EU Licensing Guide and MSRP Price List NS

€StarWind Software Inc. Licensing Guide and MSRP Price List StarWind Native SAN for Hyper-V Copyright © StarWind Software Inc., 2012. All rights reserved. ...................................................................................................................................................................................................... 12 LIST PRICE (MSRP) FOR STANDARD SUPPORT PLAN .............................................................. 3 EDITIONS COMPARISON CHART FOR STARWIND NATIVE SAN FOR HYPER-V .............................. 15 Copyright © StarWind Software Inc........................................................................................................................... 4 HOW STARWIND NATIVE SAN FOR HYPER-V EDITIONS ARE LICENSED .......................................................................... 14 LIST PRICE (MSRP) FOR PREMIUM SUPPORT PLAN ....................................................................................................................................... 6 LIST PRICE (MSRP) FOR STARWIND HYPER-V BACKUP PLUG-IN ................................................................................. 6 LICENSE KEY ACTIVATION ..................................................................................................................................................... 10 RENEWALS ........................................................................................................................................... 7 LIST PRICE (MSRP) FOR STARWIND NATIVE SAN FOR HYPER-V ................................................................................€ CONTENTS INTRODUCTION ..... 5 STARWIND BACKUP MODULE ................................................................................................................................................................................................. All rights reserved................................................................................................. 8 UPGRADE PROGRAM ..............................................................................................................................................................................................................................................................................................11 TECHNICAL SUPPORT ........................... ........................ 2012............................................................................................ it provides full support of the entire hypervisor functionality. StarWind Native SAN for Hyper-V was designed specifically for Hyper-V environments and. StarWind Native SAN for Hyper-V is a storage hypervisor that builds a reliable. StarWind HA editions provide enterprise-level features. The software runs in a primary Hyper-V partition and uses hypervisor local disks (DAS) to create shared storage. including: • Active-active high availability • Synchronous mirroring with automatic failover • Failback with Fast Synchronization • CDP & snapshots • Remote asynchronous WAN-replication • High-speed caching • Clustered scale-out NAS • Data deduplication • Hyper-V Backup Plug-in (available at additional charge) Page 3 Copyright © StarWind Software Inc. All rights reserved. and high availability technologies.. .€ INTRODUCTION This document provides an overview of the licensing and pricing for different editions of StarWind Native SAN for Hyper-V. The product is ideal for SMB customers who want to enjoy all the advantages offered by Live Migration. storage clustering. 