B@NCS24 SOFTWARE SOLUTIONAn Industrial Internship Report Submitted by ARIHANT (11BCE0071) In partial fulfillment for the award of the degree of BACHELOR OF TECHNOLOGY In COMPUTER SCIENCE AND ENGINEERING VIT UNIVERSITY (Estd. u/s 3 of UGC Act 1956) Vellore - 632 014, Tamil Nadu, India SCHOOL OF COMPUTING SCIENCE AND ENGINEERING NOVEMBER 2014 -1- DECLARATION BY THE CANDIDATE I hereby declare that the Industrial Internship report entitled “B@NCS24 SOFTWARE SOLUTION” submitted by me to Vellore Institute of Technology, Vellore in partial fulfillment of the requirement for the award of the degree of Bachelor Of Technology in Computer Science and Technology is a record of bonafide industrial training undertaken by me under the supervision of Prabhat Kumar and Govinda K. I further declare that the work reported in this report has not been submitted and will not be submitted, either in part or in full, for the award of any other degree or diploma in this institute or any other institute or university. Vellore: Signature of the Candidate Date: 14th November 2014 VIT -2- Tamil Nadu. Vellore in partial fulfillment of the requirement for the award of the degree of Bachelor Of Technology in Computer Science and Technology is a record of bonafide Industrial Internship undertaken by him/her under my supervision. The contents of this report have not been submitted and will not be submitted either in part or in full. The training fulfills the requirements as per the regulations of this Institute and in my opinion meets the necessary standards for submission. u/s 3 of UGC Act 1956) Vellore . GOVINDA K Senior Assistant Professor Date: 14th November 2014 Internal Examiner (s) External Examiner (s) -3- .UNIVERSITY (Estd. India School of Computing Science & Engineering BONAFIDE CERTIFICATE This is to certify that the Industrial Internship report entitled “BANCS@24 SOFTWARE SOLUTION STUDY REPORT” submitted by ARIHANT (11BCE0071) to Vellore Institute of Technology.632 014. for the award of any other degree or diploma in this institute or any other institute or university. Place : Vellore Date (ARIHANT) : 14th November 2014 -4- . bliss and euphoria that accompany the successful completion of the task would not be complete without the expression of gratitude to the people who made it possible. encouraged and helped me in winding up this project. who gave me guidance throughout my stint. Prabhat Kumar. I take this opportunity to acknowledge all those who guided. for his constant guidance.ACKNOWLEDGEMENT The extensive endeavor. I would also like to extend my feelings of gratitude towards my faculty mentor Professor Govinda K. I am very thankful to Mr. I thank them with full zeal and enthusiasm that they gave this big opportunity to me. support and correcting where I was wrong. 2 3.TABLE OF CONTENTS CHAPTER NO. INTRODUCTION 2.4 -5- .1 3. ABSTRACT 9 2.1 ALLAHABAD BANK 2. TITLE PAGE NO.2 CORE BANKING SOLUTION 3 B@NCS24 SOFTWARE 3.3 3. LIST OF TABLES 6 LIST OF FIGURES 7 LIST OF SYMBOLS 8 1. List of Tables Table 1: Table 2: Table 3: Table 4: -6- . List of Figures Figure 1: Figure 2: Figure 3: Figure 4: Figure 5: -7- . List of Abbreviations: -8- . The core banking solution from TCS BaNCS on HP Integrity servers delivered outstanding benchmark results for one of the world‟s largest retail banks. Islamic banking and treasury operations. rather than corporations or other banks.716 transactions per Second (TPS) and end-of-month interest capitalization process conducted in 58 minutes and 47 seconds. The term is generally used to distinguish these banking services from investment banking. compliance. core banking. ABSTRACT Allahabad Bank is a nationalized bank with its headquarters in Kolkata. Retail banking is when a bank executes transactions directly with consumers. and credit cards. There are also modules that deal with capital markets and the insurance business. It has performed better than established benchmarks. it delivers a competitive edge with unmatched certainty. Increasing operational efficiency and helping financial institutions stay agile. The Software was developed in COBOL.1. India. capital markets and insurance enables business transformation in financial services. payments. mortgages. debit cards. The BaNCS product suite for banking. This core banking solution displayed high scalability using target volumes on the IBM mainframe. It is a core banking software (CBS) suite developed by Tata Consultancy Services for use by retail banks. personal loans. It includes functions for universal banking. with online throughput at 10. It is a retail bank. It is the oldest joint stock bank in India. For Online Transaction Processing -9- . commercial banking or wholesale banking. Services offered include savings and Transactional accounts. among many others is using BaNCS@24 software to meet their retail banking services. It may also be used to refer to a division of a bank dealing with retail customers and can also be termed as Personal Banking services. financial inclusion. Allahabad Bank. Allahabad Bank uses BaNCS@24 software to deliver banking services to its customers throughout the country. They can directly open a new account. it is only natural that the retail banks like Allahabad Bank are using this highly efficient software in delivering banking services to their customers. 