HUG-CTFGXX-002November 25, 2009 Cricket FrameGrabber™ User’s Guide Notice The information in this guide is subject to change without notice. INEOQUEST TECHNOLOGIES, INCORPORATED shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS DOCUMENT ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from IneoQuest Technologies, Inc. The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. ©2009 IneoQuest Technologies, Incorporated. All Rights Reserved. IneoQuest Technologies, Inc., 170 Forbes Boulevard, Mansfield, Massachusetts 02048 USA The following are trademarks of IneoQuest Technologies, Inc.: IneoQuest Technologies, Singulus, iVMS, IQDVx, IQMediaStim, IQTsxPro, IQMediaAnalyzer Pro, Cricket, FrameGrabber, iCMS, IQDialogue, IQPinPoint, IQWatch, RVL, IQtv, IQMediaMonitor, Geminus, Get the Picture, Multi-Dimensional Video Quality Monitoring, Revenue Assurance, IQVisionProbe, IQRouterTest, SmartVIEW, IQMediaMonitor100 and IQMediaSentry Microsoft and Windows are registered trademarks of Microsoft Corporation. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 i Contents 1 Technical Support Information 1.1 Address and Telephone Numbers.................................................................................................. 1-1 1.2 Internet Addresses .......................................................................................................................... 1-1 1.3 About this Document ...................................................................................................................... 1-1 2 General Safety Information 2.1 Safety Terms .................................................................................................................................... 2-1 2.2 General Precautions to Avoi d Injury.............................................................................................. 2-1 2.3 General Precautions to Avoid Property Damage.......................................................................... 2-2 3 Introduction 3.1 Overview of the Cricket FrameGrabber™..................................................................................... 3-1 3.1.1 Features.................................................................................................................................................... 3-1 3.2 Scope of this Document ................................................................................................................. 3-2 3.3 Hardware and Software Requirements .......................................................................................... 3-2 4 Technical Specifications 4.1 Power and Cooling .......................................................................................................................... 4-1 4.2 Reference Clock and Calibration ................................................................................................... 4-1 4.3 Environmental .................................................................................................................................. 4-2 4.4 Regulatory Information ................................................................................................................... 4-2 4.5 Relevant Standards Compliance.................................................................................................... 4-3 4.6 IneoQuest Part Numbers ................................................................................................................ 4-3 4.7 Cleaning the Cricket FrameGrabber .............................................................................................. 4-4 5 Installation of the Cricket FrameGrabber 5.1 Installation of the USB Driver ......................................................................................................... 5-1 5.2 Cricket FrameGrabber Hardware Installation ............................................................................... 5-1 5.2.1 Cricket FrameGrabber Hardware Installation Instructions...................................................................... 5-4 5.2.1.1 A/V Tap Connection.................................................................................................................. 5-7 5.2.1.2 IR Emitter Connection............................................................................................................... 5-8 5.3 Connecting to the HTML Interface via the USB Port .................................................................. 5-10 5.4 Configuring the Management Port (TCP/IP) through Port Config............................................. 5-13 5.4.1 Configuring the Management Port with Static IP Addressing............................................................... 5-15 5.4.2 Configuring the Management Port to use Dynamic Host Configuration Protocol (DHCP) ................. 5-15 6 Logging On and System Status 6.1 Connecting and Logging into the Cricket with a Web Browser .................................................. 6-1 6.2 System Status .................................................................................................................................. 6-4 7 FrameGrabber Statistics 7.1 Channel Guide ................................................................................................................................. 7-1 7.2 Channel Archive Browser ............................................................................................................... 7-6 7.3 Channel Census .............................................................................................................................. 7-8 7.3.1 Alarm Status LED Icons.......................................................................................................................... 7-8 7.3.2 Channel Census Categories..................................................................................................................... 7-9 7.4 Alarm Log....................................................................................................................................... 7-10 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 ii 8 System Configuration 8.1 Port Config ....................................................................................................................................... 8-1 8.2 System Management Config .......................................................................................................... 8-4 8.3 User Accounts ................................................................................................................................. 8-7 8.4 Network Ports .................................................................................................................................. 8-9 8.5 Date & Time.................................................................................................................................... 8-11 9 Monitor Configuration 9.1 Global Alarms .................................................................................................................................. 9-1 9.2 Global Parameters ........................................................................................................................... 9-2 9.3 Remote Control ................................................................................................................................ 9-6 9.4 Remote Sequencer ........................................................................................................................ 9-13 10 Aliases & Templates 10.1 Channel Alias ................................................................................................................................. 10-1 10.2 Channel Templates ........................................................................................................................ 10-3 11 Configuration Management 11.1 Download/Upload Configuration.................................................................................................. 11-1 11.1.1 Download Configuration: From Host to the Cricket FrameGrabber...................................................... 11-2 11.1.1.1 Send this file:............................................................................................................................ 11-2 11.1.2 Upload Configuration to the Host from the Cricket FrameGrabber....................................................... 11-3 11.1.2.1 Upload System Config File...................................................................................................... 11-3 11.1.2.2 Upload the Aliases Configuration Text File............................................................................. 11-6 11.1.2.3 Upload Syslog File................................................................................................................... 11-8 11.1.2.4 Upload and Clear Syslog........................................................................................................ 11-10 11.1.2.5 Upload Flow Statistics............................................................................................................ 11-12 11.2 Download Firmware .................................................................................................................... 11-14 11.2.0.1 Download Firmware............................................................................................................... 11-15 11.3 Saving the Configuration............................................................................................................ 11-18 11.3.1 Save Configuration............................................................................................................................... 11-19 11.3.2 Save Configuration and Reset System.................................................................................................. 11-19 11.3.3 Reset System......................................................................................................................................... 11-19 11.3.4 Switch to Maintenance Mode............................................................................................................... 11-20 11.3.5 Reset to Factory Defaults...................................................................................................................... 11-20 12 Diagnostic Information 12.1 Manufacturing Information ........................................................................................................... 12-1 12.2 Learn Remote................................................................................................................................. 12-2 12.3 RMON Statistics............................................................................................................................. 12-2 Appendix A Supported and Unsupported ASCII Characters A.1 Unsupported Characters ................................................................................................................A-1 A.2 Supported Characters .....................................................................................................................A-1 Index .......................................................................................................................................................... Index-1 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 iii List of Figures Figure 5-1: Cricket FrameGrabber Front Panel .............................................................................5-2 Figure 5-2: Cricket FrameGrabber Rear Panel ..............................................................................5-3 Figure 5-3: Insert Video Cable......................................................................................................5-4 Figure 5-4: Insert Audio Cables.....................................................................................................5-5 Figure 5-5: Attach Ethernet Cable into Primary Port....................................................................5-5 Figure 5-6: Attach the Power Supply............................................................................................5-6 Figure 5-7: Secure the Power Cable..............................................................................................5-6 Figure 5-8: A/V Tap Connection...................................................................................................5-7 Figure 5-9: IR Emitter Connection................................................................................................5-8 Figure 5-10: Place Emitter over the IR Receiver...........................................................................5-8 Figure 5-11: Emitter on Set-top Box.............................................................................................5-9 Figure 5-12: IR Emitter with Shield Assembly...........................................................................5-10 Figure 5-13: Connect Power and USB Cables.............................................................................5-11 Figure 5-14: Enter the Default IP Address “10.0.0.2”.................................................................5-12 Figure 5-15: Cricket Login Page.................................................................................................5-12 Figure 5-16: Cricket FrameGrabber Home Page.........................................................................5-13 Figure 5-17: Select “System Configuration”...............................................................................5-14 Figure 5-18: Select “Port Config” ...............................................................................................5-14 Figure 5-19: Static IP Addressing Example................................................................................5-15 Figure 5-20: Example System Configuration Page.....................................................................5-16 Figure 6-1: Enter the Configured IP Address................................................................................6-1 Figure 6-2: Cricket Log On Screen................................................................................................6-2 Figure 6-3: Cricket FrameGrabber Home Screen..........................................................................6-3 Figure 6-4: Example System Status Screen...................................................................................6-9 Figure 7-1: Channel Guide Example Page....................................................................................7-5 Figure 7-2: Channel Archive Browser Example Page...................................................................7-8 Figure 7-3: Channel Census Example Page.................................................................................7-10 Figure 7-4: Alarm Log Example Page.........................................................................................7-10 Figure 8-1: Example Port Configuration Page..............................................................................8-4 Figure 8-2: Example System Management Configuration Page...................................................8-7 Figure 8-3: Example User Account Configuration Page...............................................................8-9 Figure 8-4: Example Network Ports