eISAR In-Service Activities Report Issue 2017-11 Forecasting a Greater Future Bombardier predicts African intra-regional connectivity will triple total traffic growth in the next 20 years 1|Page From the Editor The ISAR EST. 1989 The In-Service Activities Report (ISAR) is a monthly technical newsletter which provides a forum for sharing in- service experiences. The document includes discrepancies that have been experienced and reported by operators, and action taken on other noteworthy maintenance tips. Additionally, the ISAR provides routine notification of items of interest and significance that have occurred since issuance of the previous edition. It also provides updates regarding customer services and support initiatives within Bombardier. The ISAR is intended to be read by all in the operator’s organization who are concerned with maintenance support and operation of the aircraft. Important Note: Material appearing in this ISAR is to be considered valid as of the date of publication. Operators concerned with the current validity and possible implications of a specific article in the ISAR should contact the Technical Help Desk, toll free in North America at: +1-844-CRC-CRC0 (+1-844-272-2720), or direct at: +1-514-855-8500, or by email:
[email protected] . For additional information on any of the in-service items covered in the ISAR, please contact your local Bombardier Editor in Chief Commercial Aircraft Field Service Representative, the Technical Help Desk or the appropriate staff member noted Jordan Commodari below:
[email protected] 416-373-5174 Customer Services Management Contacts Amod Kelkar Paul Doiron Joe Giusto Bertram Martin Vice President, Customer Senior Program Manager, CRJ Manager, Sales, Spares and Manager, Services, Operations Series, Customer Services Smart Parts Tokyo RSO 1-416-375-3009 1-450-476-7804 1-416-373-5591 81-(0)90-1553-0272 Stephen McCoy Diana Abballe Paul Hamill Peter Osborne General Manager, Commercial Customer Experience and Manager, Manager, Maintenance Programs Aircraft Service Centers Events Manager Mobile Repair Team & Planning 1-304-848-5088 1-416-375-3462 1-416-375-3620 1-416-375-4007 Martin Elliott Allison Batt Ross Hitchins Daniel Parente Senior Director, Regional Support Manager, Material Services Manager, Customer Services, Manager, & C Series Service Introduction Americas Americas Technical Help Desk 1-416-375-3177 1-416-375-7676 1-416-375-3454 1-450-476-5857 Amel Belkhamsa Patrick Bertrand Subeer Kapoor Vasil Rambi Director, CS, Europe, Middle East, Manager, Manager, Manager, Request Management Africa & Russia Sydney RSO Singapore RSO and Maintenance Planning 49-89-327-082-235 61-2-9667-8600 65-9640-5035 1-416-373-5529 Rob Burdekin Herman Bijl Stephen Kelly Royston Simon Director, Customer Services, Manager, In-Service Manager, Manager, APAC, Australasia Engineering – Systems Moscow RSO Johannesburg RSO 65-6592-5746 1-450-476-7792 7-495-775-1830 27-(0)11-100-5466 Alex Jaglowitz Willem Brand Khalid Khan Harlan Simpkins Director, Material Manager, Business Planning and Manager, Maint. Engineering, Chief Customer Liaison Pilot, Services eServices Project Mgmt & Governance Customer Services 1-416-375-4172 1-514-443-8713 1-416-375-3357 1- 416-375-4278 Dario Leone Steve Crofton Mohammad Khan Ronald Smith Director, In-Service Supplier Manager, Manager, Maintenance Data Manager, Delivery, Sales & Management and Warranty Technical Publications Analysis & Aircraft Economics Technology, Tech.l Publications 1-416-373-5295 1-514-299-8446 1-416-375-3357 1-416-856-4960 Mervyn Lynn Martin Cudina Vesna Kostadinovic Francine Van Erum Director, Material Programs and Manager, In-Service Engineering, Manager, Regional Alignment & Manager, Customer Services, Performance Structures Acting Customer Services, Americas Americas 1-416-373-7915 1-416-373-7865 1-416-375-3574 1-450-476-7570 Jeffrey MacDavid Milenko Despot Karl Laframboise Joe Giusto Director, Manager, Configuration Mgmt. and Manager, Fleet Services and Manager, Spares Sales and Technical Publications Initial Provisioning Solutions Marketing 1-450-476-7810 1-416-373-7995 1-416-373-5295 1-416-373-5591 Elio Ruggi John S. Fernando Roman Kuryluk Leila Elbard Director, In-Service Engineering Manager, Manager, Customer Services, Manager, and Technical Support Entry-Into-Service Americas Munich RSO 1-450-476-7656 1-416-375-4195 1-416-375-3914 49-89-327-082-160 Alan Wongkee Alex Li Yogesh Garg Director, Safety, Flight Operations Manager, Manager, Delhi RSO and Training Shanghai RSO 1-91-124-668-8242 1-450-476-7614 86-21-5172-8324 To find ISARs on www.iflybombardier.com Enter username & password and click Login > select aircraft type in For Aircraft Model > click Resources > click Newsletters > click ISAR > click desired ISAR edition. An ISAR Index is included along with all published ISARs on iflybombardier.com. The Index is sorted by ATA chapter and contains every ISAR article ever published. Proprietary Notice This document is for information purposes only and is not part of any proposal and creates no contractual commitment. Information in this report is Proprietary to Bombardier Inc. and Bombardier Commercial Aircraft. This report must not be reproduced or distributed in whole or in part to a third party without prior express permission in writing from Bombardier Inc. Bombardier also does not necessarily endorse any of the advertisements appearing in this newsletter. CRJ Series ISAR: 2017-11 2 Table of Contents General and Technical