2. salaries employees.10 - .R. with a fine-tuned. . businessman. The Allahabad Bank is the oldest joint stock Bank in India. INTRODUCTION 2. Kamath. Dua are the executive directors of Allahabad Bank. The Allahabad bank offers its services to self-employed persons. and transaction history size. request to delete the already existing ones.6%. component-based product suite consistently turns in impressive benchmark results.K. Agarwal and Sri J. peak transactions per second.445 TPS with an average CPU utilization of 88. Sri K.P. Professionals.1 ALLAHABAD BANK: Allahabad Bank was founded by group of Europeans on April 24 1865. With such a track record. The Allahabad Bank has a history of 3 centuries. ask bank employees to check balance and much more. The plug and play. highly scalable technology architecture that supports financial institutions with the highest capacities for transaction volumes. edit the details of any customer who has an account. The Chairman and Managing Director of Allahabad Bank is Sri K.(OLTP). add. In March 2007 the business of Allahabad bank reached to a mark of 150000 crores. The aim of this report is to write in detail the activities of the software which is an online tool and also discuss in detail the type of physical forms used by bank for offline filling for various purposes and keeping physical proof of the same. the highest average TPS achieved (using full configuration) was 9. Due to business considerations the head office of Allahabad Bank was shifted to Calcutta (now Kolkatta) in 1923. This software is used by the bank executives and employees to search. The deposit schemes. . full. It offers International Banking facility for its NRI customers. channels. Rs 5 Banking. Tax Benefit Term Deposit are some of the famous Deposit Products of the Allahabad Bank. remittance facility. Philosophy of the Bank The highest standards of ethical conduct and honest. customer relationship management are integrated and administered at the central database connecting all the branches and head office through communication links to provide a single view of the bank.2 CORE BANKING SOLUTION (CBS): CBS stands for Core Banking Solution.11 - . in which all the products. fair. Vision To put the Bank on a higher growth path by building a Strong Customerbase through Talent Management.The Allahabad bank offers three kinds of products Deposit products. processes. Mission To ensure anywhere and anytime banking for the customer with latest state-of-the-art technology and by developing effective customer centric relationship and to emerge as a world-class service provider through efficient utilization of Human Resources and product innovation. tax benefits schemes. accurate. forex services are offered by the Allahabad Bank. sensible and timely disclosures in reports. Compliance with laws. The Allahabad Bank also offers its services to NRI customers. regulations and rules. The NRI services are available in 312 branches of the Allahabad Bank all over the country. The Flexi-fix Deposit. Retail Credit Products and Other Credit Products. 2. induction of State-of-the-art Technology and through Structural Re-organization. It is suited for operation on thin clients. It provides solutions that help to deliver personalised services over multiple delivery channels. . ONLINE SOFTWARE) FUNCTIONALITIES (BaNCS@24 The BaNCS. the data of the intervening period is uploaded and synchronized. The solution permits certain basic operations during periods when the network connectivity is out of commission. is a Core banking Solution (CBS) from TCS.12 - . while maintaining a collaborative one-to-one relationship with their customers. It is truly browser based layered security management at application.1 THE SOFTWARE: Salient Features: Operational ease at low bandwidth consumption Reduced turnaround time for transactions Allows more time for developing business Ability to integrate with the payment system network Enables anywhere banking It is a browser based solution. 3. Security Management Better Management Control And Monitoring Interface to all the Delivery channels/services to enhance customer satisfaction Operational efficiency Improve profitability Develop Robust MIS. EIS And Regulatory Compliance 3. On resumption.The concept behind CBS is to provide: Centralised Resource Management. It manages end to end operations across all the entities. database and user levels with inbuilt checks and role-based access management. 