edocsdm5.3.0-ReleaseNotes

Open Text Document Management, eDOCS Edition Release NoteseDOCS DM 5.3 December 2 , 2010 nd 2 | e DO CS D M 5 . 3 R e le as e No tes Contents 1 2 3 4 Introduction .................................................................................................... 3 About eDOCS DM 5.3 ..................................................................................... 4 2.1 New Features ................................................................................................... 4 Packaging and Documentation .................................................................... 8 Supported Environments and Compatibility ............................................... 9 4.1 Server Machines .............................................................................................. 9 4.2 DM User Workstations ................................................................................... 11 4.3 Supported Applications .................................................................................. 11 5.1 5.2 5.3 5.4 5.5 5.6 6 Installation and Upgrade Notes .................................................................. 14 New Installations and Upgrades .................................................................... 14 Microsoft Office 2010 “.NET Programmability” .............................................. 14 DM Server ...................................................................................................... 15 DM Web Server.............................................................................................. 15 DM Extensions ............................................................................................... 15 RM Administrator ........................................................................................... 16 5 Configuration Notes .................................................................................... 17 6.1 Library Generation ......................................................................................... 17 6.2 Database Schema Changes .......................................................................... 17 6.3 DM API Changes ........................................................................................... 19 Fixed Issues.................................................................................................. 20 Known Issues ............................................................................................... 21 8.1 DM Server and DM Web Server .................................................................... 21 8.2 RM Administrator Tool and RM Extensions ................................................... 24 8.3 DM Extensions ............................................................................................... 25 Contact Information ..................................................................................... 30 7 8 9 Tit le of Doc ume nt 1 Introduction These Release Notes describe the latest updates to eDOCS DM 5.3. Open Text recommends that you read these Release Notes in conjunction with the documentation included with the software package. If any conflicts exist, the Release Notes supersede the other documentation. We also recommend that you check the Open Text Knowledge Center (https://knowledge.opentext.com/) for any patches or documentation updates that may have been posted after the initial release of eDOCS DM 5.3. w w w. o p e n t e x t . c o m For more information about Open Text products and services, visit www.opentext.com. Open Text is a publicly traded company on both NASDAQ (OTEX) and the TSX (OTC). Copyright © 2010 by Open Text Corporation. Open Text and The Content Experts are trademarks or registered trademarks of Open Text Corporation. This list is not exhaustive. All other trademarks or registered trademarks are the property of their respective owners. All rights reserved. 1 CU5 cumulative update.3.ISO image that can be downloaded from the Open Text knowledge center and then extracted to a hard drive or CD.1 New Features 2.docx or *.2. For information about issues fixed in Release 5. which means that all options except for New Document will appear unavailable to the user.doc. a new version of a MS Word document was saved as a PDF the user will receive an error when they subsequently try to open it with MS Word.2 eDOCS DM Suite ISO Image The eDOCS DM 5. Additional details on how to configure.1. 3 R e le as e No tes 2 About eDOCS DM 5. This allows users to save versions of a document with different file extensions that are supported within that application.1 CU5 Release Notes 2.2.3 The eDOCS DM 5.rtf. Some file extensions require that only a new document be created.3 software is delivered as an . Since this is the case DM will save the PDF with the profile application field set to ACROBAT. For example. edit. such as *. That is. if a user wants to save a PDF version of a Word document. Word documents can be saved in other file extensions besides *. plus any new modifications. If. a later cumulative update will contain everything that an earlier CU contained. see the release notes: DM and RM 5. The save to “New Document Only” option is to prevent a user from saving a document as a new version which cannot be opened later by the authoring application. a “New Doc Only” flag is entered into the database. 2. A list of Fixed Issues contained in this release can be found here. For example. .1 Multiple File Formats per Application The ability to use multiple file extensions is introduced in eDOCS DM 5.1.1 CU5. enable or disable the file type options of this new feature can be found in Chapter 8 of the eDOCS DM Administration Guide under the section “Using Multiple File Extensions”.4 | e DO CS D M 5 .3 release includes the resolved issues from the DM 5. The File Type drop-down menu appears on the Save As Version dialog box and in the Save user interface for any type of document that has multiple file type support. As an example MS Word can save to PDF however Word cannot open a PDF document.2. 