Global PAYplusFUNDTECH PAYMENTS SOLUTIONS FOR THE ENTIRE FINANCIAL SUPPLY CHAIN ....... 12 Fundtech Technology..........................6 Fundtech Services................CONTENTS Table of contents The Evolving World of Payments...............................................................................................3 Delivering Value – Solutions for the Entire Financial Supply Chain............4 Payments Solutions for Banks – Global PAYplus.............................................................. 14 Fundtech Partner Program.................................................................................................................. 15 2 GLOBAL PAYPLUS PAYMENTS SOLUTIONS FOR THE ENTIRE FINANCIAL SUPPLY CHAIN ................. the emergence of new competition in the form of non-traditional service providers has added another interesting dimension to a complex landscape. recent developments are posing technological. Increased customer demand has driven the development of new payment channels. New national and international regulations such as Basel III. as well as a move toward real-time or immediate payments. 3 . operational and competitive challenges. seeing it as one of the few areas for stable and predictable revenue and product growth. And finally. DoddFrank and the Single Euro Payments Area (SEPA) have demanded better liquidity and risk management through increased visibility. Pressure to grow revenue and increase margins has driven transformation programs to reduce operational and transaction costs through streamlined. control and better reporting. Even here. including online and mobile. however. automated and consolidated systems.THE EVOLVING WORLD OF PAYMENTS In the wake of the economic crisis. financial institutions have taken a new interest in payments. Fundtech’s solutions enable financial institutions to manage all types of payments. It offers banks and its customers full transparency and real time visibility at any stage of the payment lifecycle. operationally efficient and reliable way. within and across national borders. achieve financial messaging. from and to any channel. secure. and provide channel distribution in a cost-effective. with the highest degree of automation and straight-through-processing (STP). provide cash management services. Fundtech: The only fully supported supply chain solution 4 GLOBAL PAYPLUS PAYMENTS SOLUTIONS FOR THE ENTIRE FINANCIAL SUPPLY CHAIN . automate payables and receivables.DELIVERING VALUE – SOLUTIONS FOR THE ENTIRE FINANCIAL SUPPLY CHAIN Fundtech offers financial institutions a suite of solutions to help them to manage payments. and channel distribution. • Manage liquidity through improved processes and systems. payables and receivables automation. control costs and drive efficiency. ATM CORPORATE BANKING TRADE FINANCE CHANNELS MERCHANT SERVICES INVESTMENT BANKING FINANCIAL MESSAGING CL CLEARING & SETTLEMENT SE SYSTEMS SY CLEARING C S SYSTEM SWIFT Document & Workflow Operational Data Store Middleware Channel Capture and Automation Corporate and Consumer Value-Add Solutions Core-Banking Automation: Global Clearing Regulatory Reporting and Executive Decision Support n Fundtech offering 5 .Fundtech’s software solutions can help financial institutions to: • Improve business decision making through increased transparency and visibility. financial messaging. • …and ultimately support the entire supply chain across payments. • Modernize systems and improve operations to increase profits. Why Fundtech? End-to-end supply chain automation Corporate Environment Banking Environment C Clearing H House Transaction Banking CORPORATE ATE E TREASURY RY Y RETAIL BANKING CRM PAYMENTS Customers & Accounts General Ledger Liquidity & Risk Loans & Deposits Analytics Cards Financing Mutual Funds Regulatory & Compliance Investments Insurance Treasury FX CASH MANAGEMENT SWIFT FOR OR R CORP. cash. and consolidation of all payments transactions and liquidity events in one place automatically. • Realize competitive advantage through innovative offerings and improved customer service. • Improve risk management and compliance through operational improvements and compliance tools. SAMPLE HEADER – SOLUTIONS FOR THE ENTIRE FINANCIAL SUPPLY CHAIN PAYMENT SOLUTIONS FOR BANKS Global PAYplus 6 GLOBAL PAYPLUS PAYMENTS SOLUTIONS FOR THE ENTIRE FINANCIAL SUPPLY CHAIN . including navigating new payment channels. as well as clearing specific messages. within and across national borders. process. EMEA. The use of SOA technology also leads to reductions in the complexity and cost of the firm’s hardware and software. Enables banks to receive. Fundtech’s payments solution. reduce risk and lower overall operating costs. process. and offering superior customer services in highly competitive and increasingly regulated environments. and related transactions as well as individual transactions. The solution is based on a Services-Oriented Architecture (SOA). All of this while facing pressure from management and shareholders alike to increase revenues. Its strict adherence to industry standards makes integration with the financial institution’s existing technology infrastructure fast. to the bank’s final response must happen in near real-time. Global PAYplus combines an extensive set of payment services including high value payments. Global PAYplus. Supports ACH payments in Americas. in a single payments hub. It offers payments solutions to enable financial institutions and their business customers to manage and process payments. Supports RTGS payments in Americas. secure and reliable way. processes and practices. and transfer funds in local and international environments in a cost-effective. High Value: Mass Payments: Immediate/Faster Payments: Enables banks to receive. Supports immediate payments in UK. Sweden and soon Australia. both incoming and outgoing. 7 . collection. Fundtech has more payments customers around the world than any other payments software solution provider. EMEA. helps financial institutions of every size to manage all types of payments. mass payments and immediate payments. Payment Solutions for Banks Accommodates individual and bulk payments schemes whose turn-around time. and send files that contain multiple payment. and send wires. conducting multi-currency and multi-product payment operations in many different countries. Financial institutions face a number of significant hurdles. APAC as well as bilateral and multi-lateral clearing arrangements. easy and predictable.The Challenges The Solution The payments business today is not without its challenges. Singapore. from issuance of a customer’s original instruction. APAC as well as multicurrency cross-border payments via SWIFT. two Fundtech payments customers also received technology awards from the Asian Banker. and yet controlled locally. Two Fundtech payments customers recently won Celent Model Bank awards for their transformative payments projects. without the need to change code. and their supporting back-office functions. without the need to change code.PAYMENT SOLUTIONS FOR BANKS Global PAYplus Using this solution. By connecting and orchestrating channels. likewise. financial institutions are able to consolidate silos of legacy payment operations in a common shared payments hub that can be deployed globally. payment services are coordinated and new products can be deployed quickly. A rules engine provides the flexibility to add new functionality in response to changing industry and customer requirements. legacy payments systems. simplifying operations and reducing operating expenses. A rules engine provides the flexibility to add new functionality in response to changing industry and customer requirements. 8 GLOBAL PAYPLUS PAYMENTS SOLUTIONS FOR THE ENTIRE FINANCIAL SUPPLY CHAIN . The solution’s dashboard provides mission-critical payments information in one consolidated view. The solution can additionally be easily extended to incorporate more advanced liquidity and risk management capabilities. This allows them to offer unique services – like Sweden’s Swish and UK’s PingIT – and to increase the velocity of commerce. saving staff time and ensuring that the number of interfaces and systems requiring management and maintenance can be reduced significantly. 9 . issuing real-time alerts when abnormal trends are detected. • Enhances Decision Support. This means that in addition to payments processing being simplified. throughout the payments process. as well as enabling them to carry out transactions closer to clearing deadlines. Likewise. The solution brings together payments details for many different payment types and from multiple systems to a central payment hub. • Improves Customer Service. by readily providing only the most necessary information. The solution brings a customer’s backoffice payments functionality to their online experience through STP@SourceTM that allows banks to increase straight-through-processing rates by engaging their customers as early as possible in the process. In so doing. Information is consolidated into a single view. and have credits posted as quickly as possible. helping users to prioritize tasks and focus on only those things that require their attention.Global PAYplus BUSINESS BENEFITS • Saves Time. Special features also allow banks to meet customers’ demands for real-time access to liquidity. resulting in faster and more responsive service to their customers. • Reduces Risk. The dashboard accumulates data over time and uses a baseline for normal behavior. avoid trouble spots and make informed decisions. 