2014 Effective Changes R8(Revised 9/8/14) Retention System Provider Training Instructions and Documentation Worksheet Reflects Discontinuation of FGTP Versions 4.1 & 5.0 Dow Automotive Aftermarket 2014 Column A Current AGRSS Standard sections and Column B Column C language that requires instruction from the Retention System Provider instruction Identify the location within your current, retention system provider to help ensure response to Column A written, comprehensive training instructions AGR technician compliance. where your instruction response from Note that only those sections of the Standard (List the response that an AGR Technician should provide Column B can be identified. pertaining to the required support of the in order to match the instructions your company provides retention system provider are listed. pertaining to the subject identified in Column A) (Document name, page and paragraph) 3.0 Vehicle Assessment before Replacement 3.01 Those engaged in automotive glass FGTP Manual 299-52144-OIA & 299-52257-OIA replacement shall not undertake or complete (page 3) If conditions that would prevent a safe installation are such installation when any related condition Optional: Dow Fixed Glass Replacement Record observed prior to glass installation, the job shall not be would compromise the retention system and the –Appendix FGTP Version 5.1 may be used to completed until the condition is corrected. The owner/operator shall be so notified. document conditions observed prior to customer/owner/operator must also be notified. completing the glass installation. 4.0 Selection of Glass and Retention Systems FGTP Manual 299-52144-OIA & 299-52257-OIA FGTP Manual 299-52144-OIA & 299-52257-OIA 4.01 Those engaged in automotive glass (page 3) (page 3) replacement shall use retention systems that are produced under documented quality Dow Automotive ANSI/AGRSS Accreditation Assistance Dow Automotive ANSI/AGRSS Accreditation assurance standards Package form - 299-50948-1205 HMC available on Dow Assistance Package form - 299-50948-1205 HMC Automotive Aftermarket Website available on Dow Automotive Aftermarket Website 4.03 Those engaged in automotive glass replacement must use either an OEM FGTP Manual 299-52144-OIA & 299-52257-OIA FGTP Manual 299-52144-OIA & 299-52257-OIA approved retention system or equivalent (page 3) (page 3) retention system as certified in writing by Dow Automotive ANSI/AGRSS Accreditation Assistance Dow Automotive ANSI/AGRSS Accreditation the equivalent retention system Package form - 299-50948-1205 HMC available on Dow Assistance Package form - 299-50948-1205 HMC manufacturer directly or through a private Automotive Aftermarket Website available on Dow Automotive Aftermarket Website labeler. In FGTP Manual Ver. These technician to be non-compliant to the standard. not a specific requirement. refer to the instruction • Adverse weather conditions • Dow Instructions reference GC-800 as an example. Dow Automotive provides eight different Glass Cleaning: adhesive systems to the AGR Industry. but if not followed during the installation current written instructions in Column C. comprehensive and current application follow the exact written instructions. Cleaners & • Dow Automotive GC-800 & BETABRADE is NOT Accessories Brochure subject to the same expiration date limits or lot number recordkeeping requirements as adhesives or primers. • Storage requirements installation.1: Copy Cover • Dow Automotive or any other glass cleaner containing Product use instructions are included in each adhesive brochure for the specific adhesive being water should not be used at below freezing applied temperatures or below without following special cold weather steps All EZ Kit Packaged adhesives include current • Dow Automotive instructions recommends the use of instructions for use in box “lint-free” paper towels. stored according the same as adhesives or primers. goggles. Dow Automotive Primers. After glass replacement. please list your procedures replacement shall obtain and follow written technician. GLASS CLEANING: may use BETAPRIME CLEAR Glass/Frit • References to the use of safety glasses and the use of Primer. . Four do not require any primer on • Product requirements chemical resistant gloves is for the protection of the fritted glass and all eight can be used with • Application requirements installer and has no effect on the safety of the BETAPRIME 5504G(sa) Primers. weather conditions. to for each of the following subject lines. instructions. and any special procedures required for adverse steps would not compromise the installation. 