4 of this document provides additional information on the scripting and configuration options.msi eDOCS RM 5.3 Microsoft Windows Installer (MSI) Based Installs The eDOCS DM 5. We will be providing a “eDOCS DM 5.ISO images.3 Workflow Server.msi eDOCS DM 5.msi eDOCS DM 5. resulting in an identical copy of the original disc including file name and volume label information.3 software image has a master installer for the suite which allows you to select from a program wizard which software you would like to install. An ISO-9660 image file is an exact representation of the CD or DVD including the content and the logical format.3 MSI Installer Whitepaper” which will be published to the “eDOCS Champion Toolkit” workspace on the Knowledge Center. 9. To make a copy of the software you can write the image file to a blank CD-R or DVD-R.ISO features is available by clicking here. eDOCS DM 5.exe and selecting the individual module from the module. 3 R e le as e No tes The eDOCS DM 5. The software can also be installed by manually selecting one of the following individual .msi eDOCS DM 5.3 Administration Tool. 7.3 Document Server Sentry Agent.exe to help you customize the MSI installation programs. There are many third party applications that are available for reading and extracting files from an .3 Extensions (x64). The Windows Installer Development Tools web site contains several tools and utilities such as ORCA. If you do not currently have an application that works with . . 4.ISO image.MSI installation programs from the software image: 1.msi Section 2.1. 2.msi eDOCS DM 5. The content of the image files may be accessed directly using third party tools.3 sub folder which can be found by clicking here. 6.1.3 Extensions (x86).3 software is posted as an ISO-9660 image file on the Open Text knowledge center and included in the eDOCS DM 5.3 DM API. 3. 5. 2.msi eDOCS DM 5. 8.3 Document Server Security Service.msi eDOCS DM 5.msi eDOCS DM 5.3 Server. Once you have extracted the files you can select which modules to install by starting the master installer eDOCSSuiteInstall.5 | e DO CS D M 5 .3 Web Server. Using this method you can directly start the master set-up in the image file. a comparison of several applications and their . it includes the serial numbers and passwords for the DM Server and Content Caching passed in on the command line.1. The passwords are specified using OT_PASSWORD_## with the same number substitution.” .EXE. The serial numbers for each feature can be specified using OT_SERIALNUMBER_##="<password>" where ## is replaced by 17 for the DM Server.1. Details on how to optimize the Windows Communication Foundation protocols can be found in Appendix A of the eDOCS DM Administration Guide under the section “Windows Communication Foundation (WCF) Tuning.exe /q /i DMServer. Please consult the “Specifying Features on a Command Line for Scripted Installs” section of the eDOCS DM 5. 37 for the RM Server and 42 for Content Caching.6 | e DO CS D M 5 . Chapter 1 of the eDOCS DM Administration Guide under the section “Network Bindings Configuration” includes the detailed configuration information.exe /q /i DMServer. Msiexec. Below is a sample installation script to install everything except the RM Server. 2. such as the following: Msiexec. 3 R e le as e No tes 2.4 MSI Scripted Installs The MSI installer can be launched from a command line or batch file with feature selection done through properties passed to MSIEXEC. ADDLOCAL="ALL" starts with all features selected. This feature adds the WCF bindings of NetTCP and HTTP to the DCOM communication protocol. The /i switch specifies the MSI to install.msi ADDLOCAL="DMServerFeature.5 Windows Communication Foundation (WCF) Support for Windows Communication Foundation has been added as a communication method between the DM Extensions and the DM Server.3 Installation Guide for additional options.msi ADDLOCAL="ALL" REMOVE="RMServerFeature" OT_SERIALNUMBER_17="17-XXXX-XXXXXXXXXXX" OT_PASSWORD_17="xxxxxxxx" OT_SERIALNUMBER_42="42-XXXX-XXX-XXXXXXXX" OT_PASSWORD_42="xxxxxxxx" The same features could be selected by specifying only the desired features on the command line.ContentCacheFeature" OT_SERIALNUMBER_17="17-XXXX-XXX-XXXXXXXX" OT_PASSWORD_17="xxxxxxxx" OT_SERIALNUMBER_42="42-XXXX-XXXXXXXXXXX" OT_PASSWORD_42="xxxxxxxx" The /q switch causes the install to run without a user interface in "quiet" mode. dll files. In addition. rather than DBLib. instead. you will need to update your SQL to conform to the SQL-92 standard of performing JOINS in the FROM clause of the SQL statement. Enhanced Word document compare and merge functionality Support for the PowerPoint Reuse slide feature Application Integration based on Microsoft Visual Studio Tools for Office (VSTO)     2. Any new libraries on MS SQL 2005 or later versions will no longer be created in Compatibility Mode 80 (SQL 2000 mode). creating your own DM Ribbon. DM integration with the new Microsoft Backstage interface.6 Support for Microsoft Office 2010 (32 bit) Integration with Microsoft Office 2010 (32 bit version) Word. 3 R e le as e No tes 2. PowerPoint. Access to Oracle will still use the pre-existing Oracle *. This impacts add-on products.1. the SQL generation in the DM system meets the SQL-92 standard. they will be created in the mode of the database server. either 90 for MS SQL 2005 or 100 for MS SQL 2008.3. Consult SQL-92 standard documentation for more information. .7 SQL Generation Uses SQL-92 Standard With eDOCS DM 5. Excel.1. which is no longer supported with Microsoft SQL 2005 and Microsoft SQL 2008.3 Release. You can raise the compatibility of any existing libraries (databases) to the level appropriate for the server version (either 80 or 90) so they can support using the SQL Server Native driver. adding DM actions to the Quick Access Toolbar. which is more efficient than the old SQL Server driver. access to MS SQL databases is changed to be ODBC by default. adding DM actions to a personal Tab. New Features specific to Office 2010:  Customize your experience by modifying the DM Ribbon.7 | e DO CS D M 5 . Project and Visio and Outlook are included with the eDOCS DM 5. The documentation is also available on the Open Text Knowledge Center under the eDOCS DM 5.pdf eDOCS DM 5.pdf eDOCS RM 5.pdf eDOCS DM 5.pdf eDOCS DM 5.3 WorkFlow Administration Guide.3 API Reference Guide.pdf eDOCS DM 5.pdf .pdf eDOCS DM RM 5.3 Installation Guide.pdf eDOCS DM 5. 