organization from a group of potential applicants? ? Recruitment ? Staffing ? Enrollment ? Selection . Which of the following best defines recruitment in an organization? ? Forecast the supply of outside candidates ? Develop an appropriate applicant pool ? Determine the importance of job applicants ? D. Which of the following is a stated outcome of 'Job Analysis'? ? Job description ? Job specification ? Job evaluation ? All of the given options 36. Which of the following term is used as an indicator of missing information by the applicant while making selection decision? ? Red flag ? Red alert ? High alert ? Alarming situation 37. Followings are included in contingent workers. HR managers are generally the _______________ managers.39. HRM is associated with the management of. ? IS ? MIS ? HRIS ? DBMS 45. ? Mechanistic period ? Catalytic period ? Organistic period ? Strategic period . Top level managers require __________________ skills the most. EXCEPT: ? Part-timers ? Contractors ? Directors ? Temporaries 40. Which of the following term contains information regarding machines & equipments used at workplace? ? Job analysis ? Job specification ? Job description ? Job evaluation 41. ? General people ? Financial resources ? Organizational people ? Community members 42. ? Technical ? Interpersonal ? Conceptual ? Mechanical 44. Cost of human resources refers to. ? Company profits ? Employee shares ? Salary packages ? Earned revenues 43. Manufacturing was the main concern of personnel department during. Matching the job description with the individuals qualification is an important aspect of. ? Line ? Middle ? Staff ? Top 46. HRM is associated with the management of: ?General pe « Reply #1 on: May 20. The thorough & detailed study regarding jobs within an organization is represented by. ? Planning ? Organizing ? Leading ? Controlling 49. ? Achievable ? Ambiguous ? Random ? Vague for more visit vu. solved papers. According to the Hawthorne studies. Organizational goals should be. Jobs are identified & grouped while. ? Job analysis ? Job description . ? Demand forecasting ? Supplies forecasting ? Financial forecasting ? Sales forecasting 53. SWOT Analysis is a tool for. ? Increased by increasing light ? Decreased by decreasing light ? Increased by observing them ? No change in their productivity 50. To anticipate the human resource needs of the organization based on some previous data or managerial judgment is known as. Which one of the following is NOT the source of workforce diversity? ? Age ? Gender ? Education ? Resentment 52.ysapak. the productivity of employees.com get all past papers. 05:25:34 PM » 51. ? Determining organization s mission ? Developing organizational goals ? Formulating strategies ? Environmental scanning 48. 2011.47. solved assignments and meet other vu students Re: MGT501 solved mcqs 1. Shifting from manual to computerized system is resulted due to. Organizational behavior depicts the. rather than completing it internally is called. ? Rules & Policies ? Internal Environment ? External Environment ? Legislations 58. ? A closed system ? An isolated system ? An open system ? A clogged system 59. Management sciences department is one of the _______________ of the VU. it is said to be. As organizational activities are interrelated. ? Planning ? Decentralization ? Restructuring ? Outsourcing 55.? Job specification ? Job evaluation 54. Organizations take inputs from its. (for the purpose of cost saving). ? Decisional roles ? Informal roles ? Informational roles ? Interpersonal roles 57. ? Jargons used within the organization ? Collective behavior of an organization ? Effect of society¶s common behavior on an organization ? Culture prevails in an organization 56. A practice used by companies to assign their costly activities to outside providers. Leaders perform. ? System ? Subsystem ? Board ? Structure 60. ? Workforce diversity ? Technological advancement ? Stake holders involvement ? Globalization . Organizations put maximum effort in measuring performance of organizational people because. Ease the transition from working life to retirement 63. are categorized as. ? Part-time work ? Flexible hours ? On-site child care ? Job sharing 67. Commission 62. ? Difficulty in balancing work and family life ? Top management is usually male oriented ? Lack of educational opportunities ? Common perception that woman can not be better boss 66. ? Performance outcomes ? Determinants of performance ? Performance appraisals ? Types of performance standards 65. One of the major barriers to career advancement experiencing by working ladies is. Rewards offered to labors involved in production.61. . ? Improve job satisfaction ? Increase employee commitment ? Minimize medical claims from retirees ? D. Alternative work arrangements include all of the following EXCEPT. The _____ problem occurs when supervisors tend to rate all their subordinates consistently high. Willingness. What best justifies this situation? ? His job may not be structured to suit his preferences ? It involves physical toughness ? It requires mental toughness ? It involves too much customer interaction 68. Mr. capacity & opportunity to perform are