ACCOUNTING INFORMATION SYSTEM (AIS630) ACCOUNTING INFORMATION SYSTEM (AIS630) PROBLEM BASED LEARNING (SESSION 1) REPORT PREPARED BY: NIK SYAMIN AMIRA BT NIK KAMARUZAMAN AZUREEN BT JULIAN REMMY OCTAVIA MAILEDY NUR FATHIN FARHAIN BT GHAZALI NUR IZZATIE BT JAUSUS MOHD AZMY B JOHARI GROUP : AC220 6J PREPARED FOR : MADAM AIDA MARIA BT ISMAIL 2009676986 2009459662 2009213048 2009627688 2009656892 2009659498 PROBLEM BASED LEARNING (SESSION 1) Page 1 ................................................................... 12 QUESTION K ......................................................... 11 QUESTION I ............... 3 QUESTION A ......................................................................... 8 QUESTION F.................................................................................................................................................................................................................................................................................... 16 QUESTION M .................................................................. 4 QUESTION B .............................................................................................. 18 PROBLEM BASED LEARNING (SESSION 1) Page 2 ..................................................................................................................................................................................................................................................... 7 QUESTION E .............................................................................. 14 QUESTION L ...................................................................................................................................... 13 QUESTION L ..................................................................................................................................................................................................................................................................................................................................... 10 QUESTION H ................................................................................... 5 QUESTION C ...........................ACCOUNTING INFORMATION SYSTEM (AIS630) Contents ACKNOWLEDGEMENT ............................................................................................................................................................................................................................................................. 6 QUESTION D ................ 17 CONCLUSION..................................................................................................................................................................................................................................... 11 QUESTION J ............................................................................................................... 9 QUESTION G .............................................................................................................................................................. help and for everything. our group also want to thank to our classmates for guidance and encouragement in carrying out this project work we also wish to express my gratitude to the staff officers of faculty who rendered their help during the period of our project work. I sincerely thank to our group members itself for giving such brilliant cooperation and for the fruity ideas along finishing this project. Other than that. strength.ACCOUNTING INFORMATION SYSTEM (AIS630) ACKNOWLEDGEMENT I wish to express my sincere gratitude to Madam Aida Maria bt Ismail for providing our group an opportunity to do our problem based learning session 1. This project bears on imprint of many peoples. PROBLEM BASED LEARNING (SESSION 1) Page 3 . Last but not least I wish to avail ourself of this opportunity. express a sense of gratitude and love to my friends and my beloved parents for their manual support. It is a combination from the word Beautiful and Boutique. clutches.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION A A) Discuss among your group and choose any products or services for your company. Other than that. brooches. It is advisable to select simple products/services with just a few variants. Our company’s motto is “Style with Confidence” Our company offers a wide range of beautiful clothing such as dresses. Create a logo and motto for your company and do not forget to name your company. The name of our company is Beautique. PROBLEM BASED LEARNING (SESSION 1) Page 4 . blouses. and many more. our company also provide accessories such as handbags. skirts and others which we get from trusted as well as branded suppliers. They can still edit the items in their cart. 8) After an order is made. The reservation will be hold for 2 weeks for regular customer while reservation for new customer is only 3 days. Think about the benefits of having that system. they can confirm the order. ordered item. The invoice will show the details of customers such as name. Once they have made payment. State at least one constraint in the system request. PROBLEM BASED LEARNING (SESSION 1) Page 5 . 3) They can put the apparels that they wish to buy in their cart.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION B B) Prepare a draft of system request for the proposed ordering system. they are requested to submit the proof of payment being made. You may name sales department as the project sponsor but you need to emphasize more on the functionality of the proposed system. 4) After they have finished. 5) Once they are satisfied. they can view their cart and see all the apparels that they have put in their cart. they are deemed to be not interested to buy anymore. address and contact number. Details of the order such as the order code. 11) After the order is being processed and completed. they can log in to their account and starts to shops. they can reserved the items that they want. 2) After they have registered. If not. Customer can make order through our on-line system Process of making order: 1) Customers are required to register as a member to make the ordering process easier and faster. and the total amount to be paid including postage will also be shown in the invoice. no cancellation is allowed. 9) Customers are required to make payment within 2 days after they received the invoice. the order will be process and a notification will be sent to the customer stating that their order is being processed. 12) Customers who have purchased more than RM200 can request for a cash on delivery (COD) within Shah Alam. 6) If the customers are still having hesitation whether to buy or not. Another notification stating that the order is completed will be sent to the customers. it will be shipped to the customers. 