Articles 0001 – All Series 0002 – CRJ Series 2700 – 2740 – 3211 – Forecasting a Greater Natural Disaster Relief: CRJ700/900/1000 CRJ700/705/900/1000 CRJ700/900/1000 Future Robert Dueck Spoiler Stabilizer Horizontal Stabilizer MLG Orifice Support Control System Trim Actuator Tube (OST) On-Wing Working Group (HSTA). Back to Table of Contents CRJ Series ISAR: 2017-11 3 . Replacement New Torque Meter Procedure Page 5 GSE6 Page 4 Page 6 Page 7 Page 10 3621 – CRJ700/900 CRJ700/900 Bleed Air Leak Check: Using Shop Air Page 11 Additional Sections Technical Publications Maintenance Engineering Maintenance and Flight Manual Revision Schedules Monthly FRACAS Report Snapshots CRJ100/200 – page 12 CRJ700/900/1000 – page 14 CRJ100/200 – page 15 CRJ700/900 – page 16 CRJ1000 – page 17 Recently Released Documents Upcoming Events CRJ100/200 – page 18 CRJ700/900/1000 – page 19 2017 Event and Conference Calendar All Series – page 21 Note: Click the title of any article to be taken there directly. Declining yields will drive African airlines to switch their focus from cost per seat to profitability per passenger by investing in right-sized aircraft based on market demands. greater reliability.S. 90 per cent of intra-regional seats are dual class. The majority of these aircraft will have dual-class cabins. currently.” said Jean-Paul Boutibou.to 150-seat segment predicts continuing growth in intra-regional flying in Africa dominated by large turboprops and small single-aisle jets. 2017 Africa is expected to take delivery of 550 in the 60 to150-seats segment between 2017 and 2036 Bombardier Commercial Aircraft’s new 20-year Market Forecast for the 60.4 times in order to meet the growing traffic demand. route development. Intra-regional traffic is forecast to grow 4. Africa is expected to take delivery of 550 of these aircraft between 2017 and 2036 for a four per cent share of the world market for 12. Passengers traveling on intercontinental widebody jet demand seamless services when connecting flights with a regional jet or turboprop. Back to Table of Contents CRJ Series ISAR: 2017-11 4 . Montréal – November 13. Bombardier Commercial Aircraft. and improved passenger comfort and amenities.550 aircraft valued at U. Vice President. Middle East and Africa. flight operations. $820 billion. their outstanding economics and performance is well- recognized in the region. The deliveries to Africa are expected to comprise 300 large regional aircraft (60-100 seats) and 250 small single-aisle aircraft (100-150 seats). The 60 to 150-seat fleet will grow by 2.” Like other airlines around the world. “We are proud of the CRJ Series and Q400 aircraft continued success in Africa. and we are uniquely positioned to meet the requirements of African airlines in the coming years. COVER STORY Africa 0001 / Applicability: All Series Forecasting a Greater Future Reference: Bombardier Commercial Aircraft Press Release. having increased from three aircraft in 1990 to more than 100 today. African carriers will look to replace their retired fleets with modern aircraft with better fuel efficiency. The Forecast notes that large turboprops have a significant share of capacity on short-haul routes.6 per cent annually over the next 20 years. Sales. and we are confident that operators in the region will also benefit from the outstanding performance and capabilities of our C Series jetliners. “Bombardier has worked closely with African airlines for several decades assisting with fleet planning. softer environmental footprint. This voluntary engagement allows him to offer his time and flying expertise to assist in search and rescue.” This is one example of Bombardier employees’ engagement in supporting our community. The Civil Air Patrol is a Total Force partner and Auxiliary of the U. Operating from Ellington Field in Southwest Houston. Bombardier employees are the first to offer their support. Thank you Robert! Back to Table of Contents CRJ Series ISAR: 2017-11 5 . Manager.000 members selflessly devote their time.S. the Texas Wing of the United States Civil Air Patrol requested assistance from neighboring state wings to help with the Hurricane Harvey disaster relief effort in Houston. It is deeply satisfying to be able to use something that I love to do in a way that gives back to the community. Civil Air Patrol and provides ways to search for and find lost individuals. offering comfort in times of disaster and their ability to keep the homeland safe. In my opinion. they flew 6 separate disaster relief sorties. or provide support in natural disaster situations. Below is a quote from Robert on his experience on this mission and his overall experience as a member of the Civil Air Patrol: “As a crew. energy and expertise toward the well-being of their communities. helping to shape future leaders through CAP’s cadet program. These photos helped the authorities make informed decisions and provide usable data for future incidents. Customer Services In difficult times when our community needs help. and provided nearly 10. Air Force. we were humbled with the opportunity to go to Houston and help these people who were impacted by Hurricane Harvey. Robert was honored to be able to go down and assist with this effort. and promoting aviation and related fields through aerospace/STEM education. Its 56. a Field Service Representative based in St-Louis Missouri. General Articles 0002 / Applicability: CRJ Series Natural Disaster Relief: Robert Dueck Contributed by: Francine Van Erum. has been a member of the United States Civil Air Patrol since 2016. along with two other flight crews from Missouri. Robert Dueck. this is what life is all about. As a Mission Pilot. He and his crew were assigned to fly aerial photography sorties over the greater Houston and Beaumont areas.000 photos of flooded areas to federal agencies. In early September. From June 2016 to April 2017. Bombardier ISE/ISSM. 2740. 