24 x 7. allowing for easy monitoring and analysis of all aspects of the operation. IT costs can also be dramatically reduced. The solution also allows banks to give their customers the flexibility they need to quickly and easily make and receive payments in real-time at any time. operational risk will be reduced dramatically. This means that financial institutions can immediately validate payment information at the source and thus require less downstream customer interaction. By reducing the number of interfaces. users are able to quickly assess the information they need to do their job and make decisions without being burdened by unneccesary information. Likewise. Reduces Costs & Improves Operational Efficiency. interfaces and tasks can be customized. This ‘birds eye’ view – both in real-time and over time – allows financial institutions to quickly and easily identify trends. tasks can be streamlined and payments will move more quickly. systems and stages in the process requiring manual intervention. increasing STP automation.PAYMENT SOLUTIONS FOR BANKS Global PAYplus Global PAYplus offers a broad range of business capabilities as follows. checks on customer history. reduce costs and improve operational efficiency. cross border correspondent banking and all other payment instruments for both retail and wholesale customers. Fundtech can help drive real savings in a very short time. This is crucial as businesses experience business growth due to their ability to offer customized and differentiated capabilities faster than they ever could before – in weeks rather than in months. This gives financial institutions one consolidated view of mission-critical payments information. Using the solution. 10 GLOBAL PAYPLUS PAYMENTS SOLUTIONS FOR THE ENTIRE FINANCIAL SUPPLY CHAIN . Global PAYplus will save time. In fact. allowing for easy monitoring and analysis. automated returns processing. exposure management and the preauthorization of transactions. Fundtech’s payments solutions are designed to bring institutions into the 21st century and make them fully compliant with current demands in as simple and cost effective a way as possible. centralized payments hub. and offer industryleading business capabilities to a wide range of business customers – from small and medium sized enterprises to global multinational corporations. Billing and analysis functionality. and consolidating information into a single view thus reducing the need for multiple interfaces and systems. Payments Management and Execution – Fundtech’s payments solutions are designed to bring institutions into the 21st century and make them fully compliant with current demands in as simple and cost effective a way as possible. financial institutions can process account transactions faster and more dependably. currencies and systems into a single. Wholesale and Retail – Global PAYplus offers solutions for wire and Automated Clearing House (ACH) processing and origination. By increasing STP and reducing the number of interfaces. sophisticated foreign exchange (FX) processing and automated debit blocking allow financial institutions to improve and extend their relationships with customers. This gives financial institutions one consolidated view of mission-critical payments information. operational risk is dramatically reduced. It achieves this by bringing together different payment types. financial institutions can increase their transactions business while effectively managing risk. By automating payment validation and enrichment. systems and stages in the payment process that require manual intervention. allowing for easy monitoring and analysis. For financial institutions looking to organize or transform their payments operations. keeping them informed through proactive information delivery and enabling them to reward customers where appropriate through improved pricing. • Comprehensive Workflows & Business Capabilities – mature and business feature rich set of workflows. linear scalability) and reliability (high availability. Global PAYplus KEY FEATURES • Process Any Payment Type – automated processing of ACH. Extensible Data & Processing Models – allows for rapid implementation and rollout of new products and features. to meet the demands of new regulation but also to benefit from significant competitive advantage through improved processes. SWIFT and real-time payments with high levels of STP. vendor-neutral SOA based architecture designed to continually benefit from the infrastructure improvements without the need to change the business logic. and multi-entity organizational structure that align with any operating model. Sophisticated forecasting and planning tools enable financial institutions to meet their payment obligations throughout the day as well as at end-of-day. • Centralized Liquidity & Risk Management – provides a global view of liquidity using an automated system to manage counterparty liquidity risk. simplify and streamline the experience and content to identify risks and prioritize tasks. • Channel Agnostic – works with any channel for payment capture and management. high capacity. boosting the volumes of cross-border and domestic transactions. • SOA Based Patform – pure. All