Guides __ Worldox GX3 Troubleshooting.pdf

Guides :: Worldox GX3 Troubleshooting1 of 2 http://support.trumpetinc.com/index.php?pg=kb.book&id=31 Trumpet, Inc Home → Guides :: Worldox GX3 Troubleshooting 1. Opening Worldox 1.1. WDREGSET - File Registration Required Prompt each time Worldox is opened 1.2. The Activation Key is Invalid Errors when launching Worldox 1.3. You can Safely Ignore this Message dialog every time Worldox is opened 1.4. Why you shouldn't pin Worldox to your Task Bar 1.5. Worldox Prompts for User Code 1.6. Worldox GX3 Offline Errors 1.7. WDMIRROR - Copy Error messages after updates have been applied 2. Integration with Adobe 2.1. Supported Versions 2.2. Selecting File -> Save in Adobe Reader does not pop Worldox 2.3. Selecting the Worldox Save button does not pop Worldox or brings up a small Worldox box but not the profile card 2.4. Save To Worldox button doesn't appear when viewing PDFs in a web browser 2.5. Worldox Integration will not be enabled message when viewing a PDF in a browser window 2.6. Adobe PDF - Printing on 64 bit operating systems does not pop Worldox 2.7. Anti-Virus is Blocking Worldox Plug-ins 3. Integration with Advent Axys 3.1. Integration does not work under Windows Vista or higher 4. Integration with Excel 4.1. Save or Save As is Not Popping Worldox 4.2. @wdexclb.xla could not be found - error message when saving in Excel 2000 or Excel 2003 4.3. Temporarily Disabling Integration 5. Integration with Internet Explorer 5.1. Internet Explorer 7 (or above) - Integration does not work 6. Integration with Junxure 6.1. Junxure - Next Action Integration 6.2. Integration works sometimes but not always 7. Integration with Outlook 7.1. Outlook - Copy and Move to Worldox buttons missing 7.2. Outlook - MAPI_E_FAILURE when sending files 7.3. Outlook - MAPI_E_Failure when using the Compressed Zip File button to attach files to emails 7.4. Outlook - Sent Email Integration pops for Internal Users 8. Integration with Word 8.1. Save or Save As not Popping Worldox 8.2. Insert Picture not popping Worldox 8.3. Visual Basic Runtime Error - File not found wdwrdm32.dll or wdapi32.dll when saving 8.4. Temporarily Disabling Integration 9. Integration with Other Applications © 2012 Trumpet, Inc., All Rights Reserved 11/27/2013 12:48 PM DLL .2.3. Unable to find documents that were just saved.2. (Error #2) 11. Edit Home Location 14. Worldox GX3 Cloud 19.DLL 18.1.2. Code Look Up Tables 12. Worldox GX3 Copy Error on the indexer 18. Integration works sometimes but not always 10.1.3.2.4. Searching for Documents 10.The file is currently READ-ONLY 18.1. ISYS532. or The Following Databases are Temporarily Off-line message 10.2. Previewing File Errors 16.Guides :: Worldox GX3 Troubleshooting 2 of 2 http://support. WORLDOX . All Rights Reserved 11/27/2013 12:48 PM .1. Searching for Orphaned files in Worldox 10. Documents saved by a user are available to only that user 10.trumpetinc.1. Worldox Indexer is holding locks on network file WDFLSMS. No Files Qualified error when dropping to Workzone 11. Find Templates / Search Templates 15. Adding Account Codes in Worldox adds them to all clients 12.1. Red X on top on the icon next to each cabinet 11. Advisor/Client was deleted their Clients/Accounts are not available 13.2. Worldox performs a Save As operation when you select the Save button 12.book&id=31 9.4. Inc.com/index.Computer requires Network Level Authentication which your computer does not support Guides :: Worldox GX3 Troubleshooting: Printer Friendly Version © 2012 Trumpet. Edit>Profile results in "Target Path is Invalid" Error 14. Integrate Worldox with Other Applications 9.4.5. Deleting Files 17.Internal Error when previewing files (and full text search not working at all) 17.1. Unable to delete files .1. The system cannot find the file specified.1.6.. Searches containing dashes do not work 10. Microsoft Office Outlook . Files are displaying in Worldox when I didn't save them in Worldox 15.Internal Error: HwIndex-704/39833/3892/207/1XL Index File Corruption Detected 18. Editing Profiles 13.1. Indexer Error Messages 18. Saving Documents 11. Favorites 14. A search database is temporarily unavailable.3. NOT Operator is no longer allowed in the DOC ID Field 16.php?pg=kb.1. Save As Version not available when dragging a file to workzone 11. Installation Errors . Search Warning dialog (or all documents returned) when clicking New Search 10.No profiles have been created message 19.