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Technical PaperFujitsu ETERNUS CS200c installation and configuration guide Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Installation and configuration best practice for Fujitsu ETERNUS CS200c. Powered by CommVault Simpana. Content 1 2 3 4 5 Page 1 of 56 Introduction 1.1 Overview 1.2 Target group for the document 1.3 Product history 1.4 Document history Professional service actions CS200c configuration steps at customer site 3.1 iRMC 3.2 Windows setup 3.3 Simpana setup as CommServe with media agent 3.4 Simpana setup as media agent only 3.5 Check Windows configuration and handle missing parts 3.6 Simpana configuration 3.7 Additional Windows software 3.8 ETERNUS JX40 configuration for ETERNUS CS200c-SC 3.9 Online disk capacity expansion CS200c disaster recovery image 4.1 Create a disaster recovery image 4.2 Recover the CS200c from the disaster recovery image Additional documents 2 2 2 2 2 3 4 4 4 7 11 14 14 33 33 35 38 39 48 56 http://www.fujitsu.com/fts/eternus Technical Paper 1 1.1 Fujitsu ETERNUS CS200c installation and configuration guide Introduction Overview Massive data growth motivates IT organizations to invest more in data availability and data protection. The ETERNUS CS200c PBBA (Purpose-Built Backup Appliance), based on Fujitsu hardware and CommVault Simpana data protection software, has been developed in order to make such investment as simple as possible over the complete process - from sales up to daily operating.Based on the approach “Simplicity is the key”, the main focus of the ETERNUS CS200c functionality is on:  Make selling and sizing easy by thinking in “building blocks”  Reduce deployment effort, such as time, skills and customer involvement  Simplify integration within customer’s environment; make it tight  Seamless incorporation of server, storage, operating system and the data protection software  Easy to configure, deploy and administrate  Easy to scale and maintain As an appliance, the ETERNUS CS200c is based on a PRIMERGY server, delivered to the customer with ready-to-run installed Windows operating system and CommVault Simpana data protection software. To protect customer’s data, 2 TB disk based backend storage is included in the smallest configuration. Backend storage capacity can be increased in well-defined steps up to a maximum configuration with 96 TB. One of the ETERNUS LT series tape libraries can be added as an option. The default software configuration covers the roles of Simpana CommServe manager with media agent and single node deduplication engine in one box. Further ETERNUS CS200c appliances as additional media agent with integrated backend storage can be added to expand capacity or performance for the complete CommCell. From the licensing viewpoint, all the required licenses for the Windows operating system and the Simpana data protection software are also included. ETERNUS CS200c uses a new Simpana capacity-based backend storage licensing model. The customer thus no longer has to count and monitor front-end terabytes. The Simpana license for the ordered backend capacity is always included. Depending on the functionality, a foundation or an advanced license version is available which covers client data agents for the main operating systems, application integration for the common databases and application, snapshot protection and virtualization support. 1.2 Target group for the document This document describes the steps required for a successful setup of the ETERNUS CS200c backup appliance on the customer premises. It provides technical information regarding prerequisites, installation and configuration. The document is mainly designed for technical post-sales people who have to carry out the installation. A good understanding of CommVault Simpana software and the Windows operating system combined with basic knowledge about PRIMERGY server systems is assumed. The document is a Fujitsu internal paper which must not be disclosed outside the company. 1.3 Product history December 2014 1.4 ETERNUS CS200c S1 First release 26.1.2015 Initial release Document history Version 1.0 Page 2 of 56 http://www.fujitsu.com/fts/eternus http://www.fujitsu.com/fts/ETERNUS Technical Paper 2 Fujitsu ETERNUS CS200c installation and configuration guide Professional service actions The ETERNUS CS200c was sold to the customer as a ready-to-run data protection appliance. With the first series now available, the ETERNUS CS200c is delivered with pre-deployed hardware. The system is fully equipped with the required host bus adapters, disks, etc. at the right slot. The software, Windows 2012 R2 operating system and Simpana v10 are also preinstalled. The main tasks for the professional service colleagues on the customer premises is the configuration of the Windows operating system, followed by the basic Simpana setup with client rollout and their configuration. Service details The main tasks are:  Mount the ETERNUS CS200c in the rack o PRIMERGY system o Optional ETERNUS JX40 and ETERNUS LT o Add all the cabling for power, LAN and SAN o Configure iRMC for remote system access o Carry out the basic Windows configuration (network, AD integration, Simpana administrator account, …)  Simpana configuration o Install the “CommServe with Media Agent” or “Media Agent only” role o Make the basic CommServe configuration (licensing, disk libraries, policies, …) o Run a test backup of the local server (ETERNUS CS200c) o Roll out the clients and configure them o Run a test backup for each client The work, described in this paper, is part of the general tasks defined in the “CS200c PS Deployment Service datasheet”. Page 3 of 56 http://www.fujitsu.com/fts/eternus http://www.fujitsu.com/fts/ETERNUS Technical Paper 3 3.1 Fujitsu ETERNUS CS200c installation and configuration guide CS200c configuration steps at customer site iRMC Best practice for remote access to the CS200c is to use the iRMC (integrated remote management controller). After power on, the first step is to carry out the iRMC network configuration. To do this, connect keyboard, mouse and monitor to the CS200c and power on the system. The iRMC network configuration is available in the system BIOS (press F2 to enter the setup). Alternatively, without keyboard mouse and monitor, the iRMC must be placed in a LAN with DHCP and dynamic DNS enabled. These prerequisites enable a connection with the name <IRMCxxxxxxxx> where xxxxxxxx represents the last three bytes of the MAC address of the iRMC. The MAC address of the iRMC can be taken from the sticker on the top right corner of the CS200c housing or from the green label on the front of the CS200c. After the configuration, use Internet Explorer or another web browser to connect to the iRMC with http://<IP-Address>. Default login is user “admin” with password “admin”. Click on “console redirection (JWS)” for the console access. To power on the system go