1.0 Introduction Electronic Commerce (E-Commerce) has overnight become the dominant online activity.ECommerce describes the buying and selling of products, services, and information via the use of Internet and the Web. E-commerce involved digitally enabled transactions. E-Commerce business model activities involved commercial relationships between businesses and individual consumers (B2C) such as Amazon.com, or between consumers and consumers (C2C) as for example sites such as eBay or similar auction sites. In addition, Business to Business (B2B) undertakings, many of which are known only to those within particular segments of the business community and Consumer-to-business (C2B) focus between consumer and business. Lastly, is a Mobile Commerce used to check bank balances and many more. 2.0 Advantages of E-Commerce 1. Ubiquity. Internet/Web technology is available everywhere at work, at home, and elsewhere via mobile devices, anytime. 2. Global Reach. The technology reaches across national boundaries, around the earth and without modification. 3. Universal standards. There is one set of technology standards, namely internet standards across the globe, disparate computer systems can easily communicate with each other. 4. Richness. Video, audio, and text marketing messages are integrated into a single marketing message and consumer experience. 5. Interactivity. The technology works through interaction with the user. 6. Information density. The technology reduces costs such as information processing, storage, and communication and also raises quality. 7. Personalization/Customization. The technology allows personalized messages to be delivered to individuals as well as groups. 8. Social technology. New internet social and business models enable user content creation and distribution, and support social networks. 8. software and others. 0 Components of E-Commerce for CimbClicks: 1. The basic functions of e-commerce software include: customer registration and authentication. stored-value money card such as PayPal. Local or Foreign Demand Draft . 2. remit funds via Foreign Telegraphic Transfer or send money overseas via CIMB Western Union Money Transfer Services. Web servers are special Internet computers that store and deliver (serve) Web pages. the most visible part of the e-commerce system is the software that puts it all together. and Mobile Commerce (m-commerce). Web Browser . MasterCard. Search. 4. E-mail . Mailing List Server . "inference agents" and so on. . Intelligent Agent. Web Servers . digital cash.Electronic money exchanges including via (primarily) credit cards such Visa.3. 6.Electronic mail serves as a support E-commerce Web sites. A Web server can host one or more Web sites. 7. and Knowledge Management technologies these include the variety of software tools for "managing" information on the Net-"spiders".Computers that host the information that Internet users access via their Web browser. electronic checks.An optional component of E-commerce is a mailing list server which automates the management of mailing lists for groups of users. Standards (existing and emerging) . Electronic Data Interchange. and reporting and analysis (tools to analyze the activity on the e-commerce site for customer tracking). and electronic funds transfer (EFT) such as eRemittance used to request for Banker’s Cheque. Payment System/Transaction Manager. E-Commerce Software . 3. Internet Explorer and Google are the two most popular Web browsers. 5. 4.0 Types of E-Commerce for Cimb Bank Cimb Bank using types of E-Commerce such as Business to Customer (B2C). "bots".A software program that allows people to access the World Wide Web. Multimedia and broadband access technologies such as internet. and privacy. a debit card. 9. reliability. A Web page is a specially formatted document that you can view in your Web browser. smart cards can use them as credit card.To the end user.Methods for facilitating e-commerce interactions include and are meant to ensure transaction security. Financial who provide loan send e-mail to the buyer to collect the cars and any update information done through ecommerce or e-mail. view and cancel Schedule Transactions (ST). also known as Cyberbanking. Cimb Bank provides loan to customers. involves conducting various banking activities from home. and information about access the account balance and payment history. Intelligent Agent. ECommerce software-mail. The benefits of E-Commerce are ubiquity. transfer funds. or on the road instead of at a physical bank location. make Foreign Telegraphic Transfers. pay bills. Search. view recent transactions(last 5 transactions). It saves time and is convenient for customers. about 2 cents cost per transaction versus RM 3.71 at a physical branch. view latest foreign exchange rates. information density. It also enables banks to enlist remote customers. reload the prepaid phone. Cimb bank conducts electronic banking through CimbClicks. global reach. . customers purchase Proton cars from Cimb Bank.Business to Customer (B2C) Cyberbanking Electronic banking. and Knowledge Management technologies Multimedia and broadband access. withdraw or perform FD updates to the eFixed Deposit Account & view FD rates. create. For example. As conclusion the Electronic Commerce playing important role in organization. universal standards. Mobile commerce (m-commerce). a business. For example. richness. and place. Cimb Bank using types of E-Commerce such as Business to Customer (B2C) involve electronic banking. The benefit of m-commerce can saves time in manage the accounts from the car while being stuck in a traffic jam. payment system. Mailing List Server. Customers can get service of car through internet. Electronic banking has capabilities ranging from paying bills to applying for a loan. Cimb Bank customers can use their cell phones to check account balances. Cimb Bank creates CimbClicks and rolling out services that let customers manages their bank accounts from their cell phones or other mobile devices. web server. and Mobile Commerce (m-commerce). interactivity. Components of Electronic Commerce are web browser. convenience in pay from virtually anywhere. secure in password protection via a highly secured system. personalization/customization and social technology. Inc.Management Information Systems: Managing The Digital Firm.P(2010).com. http://www. http://www.Turban.cimbclicks.(2007). Retrieved from 16 February 2010.htm Book Laudon.Reference Internet CimbClicks(2009) Home Page. 11th edition.html CimbClicks(2009) eRemittance.my/eRemittance.com. Retrieved from 16 February 2010.R. Retrieved from 16 February 2010. John Wiley and Sons.K. Pearson.C and Laudon J.my/listofservice.R.cimbclicks.cimbclicks. http://www.E and Potter. Jr.Rainer.com.my/mobilebanking. http://www.htm CimbClicks(2009) Mobile Banking.E. Retrieved from 16 February 2010.cimbclicks.K. Introduction to Information Systems: Supporting and Transforming Business.htm CimbClicks(2009) List of Services.com.my/index. Appendices . Business to Customer (B2C) . Mobile commerce (m-commerce). Home page .