5. such as wearing these specific answers can be located in your temperature and humidity variables if applicable.0 or 5. • Shelf-life (opened & unopened) To avoid confusion. we realize there are many items that Enter your answers in Column B and where minimum drive-away time charts containing would keep the technician safe. Many paper towels that might be considered “lint-free” are not labeled as such and some labeled as “lint-free” are not. instructions shall include at least the proper use reviewing urethane manufacture’s written of the retention system storage specifications. Exceptions and compounds explanations to statements in the instruction sheets are minimal and will be listed in • Dow Automotive GC-800 & BETABRADE should be column B.4. If they do not defining your minimum requirements instructions from the retention systems follow these instructions. Two 1. using your product for installation. sheet attached to the product information • Additional requirements other commercial grade glass cleaners are acceptable sheet/brochure for the specific adhesive as long the ingredient list does not include anti-streak system being audited. an auditor will find the pertaining to each subject part of an auto manufacturer or private labeler.04 Those engaged in automotive glass NOTE: This section of the standard requires the With this in mind. This is a goal. • Open life on primers in cans is 10 or 14 days depending on product. Glass Prep/Priming: .Non-traditional contamination . GLASS PREP/PRIMING: Glass Prep/Priming: Dow Automotive BETASEAL Advanced Cure Adhesives Brochure • Product requirements • BETABRADE F1 MAY be used instead of “wet- • Application requirements scrubbing” glass & fritted bonding surfaces when • Storage requirements contamination is visibly detected 1. U-418HV. Dow will allow the use of “used” glass.Used Glass . .PAAS .Other • BETASEAL U-418. as long as the new adhesive is being applied to freshly cut.2. 5504G(sa) for additional cosmetic appearance and/or extra UV protection. • Additional requirements .Pre-primed glass • BETASEAL U-400HV must be used with BETAPRIME 5504G(sa) glass primer 2. • Glass pre-primed by an OEM manufacturer should be re-primed with BETAPRIME 5504G(sa) • “Double-dipping” of daubers in BETAPRIME 5504G All- in-One Primer is not encouraged as it could slightly reduce open life of the primer. uncontaminated cure urethane on both the body and glass. 428plus & 838 do not • Follow instructions in specific require glass primer. It is NOT a compliance problem if the technician does “double-dip” when priming glass or encapsulation and will not compromise the bond. Glass Cleaning: • Shelf-life (opened & unopened) • Adverse weather conditions • BETASEAL 0°ne and Express can be used with • Follow instructions in specific BETAPRIME CLEAR or 5504G(sa) glass primers adhesive brochure for each adhesive. when properly sealed after use and stored according to the requirements on the specific product brochure. Storage temperatures on current literature supersedes all previous requirements. * Dow Automotive Primers. well bonded. • When bonding to previously installed glass. but can be used with BETAPRIME adhesive brochure for each adhesive. Cleaners & • Shelf life of primers is up to the expiration date marked Accessories Brochure on the package when stored according to the requirements on the specific product brochure All Dow packaging is being updated to match current literature. • Follow instructions in product brochure for each specific Dow Automotive Primers. when properly sealed after use.3. Cleaners & adhesive for proper cleaning and priming of bare metal and/or preparation of glass or painted surfaces when Accessories Brochure 299-52232 using adhesive with gasket set glass. Conventional Cure Adhesives Brochure 2 mm is a recommendation but a layer of 299-52231 uncontaminated. • Shelf-life (opened & unopened) Additional information on corrosion • Shelf life of primers is up to the expiration date marked treatment can be found: • Adverse weather conditions on the package when stored according to the • Additional requirements requirements on the specific product brochure FGTP Manual 299-52144-OIA & 299-52257-OIA . • Priming moldings with BP 5404a or BP 5504G is a recommendation only and has no effect on a safe installation • “Double-dipping” of daubers is not encouraged with BETAPRIME 5404a Pinchweld & Encapsulation Primer as it could slightly reduce open life of the primer. It is not recommended with BETAPRIME 5504G All-in-One Primer as it could introduce contamination that could be transferred when priming glass or frit. Dow Automotive • Recommendation to “avoid” priming existing urethane is U428+/838 Brochure 299-51722 not mandatory as BP 5404a or BP 5504G is acceptable as a PAAS Primer. . well bonded. It is NOT a compliance problem if the technician does “double-dip” and will not compromise the bond.Corrosion treatment Pages 18 thru 20 . Pinchweld Prep/Priming: • Product requirements • References to “protect customer vehicle” is not a Follow instructions in specific adhesive • Application requirements requirement for a safe installation. freshly