KSIC LIMITED., BANGALORE.CHAPTER I EXECUTIVE SUMMARY The silk weaving factory in Mysore, presently owned by KSIC, was established in the year 1912 by the Maharaja of Mysore province. Initially the silk fabrics were manufactured and supplied to meet the requirements of the royal family and ornamental fabrics to their armed force the unit was started with 10 looms and gradually increased to 44 looms over a period. The looms and preparatory machines were imported from Switzerland and was the first of its kind in India. After India gained Independence the Mysore state Sericulture department took control of the silk weaving factory. KSIC Ltd was established on 18 April 1980 with assistance by state government of Karnataka. Government and World Bank scheme under integrated Karnataka sericulture project. KSIC is the only organisation in the country commanding the entire gamut of silk production right from the reeling of cocoons to the weaving of pure silk fabrics, under one roof. The output share of textile has decreased from 21.8% in 1970 to 13.7% in 1990 while that of machinery and equipment has increased from 12.2% to 34.1%. As part of MBA programme Bangalore University as required to undertaken in KSIC. This Internship training enables to know the realities of the business and application of theoretical knowledge in practical environment. Primary data has collected from face to face interview with departmental heads, managers, and workers. The secondary data has collected through website of KSIC Industry and documents of the company, annual reports, T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE -1- MBA 3rd Sem KSIC LIMITED., BANGALORE. Brochure of the company and a swot analysis is done to find strength, weakness opportunities and threats of the organisation. The organization encourages employee participate in the management. With the help of formation of quality circles and mutual discussion among the employees the company has been successful in solving work related problems. There are old technologies and machineries used in production. And some machines remain unused by the production department. Hence it has been recommended that the company adapts to new technologies of production in making work effective and makes proper use of the machineries without keeping it idle. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE -2- MBA 3rd Sem KSIC LIMITED., BANGALORE. INTRODUCTION TITLE OF THE STUDY This study is titled as “AN ORGANIZATIONAL STUDY AT KSIC (KARNATAKA SILK INDUSTRY CORPORATION)” Bangalore. OBJECTIVES TO STUDY: • To know the working of the different departments in the organization. • To put theoretical knowledge into practical experience. To know the growth and present statues of KSIC. To know the strength and weakness of KSIC Ltd. To know the operating, Manufacturing and Quality maintains of KSIC. • • • • To study about the financial statement Of KSIC. • To identify the problems if any, and to make suggestions. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE -3- MBA 3rd Sem KSIC LIMITED., BANGALORE. SCOPE OF THE STUDY A well organized effectively formed organization forms the base stone of every successful business. The project study on organization provides an excellent opportunity for experiencing and understanding the organization. This also enables the student to find out the correlation between the theory and real business. The project helps in developing the internal abilities and interpersonal skills and thereby encourages the capabilities of the student. The study helps to find out the working of different. METHODOLOGY SOURCES OF DATA COLLECTION 1. Primary Data Primary data were acquired mainly through direct observation of various functions in the organization and through interaction and communication through unstructured interviews with the concerned department heads and officials of the organization. 2. Secondary Data. • Manuals • Past records • Website Information is collected to know the organization structure and its working and SWOT analysis has been done. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE -4- MBA 3rd Sem KSIC LIMITED., BANGALORE. LIMITATIONS OF THE STUDY: The study was restricted only for 45 days. Due to time constraint an in depth study of all the departments was not possible. In the study only the general organization study has selected. Since the managers were busy with their work schedules it was not possible to spend more time with them for discussion. OBJECTIVES OF THE STUDY 1. Societal benefits. 2. Organisational objectives. Functional objectives. Personal objectives. 3. Functional objectives. To Study the functioning of all the departments individually in KSIC LTD., Bangalore. This study helped me to relate theoretical knowledge with the practical scenario in the organisation. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE -5MBA 3rd Sem KSIC LIMITED., BANGALORE. CHAPTER II INDUSTRY PROFILE It is said that silk was discovered during 2640 B.C. in China. Chinese Empress, Ling Shi studied the silkworm and learnt the art of unwinding the silk from the cocoon and made silk fabric from it. This was the beginning of the silk industry in China. Though India is the second largest silk producer in the World after China, it accounts for just 5% of the global silk market, since the bulk of Indian silk thread and silk cloth are consumed domestically. Germany is the largest consumer of Indian silk. The sericulture industry is land – based as silk worm rearing involves over 700,000 farm families and is concentrated in the three southern states of Karnataka, Tamil nadu and Andhra Pradesh. The states of Assam and West Bengal are also involved in the industry to a certain extent. The present market context for silk in India is one of vigorously growing internal demand for silk fabrics, with growth rates of above 10% per year. It is mostly for traditional (sari type) design and does not impose sophisticated quality requirements upon the industry. This situation is likely to continue, unless Indian sericulture is able to provide sufficient quantities of raw silk at affordable prices. The present trends represent a limitation to price increases for silk produced in India T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE -6- MBA 3rd Sem KSIC LIMITED., BANGALORE. By import from other silk producing countries like China, Brazil, Korea etc., as well as by substitution with other fibres including by artificial Silk. It also appears unlikely that the present demands can be met merely by expanding mulberry area in order to increase cocoon and raw silk production. Future additional output is raw silk will therefore mostly have to come from substantial productivity increases, mainly area and labour productivity. Currently there is a growing demand for silk fabric among the growing Indian middle class and young urban consumers. These modern silk fabrics typically are produced by the expanding power loom weaving industry. The quality requirements imposed by this trend can only be met by bivoltine raw silk for conventional power looms. The bulk of today’s world export demand is almost exclusively based on high graded quality bivoltine raw silk. If Indian sericulture is unable to generate a substantial production of bivoltine raw silk, these important market segments will continue to be lost outside competitors. The three main market segments offer great opportunity to India’s silk industry: i. The broadening domestic traditional demand multi bivoltine based. ii. The domestic demand for non – traditional silk fabrics, based at least partly on non-graded bivoltine rworld bank and a grant contribution aw silk. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE -7- MBA 3rd Sem KSIC LIMITED., BANGALORE. iii. The vast and expanding international market for raw silk, silk fabrics and ready made, based on graded bivoltine silk, an export potential as yet relatively little exploited by India. In one of the efforts of the Indian Government to promote the sericulture Industry, the National Sericulture Project (NSP) was initiated as a national project operational in 17 states in India. The projected funded by the Central and the State Governments together with an input of foreign funds, has a credit portion from the world bank and a grant contribution from Swiss Development Corporation. The project was started in 1989 for a period of six years with the objectives oriented toward increased production, improved productivity, quality and equity. One of the critical elements taken into consideration by the project was the dominant involvement f the Central and State Government Organisations in the promotion of sericulture. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE -8- MBA 3rd Sem KSIC LIMITED., BANGALORE. CHAPTER III COMPANY PROFILE HISTORY The silk weaving factory in Mysore, presently owned by KSIC, was established in the year 1912 by the Maharaja of Mysore province. Initially the silk fabrics were manufactured and supplied to meet the requirements of the royal family and ornamental fabrics to their armed forces. The unit was started with 10 looms and gradually increased to 44 looms over a period. The looms and preparatory machines were imported from Switzerland and was the first of its kind in India. After India gained Independence the Mysore state Sericulture department took control of the silk weaving factory. KSIC Ltd was established on 18 April 1980 with assistance by Government and World Bank scheme under integrated Karnataka sericulture project. KSIC is the only organisation in the country commanding the entire gamut of silk production right from the reeling of cocoons to the weaving of pure silk fabrics, under one roof. In 1980 the silk weaving factory was handed over to Karnataka Silk Industries Corporation Ltd., of Karnataka enterprises and is popularly known as KSIC. The take over was enthused by effecting modernization and expansion assisted by the World Bank to the tune of Rs. 27.30 crores integrated under Karnataka sericulture project. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE -9- MBA 3rd Sem KSIC LIMITED., BANGALORE. INTRODUCTION Indian history is waking up to the challenges thrown in by market economy. To survive in this highly competitive scenario, human resources play a vital role. An organisation is nothing without its “Human resources”. Growing global, liberalization policy, technological advancement, increased competition, privatization are the characteristics of today’s economy, which emphasizes the crucial role of managing human resources for the organisations growth and survival and its growing importance. The field of human resources management is in a state of rapid transition. It is only the successful corporate edge in today’s market place is their ‘people’, and they should manage their human resource in their “transition”. Managing human resources is an extremely important part of making an organisation work well. Managing human resources means acknowledging that the humans in the organisation are the most important part of getting thing things done. The human resource approach assumes that no amount of clever work with figures, or the latest technical equipment, will deliver anything unless people agree to work in co-ordination with each other. Thus is applies to everyone in the organisation. “Management is the method of effectively utilizing available resources for the purpose delivering goods service to the maximum satisfaction of maximum number of people”. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 10 - MBA 3rd Sem KSIC LIMITED., BANGALORE. Mysore is rich for its Royal heritage and Grandeur and it is no surprise that the silk produced there reflect the traditional splendour through its rich yet delicate motifs. The name Mysore silk is a befitting tribute to its ancestry. KSIC the proud inheritor of this royal legacy, has treasured it for over seven decades, has been producing 100% pure silk with pure gold zari. We are in the business of manufacturing quality silk products of varied designs for end user consumption. The products include finest of designer silk sarees, salwar kameez, shirts, kurta’s, silk dhoti and men’s tie. The silk products are manufactured in our factory located in Mysore district of Karnataka state. The silk weaving factory in Mysore, presently owned by KSIC, was established in the year 1912 by the Maharaja of Mysore province. Initially the silk fabrics were manufactured and supplied to meet the requirements of the royal family and ornamental fabrics to their armed forces. The unit was started with 10 looms and gradually increased to 44 looms over a period. The looms and preparatory machines were imported from Switzerland and was the first of its kind in India. After India gained Independence the Mysore state Sericulture department took control of the silk weaving factory. KSIC Ltd was established on 18 April 1980 with assistance by Government and World Bank scheme under integrated Karnataka sericulture project. KSIC is the only organisation in the T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 11 - MBA 3rd Sem KSIC LIMITED., BANGALORE. Country commanding the entire gamut of silk production right from the reeling of cocoons to the weaving of pure silk fabrics, under one roof. In 1980 the silk weaving factory was handed over to Karnataka Silk Industries Corporation Ltd., of Karnataka enterprises and is popularly known as KSIC. The take over was enthused by effecting modernization and expansion assisted by the World Bank to the tune of Rs. 27.30 crores integrated under Karnataka sericulture project. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 12 - MBA 3rd Sem KSIC LIMITED., BANGALORE. COMPANY VISION AND MISSION VISION “To provide employment directly and indirectly by producing goods, products and marketing effectively in the market”. MISSION “Manufacturing and marketing of Mysore silk sarees”. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 13 - MBA 3rd Sem KSIC LIMITED., BANGALORE. GROWTH AND DEVELOPMENT The Karnataka Silk Industries Corporation (KSIC) has been awarded the certificate of Geographical Indication for Mysore Silk, elevating it to a brand name for its exclusive use. It’s now official; Mysore Silk belongs to Mysore district. The Karnataka Silk Industries Corporation (KSIC) has been awarded the certificate of Geographical Indication for Mysore Silk, elevating it to a brand name for its exclusive use. Henceforth, all Mysore Silk sarees sold by the KSIC will come with the logo IPI, meaning Intellectual property India. KSIC is also the first state government enterprise to get a logo from the Geographical Indication Registry (GIR), a Central government body based in Chennai. GIR was formed to protect the Intellectual Property Rights for Indian goods under the Geographical Indication of Goods (Registration and Protection) Act, 1999. The GIR Certificate is a sign used on goods that have a special geographical origin and possess qualities or reputation of their place of origin. The KSIC also will have the patent rights of Mysore Silk brand and no other organisation can use the same name for other silk products. The other products which have been awarded GIR Certificate include Kanjeevaram sarees, Basmati Rice, Swiss watches and Dutch Tulips. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 14 - MBA 3rd Sem KSIC LIMITED., BANGALORE. PRESENT STATUS OF THE INDUSTRY KSIC produces 6,000 sarees every year and, armed with the GIR Certificate, KSIC now plans to have a distributor in every state. EXCLUSIVE STATUS Manufacturers or traders can use the word ‘Mysore Silk’ to market their silk fabric without KSIC’s nod product must be made in Mysore district penal action for unauthorised use. Every Mysore silk saree will carry a logo- Intellectual Property India. The two pillers of Korean manufacturing sector are textile industries (KSIC code 32) and machinery, equipment and electronics industries (KSIC code 38). The output share of textile has decreased from 21.8% in 1970 to 13.7% in 1990 while that of machinery and equipment has increased from 12.2% to 34.1%. BRIEF ON PRODUCT KSIC is the only organisation in the country commending the entire gamut of silk production right from reeling of cocoons to the weaving of pure silk fabric of various shades and designs, all under one roof. KSIC uses only high quality pure natural silk and 100% pure gold zari. The zari never turnish and will look fresh even over a long period of usage. KSIC is the only organisation to give guarantee for its zari saree in the form of embroidered code No. which is unique to each saree. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 15 - MBA 3rd Sem KSIC LIMITED., BANGALORE. CHAPTER IV ORGANISATION CHART General Manager PERSONAL SECRETARY tor First Personnel Manager Dy. Manager Production DY. Manager Accounts Purchase and stores officer Maintenance eng. Mech. /Electrical Security Labour welfare Officer Weaving Master Assistant Asst. Manager casting Dying Master Printing Master Asst. Throwing Assistants T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 16 - Assistant MBA 3rd Sem KSIC LIMITED., BANGALORE. ORGANISATION CHART ( T.NARASIPURA PLANT) General Manager PERSONAL SECRETARY Asst. stores cum Purchase officer Personnel Officer Asst. Accounts Officer Special Officer Purchase and stores officer Silk Store Keeper Asst. Manager Maintenance Mech./Electri cal T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 17 - MBA 3rd Sem KSIC LIMITED., BANGALORE. CHAPTER V FUNCTIONAL DEPARTMENTS PERSONNEL DEPARTMENT Personnel management is concerned with people at work and its aim is to develop good relationship between management and employee. Personnel management is that part of total management of an organisation, which specially deals with human resources in respect of a) Their procurement. b) Their development. c) Their motivation, towards the attainment of organisational objectives. DEFINITION Edwin Bb Flippo “The personnel function is concerned with the procurement, development, compensation, integration and maintenance off the personnel of an organisation for the purpose of contributing towards accomplishment of the organisation’s major goals”. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 18 - MBA 3rd Sem KSIC LIMITED., BANGALORE. PERSONNEL DEPARTMENT IN KSIC LTD. Personnel department in KSIC Ltd. is a very important and clearly defined department. The department performs the personnel and administrative functions. It has a direct link with the employees and understands their needs and wants. The personnel officer is in charge of this department and under him junior Superintend, junior Assistant Steno Receptionist, Driver, Peon etc. FUNCTIONS OF PERSONNEL DEPARTMENT 1. Recruitment and selection 2. Training 3. Provide sound program of salary and wage administration 4. Allowances for the employee 5. Provide maintain safety measures 6. Keep employment records 7. Handle labour problems and employee disputes DUTIES OF PERSONNEL OFFICER 1. To arrange for appointment of personnel. 2. To arrange recruitment as identified. 3. To comply with all statutory rules relating to personnel and Administrative matter. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 19 - MBA 3rd Sem KSIC LIMITED., BANGALORE. 4. To provide job security, job enlargement. 5. To provide sound promotion policy providing simple scope for self advancement. 6. To ensure statutory compliances of ESI, PF etc. 7. To collect analyse and present the required data for such discussion or the trade union. 8. To provide guidelines of the security officer for the implementation of security measures. negotiation between the board of director and 9. To attend labour courts and conciliations by the labour and other departments. 10. To prepare and maintain upgradation, seniority list of all the employees of the company. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 20 - MBA 3rd Sem KSIC LIMITED., BANGALORE. MANPOWER IN THE KSIC LIMITED The total strength of the employees in KSIC Ltd in 31/03/2005 was 845 according to the records it was 895 in 31/03 2008. 1. MANPOWER OF KSIC Category of employees Executive level Middle level executives Other office staff Workers Total No. of employees 9 17 212 607 845 T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 21 - MBA 3rd Sem KSIC LIMITED., BANGALORE. RECRUITMENT The method by which the company recruits labour is 1. Direct recruitment. 