2012. therefore. which makes this solution affordable for the small and medium-sized business. fast. and easy-to-manage shared storage in the existing infrastructure. you will need to add the backup option at €349..00 per a backup host. iSNS Disk Bridge SPTI CDP / Snapshots Thin provisioning High speed caching Synchronous mirroring Remote WAN- replication Automatic failover Failback with Fast Synchronization Event log Event notifications Deduplication *Backup option €349.00 * If you would like to use StarWind Hyper-V Backup Plug-in. Page 4 Copyright © StarWind Software Inc.00 €349. 2012. All rights reserved.00 €349.00 €349. . CHAP. ACL.00 €349.€ EDITIONS COMPARISON CHART FOR STARWIND NATIVE SAN FOR HYPER-V Features and 1TB Edition 2TB Edition 4TB Edition 8TB Edition 16TB Edition Unlimited capabilities Edition Support 1 year 1 year 1 year 1 year 1 year 1 year # of servers per 2 or 3 2 or 3 2 or 3 2 or 3 2 or 3 2 or 3 license Maximum capacity 1TB 2TB 4TB 8TB 16TB Unlimited # of concurrent iSCSI Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited connections # of Ethernet ports Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited # of served disk drives Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Image file IPSec. The backup license is not limited to a number of virtual machines per a single Hyper-V host and is not affiliated with a number of CPUs on a physical server.00 €349. It is intended for small storage environments that require active-active high availability but do not have large amounts of stored data.€ HOW STARWIND NATIVE SAN FOR HYPER-V EDITIONS ARE LICENSED • 1TB Edition: The 1TB Edition license includes an unlimited number of iSCSI client connections and 1TB storage capacity. • 4TB Edition: The 4TB Edition license includes an unlimited number of iSCSI client connections and 4TB storage capacity. The license permits installation on two or three physical nodes depending on customer needs and allows for the creation of a highly available SAN/NAS cluster. The license permits installation on two or three physical nodes depending on customer needs and allows for the creation of a highly available SAN/NAS cluster. The license permits installation on two or three physical nodes depending on customer needs and allows for the creation of a highly available SAN/NAS cluster. The license permits installation on two or three physical nodes depending on customer needs and allows for the creation of a highly available SAN/NAS cluster. Page 5 Copyright © StarWind Software Inc. It is intended for large storage environments that require active-active high availability. The license includes 1 year of maintenance. The license includes 1 year of maintenance. It is intended for large storage environments that require active-active high availability. The license permits installation on two or three physical nodes depending on customer needs and allows for the creation of a highly available SAN/NAS cluster. 2012. The license includes 1 year of maintenance. • 8TB Edition: The 8TB Edition license includes an unlimited number of iSCSI client connections and 8TB storage capacity. It is intended for extra-large storage environments that require active-active high availability. • HA Unlimited Edition: The Unlimited Edition license includes an unlimited number of iSCSI client connections and unlimited storage capacity. . All rights reserved. • 2TB Edition: The 2TB Edition license includes an unlimited number of iSCSI client connections and 2TB storage capacity. The license includes 1 year of maintenance. It is intended for medium-size storage environments that require active-active high availability. The license includes 1 year of maintenance.. It is intended for small storage environments that require active-active high availability but do not have large amounts of stored data. • 16TB Edition: The 16TB Edition license includes an unlimited number of iSCSI client connections and 16TB storage capacity. The license permits installation on two or three physical nodes depending on customer needs and allows for the creation of a highly available SAN/NAS cluster. The license includes 1 year of maintenance. restored. . The unique license covers an exact number of Hyper-V hosts required by a customer at the moment of purchase.00 (per host) StarWind Hyper-V Backup Plug-in with 2 Year Maintenance SB-HV-L2 418.