THE BLUE DROP REPORT INDEX PAGE Chapter 1: Chapter 2: Chapter 3: Chapter 4: Chapter 5: Chapter 6: Chapter 7: Chapter 8: Chapter 9: Chapter 10: Chapter 11: Introduction to the Blue Drop Report National Overview of Drinking Water Quality Management Performance Eastern Cape Free State Gauteng Kwa-Zulu Natal Limpopo Mpumalanga North West Northern Cape Western Cape 3-10 11-20 21-60 61-98 99-118 119-162 163-190 191-228 229-254 255-314 315-370 ACRONYMS BDS DWA DWi GDS IWA NGO O&M RPMS SANS SANAS SLA WHO WRC WSA WSI WSP WSPP WTP WWTP Blue Drop System Department of Water Affairs Drinking Water Inspectorate (UK) Green Drop System International Water Association Non-Governmental Organisation Operations and Maintenance Regulatory Performance Measurement System South African National Standard South African National Accreditation System Service Level Agreement World Health Organization Water Research Commission Water Services Authority Water Services Institution Water Services Provider Water Safety Planning Process Water Treatment Plant Wastewater Treatment Plant Provinces: EC FS GP KZN LP MP NW NC WC Eastern Cape Province Free State Province Gauteng Province Kwa-Zulu Natal Province Limpopo Province Mpumalanga Province North West Province Northern Cape Province Western Cape Province INTRODUCTION TO Blue Drop Report Page 1 INTRODUCTION TO Blue Drop Report Page 2 CHAPTER 1: INTRODUCTION TO THE BLUE DROP REPORT CARD FOR 2010 / 2011 Water Safety Planning Process The purpose of the Water Safety Planning Process (WSPP) is to introduce a holistic approach to drinking water quality management and provide a systematic, transparent approach to the consistent provision of safe water with a clear focus on public health. The emphasis of the Water Safety Planning Process is on water supply management and covers the entire water supply system with participation of all stakeholders. The Water Safety Planning Process is seen as the future for drinking water quality management globally and represents a proactive approach to water quality assurance. It is not a new concept and builds on existing good practice and includes effective management of all risks as well a response plan to incidents. The process is adapted to each community situation and size of the system and is underpinned by health-based targets. DWA have also included the requirement for a Water Safety Plan into the update to the regulation Compulsory National Standards for the Quality of Potable Water (to be gazetted). "After climbing a great hill, one finds there are many more hills to climb. I have taken a moment here to rest, to steal a view of the glorious vista that surrounds me, to look back on the distance I have come. But I can only rest for moment, for with freedom comes responsibilities, and I dare not linger, for my long walk has not yet ended." Nelson Mandela South Africa climbed many hills since the 1st Blue Drop results were announced in 2009, indicating that a steep climb is indeed required to raise the standard of drinking water quality. The Blue Drop incentivebased regulation programme endeavours to facilitate and drive this continuous improvement process, seeking sustainable improvement in service delivery, progressive improvement in drinking water quality and steadfast coverage of un-serviced areas. This form of incentive- and risk-based regulation holds the intent to synergise with the current goodwill exhibited by municipalities and existing Government support programmes to give the focus, commitment and planning needed. Regulation is important to ensure effective and efficient delivery of sustainable water services. It clarifies the requirements and obligations placed on water service institutions, thereby protecting consumers from a potentially unsustainable and unsafe service. Municipal Water Quality WORKplan The “Municipal Water Quality WORKplan” has been developed to guide municipalities towards meeting the 2014 Presidential Targets for drinking water quality, as well as improved Blue Drop performance. The WORKplan seeks to i) hold up a benchmark on what world best-practice identifies as core values that enable improved organization performance and ii) sets out a WORKplan for the South African water sector, whereby municipal management and national regulation authorities can focus effort and work towards improved and sustainable drinking water and wastewater management. This plan builds on the existing Blue Drop Certification programme, as well as the risk-based approach as outlined in the WSPP, to formulate the calendar and targets for regulation in the sector as they impact on local government. In short, the WORKplan spells out the foreseeable future of drinking water and wastewater quality in the country, and the key areas that will drive change and the milestones that will determine if progress is on par with planning. Incentive-based Regulation: The conscious use of rewards as well as penalties to encourage performance excellent and continuous improvement, based upon an innovative performance rating system Blue Drop HANDbook The Department of Water Affairs was cognisant of the need to develop a new regulatory approach upon the fundamentals of conventional regulation to ensure that credibility was not compromised. The Blue Drop Certification programme is based upon the core fundamentals of regulatory responsibilities and cannot be regarded as a Municipal Support Programme. However, the programme is informative and educational by design and thereby, carries significant inherent capacity building characteristics. It is therefore a beneficial trait that the programme is directly linked to government support initiatives. In order to provide more clarity with regard to the Blue Drop Certification programme, a Blue Drop HANDbook was developed to aid municipalities in preparing for assessments, but also to improve their drinking water quality management business by focussing on essential elements of the business. The HANDbook must be read in conjunction with the WORKplan as well as the Green Drop HANDbook. It provides technical detail that matches the specific requirements of the Green Drop Certification process, as well as information on how an assessment is conducted. It also ensures the uniform understanding and application of Blue Drop requirements. Incentive-based Regulation in South Africa (Blue Drop Certification Programme) The Minister of Water Affairs introduced the concept of Incentive-based Regulation on 11 September 2008 to the water sector at the National Municipal Indaba in Johannesburg. The concept was defined by two programmes: the Blue Drop Certification Programme for Drinking Water Quality Management Regulation and the Green Drop Certification Programme for Wastewater Quality Management Regulation. The Blue Drop process measures and compares the results of the performance of Water Service Authorities and their Providers, and subsequently rewards (or penalises) the municipality upon evidence of their excellence (or failures) according to the minimum standards or requirements that has been defined. Awareness of this performance is obtained by pressure through the customers, the media, political classes and NGOs. The strategy revolves around the identification of mediocre performing municipalities who consequently correct the identified shortcomings, as well as the introduction of competitiveness amongst the municipalities and using benchmarking in a market where competition is difficult to implement. INTRODUCTION TO Blue Drop Report Page 3 INTRODUCTION TO Blue Drop Report Page 4 ) Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties The Blue Drop Report The Blue Drop Report for 2011 has been designed with the objective to provide the sector and its stakeholders with current. Daily Consumption per Capita (l) Microbiological Compliance (12months) Chemical Compliance (12months) 61. future assessments will include site-scores as part of the final Blue Drop score.Blue Drop Scoring The main output from the Blue Drop assessment is the: Blue Drop score for each municipal drinking water supply system assessed. Results are provided in colour coded format – each colour has a specific meaning and performance reference. Additional performance feature to the 2011 Blue Drop process: Municipal Blue Drop score: a percentage score which is based on the design capacities of the individual systems as a function of the total available design capacity of the supply area. This score serves as a Performance Indicator that reflect upon the Water Services Institution’s water business practice and compliance.8%(↑) 4. → shows unchanged situation Various scores are depicted as related to the operational capacity of the supply system. Inspections will be conducted to include (amongst others). INTRODUCTION TO Blue Drop Report Page 5 INTRODUCTION TO Blue Drop Report Page 6 .32 105% 37200 122 99. structures and equipment. on-site monitoring. as well as the workplace satisfaction and process knowledge commitment by the operational staff. needs attention Critical state.2% Name of supply system 5 80 86 84 100 20 100 51 11. health and safety aspects. 2-4 Inspectors (Assessors) and a Learner Assessor who also coordinate the logistical arrangements of the assessments. Blue Drop assessments will be verified by means of physical site inspections of randomly selected treatment systems in each municipality. 2. verified and relevant information on three different levels: 1. System specific data and information pertaining to the performance of each supply system on municipal level. The Municipal Blue Drop score is a Performance Indicator of the overall municipal drinking water quality management business (function of the available design capacity and the individual Blue Drop scores) The 8 key performance areas assessed for Blue Drop Certification Colour codes Appropriate action by municipality 90-100% 75-≤90% 50-≤75% 33-≤50% 0-≤33% Excellent situation. The Blue Drop Report Card and Scoring Criteria Assessments are conducted by a panel consisting of a qualified drinking water quality professional as Lead Inspector.00% Depict the current Blue Drop status of the plant. the population served by the system.29% 100. Virtual assessments were done in cases where municipalities uploaded their Portfolio of Evidence (or parts of) onto the Blue Drop System. The team selection is done based on the outcomes of a Blue Drop Examination which tests the assessor’s knowledge and competence in the subject field. Province specific figures and information to highlight the strengths. A ↑arrow shows improvement upon the 2010situation. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Another performance feature to the added to future assessments: Site Inspection score: a score that reflect the physical condition of the drinking water purification plant. accurate. ↓ shows digress. appearance of the plant terrain and buildings. which can then be compared and inculcated as a national view of drinking water quality management performance. the average daily consumption per capita. as related to the individual Blue Drop Certification (BDC) score of each system. (The 2011 Blue Drop Report reflects the findings of random treatment system inspections in some municipalities.6 0 Performance Area Water Safety Planning Process & Incident Response Management Process Control. How to Read the Report Card The following is an example of a typical municipal Blue Drop report card. need to maintain via continued improvement Good status. National overview that collate and elevate the detailed findings on system level to that of a provincial overview. need urgent attention Municipal Blue Drop Score: Systems 81. weaknesses and progress for the collective of municipalities within the province. Comparative analyses amongst the provincial performances are useful indicators and benchmarks for the various role players. The following scorecard outlines the key requirements of the Blue Drop assessment and indicates the Portfolio of Evidence that was required by each municipality to calculate a Blue Drop score per water supply system. Blue Drop Score (2011) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. as well as the microbiological and chemical compliance of the drinking water quality. improve on gaps identified to shift to ‘excellent’ Average performance. ample room for improvement Very poor performance. 3. BLUE DROP REQUIREMENTS 2011 South African Drinking Water Quality Incentive-based Regulation No Requirements Target indicator or Source (Requirement Comments) No Requirements Target indicator or Source (Requirement Comments) Drinking Water Quality Monitoring Programme 15% Details of sampling sites. process detail and control. Scores will be calculated on BDS All data is linked with a unique ID to a laboratory and analyses method (as per data requirements of the BDS Blue Drop Certified Data) Implementation of Risk Assessment findings (15%) Adequate monitoring coverage of distribution network (25%) Proof of a documented Drinking Water Incident Management Protocol & Water Quality Incident Register (35%) Copies (certified) of Registration Certificates of Water Treatment Works. operational & maintenance schedules. Proof essential BONUS: Proof that samplers have been subjected to relevant sampling training that will ensure credibility of sampling process. process controllers / operators & supervisors / superintendents on the BDS WSI must indicate shift patterns Shift workers performing process controlling tasks: Provide proof of experience and qualifications must to DWA Classification of process controllers must comply with the R2834 requirements Confirm information on in-house staff or external contractor Contract or Logbook with maintenance entries will serve as proof of maintenance done during the 2011 assessment period O&M manual containing: structural. fault finding. Maintenance and Management Skill 4 BONUS: Proof of Process Controllers subjected to relevant training (past 12 months) 25% Any training relevant to the process controller’s duties will be considered. required actions. WRC Water Safety Plan Guide. determinands and frequencies of Operational Monitoring (30%) 3 Details of sampling sites. Needs to be done with a map Note: Monitoring Population Coverage compliance figure on BDS will be used. Facilitation and Ownership (10%) Provide information on the findings of the Risk Assessment (detailing Risk Prioritisation method followed) on the specific water supply system including water resource quality Format not important . or Proof of control measures to ensure sampling credibility 30% To be eligible. monitoring Copy of front page and index to be given to DWA Proof of Operational Monitoring: Required sites to monitor: Raw water.and Interlaboratory proficiency (quality assurance as prescribed in Standard Methods) (50%) Credibility of DWQ Data on the BDS.various guides. etc The Water Safety Plan must include (adequate) Control Measures for each significant hazard or hazardous event identified Plan must include specified roles & responsibilities. turbidity and disinfectant residual (final only) Frequency of analyses: at least once per shift (i. design specs. treatment works & reticulation The Risk Assessment must indicate that the treatment facility has the ability to adequately treat the water from raw water quality to SANS 241 DWQ (40%) 1 Implementation. This is to determine whether monitoring frequency complies with SANS 241 (1:10 000). E. Process Controllers and Supervisors (Regulation 2834) Classifications on BDS (10%) Compliance with Regulation 2834 Requirements (40%) 2 Verification of Maintenance Team used for general maintenance work at the plant (both Mechanical and Electrical) (10%) Proof of a 'site-specific' Operation & Maintenance Manual (40%) Drinking Water Sample Analysis Credibility Provide proof and the name of the Laboratory used (5%) Certificate of Accreditation for applicable methods. ref to drawings. WSI’s must provide proof of training of samplers or Sampling Control measures INTRODUCTION TO Blue Drop Report Page 7 INTRODUCTION TO Blue Drop Report Page 8 . WHO DWQ Guide.g. response times. after filtration (per process unit) and final water (after disinfection) Determinands: pH. mechanical. electrical detail of plant. (Viewed as Monitoring Compliance) 5% Verify name of lab for operational analysis (in-house or onsite) and lab for compliance analysis (in-house or external) Upload Accreditation status or Z-scores on BDS (needs to be verified per determinand analysed) Check if Laboratory is accredited to perform the specific methods. disinfectant residual. distribution monthly. e. deadlines for required management actions prioritised as High Risk Proof of Management's Commitment to fund availability and implementation of plan Proof of how findings influenced monitoring programme (Indicate how Operational Monitoring verifies efficacy of control measures & How Compliance Monitoring occurs in terms of set Health-based limits) Protocol to specify alert levels. roles & responsibilities & communication vehicles Must include response on possible risks identified in the Risk Assessment of the Water Safety Plan process 10% Classification certificates of all WTW’s. WHO Water Safety Plan Manual. Monitoring programmes must be registered on the BDS Proof actual sampling point coverage of at least 80% of water supply area. Or Z-scores results following participation a recognised Proficiency Testing Scheme (–2 ≥ z-score ≥ 2 are unacceptable) Or Proof of Intra. An Average of 80% over at least 11 months required. coli / faecal coliforms and turbidity on distribution Frequency of analyses: Water works final according SANS 241. determinands and frequencies of Compliance Monitoring (45%) 15% Water Safety Plan Process & Incident Response Management Plan includes Risk Assessments of catchment. (Blue Drop Certified Data) (45%) Process Control.e. check acceptability of Z-scores for the water quality determinands Score will be calculated according to the number of determinands analysed according the Registered Monitoring Programme at Accredited Laboratories or those participating in Proficiency testing Schemes. every 8 hours) Proof of equipment used + Calibration records Proof of Compliance Monitoring: Required sites to monitor: Water works final and distribution network Determinands: Full SANS 241 on final (at least once per annum). No Requirements Target indicator or Source (Requirement Comments) No Requirements Target indicator or Source (Requirement Comments) 5 Submission of Drinking Water Quality Results 5% 12 months of data submitted on the Blue Drop System (DWA will only consider data on the BDS) Proof of data submission to DWA Note: All Compliance Monitoring test results are required on BDS (12 months) (100%) to be submitted. Scoring will be done:12 months = 100%; 11 months = 50%; 10 months = 20%; and/or<10months = 0% PENALTIES: A 100% penalty will apply should the Department find proof during/post assessment that the WSI are guilty of an offence as per Section 82 of the Water Services Act, by only submitted partial information in order to present a false impression on Quality Compliance Drinking Quality Compliance Provide figures per determinand; nr of analysis per determinand & the nr of non-complying analysis per determinand (20%) % compliance per determinand (measured against overall compliance %) (80%) 30% SANS 241 - Provide actual hardcopies of ALL compliance analyses for 12 month period of BD evaluation. Micro, e.g. E. coli/faecal coliforms; total coliforms; HPC; etc.& Chemical-health results Assessors will randomly verify actual vs. BDS data Expectation: 99% compliance with microbiological limits classifiedas EXCELLENT in SANS 241 E. coli/FC results will be used for score calculation, but chemical non-compliance levels will constitute penalties Note compliance scoring below <100 000 population served by water supply system: o 97% Compliance =100% o ≥96 < 97% micro compliance = 75% of score o ≥95 < 96% micro compliance = 50% of score o ≥95 < 97% micro compliance = 40% of score o <95% micro compliance = 0% Drinking Water Asset Management Proof of Annual Process Audit implementing process optimisation (20%) Proof of an updated Asset Register (30%) Documented design capacity of the WTW and documented daily operating capacity over the past 12 months (20%) Proof of Maintenance Budget and comparison of Maintenance Costs versus Operating Costs (30%) 8 15% Report on technical inspection/assessment of WTW; evidence of implementation of findings This process assessment should’ve been done within the 12-month assessment period Proof of a complete Asset Register. Detail: relevant equipment & infrastructure; indicate asset installation date & value Operational time should not exceed 95% to allow for maintenance Groundwater dependant systems must have a plan which stipulates abstraction patterns that will prevent aquifer damage Present maintenance budget; maintenance costs should be > 5% of operating costs Budget Period of Previous Municipal Financial Year “It always seems impossible until it’s done.” Nelson Mandela 6 >100 000 population served by water supply system: o 99% Compliance =100% o ≥98 < 99% micro compliance = 75% of score o ≥97 < 98% micro compliance = 50% of score o ≥96 < 97% micro compliance = 40% of score o <96% micro compliance = 0% 7 Applicable if chemical health compliance results equals less than 95% ≥92% <95% compliance = 50% penalty; < 92% = 100% penalty SANS 241:2006 Section C2 applies (Monitoring Programme Grading System) and/or the Risk Assessment Findings of the Water Safety Plan 30% (Penalty only applies when Micro Compliance equates to a score of more than 50%) Submission of Data: A significant difference between actual available data and data submitted on BDS. (When there is evidence to imply that compliance data/info has been withheld from the Department) Determined through verification process 25% Less than 11 months data available to assess Micro & Chemical compliance 15% Publication of Drinking Water Quality Management Performance 5% Evidence of publication provided. 1. Newspaper publication = 100% 2. Displayed on municipal Billing = 90% 3. Populating & promoting “My Water” municipal information = 80% Annual Publication of DWQ 4. Municipal Annual Report = 50% management performance against 5. Electronic (Web-page) Information = 40% the requirements of SANS 241 Should the municipality utilise two or more means of (100%) communication, 100% scoring will be applied. Should it be a water supply system that is currently Blue Drop Certified, and no evidence can be given of Blue Drop marketing/awareness, a full score cannot be applied. Maximum score = 80% Bonus: Availing information on Drinking Water to relevant public in 3 or more forms listed 20% PENALTIES: INTRODUCTION TO Blue Drop Report Page 9 INTRODUCTION TO Blue Drop Report Page 10 CHAPTER 2: NATIONAL OVERVIEW 64.00% 62.25% 95.10% 62.07% 64.10% 56.50% 80.49% 77.33% 94.09% A total output (final) water of 8829 Ml/day or 3222585 Ml/annum is produced by 914 systems with a design capacity of 11549 Ml/day. This means that 76.5% of the design capacity is taken up by the current operational flows, leaving 23.5% to meet the future demand without creating new capacity. These figures correspond closely with the Green Drop estimations that 80% of the wastewater systems capacity is utilised, leaving 20% capacity available. Analysis of the operational flows indicate that Gauteng manages the bulk of the national supply which account for 38.3%, followed by 18.6% in the Western Cape and 13% in Kwa-Zulu Natal. The balance of the provinces treats the remaining 30.1% drinking water quality supplies utilised in South Africa. Province No. Supply Systems Province System Design Capacity (Ml/d) Estimated Daily Output (Ml/d) MP NW FS GP KZN LP WC NC EC Totals 80 43 76 32 178 64 123 155 163 914 661 171 219 4103 1362 803 2663 578 989 11549 502 122 165 3378 1147 670 1646 402 797 8829 Introduction Water services delivery is performed by a vast number of Water Services Authorities, Water Boards and Service Providers across South Africa. The Blue Drop Certification programme of 2011 verified the status of drinking water quality and management of supply systems by hundred and sixty two (162) municipalities via a supply infrastructure network of 914 systems. The Blue Drop Certification programme entered its third year of assessments and verifies the level of management proficiency, water quality and risk management in the municipal water services business. This chapter provides an overview of the extent of services delivery, findings per provinces, national snapshot, and also give some indications as to the way forward and expectations from the Department of Water Affairs in its regulatory role. National Blue Drop Analysis Analysis of the 2020/11 Blue Drop assessments and site inspection results indicate that municipal drinking water quality performance per water supply system vary from ‘excellent’ to ‘unacceptable’. NATIONAL OVERVIEW Page 11 NATIONAL OVERVIEW Page 12 Comparative Analysis of Provincial Performance BLUE DROP COMPARATIVE ANALYSIS Performance Category Number of municipalities assessed Nr of water supply systems assessed Number of Blue Drop scores ≥50% Number of Blue Drop scores <50% Number of Blue Dropawards NATIONAL BLUE DROP SCORE N/A = Not applied 2009 107 402 183 (45.5%) 219 (54.5%) 25 51.4% 2010 153 787 370 (47.0%) 417 (53.0%) 38 67.2% 2011 162 914 536 (58.7%) 378 (41.3%) 66 72.9% Performance trend Incentive-based indicators ↑ ↑ ↑ ↑ ↑ ↑ Provincial performance profiles are the summation of the respective municipal performances. Each Province has different dynamics with municipal participants that perform exceptionally well, on average, unsatisfactory or very poorly. The key performance indicators are compared for benchmarking and selfassessment purpose in the following table. The table prioritises in terms of highest- to lowest provincial performers: PROVINCE Province Provincial Blue Drop Score 95.10% 94.09% 80.49% 77.33% 64.01% 64.00% 62.25% 62.07% 56.50% Blue Drop Awards 2011 7 29 7 4 3 5 3 0 8 KEY PERFORMANCE AREA % Systems that achieved ≥50% Blue Drop score 87.5 77.2 73.8 50.9 38.2 45.3 25.6 51.0 55.0 Position on National Performance Log 1 2 3 4 5 6 7 8 9 Gauteng W-Cape KZN E-Cape Free state Limpopo N-West N-Cape Mpumalanga ↑= improvement,↓ = digress, → = no change A total of 162 municipalities and 914 water supply systems were assessed in 2011, compared to 153 municipalities and 787 systems in 2010. The marked improvement in submission of performance portfolios by municipalities affirms the commitment by municipal management to raise their service standard and performance. The incentive-based regulatory approach seems to have succeeded to raise the overall awareness and to act as positive stimulus for gradual and sustainable improvement across the country. This is evident when comparing the 2009 Blue Drop score of51.4% to the 2010 improved status of 67.2%, which is again improved upon in 2011 with an average National score of 72.9%. The following pie-chart provides a schematic view of the Provincial Blue Drop scores, where Gauteng takes the lead, followed closely by Western Cape and KZN. The excellent performers increased from 38 Blue Drop awards in 2010 to 66 in 2011, with Western Cape producing the highest number of Blue Drop systems (29). Readers must be mindful that Blue Drop requirements become more stringent (and detailed) with every assessment cycle. Hence, the 66 systems that achieved Blue Drop status are truly ‘excellent’, and the municipalities are congratulated for their devoted efforts. NATIONAL OVERVIEW Page 13 NATIONAL OVERVIEW Page 14 and the subsequent 100% assessment of all municipalities. 66 Blue Drop Certificates are awarded in 2011(alphabetical order): Eastern Cape: The value proposition of Blue Drop information to the sector is vast: Provides the Regulator with a scientific basis to prioritise regulatory interventions where poor performance and drinking water failures are evident. Provides Local Government with information and data pertaining to their systems to plan progressively for continued improvement or turnaround where reduced performance is still evident Lastly. MG applications. Provides sector partners that are responsible for support with information on the critical aspects that need support and will direct the ‘type’ of support required. As such. the Regulator will continue its 4th Blue Drop Certification Assessment. Monitoring Service Level Agreements vs. which will be reported to the sector at the 2012 WISA Conference. etc). This mark an important reference point which few countries can claim credit. Gauge BDS and RPMS activity. the Regulation Unit will be engaging (through predetermined Regulatory Inspector Panels) with allocated Water Services Authorities in order to measure progress on the published Blue Drop Reports as well as WS Regulation Performance Publications (RPMS). This means that panels will be: o o o o o o Monitoring rectification processes (which will include planning initiatives. Blue Drop information provides the public with accurate and verified information on the status of their local municipality’s drinking water service management performance. 2 Blue Drops 2 Blue Drops : : Buffalo City Local Municipality Joe Gqabi District Municipality Free State: 2 Blue Drops 1 Blue Drop : : Maluti-a-Phofung Local Municipality Setsoto Local Municipality Gauteng: 1 Blue Drop 2 Blue Drops 1 Blue Drop 1 Blue Drop 1 Blue Drop 1 Blue Drop : : : : : : The way forward is contained in a progressive Blue Drop programme which alternates the Blue Drop assessments with regulatory implementation on ground level. Blue Drop Awards 2011 The following municipalities are congratulated for their excellence achievement in terms of their compliance status. In 2012. standards and good management practice in drinking water quality management and service delivery to their communities. Actual Service Delivery/performance by service providers. Work with low performing municipalities to identify key areas of focus for turnaround and to perform proper performance audits. In 2011. City of Johannesburg Metropolitan Municipality / Johannesburg Water and Rand Water City of Tshwane Metropolitan Municipality / Rand Water and Magalies Water Ekurhuleni Metropolitan Municipality / Rand Water Emfuleni Local Municipality / Rand Water Mogale City Local Municipality / Rand Water Randfontein Local Municipality / Rand Water Kwa-Zulu Natal: 1 Blue Drop 2 Blue Drops 1 Blue Drop 4 Blue Drops : : : : eThekwini Metro Municipality / Umgeni Water Ilembe Local Municipality / Umgeni Water and Siza Water Msunduzi Local Municipality Ugu District Municipality / Umgeni Water Limpopo: 1 Blue Drop 2 Blue Drops 2 Blue Drops : : : The above outputs will be contained in a Blue Drop Progress Publication in 2013 to inform stakeholders of the progress on the ground. Work with Water Resource and Protection unit to inform the licensing processes. Modimolle Local Municipality / Magalies Water Mopani District Municipality / Lepelle Water and Greater Tzaneen Local Municipality Polokwane District Municipality / Lepelle Water Mpumalanga: 2 Blue Drops 6 Blue Drops : : Mbombela Local Municipality / Silulumanzi Steve Tswete Local Municipality / ESKOM Page 16 NATIONAL OVERVIEW Page 15 NATIONAL OVERVIEW . The one accomplishment that can be attributed to municipalities in South Africa is the marked increase in submission of evidence for Blue Drop assessments. Well done and continue to aspire to advance this good performance to even higher peripheries in the coming year. the Regulator has a complete database of the exact strengths and gaps per municipality and per water supply system from where gradual and sustainable improvement can be facilitated and measured on a continuous basis.Key Findings and Way Forward The national position on water service management performance varies from excellent to very poor. technology choices. Allow for the Municipal Cross Pollination programme to take effect. A detailed schedule and WORKplan is available for sector consultation and input at the Municipal Water Quality Conference of June 2011. which will be directed by the Blue Drop information. 37. 46. 5. 11. 36. 61. 20. 14. 64. 10. 41. 39.21. 42. Mthwalume & Qoloqolo Matlosana Matsulu Middelburg / Mhluzi Modimolle Mogale City Mossel Bay Msunduzi Nature’s Valley Nelspruit North Tshwane (Roodeplaat) Op Die Berg Plettenberg Bay Presidentsrus Prince Alfred Hamlet Qwa Qwa (Makwane) Randfontein Ruiterbos Southbroom to Port Edward & Inland Stanford Oog Stellenbosch Sterkspruit Swartland Bulk Tlokwe Tulbagh Tzaneen Ugie Umzinto & Pennington to Scottburgh Wilderness Withoogte Bulk Wolsley : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : Setsoto Local Municipality George Local Municipality Ugu District Municipality Drakenstein Local Municipality Overstrand Local Municipality City of Johannesburg MM Ilembe District Municipality Maluti-a-Phofung Local Municipality Steve Tshwete Local Municipality Buffalo City Local Municipality Frances Baard District Municipality Bitou Local Municipality Mopani District Municipality Polokwane Local Municipality Rustenburg Local Municipality Ugu District Municipality Matlosana Local Municipality Mbombela Local Municipality Steve Tshwete Local Municipality Modimolle Local Municipality Mogale City Local Municipality Mossel Bay Local Municipality Msunduzi Local Municipality Bitou Local Municipality Mbombela Local Municipality City of Tshwane MM Witzenberg Local Municipality Bitou Local Municipality Steve Tshwete Local Municipality Witzenberg Local Municipality Maluti-a-Phofung Local Municipality Randfontein Local Municipality Mossel Bay Local Municipality Ugu District Municipality Overstrand Local Municipality Stellenbosch Local Municipality Joe Gqabi District Municipality West Coast District Municipality Tlokwe Local Municipality Witzenberg Local Municipality Mopani District Municipality Joe Gqabi District Municipality Ugu District Municipality George Local Municipality West Coast District Municipality Witzenberg Local Municipality NATIONAL OVERVIEW Page 18 . 47. 55. 16. 6. 31. 34. 62. Northern Cape: 1 Blue Drop 1 Blue Drop : : Frances Baard District Municipality / Sedibeng Water Kgatelopele Local Municipality 29. 9. 17. 18. 4. 8. 7. 1 Blue Drop 1 Blue Drop 1 Blue Drop : : : Matlosana Local Municipality / Midvaal Water Company Rustenburg Local Municipality / Rand Water Tlokwe Local Municipality 23. Arnot / Reitkuil Bainskloof Beaufort West Bitterfontein Blackheath Buffelsrivier City of Cape Town Metropolitan Area City of Polokwane Central & South Tshwane Ceres Danielskuil Dolphin Coast Doorenkop 1&2 Drakenstein East London (Umzonyana) Ekurhuleni Emfuleni Eskom Hendrina (Pullenshope) eThekwini Main Faure NATIONAL OVERVIEW : : : : : : : : : : : : : : : : : : : : Steve Tshwete Local Municipality Drakenstein Local Municipality Beaufort West Local Municipality West Coast District Municipality Stellenbosch Local Municipality Overstrand Local Municipality City of Cape Town MM Polokwane Local Municipality City of Tshwane MM Witzenberg Local Municipality Kgatelopele Local Municipality Ilembe District Municipality Steve Tshwete Local Municipality Drakenstein Local Municipality Buffalo City Local Municipality Ekurhuleni Metropolitan Municipality Emfuleni Local Municipality Steve Tshwete Local Municipality eThekwini Metropolitan Municipality Stellenbosch Local Municipality Page 17 Ficksburg George Ghost Town to Mazakhele Gouda Greater Gans Bay Greater Johannesburg Groutville Harrismith(Wilge) Hendrina King Williams Town Koopmansfontein Kurland Letsitele Mankweng Marikana Mathulini. 15. 35. 50. 48. 63. North West: 22. 12. 45. 3. 54. 43. Western Cape: 1 Blue Drop 3 Blue Drops 1 Blue Drop 3 Blue Drops 2 Blue Drops 2 Blue Drops 3 Blue Drops 3 Blue Drops 3 Blue Drops 5 Blue Drops : : : : : : : : : : Beaufort West Local Municipality Bitou Local Municipality City of Cape Town Metropolitan Municipality Drakenstein Local Municipality / City of Cape Town and West Coast District Municipality George Local Municipality Mossel Bay Local Municipality Overstrand Local Municipality Stellenbosch Local Municipality / City of Cape Town West Coast District Municipality Witzenberg Local Municipality ******************** 33. 28. 26. 59. 38. 56. 19. 60. 30. 52. 32. 2. 24. 25. 53. 57. 27. 65. 49. 66. 51. 13. 58. Blue Drop Certified Systems for 2011 (alphabetical order): 1. 40. 44. NATIONAL OVERVIEW Page 19 NATIONAL OVERVIEW Page 20 . WESTERN CAPE Page 21 . resulting in an output volume of 797. The Local Municipalities and the Amatola Water Board are the main Water Services Providers in the Eastern Cape that feeds to municipal networks via a number of centralised bulk water schemes.28% Municipal Blue Drop Score A total design capacity of 989 is available for drinking water supply in Eastern Cape Province.2 27.7 97.5 126.9 MEDIUM SIZE 2-10 Mℓ/day 35 138.6 797. Provincial Blue Drop Score 77.6 80.1 80.2 Ml/day.48 163 989. a figure of 80% is assumed (of the capacity utilised).5-2 Mℓ/day 29 28.33% Provincial Best Performer Buffalo City Local Municipality is the best performing municipality in Eastern Cape Province: 91. distributed over 163 supply systems.0 LARGE SIZE <10-25 Mℓ/day 10 156.0 MACRO SIZE >25 Mℓ/day 6 665.2 EASTERN CAPE Page 1 EASTERN CAPE Page 2 .3 3. MICRO SIZE <0.62 96.5 Mℓ/day No of Water Supply Systems System Design Volume (Mℓ/day) Average Operating Capacity (%) Output volume (Mℓ/day) N/A = Not Applicable NI = No Information SMALL SIZE 0.6 430.CHAPTER 3 – EASTERN CAPE PROVINCE Introduction Water services delivery is performed by seventeen (17) Water Services Authorities in Eastern Cape via 163 drinking water supply systems.0 111.9 64.9 80.1 Undetermined 68 NI NI NI Total 15 3. Operational data is not available for all systems and where absent. 4% ↑ = improvement.95%) 68 (55. → = no change The 100% assessment coverage serves to affirmation the continued commitment by Eastern Cape municipalities to provide reliable and uninterrupted water supply to consumers. ↓ = digress. whilst establishing essential systems and processes to sustain and measure gradual improvement. The most significant is score is the Provincial Blue Drop score of 77. Most of the provinces across the country is managing a constant improvement on weighted provincial performance. However.1% is noted with concern. the decline from 2010 to 2011 by 2.33% Performance trend ↑ ↑ ↑ ↑ → N/A Incentive-based indicators 11 (of 17) 17 (of 17) Number of municipalities assessed (65%) (100%) Number of water systems assessed Number of Blue Drop scores ≥50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 80 35 (43.33% 123 55 (42. The positive trend in number of systems that achieved >50% is encouraging. a remarkable 163 systems were assessed during the 2010/11 Blue Drop Certification. and the Eastern Cape’s deviation from this is disquieting.75%) 45 (56. These developments are monitored meticulously by the Department.92%) 80 (49. Unfortunately. EASTERN CAPE Page 3 EASTERN CAPE Page 4 . however.25%) 3 54. It must be noted that it is possible that smaller systems collapsed into a larger systems or that a large system divided to form smaller systems.Provincial Blue Drop Analysis Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from excellent to unsatisfactory. the Province has succeeded to only raise 4 Blue Drop awards for the current assessment cycle.08%) 4 77.28%) 4 79. The trends analysis indicates that Eastern Cape has succeeded to improve its Provincial Blue Drop score Trend Analysis: Provincial Blue Drop Score – during the 2009 to 2010 Years 2009 to 2011 assessment year. The incentive-based regulatory approach succeeds to act as a positive stimulus to facilitate improved performance and public accountability.3% which places Eastern Cape amongst the mid performance on the national Performance Log. BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 17 (of 17) (100%) 163 83 (50. compared to 8 (2010) and 2 (2009). which is a marked improvement from 74% in 2010 13. Four Blue Drop Certificates are awarded in Eastern Cape: 2 Blue Drops 2 Blue Drops : : Buffalo City Local Municipality Joe Gqabi District Municipality EASTERN CAPE Page 5 EASTERN CAPE Page 6 . whilst municipalities that drive ‘continuous’ improvement. Thereby. as indicated in the Provincial Performance Log.When comparing 2011 Blue Drop results with 2009 and 2010.. Blue Drop requirements become more stringent with every assessment cycle. as indicated by the low number of Blue Drop scores and the slight decline in Provincial Blue Drop score. The overall business of drinking water supply and quality management is not in a healthy space. Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement. Municipalities who merely ‘maintained’ their water on same levels year in and out. Conclusion The Blue Drop results for 2011 indicate that municipal drinking water quality management in Eastern Cape vary from excellent to unsatisfactory..2 of all systems are now in excellent and very good state (2011) compared to 11. are likely to be awarded with improved Blue Drop scores with each assessment cycle. with 44 systems that need attention. the following trends are observed: 163 systems are assessed in 2011 compare to only809 (2009) and 123(2010) 49% systems scored between 0-33% in 2011.4% in 2010 × 5 systems achieved Blue Drop Certification.. is likely to achieve reduced Blue Drop scores. 78% (↑) 53.89%(↑) 25.06% 4. Findings: 1. This should be conducted in line with the risk assessment component of the water safety planning process.6 0 5 50 81 78 100 20 100 51 11.3 58 75 78 59 0 10 100 9 6. Target was 80%. (Regular.16 100% 15 000 <50 88. A full SANS 241 done at the period/season of expected highest risk is to inform this process.3 5 50 86 82 100 20 100 51 11.54% Belfort(Maluti) Matatiele LM Water Services Authority: Water Services Providers: Amatole District Municipality Amatole DM.3 58 35 72 62 0 45 100 2 6. Amatola Water a 65.50% 100% (4 months) 58. sadly they will not achieve this though due to lack of chemical monitoring”. In addition to this it is paramount that the municipality ensures that process audits are undertaken to inform process optimisation or refurbishment where required.Water Services Authority: Water Services Providers: Alfred Nzo District Municipality Alfred Nzo District Municipality 52.21% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Matatiele Matatiele LM Performance Area Water Safety Planning Process & Incident Response Management Process Control.6 0 5 70 86 79 100 85 100 51 7. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 49.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.75% 3 100% 52 000 <50 98. Some of the systems also operate beyond its design capacity in times of peak demand.30% (9 months) No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.85% (↑) 53. The asset register displays unrealistic (under-valued) replacement value costs.8 14% 12 500 87 92.7 0.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.70% 100% (1 month) 61.44 192% 1 500 >500 96.67% 100% (5 months) Regulatory Impression Alfred Nzo District Municipality displayed an impressive improvement since the previous assessment.31% 7.3 5 90 86 81 100 20 100 51 11.3 0.31% 2. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Seymour a Hogsback a Cathcart a Kei Road a 5 80 86 87 100 29 100 51 11.81% 8.5 76% 19 000 100 100% (7 months) No data 56.06% 2.98%(↑) 27.96% (↓) 72. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 58.5 80% 6 000 333 91.6 0. This is a good success story where their manager presented them with a target and they are working hard to achieve this.61% (8 months) No data 47.94% 2.) Asset management also requires enhancement.3 58 65 69 66 0 45 100 9 6. EASTERN CAPE EASTERN CAPE Page 8 .44% 1 90% 23 000 <50 100% (8 months) No data 52.31% 0. at least monthly monitoring required. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Kwabhaca UMzimvubu LM MountAyliff UMzimvubu LM Western Region Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.79% (↑) 72.60% 100% (4 months) 61. This serves as prove that this Municipality is geared for the paradigm shift towards excellence as facilitated by the Blue Drop certification programme.43% (↓) 73.92%(↑) 23. There obviously remains sufficient room for improvement but the Department is encouraged by this display of commitment towards improvement.87% 100% (7 months) 62.2% to 56.54%.94%(↑) 24.8 75% 27 737 129 94.41% 100% (8 months) 75.4 14 90 75 82 100 29 100 51 7.208 68% 31 800 176 97.5 22% 6 000 92 94. The overall Blue Drop score improved from 26.8 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 63.06% 8. Page 7 Water Safety Planning Process & Incident Response Management Process Control.87% 100% (3 months) 2.09% (↑) 50. There is a real need to improve the monitoring programmes to include sampling for chemical determinands as well.4 0 5 80 85 80 100 55 100 51 6.6 0.8 0.62% (↑) 53.48% 100% (3 months) 66.6 0 5 80 86 84 100 20 100 51 11.69% 1.69% 2. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Adelaide a Bedford a Fort Beaufort a Alice a 58 75 70 60 0 45 100 2 0 0. The Lead Assessor noted: “The WSA was fairly well prepared and provided a number of outstanding information at the confirmation session.7776 94% 1 500 487 90.0 0.208 84% 31 700 217 93.72% (↑) 56. They presented a good attitude and will make work of information that must still be provided. 44% 0.94% 0.95% 100% (6 months) 76.0368 87% 5 700 158 100.64% (↑) 78.00% (7 months) EASTERN CAPE Page 9 EASTERN CAPE Page 10 .35% 100% (4 months) Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 84.58% 18 120% 94 964 227 99.73% (10 months) 83.3 68 90 81 100 100 58 100 21 7.5 5 65 43 73 0 55 60 12 11.90% (↑) 61.00% 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Sandile a Binfield a Debe a Stutterheim Central Region Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.3 0 68 80 70 100 50 29 100 51 9.11 64% 5 141 <50 94.29 109% 3 056 103 100.4 0.00% 100.71712 145% 5 850 178 95.64% 100% (6 months) a 50.5 0.3 68 90 86 100 100 85 100 51 4.2 68 80 86 100 50 85 100 51 5.06% 0.5 130% 16 797 116 96.5 100% 45 000 <50 89.35% 100.3 0.91% 100% (9 months) 75.00% (11 months) 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Ambele a Upper Mnyameni Masincendane a 5 60 86 81 100 85 100 12 7.54% (↓) 79.7 0.50% 2 110% 8 140 270 100.01% 6.81% 0.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.79% (↓) 53.56% (↑) 83.00% (5 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.68% (↑) 53.6 5 90 81 87 100 78 100 43 7.00% (5 months) 69.11% (↓) 72.4 5 90 81 80 100 20 100 43 11.65% (↑) 63.6 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.7 102% 32 000 150 100% (8 months) No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% (6 months) 85.44% 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 70.6 125% 288 >500 100.3 68 70 86 100 100 85 100 51 4.696 97% 8 140 83 100.2592 32% 760 109 89.74% 100.00% (↓) 61.7 0.16% (↓) 95.33% (↑) 83.9 0.5 0.69% 4. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties MorganBay a Cinsta East a Kei Mouth a KeiBridge a 68 80 86 100 100 85 10 51 4.06% 4.06% 1.8 100% 21 555 <50 98.00% (3 months) 82.7344 129% 25 250 <50 89.25% 1.4 5 90 86 80 100 45 100 43 12.3 0.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.09% 100.6 0 68 90 70 100 100 20 100 51 9.16% 99.20% (↓) 92.3 5 90 81 82 100 78 100 43 9.94% 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 65.00% (9 months) 68.60% (↑) NA 0.80% (↓) 88.9 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Hagahaga a Peddie a Glenmore a 5 90 81 87 100 20 100 53 14.3 Water Safety Planning Process & Incident Response Management Process Control.9 0.00% 100% (7 months) 70.00% 100% (7 months) 61.8 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 74. 6 0 5 65 81 93 100 20 100 31 11.06% 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 64.11% 100% (8 months) 76.56% 18 72% 80 000 162 89. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 64.77% (↓) 67.28% 100% (8 months) 58.33% 100% (9 months) 74. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 5 90 78 89 100 20 100 69 10.31% NI NI 35 000 80.7 0.98% 41.2 8 20 78 99 0 85 0 0 0 0.4 Water Safety Planning Process & Incident Response Management Process Control.08% 100% (9 months) 66. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 5 40 86 87 100 45 100 51 10.40% (↑) 46.5 0.6 26% 46 627 <50 92.5 40% 5 800 <50 92.31% 0.94% 4.9 0 5 35 86 83 100 85 100 62 7.41% (↓) 71.6 0 5 90 81 93 100 20 100 62 11.76% (↓) 64.59% (↑) 48.63% 20.5 40% 4 400 <50 92.3 5 85 86 84 100 20 100 62 14.41% Borehole systems not assessed: Nkonke.56 71% 15 600 <50 95.48% (↓) 69.45% (↓) 75. Yet would the expectation remain to ensure that the performance improves over the next reporting cycle.86 58% 23 000 <50 100.56% 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Eastern Region Butterworth a Ngqamakwe a Qolorha a Tholeni a Performance Area Cwebe a Mendu Dwesa Kotana 5 50 69 91 100 45 100 62 10.2 Water Safety Planning Process & Incident Response Management Process Control.3 5 50 81 91 100 20 100 51 11.3 0 5 55 84 89 100 20 100 62 11.17% 19.48% (↑) 41. Great Kei and Nxuba Regulatory Impression The performance of Amathole DM remained more or less the same but it is regrettable that decline in compliance (especially in Peddie and Debe) prevented a Blue Drop allocation for the third year in a row.2 0 0 22 100 0 43 0 0 0 0.00% 100% (8 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.19% 0.6 50% 5 900 220 92.72 67% 15 700 <50 92. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Elliotdale a Dutywa a Willowvale a Qwaninga a Boreholes Performance Area Mnquma Mbashe Amahlathi Ngqanda 0 15 18 98 0 32 0 0 0 0.38 26% 5 900 <50 95.31% 2.0 0 5 40 72 92 100 20 100 62 11.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.86% 100% (8 months) 57.7 0.31% 100% (7 months) 58.59% 100% (7 months) Systems Water Safety Planning Process & Incident Response Management Process Control.36 50% 700 257 92.06% (↑) 59.6 0 5 70 67 76 100 78 100 62 10.02% (↑) 45.31% 0.06% 0.0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.1 0 10 20 100 0 43 0 0 0 0. EASTERN CAPE Page 11 EASTERN CAPE Page 12 .6 0.86% 100% (7 months) 63.3 0.17 59% 150 700 <50 98. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 65.00% 100% (2 months) Blue Drop Score (2011) 17. Ngqushwa.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.63% 0.18% (↑) 52. The Department however notes the commitment of this municipality in spite of the host of challenges that goes with the management of drinking water quality in a sparsely populated area.59% (↑) 47.69% 0.31% 100% (6 months) 61.65% 100% (7 months) 61.3 5 60 64 92 100 20 100 51 15. 00% (11 months) No data Regulatory Impression It is unfortunate to see a significant decline in the performance of BaviaansMunicipality.33% (↓) 50. risks and requirements and not on the water quality perspective.3 0 65 50 27 50 65 25 0 0 0. EASTERN CAPE Page 13 EASTERN CAPE Page 14 .3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Asset Management performance areas for this assessment period. This can be addressed through improved process control. the asset register requires improvement to ensure that the municipality is informed on all the crucial elements of infrastructure. The operations and maintenance manuals also requires improvement to ensure that process controllers have access to site specific manuals. maintenance and management skill. This can be largely accounted for by the increased weightings applied to the: Water Safety Planning Process and Incident Response Management and the.13% (↓) 55. and the consequent lack of effort from the municipality to address these areas. The water safety planning process focuses too much on infrastructural challenges. The Steytlerville system needs urgent attention to address poor microbiological compliance.85% NI NI 8 500 94. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 14. This is an important requirement. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Steytlerville Willowmore 0 3 58 28 85 0 25 0 0 0. Both systems will benefit from the initiation and implementation of a Water Safety Plan which will assist in identifying and addressing all possible risks to the system.Findings: 1.18% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. From an asset management perspective.25% NI NI 10 500 100. indicating that Drinking Water Quality Management is not up to standard. 2.64% No data 37. Water Services Authority: Water Services Providers: Baviaans Local Municipality Baviaans Local Municipality 24. 51% Water Services Authority: Water Services Providers: Buffalo City Local Municipality Buffalo City LM.9 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Greater effort also needs to be applied in the performance areas of Asset Management and Publication of Drinking Water Quality Performance.94% (→) NA NI (yield) NI 10 000 96.58% (↑) NA 4. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 92.00% No data 28.82% WSP: 100.0 0.00% WSP: 99. Attention must be given to implementing a more comprehensive Water Quality Monitoring Programme.84% (↑) 30.15 (yield) NI 5 000 97.57% (↑) 95. The improvement shown in the Somerset East system is largely due to commendable efforts in initiating the Water Safety Planning Process.15% 120 81% 430 000 226 99. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 96 99 94 93 100 100 100 78 0.43% No data 38.7 0 93 89 100 81 100 100 100 93 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 46.25% 12 84% 50 000 202 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Cookhouse Pearston Somerset East Performance Area Systems East London(Umzon yana) Kei Road a. Chemical Compliance(12 months) Performance Area Water Safety Planning Process & Incident Response Management Process Control.6 Ncera 85 13 58 93 0 75 50 48 0 0. despite poor microbiological compliance.00% WSP: 100% (10 m) 59. Both criteria have increased weightings from the last assessment period with the Department’s aim of promoting continuous improvement.28% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Performance Area Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance(12 months) 95.00% 100.7 78% 270 000 97 99. Amatola Watera.12% No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.0 0. Amatole DM b 91.35% 100.0 0.3 46 54 51 50 100 20 0 8 7.0 0 Water Safety Planning Process & Incident Response Management Process Control.13% (→) NA 2 100% 10 000 200 100.42% Regulatory Impression Drinking Water Quality Management Performance in BlueCraneMunicipality has remained stagnant with a slight improvement shown in the Somerset East system. one that is informed by proper risk assessment.2 0.25% (→) NA NI (yield) NI 5 000 No data No data 81.4 0 63 90 60 82 60 29 100 49 7. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Laing a 93 100 86 93 85 96 85 81 4.Water Services Authority: Water Services Providers: Blue Crane Route Local Municipality Blue Crane Route Local Municipality 39.92% 64.3 9 8 44 50 100 50 0 0 0 0.3 Majali 85 15 0 0 0 0 0 40 0 0 Nahoon a 89 100 75 93 85 55 100 78 4.59% No data WSP: 100% (3 m) 56.44% (↑) NA 33 76% 45 000 >500 99.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.8 75% 2 500 >500 No data WSP: 92.68% WSP: 97.00% 99.67% (7 m) 20.00% (↑) NA NI (yield) NI 3 000 100% (6 months) 100% (4 months) EASTERN CAPE Page 15 EASTERN CAPE Page 16 .97% (↑) NA 33.00% 4 NI NI 88.92% 100% (10 months) 96.06% (↑) NA 0.51% 99.b KiddsBeach King Williams Town 18 20 51 50 100 70 0 8 7. Implementing this process within all systems will be greatly beneficial in improving overall performance.3 80 14 64 93 100 20 100 40 4.29% (↑) 95. The water services institutions are encouraged to prepare portfolios of evidence throughout the year.00% (11 months) No data 04.16% No data. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 16.086 (yield) 30% 2 000 <50 100.88% NI NI 1 000 83.6 Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.73% (10 months) 66.34% (↑) NA 18 120% 94 964 227 No data.00% (10 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.88% NI NI 1 500 100. Findings: 1. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.80% (↑) 26.00% 100.35% (↓) 26.55% (↓) 26.55% (↑) 26.3 0 0 66 50 50 10 0 0 0 0 2.3 0 0 66 50 50 70 0 0 0 0. WSP: 99. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 29.33% (11 months) No data 14.00% (11 months) No data EASTERN CAPE Page 17 EASTERN CAPE Page 18 .1 0 85 15 66 93 100 55 100 48 2. WSP: 99.88% NI NI 500 No data No data Regulatory Impression Again the teams of Buffalo City Local Municipality and Amatola Water impressed with a very good effort under challenging circumstances.7 0.73% 69 90 69 89 75 100 100 93 1.00% (10 months) No data 14.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. The Department wish to congratulate these two institutions for achieving Blue Drop status for two systems and came rather close for a third.88% NI NI 1 000 92. It was basically the lack of a proper process audit. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Glenconnor Kleinpoort Miller 0 0 64 50 50 10 20 0 0 0 0 0 66 50 50 10 0 0 0 0 0 3 41 5 0 0 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Rietbron Vondeling Wolwefontein 0 3 66 50 50 60 0 0 0 0. This is a remarkable effort for the second year in succession. It is also noted that the municipality made a significant amendment to its drinking water quality management approach where smaller villages were given recognition as formal water supply systems.82% (↑) NA 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 89. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Sandile a Winterstrand Water Services Authority: Water Services Providers: Cacadu District Municipality Cacadu District Municipality 18.00% (11 months) No data 32. This obviously will make DWQ management much more challenging but is absolutely the correct step taken.55% (↓) 26.55% (↓) 26.88% NI NI 500 92. Certain systems’ scores were compromised due to a lack of information or evidence presented to the inspectors. the fact that only 7 months’ chemical monitoring was done by Amatola Water and the lack of monitoring programmes as informed by the risk assessment that prevented the certification of the Laing system.88% NI NI 500 100. Water Safety Planning Process & Incident Response Management Process Control. 6 27 54 36 50 100 20 25 29 0. EASTERN CAPE Page 19 EASTERN CAPE Page 20 . maintenance and management skills to ensure optimal Drinking Water Quality within CacaduMunicipality. One of the aims of the Blue Drop Certification Programme is to promote continuous improvement thus certain criteria have increased in weighting over the past assessment periods.13% 10 90% 25 000 360 88. Water Services Authority: Water Services Providers: Camdeboo Local Municipality Camdeboo Local Municipality 32. such as Water Safety Planning. A consultant has been appointed to assist with some of the documentation and evaluation of the current situation. Another area of concern is the municipality’s challenge in attaining the appropriate process control. Analytical equipment has been purchased and evidence of intention to participate in the WaterAcademy training programme was submitted. From the assessment it seems that CacaduMunicipality has not taken cognisance of this as no progress has been made in either of these performance areas.38% (↓) 36.81% (↓) 40.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.6 27 48 36 50 100 55 25 29 0 1. The Lead Inspector noted: “The WSA has shown commitment to improvement during the next assessment period. It is strongly advised that the municipality initiates and implements the Water Safety Planning Process which will allow all possible risks to the drinking water system to be identified and addressed.13% 1. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 32.28% (↑) 35. Performance Publication and Asset Management. with slight improvements in the Rietbron and Vondeling systems.00% No data 33.79 44% 5 000 158 82. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Graaf Reinet Nieu Bethesda Aberdeen 27 58 30 50 100 20 25 16 1.95% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Inspectors are confident that this positive attitude will bear fruit in terms of a significantly improves score during the next assessment period.61% No data Regulatory Impression Unfortunately it was measured that CamdebooLocalMunicipality is not making any progress on implementing the Blue Drop requirements.68% No data 43.38% NI NI 1 000 100. 1.7 1.” The Department also requires urgent attention to be given to microbiological compliance with the national standard as well as the expansion of the monitoring programme to include chemical determinands.Regulatory Impression It is regrettable to observe an overall decline in the performance of CacaduMunicipality. Both the Rietbron and Vondeling managed to achieve 100% compliance with microbiological standards. However it is noted that there is promise for improved future performances. Inspectors advised that the monitoring programme needs to be addressed and as well as maintenance of equipment. while all other systems failed to meet acceptable standards. 5 0 35 30 13 75 0 75 100 40 4.1 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.57% (11 months) No data 56.1 85 80 84 75 100 78 100 40 5.1 85 90 76 39 0 78 100 40 2. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 79.95% (11 months) 83.38% 2.9 0.0 0.09% (↑) NA 2 90% 6 200 290 86.Systems Water Services Authority: Water Services Providers: Chris Hani District Municipality Chris Hani District Municipality 73.2 0.3 0 85 90 89 71 100 93 100 40 1.13% 15.46% (↑) 33.56% 36 61% 95 000 231 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 82.82% (↑) NA 5 80% 45 000 89 99.38% (11 months) 42.4 NI 30 000 <50 100.4 35 40 53 71 50 93 100 40 3. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Engcobo LM Engcobo Engcobo LM Rural Inkwanca LM Molteno Sterkstroom Inkwanca LM 85 60 56 75 50 10 100 40 4.69 NI 90 000 No data No data 68.4 85 40 59 69 50 38 100 40 4 0.35% 73.83% 95.34% (↑) 40.47% Performance Area Water Safety Planning Process & Incident Response Management Process Control.1 Performance Area Water Safety Planning Process & Incident Response Management Process Control.1 Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.51% (↑) 50.3 85 70 89 67 50 22 100 40 3. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Intsika Yethu LM Tsojana Intsika Yethu LM Rural Intsika Yethu LM Thomo Inxuba Yethemba LM Cradock Municipal Blue Drop Score 2011: Systems 85 70 89 74 100 93 100 40 1.4 NI 10 200 235 92.80% (↑) 37.6 NI 45 600 342 93.38% 2. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Inxuba Yethemba LM Middleburg Queenstown Lukhanji LM Whittlesea Lukhanji LM Lukhanji LM Rural 85 30 54 74 100 20 100 40 4.3 0.00% 95.00% 100% (1 month) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.76% (11 months) 09.31% 1.60% (↑) NA NI NI 68 000 98.08% (↑) 67.42% 98.9 0.1 0.% (11 months) 95.38% 100% (8 months) 84.22% (↑) 32.9 83% 9 200 81 100.5 0 85 70 89 73 100 20 100 40 9.88% (11 months) 100% (11 months) 82.82% (11 months) 98.00% (1 month) No data 60.73% 100% (11 months) Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.75% 2 60.2 0.50% 0.4 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% (5 months) 100% (3 months) 68.26% (↑) NA 10 80% 19 899 402 100% (7 months) 100% (7 months) 67.39 96% 10 474 124 94.25% (→) NA 0.29% (11 months) 98.18% (→) NA 1 NI 90 000 <50 90. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 56.1 35 30 37 75 0 20 100 40 4. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Emalahleni LM Indwe Machubeni Emalahleni LM Rural & Farms Emalahleni LM Emalahleni LM Dordrecht 85 60 89 71 50 93 100 40 2.8 137% 6 365 95.89% (11 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.49% (↑) 62.8 64 000 239 100.6 15.12% (11 months) 100% (9 months) EASTERN CAPE Page 21 EASTERN CAPE Page 22 .5% 32 977 <50 98.46% (9 months) 59.13% 21.1 85 40 89 75 100 93 100 40 4.1 35 40 0 0 0 0 0 0 0 0 85 23 59 74 50 73 100 40 3.03% (↑) NA 2 75% 10 000 150 96.12% (↑) NA 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 54.6 0.7 0.85% (↑) 43.5 0. 67% (↑) NA NI NI 15 000 106 44. Furthermore the fact that both the Jansenville and Klipplaat treatment systems are operating above their design capacities needs to be addressed.7 114% 15 000 53 70. The worst performing systems would be the Rural Systems within the jurisdiction of IntsikaYethuLocalMunicipality.” Findings: 1.4 0 35 50 46 30 0 20 100 40 4.3 0. This indicates that the municipality is taking steps to improving Drinking Water Quality Management performance but greater commitment is necessary. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Jansenville Klipplaat Waterford 0 28 35 28 100 10 80 47 3. The Blue Drop inspectors noted: “The Water Services Providers responded very well to the deficiencies identified during the Blue Drop Assessment and come well prepared for the Confirmation Interviews. The District Director personally led the interviews and made sure that each of his WSPs was represented in large numbers.5% speaks volumes of the officials’ commitment in this regard. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 55.21% No data 38. Nevertheless there would remain areas with dreadful microbiological compliances i. in systems such as Cala and Eliott. The municipality is required to inform the Department’s regional office within 30 days as from the release of this report on an action plan for urgent improvement of treatment efficiency levels in these areas. the Department has noted marked improvements in the Jansenville and Klipplaat systems. An overall score improvement from 53. Microbiological compliance is not up to standard thus it is advised that the municipality asserts greater effort in improving operational monitoring to ensure that treatment is optimised. Regulatory Impression While overall scores for Ikwezi Municipality systems remain low.55% 85 60 69 71 0 20 100 40 4.00% 100% (11 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.4 0.5 0 85 40 42 75 0 20 100 40 4.24% (↑) NA 6 90% 9 500 >500 24. The Waterford system requires attention as no information was available for most performance areas.