FS8600 EM Release Notes
Enterprise Manager 2014 R1 Release NotesDell Compellent Enterprise Manager allows an administrator to manage and monitor multiple Dell Compellent Storage Centers and FluidFS clusters. Enterprise Manager 2014 R1 introduces new features and enhancements, and fixes issues present in the previous release. Revision Date Description A October 2013 Initial release for Enterprise Manager 2014 R1. B November 2013 • Updated the Storage Center compatibility information to indicate that Enterprise Manager 2014 R1 does not support Storage Center 6.4.2 and later. • Added CQ00362574, CQ00362311, CQ00362007, and CQ00348648 to the list of known issues. C December 2013 D March 2014 Updated for Enterprise Manager 2014 R1.2. • Added CQ00382962 to the list of known issues. • Added a prerequisite to the upgrade procedure to avoid CQ00382962. Contents FluidFS Version 3.0 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 FluidFS Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Java Runtime Environment Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Storage Center Compatibility Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Fixed Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Known Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Upgrading to Enterprise Manager 2014 R1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Migrating a Data Collector from 32‐bit to 64‐bit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 FluidFS Version 3.0 Compatibility Enterprise Manager 2014 R1 introduces support for FluidFS version 3.0 and has the ability to manage all FluidFS version 3.0 features, including: Networking (default gateway, DNS, static routes, and client networks) Account management and authentication (FluidFS cluster administrators, local users, local groups, Active Directory, LDAP, NIS, and user mappings) NAS pool, NAS volumes, CIFS shares, and NFS exports Quota rules Data protection (snapshots, anti‐virus scanning, NDMP backups, and replication) Software and hardware monitoring For more information about FluidFS version 3.0, see the Dell Compellent FluidFS Version 3.0 FS8600 Appliance Release Notes. Dell Compellent 1 4.2–6.0 clusters. Enterprise Manager 2014 R1.1 is not supported.0–5.2–6. FluidFS Enhancements Enterprise Manager 2014 R1.4.5–6.x Note: 6. Create a NAS Volume on a Replication Target FluidFS Cluster Enterprise Manager 2014 R1.Browsing Limitations for Configuring FluidFS Anti-Virus Scanning Folder browsing is not available when excluding FluidFS cluster directories from anti‐virus scanning. Dell Compellent 2 .4. Storage Center Compatibility Changes Enterprise Manager 2014 R1 removes support for Storage Center versions 5.2 adds the ability to browse the directory and select an existing folder or create a new folder to share when creating CIFS shares and NFS exports. JRE 1.3 6. Workaround: Type the directory paths to exclude from anti‐virus scanning.7 must be installed on the host computer or server. 2014 R1.2 adds support for Storage Center version 6. Change the severity of events to display.x. Change the maximum number of events to display.2 adds the ability to assign secondary local groups to local users.5–6.6. Customize the Event Display Enterprise Manager 2014 R188.8.131.52 and later is not supported. Enterprise Manager Version Supported Storage Center Versions 2014 R1 5. Java Runtime Environment Requirements Enterprise Manager 2014 R1 removes support for Java Runtime Environment (JRE) 1. Before the Client or Data Collector can be installed or upgraded.4.4. Folder Browsing for CIFS Shares and NFS Exports Enterprise Manager 2014 R1.2 introduces the following management features for FluidFS version 3. Assign Secondary Local Groups to Local Users Enterprise Manager 2014 R1.4.2 adds the following options for customizing the Event Log data that is displayed on the Events tab: Adjust the time period of the event data to display.1 Note: 6. This feature is planned for a future release of Enterprise Manager.2 5.2 adds the ability to create a replication target NAS volume on the remote FluidFS cluster when configuring replication using the Create Replication wizard. CQ00350330 Comparison charts on the Charting tab are labeled megabytes per second (MB/s) but incorrectly display data in kilobytes per second (KB/s).2. a Must select iSCSI ports for all 2 NAS Controllers error appears if you attempt to advance past the Select Storage Centers page of the Add FluidFS Cluster wizard. WARNING . CQ00351740 When multiple storage types are defined on a Storage Center. The error message should be clarified to indicate that the issue is due to