€ STARWIND BACKUP MODULE StarWind Hyper-V Backup Plug-in The licensing policy for StarWind Hyper-V Backup Plug-in is based on the number of Hyper-V hosts to be backed up. a customer needs only 1 custom license of StarWind Hyper-V Backup Plug-in that covers two Hyper-V hosts.00 per a Hyper-V host.. The license is not dependent on the number of VMs or CPUs on a particular host. a customer still needs only 1 custom license that covers three Hyper-V hosts. 2012. LIST PRICE (MSRP) FOR STARWIND HYPER-V BACKUP PLUG-IN StarWind Backup Modules SKU € List Price StarWind Hyper-V Backup Plug-in with 1 Year Maintenance SB-HV-L1 349. The list price for StarWind Hyper-V Backup Plug-in is €349.80 (per host) StarWind Hyper-V Backup Plug-in with 3 Year Maintenance SB-HV-L3 488. All rights reserved. and so on. If there are three Hyper-V hosts.60 (per host) Page 6 Copyright © StarWind Software Inc. and/or managed. Example: If there are two Hyper-V hosts to be backed up. Page 7 Copyright © StarWind Software Inc.com/registration-native-san-for-hyper-v.com. 2012.starwindsoftware. The licensing mechanism does not require activation over the Internet and allows for the activation of the software using license keys.€ LICENSE KEY ACTIVATION You can generate a license key for the Trial version of StarWind Native SAN for Hyper-V on the official website of StarWind Software: http://www. To generate a license key for the commercial version of StarWind Native SAN for Hyper-V. . All rights reserved.. please contact our sales team: sales@starwindsoftware. 115.539.395.40 4TB Edition for 2 nodes StarWind Native SAN for Hyper-V 2-node 4TB with 1 Year ASM SN-HC-L1 3.40 1TB Edition for 3 nodes StarWind Native SAN for Hyper-V 3-node 1TB with 1 Year ASM SN-HA3-L1 2.996.40 2TB Edition for 2 nodes StarWind Native SAN for Hyper-V 2-node 2TB with 1 Year ASM SN-HB-L1 2.20 StarWind Native SAN for Hyper-V 2-node 8TB with 3 Year ASM SN-HD-L3 7.40 8TB Edition for 2 nodes StarWind Native SAN for Hyper-V 2-node 8TB with 1 Year ASM SN-HD-L1 5.00 2TB Edition for 3 nodes StarWind Native SAN for Hyper-V 3-node 2TB with 1 Year ASM SN-HB3-L1 3.20 StarWind Native SAN for Hyper-V 2-node 1TB with 3 Year ASM SN-HA-L3 2.20 StarWind Native SAN for Hyper-V 2-node Unlimited TB with 3 Year ASM SN-HF-L3 10.794.00 StarWind Native SAN for Hyper-V 2-node 16TB with 2 Year ASM SN-HE-L2 8.00 StarWind Native SAN for Hyper-V 2-node Unlimited TB with 2 Year ASM SN-HF-L2 9.00 StarWind Native SAN for Hyper-V 2-node 8TB with 2 Year ASM SN-HD-L2 6.20 StarWind Native SAN for Hyper-V 2-node 4TB with 3 Year ASM SN-HC-L3 5.274.596.20 StarWind Native SAN for Hyper-V 2-node 16TB with 3 Year ASM SN-HE-L3 9.482.495.40 16TB Edition for 2 nodes StarWind Native SAN for Hyper-V 2-node 16TB with 1 Year ASM SN-HE-L1 7.€ LIST PRICE (MSRP) FOR STARWIND NATIVE SAN FOR HYPER-V StarWind Editions SKU € List Price 1TB Edition for 2 nodes StarWind Native SAN for Hyper-V 2-node 1TB with 1 Year ASM SN-HA-L1 1. 8 Copyright © StarWind Software Inc.00 StarWind Native SAN for Hyper-V 2-node 1TB with 2 Year ASM SN-HA-L2 2.699.116.690.235.994.196.40 HA Unlimited TB Edition for 2 nodes StarWind Native SAN for Hyper-V 2-node Unlimited TB with 1 Year ASM SN-HF-L1 7.00 StarWind Native SAN for Hyper-V 2-node 4TB with 2 Year ASM SN-HC-L2 4.00 StarWind Native SAN for Hyper-V 3-node 1TB with 2 Year ASM SN-HA3-L2 2.493.163.00 StarWind Native SAN for Hyper-V 3-node 1TB with 3 Year ASM SN-HA3-L3 3.916.00 Стр.962.00 StarWind Native SAN for Hyper-V 2-node 2TB with 2 Year ASM SN-HB-L2 3. 