Configuration Page............................................................8-11 Figure 8-5: Example Date & Time Configuration Page..............................................................8-13 Figure 9-1: Example Global Alarm Configuration Page...............................................................9-2 Figure 9-2: Example Frame Grabber Configuration Page.............................................................9-6 Figure 9-3: Example Remote Control and Keypad Configuration Page.....................................9-12 Figure 9-4: Example Remote Sequence Configuration Page......................................................9-14 Figure 10-1: Example Frame Grabber Channel Alias Page.........................................................10-3 Figure 10-2: Example Video Capture Alarm Template Page....................................................10-11 Figure 11-1: Example Download/Upload Configuration Page....................................................11-2 iv Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Figure 11-2: Locate the File on the Host.....................................................................................11-3 Figure 11-3: “File Download” Window......................................................................................11-4 Figure 11-4: Host Location to Save Config File..........................................................................11-5 Figure 11-5: “Download Complete” Window.............................................................................11-6 Figure 11-6: Save the Aliases Configuration File.......................................................................11-6 Figure 11-7: Locate the Area to Save the AliasConfig File........................................................11-7 Figure 11-8: “Download Complete” Window.............................................................................11-8 Figure 11-9: Save the Syslog File................................................................................................11-8 Figure 11-10: “Save As” Window...............................................................................................11-9 Figure 11-11: “Download Complete” Window.........................................................................11-10 Figure 11-12: “File Download” Window..................................................................................11-10 Figure 11-13: “Save As” Window.............................................................................................11-11 Figure 11-14: “Download Complete” Window.........................................................................11-12 Figure 11-15: “File Download” Window..................................................................................11-12 Figure 11-16: “Save As” Window.............................................................................................11-13 Figure 11-17: “Download Complete” Window.........................................................................11-14 Figure 11-18: “Firmware Download” Page...............................................................................11-15 Figure 11-19: Locate the Firmware File to Download..............................................................11-16 Figure 11-20: “Firmware Update” Page....................................................................................11-17 Figure 11-21: “Firmware Update” Page Displays Update Progress..........................................11-18 Figure 11-22: Save Configuration Menu...................................................................................11-19 Figure 12-1: Manufacturing Information Page............................................................................12-1 Figure 12-2: Example” Learn Remote” Page..............................................................................12-2 Figure 12-3: Example RMON Statistics Page.............................................................................12-3 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 v List of Tables Table 4-1: Power and Cooling.......................................................................................................4-1 Table 4-2: Reference Clock and Calibration.................................................................................4-1 Table 4-3: Environmental ..............................................................................................................4-2 Table 4-4: Regulatory Information................................................................................................4-2 Table 4-5: Relevant Standards Compliance...................................................................................4-3 Table 4-6: IneoQuest Part Numbers..............................................................................................4-3 Table 6-1: System Status Fields.....................................................................................................6-4 Table 6-2: SNMP Configuration Fields.........................................................................................6-5 Table 6-3: iCMS Configuration Fields..........................................................................................6-6 Table 6-4: Date And Time Configuration Fields...........................................................................6-6 Table 6-5: Port Configuration Fields.............................................................................................6-7 Table 6-6: Global Parameters Fields.............................................................................................6-7 Table 7-1: Image Information Fields.............................................................................................7-2 Table 7-2: Video Score Fields.......................................................................................................7-4 Table 7-3: Remote Keypad Control Fields....................................................................................7-4 Table 7-4: Direction Control Fields...............................................................................................7-4 Table 7-5: Image Information Fields.............................................................................................7-6 Table 8-1: Management Port Fields and Ranges...........................................................................8-3 Table 8-2: System Identification Fields and Ranges.....................................................................8-5 Table 8-3: System Memo Field and Range...................................................................................8-5 Table 8-4: System Location Fields and Valid Ranges...................................................................8-5 Table 8-5: SNMP Configuration Fields and Ranges.....................................................................8-6 Table 8-6: Fire Configuration Fields and Ranges..........................................................................8-6 Table 8-7: Defined Users Fields and Ranges.................................................................................8-8 Table 8-8: New Account Fields and Ranges.................................................................................8-8 Table 8-9: HTTP Fields and Ranges............................................................................................8-10 Table 8-10: Telnet Fields and Ranges.........................................................................................8-10 Table 8-11: ICMP Field and Range.............................................................................................8-10 Table 8-12: IQ Tools Field and Valid Range..............................................................................8-11 Table 8-13: Current Field and Range..........................................................................................8-12 Table 8-14: Time Source Fields and Ranges...............................................................................8-12 Table 8-15: Adjustments Fields and Ranges...............................................................................8-13 Table 9-1: Closed Caption Definitions Field and Range...............................................................9-2 Table 9-2: Video Format Fields and Ranges.................................................................................9-3 Table 9-3: Video Capture Control Fields and Ranges...................................................................9-4 Table 9-4: Channel Overlay Option Fields and Ranges................................................................9-5 Table 9-5: Miscellaneous Fields and Ranges................................................................................9-5 Table 9-6: Remote Control STB Selector Fields and Ranges.......................................................9-7 Table 9-7: Remote Infra Red INPUT Control Mode Fields and Ranges.......................................9-9 Table 9-8: Remote Control Options Fields and Ranges................................................................9-9 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 vi Table 9-9: Channel Change Timing Options Fields and Ranges.................................................9-10 Table 9-10: Function Key Options Field and Range...................................................................9-11 Table 9-11: Input Specific or Custom Key Files Field and Range..............................................9-12 Table 10-1: Characteristics Fields and Ranges............................................................................10-2 Table 10-2: Channel Monitoring Template Field and Range......................................................10-2 Table 10-3: Video Capture Alarm Template Fields and Ranges.................................................10-4 Table 10-4: Black Screen Alarm Fields and Ranges...................................................................10-4 Table 10-5: Activity Alarms Fields and Ranges..........................................................................10-5 Table 10-6: Still Banner Alarm Fields and Ranges.....................................................................10-6 Table 10-7: Audio Alarms Fields and Ranges.............................................................................10-7 Table 10-8: Channel Outage Alarm Fields and Ranges..............................................................10-9 Table 10-9: Channel Outage Alarm Fields and Ranges..............................................................10-9 Table 10-10: Closed Caption Alarm Fields and Ranges............................................................10-10 Table A-1: Unsupported ASCII Characters..................................................................................A-1 Table A-2: Supported ASCII Characters......................................................................................A-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 1-1 Technical Support Information 1 Technical Support Information Updated documentation, software, and information for this and other products are available on the IneoQuest Web site and FTP server. 1.1 Address and Telephone Numbers Address, USA: IneoQuest Technologies Inc. 170 Forbes Blvd. Mansfield, MA 02048 Telephone, USA: +1 508 339 2497 FAX Telephone Number, USA +1 508 339 4727 Toll-Free Technical Support Telephone, USA: +1 866 464 4636 1.2 Internet Addresses E-Mail:
[email protected] URL: http://www.ineoquest.com FTP Server: ftp3.ineoquest.com 1.3 About this Document This document is intended as a User’s Guide for the Cricket FrameGrabber. For information regarding any other of IneoQuest’s products, please consult the appropriate document. 1-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Technical Support Information Technical Support Information Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 2-1 General Safety Information 2 General Safety Information Observe all safety precautions listed within this document to avoid injury and prevent damage to this product or any product connected to it. To avoid any hazardous conditions, use this product only as specified. 2.1 Safety Terms Safety statements throughout this document are identified as follows: WARNING Warning statements indicate conditions that could result in injury or loss of life and describe how to avoid them. CAUTION Caution statements indicate conditions that could result in damage to this product or other property and describe how to avoid these problems. 2.2 General Precautions to Avoid Injury WARNING Do not operate in wet or damp environments or outside recommended operating conditions. This product is intended for indoor use. WARNING Use only the power supply specified for this product with a properly grounded power outlet. WARNING Do not operate this product in an explosive atmosphere. WARNING Do not operate this product if it is damaged. Have a qualified service person inspect damaged equipment before use. WARNING This test system is designed to be used for test, monitoring and analysis of network equipment and systems. It is not intended to be used as a part of any life support system, safety system or critical communications link. 2-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 General Safety Information General Safety Information 2.3 General Precautions to Avoid Property Damage CAUTION Excessive electrostatic discharge may damage some components. Take precautions against electrostatic discharge. CAUTION Use care in handling. Delicate connectors can be easily damaged. CAUTION Provide proper ventilation to prevent the product from overheating. CAUTION This test system is designed to be used for test, monitoring and analysis of network equipment and systems. It is not intended to be used as a part of any life support system, safety system or critical communications link. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 3-1 Introduction 3 Introduction 3.1 Overview of the Cricket FrameGrabber™ IneoQuest’s VeriFrame™ Solution, Cricket FrameGrabber™ and iCMS™ (Content Monitoring System), provides the industry’s most cost-effective and comprehensive content validation solution which automatically evaluates the quality of the baseband content. With this advanced solution, operators are able to verify the content distributed throughout the video network. IneoQuest’s VeriFrame, distributed video verification solution, can be scheduled to monitor hundreds of channels automatically testing content integrity 24/7 and generating alerts (via email and SNMP) when a channel or channels do not meet specified limits. Video providers simply connect the feed’s composite video and audio output into the Cricket FrameGrabber hardware probe. The Cricket FrameGrabber then has the capability to: • Tune to any channel, • Scan all the channels and monitor the video and audio for any loss, • Auto detect Black Screen, Freeze Frame, Audio levels, and other impairments, and immediately alert the operator through email or SNMP via the iCMS content monitoring system. The Cricket FrameGrabber records real time content quality metrics every frame and captures multiple thumbnails every second and uploads the information to the iCMS. The iCMS provides a mosaic view, among others, of all the video thumbnails from all of the Cricket FrameGrabber probes in the network. This provides a cost-effective centralized monitoring solution of the video content. A virtual NOC on the desktop; view the video from anywhere, anytime. Via a simple Web browser the operator can visually inspect the mosaic thumbnail view to verify the content from anywhere in the network. The iCMS also stores all the thumbnails and metrics in a database for troubleshooting, verifying, reporting and trending applications. 