2. Public service commission. 3. Employment exchange. All employees of the individual corporation and companies excluding workers are defined in the factories Act and excluding persons employed in the supervisory or managerial capacity whose basic wages (starting) excluding DA and other allowance exceeds Rs. 700 are to be recruited through PSC. Clerical post such as Steno- Typist, Junior Assistants, Driver, and Receptionist cum Telephone operator, Maintenance Assistants etc. are filled up by under PSC recruitments. Managerial supervisory and workers vacancies are filled up by direct recruitment. The advertisement is published in the newspapers to fill up the vacancies. The Board of Director will nominate a selection council to interview and select the direct recruitment employees. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 22 - MBA 3rd Sem KSIC LIMITED., BANGALORE. TRAINING Training means to give information or skill through instructions or practical. It is a method for increasing the knowledge and skill of the people for a specific job. “Training is the art off increasing the knowledge and skills of employees for doing a particular job”. The Training methods are: 1. On the job training 2. Off the job training 3. Apprenticeship training ON THE JOB TRAINING This is a common used method for training the operative personnel. The workers are trained under the same type of conditions they have to work in future. On the job he can experience the conditions and requirements of actual work situations. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 23 - MBA 3rd Sem KSIC LIMITED., BANGALORE. OFF THE JOB TRAINING Off the job training generally consists of conferences, seminars, lectures, group discussions, case studies, programmes, instructions etc. APPRENTICESHIP TRAINING In apprenticeship training a worker is appointed as an apprentice. The company gives apprenticeship training in the following trades. a. Electrical b. Plumber c. Fitting For selection or incumbent in cash trade, company seeks the list from the regional training centre, as per the rules. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 24 - MBA 3rd Sem KSIC LIMITED., BANGALORE. REMUNERATION TO EMPLOYEES The minority reward paid by the management to worker or an employee for the performance of the assigned task is called “wages” or “salary”. Salary is the remuneration paid to non operative staff, salaries are paid on a monthly basis to office staff, managers, and technical advisors etc. wages is the remuneration paid to the workers involved in production. Work and who’s output can be directly measured. Some employees are working on daily wages. 2. LEAVE POLICIES STAFF Casual Leave Earned Leave National Holidays Stick Leave 12 Days 30 Days 15 days 10 Days WORKERS 14 Days 15 Days 13 Days Encashment of earned leave is permitted only in a year. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 25 - MBA 3rd Sem KSIC LIMITED., BANGALORE. WELFARE MEASURES Employees will get PF, ESI, Minimum Bonus and Gratuity benefits. BONUS FOR EMPLOYEES The word bonus denotes an incentive payment to the workers aimed at enhancing their efficiency and loyalty to their organisation. Promotion takes place when an employee moves to a higher than once formerly occupied. His responsibility, status and pay also increase; the promotions method adopted here is “Seniority basis”. RELATIONS BETWEEN MANAGEMENT AND UNION Most of the employee’s opinion is that there is a healthy relationship between the management and union. So management must take necessary steps to maintain this good relationship. So there is no problem from the part of the union. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 26 - MBA 3rd Sem KSIC LIMITED., BANGALORE. ORGANISATIONAL SETUP OF PERSONNEL MANAGEMENT 1. Security 2. Time Office 3. Telephone 4. Vehicle SECURITY OFFICE Security officer is the head of the security office and under him other security guards. DUTIES OF SECURITY GUARDS 1. To use gate pass 2. Safeguarding factory premises OFFICE TIME Under this section is a timekeeper and a clerk. Their duty is to see that the employee reports in time. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 27 - MBA 3rd Sem KSIC LIMITED., BANGALORE. WORKING TIME Office staff Factory workers 10.00am- 5.30pm 8.30am- 5.00pm VEHICLES The security guards are in charge of incoming and outgoing vehicles. A separate sheet has kept for the vehicles. TELEPHONE The telephone operator is in charge of all the incoming and outgoing call during office time. Security officer in the gate operates the calls, which are coming after office hour. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 28 - MBA 3rd Sem KSIC LIMITED., BANGALORE. DEPARTMENTAL CHART Personal Officer Junior Superintend Junior Assistant Steno Receptionist Driver Peon T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 29 - MBA 3rd Sem KSIC LIMITED., BANGALORE. SPAN OF CONTROL The personnel officer is in charge if this department and under him junior Superintend, Junior Assistant, Steno, Receptionist, Driver, Peon. PURCHASE AND SALES DEPARTMENT In ordinary sense the term purchasing is the procurement of materialism, machinery and tools on payment. But today purchasing has acquired new dimensions and such as it may be defined as “the functions of procurement with a view to reduce the investment, variety and vale of materials so as to facilitate the standardization and competitive marketability of the product”. Functions of purchase department in KSIC To maintain regular flow of materials. To purchase at a competitive price, the right quality from a right source. To ensure higher productivity of men, machine and materials. To ensure production of better quality of products at competitive costs. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 30 - MBA 3rd Sem KSIC LIMITED., BANGALORE. Methods of purchasing KSIC adopt centralized purchasing. It includes purchase of raw materials, stores, land and equipment. Fund, stationary, supplies, chemicals etc all bulk purchases are petty purchases are made though this department except maintenance purchase. Maintenance purchases are made by administration section. Procedure in the purchase department Receiving purchase requisition: This stores office as and when purchase requisition or intends are received from the concerned department. It should be done before two or three weeks. Exploring the source of supply: The selection of right source of supply is very important from the point of view of getting the materials in the time and desired quality at a price. The different categories of suppliers are found out through advertisement, tender, etc. the quotations are compared with others and from this the best is selected. The chemicals are purchased by yearly quotations. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 31 - MBA 3rd Sem KSIC LIMITED., BANGALORE. In KSIC, two types of suppliers are found. Manufacturing suppliers and Distributors and commission agents. QUALITY CONTROL The company has been set up quality control sections of quality control and development. The company has continues research and development programmer a results off which, they can identify new product lines. The quality control ensures the consistent quality products. OBJECTIVES OF QUALITY CONTROL 1. Continue improvement in operations. 2. Improvement in export turnover. 3. Consumer satisfaction. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 32 - MBA 3rd Sem KSIC LIMITED., BANGALORE. FUNCTIONS OF QUALITY CONTROL ⇒ Quality inspection Quality of silk and fabrics checked during various stages of production such as dyeing, weaving, stenciling etc, if the quality of the product is beyond the standards prescribed then it is rejected. ⇒ PRODUCT DEVELOPMENT This function includes the development of original products, modifications etc. factions are done with the tastes and preference of the customers. ⇒ DESIGNING Designing of silk products are done by both designers of international reputes and national reputes. They create new concepts and trends in the area of weaving color combinations. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 33 - MBA 3rd Sem KSIC LIMITED., BANGALORE. MARKETING DEPARTMENT Marketing is the performance of business activities that direct the flow of goods and services from the producer to the customer. It is a system of interacting business activities designed to plan, promote and service to existing and potential customers. The main function of marketing is to view the customer as the very purpose of the business. It emphasizes on identification of a market opportunity and fulfilling the needs of the customers. Without marketing there is no consumer and without the customer there is no use for the product or service the company is producing. At KSIC, the marketing department acts as a guide, and lead the company’s other departments in developing, producing, fulfilling and servicing products and services for their customers. Communication is vital and the marketing department typically has a better understanding of the market and customer needs. The goals and guidelines set by the Marketing Department are in line with the vision and mission of the company. The upper management is also involved in and endorses cooperation by all departments in following and implementing the plan and integrating a consistent message into all communication channels. ELEMENTS OF MARKETING MIX 1. Product Marketing department ensures that the product is of the same grade as specified by the customers and meets the quality standards. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 34 - MBA 3rd Sem KSIC LIMITED., BANGALORE. 2. Price The prices are based on pricing policies taken by the company based on the market conditions. The pricing decisions are taken by the Marketing Department after studying the market conditions and also comparing the competitor’s price. 3. Promotion It deals with advertising and sales promotion for the product. Since the company goes for Industrial marketing department, mainly on electronic segment, it concentrates on direct marketing as a means of promotion which enjoys the advantage of two way communication. 5. Place In this industry the place is not that much important. The production plant is setup in Mysore. COMPETITORS The major competitors in India Kalyan Silk, Chennai Silk, Seemati Silks, Kanchipuram silk, etc. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 35 - MBA 3rd Sem KSIC LIMITED., BANGALORE. ORGANISATION CHART FOR MARKETING DEPARTMENT HOD MARKETING MANAGER ASSSSISTANT MANAGER MARKETING OFFICER SALES OFFICER T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 36 - MBA 3rd Sem KSIC LIMITED., BANGALORE. PRODUCTS OF KSIC LTD T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 37 - MBA 3rd Sem KSIC LIMITED., BANGALORE. Crepe Pallu Zari Stripes Body Plain T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 38 - MBA 3rd Sem KSIC LIMITED., BANGALORE. Crepe Pallu Zari Stripes Body Butta, Crepe Pallu Zari Stripes Body Small Checks, Crepe Pallu Zari Stripes Body Medium Checks. Georgete Tissue Pallu Zari Crepe Tissue Pallu Zari Stripes Body Tissue Georgete Pallu Zari Checks Body Plain T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 39 - MBA 3rd Sem KSIC LIMITED., BANGALORE. Stripes Body Tissue Crepe Rich Pallu Stripes Body Lines Crepe Pallu Mango Body Plain Crepe Pallu Zari Butta Body Plain Crepe Pallu Zari Checks Body Checks Crepe Rich Pallu Zari Checks Body Plain T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 40 - MBA 3rd Sem KSIC LIMITED., BANGALORE. Crepe Pallu Zari Butta Bar Stripes Body Lines Crepe Rich Pallu Zari Body Checks All Over Crepe Pallu Zari Stripes Body Lines T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 41 - MBA 3rd Sem KSIC LIMITED., BANGALORE. Crepe Pallu Printed Body Print All Over Crepe Pallu Zari Printed Body Print All Over T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 42 - MBA 3rd Sem KSIC LIMITED., BANGALORE. PRODUCTION DEPARTMENT DEFINITION: “Production is the making of goods for saleor the rendering of paid services. The making of goods, however, must not be interrupted too literally to mean the creation of some material object; we do not so much make things as make them more serviceable. We create, not material object, but utility”. PRODUCTION DEPARTMENT IN KSIC LTD The production department is largely connected with manufacturing and its allied areas such as, determination of quality and quality to be produced, production planning, work analysis, quality control etc. production department also deals with clerical work relating to various activities of a production of a finished products, material requisition, stock records etc. production department is headed by Production Manager. Plant Engineer, in charge man, Maintenance Assistant and various Supervisors. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 43 - MBA 3rd Sem KSIC LIMITED., BANGALORE. PRODUCTION Production is concentrated in the existing two plants namely 1. Silk weaving and printing plant (Mysore) 2. Silk filature plant. 