to the “Power Management” menu. 3.2 Windows setup Please power on the system for the first time. Windows only carries out internal tasks and initiates a reboot after some minutes. Windows then asks for the system language and keyboard layout. As language, English or German is available. Page 4 of 56 http://www.fujitsu.com/fts/eternus http://www.fujitsu.com/fts/ETERNUS Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide The license agreement has to be accepted and the local administrator password must be entered. Default is “CS200c”. After clicking on finish, the system enters the normal operating mode and the administrator can login to continue the configuration. After login, an empty cmd window is seen. This is from the diskpart script. Then the first question for automatic device connection via network appears. Should be answered with “no” or with “yes” if customer agrees. The two applications are now started automatically, the server manager and the Simpana appliance setup. Do not close the Simpana appliance setup window because you need it later on. Page 5 of 56 http://www.fujitsu.com/fts/eternus http://www.fujitsu.com/fts/ETERNUS The sizes of the volumes are different. a log file (partition_extend.fujitsu.fujitsu.com/fts/ETERNUS .log) from the automatic partition extension is available at “C:\ApplianceInstall\Fujitsu”. It should look like this with only one partition per volume. All partitions must fill the complete volume size. Select “Disk Management” in the left panel and check the disk layout.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Click on the Server Manager window and start the Computer Management from the tools menu.com/fts/eternus http://www. If you have other results. Disk 3 must have GUID partition table (GPT). depending on the CS200c model. Page 6 of 56 http://www. Please check the “Disk 3” properties. Manual intervention is needed to create the correct partition sizes. You can now close Computer Management. Before you close Server Management. The volume is using only a mount point in C:\DiskLibrary\Lib01.fujitsu.exe) is automatically started with each system reboot until it has finished successfully. Continue with the Simpana appliance setup.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Disk 3 (Lib01) must not have a drive letter. please correct manually. Page 7 of 56 http://www. 3. Depending on the problem it could be necessary to delete the directory Lib01 in C:\DiskLibrary and create a new one with the same name before mounting is possible.com/fts/eternus http://www.3 Simpana setup as CommServe with media agent The Simpana appliance setup (C:\ApplianceInstall\Sapphire\SapphireApplication. Click on “Agree” to accept the license agreement and to continue. Run it now to configure Windows and install Simpana as “CommServe with MediaAgent” or “MediaAgent only”.fujitsu. If you have other results. It will also cover the next steps of the Windows configuration. go to “Manage” and “Server Manager Properties” and set the checkmark at “Do not start Server Manager automatically at logon”. The appliance setup logo is shown.com/fts/ETERNUS . Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide The available network interfaces (with an active link) are shown and a minimum of one must be selected (otherwise the “Next” button is not available).g. Please use the customer specific settings. no link) the setup cannot continue. The minimum is the management network.com/fts/ETERNUS .fujitsu.fujitsu. Page 8 of 56 http://www. In a system without active LAN connection (e. For the Simpana backup environment it is best practice to use fixed IP addresses and no DHCP.com/fts/eternus http://www. The configuration here is only an example. when running as “MediaAgent only”.fujitsu.fujitsu. Type in the required information such as host name and domain name as well as the domain user credentials with the ability to add a new computer to the domain.com/fts/eternus http://www. First CS200c of a CommCell normally has the role “CommServe with MediaAgent”. The next dialog is the selection of the Simpana role which the CS200c should fulfil.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide After clicking on “Next”.com/fts/ETERNUS . the CS200c can join a Windows domain. the corresponding CommServe system has to be named and must be reachable. On the other hand. the Simpana appliance setup continues automatically. Page 9 of 56 http://www. the email notification settings can be added. Changing this information later on after the Simpana setup has been completed requires a manual intervention by a service technician. When the restart has been completed. Important: Be sure to have the right system name and domain membership. In this case. A restart is required after clicking on “Next”. fujitsu. Disk target configuration tool. the installation starts with the following steps:  Installation of the requirements  All required files are copied  The local configuration phase is carried out including “Installation of Tomcat services”  The intermediate configuration phase starts  It is followed by the remote configuration phase  The start-up phase starts  Some tools are started.com/fts/eternus http://www.com/fts/ETERNUS .fujitsu. The complete installation for CommServe with MediaAgent is less than one hour without user intervention. administration console and process manager were added to the all apps start menu. A shortcut to the Simpana administration console was added to the desktop. After clicking on “Configure”. The configuration for a CommServe with MediaAgent can be started. followed by filling up the Unix software cache This last screen shows that the installation has been successful. Page 10 of 56 http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide No more information is needed. such as IP addressing.4 Simpana setup as media agent only Running a media agent only configuration is the CS200c appliance operating mode. domain membership etc. This does not include the Simpana firewall configuration in the event of external firewalls. Unfortunately. It is ok that the CommVault VSS provider service is stopped in this phase. when an existing CommCell has to be expanded by a CS200c for performance or capacity expansion. the Simpana appliance setup continues automatically.fujitsu. Because it is not used for the CS200c. 3. pin Simpana Administrative Console and Process Manager to the start menu. The first installation steps as described before for the CS200c with CommServe and media agent are the same here in this case. remove the Disk Target Configuration tool from the all apps start menu (right click. this is not done automatically by the setup but can be easily done by running the script “C:\Program Files\CommVault\Simpana\Base\AddFWExclusions.fujitsu. Please check the installed modules in Control Panel | Programs and Features.bat”. Page 11 of 56 http://www. Open the local Windows firewall ports for the client communication with the CommServe.