3 R e le as e No tes 3 Packaging and Documentation The software documentation is included in the .3 folder by clicking here.pdf eDOCS DM 5.3 Data Dictionary.3 Extensions User Guide.3 Administrator Guide.pdf eDOCS RM 5.3 Imaging.pdf eDOCS DM 5.3 Extensions API Programmers Guide.pdf eDOCS DM 5.3 .pdf eDOCS DM 5.ISO image and will be extracted to the Documentation folder on the CD/DVD Image.3 API Overview Guide.Using DM Extensions.pdf eDOCS RM 5.pdf eDOCS DM RM 5.3 Library Maintenance Tool. The following product documentation is available:                  eDOCS DM 5.8 | e DO CS D M 5 .3 API Overview Guide.3 Designer Guide.3 Administration Guide.pdf eDOCS DM 5.3 WorkFlow User Reference Guide.3 .Using DM Webtop.pdf eDOCS DM 5.3 Webtop Customization Guide. 4 GHz (x64 processor) or better 2 GB or greater (1 GB minimum) 1 Microsoft Windows 2008 R2 Server – 64 Bit Microsoft Windows 2003 Server R2 (32 bit) Citrix XenServer 5.1 Server Machines 4. we recommend a dedicated server-class machine with a minimum of 2GB of RAM." not specific hardware configurations.3 Release.1 DM Server Processor Windows Server 2003 with Xeon processor 1.2008 R2 in Compatibility Mode (80) or SQL-92 standard (mode 90 &100) Oracle 10g R2 Oracle 11g R2 Memory Operating System Databases 1 For Optimal SQL server performance.x Microsoft Terminal Server DM Server as a Virtual Machine 2 Microsoft SQL Server 2005 and 2008.9 | e DO CS D M 5 . support a set of certified operating systems and hardware. The virtualization applications like VMware or Microsoft Hyper-V. Accordingly. Open Text will not require customers to recreate and troubleshoot every issue in . 3 R e le as e No tes 4 Supported Environments and Compatibility The following tables list the supported environments for the eDOCS DM 5.9 Ghz or greater Windows Server 2008 R2 minimum 1. and the customer and the virtualization vendor will be responsible for any interactions or issues that arise at the hardware or operating system layer as a result of their use of virtualization software. 2 Open Text will support customers who run DM products on supported operating systems. irrespective of whether they are running in a virtual environment or not. 4.1. Open Text supports "operating systems. Open Text does not explicitly support the virtualization application since it operates as a hardware abstraction layer. 5 Microsoft Windows 2008 Server. 2008 Server R2 Microsoft Windows 2003 Server Microsoft Windows 2000 Server EMC Centera Open Text Archiving for eDOCS (Read-Only) . which can have significant impact on performance and scalability. particularly under peak load. there might be performance implications. Open Text does reserve the right to request our customers to diagnose certain issues in a native certified operating system environment without the virtual environment. 4. While DM products are expected to function properly in virtual environments.3 Re l eas e N ot es a non-virtual environment.2 Document Server Operating System Novell Netware 6.10 | e DO C S D M 5 . Open Text will only make this request when there is reason to believe that the virtual environment is a contributing factor to the issue.1. however. which can invalidate DM's typical sizing and recommendations. Analysis must be performed within the context of the specific application to be hosted in a virtual environment to minimize potential resource contention. 0 Microsoft Internet Explorer 7 or 8 Mozilla Firefox 3.8GHz.4 GHz (x64 processor) or better 2 GB or greater (1 GB minimum) Microsoft Windows 2008 R2 Server – 64 Bit Microsoft Windows 2003 Server R2 (32 bit) Citrix XenServer 5. 4GB with Vista or 7.6 Memory Operating System Web Browser 4.3: . 3 Re l eas e N ot es 4.2 DM User Workstations Processor Minimum: Pentium 4 – 1.1 Integrated Applications The following table lists the applications supported with eDOCS DM 5. 1GB RAM with Win XP.6 Memory Operating System Web Server Client 4.11 | eDO C S D M 5.3 Supported Applications 4.9 Ghz or greater Windows Server 2008 R2 minimum 1. 2GB of RAM with Win XP. Min 2GB with Vista or 7.0 or 7. Recommended: Any dual core processor (x86 or x64) running 2GHz or higher.3.3 DM Web Server Processor Windows Server 2003 with Xeon processor 1.1.x Microsoft Windows Terminal Server Internet Information Server (IIS) 6. 1GB or greater (recommended) Microsoft Windows 7 – 64 bit version Microsoft Windows 7 – 32 bit version Microsoft Windows XP (SP3) Microsoft Vista (SP2) (32 bit) VMWare Workstation2 Microsoft Internet Explorer 7 or 8 Mozilla Firefox 3. 2010 (32 bit) 2003 3 .1 X3 and X5 X3 and X5 X3 and X5 9. we have performed minimal testing with Microsoft Office 2003 and determined that integration is possible.2007. we will continue to accept support cases from customers using DM 5. Open Text encourages customers to upgrade to Microsoft Office 2007 or Microsoft Office 2010.7 and Millennium Edition 9. however.8 Although Microsoft Office 2003 is listed as a supported application for DM 5.8 9. 2010 (32 bit) 8. if that is not possible. 2010 (32 bit) 2003 3 .0.2007.3.3 Re l eas e N ot es Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Project Microsoft Visio Adobe Reader and Acrobat Freedom Scientific JAWS Dragon Naturally Speaking Corel Presentations Corel Quattro Pro Corel WordPerfect Lotus 1-2-3 Lotus Word Pro 3 2003 3 .12 | e DO C S D M 5 .1 CU 4 and greater the Adobe Reader and Adobe Acrobat version 9 or greater products are integrated using the DM Interceptor module .2. 