2012.295.636.20 StarWind Native SAN for Hyper-V 2-node 2TB with 3 Year ASM SN-HB-L3 3.634. All rights reserved. .. 00 StarWind Native SAN for Hyper-V 3-node 4TB with 3 Year ASM SN-HC3-L3 6.00 StarWind Native SAN for Hyper-V 3-node 16TB with 3 Year ASM SN-HE3-L3 12.00 StarWind Native SAN for Hyper-V 3-node Unlimited TB with 2 Year ASM SN-HF3-L2 11.00 StarWind Native SAN for Hyper-V 3-node 8TB with 2 Year ASM SN-HD3-L2 7.00 StarWind Native SAN for Hyper-V 3-node 2TB with 3 Year ASM SN-HB3-L3 4.00 StarWind Native SAN for Hyper-V 3-node Unlimited TB with 3 Year ASM SN-HF3-L3 13. .674.794.293.954.093.€ StarWind Editions SKU € List Price StarWind Native SAN for Hyper-V 3-node 2TB with 2 Year ASM SN-HB3-L2 3.453.895.00 16TB Edition for 3 nodes StarWind Native SAN for Hyper-V 3-node 16TB with 1 Year ASM SN-HE3-L1 8.874.495. All rights reserved.853..00 StarWind Native SAN for Hyper-V 3-node 8TB with 3 Year ASM SN-HD3-L3 9.613.495.394.00 Page 9 Copyright © StarWind Software Inc.00 StarWind Native SAN for Hyper-V 3-node 16TB with 2 Year ASM SN-HE3-L2 10.895.00 4TB Edition for 3 nodes StarWind Native SAN for Hyper-V 3-node 4TB with 1 Year ASM SN-HC3-L1 4.00 8TB Edition for 3 nodes StarWind Native SAN for Hyper-V 3-node 8TB with 1 Year ASM SN-HD3-L1 6.00 HA Unlimited TB Edition for 3 nodes StarWind Native SAN for Hyper-V 3-node Unlimited TB with 1 Year ASM SN-HF3-L1 9. 2012.00 StarWind Native SAN for Hyper-V 3-node 4TB with 2 Year ASM SN-HC3-L2 5. . or upgrade to a higher storage capacity. It is applied to all editions of StarWind Native SAN for Hyper-V. Example: To upgrade from 2TB Edition for 2 nodes (purchase price – €2. 916 – €2. the user has to pay only the price difference between these two editions: €3. 2012. All rights reserved. UPGRADES Upgrade to SKU € List Price Upgrade to StarWind Native SAN for Hyper-V 2-node 1TB SN-HA-U1 see "Upgrade Program" Upgrade to StarWind Native SAN for Hyper-V 2-node 2TB SN-HB-U1 see "Upgrade Program" Upgrade to StarWind Native SAN for Hyper-V 2-node 4TB SN-HC-U1 see "Upgrade Program" Upgrade to StarWind Native SAN for Hyper-V 2-node 8TB SN-HD-U1 see "Upgrade Program" Upgrade to StarWind Native SAN for Hyper-V 2-node 16TB SN-HE-U1 see "Upgrade Program" Upgrade to StarWind Native SAN for Hyper-V 2-node Unlimited TB SN-HF-U1 see "Upgrade Program" Upgrade to StarWind Native SAN for Hyper-V 3-node 1TB SN-HA3-U1 see "Upgrade Program" Upgrade to StarWind Native SAN for Hyper-V 3-node 2TB SN-HB3-U1 see "Upgrade Program" Upgrade to StarWind Native SAN for Hyper-V 3-node 4TB SN-HC3-U1 see "Upgrade Program" Upgrade to StarWind Native SAN for Hyper-V 3-node 8TB SN-HD3-U1 see "Upgrade Program" Upgrade to StarWind Native SAN for Hyper-V 3-node 16TB SN-HE3-U1 see "Upgrade Program" Upgrade to StarWind Native SAN for Hyper-V 3-node Unlimited TB SN-HF3-U1 see "Upgrade Program" Page 10 Copyright © StarWind Software Inc. 636 = €1. 280 . When users need to add some options. they pay only the difference between the purchase price of the initial edition and the list price of the edition for upgrade..€ UPGRADE PROGRAM StarWind provides a unique upgrade program that is easy and clear for our clients. 636 ) to 4TB Edition for 2 nodes (list price – €3. such as high availability. 916). 2012.00 License Renewal Fee for StarWind Native SAN for Hyper-V 3-node 8TB SN-HD3-R1 1. .20 License Renewal Fee for StarWind Native SAN for Hyper-V 2-node Unlimited TB SN-HF-R1 1.. License Renewal Fee SKU € List Price License Renewal Fee for StarWind Native SAN for Hyper-V 2-node 1TB SN-HA-R1 399.519.