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide For better access. The following Simpana modules must be available. Type in the required information. delete shortcut). host name. After the restart.com/fts/eternus http://www. This needs to be discussed and configured depending on the customer environment. The Simpana services are started with the operating system.com/fts/ETERNUS . Verify via the Process Manager that the Simpana services are now running and that the auto start services checkbox is marked. open file location. After clicking on “Configure”.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide The next screen shows the selection of the Simpana role for the CS200c. No more information is needed. If the connection to the CommServe is not possible. The configuration for a CS200c as MediaAgent Only can be started. After a successful connection test the configuration can be started. In case of “MediaAgent only”.com/fts/ETERNUS .com/fts/eternus http://www.fujitsu. the main reason will be a missing firewall configuration on the CommServe or problems in the DNS name resolution.fujitsu. the installation runs with the following steps:  All the required files are copied  The local configuration phase is done  It is followed by the start-up phase Page 12 of 56 http://www. the corresponding CommServe system name has to be entered and the CommServe must be reachable. fujitsu. Unfortunately. administration console and process manager were added to the all apps start menu. pin Simpana administrative console and process manager to the start menu. Verify via the Process Manager that the Simpana services are now running and that the auto start services checkbox is marked. remove the disk target configuration tool from the all apps start menu (right click.bat”. open file location. A shortcut to the Simpana administration console was added to the desktop. This needs to be discussed and configured depending on the customer environment. The Simpana services are started with the operating system. Disk target configuration tool. For better access. delete shortcut). Because it is not used for the CS200c. This does not include the Simpana firewall configuration in the event of external firewalls. Page 13 of 56 http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide The last screen shows that the installation has been completed.com/fts/ETERNUS . The complete installation is finished in less than 10 minutes without any user intervention.fujitsu. Open the local Windows firewall ports for the client communication with the CommServe.com/fts/eternus http://www. this is not done automatically by the setup but can be easily done by running the script “C:\Program Files\CommVault\Simpana\Base\AddFWExclusions. In an active directory environment.fujitsu. In case of systems without internet access. If a server has no marker or the wrong marker (this can be a server from another vendor or a PRIMERGY which was ordered without Windows. All further Simpana activities should be done with this account. If nothing else is requested.  Device Manager: Verify that no driver is missing and all is correct as needed. “SimpanaAdmins”.6 Simpana configuration Simpana administrator account It is best practice not to use the CS200c local Windows administrator account for backup administration tasks. Regarding Windows licensing. Windows authentication is not configured.  Adapt folder and taskbar options. Page 14 of 56 http://www.com/fts/ETERNUS . such as  Turn on Windows SmartScreen. create one (or more.fujitsu. the Fujitsu OEM Windows version is used and thus no license key is needed and the system is activated. 3.com). Add all Simpana administrators to a dedicated global group. disable automatic updates.com). set to “check for updates but let me choose whether to download and install them”.  Internet Options: Configure Internet Explorer network access and home page (www. Add the Simpana backup administrator accounts or group into the CS200c local administrators group to have full access to the system.  Configure Internet Explorer network access and home page (www. Windows is automatically licensed and activated with first use when the Fujitsu OEM Windows version detects the correct marker in the BIOS. Windows will be preinstalled in the factory with a valid license. if needed) dedicated user accounts for all Simpana administration activities. later used for the Simpana single sign on feature.  Windows Updates: Configure them for the customer needs. This can be a local account in workgroup environments. Include recommended and other updates. Check for updates and install them.com/fts/eternus http://www.fujitsu. the Simpana backup administrator uses a standard domain user account.  Pin often used programs like the Simpana Administrative Console to your start screen.g. A special marker (license key) is written to the CS200c system BIOS. If not yet done.  Action Center: Turn on Windows SmartScreen.  Network and Sharing Center: Configure the backup network access.  System: Verify computer name and domain settings. only login with user “sa” and password “1StrongPassword!” is possible.Technical Paper 3. or a PRIMERGY which was ordered with another Windows version) the system is not licensed because the marker does not match. When checking the SQL server installation with the SQL server management studio. e.fujitsu.5 Fujitsu ETERNUS CS200c installation and configuration guide Check Windows configuration and handle missing parts Open the Windows control panel. Login with the Simpana administrator account and adapt Windows to your personal preferences.  Folder Options: Adapt folder and taskbar options to your needs. The correct Windows key must be manually applied. This includes tasks. Simpana now runs for 30 days in the evaluation mode.com/fts/ETERNUS . Click on “Simpana Administrative Console” in the Windows start menu. Login is automatic without user/password request.fujitsu. Page 15 of 56 http://www.fujitsu. The first screen is the license expiration warning.com/fts/eternus http://www. The “Getting started screen” appears first. The customer-specific Simpana license must be applied for during this timeframe.  The CS200c is configured as media agent but without disk library and DeDup engine.  The VSA is installed and visible in the client section.