2010 (32 bit) 2003 3 .2007. 2010 (32 bit) 2003 3 .2007. 94 11 10.2007. 4 With the release of eDOCS DM 5.3 with Microsoft Office 2003.7 and Millennium Edition 9. 0 4.3 and Microsoft Office 2010.2 7.0.2 Email Applications Microsoft Outlook Lotus Notes Novell GroupWise 2003 3 .2007.5.7. 8.1 Wireless DMS for eDOCS eDOCS Integration for Autodesk AutoCAD Open Text Email Archiving for Microsoft Exchange Open Text Archiving for eDOCS . 2010 (32 bit) 7.3. Is currently undergoing final QA and a notice of support or product update will be provided in January or prior.1 Open Text Supported Products Open Text Email Filing Version 3. Version 9. 8.3.0.13 | e DO C S D M 5 .2 will be released in January and include support for DM 5.3 Re l eas e N ot es 4.1 Enterprise Library Services 10. eDOCS Integration for SharePoint Is currently undergoing final QA and a notice of support or product update will be provided in January or prior. Is currently undergoing final QA and a notice of support or product update will be provided in January or prior.4. 3 Extensions.0. You must install .3 Installation Guide. 5.1.aspx?familyid=59DAEBAA-BED4-4282A28C-B864D8BFA513&displaylang=en 5.5 on both the client and server machines. then select Office 2010>Change.microsoft.ISO image and will be extracted to the Documentation folder on the CD/DVD Image.5 The .3 software also supports upgrades from a previous version of DM 5. http://www.3 folder by clicking here.3 Re l eas e N ot es 5 Installation and Upgrade Notes The eDOCS DM 5.1.NET Programmability Support” is set to “Run from My Computer” for the install.2 Microsoft Office 2007 PIA’s The Office 2007 Programmable Interop Assemblies (PIA) are a pre-requisite for the Application Integration with DM 5.2. go to the Control Panel.pdf is included in the . .1 New Installations and Upgrades The DM 5. please download the Framework from the Microsoft Download Center. The documentation is also available on the Open Text Knowledge Center under the eDOCS DM 5.NET Programmability Support” for the installed Office applications.1. The DM 5. 5.NET Programmability” When installing Microsoft Office 2010 you will need to expand the options for the individual modules (Word. Select the sub-item “. If Office 2010 is already installed on the computer.NET Framework 3. Excel.3 Server software can be installed on a Windows Operating system which has not had a previous installation of the DM software.NET Framework 3.NET Framework 3.2 Microsoft Office 2010 “.1 Microsoft .5 is a prerequisite for all products. please download the redistributable PIA’s from the Microsoft Download Center.5 or 5.com/downloads/details. The following items are additional details which are to be used in conjunction with the Installation documentation.1. etc…) and check to see if the sub-item “.14 | e DO C S D M 5 . The DM 5. To install. select Add or Remove Programs.3 Application Integration requires that the Office 2010 Programmable Interop Assemblies be installed on the user’s desktop for the DM integration to work. 5. To install. 15 | e DO C S D M 5 . nor included.stp for example.NET Framework 3.stp file from the C:\Program Files\Hummingbird\DM Server\SSK\fultext directory to the C:\Program Files\Open Text \DM Server\SSK\fultext directory.3 were created in Windows Help (WinHelp) format.5 The . please download the Framework from the Microsoft Download Center. If you have a custom STP file.1 if you have non default index settings such as a custom STP file when you apply DM 5.1 Microsoft .2.stp file to the C:\Program Files\Open Text \DM Server\SSK\fultext directory.5 or DM 5.5 is a prerequisite for all products.3 DM Server 5. with Windows Vista . 5.NET Framework 3.2 Custom STP files for the DM Indexer (DM-21752) In DM 5.3.NET Framework 3.5 is a prerequisite for all products. Also if you have set specific compress times or backup pauses durations for DM 5. 5.0.1 they will be reset to the default values as well unless you copy your custom.5 on both the client and server machines. To install.NET Framework 3. The Windows Help format is not supported.1 Microsoft . custom.5 The .4 DM Web Server 5.5 on both the client and server machines.2 Windows Help (WinHelp) not included with Windows Vista or 7 The Help files delivered with DM 5.3. To install. in the C:\Program Files\Hummingbird\DM Server\SSK\fultext directory before you perform the upgrade it will not be copied to the new indexer directory. please download the Framework from the Microsoft Download Center.5. You must install .5 on both the client and server machines.NET Framework 3.NET Framework 3.NET Framework 3. 5. You must install . To install. After the installation of DM 5.5 is a prerequisite for all products. You must install . copy the custom.5 DM Extensions 5.1 Microsoft .3.NET Framework 3.1. 5.5.5 The .3 Re l eas e N ot es 5. please download the Framework from the Microsoft Download Center.2.4.NET Framework 3.3.3 the custom file will not be upgraded to DM 5.     .16 | e DO C S D M 5 . If these modules are not present. When you open a Help topic (by pressing F1 or by selecting Help>Contents and Index).exe application and use it to view DM Help files on Windows Vista or Windows 7 operating systems.1 Installation Pre-Requisites  The RM Administration Tool is used to set up and administer a records management system for RM.microsoft. For more information and workarounds to this issue.INI.microsoft.exe application from Microsoft’s web site at the following location: http://support.INI and PCDOCS. and it must have the appropriate drivers for your database.6 RM Administrator 5. your primary group must be DOCS_SUPERVISORS and you should be a member of RECORDS_MANAGERS . the following known issue has been reported by Microsoft. (1037).com/kb/917607. The computer on which you install the RM Administration Tool must have access to your DM Server and your database server. The DM Client API and the DM API must be installed on the machine where you are installing the RM Administration Tool.3 Re l eas e N ot es operating systems. 