13 - . checking. and offers a 360° view of customers to the bank and vice versa. bundling and differential pricing are gaining importance. BaNCS automates every aspect of a bank's operation by integrating front-.2 OVERVIEW: The software has been designed by keeping in mind the increased convergence of financial services. while also offering risk management and compliance tools and capabilities. best-in-class components. and their seamless integration in an SOA-enabled infrastructure. cost-effective. and measure performance. Banks understand the need to integrate enterprise wide information and move away from silos to improve risk management.Solution Offerings: Entire range of banking products including savings. and back-office . 360degree view between banking and customer. there is an increased need for a comprehensive. product configuration. Complement of transactional services including remittance. There is a definite trend towards adopting modern technologies. middle-. Robust MIS and Compliance capability Monitoring and reporting of non-performing assets Managing Agricultural credit and subsidies Standard product delivery and administration across all branches 3. As a result. including mobile banking and internet. Sales and service orientation. with banks focusing on growth. with minimal disruption to processing and services. after a period in which the business thrust was on „operational excellence‟ and „cost management‟. integrated banking solution that can provide evolving technology choices. overdraft and deposit accounts and lending products. Accessibility through multiple channels. reduce credit risk. cards and trade finance. foreign exchange. The solution offers unparalleled value with a low Total Cost of Ownership (TCO). as per the footprint and needs of the financial institution. Figure 1: Overview of the BaNCS Software . It supports multi-entity. including banks with the largest customer base in the world.processes in real-time. or deployed in extensible modules completely integrated with existing legacy systems. and multi-currency operations. at scalable transaction volumes. multi-lingual. as it can be installed as a complete package.14 - . with flexible configuration features. It is a highly adaptive and scalable platform that supports institutions of every operational size and complexity. The strategy adopted for the solution helps create and use business processes packaged as services. BaNCS offers: Complete coverage of lines-of-business: Covers deposits. developed and deployed covering all the business functionality scattered across IT systems. and accounts. as well as a single view of the bank‟s products and services to the customer Ease of Integration: Provides built-in service integrator layer to easily integrate with external systems. This can be done using Web Service.3 BENEFITS: BaNCS is designed around a business model and is specifically enabled to service the business objectives of customers. loan origination and servicing.3. trade finance. and facilitates the application to exchange information and participate in business processes.15 - . with functional depth and market-tested reliability Multi-channel integration: Provides a consistent customer experience across multiple channels with total visibility to the bank‟s servicing agents. and cards. treasury management. which is designed. It enables a more flexible and standardized solution. payments. ftp or any other industry standard protocol . MQ. products. http. enabling banking „anywhere anytime‟ Single view of the customer and the bank: Provides a comprehensive view of customer activities across lines of business and access channels. JMS. TCS BaNCS runs on a number of environments such as IBM zSeries. business layer. and data layer. allowing for business rules to be developed independent of the technology.16 - .4 TECHNOLOGY USED: BaNCS is based on a flexible multi-tiered architecture consisting of the presentation layer. . The architecture is message based and compatible with . SUN). HP. Unix (IBM.NET or J2EE channel applications.Figure 2: BaNCS Expertise 3. Both the presentation logic and the data logic are separated from the business logic through a component wrapper. and Windows.17 - . Figure 3: BaNCS Software Information . The solution is SOA-enabled and optimized for SOA implementations via an ESB. 2 DEPOSIT ACCOUNTS: .3.5. The next field is „Option‟.5 CBS NAVIGATION MODULES: 3.1 CIF CREATION: 1.18 - . 4: Identification details 5: Personal details 6: Business details 7: Marketing details 8: Financial details 9: Miscellaneous details 1.1 CREATION OF CUSTOMER:PERSONAL Customer Management' Create Create Personal Customer 1.5 SEARCH CAN BE MADE USING OTHER INFORMATION ALSO: Customer Management Enquiries Search by ID Number Customer Management Enquiries Search by Name 3.4 CUSTOMER ENQUIRIES Customer Management à Enquiries à Search by CIF Number 1.5.3 CUSTOMER MODIFICATIONS OR AMENDMENT IN CUSTOMER’S DETAILS Customer Management Amend Customer Details.2 CREATION OF CUSTOMER: NON-PERSONAL Customer Management' Create Create Non-Personal Customer 1. The drop down here offers the following options for modification are available: 1: Customer details 2: Temporary Customer Address details 3: Foreign address details. 