2725 and 2730) All revised FIM tasks are available starting FIM Revision 41 The SSCS concluded on October 11th. taking advantage of the opportunity to discover Thales support facilities in North America. below you will find direct feedback from our attendees: Unique experience to understand a system with all involved representatives from Bombardier. to the operators. but also why things were designed the way they are Relationship building was also a key component of the working group Identified by Bombardier as Best Practice for future Working Group Thanks to all those involved! Our last words will go to the CRJ Operators which have dedicated the time to support this working group and be part of its success! Back to Table of Contents CRJ Series ISAR: 2017-11 6 . The aim of this working group was to gather all of those involved. The Working Group achievements are quite impressive: More than 20 representatives from CRJ operators (Fleet Managers). with the mission to review and improve the Fault Isolation Manual. We saw the Thales design office. The operators experience and feedback were key to improving the SSCS system troubleshooting. making it clear. keeping it simple. Technical Articles 2700 / Applicability: CRJ700/900/1000 Spoiler Stabilizer Control System Working Group Contributed by: Olivier Durivaux – Thales (Avionics Services Worldwide) Reference: SSCS Working Group Meeting Minutes The Spoiler Stabilizer Control System (SSCS) Working Group’s initiative was launched in June 2016. three teamwork sessions were held in a Thales facility to benefit from the support of the Thales engineering team. Tech Pub/THD and Thales Back-Office/Field Service Managers attended each session Reliability issues and actions were addressed/covered in each session More than 50 actions were logged and answered by the team 480 FIM tasks were reviewed and improved to include the latest available troubleshooting tips All SSCS ATA chapter were covered (ATA 2760. don’t assume all technicians have experience) Customers learned not just about the system. Thales and CRJ Operators Build strong relationship and trust between all parties Bombardier/Thales teams learned from our customers about the daily challenges of operating aircraft (dealing with snags. with the objective to enhance the troubleshooting of the Spoiler Stabilizer System on the aircraft. and to reduce unnecessary removals and the No Fault Found (NFF) rate. This was deemed critical since some operators are still using the original torque-meter GSE model which is still considered a valid torque-meter tool. Firstly. MTCM000-27-320-709-A01. This validation would serve a dual purpose. is now obsolete and no longer procurable. New Torque-Meter GSE The new proposed Torque-meter GSE consist of an electronic controller box equipped with digital display. In order to confirm the transparency of the tool. MRB 274000-204. 2 5 1 3 4 GSE Components Controller Front Panel FIGURE 1: Torque-Metre GSE Assembly (P/N 263141823) Back to Table of Contents CRJ Series ISAR: 2017-11 7 . New Torque Meter GSE6 Contributed by: Ronald Valliere Reference: AMM 27-42-03-720-801. and a hand held torque drive tool. BCA Systems Engineering requested that this new GSE be validated on three (3) production HSTA units. to verify the functionality of the new test unit and the secondly. Thales proposed an alternate torque-meter GSE tool (P/N 263141823) and assured that it would be a transparent change for the operators with no impact on the existing AMM procedures. Technical Articles 2740 / Applicability: CRJ700/705/900/1000 Horizontal Stabilizer Trim Actuator (HSTA). Tool Supplier User Manual (Draft) Background Bombardier Commercial Aircraft was informed by supplier (Thales) that the Horizontal Stabilizer Trim Actuator (HSTA) existing torque-meter GSE model (P/N 261196049) which is used to verify the HSTA torque limiter motor-brake and torque limiter slip-clutch static torques. Figures 1 and 2 provide more details. to confirm that the existing AMM Task and related Task Card could be used without requiring any modifications. Figure 6 provides specific HSTA locations for motor-brake and torque limiter slip-clutch inputs. the user selects the desired static torque measurement to be verified (motor-brake or torque limiter slip-clutch) via the controller selection panel. The average torque value is calculated from these measurements and the average torque value is verified against the applicable torque tolerance band (see Figures 4 & 5). HSTA Torque Driver Motor-Brake Input Shaft FIGURE 3: Torque Driver Installed on HSTA Motor-Brake Input Shaft (Channel 1 shown) FIGURE 4: Motor-Brake Static Torque Tolerance Band FIGURE 5: Torque Limiter Slip-Clutch Tolerance Band Back to Table of Contents CRJ Series ISAR: 2017-11 8 . Technical Articles Activation Push Button Connector To Controller FIGURE 2: Hand Held Torque Driver (P/N 263143806) With the aircraft properly configured to perform the AMM Task. The toque driver is then connected to the HSTA motor-brake input shaft (see Figure 3) and the mechanic proceeds