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide CommCell management GUI You are now ready to start the CommCell management GUI for the first time. Checking the environment shows that…  The CS200c is configured as its own client. fujitsu. Page 16 of 56 http://www. To use the feature.com/fts/ETERNUS .Technical Paper   Fujitsu ETERNUS CS200c installation and configuration guide No policies are configured.com/fts/eternus http://www. a global AD group (e. the credentials must be entered each time the CommCell GUI is started. especially all storage policies.g. Single sign on The single sign on (SSO) feature enables users to automatically log on to the CommServe using their user account credentials from the Windows Active Directory (AD). “SimpanaAdmins”) is mapped to a Simpana group (e. The installation is basically like a normal Simpana installation on a Fujitsu PRIMERGY system. They can be individually changed as needed. All the missing configuration tasks are the same as usual and must be adapted to the customer’s needs. When doing so. Disaster recovery is configured to the local drive (C:\DR).g. “master”) so that each member of the “SimpanaAdmins” is automatically given the Simpana rights of the “master” group.fujitsu. CommCell GUI login The automatic user login can be changed if needed in the “CommCell | Security | CommCell Users” dialog by a right-click on the admin user name and by setting a password in the user properties dialog. Page 17 of 56 http://www.com/fts/ETERNUS . go to the “CommCell | Security | Name Servers” dialog via a right-click on “Name Servers” and add a new AD domain. Type in the credentials to access the domain controller and mark “enable SSO”.fujitsu. Right-click on “External Groups” of the previously created name server entry and click on “Add New Group”.fujitsu. The next step is to define the mapping between an AD user group and a CommCell user group.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide For configuration.com/fts/eternus http://www. com/fts/eternus http://www. Open the Simpana control panel and select “License Administration”.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Click on “Browse” to see the available AD groups and select “SimpanaAdmins”. Associate it to the “master” CommCell group. Members of other Windows groups are asked for the traditional Simpana login dialog. If the newly created AD group “SimpanaAdmins” is not yet visible in the browser window. log out from CommCell and try again.fujitsu. This must occur before the evaluation period is over. Page 18 of 56 http://www.fujitsu. SSO is now enabled. Apply license file The regular license file must be applied for to run Simpana for the normal operating phase. All members of the “SimpanaAdmins” are automatically logged into the CS200c CommCell and assigned the rights of the “master” group.com/fts/ETERNUS . com/fts/eternus http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Select the “Update License” tab and type in the path to the license file.com/fts/ETERNUS . This screenshot shows a customer specific license for  CS200c-M12 with 12 TB backend storage  Advanced licensing  4x tape drive support (not shown)  Snapshot and replication for 10 TB Page 19 of 56 http://www.fujitsu.fujitsu. The “License Details” tab can be used to check the actual implemented licenses. Click on “Apply”. It must be done in the user’s properties at the domain controller.fujitsu. check the assigned email addresses of the Simpana users.com/fts/eternus http://www. Page 20 of 56 http://www. To verify email notification. Automatic software updates Automatic software updates are enabled from the default setup. open the properties dialog and add the email address.fujitsu. only the quarterly released Simpana service pack has to be installed manually. In the following dialog.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Email notification First. Right-click on the CommServe and select “View | Schedules”. Depending on the security settings of the email server. it may be necessary to add a validated sender’s address or configure authentication before it is possible to send mails. The email address for an AD user cannot be set here. open the Simpana control panel and select “Email & Web Server Configuration”. Click on “Test Mail” to verify the functionality. add the necessary server and sender information. Go to “CommCell | Security | CommCell Users”. right click on “admin”. for the CS200c appliance. However.com/fts/ETERNUS . That means that the automatic software updates have to be disabled. …) required to reinstall the Simpana manager after a disaster. Disaster recovery (DR) backup and settings DR backup protects the Simpana metadata (database. right-click on the job entry and select “Disable”. By default.fujitsu. First of all.com/fts/ETERNUS .Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Look for the entries named “Download Updates” and “Install Updates”. registry. For better availability. the DR backup location must be outside the CS200c because the information stored there is needed for a recovery of the CS200c. all types supported by Simpana are possible. configure a disk library for the CS200c internal DR backup. Go to “CommCell | Storage Resources | Libraries” right click and select “Add | Disk Library”.fujitsu. This example uses a simple file share. Type in the library information and click on “ok”.com/fts/eternus http://www. Page 21 of 56 http://www. As disk library. information is backed up daily to the installation drive. start time) of the DR backup job can be changed in the general scheduler settings. Details of the DR backup retention period can be adapted for personal requirements in the “Primary Copy Type” properties dialog.com/fts/ETERNUS .g. right-click on “Primary” and select “All Tasks | Change Data Path”.com/fts/eternus http://www.fujitsu. Job parameters (e. Because it is a simple disk library. Default start time is daily at 10:00 o’clock.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Library configuration is completed and looks like this. only the library has to be selected in the “Change Data Path” dialog.fujitsu. Page 22 of 56 http://www. The second step is that a DR policy is needed. The correct configured DR policy looks like this. The entry is available but without a link to the newly created DR library. To add the DR library information. share configuration in the DR backup settings is sufficient and the configuration of a DR disk library can be skipped. Check the DR backup job by starting it manually from the CommCell and make sure at all three locations that the backup data are populated as expected. The default location is “C:\Program Files\CommVault\Simpana\IndexCache” and can be set in the Media Agent properties catalog tab. start time) can be changed via a right-click on the CommServe and select “View | Schedules”. the DR information is backed up as described in the DR policy. The job is also clearing outdated IntelliSnap snapshots or clones.g. If using only a file share for the DR information. Software cache The software cache is controlled by the CommServe. They are available in “Control Panel | DR Backup Settings”. the following is done:  DR backup information is copied first to “C:\Program Files\CommVault\Simpana\CommserveDR”.  At last. Job parameters (e. If there are problems. Data aging Outdated or deleted backup sets are removed from the backup device by a data aging job.fujitsu. For the CS200c. In this example.fujitsu.  