2 Opening of a TDR/STDR/RD/MODS/Saving Plus Account: Deposit/CC/OD Accounts & Services Create New Deposit A/c 2.5 Printing Statement of Account for a Deposit or CC/ OD Deposit CC/ OD Accounts & Services Enquiry Statement Print 2.1 Opening of a Saving/Current Account: Deposit Accounts & Services Create New Deposit A/c 2.4 Closure/ Premature Closure of Deposit Accounts: Transaction Posting Deposit/ CC/OD Account Closures Closures (Credit Balance) Transfer 2.19 - .7 TRANSACTION ENQUIRY: Deposit CC/OD/ Account and Services Enquiries Transaction Select “transaction of this Type” as per the requirement.2. 33 Message Details For display of Message Setting/Removal .6 Print Balance Slip: Deposit CC/ OD Accounts & Services Enquiry Print Balance Slip 2. 31 Hold transaction For display of Hold(Lien) applied/removal transaction on an A/C. Transaction Transaction Name Purpose Type 99 All Financial For display of Financial transaction only 98 All Cash Transaction For display of cash transactions only. 25 Repayment details of For display of repayment transaction in CC/OD CC/OD A/Cs Stop Transaction For display of Stop applied/removal 30 transaction on an account .3 Deposit Account Modification: Deposit/CC/OD Accounts & Services Amend Amend Deposit Tabbed Screen 2. 8 Print New Pass Book: Deposits CC/OD accounts Passbook Updates Print New Passbook 2.9 Update Deposit Passbook: Deposits CC/OD accounts Passbook Updates Update 3.1 Cash Payment from DEPOSIT Account by Voucher: Transactions posting Deposit/CC/OD Accounts Payments Cash 3.3 TRANSACTION POSTING: 3. 34 Dishonoured Cheque For details of dishonoured cheque in an Details account 40 Term Maturity Details To be used for Term Deposit Accounts. 90 Dormant account For details regarding Dormancy of an Narrative account. Fee exemptions For details of Fee exemptions given on an 82 account.20 - . Table 1: Brief Description of Mostly Used Transaction types: 2.2 Cash Receipts into Deposits Account: Transactions Processing Deposits/CC/OD Accounts Receipts Cash 3. 62 Closure Interest To be used to enquire about closure Adjustment transactions.5.transaction on an A/C.3 Cash Payment by Cheque from Deposit Account: Transactions Posting Deposits/CC/OD Accounts Payments Cheque . 5.4 TRANSFER by Cheque from Deposit Account: Transactions posting Deposit/CC/OD Accounts Transfers By Cheque to Deposit 3.2 INWARD CLEARING: Field „Function‟ Inward Clearing Batch CAS: Manual Cheque Presentation for the customer‟s accounts or select SCR:020071: Remittances (DD/BC/GC/TC) for remittance payment.1 OUTWARD CLEARING: Stage I: Session Opening::Clearing Outward Clearing Session Maintenance (Action = Open session) Stage II: Cheque Deposit::Clearing Outward Clearing Cheque Deposit Stage III: Close Session::Clearing Outward Clearing à Session Maintenance (Action = Closes session) Stage IV: Extraction::Clearing Outward Clearing Session Maintenance (Action = Extract) Stage V: Mark Return::Clearing Outward Clearing Mark Return Stage VI: Clear Batch :: Clearing Outward Clearing Session Maintenance (Action = Clear Batch) 4.3.21 - .4 CLEARING MODULE: 4.5 Transfer Transaction in Deposit Account by Vouche: Transactions Processing Deposit/CC/OD Accounts Transfers By Voucher to Deposit/Loan 3. . 5.10% 08 105 01 Erosion in Security Value 90.3. which are called as RISK GRADES: RISK GRADE 00 01 02 04 05 06 07 08 DESCRIPTION Standard Asset Standard But Temporarily Irregular Asset Standard But Irregular for Over 60 Days Sub-Standard Asset Doubtful Asset – Less than 1 Year Doubtful Asset = > 1 Year but < 3 Years Doubtful Asset = > 3 Years Loss Asset TABLE 2: RISK GRADES (NPA) In New Arre Risk NPA ar Grad Cond e ition TL/D Num L ber accou of Number Days Description of Status of / that Percentage of account erosion nt 101 00 Excess Drawings / Irregularity 30 Days 01 102 01 Excess Drawings / Irregularity 30 Days 02 103 02 Excess Drawings / Irregularity 30 Days 04 104 00 Erosion in Security Value 90.5 NPA FUNCTIONALITIES: Non-Performing Assets in B@ncs24 have been classified into 7 categories.10% 08 107 04 Erosion in Security Value 90.10% 08 .10% 08 108 05 Erosion in Security Value 90.10% 08 109 06 Erosion in Security Value 90.10% 08 106 02 Erosion in Security Value 90.22 - . 