cut urethane as thin as 1/64” is acceptable. • Storage requirements practice”. PINCHWELD PREP/PRIMING: Pinchweld Prep/Priming: 3. • All references in adhesive instructions to “dry fitting” and Dow Automotive BETASEAL Advanced the use of “tape guides” in the installation of glass is for Cure Adhesives Brochure 299-52230 convenience and is NOT necessary for a safe installation. Dow Automotive BETASEAL • Reference to trimming existing adhesive to a height of 1. it is an industry “best brochure for each adhesive.Gasket Sets • Open life on primers in cans is 10 or 14 days depending on product. . URETHANE APPLICATION: Urethane Application: 4.SDAT identification the term “vertical” with regards to the applicator. the solvent used to clean the exterior • Storage requirements of the vehicle is up to the specific user • Safe Drive Away Times are also on Dow • Shelf-life Product Specific Brochures: • Adverse weather conditions • References to application of adhesive at a 90° angle is a • Additional requirements recommendation and a means of giving perspective to Dow Automotive BETASEAL Advanced . • Application requirements bonding surface. 4.05 Those engaged in automotive glass Refer to Dow Automotive product brochure for instructions for Referenced in product use instructions in brochure for replacement shall require that lot numbers and specific product used.High modulus considerations considered a safety issue.Non-conductive considerations Application of adhesive at lower angles are not . specific adhesive in use on last page under "shelf life" expiration dates be printed on appropriate and printed on each product package Demonstrate presence of lot numbers and expiration dates products printed of each product package EZ Kit packaging includes Master Lot Code Stickers that record all primer lot codes and adhesive lot code from the EZ Kit and have a place to record DOT number from glass . Urethane Application: • Product requirements • References to use BETACLEAN 424 is a • Follow instructions in specific adhesive recommendation and as long as it is not used on a brochure for each adhesive.Other Dow Automotive BETASEAL • Recommendation to “back paddle” urethane after setting Conventional Cure Adhesives Brochure the glass is to minimize leaks and is not required for a safe installation.4. Cure Adhesives Brochure . Dow Automotive U428+/838 Brochure • All Dow packaging is being updated to match current literature. 5.04 The vehicle owner / operator shall be Notify the customer/owner/operator of the appropriate safe FGTP Manual 299-52144-OIA & 299-52257-OIA advised of the minimum drive-away time under minimum drive away time referenced in the last section of the – Appendix FGTP Version 5. All in-shop or Dow Automotive BETASEAL Advanced mobile installations shall be performed under environmental and other conditions that are Cure Adhesives Brochure compatible with the application instructions required in Section 5. or through the private labeler.1 operated.Adhesive Bonded 5.0 & 5.05 Adhesive must be applied so that the Product use instructions are included in each adhesive Product use instructions are included in each adhesive finished bead cross section profile and brochure for the specific adhesive being applied brochure for the specific adhesive being applied dimensions meet or exceed original equipment Refer to any Fixed Glass Training Booklet FGTP Manual 299-52144-OIA & 299-52257-OIA configuration. adhesive specific instructions in each adhesive brochure Optional: Dow Fixed Glass Replacement Record 299- 51724-0810BBI may be used to document the drive away time after the installation is complete 5. individual adhesive Product use instructions are included in each adhesive replacement shall follow the adhesive box or included in specific adhesive brochure brochure for the specific adhesive being applied. All EZ manufacturer's application instructions as Kit Packaged adhesives include current instructions for use in box provided by the manufacturer directly.0 Installation Standards.01 Those engaged in automotive glass Use instructions included in EZ Kit box. 5. 5.03 No automotive glass replacement shall be Refer to drive-away time chart on brochure for specific Drive-away chart in product brochure for specific adhesive undertaken using an adhesive glass retention product being used in use bonding system that would not achieve Referenced in combined drive-away sheet for all adhesives FGTP Manual 299-52144-OIA & 299-52257-OIA minimum drive-away strength by the time the available on Dow Website vehicle may be reasonably expected to be – Appendix FGTP Version 5. Pages 22 & 23 .02 Products must be stored and controlled Refer to product storage temperature referenced on each Referenced in product brochure for specific adhesive in according to manufacturers' requirements as brochure for specific adhesive or primer being used use on last page under "shelf life".5.1 the circumstances of the replacement. provided directly or through a private labeler.0 & 5. and the vehicle is licensed for highway use.5. 