€ RENEWALS The license renewal fee is applied after the expiration of annual software maintenance.423.00 License Renewal Fee for StarWind Native SAN for Hyper-V 3-node 16TB SN-HE3-R1 1.20 License Renewal Fee for StarWind Native SAN for Hyper-V 2-node 16TB SN-HE-R1 1.039.779.899.00 License Renewal Fee for StarWind Hyper-V Backup Plug-in SB-HV-R1 69.00 License Renewal Fee for StarWind Native SAN for Hyper-V 3-node 4TB SN-HC3-R1 979.20 License Renewal Fee for StarWind Native SAN for Hyper-V 2-node 8TB SN-HD-R1 1. It is charged if the annual software maintenance is not renewed within 90-days from the maintenance expiration date. The fee is applied at 20% of the license list price for each year of the current license maintenance. All rights reserved.00 License Renewal Fee for StarWind Native SAN for Hyper-V 3-node Unlimited TB SN-HF3-R1 1.20 License Renewal Fee for StarWind Native SAN for Hyper-V 3-node 1TB SN-HA3-R1 499.20 License Renewal Fee for StarWind Native SAN for Hyper-V 2-node 2TB SN-HB-R1 527.00 License Renewal Fee for StarWind Native SAN for Hyper-V 3-node 2TB SN-HB3-R1 659.299.20 License Renewal Fee for StarWind Native SAN for Hyper-V 2-node 4TB SN-HC-R1 783.80 (per host) Page 11 Copyright © StarWind Software Inc. . . More info is available at: http://www. SUPPORT PROGRAMS Support Types Premium Support Plan Standard Support Plan Forum Email Phone Remote support session* Software Configuration Assistance** Premium Support Plan Standard Support Plan OS configuration assistance for proper StarWind operation Network performance tuning Disk performance tuning SAN solution configuration * Standard Support Plan provides remote session assistance for Severity 1 production issues. Each purchased copy of StarWind software includes one year of Standard Technical Support. 2. Free support is provided via email and the online forum on a best effort basis. All rights reserved. Major version releases are indicated by an increase in the first digit of the version number.0 to 6. ** StarWind does not offer assistance with configuration of 3rd party client-side hosts.starwindsoftware.e. Post-Sale Support Post-Sale Support can be Standard or Premium. It is possible to purchase the ASM subscription and receive technical support respectively for 1. 5. i. The thirty-day period starts on the installation date of the Trial license.0. The 24/7 Premium Technical Support plan can be purchased at an additional fee. 2012. Page 12 Copyright © StarWind Software Inc. Annual Software Maintenance (ASM) Annual Support and Maintenance (ASM) provides major and minor product version releases/updates and technical support.com/support. or 3 years.€ TECHNICAL SUPPORT Free Trial Technical Support All customers that evaluate the 30-day Free Trial product receive 30 days of free technical support through their account manager as defined in the End User License Agreement (EULA). ASM is available on a per-year basis. The response time is defined in accordance with the support plan purchased and the issue severity level. • Severity 3 issue is any non-critical issue that is caused by StarWind software. The subscription can be purchased for 1.€ Severity Levels • Severity 1 issue is any issue that is caused by StarWind software and prevents a production system from functioning while no immediate workaround is available. a production system is able to function. Note: StarWind Software Inc. Important notice: In order to escalate a support case to level 3 support engineers or R&D department. does not guarantee 100% performance for the configurations slower than those mentioned in the minimal technical requirements guide and/or not matching the best practice configurations.. 8 AM–5 PM GMT USA Office: Monday–Friday. or 3 years. 9 AM–6 PM EST Annual Software Maintenance and Support is available on a per-year basis. an end-user is required to reproduce the problem using the latest version of the installed software and make sure the software is configured according to the StarWind Software guidelines. Maintenance is required for all perpetual license purchases. business hours: EMEA Office: Monday–Friday. All rights reserved. 