The last five copies are stored in the “Back up Metadata to this folder” entry. The default location is “C:\Program Files\CommVault\Simpana\SoftwareCache” and can be set in “Control Panel | Add/Remove Software”. Page 23 of 56 http://www. Apply user credentials for the share in the DR backup settings dialog again. the main reason can be missing access rights to the share. the location does not need to be changed because the space for the software cache is considered in the C: drive size calculation.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide The last step is to configure the DR backup settings. Default running time is daily at 12:00 o’clock. Index cache The index cache is controlled by each media agent.com/fts/ETERNUS . The job is automatically created during installation. For the CS200c the location does not need to be changed because the space for the index cache is considered in the C: drive size calculation. When the DR backup job runs.com/fts/eternus http://www. The default is the folder from the DR disk library but it can be changed to a different location if needed. the target is the same network share but written in tape format and stored for 60 days / 60 cycles as defined in the policy’s retention settings. Available reports include the Activity Report. CommCell Growth Report. The data collection scripts run daily to collect information and store the results on each CommCell computer. The job output is sent by email to the administrator’s email address.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Look for the Data Aging job. After you activate data collection. this feature can be disabled via the control panel. right-click and select “Edit” to modify parameters. Default running time is daily at 08:00 o’clock. DeDup overview Deduplication provides an efficient method of storing data that identifies and eliminates duplicate data blocks during backups. Click on the “Cloud Metrics Reporting” icon and uncheck “CommCell Diagnostic and Usage”. Reports on our Cloud Services Web site can be viewed on a Web browser from anywhere in the world. Our Cloud Metrics Reporting Server processes the collected data. collect basic management information. All data types from Windows.g. the media information report and the job summary report. create a login account for our Cloud Services site and activate data collection for reports on each CommCell Computer. Results are automatically uploaded to our Cloud Metrics Reporting Server once every seven days.fujitsu. Job parameters (e. gauge the storage capacity for backups. The jobs are automatically created during installation. Stop cloud metrics reporting Error messages. Default reports Two report jobs. Monthly Chargeback Report.com/fts/ETERNUS .com/fts/eternus http://www. Linux and Unix operating systems can be deduplicated before the data is moved to secondary storage. and then displays reports based on your data on our Cloud Services Web site. the CommCell computers automatically download and save a set of data collection scripts from our Cloud Metrics Reporting Server. Page 24 of 56 http://www. and the Health Report. To understand the situation here is an explanation about Cloud Metrics taken from Simpana Books Online: Visit our Cloud Services Web site to view reports based on data collected from your CommCell computers. To view reports. such as “Commserver failed to connect to Cloud Reporting Server…” or similar are sometimes seen in Event Viewer. See “Deduplication Support“ in books online for a comprehensive information on the supported data types. These reports help you to monitor the performance of all your CommCell computers.fujitsu. start time) can be changed in the same way as described above for the Data Aging job. Register each CommCell computer with your e-mail address to create your Cloud Services login account and associate your login account to each CommCell computer. and predict the cost of data protection in your organization. If not needed. For CS200c.com/fts/ETERNUS . o An object (file. These blocks may be distributed on the destination storage. the DDB is updated with the new signature. o If the signature already exists. Data Mover Role: MediaAgent has access to disk libraries where the data blocks are stored. The DDB is not involved in the restore process.com/fts/eternus http://www. mounted into the DiskLibrary folder. this feature is used to configure the first internal storage volume to the disk library and to flexibly add more storage capacity later by expanding capacity in the Entry models or adding storage to the JX40 shelves of the scale model.fujitsu. The assigned MediaAgent writes the index information and the duplicate data block is discarded. An index maintained by a MediaAgent tracks the location of the data blocks. Only one logical disk library has to be configured which uses all backend storage automatically. Later capacity expansions are also carried out by only adding new storage capacity to the mount directory. o Signature comparison is carried out on a MediaAgent. DeDup disk library The CS200c has a configured media agent but without disk library. If the signature does not exist in the local cache set. Deduplication Database (DDB) Role: MediaAgent has access to the DDB that stores the data block signatures.fujitsu. This index provides the means to reassemble the blocks for restore of the object or copy to other locations. The complete Simpana DiskLibrary configuration for that storage is automatic without user intervention. document. …) written to destination storage may contain one or many data blocks. o Data block compression.  The signature is compared against the deduplication database (DDB) of existing signatures for data blocks already in destination storage. Page 25 of 56 http://www. Signatures are unique for different data blocks. message.  A signature for the block of data is generated using hash algorithm. o Data blocks can be compressed (default) and/or encrypted (optional). These roles can be hosted by the same or different MediaAgents. o If the signature does not exist. and encryption are performed in that order on the source or destination host. the DDB is updated to reflect another use of an existing data block on destination storage. For performance reasons. a locally cached set of signatures on the source host can be used for comparison. it is sent to the MediaAgent for comparison. signature generation. The assigned MediaAgent writes both the index information and the data block to the destination storage.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Deduplication works as follows:  A block of data is read from the source.  During the deduplication process: o Two different MediaAgent roles are used. When adding a disk library it is important to use the automated mount path detection feature. select the actual CS200c (here: stol113) for configuration. In the “Add Disk Library” dialog type in a name for the new library and click on ok.fujitsu. start the library and drive configuration from the control panel.com/fts/ETERNUS . select “Add | Disk Library with Automated Mount Path Detection”.