said to be. Ahmed is a cashier and he feels dissatisfied at work. ? It makes procedures cost effective ? It helps in detecting the problems ? It leads to product innovation ? It assists in implementing new technology 64. ? Salary ? Fringe benefits ? Wage ? D. The goal of pre-retirement educational programs is to. Groups are called ______________ if jobs are similar. ? Ranking method ? Factor comparison method ? Classification method ? Point factor method 73. ? Achieve desired outcomes ? Meet legal compliance ? Achieve competitive advantage ? Promote goodwill in market 72. ? Physical skills required by the job ? Relative job worth for an organization ? Complexity of the job to perform ? Conceptual skill required by the job 74. What is another term for 360-degree feedback? ? Feedback loop ? Multi-source assessment ? Upward feedback ? Circle feedback 71.? ? ? ? Central tendency Leniency Strictness Halo effect 69. The point method to evaluate job is an extension of. Job evaluation is based on the. The relationship between critical incident method & BARS (behaviorally anchored rating scale) is. ? Classes ? Grades . Who is in the best position to observe and evaluate an employee¶s performance for the purposes of a performance appraisal? ? Peers ? Customers ? Top management ? Immediate supervisor 75. ? No relationship exists ? Different methods to evaluate performance ? Both are similar PA methods ? Comparison method is used for PA. while BARS is related to training evaluation 70. Standards are established to. Train the raters prior to conduct the performance appraisal is an important responsibility of. retrieve. and distributed information related to the company's human resources is called a(n) _______________ ? HRIS ? Progressive discipline system ? IRS ? Contingent workforce system 82. ? To attract new blood in the organization ? To create stronger customer relationship ? To enhance the market share ? All of the above 78. store. ? Top management ? HR department ? Line managers ? Production department 77. Currently Organizations are providing benefits to their employees.Which of these is a major dimension of HRM practices contributing to company competitiveness? ? Compensating human resources ? Acquiring and preparing human resources . ? Pension ? Salary ? Bonus ? Income 79. Following are all examples of direct compensation EXCEPT. analyze. manipulate.? Scales ? Roles 76. ? It is an expensive method ? Only beneficial for small organizations ? Maximum probability of biasness ? Not useful when jobs are different 80. Which of the following measurement methods rates employee performance relative to other employees? ? Graphic rating scale ? Comparative method ? Essay method ? Critical incident method 81. A system used to acquire. One of the main flaws of Classification method to evaluate the jobs is. and practices.In which of these steps.Which of these is defined as any practice or activity carried on by the organization with the primary purpose of identifying and attracting potential employees? ? A leading indicator analysis ? Recruitment ? Personnel policies ? Selection 87.Playing the role of ____________ requires designing and delivering efficient and effective HR systems.Which of these is the process of getting detailed information about jobs? ? Job design ? Job description ? Job analysis ? Job skills 85. ? Biological ? Motivational ? Perceptual-Motor ? Mechanistic 88. processes.Scientific management was one of the earliest and best-known statements of the _____________ approach.HRM has primary responsibility for all of these implementation variables except: ? Task design ? People ? Reward systems ? Organization structure 84.? Managing the human resource environment ? All of the given options 83.Most HR functions spend very little time on: ? Traditional activities ? Transactional activities ? Transformational activities ? Day-to-day operational activities 89. the HR manager attempts to ascertain the supply of and demand for various types of human resources? ? Forecasting ? Program implementation ? Evaluation ? Goal setting 86. ? Administrative Agent ? Change Agent . and the offering of child-care services. 92. these employees get exposure to wide variety of management activities and are groomed for assuming the duties of next .Mentoring & Coaching has become increasingly important over the years because the employees who aspire to higher management levels in the organization often need the assistance and advocacy of someone higher up in the organization.The workers must look across company lines to other organizations to determine what skills are transferable. 96.Assistant to Position employees are given the opportunity to work under a successful manger.Which of these refers to the degree to which decision-making authority resides at the top of the organizational chart? ? Job design ? Decentralization ? Unity of command ? Centralization 91. and then go and get them 99. Just notifying the trainees that they were wrong is not as effective as telling them why they were wrong and how they can avoid making those mistakes in future. 