3.1.1 Features • Real-time content quality monitoring & alarming on every frame • Provides for the identification, evaluation, and failure analysis of video sources errors: – Black screen, freeze frame, audio channel levels, and intensity levels • Provides thumbnail capture for a visual correlation into the metrics and for immediate remote visual verification • All video & audio metrics and statistics stored 3-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Introduction Introduction • IR control to STB for channel changing – Scan channel line-up or lock to a channel • Generates alerts when faults are detected and confirmed • Threshold configuration via Web browser 3.2 Scope of this Document This document is intended to be a user’s guide for the operation of the Cricket FrameGrabber. It includes some hardware information, basic setup, and troubleshooting digital video quality issues. For more comprehensive information on features and troubleshooting with the Cricket FrameGrabber please see the IneoQuest Web site www.ineoquest.com or contact IneoQuest Technical Operations at 1-866-464-4636. 3.3 Hardware and Software Requirements To operate the Cricket FrameGrabber, a PC is required with a Web browser such as Windows Internet Explorer or Mozilla Firefox installed. iCMS is available on the CD that was shipped with the product and is also available from our FTP site. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 4-1 Technical Specifications 4 Technical Specifications 4.1 Power and Cooling 4.2 Reference Clock and Calibration Table 4-1: Power and Cooling Description Specification Power Requirements - External Power Supply Mains Supply: 100 to 240VAC, 0.6A, 50 to 60Hz, voltage fluctuations up to +/- 10% of the nominal voltage. The power supply contains no user serviceable parts and must not be disassembled. Power Requirements – Cricket FrameGrabber 5 volts DC, 1.9 A via external power adapter or Rack Mount Kit Power Output to USB Host Port (type A connector) 5 volts DC, 0.5A MAX. Cooling The Cricket enclosure and power supply are cooled by natural convection. Do not cover or stack units. Table 4-2: Reference Clock and Calibration Description Specification Internal Reference Clock 25 MHz +/- 50ppm accuracy Calibration The Cricket requires no periodic calibration adjustments during its lifetime. 4-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Technical Specifications Technical Specifications 4.3 Environmental 4.4 Regulatory Information Table 4-3: Environmental Description Specification Operating Temperature 0 to 40°C Storage Temperature -20 to 60°C Environment Indoor use only in a non-explosive atmosphere. Pollution degree 2 Operating Altitude 2000m maximum Operating Humidity 80% maximum for temperatures of to 31° C, decreasing linearly to 50% relative humidity at 40°C. Table 4-4: Regulatory Information Category Standard or Description EC Declaration of Conformity - EMC Complies with the following: To be determined. EMC Emissions and Immunity EN 61326 : 1997/A1 : 1998/A2 : 2001/A3 : 2003 EMC requirements for Electrical equipment for measurement, control and laboratory use - General Use Note: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. EC Declaration of Conformity -Low Voltage Complies with the following: To be determined. IEC 60950-1:2001 (1st Edition) and EN60950-1:2001 Information Technology Equipment Safety General Requirements Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 4-3 Technical Specifications 4.5 Relevant Standards Compliance The Cricket FrameGrabber is compliant to the relevant sections of the following standards. 4.6 IneoQuest Part Numbers FCC Complies with the following: To be determined. FCC 47 CFR Part 15 Class A emissions requirements Product Safety CSA Listed file #TBD Listing is not complete at this time. Complies with the following: To be determined. UL 60950-1, 1st edition – Information Technology Equipment - Safety - Part 1: General Requirements CAN/CSA C22.2 No. 60950-1-03 – Information Technology Equipment - Safety - Part 1: General Requirements. Table 4-5: Relevant Standards Compliance IEEE 802.3-2002, IEEE Standard for Information technology--Telecommunications and information exchange between systems--Local and metropolitan area networks--Specific requirements--Part 3: Carrier Sense Multiple Access with Collision Detection (CSMA/CD) Access Method and Physical Layer Specifications. Table 4-6: IneoQuest Part Numbers IneoQuest Part Number Description 950-00012-002 Power Supply, 5V 20W Table 4-4: Regulatory Information (Continued) Category Standard or Description 4-4 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Technical Specifications Technical Specifications 4.7 Cleaning the Cricket FrameGrabber External surfaces may be cleaned using a clean cloth dampened with water or 70% isopropyl alcohol. 870-00016-001 Power Cord, North America 870-00016-002 Power Cord, UK 870-00016-003 Power Cord, Europe 870-00016-004 Power Cord, Israel 870-00016-005 Power Cord, J apan 870-00016-006 Power Cord, Swiss 870-00045-001 USB Cable, A - MiniB 870-00048-001 IR Emitter Cable 870-00067-001 A/V Cable, 3.5mm-RCA 870-00083-001 Serial Cable, DB9-RJ 12 Table 4-6: IneoQuest Part Numbers (Continued) IneoQuest Part Number Description Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 5-1 Installation of the Cricket FrameGrabber 5 Installation of the Cricket FrameGrabber Before attempting to set up the hardware, ensure that you received the following items with your shipment: • Cricket Chassis • 1, 5V Power Supply • 1, Power Cord (Regional Specific) • 1, CD-ROM containing iCMS™ software, USB driver, and documentation • 1, USB cable In order to configure and use the Cricket it must be correctly connected. The network connection (blinking Link LED prior to connecting) or the Mini B type USB port can be used as the management port. Use the following figures and explanations to help you connect your system correctly. Figure 5-1 shows the front panel of the Cricket FrameGrabber. Figure 5-2 shows the rear panel. The figures include reference numbers that correspond with the descriptions that follow. 5.1 Installation of the USB Driver These are the basic instructions for installing the USB driver software on the host computer. NOTE: The USB Driver must be installed before you connect the Cricket to the PC via the USB cable. If the Cricket is connected to the PC via the USB cable and powered up, it could corrupt the installation. Disconnect the USB cable and Cricket from the PC before installing the USB driver. 1. On the installation CD, locate the file, “IneoQuest-USB-install.exe”. Typically, it is located in a “Utilities” folder. 2. Initiate the executable file and install the driver on the host computer. 5.2 Cricket FrameGrabber Hardware Installation In order to properly install the Cricket FrameGrabber, familiarize yourself with the location of the connectors identified here then follow the installation steps in this chapter. 5-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Installation of the Cricket FrameGrabber Installation of the Cricket FrameGrabber Figure 5-1: Cricket FrameGrabber Front Panel The following list describes each of the numbered items on the front and rear panels of the Cricket unit. Refer to the numbered items in Figure 5-1 and Figure 5-2. (1) Front panel status LEDs: – Power (Power Indicator) - A green LED means power is on. – Alarm (Alarm Indicator) - A green LED indicates that no thresholds have been exceeded. A red LED means that thresholds have been exceeded. – Media (Media Stream Indicator) - This green LED blinks indicating that a frame has been captured into a J PEG image. – Media Loss (Media Loss Indicator) - This green LED is not used on the Cricket FrameGrabber, but it is used on other Cricket family members. – S1 - When this LED is red. it indicates that a remote controller has control of the IR input (i.e., the Cricket FrameGrabber is the listener). – S2 - This indicator is used in conjunction with the S1 indicator. When the S1 LED is red, the S2 LED will blink when a key is pressed on the remote controller indicating that the Cricket FrameGrabber has received the IR signal. (2) Front Panel Viewer Feedback button is used to manually indicate problems with the media stream. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 5-3 Installation of the Cricket FrameGrabber Figure 5-2: Cricket FrameGrabber Rear Panel (3) + 5V: DC Power Input connection. Connect the IneoQuest 5V power supply to this port on the back of the Cricket unit. (4) USB: Chassis System USB (MiniB type) Management Port. Use this port to connect the Cricket unit to your PC for configuration communication with the IQMediaAnalyzer Pro application. (5) USB: Chassis System host USB (A type) Port. (6) Primary IP Port: Used to connect Cricket to the DUT. A copper CAT5 cable to the 10/100 RJ 45 connector can be used. The default configuration of this port is ARP disabled. (7) Secondary IP Port: Used when the Cricket is connected in line and passes through the Tx and Rx data. Use a copper CAT5 cable to the 10/100 RJ 45 connector. (8) IR Out: The infrared (IR) out jack is used to connect an IR emitter. (9) Stat 1: This LED is currently not used. (Available for future use) (10) Stat 2: This LED indicates the hardware FPGA is functioning. (11) SDI In: No connection available (possible future use). (12) Audio In Right and Audio In Left: RCA connector jacks for right and left (stereo) audio signal input. (13) Video In: RCA connector jack for video signal input. (14) A/V Tap: Audio/Visual tap for connection to a television (15) Console: This connection is for possible future use. (16) Reset: Used to cause a hardware reset. 5-4 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Installation of the Cricket FrameGrabber Installation of the Cricket FrameGrabber 5.2.1 Cricket FrameGrabber Hardware Installation Instructions Follow these steps to install the Cricket FrameGrabber hardware. Refer to Figure 5-1 and Figure 5-2 if necessary for the identified connection locations. 1. On the rear panel of the Cricket FrameGrabber, insert the male end of a RCA video cable connector into the “Video In” jack. See Figure 5-3. Figure 5-3: Insert Video Cable 2. Insert the male ends of the RCA audio cable connectors into the appropriately color-coded “Audio In Right” and “Audio In Left” jacks on the rear panel. See Figure 5-4. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 5-5 Installation of the Cricket FrameGrabber Figure 5-4: Insert Audio Cables 3. Attach an Ethernet cable between the management “Primary Port” of the Cricket to an Ethernet port of the management network. See Figure 5-5. Figure 5-5: Attach Ethernet Cable into Primary Port 4. Attach the included +5 Volt power supply to the Cricket. Plug the power supply into a properly grounded power outlet. The Cricket will automatically power up. There are no switches to apply power. See Figure 5-6. NOTE: When inserting the power supply connector, be sure that the connector is fully inserted. Verify that the power indicator on the front panel is lit after the power supply is connected to a grounded power outlet. If the power 5-6 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Installation of the Cricket FrameGrabber Installation of the Cricket FrameGrabber indicator is not lit, verify that you have fully seated the power supply connector. Figure 5-6: Attach the Power Supply Install a cable tie on the Cricket FrameGrabber’s rear panel to secure the power cable. Be sure to install the cable tie as shown in Figure 5-7. This method will provide slight inward pressure on the power cable during operation and allow the power jack to be removed without cutting the wire tie. Figure 5-7: Secure the Power Cable NOTE: If the Cricket FrameGrabber is to be installed in a Cricket Rack Mount, the Cricket will receive power from the Rack Mount. Please refer to the Cricket Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 5-7 Installation of the Cricket FrameGrabber Rack Mount Kit Installation Guide for the appropriate power connection instructions. In addition, verify that the Cricket Rack Mount Kit you have is Revision D or higher. The revision number is located on a label with the part number and revision number in the lower left-hand corner on the front of the Rack Mount. Earlier revision numbers may require adjustment in order for the Cricket FrameGrabber to fit properly. The power jack on the Cricket FrameGrabber will not fit properly if the Rack Mount’s internal distribution board is not adjusted correctly. If the Rack Mount Kit is not labeled Revision D or higher, carefully check alignment of the power connector when installing the Cricket FrameGrabber. The connector should mate without force. If the connector does not line up properly, contact IneoQuest for assistance. Cricket Rack Mount part numbers are: IQK-CRKTRCK-001, Cricket Rack Mount Kit, AC IQK-CRKTRCK-002, Cricket Rack Mount Kit, DC 5. After approximately 60 seconds ensure that the Ethernet “Link” light is lit on the Cricket management port (“Primary Port”). 5.2.1.1 A/V Tap Connection If you would like to connect an A/V Tap, the Cricket FrameGrabber has a jack on the rear panel for an A/V Tap. Insert the A/V Tap connector into the jack marked “A/V Tap”. See Figure 5-8. Figure 5-8: A/V Tap Connection 5-8 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Installation of the Cricket FrameGrabber Installation of the Cricket FrameGrabber 5.2.1.2 IR Emitter Connection The Cricket FrameGrabber has a jack on the rear panel for an IR Emitter. Insert the IR Emitter connector into the jack marked “IR Out”. See Figure 5-9. Figure 5-9: IR Emitter Connection IR Emitter Installation on a Set-top Box (STB) When using stick-on emitters, it is important to find the STB IR receiver and place the emitter directly over it. On some STBs the receiver’s location is obvious and the emitter can be easily placed over it as shown in Figure 5-10. Figure 5-10: Place Emitter over the IR Receiver Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 5-9 Installation of the Cricket FrameGrabber On other STBs the receiver’s location is not obvious due to the color and opacity of the front display panel or bezel. See Figure 5-11 for an example of this type of display panel. In addition, the IR receiver’s exact position may not be located near the receiver’s response indicator on the STB. A suggested technique to locate the receiver on this type of STB is to use a flashlight to look directly into the STB’s display panel to find the exact location of the receiver. Figure 5-11: Emitter on Set-top Box Another technique is to use the STB’s original remote and place a thick cloth or mouse pad over the front display panel. Determine the receiver’s horizontal location by working from right to left moving the mouse pad a quarter of an inch at a time while pointing the remote at the STB and pressing the change channel or volume button until you observe a response. Next, determine the receiver’s vertical location by using the same technique starting at the top of set-top box. Use a flashlight to find the receiver’s exact location and place the emitter there. In addition, the type of emitter IneoQuest recommends has a shield to avoid the IR signal from “bleeding” into adjacent STBs. Figure 5-12 shows the IR emitter and the shield (separately still in its packaging). 