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide For the configuration. With multiple media agents.com/fts/eternus http://www. Click on the Start button. Page 26 of 56 http://www. Only the previously configured DR disk library is available.fujitsu. Click OK and the mount path is added to the media agent. Now verify the media agent and type in the path (C:\DiskLibrary) to the mount point directory. Expanding the disk library capacity later is very easy. For the mount path usage. The last step is to check the disk library properties via a right-click on “CommCell | Storage Resources | Libraries | AutoMountLib”. “Automatically add data paths for new drive pools configured” must be ticked. The new disk automatically appears in the “Library and Drive Configuration” dialog with a status of configured.com/fts/ETERNUS . The configured disk library with the first mount path looks like this.g. “Spill and fill” mode it is best practice to use all drive pools in parallel.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide These steps create the disk library and it can be used.fujitsu. Lib02) in the disk library base directory. Add a new volume to a new mount point (e.com/fts/eternus http://www. Page 27 of 56 http://www.fujitsu. fujitsu. Select the previously created disk library “AutoMountLib” as default library. Page 28 of 56 http://www. Define below a name for the DeDup policy.com/fts/eternus http://www. The time until the new added mount point is ready to use can take up to 20 minutes. DeDup storage policy Create a new storage policy via a right-click on “CommCell | Policies | Storage Policies”.com/fts/ETERNUS . Do not use the DR Backup library.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Checking the “AutoMountLib” in the CommCell now looks like this.fujitsu. Select “New Global Deduplication Policy”. Page 29 of 56 http://www. A partitioned DeDup database is not used.fujitsu.com/fts/ETERNUS . 15k SAS or SSD depending on the CS200c model.fujitsu. Enable deduplication is set automatically. Important: The path to the database must point to the E: drive because of using the fastest disk drives.com/fts/eternus http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Select the CS200c system as media agent to serve the policy/disk library. Select the CS200 system as media agent for the dedup database. The default database name can be accepted. A lot of usage data is available. two new automatically generated entries in the CommCell are available.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Check the summary and correct settings if necessary. properties of the DeDup database and engine can be adapted for fine tuning. 8 am (8:00) and 4 pm (16:00). Click on “Finish” to create the dedup policy. The job is scheduled to run three times a day at 12 am (0:00). Together with the dedup storage policy.fujitsu. a system created subclient (DDBBackup) for the DeDup database backup is available.com/fts/eternus http://www.com/fts/ETERNUS . In the client computer default backup set.fujitsu. The new storage policy is now ready for using. Page 30 of 56 http://www. In CommCell | Storage Resources | Deduplication Engines”. This does not matter as all backed up data has also gone. Verify DeDup policy and library settings To verify the functionality. must be carried out as in a normal Simpana environment and does not need additional descriptions here. Tick the job properties shows that none of the existing policies (CommServeDR(stol113) or GlobalDeDup) can be used. For that. If the disk library is destroyed for some reason. The main features of the policy are: Alternatively. it is also acceptable to use the existing DeDup disk library for the DeDup database backups. A new storage policy has to be created for that simple file based backup. run a manual backup of some files from the CS200c system drive. the DeDup database cannot be recovered. it is best practice to store the DeDup database backup outside the CS200c by using an external NAS share as backup target. Page 31 of 56 http://www. A new one must therefore be created. the basic Simpana configuration has now been completed.com/fts/eternus http://www.fujitsu.com/fts/ETERNUS . the “DDBBackup” storage policy was created. such as client rollout or adding additional media agents. Backups automatically go non-deduplicated to the right disk lib. Assuming all is running fine and no errors occur. Similar to the DR backup definitions. All further steps.fujitsu. pointing to the existing “DRbackup” disk library.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide A storage policy must be assigned in order to activate the job. the complete traffic between CommServe and client can be routed through a tunnel port. This can be configured in the advanced client properties.com/fts/eternus http://www. Client rollout Simpana clients have to be rolled out to each application server which should be backed up. The minimum requirement is that the file system core is installed on the client. An additional license is needed to use the feature.com/fts/ETERNUS . Client software for a push installation is available from the software cache.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide ETERNUS DX IntelliSnap configuration CS200c supports the IntelliSnap feature also known as ETERNUS Snapshot Manager (ESM) with ETERNUS DX storage systems. the client firewall must be switched on again and the corresponding firewall port must be opened for the client – CommServe communication.fujitsu. After a successful installation.fujitsu. please read the “Administration Guide for IntelliSnap Fujitsu ETERNUS” or the technical paper “Fujitsu ETERNUS Snapshot Manager for ETERNUS DX storage systems”. On CommServe (stol113) add the client: On client/agent (stol041) add the CommServe: Page 32 of 56 http://www. With an external firewall. For configuration. All sources for that are on the CS200c at “C:\ApplianceInstall\Simpana”. A setup wizard can be started from the CommServe GUI via “Tools | Add/Remove Software | Install Software”. An alternate installation method is the local installation on the client. Remember that the Windows firewall must be switched off for the push installation on the client side. They are not preinstalled but can be downloaded for installation from http://support.com/prim_supportcd/SVSSoftware/Software/AIS_Connect/AIS%20Connect%20Info. It is not allowed to install further software onto the CS200c! 3.com/file/9192/sv-install-windows-agent-en. For disk configuration.pdf.ts.pdf. start the ServerView RAID manager. More automation is planned in a later release. The AIS Connect manual is here: http://support.com/fts/ETERNUS . The ServerView installation guide is available