Enterprise Manager being unable to connect to the host name or IP address. or terabytes. the free space for the first storage type is incorrectly reported for all storage types.3–6. an Unable to connect to NAS ‐ could not identify version error appears. CQ00350944 When an incorrect host name or IP address is entered in the Add FluidFS Cluster wizard.4 is managed by Enterprise Manager. Msg Received error in response from storage center.cpp 179] WARNING . CQ00353900 A FluidFS cluster cannot be added to Enterprise Manager if there is only one iSCSI fault domain. The Path field should be required. gigabytes. CQ00350600 When a Storage Center running version 6. an Invalid format for String error appears. secured management is not disabled.Invalid MCShim request. the administrator is still displayed on the Administrator Users tab.MCShim . the Storage Center repeatedly logs error messages.2 The following issues are fixed in Enterprise Manager 2014 R1.Daemon . if you leave the CIFS Share Name field blank. Dell Compellent 3 . Issue Description CQ00354776 When NFS is selected in the Run Diagnostic dialog box for the FluidFS cluster File Accessibility Diagnostics. CQ00353978 If you change the FluidFS cluster secured management Restriction drop‐down menu from Restricted to Unrestricted without closing the Edit Settings dialog box. a Failed to run FileAccessibilityDiagnostic diagnostics error appears. Failed to validate session. Fixed Issues in Version 2014 R1. CQ00352801 After deleting a FluidFS cluster administrator. If you attempt to add multiple NAS appliances to a FluidFS cluster at the same time. CQ00352910 Automated reports display sizes in blocks instead of megabytes. These errors can safely be ignored. If there is one iSCSI fault domain.APIManager Error code Summary[14APIMethodError Invalid/expired session handle @ apiMgmt/apiManager/scObjects/general/ apiConnectionObject. a FluidFsNasVolumeStatus not found error appears.Fixed Issues The following sections summarize the issues fixed in Enterprise Manager 2014 R1. CQ00352930 Automated report emails always include reports in PDF format in addition to the selected format. CQ00351904 If you leave the Path field blank in the Run Diagnostic dialog box for the FluidFS cluster File Accessibility Diagnostics. SRM recovery and test recovery ignores the SRM Selectable Replay drop‐down menu in Enterprise Manager. WARNING .Daemon .GPB Error code. subsequent FluidFS cluster management operations will not be possible using Enterprise Manager. The CIFS Share Name field should not be required when NFS is selected. CQ00353673 In environments that use a remote Data Collector. One block is 512 bytes. CQ00352592 After creating or deleting a NAS volume. CQ00352512 Adding multiple NAS appliances to a FluidFS cluster at the same time should not be allowed in the Add Appliances wizard. After modifying the external user database settings. or deleting local users or local groups for a FluidFS cluster. CQ00337312 When performing a service pack upgrade for version 3. the upgrade process should continue to run in the background. the old settings are displayed on the Active Directory tab. CQ00340779 After disconnecting a CIFS connection from the FluidFS cluster. although Enterprise Manager can communicate with the FluidFS cluster. the NAS volume Edit Settings dialog box shows the old settings. Dell Compellent 4 . Issue Description CQ00353718 Saving restore points during disaster recovery activation prevents some volumes from being activated. the root of the System tab navigation pane is displayed instead of a refreshed view of the CIFS Connections tab. CQ00342765 Storage Center Volume Manager or Reporter users are incorrectly allowed to modify the Allow User to Modify Preferences check box for their own accounts. CQ00349136 After creating a client network for the FluidFS cluster. modifying. Enterprise Manager sometimes marks the FluidFS cluster as down and a Reconnect to FluidFS cluster option appears. multiple Replays are repeatedly created when an SRM recovery plan is test activated. CQ00350386 When mapping a volume to a server.0. CQ00349131 When restoring the NAS volume configuration. values entered in the Min Amount Before Swap field for Live Volumes are not properly validated. This message indicates that Enterprise Manager lost communication with the FluidFS cluster during the upgrade. CQ00327345 If a virtual machine that belongs to VMware Site Recovery Manager (SRM) protected group has a heavy workload. CQ00351122 The Data Collector stops responding and fails to restart after the SSL certificate for Enterprise Manager is changed. selecting