1. Mysore- Silk weaving and printing silk products The Factory is located in the heart of the Mysore city and is spread over acres. The raw silk yarn Filatures obtained from T. Narasipura factory and open market are put through various process and quality silk products are produced for end user consumption. The factory has an installed capacity of 8, 00,000 Mtrs per annum. The factory is provided with various high end equipments so as to produce best of silk. The factory started with 10 looms in 1930 under the rulers of erstwhile Mysore Kingdom today boasts of more than 159 looms, two warping machines & Pirn Machines and many number of preparatory machines. Most of the machines are imported from Switzerland and Japan. KSIC silk product are well appreciated in the market due to its 100% pure silk blended with 100% pure gold Zari (65% of silver &0.65% of Gold).The sarees manufactured are of unmatched quality come in varieties to the customers tastes viz: Crep de Chine, Georgette, Zari printed crepe silk T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 44 MBA 3rd Sem KSIC LIMITED., BANGALORE. sarees, semi crepe sarees. The sarees are printed or dyed. The sarees come in a splash of Over 100 different colors and any numbers of design Combinations some of the design combinations are: Emroidery design saree Big Butta Pallu saree Rich Pallu saree Jawar Border saree Small Mango saree Zari printed saree Saree tissue Saree Traditional Zari saree Checked zari saree Mango Border saree Sunrise Design saree T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 45 - MBA 3rd Sem KSIC LIMITED., BANGALORE. Butta Pallu saree Double Line Checks saree. Based on the taste of the end consumers the saree are printed and Dyed with suitable eye catching colors. Various approved quantity of approved chemicals are added at various stages as per silk manufacturing standards to retain the luster and quality of the silk fabrics. The sheen and the visual luxury of the crepes are only to be experienced. At 75 gms per mtr, the KSIC silk sarees have an unmatched drape. These crepes have delicate stands of zari interwoven in spectacular designs, in borders and pallu. The printed crepes are tributes to designing and come with a double advantage of possessing the crepe’s softness and a vibrant range of designs from floral to geometric. To protect esteemed customers imitation of KSIC silks, KSIC have given a special embroidered number for each one of the sarees with unique number and hologram. Other products of silk include soft silks, hankeys, Neck ties, Stoles, Cravats, dupion fabrics etc. 2. T. Narasipura- Silk filature Silk Filature refers to raw silk manufacturing unit. The unit manufactures raw silk yarn and transfer to meet the raw material requirement of silk weaving factory in Mysore. The factory is located in T. Narasipura, Mysore district in an area of approximately 15 acres. The factory is headed by a General Manager. The factory supplies raw silk yarn to their own silk weaving factory located in T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 46 MBA 3rd Sem KSIC LIMITED., BANGALORE. Mysore. Approximately 1000 Kgs. Of cocoons are purchased daily from government controlled market depending on needs and raw silk yarn known as filatures are produced. The purchase is done on almost daily basis as the purchased cocoon cannot be stored for than 2 to 3 days. CAPACITY Installed capacity Actual production : 225kgs/day 120kgs/day The factor uses the best technology per say in raw silk manufacturing. It follows the international silk association standards and has the following stringent parameters for testing using standard machineries. a) RendittaThis refers to amount of Kgs of cocoons required to produce 1 Kg Of raw silk yarn. b) Type of CocoonMultivoltaine Coccon : 8 to 8.5 Renditta MBA 3rd Sem T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 47 - KSIC LIMITED., BANGALORE. Bi-Voltaine Cocoon : 6.5 to 7 Renditta Grade of Raw silk yarn Grade A, Grade 2A, Grade 3A, Grade 4A, and Grade 5A. International silk association standards to set the following Denier- weight in grams/Mtr Tenacity Elongation Cleanness Neatness The silk filature plant uses modern Japanese & Korean Machineries havin denier control to produce quality silk yarn. The unit uses two types of reeling 1) Automatic- Japanese Machinery T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 48 - MBA 3rd Sem KSIC LIMITED., BANGALORE. 2) Semi Automatic- Korean Machinery The Cocoon purchased from Government control market undergoes various stages of production viz; Sorting, boiling, & reeling. Silk yarn is passed through buttons and pulley (Croiser) to maintain tenacity and elongation and Wound on a reel. Re-reeling is done to make the silk yarn into a continuous length and convert it into hanks. Reeled yarn is passed through yarn and made into big reel. The approximate weight of the yarn is 100 to 120 gms. To maintain quality the silk yarn undergoes various processes like silk skinning to remove gum spots manually. The unit is in the process of implementing ISO 9002 Standards. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 49 - MBA 3rd Sem KSIC LIMITED., BANGALORE. FINANCE DEPARTMENT DEPARTMENTAL CHART Finance Department Account Grade Account Grade-2 Cashier Junior Assistant T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 50 - MBA 3rd Sem KSIC LIMITED., BANGALORE. Financial management is responsible for estimation of financial resources. Finance is lifeblood of every business. Therefore it is most important and complicated for business. Finance department in KSIC LTD is needed by finance manager and under him accountant, junior superintend and cashier. FUNCTIONS OF FINANCE DEPARTMENT IN KSIC 1. Finalization of account. 2. Preparation of wage sheet. 3. Maintain cost records. 4. Budget making and set target to be achieved. 5. Set out the financial requirements, loans, income expenditure etc. DUTIES OF FINANCE MANAGER 1. Keep the books of accounts of the company up-to-date. 2. To inspect the accounts of the company. 3. To monitor all the financial transaction of the company. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 51 - MBA 3rd Sem KSIC LIMITED., BANGALORE. 4. To arrange the reconciliation of the books of accounts of the company with the books of accounts of the company. REGISTERS AND BOOKS OF ACCOUNTS The manager should keep proper books of accounts, register and other documents. He should maintain proper and accurate records of accounts of working of the company. Copies of the balance sheet shall supply free on demand of any members. The books generally kept in finance department are 1. Cash book 2. General Ledger 3. Bank book 4. Sales general 5. Purchase general T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 52 - MBA 3rd Sem KSIC LIMITED., BANGALORE. 3. Comparative Statement showing the fabrics sales from April 2003 to March 2004 (Rs. in Lakhs) Sl. No. 1 2 3 4 5 6 7 8 9 10 11 April May June July August 2835 3667 2818 3653 5412 110 165 115 247 336 130 481 945 2867 201 194 Months Zari Printed Dress Total Gross Sales 123.49 161.03 124.88 163.96 243.22 106.59 316.19 189.80 716.77 201.69 211.88 Discount Net Rs. 10.85 16.57 11.30 22.06 34.83 8.45 48.30 26.32 227.07 32.75 52.09 sales Rs. 112.64 144.46 113.58 141.90 208.39 98.14 267.89 163.48 489.70 168.94 159.79 Material Meters 663.40 1154.40 838.70 873.70 1250.00 649.00 3929.00 2990.00 8451.50 21001.2 0 7503.95 16860.90 22230.40 16970.20 22323.70 32864.00 14833.50 43914.00 29148.00 110146.5 0 45030.70 31153.95 September 2449 October November December January February 6789 3811 15623 4168 4106 T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 53 - MBA 3rd Sem KSIC LIMITED., BANGALORE. 