97.Organizational approaches that are becoming increasingly popular in dealing with the needs of dual career couples are flexible work schedules. education and experiences as well as behavioral modification and refinement techniques that allow individuals to work better and add value. 100.Innovation entails developing skills to discover new products and processes and designing adaptable structures and cultures. often in different areas of organization.Career development consists of skills.? Strategic Partner ? Employee Advocate 90. 98.Performance feedback should do more than informing learners whether they were right or wrong.MBO requires that supervisors and employees determine objectives for employees to meet during the rating period and the employees appraise how well they have achieved their objectives. telecommuting. 93.Labor union might affect the appraisal process by stressing seniority as the basis for promotions and pay increases. 95. improving the employee¶s work behaviors & results. 94. In doing so.The goal of measuring performance is to improve the effectiveness & efficiency of the organization by aligning the employee¶s work behaviors & results with the organization¶s goals. Which one of the following is not implied in the definition of power? ? Influence ? Potential ? Dependency ? Actualization ? Capacity 105. 101.All of the following types of organizations are covered by the Occupational Safety and Health Act except __________ ? Federal agencies ? Hospitals ? Schools ? Self-employed persons ? Manufacturing facilities 103.Which department enforces the standards set out in the Occupational Safety and Health Act? ? Department of Health Services ? Department of Labor ? Department of Defense ? Department of Financial Services ? Economic Development Department .One reason for falling union membership in recent years is that __________ Legislation protects workers in a way that was once only offered by the unions ? Unions have been seen as largely ineffectual ? Union membership is too expensive ? Manufacturers will not hire union members ? Union members earn less on average compared to non-union members 102.There is fairly strong evidence that traits can predict _________ more accurately than leadership effectiveness ? Leadership emergence ? Extraversion in leaders ? Leadership awareness ? Leadership competence ? The conscientiousness of leaders 104.The conflict-handling intention of accommodating is ________ ? assertive and uncooperative ? assertive and cooperative ? unassertive and uncooperative ? unassertive and cooperative ? reflective and emotional 106.higher level. Family issues.The dimension of assertiveness refers to situations ________ ? in which one party attempts to satisfy his/her own concerns ? in which there is an expression of competition ? involving a major behavior change that lead to conflict ? in which one party behaves generously 110. Appraisal of a worker¶s performance can be described as: ? ? ? ? Planning Activity Organizing Activity Controlling Activity Leading Activity 112. ? Closed shop ? Union shop ? Agency shop ? Open shop ? Maintenance of agreement 109. and personality characteristics are examples of the __________ factor of potential stress ? Social ? Environmental ? Personnel ? Psychological ? Personal 108.The ___________ form of union security means that it is up to the workers whether or not they join the union and only those who join must pay dues.Which of the following benefits could be awarded as workers¶ compensation? ? Cash benefit ? Medical services ? Time off with pay ? Time off without pay ? a and b 111. economic problems. Process of working with different resources to accomplish organizational goals is known as: .107. Hawthorne studies depict the effects of work environment on: ? ? ? ? Human Behavior Human Performance Human Satisfaction All the given options 113. .? ? ? ? Strategic management Human Resource management Management Team work 114. Team members have the real time environment for interaction. The whole is greater than the sum of its parts is known as: ? ? ? ? Efficiency Effectiveness Productivity Synergy 118. Team members meet physically with each other Team members share views among themselves via communication links. Virtual teams can contribute to better coordination among the team members because: ? ? ? ? Technology brings them together on a forum. The study of Organizational Behavior is closely related to: ? ? ? ? Human Psychology Human Behavior in general Human Behavior at work Human-Machine Interaction 116. The concept of how a person behaves in a group can be attributed to: ? ? ? ? Thermodynamics Group Dynamics MBO (Management by objectives) Group Behavior 115. 119. Setting standards should be left to the employee rather than organization leads to self controlling because: ? It follows the management by objective approach. Essential component of an organization is: ? ? ? ? Team Structure Individual None of the given options 117. 0. ? No.? It increases the productivity of the worker ? It increases the confidence of workers ? Workers come up to the high standard since they have no pressure from his superiors. ? Sometimes. for some mistakes. cost benefits can not be calculated . ? The system of transferring existing employees to comparable new jobs available in the organization. ? Grouping together of a family of similar jobs. ? None of the given options 123. 