Data Archiving Success Story at Amcor Rigid Plastics Rob Bobba, Senior Business Analyst, PM, Amcor Rigid Plastics Dr. Werner Hopf CEO, Archiving Principal, Dolphin LEARNING POINTS How Amcor tackled the archiving initiative by taking a phased approach How Amcor chose a storage solution for archived data for their specific environment and objectives How PBS modules helped Amcor save time and money and accelerate their implementation of the archiving initiative How Amcor is able to retrieve archived data for regulatory, compliance and audit requirements Results of the archiving initiative at Amcor, 4 years after going live with Phase II About Amcor Rigid Plastics Key Market Segments Beverage Foods Spirits Personal & Homecare Pharmaceutical Technologies / Capabilities Design Thermal Stability to 190F Barriers Multi‐material rPET Material Lightweight containers Closures About Dolphin Focus: Expert Knowledge; Proven solutions for the SAP customer leveraging SAP technology Knowledge: Uniquely understand the flow of information across the SAP enterprise Stature: 1/3 of Fortune 100TM companies running SAP are Dolphin customers; hundreds of successful deployments Stability: Established 1995; Employee‐ owned; independent; organic growth; SAP Software Partner Success: Right‐sized; SAP certified solutions 1 and Solution Manager 7.1.1 We have been live with R/3 and APO since 2001 Upgraded from R/3 4. 365 days a year SAP systems are Rigid Plastics Division specific. but we are now beginning to host other divisions applications . MDM 7.1. ARP SAP environment specifics SAP ECC 6. CRM 7 SAP BW 7. BOBJ 4 SAP Portal 7. SCM 5.7 to ECC 6 in year 2008 We have around 2000 named users with 600 concurrent users on the ECC system 11 countries and 69 plants in the Americas are live on our single instance of ECC Operations run 24X7. SRM 7. BPC 7.1. stability. availability and data center disk space costs were impacted negatively. Data Archiving initiative at ARP Growing pains After country rollouts of the ERP template and some organic growth. system performance. Archiving initiative Improve system performance by at least 50% Reduce database size and lower storage costs Have archive storage at their own facility away from the data center where the SAP system resides Comply with IRS and internal audit requirements by implementing SAP DaRT and 3rd party tools Implement tools to enable transparent access of archived data . . Amcor Data Archiving Strategy Data archiving strategy at Amcor Phased Approach Research all our options Reduce Performance Issues Define and quantify return on investment Minimize Impact to the Business Automate the Process where ever possible Results have been encouraging at Amcor with archiving Over 5 TB of data archived over the last 5 years in the ERP system (ECC6) Transparent access to the archived data right in the production system with the same or parallel but identical transactions that the users use for the live data. enhanced DaRT and expanded number of archive enabled transactions . Amcor Data Archiving Strategy Data archiving phase I Started data archiving in 2007 Archived data with no business access IDOCs and related tables. MM_ACCTIT Warehouse transfer orders and requirements A special ledger that has become unnecessary Archived data to file system and then to tape Got comfortable with technical aspects archiving steps and DB reorganizations It was clear that we needed to upgrade to ECC6 before archiving data relevant for retrieval to utilize updated SAP ADK tool kit. legal and corporate finance to determine data residency and retention requirements globally Latin American countries data access requirements are more stringent at Amcor Several trials with some prototypes before Phase II realization started . Amcor Data Archiving Strategy Data archiving phase II Analyzed our data base growth rate and costs Analyzed our current and projected future performance issues Reviewed our content storage management options Business case for a return on investment Performance savings and storage costs savings Worked with the business to understand access requirements Worked with audit. Analysis Phase Growth. performance and cost analysis SAP DB02 and DB15 reports Average response time 12 Performance and Early watch reports 10 Average response time 8 Resp. Time Documented projected performance 6 Arch. Resp Time Threshold 4 improvements 2 0 2006 2007 2008 2009 2010 2011 2012 2013 2014 Documented projected storage savings Performance savings and storage costs savings . Analysis Phase DB growth rate projections comp . Analysis Phase DB growth rate projections comparison . Analysis Phase DB growth rate projections comparison . Time 6 Arch. Analysis Phase Response Time projection estimated Average response time 12 10 Average response time 8 Resp. Resp Time Threshold 4 2 0 2006 2007 2008 2009 2010 2011 2012 2013 2014 . Technical solution search Search for the right tools for ARP Learn from other customers who have experience ASUG presentations and events SAP training sessions SAP SAPPHIRE and TechEd events SAP Partner presentations Review content management storage solutions Review business requirements Prototypes and trials . Technical Tools Some of the tools utilized by ARP SAP Archive Development Kit (ADK) SAP DaRT SAP Content Server PBS data archiving access modules PBS Content Link Archive Sessions Cockpit by TJC . access my data? . Reviewed online residence periods by sub modules Discussed retention periods by sub modules What do you mean Don’t worry the you want to take MY PBS archive add‐ data out of the ons provide a system? Why would solution to I let you do that? address your How will I be able to concerns. Data residence and retention requirements Workshops with each functional business area Workshops with each functional business area Demo of access to archived data using SAP. DaRT and PBS tools. ADK archive Process flow . integrated access to online and archived data through archive‐enabled display transactions and reports Utilizes archive index information stored outside of the database Provides programming interface for archive‐enabling of custom reports Benefits: Reduced implementation effort for Data Archiving Archived data is easily accessible for end users. PBS Data Archiving Access Modules Functionality: Transparent. lower training effort Availability: All major application modules in R/3 and ERP and selected industry solutions . less resistance to archiving. Data access with PBS SAP read merge PBS Index Archive PBS Indexing PBS index of previous archiving run PBS Index + SAP Archive Files ADK PBS Index File Online data access SAP with PBS transactions and Database reports . Amcor CSR is not sure if the data has been archived or not. You will see how this transaction navigates through the related SAP documents. Customer Service inquiry Let us look at an example for a request to retrieve archived data An Amcor customer calls requesting us to provide a list of deliveries and the corresponding batches of product shipped to them in June 2010 due to a problem they identified in their inventory . but chooses to use the PBS transaction /N/PBS/VL05 to list the deliveries. . retrieving data from the archive files and from the online database tables. . Customer Service inquiry Transaction /N/PBS/VL05 to list sales deliveries. . Customer Service inquiry Deliveries matching the selection criteria are displayed. Data is read from both the online database and the archive files. The last column (column A) shows the archived status of the relevant document. Choose “Display document” to navigate to the delivery detail. Customer Service inquiry Click on a line and choose Environment Æ Document Flow brings up the SD document flow. “*” denotes that the document is archived. . PBS transactions navigate between archived and on‐line data. This completes the data retrieval for the CSR. . Amcor CSR can now display a list of batches that are delivered to the customer under this delivery number. Customer Service inquiry /PBS/VL03N transaction is displayed. Unix System .. PCL handles storage and retrieval of data. state‐of‐the‐art storage systems. Documents. Print Lists. ADK Files. files and documents. Celerra Hitachi HCP IBM DR550. IA SAP Server NetApp FAS NAS + Worm‐SW MS Sharepoint .. Linux. PBS Content Link ContentLink (PCL) is a lightweight software interface to link SAP systems with compliant. WebDAV) Storage SAP CRM Windows.... EMC Centera. SAP ERP PBS ContentLink Compliant SAP BW (HTTP. Content Repository PBS ContentLink Content Repository detail: Transaction /N/PBS/PCL Server tab . Content Repository PBS ContentLink Content Repository detail: Transaction /N/PBS/PCL Storage tab . Content Repository PBS ContentLink Content Repository detail: Transaction /N/PBS/PCL Statistics tab . sap. http://help.htm . Content Repository configuration Transaction OAC0 settings for PBS ContentLink content repository that is directly on an HP Server in an Amcor data center.com/saphelp_erp60_sp/helpdata/en/d0/590c421c7f11d5991d00508b6b8b11/content. Content Repository server Content Repository server Internet Information Services Manager . Content Repository server Content Repository server data volume directory . CO_ML_IDX Index for Product costing