5. When the RM Administration Tool starts. The RM Administration Tool can be installed on any computer with an appropriate SQL client for your database and that has access to your DM Server and your database.com/kb/917607. If it tells you that it cannot locate one or both of these files.” After this initial error. You can download the WinHelp. consult Microsoft’s Article ID 917607 at the following location: http://support. However. Download the appropriate Winhelp. the following error message appears: “There was a problem running the macro.6. For full functionality of the RM Administration Tool. you can continue using the Help files. the installation program will install them for you. obtain valid copies of these files and place them in the folder where RM Administration Tool is installed. it attempts to find the files RM. 3 Release Library Generator (tblcomp.3 are listed below in section 6.0.3 database schema. The database changes that have been made with DM 5. Version Introduced: 5.3 Data Type: Integer LANGUAGE The language code that filters the Extension/Descriptions based on the users language.2.2. Version Introduced: 5. the APP_FILE_EXTNS table was added.1.1 APP_FILE_EXTNS Table (DM-18778) As of DM 5. 6.3.3 Data Type: VarChar (8) DESCRIPTION The description of the File Extensions.exe) program will support upgrading a DM 5. such as EN-US. such as Word Document.17 | e DO C S D M 5 . The APP_FILE_EXTS table allows users to save versions of a document with different file extensions.3 Data Type: VarChar (60) ORDER_NO The order column number allows the Extensions/Descriptions to be listed in a specific order. Version Introduced: 5. such as DOCX.5 or 5.1 of this document. Version Introduced: 5.1 library to the DM 5. Version Introduced: 5.3 Data Type: VarChar (5) EXTENSION The file extension of the file to be saved.2.3 Re l eas e N ot es 6 Configuration Notes 6.3 Data Type: Integer .2 Database Schema Changes 6.1 Library Generation The DM 5. APPS_LINK Foreign key to the APPS table. Version Introduced: 5.CONNECTION_INFO This field is used to store the Enterprise Library Connection Information. DOCSERVERS. When the value is N. When the value is N (or blank). the Extension is disabled and will not appear as a Save As option.3 Data Type: Char (1) (Y or N) DISABLED When the value is Y. the user gets all of the standard Save As options.CONNECTION_INFO varchar(254) 6. this supports saving through an application where that application cannot reopen the file.2. Version Introduced: 5. or prior. the Extension will appear in the Save As options.18 | e DO C S D M 5 . you will need to go and create a replica sequence SEQ_* table for your sequences to work with the newly modified SP_NEXTKEY stored procedure .3 Re l eas e N ot es NEW_DOC_ONLY When the value is Y.2 DOCSERVERS. By default the 4 standard sequences created by Library Generator (Tblcomp) are:     SEQ_SYSTEMKEY – holds the next SYSTEM_ID sequence value SEQ_PROFILE – holds the next DOCNUMVER sequence value SEQ_VERSIONS – holds the next VERSION_ID sequence value SEQ_NEEDS_INDEXING – holds the next disposable SYSTEM_ID sequence value for the NEEDS_INDEXING table NOTE: that if you have created a sequence for use in your own applications.3 Data Type: Char (1) (Y or N) 6.1. the user can save to a new document only.3 Changes to DOCS_UNIQUE_KEYS table to support system sequences only for MS SQL environment The DOCS_UNIQUE_KEYS table is NO LONGER used for 5. such as PDF from Microsoft Word. The sequence tables all start with SEQ_sequencename.2. The DM 5.2. To support this change the SP_NEXTKEY stored procedure has been modified to get the next sequence number from these new sequence tables.1 or prior or DOCS Open 4.3 version now has a new table for each sequence in the system.3 due to locking issues that may occur under intense system usage in previous versions of DM 5. 1 Retrieving Data for Multiple File Types (DM-18731) As of DM 5. searchObj. or EN. searchObj. searchObj. "FILE_FORMAT". txtLanguage.3.3 Re l eas e N ot es NOTE: if you work in a mixed eDOCS DM and DOCS OPEN environment then you need to patch your DOCS Open installations so they utilize these new sequences 6. Access to the data is available as an extension on the VersionSearch search object.AddSearchCriteria("PCD_LANGUAGE". searchObj.3. "DESCRIPTION". client machines obtain the File Extensions available based on the Application and the language code. Then get the return rowset as per normal handling for a search object. searchObj. such as EN-US. The call information for the DM API is as follows: // we need to get the File Extensions PCDSearch searchObj = new PCDSearch(). "NEW_DOC_ONLY" }. foreach (string prop in retProps) searchObj.SetDST(DST). txtAppId. // execute the search int hRes = searchObj.3 DM API Changes 6.Execute(). FRCA.19 | e DO C S D M 5 .AddSearchCriteria("PCD_APP_ID".AddReturnProperty(prop).Text).AddSearchLib(CurrentLibrary).SetSearchObject("VersionsSearch").Text). Application cache objects on the server maintain a list of languages and associated file extensions and description lists. . string[] retProps = { "EXTENSION". You will also need to remove the checkmark for All Products and select DM RM for your search.3 Re l eas e N ot es 7 Fixed Issues All issues that have been previously resolved in DM 5.20 | e DO C S D M 5 .1 or a subsequent Cumulative Update have been included in DM 5. You can find the issues that have been resolved in this release by searching the Open Text Knowledge Base for “5.3” from this area. In addition the DM 5.3 release. .3 release includes fixes to issues that were opened against previous versions of DM where those issues still remain open in those previous releases.2.3” or “This issue is resolved in DM 5. 