120.1 percent errors can be corrected much more efficiently than they can be prevented ? Yes most industries find this an attainable goal. Realistic job preview is a: ? Technique for listing elements of job before selecting someone to perform it. Job analysis can be performed in all of the following ways except: ? Observing hourly work ? Reviewing interviews conducted with departing employees ? Studying diaries or daily journals that manager kept over a three-month period ? Giving workers checklists to indicate which tasks on the list are performed during job execution 124. ? Performance appraisal technique. Considering continuous process improvement activities in organizations. 122. under a single title to establish uniformity of standards in controls and compensations. against a vacancy. Job posting is: ? Internal advertisement by an organization to attract candidates from the existing employees. Should ³Zero defects´ really be a goal? ? Yes perfection is reasonable goal. ? An arrangement of in house training of employees for career advancement. Which one is not basic component of OB (Organizational Behavior) Model? ? ? ? ? Organization Group Team Individual 121. ? A selection device that enables the candidates to learn both the negative and positive information about the job and organization. Organizational efficiency is expressed as: ? ? ? ? Planning for long-run goals Making the best use of scarce resources Goal attainment Meeting deadlines 126. Which one is not included in the hiring process? ? ? ? ? Recruitment Socialization Selection Job specification 129. some courts have ruled that employers must be able to talk to one another about employees.Based on the concept of qualified privilege. 132. When the firm changes the way it operates.125. Effectiveness is ----------? ? ? ? Do right things Do things right Productivity All of the given options 130. the process is known as: ? ? ? ? Downsizing Brain drain Restructuring Outsourcing 128.Control and Coordination of headquarters may be impeded in selecting Host-Country Nationals . Extents of individual freedom and discretion employees have in performing their jobs is Known as ? Capitation ? Flextime ? Empowerment ? Autonomy 131. Goal setting is: ? ? ? ? Top down process Bottom up process A process of top down support and bottom up development A function of senior management 127. 134. 138. employees with demonstrated potential are given the opportunity to work under a successful manger.The analysis that identifies the kinds of the skills and behaviors required for the incumbents of a given job and the standards of performance that must be met is called Task/Operational Analysis.A process that significantly affects organizational success by having managers and employees work together to set expectations. attitudes. the openings that are likely to occur in the future.Training involves planned learning activities designed to improve an employee s performance at her/his current job.133. and reward performance.In Assistant to Position method. This method of appraisal is called ? Forced-Choice Appraisal ? Forced Distribution Appraisal ? Checklist Appraisal ? Behaviorally Anchored Rating Scales 144. review results.Succession planning programs are considerations of the job openings that presently exist in an organization.Any compensation method that ties pay to the quantity or quality of work the person produces is called ? Gain-sharing Plan ? Incentive Plan . 135.Pre-arrival stage explicitly recognizes that each individual arrives in organization with a set of organizational values.The benefits gained by a T & D program must outweigh the cost associated with providing the learning experience. often in different areas of organization. ? Management by Objectives ? Performance Appraisal ? Performance Management ? Organizational Planning 142. ? Individual ? Team ? Organization ? HR Manager 143. 140. 141. and how these positions might be filled.________________ is solely responsible for managing individual s career. and expectations. 136. 137. is supposed to be followed with careful evaluation.The evaluator uses a list of behavioral descriptions and checks off those behaviors that apply to the employee.Clear task instructions and model appropriate behavior are required for Effective learning.Training to be more effective. 139. This theory is known as ? Attribution Theory ? Stereotype ? Halo Effect ? None of above options 146.Office environment that contain harmful airborne chemicals. 153.? Compensation Plan ? Pay for performance Plan 145.Employee evaluations are directly affected by a supervisor s perceptions of who is believed to be in control of the employee s performance the employer or the manager.Benefits offered to employees reflect many of the trends existing in our ? Country ? Environment ? Organization ? Labor Force 149. or indoor pollution is referred to ? Homicide ? Sick Building ? Green Environment ? Environment pollution 148.Which has an impact on job pricing and the ultimate determination of an individual s financial compensation? ? The Organization ? The Job ? The Employee ? All of the above options 147.Feed back is information about some behavior and its effects.Recognition. 