5. The report their findings to the vehicle customer/owner/operator must also be notified.0 & 5. Always use urethane to match existing bonding adhesive and Product use instructions are included in each adhesive then the glass must be replaced with use urethane to upgrade installations of other adhesives to brochure for the specific adhesive being applied polyurethane or an equivalent adhesive urethane bond bonding system. the job shall not be – Appendix FGTP Version 5. If the OEM installation was Refer to Dow Automotive product brochure for instructions for butyl.1 Optional: Dow Fixed Glass Replacement Record 299- 51724-0810BBI may be used to document the lot numbers of the products used 5. those detected prior to glass installation. or other non-polyurethane.11 When inappropriate replacement If inappropriate replacement materials or methods are FGTP Manual 299-52144-OIA & 299-52257-OIA materials or methods are detected.07 All adhesive system component lot Record the lot number from the glass primer if required).1 engaged in automotive glass replacement shall completed until the condition is corrected. Bottled BP 5404a primer can be number on each individual container life shall be used. pinchweld primer and adhesives used in the installation.06 If the OEM installation was polyurethane. .0 & 5. Optional: Dow Fixed Glass Replacement Record owner/operator. use on last page under "clean up" Optional: Use Master Lot Code Stickers in GEZ Kit Optional: Dow Fixed Glass Replacement Record packaging that records all primer lot codes and adhesive lot 299-51724-0810BBI code from the GEZ Kit and have a place to record DOT number from glass FGTP Manual 299-52144-OIA & 299-52257-OIA – Appendix FGTP Version 5. 299-51724-0810BBI Optional: Dow Fixed Glass Replacement Record 299- 51724-0810BBI may be used to document conditions observed prior to completing the glass installation. or active shelf on the product if unopened. specific product used. open shelf life. Referenced in product brochure for specific adhesive in numbers must be traceable to each job. Referenced in product brochure for specific adhesive in use in section 2 of installation instruction sheet 5. used for up to 10 days and BP 5504G for up to 14 days after opening if within shelf life printed on product container. polysulfide.09 No product that has exceeded its All products can be used up to and including the date printed All products are labeled with expiration date and lot expiration date. adhesive bonded stationary glass installations shall be performed using polyurethane or an equivalent retention system unless in conflict with current OEM specifications. brochure specific to adhesive being used. an equivalent adhesive bonding adhesive brochure Use glass preparation instructions specific to adhesive in system must be used in the installation. only compatible urethane adhesives and sealants.13 When sealing air or water leaks within a To avoid future contamination problems encountered with non. (No preparation and application instructions specific to that adhesive Use instructions specific to adhesive in adhesive brochure silicone or butyl may be used). In adhesive brochure cases when the OEM didn't include polyurethane or an equivalent adhesive system. they shall remove any completed until the condition is corrected. They shall fully correct inappropriate materials or methods shall be fully 299-51724-0810BBI any adverse glass installation related corrected and appropriate methods described elsewhere condition(s) caused by the use of inappropriate within Section 5 of this document shall be adhered to. 5. 5. the job shall not be – Appendix FGTP Version 5. 5.Rubber Gasket 6. use urethane according to bulletins polyurethane adhesive shall be used. follow glass Use ANSI/AGRSS Standard directive on Pg.12 When those engaged in automotive glass If inappropriate replacement materials or methods are FGTP Manual 299-52144-OIA & 299-52257-OIA replacement correct inappropriate glass detected prior to glass installation. appropriate methods described elsewhere within Section 5 of this document.14 Only the full cut method should be used Follow adhesive system installation instructions in product Use instructions specific to adhesive in adhesive brochure for polyurethane retention systems.5. Optional: Dow Fixed Glass Replacement Record 299- 51724-0810BBI may be used to document conditions observed or corrected during the completion of the glass installation. Adverse glass inappropriate materials that would compromise installation related condition(s) caused by the use of Optional: Dow Fixed Glass Replacement Record the retention system. materials or methods.0 & 5. Paragraph rubber gasket and polyurethane as a retention preparation procedures in appropriate adhesive instructions in 1 system. Trimmed original adhesive height as thin as 1/64” is acceptable 6. NOTE. such systems shall be used if later production models included the addition of adhesive systems without body style modification.may be in conflict with existing OEM service polyurethane retention system. and they shall use The customer/owner/operator must also be notified. "Full-cut" method is under "trim urethane" trimming existing adhesive to within 1-2 mm in height Note: 1-2 mm is a recommendation.1 installations.0 Installation Standards. .01 If the OEM utilizes the combination of a When sealing and bonding gaskets with urethane. 