to measure five (5) torque readings. These changes will have no impact on the operators that are using the original torque-meter GSE tool (P/N 261196049). An added benefit of this validation was that the AMM task could be performed from any one side of the aircraft (LH or RH). Conclusions and Way Forward The new torque-meter GSE (P/N 263141823) performed as expected. Technical Articles FIGURE 6: Specific Location for HSTA Motor-Brake & Torque Limiter Inputs Validation Test Results The validation testing was performed with the new torque-meter using the existing AMM Task # 27-42-03-720-801 (and Task Card # MTCM000-27-320-709-A01) on three (3) production aircraft from the CRJ production line. and captured some improvements which would help the mechanic to properly interpret the information of the AMM as well as reduce the overall time required to perform the task. providing the required functionality for operators to perform the HSTA torque limiter motor-brake and slip-clutch static torques verification. The AMM task # 27-42-03-720-801 and corresponding Task Card # MTCM000-27-320-709-A01 will be revised (Q1 of 2018) to provide operators the choice to perform the task from any aircraft side and bring some additional minor clarifications. The new torque- meter GSE was easy to use and performed as expected. Back to Table of Contents CRJ Series ISAR: 2017-11 9 . This is a benefit to operators since it will reduce the time required to perform the AMM task. It was compatible with the steps from the AMM Task. The GSE tool supplier states that the new torque-meter cost should be equivalent to that of the existing one and that operators should be able to procure it beginning April of 2018. and neither does the SB 670BA-32-058 dated September 26. disassembly. assembly.Installation of a New Orifice Support Tube. servicing and testing. in the Main Landing Gear Shock Strut Assembly. The Generic RIL # 5474 (CRJ700/900) and Generic RIL # 5475 (CRJ1000) provides an option to not remove the complete assembly of the MLG for OST replacement if an operator does not have the CMM required holding fixture and /or elects to not remove the MLG from the aircraft. pending the release of the revised Bombardier Service Bulletin. and should be used in parallel.Main Landing Gear . 2016. currently requires the MLG assembly to be removed from the aircraft and put aside as the work for the OST replacement is accomplished per the Vendor Component Maintenance Manual (CMM). Technical Articles 3211 / Applicability: CRJ700/900/1000 MLG Orifice Support Tube (OST) On-Wing Replacement Procedure Contributed by: Jacques Desmarais. Back to Table of Contents CRJ Series ISAR: 2017-11 10 . Operators are provided these Generic RIL # 5474 (CRJ700/900) and Generic RIL # 5475 (CRJ1000). A Service Bulletin 670BA-32-058 revision is under preparation to include an on-wing procedure and is expected for Q1 2018. An AMM task does not exist for covering this on-wing option.Main Landing Gear . Hydro-Mechanical Systems (CRJ In-Service Engineering) References: /A/ SB 670BA-32-058 . These procedures include the access.Installation of a New Orifice Support Tube in the Main Landing xxxxxxxxxxxxxxGear Shock Strut Assembly /B/ UTAS VSB 49200-32-92 and UTAS VSB 55200-32-04 /C/ UTAS CMM 32-11-05/06 and CMM 32-11-34 /D/ Generic RIL # 5474 (CRJ700/900) / Generic RIL # 5475 (CRJ1000) MLG Orifice Support Tube (OST) on-wing xxxxxxxxxxxxxxreplacement procedure The SB 670BA-32-058 Landing Gear . This procedure is intended for C-checks when APU and engine bleed air is not available. pneumatic valves. This allows the operator to test portions of the bleed air ducting. 2018 Figure 1 – Air Test Fixture Back to Table of Contents CRJ Series ISAR: 2017-11 11 . cap off the ducting and perform a leak check of the bleed air system. The procedure gives instruction to remove bleed air components. The procedure is currently available in Reference Information Letter. The procedure is broken down into specific sections of the aircraft such as L Bleed. L Anti-Ice and R Anti-Ice. rather than verifying the complete system. RIL # 5458 CRJ 700/900 BLEED AIR LEAK CHECK (using shop air). using shop-air (cool air). This procedure is not intended for regular leaks checks that can be detected using the aircraft bleed-air leak detection system. G670-3621002-101 Bleed Duct Leak Test Kit is available. Technical Articles 3621 / Applicability: CRJ700/900 CRJ700/900 Bleed Air Leak Check: Using Shop Air Contributed by: Geddes Thurton. Bombardier Aerospace will release an AMM task of this Bleed Duct Leak Check procedure in the 1st. In-Service Engineering Reference: RIL # 5458. This procedure can be used when bleed-air ducts. G670-3621002-101 Bleed Duct Leak Test Kit – (Drawing. R Bleed. the leaking air makes a whistling noise allowing the location to be identified quickly. Blanking Plate) The bleed air ducting leak procedure allows operators to locate leaks within the bleed-air ducting. Refer to Figure 1. Usually. Operators can order it directly from Technical Help Desk. a tool drawing. ECS and Pneumatic Specialist. QTR. A standard Air Test Fixture will also be required for this procedure. To fabricate the blanking plates. or related LRU’s are replaced. com. Illustrating and Publishing Groups. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC AIPC 54 R54 R55 (8118) AMM 55 R55 R56 (8118) APM 8 R9 CMM 16 R15 R16 R17 ESPM 50 R50 R51 FIM 54 R53 R54 (8118) (8118) ITEM 24 R24 MFEPM 8 R8 R9 (8118) MPM CRJ100/200/440 MASTER 34 R34 R35 MPM CRJ100/200/440 .001 47 R47 R48 MTCM CRJ100/200/440 . Technical Publications Abbreviations AFM Airplane Flight Manual ITEM Illustrated Tools & Equipment Manual PPGRM Power Plant Ground Run Manual APM Airport Planning Manual MFEPM Maint. 67 Airplane Flight Manual (AFM) Revision 67 Flight Crew Operating Manual Volume 1 (FCOM1) Revision 66 Flight Crew Operating Manual Volume 2 (FCOM2) Revision 67 Pilot Checklist (PCL) Revision 10 Quick Reference Handbook Volume 1 (QRH1) Revision 65 Quick Reference Handbook Volume 2 (QRH2) Revision 67 Back to Table of Contents CRJ Series ISAR: 2017-11 12 . telephone: 1-416-856-4960).MRLUMP . TECHNICAL PUBLICATIONS CRJ100/200/440 Revisions The material in this section originates from the Technical Publications department.MRLUMP .bombardier. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC DDG-EASA 11 DDG-FAA 11 DDG-TC 9 **Flight Manuals Collection 67 R67 R68 MMEL-TC 20 MMEL-EASA 20 **Flight Manuals Collection Rev. UPDATED: 2 0 1 7 .2 0 *Regulatory Authority Approval Required 2017 MAINTENANCE MANUALS CURRENT REV. Manager (email: ronald.002 34 R34 R35 MRM PART 1* 20 R21 MRM PART 2* 11 MRM PART 3* 4 R5 MTCM CRJ100/200/440 MASTER 47 R47 R48 MTCM CRJ100/200/440 . Maintenance and Flight Manual Revision Schedule Contributed by: Leila Abouhouraira.Standard Practices Manual NDT Nondestructive Testing Manual SSM System Schematic Manual FCOM Flight Crew Operating Manual PCL Pilot Checklist WBM Weight and Balance Manual FIM Fault Isolation Manual PPBM Power Plant Buildup Manual WDM Wiring Diagram Manual : PLANNED: R SHIPPED: R Latest aircraft S/N coverage for manual revision is noted.001 34 R34 R35 MPM CRJ100/200/440 . Supervisor.002 47 R47 R48 NDT 39 R39 PPBM (Shorts) 42 R42 R43 PPGRM 36 R36 R37 (8118) SRM* 36 R35 R36 (8118) (8118) SSM 34 R34 (8118) WDM 50 R50 R51 (8118) 2017 FLIGHT MANUALS CURRENT REV. Facilities & Equipment Planning Manual QRH Quick Reference Handbook AIPC Aircraft Illustrated Parts Catalog MMEL Master Minimum Equipment List RDH Refuel Defuel Handbook AMM Aircraft Maintenance Manual MPD Maintenance Planning Document SDIR Structural Deviation Inspection Repair CMM Component Maintenance Manual MPM Maintenance Planning Manual SDS System Description Section DDG Dispatch Deviation Guide MRM Maintenance Requirements Manual SRM Structural Repair Manual ESPM Electrical/Electronic Components .0 7 .smith@aero. General inquiries can be addressed to Ronald Smith.MRLUMP .MRLUMP . Manager (email: ronald.com.smith@aero. General inquiries can be addressed to Ronald Smith.bombardier. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC R52 R53 (10346) (10346) MTCM 700/900/1000 52 R54 (15439) (15442) (19056) (19058) R19 (10346) NDT 700/900/1000 19 R20 (15440) (19057) PPBM 700/900/1000 (Shorts) 26 R27 R51 R52 (10346) (10346) PPGRM 700/900/1000 51 R53 (15439) (15442) (19056) (19058) R44 R45 RDH 700/900 44 (10346) (10346) R46 (15439) (15442) R23 R24 RDH 1000 23 R25 (19056) (19058) R51 R52 (10346) (10346) SDS 700/900/1000 51 R53 (15439) (15442) (19056) (19058) R33 SRM 700/900* 32 (10346) (15443) R8 SRM 1000* 7 (19060) R39 R40 R41 SSM 700/705/900 39 (10346) (10346) (10347) (15440) (15443) (15447 ) Back to Table of Contents CRJ Series ISAR: 2017-11 13 . TECHNICAL PUBLICATIONS CRJ700/900/1000 Revisions The material in this section originates from the Technical Publications department. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC R56 R57 AIPC 700/900 56 (10346) (10346) R58 (15439) (15441) R26 R27 AIPC 1000 26 R28 (19056) (19058) R54 R55 (10346) (10346) AMM 700/900/1000 54 R56 (15439) (15442) (19056) (19058) R16 APM 700 16 (10346) APM 705/900 11 R11 (15436) APM 1000 9 R9 (19055) CMM 200/700/900/1000 16 R15 R16 R17 R44 R45 (10346) (10346) ESPM 700/900/1000 44 R46 (15439) (15441) (19056) (19058) R40 R41 R42 (10346) (10346) (10347) FIM 700/900/1000 40 (15443) (15447) (15440) (19057) (19060) (19064) R20 (10346) ITEM 700/900/1000 19 R19 (15443) (19060) MFEPM 700 13 R13 (10346) R10 MFEPM 705/900 10 (15436) R9 R10 MFEPM 1000 9 (19064) (19055) MPD 700/900/1000 21 R21 R22 R23 R24 MPM LUMP 700/900/1000 14 R15 R16 MRM PART 1* 16 R17 MRM PART 2* 17 R17 R18 2017 MAINTENANCE MANUALS CURRENT REV. 2017 MAINTENANCE MANUALS CURRENT REV. telephone: 1-416-856-4960). 7 Quick Reference Handbook Volume 1 (QRH1) Rev.15 Pilot Checklist (PCL) Rev. 18 Quick Reference Handbook Volume 2 (QRH2) Rev. 16 Quick Reference Handbook Volume 2 (QRH2) Rev. 18 Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 20 Quick Reference Handbook Volume 2 (QRH2) Rev. 17 Pilot Checklist (PCL) Rev. 20 Quick Reference Handbook Volume 1 (QRH1) Rev. 15 Flight Crew Operating Manual Volume 2 (FCOM2) Rev. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC SSM 1000 19 R19 R20 R21 (19057) (19060) (19064) R48 R49 WDM 700/900 48 (10346) (10346) R50 (15439) (15441) WDM 1000 23 R23 R24 R25 (19056) (19058) 2017 FLIGHT MANUALS CURRENT REV. 18 Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 18 Back to Table of Contents CRJ Series ISAR: 2017-11 14 . 17 **Flight Manuals (Master) Collection (CRJ1000) Rev. 18 Pilot Checklist (PCL) Rev. 17 Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 16: Airplane Flight Manual (AFM) Rev. TECHNICAL TECHNICALPUBLICATIONS PUBLICATIONS CRJ700/900/1000 CRJ700/900/1000Revisions Revisions *Regulatory Authority Approval Required 2017 MAINTENANCE MANUALS CURRENT REV. 16 Flight Crew Operating Manual Volume 2 (FCOM2) Rev. 15: Airplane Flight Manual (AFM) Rev.FAA 14 DDG .TC 14 ** Flight Manuals Collection (700) 20 R20 R21 R22 ** Flight Manuals Collection (900) 15 R15 R16 R17 ** Flight Manuals Collection 16 R15 R16 R17 R18 (1000) MMEL .EASA 15 DDG . 