from http://manuals.7 Fujitsu ETERNUS CS200c installation and configuration guide Additional Windows software Two Fujitsu management tools.fujitsu.fujitsu.com/fts/eternus http://www. AIS Connect and ServerView agents. Page 33 of 56 http://www.ts.ts. Connect the JX40 disk shelves to the CS200c external RAID HBA.com. The additional storage must be configured manually before usage. Right click on the external RAID controller (LSI MegaRAID SAS 9286CV-8e) and select “Create logical drive”. are allowed on the CS200c. There are two SAS ports available for the first two JX40 systems.Technical Paper 3.fujitsu.fujitsu. A maximum of three JX40 systems can be cascaded per port. Combine always 8 disks from the JX40 to a RAID 6 array (6+2). They must be cascaded starting with the third JX40 system.fujitsu.8 ETERNUS JX40 configuration for ETERNUS CS200c-SC If using the CS200c-SC. additional back-end storage is available by connecting one to five external JX40 disk shelves to the CS200c. it may take up to 20 minutes still done. Do not assign a drive letter as it is not needed. try a “disk rescan”.com/fts/eternus http://www. The RAID manager can now be closed. Verify that the stripe size is set to 64 kB. Look for the new volumes from the JX40. All other parameters do not need to be changed. select the “Settings” tab on the right and click on “Edit”. The Libxx directory must be empty. Select the new created logical drive. Then click on the first free disk on the left and add it to the RAID array by clicking on the “Add” button. mount the new partition in the next free directory of the DiskLibrary (C:\DiskLib). best practice for the allocation unit size is 64kB. GPT must be selected as partition style.fujitsu. Instead. If volumes are missing. Change the cache parameters to those in the screenshot. Create a new simple volume (partition) over the full disk size on each disk and format the partition in NTFS. Start Windows Disk Management. The Simpana disk library configuration is then executed automatically.com/fts/ETERNUS . otherwise the maximum partition size is limited to 2 TB. Final RAID configuration step. Set the new disks online and carry out the initialization. Page 34 of 56 http://www. Set the cache parameters.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide In the creation dialog select “RAID-6” for the RAID level. the volume label should be the same as the mount point (Libxx). Continue until eight disks have been added. Create the RAID group by clicking on “Create”.fujitsu. For better orientation. Technical Paper 3. a 4 TB disk library is available in Simpana. In the Server View RAID Manager.fujitsu. the disk library which should be expanded is seen as LogicalDrive_3. …(1:6) and …(1:7). This example shows the procedure for expanding capacity from 4 TB to 8 TB with the CS200c-M model.9 Fujitsu ETERNUS CS200c installation and configuration guide Online disk capacity expansion Within the CS200c entry models (CS200c-S to -XL) backend storage capacity expansion is possible from 1/3 to 2/3 or to 3/3 of the maximum disk capacity.com/fts/eternus http://www. At the beginning. …(1:5).com/fts/ETERNUS . configured as RAID 6 (2+2). The four physical disks are Seagate…(1:2).fujitsu. Page 35 of 56 http://www. To expand the volume capacity.com/fts/eternus http://www.com/fts/ETERNUS .fujitsu. Page 36 of 56 http://www. Select the first new HDD in the following dialog. This operation requires the write access mode. Do the same for the second disk. Add it to the logical drive by pressing the “Add” button. they appear on the left-hand tree structure. a pop up asks you to change the modes. right-click on the “LogicalDrive_3” and select the “Migrate logical drive…” option. If RAID Manager is still in the read-only access mode. The drive can be identified by the white icon on the left.fujitsu.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide If two new additional HDDs are plugged in. Page 37 of 56 http://www.com/fts/eternus http://www. Nevertheless. the expanded volume is already operational with its full new size and can be used normally.com/fts/ETERNUS . The migration process is executed in the background. The last step is to expand the partition size in the Windows Disk Manager so that the new size is available to Simpana. The migration process starts when the action has been confirmed.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide To apply all changes and to start the migration process.fujitsu. click on the “Apply” button. It may be necessary to run a “rescan disks” to make the new size visible. The procedure can take a long time depending on the disk type and size.fujitsu. Page 38 of 56 http://www. right-click on it and select “Extend Volume…”.fujitsu. As a result. Click on “Next” to continue and confirm the process by selecting “Finish.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide When expanding the “Lib01” volume. volume “Lib01” fills the complete disk. The Extend Volume Wizard starts and . The image is used to reset the CS200c to the initial setup status.com/fts/eternus http://www.fujitsu. 4 CS200c disaster recovery image The last step before starting the productive operating mode is to create a disaster recovery image.com/fts/ETERNUS . The new disk library size is automatically detected by Simpana. It may be necessary to close and reopen the CommServe management GUI in order to make the changes visible.in the next screen select the complete available space of Disk 3 to extend the volume. com/fts/ETERNUS . the Windows feature „Windows Server Backup“ has to be installed.fujitsu. Page 39 of 56 http://www.com/fts/eternus http://www.fujitsu.1 Fujitsu ETERNUS CS200c installation and configuration guide Create a disaster recovery image Enable Windows server backup Before creating a backup image.Technical Paper 4. Therefore. open Server Manager and choose “Local Server”. Page 40 of 56 http://www.fujitsu.com/fts/ETERNUS .Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Open the “Add Roles and Features Wizard” inside the “Roles and Features” section.com/fts/eternus http://www.fujitsu. Activate the “Role-based or feature-based installation” in this wizard as the installation type. fujitsu.com/fts/ETERNUS .com/fts/eternus http://www.fujitsu. Click on “Next” to skip the server roles section. Page 41 of 56 http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Select local server from the server pool. During the installation process. This can be done automatically.fujitsu.