1. select the Advanced Tab>Performance Settings.com/knowledge/llisapi. SEQ_PROFILE.1 (DM-18489) With DM 5.  Please review the following Knowledge Base articles for additional details: https://knowledge. such as Library Maintenance. 2.1. . SEQ_NEEDS_INDEXING tables instead of the DOCS_UNIQUE_KEYS table.EXE files for the DM server utilities you would like to run from the server.dll?func=ll&objId=12946274&objAc tion=ArticleView 8. You have two options for changing the default Data Execution Protection settings on your server. Select the option for “Turn on DEP for essential Windows programs and services only.opentext. SEQ_VERSIONS. The table is used to issue unique keys during requests to add documents to the system – the change will allow it to use the SEQ_SYSTEMKEY.3 Re l eas e N ot es 8 Known Issues 8. select the Data Execution Prevention tab. Select the individual application.1.com/knowledge/llisapi. Select Start>Control Panel>System. you need to: 1.3 a change was made to the DOCS_UNIQUE_KEYS logic to avoid sql blocks during heavy usage. select the Advanced Tab>Performance Settings.1 Data Execution Prevention for DM Administrator Tools When you attempt to run any of the DM Administrator Tools on Windows Server 2003 or 2008 R2 – 64 bit an error message appears and the application might stop unexpectedly. Select the option for “Turn on DEP for all programs and services except those that I select:” and select the Add option.1 DM Server and DM Web Server 8.dll?func=ll&objId=12940954&objAc tion=ArticleView https://knowledge. Right-click and select “Run As Administrator. select the Data Execution Prevention tab. From the Add option browse to the Program Files > Open Text > DM Server > Program and select the individual .  Select Start>Control Panel>System.opentext.2 DM Administrator Tools on Windows Server 2008 If you are not using the shortcuts that were created when the software was installed and you want to use them by selecting the executable.3 Co-existence with DOCS Open 4.21 | e DO C S D M 5 .” 8.” OR. 4 Multiple modules on the same DM Server When upgrading a DM Server to version 5. the DM Workflow shortcuts won’t exist on the DM Server until the DM Workflow Server is upgraded. it will remove all previous DM 5. one will need to run the 32-bit perfmon. This patch should only be used when DOCS Open 4.3 database and the DOCS Open 4. In summary each server upgraded will require that all other eDOCS products on that machine to be upgraded as well.exe located in C:\Windows\SysWOW64. For example. you will need to use the shortcuts that the DM Server installation program created. 8.”. If you try to start the service you will receive an error “1053: Service did not respond….0. 8.AdminShell.1 Administrator tools should no longer be used.3. Do NOT implement DM 5.3 with DOCS Open in a mixed environment until this patch has been applied. In order to display these counters.7 DM Administrator Shortcuts with Windows UAC Enabled When you install DM Server on a Windows Server 2008 R2 which has UAC enabled. 8.2. If you want to have shortcuts on your desktop you will need to copy the ones the DM Installation created with the install and can alter them so long as you leave the c:\. This is working as designed and the service should not be manually started.1 shortcuts from the Start menu items.. if DM Server and the DM Workflow Server are on the same machine.6 Error 1053 when attempting to start the DM WebAdmin Service (DM22816) When the DM Webtop is installed it creates a Windows Service that is called Open Text eDOCS DM WebAdmin Host which has a startup type set to manual. You also need to be aware that when you edit one you may not see the AdminShell preface because the textbox isn’t .1.22 | e DO C S D M 5 . The Patch will be made available on the Open Text Knowledge Center and can be found in the DOCS Open patch directory by clicking here.3 Server Admin tools should be run on an eDOCS DM 5.3 while organizations perform a phased migration.5 or 5. 8.1 is run against a SQL200x compatible (compatibility level 80) database created for eDOCS DM 5.3.1.1.3 Re l eas e N ot es This patch will allow the DOCS Open 4. once the DM Server is upgraded.5 DM Server Performance Counters on Windows 2008 R2 (DM-23171) The 64-bit Windows Server versions of the Performance Monitor are unable to show the eDOCS DM Server counters because eDOCS DM Server is a 32 bit application.1.exe at the front of the target setting. Only the DM 5.1.1 Desktop to be used in a mixed environment with eDOCS DM 5. When the DM Administrator is working within the DM Admin section of the DM Webtop the service will be started and stopped as required by DM.. 3 Re l eas e N ot es wide enough to show the entire contents. prompt for credentials Never Notify Application launches with a full administrative token. no prompt Application launches with a full administrative token. The following table describes the behavior that will occur when using AdminShell. prompt for credentials Local Administrator Local User Application launches with a full administrative token. prompt for credentials Application launches with a full administrative token. prompt for credentials Application launches with a full administrative token. You need to make sure that you scroll to the beginning of the entry to make sure the AdminShell is included. Message saying you require Administrator rights to run this program . no prompt Application launches with a full administrative token. no prompt Application launches with a full administrative token. prompt for credentials Always notify Notify me only when programs try to make changes to my computer Notify me only when programs try to make changes to my computer (do not dim my desktop) Application launches with a full administrative token. prompt for credentials Application launches with a full administrative token. no prompt UAC Setting Application launches with a full administrative token. prompt for consent Application launches with a full administrative token.exe for example.exe depending on the UAC setting that is in use: Items in Green are the recommendation options. prompt for consent Domain Admin Domain User Application launches with a full administrative token. prompt for consent Application launches with a full administrative token. Type of User Domain User with Local Admin Rights Application launches with a full administrative token. no prompt Application launches with a full administrative token. no prompt Application launches with a full administrative token.23 | e DO C S D M 5 . no prompt Program doesn't launch. no prompt Program doesn't launch. You may just see the last portion …\tblcomp. no prompt Application launches with a full administrative token. Message saying you require Administrator rights to run this program Application launches with a full administrative token. 