20: **Flight Manuals (Master) Collection (CRJ900) Rev.TC 20 **Flight Manuals (Master) Collection (CRJ700) Rev. 21 Airplane Flight Manual (AFM) Rev. 10 Quick Reference Handbook Volume 1 (QRH1) Rev. 21 Flight Crew Operating Manual Volume 2 (FCOM2) Rev. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC DDG .EASA 20 MMEL . Last 12 months 2751 . 90 1 TOTAL FLEET TOP AIRCRAFT CYCLES 27 .Top drivers impacting Dispatch Reliability Aircraft-Chargeable 5211 . or Mohammad (KK) Khan. Monthly FRACAS Report Snapshot Contributed by Francis Li.01 0.Hydraulic Systems 1 & 2 2411 . Manager of Maintenance Programs and Planning (peter.04 0.Battery System 0 0. to either Peter Osborne. 84 % AIRCRAFT CHARGEABLE SCHEDULE COMPLETION RATE 99 . Maintenance Engineering Data to: Sep 2017 HOURS 30 .Pax Door 2761 . The latest Maintenance Engineering initiatives can be viewed through www.Integrated Drive Generator (IDG) 2124 .03 0.bombardier.com).10th Stage Bleed Air Sys. Inquiries should be addressed. 4 32 HOURS S/N 7067 47 . 3611 . Manager of Maintenance Data Analysis and Aircraft Economics (mohammad.Stall Protection Sys.com. 36 8.Flap Control System Last 3 months 3 months previous year 2432 . 86 % AIRCRAFT CHARGEABLE DISPATCH RELIABILITY 97 . 74 % \ CRJ100/200 .iflybombardier.07 Dispatch Interruptions per 100 departures Back to Table of Contents CRJ Series ISAR: 2017-11 15 .02 0. Maintenance Data Analysis. and Aircraft Economics groups. 01 9 FLEET DISPATCH (12 Months) MEASURE CRJ100/200 DISPATCH RELIABILITY 98 . 81 % PLUS NON-CHARGEABLE SCHEDULE COMPLETION RATE 99 .Spoiler Control System 2741 . as applicable.bombardier.06 0.com ).MAINTENANCE ENGINEERING NEWS CRJ100/200 FRACAS Report The material in this section originates from the Maintenance Programs and Planning.Horizontal Stab Control 2911 . 5 54 CYCLES S/N 7033 43 .khan@aero. 76 1.Avionics/Equip Cooling 2735 .05 0.osborne@aero. 01 0.WING ANTI-ICE CNTRL.osborne@aero. 2 5270 .com. 85 4.com ). Monthly FRACAS Report Snapshot Contributed by Francis Li. 2 80 CYCLES S/N 10120 31 .BLEED DUCTS / PRSOV / ISO VLV Last 12 months Last 3 months 3831 .HYDRAULIC SYS. 02 % NON-CHARGEABLE SCHEDULE COMPLETION RATE 99 .Top Drivers Impacting Dispatch Reliability Aircraft-Chargeable 5211 .NOSEWHEEL STEERING 3012 . NO.03 0.O/H STORAGE COMPARTMENTS 2761 .05 0. 3251 .SPOILER CONTROL SYSTEM 2735 .bombardier.04 0.com ). to either Peter Osborne. 84 % AIRCRAFT CHARGEABLE PLUS DISPATCH RELIABILITY 98 . The latest Maintenance Engineering initiatives can be viewed through www.06 Dispatch Interruptions per 100 departures Back to Table of Contents CRJ Series ISAR: 2017-11 16 . 03 9 TOTAL FLEET TOP AIRCRAFT CYCLES 12 .DOOR WARNING SYS.PAX. WASTE DISPOSAL 3 months previous year 0 0. or Mohammad (KK) Khan.khan@aero. and Aircraft Economics groups. Maintenance Data Analysis. AND IND. 56 1. 45 2 FLEET DISPATCH (12 Months) MEASURE CRJ700/900 DISPATCH RELIABILITY 98 . 76 % CRJ700/900 . 1 10 HOURS S/N 10023 42 . 82 % AIRCRAFT CHARGEABLE SCHEDULE COMPLETION RATE 99 . (SPS) 2911 .MAINTENANCE ENGINEERING NEWS CRJ700/900 FRACAS Report The material in this section originates from the Maintenance Programs and Planning. as applicable.STALL PROTECTION SYS. Inquiries should be addressed. Maintenance Engineering Data to: Sep 2017 HOURS 16 .bombardier. 1 AND NO. Manager of Maintenance Programs and Planning (peter.LAV. 3613 . DOOR (MCD) 2523 .02 0. Manager of Maintenance Data Analysis and Aircraft Economics (mohammad.iflybombardier. 05 Dispatch Interruptions per 100 departures Back to Table of Contents CRJ Series ISAR: 2017-11 17 . (1 & 2) Last 12 months Last 3 months 2911 .5 6 1 HOURS S/N 19002 17 .HYDRAULIC SYS. 3444 . as applicable. 2432 .RAD.STALL PROTECTION SYS.RUDDER CONTROL SYSTEM (CRJ1000) 7221
[email protected] drivers impacting Dispatch Reliability Aircraft-Chargeable 2726 . Maintenance Data Analysis. Manager of Maintenance Programs and Planning (peter.02 0. The latest Maintenance Engineering initiatives can be viewed through www. Maintenance Engineering Data up to Sep 2017 HOURS 47 3 . 2 3 months previous year 0 0. 27 9 FLEET DISPATCH (12 Months) MEASURE CRJ1000 DISPATCH RELIABILITY 99 . ALT.04 0. to either Peter Osborne.BATTERY SYSTEM 2781 .bombardier.bombardier. 07 8 TOTAL FLEET TOP AIRCRAFT CYCLES 45 0 . 17 % NON-CHARGEABLE SCHEDULE COMPLETION RATE 99 .01
[email protected] DUCTS / PRSOV / ISO VLV 5211 . Monthly FRACAS Report Snapshot Contributed by Francis Li.FAN ROTOR ASSY. DOOR (MCD) 2735 . NO.PAX.SLAT SYSTEM 3613 .iflybombardier. Manager of Maintenance Data Analysis and Aircraft Economics (mohammad. or Mohammad (KK) Khan. 1 AND NO.FUEL QUANTITY GAUGING SYS.com ). 74 % CRJ1000 . 41 % AIRCRAFT CHARGEABLE SCHEDULE COMPLETION RATE 99 . Inquiries should be addressed. SYS. 80 % AIRCRAFT CHARGEABLE PLUS DISPATCH RELIABILITY 99 . (SPS) 2841 .8 9 4 CYCLES S/N 19002 15 .03 0.com ).MAINTENANCE ENGINEERING NEWS CRJ1000 FRACAS Report The material in this section originates from the Maintenance Programs and Planning.com. and Aircraft Economics groups. -. Air Cycle Machine Oil (ACM) Sight Glass Cleaning Deviation to pre-engine start checklist item for the flight crew to verify brakes set prior to engine start “Parking Brake ON 5473 NC 3240 advisory message” for ferry flight.RECENTLY RELEASED DOCUMENTS CRJ100/200 Documents All published Service Letters. 