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Select the “Windows Server Backup” from the available features. Page 42 of 56 http://www.com/fts/ETERNUS .fujitsu. the server needs to be restarted.com/fts/eternus http://www. Therefore. open the Server Manager and select the “Windows Server Backup” within the “Tools” drop down menu. Page 43 of 56 http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Create the disaster recovery image Having installed the required feature. the server backup image can be created.fujitsu.com/fts/ETERNUS .com/fts/eternus http://www.fujitsu. Select the “Different options” only within the “Backup Once Wizard”.com/fts/eternus http://www. Page 44 of 56 http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Right-click on the „Local Backup“ entry on the left and select „Backup Once“ for a singular initial backup.com/fts/ETERNUS .fujitsu.fujitsu. fujitsu.com/fts/eternus http://www. Page 45 of 56 http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide You can then back up the complete server or just some selected volumes. There are two possibilities for the backup destination.com/fts/ETERNUS . Fujitsu recommends saving this backup image on a portable USB hard disk.fujitsu. Either the backup can be stored on a local drive or on a remote shared folder. Fujitsu recommends the full-server backup. com/fts/ETERNUS . Because you have chosen a full-server backup. a warning appears to show that the selected volume is included in the backup and you are asked to exclude this volume.fujitsu. Confirm this by pressing “OK”. Page 46 of 56 http://www.com/fts/eternus http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Choose the correct backup destination volume.fujitsu. Page 47 of 56 http://www.com/fts/eternus http://www.com/fts/ETERNUS . While the backup is running. the following dialog shows the backup progress.fujitsu.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide A list of the volumes to be backed up is then shown and the backup process can be started by pressing “Backup”.fujitsu. It is needed for a complete system recovery.2 Recover the CS200c from the disaster recovery image When the new CS200c hardware is available.fujitsu.com/fts/eternus http://www. Page 48 of 56 http://www. Please store the CS200c disaster recovery image in a safe place. There is an entry for the successful backup activity within the Windows Server Backup window. the status is changed to “Completed” and the wizard can be closed.Windows Server 2012 R2 standard“ in an external DVD drive and connect the hard disk or USB stick including the backup image to the appliance as well.com/fts/ETERNUS .fujitsu. insert the „Operating System Recovery DVD . 4.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Having finished this process. At the beginning of the start procedure.fujitsu. Windows needs one key stroke (press any key) to boot from the disk and load the required files.fujitsu. Page 49 of 56 http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide In this case. The server can now be powered on.com/fts/eternus http://www. Select the desired language and the appropriate keyboard layout.com/fts/ETERNUS . DVD drive can be connected as a USB drive to the CS200c or as virtual DVD drive with mounted ISO Image via the iRMC remote storage options. press “F12” to open the boot menu and choose your DVD drive. com/fts/eternus http://www. Page 50 of 56 http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide In the next screen do not click on “Install now”. select “Repair your computer”.com/fts/ETERNUS . Within the now starting wizard select “Troubleshoot”.fujitsu. Instead.fujitsu. And last of all “Windows Server 2012 R2” as the target operating system.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Then “Advanced options”.fujitsu.com/fts/eternus http://www. Page 51 of 56 http://www. Then “System Image Recovery”.com/fts/ETERNUS .fujitsu. choose the location (USB drive) of the system image.com/fts/ETERNUS . Page 52 of 56 http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide Within the “Re-image your computer” wizard.fujitsu. The next overview shows the available backup images. Choose the suitable image and click on “Next”.com/fts/eternus http://www.fujitsu. Page 53 of 56 http://www. i.fujitsu. check the option “Format and repartition disks” and uncheck “Only restore system drives”. that you have chosen the right image.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide The backed up volumes are shown as a revision.com/fts/ETERNUS .fujitsu.e. To ensure that the complete system state has been restored.com/fts/eternus http://www. click on “Restart now”. Having finished the restore. If not. The last warning before recovery starts must be accepted.fujitsu. Page 54 of 56 http://www.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide The overview of the restore details must be agreed by clicking on “Finish”. The restore process itself can last a long time depending on the amount of data and the used hardware. the server needs to be restarted.com/fts/ETERNUS .com/fts/eternus http://www. The restart is automatic after 1 minute.fujitsu. com/fts/eternus http://www.fujitsu. Page 55 of 56 http://www.fujitsu.Technical Paper Fujitsu ETERNUS CS200c installation and configuration guide After restart.com/fts/ETERNUS . the system comes up again with all the data and the configuration from the time of image creation. com/en-us/library/.fujitsu. Technet Library at http://technet..microsoft. Books Online at https://documentation. Germany Telephone: +49(0)1805 372 900* Email: storage-pm@ts. what was done and what was configured is thus known for a possible service call. The document contains all relevant parts of the realized configuration.com/commvault/v10/article .ts. What will be delivered and at what cost. the prices for calls made from mobile devices are limited to 42 ct/min.ts. Ready to Service The “Ready to Service” document is designed as the interface between the Professional Service and the Support and Maintenance group. Effort estimation Excel tool to estimate how much working time and costs are required for the Professional Service for a dedicated customer environment.fujitsu.com/fts/ETERNUS .com (please select PRIMERGY RX2520 M1).com/fts/ 2015-01-26 WW-EN *) each call 14 ct/min. The main installation information is provided.fujitsu. Contact FUJITSU Technology Solutions GmbH Mies-van-der-Rohe-Straße 8. Data sheet Professional Service description for sales and customer.Technical Paper 5 Fujitsu ETERNUS CS200c installation and configuration guide Additional documents Additional documents are available: General CS200c: Windows: Simpana: Extranet information at https://partners. Questionnaire The actual customer environment in which the ETERNUS CS200c has to be integrated is described.fujitsu.commvault. Page 56 of 56 http://www. The main installation information is provided.com/fts/eternus http://www.fujitsu.com Web: www.com/com/products/p/storage/eternus_cs/cs200c/Pages/default.aspx Hardware related topics at http://support. 80807 Munich.fujitsu. All sold features and functions must be noted so that the Professional Service technician can confirm that the solution can be implemented and estimate the time frame in which the installation and configuration can be completed.
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