the Use the next available LUN if specified LUN is unavailable check box ignores the value in the LUN to use when mapping to Volume field and uses the next available LUN on the server.Issue Description CQ00350207 After the FluidFS cluster joins or leaves an Active Directory domain. CQ00348547 The NAS volumes associated with a NAS volume administrator cannot be changed. CQ00349275 After adding a FluidFS cluster to Enterprise Manager.0 cluster to Enterprise Manager can take significant time to complete if the FluidFS cluster and Storage Centers are located at a remote site with high network latency. CQ00341636 In some cases. CQ00347123 Data Collector Manager allows an Enterprise Manager user to be created with no user name. CQ00295860 Adding a FluidFS version 2. CQ00347043 The FluidFS cluster Status section of the Summary tab does not contain any data when the file system is down. the new client network is not displayed in the Network node. the old settings are displayed on the External User Database tab. the Restore Volume Config dialog box displays null:IDLE null:RUNNING instead of a status message. CQ00346255 After modifying the access time granularity settings for a NAS volume. a Timed out waiting for operation to complete (Request ID: 2233) message appears. the root of the System tab navigation pane is displayed instead of a refreshed view of the Local Users tab. Fixed Issues in Version 2014 R1 The following issues are fixed in Enterprise Manager 2014 R1. However. CQ00341440 After creating. CQ00362574 On the Replication Settings tab in the Edit Data Collector Settings dialog box. CQ00367263 When Storage Center System Manager is started from the Enterprise Manager Client.cml.x to 6. Workaround: Use Data Collector Manager to set a password that does not contain a colon character. other applications cannot use port 8085. Workaround: None. 4 Save the text file. reports generated by version 5. CQ00363307 Storage Center System Manager cannot be started from the Enterprise Manager Client when another user is logged in to the same computer and using System Manager. Issue Description CQ00382962 After upgrading from Enterprise Manager 5. 3 Search for the text <network‐listener port=ʺ8085ʺ and change 8085 to an unused port. CQ00362311 The Data Collector fails to start if TCP port 8085 is already in use on the host server. Dell Compellent 5 . then use Data Collector Manager to start the Data Collector service.x or later. clicking Rescan for Volumes does not automatically update the displayed information. Workaround: See the online help or Enterprise Manager Administrator’s Guide for complete information about the SRM Selectable Replay drop‐down menu. CQ00339214 Registering a Server Agent to the Data Collector using the Data Collector IP address or localhost displays an error even though registration is successful.xml. CQ00340279 When a Storage Center is added to Enterprise Manager with credentials for a Storage Center Volume Manager or Reporter user account. CQ00340033 When testing the email address for a Storage Center user fails. Known Issues The following known issues are present in Enterprise Manager 2014 R1. Workaround: Use a web browser to start System Manager by connecting to the Storage Center host name or IP address. CQ00368924 A user cannot log in using the Client if his or her password contains a colon character (:). System Manager does not display attributes and Replay history for replicated volumes.Issue Description CQ00341419 Removing a VMware vCenter server from Enterprise Manager does not remove subordinate VMware ESX clusters from the database. Reports must be exported to PDF and saved externally before upgrading. the Test Email dialog box does not close after the user clicks OK.x are no longer viewable in the Client. Workaround: Configure the Data Collector to use a different port. When the Data Collector is running. changes to the Storage Center Edit Settings dialog box do not appear until the dialog box is closed and reopened. 2 Use a text editor to open the file C:\Program Files (x86)\Compellent Technologies\Compellent Enterprise Manager\msaservice\conf\domain. descriptive text for the SRM Selectable Replay drop‐down menu is incorrect. 