2361 Fly-On For RH Outboard Horizontal Stabilizer Static Discharger 5505 -. -. -. -. Generic Reference Instruction Letters. All Operator Messages. None since last edition GENERIC REO Rev ATA SUBJECT -. and Generic In-Service Modsums are available through www. 2500 1622 Scheduled Maintenance Program NE W RI L * Rev ATA This is a listing of all RILs issued since the issuance of the previous ISAR 5410 NC 0910 Towing with torque links connected 4981 A 2151 Air Conditioning System. 5492 NC 3221 NLG disposition following towing incident 5493 -. -. None since last edition Back to Table of Contents CRJ Series ISAR: 2017-11 18 . -. -.iflybombardier. -. 5476 NC 3320 Component Maintenance Manual (CMM) 33-22-03 corrections ( Miscellaneous Service Panel) 0801 A 2600 Deactivations of the main landing gear bay overheat detection system. 0551 High Load Landing Event (HLLE) analysis 5495 -. -. CRJ 200 SB Monthly Report . All 100 200 Service Bulletin Issued Searchable Excel File Dec 2017 601R-27-118 J 2751 Controls − Flap Control Lever − Installation of the Flap Control Lever With the 8 Degree Flap Setting Indicating and Recording System − Engine Indication and Crew Alerting System (EICAS) − Change the EICAS Strapping 601R-31-037 D 3100 from a Federal Aviation Administration (FAA) Certification to a European Aviation Safety Agency (EASA) Certification VSB TL Rev ATA SUBJECT -.com. 3341 Installation of Taxi lights lamp 4626 instead of lamp 4587 5508 A 0551 Suspected High Load Landing Event (HLLE) Analysis SB Rev ATA SUBJECT -. None since last edition IS MODSUM Rev ATA SUBJECT -. None since last edition FON Rev ATA SUBJECT 27-007 -. -. -. 2761 Nuisance Spoiler System EICAS Status Messages AO M Rev ATA SUBJECT Managing the Window-Louver Panel Assembly (WLPA) & Blowout Panel (BOP) Inspection Requirements through the -.November 2017 -. -. Updated: 2017-12-21 SL Rev ATA SUBJECT 00-026 P 0000 Definition and Charging Policy for all Document Types and Technical Support VSL -. Note: Obsolete (closed) RILs should be removed from operators' manuals. 2762 New MFS PCU.RECENTLY RELEASED DOCUMENTS CRJ700/900/1000 Documents All published Service Letters. -. All 700 900 1000 Service Bulletin Issued Searchable Excel File Revision 2 .Emergency Locator Transmitter (ELT) System on aircraft PRE/Post KBA670-51067 5451 -. 001/-002/-003/-501/-503/ -511/-551/-601/-602/-603/-690/-701/-702/-703/-704/-801/-802/-803 .Installation of Automatic Dependent Surveillance-Broadcast (ADS-B) OUT - 670BA-34-045 E 3400 DO-260B Compliant for Aircraft that have Dual TDR-94 Equipment and Furnishings .Installation of Automatic Dependent Surveillance-Broadcast (ADS-B) OUT - F 3400 DO-260B Compliant for Aircraft that have Dual TDR-94D Back to Table of Contents CRJ Series ISAR: 2017-11 19 . 5231 Aft Baggage Latching Mechanism Vertical Rod Assy P/N 600-35053-5 Assembly’s Instructions 5466 -. 0500 High Load Landing Event (HLLE) Analysis 5468 NC 0551 HLLE Analysis 5475 NC 3211 MLG Orifice Support Tube (OST) on-wing replacement procedure SB Rev ATA SUBJECT -. 2750 Skew detector P/N 5915549 installation with old configuration hardware 5463 -. Upgrade VSB and Commercial incentives. -. Note: Obsolete (closed) RILs should be removed from operators' manuals. 7700 700-1039 Assemblies 700-1040 -. 3442 Clarification of the AMM34-42-01-400-801-A01 Installation of the Enhanced Ground−Proximity Warning Computer 5452 -. Generic Reference Instruction Letters. -. 0551 Suspected High Bank Angle Landing (HLLE) Analysis 5470 -. None since last edition AO M Rev ATA SUBJECT GE VSB 77-0017: Proactive Replacement Interval Recommendation for Customers with 10-Probe Thermocouple -.D 2 -.Mode S Transponder System . All 700 900 1000 Service Bulletin Issued Searchable Excel File Revision 2 . 5383 Main Landing Gear (MLG) Fairing 5413 NC 0910 Tow the Aircraft with torque links connected 5471 -.com. 2731 Removal/installation of the elevator pulleys at FS1126. CRJ700/705/900/1000 Vendor Transmittal Letter CMU-4000 COCMMMUNICATIONS MANAGEMENT UNIT ROCKWELL COLLINS PART NUMBER (RCPN) 822-1739- CM U . 3421 MEL application (AHRS Fan INOP) 5472 -. All Operator Messages. 2731 Global AMOC FAA AD 2015-17-04 (SB 670BA-27-062 Rev. 700-1041 -. 0000 Relay Interchangeability inside ACPC P/N: 671GA01Y00 5499 -.Dec 2017 Navigation . -. 7830 hydraulic lines at the pylon interface 5481 A 2623 Alternate fire extinguisher bracket installed 5474 NC 3211 MLG Orifice Support Tube (OST) on-wing replacement procedure 5484 -. 0500 High Load Landing Event (HLLE) Analysis 5485 -.General . -. 3460 The FMS may turn in the wrong direction after sequencing a “climb-to” NE W RI L * Rev ATA SUBJECT (This is a listing of all RILs issued since the issuance of the previous ISAR) 5460 -. P/N: 51200-13. 2714 Deviation to AMM Task 27-14-01-820-801: Rigging of the Aileron Power Control Unit (PCU) 5469 NC 0551 Suspected High Bank Angle Landing (HLLE) Analysis 5477 NC 0551 Suspected High Load Landing (HLLE) Analysis 5487 -. 2752 Deviation to Flap rigging (fueled and on jack) 5458 -. and Generic In-Service Modsums are available through www.CMU-4000 . 2500 700-1042 Scheduled Maintenance Program FON Rev ATA SUBJECT 27-007 -. 2751 Inadvertent Motion of the Slats/Flaps Control Lever 34-014 -.00 5506 -. CRJ700/705/900/1000 Vendor Transmittal Letter -.Mode S Transponder System . -.Dec 2017 670BA-00-266 NC -. E) Managing the Window-Louver Panel Assembly (WLPA) & Blowout Panel (BOP) Inspection Requirements through the -. 