10% 08 214 01 Erosion in Security Value 90.110 07 Erosion in Security Value 90.10% 08 217 05 Erosion in Security Value 90.10% 08 220 04 Erosion in Security Value 50.23 - .10% 08 215 02 Erosion in Security Value 90. TABLE 4: ARREAR CONDITIONS OF CC/OD ACCOUNTS .10% 08 219 07 Erosion in Security Value 90.10% 05 112 01 Auto Upgrade -- 00 113 02 Auto Upgrade -- 00 TABLE 3: ARREAR CONDITIONS FOR DL/TL ACCOUNTS Grade Description No.10% 08 218 06 Erosion in Security Value 90. of Days Status 201 00 Excess Drawings / Irregularity 30 Days 01 202 01 Excess Drawings / Irregularity 30 Days 02 203 02 Excess Drawings / Irregularity 30 Days 04 204 00 Interest not Serviced 30 Days 01 205 01 Interest not Serviced 30 Days 02 206 02 Interest not Serviced 30 Days 04 207 00 Non submission of Stock Statement 90 Days 04 208 01 Non submission of Stock Statement 90 Days 04 209 02 Non submission of Stock Statement 90 Days 04 210 00 Non submission of Renewal Data 180 Days 04 211 01 Non submission of Renewal Data 180 Days 04 212 02 Non submission of Renewal Data 180 Days 04 213 00 Erosion in Security Value 90.10% 08 111 04 Erosion in Security Value 50.10% 05 221 01 Auto Upgrade -- 00 222 02 Auto Upgrade -- 00 No.10% 08 216 04 Erosion in Security Value 90. there are different forms used in the bank for different purposes. or different branches of the same bank. Only those who have references (i. For this and for later when the customer is using the bank‟s services.e. This number can be used to open multiple accounts in the same bank. Apart from these. people already having an account in the bank) can open an account. there are deposit/withdrawal order forms. FORM 60: It‟s a form of declaration filled by a person who does not have either a PAN or general index register and who makes payment in cash in respect of any transactions. OFFLINE FUNCTIONALITIES (PHYSICAL FORMS) 4.4. There are forms for issuing of cheque book and ATM-cum debit card or debit-cum ATM card. Applicant is called remitter. CIF number which is unique for every customer is generated.1 FORMS USED: First step for the bank is to make customers. This form is usually filled out by farmers. CIF (Customer Information File): To open an account from the scratch. There is separate form for demand draft. This CIF number is permanent and is not deleted even after the account is closed by customer. There is also a form in case bank has to return cheque/draft/pay . FUNDS TRANSFER FORM: This form is used to transfer money under Real Time Gross Settlement or RTGS scheme.24 - . cheque deposit etc. FORM 61: Form of declaration to be filed by a person who has agricultural income and is not in receipt of any other income chargeable to income-tax in respect of specified transactions. Applicant can request bank to remit through RTGS a specified sum against cheque/debit to his/her account with bank‟s branch. under new rules. Most of the work done is not simple borrowing or lending but that of monitoring the transactions. Reserve Bank of India sets up clearing houses wherever there are banks. Now. .25 - . Clearing house acts as a participant which takes risk of defaults and ensures payment in spite of that.order to the customer in case of some failure on part of the applicant specifying the reason for which it is returned back. At Allahabad bank. Clearing is necessary to turn promise of payment into actual movement of money. These days.2 OTHER COMPONENTS: Clearing House: Various banks enter an agreement to exchange financial flows between their customers. Branch wise list of IFSC is available with all the bank branches participating in inter-bank electronic funds transfer. There is personalized card for farmers‟ community called the Kisan Credit Card (KCC) under which Allahabad bank is bound to provide crop loans to farmers at subsidized rates for viable agricultural purposes. instead of banks. IFSC (Indian Financial System Code): IFSC code is used to uniquely identifying a bank branch participating in electronic funds settlement system. it can be sorted out without any delay. The IFSC code is used by these systems to route the messages to the destination bank/branches. One is Real Time Gross Settlement (RTGS) and other one is National Electronic Funds Transfer (NEFT). 4. The whole day‟s transactions are compiled next day (all forms of DD/cheque/Cash payments) and then crossed off so that if there is some error in debting/crediting. banks have separate service branches to deal with clearing houses. term loan limit is set at 10 lacks on interest rate of 4%. Two main systems exist. called B@NCS24 developed by TCS. Then comes „delivering the service‟ part. it can be sorted out without any delay. to printing reports. Clearing houses are set up by the central bank with pre-determined mutual consent between the banks to turn promise of payment into actual movement of money. The whole day‟s transactions are compiled and then next day (all forms of DD/cheque/Cash payments) they are cross checked and then crossed off so that if there is some error in debting or crediting.26 - . there are many physical forms used in the bank for various propose that needs to be filled. but that of monitoring the transactions. calculating NPAs. Various modules from making a customer. Most of the work done in the bank is not simple borrowing or lending as most of us understand. This is used as physical evidence in case online functionalities face some technical problems. . Also.5. CONCLUSION First step is making a customer. There is an online module used by Allahabad Bank. which is used to deliver all the retail banking services to the customers. etc are all well corporated in the software. 27 - . REFERENCES .6.