2. 2012. . Page 13 Copyright © StarWind Software Inc. Any other issues such as general questions are classified as Severity 3. Severity Level Premium Support Plan Standard Support Plan Severity 1 1 hour 4 business hours* Severity 2 4 hours 8 business hours* Severity 3 4 business hours* 12 business hours* * StarWind Software Inc. • Severity 2 issue is any issue that is caused by StarWind software and prevents a production system from functioning and a workaround exists. 779.899.20 Unlimited TB Standard Support Package for StarWind Native SAN for Hyper-V 3-node 1TB SN-AF3-SSP1 499.00 Standard Support Package for StarWind Native SAN for Hyper-V 3-node 2TB SN-AG3-SSP1 659.80 (per host) Standard Support Package for StarWind Native SAN for Hyper-V 2-node 1TB SN-AF-SSP1 399. Maintenance is required for all perpetual license purchases.519. All rights reserved. or 3 years.00 Standard Support Package for StarWind Native SAN for Hyper-V 3-node SN-UF3-SSP1 1.€ LIST PRICE (MSRP) FOR STANDARD SUPPORT PLAN All Standard Support Services are available on a per-year basis and are 20% of the products MSRP..039.00 Standard Support Package for StarWind Native SAN for Hyper-V 3-node 8TB SN-AM3-SSP1 1.00 Standard Support Package for StarWind Native SAN for Hyper-V 3-node 4TB SN-AI3-SSP1 979. Standard Support Plan for StarWind Native SAN for Hyper-V SKU € List Price Standard Support Package for StarWind Hyper-V Backup Plug-in SB-HV-SSP1 69. .20 Standard Support Package for StarWind Native SAN for Hyper-V 2-node SN-UF-SSP1 1.20 Standard Support Package for StarWind Native SAN for Hyper-V 2-node 4TB SN-AI-SSP1 783. 2012.00 Standard Support Package for StarWind Native SAN for Hyper-V 3-node 16TB SN-AU3-SSP1 1.423. 2.20 Standard Support Package for StarWind Native SAN for Hyper-V 2-node 8TB SN-AM-SSP1 1.20 Standard Support Package for StarWind Native SAN for Hyper-V 2-node 16TB SN-AU-SSP1 1.20 Standard Support Package for StarWind Native SAN for Hyper-V 2-node 2TB SN-AG-SSP1 527. The subscription can be purchased for 1.00 Unlimited TB Page14 Copyright © StarWind Software Inc.299. 038.€ LIST PRICE (MSRP) FOR PREMIUM SUPPORT PLAN All Premium Support Services are available on a per-year basis.com Page15 Copyright © StarWind Software Inc.00 Unlimited TB StarWind Software Inc.00 Premium Support Package for StarWind Native SAN for Hyper-V 3-node SN-UF3-PS1 3.566. MA 01803 Phone: +1 617-449-7717 Fax: +1 617-507-5845 E-mail: [email protected] Premium Support Package for StarWind Native SAN for Hyper-V 3-node 2TB SN-AG3-PS1 1.40 Premium Support Package for StarWind Native SAN for Hyper-V 2-node 16TB SN-AU-PS1 2.598.798.60 (per host) Premium Support Package for StarWind Native SAN for Hyper-V 2-node 1TB SN-AF-PS1 798.40 Premium Support Package for StarWind Native SAN for Hyper-V 2-node 4TB SN-AI-PS1 1. 40 Mall Rd. 2.00 Premium Support Package for StarWind Native SAN for Hyper-V 3-node 8TB SN-AM3-PS1 2.40 Premium Support Package for StarWind Native SAN for Hyper-V 2-node SN-UF-PS1 3. The subscription can be purchased for 1. 2012.846.40 Unlimited TB Premium Support Package for StarWind Native SAN for Hyper-V 3-node 1TB SN-AF3-PS1 998.starwindsoftware. or 3 years. All rights reserved. Burlington. .40 Premium Support Package for StarWind Native SAN for Hyper-V 2-node 8TB SN-AM-PS1 2.com Website: www. Premium Support Plan for StarWind Native SAN for Hyper-V SKU € List Price Premium Support Package for StarWind Hyper-V Backup Plug-in SB-HV-PS1 139..054.40 Premium Support Package for StarWind Native SAN for Hyper-V 2-node 2TB SN-AG-PS1 1.078.558.318.958.00 Premium Support Package for StarWind Native SAN for Hyper-V 3-node 4TB SN-AI3-PS1 1. Maintenance is required for all perpetual license purchases.00 Premium Support Package for StarWind Native SAN for Hyper-V 3-node 16TB SN-AU3-PS1 3.