1 Use Data Collector Manager to stop the Data Collector service. CQ00296569 High memory usage when managing larger Storage Center configurations. Workaround: Use a web browser to start System Manager by connecting to the Storage Center host name or IP address. CQ00337193 On the Servers view. Workaround: Use a web browser to start System Manager by connecting to the Storage Center host name or IP address. Workaround: None. Workaround: Use Data Collector Manager to add the Domain Admins group to the Administrators group. Workaround: Uninstall the existing Server Agent before installing the 2014 R1 Server Agent. CQ00360626 When testing Disaster Recovery.1 or earlier to version 2014 R1 fails and displays an error. no data is exported for tier/RAID types. Most Active Servers. Enterprise Manager incorrectly reports that the test was successful.7. if the Save size data as MB output option is selected. CQ00334074 If the Data Collector is installed or upgraded to 2014 R1 before Java Runtime Environment (JRE) 1. Workaround: None. CQ00354541 Configuring the Data Collector to authenticate users with an Active Directory or OpenLDAP directory service fails if the Distinguished Name of the specified directory user contains a comma (. 3 Reinstall the Data Collector. Workaround: On the server that hosts the Data Collector. Workaround: 1 Uninstall the Data Collector. Dell Compellent 6 . Workaround: Clear the Use Windows Credentials check box and enter your user name and password. CQ00360899 When saving the Volume Usage by Storage Type usage report on the Storage view. Workaround: None. logging on with the Client using Windows session credentials (Use Windows Credentials check box) does not work. CQ00357838 Automated reports are formatted incorrectly when the language for the server that hosts the Data Collector is set to French.Issue Description CQ00362007 When the Data Collector is configured to authenticate users with an Active Directory or OpenLDAP directory service. CQ00348648 Registering a VMware vCenter Server with Enterprise Manager fails intermittently. CQ00351319 For directory users that belong to the Administrators group.7 is installed. Workaround: None. CQ00342462 On 32‐bit Windows servers. authenticating with the Client fails intermittently when the Use Windows Credentials check box is selected. Workaround: Remove the comma from the Distinguished Name of the directory user or specify a different directory user. Client authentication fails when the Use Windows Credentials check box is selected. 2 Install both the 32‐bit and 64‐bit versions of Java Runtime Environment (JRE) 1. and Most Active Disks reports. CQ00358546 Threshold alerts do not trigger properly for threshold definitions that use the Percent Used alert definition. set the language to English. attempting to upgrade a Server Agent from 6. if a recovery volume fails to map to a server because the LUN is already in use.). Workaround: None. CQ00352911 Automated table reports do not include the Most Active Volumes. CQ00348449 Starting Storage Center System Manager from the Enterprise Manager Client fails if the Storage Center host name contains one or more underscore (_) characters. The InstallShield Wizard appears. the Enterprise Manager client can take several minutes to load and a Gathering Information message appears. 4 After the modify operation is complete. The correct operation mode will be displayed. Workaround: Close and then re‐open the Edit Settings dialog box. CQ00293625 When upgrading the Enterprise Manager Client. the operation mode is still displayed as No Service. CQ00366442 If a FluidFS cluster is down.4 or later manages a Storage Center running 6. 2 Select Compellent Enterprise Manager Data Collector. CQ00137339 Error uninstalling the Data Collector after upgrade. click This program installed correctly. 3 Select Modify and click Next. Workaround: None. Known Issues Related to FluidFS Clusters The following known issues for FluidFS clusters are present in Enterprise Manager 2014 R1. the first page is printed in portrait orientation and subsequent pages are incorrectly printed in landscape orientation. use the Windows Programs and Features control panel to uninstall the Data Collector. then follow the wizard to modify the Data Collector. then click Change. Workaround: None. This error does not affect Storage Center operations. CQ00227094 When a multi‐page automated report is printed in portrait orientation.10 or later. attempting to log on to the Client using a saved password fails and generates an error. CQ00364850 Changing the FluidFS cluster FTP Enabled setting generates configuration update events unrelated to FTP. Workaround: If the message appears. the message This program might not have installed correctly appears.3. Workaround: Save the report as PDF and print it using a different application. Workaround: Install the most current Java version. CQ00327971 The Client fails to display correctly on a 32‐bit version of Windows when an early version of JRE 1.Issue Description CQ00333016 When Enterprise