5-10 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Installation of the Cricket FrameGrabber Installation of the Cricket FrameGrabber Figure 5-12: IR Emitter with Shield Assembly For this type of emitter, follow these steps after locating the STB’s IR receiver. 1. Remove the IR emitter and shield from any packaging. 2. Before peeling the adhesive backing from the emitter or the shield, fit them together and temporarily place them over the IR receiver so that you can locate their proper placement. 3. When you have accurately determined their correct placement, neatly trim the shield if necessary being certain to leave sufficient material to overlap the extremities of the STB’s IR receiver window. 4. Peel the adhesive backing from the shield cover and the emitter and stick them onto the STB window so that the emitter is held properly in place over the IR receiver. 5.3 Connecting to the HTML Interface via the USB Port The Cricket FrameGrabber uses the rear panel mini USB port for management via a local host computer. The USB 2.0 connection can be used to verify and/or change the IP configuration of the System Management Port. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 5-11 Installation of the Cricket FrameGrabber Be sure to verify that the current IP configuration of the System Management Port will work on your network without conflict before continuing. Factory test and burn in settings were shipped with your system. Network configuration methods require the Cricket to be in the operational mode for use with iCMS. Follow these instructions to connect to the HTML interface via the USB port. 1. Connect power cabling to the Cricket FrameGrabber, and the USB connection to the Cricket FrameGrabber and your host computer. See Figure 5-13. NOTE: Refer to power cabling installation instructions in Section 5.2.1 for the proper power cabling procedure. Figure 5-13: Connect Power and USB Cables 2. Use a Web browser application such as Windows Internet Explorer or Mozilla Firefox on a host computer and enter the default IP address “10.0.0.2” (see Figure 5-14). 5-12 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Installation of the Cricket FrameGrabber Installation of the Cricket FrameGrabber Figure 5-14: Enter the Default IP Address “ 10.0.0.2” 3. The Cricket Login Page will appear (See Figure 5-15). Input username and password. For initial setup the default username is “Admin” and default password is “Su”. The usernames and passwords are case sensitive and may be up to 15 characters each. After you have entered the username and password, click the “Log On” ( ) button. Figure 5-15: Cricket Login Page 4. The page will display the Cricket’s “Home” Web page (see Figure 5-16). Now that you are connected to the Cricket via the USB and Web browser, proceed to Section 5.4 for configuring the System Management Port. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 5-13 Installation of the Cricket FrameGrabber Figure 5-16: Cricket FrameGrabber Home Page 5.4 Configuring the Management Port (TCP/IP) through Port Config These are the steps to follow when setting up the Port Config. If necessary, please refer to Section 8.1 for setting descriptions and valid ranges. 1. Select “System Configuration” in the left-hand menu section of the HTML interface. See Figure 5-17. 5-14 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Installation of the Cricket FrameGrabber Installation of the Cricket FrameGrabber Figure 5-17: Select “ System Configuration” 2. Select the “Port Config” menu option in the expanded menu. See Figure 5-18. Figure 5-18: Select “ Port Config” Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 5-15 Installation of the Cricket FrameGrabber The Cricket FrameGrabber supports either Dynamic Host Configuration Protocol (DHCP) (see Section 5.4.2) or Static IP addressing (see Section 5.4.1). The Cricket supports the following interface connections: HTML Web browser based direct connection interface or a connection via iCMS. Instructions on the use of the iCMS are outside the scope of this document. Please refer to the iCMS User’s Guide. The system management port of the Cricket allows remote access to the Cricket and faster communication speeds over the USB. 5.4.1 Configuring the Management Port with Static IP Addressing To configure the Cricket system management port with static IP addressing, enter the following information into the appropriate fields: • System IP Address • System Subnet Mask • Gateway IP Address See the example in Figure 5-19. Figure 5-19: Static IP Addressing Example NOTE: Make sure the information will work with the network you are plugging the Cricket into before saving. Once entered, click the “Save & Reset System” ( ) button. It will take about 30 seconds for the system to reboot with the appropriate management port IP information. 5.4.2 Configuring the Management Port to use Dynamic Host Configuration Protocol (DHCP) This section will focus exclusively on configuring the Cricket FrameGrabber to use DHCP. To enable DHCP mode, change to the “DHCP Status” to “Enable DHCP”. Next, click the “Save & Reset System” button. It will take about 30 seconds for the system to reboot with the appropriate management port IP information. 5-16 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Installation of the Cricket FrameGrabber Installation of the Cricket FrameGrabber When a Cricket is configured for DHCP, the status of the Cricket’s DHCP request is indicated by the four colored LEDs on the front panel. If the Cricket fails to properly receive and assign its IP address from the DHCP server, the four LEDs will flash red in a counterclockwise pattern. 1 Once the Cricket has rebooted and obtained an IP address from the DHCP server, you can get the IP address by connecting the USB cable, typing “10.0.0.2” IP address in a browser window, and selecting the “Port Config” menu option in the “System Configuration” section of the HTML interface. The new IP address will be displayed there. See Figure 5-20 for an example. Figure 5-20: Example System Configuration Page 1. If the Cricket fails to obtain an IP address from DHCP, it can still be accessed locally via the mini-USB 2.0 connector. This requires a PC with a special driver (IneoQuest USB LAN Link) that layers TCP/IP over USB. The local IP address of the Cricket in this scenario is 10.0.0.2. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 6-1 Logging On and System Status 6 Logging On and System Status All configuration of the Cricket hardware is accomplished mainly through the HTML interface. Some of the configuration can also be performed by the iCMS, but this document will only describe the HTML interface. 6.1 Connecting and Logging into the Cricket with a Web Browser After the Cricket system management port has been successfully configured (see Section 5.4), a Web browser such as Windows Internet Explorer (IE) or Mozilla Firefox (Firefox) may be used to access it directly through an Ethernet connection rather than the USB. Ethernet is a faster communication path. To directly connect to the Cricket follow these steps: 1. Connect power and Ethernet cabling. 2. Use a Web browser application on a host computer and enter the configured IP address, for example: “192.168.8.28” (see Figure 6-1). Figure 6-1: Enter the Configured IP Address 3. The Cricket Log On Screen appears as shown in Figure 6-2. Input the username and password. For initial setup the default username is “Admin” and default password is “Su”. Usernames and passwords are case sensitive and may be up to 15 characters each. After you have entered the username and password, click the “Log On” ( ) button. 6-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Logging On and System Status Logging On and System Status Figure 6-2: Cricket Log On Screen 4. Now, you should be connected to the Cricket via Ethernet and the Web Browser. The browser will then open to the Cricket “Home” Web page (see Figure 6-3). Password change (user account management) is available under the “System Configuration” section of the HTML interface (see Section 8 for more information regarding this). Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 6-3 Logging On and System Status Figure 6-3: Cricket FrameGrabber Home Screen 6-4 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Logging On and System Status Logging On and System Status 6.2 System Status The System Status screen lists the current configuration settings and port status of the monitoring system. This page includes multiple sections. See Figure 6-4 for an example screen. System Status See Section 8.1 for information on setting the values in this part of the report, except where noted. Table 6-1: System Status Fields Field Description FIRMWARE (IQZ) VERSION Version of the firmware currently installed and running on the system. See Section 11.2 for information about updating the firmware. SYSTEM UP TIME (DAYS:HH:MM:SS) Duration since the last system restart. SYSTEM NAME Configured name of the system. SYSTEM MODE Operating mode of the unit. SYSTEM TIME AND DATE Time and date of the system clock. Used to time stamp state changes and alarms. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 6-5 Logging On and System Status SNMP Configuration See Section 8.1 for information on setting the values in this part of the report. iCMS Configuration See Section 8.2 for information on setting the values in this part of the report. SYSTEM MAC ADDRESS Layer 2 address of the system. This value is not configurable. SYSTEM IP ADDRESS Layer 3 address of the system. SYSTEM SUBNET MASK Layer 3 subnet mask of the system. SYSTEM GATEWAY IP ADDRESS Gateway layer 3 address of the system. SYSTEM DHCP STATUS Setting for Dynamic Host Control Protocol (enabled/disabled). SYSTEM TEMPERATURE The Cricket FrameGrabber’s current internal temperature. Table 6-2: SNMP Configuration Fields Field Description SYSTEM MEMO This field displays a note or a brief text message. SYSTEM LOCATION Physical location of the unit. SYSTEM DESCRIPTION Description of the system. SYSTEM CONTACT Contact for the system. Table 6-1: System Status Fields (Continued) Field Description 6-6 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Logging On and System Status Logging On and System Status SYSLOG Configuration See Sections 8.1 and 8.5 for information on setting the values in this part of the report. Port Configuration See Section 5.4 for information on setting the values in this part of the report. Table 6-3: iCMS Configuration Fields Field Description ICMS DESTINATION IP ADDRESS Layer 3 address of the iCMS server. ICMS USERNAME (CLUSTER DIR) Directory for consolidating iCMS data. SYSTEM ACCESS TO iCMS The method used to connect to iCMS. FIREWALL PORT The port assigned to the firewall. Table 6-4: Date And Time Configuration Fields Field Description DATE & TIME SOURCE Source for the system clock. SNTP SERVER IP ADDRESS Layer 3 address of the SNTP server SNTP SERVER UPDATE PERIOD Duration of wait between requesting time from the SNTP server. DATE & TIME ZONE Time zone where the system is located. AUTO ADJUST DAYLIGHT SAVINGS Setting of the auto adjust for Daylight Saving Time. DAYLIGHT SAVINGS TIME OFFSET (MIN.) Number of minutes to offset the clock during Daylight Saving Time. DAYLIGHT SAVINGS START DAY & TIME Date that Daylight Saving Time starts. DAYLIGHT SAVINGS END DAY & TIME Date that Daylight Saving Time ends. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 6-7 Logging On and System Status Global Parameters See Section 9.2 for information on setting the values in this part of the report. Table 6-5: Port Configuration Fields Field Description Primary and Secondary Ports STATUS Status of the link (up/down) SPEED Speed of the link AUTO-NEGOTIATION Success or Failure IP Configuration MANAGEMENT PORT Primary or Secondary MAC ADDRESS Layer 2 address for the port. This value is not configurable. IP ADDRESS Layer 3 address of port 1. SUBNET MASK Layer 3 subnet mask of port 1. GATEWAY ADDRESS Layer 3 gateway address for port 1. DHCP STATUS Enabled or Disabled Table 6-6: Global Parameters Fields Field Description CLOSED CAPTION DETECT ENABLE Enabled/Disabled VIDEO FORMAT The format of the video VIDEO CAPTURE CONTROL (SNAPSHOTS PER SECOND) The number of seconds between image captures VIDEO CHANNEL SCAN RATE (SECONDS) The number of seconds for each video channel scan. 6-8 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Logging On and System Status Logging On and System Status OVERLAY ENABLE Enabled/Disabled OVERLAY BACKGROUND COLOR (RGB-24) The color for the overlay background OVERLAY FOREGROUND COLOR (RGB-24) The color for the overlay foreground Table 6-6: Global Parameters Fields (Continued) Field Description Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 6-9 Logging On and System Status Figure 6-4: Example System Status Screen 6-10 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Logging On and System Status Logging On and System Status Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 7-1 FrameGrabber Statistics 7 FrameGrabber Statistics Use the Cricket FrameGrabber Statistics pages to visually inspect and analyze captured thumbnail images. The Cricket FrameGrabber can capture multiple thumbnails every second and upload them to the iCMS. You can view and assign a grade to the latest captured image or display an archive of captured images for further analysis and troubleshooting. In addition, Channel Census and Alarm Log information is available. 7.1 Channel Guide The Cricket FrameGrabber Video Viewer displays the latest captured thumbnail image, census information, and video statistics. See Figure 7-1 for an example page. Use the “Start Scan” and “Start Stop” buttons ( ) in the upper right-hand corner of the page to control the scanning of channels in the Channel Alias list which appears on the right side of the page. The scan rate is configurable from the Global Parameters page (See Section 9.2). You can use the buttons in the “Remote” section to select and enter a channel, or you can click on a channel alias to select that channel. Use the slider in the upper right corner of the page to adjust the refresh rate. Full left is off. Full right is roughly once a second. Click the handle of the refresh slider to get an immediate update. See Section 9 for information on setting the values in this part of the report. 