3230 Deviation to AMM task 32-30-00-710-801 and 29-10-00-870-802 Replacement of the O-ring installed between the tee fitting and the quick disconnect coupling of the thrust reverser 5464 -.iflybombardier. Updated: 2017-12-21 SL Rev ATA SUBJECT 00-026 P 0000 Definition and Charging Policy for all Document Types and Technical Support VSL Rev ATA SUBJECT -.4 0 0 0 .Installation of IBEX Portable Emergency 670BA-25-083 F 2562 Locator Transmitter (ELT) Kit 670BA-34-045 Navigation . 2562 Operational Test of the 2 frequency.Emergency Locator Transmitter (ELT) System . 3621 TITLE: CRJ 700/900 BLEED AIR LEAK CHECK (using shop air) AIPC 53-83-85 Figure 01 clarification of the upper attachment of the diaphragm Assy P/N CC670-39205 installed on the 5465 -.CHECK FOR EXISTENCE OF CAPACITOR ON POWER SUPPLY 670BA-25-112 A 2500 Equipment and Furnishings .2 3 . 2500 Installation of Galley G1 floor blanking plate p/n BA670-40446-1 5507 -.Installation of Dryliners below the Insulation Blankets 670BA-00-268 NC -. 3221 Nose Landing Gear Axel Bushing outside CMM limits 5491 -. -. None since last edition GENERIC REO Rev ATA SUBJECT -. None since last edition Back to Table of Contents CRJ Series ISAR: 2017-11 20 . -. -. -.RECENTLY RELEASED DOCUMENTS CRJ700/900/1000 Documents V S BT L Rev ATA SUBJECT -. None since last edition SRM Rev ATA SUBJECT -. -. -. Russia SEPT 26 – 27 CRJ Series CRJ Aircraft Economics Working Group Montreal SEPT 26 – 27 Q Series Q Series Structures Steering Committee Toronto SEP 26 – 28 Q Series Q Series Flight Operations Steering Committee Toronto SEP 28 – 29 Q100/Q200/Q300 Q100/Q200/Q300 Forum Toronto OCT 2 Q400 Q400 Aircraft Economics Working Group Toronto OCT 3 – 5 CRJ Series CRJ Flight Operations Steering Committee Montreal OCT 3 – 5 Q Series Q400 Technical Steering Committee Toronto OCT 11 – 12 All Series Digital Data Advisory Conference Montreal OCT 17 – 19 CRJ Series CRJ Technical Steering Committee Montreal OCT 18 – 19 C Series C Series Flight Operations Meeting Montreal NOV 2 .31 CRJ Series CRJ Technical Steering Committee Montreal APR 3 Q400 Q400 Aircraft Economics Working Group Toronto APR 4 – 6 Q400 Q400 Technical Steering Committee Toronto APR 24 – 28 C Series C Series Multi-Function Working Group # 6 Montreal MAY 8 – 12 CRJ Series CRJ Industry Steering Committee # 39 Montreal MAY 16 – 18 All Series European Regional Review Munich. China NOV 6 . SA SEPT 5 – 8 Q Series Q Series Industry Steering Committee #16 Toronto SEPT 6 – 7 CRJ Series CRJ Structures Steering Committee Montreal SEPT 11 – 15 C Series C Series Multi-Function Working Group #7 Montreal SEPT 20 – 21 All Series Russia & CIS Regional Review Moscow. Japan NOV 13 .28 CRJ Series CRJ Aircraft Economics Working Group Montreal MAR 28 .22 CRJ Series CRJ Structures Steering Committee Montreal FEB 28 – MAR 1 CRJ Series CRJ Industry Steering Committee #38 Montreal MAR 1 .2017 Event & Conference Calendar Applicability: All Series Updated: 2016-12-08 DATE EFFECTIVITY MEETING / EVENT LOCATION FEB 21 .23 C Series C Series Industry Steering Committee #17 Montreal JULY 5 – 6 CRJ & Q Series Africa & Middle East Regional Review Johannesburg.2 Q Series Oceania Regional Review Sydney. Australia MAR 27 .15 C Series C Series Industry Steering Committee #18 Montreal DEC 12 .China Chongqing.3 CRJ & C Series Asia Pacific Regional Review . Germany JUNE 19 .7 All Series Asia Pacific Regional Review – Japan Osaka.15 CRJ Series CRJ Industry Steering Committee # 40 Montreal Back to Table of Contents CRJ Series ISAR: 2017-11 21 . com C Series:
[email protected]. Contact the ISSM Team 24/7/365 at the following email: CRJ Series and Q Series:
[email protected] requests each year to facilitate discussions between customers and suppliers and bring issues to resolution. Streamline relationship touchpoints and processes to eliminate non value-added work. Ensure availability of parts ordered through a supplier on completion of reliability and safety modifications. some of the key areas where we can assist are Spares. Intercede on the customer’s behalf.bombardier. Supplier Performance Reviews Create real accountability and incentives for suppliers to deliver business value. Repairs and Warranty claims.com CRJ Series ISAR: 2017-11 22 . In-Service Supplier Management Driving supplier engagement to ensure customer needs are addressed Our services include: Tactical Management We receive over 1. as well as Technical Steering Committee (TSC) and Airline Economics Working Group (AEWG) projects. Strategic Governance Monitor supplier completion of Top Reliability Issues Management (TRIM) Vendor Service Bulletins (VSBs). Review of Key Performance Indicators (KPI) and development of Action Plans with suppliers to address any performance deficiencies for the fleet or individual airline. bombardier.com CRJ Series ISAR: 2017-11 23 . comprehensive backshops. Bombardier Service Centers WE’RE HERE FOR YOU. To get your aircraft the service it deserves. and the expertise you need.nolan@aero. contact our Bombardier Service Center teams at: Phone: +1-520-991-6155 Email: don. Award-winning facilities. we’ll be there. Mobile Repair Team When you need to get back in the
[email protected] CRJ Series ISAR: 2017-11 24 .bombardier. Our total project management approach provides you with: • Structural repair • Aircraft recovery • Repair estimates • Daily schedule reporting and project duration forecasting Contact the Mobile Repair Team 24/7/365 at the following numbers: Toll Free North America: +1-844-CRC-CRC0 (+1-844-272-2720) Direct: +1-514-855-8500 Email: thd.