Manager 6. the Storage Center logs TYPE_MAPPINGHOSTCACHEGLOBAL errors intermittently. Dell Compellent 7 . Workaround: None. Workaround: 1 Open the Windows Programs and Features control panel. CQ00295607 After upgrading to Enterprise Manager 2014 R1 from version 6. Issue Description CQ00366691 After changing the FluidFS cluster operation mode from No Service to Write‐Through Mode.2 or earlier. Workaround: Clear the Password field and re‐enter the correct password.6 is installed. CQ00351516 When a NAS controller is rebooted. start the Data Collector service. CQ00352906 After upgrading from FluidFS version 2. which displays all events for the FluidFS cluster. historical traffic statistics are not available on the Performance tab. there will be two identically named entries for the FluidFS cluster in the Storage pane. Workaround: To search for a NIS user. select Delete. Workaround: For instructions on changing the FluidFS cluster iSCSI settings using the CLI. Workaround: None. CQ00364333 NAS volume administrators can see entries for the NAS volumes that are not assigned to them. the Domain drop‐down menu used to search for a NIS user does not list the name of the NIS domain. an event is not displayed at System tab→ Appliances→ Hardware Events tab. the right pane displays all NAS volumes with no volume folders.0. and may exceed the normal RPM Range. CQ00353399 The FluidFS version displayed on the Summary tab is incorrect. Workaround: Close and then re‐open the Enterprise Manager client.Issue Description CQ00364679 If you do not remove a FluidFS cluster from Enterprise Manager prior to upgrading from FluidFS version 2. CQ00346702 After deleting a FluidFS cluster from Enterprise Manager. 3 In the Data Collector Manager. The FluidFS cluster will no longer be present in the Enterprise Manager Client. the RPM increases on the remaining fans. and when they attempt to click on an entry. 2 Close the Enterprise Manager Client. select <UNIX accounts> from the Domain drop‐down menu. 6 Re‐add the FluidFS cluster to the Enterprise Manager Client.0 to version 3. stop the Data Collector service. Workaround: Remove the duplicate FluidFS cluster entry from Enterprise Manager: 1 Right‐click each of the identically named entries for the FluidFS cluster. Dell Compellent 8 . contact Dell Technical Support Services. The correct FluidFS version will be displayed. 5 Start the Enterprise Manager Client.0 to version 3. CQ00353940 The RPM (revolutions per minute) for a NAS appliance fan exceeds the displayed RPM Range. CQ00350765 The Volumes tab display is inconsistent between Storage Center volumes and NAS volumes. Workaround: View the Events tab. CQ00355923 The FluidFS cluster iSCSI settings cannot be modified using Enterprise Manager. a FluidFsNasVolumeStatus not found error appears.0. Workaround: The high RPM can be safely ignored. When the top‐level Storage Center Volumes node is selected. and click OK. When the top‐level FluidFS NAS Volumes node is selected. CQ00345977 FluidFS cluster administrator accounts cannot be created for Active Directory users that are in the trusted domain in a one‐way trust. a FluidFS Cluster does not exist [ClusterID: XXXX] error appears. Workaround: None. If a fan in a NAS appliance fails. Workaround: None. the right pane displays only volumes and folders at the top‐level with a symbol next to the folders to expand them. 4 In the Data Collector Manager. Workaround: None. CQ00352644 When creating a user mapping rule between an Active Directory user and a NIS user. CQ00340714 Duplicate NTP server IP addresses can be added in the Configure Time Settings page of the Add FluidFS Cluster wizard.Issue Description CQ00341634 The status of the FluidFS cluster Fibre Channel ports is not displayed on the Fibre Channel screen. CQ00319889 The Phone Home proxy server configuration of the Data Collector affects FluidFS management communications. carriage returns in the Notes field are not preserved. Workaround: Make sure that you enter a valid FluidFS cluster user name and password in the Add FluidFS Cluster wizard. Workaround: Do not enter duplicate NTP server IP addresses. port 1 | eth30: slot 1. port 2 | eth33: slot 2. Workaround: Troubleshoot NIC issues based on the following slot and port numbering: eth0: slot 1. a The server sent HTTP status code 401: Unauthorized error appears. port 3 Dell Compellent 9 . Workaround: None. port 3 eth2: slot 2. port 0 | eth3: slot 2. Workaround: None. The error message should be clarified to indicate that the user name or password is incorrect. port 2 | eth31: slot 1. CQ00338920 When an incorrect user name or password is entered in the Add FluidFS Cluster wizard. 