7-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 FrameGrabber Statistics FrameGrabber Statistics Image Information Table 7-1: Image Information Fields Field Description CHANNEL NAME: The channel alias CHANNEL NUMBER: The channel number DATE/TIME: The system date and time the thumbnail was captured. OVERALL STATUS: Status indicator LED IMAGE SCORE / SOURCE The video grade, if any, assigned to an image (A, B, C, D, E, or F) and the source of the grade (SNMP, Web Page, Remote or ATTN button). Video Blackness PERCENT 0 – 100 where 100 percent is totally black. RAW Displays the video blackness level as a raw value Video Difference PERCENT 0 – 100 where 0 percent would indicate no difference in subsequent images, and 100 percent would indicate completely different images. RAW Displays the video difference level as a raw value Audio (1 sec avg dB) LEFT AVG The average decibel level of the left audio signal RIGHT AVG The average decibel level of the right audio signal Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 7-3 FrameGrabber Statistics Grading Score Use the Video Grading Score keys to mark the quality of a thumbnail image. Alarm Summary Displays the Alarm Summary at the time the thumbnail was captured. (Green indicates NO ALARM, White indicates NOT ENABLED) OUTAGE Outage Alarm indicator - No video connection (Black). BLACK SCREEN A Black Screen Alarm - The video blackness level has triggered an alarm (Red). ACTIVITY DETECTION Activity Detection Alarm - The video difference level has triggered an alarm (Orange). CLOSED CAPTION Displays a Closed Caption Alarm. AUDIO (L AND R) Left and Right Audio Channels OUTAGE Outage Alarm indicator - No audio connection (Black) MAX A Maximum Audio Alarm (Left and/or Right signal) - The audio maximum levels have triggered an alarm (Red). MIN A Minimum Audio Alarm (Left and/or Right signal) - The audio minimum levels have triggered an alarm (Red). DELTA Delta represents an alarm condition which ocurrs when the audio levels change by a specified amount, plus or minus N dB. Table 7-1: Image Information Fields (Continued) Field Description 7-4 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 FrameGrabber Statistics FrameGrabber Statistics Remote Keypad Use the Remote Keypad keys to change the channel. Direction Control Use the Direction Control keys to navigate. Table 7-2: Video Score Fields Field Description A THROUGH F Select an alpha rating to tag a grade to an image. A is the best quality, and F is the worst. Table 7-3: Remote Keypad Control Fields Field Description PWR Power GUD Guide ALR Alarm 1 THROUGH 0 Numeric keypad for channel selection FNC Function ENT Enter CH+ Select a higher numbered channel CH- Select a lower numbered channel Table 7-4: Direction Control Fields Field Description UP ARROW Move up LEFT ARROW Move left Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 7-5 FrameGrabber Statistics Channel Alias List The Channel Alias List displays the current Channel Number, Channel Name, and the last Channel Changer above the list of channel aliases and numbers. Double click on a Channel alias name to switch to that channel. Use the Start Scan/Stop Scan buttons ( ) to control scanning of channels in the Alias list. The scan rate is configurable from the Global Parameters page (see Section 9.2). The Channel Alias list can be sorted by channel name or by number by pressing the “Sort by Name” and “Sort by Number” buttons ( ). Figure 7-1: Channel Guide Example Page RIGHT ARROW Move right DOWN ARROW Move down OK Okay/Enter Table 7-4: Direction Control Fields (Continued) Field Description 7-6 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 FrameGrabber Statistics FrameGrabber Statistics 7.2 Channel Archive Browser The FrameGrabber Channel Archive Browser allows you to navigate and display thumbnail images and video statistics. See Figure 7-2 for an example page. Image Information Table 7-5: Image Information Fields Field Description CHANNEL NAME: The channel alias CHANNEL NUMBER: The channel number DATE, TIME: The system date and time OVERALL STATUS: Overall image status indicator IMAGE SCORE / SOURCE The video grade assigned to an image (A, B, C, D, E, or F) and the source of the grade (SNMP, Web Page, Remote or ATTN button). Video Blackness PERCENT 0 – 100 where 100 percent is totally black. RAW Displays the video blackness level as a raw value Video Difference PERCENT 0 – 100 where 0 percent would indicate no difference in subsequent images. RAW Displays the video difference level as a raw value Audio (1 sec avg dB) LEFT AVG The average left audio level RIGHT AVGX The average right audio level Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 7-7 FrameGrabber Statistics Buffers • Current Buffer: Allows you to display just the images and video statistics of the current buffer. • Previous 15 Minutes: Allows you to display just the images and video statistics of the previous 15 minute buffer. • Both Buffers: Combines both the current and previous 15 minute buffer and allows you to display their images and video statistics. Thumbnail Images Eight thumbnail video images that also show the channel alias and the time at which the image was captured. Alarm Summary OUTAGE An Outage Alarm BLACK SCREEN A Black Screen Alarm ACTIVITY DETECTION Activity Detection Alarm - The video difference level has triggered an alarm (Orange). CLOSED CAPTION Displays a Closed Caption Alarm. AUDIO (L AND R) An Audio Alarm (Left and Right) MAX A Maximum Audio Alarm (Left and Right signal) MIN A Minimum Audio Alarm (Left and Right signal) DELTA Delta represents an alarm condition which ocurrs when the audio levels change by a specified amount, plus or minus N dB. Table 7-5: Image Information Fields (Continued) Field Description 7-8 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 FrameGrabber Statistics FrameGrabber Statistics Figure 7-2: Channel Archive Browser Example Page 7.3 Channel Census Channel Census provides a census summary and metrics of all channels. See Figure 7-3 for an example page. 7.3.1 Alarm Status LED Icons The current alarm status for each channel is shown by LED icons and ID based on the selected Alarm Template. Black LEDs or cells indicate video outage where there is no video connection. Green LEDs or cells indicate a good state where no thresholds are being exceeded. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 7-9 FrameGrabber Statistics 7.3.2 Channel Census Categories Last Alarm Time: Start time of current alarm condition on the channel. Scanned Seconds: Number of seconds scanned on this channel. Categories reported at 15 Minute Intervals: Video Outage Events/ESS: Total number of “Video Outage” alarm events and the number of seconds spent in this alarm state. Black Screen Events/ESS: Total number of “Black Screen” alarm events and the number of seconds spent in this alarm state. Still Screen Events/ESS: Total number of “Still Screen” alarm events and the number of seconds spent in this alarm state. Audio Left/Right Max/Min Events/ESS: Total number of “Audio Max/Min” alarm events and the number of seconds spent in this alarm state, “Minimum/Maximum” audio levels in that period. Categories reported at 24 Hour Intervals: Video Outage Last Period/Max Period: Duration of the last “Video Outage” alarm condition and the maximum duration in this alarm state. Black Screen Period/Max Period: Duration of the last “Black Screen” alarm condition and the maximum duration in this alarm state. Still Screen Period/Max Period: Duration of the last “Still Screen” alarm condition and the maximum duration in this alarm state. Audio Left/Right Max/Min Period/Max Period: Duration of the last “Audio Max/Min” alarm condition and the maximum duration in this alarm state. Red LEDs or cells indicate the channel is currently in the “Black Screen” or “Audio” alarmed state. Orange LEDs or cells indicate: • Video – The channel is currently in the “Still Screen” warning state, a video difference level has triggered an alarm. • Audio – The audio maximum and/or minimum levels have triggered an alarm. White LEDs indicate “Not Enabled” 7-10 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 FrameGrabber Statistics FrameGrabber Statistics Figure 7-3: Channel Census Example Page 7.4 Alarm Log For the Alarm Log, use the refresh slider in the upper right corner of the page to change the update rate. Full left is off. Full right is roughly once a second. Click the handle of the refresh slider to get an immediate update. See Figure 7-4 for an example page. Figure 7-4: Alarm Log Example Page Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 8-1 System Configuration 8 System Configuration Use the System Configuration pages to set and update the IP configuration of the system management port, manage user accounts, the network ports, and the system date and time. 8.1 Port Config The Cricket FrameGrabber has: • User defined settings for system IP configuration for the management port, including port assignment and optional DHCP configuration. 8-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 System Configuration System Configuration • User defined settings for media/logical port. The media/logical port provides an alternative IP port configuration. This alternative IP port configuration can be used in ICMP request messages sent from the probe or as an endpoint for sinking test traffic to the probe. The port will respond to IGMP requests and/or ARP requests if enabled. The physical primary port is always used for media/logical port traffic. The management port is used for all control and configuration. NOTE: Normally, the link speed/duplex setting should be left in auto-negotiation. A specific setting should only be selected if the link partner is configured for the same settings. Incorrect settings may result in loss of Ethernet connection to the unit. Use the Save & Reset System ( ) in the upper right corner of the page to save changes and reset the test system. NOTE: If the system IP address is changed you must change the IP address in your browser to reconnect. DO NOT power cycle the system until the system completes the reset process. See Figure 8-1 for an example page. The Cricket FrameGrabber supports either Dynamic Host Configuration Protocol (DHCP) or Static IP addressing. The Cricket supports the following interface connections: HTML Web browser based direct connection interface, IneoQuest IQMediaAnalyzer Pro software application, or a connection via the IneoQuest Content Monitoring Software (iCMS). Instructions on the use of the iCMS are outside the scope of this document. Please refer to the iCMS User’s Guide. The system management port of the Cricket allows remote access to the Cricket and faster communication speeds over the USB. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 8-3 System Configuration Management Port Table 8-1: Management Port Fields and Ranges Field Description Valid Range Link Speed/Duplex Ethernet link speed and duplex setting to the unit • Auto-Negotiate • 100 Mbps/Full Duplex • 100 Mbps/Half Duplex • 10 Mbps/Full Duplex • 10 Mbps/Half Duplex MAC Address Read-only Not Applicable System IP Address Layer 3 address of the system Valid IP address System Subnet Mask Layer 3 subnet mask of the system. Valid subnet mask Gateway IP Address Gateway layer 3 address of the system Valid IP address DHCP DHCP Status Dynamic Host Configuration Protocol enabled or disabled Disable DHCP, Enable DHCP DHCP Vendor Class ID (Option 60) This option is used by DHCP clients to optionally identify the vendor type and configuration of a DHCP client. 1 – 16 byte character parameter 8-4 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 System Configuration System Configuration Figure 8-1: Example Port Configuration Page 8.2 System Management Config Use the System Management Configuration page (see Figure 8-2 for an example) to configure system-wide parameters in several categories. Changes applied with Update Config are lost after a reset or power cycle. See Section 11.3 for information on how to save the configuration to flash memory. System Identification See Appendix A for a list of supported characters. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 8-5 System Configuration System Memo System Location System Location is used to place the system icon in iCMS maps. Table 8-2: System Identification Fields and Ranges Field Description Valid Range System Name User-defined system name 1 – 32 byte string System Description User-defined system description 1 – 32 byte string System Contact User-defined system contact name 1 – 32 byte string Table 8-3: System Memo Field and Range Field Description Valid Range System Memo The "System Memo" is an optional field which may be used to save notes (up to 255 characters) about the system. 1 – 255 byte string Table 8-4: System Location Fields and Valid Ranges Field Description Valid Range Street Address, City, State, Postal Code, Country. Address of system location Address 1 – 80, City 1 – 64, State 1 – 64, Postal Code 1 – 32, Country 1 – 64 Latitude Latitude of system in decimal notation -90 – +90 Longitude Longitude of system in decimal notation -180 – +180 8-6 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 System Configuration System Configuration SNMP Configuration Firewall Configuration Table 8-5: SNMP Configuration Fields and Ranges Field Description Valid Range Primary iCMS (Trap) Destination IP Address Layer 3 address of the primary iCMS server Valid IP address Primary iCMS Cluster Name (Directory) Primary directory for iCMS stats for this unit 1 – 64 byte string Secondary Trap Address Layer 3 address of the secondary iCMS server Select one of the following: •“iCMS Monitored Traps Only” •“ALL Traps” Valid IP address Get Community Name SNMP read-only community string 1 – 32 byte string Set Community Name SNMP read-write community string 1 – 32 byte string Upload Server Port Layer 4 port of the syslog server 1 – 65,535 Table 8-6: Fire Configuration Fields and Ranges Field Description Valid Range System Access to iCMS The method used to connect to iCMS. • Direct Access • Behind Firewall Firewall Port The firewall port used. Not Applicable Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 8-7 System Configuration Figure 8-2: Example System Management Configuration Page 8.3 User Accounts Use the User Accounts Configuration page (see Figure 8-3) to add and delete users. Up to 12 users (four of each access level) can be added. Changes are lost after a reset or power cycle. User Accounts get saved to the flash memory when the Admin user saves accounts from "Save Config" page after creating Accounts. See Section 11.3 for information on how to save the configuration to flash memory. Each Account (username/password) is assigned an Access Level. There are three Access Levels: PUBLIC, PRIVATE and ADMINISTRATOR. Each Access Level can have four accounts for a total of twelve user accounts. • PUBLIC: Users under this group can view the HTML Links (pages) under “Network Stats”. These users cannot change the configuration of the box. • PRIVATE: Users under this group can view all the HTML Links except “Account Management” hence Private users can not create/modify accounts. • ADMIN: Users under this group can access to all the Links (pages) of the system. NOTE: All passwords are encrypted during transmission to the Target from the browser. 