2 RM Administrator Tool and RM Extensions 8. Re-running the DM Extensions install and selecting the repair option will reset the registry. 8. . Resolution: The DM Server can be configured to have at least one index for the DM Server.3 Re l eas e N ot es 8. 8.1 CU 5 on Windows 2003 SP2 to DM 5.24 | e DO C S D M 5 . You will need to define an ODBC data source for the DM library.1. The RM Administration Tool and the DM API can be installed first on the desktop and then install the DM Extensions. Please notify your administrator.1. Resolution: There are several resolutions for this issue.2. Resolution: You will need to reboot the server and the error messages will no longer appear.1 RM Administrator Tool Custom Reports on Windows 2008R2 or 7 – 64 bit (DM-23184) You will need to define a 32-bit data source for the custom reports to work.3. This issue is intermittent for the upgrades of this environment. you may receive an error message when trying to use the Open Text shortcuts for the Library Maintenance or Library Generator programs. there will be an error when they subsequently try to save a document to DM.2. the user may receive an error message 0x8004033B instead of the correct warning message of "No Full-Text Index configured for searching this library.2 RM Administrator Tool Installed after DM Extensions (DM-23312) When you install the RM Administration Tool on a user’s desktop which has the DM Extensions previously installed.2."” when the users performs an Advanced Content search. 8. The issue is still under investigation.8 Shortcuts for Library Maintenance and Generator Errors (DM-22974) When upgrading from DM 5.9 Full Text Indexer Error Message (DM-23281) When the DM Server Indexer is configured with an index and if the DM Server is not configured to have an indexer. Using Windows Explorer browse to the \Windows\SysWOW64 directory and execute odbcad32 by double clicking it You will be using the 32 bit version of ODBC which is required by the crystal reports component within the RM Administrator Tool. 5 or 5.3 Extensions (x64).ini file: [Docs Open Logging] Logtofile=1 Run the RM Administration Tool The RM Administration Tool will say that the log is being saved in the c:\windows\docslog.3 Re l eas e N ot es Or.1 RM Extensions or DM Imaging software.2.1 RM Extension or DM Imaging upgrade Serial Numbers (DM-23141) The end user will be prompted to enter the serial number for the 5. you will also need to make the following changes: Run Notepad with Run as administrator rights and add the following section to the win. You will also need to change the activation key by searching for the registry key reg03412074384BEFA934BB122079F43EA3 and change the value from [OT_ENCRYPTEDPASSWORD_32] to [XXXXXXXXXX] to the activation code you received with your serial number.25 | e DO C S D M 5 .txt 8.3 Extensions (x86). The eDOCS DM 5.2.3 DM Extensions 8.txt however since the user doesn’t have rights to this location because of UAC protection it will actually save the file under c:\Users\<username>\AppData\Local\VirtualFileStore\Windows\docslog. RM Extensions To include the serial number for the RM Extensions open the appropriate MSI package and search for the registry value of: reg0DF9AD2FA12101704368B91318EB855D and change the value field from [OT_SERIALNUMBER_32] to [32-XXXX-XXX-XXXXXXXX] to your license key.1.3 RM Administration Tool Logging with UAC If for some reason you need to enable logging for this module and you have UAC enabled on the desktop. after installing the RM Administration Tool you will need to change the following registry key: HKLM\SOFTWARE\Hummingbird\PowerDOCS\Forms\LookupForm To: {FBDC1964-9E00-11D4-83FC-00C04F8EEC5A instead of Use Internal Form 8.3.0.msi or eDOCS DM 5.msi installation programs can be edited using a third party tool like Microsoft ORCA to include the serial number and password so that the end user is not prompted to enter the password. . 3.3.msi to disable the DM Viewer TAB to prevent the user from selecting it.3 Compare and Merge Focus with Word 2007 (DM-23233) When using the "Compare and Merge" feature in MS Word 2007. Using a Batch File You can also create a batch file that launches the msi installation program with a command line parameter that includes the serial numbers and activation codes using the following syntax: msiexec /l*v "%TEMP%\dmext. the DM Viewer shows up as a tab option in the 3 pane view. Resolution: The user will need to right mouse click and select the View option to see the document.3 Extensions (x86).26 | e DO C S D M 5 . You will also need to change the activation key by searching for the registry key reg0EAF1943A71D3CD30C955B53DD7EEBBE and change the value from [OT_ENCRYPTEDPASSWORD_28] to [XXXXXXXXXX] to the activation code you received with your serial number.msi" OT_SERIALNUMBER_28=28-0100-001-00000000 OT_PASSWORD_32=1234abcd OT_SERIALNUMBER_32=32-XXXX-XXX-00000000 OT_PASSWORD_32=XXXX1234 8.3 Extensions (x64). The DM administrator can disable the DM Viewer using the client deployment utility or edit the eDOCS DM 5. You have to minimize the MS Word window in order to