00006032 NAS appliance Ethernet slot and port numbering is displayed incorrectly. port 1 | eth32: slot 2. CQ00340738 When viewing the properties of a CIFS share. port 0 | eth1: slot 1. Workaround: Use the Storage Center tab to view the Fibre Channel connectivity status. CQ00222093 When using scripted PowerShell cmdlets to perform management operations on large numbers of objects. 4 Recreate the SMI‐S user. Workaround: After provisioning a cluster volume with SCVMM 2012.7 or downgrading from 1.7 to 1. Workaround: • Update Microsoft SCVMM 2012 by installing Update Rollup 1 for System Center 2012. insert delays between operations to avoid SCVMM errors. use Enterprise Manager to promote the server mapping to a cluster mapping. Workaround: 1 Stop the Data Collector service. SCVMM 2012 fails to discover the Dell Compellent SMI‐S Provider. upgrading the Java Runtime Environment (JRE) from 1.6 creates an issue that prevents SCVMM 2012 from discovering the Dell Compellent SMI‐S provider. 3 Start the Data Collector service. 2 Delete the folder C:\Program Files (x86)\Compellent Technologies\Compellent Enterprise Manager\msaservice\Pegasus.6 to 1. 5 If the Data Collector is configured to use HTTPS for SMI‐S connections. • If you cannot install the update. after installing the January 2012 Security Update for Windows Server 2008 R2 x64 Edition (KB2585542) an error might occur when SCVMM 2012 attempts to discover the Dell Compellent SMI‐S provider. SCVMM errors might occur. Workaround: Refer to the Known issues with this security update and Registry information sections of Microsoft Knowledge Base Article KB2643584 for solutions to fix this issue.Known Issues Related to SMI-S and Microsoft SCVMM 2012 The following issues have been reported for Enterprise Manager version 2014 R1 in relation to SMI‐S and Microsoft System Center Virtual Machine Manager (SCVMM) 2012. CQ00292578 If the password for the SMI‐S user account is longer than 8 characters. CQ00197074 If HTTPS is enabled for SMI‐S. Workaround: Create passwords that have 8 characters or less. CQ00254350 Mapping volumes from Microsoft SCVMM 2012 to a cluster uses server mappings instead of cluster mappings. Dell Compellent 10 . associate the SSL certificate with the SMI‐S user. Issue Description CQ00343869 When SMI‐S is enabled. 0.Known Issues Related to VMware vCenter SRM 5. 3 Run the reprotect again with force clean‐up selected.1 update 1 host virtual machines.x.5. b Reconnect to the ESX host with vCenter. The reprotect fails to complete. CQ00201044 SRM 5. Issue Description CQ00266544 If the protected site has Storage Centers running version 6 or later and the recovery site has Storage Centers running version 5. Workaround: Disable HardwareAcceleratedLocking (ATS) for each ESX host at both sites as described in VMware Knowledge Base article 2006858.0 process crashes when creating a recovery plan on a recovery site after a protected site disaster. Workaround: Upgrade SRM to version 5.4 or earlier: When a reprotect is not performed promptly after recovering from a planned migration with VMware SRM 5.1 or later. 2 If the ESX host disconnects from vCenter.x The following issues have been reported for Enterprise Manager 2014 R1 in relation to VMware vCenter Site Recovery Manager (SRM) 5. 5 Delete the *‐tmp placeholders from the new recovery site. ESX hosts at the recovery site fail to mount VMFS5 datastores and log the error Host does not support ATS or ATS initialization has failed in the local vmkernel. 4 Restore placeholders for the ESX 4.6 or later. Workaround: Upgrade Storage Center to version 5.5. Dell Compellent 11 .5 or earlier. then recreate the replications. CQ00198375 SRM 5. causing /var/log on the hosts to begin filling up. hosts running VMware ESX 4. Eventually the hosts become unresponsive and disconnect from VMware vCenter. perform the following steps: a Check /var/log partition space and delete unneeded vmkernel logs if necessary.log file. If you cannot upgrade your Storage Center: 1 Run reprotect as soon as possible after running recovery.0 crashes during the Change Recovery Site Storage to Writeable step during failback.1 or later. Workaround: Upgrade SRM to version 5. CQ00198020 Storage Center version 5.1 Update 1 attempt to write to LUNs that are read‐only. b Run the Enterprise Manager Data Collector Setup file to upgrade the Data Collector. Reports generated by version 5. However. 