8-8 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 System Configuration System Configuration To modify the password and access level for a user, delete and recreate the user name. Defined Users New Account Table 8-7: Defined Users Fields and Ranges Field Description Valid Range Defined user name and access level List of users and assigned access levels: Public: View only Network Stats pages Private: View all pages except Account Management Admin: Access all pages Not Applicable Delete User Click to delete the user highlighted in the list Not Applicable Table 8-8: New Account Fields and Ranges Field Description Valid Range Name Enter the user name Up to 15 characters Password Enter the password to be used by the user name Up to 15 characters Access Level Public: View only Network Stats pages Private: View all pages except Account Management Admin: Access all pages Public, Private, Admin Add User Click to add the new user to the list Not Applicable Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 8-9 System Configuration Figure 8-3: Example User Account Configuration Page 8.4 Network Ports Use the Network Ports Configuration page (see Figure 8-4) to set and enable the Telnet Port configuration. This page provides the capability to enable/disable various network port interfaces, and change the default port numbers. Port numbers should only be changed when necessary. Port numbers can only be changed to non-default values if the non-default value is greater than 1023 to prevent conflicts with well known ports. Click the “Apply” button ( ) when changes are entered. A save configuration and reset is required for the changes to take effect. See Section 11.3 for information on how to save the configuration to flash memory. 8-10 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 System Configuration System Configuration HTTP Telnet ICMP Table 8-9: HTTP Fields and Ranges Field Description Valid Range a a. Numbers in ranges greater than 999 contain commas for readability. Do not type the commas when typing a number into a field. HTTP Port Enter the HTTP port designation 1,024 – 65,534 enable Select the check box to enable. Not Applicable HTTPS Port Enter the HTTPS port designation 1,024 – 65,534 Inactivity Timeout Enter duration in minutes 1 – 71,582,788 Table 8-10: Telnet Fields and Ranges Field Description Valid Range Telnet Port Enter the telnet port designation 1,024 – 65,534 enable Select the check box to enable. Not Applicable Telnet/SSH Port Enter the telnet/SSH port 1,024 – 65,534 Table 8-11: ICMP Field and Range Field Description Valid Range ICMP Response Messages Select the check box to enable Internet Control Message Protocol response messages. Not Applicable Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 8-11 System Configuration IQ Tools Figure 8-4: Example Network Ports Configuration Page 8.5 Date & Time System Date and Time can be configured to use an optional SNTP Time Server with a valid address for periodic updates (see Figure 8-5), or you specify another source for setting the time. Manual date and time must be entered based on the 24-hour clock. The year must be in the format “YYYY”, for example, 2009. The iCMS Server Option is only valid for systems with the “Auto SYSLOG File Download” option enabled. Table 8-12: IQ Tools Field and Valid Range Field Description Valid Range IQ Media Analyzer Select the check box to enable connection to IQMediaAnalyzer Pro™. Not Applicable 8-12 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 System Configuration System Configuration Click the “Apply” button ( ) when changes are entered. Configuration changes must be saved to Flash using the “Save Config” page for the settings to stay valid after reset or power cycle. See Section 11.3 for information on how to save the configuration to flash memory. NOTE: Date and Time are preserved in a battery-backed real-time clock and will be restored after a power cycle. Current Time Source Table 8-13: Current Field and Range Field Description Valid Range Current Time source Actual time source. May be different than the configured time source, such as if the connection to the SNTP server fails. Read only Table 8-14: Time Source Fields and Ranges Field Description Valid Range Configured Time source Source of date and time information. SNTP Server, Manual/RTC Time, iVMS Server SNTP Server IP Address Layer 3 address of the SNTP server Valid IP address SNTP Update Period Duration between time updates in minutes 1 – 60 Manual/Real-time Clock Configuration Set the month, day, year (YYYY), hours, minutes, and seconds. Time must be in 24-hour format. Not Applicable Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 8-13 System Configuration Adjustments Figure 8-5: Example Date & Time Configuration Page Table 8-15: Adjustments Fields and Ranges Field Description Valid Range Time Zone Universal time zone of the location of the system Not Applicable Auto Adjust Clock for Daylight Savings (DST) Changes Select if the location is subject to DST Not Applicable Daylight Savings Time Change Offset Number of minutes to add to the time during summer 0 – 240 Start of Summer Date and time DST starts Not Applicable End of Summer Date and time DST ends Not Applicable 8-14 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 System Configuration System Configuration Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 9-1 Monitor Configuration 9 Monitor Configuration Use the Monitor Configuration pages to configure global parameters and alarms and remote control. Global parameters are IQMediaAnalyzer-mode specific and affect overall IP flow acquisition. Global alarms parameters affect the unit level alarms. 9.1 Global Alarms Use the Global Alarm Configuration page (see Figure 9-1) to activate and define thresholds of global alarms. Click the “Apply” button ( ) after changes are made. Changes are lost after a reset or power cycle. See Section 11.3 for information on how to save the configuration to flash memory. 9-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Monitor Configuration Monitor Configuration Closed Caption Definitions Figure 9-1: Example Global Alarm Configuration Page 9.2 Global Parameters Use the Global Parameters page (see Figure 9-2) to configure Frame Grabber Configuration settings. Click the “Apply” button ( ) after changes are made. Changes are lost after a reset or power cycle. See Section 11.3 for information on how to save the configuration to flash memory. Table 9-1: Closed Caption Definitions Field and Range Field Description Valid Range Detect Line-21 Closed Caption Enabled/Disables the detection of Line-21 closed caption data Default is ENABLED. Not Applicable Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 9-3 Monitor Configuration Video Format Table 9-2: Video Format Fields and Ranges Field Description Valid Range NTSC The analog television system used in the United States, Canada, J apan, Mexico, the Philippines, South Korea, Taiwan, and some other countries. Not Applicable N 4.43 NTSC 4.43 is a pseudo color system which transmits NTSC encoding (525/29.97) in a color subcarrier of 4.43 MHz instead of 3.58 MHz. The resulting output is only viewable by TVs which support the resulting pseudo-system (usually multi-standard TVs). Not Applicable PAL M The Brazilian PAL-M system uses the same broadcast bandwidth, frame rate, and number of lines as NTSC, but using PAL color encoding Not Applicable PAL N PAL-N (having a different subcarrier frequency for broadcast than PAL). Used only in Argentina, Paraguay, and Uruguay. Not Applicable PAL BGHI PAL BGHI for use in PAL television regions including Europe (except France and Eastern Europe), Hong Kong, Australia, Middle East, and Africa Not Applicable SECAM Sequential Color with Memory – Because SECAM transmits only one color at a time, it is free of the color artifacts present in NTSC and PAL resulting from the combined transmission of both signals. Not Applicable 9-4 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Monitor Configuration Monitor Configuration Video Capture Control Table 9-3: Video Capture Control Fields and Ranges Field Description Valid Range a a. Numbers in ranges greater than 999 contain commas for readability. Do not type the commas when typing a number into a field. Disabled Disable video capture Not Applicable One Per Second One capture per second Not Applicable Two Per Second Two captures per second Not Applicable Four Per Second Four captures per second Not Applicable Eight Per Second Eight captures per second Not Applicable Other (seconds between snapshots) The number of seconds between snapshots (captures). Whereas the one, two, four, and eight options immediately preceeding this option represent the number of captures per second, this allows a much slower capture rate. 10 – 3,600 Buffer Count The number of buffers to save before uploading to the iCMS The default is 900 every 15 minutes. Channel Scan Rate (seconds) The number of seconds between channel scans 10 – 3,600 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 9-5 Monitor Configuration Channel Overlay Option Miscellaneous Options Table 9-4: Channel Overlay Option Fields and Ranges Field Description Valid Range Show Channel Overlay Channel Overlay allows you to set background and foreground colors for the banner at the bottom of the Channel View thumbnail. The banner displays channel status and identification. Select to enable. Not Applicable Show Alarm Status in Overlay Select to display the alarm status LED in the overlay. Not Applicable Background Color RGB24 Format, use 0x000000 for transparent background, 0x000001 for black RGB24 Hexadecimal color codes Foreground Color RGB24 Format RGB24 Hexadecimal color codes Table 9-5: Miscellaneous Fields and Ranges Field Description Valid Range a a. Numbers in ranges greater than 999 contain commas for readability. Do not type the commas when typing a number into a field. Allow non-aliased channel change Select to allow channel change for a non-aliased channel Not Applicable Ignore Alarms Following Channel Change Select to ignore alarms following a channel change. Not Applicable Duration (seconds) If “Ignore Alarms Following Channel Change” is enabled, type in the duration in seconds. 0 – 9,999 9-6 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Monitor Configuration Monitor Configuration Figure 9-2: Example Frame Grabber Configuration Page 9.3 Remote Control Use this page (see Figure 9-3) to configure Remote Control settings. Click the “Apply” button ( ) to apply all changes after any are made. Changes are lost after a reset or power cycle. See Section 11.3 for information on how to save the configuration to flash memory. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 9-7 Monitor Configuration Remote Control STB Selector Table 9-6: Remote Control STB Selector Fields and Ranges Field Description Valid Range Unit # The unit number is a unique number assigned to the Cricket unit. This number is used by the IR input function keys to enable or disable IR keys from being excepted and executed. This unit number defaults to zero, where zero indicates that IR input operations are not being used. 1 – 98 Set-Top Box Type A selection of fixed IR protocols are available which will eliminate the need to learn a particular remote. Also, if you have already completed the auto learn process, you need to select the LEARNED button which will use the learned IR protocol. • None • Motorola - Dctxxxx • Scientific Atlanta - Explorer 42xxHD • OPTICUM - 7xxx • VANTAGE - x200 • Digital Stream - DTX9900 • Sagem - ISD83 • BTVISION - BT Vision European • Motorola - DSRxxx • TECHNIKA - Freeview DVR-T • Motorola - VIP16xx • Pirelli - IP100-AR • HUMAX - RS636 • Amino - 110 • Amino - 124 • Scientific Atlanta - IPN4xx • Cisco - KMM3010-SC-B • Motorola - VIP12xx • ADB -5810 • Philips - DCR9000 • ENTONEx - Entone URC-Plus 9-8 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Monitor Configuration Monitor Configuration • PRIME - Prime 160 STB • Cisco - 21xx 50xx 51xx • HUMAX - RS-591K • DIRECTV - RC64/H21-20 • Scientific Atlanta - Explorer 84xxDVB • BAYTEC - DSB-636xx • Aurora -V-Tune Pro • Reserve1 - Available • Reserve2 - Available • Reserve3 - Available • Reserve4 - Available • Custom File input keys Remote Type The default remote type is the IneoQuest IQRemote, but you can also select a very common Radio Shack remote just in case a remote is needed and IQRemote is not available. • IQRemote • RadioShack1442 • Unused 1 • Unused 2 Remote AC PWR Token This token value is used to identify the remote AC power switch used for STB test scripting. Each remote power switch is pre-programmed with a value from 0 through 11 to uniquely identify the AC switch controlled by this Cricket FrameGrabber. This is used to prevent Infrared crosstalk between switches. Token 0 – 11 Table 9-6: Remote Control STB Selector Fields and Ranges (Continued) Field Description Valid Range Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 9-9 Monitor Configuration Remote Infra Red INPUT Control Mode Remote Control Options Table 9-7: Remote Infra Red INPUT Control Mode Fields and Ranges Field Description Valid Range Interrupt Enable or disable remote control features. When options are altered, the “APPLY” button will pass these changes to the Cricket. Enable/Disable Privacy Accept or Decline remote control features. When options are altered, the “APPLY” button will pass these changes to the Cricket. Accept/Decline Table 9-8: Remote Control Options Fields and Ranges Field Description Valid Range Key Press Abort Timeout This value defaults to 5 seconds. This parameter is used to provide a predefined amount of time before terminating an IR remote input channel change. If a key is not pressed in this predefined time, the key input is assumed to be complete and the IR remote input sequence will start all over. 1 – 5 9-10 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Monitor Configuration Monitor Configuration Channel Change Timing Options Carrier Frequency Fixed set-top box options also contain a fixed carrier frequency, but if learning a new remote, you must experiment to determine what carrier frequency the remote is using to communicate with the set-top box. • None • 30 KHz • 33 KHz • 36 KHz • 36.7 KHz • 38 KHz • 40 KHz • 56 KHz • Automatic Table 9-9: Channel Change Timing Options Fields and Ranges Field Description Valid Range Sequences Some STBs require a specific number of key strokes to change a channel. This value can be between 0 through 3. If set to zero, there is no attempt to maintain a specific channel key stroke length. 