12 March Total 12253 67584 645 6436 9996.05 59300.9 0 80935.05 466410.9 0 562.10 140.61 421.49 2490.40 3121.60 631.20 4. Comparative Statement showing the fabrics sales from April to March 2005 (Rs. in Lakhs) Sl. No. 1 2 3 4 5 6 7 8 9 10 11 12 April May June July August 5189 3214 2148 2686 5068 218 247 159 468 493 199 182 239 113 115 124 147 2704 Months Zari Printed Dress Total Gross Sales 238.43 149.62 97.71 118.3 227.35 191.48 168.51 230.71 163.24 259.10 196.46 361.53 Discount Net Rs. 65.79 25.18 5.26 19.06 25.67 22.17 19.39 26.24 19.02 48.79 37.77 65.20 sales Rs. 172.64 124.44 92.45 99.24 201.68 169.31 149.12 204.47 144.22 210.31 158.69 296.33 2022.90 Material Meters 3443.20 1355.70 2291.40 1910.50 2024.00 1265.15 1413.00 1300.50 1026.75 180.70 1989.75 769.65 18970.3 0 T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 54 - 33181.70 20391.20 14979.90 19257.50 32609.50 26378.15 22593.50 30241.50 21981.75 32003.70 27372.25 45006.15 325996.8 0 September 4367 October November December January February March Total 3669 5023 3697 5671 4491 7896 53119 2402.44 379.54 MBA 3rd Sem KSIC LIMITED., BANGALORE. 5. Comparative Statement showing the fabrics sales from April to March 2006 (Rs. in Lakhs) Sl. No. 1 2 3 4 5 6 7 8 9 10 11 12 Months Zari Printed Dress Total Gross Sales 378.2 0 206.2 2 182.6 2 192.4 1 261.0 8 208.4 0 341.0 4 264.3 8 243.8 5 229.9 6 173.4 5 701.1 6 Discount Rs. 81.27 29.62 26.22 28.62 36.89 29.26 47.23 51.38 40.42 30.59 23.90 148.73 Net sales Rs. 297.13 176.79 156.53 163.79 224.48 179.15 294.11 213.15 203.62 199.56 149.96 552.42 Material Meters April May June July August September October November December January February March 8087 4574 3992 3946 5220 4241 6836 5262 4492 4386 3202 12259 141 120 123 82 201 145 179 165 294 241 149 369 403.70 419.05 300..90 152.75 109.75 230.45 431.50 5053.50 5316.30 419.75 345.35 645.35 45658.00 26236.00 22933.40 22306.75 29925.25 24353.45 39014.00 34902.00 31391.80 25868.25 18775.85 70099.35 6. Statement showing the fabrics sales against the target during the month of June 2007 T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 55 MBA 3rd Sem KSIC LIMITED., BANGALORE. Sales Point Target (Rs. in Lakhs) Annual 07 JunJun-07 up to jun Sales Achieved -ing Sl. No. 2006 Cumulative Correspond Sales Sales corresponding up to June 06 during June year Rs. Exhibitions/ 1 Institutional Sales Bulk buyers/ 100 2 Distributors 400 Rs. 33.00 Rs. 2358043 Rs. 277733 2,777,338 6,394,883 8.00 11630 549224 - - KSIC 3 Showrooms 3860 258.00 31771104 8285797 29,849,646 66,027,141 Consignment 50 Sales 4 Total 4410 4.00 129,465 592, 975 198,462 595,874 303.00 92913049 3282544 32,825,446 73,017,898 7. Comparative Statement showing the fabrics sales from April 2006 to till date 2007 (Rs. in Lakhs) Sl. No. Months Zari Printed Dress Material Total Meters Gross Sales Discount Rs. Net sales Rs. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 56 - MBA 3rd Sem KSIC LIMITED., BANGALORE. 1 2 3 4 5 6 7 8 9 10 11 12 April May June July August 3517 3555 5210 4417 6679 144 172 251 99 164 119 259 90 270 179 108 659 2541 1908.70 256.05 328.55 203.25 268.70 399.30 376.35 564.65 646.00 360.65 498.85 1812.39 7623.44 22044.20 20754.55 30364.05 25041.25 37905.20 20358.80 43028.85 25259.65 40152.50 29384.15 20634.35 73378.39 19,479,773 20,712,679 32,825,446 27,229,934 40,716,879 21,405,750 46,074,549 26,916,396 41,848,919 31,069,217 21,544,738 77,264,568 3082802 2843725 5793904 4136772 7763246 3375383 6324269 4755502 9792244 5632113 3841628 16549915 73891503 16413988 17880862 27054445 23093162 32953633 18030367 39750280 22160894 32056675 25437104 17703110 60714653 333197345 September 3510 October November December January February March Total 7496 4400 6913 5098 3553 1235 3 66701 388305.94 407088848 8. Comparative Statement showing the fabrics sales from April to till date 2008 Sl. No. 1 April 7119 183 Months Zari Printed Dress Total Gross Sales 30,699.65 9 MBA 3rd Sem Discount Rs. 4,624,029 Net sales Rs. 26,101,258 Material Meters 484.80 40,645.8 0 T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 57 - KSIC LIMITED., BANGALORE. 2 3 4 5 6 7 8 9 10 11 12 May June July August 3942 4832 490 173 846 332.70 482.35 1299.85 24,708.7 0 28,009.8 5 93364.35 27,943148 34,270,24 2 92,913,049 5,006,581 6,670,576 16,301,186 22,962,225 27,629,874 76,693,357 September October November December January February March Total 15893 9. BALANCE SHEET AS AT MARCH 31, 2008 Schedules SOURCES OF FUNDS Shareholders’ Funds Share Capital Reserves & Surplus Loan Funds: Secured Loans Unsecured Loans T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 58 - 2008 Rs. 2007 Rs. 1 58,00,47,000 - 58,00,47,000 2 6,01,39,259 6,01,39,259 MBA 3rd Sem KSIC LIMITED., BANGALORE. 64,01,86,259 APPLICATION OF FUNDS Fixed Assets: Gross Block Less: Deprecation Net Block Capital Work-in-Progress 64,01,86,259 3 28,21,71,740 24,15,79,358 4,05,92,382 62,49,494 4,68,41,876 4 13,100 28,08,63,383 24,42,14,029 3,66,49,354 3,66,49,354 14,100 Investments Current Assets, Loans & Advances: Inventories Sundry Debtors Cash & Bank Balances Other Current Assets Loans & Advances 5 6 7 8 9 10,34,57,618 3,69,68,171 8,35,47,575 25,09,974 7,85,88,486 30,50,71,824 10,18,35,660 2,69,92,017 1,22,42,766 2,41,50,475 7,25,20,462 23,77,41,380 Less: Current Liabilities & Provisions: Current Liabilities Provisions 10 6,51,81,258 8,92,80,165 15,44,61,423 5,90,34,194 6,59,78,179 12,50,12,373 11,27,29,007 49,07,93,798 MBA 3rd Sem Net Current Assets Profit & Loss Account 15,06,10,401 44,27,20,882 T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 59 - KSIC LIMITED., BANGALORE. 64,01,86,259 Significant Accounting Policies & Notes on Accounts Balance Sheet Abstract & company’s General Businesses Profile 64,01,86259 16 17 10. PROFIT AND LOSS ACCOUNT FOR THE YEAR ENDED MARCH 31, 2008 Schedules 2008 Rs. INCOME Sales Other Income EXPENDITURE 11 12 2007 Rs. 40,85,44,236 56,30,321 41,41,74,55 33,59,15,125 4,47,37,887 38,06,53,012 T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 60 - MBA 3rd Sem KSIC LIMITED., BANGALORE. Materials Consumed Operating Expenses Interest Depreciation 13 14 15 14,16,96,819 22,21,62,180 30,892 25,84,890 36,64,74,781 32,81,53,491 11,99,40,214 20,39,06,590 17,92,432 25,14,255 Profit/(Loss) For the year Before non-recurring item Prior Periodic Income/ (Expenditure)(Net) Profit/ (Loss) for the year before tax 4,76,99,776 5,24,99,521 10,68,000 20,726 4,87,67,776 5,25,20,247 Less: Provision for Fringe Benefit Tax 6,94,860 8,57,394 4,80,72,916 5,16,62,853 Net Profit/(Loss) after Tax Accumulated Loss Brought Forward Profit/(Loss) carried forward to Balance Sheet T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 61 - (49,07,93,798) (54,24,56,651) (44,27,20,882) (49,07,93,798) MBA 3rd Sem KSIC LIMITED., BANGALORE. Significant Accounting Policies & Notes on accounts Balance Sheet Abstract & Company’s General Business Profile 16 17 CHAPTER VI SWOT ANALYSIS STRENGTHS: 1. KSIC is a public limited company. 