152.The extent to which members of a culture give preference to an in-group over individual goals is . accurate interpersonal communication that focuses on building and enhancing relationships. asbestos. positive reinforcement and employees empowerment can be used to avoid the ? Turnover ? Conflict ? Accident ? Frustration 150.Supportive communication is honest.Not giving a compliment for a job done very well can cause ? Punishment ? Extinction ? Negative Reinforcement ? De-motivation 151. 154.All the practices that implement the philosophy and policy of an organization with respect to employment are called employee relations. unless there is a law or contract to the contrary . 159. ? Management Rights ? Employment at Will ? Statutory Rights ? Contractual Rights 162. Disclosure by former or current organization members of illegal. or promote whomever they choose. a union security provision stipulating that.The first formal stage of the disciplinary procedure is ? Written Verbal Warning ? Written Warning ? Employee Separation ? Show-Cause Notice 164. an individual must join the union that represents employees after a probationary period. or illegitimate practices under the control of their employers. with group health care is known as managed health.A Developing trend toward integrating disability coverage with workers.Which is a common law doctrine stating that employers have the right to hire. compensation and.In negotiations. 158. the bargaining posture that assumes that the goals of the parties are irreconcilable is win lose bargaining/distributive bargaining. eventually. it can affect the performance in positive as well as negative ways.Stress is complex issue. immoral.A worker surplus forecasted results in ? Creative Recruiting ? Special Training Programs ? Reduced Hours ? Succession Planning 165.Which theory suggests that a leader should adapt his/her leadership style to the task? .Union shop.collectivism. as a condition of continued employment. 156.The ability of one person to influence another is ? Power ? Responsibility ? Authority ? All given options 163. demote.Whistle blowing. 157.Contributory Plans are group health-care plans in which employees share in the cost of the premiums. fire. 161. 160. 155. Safe working conditions.These rights Protect employees from discrimination. Right to form unions ? Statutory Rights ? Contractual Rights ? Employment policies ? Civil Rights 168.The actual hiring decision is done after ? physical exam ? interview .A forecasting tool that uses mathematical equations to predict the behavior of one variable on the basis of other known variable/s is known as ? Managerial judgment ? Regression analysis ? Trend analysis ? Ratio analysis 171.To be effective.For simplicity s sake. ? Vision ? Mission ? Goal ? Declaration 167. ? Two ? Three ? Four ? Six 169.Reduced hours technique is used to ? increase layoffs ? cope with surplus ? initiate creative recruiting ? provide training 172. leaders must provide a _________________that is a general statement of the organization s intended direction that evokes positive emotional feelings in organization members.To Becoming a Leader do all except ? Build Your Power Base ? Develop Your Judgment ? Use Your Management Skills ? Do Not Trust Anyone 170. we can classify the most frequent violations of discipline into _____________ categories.? ? ? ? Path-Goal Leadership Theory Vroom-Jago-Yetton Model LMX Theory The Situational Leadership Model 166. The jobs having challenging assignments.Organizations assess the training needs through ? company record ? customer complaints ? both of the given options ? none of the given options 175. company publications or letters is called ? internal recruitment ? job posting ? job advertisement ? open house 177. career oriented and having good remuneration increase ? government influence ? recruiting cost ? image of organization ? attractiveness of job 174.To conduct job analysis. HR manager work together with all except ? worker ? recruit ? supervisor ? consultant 179.election criteria may includes all except ? education ? competencies ? applicant pool ? integrity 178.The purpose of overtime is to ? restrict recruiting ? increase working hours ? reduce variable cost ? provide contingent workers 176.The process in which organization notifies its employees about job openings through notice boards.? background investigation ? conditional job offer 173. Hiring process completes by ? selection .The test that measures ability to learn and to perform the job is called ? aptitude test ? work sample test ? vocational interest test ? job knowledge test 180. negative reinforcement.Total compensation constitutes of ? direct rewards ? indirect rewards ? both of the given options ? none of the given options 187. ? diminishes the effect of development in the appraisal process.Placing a dollar value on the worth of a job is known as ? Job Pricing ? Pay Grades ? Pay Ranges ? Single-Rate System 186. or emotional problems. ? expectancy. and achievement 182.Following