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.61% (↑) 03.88% 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Sakhisizwe LM Cala Sakhisizwe LM Rural Sakhisizwe LM Elliot Tsolwana LM Tsolwana Water Services Authority: Water Services Providers: Ikwezi Local Municipality Ikwezi Local Municipality 26.98% (↑) 12. Initiation and implementation of the Water Safety Planning process will greatly assist Ikwezi Municipality across all systems in identifying and addressing all risks from drinking water source to consumer. Compliance percentages in these two systems are well below 50% and it can be expected that these communities are at risk.5 0 85 50 68 75 0 78 100 40 7.83% (→) NA NI NI 35 000 No data 100% (1 month) 51.00% (4 months) 100% (5 months) 74.38% NI NI 60 No data No data Regulatory Impression Another Eastern Cape Water Services Authority that impresses with its drive to improve drinking water quality management.5 0 68 53 27 100 10 80 62 0 0.5 180% 6 000 150 85.10% (↑) 03. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 33.1% to 73.8 0 28 0 0 0 0 0 9 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. This is sincerely a commendable performance under challenging circumstances.4 Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.e.84% (↑) NA NI NI 32 509 100.44% (3 months) 100% (4 months) 42.42% No data 04. EASTERN CAPE Page 23 EASTERN CAPE Page 24 . The WSPs were strongly supported by the ChrisHaniDistrictMunicipality. This illustrates the commitment of the District towards the Blue Drop Certification Programme.13% 0. 10% 4. Gariep LM b.74% (10 months) 98.87% (3 months) 95.4 131% 160 000 419 97. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Systems Water Services Authority: Joe Gqabi District Municipality Elundini LM a.00% 98.3 60 39 78 93 100 20 100 82 5. Water Safety Planning Process & Incident Response Management Process Control.00% (3 months) 47.08% 14. Gariep LM.81 NI 19 541 88. Maletswai LMc.00% 100. Senqu LM d.3 100 86 100 93 100 85 100 100 1.4 73% 60 000 175 97.80% (4 months) EASTERN CAPE Page 25 EASTERN CAPE Page 26 .3 79 19 69 93 100 45 100 52 5.1 NI 2 000 100.96% (11 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. DWA found the municipal officials well prepared and eager to improve drinking water quality (DWQ) management within the 11 supply systems presented for evaluation.73% 94.00% (11 months) No data 95.2 0.013 (yield) NI 1 727 88.00% 96.60% NI NI 20 000 100.91% 96.15% (3 months) 64.74% (3 months) 64.98% 0.19% (↑) 47.33% (4 months) 66. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Maclear a Ugie a Burgersdorp b Oviston b Water Safety Planning Process & Incident Response Management Process Control.66% (↑) 50. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 78. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 84.00% 97.55% (↑) NA 1.6 NI 8 157 98.98% 6.6 0 68 39 78 93 100 85 100 82 2. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Aliwal North c Jamestown c Barkley East d Lady Grey d 63 89 85 93 100 85 100 72 2.3 0.Water Services Providers: Municipal Blue Drop Score 2011: Systems 83.3 Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.3 79 89 89 100 100 100 100 100 0.92% (4 months) 85.81% (↑) 53.83% (2 months) Regulatory Impression The Department commends the performance of JoeGqabiDistrictMunicipalityduring this Blue Drop assessment period.2 0.85% 5. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 77.93% (↑) 53.4 0 68 35 78 93 100 85 100 60 3. Amatola Watere Performance Area Rhodes d Rossouw Boreholes d 39 29 49 93 50 20 100 73 0 0 Sterkspruit e 79 29 84 93 100 85 100 63 0 0.03% (↑) 46.3 0.60% 6 41% 16 335 151 100.8 0.4 0.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.95% (↑) 53. The Department wish to encourage the Municipality to not rest on its laurels but to maintain the performance and supply of drinking water safe for human consumption.4 NI (new plant) 7 991 90.49% Performance Area Water Safety Planning Process & Incident Response Management Process Control.72 120% 12 000 72 100. The definitive laudable feat would therefore be that DWA can award the Joe Gqabi with Blue Drop Certification in 2 water supply systems (Ugie and Sterkspruit).05% (↑) 60.68% (→) NA 0.71% (↑) 51.62% 2.3 63 79 74 93 100 20 100 96 0 0 79 79 73 93 100 85 100 78 2.89% 95.29% (2 months) 82.60% 0.1 NI (new plant) 2 000 95. Senqu LM and Amatola Water). Together with various water services providers (Elundini LM. Maletswai LM.28% 99.02% (↑) 57.04% 95. 15% (↑) 64. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 44.25 NI 842 297 86.75% 2.26% 100% (4 months) 58.75% 100 80% 5 000 >500 100.5 NI 19 889 95.68% (↑) 67.96% 100% (4 months) EASTERN CAPE Page 27 EASTERN CAPE Page 28 .00% 100% (3 months) 44.30% (↑) 50.56% 0.46% (↓) 50.54% 100% (4 months) 68.55% 100% (4 months) 44. However.94% 3.86% 100% (4 months) 81.00% 100% (4 months) a 82.5% to 75.19% NI NI 5 163 92.Water Services Authority: Water Services Providers: Kouga Local Municipality Kouga LM.1 57% 5 000 11 400 93.67% (↓) 63.30% (↑) 61. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 45.1 54 60 51 93 100 20 50 32 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.08% (↓) 62. The overall Blue Drop score improved from 60.93% Regulatory Impression KougaLocalMunicipality performed impressively during the last Blue Drop assessment in spite of dropping scores on 4 of the 8 systems. the condition of some of the water works needs to be improved to match the work being done in other areas of the Blue Drop Certification (refer to plant visits.” The Municipality is encouraged to focus on improving or initiating operational monitoring at some of the smaller systems as well as process audits as part of implementing sound asset management practice.56% 3.93% (↓) 58. Lead Inspector noted: “There is definitely a commitment towards obtaining Blue Drop Status in this municipality. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Patensie St Francis Bay Thornhill a Oysterbay 54 40 71 84 100 20 50 32 0 0 61 90 86 88 100 20 80 55 0 0 61 90 86 88 100 96 80 55 0 0.4 NI 33 328 100. Nelson Mandela Metropolitan Municipalitya 74. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Hankey Humansdorp JeffreysBay Loerie a 54 40 71 94 100 20 50 39 0 0 54 40 78 88 100 20 50 32 0 0 54 40 71 96 100 100 50 32 0 0 61 90 86 88 100 100 80 55 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.25% 2 NI 5 500 364 78. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.50% NI NI 5 000 100. especially for Hankey).93% which is a striking improvement.00% 100% (4 months) Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 16.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.29% No data 13.Water Services Providers: Municipal Blue Drop Score 2011: Systems 14.68%(→) NA NI NI 4 000 57. improved management of drinking water quality incidents and consequently improved drinking water quality compliance.64% (11 months) No data Regulatory Impression It is unfortunate that Kou Kamma municipality’s performance is not up to standard with only four of the ten supply systems showing only slight improvement.88% NI NI 600 89.47% (10 months) No data 13.06% (↑) 09.5 0 0 39 76 20 10 0 0 0 1. Water Safety Planning Process & Incident Response Management Process Control.36% Performance Area Water Safety Planning Process & Incident Response Management Process Control. As a result overall Blue Drop scores for all systems remain low.5 0 0 43 71 100 60 0 0 0 1.5 0 0 33 78 0 10 0 0 0 1. once implemented will assist in addressing the shortcomings in terms of the Blue Drop criteria such as: improved operational and compliance monitoring. Maintenance and Management Skills.88% NI NI 6 000 37. Blue Drop scores for the past two years indicate that greater effort and commitment is required from Kou Kamma municipality to get drinking water quality management practices up to standard.55% (↓) 19.13%(→) NA NI NI 2 160 78. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 11. Process Control.00% No data 10.5 0 0 39 74 20 10 0 0 0 1.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.13% NI NI 2 000 31. Performance Publication and.10% (10 months) No data 12.5 0 0 41 75 50 10 0 0 0 1.13% NI NI 8 000 35. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Krakeel Louterwater Misgund Sanddrif 0 0 43 75 100 10 0 0 0 1.63% NI NI 6 000 63.04% (↑) 09.84% (↑) 13.93% No data 30.5 0 0 41 71 50 10 0 0 0 1. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Water Services Authority: Kou Kamma Local Municipality Kou Kamma Local Municipality Performance Area StormsRiver Woodlands 0 0 39 74 20 10 0 0 0 1.05% (11 months) No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. implement the Water Safety Planning process which aims at identifying and addressing all risks within the water supply system.5 0 0 41 74 50 10 0 0 0 1.63% NI NI 7 000 19.57% (7 months) No data 11. This process.58% (11 months) No data 11.57%(↓) 15. A good start would be to initiate and most importantly. Asset Management.5 0 0 43 75 20 10 0 0 0 1. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Clarkson Coldstream Joubertina Kareedouw Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 13.63% NI NI 902 100.30% (↑) 10. No information was provided for the following performance areas: Water Safety Planning Process and Incident Response Management.11% (↓) 15.32%(↓) 16.88% NI NI 368 93.89% (10 months) No data EASTERN CAPE Page 29 EASTERN CAPE Page 30 . from source right through to the consumer. Water Safety Planning Process & Incident Response Management Process Control.89% 99. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Regulatory Impression Performance Area Bathurst Port Alfred Seafield / Kleinmonde 0 0 34 49 50 10 25 0 0 0 0 5 32 51 50 10 28 8 0 0 0 5 36 50 50 10 25 8 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Amatola Water a 20. Findings: 1.59% (11 months) 93. EASTERN CAPE Page 31 EASTERN CAPE Page 32 . While the improvement is noteworthy.07% Water Services Authority: Water Services Providers: Ndlambe Local Municipality Ndlambe LM.50% NI NI 10 000 84.1 NI 1 600 95.39% (↓) 36.) During the reporting cycle the Department deployed the Emergency Response Facility to assist the Municipality to optimise treatment since various complaints were received on the visual compliance of the water at the time this area was drought stricken. The Process Controllers are also in this process to be trained to fully comprehend the importance of operational monitoring.7 0.00% (7 months) 55.21% (11 months) No data 2.45% 100.2 0 5 34 50 50 12 25 8 0 0.98% (2 months) 16.00% NI NI 10 000 92.07% in comparison to the 2010 score of 28.68% (↓) 39.7 0.13% 0.6 Alexandria Canon Rock 63 38 36 46 100 20 100 8 6.50% NI NI 10 000 97. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 48.4%.67% (11 months) No data The Department takes great courage out of the impressive improvement of this municipality since the previous reporting cycle.21% (11 months) No data 15.03%(↑) 25.54% (7 months) 63.77%(↑) 36.62%(↑) 24. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 43.8 0.13% 19 NI 132 000 89.3 63 74 36 39 100 20 100 38 6.00% (↓) 38.86% (↑) 38.86% (↓) 38. The monitoring programme is to be amended according to the findings of the risk assessment.49% (11 months) No data 20. further (urgent) drinking water quality enhancement is of utmost importance.00% 0.3 63 58 44 39 100 53 100 38 5. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties AlbanyCoast Network a 16 35 61 79 50 55 50 15 1.00% 3 NI 10 000 96.00% NI NI 10 000 96.2 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.45 NI 10 000 86.71% (11 months) No data 13. The water safety plan is still to improve in term of the influence it brings to current operations.93% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Currently daily recordings are noted predominantly in an incorrect fashion.00% 2 NI 6 000 84.77% (↓) 37.8 0. It is therefore understandable that compliance in the Grahamstown area is far from the set target of 97%. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Alicedale Grahamstown Riebeeck East Performance Area Water Safety Planning Process & Incident Response Management Process Control.Water Services Authority: Water Services Providers: Makana Local Municipality Makana Local Municipality 55.62% 100.2 0 15 34 50 50 28 25 0 0 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 15. (In 2011 scores amounted to 55.00% (6 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. 2 90% 1 000 000 402 98. Without information effective drinking water quality management on the principles of risk-management is fairly impossible.66% 98.11% (↓) 95.3 0 2. The Municipality is encouraged not be disheartened but to proceed in its endeavour to regain the coveted Blue Drop certification status within the next assessment cycle since the Department is convinced that the necessary skills exist within the Metro to steer performance in that direction. However it would be a 0. The only concern raised was the fact that the standby chlorination unit was found to be out of order. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 90.87% 4. The lack of an annual process audit further compromised the Blue Drop score obtained. Regulatory Impression It is with great regret that the Department has to withdraw Blue Drop certification from the Nelson Mandela water supply system.Regulatory Impression The Local Municipality of Ndlambe was unfortunately under-represented due to the sudden sickness of one of the key role-players within the municipality at the time of the confirmation assessment. Improvement is urgently required. Excellence is the next step. The Inspectors did an on-site verification audit at the Nooitgedacht water treatment plant and was impressed by the excellent condition of the plant. This serves as trigger for the reaction to incidents. The Municipality is requested to give special attention to address the predominant “No Information” status on various requirements listed above. It is important that Alert Levels be included in the Incident Management Protocol. The Water Safety plan that was presented was very generic and not in line with Blue Drop expectations at all. It is therefore recommended to note that preparation for the assessment is a crucial element of the Blue Drop process. Water Services Authority: Water Services Providers: Nelson Mandela Bay Metropolitan Municipality Nelson Mandela Bay Metropolitan Municipality 90. The Inspectors noted that the records of evidence were not orderly or not always containing relevant information. Nevertheless the plant operations and condition confirms that the Port Elizabeth community water supply is still good. Findings: 1.11% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. EASTERN CAPE Page 33 EASTERN CAPE Page 34 . Microbiological Compliance at Bathurst and Seafield is not according to the expected standard. Attention should also be given to monitoring and recordkeeping of analyses results. This unfortunate situation adversely affected the Blue Drop performance. 3. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Nelson Mandela Bay Metropolitan 85 96 90 100 100 88 100 67 2. an overall decline in score was recorded.34% shortfall in compliance that prevented it from having compliance classified as excellent. The WHO guidelines should be revisited to ensure that the water safety planning process is in line with the requirement for site-specific risk assessment.08% 446. Improvement is possible. The Municipal team showed great commitment and impressed with the manner in which they approached the Blue Drop assessment. 1 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 32.75% 1 NI 23 000 100% (8 months) No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.29% (11 months) No data 51.69% Performance Area Water Safety Planning Process & Incident Response Management Process Control.Systems Water Services Authority: Water Services Providers: OR Tambo District Municipality OR Tambo District Municipality 43.41%(→) NA 1.69% (↑) 20.16%(→) NA NI NI 30 000 90.75% 1 NI 35 000 100% (6 months) No data 51.41%(→) NA NI NI 180 000 100% (6 months) No data 42.6 60 65 34 50 0 45 80 55 0 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Borehole (Rural) Ingquza LM Ingquza LM Flagship Ingquza LM Xura Borehole (Rural) KSD LM 30 0 28 50 0 45 80 0 1. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 37.6 30 0 23 50 0 10 80 0 1.7 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.33% (8 months) No data 49.36%(→) NA NI (yield) NI 60 000 100% (1 month) No data 32.75% 1 NI 15 000 94.7 60 75 34 50 20 45 80 55 0 0.1 0 60 15 27 50 0 10 80 40 0 0 60 15 32 50 0 60 80 48 0 0.94% (↑) 20.46% (↑) 20.29% (↑) 20.63% NI NI 25 000 89. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 21.6 50 25 35 50 0 45 80 40 0 0.75% NI NI 21 000 100% (7 months) No data 27.06% (10 months) No data EASTERN CAPE Page 35 EASTERN CAPE Page 36 .1 0 Performance Area Water Safety Planning Process & Incident Response Management Process Control.14% (↑) 20. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Coffee Bay KSD LM Mhlahlane KSD LM Mqanduli KSD LM Thornhill KSD LM 60 35 35 50 0 10 80 55 0 0.13% 1 NI 25 000 74.1 60 15 49 50 5 10 80 40 0 0 60 45 52 50 20 45 80 55 0 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Mvumelwano Mhlontlo LM Upper Chulunca Mhlontlo LM Sidwadweni Mhlontlo LM Mhlontlo LM Tsolo 60 55 32 50 0 10 80 40 0 0 60 65 32 50 0 10 80 55 0 0.32% (8 months) No data 40.14% (↑) NA 60 NI 180 000 99.41%(→) NA NI (yield) NI 250 000 100% (1 month) No data Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.1 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.1 60 65 28 50 0 55 80 55 0 0.09% (↑) 22.6 Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.41%(→) NA NI NI 95 000 100% (2 months) No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.16%(→) NA NI NI 30 000 100% (8 months) No data 21.44% (10 months) No data 53.91% (7 months) No data 53.34%(→) NA NI (yield) NI 25 000 100% (3 months) No data 43.6 50 15 32 50 0 45 80 40 0 0.3 30 0 23 50 0 30 80 0 1. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 37.66% (↑) 21. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties (Rural) Mbizana LM Borehole Mbizana LM Mbizana Mbizana LM Nomlacu (Rural) Mhlontlo LM Borehole Municipal Blue Drop Score 2011: Systems 30 0 23 50 0 10 80 0 1.75% NI NI 15 000 93.04% (9 months) No data 35.4 NI 18 000 90. 16 (↑) 20. Port St Johns LM.Rural Boreholes and Lutsheko. OR Tambo DM needs to solicit the support of a drinking water quality management specialist to assist them in the restructuring of their water supply systems.and compliance monitoring. The Inspectors noted: “The water quality management team of OR Tambo are trying their level best to manage their water supply systems in accordance with the provisions of the Blue Drop Certification Programme.48% (9 months) No data Systems not assessed: Nyandeni LM.1 60 35 22 50 0 45 80 40 0 0.1 0 60 25 27 50 0 45 80 40 0 0 60 65 25 50 0 10 80 40 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. the drafting and correct implementation of water safety plans.15% (8 months) No data Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.69% (↑) 20.24% (7 months) No data 40. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 34.44% (↑) 20.61% (↑) 19.51% (→) NA 1 NI 40 000 86.Rural Boreholes EASTERN CAPE Page 37 EASTERN CAPE Page 38 .19% (↑) 22.00% NI NI 3 000 88. 30 0 23 50 0 10 80 0 1.75% NI NI 20 000 76.1 0 60 35 24 50 0 10 80 55 0 0.” The municipality is required to prioritise disinfection as a control measure for bacteriological risk to water supply within its entire area of jurisdiction.93% (6 months) No data 44. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties (Rural) Ntabankulu LM Borehole Ntabankulu Ntabankulu LM Nyandeni LM Corana Nyandeni LM Mhlanga Regulatory Impression OR Tambo District Municipality is not performing very well as yet.21% (9 months) No data 44.2% (in 2010) to 43.6 60 35 25 50 0 25 80 40 0 0. However it is evident that they are confronted with challenges in terms of the lack of resources and management support.36%(→) NA NI NI 70 000 100% (1 month) No data 36. With proper restructuring of the modus operandi they would be well placed to achieve Blue Drop status within the next three years as the will and enthusiasm is there. Nevertheless there remain ample room for improvement especially in the domain of water quality compliance. operational.75% 1 NI 38 000 81.96%(→) NA NI NI 35 000 96. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 21.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.75% NI NI 23 000 100% (7 months) No data 37. but impressed with a noteworthy improvement from 22.7% (in 2011). Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Nyandeni LM Ngqeleni Port St Johns LM Bululo Port St Johns LM Mdlankala Port St Johns LM Tombo 60 35 22 50 0 10 80 40 0 0 60 65 33 50 0 10 80 55 0. These statistics serves as gauge of the water services authority’s progress which is encouraging.88% NI NI 35 000 100% (8 months) No data 38.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. 50% 4. Excellent microbiological compliance has been noted within the Addo.50% 0.00% (1 month) Regulatory Impression Sunday’s RiverValleyMunicipality’s performance has remained relatively stagnant with declines in the overall scores of the Enon/Bersheba and Kirkwood systems.8 0 15 34 73 50 93 0 0 0 1.5 NI 10 000 100% (9 months) 100.7 0 5 28 76 0 5 0 0 0 1.55% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Addo Enon / Bersheba 0 15 34 75 50 93 0 0 0 1.67%(→) NA 3.00% (1 month) 08.7 Kirkwood Patterson 0 15 30 75 0 85 0 0 0 1. The municipality also needs to focus on improving water quality compliance within the Patterson system.92%(↓) 47. Enon/Bershaba and Kirkwood systems.5 NI 5 000 100% (11 months) 100.24%. Overall improvement of the management aspects of Drinking Water Quality Management will also ensure that the excellent microbiological compliance achieved is sustained.00% (1 month) 38. Implementation of a Water Safety Plan will greatly assist Sunday’s RiverMunicipality across all systems identifying and addressing all risks from drinking water source to consumer. EASTERN CAPE Page 39 .73%(↓) 49. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 33.5 NI 15 000 100% (11 months) 100.8 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. however attention should be given to improving water quality monitoring programmes through the initiation of operational monitoring at the treatment works as well as ensuring consistent compliance monitoring. which only attained a microbiological compliance of 88.00% (1 month) 38.61%(→) NA NI NI 5 000 88.24% (8 months) 100.Water Services Authority: Water Services Providers: Sunday’s River Valley Local Municipality Sunday’s River Valley Local Municipality 35. 2 81.0 29.4 4. MICRO SIZE <0.5 FREE STATE Page 1 FREE STATE Page 2 .01% Provincial Best Performer Maluti-a-Phofung Local Municipality is the best performing municipality in Free State Province: 88. This result in an average output volume (final water) of 165 Ml/day.0 3.9 69.2 Undetermined 23 NI NI NI Total 4 1.2 MACRO SIZE >25 Mℓ/day 12 166. Bloem Water and Sedibeng Water Boards are the main Water Services Provider in the Free State that abstract.5 75.1 5. treat and supply drinking water to municipal networks via a number of bulk water schemes. but the average oprating capacity appears to resort between 69 and 81% is utilised. distributed across 76 supply systems.0 115. Provincial Blue Drop Score 64.3 72.CHAPTER 4 – FREE STATE PROVINCE Introduction Water services delivery is performed by twenty (20) Water Services Authorities in Free State via 76 drinking water supply systems.2 76 218.9 MEDIUM SIZE 2-10 Mℓ/day 28 6.94% Municipal Blue Drop Score A total design capacity of 219 is available for drinking water supply in Free StateProvince.5 LARGE SIZE <10-25 Mℓ/day 3 36.5 Mℓ/day No of Water Supply Systems System Design Volume (Mℓ/day) Average Operating Capacity (%) Output volume (Mℓ/day) N/A = Not Applicable NI = No Information SMALL SIZE 0.3 164.2 80.9 79. Operational data is not available for all systems.5-2 Mℓ/day 6 7. 92%) 19 (70.10% Performance trend ↑ ↑ ↑ ↑ ↑ N/A Incentive-based indicators 11 (of 17) 17 (of17) Number of municipalities assessed (65%) (100%) Number of water systems assessed Number of Blue Drop scores ≥50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 26 7 (26.58%) 2 48. A positive finding is the increased number of systems assessed. → = no change The 100% assessment coverage serves to affirmation the continued commitment by Free State municipalities and the local Water Boards to provide reliable and uninterrupted water supply to consumers. FREE STATE Page 3 FREE STATE Page 4 . BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 20 (of 20) (100%) 76 29 (38.5% ↑ = improvement.82%) 3 64. with 3 awards awarded in 2011 following the 2 Blue Drop certificates in 2010. ↓ = digress. A positive trend is observed in the increased number of systems that achieved >50% Blue Drop scores (increase of 13 to 29 systems).1% places Free State amongst the least impressive performers on a national scale.5 (2010) to 64.0 (2009) to 48. The trends analysis indicates that Free State is succeeding to continue along an upward improvement trend which started in 2009 and is still evident. Trend Analysis: Provincial Blue Drop Score – Years 2009 to 2011 The attainment of Blue Drop awards still largely evades the Province. The provincial scores increased from 40. However.41%) 45 (77.18%) 47 (61. municipalities are renewing their operational baselines and reprioritise their plans with the primary objective of raising the current performance status in terms of municipal drinking water quality management.Provincial Blue Drop Analysis Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from excellent to very poor. the majority of systems still score below 50% and this is not a commendable position for Free State municipalities. based on a 100% assessment coverage of municipalities during the 2010/11 Blue Drop Certification.1% in 2011. the Provincial Blue Drop Score of 64.37%) 1 40.03% 58 13 (22. As result. Through the Blue Drop process. however positive trends are observed and monitored along various performance parameters for the Province as a whole. Blue Drop requirements become more stringent with every assessment cycle. Three Blue Drop Certificates are awarded in Free State: 2 Blue Drops 1 Blue Drop : : Maluti-a-Phofung Local Municipality Setsoto Local Municipality FREE STATE Page 5 FREE STATE Page 6 . The overall business of drinking water supply and quality management is overall not satisfactory. Thereby. Until the non-compliant gaps are addressed and verified with the upcoming Blue drop assessments.7% of all systems are now in excellent and very good state (2011) compared to 5% in 2010. Conclusion The Blue Drop results for 2011 indicate that municipal drinking water quality management in Free State vary from very good to very poor. the following trends are observed: 76 systems are assessed in 2011 compare to only 26 (2009) and 58 (2010) 3 systems achieved Blue Drop Certification. is likely to achieve reduced Blue Drop scores.8% systems scored between 0-50% in 2011..When comparing 2011 Blue Drop results with 2009 and 2010.1%. Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement. despite the relatively low Provincial Score of 64. compared to 2 (2010) and 1 (2009) 61. are likely to be awarded with improved Blue Drop scores with each assessment cycle.. Municipalities who merely ‘maintained’ their water on same levels year in and out. the Free State remain in one of the lower performance positions on the national log. as indicated in the Provincial Performance Log. whilst municipalities that drive ‘continuous’ improvement.. which shows an encouraging improvement from the 79% (2010) of sub-standard performers in the province × 23. The positive trend in the Free State performance is therefore highly encouraging. It can be expected that the Province will improve further along this positive trend and municipalities should commence with early preparations for the 2011 assessment cycle. Although DWA noted the suspension of staff. Process control is non-compliant with Regulation 2834 at most of the treatment plants. Disinfection needs to improve. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 23. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Bethlehem Clarens Fouriesburg 38 83 30 72 0 20 20 20 38 13 30 72 0 20 20 20 38 53 28 65 0 20 20 20 0 0 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.88% NI NI 5 000 76. 38 3 30 63 0 20 20 20 38 13 30 65 0 20 20 20 4. The WSA should ensure opportunities to improve the capacity of the appointed staff. Findings 1.10% (↑) 04.88% NI NI 12 000 71. the municipality furthermore omitted to provide all the required information to verify the credibility of the actual DWQ data.39% (9 months) No data FREE STATE Page 7 FREE STATE Page 8 . DWA is however confident that the “new staff” delegated to improve the situation will furnish the Department with information within 60 days to confirm processes are being put in place to ensure continuous supplies of safe drinking water.88% (↑) 04.00% (1 month) 2.Water Services Authority: Water Services Providers: Dihlabeng Local Municipality Dihlabeng Local Municipality 30.88% 40 NI 101 000 95. Amongst other. Also outstanding is adequate information to access asset management. Dedicated budget will serve as proof of management commitment. water within the Clarens system is particularly poor. Dihlabeng should improve overall chemical monitoring. Data submissions in all the systems were for less than 12 months. operational and maintenance practices at the treatment plants.88% NI NI 6 800 80. as well as the unfortunate death of Mr Andre Sassenberg appointed to address the shortcomings. In general. Dihlabeng is encouraged to further develop the site-specific water safety plans.49% (↑) 04.01% (↑) 04. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. as well as proof of performance publication.13% (8 months) 100. 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. the water was not evaluated against all the chemical health determinands listed in SANS 241. Free available chlorine should be at measurable concentrations at the points of use to safeguard against water quality deterioration in the distribution networks. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Paul Roux Rosendal 3.15% (9 months) 100. DWA requires proof that a full SANS 241 (South African Standard for Drinking Water) analyses had been done on all the water supplies.76% Regulatory Impression: Subsequent to the 2010 assessment. Consumers are at risk of infection. Water Safety Planning Process & Incident Response Management Process Control. In 2010. Drinking water provided in all the water supply systems were of unacceptable microbiological quality. Clarens and Fouriesburg systems. Although excellent chemical compliance were noted in the Bethlehem.00% (4 months) 27.33% (9 months) No data 24.03% (9 months) 100. funds should be made available to implement the findings.49% (↑) 04. the DWA acknowledged the risk assessment done by the Dihlabeng Local Municipality on the catchment. Little information was again available to the Department of Water Affairs in 2011 to access the performance of the municipality. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 31. Dihlabeng was to improve information and actual drinking water quality (DWQ) data submission on the Blue Drop System (BDS).88% NI NI 11 100 22. treatment works and distribution networks. monitoring of drinking water quality appears poor and not aligned to the findings of the risk assessment.00% (6 months) 24. 5. the importance of providing consumers with safe water infers that no valid excuse exists for providing people with water that poses a risk to public health. system specific assessment.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Findings 1.00% 2.00% 25. The WSP is encouraged to keep the document “alive”. DWA regards this failure of the municipality to provide information during. comprehensive monitoring furthermore needs to be maintained to confirm that the drinking water remains safe for human consumption at the points of use.00% (11 months) FREE STATE Page 9 FREE STATE Page 10 .Water Services Authority: Water Services Providers: Kopanong Local Municipality Bloem Water a 43.7 48% 6 000 216 100.17% (↓) 71. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Reddersburg a Springfontein a Trompsburg a 3.3 0 0. DWA notes the continuous improvement of the water safety plan presented by Bloem Water. 0 0 0 0. A collaborative effort should ensure that the water safety plan developed by the WSP for the catchment and treatment plants extends to the distribution networks. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 26. as indicator of poor commitment by the WSA to comply with the requirements of good DWQ management.67 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 48.13% 4 38% 15 000 101 100% (11 months) 100.59% (↓) 58. while the WSA thereafter maintain risk defined monitoring programmes within the distribution networks. Bloem Water provided significantly more microbiological data on the final water at the treatment plants. Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. the increase in registered supply systems imply that the DWA could perform a more focussed. While the municipality again provided little data to confirm minimum monitoring of DWQ within the distribution networks.83% 100. verifying the efficacy of control measures against objective evidence.3 0 0 0 0.50% 1. while also stating firm deadlines for management actions. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Management action and commitment is needed to immediately address the unacceptable situation.13% 4 38% 8 000 190 97. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Bethulie a Edenburg a Gariep a Philippolis a 17 65 53 57 100 85 0 8 30 33 30 53 100 20 0 8 17 35 55 58 100 85 0 8 17 45 44 56 100 85 0 8 0 0.54% (→) NA 160 81% 8 000 >500 93.54% (→) NA 160 81% 8 000 >500 91. DWA however still encourages the WSP to test the final water at least once a year for all the determinands listed in SANS 241. KopanongLocalMunicipality presented little information for the 2011 assessment.13% 4 38% 8 000 190 96.89% (↓) 58. Bloem Water should link all process control staff to treatment plants on the Blue Drop System (BDS). DWA requires proof that the municipality addressed the failures.89% 100% (9 months) 46.00% (9 months) 41.00% 100% (10 months) 2.00% 100% (10 months) 45.59% (↓) 58. Water in the Edenburg and Reddersburg supply systems posed an unacceptable risk to public health due to microbiological non-compliances.81% 100. This allowed for improved identification of problem areas.00% (8 months) 47.81% Regulatory Impression: Although the Department notes a general decrease in the overall drinking water quality (DWQ) management performance of the Kopanong Local Municipality as indicated by the 2011 Blue Drop score. 30 43 30 53 100 20 0 8 17 65 44 49 100 85 0 8 17 65 44 49 100 85 0 8 4. DWQ at the treatment plants confirmed that the bulk water meets the requirements of the South African national standard for drinking water (SANS 241). Information provided by Bloem Water as bulk supplier equates most of the score awarded to the municipality per criterion. Disinfection also needs to improve in the Springfontein and Trompsburg systems to prevent that the water deteriorates to the point that it also poses a risk of infection. or after the assessment as promised. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.93% (↓) 53. confirming identification of all hazards. while also making plant specific asset management information available.3 5. Data on certain chemical health determinands was also available this assessment cycle to access the chemical quality of the final water.2 50% 8 000 75 100.3 0 0. Oppermangronde and Petrusburg (boreholes) poses a risk of infection to consumers.00% 50. free available chlorine monitoring within the distribution networks should thereafter be maintained at a much higher frequency to confirm continuous treatment efficacy. care should however be taken to ensure the monitoring of all risks. The WSA is encouraged to maintain the registered microbiological and chemical compliance monitoring programmes for all the supply systems.50% 0.50% 6 NI 13 224 79.69% Regulatory Impression: Although the Municipality showed improved overall drinking water quality (DWQ) management performance in all the supply systems. Operational monitoring should also improve to not only include turbidity.6 0 11. Letsemeng has to provide the Department with information within 60 days to confirm that the microbiological water quality non-compliances had been addressed. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. LetsemengLocalMunicipality should improve disinfection procedures at all the treatment plants (including the boreholes).3 0 11.31% 100. Failure to do so could result in serious health effects and even loss of human life. The municipality should ensure receipt of the reports.Water Services Authority: Water Services Providers: Letsemeng Local Municipality Letsemeng Local Municipality 54. In particular.00% 2.00% 50.00%(↑) 42. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 70. Work outsourced should also be shown completed by competent service providers.00% FREE STATE Page 11 FREE STATE Page 12 .1 NI 8 102 98.3 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.50% 0.50% 0.3 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 100. findings should be addressed and control measures implemented.3 0 11. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Jacobsdal Koffiefontein Luckhoff 49 30 62 93 100 100 40 12 49 40 66 93 100 20 40 12 49 60 59 93 100 20 40 6 8.10% 100. municipal management should take accountability for providing residents within their area of jurisdiction with safe water supplies. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 51.32% 100.3 NI 8 164 87. Jacobsdal.04% 100. Asset management is reported poor since the municipality presented very little information. Management should support implementation of the water safety plan by allocating dedicated budget.50% 3. 49 60 62 93 100 20 40 6 49 50 59 93 100 20 40 6 11. Findings 1. 4. water supplied in all the systems except Koffiefontein was evaluated of unacceptable microbiological quality. Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Water supplied to residents in Luckhoff.00%(↑) 42.3 NI NI 80. more importantly. DWA however notes that the municipality still awaits process audit reports and an asset register from their service provider. No information was provided to verify maintenance work.65%(↑) 42.51%(↑) 42.30%(↑) 42.00% 51. Letsemeng should verify that the staff component is competent and adequate for the entire area of supply. The general water safety plan presented for the entire area of supply should be confirmed specific enough to cater for system specific risks.3 NI 6 042 91. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Oppermangronde Petrusburg 3. risks which could affect water quality and ultimately compliance of the drinking water against the South African national standard for drinking water (SANS 241) should be clearly noted. Alarmingly. DWA however noted various water quality failures in the past and that the data for 1 month on BDS had been removed just prior to the 2011 assessment.25% Water Services Authority: Water Services Providers: Maluti-a-Phofung Local Municipality Map Watera 88.00% Regulatory Impression: Albeit the municipality provided the DWA in person with more information than what has been loaded on the regulatory system (BDS). maintaining the monitoring programmes which provides evidence to the public that the drinking water complies with the South African national standard for drinking water (SANS 241).42% 96. Conservatively. DWA has to regard the water of unacceptable quality. provision should be made to remove turbidity if the final water becomes aesthetically unacceptable.63% 2.63% 9.00% 9.5 NI 10 000 No data No data 15.74%(↑) 65. Asset management was evaluated poor. FREE STATE Page 13 FREE STATE Page 14 . no data was also available to access the quality of drinking water to residents. Makwane Water Treatment Works Since the plant operates currently with only one pump.49% 86. Blue Drop Status is awarded to 2 of the 3 registered supply systems.25% (↑) 10. DWA however noted that the WSA and WSP ordered a second pump. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 15.70% 100. supported by Map Water (WSP).94% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% 95.54%(↑) 65. The municipality and Map Water is encouraged to maintain all procedures to ensure continuous supply of safe water. reminding the municipality that while processes are being completed to assist them.Water Services Authority: Water Services Providers: Mafube Local Municipality Mafube Local Municipality 15.00% 6.75% 46 83% 312 742 122 98. Regulatory Impression: The DWA notes with pleasure that Maluti-a-PhofungLocalMunicipality (WSA). Mafube presented no water safety plan. noting that the plant currently has no filtration process. drinking water quality (DWQ) management practices were still evaluated poor since the information verified little implementation of best practices and compliance with various legal requirements. The DWA Blue Drop assessment team however acknowledge being aware that the Regional DWA office in collaboration with Sedibeng Water is in process of completing technical treatment plant audits.74%(↑) 67.5 NI 32 000 No data No data 0. Technical Findings: Fika Patso Water Treatment Works The WSA and WSP should confirm on-site availability of all documentation pertaining operation and maintenance.25% (↑) 10. 100% standby-time for chemical dosing is unachievable. display of the R2834 classification certificate required.5 86% 16 460 339 100. could result in another Blue Drop.6 NI 54 000 No data No data 15.2 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.2 0. DWQ monitoring and submission of data should commence immediately to verify that consumers receive safe drinking water. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Tweeling 18 45 34 5 0 0 0 30 18 45 34 5 0 0 0 30 18 45 34 5 0 0 0 30 Water Safety Planning Process & Incident Response Management Process Control. addressed the microbiological water quality non-compliances that prevented the WSA and WSP attaining Blue Drop status the previous assessment cycle.2 0 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Frankfort / Cornelia Villiers Performance Area (Makwane WTW) Qwa Qwa a Harrismith a (Fika-Patso WTW) Qwa Qwa a 89 100 84 100 100 100 100 93 89 89 100 84 100 100 100 93 89 89 80 84 100 100 73 93 0 0 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. indicating only a recent appointment of a service provider.63% 5.2 0 1.25% (↑) 10. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95. Some improvement of the disinfection process at the Patso water treatment works to ensure that the good drinking water is classified as excellent. Turbidity monitoring of the raw water needs to remain. while also updating the municipal asset register.6 89% 45 460 188 99. The DWA encourage continuous involvement of the municipality in such support projects.00% 100. 56% (↓) 95.7 0.00% 85.50% NI NI 5 000 66.2 0 4.5 NI 1 160 97.25% 7.Water Services Authority: Water Services Providers: Mangaung Local Municipality Mangaung LM.1 0 0 0 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Regulatory Impression: Performance Area Thaba Phatchoa Tweespruit 50 25 51 66 20 55 0 39 50 25 43 66 20 10 0 39 0 0.00% 30.1 0. Water Safety Planning Process & Incident Response Management Process Control.72% 96.77% 118 49% 175 000 330 99.2 6.53% (↑) 25. while asset management at the Maselspoort and Rustfontein treatment plants requires improvement.90% (↓) 91. It is important to note that the municipality and service provider should ensure continuous review of the water safety planning process.44% (10 months) 100.30% 100.10% (↑) 26.85% 100.80% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.67% (11 months) No data 48.00% 7. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Excelsior a Hobhouse Ladybrand 77 60 77 95 100 100 100 43 66 78 76 100 100 93 50 92 64 60 71 100 100 93 0 65 57 25 74 66 100 53 0 39 50 25 53 68 50 10 0 39 50 55 51 71 50 60 0 39 4. MangaungLocalMunicipality and its service provider Bloem Water.2 0 0.90% (↓) 95.40% No data Regrettably. O&M manuals at all the treatment plants were furthermore evaluated to not address all aspects of operation / maintenance. DWA couldn’t again acknowledge excellence performance since the municipality failed to address shortcomings in the water safety plan prepared in collaboration with DWA prior the 2010 soccer world cup.61% (↑) 24. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 41. efforts should however ensue with Bloem Water to address the fluoride failures reported within other areas of the municipality.5 NI 5 881 81.50% NI NI 34 394 97. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 48. failed to provide sufficient information to maintain Blue Drop certification status. Bloem Water a 38. Data is available to confirm that the final bulk water from the Welbedacht and Rustfontein treatment plants complied with the South African standard for drinking water (SANS 241).69% Water Services Authority: Water Services Providers: Mantsopa Local Municipality Mantsopa LM.40% (10 months) No data FREE STATE Page 15 FREE STATE Page 16 . Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Mangaung East (Maselspoort) Mangaung Westa (Welbedacht) Botschabelo / Thaba Nchu a (Rustfontein) Performance Area Water Safety Planning Process & Incident Response Management Process Control. Bloem Water a 84. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 85.5 NI 14 871 95. Other areas of concern include availability and competency of process control staff.6 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.80% 76.48% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.05% 145 53% 350 000 219 99. The WSA is encouraged to maintain the excellent quality of water to Mangaung East. the deterioration of the quality in the distribution network should thus be investigated as part of the water safety planning process noted to be in review this financial year.25% 10.71% 99.00% (1 month) 27. most probably resulted in the municipality not again achieving Blue Drop certification. the unfortunate inability of the WSA / WSP to address shortcomings / risks highlighted by the DWA assessor team during the 2010 Blue Drop assessment.25% (↑) 24.04% 160 81% 349 000 371 99.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.08% (↑) 28. 00% NI NI 4 800 No data No data 09. Municipal management should be aware that failing to comply could result in serious health effects. irreversible human health effects following prolonged exposure. It was noted that the DWA Regional office will assist the municipality to develop operational and maintenance procedures for all the treatment plants.00% 1. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 03. which will also prove implementation of the incident management protocol. laboratory performing the analyses and method used to obtain the result. BDS data credibility implies that the municipality supplied DWA with all the information needed to confirm the accuracy of the result. developed a water safety plan for the entire area of supply.00% 4.Regulatory Impression: Subsequent to the 2010 assessment. 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Mantsopa has to improve their monitoring.08%(↑) 07.08%(↑) 07. The municipality must provide data to confirm that the drinking water contains no determinands which could result in serious. even death. Constituents have a right to information depicting the services being rendered by the municipality.032 NI 505 No data No data 07. Water Services Authority: Water Services Providers: Masilonyana Local Municipality Masilonyana Local Municipality 06.88% (↓) 07. Although legally required to do so.38%(↓) 07. in particular the noncompliance to test for a full SANS 241 analysis at least once a year in all the supply systems. Part of this communication. Unacceptable microbiological water qualities in the Hobhouse and Tweespruit water supply systems however render all the improvements meaningless if consumers receive water that poses a risk of infection. Management support is essential for implementation. The general lack of monitoring for chemical health determinands. Findings 1. in collaboration with the DWA Regional office. catering also for system specific risks.6 NI 19 000 No data No data FREE STATE Page 17 FREE STATE Page 18 . The municipality should own the process to ensure effective operation of the plants by municipal staff following finalisation of the manuals. date of analyses. This implies amongst others. reveal serious shortcomings in the risk assessment process followed by the municipality. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 04. would be publication of boil water notices. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Verkeerdevlei Winburg 4 11 19 5 0 0 0 4 4 26 34 5 0 0 0 15 3. The municipality is encouraged to continuously ensure that the plan addresses all the potential risks. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Brandfort Soutpan Theunissen 4 16 14 5 0 0 0 0 4 11 14 5 0 0 0 0 4 21 19 5 0 0 0 15 0 0 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. asset management).00% 10.43%(↑) 03. Mantsopa needs to provide all the required information on BDS to ensure credibility of the DWQ data. budget needs to be available to implement and monitor control measures.49% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. taking care to also regularly monitor the control measures that needs to be put in place to address the microbiological failures. The DWA Blue Drop assessment team noted that Mantsopa.e. Mantsopa provided no proof of publication on DWQ performance. Information needs to be submitted to the DWA within 60 days to confirm address of the microbiological water quality non-compliances.00% 5. Water Safety Planning Process & Incident Response Management Process Control. DWA notes that the municipality improved on some aspects of their drinking water quality (DWQ) management procedures (i. Operational and compliance monitoring was evaluated far below the frequencies registered by the municipality on the Blue Drop System (BDS).4 NI 15 000 No data No data 03.8 74% 30 394 263 No data No data 2. Accountability of the function remains with the municipality.86% 79. The municipality is required to give special attention to implement an adequate monitoring programme and to adjust process control according to the findings of continuous compliance and operational monitoring.8 0.78% (↑) 47.25% NI NI 32 140 99.6 0. It is furthermore required that municipal management provides leadership in the turn-around of this municipal service.91% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Due to the lack of DWQ monitoring.8 0.81% 99.59% (↑) 47. The Department of Water Affairs expresses a zero confidence level in the municipality’s ability to render safe and sustainable drinking water.2 3.25% 120 55% 85 110 >500 99. it therefore remains the duty of Masilonyana to improve on their service delivery.7 0.86% 79.81% 99.71% 99.3 3.Regulatory Impression: From a regulatory point of view.81% 99.6 0.25% NI NI 28 884 99. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Ventersburg a Virginia a Welkom a 78 95 44 99 100 85 75 58 78 95 44 99 100 85 75 50 78 95 42 99 100 85 75 50 3.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.86% Water Safety Planning Process & Incident Response Management Process Control.81% (↑) 47. the Department conservatively assumes that the required DWQ compliance with the South African national standard for drinking water (SANS 241) was not achieved.25% NI NI 196 731 99. The situation demands the attention of the municipal administration and governance.79% 80. the Regulator trusts that the poor performance against the Blue Drop evaluations will motivate the municipality to rectify the non-compliances without further hesitation or excuse.3 3. Noting the continuation of the poor performance since the first assessment of the municipality in 2010. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 80. Water Services Authority: Water Services Providers: Matjhabeng Local Municipality Sedibeng Water a 79. The significance of the potential risks can however not be determined without data.86% 80.81% 99.3 3.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 78.25% NI NI 60 839 -I 99. The WSA can’t expect support from the DWA Regional office or Sedibeng Water to result in positive change if the municipality takes no responsibility for their duties.81% 99.63% (↑) 47. Other aspect to improve includes maintenance and asset management. drinking water quality (DWQ) management services by the MasilonyanaLocalMunicipality present a high risk situation to public health. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Allanridge a Hennenman a Odendaalsrus a 78 95 44 99 100 78 75 58 78 95 44 99 100 85 75 58 78 95 42 99 100 85 75 58 4 0.86% FREE STATE Page 19 FREE STATE Page 20 . the situation is now classified dire.80% (↑) 47.87% (↑) NA 360 45% 23 440 99. The increase in registered supply systems further imply that the DWA could perform a more focussed. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 43. Although effort should still ensue to ensure that all information becomes available on the Blue Drop System (BDS). are testimony that the WSA could with the appropriate resources and support from municipal management. Matjhabeng must maintain the improved monitoring programmes to ensure that sufficient evidence is available to the public to confirm safe water at points of use. The Department now expects the Municipality to also prioritise implementation of an Incident Management Protocol while efforts continue to implement the findings of the Water Safety Plan. FREE STATE Page 21 FREE STATE Page 22 . and budget as proof of municipal management commitment are some of the other aspects of DWQ management that needs to be addressed by the WSA as a matter of urgency. the municipal officials were truly well prepared for the confirmation assessment. Until such time that Metsimaholo also takes responsibility for their functions as WSA within the supply system. system specific assessment which allows for improved identification of problem areas. The WSA and WSP should therefore ensure submission of final water quality data to the Department. during this Blue Drop assessment period. the Sasolburg Blue Drop score only partially reflects the work generally done by Rand Water. while attempts to improve compliance monitoring further include submission of 12 months of microbiological water quality monitoring data. DWA will continue to publish the performance as unsatisfactory.86% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Although Rand Water provides an equal commendable service to all municipalities. It was noted that even though the performance is not up to standard. shown to still continue in 2011. Drinking water quality in all the supply systems was evaluated of excellent microbiological and chemical quality. a full SANS 241 analyses had not yet been done on all the supply systems to confirm the adequacy of monitoring only E. Although data suggested excellent water quality. submission of data and asset management. Performance assessment in the Sasolburg system presented some difficulties. sulfate and fluoride. the Department applied a marginal penalty until such time of submission of evidence of supply system risk analyses. clearly stating roles and responsibilities. assisted by Sedibeng Water (WSP). Findings 1. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Sasolburg a Orangeville Deneysville 59 100 30 0 0 0 25 80 22 40 46 40 100 85 25 75 22 24 58 40 100 85 25 75 6. no data was available on the Blue Drop System (BDS) from Rand Water (nor the WSA) to evaluate the water quality.8 0 0 0. reasonable scores obtained in the Oranjeville and Deneysville systems were mainly due to relatively good performance in the disciplines of DWQ compliance. Dedicated continuation of the monitoring will improve 2012 Blue Drop scores. DWA also encourages the WSA to improve performance publication following the availability of more defendable DWQ data. Acknowledging that wastewater management still presents significant challenges.68%(→) NA 5. As seen in the report card. The performance of the municipality can improve on submission of evidence of risk-based monitoring which includes free available chlorine at points of use. Rand Water a 48.00% (10 months) 100.00% 57. Regulatory Impression: This was a first assessment of the drinking water quality (DWQ) management business of Metsimaholo.10%(→) NA 2.Regulatory Impression: The Department commends the performance of Matjhabeng Local Municipality.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The improved compliance . On the negative. Evidence of a water safety plan.and distribution network operational monitoring implemented by Matjhabeng towards the end of the assessment cycle. Attention is also required to improve process control. A marginal penalty was however applied for insufficient DWQ data submission from Matjhabeng. coli. The further revised Water Safety Plan and related documents presented by Sedibeng Water are evidence of living documents and DWQ management practices. effect further positive turn-around in their drinking water quality (DWQ) management performance. timeframes to implement management actions.6 81% 6 018 349 100.06%(→) NA 1. the credibility of DWQ data. DWA applauds the WSP.00% (11 months) 100.3 0 0.2 99% 24 490 210 100.00% 2. Water Services Authority: Water Services Providers: Metsimaholo Local Municipality Metsimaholo LM.8 56% 90 000 <50 No data No data 58. In an effort to regain consumer confidence. The municipality is required to give attention to improve this component of water treatment since it significantly affects the ability of the municipality to provide safe water.00% (2 months) 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 80.47% (↑) 54.2 0. FREE STATE Page 23 FREE STATE Page 24 .28% (↑) 30. while the municipality also investigate overall turbidity failures as this could affect future acceptability. While DWQ data showed excellent water quality in all the supply systems.22% 100. Disinfection should remain a high priority risk area requiring continuous monitoring and improvement.70% 100. MohokareLocalMunicipality showed a marked improvement in managing drinking water quality (DWQ) services within its area of jurisdiction.00% (11 months) 79.1 0 0.1 3. The situation demands the attention of the municipal administration and governance. Regulatory Impression: The MoqhakaLocalMunicipality performed disappointing and below expectation during their first Blue Drop assessment.3 0 0. simultaneously strengthening attempts to improve staff competency and asset management.1 0.Water Services Authority: Water Services Providers: Mohokare Local Municipality Mohokare Local Municipality 80.38% (↑) 54. Drinking water quality (DWQ) management practices are not effectively managed and the expectations of the regulatory programme are largely not being met.00% (11 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. the Regulator trusts that the poor performance against the Blue Drop evaluations will motivate the municipality to rectify the non-compliances without further hesitation or excuse. This is due to ineffective disinfection as further confirmed by the low residual chlorine levels. While DWA encourages the municipality to maintain monitoring against the microbiological monitoring programmes registered per supply system.6 76% 60 000 84 100. The situation in Moqhaka is considered critical from a regulatory view and holds high risk to public health.00% (2 months) 100. On the positive. Mohokare should improve compliance with implementation of the system specific chemical monitoring programmes.35%(→) NA 2.38% 2.00% (2 months) 16.024 NI 18 000 NI 97. Thereafter.10% Water Services Authority: Water Services Providers: Moqhaka Local Municipality Moqhaka Local Municipality 21.38% 2.00% (11 months) 80. Frequent microbiological failures in Steynsrus and Kroonstad render the water unsafe for human consumption.1 3. DWA applied a marginal penalty until such time that evidence confirms compliance monitoring for E. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 20.1 0.5 NI 30 000 80.88 NI 10 000 NI 99. the WSA should ensure submission of data for a full SANS 241 analyses per supply system as reported to have been done during the risk assessment. the Department congratulates the municipality for developing a water safety plan and improving DWQ performance publication to the public.16 NI 10 000 NI 98.50% (2 months) 100.10% 100. coli and Aluminium only provides sufficient information to confirm the suitability of drinking water within the Mohokare municipality.3 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. A SANS 241 (South African standard for drinking water) analyses on the Viljoenskroon and Steynsrus water at least once a year provides information to maintain continuous risk-based monitoring. the same information is not available for the larger Kroonstad water supply system.76% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% (2 months) 31.00% (2 months) Regulatory Impression: Overall. The municipality were not prepared for the assessment and data for only 2 months appear on the Blue Drop System (BDS).91%(→) NA 60 67% 155 000 259 97. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Kroonstad Viljoenskroon Steynsrus 86 70 75 62 100 93 75 45 85 60 75 61 100 93 75 45 85 70 75 59 100 93 75 45 0 23 33 84 0 30 10 8 0 23 36 72 0 70 10 0 0 23 36 69 0 20 10 0 3. Consumers could be placed at risk if the municipality fails to maintain safe drinking water quality with plants not managed at optimum operation efficacy.38% 3. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Rouxville Smithfield Zaston Performance Area Water Safety Planning Process & Incident Response Management Process Control.51%(→) NA 6. Efforts should remain to improve on processes already underway. 00% Regulatory Impression: DWA continues to regard the performance of NalaLocalMunicipality unsatisfactory since the municipality provided no real evidence to support that they strengthened their role and are taking responsibility for the provision of safe drinking water. 4. It was reported that a water safety plan will be developed in 2011. Kroonstad water treatment works On the day of the site inspection. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 58.56% 360 46% 106 000 >500 94. The gaps in the current performance of Nala reach into all aspects of drinking water quality (DWQ) service delivery. 9 February 2011. water quality monitoring equipment is in a poor condition and not properly calibrated. training opportunities. Moqhaka must take ownership for implementation of the processes if they want to see positive change. To make matters worse. The most concerting factor is the water that poses a risk of infection to consumers. a DWQ incident management protocol with failure response management. Urgent maintenance work must be done. draft Operation & Maintenance manuals were also submitted for evaluation. The situation demands the attention of the municipal administration and governance. The works’ areas are very untidy. financial data and planning information is notably absent or insufficient. FREE STATE Page 25 FREE STATE Page 26 . the Regulator trusts that the poor performance against the Blue Drop evaluations will motivate the municipality to take accountability for their functions as Water Services Authority. Sedibeng Water has been appointed by the DWA Regional Office to assist Moqhaka improve their DWQ management practices. turbidity of the Kroonstad final water was above 20 NTU for most of the day. 49 88 71 89 100 20 50 75 Technical Findings: Both plants were found in a dilapidated condition and in a state of total collapse. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Bothaville a 2. Water Services Authority: Water Services Providers: Nala Local Municipality Sedibeng Water a 58.90% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.1 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. to develop and implement a water safety plan. asset management. These include the municipality taking responsibility for monitoring at the point of use within the distribution network. as well as publication of DWQ performance to the public.90%(↓) 63. the report card would have portrayed a dismal picture. Furthermore. DWA already requested Nala to address the factors again found unsatisfactory.59% 100. it is difficult to find but one requirement that is on par with good practice. Process control and operation needs to receive attention to ensure compliance to the regulated drinking water quality standards.Findings 1. If not for the performance of Sedibeng Water also reflected in the score. further infers poor commitment to improve.3 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 23.00% (9 months) 68.16% 0. etcetera.89%(↑) 16.00% 96.3 NI NI 98. this includes commitment to maintain DWQ monitoring for chemical and microbiological water quality in all the supply systems for 12 months.45%(↑) 48.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% (2 months) 98.80% 24.3 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Information provided by Bloem Water to access the quality of drinking water in the Dewetsdorp and Wepener systems.38% NI NI 12 061 100.69% Water Services Authority: Water Services Providers: Ngwathe Local Municipality Ngwathe LM.00% (11 months) FREE STATE Page 27 FREE STATE Page 28 . Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 39. Naledi should also provide DWA with actions plans to improve all aspects of their DWQ management performance.86%(↑) 18. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Regulatory Impression: Performance Area Parys Vredefort 18 68 38 65 50 50 25 0 18 68 38 65 50 55 25 0 1.50% 160 95% 15 000 >500 100.55%(↑) 21.88% NI NI 48 759 100. Water Safety Planning Process & Incident Response Management Process Control.66% (11 months) The Naledi Local Municipality performed unsatisfactory during the 2011 Blue Drop assessment inferring that drinking water quality (DWQ) is still not being managed according to the expectations of the regulatory programme.75% 92.59% (↓) 47.37% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.4 0 2. The situation warrants the immediate attention of municipal management. asset management.7 0.Water Services Authority: Water Services Providers: Naledi Local Municipality Naledi LM.35% (↓) 47. processes and resources in place to efficiently fulfil the municipal service function. information must be provided to DWA within 30 days to confirm improved disinfection as control measure.46% (11 months) 37.3 0 0. mostly constitutes the score awarded to the Dewetsdorp and Wepener systems. along with other information on process control. Rand Watera 45.38% NI NI 11 741 No data 98. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Edenville Heilbron a Koppies 30 33 32 20 100 78 0 8 0 10 7 15 0 10 0 0 30 33 32 15 85 78 0 8 18 55 38 63 0 10 25 0 59 95 45 57 100 70 25 80 18 65 38 65 50 10 25 0 0 0.3 3.38% (→) N/A NI NI 3 725 66.3 0 0 0 0. Consumers within Vanstadensrus are at risk of contracting water-related diseases.67% (1 month) No data 43.38% NI NI 6 392 No data 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 43.50% 160 95% 10 000 >500 98. Failure of the municipality to attend the confirmation assessment after they provided little information on the Blue Drop System (BDS). Bloem Water a 38.00% (1 month) 100.99% 100. The dismal Blue Drop score of the Vanstadensrus supply system indicates that the municipality does not have the most basic systems.00% (10 months) 05.55% (10 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Dewetsdorp a Vanstadensrus Wepener a Performance Area Water Safety Planning Process & Incident Response Management Process Control.11%(↑) 20. Water quality at the Rand Water treatment plant complies with the standard.71% (3 months) No data 04. Findings 1. however. The water poses an unacceptable health risk of infection. According to section 62 of the Water Services Act (Act 108 of 1997). FREE STATE Page 29 FREE STATE Page 30 .31% (↓) 14. No information was available to access the chemical quality of the drinking water. control measures linked to each risk. Of the 4 supply systems registered.25% NI NI 10 000 71. Effort should now ensure completion and implementation of the process which already started in 2010 with risk identification by the municipality. Areas of concern in clear view.50% NI NI 10 000 92. Only a full SANS 241 analyses in all the supply systems will provide the minimum information to confirm adequacy of the chemical monitoring programmes.04% (↓) 17. asset management as a function of DWQ management appears to be non-existent at any of the systems maintained by the municipality. Apart from the excellent asset management practices of Rand Water in the Heilbron supply system. Repeated copper and fluoride non-compliances with the South African standard for drinking water (SANS 241) in the Heilbron system.25% NI NI 10 000 100% (3 months) No data 05.22% (↓) 14. the Department has to assume that the required compliance was again not achieved in the systems not monitored (Edenville and Koppies). People are at risk. Conservatively. Findings of the Blue Drop assessment demand the urgent attention of municipal management and governance to ensure turnaround of this unacceptable situation. together with proof that comprehensive risk-based monitoring occurs requires urgent attention.77% (↓) 22. Further gaps comprise non-compliance with Regulation 2834 (all treatment systems should be classified and process control staff should be shown adequate / competent to maintain processes). insufficient information to access competency of maintenance personnel and poor DWQ performance publication. include the failure of the municipality to maintain comprehensive microbiological water quality monitoring in almost all the supply systems (for 12 months). the 2011 performance infer that the municipality is less capable of providing safe drinking water to residents within its jurisdiction. The municipality has to urgently provide the Department with the required information to access the actual quality of drinking water supplied in the various supply systems. The municipality must improve this component of their performance since it significantly affects the ability of the municipality to confirm safe drinking water. As already stated. while management shows support for implementation by availing budget.86% (3 months) No data Regulatory Impression: The absence of NketoanaLocalMunicipality during the 2011 Blue Drop evaluations. shows that the municipality did little to improve drinking water quality (DWQ) management practices. the failure of the municipality to maintain monitoring for 12 months. actual drinking water quality (DWQ) in 2010 posed a risk of infection to consumers.33% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Water Services Authority: Water Services Providers: Nketoane Local Municipality Nketoane Local Municipality 06. DWA noted that the WSA appointed a service provider to develop a water safety plan for the entire area of supply. Data on BDS furthermore showed that residents in the remainder of the supply systems received water of an unacceptable microbiological quality. Roles and responsibilities should be clearly stated.25% NI NI 10 000 85. Compared with the 2010 evaluations. Consumers could be placed at risk if the municipality fails to maintain safe drinking water quality with plants not managed at optimum operation efficacy. DWA has however little confidence in the compliance since it was calculated against data for 4 months only. drinking water in only Lindley complied with the microbiological requirements stipulated in SANS 241 (the South African standard for drinking water). Nketoana furthermore has to make available all other information required by the Minister of Water Affairs to access the DWQ management performance of the municipality. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 05. it is therefore suspected that the deterioration occurred within the distribution network. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Arlington Lindley Petrus Steyn Reitz 0 10 18 16 0 5 0 0 0 0 20 15 0 25 0 0 0 10 20 18 0 5 0 0 0 10 18 10 0 5 0 0 0 0 0 0 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. the NgwatheLocalMunicipality showed improvement in Blue Drop scores for all 5 systems when compared to the 2010 results. together with the lack of information on the Blue Drop System (BDS).Regulatory Impression: Overall. renders the water unsuitable for human consumption. Lack of 12 months of data furthermore prevents DWA from fully acknowledging the excellent microbiological water quality in the Parys and Vredefort systems.43% (2 months) No data 10. The situation warrants an investigation and immediate resolve of the problem. While not specific per supply system. 00% (1 month) 100.9 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.16 41% 21 386 61 97. DWA expresses real concern since the quality of the drinking water supplies within all the supply systems cannot be determined from only one sample. Of the 4 supply systems registered.64% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Phumelela submitted results for only one sample analysed within the Memel water supply system.89%(↑) 24. confirmed to DWA that the municipality have sufficient procedures in place to continuously provide safe drinking water to residents within its area of jurisdiction. it also means the municipality is guilty of not providing the Minister of Water Affairs with the required information to regulate.78% 100. Findings 1. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Memel Vrede Warden Performance Area Water Safety Planning Process & Incident Response Management Process Control. Blue Drop status is awarded for the DWQ management practices maintained in the Ficksburg water supply system. The situation demands the urgent attention of municipal management and governance to ensure turnaround of this unacceptable situation.00% 100.00% 95.8 0 8. findings of the risk assessment had been used to align control measures and improve monitoring. Clocolan and Marquard can with some improvement to particularly asset management and maintenance also attain Blue Drop status.11%(↑) 34.00% 100. Phumelela has to provide the Department with information within 30 days to confirm that the microbiological and chemical quality of water supplied within all the supply systems comply with the South African drinking water standard (SANS 241).6 83% 51 568 250 100. Another 2 supply systems.3 85% 34 181 82 93. The Department furthermore received no information to evaluate the effectiveness of asset management.00% (→) NA NI NI 15 000 No data No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.13% 5.6 0 2. process control at the treatment plants or the availability of an incident management protocol. Regulatory Impression: DWA applauded SetsotoLocalMunicipality last year for commencing an improved monitoring programme. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 09.00% (→) NA NI NI 20 000 No data No data 01.38% 3.00% 73. together with other improvements in the approach of the municipality towards drinking water quality (DWQ) management.20%(↑) 37. While this clearly indicates that the municipality does not comply with the legal requirement to monitor the quality of drinking water supplies within its area of jurisdiction. Although DWA acknowledge that access to formal water supply needs to improve within the municipality to ensure that all residents receive potable water within an acceptable distance.80%(↑) 35.82% Water Services Authority: Water Services Providers: Setsoto Local Municipality Setsoto Local Municipality 88. the municipality also has to provide the other outstanding information required to access the performance of the WSA. Setsoto developed a water safety plan for their area of supply.46% (→) NA NI NI 15 000 100. The Blue Drop status awarded to Ficksburg therefore recognises that the municipality provided consumers with drinking water of excellent quality and that the municipality has processes in place to maintain the safe water quality.Water Services Authority: Water Services Providers: Phumelela Local Municipality Phumelela Local Municipality 03. Along with the data on DWQ. Compliance with these requirements.13% 3. FREE STATE Page 31 FREE STATE Page 32 .02% Regulatory Impression: PhumelelaLocalMunicipality supplies water to 53 855 residents. People could be at risk.38% 15. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 94.95 13% 23 180 <50 100.85% (11 months) 99. encouraging the municipality at the same time to ensure the submission of a stipulated 12 months’ of data.00% 91. residents should be aware that Blue Drop evaluations focuses on assessing the quality of service associated with the formal supply.00% (1 month) 01. Even though it is a legal requirement to provide the Department with information according to section 62 of the Water Services Act (Act 108 of 1998). Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Clocolan Ficksburg Marquard Senekal 0 10 13 66 0 13 0 0 0 10 0 0 0 0 0 0 0 10 0 0 0 0 0 0 81 80 100 83 100 100 100 85 81 80 99 83 100 100 100 96 81 40 99 83 100 100 100 93 81 40 96 83 100 20 100 93 0 0 0 0 0 0 2 0 1. 2 100% 22 429 <50 No data No data 18. accountable for basic service delivery. with the exception of some information on asset management.75% 1. indicates that the most basic systems. Conservatively. 20 70 5 5 0 0 0 62 20 30 5 5 0 0 0 62 20 30 5 5 0 0 0 62 4. This implies that the lack of processes results from poor municipal staff commitment. The municipality should apply the principles of the water safety planning process to ensure that adequate control measures are put in place to provide safe water. must therefore provide leadership in the turn-around of this unwanted situation. DWQ in the Senekal water supply system was evaluated of poor microbiological quality.management support and allocation of budget is further proof of commitment towards improved DWQ management. It must also be mentioned that the Department was quite surprised to note that the municipal representatives reported during the confirmation assessment that Sedibeng Water was still in the process of assisting them while it had been reported to DWA that Sedibeng terminated the support due to municipal non-commitment. alarmingly no information on the actual DWQ within any of the supply systems had since been submitted to verify that the municipality commenced with effective treatment. The lack of co-operation and commitment by Tokologo. The water poses an unacceptable risk to consumers. Last year the Department reported various microbiological and chemical non-compliances against the South African national standard (SANS 241). Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Boshof Dealesville Hetzogville 3.75% 1.85%(↑) 11. The municipality furthermore provided proof of a generic DWQ failure response plan which provides guidelines and protocols to effectively manage non-compliance incidents. Water Services Authority: Water Services Providers: Tokologo Local Municipality Tokologo Local Municipality 20.1 100% 7 268 <50 No data No data Regulatory Impression: DWA notes with concern that the municipality showed little improvement of drinking water quality (DWQ) management practices since the 2010 assessment.85%(↑) 11. Municipal management.35% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. 2. the Department has to assume that drinking water within all 3 supply systems continue to pose a significant risk to public health.75% 0. DWA requires confirmation within 30 days that the microbiological non-compliances had been addressed. To make matters worse.9 100% 6 505 <50 No data No data 18. 2.8 0 2. The lack of information on all aspects of the DWQ management business. FREE STATE Page 33 FREE STATE Page 34 . Good asset management practices were noted and evidence was provided that funds had been allocated to refurbish the various treatment plants.85%(↑) 11. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 22. including disinfection to ensure safe drinking water.8 0 2. DWQ performance publication to the public improved to the extent that the municipality provided proof that publication occurs in more than one media. 5. processes and resources are not in place to efficiently fulfil this municipal service function. the DWA Regional office in collaboration with Sedibeng Water initiated processes to assist the municipality.8 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The municipality should implement the protocol to ensure that required boil water notices are issued if the microbiological water quality failures continue in the Senekal supply system. consequently forced the Department to allocate the funds to a more responsive LocalMunicipality. procedures to maintain optimum treatment should be available at all times.75% (6 months) 100.10%(↑) 49. staff should be classified and linked to the respective plants on BDS. The water poses a risk of infection to consumers. DWA noted a cadmium failure which the municipality neglected to follow-up with further sampling. loading log-sheets as proof that findings of the operational monitoring are used to optimise treatment.88% 6 83% 46 000 108 98. DWQ in the Hoopstad water supply system was evaluated of unacceptable microbiological quality.5 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. register the programmes on BDS.8 0. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Tswelopele should increase the monitoring of cadmium while they also investigate treatment options. A concerted effort is also needed to ensure that the municipality provides on the Blue Drop System (BDS) information required by the Minister of Water Affairs to regulate drinking water quality (DWQ) management performance (Section 62 of the Water Services Act.00% (2 months) Regulatory Impression: The Department is encouraged to note that the municipality commenced with developing a water safety plan for the entire area of supply. Tswelopele should also ensure availability of adequate. Although the Bultfontein supply was evaluated of excellent chemical quality. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 62.3 4. Tswelopele should investigate the risk.9% compliance for free available chlorine). Findings 1.9 100% 32 000 <50 93. If non-compliances continue.88% 3.Water Services Authority: Water Services Providers: Tswelopele Local Municipality Tswelopele Local Municipality 54. confirming commitment from management to maintain the microbiological and chemical compliance monitoring programmes followed since July 2010. Tswelopele must urgently optimise treatment at Hoopstad. Considering the risks to human health posed by unsafe drinking water.87% (2 months) 43. DWA was provided no information related to the operational and maintenance procedures (manuals) maintained at the plants. Tswelopele should maintain effort to implement findings of the risk assessment.71% 2. DWA should be provided with information within 30 days to confirm address of the microbiological non-compliances within Hoopstad. also addressing the even lower disinfection compliance at the Bultfontein plant before the microbiological water quality is also compromised. Little information was provided to access the operational monitoring programmes maintained at both the Hoopstad and Bultfontein treatment facilities.21% (6 months) 97. Act 108 of 1997).35%(↑) 49. Disinfection as the last barrier to provide safe drinking water within the Hoopstad treatment system was shown to be unreliable (41. DWA noted that the municipality continues to make hard copy information available during the assessments that are not available on the BDS. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Bultfontein Hoopstad 48 25 46 96 0 85 40 66 48 25 46 96 0 20 40 66 3. 3. skilled process control staff. Tswelopele should FREE STATE Page 35 FREE STATE Page 36 . As per requirement of Regulation 2834. 5-2 Mℓ/day 2 1.5 3331. This result in an average output volume (final water) of 3338 Ml/day.CHAPTER 5 – GAUTENGPROVINCE Introduction Water services delivery is performed by twelve (12) Water Services Authorities in Gauteng via 32 drinking water supply systems. distributed over 32 supply systems.69% Municipal Blue Drop Score A total design capacity of 4103 is available for drinking water supply in Gauteng Province. however the existing data indicates operating capacities between 25 and 82%.9 Provincial Blue Drop Analysis Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from GAUTENG Page 1 GAUTENG Page 2 .5 Mℓ/day No of Water Supply Systems System Design Volume (Mℓ/day) Average Operating Capacity (%) Output volume (Mℓ/day) N/A = Not Applicable NI = No Information SMALL SIZE 0. Provincial Blue Drop Score 95.1% Provincial Best Performer Johannesburg Metropolitan Municipality (WSP: Johannesburg Water) is the best performing municipality in Gauteng Province: 97.4) LARGE SIZE <10-25 Mℓ/day 1 10 25 2.5 MACRO SIZE >25 Mℓ/day 17 4088 81. MICRO SIZE <0.7 Undetermined 6 NI NI NI Total 0 0 N/A N/A 32 4102.29 MEDIUM SIZE 2-10 Mℓ/day 1 3 NI (assume 80%) NI (2.9 68 1. Operational data is not available for all systems. Rand Water and Magalies Water Boards are the main Water Services Provider in the Gauteng that feeds to municipal networks via a number of centralised bulk water schemes.9 N/A 3337. the number of systems scoring between 90 – 100% increased from 9 (2010) to 25 (2011) systems. The provincial scores increased from 74.22%) 5 (27. municipalities are renewing their operational baselines and reprioritise their plans with the primary Trend Analysis: Provincial Blue Drop objective of raising the Score – Years 2009 to 2011 current performance status in terms of municipal drinking water quality management. ↓ = digress. which places Gauteng as the top national performer. as indicated in the pie chart hereunder. GAUTENG Page 3 GAUTENG Page 4 . whilst establishing essential systems and processes to sustain and measure gradual improvement.1%. The incentivebased regulatory approach succeeds to act as a positive stimulus to facilitate improved performance and public accountability. The trends analysis indicates that Gauteng is succeeding in its strive to improve the Provincial Blue Drop score on a continuous basis. Through the Blue Drop process.5 (2010) to 95.4% 18 13 (72.1% Performance trend ↑ ↑ ↑ ↑ ↑ ↑ Incentive-based indicators 9 11 (of 11) Number of municipalities assessed (100%) Number of water systems assessed Number of Blue Drop scores ≥50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 9 9 (100%) 0 (0%) 3 74. In addition. However.77%) 5 85. the most significant statistic is the Provincial Blue Drop Score of 95.54% ↑ = improvement.5%) 4 (12. → = no change The 100% assessment coverage serves to affirmation the continued commitment by Gauteng municipalities and the Water Boards to provide reliable and uninterrupted water supply to consumers. A total of 100% municipalities were assessed during the 2010/11 Blue Drop Certification.1% in 2011.excellent too good. Whereas only 13 systems obtained Blue Drop scores ≥50% in 2010.4 (2009) to 85. 28 systems obtained >50% in the 2011 Blue Drop cycle.5%) 7 95. BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 12 (of 12) (100%) 32 28 (87. Municipalities who merely ‘maintained’ their water on same levels year in and out. which eliminate critical systems from the Gauteng performance log × 78% of all systems are now in excellent and very good state (2011) compared to 16% of systems were in ‘very poor state’ in 2009 compared to 50% (2010) and 44% (2009). Gauteng is taking top position as best performing provinces in the country with its superior Provincial Blue Drop score of 95..10%. Seven Blue Drop Certificates are awarded in Gauteng: 1 Blue Drop 2 Blue Drops 1 Blue Drop 1 Blue Drop 1 Blue Drop 1 Blue Drop : : : : : : City of Johannesburg Metropolitan Municipality / Johannesburg Water and Rand Water City of Tshwane Metropolitan Municipality / Rand Water and Magalies Water Ekurhuleni Metropolitan Municipality / Rand Water Emfuleni Local Municipality / Rand Water Mogale City Local Municipality / Rand Water Randfontein Local Municipality / Rand Water GAUTENG Page 5 GAUTENG Page 6 .. Conclusion The Blue Drop results for 2011 indicate that municipal drinking water quality management in Gauteng vary from excellent to good. is likely to achieve reduced Blue Drop scores. Thereby. Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement. however areas of concern are raised where improvement is required.. are likely to be awarded with improved Blue Drop scores with each assessment cycle.When comparing 2011 Blue Drop results with 2009 and 2010. The overall business of drinking water supply and quality management is satisfactory. Blue Drop requirements become more stringent with every assessment cycle. the following trends are observed: 32 systems are assessed in 2011 compare to only 9 (2009) and 16 (2010) 7 systems achieved Blue Drop Certification. whilst municipalities that drive ‘continuous’ improvement. as indicated in the Provincial Performance Log. compared to 5 (2010) and 3 (2009) 0% systems scored between 0-33% in 2010. with 4 systems that need attention. 9 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.94% WSP: 99. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 96 100 94 100 100 100 95 88 0.39% WSP: 99. WSP: 100.8 0 78 94 96 95 100 100 100 90 1.7 0 91 60 93 100 100 100 100 70 2.38% NI NI 3 755 125 99. These Water Services Institutions are however cautioned that it is becoming a more daunting task to maintain excellence due to the shift in focus towards the sustained implementation of risk management. WSP: 99.7 0 67 80 81 95 100 60 100 97 3. Rand Watera.99% WSP: 100. However the staff of Magalies Water is to improve on their commitment since the lack of crucial information negatively affected the performance of the Tshwane North water supply system.81% (11 m) 82.69% (↓) 98.00% 92. Even though these compliance levels are noted as good (97. The Metro is encouraged to proceed in similar fashion.90% 99. Johannesburg Water (Water Services Provider) and Rand Water (Bulk Water Services Provider) still ensure that the drinking water quality of the biggest city in South Africa is managed exceptionally. Regulatory Impression: The Blue Drop scores for the City of Tshwane indicates that the officials of this Metro together with Rand Water and Magalies Water are committed to uphold the highest standard in drinking water quality management.86% 100.36% 60 70% 644 000 65 99. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 97. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Greater Johannesburg a.8%).87%.35% (↓) 96.2% & 97.22% (↑) 96.” The scores indicate that Tshwane adapted well to the tightening of Blue Drop requirements. For the 3rd year a slight decline in Blue Drop score is noted which is a precarious trend for a national top performer. Magalies Waterb 90. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 97.65% WSP: 99. In the words of the Lead Inspector: “The panel was impressed with the pro-active and positive attitude of the City of Tshwane (CoT) towards the Blue Drop as well as their transparency in areas where they do experience challenges.00% Regulatory Impression: City of Johannesburg (Water Services Authority). the Blue Drop certification programme requires excellent compliance (99%). The excellence in approach towards overall management of drinking water surely qualifies these parties to be noted as a centre of excellence. The Department congratulates the City and its Providers for maintaining Blue Drop status for a third year.81% 99.41% Central & South a Tshwane Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Performance Area Water Safety Planning Process & Incident Response Management Process Control.36% NI NI 331 000 97.00% 100% (8 months) 95. GAUTENG Page 7 GAUTENG Page 8 .22% (↓) 96.00%. The overall municipal score was affected by the compliance recorded for the Temba water supply system.36% NI (yield) NI 36 345 100.9 Water Safety Planning Process & Incident Response Management Process Control. Rand Waterb 97.b Performance Area Systems Findlay North Tshwane b Temba b 97 100 92 100 100 100 100 87 0 0.55% WSP: 100.69% Water Services Authority: Water Services Providers: City of Tshwane Metropolitan Municipality City of Tshwane MM.48% (↓) 96.20% WSP: 97.36% 40 93% 1 193 194 31 99.86% 99.Water Services Authority: Water Services Providers: City of Johannesburg Metropolitan Municipality Johannesburg Watera. The Lead Inspector stated: “It was a pleasure assessing Ekurhuleni Metro.Water Services Authority: Water Services Providers: Ekurhuleni Metropolitan Municipality Rand Water a 97.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.WSP: 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Ekurhuleni a Performance Area Water Safety Planning Process & Incident Response Management Process Control.75% NI NI 752 815 99. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Emfuleni LM a Vaaloewer 96 100 96 98 100 92 100 100 2. WSP: 100. they were exceptionally prepared and polite during assessment.25% 1.75% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. but it was found 0.86% 100.98%. This is an area to be targeted during the next reporting cycle. Rand Water a 95. Vaaloewer came very close as well but amongst other the Department is concerned about the availability of only two registered process controllers. A performance that is worthy of a Top 10 position nationally.00% 93.” The Water Services Authority should note that it would be the augmentation of Rand Water compliance levels that improved the Blue Drop score.8 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.17% short of excellent. together with Rand Water (Bulk Water Services Provider) did outstandingly well to maintain the Blue Drop certification status. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 97. Had relevant documentation available in electronic format to be view through a digital projector. GAUTENG Page 9 GAUTENG Page 10 . The microbiological compliance levels within the reticulation might be very good.00% (6 months) Regulatory Impression: Rand Water and Ekurhuleni did exceptionally well during this year’s Blue Drop assessment.44% Water Services Authority: Water Services Providers: Emfuleni Local Municipality Emfuleni LM.0 0 92 90 92 100 100 100 100 88 1. this 2011 Blue Drop performance still justifies recognition for excellent performance. The improvement in score in spite of a more rigorous assessment process is indicative of a municipality who endeavoured to lift their performance in spite of previously recognised as excellent performers. WSP: 99.42% (↑) 95. Nevertheless.44% (↑) 96.00%. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 96. The increase in scores makes this 2010 performance an even more remarkable achievement.WSP: 99.86% 99.3 68% 1 200 >500 100.83% 3856 NI 2 901 653 98.00% 100. This implies that this limitation is a risk to the continued treatment of drinking water.77%. The municipality is encouraged to continue with the good work. Regulatory Impression: EmfuleniLocalMunicipality.3 0 85 80 93 100 100 100 100 85 0.76% (↑) 82.44%. They also ensured that they had wide representation of their Metro in terms of areas of expertise. 20% 99.24% (↑) 41.12%(↑) 58.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. It is evident that the officials have not familiarized themselves fully with the contents of the document as yet.0 0 0 70 70 94 100 80 80 40 5.88% Regulatory Impression: KungwiniLocalMunicipality portrayed great dedication to improve performance from an overall performance of 42.5 1.00% 100.99% (↑) 19.00% (1 month) WSP: 99.00%.2% compliance (which is good) the excellence mark was not achieve as yet for the Bronkhorstbaai system. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Kungwini Central Bronkhorstbaai Performance Area Water Safety Planning Process & Incident Response Management Process Control.88% 87.00% 100% (1 month). WSP: 100. GAUTENG Page 11 GAUTENG Page 12 . Process optimisation might be necessary.00% 66. WSP: 99. However the Inspectors noted that plans are put in place to have an integrated planning process with Tshwane Metro.5 0 70 100 89 100 100 80 93 3.06% 100.94%(→) NA NI NI 400 100% (11 months) No data 89. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 39. This implicates that process controllers have limited information on process efficacy. This is a remarkable improvement in spite of the fact that a water safety planning process is yet to be adopted.50% 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Blesbokspruit Devon / Impumeleloa 80 100 90 76 100 96 63 83 2. Findings 1. especially in times when resource quality fluctuates.2 0 50 10 11 48 100 60 25 16 0 1. 2.88% 87.” Findings 1. The Lead Assessor noted: “The officials of the Lesedi LM made an effort to comply with the Blue Drop requirements regarding the completion of the required Water Safety Plan for Lesedi LM. Lesedi LM must ensure that indicators of potential water quality changes within the WSA's reticulation system also be monitored based on results of water quality at end users.15. Regulatory Impression: Except for the mediocre performance in Blesbokspruit.08%. WSP: 100. Rand Water a 87.41% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. At 96.39% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The water safety plan must be changed from being a document to being implemented as a plan to secure continued supply of safe drinking water through the identification and mitigation of risks. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 81.25% 54 93% 121 228 414 99.08% Water Services Authority: Water Services Providers: Lesedi Local Municipality Lesedi LM.9 1.6 NI 2 000 96. No operational monitoring at Bronkhorstbaai is identified as a risk.2 80 93 90 75 100 88 63 83 3.5% to 81.Water Services Authority: Water Services Providers: Kungwini Local Municipality Kungwini Local Municipality 81.1 1.72% (↑) NA NI NI 15 000 100. The officials passionately defended their case for each point of the Blue Drop criteria as the confirmation assessment session. This document was produced by a consultant and was only received late in December 2010.82 NI NI 61 233 96.77% (↑) NA NI NI 6 000 100.00%. The lack of a water safety plan is regrettable though since the 2010 Blue Drop report makes special mention of this requirement. LesediLocalMunicipality performed very well in this Blue Drop assessment. No Chemical Monitoring taking place in Blesbokspruit.5 Lesedi Maina Vischuil / Endicotta 80 93 72 79 100 96 63 83 2. WSP: 99.00% 100% (6 months). WSP: 100. 2. 9 66 83 85 96 75 93 50 90 4.25% NI NI 63 000 100.86% No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.1 1.6 88 100 85 85 80 82 63 88 3.34% NI NI 80 000 98.86% No data 86.86% 100. Rand Water a 86.2 1. WSP: 99. This is insufficient and needs to be improved significantly. 2.00% (11 months). Findings: 1.94% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. The municipality is not monitoring for any chemical determinands. WSP: 99.36% (↑) 77. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 35. Monitoring Programme requires amendments according to a risk assessment that is yet to be done.3 1.46% Water Services Authority: Water Services Providers: Midvaal Local Municipality Midvaal LM. WSP: 99. WSP: 100.Water Services Authority: Water Services Providers: Merafong Local Municipality Merafong LM.6 88 90 87 85 80 82 63 88 3. The Municipal officials did a great job of presenting the authority’s performance to the panel of inspectors. GAUTENG Page 13 GAUTENG Page 14 .41% (↑) 77. 2.1 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% (10 months). The water safety plan produced was evidently only produced to appease the Department.88% 10 25% 4 000 >500 100.86% No data 86.00% (8 months) No data 85. Findings: 1. WSP: 99. Regulatory Impression: MidvaalLocalMunicipality did very well together with Rand Water in Meyerton but performed indifferently in the Vaal Marina system.00% (6 months).0 0.00% (11 months). Rand Watera 67. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Carletonvillea Fochvillea Wedelaa Performance Area Water Safety Planning Process & Incident Response Management Process Control.50% (11 months).34% NI NI 130 027 100.00% Regulatory Impression: The Department found the performance of the MerafongLocalMunicipality to be rather impressive. 3.31% (↓) 46.73% (↑) 76.34% NI NI 27 000 100.6 18 24 63 91 0 45 0 40 0 0. The municipality is reminded that it is required to submit all analysis results on a monthly basis to the Department. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 86. It was found that the water safety plan had some shortcomings with regards to the lack of integration of risk assessment processes together with Rand water.98% (↑) 77. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Vaal Marina Meyerton a 87 90 86 90 80 82 63 88 3. Initially very little information was available but the inspectors were left impressed with the willingness of municipal officials to make amendments and provide additional information to increase scores. The Department finds it challenging to comment on this blend of distinction and mediocrity. However taking nothing away from the officials who diligently adhered to the Blue Drop requirements. it is recommended that the WSA forges a stronger working relationship with Rand Water to strengthen their working relationship on all aspects of water quality management and especially to the importance of the water safety plan.01% (↑) 61. The adoption of an adequate risk assessment and implementation of effective control measures.0 0 82 98 96 100 100 100 34 40 2.12% 100. WSP: 100.00% (6 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.Water Services Authority: Water Services Providers: Mogale City Local Municipality Mogale City LM. GAUTENG Page 15 GAUTENG Page 16 .00% (11 months) 100% (4 months) 83. Further.3 87 90 88 100 100 100 40 53 1. especially where borehole are utilised at smaller peri-urban communities.7 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.88% NI NI 20 710 100.25% NI NI 35 420 100. WSP: 99. The Department was impressed with this municipality’s drive to inform its constituency in an extensive public campaign. However. WSP: 100% (1 m) 84.51% (↓) 86. are essential to prevent levels of contamination noted. Rand Watera 96.22% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 49.00% 70. WSP: 98.00% NI NI 50 000 94.16%(↓) 49.50% (↑) 61. WSP: 100.00% 45.63% NI (yield) NI 2 390 60. WSP: 97. Magalies Watera 65.75% NI NI 349 791 99.00%. to address all the deficiencies that were identified with their current water quality management system.” Regulatory Impression: The NokengMunicipality improved its performance significantly in three of its systems which is remarkable in its own right. the management of the incident management protocol and contingency planning if things do go wrong. the WSA maintains an extensive campaign to inform the public about the quality of their water as well as the right to know. WSP: 99. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Onverwacht boreholes 73 60 70 100 100 20 25 45 0 0 Cullinan a Klipdrift a Wallmansthal a 97 99 93 100 100 100 100 84 1. from top Management.77% 100% (4 months). The Department was however discouraged by the indifference management of this municipality shown when they were informed on risks various conditions posed to safe supply of drinking water during the year. WSP: 98.00%.86%(→) NA NI NI 20 710 95.70%(10 m) Regulatory Impression: MogaleCity once again deserves the coveted Blue Drop certification for exceptional drinking water quality management. In least then two (2) weeks after the Blue Drop assessment it obtained written commitment and budgetary provisions.32%(→) 97.0 0 68 95 59 100 100 20 100 43 13. the Department wishes to encourage all concerned to continue prioritising the effective management of drinking water quality in its entirety.24% (10 months). This is impressive.0 0 73 10 70 100 20 45 40 23 0 0.10% 100% (3 months).19% Water Services Authority: Water Services Providers: Nokeng Tsa Taemene Local Municipality Nokeng Tsa Taemene LM.57% 100% (4 months). Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Mogale City a Rural Boreholes Performance Area Water Safety Planning Process & Incident Response Management Process Control.86% 100. The Lead Inspector noted: “MogaleCityLocalMunicipality shows great commitment to the Blue Drop Certification Programme. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 97.94%.00%. The Lead Inspector noted: “RandfonteinLocalMunicipality responded very well to deficiencies identified during the assessment session. WSP: 99.34% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Wagterskop a Waterpan a Westonaria a 59 90 80 90 100 82 90 78 3. Water Safety Planning Process & Incident Response Management Process Control.28% NI NI 1 000 100. to ensure further progress on how the WSA manages it’s BDS it is recommended that the BDS be used as a management tool to improve quality management within the Water Supply System and as such water quality data must be uploaded on a monthly basis.00%.00% 84. WSP: 100. WSP: 100.28% NI NI 100 92. WSP: 99.00%.35%(↓) 88. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Bekkersdal a Glenharvie a Suurbekom a 94 96 93 94 100 90 100 87 1.00% GAUTENG Page 17 GAUTENG Page 18 .6 59 90 81 100 100 50 90 78 5.7 1. WSP: 99. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95.7 1.86%.86% No data.86% No data. Rand Watera 84.42%(↓) 88.7 1. WSP: 100.7 1.37%(↓) 88.00% (11 months).86% No data.00% 84.Water Services Authority: Water Services Providers: Randfontein Local Municipality Rand Water a 95.7 1.6 59 90 81 90 100 82 90 78 3.63%. Regularly checks should be made on the uploaded data to ensure that there are no omissions or errors regarding the uploaded data.00% Regulatory Impression: RandfonteinLocalMunicipality made significant improvement to the extent where they together with Rand Water deserve Blue Drop certification.07%(↓) 88. WSP: 100.86% No data.28% NI NI 6 000 100.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 84. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 84.80%. WSP: 99. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Randfontein a Performance Area Water Safety Planning Process & Incident Response Management Process Control. WSP: 99.31% NI NI 150 000 98.6 59 90 81 90 100 82 90 78 3.86% No data. WSP: 99.86% No data.00% 84. WSP: 100.86% 99.00%. WSP: 100.28% NI NI 2 000 100. The Department wish to congratulate the water services authority on this prestigious feat.42%(↓) 88.28% NI NI 60 000 100.00% 77.24% Water Services Authority: Water Services Providers: Westonaria Local Municipality Westonaria LM. They arrived well prepared for the confirmation session and presented all the necessary documents that were required to address the identified gaps.6 59 90 81 90 100 82 90 78 3.00%.5 1. WSP: 100.42% (↓) 88. However.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. This will ensure all round excellence.” The municipality is also required to ensure that the relevant control measures are implemented to ensure microbiological compliance within the reticulation system is improved even further.24% (↑) 87.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.0 0 59 90 81 90 100 82 90 78 3.28% NI NI 45 000 100. WSP: 99. Scrutiny of the BDS showed that they had updated all their data just prior to the confirmation session. The implementation of an effective water safety planning was found to be a major shortcoming which compromised better scores. Westonaria performed rather well during the last Blue Drop assessment. GAUTENG Page 19 . The water safety plan should be drafted and implemented to augment the risk based approach adopted by Rand Water. This should include the development of a monitoring programme that includes chemical determinands.Regulatory Impression: Together with Rand Water. Findings 1. 6 33.2 MEDIUM SIZE 2-10 Mℓ/day 38 155.5 LARGE SIZE <10-25 Mℓ/day 18 312. treat and feed drinking water to the various municipal networks via a number of bulk water supply schemes.1 767. Provincial Blue Drop Score 80. This result in an average output volume (final water) of 1147 Ml/day.5%.5-2 Mℓ/day 43 41. distributed over 187 supply systems.8 70.2 1146.1 296.49% Provincial Best Performer Ugu District Municipality is the best performing municipality in Kwa-Zulu Natal Province: 98.5 98.82% Municipal Blue Drop Score A total design capacity of 1362 is available for drinking water supply in Kwa-ZuluNatalProvince.5 Mℓ/day No of Water Supply Systems System Design Volume (Mℓ/day) Average Operating Capacity (%) Output volume (Mℓ/day) N/A = Not Applicable NI = No Information SMALL SIZE 0.2 Undetermined 27 NI NI NI Total 47 9. Operational data is not available for all systems.4 MACRO SIZE >25 Mℓ/day 14 843.1 91. MICRO SIZE <0.9 110.4 210.0 84.0 95.CHAPTER 6 – KWA-ZULUNATALPROVINCE Introduction Water services delivery is performed by fourteen (14) Water Services Authorities in Kwa-Zulu Natal via 187 drinking water supply systems.9 187 1362. Umgeni Water and Uthukela Water Boards are the main Water Services Providers in the Kwa-Zulu Natal that abstract.6 Provincial Blue Drop Analysis Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from KWA_ZULU NATAL Page 1 KWA_ZULU NATAL Page 2 .7 79. however the existing data indicates average operating capacities between 71 and 210. ↓ = digress.38%) 72 (41.25%) 3 (18. KWA_ZULU NATAL Page 3 KWA_ZULU NATAL Page 4 . However. the most significant statistic is the Provincial Blue Drop Score of 80. as indicated in the pie chart hereunder.80%) 49 (26. → = no change The 100% assessment coverage serves to affirmation the continued commitment by Kwa-Zulu Natal municipalities and the Water Boards to provide reliable and uninterrupted water supply to consumers.91 to Score – Years 2009 to 2011 80. the number of systems scoring between 90 – 100% increased from 7 (2010) to 22 (2011) systems. which place Kwa-Zulu Natal in an above average position on the national performance log. 138 systems obtained >50% in the 2011 Blue Drop cycle. which places KZN amongst the better performers on a national scale. Whereas only 101 system obtained Blue Drop scores ≥50% in 2010.49%.49% Performance trend → ↑ ↑ ↑ ↑ N/A Incentive-based indicators 13 (of 14) 14 (of 14) Number of municipalities assessed (93%) (100%) Number of water systems assessed Number of Blue Drop scores ≥50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 16 13 (81. BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 14 (of 14) (100%) 187 138 (73. as the high scoring municipalities are balancing the few very low scores which is noted with concern in the province. After an initial decline in Blue Drop Score between the 2009 and 2010 assessment cycles. municipalities are renewing their operational baselines and reprioritise their plans with the primary objective of raising the current performance status in terms of municipal drinking water quality management. A total of 100% municipalities were assessed during the 2010/11 Blue Drop Certification. In addition.excellent to very poor. Through the Blue Drop process. the Provincial Blue Trend Analysis: Provincial Blue Drop Drop score increased from 65.61%) 1 65. The trends analysis indicates that Kwa-Zulu Natal is succeeding in its endeavour to improve the Provincial Blue Drop score.49%. Unfortunately this view is scewed.75%) 2 73% 173 101 (58.91% ↑ = improvement.20%) 7 80. 5% of all systems are now in excellent and very good state (2011) compared to 28.When comparing 2011 Blue Drop results with 2009 and 2010. compared to 1 (2010) and 3 (2009) 12. KZN is making a leaving a remarkable signature in terms of overall improved Blue Drop status. Kwa-Zulu Natal is taking the third position of best performing provinces in the country. With the above results. however areas of concern are raised where improvement is required. Seven Blue Drop Certificates are awarded in Kwa-Zulu Natal: 1 Blue Drop 2 Blue Drops 1 Blue Drop 4 Blue Drops : : : : eThekwini Metro Municipality / Umgeni Water Ilembe Local Municipality / Umgeni Water and Siza Water Msunduzi Local Municipality Ugu District Municipality / Umgeni Water KWA_ZULU NATAL Page 5 KWA_ZULU NATAL Page 6 . Thereby. whilst municipalities that drive ‘continuous’ improvement.3% of systems in 2010. is likely to achieve reduced Blue Drop scores. Blue Drop requirements become more stringent with every assessment cycle. which moves a substantial portion of critical systems into more acceptable positions × 32..9% systems scored between 0-33% in 2011. the following trends are observed: 178 systems are assessed in 2011 compare to only 16 (2009) and 173 (2010) 7 systems achieved Blue Drop Certification. are likely to be awarded with improved Blue Drop scores with each assessment cycle. compared to 56% in 2010. as indicated in the Provincial Performance Log... Conclusion The Blue Drop results for 2011 indicate that municipal drinking water quality management in Kwa-Zulu Natal vary from excellent to good. with 4 systems that need attention. Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement. The overall business of drinking water supply and quality management is satisfactory. Municipalities who merely ‘maintained’ their water on same levels year in and out. 88% 2 60% 14 152 84 100.00% 100. The lead inspector for the 2011 assessment further requested that the WSA / WSP improve distribution of their sampling points to cover the entire area of supply.55% (↑) 71. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Utrecth a DanhauserTown a DurnacolTown a 58 40 78 100 100 85 100 78 6.3 48 100 78 100 100 70 100 93 6. DWA is optimistic that if the municipality.75% (↑) NA 108 (combined) 78% 3 000 >500 100.43% Regulatory Impression: The regulator is encouraged with the continued improvement of the drinking water quality (DWQ) management performance of the AmajubaDistrictMunicipality. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Hattingspruit a Alcockspruit a Utrecth .7 0. will result in DWA giving full credit for the DWQ compliance. Compliance monitoring confirms water of excellent quality in the Utrecth.88% (↓) 63.6 75% 8 754 137 100.00% (1 month) Systems not assessed: Dannhauser Rural.3 0.88% 1.88% 1. Alcockspruit and Utrecth – Waterval systems should also commence for the municipality to have sufficient information to confirm that water supplied to residents is safe for human consumption.00% No data 85. with Uthukela Water as service provider in all the supply systems. O&M manuals should be available and in-use to maintain optimum treatment efficacy.3 48 100 78 100 100 60 100 93 7. populations affected by borehole systems furthermore needs to be registered on BDS.33% (↑) 70. Process control was identified another aspect requiring improvement.2 58 40 78 100 100 85 100 63 7.00% 100. In particular process control should be shown adequate / competent to maintain operation of all the water treatment systems.85% (↑) NA 108 (combined) 78% 5 000 >500 100.00% 85. continue their efforts to implement findings of the recently developed water safety plan.2 58 80 78 100 100 85 100 63 6.00% No data 83. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. DanhauserTown and DurnacolTown water supply systems. The WSA / WSP thereafter have to plan for future monitoring of the affected populations. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 59. further improvement will ensue.Waterval a 0 10 36 100 100 60 100 40 11.0 0.5 44% 23 285 85 100.6 75% 3 000 400 100.2 0.2 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.Water Services Authority: Water Services Providers: Amajuba District Municipality Uthukela Watera 84.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.1 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 84.75% (↑) 66. Evidence that the municipality (&WSP) maintains risk-based monitoring (data of a full SANS 241 (South African standard for drinking water) analyses per supply system.88% 4.00% Water Safety Planning Process & Incident Response Management Process Control. Chemical monitoring in the Hattingspruit. Utrecht Rudimentary Boreholes and Dannhauser Rudimentary Boreholes KWA_ZULU NATAL Page 7 KWA_ZULU NATAL Page 8 .00% 100.0 0.00% 100.00% 82. Water Services Authority: Water Services Providers: eThekwini Metropolitan Municipality eThekwini MM; Umgeni Watera 95.71% Water Services Authority: Water Services Providers: Municipal Blue Drop Score 2011: Systems iLembe District Municipality iLembe DM; Water and Sanitation SA (WSSA)a; SAPPIb; Umgeni Waterc; Siza Waterd 85.54% Performance Area Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties eThekwini Maina Ogunjini Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Sundimbili a Mandeni b uThukela b Mathonsi 100 96 96 100 100 88 100 93 1.7 0.5 97 50 64 100 100 60 100 74 4.1 0 82 80 100 95 100 100 50 100 1.6 0 73 50 81 100 100 53 25 52 1.8 0.1 73 40 81 100 100 85 25 48 1.4 0.2 73 40 63 100 100 10 25 48 2.3 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 96.05% (→) 96.08% 1305 3 285 026 98.29%; WSP: 99.89% 100.00% (1 month); WSP: 100.00% 79.08% (↑) NA 1 128% 4 800 266 85.71% (5 months) 100.00% (1 month) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 91.54% (↑) 70.63% 27 67% 70 000 258 97.68% 100.00% 61.78% (↑) 29.38% 2 115% 10 000 230 95.90% 100% (11 months) 69.49% (↑) 04.50% 2 100% 9 000 222 100.00% 100% (11 months) 46.00% (↑) 19.38% NI NI 3 600 67.90% No data eThekwini Metro and Umgeni Water worked well to maintain the illustrious Blue Drop status for the eThekwini main system. The panel of inspectors were impressed with the level of preparedness shown for the assessment from both municipality and Water Board. The Blue Drop certified status was under threat though for a short while due to incorrect data records. The microbiological compliance figure was adjusted after eThekwini found that the validation data for Colilert had been erroneously submitted to DWA as compliance data. This resulted in a duplication of data for some points giving an incorrect compliance figure which was certainly not favouring their performance. This was rectified in time, but the Metro is advised to prevent such a situation from reoccurring. The Metro is required to implement measures to drastically improve the performance of the Ogunjini water treatment plant. Even though only a small part of Durban receives water from this system it should be noted as underperforming, especially as far as quality compliance is concerned. The chemical compliance monitoring should be increased; especially at the Ogunjini plant. Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Regulatory Impression Performance Area Makwanini Amatikhulu Centre 73 50 49 100 0 10 25 48 2.3 0 Ifalethu Ohwebede 73 50 49 100 0 10 25 48 2.3 0 73 56 49 100 0 60 25 48 2.1 0.3 73 50 49 100 0 10 25 48 2.3 2.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 40.63% (↑) 15.38% NI 0.03 3 900 43.75% (8 months) No data 40.63% (↑) 19.38% NI 0.15 3 600 70.37% (8 months) No data 55.47% (↑) 49.63% NI 0.025 3 000 100% (8 months) No data 40.63% (↑) 19.88% NI 0.040 - 0.100 3 200 60.00% (8 months) No data KWA_ZULU NATAL Page 9 KWA_ZULU NATAL Page 10 Systems Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 73 50 36 100 0 10 25 48 2.3 0 73 50 36 100 0 10 25 48 2.3 0 73 50 48 100 0 10 25 48 2.3 0 73 50 55 100 100 10 25 48 2.3 0 Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Hlanganani Lambothi Ethembeni Uthukela Mouth Performance Area ZinkwaziBeac hc 85 50 66 100 100 96 75 46 1.0 0 BlythedaleBe ach c 86 50 65 100 100 85 75 46 1.2 0.3 NdwedweTo wn c 85 100 79 100 100 20 75 98 3.5 0 MontebelloH ospital c 85 40 79 100 100 85 75 53 1.1 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 39.38% (↑) 19.88% NI 0.0.3 - 0.1 2 760 33.33% (3 months) No data 39.38% (↑) 19.88% NI 0.01 - 0.02 5 000 75.00% (4 months) No data 40.63% (↑) 19.88% NI 0.01 - 0.04 3 000 55.56% (8 months) No data 46.25% (↑) 19.88% NI 0.016 2 000 60.32% No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 78.62% (↑) 55.63% 0.6 (yield) 146% 5 000 175 97.71% 100.00% 75.28% (↑) 51.13% 0.419 (yield) 270% 5 000 226 100.00% 100% (6 months) 72.41% (↓) 72.63% 45 89% 56 000 >500 90.82% 100% (11 months) 76.76% (↑) 58.50% 0.7 33% 10 000 <50 100.00% 100% (5 months) Systems Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 73 50 43 100 0 10 25 48 2.3 0 89 100 96 100 100 100 95 98 0.5 0 85 50 96 100 100 100 75 98 1.9 0 83 100 89 100 100 100 75 98 1.1 0 Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Matzipele Dolphin Coast c;d KwaDukuzaT own c Groutville c Performance Area eMayelisweni c Ntabaskop c Isiminya c Esidumbini c 85 40 79 100 50 20 75 46 2.1 0 85 40 79 100 50 20 75 46 2.1 0 85 38 79 100 100 20 75 46 2.0 0 85 40 76 100 50 20 75 46 2.2 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 40.00% (↑) 19.88% NI (yield) 0.008-0.01 500 60.00% (5 months) No data 97.03% (↑) 84.13% 45 88% 54 300 >500 98.77% 100.00% 91.44% (↑) 54.05% 11 145% 70 000 227 98.98% 100.00% 95.01% (↑) 36.13% 45 89% 8 900 >500 99.26% 100.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 54.67% (↓) 57.25% NI NI 3 000 92.00% (11 months) 88.89% (6 months) 54.67% (↑) 39.25% 0.27 30% 5 000 <50 90.00% (11 months) 100% (5 months) 56.87% (↑) 38.50% 2.0 0 5 000 90.59% 100% (4 months) 54.32% (→) 55.50% 1 80% 10 000 80 85.96% (11 months) 96.00% (6 months) KWA_ZULU NATAL Page 11 KWA_ZULU NATAL Page 12 Systems Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 85 40 31 100 100 20 75 46 2.2 0 85 50 63 100 50 85 75 46 1.3 0.3 85 40 31 100 100 85 75 46 1.4 0.3 85 14 19 100 100 85 75 46 1.5 0.3 Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Glendale Heights c Glendale c KwaSathanec Madundube c Performance Area Ntunjambili c VukileHigh School c 74 40 78 100 100 85 75 46 1.2 03. Isithundu c Mbitane c 74 40 86 100 100 85 75 46 1.2 0.3 74 40 33 100 0 45 75 46 2.2 0.6 74 40 68 100 0 10 75 46 2.3 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 52.48% (↓) 59.50% 0.03 833% 10 000 <50 76.92% 100% (5 months) 72.77% (↑) 60.75% 0.03 3920% 10 000 96 100% (11 months) 100% (5 months) 71.10% (↑) 59.50% 0.03 833% 1 000 249 100.00% 100% (5 months) 67.42% (↑) 43.25% 0.04 705% NI 100.00% 100% (6 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 74.67% (↑) 44.06% 0.314(yield) 95% 7 500 <50 98.62% 100% (2 months) 73.95% (↑) 35.56% 0.2 NI 10 000 100.00% 96.15% (6 months) 53.37% (↑) 17.56% 0.2 303% 1 312 46 100% (4 months) No data 46.48% (↑) 16.31% 0.1 188% 1 000 188 79.87% (10 months) 94.44% (2 months) Systems Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 85 40 60 100 50 59 75 46 1.7 0.5 85 80 60 100 100 29 75 46 1.8 0.2 85 70 89 100 0 85 75 46 1.2 0.3 74 40 96 100 100 29 75 46 1.9 0.3 Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Waterfall c Masibambisane c Ngcebo c Mphumula c Performance Area Mushane c Maqumbi c Driefontein c 74 80 58 100 20 10 75 46 2.3 0 74 80 43 100 100 20 75 46 2.1 0 74 80 56 100 100 85 75 46 1.1 0.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 63.94% (↑) 40.75% NI (yield) 0.1 – 0.5 1 000 100% (11 months) 78.26% (4 months) 61.62% (↑) 17.56% 0.8 102% 13 000 62 94.83% 100% (1 month) 74.73% (↑) 07.06% 0.456 65% 31 980 <50 98.00% (9 months) 100% (4 months) 59.58% (↑) 32.56% 0.43 44% 3 500 54 95.00% 95.45% (4 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 50.50% (↑) 16.31% 0.08 51% 3 000 <50 77.50% (10 months) No data 55.76% (↑) 54.06% NI (yield) 0.218 38 000 90.50% 100.00% (5 months) 75.70% (↑) NA 0.08 162% 10 000 <50 100.00% 100.00% (6 months) KWA_ZULU NATAL Page 13 KWA_ZULU NATAL Page 14 Water in all of these systems. findings should be used to inform future chemical compliance monitoring. Findings 1. Information provided by Umgeni Water furthermore confirmed that the water meets the chemical requirements set in the South African national drinking water standard (SANS 241). however. WSSA contributed to this wonderful feat in the DolphinCoast system. challenges again ensue following the continued upload of information by the WSA and all service providers just prior the 2011 confirmation assessments. The Department congratulates Msunduzi for implementing and maintaining a comprehensive microbiological water quality monitoring programme which allowed DWA to confirm that the excellent quality water supplied by Umgeni Water remained safe for human consumption until the point of use. to again confirm that the responsibilities of the various service providers are correctly noted per respective supply system. DWA however applied a partial penalty for the lack of information by the municipality to confirm no chemical water quality deterioration in the distribution network. Aluminium failures in the eMayelisweni and Waterfall supply systems. most of the 39 registered supply systems shows increased Blue Drop scores. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95. The Department commends iLembe. and all service providers. Although the assessment improved from previous years. Most systems presented information to confirm the water safe from chemical risks. DWA consequently requests that the WSA and all WSP's in future maintains monthly submission of information to prevent the upload of large volumes of information just prior the Blue Drop assessments. rendered the water not suitable for human consumption. The WSA / WSP are consequently encouraged to improve treatment efficacy. while management ensures availability of budget to meet deadlines for implementing control measures.60% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Msunduzi a 90 100 99 88 100 89 100 100 1. Msunduzi is encouraged to complete a full SANS 241 analyses as part of their risk assessment. poses an unacceptable risk of infection to consumers. DWA in conclusion requests the municipality. While the municipality (assisted by all water services providers) maintains the effort to further improve on all aspects of DWQ management.19% 390 73% 536 613 >500 99.2 0. The municipal officials and representatives from Umgeni Water were truly well prepared and found to place the required value to drinking water quality (DWQ) management practices. Water Services Authority: Water Services Providers: Msunduzi Local Municipality Umgeni Water a 95. DWA needs to be furnished with information within 60 days depicting how the municipality intends on ensuring that all consumers within its area of supply receive water meeting the requirements of the South African standard for drinking water (SANS 241). Drinking water was evaluated as having excellent microbiological and chemical quality. Since legally required to do so.31% 100. KWA_ZULU NATAL Page 15 KWA_ZULU NATAL Page 16 . for excellent management of drinking water quality (DWQ) in the DolphinCoast and Groutville water supply systems which qualifies for Blue Drop Certification status. With the exception of 3 water supply systems. urgent attention should be given to disinfection of water supplies in 21 supply systems.60% (↑) 73.2 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. reported mostly under the control of the municipality alone. Msunduzi should maintain effort to develop a water safety plan for the distribution network. assisted by Umgeni Water Board.00% Regulatory Impression: The Department commends Msunduzi Local Municipality with the excellent performance in the management and operations of the Msunduzi water supply system which qualifies for Blue Drop Certification status.Regulatory Impression: Although not satisfactory. roles and responsibilities should be clearly defined. iLembe LocalMunicipality showed improved performance. 00% (→) NA 0.45 NI 22 000 58. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 75.09% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.472 NI 30 000 16.1 NI 12 000 70. while monitoring occurs for 12 months as required for microbiological determinands.18% (↓) 54.5 0 Riverside Isibi Bulwer 18 35 0 5 0 0 0 58 0 0 18 45 39 89 0 10 10 50 0 0 18 35 30 91 100 10 10 58 2.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Chemical monitoring also needs to improve.08 NI 10 000 37. water safety planning.10% (11 months) 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 77. areas of concern still in clear view is the limited correspondence between Newcastle (assisted by uThukela Water as water services provider) and the Pixley ka Seme Local Municipality supplying Charlestown with water from the Volksrust water treatment plant.63% 3 2. the situation in Newcastle Local Municipality improved slightly from previous assessments.80% (↓) 34. Areas of concern (i. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Ixopo a Kokstad Underberg St Apponlinars 71 100 78 84 50 37 100 93 6.00% 108 78% 353 000 238 96.93% (→) 75.74% 100.65% (↓) 34.50% (8 months) No data 35.Water Services Authority: Water Services Providers: Newcastle Local Municipality uThukela Watera 75.3 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.5 50 000 94.1 32 28 48 65 100 50 0 20 2.88% 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 32.018 NI 28 000 91.17% (↓) 83. process control and adequacy of the monitoring programme) can only improve if Newcastle shows that Charlestown is managed according risks which had been identified from the treatment facility.e.88% 1.88% 1. Disinfection needs to be optimised. in particular proof of a full SANS 241 analyses (South African standard for drinking water) needs to be submitted to confirm that monitoring only fluoride is sufficient to confirm that drinking water is safe for lifetime human consumption.33% No data 15.1 0 18 45 35 91 100 10 10 58 1.5 NI 18 000 75.75% NI NI 2 000 99.00% No data 31.13% 3.1 0 18 85 40 96 20 0 10 58 1.93% (↓) 34.13% 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Regulatory Impression: Performance Area Hlanganani / Pulela 18 35 34 91 100 10 10 58 0.9 0 18 45 48 91 100 10 10 56 1.57% No data 33.7 NI 15 000 No data No data 26.3 0.0 0.00% (10 months) No data From a regulatory perspective.1 71 99 78 100 100 44 50 93 6. Water Safety Planning Process & Incident Response Management Process Control.1 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.55% (→) NA 0. Umgeni Watera 40. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Newcastle a Charlestown a Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% (4 months) 40.00% 35. Actual drinking water quality (DWQ) compliance within the Newcastle supply systems needs to improve before the municipality and uThukela Water can content for Blue Drop certification.69% (↑) 53.99% (↓) 30.61% Water Services Authority: Water Services Providers: Sisonke District Municipality Sisonke DM.67% No data KWA_ZULU NATAL Page 17 KWA_ZULU NATAL Page 18 .13% 0. 3 0. drinking water quality (DWQ) management services by Sisonke presents a high risk situation to public health.68% (↑) 35.3 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.78% (→) NA NI NI 25 000 100. the Department therefore also assumes the water unsuitable for human consumption due to chemical contaminants. 18 85 33 91 100 10 10 58 2. It is a concerning factor that the microbiological quality of drinking water in almost all the supply systems continues to show non-compliance to national legislation (SANS 241).Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. the Regulator trusts that the risks to public health will motivate the municipality to improve disinfection as a control measure without further hesitation or excuse. Process Control needs to be addressed to ensure compliance at all the treatment systems with Regulation 2834.6 Regulatory Impression: From a regulatory point of view. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. no data on the Blue Drop System (BDS) further confirms that a full SANS 241 analyses had not been done to inform the risk assessment process. DWA considers the increase in evaluated supply systems as means to monitor the entire area of supply the only positive step in the DWQ management approach of the WSA.67% No data 29. No information was available to DWA to evaluate the management of incidents as reported to be done by the municipality during the previous assessment. The Department of Water Affairs expresses a zero confidence level in the municipality’s ability to render safe and sustainable DWQ management services. Hlokozi (managed by Ugu DM).80% (↓) 56.3 0. Mahehle and Mzinkulu KWA_ZULU NATAL Page 19 KWA_ZULU NATAL Page 20 .00% (10 months) No data Systems not assessed: Emacabazini (not commisioned). Action plans must furthermore state how the municipality intends on implementing risk-based chemical water quality monitoring. DWA also notes that apart from data submitted by Umgeni Water in the Ixopo system. DWA congratulated Sisonke during the 2010 assessment for commencing with a risk assessment process. The water is evaluated to pose a significant risk of infection.82 NI 28 000 No data No data 38. Disconcerting Sisonke provided no information during this assessment to confirm continuation of the process.3 0 18 25 31 96 20 45 10 2 2.50% (→) NA NI NI 30 000 100. DWA requires proof within 30 days that the microbiological non-compliances are being addressed. DWA notes some attempts to improve asset management.22% No data 30. High-flats (managed by Spoornet).6 2. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 09. Franklin (not under control of WSA). Springfield. which largely reflects the performance of Umgeni Water as service provider. The situation demands the urgent attention of the municipal administration and governance. Findings 1.63% (↓) 22. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Umzimkulu Donnybrook Boreholes 18 95 33 91 100 10 10 50 2.38% 5 NI 25 000 65. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Highlands / Wasbank 18 25 0 0 0 0 0 30 0 0 Creighton Jolivet / Vulamehlo 18 25 26 100 0 45 10 0 2. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 38. Nokweja (not commisioned).13% 1 NI 25 000 91. Apart for the good performance in the Ixopo system. Sisonke made no attempt to provide the Department with information to access the chemical quality of water in all the supply systems.00% (5 months) No data Water Safety Planning Process & Incident Response Management Process Control.63% 0. Conservatively until proven otherwise. little information was however presented on O&M. 8 0.00% 0.1 98 100 93 89 100 100 100 94 0.10% 100.36 56% 9 072 <50 100.1 0.61% (↑) 87.1 98 50 93 89 100 93 100 94 1.43% (↑) 71.75% 0.8 0.44% 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Water Services Authority: Ugu District Municipality Ugu DM. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 92.45% 100.30% (↑) 60.5 0 90 90 93 89 100 100 100 84 0.9 0.5 40% 2 720 73 100.4 114% 20 000 79 100.1 98 50 93 89 100 93 100 94 1.00% 0.1 0.00% 93.1 98 60 93 89 100 93 100 96 1.8 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 93.25% 54 87% 105 045 447 98.3 67% 26 698 <50 97.83% (11 months) 100% (8 months) 92.00% 100.8 0.00% 92. Umgeni Watera Performance Area KwaHlongwa Phungashe & Ndwebu Mehlomnyama & Oshabeni Vulamehlo & Jolvet 98 50 93 89 100 93 100 94 1.53% 100% (11 months) 90. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 82.67% (10 months) 82. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties KwaFodo to Esitholweni KwaMbotho to KwaBhidla KwaNyusa to Ekuzameni KwaNyusa to St Martin Water Safety Planning Process & Incident Response Management Process Control.11% (↑) 89.48 42% 5 700 <50 95.00% 1.00% * Umzinto to Pennington to Scottburg Systems not assessed: Hlokozi (intermittently used) and Boreholes KWA_ZULU NATAL Page 21 KWA_ZULU NATAL Page 22 .00% 96.43% (↑) 84.8 13% 7 070 <50 93.5 0.6 94% 30 000 112 99.1 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.32% (↑) 87.25% 20 80% 65 135 245 98.1 98 50 93 89 100 93 100 94 1.00% 100% (10 months) 92.05% (↑) 85.19% (↓) 83.1 98 50 93 89 100 53 100 94 4.00% 92.8 0 98 50 93 89 100 53 100 94 4.00% 100.05% (↑) 87.1 98 50 93 89 100 93 100 96 2.82% Hibberedene to Ramsgate Southbroom to Port Edward Ghost Town to Mazakhele Kwajali to Mlozane Performance Area Systems Water Safety Planning Process & Incident Response Management Process Control.75 100% 10 000 75 97.00% 1.00% 96.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.2 0.1 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.16% (↑) 86.4 43% 24 000 <50 100% (11 months) 100% (11 months) 95.05% (↑) 61. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Kwalembe to Dududu Kwandelu to Morrisons Mathulini a Umzinto* a 98 60 93 89 100 93 100 96 1.9 0.83% (↑) 56. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 98 100 93 89 100 80 100 94 2.1 90 90 93 89 100 100 100 84 1.00% 0.00% 1.30% (↑) 84.1 0.Water Services Providers: Municipal Blue Drop Score 2011: 92.00% Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.67% 100.0 0.36 14% 17 416 <50 95.05% 100.1 98 60 93 89 50 93 100 94 2.5 40% 13 727 <50 97.24% (↑) 89.00% 3.50% 0.1 98 70 93 89 100 100 100 93 1.1 98 60 93 89 100 20 100 94 5.50% 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 91.9 0.7 0.00% 75.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 7.5 129% 46 386 208 99.50% 1.00% 100.89% 96.1 Water Safety Planning Process & Incident Response Management Process Control.50% 100.67% 100.05% (↑) 83.44% 100% (11 months) 95.50% 0.66% (↑) 77.5 120% 19 124 94 100.50% 12 75% 1 000 >500 98. 3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.99% (↑) NA 6. DWA acknowledges the contribution of Umgeni Water as bulk services provider in 2 of the supply systems receiving Blue Drop status.78 100.8 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Water Services Authority: Water Services Providers: Umgungunlovu District Municipality Umgungunlovu DM.86% (→) NA NI NI 6 200 35.55% (↓) 69.Regulatory Impression: The regulator is most optimistic regarding the continued improvement of the drinking water quality (DWQ) management performance of the municipality.51% (↑) NA 0.63% 120 100% 99.91% 88. Wartburg.5 62 59 43 98 100 85 40 40 3.6 0.30% 100% (1 month) * Howic Town. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Mpofana Umgeni Bulk Supply* a 76 98 81 100 100 100 50 96 2. Hannover. Umgeni Watera 56.00% 53. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 54. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 45. with some effort.31% (↑) NA NI NI 1 319 100% (4 months) No data 54.5 0 Mtulwa Appelbosch 63 72 56 99 50 45 40 0 7.22% Municipal Blue Drop Score 2011: Water Safety Planning Process & Incident Response Management Process Control.5 99% 18 000 357 95. Camperdown village.12% (↑) 69. DWA furthermore reminds the municipality in particular that a full SANS 241 analyses (South African standard for drinking water) needs to be conducted per supply system to confirm that risk based monitoring thereafter maintained by the municipality covers all potential hazards.3 62 69 41 100 0 45 40 40 4.6 50 59 58 100 100 20 40 48 7.6 58% 350 >500 100% (11 months) 94.3 0. Umphokomeni.3 0.36 NI 2 709 97.8 0. Dalton.63% NI NI 2 672 100% (10 months) 100% (1 month) 68. Apart from 1 system. The improved performance allows DWA to award 4 water supply systems with Blue Drop certification status.3 Rosetta Endaleni 62 59 52 100 0 20 40 40 4. Hilton.77% (11 months) 100% (4 months) 91.11% (↑) NA 1. UguDistrictMunicipality showed a marked improvement in Blue Drop scores for all 16 systems when compared to the 2010 results.29% (2 months) 68.2 78% 3 790 246 90. DWA encourages the municipality to maintain the performance and strive for excellence.5 0 62 59 57 100 50 70 40 40 9. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Makeni Lidgetton West 62 59 54 100 20 85 40 48 3. Ugu can achieve Blue Drop status in all their supply systems.1 0.06% (↑) NA 0.71% (9 months) 100% (1 month) 66.89% (2 months) Water Safety Planning Process & Incident Response Management Process Control. uMshwathi area KWA_ZULU NATAL Page 23 KWA_ZULU NATAL Page 24 . 5 0.86% (↑) NA 1 NI 1 347 91.99% (↓) 69. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 55. DWQ in Appelbosch.6 62 19 51 100 100 85 40 0 7. while credible data submission ensues.49% (↓) 69. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.94% 100. while the WSA provides DWA with information detailing asset management within the municipality.8 0 62 69 49 100 50 20 40 40 7.44% (2 months) 52.28% (↑) NA 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 55. Other areas requiring improvement includes performance publication to the public. Makeni. the water exposed consumers to a risk of infection.2 0.91% (11 months) 100. DWA noted that some confusion existed between the municipality and Umgeni Water over point of use sampling. the WSA should ensure that the service agreement with Umgeni Water clearly stipulates the requirements for monitoring.00% (1 month) 51.8 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Richmond Nzinga Impendle Spring 62 59 58 100 100 20 40 48 7. DWA needs to be furnished with information within 60 days confirming how the municipality intends on ensuring supplies of water safe for human consumption.67% 94.025 NI 2 400 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Ntanzi Gomane Boreholes 62 49 52 100 0 55 40 40 4.00% (2 months) Systems not assessed: Untreated Springs and Boreholes Regulatory Impression: Although ample room still exists for improvement. Together the WSA and WSP should also confirm adequate monitoring coverage (especially in all the areas now combined under the Umgeni Bulk Supply system).62% 100. KWA_ZULU NATAL Page 25 KWA_ZULU NATAL Page 26 . risk based chemical monitoring also needs to commence in the Mtulwa and Ntanzi supply systems. Efforts to monitor drinking water quality (DWQ) in all the supply systems are further promise of improved DWQ management.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.63% NI NI 671 90. DWA is encouraged to note that Umgungunlovu presented another 9 water supply systems for evaluation in an attempt to ensure that the municipality monitors their entire area of responsibility.00% (9 months) No data 62.001% 4 449 93.Water Safety Planning Process & Incident Response Management Process Control.8 0 62 29 58 100 100 20 40 40 7.8 0 While the municipality continue efforts to improve the frequency of comprehensive monitoring. Richmond and Nzinga was evaluated of unacceptable microbiological quality. Management should furthermore show support by availing funds for Umgeni to maintain the agreed monitoring. This risk to public health was also confirmed by chemical non-compliances with the South African standard for drinking water (SANS 241).93% 1.00% (1 month) Water Safety Planning Process & Incident Response Management Process Control.71% (↑) NA NI NI 5 037 97. 53% (→) NA 5 80% 150 000 <50 72.35% (↑) 79.43% 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 88.45% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. indicating that Blue Drop certification is imminent.4 8 25 27 75 0 78 25 18 4. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Hluhluwe 2 a Mkuze a Jozini (old) a Jozini (new) a 8 25 29 62 50 20 25 18 4. The Lead Inspector noted: “The WSA was well prepared for the assessment. Management is yet to sign their commitment towards the water safety planning process.16% (11 months) 69.33% (8 months) 100% (5 months) 45. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Nsezi Ngwelezana Mzingazi a eSikhawini/ eSikhaleni a 70 62 93 100 100 100 100 76 2. The Water Safety Planning processes and water quality monitoring being the most important.00% 100.00% 100% (10 months) 42.49% (↑) 16.82% (↑) 27. KWA_ZULU NATAL KWA_ZULU NATAL Page 28 .3 0 70 52 93 100 100 100 100 76 2.” Findings: 1.90% (↑) NA 132 89% 25 119 >500 100.89% (11 months) 100% (9 months) 28.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.5 0.26% Water Services Authority: Water Services Providers: uMkhanyakude District Municipality uMkhanyakude DM.5 0 8 25 34 62 50 20 25 18 4. This performance edges ever closer to the excellence target. Sampling must be amended to the risk assessment process.Water Services Authority: Water Services Providers: uMhlathuze Local Municipality uMhlathuze LM.36% (→) NA 4 95% 120 000 <50 100. In addition to this it was reported that water losses is in the excess of 25% which could be contributing to this challenging situation.00% 89.95% (→) NA 5 90% 200 000 <50 100% (7 months) 100% (5 months) 2. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Hlabisa a Nkolokotho a Mtubatuba a Hluhluwe 1 a 70 70 86 93 100 100 100 82 0.5 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.5 0.36% (→) NA 5 110% 200 000 <50 93. Both determinands (according to risks) and sampling points (critical control points) need to be addressed.5 0 8 25 38 62 50 78 25 18 4.00% 100% (6 months) 91.75% 12 106% 280 000 <50 100% (11 months) 100% (9 months) 27.75% (→) NA 3 67% 120 000 <50 86. 3. Many of the issues raised in the BD certification system have received attention from the WSA but have not yet fully been implemented or adopted.9 0 68 82 93 100 100 100 100 76 2.44% 3 67% 40 000 50 62.44% 3 90% 120 000 <50 63.28% (↑) NA 65 78% 108 121 468 99.4 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.50% (11 months) 100% (7 months) 47.8 0 8 25 30 63 50 20 25 22 4.00% 100. This need to be addressed since treatment efficacy could be compromised.6 0 Performance Area Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 27.00% 90. It is noted that peak flows (4 times in 2010) exceeded design capacity of the works. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 28.23% (7 months) 27.75% 8 98% 61 658 121 100. indicating the commitment of uMhlathuze LocalMunicipality and WSSA to ensure the effective management of drinking water quality according to the rigorous criteria set by this regulatory approach.5 0 8 25 29 60 100 78 25 18 4.75% 36 89% 143 080 223 100. Water and Sanitation SA (WSSA)a 89.07% (↑) 79.25% (↑) 16.4 8 25 32 52 50 20 25 18 4. Water and Sanitation SA (WSSA) a 32. This is essential to ensure the implementation of identified control measures as part of a proactive approach to drinking water quality management.73% (11 months) 100% (9 months) Regulatory Impression The improvement since the previous Blue Drop assessment is remarkable. Page 27 Water Safety Planning Process & Incident Response Management Process Control.5 0 8 25 38 74 0 20 25 22 4.5 0. uMkhanyakude should urgently improve disinfection procedures at all the treatment plants (including the boreholes). Acknowledging the enormity of the task to improve the quality of service delivery within uMkhanyakude.5 0 8 25 39 73 0 20 25 18 4.75% 2 150% 100 000 <50 94.44% (11 months) 100% (8 months) 26.5 0.28% (→) NA 1 40% 12 000 <50 75. uMkhanyakude municipal management should ensure that funds and resources are available to allow the service provider to implement and maintain improved DWQ management procedures.75% 1 90% 40 000 <50 78.5 0. indicating that drinking water quality (DWQ) are not being managed effectively and that the expectations of the regulatory programme are largely not being met. DWA noted the recent appointment of WSSA. uMkhanyakude are currently not seen in a position to improve DWQ without the support from a service provider.4 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.3 8 25 29 65 50 20 25 18 4.75% 1 80% 20 000 <50 94.75% 1 50% 20 000 <50 92. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 31. Staff from WSSA was seen eager to ensure processes are put in place to improve drinking water services delivery within the municipality.57% (8 months) 100% (5 months) 26.91% (↑) 24. 8 25 42 65 50 29 25 18 4.75% 1 20% 20 000 <50 80.93% (↑) 26.19% 100% (9 months) 26.4 8 25 32 74 0 20 25 18 4.32% (↑) 17. WSSA is furthermore advised to ensure that staff delegated to this WSA has the required support and experience to address the situation.5 0 Water Safety Planning Process & Incident Response Management Process Control.95% (→) NA 1 50% 20 000 <50 100 % (7 months) 100 % (5 months) Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.02% (↑) 16.5 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. municipal management should take accountability for turn-around of the situation.Systems Water Safety Planning Process & Incident Response Management Process Control.5 0 8 25 36 75 0 20 25 18 4. Free available chlorine monitoring within the distribution networks should thereafter be maintained at a much higher frequency to confirm continuous treatment efficacy.44% 1 25% 12 000 <50 69.5 0 4 25 26 75 0 20 0 22 4.31% (8 months) 100% (5 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. uMkhanyakudeDistrictMunicipality again performed poorly during the Blue Drop assessment.35% (8 months) 100% (10 months) KWA_ZULU NATAL Page 29 KWA_ZULU NATAL Page 30 .5 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Malobeni a Makhonyenia Block 6 a Mjindi a Performance Area Manguzi a Enkanyezini a Nondabuya a Othobothini a 4 25 42 58 100 20 0 22 4.5 0 4 25 22 44 100 20 0 22 4.44% 7 93% 280 000 <50 90.16% (↑) 24. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Mseleni a Mbazwana a Shemula a Phophopho a A report card was not prepared for the zero Blue Drop score calculated for the Mkuze River supply system Systems not assessed: Small borehole systems (none receiving treatment) and Mkuze River WTW (not in use for last 2 years) Regulatory Impression: Regrettably. With limited staff.34% (↑) 16.59% (→) NA 1 40% 20 000 <50 82.5 0 4 25 31 75 0 78 0 22 4.12% (11 months) 100% (8 months) 27.00% (4 months) 100% (4 months) 40. Failure to do so could result in serious health effects and even loss of human life. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 44.75% 1 50% 12 000 <50 100% (8 months) 100% (5 months) 26.31% (↑) 24.5 0 4 25 40 58 50 20 0 22 4.00% (6 months) 100% (4 months) 26. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 8 25 41 74 0 78 25 18 4.5 0 4 25 36 63 100 20 0 22 4.81% (↑) 24.60% (↓) 26. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 29. Water in 1 supply system was furthermore evaluated of unacceptable chemical quality.24% 100% (10 months) 24.57% (11 months) 100% (9 months) 23. The municipality has to provide the Department with information within 60 days to confirm that the microbiological water quality non-compliances had been addressed.44% 1 35% 12 000 <50 76. Water in 15 of the assessed 20 supply systems were evaluated to pose a risk of infection due to microbiological non-compliances with the South African standard for drinking water (SANS 241). 00% 62. Considering that DWA evaluated the current complement of process control staff to not comply with the requirements of Regulation 2834. is compromised.00% 68.5 Performance Area Water Safety Planning Process & Incident Response Management Process Control.8 0.00% 69.1 0. The situation requires urgent attention.0 0.2 58 60 70 93 100 85 20 47 3.79% (↓) 67.50% 15 94% 353 000 <50 100.00% 64. the WSA and WSP is urged to speedily address the lack of staff.Systems Water Services Authority: Water Services Providers: Umzinyathi District Municipality uThukela Water a 70. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Biggarsberg Endumeni LM a Msinga LM Fabeni a Keats Drift Msinga LM a Pomeroy a Msinga LM 58 60 78 93 100 85 20 24 3.3 95% 11 848 <50 100.06% (↑) 47.9 0.5 0.50% 0.05 (yield) 88% 5 000 <50 100.00% 100. staff must be evaluated competent to maintain optimal treatment efficacy of the treatment facilities operating at full design capacities.09% 100.00% 2 83% 2 916 569 99.00% 66.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.75% 3 28% 37 000 227 98.75 73% 4 000 136 99.02% 100.2 58 25 48 92 100 85 20 32 3. but also presented more supply systems for evaluation in an attempt to ensure monitoring of the entire area of supply under jurisdiction of the municipality.2 112% 2 000 112 95.2 58 90 56 92 100 65 20 54 8.40% (↓) 77.2 58 60 78 92 100 45 20 24 11.7 0.3 0.2 58 50 70 92 100 85 20 24 3.95% (→) 65. Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% A report card was not prepared for the zero Blue Drop score calculated for the Rudimentary supply system Regulatory Impression: DWA is encouraged to note that Umzinyathi (and uThukela Water) not only showed a general increase in drinking water quality (DWQ) management performance as indicated by the 2011 Blue Drop scores.51% (↑) NA 3 102% 15 907 192 100.81% (↑) 64.53% (→) NA 0. Until such time that the municipality and service provider submits sufficient evidence to confirm monitoring of all risks. Another area of concern is the lack of data (full SANS 241 analyses) to confirm that all risks per supply system had been identified and included in the routine monitoring programme of the municipality.51% (↑) 53.00% 61.86% (↑) 67. DWA affected a marginal penalty against the excellent DWQ compliance reported in a number of the supply systems.2 58 40 78 92 100 85 20 24 8.2 58 40 78 92 100 85 20 54 7. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Amakhabaleni Umvoti LM a Greytown a Umvoti LM Muden a Umvoti LM Kranskop a Umvoti LM Municipal Blue Drop Score 2011: Systems 58 40 34 92 0 87 20 54 3. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 60.2 58 30 48 93 100 85 20 54 3.84% (↑) NA 6 101% 38 500 157 99.2 58 70 29 91 100 85 20 54 3.01% Performance Area Water Safety Planning Process & Incident Response Management Process Control. Municipal management in collaboration with DWA should ensure that planning provides for upgrade of all the affected systems before the excellent quality of drinking water. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 71.32% 100.00% 73.00% 0.43 49% 15 000 <50 100% (8 months) 100% (7 months) 70.18% 100.4 0. DWA however noted that the municipality was to commence aluminium and iron monitoring this financial year as part of the process to continuously review efficacy of their water safety plan.00% 100.2 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 65.00% 100.7 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Sampofu a Msinga LM Isandlwana a Nqutu LM Nondweni a Nqutu LM (Vans Drift) Nqutu LM Nqutu a 58 50 78 92 100 85 20 32 3.4 0.00% 100.00% NI NI 2 000 99.03% 100.00% KWA_ZULU NATAL Page 31 KWA_ZULU NATAL Page 32 . Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 66.00% 7 61% 70 345 60 96. More importantly.11% 100.32% (↓) 77. While performance publication to the public clearly needs improvement.2 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.09% (↑) NA 0. the Department is more concerned to note that a number of treatment systems currently operate above design capacity. distributed in many of the supply systems.51% 100.3 0.3 0.25% 0. 00% (6 months) 100.42% (7 months) 100% (10 months) 51. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Colenso Ezakheni Ladysmith Loskop Water Safety Planning Process & Incident Response Management Process Control.7.00% (↑) 45.25% (↑) 57.5 0.9 0.5.4 0 48 50 53 0 78 80 70 3. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 60.00% 59.84% (↑) NA 7.5. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Archie Rodel George Cross WeenenTown 0 18 56 50 100 78 80 70 3.4 0 18 35 57 100 20 80 70 4.00% (6 months) 56.4 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 63.4 0 18 35 57 50 78 80 70 4.5 0.00% (7 months) 100.00% (9 months) 100.15 NI 10 238 89.5 NI 2 186 96.00% (10 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% (7 months) 100.75% 2. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 58.72% (8 months) 100.0 0.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.4 0.5.75% 1.0 0.75% >25.4 0 48 51 50 100 78 80 78 3.75% 5.6 0.00% (2 months) 100.10% (↑) 37.6 0.4 0 52 60 57 20 20 80 70 4.4 0 18 33 57 0 38 80 70 4. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 44.00% (6 months) 100.00% 63.5 NI 17 061 100.4 0 58 63 55 100 58 80 70 3.0.2. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Water Services Authority: uThukela District Municipality uThukela District Municipality Performance Area Langkloof Zwelisha Winterton 0 18 35 55 100 78 80 70 4.81% (↑) 37.5 0 0 58 63 57 100 29 80 70 3.29% Performance Area Water Safety Planning Process & Incident Response Management Process Control.49% (↓) 63.41% (7 months) 100.4 Tugela Estates Bergville Water Safety Planning Process & Incident Response Management Process Control.50 NI 20 803 96.01% (↑) 67.00% 55.43% (7 months) 100.0 NI 4 476 86.Water Services Providers: Municipal Blue Drop Score 2011: Systems 55.40% (↑) 39.55% (→) 52.10% (↑) 39.00% (6 months) 42.00% 42. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties EkuvukeniTownshi p 0 58 43 57 0 78 80 70 4.4 0 38 38 55 100 58 80 70 4.5 NI 4 233 100.5-25 NI 26 608 100.3 0 48 50 57 100 78 80 70 3.6 0.75% 15.75% 15.00% 58.45% (5 months) 100.4 0.0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 58.75% NI NI 6 796 95.25% 15-50 NI 36 785 100.0 0.75% NI NI 1 545 100.64% (↓) 61.50 NI 47 043 100% (8 months) 100.5 0.75% 2.54% (↑) NA NI NI 4 847 100.00% (11 months) A report card was not prepared for the zero Blue Drop score calculated for the Loskop Rural system KWA_ZULU NATAL Page 33 KWA_ZULU NATAL Page 34 .0 NI 54 325 94.4 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.34% (8 months) 100.2.00% Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.75% 0.69% (↑) 37. 05% No data 67.00% 55.98% (↑) 46.5 56 60 53 78 100 60 100 60 10.21% (↑) 40. Apart from improving the quality of the drinking water supplies.32% 100.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.31% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Consumers are at risk. While the municipality must still improve monitoring to ensure submission of 12 months of microbiological data.00% 100.00% No data Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Eshowe Umlalazi LM Gingindlovu Umlalazi LM Mpungose Umlalazi LM 56 80 70 100 100 40 100 60 10.5 7.25% No data 75. The prevalence of the recorded microbial non-compliances could be due to ineffective disinfection.00% 1.2 0.5 40 13 42 78 100 40 100 33 8.80% (↑) 44. The municipality must however remain accountable for the process.00% KWA_ZULU NATAL Page 35 KWA_ZULU NATAL Page 36 .Regulatory Impression: uThukela DistrictMunicipality. The 2011 Blue Drop performance however instils no confidence that this responsibility is executed with a level of efficiency to ensure protection of consumer health within all the supply systems. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 74.35% (↑) NA NI NI 28 000 96. The municipality is required to give attention to improve this component of water treatment since it significantly affects the ability of the municipality to provide safe water. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 70.5 56 60 64 78 100 60 100 60 10. the WSA and service provider should prioritise the process. This observation is confirmed by the microbiological quality of water in 5 supply systems exceeding the requirements of the South African standard for drinking water (SANS 241).8 0.49 107% 30 000 267 96.56% 10 000 175 100. DWA notes with concern that areas previously highlighted for improvement showed little signs of being addressed.59% (↑) NA 2. uMhlatuze LM a 71.5 40% 20 000 <50 100.00% No data 76. Chemical compliance monitoring will be evaluated insufficient until such time that the municipality provides credible data and information to confirm the absence of risks not included in the routine monitoring programme.0 0.50% 7. Water Services Authority: Water Services Providers: uThungulu District Municipality uThungulu DM.78% (↑) NA NI NI 25 000 99. DWA identified water safety planning as another area requiring immediate attention. is responsible for 14 water supply systems. DWA in conclusion again refers uThukela to findings of the 2010 Blue Drop assessment. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Mtunzini a Umlalazi LM Umlalazi LM Umlazi Kwambonambi / Umfolozi a 28 50 67 78 100 78 75 40 6. as Water Services Authority.4 0. ensuring identification and address of all potential risks. water in 2 other supply systems are at risk of also being evaluated of unacceptable microbiological quality.0 0. DWA noted that the municipality appointed a service provider to develop a water safety plan.4 0.5 28 50 67 78 100 78 75 39 9.44% NI NI 1 000 100. DWA now requires municipal management to ensure turnaround without further delay in the areas of poor performance. Alternatively.60% (↑) NA 3.70% No data 71. KWA_ZULU NATAL KWA_ZULU NATAL Page 38 . 56 40 55 80 100 31 100 10 9. Umlazi. Furthermore. uThungulu now has to improve disinfection in the Eshowe.35% 100. It has to be noted that the Lead Inspector noted that the water supply systems registered by uThungulu on the Blue Drop System (BDS) needs further refinement. needs to be clearly defined. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. sufficient information should explain chemical monitoring in only certain water supply systems. Risk-based chemical compliance monitoring should ensue as informed by a full SANS 241 analyses.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. The water safety plan presented during the 2011 evaluation was found to adequately detail the catchment to points of use. the WSA and WSP’s should improve process control and general asset management. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Melmoth / Mthojaneni 56 70 58 100 100 60 100 60 9. while also commencing chemical compliance monitoring.94% NI NI NI 98. the WSA / WSP’s should also commence chemical monitoring in all the supply systems.00% Regulatory Impression: The Department commends the performance of uThungulu District Municipality during this Blue Drop assessment period. the Department wish to encourage the Municipality to not rest on its laurels but to ensure that all is done to further improve drinking water quality (DWQ) management within its area of supply.6 0. On a final note. the role of the City of uMhlathuze. DWA is encouraged to note microbiological water quality monitoring in all the supply systems for the required 12 months. It was found that a number of water treatment works were created as sample monitoring points and not registered on the BDS. Although ample room still exists for improvement.5 4.2 NI 25 000 97.4 0. All systems showed improvement as indicated by the increased 2011 Blue Drop scores.5 Nkandla Ntambanana a 3. While the municipality improved the water quality in some of the systems previously reported with failures. It is thus recommended that the WSA (assisted by the WSP’s) ensure correct definition and registration of all supply systems in preparation for the 2012 Blue Drop Cycle. The definitive laudable feat would be that the municipality addressed the requests of the Department in 2010 to develop and implement a water safety plan.63% (↑) 41.9 0. Deficiencies identified by the lead inspector however Page 37 2.06% (↑) 40. DWA commends uThungulu for an Incident Management Protocol and register complying with the requirements of good practice. include the lack of information used to categorise risks (no reference is made to analyses to confirm / exclude risks in the raw to final water). Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 77.3 28 45 66 78 100 70 75 40 12. as a bulk water supplier. Melmoth / Mthojaneni and Nkandla water supply systems.56% NI NI NI 95. Findings 1.87% No data 57. 1 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 0.80% 0.9 0.20% (↓) 91.00% 83.07% (↓) 91.9 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area KhangelaPala ce b 56 40 81 75 100 93 100 63 3.00% 2.3 NI 4 000 100.33% 78.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 80.00% 100.5 133% 76 137 <50 100.4 125% 25 334 118 100.00% NI(yield) 0.6 Frishcgewaagd b 56 40 76 75 100 93 100 55 4.00% No data 51.41% (↓) 86.5 107% 64 259 124 95.00% 100.00% 71.33% No data 54.9 0.36% 17.Water Services Providers: Municipal Blue Drop Score 2011: Systems 72.1 Mandlakazi b Mpumgamhlope b 56 40 81 75 100 93 100 78 3.07% (↑) 69.00% 100% (11 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 1.01 100% 241 <50 100.07% (↓) 89. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Vryheid a Coronation a eMondlo a Hlobane a Water Safety Planning Process & Incident Response Management Process Control.78% (↑) 36.00% No data Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.13% Performance Area Water Safety Planning Process & Incident Response Management Process Control.5 0.8 79% 5 636 112 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 79.00% 100.02 100% 325 61 100.6 56% 2 906 >500 100.6 0.3 56 40 78 75 100 93 100 63 3.00% 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 63.00% No data 80.2 0.00% 100% (11 months) 80.1 Itshelejuba hospital b 56 40 81 75 100 100 100 78 3.24% No data 66.00% 100% (11 months) 82.1 9 50 55 75 100 70 100 55 3.4 NI 20 000 100.63% 3.3 9 50 55 75 100 70 100 78 3.1 56 40 78 75 100 93 100 63 3.6 100% 10 000 60 100.75 100% 1 781 421 100.93% (↓) 88.9 0.45% (↑) 30.00% 100.07% (↓) 93.1 0.1 0 56 40 78 75 100 93 100 55 4.08% (→) 84.9 0.6 2 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 0.5% 12 116 79 93.8 0 9 50 43 75 100 30 100 78 4.00% 0.73% (↑) 39.31% (↑) 34.00% 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Water Services Authority: Zululand District Municipality Abaqulusi LM a.00% KWA_ZULU NATAL Page 39 KWA_ZULU NATAL Page 40 .33% (↓) 91. Water and Sanitation SA (WSSA)b Performance Area eDumbe b EnyokeniPala ce b 56 30 97 75 100 55 100 63 5.00% 0.00% 0.5 (combined) NI 50 893 100.81% (↑) 29.00% 0.5 0.1 100% 20 000 55 100.55% 8 12.38% 7.00% 81. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 80.00% 100.00% 84. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 67.00% 1.1 9 50 63 75 100 70 100 78 3.9 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Louwsberg a Babanango b Belgrade b Rudimentary b 56 40 78 75 100 93 100 63 3.1 100% 10 000 <50 100.9 0.00% 80.56% (↓) 87.00% 100.16 9 300 100.3 9 30 58 75 100 20 100 78 4.1 Nkonjeni hospital b 56 30 93 75 100 97 100 63 3.33% (↓) 91.7 0 56 40 81 75 100 93 100 63 3.1 Ceza Water Safety Planning Process & Incident Response Management Process Control. 1 Water Safety Planning Process & Incident Response Management Process Control.3 100% 93 817 67 100.3 Rudimentary Tholakele b 53 40 67 75 100 50 100 63 6.00% 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 56 40 81 75 100 93 100 63 3.43% 0.2 100% 3 257 61 100.3 0.91% (↓) 78.3 53 40 81 75 100 100 100 78 3.06 67% 10 983 <50 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 75.1 (yield) NI 592 100% (7 months) 100% (7 months) 75.00% No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.2 150% 13 765 130 100.2 25% 52 >500 100.80 63% 7 644 65 100.88% (↓) 76.43% 0.9 0.00% No data 68.38 20 000 96.00% No data 68.00% No data 75.33% (↓) 86.3 Rudimentary Nkosentsha b 53 40 68 75 100 20 100 63 7.4 Rudimentary Sidinsi b 53 40 70 75 100 50 100 63 6.6 0.2 0 53 40 70 75 100 20 100 63 7.7 0.13 100% 13 946 <50 100.00% No data Systems Mountain View b Water Safety Planning Process & Incident Response Management Process Control.3 Rudimentary Osingisingini b 53 40 70 75 100 70 100 78 4.00% No data 60.43% 0.9 0.9 0.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.50% 0.61% (↑) 76.00% No data 68.5 100% 20 000 <50 96.76% (↑) 78.00% 1.16% (↓) 83.00% No data 73. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 76.43% 0.06% (↓) 78.38% 0.00% No data 72.23% (↑) 77.2 0 53 40 70 75 100 70 100 78 4.80% (↓) 81.3 53 40 70 75 100 70 100 63 5.8 0 Rudimentary Ophuzane b 53 40 68 75 100 50 100 63 6.00% No data 60.43% 0.1 52 40 92 75 100 97 100 78 3.72 28% 10 879 <50 100.43% 0.28% (↓) 81.03 100% 8 418 <50 100.67% No data 80.13% (→) 73.02% (↓) 78. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Pongola b Rud Khambi b Rudimentary Rudimentary Performance Area Rudimentary Mvuzini b 53 40 70 75 100 70 100 78 4.76% (↑) 58.Systems Khiphunyawo b Kombuzi b 53 40 93 75 100 93 100 63 3.9 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 53 40 67 75 100 50 100 78 5.3 Rudimentary Spekboom b 53 40 68 75 100 70 100 55 5.9 0.38% NI (yield) 0.43% 0.59% (↓) 78.3 0.3 0.00% 100% (11 months) 83.5 (yield) 100% 16 169 <50 100.00% 100% (1 month) 83.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.3 0.5 0.16% (↑) 66. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Rudimentary Makhosini b Rudimentary Masokaneni b Rudimentary Rudimentary Msibi b Performance Area Rudimentary Purim b 53 40 78 75 100 82 100 63 4.8 0 Water Safety Planning Process & Incident Response Management Process Control.37 100% 4 375 84 91.12% (↓) 83. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 80.50% 0.00% No data KWA_ZULU NATAL Page 41 KWA_ZULU NATAL Page 42 . Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 69.24 100% 20 588 <50 100.3 Water Safety Planning Process & Incident Response Management Process Control.50% 0.28 100% 10 798 <50 96.50% 0.00% No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 6. 53 40 76 75 100 93 100 78 3.00% 26. DWA furthermore noted that not all rudimentary systems under control of WSSA presented with data to access the chemical quality of the supplies. To confirm adequacy of disinfection. should prepare actions plans to address the issue before the quality of drinking water is compromised.25% (↓) 85.00% 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Thulasizwe hospital b 53 40 78 75 100 93 100 63 4.50% 0.8 88% 44 310 95 100.2 100% 20 000 <50 100. all risks should be shown identified through chemical monitoring of the water supplies.61% (↓) 86. Sidinsi and Tholakele Rudimentary systems. while also linking process control staff to each treatment system. Process control were evaluated another area requiring improvement. The WSA and WSP are encouraged to provide information at future assessments to confirm that the quality of the drinking water supplies is free from chemical determinand risks. Zululand should ensure classification of all treatment systems on the Blue Drop System (BDS).8 0. DWA noted that the municipality expressed concern that their performance was not reflected correctly by the 2010 Blue Drop scores.00% 4.1 Ulundi Nkonjeni b Vuna (Nongoma) b currently most process control staff were noted Class 0. Turbidity failures in some of the systems furthermore need attention since it negatively affects the effectiveness of disinfection.1 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. as Water Services Authority. DWA furthermore highlight that many treatment systems were found to operate above design capacity.00% 100. Disinfection also needs to improve to address the risk posed by water in the Khiphunyawo. Makhosini. DWA in general commends the availability of data to evaluate drinking water quality per supply system. Zululand should commence free available chlorine monitoring in all their supply systems.7 0. Zululand. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 79. KWA_ZULU NATAL Page 43 KWA_ZULU NATAL Page 44 .00% 100. the municipality is however required to address the prevalence of microbiological non-compliances in the Coronation and eMondlo supply systems.Water Safety Planning Process & Incident Response Management Process Control.00% 81. Acknowledging that the criteria for Blue Drop certification becomes more stringent every year. Part of this process also requires the WSA and WSP’s to submit all information required to verify credibility of DWQ data.5 75% 94 149 211 100.1 53 40 76 75 100 93 100 78 3.00% 81. Staff must be shown competent to maintain optimum operation.00% Systems not assessed: Enyathi town Regulatory Impression: Zululand District Municipality. in collaboration with the Regional DWA office. While the municipality and Abaqulusi prioritise implementation of water safety plans for systems under their control. Of particular note is the improvement seen in systems co-managed by Abaqulusi LM.0 0. DWA congratulates the municipality for maintaining satisfactory performance in all supply systems. takes responsibility for drinking water quality (DWQ) management services in 35 water supply systems. the municipality is consequently encouraged to contact the DWA if they again dispute the performance noted per supply system.32% (↓) 91. 7 75.5-2 Mℓ/day 13 14. MICRO SIZE <0. Operational data is not available for all systems and the table below assumes an average operating capacity of 80% (of systems design capacity).8 Undetermined 12 NI NI NI Total 0 0 0 0 64 803.3% to a high of 92.4 is available for drinking water supply in Limpopo Province.7 96.5 84.2 MEDIUM SIZE 2-10 Mℓ/day 19 97. This result in an average output volume (final water) of 670 Ml/day. where data is not available. The municipal Blue Drop results vary from a low of 14. Provincial Best Performer Polokwane Local Municipality is the best performing municipality in Limpopo Province: 92.5 77.6%. A total of 100% municipalities were assessed during the 2010/11 Blue Drop Certification.4 83. Distribution of drinking water takes place via 64 supply systems.2 Provincial Blue Drop Analysis Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from excellent to unsatisfactory.4 82. Magalies Water and Lepelle Northern Water Boards are the main Water Services Providers in Limpopo that abstract and treat raw water and supply treated water in bulk to the municipal networks. The Blue Drop results are therefore also a reflection of the Water Board’s performance as bulk provider.3 MACRO SIZE >25 Mℓ/day 7 469.7 364.5 14.61% Municipal Blue Drop Score A total design capacity of 803.1 166.3 LARGE SIZE <10-25 Mℓ/day 13 221. LIMPOPO Page 1 LIMPOPO Page 2 .5 Mℓ/day No of Water Supply Systems System Design Volume (Mℓ/day) Average Operating Capacity (%) Output volume (Mℓ/day) N/A = Not Applicable NI = No Information SMALL SIZE 0.4 670.CHAPTER 7 – LIMPOPOPROVINCE Provincial Blue Drop Score 64.0% Introduction Water services delivery is performed by eleven (11) Water Services Authorities in Limpopo via 64 drinking water supply systems. 0% in 2011. 5 systems obtained >50% in the 2011 Blue Drop cycle.94%) 20 (54. Municipalities seems to use the 10 process to continuously renew operational baselines and reprioritise plans with the primary 0 2009 2010 2011 objective of raising the current performance status in terms of municipal drinking water quality management.05%) 0 54. the number of systems scoring between 75 – 100% increased from 0 (2009) to 9 (2010) to 20 in 2011. → = no change A total of 64 systems were assessed during both the 2010 and 2011 assessment cycles. 40.69%) 5 77. The Department is tracking these changes diligently to ensure that all systems are continuously being monitored.4% ↑ = improvement.95 70 2009 to 2011 live up to this expectation. Readers must be mindful that smaller systems have collapsed into centralised systems or larger systems may have divided into various smaller supply systems. The trends analysis indicates that Limpopo is succeeding to slowly but methodically improve its Provincial Blue Drop score over time. Unfortunately.8 (2009) to 54. The incentive-based regulatory approach succeeds to act as a positive stimulus to facilitate improved performance and public accountability.33% 64 26 (40. The provincial scores increased from 40.5%) (100%) Number of water systems assessed Number of Blue Drop scores ≥50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 37 17 (45. respectively. Provincial Blue Drop Score (%) 60 Despite the isolated pockets of poorly performing 50 municipalities in the Province.31%) 35 (54. The 100% assessment coverage serves to affirmation the continued commitment by Limpopo municipalities and the Water Boards to provide reliable and uninterrupted water supply to consumers. ↓ = digress.9 (2010) to 64.33% Performance trend ↑ → ↑ ↑ ↑ N/A Incentive-based indicators 6 (of 11) 11 (of 11) Number of municipalities assessed (54.BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 11 (of 11) (100%) 64 29 (45. The pie diagram hereunder illustrate that the systems in critical condition (red and orange) are moving from its dominant position (>50%) to a lesser position of 51%.62%) 38 (59. In addition. the overall 40 impression is one of commitment to the Blue Drop process by the submission of Portfolios of 30 Evidence that are improving with each 20 assessment year. whilst establishing essential systems and processes to sustain and measure gradual improvement. Whereas only 3 systems obtained Blue Drop scores ≥50% in 2010. Expectations are that the Province will break the water shed during 2012 whereby a significantly lower portion of systems will reside in the red/orange space.82 LIMPOPO Page 3 LIMPOPO Page 4 .37%) 3 79. the results indicate that some Trend Analysis: municipalities need urgent attention in terms of 64 Provincial BD Score – Years their water quality and management aspects to 54. compared to 3 (2010) and 0 (2009) × 31.3% of all systems are now in excellent and very good state (2011) compared to 14% of systems (2010) and 0% (2009). Conclusion The Blue Drop results for 2011 indicate that municipal drinking water quality management in Limpopo vary from excellent to unsatisfactory. Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement. the following trends are observed: 64 systems are assessed in 2011 compare to 64 (2010) and 37 (2009) 5 systems achieved Blue Drop Certification. are likely to be awarded with improved Blue Drop scores with each assessment cycle. Thereby. The overall business of drinking water supply and quality management for the Province is not on standard as yet. Municipalities who merely ‘maintained’ their water on same levels year in and out. is likely to achieve reduced Blue Drop scores. with 18 systems that need urgent attention.. whilst municipalities that drive ‘continuous’ improvement. Five Blue Drop Certificates are awarded in Limpopo: 1 Blue Drop 2 Blue Drops 2 Blue Drops : : : Modimolle Local Municipality / Magalies Water Mopani District Municipality / Lepelle Water and Greater Tzaneen Local Municipality Polokwane District Municipality / Lepelle Water LIMPOPO Page 5 LIMPOPO Page 6 .When comparing 2011 Blue Drop results with 2009 and 2010... Blue Drop requirements become more stringent with every assessment cycle. although pockets of excellence are certainly evident. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Bela Bela / Magalies a 28 88 81 90 100 100 75 31 6.79% 38. Final water from the Klipdrift treatment plant was evaluated of poor microbiological quality and although of excellent chemical compliance. effect further positive changes to their DWQ management performance.38% 7. continued to be a problem within the distribution network. with the appropriate resources and focus. Other gaps to address include process control and asset management at the borehole systems.5 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The improved Bela Bela supply system Blue Drop score.00% (6 months) 75.25% (7 months) 92. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 78. together with the presentation of more supply systems for evaluation. fluoride failures in Rapotokwane infer non-compliance to national legislation for chemical drinking water quality (SANS 241). Magalies Water.45% (→) NA NI (yield) NI 6 500 100. Information is still outstanding from the WSA to ensure BDS credibility of all DWQ data.6 28 18 89 100 0 20 75 8 4. Findings 1.80% 99.31% (7 months) 48. water services provider in the Bela Bela supply system. laboratory performing the analyses and method used to obtain the result. DWA received no evidence of a water safety plan.2 56 46 671 86 97. DWQ failures at the Radiam and Rapotokwane boreholes however require immediate attention to protect public health. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. compliance with Regulation 2834 or asset management. should improve information submission on the Blue Drop System (BDS).95% (→) NA NI (yield) NI 3 500 81.Water Services Authority: Water Services Providers: Bela Bela Local Municipality Bela Bela LM.07% 2. municipal management should thereafter show support by making budget available to implement control measures. are testimony that Bela Bela could. Magalies Water must improve disinfection. date of analyses. This implies amongst others. Water in Radiam is of unacceptable microbiological and chemical quality. The municipality should target to complete their water safety plan addressing risks in all the supply systems.2 0 Radiam Boreholes Rapotokwane Boreholes 28 8 89 100 0 55 75 8 4. the fluoride failures reported in the final water LIMPOPO Page 7 LIMPOPO Page 8 . BDS data credibility implies that the municipality supplied DWA with all the information needed to confirm the accuracy of results.67% (↑) 61.5 0. Magalies Water a 71.00% (6 months) Regulatory Impression: The regulator is most optimistic regarding the continued improvement of the drinking water quality (DWQ) management performance of the municipality. Disinfection as a control measure should immediately improve in all the supply systems. Submitting information on the Blue Drop System (BDS) required to access credibility of results. the 2 assessed systems represents the quality of service provided to 117 517 inhabitants. apart from the supply systems presented for evaluation.85% Municipal Blue Drop Score 2011: Systems had been loaded against these systems.55% (↑) 55. provided with the municipality the required information to also confirm outstanding performance in the Olifantspoort system. a similar failure was not detected. The municipal officials were well prepared and found to place the required value to improve drinking water quality (DWQ) management within the 2 evaluated supply systems. Of the total Capricorn population (535 256). On further evaluation of the Blue Drop System (BDS).44% (1 month) 87.5 96 98 82 96 100 65 100 90 2.80% 99.79% (2 months) Regulatory Impression: The Department commends the performance of Capricorn during this Blue Drop assessment period. Lepelle Water.13% (↑) NA 60 67 108 518 370 97. Varying quantities of E. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Mashashane Olifantspoort a 96 83 95 96 0 70 60 58 0 0. as well as improved communication to constituents could see the municipality on its way to Blue Drop status. reported by Capricorn in the distribution network. Findings will determine the need for control measures.0 0. Fluoride levels in excess of the national drinking water standard (SANS 241).2 NI 8 999 100.00% (6 months) 94. fluoride and sulfate data LIMPOPO Page 9 LIMPOPO Page 10 . also determining the duration of the failures. DWA encourage the municipality to maintain the performance ensuring that the monitoring programmes are maintained.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. DWQ in the Mashashane system. DWQ within Olifantspoort was evaluated as having good microbiological and chemical quality. The WSA and WSP should continue the good relationship and performance. were with sufficient monitoring data confirmed to be safe for human consumption. The WSA and WSP should therefore investigate the deterioration of water quality from the treatment plant to the distribution network. While the WSP conducted a full SANS 241 analyses only once a year as minimum requirement of SANS 241. Water Service Provider within the Olifantspoort supply system. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 72. Lepelle Watera 86. service delivery to 417 739 people is thus assumed unknown.88% 1. Capricorn should explain to DWA within 30 days why so many unassessed systems appear on BDS.Water Services Authority: Water Services Providers: Capricorn District Municipality Capricorn DM. reported in 2010 to pose an unacceptable risk to consumers due to microbiological failures. coli. Performance Area Water Safety Planning Process & Incident Response Management Process Control. DWA noted 19 other supply systems. raises some concern. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 52.40% (↑) 44.70% 98.37% (8 months) 98. DWA has to be furnished with information within 30 days to confirm how the municipality intends on improving disinfection as control measure.86% (10 months) 99. To improve asset management.25% 5.5 9 30 42 75 0 20 0 33 6. Water Safety Planning Process & Incident Response Management Process Control. funds must be made available to complete process optimisation audits and acquire calibrated flow meters as a start.13% 0.63% 5 NI 20 262 94.12% (5 months) 52. staff should be guided in the development and implementation of appropriate management processes informed by the water safety planning process. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Magukubjane Marble Hall a Masemola Penge 9 50 39 75 20 78 0 25 0 0. Lepelle Water a.00% (9 months) 98. available chemical data further confirmed risks of irreversible health effects in one of the supply systems.4 0. The WSA and WSP’s has to urgently improve the quality of water supplied to residents.8 0.1 9 80 56 75 20 20 0 33 0 0.75% 5 91.94% (↑) 40.99% (↑) 36.1 Groblersdal b Hlogotlou Water Safety Planning Process & Incident Response Management Process Control.4% 39 000 117 98. Boskloof and Sekhukhune presented for evaluation are not registered as supply systems on the BDS.00% 5.00% (6 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.75% 3 80% 12 600 190 100% (10 months) 100% (10 months) Report cards were not prepared for the zero Blue Drop scores calculated for the Boskloof. Nkosini and Sekhukhune supply systems Regulatory Impression: From a regulatory point of view.86% (→) NA NI NI 3 000 33.05% Performance Area Water Safety Planning Process & Incident Response Management Process Control. Elias Motswaledib Performance Area Roosenekal b Tubatse Vergelegen 64 78 54 100 0 20 100 33 3.31% (10 months) 72.Water Services Providers: Municipal Blue Drop Score 2011: Systems 59.6 0.00% (9 months) 30.13% 45.5 93 60 74 93 100 85 100 85 2. 15 other water supply systems. The Department of Water Affairs has to express concern since the microbiological quality of water in 6 of the evaluated 11 supply systems shows non-compliances with the South African standard for drinking water (SANS 241). identified as another area requiring immediate improvement.5 140% 5 000 140 90.5 9 50 51 75 20 78 0 40 0 0.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Municipal management should take the lead in improving the situation.00% (5 months) 94.5 93 70 86 90 100 29 100 45 8.5% 4 092 191 97. While the municipality and service providers maintained the required monitoring for 12 months in only 4 supply systems.00% (6 months) 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 87.7 0.25% 1. not presented for evaluation.8 100% 49 000 118 74. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 41. DWA encourages the municipality to speedily complete risks assessments. drinking water quality (DWQ) management services by Greater Sekhukhune District Municipality presents a high risk situation to public health. however appears on BDS with no data loaded against the systems.8 97.1 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.10% 100% (7 months) 66.75% 0.4 9 50 49 75 20 78 0 33 0 0.38% 100% (4 months) 66. thereafter a risk-based approach should be followed to prioritise monitoring and implementation of control measures. Other prominent areas of concern include the lack of water safety plans in supply systems under full control of Sekhukhune.3 0.1 88% 49 273 91 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Burgersfort a Flag Bosheilo a 93 50 87 93 100 20 100 45 6.8 0.45%(↑) NA 8 125% 200 000 50 87. DWA requests the municipality in conclusion to ensure proper registration of water supply systems on the Blue Drop System.04% (↑) 41.35% (↑) 44.33% (2 months) 100% (2 months) LIMPOPO Page 11 LIMPOPO Page 12 . Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Water Services Authority: Greater Sekhukhune District Municipality Greater Sekhukhune DM.8 0.92% (9 months) 44.62%(↑) 74.1 9 80 50 75 0 78 0 33 6.38% 5 68% 149 712 <50 92.5 127% 35 000 54 100% (9 months) 100% (10 months) 29.49% (↓) 41.61%(↑) 11.39% (↑) 39.4 64 28 73 75 20 78 100 40 2. 00% 77. monitoring in particular was noted exceptional. EXXARO should maintain all aspects of performance. DWA will apply a penalty for the lack of the municipality to take accountability. if not submitted. gaps such as poor credibility of DWQ results and asset management prevented DWA from acknowledging excellence. 64 88 93 69 100 100 100 70 2. LIMPOPO Page 13 LIMPOPO Page 14 . Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. In future. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Lephalale (Zeeland) a Lephalale (Matimba)b 2. As a result DWA could not verify performance of the municipality within the 2 supply systems. Water Service Providers (WSP’s) assists the municipality in both systems with drinking water quality (DWQ) service delivery. BDS confirms 37 supply systems registered under Lephalale. Blue Drop scores confirm drinking water of excellent quality in the Zeeland system. DWA has confidence that EXXARO and Lephalale can maintain the service. EXXARO acts as WSP in the Zeeland system. while ESCOM maintain function in the Matimba system.63% Findings 1. while DWA encourages the WSP to maintain the comprehensive compliance monitoring programme. Eskomb 82.00% 100. On further evaluation of the Blue Drop System (BDS).41% NA 23 28% 15 000 >500 100. E. neither system was found registered under the municipality. Lephalale should confirm correctness of the supply systems on BDS.63% NA 20 60% 20 373 >500 100. ESCOM should improve these aspects. DWA should thereafter receive information to confirm that all residents within the municipal area receive drinking water of a quality meeting the requirements of the South African standards (SANS 241). most appear as borehole systems. coli and varying quantities of chemical determinand data had been loaded against most of the systems. the WSA and WSP is encouraged to improve aspects such as credibility of the DWQ results in an attempt to attain Blue Drop status.Water Services Authority: Water Services Providers: Lephalale Local Municipality Exxaro a. drinking water quality (DWQ) data submitted by the WSPs were consequently used to evaluate compliance.00% 100. none was however presented by the municipality for evaluation.00% Regulatory Impression: Lephalale Local Municipality presented 2 supply systems for the 2011 Blue Drop assessment. While service delivery by ESCOM and Lephalale also deserves to be applauded by DWA.1 0 63 98 93 59 100 100 85 18 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 88. DWA requires a service level agreement wherein the WSP’s and the WSA agrees that the respective service providers takes full responsibility for the provision of drinking water. distance between the treatment facility and points of use could warrant secondary disinfection within the distribution network as control measure. microbiological compliance at both the Klipdrift and Donkerpoort treatment works infers that treatment at both systems require optimisation. Disinfection needs to be closely monitored to confirm continuous disinfection of the water supplies. Sadly. Excellent DWQ from the treatment plant unfortunately deteriorated within the distribution network to the point that the water posed a risk to public health. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Doorndraai a 83 84 87 96 100 100 100 97 1. Magalies Water a 81. Data submission confirmed that both the WSA and WSP maintain comprehensive microbiological compliance monitoring programmes. Non-compliance with the microbiological standard for drinking water appeared to be the main requirement from the previous assessment not satisfactorily addressed. Although DWA accessed the compliance of the supply system against a compliance calculated from all available data. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95.1 0 54 88 70 81 100 82 50 75 4.5 113% 80 000 304 97. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Modimolle a Mabaleng Mabatlane Performance Area Water Safety Planning Process & Incident Response Management Process Control.2 0 60 30 0 0 0 0 100 46 5.Water Services Authority: Water Services Providers: Modimolle Local Municipality Modimolle LM.1 0.87% 34. DWQ management practices of Lepelle Northern Water mostly appeared compliant with the requirements of the regulatory programme. The Department wish to encourage the Municipality to not rest on its laurels but to ensure that all possible is done to maintain or improve performance. the performance of ModimolleLocalMunicipality was not duplicated in the Mabaleng and Mabatlane water supply systems. Regulatory Impression: The Department commends Mogalakwena Local Municipality and Lepelle Water Board with the improved drinking water quality (DWQ) management performance in the Doorndraai water supply system.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 77.70% Water Services Authority: Water Services Providers: Mogalakwena Local Municipality Lepelle Water a 77.86% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. It has to be noted that the municipality and Magalies Water needs to maintain the monitoring programmes registered on the Blue Drop System (BDS). the municipality remains accountable for the quality of the service and should therefore ensure that the stay abreast of the situation.88% 21.79% 100. Mogalakwena and Lepelle should investigate reasons for the microbiological non-compliances.00%(→) NA 1 100% 3 000 <50 No data No data 34. Disinfection needs to improve. LIMPOPO Page 15 LIMPOPO Page 16 . Chemical monitoring was mostly evaluated compliant with the minimum monitoring requirements of the national drinking water standard (SANS 241).86% (↑) 46. The WSP was well prepared for the evaluation. Although the service level agreement confirms that Lepelle Water Board takes responsibility for the service. the Regulator trusts that the poor performance against the Blue Drop evaluations will motivate the municipality to immediately commence monitoring of drinking water supplies in these two systems.63% 12 104% 25 000 499 97.01%(↑) 39. It is now required that municipal management provides leadership in the turn-around of this unwanted situation. while other areas of performance also improve.00% (1 month) Regulatory Impression: The Department commends ModimolleLocalMunicipality and Magalies Water with the excellent performance in the management and operations of the Modimolle water supply system which qualifies for Blue Drop Certification status.45% 99. The situation demands the attention of the municipal administration and governance. DWA applauds the WSA and WSP for improving monitoring as requested in the 2010 Blue Drop Report.00% (→) NA 5 100% 7 000 71 No data No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.1 0 60 30 0 0 0 0 100 46 5. The lack of DWQ data and other performance information on the Blue Drop System (BDS) consequently hampered DWA’s ability to verify performance and scoring of Mookgopong. DWA noted two supply systems registered under Mogalakwena.00% (1 month) Regulatory Impression: Unfortunately. including the upgrade of the treatment system should be submitted to DWA. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Welgevonden 2. assisted by a service provider. DWA furthermore noted that the WSA mentioned the hazard of ever-experiencing water supply shortages as a critical risk. The municipality is in addition required to compile and submit a portfolio of evidence on their Blue Drop performance to ensure a better platform from which to access their DWQ service. the Blue Drop score indicate that drinking water quality (DWQ) services within Welgevonden are still not on par with the requirements of the regulatory programme. DWA requires that the WSA confirms the need for both systems. Water Services Authority: Water Services Providers: Mookgopong Local Municipality Mookgopong Local Municipality 24. Areas of concern within the water safety plan are however listed below. Other areas requiring attention of the municipality include verification that monitoring of the distribution network represents 80% of the supply network. while efforts also ensue to ensure credibility of all data submitted by the municipality.00% (9 months) 100. one of the key challenges faced by the assessment team was the lack of documented proof to verify assertions made by the WSA to improve compliance. LIMPOPO Page 17 LIMPOPO Page 18 . alternatively. On further inspection of the Blue Drop System (BDS). Data either needs to appear under only one system to correlate with the number of systems presented for evaluation. plans to address the problem.79% (↓) 44.Findings 1. Reports by the WSA however imply that with municipal support. DWA is encouraged to note that the municipality. intends to re-draft their water safety plan while also conducting a full SANS 241 (South African standard for drinking water) analyses on the drinking water supplies. the performance of the municipality will show future improvement.79% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. 36 13 36 50 0 20 25 24 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.88% 1. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 24. In general. both systems should be evaluated in future. Evidence submitted to DWA appears mostly against the one system.6 100% 25 000 6 90. 38% 28 NI 182 000 83.8 0. DWA requires proof of operational monitoring. 56 80 89 93 100 85 75 46 5.96% (9 months) 100% (5 months) Water Safety Planning Process & Incident Response Management Process Control.55% (↑) NA 6. Monitoring needs to improve to ensure uninterrupted 12 months of microbiological data.50% 24 NI 55 000 95.0 0.2 95 100 93 93 100 93 100 94 0 0. Treatment system and process controller classification as per requirement of Regulation 2834 needs to be finalised on BDS.b Letsiteleb Giyanic Nkuri / Mapuve 0 55 84 63 20 20 0 0 0 0 95 100 94 93 100 93 100 94 0 0.36% (10 months) 100% (10 months) LIMPOPO Page 19 LIMPOPO Page 20 . All risks (i.5 NI 18 000 96.87% 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Nkowan Kowaa 56 60 89 93 100 45 75 46 8.7 0.00% (→) NA 4.85% (↓) 54.71% 100% (8 months) 80. 3.1 0.2 52 85 81 63 100 20 0 23 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.32% 100% (7 months) 61.97% (↓) 84. 5.e.05% (→) 95. this includes an annual process audit and improvements to the asset register to include aspects such as remaining life and replacement value.62% (↓) 82.5 56 60 65 93 100 20 75 46 11.08% (→) 95. Lepelle Water a.00% 76 NI NI 99.2 56 60 65 93 0 65 75 46 9. The Water Safety Plan does not indicate the risk prioritisation method.1 NI 18 000 91. process controller availability. Giyani LM c 63.00% 24. The programme should be registered on BDS. log sheets will serve as proof of implementation. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Tzaneena.39% 100. DWA received no evidence of a DWQ Incident Management Protocol or DWQ Incident Register. Tzaneen LM b.5 NI 3 000 98. Water Services Authority: Water Services Providers: Mopani District Municipality Mopani DM.5 Phalaborwaa Modjadjia Politsia 2.87% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% 95.5 4. Operational and maintenance procedures must be available to ensure continued operation of the plant. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 69. proof of municipal commitment and the availing of budget to implement findings. Other areas of the water safety plan to improve include more specific detail on roles and responsibilities. ability of the works to treat water to comply with SANS 241) cannot be confirmed considered / addressed until such time that the municipality conducts a full SANS 241 analyses on the raw and final water. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95. power failures amongst others. Chemical compliance monitoring needs to be verified inclusive of all potential risks. 6.00% 41.63% 1. Lastly.72% 100% (5 months) 68.63% 15 NI 98 000 99.1 90% 17 000 >500 86.25% 12.47% (↓) 86.39% 100. Risks such as financial constraints. Mookgopong needs to urgently address the lack of asset management. the importance of an O&M manual increase with the age of the plant. are not listed.Findings 1. 0 5 0 0 0 0 0 0 0 0 0 25 30 0 0 0 0 15 0 0 0 25 81 63 100 53 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% (10 months) LIMPOPO Page 21 LIMPOPO Page 22 . DWA also has to regard the water of unacceptable quality in other systems not monitored by the municipality (Zava and Thabina).88% 4. DWA needs to be convinced that municipal staff who showed no interest in attending the Blue Drop assessments will take lead to ensure that people within the municipal area of jurisdiction is protected from risk of infections.63% 12 NI 60 000 81.82% 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Thapane Nkambako Nondweni 0 65 48 63 100 53 0 23 0 0.55% (↓) 41. Information needs to be submitted to the DWA within 60 days to confirm address of the microbiological water quality non-compliances.00% 27.00% 30.00% 100.00% Water Safety Planning Process & Incident Response Management Process Control. Water in many of the supply systems (Giyani.43% (↓) 51. In general. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Middle Lethaba 0 85 76 63 50 78 0 23 0 0.38% 12 NI 50 000 No data No data 29.2 NI NI 93.1 0 35 63 63 100 20 0 23 0 0 0 75 79 63 50 20 0 23 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Tours. as Water Services Authority.63% 4. is responsible for 15 water supply systems.75% (↓) 49.18% (11 months) 100. the Department commends Lepelle Water Board and TzaneenLocalMunicipality with the excellent performance in the management and operations of the Tzaneen and Letsitele water supply system which respectively qualifies for Blue Drop Certification status. Nkambako and Nondweni) has been evaluated to pose a risk of infection to consumers. Nkuri / Mapuve.4 Zava Thabina Tours Regulatory Impression: MopaniDistrictMunicipality.2 NI NI 83. the 2011 Blue Drop performance against systems managed solely by Mopani however instil no confidence that the responsibility is executed with the level of efficiency required to ensure continuous supply of safe drinking water.50% (↓) 44.5 NI 30 500 95.33% (↓) 53.13% 2. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 48.38% (→) NA 24 NI 52 000 100% (11 months) 100% (10 months) 0. On a positive note.50% (→) NA 0. Conservatively.6 NI NI No data No data 7.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. The Department wish to encourage the Municipality to not rest on its laurels but to ensure that all possible is done to maintain or improve the quality of service to consumers. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 38. The situation demands that municipal administration and governance takes leadership in ensuring turn-around of the unacceptable situation.87% 100. 22% 99. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95. Officials from both the WSA and WSP were truly well prepared and found to place the required value to ensure that the municipality provides residents within the municipal area with drinking water quality (DWQ) management services of excellent quality.70% 134 41% 100 000 54 99. assisted by Lepelle Northern Water during this Blue Drop assessment period. The Department wish to encourage the Municipality to not rest on its laurels but to maintain the performance and supply of drinking water safe for human consumption.1 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.63% 3.1 35 60 89 94 100 93 100 85 1.67% 100.89% (↑) 66.4 NI 60 000 NI 98.00% Water Safety Planning Process & Incident Response Management Process Control.00% 100.4 NI 40 000 98.7 0.00% 79.73% 100.38% 60 20% 100 000 12 100.05% (→) 95.57%(↑) 53.1 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 81.6 NI 40 000 100.00% 100.00% LIMPOPO Page 23 LIMPOPO Page 24 .00% (11 months) 95.1 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Polokwane City a Chuenemaja Molepo 95 100 89 83 100 93 100 88 1.2 0.11% 89.10% 3.44%(↑) 55.38% 1. Lepelle Water a 92. The definitive laudable feat would therefore be that DWA can award the Polokwane with Blue Drop Certification in 2 water supply systems (PolokwaneCity and Mankweng).15% (↑) NA 56 10% 100 000 6 99.1 Seshego a Mankweng a 95 70 89 84 100 80 100 85 3.65%(↑) 66.1 35 50 81 96 100 93 100 85 1.03% 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Moletji (Houtrivier) 35 50 80 96 100 93 100 63 1.4 0.7 0.Water Services Authority: Water Services Providers: Polokwane Local Municipality Polokwane LM.5 0 95 90 88 83 100 95 100 93 1. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 76.61% Regulatory Impression: The Department commends the performance of PolokwaneLocalMunicipality. put people at risk of diarrhoeal diseases. The municipality provided almost no evidence in support of good services delivery and performance within its area of jurisdiction. Monitoring. the Department of Water Affairs expresses a zero confidence level in the municipality’s ability to render a safe and sustainable DWQ service. long-term planning should focus on applying treatment effective to render water of safe chemical quality. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Schilpadnest Greater Thabazimbi a 10 0 34 45 0 20 0 0 0 0 10 0 41 42 0 20 0 0 0 0 2. in particular the number of determinands tested. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.Water Services Authority: Water Services Providers: Thabazimbi Local Municipality Thabazimbi LM. system specific assessment which allows for improved identification of problem areas. The failure to improve drinking water quality which already posed a risk to consumers in 2010 now becomes critical.00% (8 months) Water Safety Planning Process & Incident Response Management Process Control. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Magalies Watera 14. The WSA should provide the Department with information within 60 days to confirm that the microbiological water quality failures reported in almost all the supply systems had been addressed.00% (8 months) LIMPOPO Page 25 LIMPOPO Page 26 . Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 13.28% (→) NA 1.00% (9 months) 13. The absence of Magalies Water. From a regulatory point of view. data confirms unacceptable continued levels of fluoride in excess of the South African national standard for drinking water (SANS 241). poor DWQ presents a high risk situation to public health. is probably one of the aspects of the Thabazimbi DWQ management services that earns praise from the Department.50% (8 months) 85. Other prominent gaps in the current performance include poor process control. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 21. the WSA however failed to maintain microbiological monitoring for 12 months.73% (8 months) 100. Furthermore.32% Regulatory Impression: The lack of accountability and passivity by Thabazimbi Local Municipality in terms of its drinking water quality (DWQ) management services is deplorable. Municipal management must ensure immediate turnaround. As a result. but more importantly the continuous actual detection of microbiological pollutants in almost all the water supply systems.00% (3 months) 87. as shown by the low free available chlorine levels. The increase in registered supply systems further imply that the DWA could perform a more focussed.66 NI 4 909 94.67% (8 months) 100. Findings 1.18% (10 months) 12. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Leeupoort Northham Rooiberg 10 0 43 45 0 44 0 0 0 0 10 0 30 45 0 20 0 0 0 0 10 0 39 45 0 20 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Disinfection.13% (→) NA NI NI 17 000 50.25 12 NI 24 000 72.74% (10 months) 81. Disciplinary action should be taken against staff failing to fulfil their duties. as well as the lack of information on the Blue Drop System (BDS) prevented a thorough evaluation of work done by the WSP in the Thabazimbi system (the latter noted the largest in terms of population).69 (↓) 54.50% (2 months) 13. water services provider in the Greater Thabazimbi supply system.68% (→) NA 2 NI 2 900 62. As per legal requirement. Action plans should indicate planning to immediately improve disinfection. as well as the lack of performance publication and asset management.78% (→) NA NI NI 21 800 66. the lack in quality assurance at the laboratory which compromise the credibility of results. water within the systems poses a risk to public health. Mutshedzi.13% 10 80 50 000 160 100% (9 months) 100% (6 months) Regulatory Impression: The 2011 Blue Drop scores indicate that drinking water quality (DWQ) management services are yet to be on par with expectations of the regulatory programme. Thulamela LM a.50% 5.25% 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 51.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. while the WSA verify that all determinands of concern are included in the chemical-health compliance monitoring programme. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 36.2 0 8 23 63 0 61 0 35 0 0. Although monitoring still has to improve to ensure at least 12 months of microbiological data for each of the supply systems.5 10 28 0 18 0 0 0 47 0 0 0 54 45 63 0 70 0 35 0 0. The Water Safety Plan needs to improve to cover all the supply systems. The complete lack of monitoring data for the Musekwa and Nzhelele systems makes it impossible to evaluate DWQ compliance.73% (↓) 32. DWQ management services will never adhere to all the requirements of satisfactory performance.65% (↓) 58.5 10 52 41 63 50 70 0 58 0 0. Page 28 Water Safety Planning Process & Incident Response Management Process Control.00% NI (yield) NI 50 000 100% (8months) 100% (5 months) 50.10% (↑) 41.03% (→) NA NI NI 120 000 88. Findings 1. Makhado. while a full SANS analysis of raw and final water has to be conducted to confirm the capability of the various treatment systems to address all contaminant possibilities (latter needs to be outsourced if the municipal laboratory can’t perform all the analysis).00% (↓) 44.074 96 12 800 156 100% (9 months) 100% (7 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.45% 100% (9 months) 10. Other aspects requiring improvement include a more thorough assessment of risks. Monitoring must commence immediately. The consolidation of 26 water supply systems into 12 is however seen as a positive step towards a more focussed approach for DWQ management.18% (↓) 41.13% 39.25% 16.93% (↓) 44. DWA received no evidence of a DWQ Incident Management Protocol or Register.5 10 68 41 63 100 70 0 58 0 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Elim b Kutama Sinthumele b 10 28 24 63 0 20 0 35 0 0 (Louis Trichardt) Makhado b Water Safety Planning Process & Incident Response Management Process Control. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Malamulele a Musekwa Musina c Mutale d 10 68 59 63 100 20 0 58 0 0 10 8 0 18 0 0 0 47 0 0 0 0 26 63 0 70 0 35 0 0.89% (4 months) 100% (3 months) 44. LIMPOPO Page 27 LIMPOPO .00% 100% (8 months) 2. DWA has to assume that water within these systems also pose a risk to public health. from a conservative perspective. DWQ in the Kutama and Malamulele systems demand the immediate attention of the municipal administration and governance.08 42 85 000 79 100. Musina.06% Thohoyandoua Performance Area Water Safety Planning Process & Incident Response Management Process Control.13% 76. Treatment system and process controller classification as per requirement of Regulation 2834 needs to be finalised on BDS. DWA is also encouraged to note that system specific information was available on the Blue Drop System (BDS) to evaluate actual DWQ in almost all the supply systems. Without management support and availing of budget. Disinfection needs to be optimised immediately. Tshedza and Tshifhire systems are of excellent microbiological quality.Water Services Providers: Municipal Blue Drop Score 2011: Systems 45. Makhado LMb. Mutale.469 174 20 000 127 100% (7 months) 100% (7 months) 43.06 NI 120 000 98.84% 100% (8 months) 29. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Water Services Authority: Vhembe District Municipality Vhembe DM.00% (→) NA 8. Musina LMc.2 66 55 000 62 No data No data 39.50% NI (yield) NI 70 000 100% (2 months) 100% (2 months) 21.18% (↓) 40. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 46.65% (→) NA 2.5 10 80 59 63 100 65 0 58 0 0.5 10 78 28 61 0 70 0 58 0 0. 3.4 77 250 000 121 95.864 100 1 000 86 No data No data 32. DWA requires proof of a full SANS 241 analyses at least annually in the supply systems.00% 1.66% (↓) 54. inclusion of a risk prioritisation method. Mutale LMd Performance Area Mutshedzi b Nzhelele b Tshedza b Tshifhire Murunwa b 10 54 56 63 0 70 0 47 0 0. available data confirm that DWQ in the Elim.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.20% (↓) 44.64 166 97 000 148 100% (11 months) 100% (9 months) 12. Provincial Best Performer Steve Tshwete Local Municipality is the best performing municipality in Mpumalanga Province: 96.9 MACRO SIZE >25 Mℓ/day 8 416.CHAPTER 8 – MPUMALANGAPROVINCE Provincial Blue Drop Score 56.0 83.2 2.5 MPUMALANGA Page 1 MPUMALANGA Page 2 .5 MEDIUM SIZE 2-10 Mℓ/day 25 104.3 19.4 90.7 75.50% Introduction Water services delivery is performed by nineteen (19) Water Services Authorities in Mpumalanga via 80 drinking water supply systems. Operational data is not available for all systems.5 297. distributed across 80 supply systems. however the existing data indicates average operating capacities between 71 and 118%.1 LARGE SIZE <10-25 Mℓ/day 7 109.0 71.2 80 660. This result in an average output volume (final water) of 502 Ml/day. MICRO SIZE <0.3 81.7 77.8 118.3 71.4 Undetermined 159 NI NI NI Total 6 1.60% Municipal Blue Drop Score A total design capacity of 661 is available for drinking water supply in MpumalangaProvince.5 Mℓ/day No of Water Supply Systems System Design Volume (Mℓ/day) Average Operating Capacity (%) Output volume (Mℓ/day) N/A = Not Applicable NI = No Information SMALL SIZE 0.5-2 Mℓ/day 19 27.9 501. 5%.7%) 54 (69. which place Mpumalanga amongst the lower performing provinces on the national Performance Log. In addition. in an effort to raise the drinking water quality and reliability of supply to all consumers.0%) (66. as can be seen by the increased number of Blue Drops in the province.7%) Number of water systems assessed Number of Blue Drop scores ≥50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 35 19 (54. Renewed effort and resources will have to be applied to turn around this undesirable trend.28%) 16 (45. The incentive-based regulatory approach act as a positive stimulus to facilitate improved performance and public accountability. the number of systems that achieve >50% Blue drop status has also increased. On a positive note.5%. whilst establishing essential systems and Trend Analysis: Provincial Blue Drop processes to sustain and measure Score – Years 2009 to 2011 gradual improvement. the most significant statistic is the Provincial Blue Drop Score of 56. → = no change Most of the Mpumalanga municipalities is committed to the Blue Drop process. as can be seen from the drop in provincial score from 65.42% ↑ = improvement. MPUMALANGA Page 3 MPUMALANGA Page 4 .4 to 56. ↓ = digress. BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 19 (of 21) (90. as a reflection of prominent centres of excellence in this Province.23%) 6 65.71%) 3 51% 78 24 (30. the overall appearance looks positive. The trends analysis indicate that Mpumalanga is not quite on par with their provincial objectives to ensure continued improvement. However.47%) 80 44 (55%) 36 (45%) 8 56. A total of 100% municipalities were assessed during the 2010/11 Blue Drop Certification.50% Performance trend ↑ ↑ ↑ ↑ ↑ ↑ Incentive-based indicators 8 (of 21) 14 (of 21 ) Number of municipalities assessed (38.Provincial Blue Drop Analysis Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from excellent to unsatisfactory. Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement. Blue Drop requirements become more stringent with every assessment cycle. as indicated in the Provincial Performance Log.5% of all systems are now in critical condition compared to 60% (2010). The overall business of drinking water supply and quality management is satisfactory. Eight Blue Drop Certificates are awarded in Mpumalanga: 2 Blue Drops 6 Blue Drops : : Mbombela Local Municipality / Silulumanzi Steve Tswete Local Municipality / ESKOM MPUMALANGA Page 5 MPUMALANGA Page 6 . whilst municipalities that drive ‘continuous’ improvement. however areas of concern are raised where improvement is required. Thereby.. Municipalities who merely ‘maintained’ their water on same levels year in and out. compared to 6 (2010) and 3 (2009) 0% systems scored between 0-33% in 2010.. are likely to be awarded with improved Blue Drop scores with each assessment cycle. which eliminate critical systems from the Mpumalanga performance log × 37.When comparing 2011 Blue Drop results with 2009 and 2010. is likely to achieve reduced Blue Drop scores. Conclusion The Blue Drop results for 2011 indicate that municipal drinking water quality management in Mpumalanga vary from excellent to good.. which is a progressive improvement. the following trends are observed: 80 systems are assessed in 2011 compare to only 35 (2009) and 78 (2010) 8 systems achieved Blue Drop Certification. Mpumalanga is taking a position amongst the lower performing provinces in the country. with 4 systems that need attention. e. This must be rectified as soon as possible. It is evident that there is a decline in the Microbial DWQ management practices of the municipality (i.00% (7 months) 95.78% (↑) 05. This does not allow DWA to adequately evaluate all seven system presented for evaluation. the inconsistent sampling practice is furthermore disconcerting since a false impression of safe water could be portrayed against the limited data. the Department assumes that all water within the jurisdiction of the municipality poses a risk of infection. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Elukwatini Metula Fernie Ekulindeni 2.00% (6 months) 09.5 NI 44 983 56.00% (6 months) 09. Although the Municipality appointed a service provider to assist in turning around the current appalling situation.00% (7 months) 95. The WSA is requested to submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The commitment from the technical team is noted.00% (7 months) 95.00% (7 months) 95.78% (→) 08.78% (→) 08. The Department however acknowledges the commencement of the water safety planning process. funds must be available to improve DWQ service delivery. No 108 of 1997).78% (→) 08. disinfection). DWQ data has to be submitted per supply system.63% 8. DWA requires Albert Luthuli to immediately improve Drinking Water Quality (DWQ) management with intensive effort. Other areas that requires urgent attention by the Municipality are: Process Control.00% (7 months) 95.63% 4 NI 1 106 56. While the municipality and service provider attempts to improve the situation. monitoring should occur as often as stipulated in SANS 241 (South African standard for Drinking Water) and informed by the risk assessment.00% (6 months) Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.78% (→) 08. According to the BDS.00% (6 months) 09.00% (6 months) 09. Conservatively. Findings 1. information should be submitted on the Blue Drop System to allow DWA to monitor the situation (as required in Section 82 of the Water Services Act. 4. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Performance Publication Asset Management Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.78% (→) 08.00% (7 months) 95. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 09.00% (6 months) MPUMALANGA Page 7 MPUMALANGA Page 8 .63% 5 66% 10 885 322 56.78% (→) 08. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 09.Water Services Authority: Water Services Providers: Albert Luthuli Local Municipality Albert Luthuli Local Municipality 09. the 7 months of microbiological and 6 months chemical data confirms that all water poses a serious risk to public health. Management support is needed for implementation of the water safety plan already noted being developed. NB: The Regulator is extremely concerned with the performance of drinking water quality management by Albert Luthuli.78% Regulatory Impression: The 2011 Blue Drop score of Albert Luthuli Local Municipality showed minimal improvement from the previous assessment.96% 4 NI 10 600 56. all Blue Drop Requirements needs to be addressed.63% 13 NI 65 654 56. The current team was found to work under challenging conditions.13% 6 60% 13 632 264 56.63% 7 NI 31 056 56. Compared with the results in 2010 for 11 months.00% (7 months) 95.00% (6 months) 09. 49 23 0 5 0 0 0 0 0 0 49 23 0 5 0 0 0 0 0 0 49 23 0 5 0 0 0 0 0 0 3. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Carolina Badplass Mpuluzi Lushushwane / Bettysgoed 49 23 0 5 0 0 0 0 0 0 49 23 0 5 0 0 0 0 0 0 49 23 0 5 0 0 0 0 0 0 49 23 0 5 0 0 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. even though the team currently faces a challenge with regards to staff turn-over. only two systems are registered. During the 2010 Blue Drop assessment.37% (9 months) 32.08% (→) NA 2 NI 11 563 100.3 0 10 34 50 50 73 0 0 0 0. The municipality is now encouraged to improve on all other aspects of the DWQ management business.00% (7 months) 100.89% overall municipal score confirms that drinking water quality management services are still not managed according to the expectations of the regulation programme.00% (10 months) 93.42% (↑) 11. NB: The regulator is extremely concerned with the DWQ management performance of Bushbuckridge. The WSA should submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report detailing plans to improve the situation. despite numerous communiqué between the WSA and the Blue Drop Inspectors in an attempt to finalise the virtual assessment against data / information loaded on the Blue Drop System (BDS).3 0 10 42 50 100 65 0 0 0 0.50% 4.75% (8 months) 26.89% (8 months) Water Safety Planning Process & Incident Response Management Process Control.15% (→) NA 3 NI 20 366 100. The following areas require urgent attention by the Municipality.3 0 0 25 50 10 50 0 0 0 0. it is imperative to conduct risk assessments for the entire area that covers the catchment. The Municipality has to prioritise development and implementation of the water safety plan. Findings 1. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Dingledale Sigagule Thorndale 0 5 26 50 0 73 0 0 0 0.00% 88. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Zoeknog Marite Cork 0 10 14 50 100 75 0 0 0 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 32.00% (11 months) 100. the WSA presented 10 systems for assessment.00% (11 months) 25.00% 93.48% (↑) 08.50% 1. The WSA is advised to ensure that the amalgamation of systems results in a more focussed DWQ management approach.89% Regulatory Impression: Regrettably. the WSA should also confirm that the entire area under jurisdiction is included under the 6 supply systems. The 29. it must be included in the action plan submitted to the Department: Water Safety Planning Process & Incident Response Management Process Control.5 NI 36 853 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 27.5 2. while management shows support by availing budget.5 NI 2 262 100. The situation in Bushbuckridge LM is considered critical from a regulatory view and holds high risk to public health. The only positive the Department can highlight is the commencement of the water safety planning process. treatment systems and distribution. The Regulator is encouraged that the municipality adhered to the request during the 2010 assessment to submit data. Bushbuckridge registered 6 systems.00% ( 7 months) 31.Water Services Authority: Water Services Providers: Bushbuckridge Local Municipality Bushbuckridge Local Municipality 29.00% (→) NA 2d NI 3 012 100.00% 97.94% (8 months) MPUMALANGA Page 9 MPUMALANGA Page 10 . no data was uploaded on the BDS at the confirmation assessment. This year.32% (→) NA 2 NI 2 354 100. Roles and responsibilities must be clearly defined. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The municipality is commended for ensuring that DWQ data on both the chemical and microbiological quality of drinking water in all the supply systems are available on the BDS. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.5 0 10 21 50 20 65 0 0 0 0. Service level agreements should be in place and endorsed should any Water Services Providers assist the Authority. almost no information was furthermore available on the Blue Drop System (BDS). MPUMALANGA Page 11 MPUMALANGA Page 12 . Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. assessments are compulsory. coli failures were noted against the limited data on BDS. The Municipality must note that even though the Blue Drop certification process is part of incentive-based regulation.Water Services Authority: Water Services Providers: Dipaleseng Local Municipality Dipaleseng Local Municipality 06. It should further provide the information to seek senior management commitment for service improvement. The Blue Drop Inspectors noted an abattoir upstream of the treatment works that constitutes a high risk impacting the quality of the resource water. NB: The Regulator is extremely concerned with the DWQ management performance of Dipaleseng Local Municipality. Dipaleseng was highlighted in the 2010 Blue Drop report as one of the Municipalities who showed a lack of commitment towards Drinking Water Quality management. 0 0 45 19 0 5 0 0 0 0. municipal management should immediately address the non-compliances. The WSA should ensure address of this risk. Refer to the following Sections of the Water Services Act (Act 109 or 1997) for clarity: Section 19: Institutional arrangements Section 23: Responsibility to reveal information Section 62: Right to regulate Section 82: Offence to withhold information. The quality of drinking water presents a risk to public health. If implemented. all requirements of the Blue Drop Certification process require urgent attention. The Regulator can no longer tolerate the dismissive attitude.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The WSA should improve drinking water quality management. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 06. DWA also noted that the South African Development Bank is assisting with water related projects. The WSA should submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report. This impedes the ability of the Department to perform its regulatory function. DWQ management against the principles of the water safety planning process will enhance understanding and data availability on risks / hazards in the supply system. Act 108 of 1997). a number of E. The WSA should urgently develop a Water Safety Plan for the supply system. Although required to make information available to the DWA to regulate the drinking water management service of the WSA (Water Services Act. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Fortuna 2.00% (4 months) Regulatory Impression: The representative of Dipaleseng Local Municipality sent to the 2011 Blue Drop confirmation session was not informed regarding the requirements for the Blue Drop evaluation.12% (5 months) 100.95% Findings 1. Water Service Authorities and Water Service Providers are compelled under law to provide the Regulator with the necessary information to do a proper analysis on the quality of DWQ management. DWA consequently received minimal information during the session.95% (→) NA 5 100% 50 000 100 44. Page 13 2. Incidents should be documented in the Incident Management Protocol. The WTW is classified as a Class B works. 5.73% 60 90% 218 290 247 98. All relevant manuals. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. with a proper sampling point and contact time. the municipality provided little evidence on failure-follow-up sampling / analyses. Remedial action should ensure positive identification of failures.Water Services Authority: Water Services Providers: Dr JS Moroka Local Municipality Dr JS Moroka Local Municipality 84. 7 days a week. coli Colilert presence / absence tests. The Inspectors however noted room for improvement at the storage facility of Bags. largely prevented DWA from evaluating the drinking water quality (DWQ) management business as excellent. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Weltevrede 63 100 90 88 100 65 100 70 10.00% (10 months) Regulatory Impression: It is disappointing that Dr JS Moroka could not retain its Blue Drop Certification status. the Blue Drop Inspectors expressed concern about the compliance monitoring programme maintained by the WSA in the distribution system. MPUMALANGA MPUMALANGA Page 14 .42% (↓) 95. well displayed. logbooks. Chlorination was found well controlled. 4. Although advisable to use when circumstances prevents monitoring with quantifiable test methods. Security operates 24 hours. Onsite equipment was found well managed. 2. 6. flow data and failure response management protocols were evident on site. Poor performance against the Water Safety Plan requirement. while performance is maintained against the other aspects of the business. DWA found that the municipality monitors the microbiological quality of the drinking water at the point of use primarily with E. The municipality furthermore provided little information to confirm credibility of the results from the inhouse laboratory. DWA advises the WSA to immediately re-sample water showing the presence of microbiological contaminants. During the 2011 confirmation session. Blue Drop status again becomes achievable in 2012. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. notifications to be implemented when necessary.30% 100.3 0. The management of incidents in general also warranted concern.42% The Weltevrede WTWSystem was inspected to verify the Blue Drop findings and the following refers: 1. Findings 1. while the WSA also maintains an incident register. analyses should then be done with a quantifiable method (probably an external laboratory). The works and the building are well maintained. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 84.3 3. lawns and safety signs are in excellent condition. Should these aspects receive serious attention. Gardens. together with the microbiological quality of the water only evaluated as good. Findings 1.00% 83.41% (↑) 71. There is a room of improvement at the storage facility of Lime Bags and the disposal area of unused materials. (Machadodorp) Dullstroom WTW 1.07% (11 months) Regulatory Impression: The Emakhazeni LM is to be commended on their positive approach and commitment to fulfilling all the requirements of the Blue Drop Certification Programme.00% 100% (11 months) 84.19% 2. certificate was displayed on the wall. some of the documentation was however generic in nature.95% (↑) 71. It is recommended (required) that the LM appoint a responsible person to ensure that this information is uploaded on the Blue Drop System (BDS).95% (↑) 71. 3.72% Municipal Blue Drop Score 2011: Systems 1. manuals and equipment calibration fluids on-site.2 82% 8 375 215 96. 2. 70 40 76 100 100 100 100 43 7 0 70 68 91 100 100 60 100 80 7 0 70 28 69 100 100 100 100 43 4 0 70 40 76 100 100 100 100 43 7 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The Belfast and Dullstroom WTW’s were inspected to verify the Blue Drop findings and the following refers: MPUMALANGA Page 15 MPUMALANGA Page 16 . All the documentary evidence presented was in hard copy. Performance Area Water Safety Planning Process & Incident Response Management Process Control. 4. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 84. absent. the following areas requires the urgent attention of the Municipality: Process Control. O&M manual. certificate was displayed on the wall. The area that needs attention is the sludge dams.7 74% 10 858 184 100% (11 months) 99. 2. 3.5 91% 19 253 165 96. 3. The works and the building are in good condition.19% 3.Belfast WTW Water Services Authority: Water Services Providers: Emakhazeni Local Municipality Emakhazeni Local Municipality 83.42% (↑) 65. 2. The WTW is classified as a Class C works. as well as the calibration certificates. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties (Emakhazeni) Belfast Dullstroom Emgwenya (W Boven) Entokozweni 4. There is a room for improvement at the storage facility of Lime Bags.94% (11 months) 100% (11 months) 80.88% 100. The works and the building are in good condition. Maintenance & Management Skills Credibility of Sample Analyses Asset Management It is recommended that a concerted effort be made to compile operation and maintenance manuals for each plant. In general. An attempt was made to table evidence for each criterion.19% 3 70% 11 071 190 100. Inspectors noted the commitment by the LM to improve Process control and small infrastructure on the plants. O&M manual available.19% 2. The WTW is classified as a Class C works. Evaluated against the more stringent 2011 Blue Drop requirements. DWA encourages the municipality to improve performance.3 10 000 90.00% 7.59% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Operation was poorly supervised.88% NI NI 244 123 96. There appears to be little incentive to improve performance.3 50 75 89 86 100 44 100 100 6 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.76% 99. there is no follow-up sampling on failures which regularly occurs at the Witbank plant.00% (11 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Witbank Rietspruit Kriel Performance Area Water Safety Planning Process & Incident Response Management Process Control.97% 99.78% (↑) 29. All assets owned by the LM including the municipal buildings are poorly maintained.7% to 46. Insufficient signage at the chlorine installation.90% Water Services Authority: Water Services Providers: Govan Mbeki Local Municipality Govan Mbeki Local Municipality 77.3 4 43 60 93 50 85 100 31 3 0. The municipality should improve all aspects of their drinking water quality (DWQ) management performance. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Greater Govan Mbeki 4 33 41 93 100 20 100 27 9 0. an increase in the 2011 Blue Drop score is seen (municipal average from 29. the slight decline from the 2010 Blue Drop score is not seen as a decline in service delivery.3 4 23 42 93 50 20 100 8 11 0.5 67% 15 055 334 100. urgent attention should be given to address the microbiological drinking water quality failures in the Witbank and Rietspruit systems. The Class-B certification certificate is not displayed at the plant. flow data and failure response management protocol were evident on-site. The Witbank (eMalahleni) WTW was inspected to verify the Blue Drop findings and the following refers: Regulatory Impression: Govan Mbeki was found to maintain good drinking water quality (DWQ) management practices for their area of responsibility. no maintenance book. No logbooks. it is further advisable that the WSA prepare O&M manuals for all the treatment plants. On the positive.17% (11 months) 61. address of the microbiological water quality failures and implementation of a water safety plan could see the municipality on its way of attaining Blue Drop status. The WSA takes no responsibility for sample collection or analysis.59% (↓) 78.48% (11 months) 99. Disinfection should improve. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 46.00% NI 3. failure of equipment appear a regular occurrence. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 77.90%).22% (↑) 29.00% (11 months) 100. record keeping and supervision was significantly better at the Kriel plant. MPUMALANGA Page 17 MPUMALANGA Page 18 .00% 120 79% 300 000 316 91.Water Services Authority: Water Services Providers: Emalahleni Local Municipality Emalahleni Local Municipality 46.85% Regulatory Impression: Although Emalahleni still performed unsatisfactory against the requirements of the Blue Drop Certification process.05% (↑) 31.72% (11 months) 41. 00% 10 000 72 75.80% 55 87% 56 000 >500 100.92 (↓) 18. For a second year the municipality did not adhere to the requirement of the regulator to provide information needed by the Minister to access all aspects of the DWQ management service. is deplorable. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 0. Act 107 of 1998. The dismissive behaviour by Lekwa Local Municipality towards a national programme intent to inform the public of local municipal service performance.56% (→) NA 15 100% 60 000 250 No data No data 71.75% (↓) 88. Bushbuckridge Water a. NB: The Regulator is extremely concerned with the DWQ management performance of Lekwa LM.59% 100.61% (↑) NA 1 60% 2 000 300 100.2 0 59 14 24 0 5 0 0 0 0.00% (7 months) 09.00% 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95.00% 60. Silulumanzi b 74.5% was recorded. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Morgenzon Standerton Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% 27 82.00% 104 824 211 82. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Dwaleni a Elandshoek Hazyview Legogote a Mganduzweni 0 59 16 28 0 6 0 0 0 0.00% 12 133% 70 000 228 100. According to section 62 of the Water Services Act.48% Water Services Authority: Water Services Providers: Mbombela Local Municipality Mbombela LM.96% (↓) 64.00% 55 136% 450 000 166 99.99% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. the WSA must provide information to the Department on a monthly basis. Findings 1.00% 100.13% 2 90% 5 600 321 94. Management commitment is urgently needed to address the poor drinking water quality. All areas of the municipal service require improvement. 3.80% 100.11% (↓) 96. DWA requires a Corrective Action Plan within 30 days of release of this Blue Drop Report. Information must be uploaded per supply system on the Blue Drop System (BDS).56% (↑) 90.00% 96.85% (↓) 21.Water Services Authority: Water Services Providers: Lekwa Local Municipality Lekwa Local Municipality 10.3 56 70 81 92 100 20 80 52 6 0 30 8 11 35 0 0 0 20 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% MPUMALANGA Page 19 MPUMALANGA Page 20 . Performance Area Water Safety Planning Process & Incident Response Management Process Control.14% (→) NA 2 NI 100 No data No data Systems Regulatory Impression: The overall municipal score confirms that the municipality did little to improve on their drinking water quality (DWQ) management business since the 2010 assessment when 19.00% (4 months) 100. 2.8 44. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Matsulu b Nelspruit b Nsikazi North Nyongane a 30 8 26 35 0 0 0 20 0 0 Nsikazi South Kanyamazane a 96 100 89 100 100 100 100 74 1 0 96 80 89 100 100 100 100 92 1 0 15 98 48 79 100 85 100 20 8 0. This Department is extremely concerned about the current status of the DWQ.3 0 0 0 0 0 0 0 0 0 0 56 50 81 86 100 75 80 63 4 0.00% (9 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% NA NI NI 5 000 No data No data 74.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The Municipality is advised to publish their DWQ performance against the South African standard for drinking water (SANS 241) – the public should be informed of the risk drinking water poses to public health.00% 11.76% (6 months) 100.00% 12.00% 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 18. disinfection should be optimised as a matter of urgency.00% 1. Documents.00% 61. Gate next to sand filters. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 08.00% 100. the works is well maintained.5 90% 1 000 >500 91.13% (↑) NA 1 180% 2 500 >500 100. Nsikazi North Nyongane and Phola Mshadza needs to urgently improve. sluice was noted broken. On-site monitoring equipment. the following refers: Kanyamazane WTW Plant classification certificate is displayed (class-A works). In general. Findings 1. i. no problems identified. Legogote Mganduzweni. General condition good. Proof provided of regular maintenance. With regards to the OHS.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. the plant are currently being upgraded. The Kanyamazane and Nelspruit Water Treatment Works were inspected to verify the Blue Drop findings. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. maintaining excellent service as a requirement for Blue Drop certification.13% 6 83% 17 000 293 97.82% (↑) NA 1. but not available on-site at time of inspection.3 White River White River CE Nelspruit WTW 56 68 81 93 100 100 100 40 3. MPUMALANGA Page 21 MPUMALANGA Page 22 . In general.96% (→) NA 1.0 0. Some challenges with security. The garden is well maintained / neat.0 0 Plant classification certificate is displayed (class-B works). On a very positive note.00% 81. logbook and job cards available on-site at time of inspection. Gate next to sand filters.76% (↑) 72. fences good condition. logbook and job cards referred to. the Department wishes to applaud the Municipality for the shared team effort with Silulumanzi to achieve Blue Drop certification status in the Matsulu and Nelspruit systems. With regards to the OHS.e.00% Regulatory Impression: Mbombela Local Municipality performed extremely well in some water supply systems.56% 100. Chlorination and final sampling point adequate. Scum accumulated and removed. the works is well maintained. The Municipality is encouraged to sustain the current status.67% 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Phola Mshadzaa 15 26 35 0 0 0 0 16 0 0 Tekwane Primkop b 96 100 68 96 100 85 100 82 2. well displayed.5 NI 3 500 No data No data 91. staff showed good knowledge of use.0 0 56 80 45 93 100 20 100 63 6. There has been a tremendous improvement in the quality of drinking water supplied in the Matsulu system. while the performance in particularly Dwaleni. i. Some documents.e. Entrance signage in place. two problems were identified: Hoist for lime does not have rails to prevent people from falling down the shaft. The garden is well maintained / neat. Chlorination and final sampling point adequate. Lid of chamber not well-maintained – rusted. Proof provided of regular maintenance. 1 Greater Mkhondo LM 0 0 11 0 0 0 25 0 0 0 Performance Area Water Safety Planning Process & Incident Response Management Process Control. The WSA team displayed good cohesion & coordination in their different roles. Data submission. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 10.1 0 23 10 5 0 0 0 48 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.05% Water Services Authority: Water Services Providers: Msukaligwa Local Municipality Msukaligwa Local Municipality 10. Page 24 MPUMALANGA Page 23 MPUMALANGA .59% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.5 59% 40 000 96 93.10% (5 months) 100% (2 months) 04. The municipality must improve disinfection.10% (5 months) 100% (2 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The WSA should submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report. Currently.1 0 0 19 0 0 1 25 0 0 0. followed by the development of the Water Safety Plan.5 58% 60 000 218 77.56% (↓) 28. It is however encouraging to note that a new plant is due to be commissioned.55% (→) NA NI NI 116 788 93.10% (5 months) 100% (2 months) 04. Findings 1.46% (↓) 28. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 05. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Piet Retief Amsterdam Driefontein / Dirkiesdorp 0 0 19 0 0 1 25 0 0 0. WSA representatives confirmed the observation.Water Services Authority: Water Services Providers: Mkhondo Local Municipality Mkhondo Local Municipality 05. DWA is seriously concerned about the decline of drinking water quality (DWQ) management. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Ermelo 0 0 19 0 0 4 25 0 0 0. which should inform appropriate action across the individual Blue Drop Certification criteria. Microbiological compliance indicates all drinking water poses a risk of infection.59% (→) NA 22.56% (↓) 28.87% (5 months) Regulatory Impression: Regulatory Impression: Mkhondo performed unsatisfactory and below expectations. is well below the 12 month legal requirement. the Department has no confidence in the management of DWQ by the LM. for both microbiological and chemical determinands. DWA noted as a major observation that the area of supply under Msukaligwa should be assessed under more than 1 water supply system. The Douglas Dam Water Treatment Works (Msukaligwa LM) was inspected to verify the Blue Drop findings. municipal management commitment required to ensure a turn-around of the unacceptable situation. Proper demarcation of water supply systems should be prioritised. DWA also noted a complete lack of operational monitoring at the water treatment works.10% (5 months) 100% (2 months) 03.55% 6. Improvement is required in all areas of DWQ management (Blue Drop Requirements) to ensure the supply of safe tap water on a continuous basis. DWQ management should improve to be in line with legal requirements / international best practice.55% 2 90% 40 000 <50 93. During the on-site assessment. DWQ data is yet to be supplied per water supply system. NB: The Regulator is however extremely concerned with the performance of Msukaligwa.55% 14 50% 40 000 175 93.14% (6 months) 97. the WSA should therefore improve management and submission of information / data on the Blue Drop System (BDS) for future assessments. the following refers: Plant classification certificate displayed (class C works). 15% 1 NI 7 000 100% (11 months) 100% (11 months) 59.3 46 10 63 85 100 100 40 8 3 0. management at the works is regarded fair.00% 40.15% 29 (estimated) NI 110 000 99.15% NI NI 1 000 100% (3 months) 100% (2 months) 53.73% (↑) 17.00% 32.00% 100. logbook and job cards were available on-site at the time of inspection.24% (↑) 17.15% 2.42% (↑) 17.15% 8 (Estimated) NI 20 000 100.15% 2 NI 1 000 100.00% 61. Aspects related Occupational Health and Safety needs improvement.59% (↑) 17. In general.3 26 25 55 88 100 100 40 9 3 0.98% (↑) 17.3 26 15 46 88 50 97 40 0 3 0.00% 100.e.44% (↑) 17.15% 2 NI 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Some documents.3 26 10 48 88 100 20 40 0 3 0. Even though the garden is well maintained and neat.48% Municipal Blue Drop Score 2011: Performance Area Driekoppies Fig Tree Hectorspruit Komatipoort 46 35 75 93 100 100 40 23 6 0.9 93% 5 000 539 100.15% 6 75% 4 000 >500 100.00% MPUMALANGA Page 25 MPUMALANGA Page 26 .00% 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 65.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.48% (↑) 17. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 70.00% 60. Water Services Authority: Water Services Providers: Nkomazi Local Municipality Nkomazi Local Municipality 59. DWA noted ageing infrastructure that needs to be replaced.34% (↑) 17.00% 100.00% Water Safety Planning Process & Incident Response Management Process Control.00% 100.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Gate next to sand filters. i. Water Safety Planning Process & Incident Response Management Process Control.3 46 15 63 83 100 100 40 0 3 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Langeloop Low Creek Madadeni Magudu 46 60 63 83 100 100 40 40 3 0.3 26 15 24 88 0 80 40 0 0 0.38% 100. 3. The WSA is urged to amend the Water Safety Plan.44 (↑) 17.00% Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. on completion of supply system risk assessments.15% 6 NI 3 000 100.67% (↑) 17. this is worth phrasing.3 26 25 48 88 20 85 40 0 3 0.3 2. The municipality is encouraged to further improve their performance.21% (↑) 17.00% (10 months) 100. monitoring programmes should be amended. MPUMALANGA Page 27 MPUMALANGA Page 28 .70% (↑) 17.11% 49.00% 100.00% Regulatory Impression: The Department wishes to applaud the Nkomazi Local Municipality on a good improvement with the Blue Drop score from (2010) 17.15% NI NI 51 000 97.3 26 15 48 88 100 100 40 0 3 0.44% (↑) 17.4 NI 1 000 100. 26 15 48 88 100 100 40 0 3 0. The most worthy praise is the submission of DWQ data to evaluate both chemical and microbiological compliance.3 NI 3 000 100. The WSA should finalise registration of all process controller staff.3 26 35 55 88 100 100 40 0 3 0.48. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Rudimentary Boreholes Nkomazi Sibange Tonga 26 5 48 88 100 85 40 0 3 0.00% (10 months) 59. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 100.30% 100.68% (↑) 17.00% 100.00% 56.15% 12 NI 12 000 100.15% 3. Asset management needs to improve.70% (↑) 17.15% 2 NI 8 750 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 56.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 48. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Malalane MarlothPark Mbuzini Nyathi Findings 1.00% 56.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.3 26 25 55 88 20 85 40 2 2 0.3 26 15 47 88 100 100 40 0 3 0.5 % to 59.00% 100.15% 25 NI 110 000 99.15% 0.37% 93. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 51. 97% (11 months) 100% (11 months) 51.3 100 80 100 100 100 100 100 93 0.4 46% 10 000 248 100.3 Amersfoort Municipal Blue Drop Score 2011: Performance Area Systems Hendrina a Arnot/Reitkuil a Komati Blinkpan a 68 100 100 100 100 100 100 78 0.09% Water Services Authority: Water Services Providers: Municipal Blue Drop Score 2011: Systems Steve Tshwete Local Municipality Steve Tshwete LM.00% 100.18% (↑) 89. Kraanspoort Owners Committee b.84% 0.3 100 80 100 99 100 100 100 100 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 32. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Presidentsrus Hendrina (STLM) Doorenkop 1&2 100 70 100 100 100 100 100 93 0. are some of the areas requiring attention.00% (4 months) 100% (4 months) 33.00% Regulatory Impression: The performance of Pixley ka seme LM is satisfactorily.34% 0. Middleburg Minec 96.4 0.00% 100.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.3 Middelburg & Mhluzi 41 68 53 5 0 7 80 27 0 0 41 78 59 5 20 2 80 27 0 0.36% (↑) 95.00% 92.3 0.00% 97.00% 97.53% (↑) 95. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 96.7 0.51% Performance Area Water Safety Planning Process & Incident Response Management Process Control.50% (→) NA 2 45% 9 000 100 100% (3 months) 100% (3 months) 65.3 96 100 100 100 100 100 100 85 0.00% 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 85 100 100 100 100 100 100 100 0.00% 100.32 63% 1 000 202 100.3 0.3 41 70 68 33 50 98 80 27 0 0 Water Safety Planning Process & Incident Response Management Process Control.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.84% 45 98% 99 000 446 100.61% (→) NA 4.43% 15 100% 8 000 >500 100. water in these supply system were evaluated to pose an unacceptable risk to public health.37% (↓) 95.98% (↑) 92. The municipality should however prioritise improvement of disinfection practices in the Volksrust and Vukuzakhe supply systems.3 100 80 80 100 100 100 100 100 0.48% (→) NA 4 98% 15 000 261 60. ESKOMa.2 0.00% 100% (11 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.84% 15 80% 8 000 >500 100. credibility of drinking water quality (DWQ) data. 12-month submission of all required compliance results.25 328% 6 000 125 100. some gaps is however noted.84% 5.6 0. Asset management.00% 100.00% 97.84% 12 NI 8 000 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Volksrust Vukuzakhe Wakkerstroom 41 70 51 51 0 70 80 27 0 0.00% MPUMALANGA Page 29 MPUMALANGA Page 30 .8 90% 44 000 98 100.96% (↑) 95. Water Safety Planning Process & Incident Response Management Process Control.00% 100.75% (↑) 95. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 97.00% 100.Water Services Authority: Water Services Providers: Pixley Ka Seme Local Municipality Pixley Ka Seme Local Municipality 46.2 0.00% 97.56% (→) NA 4 63% 40 000 63 72. 37% 100% (7 months) 57.85% 1 100% 1 584 >500 100. Regulatory Impression: The Thaba Chweu LM performed satisfactorily compared to the 2010 performance (45.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The most urgent areas requiring improvement are water safety planning.3 65 25 74 41 100 60 25 28 3 0. logbooks. lawns and safety signs are generally in good condition. Findings 1. The municipality and WSP’s managed to uphold their Blue Drop certification status in various supply systems. flow data and incident management procedure were evident on-site. Process Control is identified as an area that needs to be addressed. the works is at an excellent status. gardens.49% in 2011).85% (↑) 45.3 72 66 57 100 100 100 100 52 1 0.3 Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.38% 1 50% 1 000 500 100.37% 100% (7 months) 57. Other areas also not satisfactory are process control (registration of the process controllers. All relevant manuals. performance publication (an annual publication of drinking water quality management performance against the requirements of SANS 241) and asset management (specifically the annual plant and process audit). Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 90.00% 100. the certificate is clearly displayed on the wall. 4.26% (↑) 62.40% 83 66 100 55 100 100 100 85 1 0.1% in 2010 increased to 59.45% NI 0. DWA noted a pleasant and healthy workplace environment. 3. MPUMALANGA Page 31 MPUMALANGA Page 32 . The Hendrina STLM Water Treatment System was inspected to verify the Blue Drop findings. the history of calibration can be shown.45% 23 NI 28 000 98. have hands-on technical skills and are “happy people”. STLM still has room to improve drinking water quality (DWQ) management practices. submission of results and improvement of drinking water quality (DWQ) compliance.3 65 15 75 41 100 60 25 28 7 0.00% 82. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 59. Findings As can be seen in the score card.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. 2. The works and the buildings.26% (↑) 87.10% (↑) 47.00% 100.37% 100% (7 months) 59. The lead inspector used the following words to describe the works “Beautifully manicured lawns. On-site equipment is available at the works. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Lydenburg Coromandal Sabie Graskop 65 25 89 41 100 60 25 28 3 0. availability of on-site O&M manuals).3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. generally well kept facility”. In general. All Staff at the works are optimistic. The WTW is classified as a Class C works.20% 22 46% 17 000 >500 98.45 78% 1 500 234 98. the following refers: 1.80% (↑) 45.15% (↑) 47.2 6 000 98.3 65 25 74 41 100 60 25 43 6 0.37% 100% (7 months) Regulatory Impression: Steve Tshwete Local Municipality (STLM).20% 0. The Department encourages both the WSP and WSA to maintain the Blue Drop Certification status. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Kraanspoort b Middleburg Mine c Water Services Authority: Water Services Providers: Thaba Chweu Local Municipality Thaba Chweu Local Municipality 59. assisted by the noted Water Services Providers (WSP’s) performed exceptionally well during the 2011 Blue Drop assessments. Management and technical teams of the WSA and WSP’s are applauded for continued passion and commitment. Water Service Authorities and Water Service Providers are compelled under law to provide the necessary information required to do a proper analysis on the quality of the water services.00% (9 months) 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management 0 0 0 45 0 85 0 0 0 0.Water Services Authority: Water Services Providers: Thembisile Local Municipality Thembisile Local Municipality 27. made it impossible to adequately assess the drinking water quality (DWQ) management performance of the municipality. The official had no information to present to DWA.00% (11 months) Regulatory Impression: The lack of information on the Blue Drop System (BDS).77% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. it compulsory. the plan should include Risk Assessments of catchment.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. NB: In light of the above-mentioned. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 27. Refer to the following Sections of the Water Services Act (Act 109 or 1997) for clarity on: Section 19: Institutional arrangements Section 23: responsibility to reveal information Section 62: Right to regulate Section 82: Offence to withhold information. Concertedly. Representation from the WSA furthermore arrived only after the scheduled time for the confirmation session (@ 17H00). Findings: 1. treatment works and reticulation. The Risk Assessment should indicate Page 33 MPUMALANGA MPUMALANGA Page 34 . The Municipality must note that the Blue Drop evaluations. Other areas that requires urgent attention by the Municipality are: The Water Safety need to be developed. even after DWA forwarded various communiqué requesting the Municipality to make information available. as incentive-based regulation of DWA. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Thembisile that the treatment facility has the ability to adequately treat the water from raw water quality to DWQ complying with SANS 24 Process Control. the Thembisile LM is requested to submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report.77% (↓) 39. DWA still had no information on the business of the WSA even after a third provision was set to submit data.88% NI NI 262 489 100. 5 60% 51000 194 100. Currently.75% 0.00% (10 months) 100. A new plant is due to be commissioned for the Victor Khanye LM. Findings 1. Improvement is required in all aspects to ensure a continuous supply of safe tap water.83% (↓) 54. the Department has no confidence in the management of DWQ by the LM. Regulatory Impression: The LM did not participate in the Blue Drop assessment during 2010. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Delmas 60 18 32 5 20 70 25 28 0 0. The Department recommends that the WSA review and amend the water safety plan in place.26% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.3 60 48 70 5 100 85 25 16 0 0. adequacy of the monitoring programmes. Findings The Victor Khanye DWQ management business urgently needs to be prioritised for improvement. The Department expresses some level confidence in Umjindi’s ability to render safe and sustainable drinking water quality (DWQ) management services. findings must be implemented. publication of performance and asset management. However. Other areas requiring improvement include process control.43% (↑) 55. MPUMALANGA Page 35 MPUMALANGA Page 36 .00% No data 56.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. NB: The Regulator is extremely concerned with the performance of drinking water quality management by Albert Luthuli.25% 16.88% (3 months) No data Regulatory Impression: The overall score of Umjindi LM was satisfactory compared to the score in 2010.25% 0. The information presented here is based on a telephonic interview and the Blue Drop Audit conducted April 2010.32 NI 5079 100.00% No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Umjindi Trust Rimmers Barberton Suidekaap 60 48 71 5 100 85 25 13 4. DWA trusts that the Municipality will build on this performance by pursuing continuous improvement.26 (→) NA 20. This is a great achievement of the municipality. The Department wishes to commend the performance of Umjindi. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 18. sample analysis credibility.00% (1 month) 60. it is encouraging that a new plant is due to be commissioned. and given the fact that the current criteria are more stringent.5 0.5 yield (b 5Ml) 83% 56 000 303 96. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 42.3 Sheba Water Performance Area Water Safety Planning Process & Incident Response Management Process Control.3 26 40 15 55 0 15 0 11 0 0.05% Water Services Authority: Water Services Providers: Victor Khanye Local Municipality Victor Khanye Local Municipality 18. The WSA is requested to submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report.Water Services Authority: Water Services Providers: Umjindi Local Municipality Umjindi Local Municipality 60.33% (↓) 58. 2.2 NI 4937 100. however the existing data indicates average operating capacities between 44 and 81%.2 81.5-2 Mℓ/day 24 21.CHAPTER 10 – NORTHERN CAPE PROVINCE Introduction Water services delivery is performed by thirty one (31) Water Services Authorities in Northern Cape via 155 drinking water supply systems Provincial Blue Drop Score 62.2 LARGE SIZE <10-25 Mℓ/day 1 18. This result in an average output volume (final water) of 402.1 MEDIUM SIZE 2-10 Mℓ/day 15 76.4 74. distributed over 155 supply systems.9 57.0 7.6 402.5 69. Operational data is not available for all systems.5 70.3 15.1 NORTHERN CAPE Page 1 NORTHERN CAPE Page 2 .5 Mℓ/day No of Water Supply Systems System Design Volume (Mℓ/day) Average Operating Capacity (%) Output volume (Mℓ/day) N/A = Not Applicable NI = No Information SMALL SIZE 0.07 % Provincial Best Performer Frances Baard District Municipality is the best performing municipality in Northern Cape Province: 95% Municipal Blue Drop Score A total design capacity of 577.1 Ml/day MICRO SIZE <0.5 is available for drinking water supply in Northern Cape Province.3 366.8 Undetermined 75 NI NI NI Total 34 10.9 MACRO SIZE >25 Mℓ/day 6 451.6 8.2 155 577.0 44.5 77. whereby Blue Drop assessments of 155 Trend Analysis: Provincial Blue Drop systems took place in the 2011 Score – Years 2009 to 2011 BDC cycle.Provincial Blue Drop Analysis Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from excellent to good. BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 31 (of 31) (100%) 155 79 (50. The results are evident of this dedicated effort to manage the supply and quality of water with great care in this water sensitive region.96%) 76 (49.87% ↑ = improvement.17%) 1 28.04%) 2 62. Unfortunately.38%) 1 46.3% 136 43 (31.3%) (100%) Number of water systems assessed Number of Blue Drop scores ≥50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 85 16 (18. and no Blue Drop scores have been attained during the current assessment cycle. A continued increase is noted started from 2009 and still continuing with a Provincial Blue Drop score of 62% in 2011. it is clear that a watershed has been reached with 50% of systems bordering on the 50% Blue Drop score. This trend represents one of the more progressive inclines in Blue Drop performance in the country. ↓ = digress. NORTHERN CAPE Page 3 NORTHERN CAPE Page 4 .61%) 93 (68. A total of 100% municipalities were assessed during the 2010/11 Blue Drop Certification.07% Performance trend → ↑ ↑ ↓ ↓ N/A Incentive-based indicators 19 (of 27) 31 (of 31) Number of municipalities assessed (70. and the Department is encouraged by the quality of evidence that has been submitted by a number of municipalities.82%) 69 (81. This is already a welcome change from only 31% systems which achieved >50% Blue Drop scores in the 2010 cycle. the province is still lagging slightly behind. → = no change The 100% assessment coverage serves to affirmation the continued commitment by Northern Cape municipalities. From the results. Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement. The overall business of drinking water supply and quality management is satisfactory. compared to 30% in 2010 × The number of systems that need attention has decreased drastically from 2010 (70%) to 2011 (59%).When comparing 2011 Blue Drop results with 2009 and 2010. however 2 systems achieved scores between 90 and 95% 40. Thereby. is likely to achieve reduced Blue Drop scores. Conclusion The Blue Drop results for 2011 indicate that municipal drinking water quality management in Northern Cape vary from excellent to good. 1 Blue Drop 1 Blue Drop : : Frances Baard District Municipality / Sedibeng Water Kgatelopele Local Municipality NORTHERN CAPE Page 5 NORTHERN CAPE Page 6 .. with 4 systems that need attention.. Two Blue Drop Certificates are awarded in the Province of Northern Cape.. Municipalities who merely ‘maintained’ their water on same levels year in and out. very good and good (2011). Northern Cape is taking a position amongst the lower performing provinces in the country. the following trends are observed: 155 systems are assessed in 2011 compare to only 85 (2009) and 136 (2010) No systems achieved Blue Drop Certification. whilst municipalities that drive ‘continuous’ improvement. are likely to be awarded with improved Blue Drop scores with each assessment cycle.6% systems scored in the categories of excellent. Blue Drop requirements become more stringent with every assessment cycle. however areas of concern are raised where improvement is required. as indicated in the Provincial Performance Log. 24%). or agree with current service delivery partners to extend their current monitoring to include the Page 7 2. Should there be process controllers appointed. Pniel Estates (75%). Longlands Clinic (83. (The scores in brackets present microbiological compliance scores recorded on the BDS for the reporting period. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.8%). should this be agreed upon. Ulco Mine (100%) and Windsorton (93.4 100% 10 000 364 100.9%).) The partnership with Sedibeng Water ensured excellent compliance with the national standard in both Delportshoop and Longlands but unfortunately the lack of adhering to management and monitoring commitments by the water services authority prevented an even more impressive score.00% No data.48% (10 months) 72. Pniel (87.39% (↑) 85. reticulation system.3%). Stilwater (88. they should be registered as per Regulation 2834 requirements with the Department soonest. WSP: 100% Regulatory Impression It is unfortunate that the performance of Dikgatlong municipality is not up to standard.2 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.13% 36. The Water Services Authority must ensure that it obtains relevant information at a regular frequency to ensure effective drinking water quality management.8 0 50 68 68 100 100 84 75 43 2. The Water Services Authority should either commence with the implementation of an effective monitoring programme (which includes relevant chemical determinands). Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 23. NORTHERN CAPE NORTHERN CAPE Page 8 . The apparent lack of ownership and commitment to drinking water quality management prevented the following systems from being subjected to a complete Blue Drop assessment: Gong-Gong (95.00% No data.33% (11 months) 99. The appointment of adequately skilled process controllers for the Barkley West plant (especially) should be prioritised to ensure the continuous supply of safe water in this area.4 100% 3 000 >500 100.75% NI NI 36 179 88.48% 3. WSP: 100% 63. and that an overall downward trend is evident. Holpan (81. Sedibeng Water a 67. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Barkley West Delportshoop a Longlands a 0 7 36 37 50 20 25 0 6.5%).9 0.50% 36.6 0.9%).78% (↑) 87. Findings: The following shortcomings are to be prioritised: 1.Water Services Authority: Water Services Providers: Dikgatlong Local Municipality Dikgatlong LM. A service level agreement should detail this responsibility as well.87% (↑) 73.2 31 65 69 55 75 83 75 23 8. 10% (10 months).0 0. 2.00% (1 month) 75.4 100% 148 >500 100. This would be the smallest system yet to obtain this prestigious award but serves as example what is possible should all parties concerned adhere to the stringent criteria set.35% 7. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 78.04 48% 2 700 185 96. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 95.00% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% (11 months). Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Performance Area Water Safety Planning Process & Incident Response Management Process Control. This requires a dedicated programme to limit water loss to ensure that water is being used efficiently but also to eradicate the risk of secondary contamination at leakage points.72% (↓) 68.2 91 75 70 88 50 85 100 10 3.00% (1 month) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.10% (↑) 68. the responsible officials strive to operate within a culture of sound asset management. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Koopmansfontein a 91 75 70 88 50 96 100 10 5. It was found that not 12 months monitoring was done while the chemical programme was also found to be scant. NORTHERN CAPE Page 9 NORTHERN CAPE Page 10 .00% (1 month) 56. There however remains room for improvement.88% (11 months) 100.67 74% 26 000 218 84.3 0.3 0. This is confirmed by the condition of the assets as well as operation patterns.22% (11 months) 100. The chemical monitoring is limited and could be improved according to the risk determination of the water safety planning process.75% 36. WSP: 98.5 87 90 93 45 95 100 100 90 0. Sedibeng Water needs special mentioning in this regard since operations and laboratory work at the Vaal Gamagara plant impressed the Blue Drop inspectors tremendously.42% Britstown De Aar Hanover Water Services Authority: Water Services Providers: Frances Baard District Municipality Sedibeng Water a 95. This performance is noteworthy considering the fact that this is a small municipality with limited resources.11% (↑) 68.35% 0. The on-site technical inspection confirmed another impressive observation.00% (↑) 83.2 91 75 70 88 50 16 100 10 5.5 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. WSP: 100. At the time of the assessment it was found that municipal management is yet to approve the developed plan.34% (11 months) 100. with regards to the findings below: Findings: 1. This contributed significantly to this Blue Drop certification.00% 93. With minor adjustments towards monitoring improvements the Blue Drop can be sustained. The relatively high daily consumption recordings could be accounted to high water losses.Water Services Authority: Water Services Providers: Emthanjeni Local Municipality Emthanjeni Local Municipality 60. Regulatory Impression The joint impressive performance of Frances Baard District Municipality and Sedibeng Water justifies the allocation of Blue Drop status to the system of Koopmansfontein.74 77% 4 000 142 97.35% 1. The District Municipality is encouraged to improve on its monitoring programme in order to sustain this certification.25% Regulatory Impression The overall improvement of Emthanjeni’s performance is encouraging and holds promise of improved drinking water quality management. 01% (↑) 45. Findings: The following shorts are to be prioritised: 1. WSP: 100.81% NI (yield) NI 4 000 100% (9months) 100% (6 months) 51. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Bankhara North WMA a West WMA a Kuruman Borehole & Wrenchville 0 5 26 63 0 1 20 0 0 0. water supplied in other systems does not consistently comply with the national standard.5 36 461 91.4(SW) NI 4 000 100% (9 months).38% 99.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 100% (6 months). Findings: 1.00% 68.5 22 33 86 45 100 88 50 40 7. With exception of the Bankara system. This was also reflected in the unsatisfactory preparation levels of municipal officials for the Blue Drop assessment. WSP: 100.63% NI 2.2 Performance Area Water Safety Planning Process & Incident Response Management Process Control. The Municipality must ensure that a portfolio of evidence is build regarding all the implementation of Blue Drop requirements. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 12.3 57 25 51 39 25 78 10 12 6.55% (↓) 23. Sedibeng Water a 37.35% (↑) 60.8 0.63% NI 3. Yet is it really encouraging noting the improvement since the previous reporting cycle.1 0.13% NI NI 8 000 87. 2.Water Services Authority: Water Services Providers: Ga-Segonyana Local Municipality Ga-Segonayana LM. WSP: 100. Dibeng must be prioritised urgently for management and operations enhancement.87% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. WSP: 100.25% (↑) 27. Regulatory Impression Except for the Dibeng system.84% (7 months) 44.33% NI NI 9 000 100% (7 months).00% 100% (10 months).31% 36. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties (Boreholes) Dibeng Dingleton a Kathu a Olifantsfontein a 0 16 35 63 0 80 20 0 0 0. WSP 100.4 72 8 63 100 100 20 50 23 0 0 72 5 63 100 100 36 25 23 0 0 0 0 37 10 0 5 0 0 6. the inspectors were left with the impression that commitment levels are not what it is supposed to be.00% Regulatory Impression The performance of Ga-Segonyana Local Municipality is certainly not up to standard. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 34.32% Water Services Authority: Water Services Providers: Gamagara Local Municipality Sedibeng Water a 49.62% (10 months).9%(11 months) 100 % (7 months) 8. it certainly is a bold step in the right direction.81% 5 100% 25 000 200 98. The absence of proper abstraction patterns and relevant information on pumping needs to be addressed soonest to prevent a situation where a key asset such as the aquifer is not effectively utilised.00% 97. There is the need to optimise disinfection processes since the microbiological compliance in at least two of the systems are not within acceptable norms. Even though this might not be perfect as yet. A joint effort with shared responsibilities between the water services authority and provider will ensure that even further improvement is achieved during the next reporting cycle.1 0.10% (6 months) 97. 2. In fact the water board ensured that all required information is available prior to the assessment date on the Blue Drop System (BDS) which allowed the Department to prepare adequately for the assessment.1 20 805 94.51% (↓) 54. Most noteworthy would be the commencement of the implementation of a water safety planning process.18% (↑) 23.2 0 25 75 84 64 85 78 75 9 9.13% NI NI 4 000 100% (6 months) 100 % (6 months) 42. NORTHERN CAPE Page 11 NORTHERN CAPE Page 12 . the Gamagara Local Municipality performed fairly well during this reporting cycle.30% (↑) 27. WSP: 100.67%.01% (6 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.40% (↓) 25.00% 67. Again the commitment of Sedibeng Water contributed significantly towards these good scores. The water contains varying levels of Arsenic.16% (↑) 64.00% 97.00% 80. is individualised to cater for risks in each of the registered supply systems. Hantam Local Municipality showed further improvements to the comprehensive water safety plan under development for the municipality.45% 90.69% (↓) 76. DWA should be provided with a plan of action within 90 days delineating how the non-compliances will be addressed over time. Hantam has to investigate further treatment to ensure compliance of the drinking water quality (DWQ) with national standards.17% (10 months) 78. Although cognisance was taken of the municipal maintenance team. submission of DWQ data confirms that Hantam maintains the monitoring programmes registered per supply system. as well as deadlines to implement control measures should be clearly indicated and used as a measure to evaluate execution. 92 53 78 92 100 15 80 55 0 0.81% 6.10% 0.5 92 53 78 91 100 85 80 55 0 0. Findings: 1.16% (↑) 68. DWA takes pleasure to note that the plan.25% 1.00% 97.36 5% 152 118 95. Although DWA still requires proof that operational and compliance monitoring occurs according to the findings of the risk assessment.Water Services Authority: Water Services Providers: Hantam Local Municipality Hantam Local Municipality 75. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.69 52% 8 459 411 100. Loeriesfontein and Middelpos infer that the water poses an unacceptable risk of infection following prolonged exposure. which covers a vast area. Sporadic occurrence of the chemicals also occurred in the Calvinia and Nieuwoudtville waters. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Brandvlei Calvinia Loeriesfontein 92 55 78 77 100 55 80 55 0 0.60% 0.88% 1.31% (10 months) Water Safety Planning Process & Incident Response Management Process Control. overall chemical compliance in Brandvlei. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 57.624 38% 4 396 54 100. Management should still show their support to implementation of the programme by making budget available to address risks identified. Cadmium and Fluoride in excess of the South African standard for drinking water (SANS 241). Although microbiological compliance confirms that water in most of the supply systems are safe from risks of a microbial nature (disinfection in Middelpos should however improve to prevent the water quality becoming unacceptable).16% (↑) 48. DWA advises the municipality to monitor free available chlorine to ensure that drinking water in all the supply systems remains free of microbial pollution. Considering the permanent nature of health effects associated with chemical determinands. This implies varying degrees of information per system had been loaded to ensure traceability of the data (date of analyses.5 92 53 78 92 100 55 80 55 0 0.40% (10 months) NORTHERN CAPE Page 13 NORTHERN CAPE Page 14 .22% (9 months) 69.00% (10 months) 78. method of analyses).15 25% 2 500 115 100. the data per system differ according to level of credibility. Roles and responsibilities.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Process control staff should be shown adequate / competent to maintain all the treatment systems over the vast distance.44 16% 2 404 95 100. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.12% (↑) 69.07% Regulatory Impression Subsequent to the 2010 assessment. all staff should be verified competent. Hantam receives the applause of DWA for adhering to the request in 2010 to implement chemical monitoring in all the supply systems.5 3.00% 88. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Middelpos Nieuwoodtville 2. laboratory performing the analyses. In terms of Blue Drop System (BDS) credibility.5 92 53 78 91 100 85 80 55 0 0. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 68. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 52.81% (↑) 37.82% (10 months) 100% (9 months) 51. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Bothithong Churchill Dithakong Water Safety Planning Process & Incident Response Management Process Control.90% (↑) 37.13% NI NI 11 022 95.13% NI NI 7 446 66.63% (↑) 37. NORTHERN CAPE Page 15 NORTHERN CAPE Page 16 .Water Services Providers: Municipal Blue Drop Score 2011: Systems 60. the strategic approach to compartmentalise water supply systems according to the water resource management strategy for this area is commendable.3 0 18 75 48 100 50 20 35 55 11.13% NI NI 2 808 100% (11 months) 100% (11 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. especially noting the constraints experienced.13% NI NI 5 460 81.43% (7 months) 100% (6 months) 54. In addition to this.13% (↑) 37.3 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Gasehunelo Gasese Heiso Kikahela Water Safety Planning Process & Incident Response Management Process Control.39% (↑) 37.33% (↑) 37.13% NI NI 1 746 100% (10 months) 100% (10 months) 50.3 0 18 80 48 0 50 85 35 70 11.08% (↑) 37.33% (↑) 37.13% NI NI 5 411 71.6 0 18 80 48 100 50 100 35 70 7.3 0 18 80 48 100 50 44 35 55 11.9% (11 months) 100% (11 months) 73.13% NI NI 183 100% (9 months) 100% (9 months) Regulatory Impression The Blue Drop performance of the Joe Morolong Local Municipality ranges from good to impressive.13% NI NI 8 273 93.3 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.13% NI NI 10 920 82.13% NI NI 2 646 100% (11 months) 100% (11 months) 54.5 0 18 80 48 100 50 20 35 70 11.63% (↑) 37.63% (↑) 37.3 0 18 80 48 100 50 20 35 55 11.13% NI NI 1 272 46.13% (↑) 37.75% (11 months) 100% (11 months) 73.13% NI NI 6 976 100% (9 months) 100% (6 months) 54.3 0 18 80 48 100 50 100 35 70 7.17% (↑) 37.13% (↑) 37.4% (11 months) 100% (11 months) 63. However there remain sufficient room for improvement as indicated by the report card above.3 0 18 80 48 100 50 20 35 70 11.3 0 18 80 48 100 50 100 35 66 7.10% (11 months) 100% (11 months) Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Impressively a score of more than 50% was obtained for every single system and this is remarkable.13% NI NI 3 804 100% (10 months) 100% (10 months) 74. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Water Services Authority: Joe Morolong Local Municipality Joe Morolong Local Municipality Performance Area Laxey Maipeng Mamatwan / Hotazel 18 80 48 100 50 20 35 70 11.13% NI NI 6 022 90.08% Bothetheletsa Performance Area Water Safety Planning Process & Incident Response Management Process Control.88% (↑) 37.09% (↑) 37.3 0 18 80 48 100 20 100 35 70 11.3 0 18 80 48 100 0 60 35 70 11.3 0 Mayeding A 18 80 48 100 50 20 35 70 11.13% NI NI 10 836 93.83% (6 months) 100% (6 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 54. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 74.67% (10 months) 100% (10 months) 59.5 0 18 80 48 100 50 20 35 70 11. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Manyeding Metsetswaneng Tsineng Heuningvlei 18 80 48 100 20 20 35 70 11.3 0 18 80 48 100 0 20 35 70 11.76% (11 months) 100% (11 months) 51.15% (11 months) 100% (11 months) 68.13% NI NI 1 656 90.13% (↑) 37. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 51. 1 66 0 24 75 100 20 25 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% NORTHERN CAPE Page 17 NORTHERN CAPE Page 18 .24% (↑) 40. the municipality must improve chemical monitoring since the current two determinands (Fluoride and Sulphate) is inadequate.67% 100. The municipality must take care of its most important asset which is the aquifer from which water is being sourced.13% NI (yield) NI 200 100. 3.5 (yield) 38% 2 900 66 100.33% (11 months) 100% (10 months) Water Safety Planning Process & Incident Response Management Process Control. Water Services Authority: Water Services Providers: John Taolo Gaetsewe District Municipality John Taolo Gaetsewe DM. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.63% NI NI 2 000 100.30% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.49% (↓) 40. Without proper measurement abstraction might exceed the yield.00% 57. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Black Rock a Hotazel a Mc Carthy’s Rus Boreholes 66 0 24 75 100 93 25 0 0 0. Churchill. The communities in these areas are at risk. Since groundwater sources are predominantly being used.The Municipality is required to give urgent attention to the microbiological compliance of the systems of Bothihong. Manyeding and Metsestwaneng.59% (↑) 53. the municipality is encouraged to register all incidents to ensure that repetitive shortcomings are recorded and addressed by management. Findings: Note the following findings: 1.00% 100.13% NI (yield) NI 400 83.00% 100.49% (↓) 40.63% NI NI 1 500 96. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 29.00% 29.19% (↑) 57. Additional parameters are required to be monitored as to be informed by a proper risk determination (including a full SANS 241 analysis). The fact that no disinfection is applied clearly compromises the ability of the municipality to comply with the national standard.00% 29. Sedibeng Water a 62.13% NI (yield) NI 250 84. In spite of having an excellent Incident Management Protocol in place. thus being at risk of over-abstraction.13% NI (yield) NI 150 80.1 Middelputz Boreholes 66 0 24 75 100 20 25 0 0 0 59 100 83 88 100 100 25 100 0 0 59 84 75 88 100 20 25 100 0 0 2. Heiso.25% 0.00% 100.00% 100. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 83.00% 51.00% (11 months) 68. The lack of flow measurement compromises effective management (and planning).94% (↑) 76. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Severn Boreholes Severn School Boreholes 66 0 24 75 100 20 25 0 0 0 Van Zylrus Boreholes 66 78 36 75 100 93 25 53 0 0.49% (↓) 40.62% 100. Severn and Severn School borehole systems posed a risk of infection.48% NI (yield) NI 446 100.33% (3 months) 62.6 19 28 59 88 100 78 80 40 0 0.00% 25.06% (↑) NA NI NI 34 100. De Beers a 53.6 19 28 59 88 100 55 80 40 0 0.00% 33.00% (4 months) 51.33% (3 months) Water Safety Planning Process & Incident Response Management Process Control.25% 0.00% 50.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% (4 months) 62.4 Kamasies Kamieskroon 19 43 74 88 100 15 80 48 0 0. Information should also be made available to confirm identification of all risks following a full SANS 241 (South African drinking water standard) analyses.48% NI (yield) NI 1 000 100.67% 83.6 19 63 59 88 100 55 80 55 6 0.4 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.86% (↑) 32.83% 0. Improvement to the water safety planning process should furthermore allow alignment with processes maintained by Sedibeng Water within the Balck Rock and Hotazel supply systems.19% (↑) 26. Further deterioration in the water quality from treatment plant to points of use within the Hotazel system will be more easily prevented with a combined effort from the WSA and WSP.48% NI (yield) NI 1000 91. Water Services Authority: Water Services Providers: Kamiesberg Local Municipality Kamiesberg LM. should account for the management of the identified risks.00% 100% (4 months) 52.48% NI (yield) NI 2 000 95. the increase in registered supply systems imply that the municipality refined their approach towards drinking water quality (DWQ) management. Water supplied to residents in the Middelputz.86% (↑) 32. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 43.67% (3 months) 58. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Garies Honderklipbaai a 19 40 59 88 100 78 80 40 0 0.75% 0. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 43. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Kharkams Khies Klipfontein Koiingnaas a 19 40 70 88 100 20 80 40 0 0 19 63 59 88 100 55 80 55 6 0.48% NI (yield) NI 800 100. John Taolo Gaetsewe must improve disinfection as control measure at the treatment systems.00% 66. Although sufficient room exists for improvement in the borehole systems.44% (↑) 24.Regulatory Impression DWA is encouraged to note increased Blue Drop scores in most of the supply systems. it allows for system specific problem identification which could be managed with more refined site specific control measures. Asset management and process control are other areas of concern that needs to be highlighted by the municipality for address.6 19 40 59 88 100 55 80 40 0 0. The focussed approach is regarded a step in the right direction. Roles and responsibilities.00% (4 months) 59.1 NI 434 100.31% (↑) 26.00% 100% (4 months) NORTHERN CAPE Page 19 NORTHERN CAPE Page 20 . identified as a shortcoming in the water safety plan presented again by the WSA for their areas of sole responsibility. free available chlorine monitoring should thereafter be maintained at a much higher frequency to confirm continuous treatment efficacy.56% (↑) 26.12 NI 1080 100.31% (↑) 24.18% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Municipal management. Kamieskroon. Consumers in Kamiesberg.06 NI 279 91.6 19 40 59 88 100 20 80 40 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Leliefontein Lepelfontein Nourivier Paulshoek Regulatory Impression Evidently the Kamiesberg Local Municipality.67% 100.88% NI (yield) NI 1 223 83.88% NI (yield) NI 333 100. Consumers in Kharkams. While management processes are commendable. irreversible health effects.00% 0. maintaining microbiological monitoring for 12 months.67% (3 months) 52.4 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% (4 months) 2. Kamiesberg should improve process control. Garies is also at risk of being classified with water of unacceptable microbiological quality. Attention should be given to the identification of control measures. Findings: 1. The duration of fluoride failures will determine the risk for manifestation of long-term. the WSA should however ensure that the DWA is furnished with all the required information to ensure correct classifications of all the staff and treatment systems.06% (↑) 31. Action plans.00% (4 months) Water Safety Planning Process & Incident Response Management Process Control.33% 0. Klipfontein.25% 0. roles and responsibilities to implement control measures should be system specific. Paulshoek and Rooifontein is of serious concern. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 42.56% (↑) 29.00% 100.8 0 19 40 59 88 100 55 80 40 0 0. while process control staff is linked per treatment system on the Blue Drop System (BDS). while also conducting a more complete SANS 241 analyses in the Kharkams system as part of the risk assessment. clearly stating contact details. System not assessed: Tweerivier NORTHERN CAPE Page 21 NORTHERN CAPE Page 22 . Sufficient room for improvement however remains.00% NI (yield) NI 1 500 83.6 19 60 59 88 100 20 80 55 6. Khies. accountable for provision of safe drinking water. Management should show commitment towards implementation by allocating budget. On a more positive note.1 0. It is encouraging to note that a more significant overall improvement (since the marginal 2009 improvement) was recorded at all 15 systems. should note the urgency to address the microbiological and chemical non-compliances.33% 0. are at risk of short term health effects most commonly noted as diarrhoeal diseases.56% (↑) 31. Lepelfontein. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 52. The WSA should evaluate the appropriateness of the Water Safety Plan presented for the 2011 evaluation. actual water quality compliance requires significant improvement.88% 0. The municipality should increase chemical compliance monitoring.63% 0. Lepelfontein. DWA noted that the municipality commenced registration of treatment systems and staff. the Department congratulates the municipality for ensuring availability of data to monitor DWQ in each of the supply systems.00% (3 months) 53. Reference was made to a number of treatment technologies not believed to be applicable at any of the borehole and desalination plants. but more importantly. Leliefontein.8 0 19 60 59 88 100 78 80 55 5.63% NI (yield) NI 242 100. in general. Kamasies. Kharkams.00% 75.48% (↑) 31. Nourivier.07 NI 285 81.00% (4 months) 42. Paulshoek and Soebatsfontein are at risk of contracting diarrhoeal diseases following the detection of a number of microbiological non-compliances against the South African national standard for drinking water (SANS 241). The number of fluoride failures.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.06% (↑) 30.06% (↑) 29. clearly indicating implementation of control measures to prevent further exposure to elevated levels of fluoride.00% (4 months) 68. should be submitted to DWA within 30 days.82% 66.10 NI 410 100.31% (↑) 32. with De Beers as Water Services Provider in Honderklipbaai and Koiingnaas. 19 40 59 88 100 20 80 40 0 0 19 63 59 88 100 20 80 55 6. Leliefontein. is improving drinking water quality (DWQ) management services. detected in Garies.00% (4 months) 53. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Rooifontein Soebatsfontein Spoegrivier 19 40 59 88 100 55 80 40 0 0. The latter will allow for evaluation of staff compliance. This includes classification of all treatment systems as required under Regulation 2834. the WSA should investigate how long people have been exposed to the elevated concentrations of fluoride. Water Services Authority: Water Services Providers: Kareeberg Local Municipality Kareeberg Local Municipality 35.06% 2. Municipal Blue Drop Score 2011: Systems The asset management component also needs improvement. The asset register lacks key information such as current condition, expected remaining life and replacement value. This will allow both technical and financial staff to be more proactive regarding asset management. Performance Area Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Carnarvon Van Wyksvlei Vosburg 26 22 50 5 0 65 25 8 0 0.3 26 22 52 5 0 65 25 16 0 0.3 26 32 52 5 0 65 25 0 0 0.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 34.59% (↓) 64.4% 0.5 130% 6 100 82 100.00% (8 months) 100.00% (1 month) 35.99% (↓) 61.4% NI NI 3 200 100.00% (10 months) 100.00% (2 months) 34.60% (↓) 61.4% 0.5 NI 2 100 88.89% (9 months) 100.00% (2 months) Regulatory Impression Unfortunately the Blue Drop performance of Kareeberg Local Municipality worsened since the previous reporting cycle and this is cause for serious concern. Even though the compliance measures rather favourably with the national standard, the implementation of the monitoring programme is completely inadequate. Nevertheless it is evident that those responsible for drinking water quality management and operations are working hard to comply with the stringent requirements. However, unfortunately they did not adapt to the requirement to generally improve quality control and to implement water safety planning and this compromised overall scoring significantly. The Department is confident that the municipality has the ability to ensure improvement over the next year. This year’s performance should be used to motivate for the required resources to facilitate improvement. Findings: The following shortcomings must be given prioritised attention: 1. An amendment to the current monitoring programme is required to ensure that more (relevant) determinands are included as regular chemical sampling. This should be informed by the risk determination that would stem from the required water safety planning process. The municipality must ensure that sufficient samples are taken at regular frequency and reported on a monthly basis to the Department. NORTHERN CAPE Page 23 NORTHERN CAPE Page 24 Water Services Authority: Water Services Providers: Karoo Hoogland Local Municipality Karoo Hoogland Local Municipality 50.53% Water Services Authority: Water Services Providers: Kgatelopele Local Municipality Kgatelopele LM; Sedibeng Water a 54.21% Municipal Blue Drop Score 2011: Municipal Blue Drop Score 2011: Systems Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Fraserburg Sutherland Williston Performance Area Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Danielskuil Idwala Boreholes Lime Acre De Beers a 75 98 76 86 85 100 100 65 1.8 0 50 58 69 78 0 50 80 0 0 0.6 60 58 73 78 0 65 80 0 0 0.5 50 58 69 78 0 65 80 0 0 0.5 96 93 90 88 92 100 100 86 1.8 0 8 0 66 63 0 20 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 47.00% (↑) 39% 0.5 NI 4 000 100.00% (5 months) 80.00% (3 months) 53.39% (↑) 39% 0.5 NI 3 800 100.00% (8 months) 100.00% (3 months) 51.50% (↑) 39% 0.5 NI 4 000 100.00% (8 months) 100.00% (3 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 95.00% (↓) 97.43% 2.67 (yield) 47% 12 582 99 96.91% 100.00% 16.90% (→) NA NI (yield) NI 260 90.00% (6 months) 100.00% (6 months) 90.69% (→) NA NI NI 1 740 No data; WSP 100% No data; WSP 100% The improved Blue Drop performance of Karoo Hoogland holds promise of greater things to come regarding the management of drinking water quality. Most commendable would be the commencement of disinfection of water supply which had a huge improvement on the microbiological compliance in all 3 systems. The municipality is encouraged to continue on this path. The scores are indicative of the remaining room for improvement in most areas; especially the erratic monitoring (or submission) of drinking water quality needs to be improved drastically. Due to the logistical challenges the municipality is encouraged to implement a “presence-absence” microbiological monitoring programme to augment the compulsory conventional monitoring. Findings: 1. The Municipality must improve its asset management practice especially that of it ground water supply, by implementing abstraction patterns that will preserve its sub-surface sources. The assessment revealed that the borehole yields are unknown. The lack of a proper risk management process (water safety planning) needs to be addressed to ensure that public health is secured on a continuous basis. This is undeniably an invaluable investment demanded by the municipality’s responsibility to its constituency. Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Regulatory Impression Performance Area Lime Acre PPC Owendale 8 0 0 0 0 0 0 0 0 0 8 0 0 0 0 0 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 01.20% (→) NA NI (yield) NI 700 No data No data 01.20% (→) NA NI (yield) NI 300 No data No data 2. NORTHERN CAPE Page 25 NORTHERN CAPE Page 26 Regulatory Impression The Blue Drop performance of Kgatelopele Local Municipality during 2010 was both exceptional and extremely poor. This is indicative of a concerted effort to maintain excellence in one system unfortunately at the cost of completely neglecting the management of drinking water quality in other systems. The Department however wish to congratulate the municipality in maintaining Blue Drop status as well as the excellent performance of Sedibeng Water in the Lime Acres system. As second Blue Drop was within reach but due to a lack of evidence available from the mine/municipality on elements such as the water safety plan, compliance monitoring, asset management, etc. this achievement evaded Lime Acres. However the Blue Drop inspectors noted the intension of De Beers and PPC Mines to contribute and participate in drinking water quality management process in the next cycle. This holds promise of great achievements in this part of the Northern Cape. A concerted effort is required to improve drinking water quality management in Idwala, Lime Acres PPC and Owendale. The performance in Danielskuil leaves the impression that the Municipality is equipped with the skills to duplicate this performance in other systems as well. Findings: 1. The Department notes that the full SANS 241 was done late and expects that the monitoring programme will be amended to include high risk parameters or monitoring pattern to cater for critical control points. The chemical monitoring programme is found to be very limited currently. It was found that the municipality is monitoring both E-coli and Feacal Coliforms with significant differences at times. Consolidation of these two programmes might be beneficial. To reveal “No Information” is a compromising position to be in. The municipality is required to obtain information on important elements such as borehole yields and pumping rates in order to manage their aquifers more effectively. Water Services Authority: Water Services Providers: Khai-Ma Local Municipality Khai-Ma LM; Pelladrift Water Board a 46.62% Pofadder / Aggeneys / Pelladrift a 0 25 78 64 100 85 50 0 0 0.3 Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Onseepkans / Melkbosrand 0 20 36 54 0 55 25 0 0 0.3 Onseepkans (RK Sending) 0 20 38 46 0 55 25 0 0 0.3 Witbank 0 20 29 54 0 55 25 0 0 0.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 49.01% (↑) 30.00% 12.5 80% 10200 <500 100.00% 100.00% 27.24% (→) NA NI NI 1825 NI 100% (8 months) No data 27.06% (↓) 36.50% 0.32 NI 480 NI 100% (9 months) No data 26.62% (↓) 36.50% NI NI 900 NI 100% (5 months) No data 2. 3. Regulatory Impression The Khai-Ma Local Municipality performed unsatisfactory and below expectation during the 2011 Blue Drop assessment, indicating that drinking water quality management services are not being managed according to the proposition of the regulatory programme. The performance of Phella Water Board, Water Services Provider for the Pofadder / Aggeneys / Pelladrift supply system, on the other hand showed improvement on the 2010 status (noting that more stringent criteria applied for the 2011 assessment, the WSP improved on a number of performance indicators). The Department is encouraged to note that all the drinking water complied with the microbiological standards for drinking water (SANS 241). Unfortunately, Khai-Ma has yet to implement a risk-based chemical monitoring programme to confirm chemical compliance of drinking water within the systems managed solely by the WSA. If not for the full SANS 241 analyses performed by Phella Water Board on the Pofadder / Aggeneys / Pelladrift supply, no information would have been available to assume that the water in the other WSA systems also pose no risk of irreversible health effects commonly associated with chemical determinands. DWA noted the water safety plan developed for Khai-Ma, the WSA should continuously ensure that all risks have been identified and are included in the routine operational and compliance monitoring programmes for each of the supply systems. A collaborative effort between the WSA and WSP should also ensue to ensure a catchment to consumer water safety plan for the Pofadder / Aggeneys / Pelladrift system. DWA advises the WSA and WSP to commence free available chlorine monitoring to confirm that the last treatment barrier, disinfection, safeguards the water to the point of consumption. Municipal management should agree to improve and implement the findings of the risk assessment, budget needs to be available to improve DWQ management performance. NORTHERN CAPE Page 27 NORTHERN CAPE Page 28 0.31% (3 months) 33. 0 25 61 64 50 78 0 0 0 0.97% (↑) 30.67% (3 months) 27.4 3. Water Services Authority: Water Services Providers: //Khara Hais Local Municipality //Khara Hais Local Municipality 43.00% 92.25% 0.00% 92.88% 80 69% 68283 >500 97. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Leseding Louisvale Ntsikelelo Raaswater 0 25 63 61 100 55 0 0 0 0.25% 100% (3 months) NORTHERN CAPE Page 29 NORTHERN CAPE Page 30 . The lack of 12 months of data on the Blue Drop System (BDS) per WSA supply system indicates that systems and resources are not yet fully in place to efficiently fulfil the municipal function of drinking water quality monitoring.00% 91.44% (↓) 46.65% 100% (3 months) 32.94% (→) NA 0.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties AH September 53 55 43 48 100 55 0 15 0 Karos Lambrechtsdrift 0 25 63 54 100 35 0 0 0 0.6 Leerkrans 2. The most prominent gaps in the current performance include the lack of an Incident Management Protocol and Incident Management Register.28 64% 1175 153 95.86% (3 months) 22.6 0 25 63 53 100 38 0 0 0 0.28 39% 1362 80 100% (11 months) 100% (3 months) 26.25% 0.28 25% 854 82 96.4 0 25 63 54 100 58 0 0 0 0.28% (→) NA 0.Findings: 1.28 57% 1 309 122 100. Only when the WSA and WSP provided all the information will data be classified as 100 % BDS certified.57 54% 2 334 132 81.72% (↑) 28.50% 0. municipal asset register and design versus operating capacities / groundwater yield versus abstraction volumes).15% 100% (3 months) Water Safety Planning Process & Incident Response Management Process Control.51% (↓) 42.6 0 25 63 54 100 20 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.57% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 43. operations & maintenance manuals for each of the treatment systems (including boreholes with disinfection) as well as asset management information (facility inspections and evidence of implementation of findings. name of the laboratory performing the analyses and the method of analyses for each data set.81% No data 37.63% (↓) 34.63% 0.96% (↑) 37. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 33. the municipality has to provide information related to the date of sampling and analyses.28 50% 1313 106 96.4 0 25 63 54 100 55 0 0 0 0. To ensure a full data audit trail.63% 0.28 71% 929 214 100. 00% 99. are some of the other factors of concern to the Department. to some extent Louisvale and if the situation does not improve.00% 42.00% 52. Failure to provide evidence of implementation of the findings of the risk assessment and dedicated budget to improve performance. indicating ineffective management of drinking water quality (DWQ) and that the expectations of the regulation programme are largely not being met. 3. Water Services Authority: Water Services Providers: !Kai !Garib Local Municipality !Kai !Garib Local Municipality 47.432 94% 1 600 254 84. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 47.00% 53.18% (↑) NA 0. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. as well as the lack of full SANS 241 analysis in the supply systems to verify identification of all risks.41% (↑) NA 0. found to address only the AH September system. also noting the absence of chemical monitoring in the larger AH September system. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Alheit Aughrabies Bloemsmond Cillie 29 25 74 52 50 80 40 0 0 0 29 25 74 53 50 100 40 0 0 0 29 25 74 42 50 100 40 0 0 0 29 25 74 55 50 20 40 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. While it is concerting to note that various legislative requirements are not being met.62% 100% (11 months) 2. indicate that municipal management are not committed to efficiently fulfil this very important municipal service function. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 52. The incompleteness of the document is evident by the classification of mostly low risks. Poor compliance to maintain monitoring against the required frequency for chemical and microbiological monitoring.26% (↑) NA 0.35% (↑) 42. confirm that the municipality developed a document not reflective of the situation and aimed at improving performance. are at risk of contracting diarrhoeal diseases following the detection of a number of microbiological non-compliances against SANS 241. The lack of an incident register detailing procedures to address failures.00% 100. aluminium failures in Lambrechtsdrift and Ntsikelelo.Regulatory Impression Regrettably. as well as sulphate.08% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. It is a concerning factor that the quality of drinking water in almost all the supply systems show non-compliance to national legislation (SANS 241) and thereby pose a significant risk of infection.432 94% 8 000 51 100. //Khara Hais also ignores best practice guidelines to improve performance. Continued supplies of drinking water of unacceptable quality.67% 100.63% 0.22% 100. as well as the dismal approach towards asset management further prevents the Department from having confidence that the municipality takes responsibility for DWQ management. The municipality on own admission however confirmed to not follow the inherent procedures internationally proven to improve DWQ management practices.3 29 25 72 34 50 100 40 0 0 0 29 25 74 53 50 100 40 0 0 0 29 25 74 51 50 100 40 0 0 0 4.00% 29. at Lambrechtsdrift and Leerkrans.35% (↑) NA 0.432 94% 3 000 135 100% (9 months) 100% (11 months) NORTHERN CAPE Page 31 NORTHERN CAPE Page 32 . the //Khara Hais Local Municipality again performed poorly during the 2011 Blue Drop assessment.00% 53.78% (↑) NA 0.432 94% 1 000 406 100. A Water Safety Plan.432 94% 12 000 34 100. nitrate and nitrite. Consumers in 6 of the 8 water supply systems are at risk. fluoride failures in Leseding verify that 3 of the 7 monitored systems also pose the risk for consumers to contract long-term irreversible health effects.432 94% 1 000 406 100% (11 months) 100. had been presented during the confirmation session. Consumers in Raaswater.432 94% 1 200 338 96.00% 100.30% (↑) NA 0. The situation demands the attention of the municipal administration and governance.80% 53.432 94% 3 000 135 97. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Currieskamp Kakamas Kiesmoes Kenhardt BH supply 29 13 60 36 0 85 40 0 0 0. Findings: 1. fluoride.84% (→) NA 0. the lack of information to confirm credibility of actual DWQ data. the Regulator trusts that the risks to public health will motivate the municipality to rectify the non-compliances without further hesitation or excuse. With minimal chemical compliance monitoring for aluminium. Water Safety Planning Process & Incident Response Management Process Control. failure of the WSA to provide DWA with hard copy data-sheets to confirm correctness of the data.82% (7 months) 100. The benefit of maintaining the comprehensive monitoring programmes is however that the larger quantity of data allows DWA to express with more confidence that drinking water supplied to most residents within !Kai !Garib are of excellent microbiological and chemical quality. !Kai !Garib provided little information to confirm availability of site-specific manuals. 29 35 63 49 50 20 40 0 0 0 29 25 68 54 0 85 40 0 0 0. Process control staff should be shown adequate / competent to maintain all the treatment systems over the vast distance. 12 months’ microbiological data submission was confirmed for most of the supply systems. at all the treatment sites. BDS data credibility appears low.432 94% 1 500 271 100.21% (↑) NA 0. The WSA should address the non-compliances. sustainable monitoring programmes. Improvement in DWQ management performance can be expected should municipal management support implementation of the plan through allocation of budget.00% 100. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 29.00% 52.00% 5.3 29 25 74 51 50 100 40 0 0 0 29 25 74 35 50 100 40 0 0 0 Considering the risks to human health posed by unsafe drinking water. a detailed analysis of the results and risks could provide valuable information to revise more cost-effective. Data submission does not confirm that !Kai !Garib adheres 100% to the operational and compliance monitoring programmes registered on BDS. procedures to maintain optimum treatment should be available at all times. while financial records should show expenditure to maintain DWQ management performance. laboratory performing the analyses and method of analyses amongst others). the more focussed approach of the municipality to drinking water quality (DWQ) management per supply system will improve identification of area-specific problems requiring the immediate attention of the municipality.09% (→) NA 0.432 94% 800 >500 100. supply system specific monitoring programmes. !Kai !Garib should link process control staff to each treatment systems on BDS (Blue Drop System).432 94% 1 200 338 100% (9 months) 100% (11 months) 53. Information needs to be readily available on the condition and functioning of the assets. !Kai !Garib should continue. DWA however noted that the documents are being drafted. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The municipality is advised to optimise disinfection to ensure that the microbiological water quality continuously remains exceptional to the point of consumption.Water Safety Planning Process & Incident Response Management Process Control.45% (↑) NA 0. Additionally.00% 45. supported by a DWA Regional office funded service provider to develop a water safety plan for the area of supply under jurisdiction of !Kai !Garib. 4. all staff is still to be verified competent. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Lennertsville Lutzburg Marchand Soverby 2. !Kai !Garib should improve asset management – the department was provided with little information to access the latter. The increase in registered supply systems allowed for a more focussed. 3. providing the Department with information within 60 days to confirm a continued supply of safe drinking water.74% (→) NA 0. The importance of user-friendly O&M manuals that allow staff to maintain good functioning of treatment shouldn’t therefore be underestimated. the municipality should confirm correctness of the risk-based. Credit was given for the municipal efforts. unfortunately resulted in the allocation of a partial penalty. !Kai !Garib presented 12 water supply systems for the 2011 evaluation compared to the 1 system assessed last year. the municipality should therefore ensure upload per supply system of all information to allow data traceability (date of analyses.00% 100. As per Regulation 2834. NORTHERN CAPE Page 33 NORTHERN CAPE Page 34 . Although commendable monitoring occurs in all the supply systems. confirming site-accuracy. Findings: 1.432 94% 1 400 290 81. Regulatory Impression In a commendable effort. system specific assessment. Water in the Cillie and Lennertsville supply system were found to pose a risk of microbial infection. Although cognisance was taken of the municipal maintenance team. 00% (10 months) 100.00% (11 months) 100.40% (↑) 45.4 40 53 61 69 50 78 80 0 0 0.50% (↑) 45. supported by a service provider funded by the DWA Regional office to develop a water safety plan for the entire area of supply. has been planned for this financial year.00% (10 months) 47.1 NI 2 500 100.00% (1 month) 100. It is imperative to ensure identification of all risks.88% 2.4 4. the performance of !Kheis Local Municipality during the 2011 Blue Drop assessment does not allow for much praise since most systems showed little improvement. log sheets will serve as evidence that monitoring actually occurs. Findings: 1. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 52. laboratory performing the analyses and method used to obtain the result. DWA noted that that municipality is in the process of obtaining councillor approval.88% 0. financial data and planning information is notably absent or insufficient Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.36 NI 2 260 100. !Kheis showed poor compliance to maintain monitoring within all the supply systems.36 NI 2 616 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Grootdrink Topline Wegdraai 3. operational monitoring should be registered on BDS.00% (9 months) 52.43% Regulatory Impression Unfortunately. This implies amongst others. The more focussed approach per supply system allows for improved identification of area-specific problems requiring immediate attention. On the positive.Water Services Authority: Water Services Providers: !Kheis Local Municipality !Kheis Local Municipality 53.00% (8 months) 2.44 NI 2 470 100. date of analyses. 40 53 58 65 20 78 80 0 0 0. Furthermore. O&M manuals should be in use at all the treatment sites. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 52. endeavours should confirm that budget becomes available to instigate improvements. understands what is expected of them.47% (↑) 45. Staff attending the confirmation session showed some uncertainties regarding the content and their roles to ensure optimal implementation of the water safety plan.4 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Chemical compliance and operational monitoring also occurred less frequent than indicated per the system registered monitoring programmes. 5.4 NI 5 500 100. As per legal requirement. The municipality is encouraged to incorporate the principles of water safety planning in their DWQ management business. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.88% 0.4 40 53 56 67 0 78 80 0 0 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Brandboom Gariep Groblershoop 40 53 58 61 20 78 80 0 0 0.00% (10 months) 100.4 40 53 58 63 20 78 80 0 0 0. Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.35% (→) NA 0. Information is still outstanding to ensure BDS credibility of all DWQ data.00% (10 months) 51.60% (↑) 45.00% (2 months) 54. the lack of asset management. microbiological monitoring occurred for less than 12 months in all the supply systems. this also includes ensuring that all responsible for implementing control measures as per the water safety plan.88% 0. the increase in registered supply systems and compliance data to evaluate drinking water quality (DWQ) per supply system are evidence of positive improvements in the DWQ management approach of !Kheis. BDS data credibility implies that the municipality supplied DWA with all the information needed to confirm the accuracy of results.53 NI 3 000 100.00% (10 months) 100. !Kheis should also ensure that all data is linked to a laboratory of analyses.00% (9 months) NORTHERN CAPE Page 35 NORTHERN CAPE Page 36 .3 40 53 40 78 0 68 80 0 0 0. is imperative as evidence to confirm that all risks had been identified. The municipality should ensure opportunities to improve the capacity of the appointed staff. Process control is non-compliant with Regulation 2834 at most of the treatment systems. Conducting a full SANS 241 analyses in all the supply systems.51% (↑) 45. implementation of control and compliance monitoring as per findings of the risk assessment. Credit was given for the municipal efforts.00% (9 months) 100.88% 0. 4 0 29 20 34 71 50 10 0 24 3.24% (↓) 25. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 22.88% (↑) 25.4 0 29 20 36 69 100 10 0 24 3.10% NI NI 689 75.71% No data 25.10% NI NI 1 129 91. The monitoring programme must be improved to be informed by a proper risk determination which will include a full SANS 241 analyses.10% NI NI 795 50.10% NI NI 159 70.4 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.4 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.96% (↑) 25.10% NI NI 2 544 85.72% (↑) 25.4 0 Rietfontein Welkom 29 20 32 75 20 10 0 24 3.44% (↓) 25.67% (11 months) No data Regulatory Impression The consistent improvement of this municipality’s Blue Drop performance is noteworthy and impressive.82% (10 months) No data 32.61% (↓) 25.96% (→) 25.56% Water Services Authority: Water Services Providers: Mier Local Municipality Mier Local Municipality 25. NORTHERN CAPE Page 37 NORTHERN CAPE Page 38 .56% (↑) 54.00% 8.94% (↑) 25.Water Services Authority: Water Services Providers: Magareng Local Municipality Magareng Local Municipality 65.3 0 29 20 30 69 100 10 0 24 3. as well as the thorough asset register presented. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 65. Other commendable activities would be the fact that 12 months of data was submitted to DWA in spite of computer access challenges. Water Safety Planning Process & Incident Response Management Process Control.10% NI NI 1 208 91. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Warrenton Performance Area Water Safety Planning Process & Incident Response Management Process Control.10% NI NI 1 102 81.00% (7 months) No data 27.67% (11 months) No data 25. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Noenieput Philandersbron 29 20 32 67 20 10 0 24 3. However there remain sufficient room for improvement as described below: Findings: 1.4 0 71 45 70 100 100 73 0 78 0 0 29 20 26 75 0 10 0 24 3.4 90% 20 855 362 96.10% No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 24. Critical chemical determinands must be included in the monitoring programme.10% NI NI 567 85.56% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. The Blue Drop inspectors were left impressed with the municipal officials’ dedication in spite of various challenges.00% (11 months) No data 2.3 0 29 20 34 75 50 10 0 24 3. The registration of process controllers should be prioritised.71% No data 22. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Andriesvale Askam Loubos Mier Boorgate 29 20 34 75 50 10 0 24 3.00% (10 months) No data 29. Mier provided no information on publication of DWQ performance.50% 18 44% 40 000 100.72% (↑) 26. The risk assessment must be shown covering all aspects of concern.00% (2 months) NORTHERN CAPE Page 39 NORTHERN CAPE Page 40 . Sedibeng Water a. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 52. 7 153 people are at risk of contracting diarrhoeal diseases. only the Askam and Rietfontein system presented this assessment cycle with the required 12 months’ of data. While DWA commended the municipality following the 2010 assessment with faithful data submission. It is the responsibility of Mier to attain assistance from DWA to finalise classification according to Regulation 2834 of all their treatment systems (including boreholes with disinfection). DWA could not verify comprehensive maintenance at all the treatment systems.6 25 70 29 69 0 20 80 70 0 0 25 60 35 70 0 65 80 70 0 0. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Action plans must furthermore state how the municipality intents on implementing risk-based chemical water quality monitoring. Municipal management should note that failure to provide people with safe water could manifest in serious health effects.21% (↑) 25.50% 0.00% (10 months) 100. Since past communication has already instructed Mier to optimise disinfection.33% (1 month) 51. Unmapped process control staff on BDS should be linked to the respective treatment systems.75% NI NI 300 100.68% No data 58.00% (1 month) 2. Measured against the available data. information should be made available to confirm adequate maintenance. Water Services Authority: Water Services Providers: Nama Khoi Local Municipality Nama Khoi LM.3 25 70 35 80 20 85 80 70 0 0.87% (↑) 25. only then can DWA evaluate staff compliance against R2834. Site selection as indicated by the number of samples per population.4 (yield) NI 672 100.43% (6 months) 93. The lack of site-specific O&M manuals further concerns the Department.3 25 70 39 75 100 10 80 70 0 0 3.96% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% 90. DWA is concerned that affected users are not advised to boil their drinking water.75% NI (yield) NI 2 104 100. also reflected poor monitoring coverage of the various supply systems.Regulatory Impression Credit was given for the municipal efforts. DWA requires proof within 30 days that the microbiological non-compliances are being addressed.25% NI NI 250 71. Process control requires urgent attention. Water Safety Planning Process & Incident Response Management Process Control. while the WSA also provide DWA with information to access asset management.55% (↑) 11. drinking water in all the supply systems poses an unacceptable risk of infection to consumers.b 25 30 35 75 100 70 80 70 0 0. ensuing that future operational and compliance monitoring includes all risks and control measures. supported by a DWA Regional office funded service provider to develop a water safety plan for the area of supply under jurisdiction of the municipality. confirming management commitment at the same time through the allocation of budget.00% (11 months) No data 41.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Findings: 1. Municipal management should therefore immediately improve DWQ management practices to prevent any negative effect on human health. and while the municipality still develops an Incident Management Protocol. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 63.37% (↑) 27.00% (1 month) 44.47% (↑) 25. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Buffelsrivier Goodhouse Kommagas 25 70 37 69 50 45 80 70 0 0. Mier is urged to take ownership of the plan. Submission of drinking water quality (DWQ) data indicates poor monitoring against the registered operational and compliance monitoring programmes on the Blue Drop System (BDS). Namakwa Water b 57.00% NI NI 299 73. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Rooiwal Vioolsdrift Namakwa Water Board a. DWA requires proof of adequate supervision.00% (9 months) 0. also linking a timeframe to implementing each control measure. The importance of maintenance to ensure treatment efficacy should not be underestimated. the overall chemical quality of water within Swartkop was evaluated to pose a risk of infection. Efforts such as the development of a water safety plan before the assessment are noted and serve as promise of the municipality’s commitment to improve.13% NI (yield) NI 200 100. chemical monitoring revealed unacceptable levels of fluoride. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Swartkop Boreholes 43 75 70 57 100 50 85 0 0 0. Chemical failures in Kommagas render drinking water in the latter system unacceptable. date of analyses. roles and responsibilities needs to be clarified. control measures stated. The appointment of any future service providers should not deter continued implementation of the findings. DWA received no evidence that findings of the risk assessment influenced the monitoring programmes. Nama Khoi should assure competence and availability of teams to maintain the function. monitoring should improve since Nama Khoi showed poor compliance to maintain monitoring for 12 months in all the supply systems. While the municipality improves monitoring to confirm sampling coverage of the Namakwa Water Board system. as well as reference to Free State and Eastern Cape identified risks in the first draft. the WSA should confirm desktop identification of risks with site verifications to ensure that all risks have been identified. Information is still outstanding to ensure BDS credibility of all DWQ data. at the same time ensuring that their compliance monitoring include all determinands with the potential to negatively affect the health of consumers. Bergsig and Matjieskloof. Roles and responsibilities should be clearly denoted. classification of treatment systems as per Regulation 2834 also needs to be finalised. 2.00% 66. poor to no chemical compliance monitoring unfortunately occurred in some of the other systems. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 52.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Information needs to be submitted to the DWA within 60 days to confirm address of the water quality non-compliances.Regulatory Impression It is evident that the municipality consolidated its drinking water quality (DWQ) management approach across its entire area of jurisdiction. corrective measures should be put in place at areas of water quality failures.25% (↑) 38. water in Goodhouse and Vioolsdrift pose a risk to public health. The plan however still requires considerable attention. Rooiwal and Vioolsdrift. Municipal management should be aware that failing to comply increases the risks that consumers are exposed to. laboratory performing the analyses and method used to obtain the result. Nama Khoi is therefore requested to confirm that the latter system also include Henkries. NORTHERN CAPE Page 41 NORTHERN CAPE Page 42 . to a current level of 52. the WSA should increase fluoride monitoring. Treatment options should also be investigated. control measures should thereafter be stated to address each risk. Water Services Authority: Water Services Providers: Namakwa District Management Area Namakwa District Management Area 52. Operational monitoring still needs to be registered on BDS. One process controller can’t be responsible for continued optimum operation at Buffelsriver. Fluoride failures in the Namakwa Water Board system. Following completion of a full SANS 241 analyses. While actual DWQ showed improvement from last year. municipal asset register and groundwater yield versus abstraction volumes). The improved 2011 Blue Drop performance confirms that this is a step in the right direction. Fonteintjie. while only budget will serve as proof that municipal management commits to implementation. The improvement from a 5% baseline (2009) to 38.25% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. from a microbiological perspective. This implies amongst others. calculated from data submitted by the municipality and service provider. DWA noted the “copy – pasting” of risks between systems. As part of further work. Goodhouse. In general. DWA acknowledged the water safety plan in development for Namakwa. focussing in future on asset management (technical inspections and evidence of implementation of findings. Due to both samples analysed showing levels of fluoride that exceeds the South African national standard (SANS 241). DWA however notes that the consolidated Namakwa Water Board supply system on BDS (Blue Drop System) does not state all the systems presented in 2010 for evaluation. only ownership of the process will ensure site applicability. DWA is encouraged to note that chemical analyses for a number of determinands were performed in 3 systems.67% (2 months) Regulatory Impression The regulator is most optimistic regarding the continued improvement of the drinking water quality (DWQ) management performance of the municipality. DWA encourages Namakwa to uphold the steady improvement. Findings: 1. Although the water supply was again confirmed safe for use from a microbiological perspective. also render water unsuitable for consumption in this system representative of a large municipal area. all risks should be confirmed identified per supply system.25% is evident of continuous enhancement and engraining of best practice systems. Other systems showed no process control staff. BDS data credibility implies that the municipality supplied DWA with all the information needed to confirm the accuracy of results. While DWA is mindful that the WSA still awaits the results of a recent full SANS 241 analyses. management should therefore avail funds for the service provider to maintain the good practices put in place by the District Municipality. Process control should improve to ensure availability of staff at all the treatment systems.13% in 2010. 88% 5 NI 5 098 89. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 01.33% 9.48% (↑) 22.50% (11 months) 100.44% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 1. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Mogogong Pampierstad a 12 0 0 0 0 0 0 0 0 0 91 100 85 100 100 100 100 26 2.00% (2 months) 24.6 NI 29 695 100.00% 100.33% NI NI 40 No data No data 89.47% (7 months) 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Ganspan Hartswater Jan Kempdorp 12 0 0 0 0 0 0 0 0 0 12 44 78 58 0 20 0 0 0 0 12 44 66 58 50 20 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.83% (↓) 50.00% (2 months) Water Safety Planning Process & Incident Response Management Process Control.33% NI NI 16 476 No data No data 22.0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.The WSA is furthermore advised to provide outstanding information on the Blue Drop System to allow for full data-set traceability. Water Services Authority: Water Services Providers: Phokwane Local Municipality Phokwane LM.88% 7 NI 22 497 87.84% (↓) 22. Sedibeng Water a 49.21% (↓) 50.00% NORTHERN CAPE Page 43 NORTHERN CAPE Page 44 .84% (↓) 22. 00% (6 months) 16.00% (9 months) 100.6048 (yield) 99% 3 500 >500 62.3 35 8 41 1 50 10 0 5 0 0 35 20 65 0 0 75 0 5 0 0. managed by Sedibeng Water.5 80% 4 500 444 87. NORTHERN CAPE Page 45 NORTHERN CAPE Page 46 .50% (9 months) 100.00% 2. The quality of tap water in these two towns is certainly not up to standard. However the current risk assessment is found to be too generic in nature to have the desired effect. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Petrusville Philipstown Vanderkloof 35 30 71 0 0 0 0 5 0 0. Encouraging would be the fact that an effort was made to adopt the water safety planning process since this will assist in improving the understanding all risks to water treatment and distribution. scored exceptionally well due to effective operations and management noticed during the assessment.05% (↓) 25.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 16.50% (11 months) 100. Below standard asset management caused this system to miss out on Blue Drop certification.00% 2.34% (↓) 36. The Municipality should urgently plan to improve its approach to drinking water quality management since a delay would contribute to the current compromising of public health in Ganspan.00% (6 months) 36.5 80% 1 500 >500 100. Water Services Authority: Water Services Providers: Renosterberg Local Municipality Renosterberg Local Municipality 25. The urgent implementation of monitoring programmes in Ganspan and Mogogong should be prioritised together with process optimisation at Jan Kempdorp and Hartswater (in order to improve microbiological compliance). Jan Kempdorp.88% (↑) 25. Hartswater and Mogogong.00% 0. The compliance levels Petrusville but especially Phillipstown indicates that treatment improvement in these towns should be prioritised. The Pampierstad system.Regulatory Impression An overall poor Blue Drop performance is recorded since 4 out of the 5 systems scored less than 30%.36% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. The municipality failed to submit information on the Blue Drop system (BDS) as required and this prevented an improved showing. The assessment process was handicapped due to a general lack of information. This is nevertheless a step in the right direction.00% (6 months) Regulatory Impression Sadly Renosterberg Local Municipality made no progress since the 2010 Blue Drop assessment leaving drinking water quality management in its all of its three systems compromised. 03% (↑) 25. Asset management requires attention. thereafter adequate. The municipality will only receive full recognition for the plan once they take ownership of the document (process). Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 45.63% NI NI 9 100 92. nor can one result represent the concentrations over a year. DWA requires information within 30 days to confirm address of the microbiological water quality non-compliances.3 19 13 32 50 20 10 20 46 3.73% No data 40.63% NI (yield) NI 680 100. method of analyses. The municipality provided almost no information to confirm competency of the maintenance personnel or proof of work. The chemical quality of drinking water in all the supply systems remains unknown. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. ensuing that future operational and compliance monitoring includes all risks and control measures. water provided to residents of Kuboes and Port Nolloth / Alexander Baai poses an unacceptable risk of infection.Water Services Authority: Water Services Providers: Richtersveld Local Municipality Richtersveld Local Municipality 36.00% 100.3 2. The risk assessment must be shown thorough. The municipality provided no other information to confirm analyses of a full SANS 241 in all the supply systems.00% (1 month) Water Safety Planning Process & Incident Response Management Process Control.00% No data NORTHERN CAPE Page 47 NORTHERN CAPE Page 48 . With efforts to improve monitoring.44% Regulatory Impression Although DWA acknowledge that work has commenced to improve drinking water quality (DWQ) management performance within the municipality. confirming management commitment at the same time through the allocation of budget. Even though compliant. Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Port Nolloth / Alexander Baai Sanddrift 19 25 36 47 100 10 20 46 0 0 19 25 36 46 100 60 20 46 0 0.87% NI (yield) NI 1 094 75. Compliance with Regulation 2834 can only be achieved by Richtersveld first ensuring registration / classification of all the treatment systems (including boreholes with disinfection). financial records confirming DWQ related expenditure or availability and use of water.00% (10 months) No data 44.00% No data 26. Findings: 1. 3. Richtersveld has to address data credibility on the Blue Drop System (BDS). Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 25.87% NI (yield) NI 800 100. While the microbiological water quality monitoring programmes maintained in each of the systems confirm safe water supplies in the Eksteenfontein. Richtersveld is consequently urged to take ownership of the water safety plan developed for them through funds of the DWA Regional office.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.28% (↑) 25. Richtersveld should acknowledge their responsibly towards staff by ensuring opportunities for development. The lack of site-specific O&M manuals further concerns the Department.4 0.93% (↑) 23. etcetera. date of analyses.4 0 19 13 36 44 100 57 20 46 3. Process control requires urgent attention. the result cannot be deemed representative of the chemical quality of water in all the supply systems.63% NI NI 1 141 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Eksteenfontein Kuboes Lekkersing 19 13 36 46 100 60 20 46 3. All data should be confirmed linked to a laboratory responsible for the analyses. ample room still exists for improvement. DWA received only one data-set on the nitrate / nitrite levels within the Lekkersing system.88% (↑) 26. competent staff should be shown available at each site to maintain operation. Lekkersing and Sanddrift systems. DWA received little information on the condition and functioning of assets. Municipal management should ensure that people receive safe drinking water.4 0.09% (↑) 26. 67% (7 months) 92.63% NI (yield) NI 1 057 100% (8 months) 100. furthermore concerns the Department because it devalues the actual excellent DWQ compliance reported in the Riemvasmaak Vredesvallei system.3 0 0 70 78 0 19 0 0 0 0. The decline in Blue Drop performance should become an issue for both municipal management and decision makers since this is a public health issue.3 0 0 70 80 0 75 0 0 0 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Riemvasmaak Sending 49 20 64 66 0 20 40 16 0 0 Riemvasmaak Vredesvallei 49 20 66 66 0 85 40 24 0 0.86% (↓) 63.49% (↓) 36.00% (1 month) 16. This is deemed as a huge risk to the continued supply of safe drinking water.63% 5 NI 3 6763 100% (7 months) 100. The Blue Drop inspectors were astonished by the vast lack of information on most aspects of the drinking water quality business.86% (1 month) 52.58% (↓) 44.00% (1 month) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Siyancuma Local Municipality’s overall Blue Drop performance was measured to be unsatisfactory in spite of the fact that the limited monitoring indicated that the tap water quality complied rather well with the standards set. drinking water quality (DWQ) management services by Siyanda should improve.09% (↑) 40. 2. The current form of operations does not create confidence that all risks posed to the supply of safe drinking water are being managed and contained at a continuous basis.3 Swartkop Dam 0 0 70 89 0 10 0 0 0 0 0 0 70 80 0 75 0 23 0 0. Fluoride failures in both the Riemvasmaak Sending and Swartkop Dam systems infer that water also poses a risk of irreversible health effects after long-term exposure.38% 0.15% (↑) 37. which will result in a sustainable turn around.37% (↓) 41. The situation demands the attention of the municipal administration and governance.24% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.38 NI 460 100. Drinking water in the Riemvasmaak Sending supply system was evaluated of unacceptable microbiological quality. NORTHERN CAPE Page 49 NORTHERN CAPE Page 50 .00% (1 month) 33.49% Water Services Authority: Water Services Providers: Siyanda District Municipality Siyanda District Municipality 44.00% (1 month) 42.00% (8 months) 86.44% (↓) 44. Findings: 1.12% (8 months) 100.13% NI (yield) NI 5 739 94.67% (1 month) Regulatory Impression In spite of a very good effort by the municipal representatives (EHP and Siyanje Manje representative). Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 31. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 14. along with the lack of information to confirm credibility of results.3 49 20 66 67 0 55 40 16 0 0. Process control and the lack of information on asset management are other areas of concern demanding the immediate attention of the municipality. Special attention is required to improve the monitoring programme to ensure that the water quality is continuously compared to the standard limits. The municipality is encouraged to prioritise the supply of safe drinking water by focusing on improving the Blue Drop performance.75% NI NI 150 100.00% 0.13% NI (yield) NI 1 632 100% (7 months) No data 36.00% (8 months) 100. (Legislated Requirement) Regulatory Impression From a regulatory point of view. the Regulator trusts that the poor performance against the Blue Drop evaluation will motivate the municipality to rectify the non-compliances without further hesitation or excuse.Water Services Authority: Water Services Providers: Siyancuma Local Municipality Siyancuma Local Municipality 29. consumers are at risk of contracting diarrhoeal diseases.2 NI 1 360 66.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Monitoring not maintained for 12 months in any of the water supply systems. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Campbell Douglas Griekwastad Schmidsdrift Performance Area Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 84.83% NI NI (yield) NI 96.83% (7 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% (5 months) 56. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Prieska Marydale Niekerkshoop Performance Area Water Safety Planning Process & Incident Response Management Process Control. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Riverton Ritchie 13 23 71 78 50 13 90 48 0 0. Findings: 1. Achieving Blue Drop status for the Northern Cape capital is imminent should they continue on this path of improvement. A site specific manual is required.58% 4. The municipality however stated that this was due for refurbishment soon. This drop in score is mostly due to the low microbiological compliance.42 NI 13 626 93.12% 100.2 92 86 89 100 100 60 100 73 5. During the on-site technical assessment it was found that the filter media at the Riverton works was in need of refurbishment. The Ritchie system has much more enhancement required but still achieved a credible score for this reporting cycle. Nevertheless an impressive score of 81.73% 99.74% (↑) 64.41% was obtained for the plant assessment. The municipal representative impressed the inspector’s panel with his knowledge of drinking water quality management but the risk of lack of additional support which is evidently lacking was disconcerting.83% NI NI (yield) NI 95. implying that the municipality did not succeed in ensuring a continued supply of safe water supply over the assessment cycle.00% (11 months) 50. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 37.00% Regulatory Impression The decline in Blue Drop performance of the Prieska water supply system resulted in a significant drop in overall scoring for the Siyathemba Local Municipality.56% (↑) 52. the condition of reservoirs and network to improve microbiological compliance. The lack of an operators and maintenance manual magnifies the risk of having only one individual being fully conversant with operations at present.0 0 18 60 74 100 100 44 100 40 10. The implementation of a water safety plan process here will ensure the desired improvement.1 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Signs of uneven blowing. 2.15% 95. Urgent process audits are required to ensure that treatment optimization recommendations are made for the systems that fail to adequately treat the drinking water. Attention should be given to the continued disinfection of water supplies.90% 65.23% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. NORTHERN CAPE Page 51 NORTHERN CAPE Page 52 . Findings: 1.2 19 13 63 94 100 53 90 40 0 0.67% 100.78% 100.83% 15 33% 12 250 >500 91.85% (↓) 52.Water Services Authority: Water Services Providers: Siyathemba Local Municipality Siyathemba Local Municipality 40. Regulatory Impression The Department remains impressed by the continued improvement which stems from the all-round commitment of the Sol Plaatje Local Municipality officials.58% 162 39% 250 000 156 97.2 19 13 61 95 100 73 90 40 0 0. mud-balling and cracks served as indicator of filtration inefficiencies.94% Water Services Authority: Water Services Providers: Sol Plaatjie Local Municipality Sol Plaatjie Local Municipality 84.28% (↑) 54.52% (↓) 52. There however remains confidence in Siyathemba’s ability since elements of the Blue Drop requirements implemented serve as reason to believe that adequate commitment levels persist. This is yet to be augmented at management level since the key criterion in this domain (Asset Management) scored 0%. The attempt to get a water safety plan in place is noted but this process must still be improved significantly.6 0. The Risk Assessment (site specific) is an all important foundation of the water safety planning process.4 100% 30 000 121 100.58% NI NI 120 No data No data Regulatory Impression The Department has no doubt that adequate commitment exists with those responsible for drinking water quality treatment and supply.28% NI NI 10 500 97.79% (↓) 72.65% (↓) 70. WSP: 100% 100.44% (↓) 52. Findings: 1. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Postmansburg a Groenwater Jenn Heaven 34 23 85 31 100 100 40 0 0 0 18 20 90 28 100 20 35 0 0 0 53 55 87 71 100 70 90 38 7.1 48 15 59 56 0 85 25 30 0 0.08% (↓) 56. this is testimony of good process control in spite of various shortcomings.27% (→) NA NI NI 500 100.40% NI NI 256 75. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 54.Water Services Authority: Water Services Providers: Thembelihle Local Municipality Thembelihle Local Municipality 45.2 48 15 89 63 0 20 25 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% ( 7 months) 100.81% (↑) 70. Strydenburg water supply is not up to standard and requires treatment improvement. It is noted with great concern that inadequate planning and asset management is posing the greatest risk to the continued supply of safe drinking water. since there is ample evidence of dedicated performance amongst those at operational level.13% NI (yield) NI 2 500 88.08% NI NI 200 No data No data 52. Water Safety Planning Process & Incident Response Management Process Control.47% Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.67% (10 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Hopetown Strydenburg Boreholes Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% 29. WSP: 100% 49.00% (8 months).00% (7 months) 100. Sedibeng Water a 59.81% (↓) 70.3 48 15 89 56 0 85 25 30 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. NORTHERN CAPE Page 53 NORTHERN CAPE Page 54 .00% (8 months).87% Water Services Authority: Water Services Providers: Tsantsabane Local Municipality Tsantsabane LM.78% 100.89% (10 months) 96. The drinking water quality of Hopetown complies well with the national standard. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 73.00% (7 months) 2. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Postdene Skeyfontein 48 15 89 55 0 70 25 30 0 0. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 48.40% 36.00% (7 months) 29. 00% (9 months) 93.33% (2 months) 54. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 81. This need to be agreed upon as per contract/SLA (service level agreement). Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Richmond Victoria West 66 55 93 50 100 100 90 70 0 0 63 55 87 28 50 70 90 70 0 0. Maremane and Groenwaterstasie were unfortunately not assessed.27 NI 4 800 100.76% (↑) 65.00% (1 month) NORTHERN CAPE Page 55 NORTHERN CAPE Page 56 . However the contribution of Sedibeng Water as bulk provider ensured that the Postmasburg system performs very well. The implementation of a full SANS monitoring is regarded as commendable practice though.69% (↑) 67.0 0 80 58 89 50 50 100 90 55 3. A strategic approach towards turn-around is paramount and therefore the intensifying of the water safety planning process must be prioritised.37 NI 112 75.3 2. Water Services Authority: Water Services Providers: Ubuntu Local Municipality Ubuntu Local Municipality 67.15% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.13% 0.00% (7 months) No data 81.35% (2 months) 68. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 61.7 NI 10 000 100.2.63% 0. Inadequate sampling need to be addressed to ensure that the quality compliance is verified on at least a monthly basis. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Hutchinson Loxton Merriman 84 58 89 50 75 20 90 50 6. The Department wishes to encourage the municipality to duplicate its contribution at this system to other systems where improvement is required. The systems for Skeifontein No.Regulatory Impression The performance of Tsantsabane Local Municipality plummeted since the previous reporting cycle and is cause for great concern.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.63% 1.00% (6 months) No data Water Safety Planning Process & Incident Response Management Process Control.7 0 66 28 80 50 50 60 90 15 0 0.44% (↑) 65. The municipality and water board must ensure that their monitoring programmes are integrated in order to ensure that all risk areas are monitored. Skeifontein No.89% (↓) 67. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 95.3.00% (9 months) 100.94% (↓) 67.63% NI NI 56 100. The municipal representatives were not adequately prepared for the Blue Drop Assessment and this contributed to the less impressive showing. Findings: 1. This need to be augmented with daily operational monitoring.13% NI NI 1 000 100. 13% 0. This inadequate management of drinking water quality is then also cause for the poor microbiological compliance recorded.63% (↓) 24.8 03 0 0 36 50 0 5 0 0 0 0. 2.13% (↓) 23.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Water Services Authority: Water Services Providers: Umsobomvu Local Municipality Umsobomvu Local Municipality 35.18% Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. This is a requirement by law. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months) 35.Regulatory Impression Ubuntu Local Municipality showed commitment in improving performance in Loxton to the extent where the Department is encouraged that this water services authority is progressing once again to repeat the excellence shown in 2008 when Blue drop certification was obtained for the mentioned system.88% 3. However the Inspection Panel identified the drafting of the water safety plan as a commendable effort which still requires some revision particularly with the implementation of adequate control measures for the high risks identified.54 112% 15 000 236 90.81% (↑) 22.09 8% 1 200 75 56.00% (11 months) No data 08.91% (11 months) No data 03. The 2011 Blue Drop Performance is far from desired and requires significant improvement. This requires a concerted effort to improve this situation from being repeated. Special attention is to be given to process control and asset management since these would be the tow areas where most points were dropped during this assessment cycle. No chemical monitoring was performed. The municipality must monitor the quality of water supply continuously and inform the affected communities should the safeness of the drinking water be compromised.13% NI NI 8 000 66. The municipality did well in understanding the Blue drop requirements and is encouraged to advance further in implementing the requirements. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Colesberg Norvalspont Noupoort 39 60 48 50 85 3 50 0 6. Page 58 NORTHERN CAPE Page 57 NORTHERN CAPE . It should be ensured that disinfection is applied continuously and that adequate residual is maintained to prevent secondary contamination. Findings: The following shortcomings require prioritised attention: 1.5 0 10 36 50 0 5 0 0 0 0. The compliance records for both Norvalspont and Noupoort suggest that the bacteriological quality of the water was not up to standard for long periods in time.67% (11 months) No data Regulatory Impression The Department is concerned about the ability and commitment of Umsobomvu Local Municipality regarding drinking water quality management. Current compliance figures suggest that the municipality is oblivious of this requirement. NORTHERN CAPE Page 59 . The relatively high night-flow recorded at Norvalspont should be addressed. A water balance is required together with a concerted effort to minimise water losses.3. 5 54.CHAPTER 9 – NORTHWESTPROVINCE Provincial Blue Drop Score 62.25 M ℓ /day 2 24. 0 17. 9 93. 5 Undet erm i ed n 24 NI NI NI Tot a l 5 1. 1 LARGE SI ZE <10. 9 71. 5 2.25 % Introduction W a serv i es de li ery i perf or e by e l ven (11) W a Serv i es Aut hor i i s i Nort h W e v i 43 ter c v s m d e ter c te n st a dr i k i g wat er supp l system s n n y . 9 i ava il b l for dr i k i g wat er supp l i Nort h West Pr ov i ce. o d s a e m . 4 87.87% Municipal Blue Drop Score A t ota l es i n capac i y of 170. 5. 8 43 170.10 M ℓ /day 1 2. 8 6. 7 NORTH WEST Page 1 NORTH WEST Page 2 . 2 121. Provincial Best Performer Tlokwe Local Municipality is the best performing municipality in North West Province: 96. s n i d i at es operat i g capac i i s bet ween 55 and 87 %. 6 70. d i tr i ut ed d g t s a e n n y n n s b over 43 supp l syste s Oper at i na l at a i not ava il b l f or a lls yst e s however the ex i t i g data y m . 0 73. / M ICRO SI ZE <0. 5 M ED U IM SI ZE 2. 5 M A CRO SI ZE >25 M ℓ /day 2 133. 8 0. Th i resu l i an average out put vo l n c n te s t n u e(f i a l m n wat er) of 122 M l day.2 M ℓ /day 9 9. 5 M ℓ /day No of W a ter Supp l Syste s y m Syste Des i n m g Vo l m ( u e ℓ M /day) Aver age Oper at i g n Capac i y ( % t ) Out put vo l m u e M /day) ( ℓ N/A = Not Applicable NI = No Information S A M LL SI ZE 0. 4 69. 25% Performance trend → ↑ → → ↑ N/ A Incentive-based indicators 11) 8 ( of 13) 11 ( of ( 61. 03% ) 17 ( 62. as can be observed i the n Score – Years 2009 to 2011 dec lne n Pr ov i c i l l eD r op i i n aB u scor e fro 66 to 62. m rove n Ana l s i of the resu l s i d i at e that t he nu br of syst e sach i v i g >50%h as a l o not m p y s t n c m e m e n s i roved m a rked l . wh i h i n contrast w i h m o pr ov i ces that show pert i ent areasof m p m e t. 95% ) 1 39. A t ot a l 100% municipalitieswer e assessed dur i g t he 2010/11 B l e Dr op s of Cert i i at i n. 58% ) 32 (74. y pr ov i ce d i appo i t ed by not n s n m a t a i i g a pos i i e ( i poved) i nn n tv m r Trend Analysis: Provincial Blue Drop trend. 25% wh i h p l ce Nort h W e a o st g f c s c s n aB u . c a st m ngst the o wer perf or e nat i na ll . The y c s i t st n s n i rove n m o s i n i i ant stat i t i i the Pr ov i c i l l e Dr op Scor e of 92. the ni p t e d a e n y m rs.based n v regu l t ory a appr oach as a pos i i e sti u s tv m l u to fac ili at e t mpr oved i perf or a m nce andp u b li c account ab ili y. 92% ) 21 (75% ) 2 66. 97% 28 7 (25.Provincial Blue Drop Analysis Ana l s i of the B l e Dr op assess e ts and s i e i s pect i n resu l s i d i at e that p erf or a ce vary fro y s u m n t n o t n c m n m n u exce le nt to unsat i f act ory. → = no change The 100% assess e t coverage serves to aff i ao n t he cont i ued co m i et by Nort h W e m n m r ti n m t m n st m u c i a li i s t o pr ov i e re li b l and un i t errupt ed wat er supp l to cons u e Unf ort unate l . 01% ↑ = improvement. The Depart e t trust the l wer m n o scor i g m u c i a li i s w ill use the n ni p t e i cent i e. 54% ) (100% ) Number of municipalities assessed Number of water systems assessed Number of Blue Drop scores ≥50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 27 10 ( 37. wh il t establi h i g t s s n essent i l yst e s and pr ocesses as m asure gradua l to susta i and m e n i p m e t. 3% m . l m rs o y NORTH WEST Page 3 NORTH WEST Page 4 . ↓ = digress. 42% ) 4 62. fc o BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 11 (of 11) (100% ) 43 11 (25. wh i h co p we llw i h the 75 % i 2010. o n n n Three Blue Drop Certificate i a war ded i Nort h W e s n st: 1 Blue Drop 1 Blue Drop 1 Blue Drop : : : M a osana Loca lM u c i a lity / M i vaa lW a Co tl ni p d ter m Rust enburg Loca lM u c i ali y / Rand W a ni p t ter T l k we Loca lM u c i a li y o ni p t pny a NORTH WEST Page 5 NORTH WEST Page 6 . w i h 4 syste sthat need attent i n. Mun i i a li i s who m e y ‘m a t a i ed’ the i wat er ons a eeve l year n and m n e cp t e rel i n n r m l s i out. The overa llb us i ess of dr i k i g wa ter supp l and qua li y m aage e t i sat i fact ory. co p m e u f c o m ared to 2 (2010) and 1 ( 2009) 67% syste sscor ed bet ween 50 and 100 % i 2011. Nort h West s tak i g a pos i i n n s r i n to m ngst a o the l wer perf orm i g pr ov i ces i the country. u t m n e Conclusion The B l e Dr op resu l s f or 2011 i d i at e t hat m u c i a l r i k i g wat er qua li ym a m e t n Nort h u t n c ni p d n n t nage n i W e vary fro exce le nt t o good.. wh i h co p we llw i h the 39% i 2010 m n c m ares t n 74% of a lls yst e sare st ill in cr i i a lc ond i i n. u rm n m m re n t every assess e t cyc l .. Bl e Dr op requ i e e ts beco e o str i gent w i h . wh il t m u c i a li i s that dr i e ‘cont i uous’ s k y e u s ni p t e v n i p m e t. Ther eby. m nce n n n y t n m n s s ho wever areas of concer na r e ra i ed wher e i p s m rovem e t i requ i ed. i li e l to ach i ve reduced B l e Dr op scor es. the fo ll w i g trends are observed: en m ar n u t t o n 43 syste sar e assessed i 2011 co p to on l 27 (2009) and 28 (2010) m n m are y 4 syste sach i ved B l e Dr op Cert i i at i n. ar e li e l to be a war ded w i h i p m rove n k y t m rovedB l e Dr op scores w i h each assess e t cyc l . as i di at ed i t he Pr ov i c i l st m t m o n c n n a Perf or a Log. m tc to c m ares t n Readers need t o be m i df u l hat B l e Dr op Cert i i at i n f o lo ws a regu l t i n strat egy that fac ili at es n t u fc o a o t gradual and sustainable improvement .W h co p i g 2011 B l e Dr op resu l s w i h 2009 and 2010. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Water Services Authority: Dr.28% 1.9 0.38% 1. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 82 80 100 53 100 100 100 12 2. NORTH WEST Page 7 NORTH WEST Page 8 .00% (→) NA 0. Naledi Edwin Frylink.61 (yield) 71% NI No data No data 82.61% 25. m o ni n It s concer n i g that no appr opr i t e oper at i na l nd m a t enance m a l are i p l ce.43 (yield) 60% 15 693 <50 No data No data 0.28% 0. na e : m ts M m a D s c ni p t s ter c d m l y Sed i eng W a and Bos h i l W a Accor d i g to the I nspect ors.00% (↓) 30.44% (↑) NA NI NI 24 044 100.98% The cont i ued f unct i n i gof these syste s i t he absence of reg i tered sk ill d personne l n o n m n s e wor k i g w i h appr opr i t er es ources i d i at es that w i h pr oper p l nn i g anda v a ili g of n t a n c t a n n appr opr i t e staff.28% 0.Water Services Providers: M u c i a lB l e Dr op Scor e 2011: ni p u 64. 3.2 32 40 11 53 0 10 100 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Mmagabue.00% 67. the i n a o a i n nua s n a W SAw illn ot have the m ens to oper at e the syste seff ect i e l .15% (↑) 30. u Dr op requ i e e ts ar e re l t i e l be i g m e resu l i g i an overa lm u c i a l c or e of 64.50% 99. wh i h desp i e the i ni p t c t r ent hus i s .00% 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Morokeng b Kagisano LM Tlakgameng b Kagisano LM Kgomotso a Majeakgoro a Regulatory Impression: The Rut h Sego o i o pat i i tr i t M u c i a li y prev i us l known as Boph i i a i tr i t M u c i a li y m ts M m D s c ni p t o y rm Ds c ni p t showed re a m rkab l i p m e t s i ce the 2009 assess e t i so e the supp l syste s The B l e e m rove n n m n n m of y m . Ruth Segomotsi Mompati District Municipality Sedibeng Water a.00% (→) NA 0.8 46% 24 405 <50 99.44% (5 months) No data 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 0.23% (↑) 49.04 (yield) 75% 63 840 <50 No data No data 77. Dr Rut h Sego o i o pt i i tr i t M u c i a li y i support ed by t wo W a Serv i e Pr ov i ers. a m v y 2.16% Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.06% 43.09 (yield) 50% 28 291 <50 No data No data Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. The WSA is requested to submit a Corrective Action Plan to the Department within 60 days of release of the Blue Drop Report.2 73% 28 291 <50 100.61% (↑) 49.43(yield) 60% 24 044 <50 No data No data 0.st illr equ i e cont i uous support to m a t ai m o e tu . 5% u .15% 94. n n None of the 12 syst e spr esent ed oper at i na lm o t or i g recor ds. am r n i n n m nm NB: The Regulator is not satisfied with the performance of drinking water quality management by Boshielo Water for the following systems: Ganyesa.00% (→) NA 0.6 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 0. The m n sa e cannot be sa i about Bos h i l W a andN a l d i oc a l m d eo ter e L M u c i a li y. the robust bas i techno l gy cou l st illb e opt i i ed to de li er saf e a c o d ms v dr i k i g wat er.87% (8 months) 43. Findings 1.75% 99.52(yield) 25% 63 840 <50 87. Morokeng.87% (10 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Sed i eng W aer responded very we l b ter eo ter.38% 1. Tlakgameng.28% 14 36% 45 826 109 96. 16% co p rm n a v y n t tn n ni p s m ared to t he 2010 B l e Dr op Score of 17. Botshelo Water b Performance Area Naledi Edwin Frylink a 0 0 0 0 0 0 0 0 0 0 Pudimore a Taung East Boreholes a 82 30 70 75 100 13 80 5 0 0.00% 98.9 0 35 30 59 100 100 100 100 5 2.17(yield) 24% 50 840 <50 86. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 76. n b t to the assess e t f i d i gs and addressed m o of theg aps i ent i i d dur i g the v i tua l m n n n st d fe n r assess e t.9 0 82 60 93 88 100 85 100 12 1.2 Taung West Boreholes a 82 30 70 75 100 13 80 5 0 0 82 80 100 75 100 80 100 15 1.48% (↑) 30.81% 99.2 NI NI 75.48% (↑) 30.48% (→) NA 1.00% (→) NA 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Bogosing a Bophirima a Ganyesa b Kagisano LM Mmagabue Kagisano LM b Water Safety Planning Process & Incident Response Management Process Control. 5.44% NI NI NI 100.W m e asure i t he p l nt capac i i s i suff i i nt. m li n m n Findings 1. ni n m s nage n NORTH WEST Page 9 NORTH WEST Page 10 . The m u c i ali y i co m e n ni p t s m nded f or tak i g the f i st step to pr esent a ls yst e s n r m f or assess e t (even though li t l i f or a on was ava il b l on t he l tt er). A l hough support was pr ov i ed by the Depart e t.53% (↑) 29. m n d n cp t t n e D W Q a m e t serv i es i t he Der by Bor eho l syste s i ce D m nage n c n e m n W Q conf i sa r i k of nf ect i n fro m r s i o m m i rob i l g i a lc ont a i ants. t he i i i t i n of the wat er saf ety p l n and the i p m a v nta o a m roved D W Co pa nce i the Kost er and S wartruggens syste sis encour ag i g.68% (↑) 29.00% (10 months) No data 30. wat er saf ety p l ns & i c i ent response m a m e t. 67% c l ar l i d i at es that wat er serv i es ar e not be i g m a ) e y n c c n naged accord i g to the n expectat i ns of t he Dr i k i g W a Qua li y ( D Qregu l t i n pr ogra m e o n n ter t W ) a o m . the i i i t i n of t h e wat er saf ety p l np r ocess s m a v nta o a i encour ag i g. Q The W SA pr esent ed no f l w i f or a on on any of t he syste s D o n m ti m . i n m a m e t sk ill .44% NI NI NI 97. m n t e n m ti a e a The Depart e t w i hes to encourage t he M u c i a li yt o cont i uous l i p m n s ni p t n y m rove ts eff orts i i n or der to ens ur e t hat cert i i at i n i ach i ved dur i g the next assess e t per i d. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 07. The l ck of asset m a a nagem e t and p l nn i g of co le ct i n and treat e t nfrastructure s a n a n o m n i i m a r shortco i g f or a lls yste si Dr Rut h S.67% M u c i a lB l e Dr op Scor e 2011: ni p u Water Safety Planning Process & Incident Response Management Process Control. The 2011 overa lm u c i a l nm m n i ni p s m o m n ni p scor e (16.4. c oo c m n Fr o a regu l t ory perspect i e. D A e v M cp t m d s n u m n W not ed m i i u i cr ease n the m u c i a l cor e fro pr ev i us assess e ts. the B l e Dr op requ i e ets are arge l not be i g t d m n u rm n l y n m e T he Depart e t has no conf i ence i the mun i i a li y’ s ab ili y t o render saf e and susta i ab l t. Performance Area Derby Boreholes Koster Swartruggens 20 3 0 91 0 0 0 0 0 0 20 13 25 96 0 80 0 0 0 0 20 3 0 89 100 60 0 0 0 0.80% (→) NA NI NI 40 000 88. 2.a d equate nage n s a n d nage n m o t or i g pr ogra m e or ass et m a m e t.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. f a te s ce Acannot theref ore None of t he 2 p l nts present ed suff i i nt pr oof of pr ocess contro l m a tenance & a ce .56% No data Regulatory Impression: The Kget l ng R i er Loca l un i i a li y perf or e unsat i f act ory dur i g t he B l e Dr op assess e ts. j o m n m n m a M Fr o a regu l t ory perspect i e. M o pt iD . Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems 6. fc o s e n m n o Water Services Authority: Water Services Providers: Kgetleng River Local Municipality Kgetleng River Local Municipality 24.89% (9 months) No data 35. The l ck of a Dr i k i g Wat er I nc i ent M a m e t Pr ot oco l W a Qua lity I nc i ent a n n d nage n & ter d Reg i ter fr o the M u c i a li y i a s i n i i ant concern to the Depart e t. treat e t wor ks and ret i u l t i n. The R i k Assess e t m u nd i ate that the m n m n c a o s m n st i c treat e t fac ili y has the ab ili y t o adequat e l treat t he wat er fro raw wat er qua li y to m n t t y m t D W Qm p i g w i h SANS 2 41.72% M u c i a lB l e Dr op Scor e 2011: ni p u 4. n m n It s cr uc i l or the m u c i a li y to not e that even t hough the B l e Dr op cert i i at i n pr ocess s part of i af ni p t u fc o i i c ent i e. The s c n n t ) nage n Depart e t f urt her w i hes to see i p m e t i D m n s m rove n n W Q m pi nce.5 NB: The Regulator is not satisfied with the overall performance of drinking water quality management in Kgetleng River LM. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. assess e ts ar e co p sory. m li o ni n It i cruc i l hat the M u i i a li y pursues t he com p t i n of the R i k Assess e ts of s at ncp t l o e s m n catch e t. Outco e of the r i k ni p t s n t m l e m n o n n m s s assess e t shou l be used t o i p m n d m rove ho li t i dr i k i g wat er qua li y ( DW Q m a m e t. no dat a was up l aded on the B l e Dr op o u o u Syste at t i e the conf i a on assess e t. as we l as an att e p to adv i e m nq m t s the W SA to up l ad t he data on the B l e Dr op Syst em ( BDS). P l ase ref er to the f o lo w i g Sect i ns of the W a Serv i es y s t c e n o ter c Act ( Act 109 or 1997) f or c l r i y: a t Sect i n 19: I nst i ut i na larrange e ts o t o m n Sect i n 23: respons i ili y to revea l i f or a on o b t n m ti Sect i n 62: R i ht t o regu l te o g a Sect i n 82: Off ence to w i hho l i f or a on o t d n m ti NORTH WEST Page 11 NORTH WEST Page 12 .66% (↑) 04.88% 60 92% NI 97. to t s n n a The m u c i a li y s requ i ed to g i e ur gent attent i nt o the i p e tat i n of a dequat e ni p t i r v o m l e m n o m o t or i g and to ad j st pr ocess contr o l c c or di g to the f i d i gs of cont i uous ni n u a n n n n co pa nce and oper at i nalm o t or i g. t he m u c i a li y wou l not be i a t o ni p t d n pos i i n to dea lw i h such d i aster s i ce pr ocedur es are not i p l ce. I n the event that s m ni p t s g fc m n any of the p l nts faces a d i aster or e e a s m rgency s i uat i n. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Brits Schoemansville 38 35 28 65 20 45 0 51 0 0.33% (10 months) 100. W a Serv i e Aut hor i i s and W a Serv i e n v a o m n m ul ter c te ter c Pr ov i ers ar e co p e d under l w t o pr ov i e then ecessary i f or a on requ i ed to do a pr oper d m ell a d n m ti r ana l s i on the qua li y of the wat er serv i es.3. The WSA is requested to submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report. m n o a n Des p i e nu e t m rous co m u i ué bet ween t he W SAand the I nspect ors. 5. The l ck of cooper at i n by M a beng Loca l u c i a li y m m of m r ti m n a o di M ni p t towar ds the Nat i na l ogra m ei t ent to i f or the pub li on oca l u c i a l i k i g wat er serv i es o pr m n n m c l m ni p dr n n c cannot be ent ert a i ed by the Depart e t.33% (10 months) 100. co l n y t Water Services Authority: Water Services Providers: Madibeng Local Municipality Madibeng Local Municipality 36.13% 10 110% NI 97.24% (↑) 03. the o a M u c i a li y i encour aged to cont i ue w i h i p e tat i n of f i d i gs.00% (5 months) 33. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 37.based regu l t i n.5 38 45 43 65 20 45 0 10 0 0.00% (5 months) Regulatory Impression: The Depart e t acknow l dges the wor k that comm e m n e nced to deve l p water saf ety p l ns. M a co la nagem e t support s needed n i f or i p m l e e tat i n of t he wat er saf ety p l n as we llas f or secur i g f unds. Water Safety Planning Process & Incident Response Management Process Control. sk ill .25% (↓) 64.75% M u c i a lB l e Dr op Scor e 2011: ni p u Ar eas of i p m e t are not ed ( w er saf ety p l n. p l nn i g) t h i i substant i ted by the M u c i a l l e Dr op score of 04. n n NORTH WEST Page 13 NORTH WEST Page 14 .96% (6 months). d i i f ect i n shou l c o o c c m li a s o t s d sn o d i p m rove as a m a of urgency. Water Safety Planning Process & Incident Response Management Process Control. Water Services Authority: Water Services Providers: Maquassi Hills Local Municipality Sedibeng Watera 56. tter On a pos i i e not e.96% (6 months). D A n W Nort h W e st and M a es W a acknow l dged.06% 100% (6 months). th i w ill i p m nce n rm n s m rove the conf i ence of the d pub li i the ab ili y of the m u c i a li y to pr ov i e safe wat er.88% 360 46% NI 87.88% 360 46% NI 87. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 24. T h i represents a ser i us hea l h r i k to res i ents. WSP: 100% (2 months) Regulatory Impression: D Ai ser i us l concer ned about the qua li y of dr i k i g wat er w i h i M a W s o y t n n t n quassiH ill Loca l u c i a li y. 72% a n s s a ni p B u i .8 0 91 100 75 100 100 60 100 85 5. D A encouraged to not e that t he m u cp a li y cou l exp l i the u o m n W was ni i t d an curr ent s i uat i n and what t hey p l n to do. 0% n 2010 to 36. support fro M u c i a l a e t o m ni p M nagem e t.i i hoped that these pos i i e patter ns w illaf f ect ot her areas of operat i ns. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Maquasi distribution a Maquasi bulk a 0 75 30 50 0 0 0 30 6. ar e do i gt o m p t o a n i rove D W QD . m o t or i g progra m e m rove n at a s ni n m .5 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. gali ter e Findings 1.06% 100% (6 months). th i s tv nce k y m rove n n t a s i encourag i g to the Departm e t. WSP: 97. WSP: 97. scored ess than 90% for s M ni p t l m i rob i l g i a l o p nce.On conc l s i n of the assess e ts. t s tv o The M u c i a li y i adv i ed to pub li h t he i dri k i g wat er qua li y m aage e t ni p t s s s r n n t n m n perf or a aga i st the requ i e e ts of SANS 241. WSP: 100% (2 months) 87. s M ni p t The t wo wat er supp l syste soper at ed by M a y m quassiH ill Loca l u c i a li y.27% (↑) 64. c n t ni p t d 2. W A s o not ed that fund i g al n has been ava il d to turn around the s i uat i n. perf orm a f or the Bu l supp l s ho wed i p m e t aga i st a lc r i er i . when the m nce ni p t m ar n ni p B u n m u c i a li y pr esent ed no i f or a on f or assess ent.62% (↓) 50.43%. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 31. WSP: 99. WSP: No data 99. C o p i g the M u c i a l l e Dr op Score s i ce 2009.63% 320 39% 408 375 305 96. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 23.34% (↓) 36.00% (1month) NORTH WEST Page 15 NORTH WEST Page 16 .51% M u c i a lB l e Dr op Scor e 2011: ni p u M u c i a lB l e Dr op Scor e 2011: ni p u Systems Water Safety Planning Process & Incident Response Management Process Control.75% 0. Th i i except i nalp erf or a by t he L .67% (7 months) 100.45% (11 months) 100. m s o n m s o n The m u c i a li y i encouraged to m a t a i the B l eDr op cert i i at i n stat us i the f ut ure B l e Dr op ni p t s i n n u fc o n u assess e ts.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.77% (11 months) 100.85% 200 100% 21 500 >500 98.5% 24 292 85 100.6 0 33 59 34 50 50 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.6 108% 1 419 456 95.38% Water Services Authority: Water Services Providers: Moses Kotane Local Municipality Moses Kotane LM.00% (1 month).00% (8 months) No data 28.88% 100. WSP: No data 26. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Pella Matau 0 33 70 37 50 30 0 0 0 0.17%(→) NA 1. m n s m ressed w i h t he i p t m roved sub i s i n of DW Q m s o data (fro 1 m oth m n sub i s i n i 2010 to 12 mont hs sub i s i n i 2011).2 75% 7 713 116 91. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 96 100 100 100 100 80 100 100 2. m n Water Safety Planning Process & Incident Response Management Process Control.00% (1 month) Regulatory Impression: The Depart e t w i hes toc ongr at u l t e the shared tea eff ort d i p l yed by the m u c i a li y to li t the m n s a m s a ni p t f B l e Dr op scor e to B l e Dr op cert i i at i n stat us. Magalies Water a 31. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95.29% (↓) 47.fro ni p t n m ti m W n i rove n m 59.63% 1.26% (10 months).Water Services Authority: Water Services Providers: Matlosana Local Municipality Midvaal Water Companya 95.78% (↓) 56.66%.3 0 Water Safety Planning Process & Incident Response Management Process Control. u u fc o The regu l t or i m o opti i t i regar d i g the conti uous i p m e t of the D a s st m s c n n m rove n W Q a m et m nage n perf or a of the m u c i a li y. WSP: 100.38% (↑) 59.2 75% 13 776 65 96. upported by M i vaa l n s s o m nce M s d W a The Depart e t i v er y i p ter.4 87.88% 2.00% (1 month) 07.3 0 23 37 24 0 0 0 0 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. 38 i 2 0 11. D Anot ed cont i ued m p m e t . 63% (2010) t o 95. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Matlosana a Performance Area Vaalkop a Madikwe Molatedi 0 0 13 31 100 80 0 0 0 0 0 53 56 38 0 45 0 0 0 0. the m u c i a li y t o ni p t wou l not be i a pos i i n to dea lw i h such d i aster s i ce the pr ocedur es are not i p l ce. treat e t wor ks and ret i u l t i n. w i h t he support of M a es W a the W S and W S m i t gali ter. 2. The Depart e t not es that th i i the f i st B l e Dr op assess e t for M o l LM . i n m a m e t sk ill . 4. a n r c i o ni p t a n m e ng ndi the m o t or i g pr ogra m e. o t d n m ti NB: In light of the above.77%. Findings 1.a d equat e nage n s a n d nage n m o t or i g pr ogra m e or ass et m a m e t. None of t he 5 p l nts present ed suff i i nt pr oof of pr ocess contro l m a tenance & a ce . pub li at i n fort he resu l s ni n m n n t m li a c o t as we llas the asset m a m e t.08% (→) NA 60 NI 186 283 96. pa nce. the W SA / W SP m u t hen m o t or t her i ks i the co p ncem o t or i g st ni s n m li a ni n pr ogra m e m s. the Regulator is not satisfied with the overall performance of drinking water quality management in Moses Kotane. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Moretele a. Dr i k i g wat er qua li y co p nce. Water Services Authority: Water Services Providers: Moretele Local Municipality Magalies Watera. W a Serv i e Aut hor i i s and W a Serv i e n v a o m n m ul ter c te ter c Pr ov i ers ar e co p e d under l w t o pr ov i e then ecessary i f or a on requ i ed to do a pr oper d m ell a d n m ti r ana l s i on the qua li y of the wat er serv i es. 2.Regulatory Impression: The W SA showed no i pove e t s i ce 2009. WSP: 97. 3. li 4. nage n NORTH WEST Page 17 NORTH WEST Page 18 . t he m u c i a li y wou l not be i a t o ni p t d n pos i i n to dea lw i h such d i aster s i ce pr ocedur es are not i p l ce. to t s n n a The m u c i a li y s requ i ed to g i e ur gent attent i nt o the i p e tat i n of a dequat e ni p t i r v o m l e m n o m o t or i g and to ad j st pr ocess contr o l c c or di g to the f i d i gs of cont i uous ni n u a n n n n co pa nce and oper at i nalm o t or i g. WSP: 100. 5. m i n nce v e m c ni n The f o lo w i g areas requ i e dr ast i nt ervent i n by the M u c i a li y: p l nn i g. P l ase ref er to the f o lo w i g Sect i ns of the W a Serv i es y s t c e n o ter c Act ( Act 109 or 1997) f or c l r i y: a t Sect i n 19: I nst i ut i na larrange e ts o t o m n Sect i n 23: respons i ili y to revea l i f or a on o b t n m ti Sect i n 62: R i ht t o regu l te o g a Sect i n 82: Off ence to w i hho l i f or a on. Ther e re a s a need to comm e eff ect i e and re l vant che i a lm o t or i g. d n to t s n n a The Depart e t has no conf i ence n the ab ili y of M o Kot ane to render a saf e and susta i ab l m n d i t ses n e Dr i k i g W a Qua li y ( DW Qm a m e t serv i es f r o a llt he supp l syst e s s i ce D n n ter t ) nage n c m y m n W Qm p nce co li a i poor. co l n y t Regulatory Impression: The Depart e t co m eds the perf or a of Maga li s wat er dur i g th i B l e Dr op assess e t m n m n m nce e n s u m n per i d. Ho wever.00% Pr ocess contr o l nd operat i n needs t o rece i e urgent attent i n to ensure com p nce to a o v o li a the regu l t ed dr i k i g wat er qua li y standar ds.08% M u c i a lB l e Dr op Scor e 2011: ni p u Water Safety Planning Process & Incident Response Management Process Control. The Off i i l wer e j st l pr epared and p l ced t he requ i ed va l e to m o t or i g. m n v nage n The l ck of a Dr i k i g W a I nc i ent M a m e t Prot oco l W a Qua li y I nc i ent Reg i ter concer ns a n n ter d nage n & ter t d s the Depart e t.based regu l t i n. a n n t A llf i e syste sdo not m o i or f l w and ar e unab l to m e v m nt o e asure i t he syste capac i y i st ill f m t s suff i i nt f or the da il operat i na lf l w ce y o o .D As m n s s r u m n rete e W i ther ef ore encour aged by the perf or a of M o e L even though the standar d i st ill m nce retel M s far fro what s expect ed. n m rove n n t ar e n u fc o The Regu l t or i i p a s m ressedby the W SAwho sub i ted 12 m o ths dat a of M i r ob i l g i a lc o m t n c oo c m Findings 1. A P i encour aged to i p s m rove on the i perf or a r m nce. The R i k Assess e t m u nd i ate that the m n m n c a o s m n st i c treat e t fac ili y has the ab ili y t o adequat e l treat t he wat er fro raw wat er qua li y to m n t t y m t D W Qm p i g w i h SANS 2 41.8 0. m li o ni n It i cruc i l hat the M u i i a li y pursues t he com p t i n of the R i k Assess e ts of s at ncp t l o e s m n catch e t. ni n m s nage n The l ck of a Dr i k i g Wat er I nc i ent M a m e t Pr ot oco l W a Qua lity I nc i ent a n n d nage n & ter d Reg i ter fr o the M u c i a li y i a s i n i i ant concern to the Depart e t. I n the event that s m ni p t s g fc m n any of the p l nts faces a d i aster or e e a s m rgency s i uat i n. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 33. s It s cr uc i l or the m u c i a li y to not e that even t hough the B l e Dr op cert i i at i n pr ocess s part of i af ni p t u fc o i i c ent i e. The WSA is requested to submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report.8 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.b 13 90 34 58 100 5 0 18 6.81% No data. I n the event that the p l nts face a d i ast er or e e m n a s m rgency s i uat i n. assess e ts ar e co p sory. City of Tshwane b 33. wat er saf ety p l ns & i c i ent response m a m e t. a patt er n of d i r esses i however not ed aga i st a l m r m n n g s n requ i e e ts of dr i k i g wat er qua li y m a m et perf or a rm n n n t nage n m nce. 3. 6. T he l ck of a wat er saf ety p l n a a co pm i es the i st i ut i n’ s ab ili y t o eff ect i e l i p l m ro s n t o t v y m e e t a pr oact i e m a m e t appr oach. th i ensured the o cas u y a r u ni n s cont i uous i p m e t st illbe i g w i nessed tow ds ach i v i g the B l e Dr op Cert i i at i n. The Depart e t adv i es the W SA to pursue a f u llS ANS 241 ana l ses on the raw wat er m n s y source. Thi M u c i a li y w illb e m d t v n n t c s ni p t target ed for a m o f ocussed D re W Q or a m oi or i g ver i i at i n aud i dur i g 2011.85% (↓) 30.82% (11 months) 08. to t s n n a The m u c i a li y s requ i ed to g i e ur gent attent i nt o the i p e tat i n of a dequat e ni p t i r v o m l e m n o m o t or i g and to ad j st pr ocess contr o l c c or di g to the f i d i gs of cont i uous ni n u a n n n n co pa nce and oper at i nalm o t or i g.78% (3 months) 99. m n The M u c i a li y i i structed to i f or the co m u i i s regar d i g the wat er qua li y they are serv i g ni p t s n n m m nte n t n the and pr ov i e a l er nat i e good dr i k i g wat er q ua li y to the pub li . I n the event that s m ni p t s g fc m n any of the p l nts faces a d i aster or e e a s m rgency s i uat i n. f a te s ce Acannot theref ore None of t he 3 p l nts present ed suff i i nt pr oof of pr ocess contro l m a tenance & a ce . ni n m s nage n NORTH WEST Page 19 NORTH WEST Page 20 . The W SA pr esent ed no f l w i f or a on on any of t he syste s D o n m ti m . Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.a d equat e nage n s a n d nage n m o t or i g pr ogra m e or ass et m a m e t.89% (↓) 31. Ramotsere Moiloa LM b. Mafikeng LM c 0. Systems M u c i a lB l e Dr op Scor e 2011: ni p u The l ck of a Dr i k i g Wat er I nc i ent M a m e t Pr ot oco l W a Qua lity I nc i ent a n n d nage n & ter d Reg i ter fr o the M u c i a li y i a s i n i i ant concern to the Depart e t. The R i k Assess e t m u nd i ate that the m n m n c a o s m n st i c treat e t fac ili y has the ab ili y t o adequat e l treat t he wat er fro raw wat er qua li y to m n t t y m t D W Qm p i g w i h SANS 2 41. 40% (2010 BD assess e t) t o 0. di L M cp t m d s y n u m n The M u c i a li y d i not attend the Conf i a on sess i n even after nu e c o m u cat i ns. at kes s i m s o of the wat er qua li y co p t m liance t o the Depart e t ( BDS). 66% (2011 BD assess e t) c l ar l ni p s m n m n e y i d i at es that the wat er serv i es ar e not be i g m a n c c n naged pr oper l accor d i g to the expectat i ns of the y n o Dr i k i g W a Qua li y regu l t i n pr ogra m eW h m a th i cha le nge worse s the poor sub i s i n n n ter t a o m . 2.59% (5 months) 100. t he m u c i a li y wou l not be i a t o ni p t d n pos i i n to dea lw i h such d i aster s i ce pr ocedur es are not i p l ce. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Itsoseng Boreholes / a Lichtenburg Motswedi b Mafikeng town & Boreholes c 5. Water Services Authority: Water Services Providers: Ngaka Modiri Molema District Municipality Ditsobotla LM a. 0 0 8 23 20 20 0 0 0 0 0 0 18 38 0 5 0 0 0 0 0 0 14 10 20 20 0 0 0 0 NB: The Ngaka Modiri Molemar is requested to submit a Corrective Action Plan regarding the performance of drinking water quality management to the Department within 30 days of release of the Blue Drop Report.66% 4.00% NI NI NI 83. I t s ni p t d m r ti o m rous m ni o i c l ar t hat t he M u c i a li yd oes not take cogn i ance of the need to pr ov i e thec o m u t y w i h good e ni p t s d m ni t wat er qua li y as the qua li yof wat er be i g served t o the pub li i not up to standar d. t t n c s The overa lm u c i a l c ore of 31.3. perf m nce n n t fc o t n Findings 1. m li o ni n It i cruc i l hat the M u i i a li y pursues t he com p t i n of the R i k Assess e ts of s at ncp t l o e s m n catch e t. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 05.88% NI NI NI 76.14% (→) NA NI NI NI 92. treat e t wor ks and ret i u l t i n. wat er saf ety p l ns & i c i ent response m a m e t. i n m a m e t sk ill .W m e asure i t he p l nt capac i i s i suff i i nt. co l n y t Performance Area Water Safety Planning Process & Incident Response Management Process Control.82% Regulatory Impression: The Ngaka M o r i oca l un i i a li y has perf or e unsat i f act or il dur i g the B l e Dr op assess e ts.00% (10 months) 08.92% (6 months) 99. 8 0.62% (↓) 95. ent hus i st i and showed co m i e t thr oughout t he ent i e assess e t. It i not ed t hat there s no regu l r sub i s i n of Dr i k i g wat er qua li y by the M u c i a li y s i a m s o n n t ni p t to the Depart e t and that needs to be rect i i d as soon as poss i l .10% 0. u m ot her syste si i c l ar that t hey ar e not far fro ach i v i g the expected resu l s.24% Rustenburg Town a. n n m m n e m n cooperat i e.10% 1400 0. P l nt c l ss i i at i n cert i i at e not d i p l yed. Water Services Authority: Water Services Providers: Rustenburg Local Municipality Rustenburg LM. 7. ni n m .7 0 5.97% (↓) 95.79% 100.21% 93. 8.69% (→) 95. e n u fc o It m u be not ed that Rustenburg L was pr ev i us l assessed as one and duri g the 2011 B l e Dr op st M o y n u Assess e t t he L separated the i supp l i g ste i to f our syste s Out of four syste s one syste m n M r yn m n m .s i e m o t or i g equ i ent i p l ce. i n n s Entrance s i nage i p l ce. Th i was rea ly a re a m n o s m rkab l ach i ve e t and show Rustenburg ' co m i e t e e m n s s m t m n towar ds co p i g w i h the B l e Dr op Cert i i at i n Progra m e Based on the B l e Dr op score fro the m l n y t u fc o m .60% (↓) 95. o n o n m n n 82 98 89 64 100 100 100 85 1.b 96 100 85 90 95 75 95 90 3. 4.3 3. m s o t nage n M u c i a lB l e Dr op Scor e 2011: ni p u The Vaa l op W a Treat ent Syst e was i s pect ed to ver i y the B l e Dr op f i d i gs and the f o lo w i g k ter m m n f u n n n ref ers: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. m n fe be NORTH WEST Page 21 NORTH WEST Page 22 . 6. The W SA and v a c m t m n r m n M a es W a responded m o pos i i e l and addr essed a lt he gaps that w er e dent i i d at the gali ter st tv y i fe assess e t sess i n.2. m m a naged to ach i ve the B l e Dr op Cert i i at i n. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. e u fc o Accor d i g t o the i spect ors. M a li s wa ter.2% 15 000 <50 100% (7 months) 100.7 0 95 94 91 93 100 90 100 98 1.00% Regulatory Impression: The Depart e t w i hes to app l ud the Rust enbur g Mun i i a li y f or the shared tea eff ort d i p l yed by m n s a cp t m s a the m u c i a li y toget her w i h t he t wo W a Serv i es Aut hor i i s ( Rand W a M a i s W a ni p t t ter c te ter gale ter) n i ach i v i g the B l e Dr op cert i i at i n stat us. ga e The gar den we llm a t a i ed and i neat. the tea fro Rust enburg i t erv i wed wer e pr epared for the assess e t. m n So edocu e ts li e l gbook and j b cards wer e not on s i e at t i eof nspect i n s i ce m m n k o o t m i o n they ar e kept. Magalies Water a. fences goodc ond i i n.10% 210 14% 100 000 <50 97.3 0. . g n a s a to On. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 90.4(Yield) NI 5 000 100% (2 months) 100% (2 months) 315 000 Magalies water=26 Rand water =4.00% 65. staff has good know l dge of use. Rand Water b 93. m t s e m e n t Findings 1.3 98. m .00% 95. ho wever i was pr esent ed dur i gt he act ua l a a fc o fc s a t n assess e t. we lld i p l yed.90% 100.10% Magalies=134 Rand Water=1400 Magalies=25% Rand Water=3. t ni n p m n a e Ch l r i at i n and f i a ls a p li g po i t adequat e.1 m I m e at e i t ervent i n i r e qu i ed at the Rust enburg Boreho l s w i h regards to the di n o s r e t pr ocess contr o l m o t or i g pr ogra m esub i s i n of resu l s and asset m a m e t. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Vaalkop a Marikana b Rustenburg Borehole 78 18 49 100 0 85 100 0 6. a g y m m i n A lS t aff at the wor ks ar e opt i i t i . hands. t a r m n Ther e i a need of t he rep l ce e t of so e m p s i ce t hey appear to be age i g. 3. Even t hough the f l w m e d t o ters are ava il b l at the wor ks. dn i n n Gar dens. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 96.Water Services Authority: Water Services Providers: Tlowe Local Municipality Tlowe Local Municipality 96. n n ter nage n The T l k we W a Tr eat ent Syste was i s pect ed to ver i y t he B l e Dr op f i d i gs and the fo lo w i g o ter m m n f u n n n ref ers: 1.6 49. f l w dat a and fa il r er es ponse m a m e t prot oco l e nua s o o u nage n wer e ev i ent on s i e. Pr i a s a m n m pu s n n m ry and secondary sett li g tanks show good f l w d i tr i ut i n. The m a m e t at T l k we as we la s the i d r u fc o nage n o r techn i a lt ea ar e ent hus i st i and shou l be app l uded f or the i pass i n and co m i e t.on techni a l nd sc i nt i i m a ms c c a e fc nagers. Ch l r i at i n i we llc ontr o lled w i h pr oper sa png po i t and cont act t i e o n o s t m li n m . e y s a n c A lr e l vant m a l .87% (↑) 95.11% 73. l wns and saf ety s i ns ar e genera ll good and need so e a t enance. 4.87% 7. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Tlokwe 100 100 100 100 100 100 100 75 1. M u c i a lB l e Dr op Scor e 2011: ni p u Water Safety Planning Process & Incident Response Management Process Control. 6.00% 100. p l asant e and hea l hy wor kp l ce env i on e t. 2. A li t l b i of wor k m u be done at the s l dge da s t e t st u m . 5.73% 138 872 259 100. c m a c d a r o m t m n Findings It i not ed fr o the Scor e car d that the T l k we L st illh as roo f or m p m ent w i h regards to the s m o M m i rove t Dr i k i g W a Asset M a m e t.00% Regulatory Impression: The T l k we Loca l o M u c i a li y perf or e except i na ly we ld ur i g the B l e Dr op assess e ts and ni p t m d o n u m n m a naged to upho l the i B l e Dr op cert i i at i n stat us. good sett li g takes pl c e. 8. The W T i c l ss i i d as aC l ss A p l nt and a lp r ocess contr o ll rs reg i trat i ns t at us are W s a fe a a e s o c l ar l d i p l yed i t he off i e. l gbooks. h i t ory of a e s ca li r at i n m u st illbe estab li hed. b o st s The wor ks and the bu il i gar e we llm a t a i ed. n s o s b o n a Page 23 NORTH WEST NORTH WEST Page 24 .0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. 5 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.50% (↑) 18. m n m n M a m e t support i needed f or i p e tat i nof the wat er saf ety p l n as we la s nage n s m l e m n o a secur i g f unds.25% NI NI 30 000 100.25% NI NI NI 100.88% (↑) 19.63% (↑) 19.5 0 0 3 23 53 50 53 80 0 4.Water Services Authority: Water Services Providers: Ventersdorp Local Municipality Ventersdorp Local Municipality 34.00% No data 35.99% M u c i a lB l e Dr op Scor e 2011: ni p u Regulatory Impression: The perf or a of Vent ersdor p Loca l u c i a li y re a s unsat i f act ory.25% NI NI NI 100. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. m o t or i g progra m e m rove n at a s ni n m . Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. 3.00% (11 months) No data NORTH WEST Page 25 NORTH WEST Page 26 .5 0 0 3 8 53 100 53 80 0 4. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Ventersdorp Welgevonden 0 13 25 53 50 53 80 0 4.25% NI NI NI 100.5 0 0 3 0 53 0 45 80 0 4. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Boikhutso Goedgevonden Tsese 0 3 25 53 100 53 80 0 4.88% (↑) 19. The M u c i a li y i adv i edt o pub li h t he dr i k i g wa ter qua li y m a m e t perf or a ce ni p t s s s n n t nage n m n aga i st t he requ i e e ts of SANS 241 as t h i w illa l w the pub li know and have m u n rm n s o c ch conf i ence to t he M u c i a li y i ter sof the D d ni p t n m W Q supp li d to t he . sk ill .5 0 The Depart e t ur ges t he M u c i a li y t o co m e t he deve l m e t of the wat er saf ety m n ni p t m nce op n p l ns and t he r i k assessm e t shou l be used to i p a s n d m rove ho li t i D s c W Q aage e t. p l nn i g) and ar e substant i t ed by the M u c i a l B l e Dr op score of 19% n 2010 to a n a ni p u i 34.50% NI NI 10 000 96. s tv o . However t s encourag i g m nce M ni p t m i n s i i n to not e that the M u c i a lity has shown i p m e t i the dr i k i g wat er qua lity m a m e t. ni p m rove n n n n nage n Dur i g t he pr ev i us cyc l 2010 of B l e Dr op Cert i i at i n 8 supp l syste swer e assessed and dur i g the n o e u fc o y m n 2011 B l e Dr op Cert i i at i n on l 5 supp l syste swe re assessed.47% No data 36. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 34. 99% It i hoped that these pos i i e patter ns w illaf fect ot her ar eas of oper at i ns as we ll . Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 38.90% (↑) 19. e m 2.00% (2 months) No data Water Safety Planning Process & Incident Response Management Process Control. u fc o y y m Findings 1. n Ar eas of i p m e t are not ed ( w er saf ety p l n.00% (11 months) No data 28. s t i vo l m (f n u e i a lwat er) of approx i a y 1646 M l day. ex i t i g dat a i d i at es operat i g capac i i s bet ween 13 and 111 % Th i resul n an average out put s n n c n te .61% Municipal Blue Drop Score A tota l es i n capac i y of 2663 i ava il b l f or dri k i g wat er supp l n Western Cape Pr ov i ce. 4 50. 7 50. 8 2. 8 1646 Provincial Blue Drop Analysis Ana l s i of the B l e Dr op assess e ts and s i e i s pect i n resu l s i d i at e that p erf or a ce vary fro y s u m n t n o t n c m n m n u exce le nt too good. d g t s a e n n y i n d i tr i ut ed over 123 supp l syste s Oper at i na l at a s not ava il b l f or a lls yst e s however the s b y m . A t ota l f 100% municipalitiesw e r e assessed dur i g t he 2010/11 B l e Dr op o Cert i i at i n.2 M ℓ /day 35 35. v cp t e ter m a W a Serv i es Pr ov i er i W e i n ter c d n stern Cape.09% Provincial Best Performer City of Cape Town Metropolitan Municipality is the best performing municipality in Western Cape Province: 97. fc o WESTERN CAPE Page 1 WESTERN CAPE Page 2 . 7 68. o d i a e m . 1 26. 7 123 2663. 3 LARGE SI ZE <10.10 M ℓ /day 32 138. 9 1213. 5 M ℓ /day No of W a ter Supp l Syste s y m Syste Des i n m g Vo l m ( u e ℓ M /day) Aver age Oper at i g n Capac i y ( % t ) Out put vo l m u e M /day) ( ℓ N/A = Not Applicable NI = No Information S A M LL SI ZE 0. 1 M A CRO SI ZE >25 M ℓ /day 12 2383. 19 64. 4 61. 3 M ED U IM SI ZE 2. 5 74. 5. 3 Undet erm i ed n 15 NI NI NI Tot a l 22 4. m tel / M ICRO SI ZE <0. Provincial Blue Drop Score 94.25 M ℓ /day 7 101. 7 95.CHAPTER 11 – WESTERN CAPE PROVINCE Introduction W a serv i es de li ery s perf or e by t w ter c v i m d enty n i e (29) W a Serv i es Aut hor i i s i W e n ter c te n stern Cape v i a 123 dr i k i g wat er supp l syste s The respect i e mun i i a li i s and t he Over berg W a Boar d are the n n y m . 4 51. ra i i g the 2009 status by a re a l 34% The v m rove n o y sn m rkab e . Bl e u Dr op pr ocess. 3 n aB u o n as i m (2009) to 92. ↓ = digress. wh i h i conf i i g that e m n s by u i n c s r n m the Pr ov i ce i m o ng i t oa pos i i n of strengt h. 45% ↑ = improvement. The trends m m n estab li h i g essent i l yst em sand pr ocesses t o susta i and m e s n as n ana ys i i d i at e t hat W e n Cape m u c i a li i s are succeed i g n i s str i e to m p l s n c ster ni p t e n i t v i rove and m a t a i i n n the Pr ov i c i l l e Dr op scor e over a per i d of three years. t he nu b of system sscor i g bet ween 90 – 100% i creased fro 43 u e to m er n n m (2010) t o 65 ( 2011) system s as i d i at ed i the p i chart her eunder. I n add i i n. 5 (2010) t o 94. 09% Performance trend → ↑ ↑ ↑ ↑ N/ A Incentive-based indicators 27) 22 27 ( of ( 100 % ) Number of municipalities assessed Number of water systems assessed Number of Blue Drop scores ≥50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 87 57 ( 65. 95 syste s obt a i ed >50% n the e y m n u 2011 B l e Dr op cyc l . n s vi n to 5 n m n i W hreas on l 88 syste sobt a i ed B l e Dr op scores ≥ 0 % i 2010. m u c i a li i s are renewi g ni p t e n the r operat i na l a s e li es i o b n and repr i r i i e the i p l ns o ts r a w i h the pr i a ob j ct i eof t m ry e v ra i i g sn the current perf or a status n term s m nce i of m u c i a l i k i g wat er qua li y m a m e t. → = no change A tota l 123 syste swer e assessed i 2011 co p of m n m ared to the 109 syste s i 2010. 8% ) 29 94. n c n e st g f c stat st i i the Pr ov i c i l B l e Dr op Score of 94. s s aer syste s m a have m l m y co la psed to for one arger m l Trend Analysis: Provincial Blue Drop supp l syste . 09% wh i h p l ce W e i c s n a u . 5% ) 30 (34. 5% ) 11 60. m o m a st rked ach i ve e t i poss i l the 29 B l e Dr op scores n the Pr ov i ce. The i cent i e.deserved t i l of the m o n s v n te st pr ogr ess i e i p m e t over 3 oper at i na l ears.BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 27 (of 27) ( 100 % ) 123 95 (77. wh il t c t s asure gradua l i pr ove e t. Ho wever. The pr ov i c i l cores ncreased fro 60.based regu l t ory appr oach succeeds to ni p dr n n t nage n n v a act as a pos i i e st i u s to fac ili at e i p tv m l u t m rovedp erf or a m nce and pub li a c c ount ab ili y. t hat l rge syst e s m a have subd i i ed to f or severa l m aer syste s wh il t n h a m y vd m s l m . WESTERN CAPE Page 3 WESTERN CAPE Page 4 . 1% i 2011. y m Score – Years 2009 to 2011 The 100% assess ent m coverage serves to aff i the m r cont i ued co m i e t by n m t m n W e stern Cape m u c i a li i s ni p t e to pr ov i e re li b l and d a e un i t err upted wat er supp l n y to consu e T hr ough the m rs. c a stern Cape as one of the top nat i na lperf or e o m rs. the m o s i n i i ant . 3% ) 14 92. 7% ) 21 ( 19. 2% ) 28 (22. Th i trend g i es the pr ov i ce the we l. Readers need to be m n m i df u l o wever. 32% 109 88 ( 80. the fo ll w i g trends are observed: en m ar n u t t o n 123 syst e sar e assessed in 2011 co p to 87 (2009) and 107 (2010) m m are 29 syste sach i ved B l e Dr op Cert i i at i n. m li g m e u m n c Twenty-nine Blue Drop Certificatesar e a war ded i West er n Cape: n 1 Blue Drop 3 Blue Drops 1 Blue Drop 3 Blue Drops 2 Blue Drops 2 Blue Drops 3 Blue Drops 3 Blue Drops 3 Blue Drops 5 Blue Drops : : : : : : : : : : Beauf ort W e Loca lM u ci a li y st ni p t B i ou Loca lM u c i a li y t ni p t C i y of Cape To wn M e t tropo li an M u c i a li y t ni p t Dr akenst e i Loca lM u c i a li y / C i y of Cape Town and W e Coast n ni p t t st D i tr i t M u c i a li y s c ni p t Geor ge Loca lM u c i a li y ni p t M o lBay Loca lM u c i a l y sse ni p i t Overstrand Loca lM u c i a l y ni p i t St e ll nbosch Loca lM u c i a li y / C i y of Cape Town e ni p t t W e Coast D i tr i t M u c i a li y st s c ni p t W i zenberg Loca lM u c i ali y t ni p t WESTERN CAPE Page 5 WESTERN CAPE Page 6 . Ther eby. The overa llb us i ess of dr i k i g wat er supp l and qua li y m a m e t n aP m nce n n n y t nage n i sat i f act ory. 2% of m n m a syst e si 2010 and 39 % (2009) m n × 17 syste sscored bet ween 0. w i h 17 syst e st hat need ur gent attent i n. ar e li e l to be a war ded w i h i p m rove n k y t m rovedB l e Dr op scores w i h each assess e t cyc l . W e s s s m rove n s r stern Cape s i tak i g t he second p l ce of best perf or i g pr ov i ce i the country i ter sof the Pr ov i c i l l e Dr op n a m n n n n m n aB u scor e.. i li e l to ach i ve reduced B l e Dr op scor es. Bl e Dr op requ i e e ts beco e o str i gent w i h . co p m e u f c o m ared to 14 (2010) and 11 (2009) 57% of a lls yst e sare now i exce le nt and very good state (2011) co pred to 40. Mun i i a li i s who m e y ‘m a t a i ed’ the i wat er ons a el ve l year n and m n e cp t e rel i n n r m e s i out. Ho wever. as nd i at ed i m s t m o i c n the Pr ov i c i l erf or a L og.. u t m n e Conclusion The B l e Dr op resu l s f or 2011 nd i at e t hat m u c i a l i k i g wat er qua li y m a m e t n W e u t i c ni p dr n n t nage n i stern Cape vary fro exce le nt to unsat i fact ory.W h co p i g 2011 B l e Dr op resu l s w i h 2009 and 2010. W e stern Cape acco ps hed the h i hest nu b r of B l e Dr op syste si Sout h Afr i a. as opposed to 15 syste s i 2010– th i m a a m n m n s rks s li ht d i r ess i syst e sthat need attent i n. ho wever areas of concer n ar e ra i ed wher e i p m e t i requ i ed. u rm n m m re n t every assess e t cyc l . g g n m o Readers need to be m i df u l hat B l e Dr op Cert i i at i n f o lo ws a regu l t i n strategy that fac ili at es n t u fc o a o t gradual and sustainable improvement . wh il t m u c i a li i s that dr i e ‘cont i uous’ s k y e u s ni p t e v n i p m e t.33% i 2011. The B l e Dr op l go can no w aga i be pr oud l assoc i t ed w i h th i town i the heart l nd t u o n y a t s n a of the Kar oo.09 22% 600 <50 100. s n y s st v o t o Water Safety Planning Process & Incident Response Management Process Control.00% (9 months) 61.29% 100.69%(↑) 54.00% 84.13% 0.38% 5.19 95% 600 300 91. nf or e ni n m .5 75 100 100 100 100 80 100 100 2.69% 0.67% 100.15% (↑) 67.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.21% (↑) 62.00% (6 months) 93. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 77. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Poterville Redelinghuys Veldrift 69 93 66 100 100 67 100 76 0 1.5 61 73 57 93 85 82 100 70 0 1.19% 0.00% 96.81% 0.32 105% 37 200 122 99.88% (↑) 58.19% 3 80% 9 900 242 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 96 84 93 93 100 100 100 82 1.00% 79.32 103% 1 758 155 76.Water Services Authority: Water Services Providers: Beaufort West Local Municipality Beaufort West Local Municipality 92.67% (6 months) 68.4 68% 1 233 220 100.00% 52.71% (↓) 86.2 0.01% Beaufort West Merweville Nelspoort Water Services Authority: Water Services Providers: Bergrivier Local Municipality Bergrivier Local Municipality 85.