0 – 3 Time between Channel Change This value defaults to 3500ms. This parameter is used to provide a delay necessary for the STB to actually change the channel. Default value is 3500ms Key Press Delay This value defaults to 1000ms. This parameter is used to provide a delay in between the IR input key that goes to the IR blaster only. Default value is 1000ms Table 9-8: Remote Control Options Fields and Ranges (Continued) Field Description Valid Range Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 9-11 Monitor Configuration Function Key Options Table 9-10: Function Key Options Field and Range Field Description Valid Range Function key # Definitions Assign an operation to a function key number. • F0 : Terminate any executing macro group sequence • F1 : Execute macro group sequence #1. • F2 : Execute macro group sequence #2. • F3 : Execute macro group sequence #3. • F4 : Execute macro group sequence #4. • F5 : Execute macro group sequence #5. • F6 : Execute macro group sequence #6. • F7 : Execute macro group sequence #7. • F8 : Execute macro group sequence #8. • F9 : Execute macro group sequence #9. • F10 : Press the INFO key • F11 : Press the YELLOW key. • F12 : Press the GREEN key. • F13 ; Press the RED key. • F14 : Press the LAST key. • F15 : Press the BACK key. • F16 : Press the EXIT key. • F17 : Press the MENU key. • F30 : Execute Minerva STB Info (Telus) 9-12 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Monitor Configuration Monitor Configuration Input Specific or Custom Key Files Figure 9-3: Example Remote Control and Keypad Configuration Page Table 9-11: Input Specific or Custom Key Files Field and Range Field Description Valid Range ID Name This field only applies when you have input a driver file. This helps identify what driver file is currently loaded. The “INPUT KEYS” ( ) button will input a pre-defined or custom key sequence file. Not Applicable Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 9-13 Monitor Configuration 9.4 Remote Sequencer Use this page (see Figure 9-4) to configure Remote Sequence settings for the IR emitter. In this page you can create specific remote channel sequences to select Public, Educational, and Governmental (PEG) channels and other applicable sequences that a set-top box (STB) will accept. You can also test the STB and channel change timing. In the “Macro Editor” fields use the drop-down selections to select data values and click the “Apply” button ( ) to apply them. Use the “IRC” ( ) verification button to test the macro on the IR emitter. IRC verification sends a fixed IR sequence of a 1-2-3 digit pattern over and over again. This allows you to move the IR emitter around on the front of the STB to find the best position for it. You will see the 1-2-3 pattern appear on the TV attached to the STB. Select “STOP” and click the “Apply” button to stop the sequence. Once all data has been collected, save the file by pressing the “Save Macro File” ( ) button in the “Macro File Management” area at the bottom of the page. The file will be saved as a tab-delimited Microsoft Excel file. You can load saved macro files by using the “Browse” ( ) button to locate the file on your PC and then click the “Load Macro File” ( ) button. If you have “Reporting” turned on in the “Macro Editor” area and you want to save a report file, click the “Save Report File” ( ) button in the “Macro File Management” area. You can save the report file on your PC. 9-14 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Monitor Configuration Monitor Configuration Figure 9-4: Example Remote Sequence Configuration Page Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 10-1 Aliases & Templates 10 Aliases & Templates Use the Aliases & Templates pages to configure channel aliases and channel templates. 10.1 Channel Alias The Channel Alias provides for user defined settings to identify and name channels for scanning and applying specific alarm thresholds by selecting an appropriate template. The numbers associated with each field name indicate the column number in the alias file download and upload and must be in parentheses for new file download. See Figure 10-1 for an example page. 10-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Aliases & Templates Aliases & Templates Changes are applied with the “Add/Update”button ( ), but must be saved to FLASH for the settings to stay valid after a reset or power cycle. If you need to delete an alias, open that alias and click the “Delete” button ( ). If you need to delete all the aliases, click the “Delete All” button ( ). See Section 11.3 for information on how to save the configuration to flash memory. Characteristics Channel Monitoring Template Table 10-1: Characteristics Fields and Ranges Field Description Valid Range Alias Name User-specified template name. 1 – 32 byte string (See Appendix A for a list of supported characters.) STB Channel The set-top box channel 1 – 999 Device Reference Name User-specified device reference name. 1 – 64 byte string Off-Air Period Select to set the Off-Air Period. This is the time when the program is considered off air and not monitored during “no alarms”. Specify the Off-Air Period start time and end time in 24-hour format. Table 10-2: Channel Monitoring Template Field and Range Field Description Valid Range Channel Template The Channel Template selection. Not Applicable Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 10-3 Aliases & Templates Figure 10-1: Example Frame Grabber Channel Alias Page 10.2 Channel Templates Under the “Video Capture Alarm Template”, maximum allowed values may be set. These are thresholds that, when exceeded, will trigger an alarm. To enable these fields, select the check box next to the field and enter the appropriate threshold. See Figure 10-2 for an example page. Changes are applied with the “Add/Update”button ( ), but must be saved to FLASH for the settings to stay valid after a reset or power cycle. If you need to delete a template, open that template and click the “Delete” button ( ). See Section 11.3 for information on how to save the configuration to flash memory. 10-4 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Aliases & Templates Aliases & Templates Video Capture Alarm Template Black Screen Alarm Table 10-3: Video Capture Alarm Template Fields and Ranges Field Description Valid Range Template List of existing templates Not Applicable Template Name User-specified template name 1 – 32 byte string (See Appendix A for a list of supported characters.) Table 10-4: Black Screen Alarm Fields and Ranges Field Description Valid Range a a. Numbers in ranges greater than 999 contain commas for readability. Do not type the commas when typing a number into a field. Set Period Enable/Disables the black alarm process. Defines the number of consecutive black seconds required to trigger the alarm. 1 – 100 byte string Raw The number set to override the percentage value. After entering the number, click the “Override %” button ( ). 1 – 1.8G Black Frame Definition Defines which level of intensity flags a frame as a black frame. NO intensity or black is 100 percent. The default is 100 percent. 0 – 100 percent Black Second Definition Defines the percentage of black frames (as defined above, “Black Frame Definition”) in a given second required to flag it as a black second. The default is 100 percent. 0 – 100 percent Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 10-5 Aliases & Templates Activity Alarms Table 10-5: Activity Alarms Fields and Ranges Field Description Valid Range a Enable Enable/Disables the still and activity detect alarm process for the image and/or banner regions of the thumbnail. Defines the number of consecutive still seconds required to trigger the alarm. The Still/Activity Image Region is the region of the thumbnail covered by the still image and activity detect alarm process. This region is comprised of the area of the thumbnail NOT covered by the Still Banner Region. The default is 320 x 240 pixels. Not Applicable Still Screen Alarm Alarm on Still Frame (lack of activity in image region) Select to enable an alarm for the region of the thumbnail covered by the still image process. This region is comprised of the area of the thumbnail NOT covered by the still banner region. The default is 320 x 240 pixels. Not Applicable Set Period Enable/Disables the still alarm process for the screen. Defines the number of consecutive still seconds required to trigger the alarm. 1 – 100 byte string Raw The number set to override the percentage value. After entering the number, click the “Override %” button ( ). 1 – 1,000,000 10-6 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Aliases & Templates Aliases & Templates Still Banner Alarm Still Frame Definition Defines which level of relative difference between consecutive video frames flags a frame as a still frame. Zero (0) percent is NO difference (little motion), 100 percent is completely different (much motion). The default is 5 percent. 0 – 100 percent Activity Detect Alarm Set Period Defines the number of consecutive still seconds required to trigger the alarm. 1 – 100 byte string Alarm on Activity Detect (activity in image region) Enable/Disables the activity detection alarm process for the screen. Not Applicable Active Frame Definition (0-100%) Defines which level of relative difference between consecutive video frames flags a frame as a non-still frame, 0 percent is NO activity (little motion), 100 percent is completely different (much motion). The default is 5 percent 0 – 100 percent a. Numbers in ranges greater than 999 contain commas for readability. Do not type the commas when typing a number into a field. Table 10-6: Still Banner Alarm Fields and Ranges Field Description Valid Range Set Period Defines the number of consecutive still seconds required to trigger the alarm. 1 – 100 byte string Table 10-5: Activity Alarms Fields and Ranges (Continued) Field Description Valid Range a Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 10-7 Aliases & Templates Audio Alarms Alarm on Still Banner (lack of activity in banner region) Enable/Disables the still alarm process for the banner regions of the thumbnail. The Still Banner Region is the portion of the thumbnail covered by the still banner alarm process. This region is specified by the Top Left Row, Row Count, Top Left Column, and Column Count parameters. The default parameters are 0, 0, 0, 0 respectively. Not Applicable Alarm on NON-Still Banner (activity in banner region) Enable/Disables the non-still alarm process for the banner regions of the thumbnail. Not Applicable Still Banner Definition (0-100%) Define the percentage of the thumbnail that is covered by the still banner alarm process. 0 – 100 percent Top Left Row The number of pixels in the top left row 0 – 240 Row Count The number of pixels in the row count 0 – 240 Top Left Col The number of pixels in the top left column 0 – 320 Col Count The number of pixels in the column count 0 – 320 Table 10-7: Audio Alarms Fields and Ranges Field Description Valid Range Absolute Audio Alarms Table 10-6: Still Banner Alarm Fields and Ranges (Continued) Field Description Valid Range 10-8 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Aliases & Templates Aliases & Templates Max / Min Amplitude Alarm Set Period (1-100 seconds) Set the absolute audio alarm period in seconds Absolute Audio alarms trigger when the average audio level goes above or below the specified level for the specified set threshold. 1 – 100 byte string Max Amplitude Value (dB) Select to enable and set the maximum audio amplitude value in decibels that will result in an alarm. The Max Amplitude Value, specified in dB units between 0 and -100, defines the high range. The default is -5. 0 through -100 dB Min Amplitude Value (dB) Select to enable and set the minimum audio amplitude value in decibels that will result in an alarm. The Min Amplitude Value, specified in dB units between 0 and -100, defines the low range. The default is -50 0 through -100 dB Relative Audio Alarms Enable Select to enable Relative Audio alarms that trigger when the average audio level goes above or below a reference value by the specified Maximum / Minimum Value for the specified Set Period. Not Applicable Max / Min Change Alarm Set Reference Period (1-30 seconds) The reference value is determined by taking the average audio value over the previous N seconds, where N is the Maximum / Minimum Change Alarm Set Reference Period. The default is 30 seconds. 1 – 30 Table 10-7: Audio Alarms Fields and Ranges (Continued) Field Description Valid Range Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 10-9 Aliases & Templates Channel Outage Alarm Audio Outage Alarm Max / Min Change Alarm Set Period (1-100 seconds) The Maximum / Minimum Value can be specified as a percent of dBFS or by a relative value in dB units. The default Set Period is 10 seconds. The default Maximum / Minimum Values are 15 percent or 5 dB. 1 – 100 Max / Min Change Alarm by +/- The Maximum / Minimum Value can be specified as a percent of decibels relative to full scale (dBFS) percent dBFS (0 through -32dB) Max / Min Change Alarm by +/- The Maximum / Minimum Value can be specified as a relative value in dB units. 0 through -100dB Table 10-8: Channel Outage Alarm Fields and Ranges Field Description Valid Range Channel Outage Alarm Set Period (1-100 seconds) Select to enable and set the number of contiguous seconds that will result in a channel outage alarm. 1 – 100 byte string Table 10-9: Channel Outage Alarm Fields and Ranges Field Description Valid Range Audio Outage Alarm Set Period (1-100 seconds) Select to enable and set the number of contiguous seconds that will result in a audio outage alarm. 1 – 100 byte string Table 10-7: Audio Alarms Fields and Ranges (Continued) Field Description Valid Range 10-10 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Aliases & Templates Aliases & Templates Closed Caption Alarm Table 10-10: Closed Caption Alarm Fields and Ranges Field Description Valid Range Closed Caption Alarm (1-100 seconds) Enable or disable the closed caption activity alarm process. This field defines the number of consecutive seconds, during which no closed caption activity is detected, that are required to trigger the closed caption alarm. 1 – 100 byte string Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 10-11 Aliases & Templates Figure 10-2: Example Video Capture Alarm Template Page 10-12 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Aliases & Templates Aliases & Templates Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 11-1 Configuration Management 11 Configuration Management Use the Configuration Management pages to download new firmware releases into the unit, download and upload configuration files, save the running configuration to flash and reset the unit. 11.1 Download/Upload Configuration Use the Download/Upload Configuration page to transfer configuration settings between the host and the Cricket FrameGrabber. Selections allow the user to download a Configuration file from the host to the system and upload a Configuration File from the monitoring/analysis system to the host. Configuration files include all configuration and alarm settings except for System IP Configuration and Port Configuration settings. Important: You must perform the “Save Config & Reset System” operation on the “Save Configuration” page (see Section 11.3) in order for all the downloaded changes to take effect. 11-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Configuration Management Configuration Management All the Aliases can be uploaded to the host for editing the fields and then downloaded into the system. Refer to Figure 11-1 for a view of the Download/Upload Configuration page. Figure 11-1: Example Download/Upload Configuration Page 11.1.1 Download Configuration: From Host to the Cricket FrameGrabber 11.1.1.1 Send this file: 1. On the “Download/Upload Configuration” page, click the “Browse” button to locate the host file to download. 2. Identify the configuration file, alias text file, or SSL Certificate file on the host that will be downloaded to the Cricket FrameGrabber (See Figure 11-2 for an example.). Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 11-3 Configuration Management Figure 11-2: Locate the File on the Host 3. Click the file name and then click “Open”. The file name will appear in the “Send this file:” field on the Cricket FrameGrabber’s “Download/Upload Configuration” Web page. 4. Click the appropriate button on the Cricket FrameGrabber Web page to initiate the type of operation that you want to perform (i.e., “Download Config & Reset System”, “Download Alias”, or “Download Certificate”). – DOWNLOAD CONFIG & RESET SYSTEM. Transfer a configuration file to the Cricket FrameGrabber. The system will reset. Press F5 to refresh the browser after the reset. – DOWNLOAD ALIAS. Transfer an alias file to the Cricket FrameGrabber. – DOWNLOAD CERTIFICATE. Secure Sockets Layer (SSL) CertificateFileDownloadtothe Cricket FrameGrabber fromthe Host. 11.1.2 Upload Configuration to the Host from the Cricket FrameGrabber 11.1.2.1 Upload System Config File Transfer the system configuration file from the Cricket FrameGrabber to the host. 1. Click the “Upload System Config” button. 2. A “File Download” window similar to the one in Figure 11-3 will appear. 11-4 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Configuration Management Configuration Management Figure 11-3: “ File Download” Window 3. Click the “Save” button. Locate the area on the host where you want to save the configuration file (See Figure 11-4 for an example.). Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 11-5 Configuration Management Figure 11-4: Host Location to Save Config File 4. Click the “Save” button. 5. Depending on your host’s settings, a “Download Complete” window similar to the one in Figure 11-5 will appear. 11-6 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Configuration Management Configuration Management Figure 11-5: “ Download Complete” Window 6. Click the “Close” button. 11.1.2.2 Upload the Aliases Configuration Text File Transfer the aliases configuration file from the Cricket FrameGrabber to the host. 1. Click the “Upload Aliases” button. A “File Download” window similar to the one in Figure 11-6 will open. Figure 11-6: Save the Aliases Configuration File Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 11-7 Configuration Management 2. Click the “Save” button. 3. A “Save As” window will open similar to the one in Figure 11-7. Locate the area on the host where you want to save the Aliases Configuration file. Figure 11-7: Locate the Area to Save the AliasConfig File 4. Click the “Save” button. 5. Depending on your host’s settings, a “Download Complete” window similar to the one in Figure 11-8 will appear. 11-8 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Configuration Management Configuration Management Figure 11-8: “ Download Complete” Window 6. Click the “Close” button. 11.1.2.3 Upload Syslog File Transfer the Syslog file from the Cricket FrameGrabber to the host. 1. On the “Download/Upload Configuration” page, click the “Upload Syslog File”. 2. A “File Download” window similar to the one in Figure 11-9 will open. Figure 11-9: Save the Syslog File Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 11-9 Configuration Management 3. Click the “Save” button and a “Save As” window will open similar to Figure 11-10. Figure 11-10: “ Save As” Window 4. Locate the area on the host where you want to save the Syslog file and click the “Save” key. 5. Depending on your host’s settings, a “Download Complete” window similar to the one in Figure 11-11 will appear. 11-10 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Configuration Management Configuration Management Figure 11-11: “ Download Complete” Window 6. Click the “Close” button. 11.1.2.4 Upload and Clear Syslog Transfer the Syslog file from the Cricket FrameGrabber to the host and then erase the entries in the Syslog on the Cricket FrameGrabber. 1. On the “Download/Upload Configuration” page, click the “Upload and Clear Syslog” button. A window similar to Figure 11-12 will open. Figure 11-12: “ File Download” Window Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 11-11 Configuration Management 2. Click the “Save” button and a “Save As” window similar to the one in Figure 11-13 will open. Figure 11-13: “ Save As” Window 3. Locate the area on the host where you want to save the file and click the “Save” button. 4. Depending on your host’s settings, a “Download Complete” window similar to the one in Figure 11-14 will appear. 11-12 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Configuration Management Configuration Management Figure 11-14: “ Download Complete” Window 5. Click the “Close” button. 11.1.2.5 Upload Flow Statistics Transfer the Flow History file from the Cricket FrameGrabber to the HOST. 1. On the “Download/Upload Configuration” page, click the “Upload Flow Statistics” button, and a “File Download” window similar to the one in Figure 11-15 will appear. Figure 11-15: “ File Download” Window Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 11-13 Configuration Management 2. Click the “Save” and a “Save As” window similar to Figure 11-16 will open. Figure 11-16: “ Save As” Window 3. Locate the area on the host where you want to save the Flow History file. 4. Click the “Save” button. 5. Depending on your host’s settings, a “Download Complete” window similar to the one in Figure 11-17 will appear. 11-14 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Configuration Management Configuration Management Figure 11-17: “ Download Complete” Window 6. Click the “Close” button. 11.2 Download Firmware Use the “Download Firmware” page to update the firmware on the Cricket FrameGrabber. Selections allow you to download Firmware file (*.IQZ) from the host to the Monitoring/Analysis system. The Monitoring, Capture and Stimulus functionalities will be disabled after software download is initiated. You must Save the downloaded Firmware to activate the software. Refer to Figure 11-18 for a view of the “Firmware Download” page. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 11-15 Configuration Management Figure 11-18: “ Firmware Download” Page 11.2.0.1 Download Firmware 1. Click the “Browse” button to locate the host file to download and a window similar to Figure 11-19 will open. 11-16 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Configuration Management Configuration Management Figure 11-19: Locate the Firmware File to Download 2. Click the file name and then click “Open”. The file name will appear in the “Send this file:” field on the Cricket FrameGrabber’s “Download/Upload Configuration” Web page. 3. Click the “Download Firmware” button. NOTE: The firmware download will Abort if the" Download Firmware" button is pressed again after the download is initiated. Please wait for two minutes or until the "System Update" page appears to indicate the status of the Firmware download. 4. The “Firmware Update” page will appear and download the new firmware. Wait until the “Download Status” on the page indicates that it is complete and validated. The IQZ Version of the downloaded Firmware is displayed in the Status column. See Figure 11-20 for an example page. NOTE: During the update, Stream Monitoring, Packet Capture, and Packet Stimulus functionality are disabled. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 11-17 Configuration Management Figure 11-20: “ Firmware Update” Page 5. Press the “Update Firmware” button ( ) to Save the downloaded Firmware to Flash and activate the new software. The system will automatically Reset after extracting all the files to the FLASH Memory (See Figure 11-21). You may download another version of an IQZ before saving the current image to FLASH Memory. NOTE: The “Abort Update” selection allows you to ignore the downloaded software and reset the system with old Firmware. 11-18 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Configuration Management Configuration Management Figure 11-21: “ Firmware Update” Page Displays Update Progress 6. Press the “F5” key on your keyboard thirty seconds after the firmwave is saved and the window stops refreshing. 11.3 Saving the Configuration After changing any parameters in the Cricket, a “Save Configuration” must be performed so that the current operating mode and configuration is saved into FLASH memory. This will allow the Cricket FrameGrabber to automatically start monitoring in the same fashion prior to a power shutdown. See Figure 11-22 for an example of the “Save Configuration” Web page. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 11-19 Configuration Management Figure 11-22: Save Configuration Menu NOTE: Any operation that requires a system reset will also cause the HTTP connection to be broken. You can press the browser's reset button to regain the connection once the probe has come out of reset (usually about 30 seconds). To perform any of the “Save Configuration” options listed, select the option in the list and click the “Apply” button. 11.3.1 Save Configuration A “Save Configuration” will save all configuration changes to the probe's long term storage. If this is not performed, then your changes will be lost with the next system reset. 11.3.2 Save Configuration and Reset System A “Save Configuration and Reset System” will save all configuration changes to the probe's long term storage and reset the system. 11.3.3 Reset System A “Reset System” will reset the system. 11-20 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Configuration Management Configuration Management 11.3.4 Switch to Maintenance Mode Performing a “Switch to Maintenance Mode” reboots the probe into a “safe” mode. Normally you would only do this if directed to by IneoQuest support personnel. 11.3.5 Reset to Factory Defaults Performing a “Reset to Factory Defaults” will erase all of the configuration data stored in the probe's long-term storage. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 12-1 Diagnostic Information 12 Diagnostic Information Use the Diagnostic Information pages to view hardware information, such as serial numbers, and error logs. 12.1 Manufacturing Information Use the Manufacturing Info page to see the firmware version, manufacturing date, and system and board serial numbers. A list of the files in flash memory is also displayed. This data can be uploaded to the host by pressing the “Upload Data To Host” button. Refer to Figure 12-1 for an example of this page, Figure 12-1: Manufacturing Information Page 12-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Diagnostic Information Diagnostic Information 12.2 Learn Remote This page is for use by IneoQuest support personnel to configure the Cricket FrameGrabber to work with a remote control device. See Figure 12-2 for an example of the Learn Remote Page. Figure 12-2: Example” Learn Remote” Page 12.3 RMON Statistics Remote Monitoring (RMON) is an Internet Engineering Task Force (IETF) standard monitoring specification that enables various network monitors and console systems to exchange network-monitoring data. The RMON specification is an extension of the Simple Network Management Protocol (SNMP) Management Information Base (MIB). Within an RMON network, monitoring data is defined by a set of statistics and functions exchanged between various monitors and console systems. The resultant data is used to monitor network utilization for network planning and performance-tuning, as well as assisting in network fault diagnosis. Use the RMON Stats page to view RMON statistics. Clicking “RMON Stats” displays a page similar to that in Figure 12-3. Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 12-3 Diagnostic Information Figure 12-3: Example RMON Statistics Page Use the refresh slider to change the update rate. Full left is off. Full right is roughly once a second. Click the handle of the refresh slider to get an immediate update. Use the “Reset Counters” button ( ) to clear the values. 12-4 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Diagnostic Information Diagnostic Information Cricket FrameGrabber User’s Guide — HUG-CTFGXX-002 A-1 Supported and Unsupported ASCII Characters Appendix A Supported and Unsupported ASCII Characters At the time of the publication of this document, there are a small number of ASCII characters that are not supported in program and flow alias, template, and probe names. These unsupported characters are known and provided in this appendix along with a list of supported characters for your reference. For more information or to report any problems, contact IneoQuest Technical Support (See Section 1 for contact information). A.1 Unsupported Characters The ASCII characters in TableA-1 are not supported and should not be used. A.2 Supported Characters The ASCII characters that appear in TableA-2 are supported and can be used. Table A-1: Unsupported ASCII Characters Char Description Char Description Char Description ` Opening single quote - Hyphen, dash, minus , Comma ´ Closing single quote & Ampersand + Plus “ Opening double quote < Less than sign / Slant (forward slash) ” Closing double quote = Equals sign \ Backslash A-2 Cricket FrameGrabber User’s Guide — HUG-CTFGXX-002 Supported and Unsupported ASCII Characters Supported and Unsupported ASCII Characters Table A-2: Supported ASCII Characters Char Description Char Description Char Description (sp) Space @ At-sign a Lowercase a ! Exclamation mark A Uppercase A b Lowercase b # Cross hatch (number sign) B Uppercase B c Lowercase c $ Dollar sign C Uppercase C d Lowercase d % Percent sign D Uppercase D e Lowercase e ( Opening parentheses E Uppercase E f Lowercase f ) Closing parentheses F Uppercase F g Lowercase g * Asterisk G Uppercase G h Lowercase h . Period H Uppercase H i Lowercase i 0 Zero I Uppercase I j Lowercase j 1 One J Uppercase J k Lowercase k 2 Two K Uppercase K l Lowercase l 3 Three L Uppercase L m Lowercase m 4 Four M Uppercase M n Lowercase n 5 Five N Uppercase N o Lowercase o 6 Six O Uppercase O p Lowercase p 7 Seven P Uppercase P q Lowercase q 8 Eight Q Uppercase Q r Lowercase r 9 Nine R Uppercase R s Lowercase s : Colon S Uppercase S t Lowercase t ; Semicolon T Uppercase T u Lowercase u > Greater than sign U Uppercase U v Lowercase v ? Question mark V Uppercase V w Lowercase w [ Opening Sqr. bracket W Uppercase W x Lowercase x ] Closing Sqr. bracket X Uppercase X y Lowercase y { Opening curly brace Y Uppercase Y z Lowercase z } Closing curly brace Z Uppercase Z ~ Tilde (approximate) | Vertical line ^ Caret (Circumflex) Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002 Index-1 Index A Alarm Status LED Icons 7-8 B Black cell 7-8 C Channel Monitoring Template 10-2 Channel Overlay Option 9-5 Characteristics, Channel Alias 10-2 Closed Caption Definitions 9-2 Configure system-wide parameters 8-4 Configure the remote control 9-6 D Date and Time Adjustments 8-13 Defined Users 8-8 F Firmware version 6-4 G Global Parameters, Description 6-7 Green cell 7-8 H HTTP 8-10 I ICMP 8-10 iCMS Configuration, Description 6-5 Image Information 7-2 Inactivity Timeout 8-10 IQ Tools 8-11 M Management Port 8-3 N New Account 8-8 O Orange cell 7-9 P password 6-1 Port Configuration, Description 6-6 R Red cell 7-9 Remote Control Options 9-9 Remote Control STB Selector 9-7 Remote Infra Red INPUT Control Mode 9-9 S SNMP Configuration 8-6 SNMP Configuration, Description 6-5 SYSLOG Configuration, Description 6-6 System Identification 8-4 System Location 8-5 System Memo 8-5 System Status, Description 6-4 System Uptime 6-4 T Telnet 8-10 Time Source 8-12 U USB Driver 5-1 username 6-1 V Video Capture Alarm Template 10-4 Video Capture Control 9-4 Video Format 9-3 Video Grade 7-3 W White LEDs 7-9 Index-2 Cricket FrameGrabber User’s Guide – HUG-CTFGXX-002