4 Upgrade all Enterprise Manager Clients on Windows workstations. For instructions on regenerating an SSL certificate. Clients. Java Runtime Environment (JRE) 1. Dell Compellent 12 . For each managed Storage Center. a Use the Enterprise Manager Client to connect to the upgraded Data Collector. started. The server that hosts the Data Collector must be running a 64‐bit operating system. see the Storage Center Administrator’s Guide. Note: If the Data Collector is running version 6.com/compellent). all reports that you want to retain must be exported to PDF and saved externally. Note: You do not need to uninstall the previous version of the Data Collector. b When you are prompted. Steps 1 Download the latest Enterprise Manager Data Collector software from the Knowledge Center by logging on to the customer or partner portal (from support. the Storage Center certificate must contain the host name or management IP address used to add the Storage Center to Enterprise Manager.3.7 Update 21 (or later) is installed. 2 Upgrade the primary Enterprise Manager Data Collector. When JRE 1.7 must be installed on the server that hosts the Data Collector and the computer(s) that host the Client. or upgraded.Upgrading to Enterprise Manager 2014 R1 Upgrade the Data Collector. the host server must have JRE 1. delete the old Client desktop icon and Start Menu item that were left behind by the upgrade. the Data Collector cannot be stopped. delete the old Data Collector Manager desktop icon and Start Menu item that were left behind by the upgrade.x version. previous versions of the Server Agent continue to work with the new version of the Data Collector. repeat Step 2 on the server that hosts the remote Data Collector.4 or earlier.x or later. If you are upgrading from version 5. If the Data Collector is installed on a 32‐bit server. download and install the new Enterprise Manager Client.7 Update 20 (or earlier) installed. and Server Agents to version 2014 R1. 3 If you are using a remote Data Collector.x are not viewable in the Client after upgrading to version 6. Note: Dell Compellent recommends upgrading the Server Agents. a Unzip the Enterprise Manager Data Collector Setup file. c If you upgraded from a 5. uninstalled. Note: If Remember Password is selected when you start the updated Client.4 or later. c If you upgraded from a 5. Prerequisites The Data Collector being upgraded must be running version 5.dell.x. see Migrating a Data Collector from 32‐bit to 64‐bit on page 13.x version. clear the Password field and re‐enter the correct password before you connect to the Data Collector. Trademarks used in this text: Dell™. For specific instructions. a Download the updated Server Agent Installer from the Data Collector website. install the Data Collector on a 64‐bit server. © 2014 Dell Inc. Migrating a Data Collector from 32-bit to 64-bit A Data Collector that is installed on a 32‐bit server cannot be directly upgraded to version 2014 R1 because Enterprise Manager 6. 1 On a 64‐bit server. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. install the same Data Collector version that is running on the existing 32‐bit server.x version.3. To prevent a reboot. the Dell logo. and then migrate the data from the old Data Collector to the new Data Collector. Do not use the CHECK FOR UPGRADE option in the Server Agent Manager to perform the upgrade. and Compellent™ are trademarks of Dell Inc. and Server Agent. uninstall the Server Agent before installing Enterprise Manager 2014 R1. disclaims any proprietary interest in trademarks and trade names other than its own. Enterprise Manager 2014 R1 Administrator’s Guide (document number 680‐017‐020) Contains in‐depth feature configuration and usage information. 2 Migrate the Data Collector configuration from the 32‐bit server to the 64‐bit server. Enterprise Manager 2014 R1 Online Help Provides context‐sensitive help for the Client. b Run the Server Agent Installer to install the updated version. To upgrade to version 2014 R1. see the “Data Collector Management” chapter in the Enterprise Manager Administrator’s Guide. 3 Upgrade the Data Collector on the 64‐bit server to version 2014 R1. Note: If you upgrade a Server Agent from version 5.1 removed Data Collector support for 32‐bit operating systems. the host server is rebooted.x. delete the old Server Agent desktop icon and Start Menu item that were left behind by the upgrade. Data Collector Manager. c If you upgraded from a 5.5 Upgrade the Enterprise Manager Server Agents on all Windows servers. Related Documentation The following documentation is available for Enterprise Manager version 2014 R1: Enterprise Manager 2014 R1 Installation Guide (document number 680‐028‐017) Contains installation and setup information. 680‐050‐011 D . Dell Inc.
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