02 If the OEM gasket installation did not When sealing and bonding gaskets with urethane. Paragraph glass installation process that the installer the manufacturer of the product and company supervisor or 5 believes could jeopardize customer safety shall management be reported promptly to the manufacturer or supplier of the product. Paragraph 6.04 When sealing air or water leaks within a preparation procedures in appropriate adhesive instructions in 4 rubber gasket/SEALANT SYSTEM only OE adhesive brochure compatible sealant shall be used. (No silicone or butyl may be used). The following are permissible exceptions: egress applications.0 Additional Requirements 7. follow glass Use ANSI/AGRSS Standard directive on Pg. follow glass Use glass preparation instructions specific to adhesive in modified on later production models without preparation procedures in appropriate adhesive instructions in adhesive brochure body style modification.6. Paragraph 6.05 The failure of any product used in the Report any product that does not appear to perform properly to Use ANSI/AGRSS Standard directive on Pg. When sealing and bonding gaskets with urethane. 5.04 Whenever OEM retention systems are When sealing and bonding gaskets with urethane. 5. follow glass Use ANSI/AGRSS Standard directive on Pg. 5. 7. 5. . the installation shall include adhesive brochure Use glass preparation instructions specific to adhesive in polyurethane or an equivalent adhesive adhesive brochure bonding system. Use glass preparation instructions specific to adhesive in adhesive brochure 7. the most current adhesive brochure retention system shall be used in the replacement unless otherwise specified by the OEM. follow glass Use ANSI/AGRSS Standard directive on Pg.03 When sealing air or water leaks within a preparation procedures in appropriate adhesive instructions in 3 rubber gasket/polyurethane ADHESIVE adhesive brochure SYSTEM only compatible polyurethane shall Use glass preparation instructions specific to adhesive in be used. Paragraph include adhesive and the vehicle is licensed for preparation procedures in appropriate adhesive instructions in 2 highway use. antique restorations. or in cases in which this practice conflicts with current vehicle manufacturer specifications. adhesive brochure When sealing and bonding gaskets with urethane. lubricants. such as cleaners. 7. or utilize any installation practice.7. FGTP Manual 299-52144-OIA & 299-52257-OIA 51724-0810BBI may be used to document conditions – Appendix FGTP Version 5. Optional: Dow Fixed Glass Replacement Record 299.0 & 5. adhesive brochure release agents. solvents.1 encountered and materials used.07 Those engaged in automotive glass Those engaged in automotive glass replacement shall Optional: Dow Fixed Glass Replacement Record replacement shall maintain documentation to maintain documentation to demonstrate compliance with 299-51724-0810BBI demonstrate compliance with this standard.06 Those engaged in automotive glass When sealing and bonding gaskets with urethane. . follow glass Use glass preparation instructions specific to adhesive in replacement shall not introduce any chemical preparation procedures in appropriate adhesive instructions in adhesive brochure agents. this standard. which will adversely affect the glass retention system. 02 Those engaged in automotive glass replacement Dow Automotive ANSI/AGRSS Accreditation must use either an OEM approved retention Assistance Package (Form . DaimlerChrysler and transnational manufacturer compliance to this section of the Standard. our adhesives meet or exceed all OEM and Federal Motor Vehicle Safety Standards (FMVSS) and are crash proven. having passed the FMVSS 212 windshield retention test.Copy Page 3 299-52257-OIA . GM. Page 5) Yes Identify your organizations current quality FGTP Manual 299-52144-OIA & 299-52257-OIA FGTP Manual 299-52144-OIA & assurance standard and how this should be .299-50948-1205 HMC. durability.299-50948-1205 HMC.Copy Page 3 Provide validation to this requirement and how your all domestic autos and two thirds of all vehicles manufactured worldwide. Retention System Provider Deliverables: Deliverable: Retention System Provider Response: Is Documentation Included: (Yes. When used as directed. . under documented quality assurance standards. Adhesive systems from Dow Automotive have passed glass shop customers’ would demonstrate your all Ford. Dow Automotive response: All Dow Automotive materials are manufactured according to internal American Standard Testing Method (ASTM) and International Standardization Organization (ISO) procedures.Copy Page 3 identified by your glass shop customers. cold impact and fogging resistance performance tests.01 Those engaged in automotive glass replacement Dow Automotive ANSI/AGRSS Accreditation shall use retention systems that are produced Assistance Package (Form . No) 4. Furthermore. including the two-year Michigan exposure test required exclusively by DaimlerChrysler. Dow Automotive response: Dow Automotive supplies the FGTP Manual 299-52144-OIA & urethane adhesives used to originally install windshields in nearly 299-52257-OIA . system or equivalent retention system as certified Page 6) Yes in writing by the equivalent retention system manufacturer directly or through a private labeler. vibration. all Dow Automotive adhesives meet or exceed all of the OEM strength requirements outlined in glass bonding specifications. 4. written application instructions” • Step-by-step installation instructions that are to be on hand and utilized by your company’s glass shop customers. and any special procedures required for adverse • Application details and requirements weather conditions. bonding system that would not achieve minimum Page 17) Yes drive-away strength by the time the vehicle may be reasonably expected to be operated. comprehensive. distribute product brochures like the following 299-52257-OIA .03 Those engaged in automotive glass replacement Dow Automotive ANSI/AGRSS Accreditation shall obtain and follow written comprehensive and Assistance Package (Form . These contain: temperature and humidity variables if applicable.299-50948-1205 HMC.1 your company’s glass shop customers in order to be compliant with this requirement. current application instructions from the retention Page 7) Yes systems manufacturer or private labeler.com .0 & 5. Dow Automotive response: Drive-away time data FGTP Manual 299-52144-OIA & like the following charts are included in all Dow 299-52257-OIA – Appendix Identify the drive-away-time chart to be utilized by Automotive product literature and technical data. These instructions shall include at least the proper use of Dow Automotive response: We update and FGTP Manual 299-52144-OIA & the retention system storage specifications. FGTP Version 5.Copy Page 3 minimum dive-away time charts containing regularly.5.299-50948-1205 HMC. • Safety precautions • Storage and shelf life information 5. Other Drive-away charts are available on the Dow Automotive Website at: www.dowautomotiveaftermarket.04 No automotive glass replacement shall be Dow Automotive ANSI/AGRSS Accreditation undertaken using an adhesive glass retention Assistance Package (Form . • Drive-away time charts with temperature and Identify the name and publish date of the humidity variables document(s) fitting the description of “current. 6077 Far Hills Ave. with AGRSS in 2008 IF YOUR COMPANY DOES PROVIDE TRAINING.. relevant the following Fixed Glass Installation Guide regularly. and program shall include. or continuing education. an understanding of OEM completion like the sample on page 19. We update and distribute installation standards and procedures. comprehensive retention system specific training and the opportunity to The Dow Fixed glass Training Program was registered apply and demonstrate the skills technicians learn. Your Mailing Address: Centerville. the testing provided. The its industry-leading Fixed Glass Installation Training Program.com Unit 121. FGTP Book 299-52257 include these sections: identify the name of your training course.299-50948-1205 HMC. the certificates provided and the • Code of Practice frequency of such training and. More than 30. OH 45459-1923 . among other things: AGR customized training programs for almost 30 years. • Product safety • Use the proper amount of adhesive • Vehicle preparation • Corrosion prevention and treatment Contact Information: Your Name: Dale Malcolm – Technical Manager Your Phone Number: 937-296-0179 Your Email Address: [email protected] technicians have received certificates of program safety issues. completion of a comprehensive training program with a final exam Dow Automotive response: Dow Automotive has offered and a continuing education component. Such qualifications shall Page 6) Yes include. at a minimum. technical specifications.01 Technicians installing replacement automotive Dow Automotive ANSI/AGRSS Accreditation glass shall be fully qualified for the tasks they are Assistance Package (Form . required to perform.