see the Compare and Merge dialogue and choose the second document. To disable the DM viewer the following registry key needs to be set to: [HKEY_LOCAL_MACHINE\SOFTWARE\Hummingbird\PowerDOCS\Explorer\AddOns\ Viewer] "Disable"=dword:00000001 8. If the user selects or has a document selected when they pick the DM Viewer tab. the display will be blank and the document will not be shown.log" /i "C:\eDOCS DM 5. . The Compare and Merge dialogue stays in the background behind the MS Word window. the Quick Retrieve window appears behind the Compare and Merge dialogue when choosing the first document if the ThreadedUI is enabled.2 DM Viewer on Windows 7 – 64 bit (DM-22514) When running the DM Extensions for Windows Explorer on Windows 7 – 64 bit.3 Re l eas e N ot es DM Imaging To include the serial number for the DM Imaging open the appropriate MSI package and search for the registry value of: regFB0B51DBD684CA8C0E08EA4126773E6E and change the value field from [OT_SERIALNUMBER_28] to [28-XXXX-XXXXXXXXXXX] to your license key. 8. In Word 2007 the user would receive a warning message that it the “Graphics is Unable to convert the file”. When the DM Quick Retrieve is displayed.6 DM Workflow Extensions Require DCOM The DM Workflow extensions software requires that the DM Extensions be configured with DCOM to communicate with the DM Server. 8. you will receive an error stating 'unable to cast COM object'System_COM Object'. Resolution: This issue is still under investigation. when you select the DM Document Information action.3.2.3 Re l eas e N ot es The ThreadedUI uses the following registry keys: [HKEY_CURRENT_USER\Software\Hummingbird\PowerDOCS\AppIntegration] "ThreadedUI"=dword:00000001 HKEY_LOCAL_MACHINE\SOFTWARE\Hummingbird\Hummingbird DM Application Integration\Installation\Microsoft "ThreadedUI"=dword:00000001 8. If you select a Word document. . Resolution: This is working as designed due to a limitation in the native third party application.3. 8.4 Select a Word Document when Selecting Insert Picture (DM-21186) From within Word 2010 when you select the Insert button the Word application is expecting to insert a picture.3 wizard. it will be inserted. the end user will need to select the email integration feature for the integration to be installed.3.5 Document Information Error in Offline Mode (DM-23271) When you are offline and open a document from Attache.3 the email integration will not be selected by default in the DM Extensions 5.3. With Word 2010 the warning no longer appears and the user is returned to the main document with “This image cannot be displayed” error message.7 GroupWise Upgrade from 5. you will be returned to the main document and it will show a blank icon that says” This image cannot be displayed”. if you select a picture.1 (DM-23316) When upgrading from a GroupWise and DM 5.2.1 to DM 5. The Windows Communication Foundation enhancements are not supported with the DM Workflow Extensions.27 | e DO C S D M 5 . DM. 8. they will be prompted to confirm if they want to proceed with installing a program from an unknown publisher. It they select yes the Smart Check In Check Out functionality will be installed.3. This can be resolved by changing the following registry key on the desktop or by editing the MSI package. This issue is still under investigation.ocx not being registered by the installation.3.ocx and Tab32x20.10 DM Imaging installation on UAC enabled system (DM-23013) The DM Imaging needs to be installed as an Administrator with UAC disabled for some DLL’s to be registered.” Message that is displayed when the save user interface is first invoked will remain in the background of the user’s desktop until they exit from DM.3.3.PowerPoint] "Count"=dword:00000001 8.12 The Initializing… remains displayed in the background (DM-23346) The “Initialization….8 Unknown Publisher with Smart Check In Check Out (DM-23309) When installing from the DM Webtop the Smart Check In Check Out feature and if UAC is enabled on the end users desktop. if the msi is run as an administrator. The problem is caused by TabCtrl32. the DLL’s will also be registered. .0\User Settings\OpenText. or edit the DM Extensions MSI package and change the registry key to: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.11 PowerPoint 2010 no message is displayed when the DM Add in is disabled (DM-22453) To enable the enhanced crash detection for PowerPoint 2010 you can manually add the following registry key and restart PowerPoint 2010.3. DM Imaging will work. the user will be prompted to confirm if they want to proceed with installing a program from an unknown publisher. Resolution: If they are registered manually. These modules are located in the system32 directory. 8. 8.28 | e DO C S D M 5 . Also.3 Re l eas e N ot es 8.9 Unknown Publisher when installing DM Imaging with UAC enabled (DM-23308) When installing from the DM Imaging software with UAC enabled on the end users desktop. create a DWORD named OpenFirst. . A setting of 3 will expand the SaveUI tree automatically if a location was chosen already or if the last saved to item is used.29 | e DO C S D M 5 .3 Re l eas e N ot es HKCU\Software\Hummingbird\PowerDOCS\Core\Plugins\Fusion\Forms\QR. This list is not exhaustive. Open Text is a publicly traded company on both NASDAQ (OTEX) and the TSX (OTC). o p e n t e x t .com. Open Text and The Content Experts are trademarks or registered trademarks of Open Text Corporation. visit http://www.opentext. visit www.Tit le of Doc ume nt 9 Contact Information Open Text Corporation 275 Frank Tompa Drive Waterloo.com w w w. c o m For more information about Open Text products and services.opentext.com/ For more information.opentext. Copyright © 2010 by Open Text Corporation. Ontario. . Canada. All rights reserved. N2L 0A1 Telephone: Canada/USA: 1-519-888-7111 International: +800-499-6544 Fax: +1-519-888-0677 Knowledge Center: https://knowledge. 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