payment transactions and liquidity events are consolidated in one place automatically. without impacting one another or the core system. so that limit monitoring of inputs and settlements can be performed consistently and in real-time. 11 . As a module of Global PAYplus. with multi-currency and multilingual support for any geography.Liquidity and Risk Management – Demand for intraday liquidity continues to accelerate as banks and their corporate customers continue to expand their operations into foreign markets. business continuity and disaster recovery). • User Interface – users can control. Modular and layered design allows users to easily run major projects in parallel. • Proven in the Most Demanding Production Environments – designed to highest standards of performance (low latency. • Open. • Extensive Global Reach – supports widely used clearing and customer formats with tools to rapidly add additional formats as needed. • End-To-End Business Process – a suite of services to create end-2-end business processes and enable end user self-service capabilities. RTGS. systems and ‘best practices’ for liquidity management. Fundtech’s liquidity and risk solution provides banks with the tools they need to address new intraday liquidity monitoring and measurements standards. . Fundtech can help customers avoid these pitfalls. This holds true right across the transaction banking spectrum–for payments. l Building best-practice into the implementation process to minimize risk. cash management.FUNDTECH SERVICES When it comes to implementing mission critical systems–particularly in today’s highly competitive and unpredictable economic environment– banks will do whatever they can to maximize IT investment. Taking a shortcut or a wrong turn at any stage in the implementation process can delay time-to-market.000 of the world’s leading financial institutions and corporations maximize the benefits of Fundtech products and achieve their transaction banking goals. customer support and training) is to ensure that our customers can implement their new solutions successfully and bring their staff and their customers up to speed effectively. 12 GLOBAL PAYPLUS PAYMENTS SOLUTIONS FOR THE ENTIRE FINANCIAL SUPPLY CHAIN Fundtech’s services team helps customers to maximize their investment in the software by: l Ensuring the best use of Fundtech’s products. ensuring customer satisfaction throughout the entire engagement is at the heart of Fundtech’s business philosophy. our global services group has helped more than 1. Since 1993. Indeed. financial messaging and merchant services.and long-term. disrupt ongoing operations and lower overall efficiency in both the short. This high level of support is maintained beyond implementation. to ensure that customers continue to get the most out of their software investment throughout the entire lifecycle. l Delivering excellence in all aspects of customer service throughout ongoing operations. The goal of each Fundtech services team (implementation services. l Ensuring the most effective and efficient transfer of knowledge through training. infrastructure design. configuration and environment maintenance. that can be tailored for all types of end users (project team. testing and user acceptance. Equally important. Training programs may be taken at Fundtech training centers. ranging from standard ‘beginner’ courses through to training programs for the experienced user. proactive and timely business decisions when managing their transaction banking operations. as well as taking responsibility for overall project management to ensure that risks are mitigated and that the implementation comes in on time and within budget. installation.fundtech. Users can participate in a range of functional and technical courses. the team gives the information and advice customers need to make informed. Bringing with them industryleading best practice and a field-proven methodology.com). Courses are offered as either off-the-shelf courses focused on a particular product or business area. The project is driven by a leader. sizing. Fundtech’s experienced team of application support experts are available 24/7 to respond to technical and functional queries. and static data and set-up. on-site implementation support. at a customer location or via webinar. who must ensure the effective coordination of resources and transparency of communications. This team has a solid track record of diagnosing and resolving issues quickly and helping customers ensure the smooth running of day-to-day operations. A quick and efficient implementation helps customers realize the best value from their investment in the shortest possible time. 13 . super users and regular users) during and beyond implementation. More information about courses and course locations can be found in the services section of our website (www.Fundtech’s Services Include: Training Implementation Services Fundtech offers a