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.5 67 29 63 93 100 80 100 63 0 1.3 1.36% 100.00% 96.00% 100.22 59% 650 200 97.92% 100.21% (↓) 70.25% 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95.00% 4. a n A worry i g fact though wou l be that t he ns pect ors on l f ound t wo ch l r i e tanks on s i e wh il the n d i y o n t e p l nt uses 4 a m o th Th i f i d i g po i ts to t he fact that the pr ocur e e t and order i g pr ocess poses a a n .5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.78% (↑) 62.19% 0.22 59% 650 199 100.44%(↑) 95.5 72 90 63 75 100 85 100 63 0 1. s n n n m n n r i k t o the cont i ued supp l of saf e wat er. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Performance Area Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 78.5 20% 11 500 96 96.20% Aurora Eendekuil Piketberg Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.5 67 39 80 96 100 52 100 76 0 1.00% WESTERN CAPE Page 7 WESTERN CAPE Page 8 .85% (6 months) Regulatory Impression: It i a we ll known fact that Beauf ort W e has been cha ll nged sever e l due to wat er shortages s st e y ( dr oughts) but th i has not pr event ed co m i ted off i i l t o be ded i at ed to cons i tent l supp l wat er s m t cas c s y y of saf e qua li y. It s ho wever requ i ed that t he m u c i a li y m p o n the cons i tent i p entat i n of an eff ect i e i r ni p t i rove s m l e m o v m o t or i g pr ogra m eSam pn g po i ts shou l be set accor d i g t o the cr i i a l ontro l o i ts.5 76 94 59 75 100 20 100 66 0 1.97% (6 months) 76.56% 100. li n d n tc c p n i m d by t he r i k assess e t ( w s m n ater saf ety p l nn i g pr ocess). Th i m u be g i en pr i r i y att ent i n.2 69 93 66 100 100 67 100 78 0 1.15% (↑) 57. Regulatory Impression: I n sp i e of B l e Dr op cr i eri beco i g i cr eas i g l m p e tat i n-f ocussed.00% 95.The trend of good perf or a i ev i ent thr oughout the 6 syste swh i h s the y m m nce s d m c i reason f or opt i i w i ht he B l e Dr op i s pect ors on f ut ure perf or a o f th i wat er serv i es ms m t u n m nces s c aut hor i y.55% 0. Dur i g the techn i a l n-s i e ver i i at i n aud i at the P i et berg p l nt. (So too was the t t o a m ress v Port erv ill wor ks) e Findings 1. I n sp i e of the construct i n wor k.Regulatory Impression: Ber gr i i r Loca l ve M u c i a lity d i very we ld ur i g the l st B l e Dr op assess et to the extent wher e ni p d n a u m n they (t oget her w i h W e Coast D ) ca eextre e c l se to obt a i i g a B l e Dr op for the Ve l r i t t st M m m l o y nn u d f wat er supp l syste .ba l i g and uneven back wash i g.00%(↓) 96. The i s pect ors conduct ed an on-s i e ver i i at i n aud i at the P l ttenberg Bay water treat e t p l nt and n t fc o t e m n a f ound i n an i p t i m eccab l stat e. T he B l e Dr op i spect ors wer e rather m p o t n s a u n i ressed w i h the t he oper at i ns of the P l tt enberg Bay: “ T WTW is well managed and still operating under the design o e capacity. It i expected that y m li n k i n s s th i w illb e i p s m roved soonest. t o m k d n st e to Ther e wer e s i ns of m u.00% 95.00% 100. enthusiastic and passionate about their work.2 0.19%(↓) 97. The current po i t (su p i not a favourab l due to zer o f l w m m n n n m )s e o ve l c i y not ed i th i part of the p l nt. the n c o t fc o t k a i s pect ors found th i wor ks current l be i g ref ur b i hed wh i h ho l s pr o i e of i p n s y n s c d m s m roved dr i k i g wat er n n qua li y.00% 3. The process Controllers from this plant are well skilled. t n t cp t WESTERN CAPE Page 9 WESTERN CAPE Page 10 .1 0.6 0. nage n a The f il rat i n syst e at P i et berg d i not appear t ob e i t he m o acceptab l cond i i n. Th i wa s i ent i i d as a shortco i g that w illa f f ect eff ect i e asset asure n c s d fe m n v m a m e t at the p l nt. l av i g the Depart e t w i h co p t e conf i ence e o p m nce n e n m n t m l e d i t he m a n nner dr i k i g wat er qua li y i be i g m a n n t s n naged w i h i the B i ou Loca lM un i i a li y.12% Plettenberg Bay Kurland Nature Valley Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. The p l ns to i crease the capac i y to ba l nce the t n a n t a peak ( ho li ay) season de and w illb e m o t ored to ens ur e that t he r i k of com pm i ed treat e t s d m ni s ro s m n i m i i at ed.3 The pr ocess contr o l i g tea at P i et berg was una war e of the wher eabouts of the n m k m e m e t dev i e.3 79 80 93 94 100 100 100 93 2.85% 27 31% 40 000 209 100. An a e m e t to the ch l r i e sa p g po i t m i ht be requ i ed to e m nd n o n m li n n g r ensur e opt i u read i gs are obt a i ed. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 96.00% 100. B i ou Loca l u c i a li y t u t a m n n n y i l e m n o t M ni p t once aga i i p n m ressed w i h a pheno e l erf or ance.6 50% 2 500 120 100.3 79 80 93 98 100 100 100 93 2. ” The capac i y cha le nges i Nat ur e’ s Va le y ar e not ed. the stateof p l nt was rat her i p i e. j st i y i g t he a locat i n of the pr est i i us t m na p m u f n o go cert i i at i n f or t he 3 system s fc o .00% 100. (The Depart e t notes that th i g d n n m n s w illbe rect i i d w i h co m i s i n i g of ne w p l nt) fe t m s o n a The m u c i a li y s requ i ed t o perf or a f u llS A NS 2 41 as part of ts r i k assess e t to ni p t i r m i s m n n m i f or an eff ect i e m o t or i g pr ogra m e v ni n m . t Unf ort unat e l the co pa nce i P i et berg and Rede l gs huys i not up to standard. 2. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 79 100 100 100 100 100 100 85 1. Water Services Authority: Water Services Providers: Bitou Local Municipality Bitou Local Municipality 96.35% 1 200% 40 >500 100. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00%(↓) 96. tg Nevert he l ss an except i na l erf or a once aga i . 93% Worcester Rawsonville Touwsrivier / Bokrivier 70 40 66 57 100 90 100 60 0 0.00% 100.00% 100.00% Water Safety Planning Process & Incident Response Management Process Control.1 92 40 71 57 100 90 100 82 0 0.8 35% 15 000 <50 100.90% 52 68% 100 000 354 100.84%(↑) 75. Th i i a step n n m n a n i s s i the r i ht d i ect i n. F il rat i n as a contr o l e t o m asure wou l beco eessent i l hou l the d m as d r i k assess e t conf i t he poss i ili y of pr ot ozoa presence.03%(↑) NA 9 NI 6 000 100. 3. g r o e Findings 1.00% 100. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 90.00% WESTERN CAPE Page 11 WESTERN CAPE Page 12 . y s t 2. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 86.69% (↑) 70.55%(↑) 82. n The r i k of i adequat e treat e t at the Tou w i i r p l nt shou l be addressed.5 0.27%(↑) 67. Cap i a l i vest et s requ i ed to s a s n t g t t n m n i r ens ure t he saf e supp l of wat er to t h i const i uency. (The f il rat i nc ha ll nges wer e a l o not ed) u fe t o e s The m u c i a li y i adv i edt o take courage out of th i perf or a and cont i ue w i h the co m i e t ni p t s s s m nce n t m t m n portrayed dur i g t he assess e t.38% 3 110% 10 000 330 100.1 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 81.1 0. The i p m e t e m n m rove n s i ce the pr ev i us assessm e t cyc l i d i at es t hat th i aut hor i y s on track towar ds the goa l B l e n o n e n c s t i of u Dr op cert i i at i n. anot her st ep towar ds exce ll nce.8 26% 40 000 100. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 74.1 91 40 86 73 50 90 100 67 2. The curr ent wat er saf ety p l nn i g pr ocess s not ed. I t s not ed s n m n sr v e a d i that th i p l nt i operat i g we la bove i s des i n capac i y. 94 50 69 70 100 90 100 88 2.00% 100.38% 4.00% 82. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area De Doorns De Koppen / Fairy Glen 91 80 85 74 100 90 100 97 0 0.56% 0.00% 100.1 The R i k Assess e t pr ocess needs to be ref i ed to conf i the absence of pr otozoa n the s m n n m r i raw wat er resources. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Regulatory Impression: Br eede Va le y Loca l u c i a li y can be sat i f i d w i ha co m e M ni p t s e t m ndab l perf or ace. s m n m r b t Att ent i n m u be g i en to the sk ill and qua li i at i n of those respons i l for pr ocess o st v s fc o be contr o lli g. The De D o or ns syst e ca ec l sest to ach i v i g th i but s i ce the m o t or i g fc o m m o e n s n ni n pr ogra m e l cons i tedof one che i a l et er i and the B l e Dr op cert i i at i n was unf ort unat e l m on y s m c d m n u fc o y not j st i i d.Water Services Authority: Water Services Providers: Breede Valley Local Municipality Breede Valley Local Municipality 85.1 Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. 3 1.13% 4.93% (5 months) 81.06% 63. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Water Services Authority: Cape Agulhus Local Municipality Cape Agulhus LM.00% (11 months) 100.Water Services Providers: Municipal Blue Drop Score 2011: Systems 73. Nevert he l ss there i suff i i nt reason to be opt i i t i that m l e m n n o e s ce ms c bot h Cape Agu l as and Over berg W a w ill i pove i p e tat i n of the i r i k m a m e t h ter m r m l e m n o r s nage n appr oach soon. The b i gest d i appo i t et wou l be the perf or ance of the Pr ot e andK li da l syste s that g s nm n d m m p e m dr opped fro B l e Dr op cont ent i n.00% 100.6 Water Safety Planning Process & Incident Response Management Process Control.Th i i a sacrosanct requi e e t.95% (↓) 94. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.94% (10 months) 100. Yet are these syst e srated as exce le nt perf or e The errat i m u o m m rs. WESTERN CAPE Page 13 WESTERN CAPE Page 14 .00% (5 months) 100.50% 2 90% 4 663 386 100.87%(↑) N/A NI NI 1 666 100. e n y m s o y m Pr ocess Opt i i at i n s requ i ed t o i p ms o i r m rove che i a lco p nce soonest on theR uensve l m c m li a d East wat er treat e t system .3 0 77 75 68 68 0 85 80 96 11.00% Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 82. m n ss rm n The l ck of i f or a on on treat e t capac i y and oper at i na l t at us portrays a ess a n m ti m n t o s l i p i e p i t ure on the asset m a m e t perf orm a of bot h nst i ut i ns.5 67 30 42 74 100 15 80 70 12.5 1.4 77 100 68 68 100 55 80 88 11.7 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.30% (8 months) 100.00% (5 months) 77. 3.3 65% 1 831 (8000) 350 98.38% NI NI 3 650 91.4 Dat a sub i s i n i not upt o standar d and th i com pm i e the act ua l erf or a of m s o s s ro s p m nce syste s Bot h W a Serv i es Aut hor i y and Pr ov i er are encouraged to ensure punct ua l at m .00% (7 months) 61. c m o t or i g toget her w i hs ub. o Findings 1.00% (5 months) 80.35% (↑) 76.26% 86. t s unf ort unate il e y m nce n s u m n i i that an overa ld ec li e of 5% s not ed.97% (↓) 78.10% (↓) 76.00% (10 months) 100.44% (11 months) 100.27% (↓) 94.3 0 77 100 93 75 100 70 75 66 5 0.4 67 70 57 77 100 100 80 40 4.80% NI NI 300 100. 67 30 67 70 100 100 80 70 5. m ress v c nage n nce i t o to the da il consu p on pr o j ct i ns ar e rat her h i h wh i h ra i es concern on unaccount ed for y m ti e o g c s wat er.7 1.13% 8 50% 16 811 237 93. Overberg Water a Performance Area Suiderstrand Protem a Klipdale a 67 25 49 70 100 55 80 70 9. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties BredasdorpTown Elim Fontein Water 67 30 51 91 100 93 80 70 4.2 67 60 87 82 20 24 80 69 8. I n add i i n.00% (4 months) 2.40% (↓) 77. ter c t d ( l ast m oth l ) sub i s i n of ana l ses t o t he Depart ent.7 1. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties L’Agulhus Napier Stuisbaai Regulatory Impression: W h a reasonab l good perf or a was recor ded dur i g th i B l e Dr op assess e t.standar d che i a l o p nce i f ound to bet he areas that requ i e ni n t m c c m li a s r attent i n.00% (9 months) 77. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 82.00% (5 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 70.01% Aniston a (Waenhuiskrans) Performance Area Water Safety Planning Process & Incident Response Management Process Control. Th i s m o l due to t he W a Saf ety P l nn i g pr ocess wh i h was n i s i st y ter a n c not i p e ted accor d i g to expectat i ns.93%(↑) 78.0 1.00% (6 months) 79.00% NI NI 1 000 94.80% NI NI 300 100.2 1.86% (↑) 75.13% NI NI 10 000 100. It i ev i ent though that the pr o i e w illo n l n n t n o s d m s y m a i li e shou l th i co m i e t be support i t er na ll . Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 53.89% (↓) 67.33% (↓) 58.19% NI NI 1 451 100.81% 2 70% 5 864 238 100.05% Clanwilliam Citrusdal LambertsBay Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.hydr ol g i a l i l of the bor eho l . ter a s d s m t m n n y It i a l o encourag i g to not e t hat the m i r ob i l gi a l ua li y of m o wat er s upp li s m p s s n c oo c q t st e i roved but unf ort unat e l C l n w illi and C i rusda l equ i es ur gent attent i n.8 19 28 59 65 100 78 25 63 0 0.06% 1.76% (↓) 61.9 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Recor ds suggest that the m u c i a li y y a a m t r r o ni p t was unab l to cont i uous l pr ov i e dr i k i g wat er that co p d w i h the nati na l t andar d n these e n y d n n m li e t o s i t wo syste s m .abstract i n patterns cou l be f o lo wed wh i h m a s n m ti s s o d c y cause per a m nent da a to the aqu i er.5 67% 2 423 414 100. shou l be regar ded as s i n i i ant r i k to eff ect i e dr i k i g wat er ni n m c d m n d g fc s v n n qua li y m a m e t. C urr ent l the ack of a n s n m m n ni n y l m o t or i g f or che i a l e ter i ands. The ns pect ors f ound the wat er saf ety p l n and r i k assess e t to havebeen co p d w i hout i a s m n m il e t the necessary care and thor oughness requ i ed to ens ur e t hat the pr ocess fu l ilt he pur pose of t’s r f i i t end. t nage n Findings 1.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area ElandsBay Graafwater Leipoldtsville 19 35 48 66 75 78 25 63 0 1.6 19 51 75 65 20 66 25 63 0 1.49% (↓) 66.00% No data WESTERN CAPE Page 15 WESTERN CAPE Page 16 . m ge f Water Safety Planning Process & Incident Response Management Process Control.22% (↓) 60.00% No data The aqu i er used as source f or Le i o l tsv ill i not m a f p d e s naged adequat e l s i cea bstract i n y n o occurs w i hout any base nfor a on on t he geo.76% (↓) 66.56% 2. Nevert he l ss there re a s suff i i nt reason to re a encour aged s i ce the m u c i a l n e m i n ce m i n n ni p represent at i e at t he conf i a on assess e t portrayed the pr o i e of be i gc o m i ted to m a v m r ti m n m s n m t nage dr i k i g wat er qua li y accor d i g to expectat i ns.06% 1 70% 3 641 192 100.25% 2 65% 7 014 185 92. Ther e i a need for i p m e t tr i gered by a proper r i k assess e t as part of the wat er saf ety s m rove n g s m n p l nn i g pr ocess t hat i to i f or bot h wat er treat e t and m o t or i g. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Regulatory Impression: The perf or a of Cederberg Loca l m nce M u c i a li y i l ss i p i e w i h an a lr ound dec li e n B l e ni p t s e m ress v t n i u Dr op Perf or a s i ce 2010.Water Services Authority: Water Services Providers: Cederberg Local Municipality Cederberg Local Municipality 51. Th i dec li e i m o l d ue to t he l ck of a pr oper wat er saf ety p l nn i g m nce n s n s st y a a n pr ocess.31% No data 55.6 19 33 58 66 100 78 25 55 0 1. W i hout t i m ti o c y ed e t th i i f or a on t he r i k exi ts t hat over.62% No data 55.00% No data 54.00% (11 months) No data 51.3 19 25 70 65 100 78 25 63 0 1. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 40. 19 55 43 63 100 20 25 73 0 1.1 76% 7 481 213 84. Water Services Authority: Water Services Providers: Central Karoo District Municipality Central Karoo District Municipality 11.50% Murraysburg Water Services Authority: Water Services Providers: City of Cape Town Metropolitan Municipality City of Cape Town Metropolitan Municipality 97.61% City of Cape Metropolitan Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Performance Area Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 0 0 0 40 100 15 0 0 0 0 95 90 100 100 100 100 100 90 1.1 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 11.50%(↓) 45.63% NI NI 6 682 83.33% No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 97.61% (↓) 98.18% 1711 (combined) 53% (combined) 3 500 000 259 99.50% 99.48% Regulatory Impression: It i w i h great regret not ed t hat m a i e dec li e i B l e Dr op perf or a was m e s t ss v n n u m nce asured dur i g the n recent assess e ts f or Centra l ar oo D s i ce the pr ev i us report i g cyc l . The Depart e t s not m n K M n o n e m n i i d i ferent t owar ds t he cha ll nges faced by t h i w a t er serv i es aut hor i yb ut expects a better n f e s c t perf or a to get on par w i h ne i hbour i g m u i i a li i s that shares s i il r c i cu s m nce t g n ncp t e ma r m tances. The m u c i a li y shou l not e that i s i the best i t erest of pub li hea l h i Murraysburg that ser i us ni p t d t i n n c t n o attent i n i g i en t o dr i k i g wat er qua li y m a m ent. An overa ll i p m et i requ i ed. o s v n n t nage m rove n s r Regulatory Impression: Off i i l and m a m e t a li e d i p l yed exe p ry ded i at i n to dr i k i g water qua li y m a m e t cas nage n k s a m l a c o n n t nage n dur i g the l t est B l e Dr opass ess e t. The i s pect ors wer e encouraged by the cooperat i e m a n a u m n n v nner i n wh i h the assess e t was conduct ed; th i was al o ev i ent i the w illi g ness shown to a e c m n s s d n n m nd pr ocesses and pr ogra m ef ound to be out of sync w i h nat i na lr equ i e e ts. m s t o rm n The Depart e t w i h to congrat u l t e the C i y f or ach i v i g B l e Dr op cert i i at i n f or the th i d year i a m n s a t e n u fc o r n row Th i i i se l i a re a . s n t f s m rkab l ach i ve e t. e e m n The Lead I nspect or not ed: “ C Town has again impressed with their commitment to water quality. ape The systems presented for assessment has generally improved since the last certification cycle and promises to show further improvement in years to come. Some issues were raised in the assessment which should receive priority attention. These include improved incident register management with a periodical dedicated review of recurring incidents with a view on addressing those incidents, further development of operational guidance manuals, improved management of problematic sample points in informal settlements, and a review and resolution of the interface issues between the Metro’s LIMS system and the Department’s BD system. The Metro’s current ongoing technical review programme for its treatment plants is acknowledged and encouraged. The Metro’s plants and laboratories are first rate and its management team is providing clear evidence of their commitment to improving overall performance.” WESTERN CAPE Page 17 WESTERN CAPE Page 18 Water Services Authority: Water Services Providers: Drakenstein Local Municipality Drakenstein LM; City of Cape Town a; West Coast DM b 95.72% Bainskloof Drakenstein a Gouda b Municipal Blue Drop Score 2011: Systems Regulatory Impression: Toget her w i h bu l pr ov i ers, C i y of Cape To wna n d W e Coast D , the Loca l t k d t st M M u c i a li y of ni p t Dr akenst e i once aga i i pr essed w i h an exce le nt B l e Dr op perf or a Wh il t 3 syste sobt a i ed n n m t u m nce. s m n the covet ed cert i i at i n stat us the re a i g 2 wer e a l o f ound to be perf or i g extre e we ll fc o m i n n s m n m l y . rakenstein LM showed extraordinary commitment to respond to I n the wor ds of t he Lead Ins pect or: “ D the deficiencies identified during the assessment. They showcased all the characteristics of a team fully committed to ensuring compliance with the provision of the Blue Drop Certification. The Municipality has implemented an intensive compliance monitoring due to the fact that its operates in a high risk area with . the ever deteriorating status of the Berg River ” Ther e i concer n f or t he oper at i ns of the Sar on wor ks wh i h i oper at i gwe lb eyond ts des i n s o c s n i g capac i y. Nevert he l ss the Depart e t not es thec a p i a l x pans i n pr ogra m e wh i h i c l des t e m n t e o m c n u add i i na l apac i y. It shoul be not ed that wat er l sses i t h i ar ea i ca l u l t edas 28% Unf ort unat e l to c t d o n s s c a . y th i syst e a l o l st i s B l e Dr op stat us, m o l due to i c ons i tent che i a lm o i or i g. s m s o t u st y n s m c nt n Performance Area Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 95 90 93 83 100 100 100 93 1.4 0 95 80 93 93 100 100 100 85 1.8 0 91 80 100 75 100 100 100 93 1.7 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 96.80%(↑) 72% 0.4 32.5% 77 >500 100.00% 97.61% 95.71%(↑) 95% 270 (combined) 73% 188 918 >500 99.63%; WSP: 99.50% 99.93%; WSP: 99.48% 95.97% (↑) 95.25% 29.1 58% 3 082 >500 100.00%; WSP: 97.78% 96.91%; WSP: 98.21% Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Hermon a Saron 94 50 89 41 100 85 100 85 5.0 0.3 94 80 81 75 100 85 100 93 3.5 0.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 88.25% (↓) 90.5% 0.4 33% 478 276 100.00%; WSP: 99.50% 100.00%; WSP: 99.48% 91.79% (↓) 97.25% 1.5 111% 7 419 224 100.00% 100.00% WESTERN CAPE Page 19 WESTERN CAPE Page 20 Water Services Authority: Water Services Providers: Eden District Municipality Eden District Municipality 18.67% Haarlem Uniondale Water Services Authority: Water Services Providers: George Local Municipality George Local Municipality 96.26% George Wilderness Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Performance Area Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 12 13 28 28 0 10 0 0 4.5 0 9 5 42 29 0 34 0 0 4.5 0 100 100 100 66 100 100 100 78 1.4 0 100 80 93 71 100 100 100 81 2.2 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 14.81%(↓) 23.53% 1 NI 2 500 80.00% (8 months) No data 22.18%(↓) 23.53% 1.1 100% 3 500 314 94.44% (8 months) No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 96.32%(↓) 97.38% 45 54% 161 088 151 99.68% 99.42% 95.00%(↑) 89.69% 1.8 57% 18 500 55 97.06% 98.05% Regulatory Impression: It i rat her c l ar that Eden D i tr i t M u c i a li y i not pr i r i i i g the m a s e s c ni p t s o tsn nagem e t of dr i k i g wat er n n n qua li y as one of i s corer es pons i ili i s. Ho wever t he m u c i a li y i add i g great va l e w i h i ts t t b t e ni p t s n u t n i overa la r ea of j r i d i t i n by ens ur i g good env i onm e ta l ea l h. The B l e Drop nspect ors wer e eft u s c o n r n h t u i l un i p m ressed w i h t he genera l l ck of i f or a on wh i h co pm i ed any chance of a good t a n m ti c m ro s perf or a m nce. The report ed perf or a suggests that an overall i p m e t s requ i ed to ens ure that the m nce m rove n i r res i ents of Haar l andU n i nda l ar e not at r i k. Ev i ent l t he sk ill ar e i p l ce to rea li e th i d m e o e s d y s n a s s expectat i n. o The m u c i a li y i encouraged t o ens ur e that the BDS reg i tered m o t or i g pr ogra m es a li ned to ni p t s s ni n m i g the rea li t i sa p g pr ogra m e i g i p e ted. T he curr ent s i uat i n w illa l ays negat i e l affect s c m li n m be n m l m n e t o w v y B l e Dr op I nspect i ns. u o Regulatory Impression: George Loca l M u c i a li yo nc e aga i d i except i na ll we lld ur i g the assess e ts; n the pr ocess ni p t n d o y n m n i reta i i g B l e Dr op Cert i i at i n f or the George syst em ,but a l o li t i g W il er ness towar ds the coveted nn u fc o s f n d ach i ve e t. e m n I n the wor ds of t he Lead Ins pect or: “ T WSA was well prepared and is committed to the Blue Drop he programme. They have competent people looking after the plant and distribution system. It was a pleasure to assess them. ” The M u c i a li y s encouraged to pr oceed on th i new pat h of exce le nce s i ce th i ach i ve e t s not ni p t i s n s e m n i guarant eed but w illo n l be m a t a i ed. The m u c i a li y m u a l o ensur e that t he data sub i s i n to y i n n ni p t st s m s o the Depart e t s co p w i h BDS requ i e e ts, Fa il r e to do so m i ht l adt o det er i rat i n of th i m n i m l t y rm n u g e o o s i s p i at i na lexper i nce. n r o e WESTERN CAPE Page 21 WESTERN CAPE Page 22 6 8 34 4 4 0 65 0 18 0 0. It m i ht be t hat wor kover l ad cou l prevent c t i s m g o d that suff i i nt t i e i g i en to dr i k i g wat er qua l y m a m e t but unf ortunate l t cannot be ce m s v n n i t nage n y i j st i i d when such act i n cou l l ad to pub li hea l h be i g co pm i ed.88% NI NI 0 100% (1 month) 66.25% NI NI 0 100 % (2 months) 100% (2 months) 00.75% NI NI 0 100% (2 months) 100% (2 months) 15. hence t he poor B l e Dr op perf or a m n c t s l n e u m nce.75% NI NI 0 100% (2 months) 100% (3 months) Water Safety Planning Process & Incident Response Management Process Control.67% (2 months) 00.perf or ance. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Riversdale Slangrivier Stillbaai Witsand 14 55 1 2 0 50 0 28 0 0.90% (↓) 53.40% (↓) 92.33% (2 months) 15.6 0 0 4 0 0 50 0 0 0 0.5 8 0 2 14 0 50 0 0 0 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 26.00% (1 month) WESTERN CAPE Page 23 WESTERN CAPE Page 24 .3 Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.3 0 0 4 0 0 0 0 0 0 0.40% (↓) 25. and to take t he necessary d i c i li ary m n n n n t ni n s pn steps once pub li hea l h s at r i k due to non. m ni e n m ti f t e 14 14 4 10 0 0 0 32 0 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Regulatory Impression: The non.13% NI NI 0 100% (2 months) 100% (3 months) 17.40% (↓) 24.88% NI NI 0 100% (2 months) 75. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 09.Water Services Authority: Water Services Providers: Hessequa Local Municipality Hessequa Local Municipality 14. Due to th i errat i m o t or i g patter n i i unf ort unat e that bot h m u c i a li y and y s c ni n t s ni p t co m u t i s won’ t have access t o i f or a on to ver i y t he qua li y of t he wat er supp li d.10% Albertina Gouritsmond Heidelberg Jongensfontein 0 0 4 0 0 0 0 0 0 0.28% (↓) 32.3 0 0 4 0 0 0 50 0 0 0.6 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.21% (↓) 41.co m i e t of Hessequa Loca l u c i a li yof f i i l to adher e to regu l t ory requ i e e ts set m t m n M ni p t cas a rm n by t he Depart e t t o safeguar d pub li hea l h i am e tab l .38% NI NI 51 568 100% (2 months) 83.43% (↓) 92.00% (3 months) 27.3 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The m u c i a li y i requ i ed to ens ure that perf or ace agree e ts of these off i i l i c l de cruc i l ni p t s r m n m n cas n u a el e e ts such as cont i uous dr i k i g wat er qua li y m o t or i g.08% (↓) 92. u fe o de c t n m ro s Accor d i g to recor ds t h i m u c i a li y on l m o t ored dr i k i g wat er qua li y tr i e n 2010 ( Apr il M a n s ni p t y ni n n t c i .88% NI NI 0 100% (1 month) 75. y and J u l ). 5 1.9 66 55 64 100 100 93 25 55 0 1. As w i h the Gr een m rove n n m s ny s t Dr op t h i s am u c i a lity ev i ent l co m i ted i se l t o adhere to the regu l t ory cr i er i n sp i e of s m ll ni p d y m t t f a t a i t li i ed resources but w i h i p i e co m i e t.9 66 76 81 100 100 70 100 70 6.00% 94.2 1.6 Water Services Authority: Water Services Providers: Knysna Local Municipality Knysna Local Municipality 89.50% (7months) 100% (8 months) Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.01% (↑) 63.77% WESTERN CAPE Page 25 WESTERN CAPE Page 26 .5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 84.9 The poor co pa nce record not ed i Van W y m li n ksdor p i based on a li i ed set of data. Water Safety Planning Process & Incident Response Management Process Control.79 19% 4 000 <50 100.38% (↑) 82.40% Regulatory Impression: The i p m e t recor ded s i ce the 2010 assess ents i cert a i l pr a i eworthy.65% 42 NI 9 000 100.8 1.5 67 96 81 100 100 90 100 78 4. t s m unt m li s n sn o d The Be l i n donat ed p l nt i Van W y ga a n ksdor p requ i es to be sub j cted to pr ocess r e opt i i at i n to ens ur e that t he f i a lwat er qua li y i im p ms o n t s roved.98% 0.67% (9 months) No data 35.50% Calitzdorp Ladismith Van Wyksdorp 66 39 24 100 0 0 25 52 0 1.00% 92.1 1. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.4 NI 7 000 87.76% BuffaloBay Karatara Knysna Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.15 NI 1 000 -0 66.62% 0.00% 77.28%(↑) 32. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Zoar Performance Area Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 84. Com pa nce recor ds i thesea r eas are certa i l not m ndi o li n ny favourab l .85% 4 70% 10 000 280 100.8 75 86 81 100 50 95 100 78 5. wh i h s mt c suggest t hat i i para o that sa png i i cr easeda nd that d i i f ect i n be cons i er ed.78% 89. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Rheenendal Sedgefield 72 78 81 100 100 70 100 70 6. e The i s pect ors f ound that there was a s i n i i ant i pr ove e t i the perf or ance subsequent to the n g fc m m n n m Conf i a on sess i n.00% 100% (9 months) 70.Water Services Authority: Water Services Providers: Kannaland Local Municipality Kannaland Local Municipality 55.1 1.73% 0. Th i i we l o e and serves as test i o that the consu l at i e aud i s of the B l e m r ti o ss cm d m ny t v t u Dr op pr ogra m e e add i g va l e.95 13% 1 000 124 100.73% 0.73% 33.00% 80.5 27% 42 125 215 97. m ar n u Findings 1.62% (↓) 96.00% 96. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 64 19 66 100 20 82 25 55 0 1. 2.33%(↑) 13. Ho wever t here re a spec i i ar eas ( Vanw m t t m ress v m t m n m i n fc yksv l i e and Zoar) de a ng ur gent attent i n though.87% (↓) 91. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 60.648 39% 3 500 72 100.88% 1.55% 90.38% 3.6 NI 10 000 100% (9 months) 100% (11 months) 31.14% 94.7 66 59 32 100 0 5 25 52 0 1.53%(↑) 09.8 71 80 81 100 100 100 100 85 3.67% (↓) 92.75%(↑) 21. n M n p t c n m ress t t g i rove n The B l e Dr op scor es ach i ved conf i sthat curr ent perf or a u e m r m nce i def i i e l o n the i c li e towar ds s nt y n n exce ll nce wh i h i co m edab l s i ce th i wou l be i sp i e of t he cha ll nges faced.5 0.Regulatory Impression: The B l e Dr op perf or a of the Knysna Loca l ui i a li y i not ed once aga i as rat her m p i e u m nce M n p t s c n i ress v and has perf or e better t han m o m u c i a li i s nat i na ly. Th i dec li e g n m o t u s n cou l be account ed t o the stat us of the wat er safety p l nn i g that re a ed unchanged s i ce th i d a n m i n n s pr ev i us assess e t i 2010. Once aga i the scores serves as pr o i e m d st ni p t e o n m s of overa llB l e Dr op stat us be i g i m i ent. n a The i spect ors f ound that the M e n rcury resu l s ( even though w i h i accept ab l i i s) wer e t t n e m t l m t o i ted fro BDS sub i si n.69% (↑) 63.00% (1 month) Regulatory Impression: The La i gs burg Loca l ui i a li y cont i ues to i p w i h i s d ili ent quest towar ds m p m e t.4 90 90 81 76 50 20 25 93 5. m l e m n y Findings 1. m s o y t m ul Asset Management Bonus Scores Penalties Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The m u i i a li y i encouraged ton ot to rest on i s l ure l i th i regar d s i ce the a n ncp t s t a sn s n i p e tat i n of th i r i k based pr ocess i a ll im p rtant and w illh a v e w i e-spread benef i s s m l e m n o s s s o d t i i p e ted correct l .91% (11 months) 100.53% 100. n n u nu s m m Findings 1. e c s m n e n s d n t e The i s pect ors wer e i p n m ressed w i h t he re a t m rkab l eff ort to deve l p and m p e t a wat er saf ety e o i l e m n p l nn i g pr ocess. Water Services Authority: Water Services Providers: Laingsburg Local Municipality Laingsburg Local Municipality 80.5 NI 6 500 97. I n sp i e of h i h co m i m e t l ve l portrayed by off i i l .1 So e ob l m pr e a c e l m ti e e ts that surf aced dur i g the year m u be nvest i at ed as part of a m n n st i g det a il d r i k assess e t toe ns ur e that adequat e contro lm e e s m n asures ar e put i p l ce.00% (1 month) 64.78% (→) 64. A pena l y was not app li d f or th i but i s be i g re i erated m m so t e s t i n t that the sub i s i n of a lla na l ses resu l s ar e co p sory. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication 90 90 81 73 100 85 25 93 2.63% 0.5 0. The li a s n f l at i g ch l r i at ors i the reservo i s m i ht not be suff i i nt.13% 0. 2.5 NI 500 90. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 83. Even though not s m n yet what i i supposed t o be. the s i n i i ant i p t s g fc m rovem e t i A l i i i not ed. t s w i h regret o m n n t g m t n e s cas i i t that the Depart e t not est hat reco m e m n m ndat i ns made dur i g the l t e 2010 assess e t w i h regar ds o n a m n t to the W a Saf ety P l n process was not act ed upon. o n o n n r g ce WESTERN CAPE Page 27 WESTERN CAPE Page 28 . u n m n Ho wever a s li ht overa lld ec li e caused the Kar at aras yst e to l se i s B l e Dr op status. The l w l ve l n co p nce n t he M a esf ont e i syste ssuggest that d i i f ect i n shou l o e o m li a i tji n m sn o d be pr i r i i ed t o ens ure t hat accept ab l m i rob i l g i a l o o ts e c o o c c m p nce i obtai ed.54% Laingsburg Reservoir Matjiesfontein Reservoir Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Th i detr i e ta ly aff ected the scores that cou l ter a s m n d have been even m o i p i e than what i current l i . re m ress v t ys It s her eby repeat ed that the wat er saf ety p l nn i g pr ocess i to nf or an a e m e t of the i a n s i m m nd n m o t or i g pr ogra m e o i c l de e l ni n m t n u m n e e ts f ound prob l m ti i e a c n the r i k assess e t. The m u c i a li y i f ound l cki g i th i regar d. Cont i uous d i i f ect i n shou l be suff i i nt to ensure the requ i ed oo c ) tg n sn o d ce r dr ast i i p m e t.7 0 9 23 66 60 100 20 0 52 1.50% (→) NA 2.45% 33.33% 76.50% (→) NA 0.14% 97.7 0 Spec i l t t ent i n shou l be g i en to bot h che i a l and m i r ob i l g i a l ua li y of wat er aa o d v m c c oo c q t supp l of Bonn i va l . m n u fc o Findings 1.39% Ashton Bonnievale Montague Municipal Blue Drop Score 2011: Systems Regulatory Impression: Ev i ent l there i suff i i nt reason to be li ve that the M u c i a li y i str i i g tow ds i p m e t d y s ce e ni p t s vn ar m rove n ho wever t he scores i d i at es that what ever eff orts ar e dep l yed.39% 33. The i spect ors to st v m ress v nage n n wer e i p m ressed w i h the co p t eness of the asset reg i t er and t he p l nn i g tof or ref urb i h e t. Performance Area Water Safety Planning Process & Incident Response Management Process Control.5 NI 30 000 89. The n c o i i adequat e pr eparat i n for t he B l e Dr op assess e t f urt her co pm i ed the perf or a n o u m n m ro s m nce.75% WESTERN CAPE Page 29 WESTERN CAPE Page 30 .10% 95.50% Water Safety Planning Process & Incident Response Management Process Control. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 48.7 0 5 3 66 62 100 20 0 52 0 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. c m rove n Ho wever recogn i i n m u b e g i en t o t he i p i e appr oach t o asset m a m e t. e sa rm n ni p t s a n n s Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.30% 29. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 5 23 70 60 100 20 0 52 1.5 NI 1 000 97.5 NI 10 000 93. s not adequat e as yet.50% (→) NA 2.6 NI 35 000 87.7 0 5 23 70 60 100 20 0 52 1. y e e The c l ss i i at i n and reg i trat i n of treat e t fac ili i s and pr ocess contro lers are a fc o s o m n t e l g i l t ed requ i e e ts. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 33. The deve l m e t and o li a e s s s op n i p e tat i n of a wat er saf ety p l nn i g pr ocess i par a o to ens ur e that a lr i ks (espec i ly m l e m n o a n s m unt s a bact er i l g i a l ar e m i i ated.58% (→) NA 7.48% (→) NA 6.Water Services Authority: Water Services Providers: Langeberg Local Municipality Langeberg Local Municipality 32. 2.47% 97. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area McGregor Robertson 9 25 66 60 100 65 0 60 1.50% 88. The be l w standar d com p nce l ve l recor ded a l o ra i es concer n. The t m l e s a n sm n m u c i a li y i encour agedt o sub j ct a llt r eat e t syste st o a pr ocess opt i s at i n aud i wh i h s a ni p t s e m n m mi o t c i cr uc i le l a e e t f or B l e Dr op cert i i at i n.5 NI 10 000 83. 00% (8 months) 28. Unt ils uc h t i ethe Depart e t cannot have any conf i ence n the rm n m m n d i qua li y of tap wat er i these t w towns. Add i i na l apac i y s m nce n m t s e y to c t i ur gent l requ i ed. y r Extre e poor wat er qua l y co p nce recor ds i Ebenhaezer and Koekenaapr a i e the concer n that m l y i t m li a n s the i m u m pm i ed i these t wo co m u t i s w illa l ays be at r i k.1 23 31 45 100 20 78 100 20 0 2.75% (10 months) 29. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Lutzville Lutzville West Vredendal 51 14 45 100 20 5 100 20 0 2.88% NI NI 6 137 100. m l e m n n n n y e t Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.54% (↑) 28.8 The fact that no des i n capac i i s ar e docu e ted co pm i es the m u c i a l y’ s ab ili y g te m n m ro s ni p i t t to i p m l e e t eff ect i e asset m a m e t and re l vant p l nn i g.33% (3 months) 95. 2.65% (10 months) 33. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 31.96% (↑) 30. 23 27 45 100 20 5 100 26 0 2.00% (4 months) 99. ni n a Findings 1. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Regulatory Impression: The B l e Dr op I nspect ors expressed concer n about the m a m e t of dr i k i g wat er qua li y w i h i the u nage n n n t t n wat er supp l syst e s of M a ka aLoca l y m tzi m M u c i a li y.65% (10 months) 53.86% (4 months) 99.38% NI NI 5 856 83.56% (↑) N/A NI NI 1 200 85.1 29 13 45 100 0 5 100 20 0 2.21% (↑) 30. I n sp i e of a va li nt eff ort of the off i i l ni p t t a ca represent i g the aut hor i y.1 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 33.41% (→) NA NI NI 1 347 33.56% (10 months) WESTERN CAPE Page 31 WESTERN CAPE Page 32 . he was a l ays go i g to be cha le nged to ensur e a good B l e Dr op n t w n u perf or a s i ce li i ed access t o resources and ass i tance was c l ar l exposed.96% (↑) 30.Water Services Authority: Water Services Providers: Matzikama Local Municipality Matzikama Local Municipality 32. m n v nage n e a n It i pr ef erab l that add i i na l r ocess contr o l i g s t aff s sourced and that curr ent l s e to p n i y e p yed i i vest ed i (tra i i g) to ens ur e that process a e m e ts can t i e l be m l o s n n nn m nd n m ous y i p e ted i or der t o ma i t a i supp l of wat er of accept ab l qua li y.98% Ebenhaezer Klawer Koekenaap Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.1 23 13 34 100 20 5 100 20 0 2.08% 2 75% 23 000 65 81.88% NI NI 4 288 67.1 23 13 45 100 50 5 100 35 0 1.33% (3 months) 93. Process opt i i at i n s m no-co ro s n m ni e w s ms o i theref ore an ur gent requ i e e t.71% (7 months) 100.82% (4 months) 99.12% (11 months) Water Safety Planning Process & Incident Response Management Process Control. Th i d i e s i uat i n m i ht be exaggerated due to li i ed t n o s r t o g mt m o t or i g that took p l ce. 94 94 100 100 100 100 80 64 0.21% (↑) 80.50% 95. They certa i l deserve the B l e Dr op stat us f or M o lBay and Ru i er bos.00% 100. Water Safety Planning Process & Incident Response Management Process Control.94% 0. t a t m n e c o r m n u cas m a m e t and dec i i n.9 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. A wat er serv i es ni p t s ny u e c aut hor i y t hat was i s p i ed by th i i cent i e. m nd n s n m no t m n The K l i Br ak and Sandhoogt e wat er treat e t p l nts wer e sub j ct ed to a ver i i at i n aud i and bot h en m n a e fc o t i p m ressed w i h eff i i nt funct i na li y.a nage n s o m kers that contr i ut ed to t h i re a b s m rkab l enhancem e t n dr i k i g wat er e n i n n qua li y m a m e t.4 0. T he Depart e t sal t es a lt h e off i i l . e s s o o t e nded.00% 87.Water Services Authority: Water Services Providers: Mossel Bay Local Municipality Mossel Bay Local Municipality 95. T h i i a r i k f or wh i h a contr o lm e a xn ce ss s c asure i to be devel ped.1664 (yield) 800 100. The th i d B l e Dr op cert i i at i n f or Fr i r u fc o e e m rshe i evaded th i covet ed status due to l w m s o che i a l o m c c m p nce. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Hebertsdale Lodewykstenk(Buisplaas) 4.25% 0.8 0 94 86 58 100 100 100 80 90 0. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95.00% 92. The i troduct i n of desa li at i n techno l gy as we lla s gr ound wat er aug e tat i n e n o n o o m n o eased t he de a constra i ts but a l o i tr oduced a new d i e s i n f or qua li y manage e t. the Oper at i n and M a t enance M a l f o o i n nua was not on-s i e.86 93% 1 200 >500 100.00% 100.5 (combined) 31% 98 000 175 99. It s t i expect ed that j b descr i ti ns f or p l nt oper at i ns be i f or e by the O& m a l o o po a o n m d M nua t ens ure t hat p l nt techno l gy i oper at ed and m a t a i ed as per the m a l a o s i n n nua . Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 91. Findings 1. s o D i ferent t o expect at i ns.33% (↑) 86.27% Mossel Bay Friemersheim Ruiterbos Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.83% (↑) 44.basedr egu l t i n appr oach to m p e t a ls t r i gent t n r s n v a o i l e m n n cr i er i w i h the co m edab l ded i at i n requ i ed. r The W a Saf ety P l nn i g pr ocess s to be rev i ed to ens ure that r i k rat i gs area ter a n i s s n m It cannot be accept ab l t hat a llr i k ar e cat egor i ed as l w pr i r i y. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Regulatory Impression: M o l a y Loca l sse B M u c i a li y i cert a i l one of t he B l e Dr op success stor i s. t nage n ny u sse t Th i m u c i a li y was ser i us l cha le nged by wat er shortages but t h i d i not prevent the fro s ni p t o y s d m m cont i u i g ens ur i g that the wat er co p s w i ht he Sout h Afr i an Nat i na l t andar d. 9 94 93 100 100 93 100 85 2 0.00% 90.09% 55.00% (↑) 69.1 94 90 100 100 100 70 100 99 3.5 0 The h i h. Pr ocess opt i i at i n to address the A l i i li a ms o u n u ssue i urgent l m m i s y requ i ed. 2.end techno l gy (advanced) created t he li i at i n of v i ua l heck i g of f or dos i g g o mt o s c n n and f l sh m i i g eff i i ncy.115 100% 300 383 100. There wou l be a few i sues to be noted though as m e t i ned t ce o t d s no be l w o .12 (yield) 50% 155 387 No data No data WESTERN CAPE Page 33 WESTERN CAPE Page 34 .00% 3.90% (↑) 56.3 94 96 100 100 100 100 80 85 0.44% 1.01% 100.25% 0. Th i s a n n n m li e t c o S s i re a m rkab l feat. 0 0.56% (→) NA 10.10% (↑) 63.00% 2.00% 93.Water Services Authority: Water Services Providers: Oudtshoorn Local Municipality Oudtshoorn Local Municipality 36.81% 6.33% 100.24% (↓) 45. Th i s hortco i g co pm i ed the B l e n m ti s a e m n s m n m ro s u Dr op perf or a th i as we ll m nce s . but one of the representatives had a hostile attitude and in some cases was reluctant to divulge information.00% 75.31% (→) NA 1.00% 94.03% Greater Gans Bay Systems 95. The n o n Municipality was well represented at the Confirmation Assessment.00% 91. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 87.00% 100.23%(↑) 75.61% (↓) 44.5 58% 3 000 >500 100.1 0 0 1.3 88% 5 300 215 100.56% Greater Hermanus 88 80 96 100 100 70 100 67 5.” Findings 1.04% 100. Unf ort unat e l an overa l dec li e was recor ded s i ce the ast B l e Dr op c t y n n l u assess e t. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95.00% 100.4 100% 2 500 160 84. m n he The I nspect ors Pane l ot edt he f o ll w i g: “ T BDS was poorly populated for the virtual assessment.00% Regulatory Impression: As host of the K l i Kar oo Nat i na l ts Fest i a l i h dra w b i cr owds of peop l t wou l be expected en o Ar v wh c s g e i d that the m u c i a li y wou l be m o v i il nt towar ds dr i k i g wat er qua li y m aage e t n ts quest to ni p t d re g a n n t n m n i i pr ot ect pub li hea l h. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 26.1 0 88 90 70 100 100 20 100 85 7.5 62% 15 900 253 99.8 0 1.1 0 90 80 93 100 100 85 100 93 3.00% 84.3 Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Buffeljagsbaai Baardskeerdersbos 90 89 70 100 100 100 100 78 2.2 The poor m i rob i l g i a l o pa nce has beco e trend that requ i es drast i measures to c o o c c m li m a r c ens ure t hat the hea l h of allr es i ents and v i i ors ar epr ot ect ed.5 24% 900 400 100. Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% 100.06% 5.31% 24 54% 42 800 302 100.91% 93. WESTERN CAPE Page 35 WESTERN CAPE Page 36 .7 0 Pearly Beach 90 89 85 100 100 100 100 81 2.2 89 90 69 100 100 100 100 93 2.4 0.8 43% 9 800 254 100. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Buffelsrivier Kleinmond Stanford Oog 26 15 26 100 0 45 0 0 61 13 27 100 100 45 10 0 62 3 18 100 0 10 10 0 90 70 93 100 100 100 100 88 2.38% 0.00% (2 months) No data 37.00% 96.68% (→) NA 0. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.13% 30 57% 97 403 176 86.37% (→) NA 0. The other representatives were accommodating and attempted to answer all questions posed.5 NI 15 000 100. o t The m u c i a li y i encouraged t o deve l p a portf o li of ev i ence dur i g the year to ensure ni p t s o o d n that a ll i f or a on i avail b l f or assess e t.09% (↑) 60.15 17% 230 110 100.5 0.15% (→) NA 1.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.96% 100.07%(↑) 63.8 0 1.88% Dysselsdorp Oudtshoorn De Rust Water Services Authority: Water Services Providers: Overstrand Local Municipality Overstrand Local Municipality 90. D i i f ect i n opt i i at i n t d st sn o ms o s i t o be done as a pr i r i y.00% (3 months) 20.80% 95.62% (6 months) No data Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.5 0 90 90 100 100 85 100 100 93 2. Unfortunately we did not receive all the information we were promised at the Confirmation Assessment and so the Blue Drop scores have remained fairly low. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Performance Area Water Safety Planning Process & Incident Response Management Process Control.83% 5.08 100% 290 275 93. o o The techn i a lver i i at i n (Pr eekst oe l revea l d the f oll w i g f i d i gs: c fc o ) e o n n n 1. n WESTERN CAPE Page 37 WESTERN CAPE Page 38 .up b l wers not be i g i wor k i g c o s o n o n n n or der and f il er m e a not be i g up to standar d e i her.1 0 80 35 81 67 100 65 75 32 4. It i requ i ed that attent i n s g i en to treat e t m i n m m rove n s r o i v m n opt i i at i n i Gr eat er Her a and K l i ms o n m nus e n o t o ens ur e that the chem i a l o m nd c c m p nce trend li a i p m roves t owar ds the nat i na lst andar d expectat i n.06% (11 months) 73. t di n t Water Services Authority: Water Services Providers: Prince Albert Local Municipality Prince Albert Local Municipality 70. m n p e t fa il r e and other events wer e not captured n th i u i s book.5 NI 3 000 96. even m o so when e re cons i er i g t he fact that th i i a s am u c i a li y w i h li i ed resources ande c ono i nvest e t.75% NI NI 3 000 88. 3. d n s s m l ni p t t mt m c i m n The Depart e t sa l t es the ded i at i n of the off i i l respons i l f or t he treatm e t and m a m e t m n u c o cas be n nage n of dr i k i g wat er. 2.00% (11 months) 69. sn o The wat er saf ety p l nn i g pr ocess st illr equ i es a f u l SANS 241 to i f or on a lt he poss i l a n r n m be r i ks. a s Ther e however re a s roo f or i p m e t.00% (4 months) Regulatory Impression: The perf or a m nce i p m rovem e t of Pr i ce A l ert Loca l u c i a li y i re a n n b M ni p t s m rkab l .00% (↑) 47.2 88 75 81 65 100 65 75 32 3.25% 0.li e m o tor i g dev i es of wh i h not a lr ead i gs v n n ni n c c n ar e capt ured. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 60. The sa e m goes f or the expens i e i .46% (11 months) 100. A l o no recor d i gs on regu l r operat i ns.86%(↓) 62.Regulatory Impression: The i p m e t of Overstrand Loca l u c i a li y’ s B l e Dr op perf or a s m o re a m rove n M ni p t u m nce i st m rkab l . wh i h needs to be i c l ded as part of the m o t or i g pr ogra m e s c n u ni n m .46% (11 months) 100. The m u c i a li y i requ i ed to i p ni p t s r m rove d i i f ect i n.15% (11 months) 93.00% 2.1 2. co m e by ens ur i g that a lr equ i ed nf or a on m nce n r i m ti necessary f or p l nn i g and m a m e t ar e sourced and used to ensure eff ect i e use of a n nage n v i f r astruct ure. A good l gbook syst e i b e i g i p o m s n m l m n e e ted but unf ort unat e l se l ct i e recor d i gs are y e v n m a It was f ound that equ i de.5 NI 9 000 96. but has been adopt ed as the nor f or bus i ess hencef orth. such as des l dg i g wh i h s s n a o u n c i requ i ed to en sure eff ect i e treat e t. Th i nn to i m fc o m m n e m t m n s ded i at i n ev i ent l goes beyond the ob j ct i e of regu l t ory recogn i i n f or exce le nt dr i k i g wat er c o d y e v a to n n qua li y m a m e t. Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. The Depart e t w i h t nage n m n m n s to app l ud th i appr oach.7 0. n n Ther e re a s space f or i pr ove e t accor d i g to the f o ll w i g f i d i gs: m i n m m n n o n n n Findings 1. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 88 69 81 66 100 20 75 32 6.65%(↑) 55. s i ce e n obt a i i g t he recogn i i n n ter sof cert i i at i n f or 3 syste stakes co m edab l co m i e t. Asset m a m e t m u be i p nage n st m roved. The m i r ob i l g i a l o p nce of the K l arstr oo s yst e i we lb e l w the expected c oo c cm l i a a m m s o standar d.72% Klaarstroom Leeugamka Prince Albert Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.9 0. r v m n The eff i acy of the sand-f iltrat i n i quest i ned s i ce Back. 74% Stellenbosch Franschoek Blackheath a Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.66% 100.Water Services Authority: Water Services Providers: Saldanha Bay Local Municipality West Coast DM a 87.69% (↑) 80. WSP: 98.36% 100. g n fc o u s m n Findings 1.34% (↑) NA 430 44% 5 000 >500 100. c oo c cm l i a n c a o m r i m n The Loca l u c i a li y i requ i ed t o do a pr oper r i kas sess e t (as per wat er saf ety p l n M ni p t s r s m n a requ i e e ts). v ni n m s m ress v Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. City of Cape Town a 95. The co p t m rehens i e m o t or i g pr ogra m ei f ound to be i p i e.75%. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 96.79% (↑) NA 450 51% 2 540 >500 97.69% Saldanha Bay a Water Services Authority: Water Services Providers: Stellenbosch Local Municipality Stellenbosch LM.18% 99. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 87.8 0.02% (↓) 94.21% (4 months) 96.84% 72 72% 83 323 >500 93.11% 2 100% 12 000 166 86. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Performance Area Water Safety Planning Process & Incident Response Management Process Control.31% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.45% 75.00% 93.4 0 100 70 100 100 100 100 100 93 1.57% 84. t s li ht i t ens i i at i n of current pr ocess.02% 38 (combined) 71% 85 000 317 97. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 74 95 89 80 100 80 75 88 4.79% 95.2 0 100 70 100 100 100 0 100 82 10.2 0 95 94 78 100 100 88 100 88 2.40% (↑) NA 250 78% 70 000 >500 96. and t o mp l rm n i e e t contr o l m n m e asures that w ille ns ur e m p m e t n i rove n i qua li y.48% WESTERN CAPE Page 39 WESTERN CAPE Page 40 . the covet ed B l e Dr op stat us i i m i ent.48% Regulatory Impression: Sa l anha Bay Loca l u c i a li y t oget her w i h gr eat support of the W e Coast D i tr i t M u c i a li y s d M ni p t t st s c ni p t i perf or i g rat her we l i co p i g w i h the str i gent cr i er i set by t h i regu l t i n pr ogra m e W i h m n n m l n y t n t a s a o m .11% (↑) 95.2 92 90 100 100 100 98 100 85 1. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Faure a Wemmershoek a 100 90 89 100 100 100 100 85 1. WSP: 98. Water Safety Planning Process & Incident Response Management Process Control.4 0 The M i r ob i l g i a l o p nce i the ret i u l t i n syste requ i es further mpr ove e t.00%.00% 99.5 0 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 97. 78% 97.00%. t h i c an be accounted to the ss v m rove n n a u m n s enhanced co m i e t of o f f i i l fro bot h S wartl nd and W e Coast m u i i a li i s. recor ds m p bot h che i a l nd t m li i s i l y m c a m i rob i l g i a l o p nce to be we llo ut of range. m rove n Water Services Authority: Water Services Providers: Swartland Local Municipality West Coast DM a 92.88% (↑) 71. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 76 89 94 93 100 85 100 100 3. The f i d i g of dat a sub i s i n was d i cussed. n ma o Anot her co m e m ndab l i sue wou l be the appr oacht o asset m a m e t.Current l no che i a l m n tc c p n t n c a o m y m c m o t or i g i recor ded w i h i the ret i u l t i n system . WSP: 97.94% 72 72% 4 950 100. The W a Serv i es Aud i e s d nage n ter c t report toget her w i h a deta il d asset reg i ter i p t e s m ressed s i ce t cont a i ed a llt echn i a l i f or a on as n i n c n m ti requ i ed by the B l e Dr op requ i e e ts. Th i prevent ed t he M a e m t m n m t s l sburys yst e fro an even m m m better scor e under the D Q Co pa nce Requ i e et.21% Regulatory Impression: A m a i e i p m e t was recor ded s i ce the l st B l e Dr op assess e t. WSP: 97. It i rei er at ed that a lc o n n m s o s s t m resu l s shou l be sub i ted to the Depart e t. Th i ens ured the a ll cat i n of B l e Dr op cert i i at i n n 3 of n n t n o s o o u fc o i the 5 wat er supp l syste s The Depart e t w i h to congrat u l t e thesem u c i a li i s on th i y m .78% 98.2 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.1 3. The Depart e t w i h to m n fe t u m n s congrat u l t e t hese m u cp a li i s w i h th i exce le nt perf or a and woul encourage the to a ni i t e t s m nce d m pr oceed i t he s i il r fash i n. Those resu l s report ed ste sfro ni n s t n c a o t m m the W e Coast D i tr i t M u i i a li y’ s m o t or i g pr ogra m e st s c ncp t ni n m . m n s a ni p t e s pr est i i us ach i ve e t. toget her w i h the C i y of Cape Town (bu l pr ov i er i 3 syste s. WESTERN CAPE Page 41 WESTERN CAPE Page 42 . I t s requ i ed that th i m a c o o c c m li a i r s tter s pr i r i i ed for i o ts ur gent i p m e t. r u rm n It ho wever very unf ort unate t hat the ns pect ors det ected that at east one fa il r e( resu l ) was se l ct i e l i l u t e v y o i ted fro be i g sub i ted ont o t he BDS. Bot h these m t m n cas m a st ncp t e syst e sar e on verge of be i g cert i i d w i h the covet ed B l e Dr op stat us.89% Malmesbury a Moorreesburg / Koringberg a Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control. W m li rm n Findings 1. go e m n The wat er qua li y co pa nce n Franschoek i ho wever sub-standar d. was found to m a e t t k d n m ) nage dr i k i g wat er qua li y i exce le nt fash i n.90% (↑) 71.Regulatory Impression: St e ll nbosch. The S wart l nd Loca l a M ui i a li y i encour aged t oe x pand i s m o t or i g of che i a l n p t s c t ni n m c det er i ands at cr i i a l ontro l o i ts w i h i t he ret i u l t i n syste .0 1. t d m t m n p nce ana l ses li a y 2. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 92.21% 92.1 64 89 94 93 100 93 100 97 3.94% 72 72% 23 650 100.00% (11 months). 1 53 35 44 82 100 100 80 55 4.94% 2.3 Water Services Authority: Water Services Providers: Theewaterskloof Local Municipality Theewaterskloof LM.94% 6 87% 56 244 92 100.1 1.33% 100% (10 months) 58. Suur bark and t n n e m ve Barryda l w illb e nef i from eff ect i e wat er saf ety p l nn i g i p e t v a n m l e e tat i n. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 90. ny Findings 1.89% (8 months) 100.2 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 89.7 0.4 0.00% 75.3 89 50 46 100 100 0 100 61 6.4 64% 10 000 90 91.00% 52. e c o o c m li n o The i spect ors wer e verym u i p n ch m ressed w i h ane x cept i na l f f ort to get wat er saf ety p l nn i g t o e a n pr ocess n p l ce.4 142% 5 144 276 100.44% 2.7 1.9 53 35 51 81 100 70 80 43 6.00% 97. The m u i i a li y i re i ded that the cont i uat i n of t h i r i k.5 55 73 55 83 100 100 80 23 4.33% (↓) 65.40% 79.58% (↑) 35.5 40% 10 000 <50 88.24 58% 2 500 56 93.30% 67.50% Swellendam Buffeljagsrivier 81 70 74 100 100 20 100 51 0 0.6 106% 4 952 343 100.6 81 80 50 100 100 3 80 45 6.1 0. WESTERN CAPE Page 43 WESTERN CAPE Page 44 .78% 100% (11 months) 60.14% (↓) 71.00% 0. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Suurbrak Barrydale Performance Area Water Safety Planning Process & Incident Response Management Process Control.55% 0.50% 1.77% 100.67% (9 months) 100.2 Municipal Blue Drop Score 2011: Systems Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.7 0.00% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.1 53 75 55 66 100 100 80 55 4.67% 100. y ach i ved recor ded m i r ob i l g i a lc o pa nces ar e not accor d i g to expectat i ns.94% (↑) 67. W h t m p i e t s m n o il i ress v i i s certa i l not perf ect as yet.2 0.00% 73. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Genadendal 86 79 89 100 100 90 100 85 1.53% 2.39% (↑) 59.9 NI 1 926 100.84 NI 8 515 164 96.00% 57. The ns pect ors wer e not conv i ced t hat s i e-spec i i oper at i ns and m a t enance m a l i n t fc o i n nua s ar e i p l ce at a lo f the treat e t fac ili i s. The qua li y of dr i k i g wat er supp li d by the syst e s of Buff e ljagsr i i r.48% (↓) 60. The m u c i a li y i to ensure that pr ocess n a m n t e ni p t s contr o ll rs ar e conversant w i h the cont ent of these m a l . A f u lS A NS 241 i to be done dur i g the season of h i hest r i k (e. e t nua s Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Water Safety Planning Process & Incident Response Management Process Control.5 0. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 76.Water Services Authority: Water Services Providers: Swellendam Local Municipality Swellendam Local Municipality 80.00% 100.00% Regulatory Impression: The m u c i a li y m a ni p t nagest he S we le nda syste w i h the requ i ed exce ll nce but unf ort unat e l m m t r e y s i il r perf or a i not dup li at ed n t he ot her 3 syst e s Even though reasonab l good scores wer e ma m nce s c i m .31% (↑) 30. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 64.6 1.94% 1.52% (↑) 55. g.based appr oach i i a ncp t s m n n o s s s para o m unt. Overberg Water b 75.1 The m o t or i g pr ogra m e i yet t o be i p ni n m s m roved accor d i g to the r i k based wat er saf ety n s p l nn i g pr ocess. after a n s n g s f i st ra i s) t o i f or r i k e l r n n m s e e ts that shou l be i c l ded i the m o t or i g pr ogra m e m n d n u n ni n m .33% (↑) 35. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Grabouw Greyton Riversonderend a 53 33 66 80 100 70 80 15 6.8 65% 30 000 104 97.94% 1.94% 0.4 50% 2 105 95 91.10% (↑) 51.00% 4.41% Botrivier Genadendal (Voorstede) 53 35 44 100 100 20 80 35 7. 69% (↑) NA 0.9 100% 11 123 261 94.3 100 98 100 100 100 100 100 70 0.8 0.00% (1 month) 95.1 Performance Area Water Safety Planning Process & Incident Response Management Process Control.08% Algeria Bitterfontein Kliprand Municipal Blue Drop Score 2011: Systems 53 73 44 76 100 100 80 35 4. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 97. 5.36% 98.a to s o m kers gener at e m o e tu towar ds the target of exce le nce. Th i s a m e e t i n a p s i re reco m e m ndat i n.78% 98. n n n A nu b of syst e sar eo per at i g at or over des i n capac i y. The wat er saf ety p l n tab l d at the assess e t was f ound to be pr o i i g.90% (↓) 66. n e y m Findings 1.12 100% 1 151 104 100. The cond i i n of the o m n a m r e to p l nt requ i es ur gent att ent i n and nvest e t. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 38.15% (→) NA 0.44% 100.0 1.96% (↑) NA 72 72% 124 000 418 98.67% (3 months) 100.12 NI 100 41.42% (↑) NA 29. Performance Area Systems Swartland (Bulk System) Withoogte (Bulk System) Water Safety Planning Process & Incident Response Management Process Control.35% Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 88. o The m o t or i g of free ch l r i e l ve l i a lls yst e si requ i ed. y n n Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Th i w illo n l be poss i l i a concerted eff ort of bot h off i i l ( a m e t and t a s y be f c a s m nage n pr act i i ners) and dec i i n.61% (↑) 60.33% (1 month) Regulatory Impression: Overa lt he B l e Dr op perf or a of Thee wat ersk l of Loca l u c i a li y i poved s i n i i ant l .20% 99. n be Ho wever t her e re a s roo f or cons i erab l i -roads to be m a i the var i us areas of the str i gent m i n m d e n de n o n cr i er i set.4 0 100 98 100 100 100 88 100 100 0.69% 95.62% (↑) 86. but w i h var i us e l g r o t o m n e e ts st illt o be i c l ded or i p n u m roved. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 93 95 100 100 100 96 100 100 0. 3.2 0. The u m nce o M ni p t m r g fc y Depart e t theref ore w i hes to sa l t e th i co m edab l ded i at i n wh i h m aes enhance e t of th i m n s u s m n e c o c k m n s k i d poss i l .21% 96.69% 2. a i i g i the a e m n m sn mn n r i ht d i ect i n. It s noted m nm i that the j i t eff ort bet ween Thee wat ersk l of and Over berg W a once aga i ensured for a reasonab l on o ter n e good show i g under t he Cal don wat er supp l syste . Th i s an unsusta i ab l m er m n g t s i n e s i uat i n that requ i es p l nn i g f or s i n i i ant cap i a l invest e t to cont i uous l secure the t o r a n g fc t m n n y supp l of saf e dr i k i g wat er.6 1.36% (↑) 59.Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% (3 months) 93.00% 60.5 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.3 0 100 13 15 100 0 63 100 40 3. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 76. It does not bode we lw i h a fac ility treat i g a r o i m n t n dr i k i g wat er to be i such a state. ni n o n e sn m s r The operat i ns at t he Gr abou w treat e t p l nt ar e far fro des i ab l .63% 9.12 (yield) NI 490 100. The m o t or i g ni n pr ogra m e m shou l be i f or e by the dent i i d r i ks and cr i i a l ontro l o i ts dent i i d d n m d i fe s tc c p n i fe thr ough th i pr ocess.00% 100.8 0 2.00% 58. 4.5 63% 18 024 332 97. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 98 74 0 100 0 5 25 48 0 0.31% WESTERN CAPE Page 45 WESTERN CAPE Page 46 .9 53 38 51 73 100 44 80 35 7. s The na i g of wat er supp l syste sar e reco m e m n y m m nded to be rev i ed to rat her descr i e the s b ar ea supp li d w i h wat er nst ead of t he wat er treatm e t p l nt descr i t or. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Tesselaarsdal Villiersdorp Caledon a (Overberg) 63 98 93 75 90 78 80 97 3.1 Water Services Authority: Water Services Providers: West Coast District Municipality West Coast District Municipality 97.94% 0.1 60% 77 524 225 97.43% 0.6 (yield) 37% 7 199 308 97. 9 1.76 64% 64 100.30% 100.Regulatory Impression: W e Coast D i tr i t M u c i a li y ser i us l m p st s c ni p t o y i ressed w i h i s ded i at ed perf orm a as a Bu l W a t t c nce k ter Serv i es Pr ov i er.00% 98.00% Water Safety Planning Process & Incident Response Management Process Control.5 99% 41 339 251 100.00% 2 90% 6 457 279 100. The Mun i i a li y’ s i t ervent i n i c l ded co m u t y consul at i n wh i h has been t o n ge cp t n o n u m ni t o c conduct ed i co m e n m ndab l fash i n.00% 95.8 100 80 100 98 100 100 100 82 1.75% 7 34% 10 132 235 100. E.75%(↑) 96.1 2.3 1.15% 10.50% 0. The i tr oduct i n of d i i f ect i n w ills ur e l ens ure m a i e e o n o sn o y ss v i p m e ts w i h i the next report i g cyc l . f y de u m a o On t he m u c i a li y’ s request t he Depart e t partook i the endeavour to m p ni p t m n n i rove the co p nce m li a s i uat i n i A l i rs. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 95. g. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months) 98.68%(↑) 92. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties Systems Performance Area Op Die Berg Prince Alfred Hamlet 100 90 100 97 100 80 100 100 2. m rove n n a m n The rega i i g of B l e Dr op stat us for B i terf ont e i ( wher e W e Coast DM i bot h aut hor i y and nn u t n st s t pr ov i er) serves as f urt her ev i ence of the d i cussed eve l ded i at i n. The i spect ors wer e m p d d s l of c o n i ressed by the recept i eness of t heof f i i l to reco m e v cas m ndat i ns m a by t he regu l t or. y p Water Services Authority: Water Services Providers: Witzenberg Local Municipality Witzenberg Local Municipality 97.00% 100.1 100 80 100 97 100 100 100 100 0.9 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave.00% 100.4 1.00% 100.8 100 80 100 99 100 90 100 100 0.61 52% 3 122 102 96.00%(↑) 93. The Depart e t w i hes to sa l t e the att i ude that served as cata l st for th i s i n i i ant u m n s u t y s g fc i p m e t s i ce the l st assess e ts.00% 2. The sam el ve l co m i e t i ex pect ed for the wat er m rove n t n n e e of m t m n s supp l of K li r and.56% Ceres Wolsle Tulbagh Municipal Blue Drop Score 2011: Systems Performance Area Water Safety Planning Process & Incident Response Management Process Control.00% 96.1 1.55%(↑) 89. Th i re arkab l perf or a trans l t ed nt o a nu b r of syste sbe i g cert i i d w i h c d s m e m nce a i m e m n fe t B l e Dr op stat us.19%(↑) 95.00% WESTERN CAPE Page 47 WESTERN CAPE Page 48 .00% 100.9 Blue Drop Score (2011) Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management Bonus Scores Penalties 91 100 100 98 100 100 100 100 0. a e m e ts wer e o de a m nd n s wi t l m a on the B l e Drop Syste ( BDS) to ens ur ea dher ence to regu l t ory expectat i ns. WSA's . Th i perf or a j st i i s a p l ce i the Nat i na lTop 10 B l e Dr op perf or e s m nce u f e a n o u m rs. The Depart e t w i h to ni p t m n s congrat u l t e th i wat er serv i es aut hor i y ( SA wh i h has pr oven that t he s i e of a m u c i a li y s not a s c t W ) c z ni p t i to be the det er i i g factor of the success w i h i the B l e Dr op Cert i i at i n progra m e rat her the m nn t n u fc o m but ded i at i n to d ili ent l adher e to the str i gent cr i er i s et. c o g y n t a he I n t he wor ds of the Lead I nspect or: “ T WSA has shown high level of commitment throughout the whole process.Regulatory Impression: Once aga i an i p i ep erf or a by W i zenberg Loca l n m ress v m nce t M u c i a li y. WESTERN CAPE Page 49 . The level of commitment from the management sideit could benefit other This is one of the municipalities which can be used as a case study ” (lesson learning). contributed as well. The officials have put more effort in the preparation for the 2010/11 assessment. this was proven based on the availability and the quality of the information presented during the on-site assessment and the information on the Blue Drop System.