data SAP Archive 2 Yrs. Batch Master data and related tables (Lots) SAP Archive 1 Yr. Information System FI_SL_DATA FI – Special Ledger Data (not including New GL SAP Archive 2 Yrs. Information System EC_PCA_ITM Profit Center Accounting (GLPCA) PBS 2 Yrs. Information System . MM_SPSTOCK LO. Archiving Objects implemented Archiving objects implemented in Phase II include the following Archive data Description Retrieval Method Residency object Period CO_COPC Product Costing data (material costs) PBS 2 Yrs. MM_MATBEL Material Documents PBS 1 Yr. SAP Archive 2 Yrs. MMA‐EKKO STOs only (STO residency period is 2 years) Only PBS 2 Yrs. STOs are in scope for archiving for now RV_LIKP Deliveries PBS 2 Yrs. Movements of current stock for LIS reports Information System MC_S031 LIS info structures data S034 table. statistics for LIS reports Information System . SAP Archive 2 Yrs. Movements of batches for LIS reports Information System MC_S035 LIS info structures data S035 table. Natch stocks SAP Archive 2 Yrs. SAP Archive AFRU) Information System 1 Yr. BLPP. MC_S033 LIS info structures data S033 table. Archiving Objects implemented Archive data Description Retrieval Method Residency object Period PP_BKFLUSH PP Backflush Document Log (tables: BLPK. Archive enabling custom reports A significant part of the initiative in Phase II was spent on archive enabling custom reports that were already in use at Amcor.01 Statements ‐ replacement P&L US / Canada 3 Purchase Order Report Purchase order change report . North American reports Cost Center Period Comparison / Profit Ctr P&L US / Canada 1 P&L US / Canada 2 PrCtr Group: Plan/Actual Comparison Customer Account Report Vendor Aging Report SD detail data Report Writer for Asset Balances Asset Balances? F. Archive enabling custom reports A significant part of the initiative in Phase II was spent on archive enabling custom reports that were already in use at Amcor. Latin America reports . lower project cost with upgrades.35 TB Data archived over the last 5 years is more than 5 TB SAP performance is now stable and more efficient Reduced storage space costs with annual cost savings that continue to grow Faster data base backup and quicker refreshes of QAS Lower cost to maintain ECC landscape. Archiving results at Amcor Rigid Plastics Archiving results at Amcor exceeded our expectations and we are pleased with the outcome of the initiative 22 archiving objects implemented 80% archiving efficiency Current data base is at 1. data center migrations and other Basis projects . Senior Management Support Senior Management Support Senior management participated in the project steering committee meetings regularly Provided return on investment summary to the committee Received support and budget approval for project Valuable support for pushing for more aggressive residence periods (shorter residence) Received support for the project from the individual departments . Key Recommendations Do your homework and there is lots of it Get senior management on board with the project Employ a multi phased approach Archiving is a continuous process. not a product (nor a project) Get business buy in (make it easy to access data and demo it) Understand your return on investment (more than disk cost savings) Learn from what others have done before you Select the best tools for your requirements . KEY LEARNINGS It is easy to underestimate the effort needed for country specific reporting requirements DaRT upgrade without a support pack upgrade is not easy More ABAP work than initially expected with more complexity Archiving Batch master data in logistics is not easy Archiving and performance improvements are continuous processes . SAP Service Marketplace /ILM . . RETURN ON INVESTMENT Amcor is pleased with the returns from the initiative We are able to add on multiple new sub modules and interfaces in our ERP system We have reduced IT costs in programming effort needed for performance improvements in our standard and custom reports We have made the user experience of using our ERP system more pleasant in addition to saving report execution times. We have achieved all of the above while reducing our IT costs in storage and Basis administration. Werner Hopf. AMCOR Rigid Plastics rob.bobba@amcor. Dolphin werner.com Dr.hopf@dolphin‐corp.com . Questions THANK YOU FOR ATTENDING Contact: Rob Bobba. . . ASUG.com . SESSION CODE: 0606 For ongoing education on this area of focus. visit www. THANK YOU FOR PARTICIPATING Please provide feedback on this session by completing a short survey via the event mobile application.
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