are the phases of the Motivational Process except ? Need Identification ? Selecting Goals ? Extinction ? Consequences of performance Reward/punishments 185. and valance ? existence. ? Employee Assistance Programs ? Wellness Programs ? Safety Programs ? Managed health 183. survivor s . mental. relatedness.A system of retirement benefits that provides benefits like disability insurance. power.The 360 degree appraisal ? works best in large organizations. instrumentality.? recruitment ? training ? orientation 181.McClelland believes the needs for _____________________ are most important.Following ways can be used to avoid the high turnover of employees except ? Use Recognition ? Use money ? Use Positive Reinforcement ? Empower Employees 188. ? aids in developing competitive intelligence. and growth ? positive reinforcement. 184.___________are programs designed to help employees whose job performance is suffering because of physical. ? provides feedback from a verity of individuals. and punishment ? affiliation. _________ is the process of acquiring. all of these areas of legal environment have influenced HRM except: ? Equal employment opportunity legislation ? Employees pay and benefits ? Employee competition legislation ? Job security 195.Upward appraisal is done by ? Immediate Supervisor ? Peers ? Subordinates ? None of the given options 190.Which basic function of management includes delegating authority to subordinates and establishing channels of communication? ? Planning ? Organizing ? Leading ? Staffing 194. ? Labor Relations ? Organizational Behavior ? Human Resource Management ? Organizational Health and Safety Management 192. and Medicare is called _________. appraising and compensating employees.benefits. training.____________ exists when individuals performing similar jobs for the same firm are paid according to factors unique to the employee ? Employee Equity ? Team Equity ? Internal Equity ? All of the given options 191. health and safety and fairness concerns. attending to their labor relations. part-time and self-employed workers? ? Internal labor force ? Contingent work force ? High-performance work systems ? Downsized employees 193. ? Social Security ? Unemployment Compensation ? Workers Compensation ? Security benefit 189.One of the most popular methods of increasing employee responsibility and control is _______.Over the past 25 years. ? Outsourcing ? "Military model" of management .Which of these refers to the temporary. 199. ? Deming . ? Electronic resumes take less time to evaluate than paper resumes.Employee relations specialists are involved in which of these activities? ? Handling employee complaints ? Working with position control specialists in compensation ? Negotiating benefits packages ? Coordinating interview schedules 203. His work is within which basic HRM function? ? Management ? Motivation ? Career planning ? Training and development 202.Employee involvement requires extensive additional HRM activity in which of these areas? ? Training ? Benefits ? Labor negotiation ? Marketing 200.Managers who meet designated goals are _______.The father of scientific management is ________.Which of these is a major dimension of HRM practices contributing to company competitiveness? ? Compensating human resources ? Acquiring and preparing human resources ? Managing the human resource environment ? All of the given options 197. ? Employee training is offered through scheduled classes rather than on demand. more focused applicant pools. ? Build in accountability through surveys and audits. ? Assertive ? Efficient ? Effective ? Entitled 201. ? Reinforce traditional values.? HRIS ? Work teams 196.How do companies facilitate workforce diversity? ? Rely on external support systems for minority workers. 198.David conducts new employee orientation for a large organization. ? None of the given options. ? Encourage employees to challenge the beliefs and values of other employees.How has technology changed HRM practices? ? Recruiting using the web generates smaller. to direct the work of others and to give orders. ? Leadership ? Authority ? Delegation ? Management 210.Which of these items would be in the highest security category of a typical HRIS? ? Employee name ? Former employers ? Salary ? Work location 206.A large organization is an EEO employer with an affirmative action plan.__________ is the process of assessing progress toward strategic goals and taking corrective action as needed. ? Functional strategy ? Competitive advantage ? Distinctive competence ? Corporate strategy 208.Wal-Mart differentiates its business by offering the lowest prices.Which of these decreases in the labor supply is the easiest to predict? ? Transfers-in ? Retirements ? Voluntary quits ? Prolonged illnesses 207.Which of the following is considered a qualitative approach to job analysis? ? Position analysis questionnaire ? Interviews ? Department of Labor approach ? Functional job analysis ._________ is the right to make decisions.? Burns ? Taylor ? Hawthorne 204. Offering the lowest prices is Wal-Mart s _________. Which of these activities is performed as part of the plan? ? All job applicants must have a recommendation