2. KSIC awarded the certificate of geographical indication for Mysore silk, elevating it to a brand name for a exclusive use. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 62 MBA 3rd Sem KSIC LIMITED., BANGALORE. 3. KSIC is the only organisation to give guarantee for its zari sarees in the form of embroider code number which is unique to each saree. 4. KSIC uses only high quality pure silk and 100% pure gold saree. 5. KSIC have a patent right of Mysore silk brand. WEAKNESS: 1. The technology which is used in KSIC is not up to the standard. 2. There is lack of skilled labour in KSIC Ltd. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 63 - MBA 3rd Sem KSIC LIMITED., BANGALORE. 3. There are many highly competitive companies in the market. 4. More than 45 dealers in Bangalore were misusing the name of Mysore silks. 5. Other silk products are sold in the name of Mysore silks. OPPORTUNITIES: 1. Exports the silk products to other countries. 2. Providing employment opportunity for rural people. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 64 MBA 3rd Sem KSIC LIMITED., BANGALORE. 3. Employees will get PF, ESI, minimum bonus and gratuity benefits. 4. Giving apprenticeship training for workers. THREATS: 1. KSIC Managing Director P Vijayan told Deccan Herald that the certificate would help control misuse of the brand name. During an investigation in 2004. 2. KSIC found that more than 45 dealers in Bangalore were misusing the name of Mysore silk. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 65 - MBA 3rd Sem KSIC LIMITED., BANGALORE. 3. They continued to market other silk products in the name of Mysore silk, after which their dealership was cancelled, he added. 4. The KSIC will also be coding every saree borders. 5. The code will contain the name of weaver and date of weaving. In case of complaints, the weaver can be traced immediately. 6. KSIC produces 6,000sarees every and armed with the GIR certificate, KSIC now plans to have a distributor in every state. CHAPTER VII FINDINGS AND SUGGESTION: FINDINGS: 1. Lack of direct feed back. 2. Improper client relationship. 3. Less unique experience. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 66 MBA 3rd Sem KSIC LIMITED., BANGALORE. 4. Control over resources. 5. Lack scheduling own work. 6. The person selected as a supervisor may not be qualified and this may lead to poor supervision. 7. Change in technology. 8. Misunderstanding between the workers and managers. 9. Lack of raw material supply. 10.Direct feedback. 11.Lack of communication skills. 12.Slow growth of the organisation. 13.Large number of workers. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 67 - MBA 3rd Sem KSIC LIMITED., BANGALORE. CHAPTER VIII SUGGESTION AND RECOMMENDATIONS 1. DIRECT FEEDBACK: Employees should be able to get immediate knowledge of the results they are achieving. The evaluation of performance can be built in to the job (as in an electric spell-checker indicating the presence or absence of errors) or provided by a supervisor. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 68 - MBA 3rd Sem KSIC LIMITED., BANGALORE. 2. CLIENT RELATIONSHIP: An employee who serves a client or customer directly as an enriched job. The client can be outside the firm (such as a mechanic dealing with a car owner) or inside (such as computer operator executing a job for another department). 3. NEW LEARNING: An enriched job allows its incumbent to feel that he is growing intellectually. An assistant who clips relevant newspaper articles for another department. 4. UNIQUE EXPERIENCE: An enriched job has some unique qualities or features such as quality controller visiting a supplier. 5. CONTROL OVER RESOURCES: For each employee to have control over his or her resources and expenses. For example, He or she must have the authority to order supplies necessary for completing his job. 6. COMMUNICATION SKILLS: Communication skills refers to clarify of thought correct word usage, grammatical accuracy, proper delivery of messages, correct spelling and pronunciation and proper sentences or speeches. An absence of these makes it difficult for the receiver to understand the message clearly. 7. A qualified person must be selected by an interview. 8. Giving proper apprenticeship training about the new technical machines to the workers. T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 69 MBA 3rd Sem KSIC LIMITED., BANGALORE. 9. Well co-operation between the supervisors to the workers. 10. JIT Quality raw materials should be supply at a time. 11. Good relationship between the producers to the clients/customers. 12. Proper communication must be applied to the organisation. 13. Improving the growth of the organisation like, development of technology, communication skills, quality raw materials and time management etc. 14. Unnecessary workers to be reduced. CONCLUSION An organisation study was conducted in office and factory of KSIC LTD, Bangalore, which lasted for duration of 6 weeks. The executives were highly co-operative in sharing the various functions of the concerned departments. Primary data was collected through question and answer T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 70 MBA 3rd Sem KSIC LIMITED., BANGALORE. sessions and secondary data was collected by referring to various journals, magazines and website of the company. This organisation study helped me to relate theoretical knowledge with the practical scenario in the organisation. The ethical values and focus on customer satisfaction of KSIC LTD was highly impressive. The salary package paid to the employees is less when compare to any other companies. It manufactures only sarees and silk products. The company should provide offers and discounts to attract customers. So this project gives enough information about the company. BIBLIOGRAPHY BASIC MATERIALS USED: Annual report of KSIC, Ltd. Profile of KSIC, Ltd. BOOKS USED: T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 71 MBA 3rd Sem KSIC LIMITED., BANGALORE. Drummend Helga, Introduction of organisation Behaviour .Oxford University Press, New York, 2000. Production Management -- K. Aswathappa Human Resource Management – P. Subbarao Organizational Behaviour -- K. Aswathappa WEBSITES: www.ksicsilk.com www.
[email protected] www. google.com T JOHN INSTITUTE OF MANAGEMENT & SCIENCE, BANGALORE - 72 - MBA 3rd Sem