7) Customers are required to confirm the order of their reserved items within the time frame given. Once the order is made. 10) Once the proof of payment is received and confirmed. an invoice will be sent to the customer’s e-mail address. The total amount of their order will be shown too. The system request should be evaluated by: .Key managers . 2) Operational Feasibility It covers two aspects which is technical performance and acceptance within the organization. 3) Economic Feasibility It involves determining whether a proposed information system will yield benefits that exceed its costs. PROBLEM BASED LEARNING (SESSION 1) Page 6 .ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION C C) Who should evaluate system request? Discuss how a system request is evaluated.Users .System review committee A system request is evaluated through: 1) Technical Feasibility It involves determining whether a proposed information system is possible given the current state of technology. 3. Random check with suppliers dismissed any suggestion of insufficient supplies.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION D D) For each of the concerns listed above. Symptom Real problem: Problem originating from shipping department in assigning wrong address to the wrong parcel. Sales amount understatement will result in loss company while overcharging a customers will result in complaints and lead to bad company reputation. Problem PROBLEM BASED LEARNING (SESSION 1) Page 7 . One of the key reasons for the delay is customer services needs to flip through the catalogue to find product information. Discuss what could be the real problem if you find it to be the latter. Sales person sometimes wrongly calculate the total sales amount as they have to do it manually and in some cases provides wrong quotation to customers. 5. Hot selling items sometimes run out of stock and takes time to replenish resulting in loss of sales. Customer services were accused of being inefficient for keeping the customers waiting too long on the phone to get information on certain products. 4. Symptom Real problem: Problem is that they do not have proper recognition of customers’ transactions. Symptom Real problem: The real problem is that the purchasing department fails to analyze efficiently the hot selling items stock/flow. 1. There are complaints that products being shipped to the wrong customer address even though the company is using reliable courier service. It is difficult to retain customers’ loyalty since sales department could not properly identify their regular customers who deserve certain amount of discounts. determine whether it is a business problem or a symptom. Problem 2. Thus. 5. Thus. To avoid lack of employee awareness by supervising the employees of shipping department before the parcels are sent. Project Goals To make an efficient customer service by developing software that eases the employee to search for the product information. Problem 1. To identify the regular customers by requiring customers to register an account so that the customers’ transactions are recorded. 4. customers will not have to wait. Therefore. More supervising will increase their awareness on assigning the right address to the right parcel. PROBLEM BASED LEARNING (SESSION 1) Page 8 . setting the order point for the best seller product. To increase the usage of technology by developing software that enables the sales person to key in the customers’ transactions. 2.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION E E) Develop the project goals for each of the problem identified. amount of discounts that should be given can be determined by referring to the records. Properly analyze the flow of the products by developing website system that can detect which product is the best seller. the software will automatically lump sum the total sales. 3. Therefore. PROBLEM BASED LEARNING (SESSION 1) Page 9 . Develop website system that can detect which product customer bought the most. Ordering through online system will record which item is bought. The request does not go beyond the scope of our project. System Request Customers are required to register as a member to make the ordering process Project Goal Customers are required to register an account so that the customers’ transactions are recorded. The system request fits the needs and requirements of our project goals. Use the project goals to determine which part of the request goes beyond the scope of your project. Allign Allign Allign/Not Allign Conclusion The system request is align with the project goals.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION F F) Compare the project goals with the systems request. 10 110 M.15 30 D.5 G.20 H.30 I.5 120 F.10 90 K.5 E.20 Dummy 50 PROBLEM BASED LEARNING (SESSION 1) Page 10 .15 100 L.15 40 60 70 J.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION G G) Draw PERT Chart for the above project 20 80 A.5 B.15 10 C. Task G only can be started once Task E and F are completed. the critical path is A-C-D-F-G-H-I-M which takes 120 days to complete the project. it would affect completion date of the project. PROBLEM BASED LEARNING (SESSION 1) Page 11 . Slack time can be defined as the amount of time a task can be delayed without causing another task to be delayed or impacting the completion date of your project. would it result in the same affect? If Task I in the project is delayed by 10 days. Since Task E only take 5 days compared to Task F. Based on the project’s PERT Chart above. the completion date of the project also would be delay by 10 days because Task I is included in the critical path. It is because Task K is not included in the critical path of the project. which may be identified with the Program Evaluation and Review Technique and the Critical path method. the slack time that the project can be beard is 15 days which occurred between Task E and F. therefore Task E can be delayed for maximum 15 days only. Otherwise. The Critical Path is the longest necessary path through a network of activities when respecting their interdependencies. The maximum days the Task K can be delayed is 15 days which mean “slack time” of the project. how would it affect your project completion date? What if the delay is for Task K instead.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION H H) Identify the project’s critical path and its duration. Define what is meant by “slack time” and give one example from the above project. Depend on the project above. If Task K is delayed by 10 days. it would certainly affect the completion date of the project. it would not affect the completion date of the project. QUESTION I I ) Assuming that you have to delay Task I by 10 days. If the task delayed for more than 15 days. Each task is represented as a horizontal bar showing the length of time it will take to complete. Explicitly defines and makes visible dependencies (precedence relationships) between the tasks. Complex work well for more straightforward projects that most likely will not require mid-stream changes. as well as slack time of the project. PROBLEM BASED LEARNING (SESSION 1) Page 12 . Linear Vs. Whereas PERT chart is to help manage very complex projects. Any relationships between tasks on a Gantt chart are depicted with arrows have several parallel or interconnecting networks of tasks Straightforward Vs. linear. Each chart begins with an initiation node that branches out into networks of tasks. designed for only parts of projects and end at the major review points Dependency Not stated any dependency of tasks before starting the next task. Interconnecting Linear.