from current or past employee ? Insurance premiums from former employers of all applicants are analyzed ? Job requirements are determined based on skills. ? Strategic management ? Strategic planning ? Strategic control ? Diversification 209. knowledge and abilities ? Job announcements are posted on the company bulletin board 205. In most large facilities.Who distinguished between intrinsic motivation and extrinsic motivation? ? Frederick Taylor ? Frederick Herzberg ? David McClelland ? Edward Deci 215.Stress can affect not only your health.Which of the following is categorized as an indirect payment portion of employee compensation? ? Wages ? Salaries ? Employer-paid insurance ? Commissions 216. but also other aspects of your life.Unsafe acts can be reduced through all of the following methods except: . ? 50.Which of these suggestions is an effective way to deal with stress? ? Meditation ? Exercise ? Talking with others ? All of the given options 213. 1 year ? 100. 4 weeks 218.Which of the following personality characteristics are associated with people who are likely to exhibit violent behavior on the job? ? Neurotic ? Optimistic ? Extraverted ? Type A 212. 2 years ? 25.211. 26 weeks ? 75.Unemployment benefits are typically about __________ percent of a person's earnings and last for__________. What else can be affected by stress? ? Family relationships ? Work performance ? Your attention to safety ? All of the given options 217. who is responsible for reducing unsafe working conditions and reducing unsafe acts by employees? ? Chief executive officer ? Chief safety officer ? Occupational safety and health officer ? Chief operations officer 214. Chronic stress is the stress that wears at people day after day.Poor quality lateral communication will result in which of the following? ? Lack of direction ? Lack of coordination ? Lack of delegation ? Lack of control 225. Which of these is an example of chronic stress? ? An unhappy marriage ? Ongoing money problems ? Dissatisfaction with a job ? All of the given options 223.Which pattern of communication is the quickest way to send a message? ? The circle ? The chain ? The Y ? The wheel 222.The relative position of an organization's pay incentives compared to other companies in the same industry is known as: ? Pay structure ? Pay appraisal ? Pay level ? Pay feedback 224.? ? ? ? Job rotation Screening Training Incentive programs 219.Which of the following is a health hazard in the work place? ? Uncollected waste paper .Which one of the following statements is correct in relation to monetary rewards in accordance with Herzberg s Two-Factor theory? ? Pay increases are a powerful long-term motivator ? Inadequate monetary rewards are a powerful dissatisfied ? Monetary rewards are more important than non-monetary rewards ? Pay can never be used as a motivator 221.Which of these is the most common type of retirement plan? ? Defined benefit ? ERISA ? Defined contribution ? Money purchase plan 220. Communication between two members of a project team from different function. but the same level of authority is ________ communication.A horizontal extension of the object to increase task variety is called: ? Job evaluation ? Job enrichment ? Job enlargement ? Job rotation 230.Workers' compensation benefits fall into all of these major categories except: ? Medical care ? Retirement benefits ? Disability income ? Death benefits 228.Expectancy theory focuses on the relationships between which three factors? ? Needs. III ? I and III ? II and III ? I and II 227.? Heavy object ? Frayed crypt ? All of the given options 226. Extinction II. II. performance and outcomes ? Needs. Punishment III. effort and persistence ? Needs. All of the following are External Environmental Factors except ? Legal Considerations ? The Labor Force ? Customers ? Corporate Culture 232. performance and outcomes 229. The people who perform tasks in a wide variety of human resource-related areas are called ? HR Executives ? HR Generalists ? HR Specialist .Managers can motivate people to avoid performing dysfunctional behaviors by using: I. Negative reinforcement ? I. performance and inputs ? Inputs. ? UP ward ? Downward ? Lateral ? Diagonal 231. 238. Following are the reasons for conducting job analysis except ? Staffing workers ? Observing workers ? Training and Development ? Legal Considerations 236. ? Staff managers ? Line managers ? Leaders ? Advisory board members 240.? All of the given options 233. What tactic will employers likely have to take to fill openings left by retiring employees? ? Instituting flexible work hours . What specific activities listed below are part of the organizing function? ? Giving each subordinate a specific task ? Recruiting prospective employees ? Training and developing employees ? Developing rules and procedures 239. The method that uses the organization s current level of employment as the starting point for determining future staffing needs is ? Zero Based Forecasting ? Bottom-Up Approach ? Forecasting Human Resource Availability ? None of the given options 237. the goal setting is a ? Top down process ? Bottom up process ? Process of top down support and bottom