comprehensive set of focused user training services. Fundtech’s implementation services team is responsible for project managing every stage of the implementation process including analysis. Customer Support With more than 20 years of delivering transaction banking solutions. or specifically tailored to meet the unique needs of a customer. as well as certification programs at varying levels. This simplifies the process of implementation. In today’s competitive environment. betterinformed way Fundtech’s open technology framework allows for easy integration within a customer’s technology ecosystem as well as with solutions from other technology vendors. execute and monitor their transaction banking needs in real-time. in turn. 14 GLOBAL PAYPLUS PAYMENTS SOLUTIONS FOR THE ENTIRE FINANCIAL SUPPLY CHAIN . and respond to market developments. Fundtech’s solutions use state-of-the art technology to enable our customers (and. currencies and products. Leveraging this knowledge. geographies. time is money. time zones. disaster recovery and business continuity processes meet or exceed industry standards and regulatory guidelines. Our hosted solutions. their customers to set-up. informed and timely business decisions that will ultimately help them grow their business. Years of experience in delivering solutions to banks mean that we have accumulated a huge amount of expertise in managing day-to-day transaction banking on a regional. This means they can make proactive. languages. Scalable Experience Capable of processing anywhere from dozens to millions of transactions per day. Fundtech’s solutions can easily be extended to incorporate new entities. we are able to help customers to address their challenges and capitalize on opportunities in a practical and effective way. security.FUNDTECH TECHNOLOGY Advanced Flexible Fundtech uses industry standard technology and best-practice procedures to provide flexible. national or global scale. Real-Time Many of Fundtech’s products can be delivered as in-house implementations or as a hosted. reliable and costeffective transaction banking solutions that help firms operate more efficiently. Fundtech’s solutions are capable of processing anywhere from dozens to millions of transactions per day. greatly reducing the time and cost of implementation and infrastructure maintenance. as well as by our customers. Hosted or In-House Secure Our software has been tested and reviewed extensively in our production environments. SaaS solution that requires no local software or hardware installation. reducing the time and costs associated with onboarding. customer demands and evolving regulations in a more timely. extend our scale and develop deeper relationships with our customers.FUNDTECH PARTNER PROGRAM Partners are essential to help Fundtech provide its customers with comprehensive solutions that meet changing market requirements in an efficient and cost-effective way. Fundtech works with leading consulting firms and system integrators. The program is designed to meet our customers’ and partners’ needs. depending on the degree of commitment of each partner. At a global level. and provides products and services that enhance or complement Fundtech’s offerings across all business lines and market segments. focus and international presence helps us to provide customers with full. Solution Providers and Technology Providers–across three levels of partnership including Platinum. The network includes three categories of partners–Consultant and System Integrators. Together. Fundtech offers a variety of flexible partnership options that allow firms to enter into a relationship that best reflects their business strategies and strengths. end-to-end business solutions. Gold and Silver. At a local level we have developed business partnerships to ensure we provide our customers with the requisite support. we help customers differentiate themselves and compete more effectively through innovative solutions. Their industry knowledge. Our partner network includes global and regional partners in technology and systems integration. to ensure mutual success. 15 . Fundtech has built a network of partners to provide the scalability and expertise necessary to expand our coverage. language and cultural expertise necessary to ensure the optimal delivery of our solutions. The breadth and depth of this network ensures that the solutions we provide are aligned with our customers’ demands for endto-end transaction banking solutions. Regional Headquarters Americas (Global Headquarters) Fundtech Corporation Corporate Headquarters 140 Broadway.6372 3123/ 6372 313 For further information about Fundtech visit www.fundtech. 40th Floor New York.fundtech.com www. NY 10005 Tel: +1-212-497-1820 EMEA Fundtech UK Limited 42 New Broad Street London EC2M 1JD Tel: +44 207 588 1100 Asia-Pacific Fundtech Asia Pacific Pte Ltd 3 Church Street #22-05 Samsung Hub Singapore 049483 Tel: +65.com 07/14 .