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION J J) What are the advantages of using PERT Chart over Gantt chart for project scheduling. The Gantt chart focuses on task sequence. Critical Path Identification Not stated any critical path of the project Stated and clearly define the ciritical of the project. Element Time and Relationships Gantt Chart emphasize the time it takes to complete tasks PERT Chart emphasize relationships between tasks. Means that the questions must be accordingly sequence which is connecting between each question. Sequence lead questions. We must clearly state what the respondent should do in answering the questionnaire. V. Protect privacy of the respondent. This is to make sure the respondent understands the questionnaire. PROBLEM BASED LEARNING (SESSION 1) Page 13 . Avoid spelling error and grammar. Instruction at the beginning of the questionnaire. Briefly simple introduction about what purpose of the questionnaire is held. Usually good questionnaire should not come with personal details such as name or identity card number and also contact no. IV. I. To avoid the respondents to misunderstanding the questions in the questionnaire. III.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION K K) Suggest how you could improve the above questionnaire. This is to avoid any bias. Redraft the questionnaire. II. Do you agree with this statement? What are the advantages and the disadvantages YES of having open-ended questionnaire? NO No. Do you know other people who face similar problems? YES NO i) Questionnaire think that our currentopen-ended questions so as not to constrain the 4. Advantages and disadvantages of open-ended questionnaire are: PROBLEM BASED LEARNING (SESSION 1) Page 14 . 1. STAFF NEED TO ANSWER ALL QUESTIONS. ONLY ONE ANSWER PER QUESTION. Do you should include only ordering system is problematic? respondents. How many times did you encounter problem with customer order’s in the last 6 months? Always Seldom Never 3. I do not agree since questionnaire should include both close-ended and open-ended questionnaire.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTIONNAIRE FOR SALES DEPARTMENT STAFF INTROUCTION : THIS SURVEY IS CONDUCTTED TO DISCOVER ANY PROBLEM ARISED IN THE SALES DEPARTMENT AMONG SALES DEPARTMENT OFFICERS AGE : 20-30 31-40 41-50 SEX : MALE FEMALE INSTRUCTION : TICK YOUR ANSWER. How long you have served in this department ? Less than 1 year 1 to 5 years more than 5 years QUESTION L 2. ACCOUNTING INFORMATION SYSTEM (AIS630) 5. Do you have encountered any biggest problems so far? If Yes. stated briefly. NO YES. __________________________ 6. YOUR COOPERATION IS MUCH APPRECIATED. State. PROBLEM BASED LEARNING (SESSION 1) Page 15 . other comments THANKS FOR FILLING THIS QUESTIONNAIRE. Suggest improvement(s) to our ordering system __________________________________ __________________________________ __________________________________ __________________________________ 7. the qualitative information is reduced to coding and answers tend to lose some of their initial meaning. it is difficult to compare the meanings of the responses. • Because open-ended questions allow respondents to use their own words. and open-ended questions simply do not allow respondents to disregard reading the questions and just "fill in" the survey with all the same answers (such as filling in the "no" box on every question). including feelings. respondents are not likely to forget the answers they have to choose from if they are given the chance to respond freely. This allows researchers to better access the respondents' true feelings on an issue. • Open-ended questions cut down on two types of response error. I do not agree since questionnaire should include both close-ended and open-ended questionnaire. Do you agree with this statement? What are the advantages and the disadvantages of having open-ended questionnaire? No. attitudes and understanding of the subject. Advantages and disadvantages of open-ended questionnaire are: Advantages: • Open-ended questions allow respondents to include more information. PROBLEM BASED LEARNING (SESSION 1) Page 16 . Disadvantages: • If open-ended questions are analyzed quantitatively.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION L L) Questionnaire should include only open-ended questions so as not to constrain the respondents. . • The response rate is lower with surveys that use open-ended question than with those that use closed-ended questions. PROBLEM BASED LEARNING (SESSION 1) Page 17 . II. reports etc can be valuable information about an organization and its operations. Interviews. III. forms. sales department can answer the question that need to be fill out by making an observation throughout it’s employees. They can interview their target respondent which is their own employees by setting the time of interview and also prepare the question type and structure whether structure or unstructured. Review of documents. By this. Written of documents include manuals. This can reveal to sales department the existing system should work and the information required to answer all the questions needed in the questionnaire. I.ACCOUNTING INFORMATION SYSTEM (AIS630) QUESTION M M) Suggest other techniques that can be used to get information from the sales department. The sales department can get information through interview. Observation. procedures. This allow sales department to gain information that they cannot get by any other information gathering techniques. To the end. this problem based learning really improve our creative level and become more innovative in thinking what to be improved onwards to be in line with our technology level. This project also has exposed us how to create a business database so that the knowledge can be implemenet and practice when we enter real work life.ACCOUNTING INFORMATION SYSTEM (AIS630) CONCLUSION The primary goal of this report is to create an innovative and creative graduates for creating our own business database. PROBLEM BASED LEARNING (SESSION 1) Page 18 . This project also has increased our confident level to start up a new business and try a new thing in making ourselves more success in the future.