up development ? Function of senior management 235. Generally. A strategy intended to achieve fair employment by urging employers to hire certain groups of people who were discriminated against in the past is known as ? Fair employment ? Equal Employment Opportunity (EEO) ? Affirmative action ? Employment discrimination 234. _____ are authorized to direct the work of subordinates. job analysis can be performed in all of the following ways except ? Interviews conducted with departing employees ? Analyzing log books ? Observing hourly workers ? Giving workers checklist to indicate which tasks on the list are performed during job. Barriers to career advancement include: ? Lack of time ? Rigid job specifications ? Short-term focus ? All of the given options 247.Following are the basic principles or conditions that facilitate learning except ? Participation ? Relevance ? Feedback ? Education 242. and to investigate specific organizational problems. and encounters give and take sessions and problem-solving techniques is called: ? Career counseling ? Workshop ? Development Plan ? On the job training 246. ? Self-understanding for future jobs. which employs such techniques as role-playing or simulation etc.Training instruction for a small group. ? Both a vertical sequence of jobs and a series of horizontal opportunities. ? Lectures & Seminars ? Assistant to Position ? Committee Assignments ? Simulations: 244. the person is in a position to establish realistic goals and determine how to achieve these goals. ? An employee s progresses vertically upward in the organization from one specific job to the next. ? Demotion ? Lateral skill path ? Dual-career path ? None of the given options 245. to learn by watching others.The basic skills possessed by the individual that are required to give certain performance are termed as: ? Ability .? Providing elder care ? Hiring more women ? Rehiring retirees 241.______ is a career-path method recognizing that technical specialists can and should be allowed to continue to contribute their expertise to a company without having become managers. Then.Career Development is: ? A formal approach taken by an organization to help its people acquire the skills and experiences needed to perform current and future jobs. 243.___________ can provide an opportunity for the employee to share in decision making. we run the risk of decreasing his/ her _________. ? External resource ? Internal systems ? Technical ? Systems 249. managers evaluate organizational effectiveness. ? Authorization card ? Representation certification ? Representation decertification ? Trade union election 253. safe working conditions and union formulation are _____ rights. enhance.A career stage in which one begins to search for work and finds a first job is: ? Exploration period ? Establishment period ? Middle stage ? None of the given options 250. Protection from discrimination. provided to employees. We can define ____ as activities people perform to acquire. ? Organizational politics ? Executing authority ? Collective bargaining ? Position power 254.Without proper feedback about an employee s effort and its effect on performance. and use power and other resources to obtain their preferred outcomes in a situation of uncertainty or disagreement. ? Salary ? Experience ? Motivation ? Performance appraisal 251. ______ is the process whereby union members vote out their union as their representative. The ____ trust is based on the behavioral predictability that comes from a history of interaction ? Deterrence-based ? Knowledge-based ? Identification-based ? None of the given options 252. ? Contractual ? Individual ? Statutory ? Organizational .? Motivation ? Experience ? Performance 248.Using the __________ approach. According to _____. ? Disciplinary rules ? Corrective action ? Punitive action ? Hot-stove rule Which of the given term represents the liability of an employer. The first formal stage of the disciplinary procedure is ? Written Verbal Warning ? Written Warning ? Suspension ? Dismissal 258. be consistent. discipline should be immediate. to create a vision to guide that change. created due to appointing an incapable applicant for a particular position as a result of an improper background investigation of that applicant? Select correct option: Neglectful hiring Careless hiring Negligent hiring Inattentive hiring . A situation in labor management negotiation whereby management prevents union members from returning to work is called _____. provide ample warning. ? Grievance ? Strike ? Arbitration ? Lockout 256. Following the ____. and be impersonal. The cost associated with employee separations and turnover includes: ? Recruitment & Selection costs ? Training cost ? Separation costs ? All of the given options 259. ? Transformational ? Charismatic ? Autocratic ? Transactional 257. and to execute that change effectively. ? Path-goal leadership ? Vroom-Jago-Yetton model ? Leader-member exchange theory ? The situational leadership theory 260. The ______ leadership is a set of abilities that allows the leader to recognize the need for change.255. leaders may use different styles with different members of the same work group.